Netsuite 10-Q 7 Nov 14 2014 Q3 Quarterly report Financial data

Document_and_Entity_Informatio

Document and Entity Information	9 Months Ended
	Sep. 30, 2014	Oct. 31, 2014
Entity Information [Line Items]	'	'
Entity Registrant Name	'NetSuite Inc.	'
Entity Central Index Key	'0001117106	'
Current Fiscal Year End Date	'--12-31	'
Entity Filer Category	'Large Accelerated Filer	'
Document Type	'10-Q	'
Document Period End Date	30-Sep-14	'
Document Fiscal Year Focus	'2014	'
Document Fiscal Period Focus	'Q3	'
Trading Symbol	'N	'
Amendment Flag	'false	'
Common stock, shares outstanding	'	76,738,728

Condensed_Consolidated_Balance

Condensed Consolidated Balance Sheets (Unaudited) (USD $)	Sep. 30, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Current assets:	'	'
Cash and cash equivalents	$387,422	$451,577
Short-term marketable securities	43,824	0
Accounts receivable, net of allowances of $1,681 and $833 as of September 30, 2014 and December 31, 2013, respectively	106,995	86,818
Deferred commissions	42,627	38,187
Other current assets	29,016	22,622
Total current assets	609,884	599,204
Marketable securities, non-current	15,189	0
Property and equipment, net	54,140	48,183
Deferred commissions, non-current	12,379	8,405
Goodwill	120,607	84,478
Other intangible assets, net	39,345	20,460
Other assets	12,394	11,669
Total assets	863,938	772,399
Accounts payable	6,625	4,838
Deferred revenue	256,933	211,694
Accrued compensation	34,876	24,535
Accrued expenses	24,175	21,721
Other current liabilities (including note payable to related party of $2,743 and $3,054 as of September 30, 2014 and December 31, 2013, respectively)	14,265	16,776
Total current liabilities	336,874	279,564
Long-term liabilities:	'	'
Convertible 0.25% senior notes, net	262,734	254,038
Deferred revenue, non-current	14,454	12,913
Other long-term liabilities (including note payable to related party of $6,633 and $8,702 as of September 30, 2014 and December 31, 2013, respectively)	18,372	15,832
Total long-term liabilities	295,560	282,783
Total liabilities	632,434	562,347
Commitments and contingencies (Note 4)	'	'
Total equity:	'	'
Common stock, par value $0.01, 500,000,000 shares authorized; 76,701,567 and 75,131,404 shares issued and outstanding at September 30, 2014 and December 31, 2013, respectively	767	751
Additional paid-in capital	758,393	658,717
Accumulated other comprehensive loss	-3,794	-246
Accumulated deficit	-523,862	-449,170
Total equity	231,504	210,052
Total liabilities and total equity	$863,938	$772,399

Condensed_Consolidated_Balance1

Condensed Consolidated Balance Sheets (Unaudited) in thousands, except per share data (Parentheticals) (USD $)	Sep. 30, 2014	Dec. 31, 2013
In Thousands, except Share data, unless otherwise specified
Allowance for doubtful accounts	$1,681	$833
Notes payable to related party, short-term	2,743	3,054
Notes payable to related party, long-term	$6,633	$8,702
Common stock, par value	$0.01	$0.01
Common stock, shares authorized	500,000,000	500,000,000
Common stock, shares issued	76,701,567	75,131,404
Common stock, shares outstanding	76,701,567	75,131,404

Condensed_Consolidated_Stateme

Condensed Consolidated Statements of Operations and Comprehensive Loss (Unaudited) (USD $)	3 Months Ended		9 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Revenue:	'	'	'	'
Subscription and support	$115,831	$85,795	$321,077	$239,994
Professional services and other	27,829	21,080	77,338	59,506
Total revenue	143,660	106,875	398,415	299,500
Cost of revenue:	'	'	'	'
Subscription and support	18,522	14,276	51,966	40,102
Professional services and other	27,477	20,916	74,307	58,141
Total cost of revenue	45,999	35,192	126,273	98,243
Gross profit	97,661	71,683	272,142	201,257
Operating expenses:	'	'	'	'
Product development	28,610	19,979	78,158	55,425
Sales and marketing	74,699	52,315	208,105	153,027
General and administrative	20,097	12,233	48,236	37,407
Total operating expenses	123,406	84,527	334,499	245,859
Operating loss	-25,745	-12,844	-62,357	-44,602
Other income / (expense), net:	'	'	'	'
Interest income	79	11	134	51
Interest expense	-3,625	-3,497	-10,667	-4,924
Other expense, net	-132	-69	-441	-251
Total other income / (expense), net	-3,678	-3,555	-10,974	-5,124
Loss before income taxes	-29,423	-16,399	-73,331	-49,726
Provision for / (benefit from) income taxes	-128	373	1,361	473
Net loss	-29,295	-16,772	-74,692	-50,199
Net loss per common share, basic and diluted	($0.38)	($0.23)	($0.98)	($0.68)
Weighted average number of shares used in computing net loss per common share	76,477	74,379	75,947	73,827
Comprehensive Loss	'	'	'	'
Foreign currency translation gains / (loss), net of taxes	-3,668	33	-3,688	-895
Accumulated pension liability	47	31	141	95
Comprehensive loss	($32,916)	($16,708)	($78,239)	($50,999)

Condensed_Consolidated_Stateme1

Condensed Consolidated Statements of Cash Flows (Unaudited) (USD $)	9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2014	Sep. 30, 2013
Cash flows from operating activities:	'	'
Net loss	($74,692)	($50,199)
Adjustments to reconcile net loss to net cash provided by operating activities:	'	'
Depreciation and amortization	14,468	11,272
Amortization of other intangible assets	6,904	4,761
Amortization of Financing Costs and Discounts	9,619	4,179
Provision for accounts receivable allowances	846	625
Stock-based compensation	70,256	53,597
Amortization of deferred commissions	53,478	39,971
Excess tax benefit on stock-based compensation	-519	-330
Changes in operating assets and liabilities, net of acquired assets and assumed liabilities:	'	'
Accounts receivable	-17,650	-153
Deferred commissions	-61,892	-45,627
Other current assets	-1,745	-8,118
Other assets	-1,631	-520
Accounts payable	-1,395	2,111
Accrued compensation	8,920	1,784
Deferred revenue	46,500	28,307
Other current liabilities	2,465	2,426
Other long-term liabilities	40	811
Net cash provided operating activities	53,972	44,897
Cash flows from investing activities:	'	'
Payments to Acquire Property, Plant, and Equipment	-15,469	-11,581
Capitalized internal use software	-1,125	-1,569
Cash paid in business combination, net of amounts received, and equity investment	-39,209	-33,907
Purchases of marketable securities	-59,815	0
Sales of marketable securities	799	0
Net cash used in investing activities	-114,819	-47,057
Cash flows from financing activities:	'	'
Proceeds from Convertible Debt	0	310,000
Payments of Debt Issuance Costs	0	-8,260
Payments under capital leases	-300	-556
Payments under capital leases and long-term debt - related party	-2,379	-1,987
Payments for Repurchase of Common Stock	0	30,000
Payments related to business combinations	-5,890	0
RSU acquired to settle employee withholding liability	-96	-147
Excess tax benefit on stock-based compensation	519	330
Proceeds from issuance of common stock	5,573	14,868
Net cash provided by financing activities	-2,573	284,248
Effect of exchange rate changes on cash and cash equivalents	-735	-817
Net change in cash and cash equivalents	-64,155	281,271
Cash and cash equivalents at beginning of period	451,577	185,859
Cash and cash equivalents at end of period	387,422	467,130
Supplemental cash flow disclosure:	'	'
Cash paid for interest to related parties	359	297
Cash paid for interest to other parties	510	59
Cash paid for income taxes, net of tax refunds	1,008	908
Noncash financing and investing activities:	'	'
Fixed assets acquired related party agreement	$0	$11,581

Organization

Organization	9 Months Ended
	Sep. 30, 2014
Organization [Abstract]	'
Organization, Consolidation and Presentation of Financial Statements Disclosure [Text Block]	'
	Organization
	NetSuite Inc. (the “Company”) provides cloud-based financials/Enterprise Resource Planning (“ERP”) and omnichannel commerce software suites. In addition, the Company offers a broad suite of applications, including financial management, Customer Relationship Management (“CRM”), Ecommerce and retail management, Professional Services Automation (“PSA”) and Human Capital Management ("HCM") that enable companies to manage most of their core business operations in its single integrated suite. The Company’s "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information. The Company also offers customer support and professional services related to implementing and supporting its suite of applications. The Company delivers its suite over the Internet as a subscription service using the software-as-a-service ("SaaS") model. The Company’s headquarters are located in San Mateo, California. The Company conducts its business worldwide, with international locations in Canada, Europe, Asia, Australia and Uruguay.

