Exhibit 99.2
Consolidated Balance Sheets | Amounts in thousands | ||||||||||||||||||
Unaudited | |||||||||||||||||||
Last updated July 29, 2009 | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | Sep 30, | Dec 31, | Mar 31, | Jun 30, | |||||
2006 | 2006 | 2006 | 2006 | 2007 | 2007 | 2007 | 2007 | 2008 | 2008 | 2008 | 2008 | 2009 | 2009 | ||||||
Assets | |||||||||||||||||||
Current assets: | |||||||||||||||||||
Cash and cash equivalents | 42,444 | 30,546 | 38,114 | 39,208 | 44,899 | 33,842 | 33,109 | 43,681 | 44,591 | 52,781 | 51,145 | 51,405 | 51,462 | 46,987 | |||||
Short-term investments | 27,063 | 35,203 | 36,906 | 39,127 | 37,578 | 52,911 | 56,823 | 52,644 | 36,585 | 41,540 | 46,444 | 34,412 | 36,517 | 42,808 | |||||
Accounts receivable | 31,615 | 26,250 | 25,347 | 32,021 | 25,050 | 27,797 | 24,690 | 29,480 | 27,503 | 26,722 | 27,820 | 36,770 | 24,220 | 31,670 | |||||
Term receivables | 17,268 | 19,255 | 22,587 | 23,806 | 20,555 | 15,756 | 13,773 | 13,069 | 9,616 | 8,814 | 6,875 | 5,752 | 4,810 | 4,107 | |||||
Less allowance for doubtful accounts | (2,090) | (2,331) | (3,225) | (2,621) | (2,273) | (2,046) | (2,009) | (1,918) | (2,056) | (2,177) | (2,148) | (2,277) | (1,901) | (1,910) | |||||
Prepaid & other current assets | 2,439 | 2,514 | 2,874 | 2,498 | 3,676 | 4,980 | 5,786 | 5,979 | 6,773 | 7,082 | 7,497 | 7,531 | 7,593 | 7,815 | |||||
Total current assets | 118,739 | 111,437 | 122,603 | 134,039 | 129,485 | 133,240 | 132,172 | 142,935 | 123,012 | 134,762 | 137,633 | 133,593 | 122,701 | 131,477 | |||||
Long-term investments | - | - | - | - | - | - | - | - | 17,810 | 11,925 | 4,612 | 4,963 | 4,980 | 4,792 | |||||
Property and equipment, net | 6,632 | 8,620 | 8,470 | 10,073 | 10,715 | 10,494 | 10,451 | 10,856 | 10,807 | 10,798 | 10,377 | 10,141 | 9,187 | 9,775 | |||||
Term receivables, noncurrent | 12,611 | 15,765 | 22,193 | 24,805 | 19,349 | 13,239 | 11,170 | 9,859 | 8,059 | 5,728 | 4,420 | 3,547 | 2,804 | 2,159 | |||||
Intangible and other assets, net | 1,447 | 9,699 | 9,302 | 9,325 | 9,380 | 9,352 | 9,221 | 10,136 | 10,016 | 10,025 | 10,268 | 10,093 | 9,274 | 9,379 | |||||
Total assets | 139,429 | 145,521 | 162,568 | 178,242 | 168,929 | 166,325 | 163,014 | 173,786 | 169,704 | 173,238 | 167,310 | 162,337 | 148,946 | 157,582 | |||||
Liabilities, Preferred Stock and Stockholders' Equity | |||||||||||||||||||
Current liabilities: | |||||||||||||||||||
Accounts payable and accrued liabilities | 9,231 | 8,970 | 8,591 | 12,005 | 13,818 | 14,688 | 14,855 | 15,790 | 18,146 | 17,919 | 17,405 | 16,223 | 14,309 | 17,847 | |||||
Commissions and bonuses payable | 3,706 | 3,066 | 4,001 | 4,069 | 2,902 | 2,918 | 2,889 | 5,044 | 3,531 | 4,279 | 4,351 | 5,665 | 3,084 | 4,958 | |||||
Current portion of long-term debt | 30 | 35 | 35 | 31 | 32 | 32 | 42 | 43 | 44 | 44 | 45 | 46 | 46 | 45 | |||||