Basis_of_Presentation

Basis of Presentation	9 Months Ended
	Sep. 30, 2014
Accounting Policies [Abstract]	'
Basis of Presentation [Text Block]	'
	Basis of Presentation
	The Condensed Consolidated Financial Statements as of and for the nine and three months ended September 30, 2014 included in this Quarterly Report on Form 10-Q have been prepared by the Company, without audit, pursuant to the rules and regulations of the Securities and Exchange Commission (the “SEC”). The condensed consolidated balance sheet data as of December 31, 2013 was derived from the audited consolidated financial statements included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2013 filed on March 3, 2014. Certain information and footnote disclosures normally included in consolidated financial statements prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) have been condensed or omitted pursuant to such rules and regulations. However, the Company believes that the disclosures contained in this Quarterly Report comply with the requirements of Section 13(a) of the Securities Exchange Act of 1934, as amended, for a Quarterly Report on Form 10-Q and are adequate to make the information presented not misleading. These Condensed Consolidated Financial Statements are meant to be, and should be, read in conjunction with the Consolidated Financial Statements and the notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2013 filed on March 3, 2014.
	The unaudited Condensed Consolidated Financial Statements included in this Quarterly Report on Form 10-Q reflect all adjustments (which include only normal, recurring adjustments and those items discussed in these Notes) that are, in the opinion of management, necessary to state fairly the financial position and results for the dates and periods presented. The results for such periods are not necessarily indicative of the results to be expected for the full fiscal year.
	Recent Accounting Pronouncements
	In May 2014, the FASB issued new accounting guidance related to revenue recognition. This new standard will replace most existing U.S. GAAP guidance on this topic. The new revenue recognition standard provides a unified model to determine when and how revenue is recognized. The core principle is that a company should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration for which the entity expects to be entitled in exchange for those goods or services. This guidance will be effective for the Company beginning January 1, 2017 and can be applied either retrospectively to each period presented or as a cumulative-effect adjustment as of the date of adoption. The Company is evaluating the impact of adopting this new accounting standard on its financial statements and has not selected a transition method.
	Principles of Consolidation
	The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. Intercompany balances and transactions have been eliminated.
	Use of Estimates
	The preparation of financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.
	Revenue Recognition
	The Company generates revenue from two sources: (1) subscription and support; and (2) professional services and other. Subscription and support revenue includes subscription fees from customers accessing its on-demand application suite and support fees from customers purchasing support. Arrangements with customers do not provide the customer with the right to take possession of the software supporting the on-demand application service at any time. Professional services and other revenue includes fees generated from training and consulting services such as business process mapping, configuration, data migration and integration. Amounts that have been invoiced are recorded in accounts receivable and in deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. For the most part, subscription and support agreements are entered into for 12 to 36 months. In aggregate, more than 90% of the professional services component of the arrangements with customers is performed within 300 days of entering into a contract with the customer.
	The subscription agreements generally provide service level commitments of 99.5% uptime per period, excluding scheduled maintenance. The failure to meet this level of service availability may require the Company to credit qualifying customers up to the value of an entire month of their subscription and support fees. In light of the Company’s historical experience with meeting its service level commitments, the Company has not accrued any liabilities on its balance sheet for these commitments.
	The Company commences revenue recognition when all of the following conditions are met:
	•	There is persuasive evidence of an arrangement;
	•	The service is being provided to the customer;
	•	The collection of the fees is reasonably assured; and
	•	The amount of fees to be paid by the customer is fixed or determinable.
	In most instances, revenue from new customer acquisition is generated under sales agreements with multiple elements, comprised of subscription and support fees from customers accessing the Company's on-demand application suite and professional services associated with consultation services. The Company evaluates each element in a multiple-element arrangement to determine whether it represents a separate unit of accounting. An element constitutes a separate unit of accounting when the delivered item has standalone value and delivery of the undelivered element is probable and within the Company’s control. Subscription and support have standalone value because they are routinely sold separately by the Company. Professional services have standalone value because the Company has sold professional services separately and there are several third-party vendors that routinely provide similar professional services to its customers on a standalone basis.
	The Company allocates revenue to each element in an arrangement based on a selling price hierarchy. The selling price for a deliverable is based on its vendor-specific objective evidence (“VSOE”), if available, third-party evidence (“TPE”), if VSOE is not available, or estimated selling price (“ESP”), if neither VSOE nor TPE is available. As the Company has been unable to establish VSOE or TPE for the elements of its arrangements, the Company establishes the ESP for each element primarily by considering the weighted average of actual sales prices of professional services sold on a standalone basis and subscription and support including various add-on modules when sold together without professional services, and other factors such as gross margin objectives, pricing practices and growth strategy. The consideration allocated to subscription and support is recognized as revenue over the contract period commencing when the subscription service is made available to the customer. The consideration allocated to professional services is recognized as revenue using the proportional performance method.
	The total arrangement fee for a multiple element arrangement is allocated based on the relative ESP of each element. However, since the professional services are generally completed prior to completion of delivery of subscription and support services, the revenue recognized for professional services in a given reporting period does not include fees subject to delivery of subscription and support services. This results in the recognition of revenue for professional services that is generally no greater than the contractual fees for those professional services.
	For single element sales agreements, subscription and support revenue is recognized ratably over the contract term beginning on the provisioning date of the contract. The Company recognizes professional services revenue using the proportional performance method for single element arrangements.
	Sales and other taxes collected from customers to be remitted to government authorities are excluded from revenues.
	Concentration of Credit Risk and Significant Customers
	Financial instruments potentially exposing the Company to concentration of credit risk consist primarily of cash and cash equivalents, marketable securities, restricted cash and trade accounts receivable. The Company maintains an allowance for doubtful accounts receivable balances. The allowance is based upon historical loss patterns and an evaluation of the potential risk of loss associated with problem accounts. The Company generally charges off the receivable balances of uncollectible accounts when accounts are 120 days past-due based on the account’s contractual terms. Credit risk arising from accounts receivable is mitigated due to the large number of customers comprising the Company’s customer base and their dispersion across various industries. As of September 30, 2014 and December 31, 2013, there were no customers that represented more than 10% of the net accounts receivable balance. There were no customers that individually exceeded 10% of the Company’s revenue in any of the periods presented. As of September 30, 2014 and December 31, 2013, long-lived assets located outside the United States were not significant.
	Revenue by geographic region, based on the billing address of the customer, was as follows for the periods presented:
		Nine Months Ended September 30,								Three Months Ended September 30,
		2014				2013				2014			2013
		(dollars in thousands)
	United States	$	299,071			$	223,246			$	107,007		$	79,544
	International	99,344				76,254				36,653			27,331
	Total revenue	$	398,415			$	299,500			$	143,660		$	106,875
	Percentage of revenue generated outside of the United States	25		%		25		%		26		%	26		%
	No single country outside the United States represented more than 10% of revenue during the nine months ended September 30, 2014 or 2013.
	The Company maintains cash balances at several banks. Accounts located in the United States are insured by the Federal Deposit Insurance Corporation (“FDIC”), up to $250,000. Certain operating cash accounts may exceed the FDIC limits.
	Intellectual Property Rights Indemnification
	The Company’s arrangements include provisions indemnifying customers against liabilities if the Company's products infringe a third-party’s intellectual property rights. The Company has not incurred any costs as a result of such indemnifications and has not accrued any liabilities related to such obligations in the accompanying condensed consolidated financial statements.
	Qualified Operating Expense Reimbursements
	At the Company's product development facility in the Czech Republic, the Company participates in a government subsidy program for employing local residents. Under the program, the Czech government will reimburse the Company for certain operating expenses it incurs. In the period the Company incurs the reimbursable operating expense, it records a reduction in product development expense and a receivable from the Czech government. During the second quarter of 2014, the Company began participating in a second subsidy program, similar in nature to the initial program, as benefits under the initial program reached the program limits in the first quarter of 2014. During the nine and three months ended September 30, 2014 , the Company's product development operating expenses were reduced by $1.2 million and $355,000, respectively, for reimbursement of eligible operating expenses incurred during those respective time periods. During the nine and three months ended September 30, 2013, the Company's product development operating expenses were reduced by $1.9 million and $659,000, respectively, for reimbursement of eligible operating expenses incurred during each respective time period. During the nine and three months ended September 30, 2014, the Company received $1.9 million and $589,000, respectively, from the Czech government. As of September 30, 2014, $580,000 in reimbursements, adjusted for foreign currency valuations, are due the Company and included in other current assets.
	Business Combination
	On September 26, 2014, the Company purchased certain assets from an on-line warehouse management solution provider ("WMS"). The Company purchased certain WMS assets to expand its manufacturing vertical. The WMS assets, liabilities and operating results are reflected in the Company’s condensed consolidated financial statements from the date of acquisition. On the closing date, the Company paid $15.6 million in cash of which, $2.4 million is being held in escrow for up to 18 months following the close of the transaction as indemnification against certain losses the Company may incur in the event of certain breaches of representations and warranties covered in the asset purchase agreement. Additionally, $350,000 of consideration is being held in escrow until certain WMS tax matters are resolved.
	The preliminary allocation of the WMS consideration to the assets acquired was as follows:
		(dollars in thousands)
	Developed technology	$	2,339
	Customer relationships	1,559
	Trademarks	312
	Goodwill	11,382
	Total purchase price	$	15,592
	The initial accounting for developed technology, customer relationships, trademarks, and goodwill is incomplete because the Company is still in the process of determining the fair value of these assets. Comparative pro forma financial information for this acquisition has not been presented because WMS historical financial statements are not material to the Company's condensed consolidated results of operations.
	The Company expects to amortize the intangible assets on a straight-line basis over the following periods:
	•	developed technology, five years;
	•	customer relationships, four years; and
	•	trademarks, two years.
	Venda
	On July 17, 2014, the Company completed the purchase of all the outstanding equity of Venda Limited (“Venda"), a private company that provides Ecommerce solutions to its customers. Venda expands the Company’s European customer base and adds certain functionality to the Company's product suite. Beginning in the third quarter of 2014, Venda assets, liabilities and operating results are reflected in the Company’s condensed consolidated financial statements from the date of acquisition. On the closing date, the Company paid $25.7 million in cash and issued 304,364 unregistered shares of the Company's common stock with a fair value of $22.8 million, inclusive of a discount from the quoted market price due to certain trading restrictions associated with the shares. Of the consideration paid, $10.1 million is being held in escrow for up to two years following the close of the transaction as protection against tax contingencies and losses the Company may incur in the event of certain breaches of representations and warranties covered in the purchase agreement.
	Under the acquisition method of accounting, the Company allocated the purchase price to the identifiable assets and liabilities based on their estimated fair value at the date of acquisition. To determine the value of the intangible assets, the Company made various estimates and assumptions. Methodologies used in valuing the intangible assets include, but are not limited to, the with-and-without excess earnings for customer relationships, relief of royalty for trademarks and multiple period excess earnings method for developed technology. The excess of the purchase price over the total net identifiable assets has been recorded as goodwill which includes synergies expected from the expanded service capabilities and the value of the assembled work force in accordance with generally accepted accounting principles. The Company did not record any in-process research and development intangible assets in connection with the acquisition.
	The preliminary allocation of the Venda consideration to the assets acquired and obligations assumed was as follows:
		(dollars in thousands)
	Accounts receivable	$	3,763
	Developed technology	7,700
	Customer relationships	12,300
	Trademarks	2,700
	Goodwill	26,875
	Accounts payable	(2,064		)
Deferred tax liabilities, net	(2,018		)
Tax related liabilities	(2,731		)
Other assets / liabilities, net	1,913
Total purchase price	$	48,438
The Company will amortize the intangible assets on a straight-line basis over the following periods:
•	developed technology, five years;
•	customer relationships, seven years; and
•	trademarks, three years.
The initial accounting for Venda accounts receivable, other customer related liabilities, facilities related liabilities and employee related liabilities is incomplete because the Company is in the process of determining the fair value of these assets and liabilities. The Company is also undertaking an analysis of certain tax matters associated with the Venda acquisition which could result in an adjustment to the acquisition price allocation. Comparative pro forma financial information for this acquisition has not been presented because the Venda historical financial statements are not material to the Company's condensed consolidated results of operations.
During the third quarter of 2014, the Company recorded $4.6 million in operating expenses related to transaction costs associated with the Venda and WMS business combinations.
OrderMotion
On May 3, 2013, the Company completed the purchase of all the outstanding equity of OrderMotion ("OM"). OM provides online Ecommerce Order Management Services that performs the back-end process for Ecommerce web stores. The OM product augments the Company's existing product offering, which allows the Company to expand its business capabilities in Ecommerce technology and services. On the closing date, the Company paid the former owners $23.5 million in cash and withheld additional consideration of $3.5 million in cash for 15 months following the close of the transaction as indemnification against certain losses the Company may incur in the event of certain breaches of representations and warranties covered in the purchase agreement. The Company also withheld $1.1 million as indemnification against losses the Company may incur from certain tax related matters of OM. During the three months ended September 30, 2014, the Company paid the former OM owners $3.3 million in cash. As of September 30, 2014, the Company's remaining obligation related to the OM acquisition is $689,000.
Website Hosting Provider
On March 6, 2013, the Company completed the purchase of all the outstanding equity of a website hosting provider company ("WH") that specializes in Ecommerce technology and services. On the transaction closing date, the Company paid $10.2 million in cash and withheld consideration of $1.8 million in cash for various periods up to 24 months following the close of the transaction as indemnification against certain losses the Company may incur in the event of certain breaches of representations and warranties in the purchase agreement. During the second quarter of 2014, the Company paid the former owners $1.0 million of the withheld consideration and reduced the remaining obligation by approximately $200,000 for various adjustments. As of September 30, 2014, $600,000 in consideration is still being withheld by the Company.
Retail Anywhere
In November 2012, the Company purchased certain assets from Retail Anywhere ("RA"), an on-line retail solution service provider. The Company purchased certain RA assets and assumed certain liabilities to expand its retail software solutions in the Ecommerce vertical. On the closing date, the Company paid $5.0 million in cash. Additional consideration of $1.3 million in cash was being withheld for up to the 15 months following the close of the transaction as protection against certain losses the Company may incur in the event of certain breaches of representations and warranties covered in the purchase agreement. As of December 31, 2013, the Company's remaining obligation was $1.1 million which was paid during the nine months ended September 30, 2014.
The carrying amount of other intangible assets was as follows:
		Gross carrying amount				Accumulated amortization				Net carrying amount
		30-Sep-14
		(dollars in thousands)
Developed technology		$	29,348			$	(13,929	)		$	15,419
Trade name		5,694				(2,308		)		3,386
Customer relationships		34,600				(14,233		)		20,367
Non-competition agreements		947				(774		)		173
Total		$	70,589			$	(31,244	)		$	39,345
		31-Dec-13
		(dollars in thousands)
Developed technology		$	19,721			$	(11,324	)		$	8,397
Trade name		2,827				(1,621		)		1,206
Customer relationships		21,308				(10,946		)		10,362
Non-competition agreements		1,076				(581		)		495
Total		$	44,932			$	(24,472	)		$	20,460
Future amortization of intangible assets recorded as of September 30, 2014 is expected to be as follows:
Year ending:		(dollars in thousands)
Remainder of 2014		$	3,253
2015		11,678
2016		9,174
2017		5,737
2018		4,105
Thereafter		5,398
Total		$	39,345
The following table details the Company's goodwill activity during the nine months ended September 30, 2014:
		(dollars in thousands)
Balance as of January 1, 2014		$	84,478
Business combination adjustments		(163		)
Venda business combination July 2014		26,875
WMS business combination September 2014		11,382
Foreign exchange adjustment		(1,965		)
Balance as of September 30, 2014		$	120,607
Accumulated Other Comprehensive Loss
Accumulated other comprehensive loss is comprised of foreign currency translation gains and losses, net of tax, marketable securities unrealized gains and losses and an accumulated pension liability for employees located in the Philippines. There were no significant reclassification adjustments out of accumulated other comprehensive loss to the condensed consolidated statement of operations and comprehensive loss.