Deferred revenue | 54,191 | 56,222 | 59,218 | 67,560 | 67,444 | 66,660 | 69,665 | 76,995 | 73,575 | 76,693 | 72,008 | 77,584 | 72,885 | 75,972 | |||||
Total current liabilities | 67,158 | 68,293 | 71,845 | 83,665 | 84,196 | 84,298 | 87,451 | 97,872 | 95,296 | 98,935 | 93,809 | 99,518 | 90,324 | 98,822 | |||||
Deferred revenue, noncurrent | 26,715 | 31,012 | 43,402 | 47,018 | 41,241 | 41,718 | 37,139 | 37,665 | 38,079 | 39,289 | 37,201 | 35,614 | 30,322 | 28,112 | |||||
Long-term debt | 109 | 123 | 113 | 85 | 77 | 69 | 79 | 68 | 57 | 45 | 34 | 22 | 10 | - | |||||
Preferred stock | - | �� - | - | - | - | - | - | - | - | - | - | - | - | - | |||||
Stockholders' equity (deficit): | |||||||||||||||||||
Common stock | 32 | 32 | 32 | 33 | 33 | 33 | 33 | 33 | 34 | 34 | 34 | 34 | 34 | 34 | |||||
Additional paid-in capital | 79,536 | 81,856 | 83,428 | 86,069 | 88,064 | 90,750 | 92,486 | 95,377 | 97,107 | 99,187 | 101,337 | 102,662 | 104,345 | 107,282 | |||||
Treasury stock, at cost | - | - | - | - | - | - | - | - | - | - | - | (13,209) | (15,007) | (15,007) | |||||
Other comprehensive income (loss) | (393) | (312) | (250) | (332) | (384) | (504) | (551) | (292) | (536) | (787) | (193) | 1,916 | 1,875 | 1,260 | |||||
Accumulated deficit | (33,728) | (35,483) | (36,002) | (38,296) | (44,298) | (50,039) | (53,623) | (56,937) | (60,333) | (63,465) | (64,912) | (64,220) | (62,957) | (62,921) | |||||
Total stockholders' equity | 45,447 | 46,093 | 47,208 | 47,474 | 43,415 | 40,240 | 38,345 | 38,181 | 36,272 | 34,969 | 36,266 | 27,183 | 28,290 | 30,648 | |||||
Total liabilities, preferred stock and | |||||||||||||||||||
stockholders' equity | 139,429 | 145,521 | 162,568 | 178,242 | 168,929 | 166,325 | 163,014 | 173,786 | 169,704 | 173,238 | 167,310 | 162,337 | 148,946 | 157,582 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Consolidated Statements of Operations | |||||||||||||||||||||||
Unaudited | Amounts in thousands | ||||||||||||||||||||||
Last updated July 29, 2009 | |||||||||||||||||||||||
2006 | 2007 | 2008 | 2009 | ||||||||||||||||||||
Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | Q1 | Q2 | YTD | ||||||
Revenue: | |||||||||||||||||||||||
Software, hosting and support | 19,310 | 20,636 | 23,754 | 22,557 | 86,257 | 19,819 | 20,693 | 22,366 | 24,105 | 86,983 | 24,556 | 25,573 | 25,956 | 26,491 | 102,576 | 26,045 | 27,424 | 53,469 | |||||
Professional services | 5,321 | 6,272 | 6,334 | 6,204 | 24,131 | 5,883 | 5,772 | 6,880 | 6,559 | 25,094 | 8,342 | 9,648 | 10,281 | 9,588 | 37,859 | 9,992 | 8,916 | 18,908 | |||||
Total revenue | 24,631 | 26,908 | 30,088 | 28,761 | 110,388 | 25,702 | 26,465 | 29,246 | 30,664 | 112,077 | 32,898 | 35,221 | 36,237 | 36,079 | 140,435 | 36,037 | 36,340 | 72,377 | |||||