Financial_Instruments

Financial Instruments	9 Months Ended
	Sep. 30, 2014
Hedging Activity [Abstract]	'
Fair Value Disclosures [Text Block]	'
	Financial Instruments
	The Company invests primarily in money market funds, commercial paper, highly liquid debt instruments of the U.S. government and its agencies, U.S. municipal obligations, and U.S. and foreign corporate debt securities. All highly liquid investments with maturities of 90 days or less from date of purchase are classified as cash equivalents and all highly liquid investments with maturities of greater than 90 days but less than a year from date of purchase are classified as short-term marketable securities. Highly liquid investments with maturities of greater than a year from the balance sheet date are classified as marketable securities, non-current. Short-term marketable securities and marketable securities, non-current are also classified as available-for-sale. The Company intends to hold marketable securities, non-current, until maturity; however, it may sell these securities at any time for use in current operations or for other purposes, such as consideration for acquisition. Consequently, the Company may or may not hold securities with stated maturities greater than twelve months until maturity.
	The Company carries its fixed income investments at fair value and unrealized gains and losses on these investments, net of taxes, are included in accumulated other comprehensive loss, a component of total equity. Realized gains or losses are included in other income / (expense), net section of the condensed consolidated statement of operations and comprehensive loss. When a determination has been made that an other-than-temporary decline in fair value has occurred, the amount of the decline that is related to a credit loss is realized and is included in the other income / (expense), net section of the consolidated statement of operations and comprehensive loss.
	Marketable securities consist of the following investments:
		September 30, 2014
		Amortized Cost				Unrealized Gains				Unrealized Losses				Fair Value
	Cash equivalents:	(in thousands)
	Commercial paper	$	3,730			$	—			$	—			$	3,730
	Marketable securities:
	Commercial paper	42,994				4				(1		)		42,997
	Corporate notes and obligations	3,838				$	—			(4		)		3,834
	U.S. agency bonds	3,001				$	—			(1		)		3,000
	U.S. treasury securities	9,180				2				—				9,182
	Total	$	62,743			$	6			$	(6	)		$	62,743
	The Company does not believe any of the unrealized losses represent an other-than-temporary impairment based on its evaluation of available evidence as of September 30, 2014. The Company expects to receive the full principal and interest on all of these marketable securities.
		September 30, 2014
			Fair Value
		(in thousands)
	Due within one year		$	47,554
	Due within two years		15,189
	Total		$	62,743
	Fair Value Measurements
	The Company measures certain financial assets at fair value on a recurring basis based on a fair value hierarchy that requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s categorization within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The three levels of inputs that may be used to measure fair value are:
	•	Level 1 - Quoted prices in active markets for identical assets or liabilities.
	•	Level 2 - Observable inputs other than Level 1 prices such as quoted prices for similar assets or liabilities; quoted prices in markets with insufficient volume or infrequent transactions (less active markets); or model-derived valuations in which all significant inputs are observable or can be derived principally from or corroborated by observable market data for substantially the full term of the assets or liabilities.
	•	Level 3 - Unobservable inputs to the valuation methodology that are significant to the measurement of fair value of assets or liabilities.
	Level 1 Measurements
	The Company's cash equivalents held in money market funds, available-for-sale United States Treasury securities and United States government agency securities are measured at fair value using level 1 inputs.
	Level 2 Measurements
	The Company's available-for-sale corporate debt securities and commercial paper are measured at fair value using level 2 inputs. The Company obtains the fair values of its level 2 available-for-sale securities from a professional pricing service.
	The Company’s foreign currency forward contracts are measured at fair value using foreign currency rates quoted by banks or foreign currency dealers and other public data sources. Such instruments are classified as Level 2 and are included in other current assets and liabilities.
	The Company’s 0.25% convertible senior notes due June 1, 2018 (“the Notes”) fair value differs from their carrying value which is the face value less any unamortized debt discount. The Company considers the fair value of the Notes at each balance sheet date to be a level 2 measurement because it is determined based on a recent quoted market price or dealer quote for the Notes. The Notes quoted market price or dealer quote is based on the trading price of the Company's common stock and market activity that is less than an active exchange.
	The fair value of these financial assets and liabilities was determined using the following inputs as of September 30, 2014 and December 31, 2013:
		September 30, 2014															December 31, 2013
		Fair value measurements at reporting date using															Fair value measurements at reporting date using
		Level 1				Level 2				Level 3				Total			Level 1		Level 2		Level 3		Total
		(in thousands)															(in thousands)
	Assets:
	Cash equivalents
	Commercial paper	$	—			$	3,730			$	—			$	3,730		$	—	$	—	$	—	$	—
	Money market funds	193,570				—				—				193,570			122,527		—		—		122,527
	Marketable securities
	Commercial paper	—				42,997				—				42,997			—		—		—		—
	Corporate notes and obligations	—				3,834				—				3,834			—		—		—		—
	U.S. agency bonds	3,000				—				—				3,000			—		—		—		—
	U.S. treasury securities	9,182				—				—				9,182			—		—		—		—
	Foreign exchange contracts	—				1,114				—				1,114			—		375		—		375
	Total	$	205,752			$	51,675			$	—			$	257,427		$	122,527	$	375	$	—	$	122,902
	Liabilities:
	0.25% convertible senior notes	$	—			$	322,710			$	—			$	322,710		$	—	$	342,085	$	—	$	342,085
	Foreign exchange contracts	—				—				—				—			—		—		—		—
	Total	$	—			$	322,710			$	—			$	322,710		$	—	$	342,085	$	—	$	342,085
	Restricted Cash
	As of September 30, 2014, restricted cash consisted of $36,000 classified as other current assets and $167,000 classified as long-term other assets. As of December 31, 2013, restricted cash was $753,000. Of the $753,000 restricted cash balance as of December 31, 2013, $38,000 is classified as other current assets and $715,000 is classified as long-term other assets. These restricted cash accounts secure letters of credit applied against certain of the Company’s facility lease agreements.
	Balance Sheet Hedging - Hedging of Foreign Currency Assets and Liabilities
	During the nine months ended September 30, 2014, the Company hedged certain of its nonfunctional currency denominated assets and liabilities to reduce the risk that earnings would be adversely affected by changes in exchange rates. Gains and losses from these forward contracts are recorded each period as a component of other income / (expense) in the condensed consolidated statements of operations. The notional amount of derivative instruments acquired during the period was $197.7 million. The Company accounts for derivative instruments as other current assets and liabilities on the balance sheet and measures them at fair value with changes in the fair value recorded as other income / (expense). These derivative instruments do not subject the Company to material balance sheet risk due to exchange rate movements because gains and losses on these derivatives are intended to offset gains and losses on the assets and liabilities being economically hedged.
	As of September 30, 2014 and December 31, 2013, the Company had the following outstanding foreign exchange forward contracts:
		September 30, 2014								December 31, 2013
		Notional Value Sold				Notional Value Purchased				Notional Value Sold				Notional Value Purchased
		(US dollars in thousands)								(US dollars in thousands)
	Australian dollar	$	11,530			$	7,067			$	11,416			$	4,979
	British pound	10,241				7,504				7,537				4,799
	Philippines peso	7,420				7,420				5,940				3,940
Czech crown	6,290				4,590				5,240				3,490
Japan yen	3,085				—				2,285				—
Canadian dollar	782				948				2,445				1,817
Euro	1,339				534				1,356				—
New Zealand dollar	454				301				287				—
Mexican peso	267				115				158				116
Total	$	41,408			$	28,479			$	36,664			$	19,141
The fair value of the derivative instruments reported on the Company’s Condensed Consolidated Balance Sheet were as follows:
	Asset Derivatives										Liability Derivatives
	Balance Sheet Location		September 30, 2014				December 31, 2013				Balance Sheet Location		September 30, 2014			December 31, 2013
Derivatives and forward contracts			Fair Value				Fair Value						Fair Value			Fair Value
	(in thousands)										(in thousands)
Foreign exchange contracts	Other current assets		$	1,114			$	375			Other current liabilities		$	—		$	—
Total			$	1,114			375						$	—		$	—
The effect of derivative instruments on the Company's Condensed Consolidated Statement of Operations and Comprehensive Loss was as follows for the periods presented:
		Location of net gain (loss) recognized in income on derivatives		Amount of net gain (loss) recognized in income on derivatives during the
				Nine Months Ended September 30,								Three Months Ended September 30,
Derivatives and forward contracts				2014				2013				2014			2013
				(in thousands)
Foreign exchange contracts		Other income/ (expense), net		$	446			$	784			$	1,099		$	(353	)
Total				$	446			$	784			$	1,099		$	(353	)
The Company has entered into all of its foreign exchange contracts with a single counterparty. During the periods such contracts are open, the Company is subject to a potential maximum amount of loss due to credit risk equal to the gross fair value of the derivative instrument, if the counterparty to the instruments failed completely to perform according to the terms of the contracts. Generally, the Company has the right of offset for gains earned and losses incurred under these agreements. The agreements with the counterparty do not require either party to provide collateral to mitigate the credit risk of the agreements.

Commitments_and_Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2014
Operating Leases, Future Minimum Payments Due, Fiscal Year Maturity [Abstract]	'
Commitments and Contingencies Disclosure [Text Block]	'
	Commitments and Contingencies
	The Company is involved in various legal proceedings and receives claims from time to time, arising from the normal course of business activities. The Company has accrued for estimated losses in the accompanying condensed consolidated financial statements for matters with respect to which it believes the likelihood of an adverse outcome is probable and the amount of the loss is reasonably estimable.
	During the nine months ended September 30, 2014, the Company entered into various office space leases to expand its operations within the United States, Philippines, United Kingdom, Thailand, Czech Republic and Australia. The corresponding lease terms for these agreements expire at various dates through 2021. The Company will pay a total of $16.5 million, net of any lessor lease incentives, over the corresponding lease terms.
	Future minimum lease payments under non-cancelable operating leases (with initial or remaining lease terms in excess of one year) as of September 30, 2014 are as follows:
		Operating leases
		(dollars in thousands)
	Years ending:
	Remainder of 2014		$	1,838
	2015		14,088
	2016		12,250
	2017		10,788
	2018		10,861
	Thereafter		10,921
	Future minimum lease payments		$	60,746

Stockbased_Compensation

Stock-based Compensation	9 Months Ended
	Sep. 30, 2014
Stock-based Compensation [Abstract]	'
Disclosure of Compensation Related Costs, Share-based Payments [Text Block]	'
	Stock-based Compensation
	During the third quarter of 2014, the Company granted 559,456 performance shares ("PS") to selected executives. This PS grant is subject to the Company's performance in 2015, 2016 and 2017. The PS vesting is contingent upon the Company meeting certain company-wide revenue and non-GAAP operating margin performance goals (performance-based) in 2015, 2016 and 2017. The Company's Board of Directors ("BOD") set the performance metrics in the third quarter 2014. The related stock-based compensation expense is determined based on the value of the underlying shares on the date of grant and is recognized over the vesting term. During the interim financial periods, management estimates the probable number of PS that will be vested until the achievement of the performance goals is known.
	During the first quarter of 2012, the Company made provisions for certain executives and other key employees to be awarded a total of 177,400 PS related to 2014. In the first quarter of 2014, the BoD set the performance metrics for these PS. The PS vesting is contingent upon the Company meeting certain company-wide revenue performance goals (performance-based) in 2014. These shares are subject to term vesting conditions. The related stock-based compensation expense is determined based on the value of the underlying shares on the date of grant, which is in the first quarter of 2014 when the performance metrics were set by the BoD, and is recognized over the vesting term. During the interim financial periods, management estimates the probable number of PS that will be vested until the achievement of the performance goals is known at December 31, 2014.
	Effective the first quarter of 2014, the Company changed its methodology for estimating the expected term assumption used to determine employee stock option grant fair value. The Company changed from the simplified method to a historical data method because the Company believes it has sufficient data to estimate the stock option exercise period based on historical stock option activity and historical employee termination data. The Company used a 4.32 years weighted average expected term to determine the fair value of stock options granted during the first quarter of 2014.

Debt_Notes

Debt (Notes)	9 Months Ended
	Sep. 30, 2014
Debt Disclosure [Abstract]	'
Long-term Debt [Text Block]	'
	Debt
	0.25% Convertible Senior Notes
	In June 2013, the Company issued at par value $310.0 million of 0.25% convertible senior notes due June 1, 2018 (the “Notes”). Interest is payable semi-annually in arrears on December 1 and June 1 of each year, commencing December 1, 2013.
	The Notes are governed by an indenture dated as of June 4, 2013, between the Company, as issuer, and Wells Fargo Bank, National Association, as trustee. The Notes do not contain any financial covenants or any restrictions on the payment of dividends, the incurrence of senior debt or other indebtedness, or the issuance or repurchase of securities by the Company. The Notes are unsecured and rank senior in right of payment to the Company's future indebtedness that is expressly subordinated in right of payment to the Notes, rank equal in right of payment to the Company's existing and future unsecured indebtedness that is not so subordinated. The Notes are effectively subordinated in right of payment to any of the Company's secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally subordinated to all existing and future indebtedness, liabilities incurred by our subsidiaries including trade payables, and preferred stock of the Company.
	Upon conversion, the Company may choose to pay or deliver, as the case may be, either cash, shares of the Company's common stock or a combination of cash and shares of the Company's common stock. If converted, holders will receive, at the Company's election, cash and/or shares of the Company's common stock for the principal amount of the Notes and any amounts in excess of the principal amounts. The Company intends to settle the principal amount of the Notes with cash if converted.
	The initial conversion rate is 8.6133 shares of the Company's common stock per $1,000 principal amount of Notes, subject to anti-dilution adjustments. The initial conversion price is approximately $116.10 per share of the Company's common stock and represents a conversion premium of approximately 35% based on the last reported sale price of the Company's common stock of $86.00 on May 29, 2013, the date the Notes offering was priced. The conversion rate is subject to adjustment from time to time upon the occurrence of certain events, including, but not limited to, the issuance of stock dividends and payment of cash dividends. Holders of the Notes will not receive any cash payment representing accrued and unpaid interest upon conversion of a Note unless the conversion date occurs after a regular record date related to the Notes and prior to the related interest payment date. At any time prior to the close of business on the business day immediately preceding March 1, 2018, holders may convert their Notes at their option only under the following circumstances:
	●			during any calendar quarter commencing after the calendar quarter ended on September 30, 2013 (and only during such calendar quarter), if the last reported sale price of the common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;
	●			during the five business day period after any five consecutive trading day period (the “measurement period”) in which the trading price per $1,000 principal amount of Notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price of the Company's common stock and the conversion rate on each such trading day; or
	●			upon the occurrence of certain corporate transactions described in the indenture governing the Notes.
	On and after March 1, 2018 until the close of business on the business day immediately preceding the maturity date, holders may convert their Notes at any time, regardless of the foregoing circumstances. If a make-whole fundamental change (as defined in the Indenture governing the Notes) occurs when the Company's stock price is between $86.00 and $275.00 per share and a holder elects to convert its Notes in connection with such make-whole fundamental change, such holder may be entitled to an increase in the conversion rate as provided for in the Indenture governing the Notes.
	As of September 30, 2014, circumstances that would give rise to a conversion option for the holders of Notes do not exist.
	Holders of the Notes have the right to require the Company to purchase with cash all or a portion of the Notes upon the occurrence of any event that constitutes a fundamental change (as defined in the Indenture governing the Notes) at a purchase price equal to 100% of the principal amount of the Notes plus accrued and unpaid interest.
	In accounting for the issuance of the Notes, the Company separated the Notes into liability and equity components. The carrying amount of the liability component was calculated by measuring the fair value of a similar liability that does not have an associated convertible feature. The carrying amount of the equity component representing the conversion option was determined by deducting the fair value of the liability component from the par value of the Notes as a whole. The excess of the principal amount of the liability component over its carrying amount (“debt discount”) is amortized to interest expense using the effective interest method over the term of the Note. The equity component is not remeasured as long as it continues to meet the conditions for equity classification.
	In accounting for the $8.4 million in transaction costs related to the Note issuance, the Company allocated the total amount incurred to the liability and equity components based on their relative values. The $6.7 million in transaction costs attributable to the liability component included in other assets are being amortized to interest expense over the term of the Notes, and the $1.7 million in transaction costs attributable to the equity component were netted with the equity component in additional paid-in capital. Debt issuance costs, net of amortization, were $5.0 million as of September 30, 2014. The Notes consisted of the following as of September 30, 2014:
			(in thousands)
	Equity component (1)		$	60,931
	Liability component:
	Principal		$	310,000
	Less: debt discount, net		(47,266		)
	Net carrying amount		$	262,734
	Fair value - level 2		$	322,710
	(1) Included in the consolidated balance sheets within additional paid-in capital, net of the $1.7 million in equity issuance costs.
	The Notes are carried at face value less any unamortized debt discount and also require disclosure of an estimate of fair value. The Company considers the fair value of the Notes at each balance sheet date to be a level 2 measurement because it is determined based on a recent quoted market price or dealer quote for the Notes. The Notes quoted market price or dealer quote is based on the trading price of the Company's common stock and market activity that is less than an active exchange.
	As of September 30, 2014, the remaining life of the Notes is approximately 3.7 years.
	The following table sets forth total interest expense recognized related to the Notes during the nine and three months ended September 30, 2014:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014				2013		2014		2013
		(dollars in thousands)
	Contractual interest expense	$	581			$	258	$	194	$	194
	Amortization of debt issuance costs	923				396		311		286
	Amortization of debt discount	8,697				3,783		2,976		2,837
	Total	$	10,201			$	4,437	$	3,481	$	3,317
	Effective interest rate					5.40%

Income_Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2014
Income Taxes [Abstract]	'
Income Tax Disclosure [Text Block]	'
	Income Taxes
	The Company has incurred annual operating losses since inception. As a result of those continuing losses, management has determined insufficient evidence exists to support that it is more likely than not that the Company will realize the benefits of its U.S. net deferred tax assets and therefore has recorded a valuation allowance to reduce the net carrying value of these deferred tax assets to zero. Accordingly, the Company has not recorded a provision for income taxes for any of the periods presented other than provisions for state and foreign income taxes.
	As of September 30, 2014, the Company had net deferred tax liabilities in foreign jurisdictions of approximately $1.5 million. The approximate $1.7 million change from the prior year relates primarily to the recording of acquisition accounting deferred tax liabilities in excess of deferred tax assets. Based on available evidence, both positive and negative, the Company believes that it is more likely than not that the benefits of the foreign deferred tax assets will be realized in full.
	The Company does not anticipate a material change in the total amount or composition of its unrecognized tax benefits within 12 months of the reporting date.
	As of September 30, 2014, the Company has not provided for residual U.S. taxes on any of its income from foreign jurisdictions since it intends to indefinitely reinvest the net undistributed earnings of its foreign subsidiaries offshore.
	The Company files federal, state and foreign income tax returns in jurisdictions with varying statutes of limitations. Due to the carry forward of net operating losses, the Company's income tax returns generally remain subject to examination by federal and most state tax authorities. In most of the Company's significant foreign jurisdictions, 2008 through the current taxable year remain subject to examination by their respective tax authorities.