Cost of revenue: | |||||||||||||||||||||||
Software, hosting and support | 2,771 | 3,159 | 3,667 | 3,663 | 13,260 | 4,394 | 4,565 | 4,604 | 4,848 | 18,411 | 5,035 | 5,043 | 5,305 | 5,014 | 20,397 | 4,949 | 4,954 | 9,903 | |||||
Professional services | 4,104 | 4,941 | 4,969 | 5,096 | 19,110 | 5,171 | 5,036 | 5,667 | 6,138 | 22,012 | 7,285 | 7,810 | 8,133 | 7,212 | 30,440 | 7,008 | 6,346 | 13,354 | |||||
Total cost of revenue | 6,875 | 8,100 | 8,636 | 8,759 | 32,370 | 9,565 | 9,601 | 10,271 | 10,986 | 40,423 | 12,320 | 12,853 | 13,438 | 12,226 | 50,837 | 11,957 | 11,300 | 23,257 | |||||
Gross profit | 17,756 | 18,808 | 21,452 | 20,002 | 78,018 | 16,137 | 16,864 | 18,975 | 19,678 | 71,654 | 20,578 | 22,368 | 22,799 | 23,853 | 89,598 | 24,080 | 25,040 | 49,120 | |||||
Operating expenses: | |||||||||||||||||||||||
Sales and marketing | 13,726 | 14,852 | 16,535 | 16,391 | 61,504 | 15,727 | 15,788 | 16,516 | 17,087 | 65,118 | 16,818 | 17,627 | 16,889 | 16,294 | 67,628 | 14,863 | 16,008 | 30,871 | |||||
Research and development | 3,130 | 3,476 | 3,740 | 4,132 | 14,478 | 4,296 | 4,343 | 4,308 | 4,137 | 17,084 | 4,486 | 4,507 | 4,671 | 4,628 | 18,292 | 4,756 | 5,051 | 9,807 | |||||
General and administrative | 2,056 | 2,709 | 2,333 | 2,480 | 9,578 | 2,860 | 3,178 | 2,680 | 2,782 | 11,500 | 3,516 | 3,890 | 3,215 | 2,994 | 13,615 | 3,446 | 4,207 | 7,653 | |||||
Total operating expenses | 18,912 | 21,037 | 22,608 | 23,003 | 85,560 | 22,883 | 23,309 | 23,504 | 24,006 | 93,702 | 24,820 | 26,024 | 24,775 | 23,916 | 99,535 | 23,065 | 25,266 | 48,331 | |||||
Operating income (loss) | (1,156) | (2,229) | (1,156) | (3,001) | (7,542) | (6,746) | (6,445) | (4,529) | (4,328) | (22,048) | (4,242) | (3,656) | (1,976) | (63) | (9,937) | 1,015 | (226) | 789 | |||||
Interest and other income (expense), net | 672 | 768 | 740 | 884 | 3,064 | 828 | 885 | 1,004 | 966 | 3,683 | 938 | 519 | 552 | 687 | 2,696 | 401 | 351 | 752 | |||||
Income (loss) before income taxes | (484) | (1,461) | (416) | (2,117) | (4,478) | (5,918) | (5,560) | (3,525) | (3,362) | (18,365) | (3,304) | (3,137) | (1,424) | 624 | (7,241) | 1,416 | 125 | 1,541 | |||||
(Provision) benefit for income taxes | 44 | (294) | (103) | (177) | (530) | (84) | (181) | (59) | 48 | (276) | (92) | 5 | (23) | 68 | (42) | (153) | (89) | (242) | |||||
Net income (loss) | (440) | (1,755) | (519) | (2,294) | (5,008) | (6,002) | (5,741) | (3,584) | (3,314) | (18,641) | (3,396) | (3,132) | (1,447) | 692 | (7,283) | 1,263 | 36 | 1,299 | |||||
Net income (loss) per share: | |||||||||||||||||||||||
Basic | $ (0.01) | $ (0.05) | $ (0.02) | $ (0.07) | $ (0.16) | $ (0.18) | $ (0.17) | $ (0.11) | $ (0.10) | $ (0.56) | $ (0.10) | $ (0.09) | $ (0.04) | $ 0.02 | $ (0.22) | $ 0.04 | $ 0.00 | $ 0.04 | |||||