Net_Loss_Per_Common_Share

Net Loss Per Common Share	9 Months Ended
	Sep. 30, 2014
Net Loss Per Common Share [Abstract]	'
Earnings Per Share [Text Block]	'
	Net Loss Per Share of Common Stock
	Basic net loss per common share is computed by dividing net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share of common stock is computed by giving effect to all potential dilutive shares of common stock, including options, restricted stock units ("RSUs"), performance share units ("PSUs"), performance shares ("PS") and convertible debt shares. Basic and diluted net loss per share of common stock were the same for all periods presented as the impact of all potentially dilutive securities outstanding was anti-dilutive.
	The following table presents the calculation of the numerator and denominator used in the basic and diluted net loss per share of common stock:
		Nine Months Ended September 30,							Three Months Ended September 30,
		2014				2013			2014			2013
		(dollars and shares in thousands, except per share amounts)
	Numerator:
	Net loss	$	(74,692	)		$	(50,199	)	$	(29,295	)	$	(16,772	)
	Denominator:
	Weighted-average number of shares of common stock outstanding used in computing basic and diluted net loss per share of common stock	75,947				73,827			76,477			74,379
	Net loss per share of common stock, basic and diluted	$	(0.98	)		$	(0.68	)	$	(0.38	)	$	(0.23	)
	The Company’s unvested RSUs, PSUs and PS do not contain non-forfeitable rights to dividends and dividend equivalents. As such, unvested RSUs, PSUs and PS are not participating securities and the Company is not required to use the two-class method to calculate diluted earnings per share in periods when the Company has net income.
	The following table presents the weighted average potential shares that are excluded from the computation of diluted net loss per common share for the periods presented because including them would have had an anti‑dilutive effect:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014			2013			2014		2013
		(Shares in thousands)
	Options to purchase shares of common stock	2,087			2,276			2,206		2,072
	Unvested RSUs, PSUs and PS awards	2,701			3,120			2,803		3,031
	Total	4,788			5,396			5,009		5,103
	The effect of the convertible Notes is reflected in diluted earnings per share by application of the treasury stock method as the Company intends to settle the principal amount of the Note in cash upon conversion. During the nine and three months ended September 30, 2014, the Company's weighted average common stock price was below the Notes conversion price for the periods during which the Notes were outstanding.

Related_Party_Transactions

Related Party Transactions	9 Months Ended
	Sep. 30, 2014
Related Party Transactions [Abstract]	'
Related Party Transactions Disclosure [Text Block]	'
	Related Party Transactions
	On February 28, 2013, the Company entered into the third amendment to the perpetual software license agreement with Oracle USA ("Amendment"). The Amendment provides for a 48 month extension to the May 2010 second amendment to the Oracle unlimited license agreement. The Amendment provides that the Company will pay a one-time fee of $13.1 million to extend the term for unlimited licenses from May 31, 2014 to May 31, 2018. The Amendment also provides for technical support services. The Company paid $2.4 million for the support services from February 28, 2013 to February 27, 2014. During the first quarter of 2014, the Company renewed the support service agreement for $4.3 million and may renew support services for the three subsequent annual periods at the same rate. The support services to be provided to the Company by Oracle automatically renew unless the Company provides written notice of cancellation at least 60 days prior to the support renewal date. The Company financed the license fees due under the Amendment pursuant to a note issued to Oracle Credit Corporation. The note bears interest at a rate of 2.00% per annum with payments scheduled over the term of the amendment. The Company discounted the note at a rate of 4.5% because it approximates the interest rate the Company would obtain on the open market. The $12.4 million discounted note value was recorded as an asset addition to property and equipment that will be depreciated over seven years.
	Future debt payments under notes payable as of September 30, 2014 are as follows:
			(dollars in thousands)
	Years ending:
	Remainder of 2014		$	779
	2015		3,119
	2016		3,119
	2017		3,119
	Future debt payments		10,136
	Amount representing interest		760
	Present value of future debt payments		$	9,376
	The following table details schedule payments made to Oracle USA and Oracle Credit Corporation:
		Nine Months Ended September 30,					Three Months Ended September 30,
		2014			2013		2014		2013
		(dollars in thousands)
	License fee	$	2,379		$	1,987	$	667	$	621
	Support	3,225			1,787		1,075		593
	Interest	363			297		113		139
	Total paid	$	5,967		$	4,071	$	1,855	$	1,353
	The Company has also entered into various other software license agreements with Oracle Corporation. During the nine months ended September 30, 2014 and 2013, the Company received payments totaling $232,000 and $123,000, respectively, from Oracle Corporation for services it performed.
	In addition to the companies affiliated with Lawrence J. Ellison, the Company enters into sales and purchases agreements with various companies that have a relationship with the Company's executive officers or members of the Company's board of directors. The relationships are typically an equity investment by the executive officer or board member in the customer / vendor company or the Company's executive officer or board member is a member of the customer / vendor company's board of directors. The Company has renewed the license agreements and sold additional services to these customers or purchased services from these vendors at various points in time. As of September 30, 2014, the Company 's accounts receivable related to these customers totaled $311,000. Below is a summary of transactions between the Company and related parties other than Mr. Ellison:
		Nine Months Ended September 30,					Three Months Ended September 30,
		2014			2013		2014		2013
		(dollars in thousands)
	Revenue earned from related party	$	2,395		$	1,692	$	842	$	727
	Fees NetSuite paid for services	$	665		$	591	$	314	$	194
	Additional related party transactions entered into prior to December 31, 2013 are described in the Notes to Consolidated Financial Statements included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2013 filed on March 3, 2014.

Basis_of_Presentation_Signific

Basis of Presentation Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2014
Basis of Presentation [Abstract]	'
Marketable Securities, Available-for-sale Securities, Policy [Policy Text Block]	'
	Financial Instruments
	The Company invests primarily in money market funds, commercial paper, highly liquid debt instruments of the U.S. government and its agencies, U.S. municipal obligations, and U.S. and foreign corporate debt securities. All highly liquid investments with maturities of 90 days or less from date of purchase are classified as cash equivalents and all highly liquid investments with maturities of greater than 90 days but less than a year from date of purchase are classified as short-term marketable securities. Highly liquid investments with maturities of greater than a year from the balance sheet date are classified as marketable securities, non-current. Short-term marketable securities and marketable securities, non-current are also classified as available-for-sale. The Company intends to hold marketable securities, non-current, until maturity; however, it may sell these securities at any time for use in current operations or for other purposes, such as consideration for acquisition. Consequently, the Company may or may not hold securities with stated maturities greater than twelve months until maturity.
	The Company carries its fixed income investments at fair value and unrealized gains and losses on these investments, net of taxes, are included in accumulated other comprehensive loss, a component of total equity. Realized gains or losses are included in other income / (expense), net section of the condensed consolidated statement of operations and comprehensive loss. When a determination has been made that an other-than-temporary decline in fair value has occurred, the amount of the decline that is related to a credit loss is realized and is included in the other income / (expense), net section of the consolidated statement of operations and comprehensive loss.
Principles of Consolidation [Policy Text Block]	'
	Principles of Consolidation
	The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. Intercompany balances and transactions have been eliminated.
Use of Estimates [Policy Text Block]	'
	Use of Estimates
	The preparation of financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.
Revenue Recognition [Policy Text Block]	'
	Revenue Recognition
	The Company generates revenue from two sources: (1) subscription and support; and (2) professional services and other. Subscription and support revenue includes subscription fees from customers accessing its on-demand application suite and support fees from customers purchasing support. Arrangements with customers do not provide the customer with the right to take possession of the software supporting the on-demand application service at any time. Professional services and other revenue includes fees generated from training and consulting services such as business process mapping, configuration, data migration and integration. Amounts that have been invoiced are recorded in accounts receivable and in deferred revenue or revenue, depending on whether the revenue recognition criteria have been met. For the most part, subscription and support agreements are entered into for 12 to 36 months. In aggregate, more than 90% of the professional services component of the arrangements with customers is performed within 300 days of entering into a contract with the customer.
	The subscription agreements generally provide service level commitments of 99.5% uptime per period, excluding scheduled maintenance. The failure to meet this level of service availability may require the Company to credit qualifying customers up to the value of an entire month of their subscription and support fees. In light of the Company’s historical experience with meeting its service level commitments, the Company has not accrued any liabilities on its balance sheet for these commitments.
	The Company commences revenue recognition when all of the following conditions are met:
	•	There is persuasive evidence of an arrangement;
	•	The service is being provided to the customer;
	•	The collection of the fees is reasonably assured; and
	•	The amount of fees to be paid by the customer is fixed or determinable.
	In most instances, revenue from new customer acquisition is generated under sales agreements with multiple elements, comprised of subscription and support fees from customers accessing the Company's on-demand application suite and professional services associated with consultation services. The Company evaluates each element in a multiple-element arrangement to determine whether it represents a separate unit of accounting. An element constitutes a separate unit of accounting when the delivered item has standalone value and delivery of the undelivered element is probable and within the Company’s control. Subscription and support have standalone value because they are routinely sold separately by the Company. Professional services have standalone value because the Company has sold professional services separately and there are several third-party vendors that routinely provide similar professional services to its customers on a standalone basis.
	The Company allocates revenue to each element in an arrangement based on a selling price hierarchy. The selling price for a deliverable is based on its vendor-specific objective evidence (“VSOE”), if available, third-party evidence (“TPE”), if VSOE is not available, or estimated selling price (“ESP”), if neither VSOE nor TPE is available. As the Company has been unable to establish VSOE or TPE for the elements of its arrangements, the Company establishes the ESP for each element primarily by considering the weighted average of actual sales prices of professional services sold on a standalone basis and subscription and support including various add-on modules when sold together without professional services, and other factors such as gross margin objectives, pricing practices and growth strategy. The consideration allocated to subscription and support is recognized as revenue over the contract period commencing when the subscription service is made available to the customer. The consideration allocated to professional services is recognized as revenue using the proportional performance method.
	The total arrangement fee for a multiple element arrangement is allocated based on the relative ESP of each element. However, since the professional services are generally completed prior to completion of delivery of subscription and support services, the revenue recognized for professional services in a given reporting period does not include fees subject to delivery of subscription and support services. This results in the recognition of revenue for professional services that is generally no greater than the contractual fees for those professional services.
	For single element sales agreements, subscription and support revenue is recognized ratably over the contract term beginning on the provisioning date of the contract. The Company recognizes professional services revenue using the proportional performance method for single element arrangements.
	Sales and other taxes collected from customers to be remitted to government authorities are excluded from revenues.

Basis_of_Presentation_Tables

Basis of Presentation (Tables)	9 Months Ended
	Sep. 30, 2014
Business Acquisition [Line Items]	'
Schedule of Finite-Lived Intangible Assets [Table Text Block]	'
	The carrying amount of other intangible assets was as follows:
			Gross carrying amount				Accumulated amortization				Net carrying amount
			30-Sep-14
			(dollars in thousands)
	Developed technology		$	29,348			$	(13,929	)		$	15,419
	Trade name		5,694				(2,308		)		3,386
	Customer relationships		34,600				(14,233		)		20,367
	Non-competition agreements		947				(774		)		173
	Total		$	70,589			$	(31,244	)		$	39,345
			31-Dec-13
			(dollars in thousands)
	Developed technology		$	19,721			$	(11,324	)		$	8,397
	Trade name		2,827				(1,621		)		1,206
	Customer relationships		21,308				(10,946		)		10,362
	Non-competition agreements		1,076				(581		)		495
	Total		$	44,932			$	(24,472	)		$	20,460
Schedule of Business Acquisitions, by Acquisition [Table Text Block]	'
	The preliminary allocation of the Venda consideration to the assets acquired and obligations assumed was as follows:
		(dollars in thousands)
	Accounts receivable	$	3,763
	Developed technology	7,700
	Customer relationships	12,300
	Trademarks	2,700
	Goodwill	26,875
	Accounts payable	(2,064		)
	Deferred tax liabilities, net	(2,018		)
	Tax related liabilities	(2,731		)
	Other assets / liabilities, net	1,913
	Total purchase price	$	48,438
	The preliminary allocation of the WMS consideration to the assets acquired was as follows:
		(dollars in thousands)
	Developed technology	$	2,339
	Customer relationships	1,559
	Trademarks	312
	Goodwill	11,382
	Total purchase price	$	15,592
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense [Table Text Block]	'
	Future amortization of intangible assets recorded as of September 30, 2014 is expected to be as follows:
	Year ending:		(dollars in thousands)
	Remainder of 2014		$	3,253
	2015		11,678
	2016		9,174
	2017		5,737
	2018		4,105
	Thereafter		5,398
	Total		$	39,345
Revenue by geographic region [Table Text Block]	'
	Revenue by geographic region, based on the billing address of the customer, was as follows for the periods presented:
		Nine Months Ended September 30,								Three Months Ended September 30,
		2014				2013				2014			2013
		(dollars in thousands)
	United States	$	299,071			$	223,246			$	107,007		$	79,544
	International	99,344				76,254				36,653			27,331
	Total revenue	$	398,415			$	299,500			$	143,660		$	106,875
	Percentage of revenue generated outside of the United States	25		%		25		%		26		%	26		%
	No single country outside the United States represented more than 10% of revenue during the nine months ended September 30, 2014 or 2013
Schedule of Goodwill [Table Text Block]	'
	The following table details the Company's goodwill activity during the nine months ended September 30, 2014:
			(dollars in thousands)
	Balance as of January 1, 2014		$	84,478
	Business combination adjustments		(163		)
	Venda business combination July 2014		26,875
	WMS business combination September 2014		11,382
	Foreign exchange adjustment		(1,965		)
	Balance as of September 30, 2014		$	120,607

Basis_of_Presentation_Goodwill

Basis of Presentation Goodwill Rollforward Table (Tables)	9 Months Ended
	Sep. 30, 2014
Goodwill [Line Items]	'
Schedule of Goodwill [Table Text Block]	'
	The following table details the Company's goodwill activity during the nine months ended September 30, 2014:
		(dollars in thousands)
	Balance as of January 1, 2014	$	84,478
	Business combination adjustments	(163		)
	Venda business combination July 2014	26,875
	WMS business combination September 2014	11,382
	Foreign exchange adjustment	(1,965		)
	Balance as of September 30, 2014	$	120,607

Financial_Instruments_Tables

Financial Instruments (Tables)	9 Months Ended
	Sep. 30, 2014
Hedging Activity [Abstract]	'
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]	'
	The fair value of these financial assets and liabilities was determined using the following inputs as of September 30, 2014 and December 31, 2013:
		September 30, 2014															December 31, 2013
		Fair value measurements at reporting date using															Fair value measurements at reporting date using
		Level 1				Level 2				Level 3				Total			Level 1		Level 2		Level 3		Total
		(in thousands)															(in thousands)
	Assets:
	Cash equivalents
	Commercial paper	$	—			$	3,730			$	—			$	3,730		$	—	$	—	$	—	$	—
	Money market funds	193,570				—				—				193,570			122,527		—		—		122,527
	Marketable securities
	Commercial paper	—				42,997				—				42,997			—		—		—		—
	Corporate notes and obligations	—				3,834				—				3,834			—		—		—		—
	U.S. agency bonds	3,000				—				—				3,000			—		—		—		—
	U.S. treasury securities	9,182				—				—				9,182			—		—		—		—
	Foreign exchange contracts	—				1,114				—				1,114			—		375		—		375
	Total	$	205,752			$	51,675			$	—			$	257,427		$	122,527	$	375	$	—	$	122,902
	Liabilities:
	0.25% convertible senior notes	$	—			$	322,710			$	—			$	322,710		$	—	$	342,085	$	—	$	342,085
	Foreign exchange contracts	—				—				—				—			—		—		—		—
	Total	$	—			$	322,710			$	—			$	322,710		$	—	$	342,085	$	—	$	342,085
Schedule of Notional Amounts of Outstanding Derivative Positions [Table Text Block]	'
	As of September 30, 2014 and December 31, 2013, the Company had the following outstanding foreign exchange forward contracts:
		September 30, 2014								December 31, 2013
		Notional Value Sold				Notional Value Purchased				Notional Value Sold				Notional Value Purchased
		(US dollars in thousands)								(US dollars in thousands)
	Australian dollar	$	11,530			$	7,067			$	11,416			$	4,979
	British pound	10,241				7,504				7,537				4,799
	Philippines peso	7,420				7,420				5,940				3,940
	Czech crown	6,290				4,590				5,240				3,490
	Japan yen	3,085				—				2,285				—
	Canadian dollar	782				948				2,445				1,817
	Euro	1,339				534				1,356				—
	New Zealand dollar	454				301				287				—
	Mexican peso	267				115				158				116
	Total	$	41,408			$	28,479			$	36,664			$	19,141
Schedule of Derivative Instruments in Statement of Financial Position, Fair Value [Table Text Block]	'
	The fair value of the derivative instruments reported on the Company’s Condensed Consolidated Balance Sheet were as follows:
		Asset Derivatives										Liability Derivatives
		Balance Sheet Location		September 30, 2014				December 31, 2013				Balance Sheet Location		September 30, 2014			December 31, 2013
	Derivatives and forward contracts			Fair Value				Fair Value						Fair Value			Fair Value
		(in thousands)										(in thousands)
	Foreign exchange contracts	Other current assets		$	1,114			$	375			Other current liabilities		$	—		$	—
	Total			$	1,114			375						$	—		$	—
Schedule of Derivative Instruments, Effect on Other Comprehensive Income (Loss) [Table Text Block]	'
	The effect of derivative instruments on the Company's Condensed Consolidated Statement of Operations and Comprehensive Loss was as follows for the periods presented:
			Location of net gain (loss) recognized in income on derivatives		Amount of net gain (loss) recognized in income on derivatives during the
					Nine Months Ended September 30,								Three Months Ended September 30,
	Derivatives and forward contracts				2014				2013				2014			2013
					(in thousands)
	Foreign exchange contracts		Other income/ (expense), net		$	446			$	784			$	1,099		$	(353	)
	Total				$	446			$	784			$	1,099		$	(353	)

Financial_Instruments_Marketab

Financial Instruments Marketable Securities (Tables)	9 Months Ended
	Sep. 30, 2014
Schedule of Available-for-sale Securities [Line Items]	'
Schedule of Available-for-sale Securities Reconciliation [Table Text Block]	'
	Marketable securities consist of the following investments:
		September 30, 2014
		Amortized Cost			Unrealized Gains		Unrealized Losses			Fair Value
	Cash equivalents:	(in thousands)
	Commercial paper	$	3,730		$	—	$	—		$	3,730
	Marketable securities:
	Commercial paper	42,994			4		(1		)	42,997
	Corporate notes and obligations	3,838			$	—	(4		)	3,834
	U.S. agency bonds	3,001			$	—	(1		)	3,000
	U.S. treasury securities	9,180			2		—			9,182
	Total	$	62,743		$	6	$	(6	)	$	62,743
Investments Classified by Contractual Maturity Date [Table Text Block]	'
		September 30, 2014
			Fair Value
		(in thousands)
	Due within one year		$	47,554
	Due within two years		15,189
	Total		$	62,743

Commitments_and_Contingencies_

Commitments and Contingencies (Tables)	9 Months Ended
	Sep. 30, 2014
Operating Leases, Future Minimum Payments Due, Fiscal Year Maturity [Abstract]	'
Schedule of Future Minimum Rental Payments for Operating Leases [Table Text Block]	'
	Future minimum lease payments under non-cancelable operating leases (with initial or remaining lease terms in excess of one year) as of September 30, 2014 are as follows:
		Operating leases
		(dollars in thousands)
	Years ending:
	Remainder of 2014		$	1,838
	2015		14,088
	2016		12,250
	2017		10,788
	2018		10,861
	Thereafter		10,921
	Future minimum lease payments		$	60,746

Debt_Tables

Debt (Tables)	9 Months Ended
	Sep. 30, 2014
Debt Disclosure [Abstract]	'
Schedule of Other Nonoperating Income (Expense) [Table Text Block]	'
	The following table sets forth total interest expense recognized related to the Notes during the nine and three months ended September 30, 2014:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014				2013		2014		2013
		(dollars in thousands)
	Contractual interest expense	$	581			$	258	$	194	$	194
	Amortization of debt issuance costs	923				396		311		286
	Amortization of debt discount	8,697				3,783		2,976		2,837
	Total	$	10,201			$	4,437	$	3,481	$	3,317
	Effective interest rate					5.40%
Schedule of Debt [Table Text Block]	'
	The Notes consisted of the following as of September 30, 2014:
			(in thousands)
	Equity component (1)		$	60,931
	Liability component:
	Principal		$	310,000
	Less: debt discount, net		(47,266		)
	Net carrying amount		$	262,734
	Fair value - level 2		$	322,710
	Future debt payments under notes payable as of September 30, 2014 are as follows:
			(dollars in thousands)
	Years ending:
	Remainder of 2014		$	779
	2015		3,119
	2016		3,119
	2017		3,119
	Future debt payments		10,136
	Amount representing interest		760
	Present value of future debt payments		$	9,376

Net_Loss_Per_Common_Share_Tabl

Net Loss Per Common Share (Tables)	9 Months Ended
	Sep. 30, 2014
Net Loss Per Common Share [Abstract]	'
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	'
	The following table presents the calculation of the numerator and denominator used in the basic and diluted net loss per share of common stock:
		Nine Months Ended September 30,							Three Months Ended September 30,
		2014				2013			2014			2013
		(dollars and shares in thousands, except per share amounts)
	Numerator:
	Net loss	$	(74,692	)		$	(50,199	)	$	(29,295	)	$	(16,772	)
	Denominator:
	Weighted-average number of shares of common stock outstanding used in computing basic and diluted net loss per share of common stock	75,947				73,827			76,477			74,379
	Net loss per share of common stock, basic and diluted	$	(0.98	)		$	(0.68	)	$	(0.38	)	$	(0.23	)
	The Company’s unvested RSUs, PSUs and PS do not contain non-forfeitable rights to dividends and dividend equivalents. As such, unvested RSUs, PSUs and PS are not participating securities and the Company is not required to use the two-class method to calculate diluted earnings per share in periods when the Company has net income.
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share [Table Text Block]	'
	The following table presents the weighted average potential shares that are excluded from the computation of diluted net loss per common share for the periods presented because including them would have had an anti‑dilutive effect:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014			2013			2014		2013
		(Shares in thousands)
	Options to purchase shares of common stock	2,087			2,276			2,206		2,072
	Unvested RSUs, PSUs and PS awards	2,701			3,120			2,803		3,031
	Total	4,788			5,396			5,009		5,103
	The effect of the convertible Notes is reflected in diluted earnings per share by application of the treasury stock method as the Company intends to settle the principal amount of the Note in cash upon conversion. During the nine and three months ended September 30, 2014, the Company's weighted average common stock price was below the Notes conversion price for the periods during which the Notes were outstanding.