Diluted | $ (0.01) | $ (0.05) | $ (0.02) | $ (0.07) | $ (0.16) | $ (0.18) | $ (0.17) | $ (0.11) | $ (0.10) | $ (0.56) | $ (0.10) | $ (0.09) | $ (0.04) | $ 0.02 | $ (0.22) | $ 0.04 | $ 0.00 | $ 0.04 | |||||
Shares used in the computation: | |||||||||||||||||||||||
Basic | 31,943 | 32,172 | 32,316 | 32,529 | 32,241 | 32,858 | 32,983 | 33,094 | 33,371 | 33,078 | 33,532 | 33,582 | 33,640 | 32,692 | 33,362 | 31,784 | 31,677 | 31,730 | |||||
Diluted | 31,943 | 32,172 | 32,316 | 32,529 | 32,241 | 32,858 | 32,983 | 33,094 | 33,371 | 33,078 | 33,532 | 33,582 | 33,640 | 33,204 | 33,362 | 32,249 | 32,160 | 32,207 | |||||
Supplemental information of stock-based | |||||||||||||||||||||||
compensation expense included in: | |||||||||||||||||||||||
Cost of software, hosting and support | 38 | 55 | 52 | 48 | 193 | 58 | 79 | 84 | 67 | 288 | 77 | 79 | 87 | 80 | 323 | 96 | 142 | 238 | |||||
Cost of professional services | 97 | 137 | 124 | 113 | 471 | 125 | 149 | 217 | 156 | 647 | 153 | 165 | 158 | 162 | 638 | 133 | 209 | 342 | |||||
Sales and marketing | 366 | 535 | 529 | 499 | 1,929 | 658 | 731 | 542 | 333 | 2,264 | 538 | 595 | 738 | 583 | 2,454 | 622 | 952 | 1,574 | |||||
Research and development | 159 | 233 | 230 | 212 | 834 | 226 | 289 | 166 | 206 | 887 | 235 | 242 | 252 | 240 | 969 | 262 | 377 | 639 | |||||
General and administrative | 123 | 718 | 179 | 181 | 1,201 | 235 | 743 | 199 | 208 | 1,385 | 263 | 816 | 297 | 265 | 1,641 | 403 | 1,056 | 1,459 | |||||
Total stock-based compensation | 783 | 1,678 | 1,114 | 1,053 | 4,628 | 1,302 | 1,991 | 1,208 | 970 | 5,471 | 1,266 | 1,897 | 1,532 | 1,330 | 6,025 | 1,516 | 2,736 | 4,252 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Consolidated Statements of Cash Flow | |||||||||||||||||||||||
Unaudited | |||||||||||||||||||||||
Last updated July 29, 2009 | 2006 | 2007 | 2008 | 2009 | |||||||||||||||||||
Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | Q1 | Q2 | YTD | ||||||
Operating activities | |||||||||||||||||||||||
Net income (loss) | (440) | (1,755) | (519) | (2,294) | (5,008) | (6,002) | (5,741) | (3,584) | (3,314) | (18,641) | (3,396) | (3,132) | (1,447) | 692 | (7,283) | 1,263 | 36 | 1,299 | |||||
Noncash adjustments: | |||||||||||||||||||||||
Depreciation and amortization | 1,105 | 1,337 | 1,556 | 1,683 | 5,681 | 1,675 | 1,880 | 1,869 | 1,842 | 7,266 | 1,954 | 1,956 | 1,956 | 1,905 | 7,771 | 1,887 | 1,726 | 3,613 | |||||
Provision for losses on accounts receivable | (248) | 7 | 292 | 255 | 306 | (69) | 13 | 401 | 39 | 384 | 89 | 26 | 64 | 33 | 212 | 57 | 30 | 87 | |||||
Stock-based compensation expense | 1,114 | 1,053 | 4,628 | 1,302 | 1,991 | 1,208 | 970 | 5,471 | 1,266 | 1,897 | 1,532 | 1,330 | 6,025 | 1,516 | 2,736 | 4,252 | |||||||
Changes in operating accounts: | |||||||||||||||||||||||