Related_Party_Transactions_Tab

Related Party Transactions (Tables)	9 Months Ended
	Sep. 30, 2014
Related Party Transaction [Line Items]	'
Schedule of Related Party Transactions [Table Text Block]	'
	Below is a summary of transactions between the Company and related parties other than Mr. Ellison:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014				2013		2014		2013
		(dollars in thousands)
	Revenue earned from related party	$	2,395			$	1,692	$	842	$	727
	Fees NetSuite paid for services	$	665			$	591	$	314	$	194
	The following table details schedule payments made to Oracle USA and Oracle Credit Corporation:
		Nine Months Ended September 30,						Three Months Ended September 30,
		2014				2013		2014		2013
		(dollars in thousands)
	License fee	$	2,379			$	1,987	$	667	$	621
	Support	3,225				1,787		1,075		593
	Interest	363				297		113		139
	Total paid	$	5,967			$	4,071	$	1,855	$	1,353
Schedule of Debt [Table Text Block]	'
	The Notes consisted of the following as of September 30, 2014:
			(in thousands)
	Equity component (1)		$	60,931
	Liability component:
	Principal		$	310,000
	Less: debt discount, net		(47,266		)
	Net carrying amount		$	262,734
	Fair value - level 2		$	322,710
	Future debt payments under notes payable as of September 30, 2014 are as follows:
			(dollars in thousands)
	Years ending:
	Remainder of 2014		$	779
	2015		3,119
	2016		3,119
	2017		3,119
	Future debt payments		10,136
	Amount representing interest		760
	Present value of future debt payments		$	9,376

Basis_of_Presentation_Revenue_

Basis of Presentation Revenue by Region (Details) (USD $)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Revenue by Region [Line Items]	'	'	'	'
Revenues	$143,660	$106,875	$398,415	$299,500
International Revenue as a Percentage of Total Revenue	26.00%	26.00%	25.00%	25.00%
United States	'	'	'	'
Revenue by Region [Line Items]	'	'	'	'
Revenues	107,007	79,544	299,071	223,246
International	'	'	'	'
Revenue by Region [Line Items]	'	'	'	'
Revenues	$36,653	$27,331	$99,344	$76,254

Basis_of_Presentation_Qualifie

Basis of Presentation Qualified Operating Expense Reimbursements (Details) (USD $)	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Basis of Presentation [Abstract]	'	'	'	'
Government subsidy - expense reimbursement	$355,000	$659,000	$1,200,000	$1,900,000
Czech Republic ICT program receivable	580,000	'	580,000	'
Payments received from Czech Republic government	$589,000	'	$1,900,000	'

Basis_of_Presentation_Business

Basis of Presentation Business Combination (Details) (USD $)

9 Months Ended

1 Months Ended

3 Months Ended

1 Months Ended

3 Months Ended

9 Months Ended

3 Months Ended

9 Months Ended

Sep. 30, 2014

Dec. 31, 2013

Jul. 31, 2014

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Jun. 30, 2013

3-May-13

Sep. 30, 2014

Jun. 30, 2014

Mar. 31, 2013

Sep. 30, 2014

Dec. 31, 2012

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Sep. 30, 2014

Venda Business Combination [Member]

Venda Business Combination [Member]

Venda & WMS Business Combination [Member]

OM Business Combination [Member]

OM Business Combination [Member]

OM Business Combination [Member]

WMS Business Combination [Member]

WH Business Combination [Member]

WH Business Combination [Member]

WH Business Combination [Member]

RA Business Combination [Member]

RA Business Combination [Member]

Developed Technology Rights [Member]

Developed Technology Rights [Member]

Customer Relationships [Member]

Customer Relationships [Member]

Trademarks [Member]

Trademarks [Member]

Venda Business Combination [Member]

WMS Business Combination [Member]

Venda Business Combination [Member]

WMS Business Combination [Member]

Venda Business Combination [Member]

WMS Business Combination [Member]

Business Acquisition, Contingent Consideration [Line Items]

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Cash payment to former owners

'

'

$25,700,000

'

'

'

$23,500,000

'

$15,600,000

$1,000,000

$10,200,000

'

$5,000,000

$1,100,000

'

'

'

'

'

'

Unregistered company shares issued as consideration

'

'

304,364

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Unregistered Company shares issued as consideration fair value

'

'

22,800,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Consideration held in escrow

'

'

10,100,000

'

'

3,300,000

3,500,000

'

2,400,000

'

1,800,000

600,000

1,300,000

'

'

'

'

'

'

'

Business combination consideration withheld for tax matters

'

'

'

'

'

689,000

'

1,100,000

350,000

'

'

'

'

'

'

'

'

'

'

'

Accounts Receivable

'

'

'

3,763,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Intangible assets

'

'

'

'

'

'

'

'

'

'

'

'

'

'

7,700,000

2,339,000

12,300,000

1,559,000

2,700,000

312,000

Goodwill

120,607,000

84,478,000

'

26,875,000

'

'

'

'

11,382,000

'

'

'

'

'

'

'

'

'

'

'

Accounts payable

'

'

'

-2,064,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred tax liabilities, net

'

'

'

-2,018,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Tax related liabilities

'

'

'

-2,731,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Other assets / liabilities

'

'

'

1,913,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Total purchase price

'

'

'

48,438,000

'

'

'

'

15,592,000

'

'

'

'

'

'

'

'

'

'

'

Business transaction costs

'

'

'

'

4,600,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Business combination adjustments

($163,000)

'

'

'

'

'

'

'

'

$200,000

'

'

'

'

'

'

'

'

'

'

Basis_of_Presentation_Intangib

Basis of Presentation Intangible Assets with Definitive Lives (Details) (USD $)	Sep. 30, 2014	Dec. 31, 2013
Acquired Finite-Lived Intangible Assets [Line Items]	'	'
Developed technology	$70,589,000	$44,932,000
Accumulated amortization	-31,244,000	-24,472,000
Net carrying amount	39,345,000	20,460,000
Remainder 2014 future amortization of intangible asset expense	3,253,000	'
2015 future amortization of intangible assets	11,678,000	'
2016 future amortization of intangible assets	9,174,000	'
2017 future amortization of intangible assets	5,737,000	'
2018 future amortization of intangible assets	4,105,000	'
Thereafter	5,398,000	'
Developed Technology Rights [Member]	'	'
Acquired Finite-Lived Intangible Assets [Line Items]	'	'
Developed technology	29,348,000	19,721,000
Accumulated amortization	-13,929,000	-11,324,000
Net carrying amount	15,419,000	8,397,000
Trade Names [Member]	'	'
Acquired Finite-Lived Intangible Assets [Line Items]	'	'
Trade name intangible assets	5,694,000	2,827,000
Accumulated amortization	-2,308,000	-1,621,000
Net carrying amount	3,386,000	1,206,000
Customer Relationships [Member]	'	'
Acquired Finite-Lived Intangible Assets [Line Items]	'	'
Customer relationship intangible assets	34,600,000	21,308,000
Accumulated amortization	-14,233,000	-10,946,000
Net carrying amount	20,367,000	10,362,000
Noncompete Agreements [Member]	'	'
Acquired Finite-Lived Intangible Assets [Line Items]	'	'
Non-competition agreements	947,000	1,076,000
Accumulated amortization	-774,000	-581,000
Net carrying amount	$173,000	$495,000

Basis_of_Presentation_Goodwill1

Basis of Presentation Goodwill Rollforward (Details) (USD $)	6 Months Ended	9 Months Ended	1 Months Ended		1 Months Ended
In Thousands, unless otherwise specified	Jun. 30, 2014	Sep. 30, 2014	Jul. 31, 2014	Sep. 30, 2014	Sep. 30, 2014
			Venda Business Combination [Member]	Venda Business Combination [Member]	WMS Business Combination [Member]
Goodwill [Roll Forward]	'	'	'	'	'
Goodwill - January 1, 2014	$84,478	$84,478	'	$26,875	'
Business combination adjustments	'	-163	'	'	'
Business combination during the period	'	'	26,875	'	11,382
Goodwil foreign currency adjustment	-1,965	'	'	'	'
Goodwill - September 30, 2014	'	$120,607	'	$26,875	$11,382

Financial_Instruments_Marketab1

Financial Instruments Marketable Securities Available for Sale (Details) (USD $)	Sep. 30, 2014
In Thousands, unless otherwise specified
Schedule of Available-for-sale Securities [Line Items]	'
Due within one year	$47,554
Due within two years	15,189
Total	62,743
Commercial Paper - Marketable Securities	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	42,994
Unrealized gains	4
Unrealized losses	-1
Fair Value	42,997
Corporate notes and obligations	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	3,838
Unrealized gains	0
Unrealized losses	-4
Fair Value	3,834
U.S. agency bonds	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	3,001
Unrealized gains	0
Unrealized losses	-1
Fair Value	3,000
U.S. treasury securities	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	9,180
Unrealized gains	2
Unrealized losses	0
Fair Value	9,182
Major Types of Debt Securities [Domain]	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	62,743
Unrealized gains	6
Unrealized losses	-6
Fair Value	62,743
Commercial paper - cash equivalents	'
Schedule of Available-for-sale Securities [Line Items]	'
Amortized Cost	3,730
Unrealized gains	0
Unrealized losses	0
Fair Value	$3,730

Financial_Instruments_Fair_val

Financial Instruments Fair value measures (Details) (USD $)

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

In Thousands, unless otherwise specified

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Foreign Exchange Contract [Member]

Convertible Debt [Member]

Convertible Debt [Member]

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Commercial paper - cash equivalents