Receivables | (9,798) | 1,386 | (8,117) | (10,958) | (27,487) | 15,427 | 8,224 | 6,933 | (3,032) | 27,552 | 7,447 | 4,062 | 1,143 | (7,878) | 4,774 | 13,569 | (5,171) | 8,398 | |||||
Prepaid and other current assets | (167) | 8 | (225) | 193 | (191) | (1,471) | (1,612) | (803) | (1,143) | (5,029) | (852) | (804) | (1,168) | (900) | (3,724) | 399 | (583) | (184) | |||||
Accounts payable and accrued liabilities | 1,191 | (638) | (373) | 3,277 | 3,457 | 1,748 | �� 810 | 89 | 1,041 | 3,688 | 2,292 | (257) | 42 | (720) | 1,357 | (1,823) | 3,099 | 1,276 | |||||
Commissions and bonuses payable | 787 | (752) | 932 | 58 | 1,025 | (1,171) | (1) | (47) | 2,176 | 957 | (1,523) | 742 | 166 | 1,545 | 930 | (2,553) | 1,743 | (810) | |||||
Deferred revenue | 12,976 | 5,349 | 15,184 | 11,273 | 44,782 | (6,056) | (814) | (2,143) | 8,407 | (606) | (3,434) | 4,001 | (3,566) | 7,168 | 4,169 | (9,429) | (2,038) | (11,467) | |||||
Other | (137) | 244 | (8) | (249) | (150) | (23) | 13 | (130) | 132 | (8) | (173) | 83 | (52) | 635 | 493 | - | 503 | 503 | |||||
Cash provided (used) by operating activities | 6,052 | 6,864 | 9,836 | 4,291 | 27,043 | 5,360 | 4,763 | 3,793 | 7,118 | 21,034 | 3,670 | 8,574 | (1,330) | 3,810 | 14,724 | 4,886 | 2,081 | 6,967 | |||||
Investing activities | |||||||||||||||||||||||
Acquistion of property and equipment | (1,140) | (2,770) | (1,020) | (2,828) | (7,758) | (1,987) | (1,351) | (1,426) | (2,436) | (7,200) | (1,522) | (1,536) | (1,309) | (1,425) | (5,792) | (684) | (1,841) | (2,525) | |||||
Business acquisitions | - | (8,731) | - | - | (8,731) | - | - | - | - | - | - | - | - | - | - | - | - | - | |||||
Change in investments, net | (3,749) | (8,140) | (1,638) | (2,285) | (15,812) | 1,549 | (15,333) | (3,912) | 4,179 | (13,517) | (1,970) | 748 | 2,218 | 12,435 | 13,431 | (2,251) | (6,059) | (8,310) | |||||
Other | (10) | - | (3) | (13) | (29) | (32) | 1 | 17 | (42) | - | - | - | - | - | - | - | - | ||||||
Cash provided (used) for investing activities | (4,899) | (19,641) | (2,658) | (5,116) | (32,314) | (467) | (16,716) | (5,337) | 1,760 | (20,759) | (3,492) | (788) | 909 | 11,010 | 7,639 | (2,935) | (7,900) | (10,835) | |||||
Financing activities | |||||||||||||||||||||||
Net proceeds from (payments on) long-term debt | (7) | (7) | (9) | (32) | (55) | (7) | (8) | (10) | (10) | (35) | (11) | (11) | (11) | (10) | (43) | (12) | (11) | (23) | |||||
Proceeds from issuance of stock: | |||||||||||||||||||||||
Common stock issued under employee benefit plans | 432 | 567 | 363 | 1,359 | 2,721 | 643 | 536 | 509 | 1,966 | 3,653 | 414 | 234 | 618 | 130 | 1,396 | 78 | 151 | 229 | |||||
Common stock repurchase (Treasury) | - | - | - | (13,209) | (13,209) | (1,798) | - | (1,798) | |||||||||||||||
Other | - | - | - | 400 | 400 | 49 | 160 | 19 | (45) | 183 | 51 | (53) | - | (133) | (135) | 89 | 48 | 137 | |||||
Cash provided (used) by financing activities | 425 | 560 | 354 | 1,727 | 3,066 | 685 | 688 | 518 | 1,911 | 3,801 | 454 | 170 | 607 | (13,222) | (11,991) | (1,643) | 188 | (1,455) | |||||
Effect of foreign exchange rates | (8) | 319 | 36 | 192 | 539 | 113 | 208 | 293 | (217) | 397 | 278 | 234 | (1,822) | (1,338) | (2,648) | (251) | 1,156 | 905 | |||||
Net change in cash and cash equivalents | 1,570 | (11,898) | 7,568 | 1,094 | (1,666) | 5,691 | (11,057) | (733) | 10,572 | 4,473 | 910 | 8,190 | (1,636) | 260 | 7,724 | 57 | (4,475) | (4,418) | |||||
Cash and cash equivalents at beginning of period | 40,874 | 42,444 | 30,546 | 38,114 | 40,874 | 39,208 | 44,899 | 33,842 | 33,109 | 39,208 | 43,681 | 44,591 | 52,781 | 51,145 | 43,681 | 51,405 | 51,462 | 51,405 | |||||
Cash and cash equivalents at end of period | 42,444 | 30,546 | 38,114 | 39,208 | 39,208 | 44,899 | 33,842 | 33,109 | 43,681 | 43,681 | 44,591 | 52,781 | 51,145 | 51,405 | 51,405 | 51,462 | 46,987 | 46,987 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |
Supplemental Data Sheet | Amounts in thousands | ||||||||||||||||||||||
Unaudited | 2006 | 2007 | 2008 | 2009 | |||||||||||||||||||
Last updated July 29, 2009 | Q1 | Q2 | Q3 | Q4 | FY | Q1 | Q2 | Q3 | Q4 | YTD | Q1 | Q2 | Q3 | Q4 | YTD | Q1 | Q2 | YTD | |||||
Revenue | Recurring | 13,977 | 15,083 | 16,710 | 17,678 | 63,448 | 19,225 | 20,341 | 21,813 | 23,541 | 84,920 | 24,412 | 25,459 | 25,917 | 26,476 | 102,264 | 25,955 | 27,393 | 53,348 | ||||
Mix | Perpetual | 5,333 | 5,553 | 7,044 | 4,879 | 22,809 | 594 | 352 | 553 | 564 | 2,063 | 144 | 114 | 39 | 15 | 312 | �� 90 | 31 | 121 | ||||
(in thousands) | Professional services | 5,321 | 6,272 | 6,334 | 6,204 | 24,131 | 5,883 | 5,772 | 6,880 | 6,559 | 25,094 | 8,342 | 9,648 | 10,281 | 9,588 | 37,859 | 9,992 | 8,916 | 18,908 | ||||
Total | 24,631 | 26,908 | 30,088 | 28,761 | 110,388 | 25,702 | 26,465 | 29,246 | 30,664 | 112,077 | 32,898 | 35,221 | 36,237 | 36,079 | 140,435 | 36,037 | 36,340 | 72,377 | |||||
Revenue | Recurring | 56% | 56% | 56% | 61% | 57% | 75% | 77% | 74% | 77% | 76% | 75% | 73% | 72% | 73% | 73% | 72% | 75% | 74% | ||||
Mix | Perpetual | 22% | 21% | 23% | 17% | 21% | 2% | 1% | 2% | 2% | 2% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ||||
(% of total) | Professional services | 22% | 23% | 21% | 22% | 22% | 23% | 22% | 24% | 21% | 22% | 25% | 27% | 28% | 27% | 27% | 28% | 25% | 26% | ||||
Revenue by | Americas | 17,368 | 20,072 | 23,847 | 21,235 | 82,522 | 18,472 | 18,908 | 20,687 | 21,473 | 79,540 | 22,357 | 23,384 | 25,187 | 26,712 | 97,640 | 26,997 | 26,386 | 53,383 | ||||
Geography | Europe | 5,014 | 5,335 | 4,732 | 5,520 | 20,601 | 5,359 | 5,321 | 5,958 | 6,923 | 23,561 | 8,066 | 8,876 | 8,082 | 6,922 | 31,946 | 6,440 | 6,832 | 13,272 | ||||
(in thousands) | Asia Pacific | 2,249 | 1,501 | 1,509 | 2,006 | 7,265 | 1,871 | 2,236 | 2,601 | 2,268 | 8,976 | 2,475 | 2,961 | 2,968 | 2,445 | 10,849 | 2,600 | 3,122 | 5,722 | ||||
Revenue by | Americas | 71% | 74% | 79% | 74% | 74% | 72% | 72% | 71% | 70% | 71% | 67% | 67% | 70% | 74% | 69% | 75% | 72% | 74% | ||||
Geography | Europe | 20% | 20% | 16% | 19% | 19% | 21% | 20% | 20% | 23% | 21% | 25% | 25% | 22% | 19% | 23% | 18% | 19% | 18% | ||||
(% of total) | Asia Pacific | 9% | 6% | 5% | 7% | 7% | 7% | 8% | 9% | 7% | 8% | 8% | 8% | 8% | 7% | 8% | 7% | 9% | 8% | ||||
Deferred | Current | 54,191 | 56,222 | 59,218 | 67,560 | 67,444 | 66,660 | 69,665 | 76,995 | 73,575 | 76,693 | 72,008 | 77,584 | 72,885 | 75,972 | ||||||||
Revenue | Non-current | 26,715 | 31,012 | 43,402 | 47,018 | 41,241 | 41,718 | 37,139 | 37,665 | 38,079 | 39,289 | 37,201 | 35,614 | 30,322 | 28,112 | ||||||||
(in thousands) | Total | 80,906 | 87,234 | 102,620 | 114,578 | 108,685 | 108,378 | 106,804 | 114,660 | 111,654 | 115,982 | 109,209 | 113,198 | 103,207 | 104,084 | ||||||||
Term Receivables | Current | 17,268 | 19,255 | 22,587 | 23,806 | 20,555 | 15,756 | 13,773 | 13,069 | 9,616 | 8,814 | 6,875 | 5,752 | 4,810 | 4,107 | ||||||||
(in thousands) | Non-current | 12,611 | 15,765 | 22,193 | 24,805 | 19,349 | 13,239 | 11,170 | 9,859 | 8,059 | 5,728 | 4,420 | 3,547 | 2,804 | 2,159 | ||||||||
Total | 29,879 | 35,020 | 44,780 | 48,611 | 39,904 | 28,995 | 24,943 | 22,928 | 17,675 | 14,542 | 11,295 | 9,299 | 7,614 | 6,266 | |||||||||
Net Deferred | Current | 36,923 | 36,967 | 36,631 | 43,754 | 46,889 | 50,904 | 55,892 | 63,926 | 63,959 | 67,879 | 65,133 | 71,832 | 68,075 | 71,865 | ||||||||
Revenue | Non-current | 14,104 | 15,247 | 21,209 | 22,213 | 21,892 | 28,479 | 25,969 | 27,806 | 30,020 | 33,561 | 32,781 | 32,067 | 27,518 | 25,953 | ||||||||
(in thousands) | Total | 51,027 | 52,214 | 57,840 | 65,967 | 68,781 | 79,383 | 81,861 | 91,732 | 93,979 | 101,440 | 97,914 | 103,899 | 95,593 | 97,818 | ||||||||
Customers | New | 97 | 261 | 83 | 79 | 520 | 62 | 74 | 60 | 60 | 256 | 64 | 73 | 68 | 59 | 264 | 26 | 46 | 72 | ||||
Total (~) | 1,500 | 1,700 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,800 | 1,900 | 1,900 | 1,900 | 1,900 | 1,900 | 1,900 | ||||||||
Interactions (in millions) | 281 | 223 | 261 | 285 | 1,050 | 352 | 332 | 347 | 436 | 1,467 | 463 | 477 | 576 | 583 | 2,099 | 606 | 701 | 1,307 | |||||
Employees | Worldwide | 578 | 649 | 654 | 658 | 679 | 698 | 691 | 686 | 718 | 765 | 777 | 737 | 742 | 756 |
RightNow provides this information as of the "last updated" date above and makes no commitment to subsequently update the information. |
You are encouraged to read RightNow's most recent reports on Form 10-K and Form 10-Q for a full explanation of our financial data and results. |