Money market funds

Money market funds

Money market funds

Money market funds

Money market funds

Money market funds

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Commercial Paper - Marketable Securities

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

Corporate notes and obligations

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. agency bonds

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

U.S. treasury securities

0.25% convertible senior notes

0.25% convertible senior notes

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 1 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 2 [Member]

Fair Value, Inputs, Level 3 [Member]

Fair Value, Inputs, Level 3 [Member]

Convertible Debt [Member]

Convertible Debt [Member]

Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Cash equivalents

$193,570

$122,527

'

'

'

'

'

'

'

'

'

$3,730

$0

$0

$3,730

$0

$0

$0

$193,570

$122,527

$0

$0

$0

$0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Marketable Securities

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

42,997

0

0

0

42,997

0

0

0

3,834

0

0

0

3,834

0

0

0

3,000

0

3,000

0

0

0

0

0

9,182

0

9,182

0

0

0

0

0

'

'

Foreign exchange contract, other current assets

1,114

375

0

0

1,114

375

0

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Assets, Fair Value Disclosure

257,427

122,902

205,752

122,527

51,675

375

0

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Long-term Debt, Fair Value

'

'

'

'

'

'

'

'

'

322,710

342,085

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

322,710

342,085

Foreign exchange contracts, other liabilities

0

0

0

0

0

0

0

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Liabilities, Fair Value Disclosure

322,710

342,085

0

0

322,710

342,085

0

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Notional amount of derivative activity

'

'

'

'

'

'

'

'

$41,408

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Financial_Instruments_Restrict

Financial Instruments Restricted Cash (Details) (USD $)	Sep. 30, 2014	Dec. 31, 2013
Restricted cash [Line Items]	'	'
Restricted cash current	$36,000	$38,000
Restricted cash long-term	167,000	715,000
Restricted Cash and Cash Equivalents	'	$753,000

Financial_Instruments_Details

Financial Instruments (Details) (USD $)

3 Months Ended

9 Months Ended

3 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

9 Months Ended

12 Months Ended

Sep. 30, 2014

Sep. 30, 2013

Sep. 30, 2014

Sep. 30, 2013

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Sep. 30, 2013

Sep. 30, 2014

Sep. 30, 2013

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Sep. 30, 2014

Dec. 31, 2013

Other current assets [Member]

Other current assets [Member]

Other current liabilities [Member]

Other current liabilities [Member]

Foreign Exchange Future [Member]

Foreign Exchange Future [Member]

Foreign Exchange Future [Member]

Foreign Exchange Future [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Sales [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Purchase [Member]

Total [Member]

Total [Member]

Total [Member]

Total [Member]

Total [Member]

Total [Member]

Total [Member]

Total [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Foreign Exchange Contract [Member]

Australian dollar

Australian dollar

British pound

British pound

Philippines, Pesos

Philippines, Pesos

Czech crown

Czech crown

Japan yen

Japan yen

Canada dollar

Canada dollar

Euro

Euro

New Zealand, Dollars

New Zealand, Dollars

Mexico pesos

Mexico pesos

Australian dollar

Australian dollar

British pound

British pound

Philippines, Pesos

Philippines, Pesos

Czech crown

Czech crown

Japan yen

Japan yen

Canada dollar

Canada dollar

Euro

Euro

New Zealand, Dollars

New Zealand, Dollars

Mexico pesos

Mexico pesos

Derivative [Line Items]

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Notional amount of derivative activity

$197,700,000

'

$197,700,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Notional amount of derivative activity

'

'

'

'

'

'

'

'

'

'

'

'

'

36,664,000

11,530,000

11,416,000

10,241,000

7,537,000

7,420,000

5,940,000

6,290,000

5,240,000

3,085,000

2,285,000

782,000

2,445,000

1,339,000

1,356,000

454,000

287,000

267,000

158,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Notional amount of derivative activity

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

28,479,000

19,141,000

7,067,000

4,979,000

7,504,000

4,799,000

7,420,000

3,940,000

4,590,000

3,490,000

0

0

948,000

1,817,000

534,000

0

301,000

0

115,000

116,000

Foreign exchange contract, other current assets

1,114,000

'

1,114,000

'

375,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Foreign exchange contracts, other liabilities

0

'

0

'

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Total foreign exchange contracts - other current assets

'

'

'

'

'

1,114,000

375,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Total foreign exchange contracts - other current liabilities

'

'

'

'

'

'

'

0

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Foreign exchange contracts - other income/(expense), net

$1,099,000

($353,000)

$446,000

$784,000

'

'

'

'

'

$1,099,000

($353,000)

$446,000

$784,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Commitments_and_Contingencies_1

Commitments and Contingencies (Details) (USD $)	9 Months Ended
	Sep. 30, 2014
Operating Leases, Future Minimum Payments Due, Fiscal Year Maturity [Abstract]	'
Lease obligations entered into during the nine months ended September 30, 2014	$16,500,000
Remainder of 2014	1,838,000
2015	14,088,000
2016	12,250,000
2017	10,788,000
2018	10,861,000
Thereafter	10,921,000
Future minimum lease payments	$60,746,000

Stockbased_Compensation_Detail

Stock-based Compensation (Details)	3 Months Ended
	Mar. 31, 2014	Sep. 30, 2014	Mar. 31, 2012
		2014 Performance Shares [Member]	2014 Performance Shares [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]	'	'	'
2014 performance shares	'	559,456	177,400
Weighted average expected term	'4 years 3 months 26 days	'	'

Debt_Details

Debt (Details) (USD $)	9 Months Ended	3 Months Ended			9 Months Ended
	Sep. 30, 2014	Sep. 30, 2014	Sep. 30, 2013	Jun. 30, 2013	Sep. 30, 2014	Sep. 30, 2013	Jun. 01, 2013	29-May-13	Sep. 30, 2014	Dec. 31, 2013	Sep. 30, 2014
		Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]	Fair Value, Inputs, Level 2 [Member]	Fair Value, Inputs, Level 2 [Member]	Additional Paid-in Capital [Member]
									Convertible Debt [Member]	Convertible Debt [Member]	Convertible Debt [Member]
Debt Instrument [Line Items]	'	'	'	'	'	'	'	'	'	'	'
Convertible .025% senior notes par value	'	$310,000,000	'	'	$310,000,000	'	'	'	'	'	'
Coupon interest rate	'	'	'	0.25%	'	'	'	'	'	'	'
Convertible shares per note	'	'	'	8.6133	'	'	'	'	'	'	'
Principal amount of convertible notes	'	'	'	1,000	'	'	'	'	'	'	'
Conversion price per share	'	'	'	$116.10	'	'	'	'	'	'	'
Debt Instrument, Convertible, Conversion Price	'	'	'	'	'	'	35.00%	'	'	'	'
Common stock price per share on May 29, 2013	'	'	'	'	'	'	'	$86	'	'	'
Debt Issuance Cost	'	5,000,000	'	8,400,000	'	'	'	'	'	'	'
Convertible notes equity component	'	60,931,000	'	'	60,931,000	'	'	'	'	'	1,700,000
Convertible debt issuance cost at note issuance date	'	'	'	'	'	'	6,700,000	'	'	'	'
Debt discount	'	-47,266,000	'	'	-47,266,000	'	'	'	'	'	'
Convertible debt	'	-262,734,000	'	'	-262,734,000	'	'	'	'	'	'
Fair value - level 2	'	'	'	'	'	'	'	'	322,710,000	342,085,000	'
Notes remaining useful life	'3 years 8 months	'	'	'	'	'	'	'	'	'	'
Contractual interest expense	'	194,000	194,000	'	581,000	258,000	'	'	'	'	'
Amortization of debt issuance costs	'	311,000	286,000	'	923,000	396,000	'	'	'	'	'
Amortization of debt discount	'	2,976,000	2,837,000	'	8,697,000	3,783,000	'	'	'	'	'
Interest Expense, Debt	'	$3,481,000	$3,317,000	'	$10,201,000	$4,437,000	'	'	'	'	'
Effective interest rate	'	5.40%	'	'	5.40%	'	'	'	'	'	'

Income_Taxes_Details

Income Taxes (Details) (USD $)	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Provision for / (benefit from) income taxes	($128,000)	$373,000	$1,361,000	$473,000
Deferred Tax Liabilities, Other	1,700,000	'	1,700,000	'
Foreign Country [Member]	'	'	'	'
Net deferred tax assets	$1,500,000	'	$1,500,000	'

Net_Loss_Per_Common_Share_Deta

Net Loss Per Common Share (Details) (USD $)	3 Months Ended		9 Months Ended
In Thousands, except Share data, unless otherwise specified	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013
Earnings per share, basic and diluted, [Line Items]	'	'	'	'
Net loss	($29,295)	($16,772)	($74,692)	($50,199)
Weighted average number of shares used in computing net loss per common share	76,477,000	74,379,000	75,947,000	73,827,000
Net loss per common share, basic and diluted	($0.38)	($0.23)	($0.98)	($0.68)
Antidilutive shares:[Abstract]	'	'	'	'
Antidilutive securities excluded from computation of loss per share	5,009,000	5,103,000	4,788,000	5,396,000
Stock Options [Member]	'	'	'	'
Antidilutive shares:[Abstract]	'	'	'	'
Antidilutive securities excluded from computation of loss per share	2,206,000	2,072,000	2,087,000	2,276,000
Restricted Stock [Member]	'	'	'	'
Antidilutive shares:[Abstract]	'	'	'	'
Antidilutive securities excluded from computation of loss per share	2,803,000	3,031,000	2,701,000	3,120,000

Related_Party_Transactions_Rel

Related Party Transactions Related Party Debt Table (Details) (Principal Owner [Member], USD $)	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013	Feb. 27, 2014	Mar. 31, 2014	Mar. 31, 2013	Mar. 01, 2013
Principal Owner [Member]	'	'	'	'	'	'	'	'
Debt Instrument [Line Items]	'	'	'	'	'	'	'	'
Oracle license fee due on amendment date	'	'	'	'	'	'	'	$13,100,000
Oracle support contract	'	'	'	'	2,400,000	'	'	'
Annual support contract cost	'	'	'	'	'	4,300,000	'	'
Oracle note annual interest rate	'	'	'	'	'	'	2.00%	'
Effective interest rate	'	'	'	'	'	'	4.50%	'
Oracle license asset addition to property and equipment	'	'	'	'	'	'	12,400,000	'
Remainder of 2014	779,000	'	779,000	'	'	'	'	'
2015	3,119,000	'	3,119,000	'	'	'	'	'
2016	3,119,000	'	3,119,000	'	'	'	'	'
2017	3,119,000	'	3,119,000	'	'	'	'	'
Future debt payments	10,136,000	'	10,136,000	'	'	'	'	'
Amount representing interest	760,000	'	760,000	'	'	'	'	'
Present value of future debt payments	9,376,000	'	9,376,000	'	'	'	'	'
License fee	667,000	621,000	2,379,000	1,987,000	'	'	'	'
Support sevices	1,075,000	593,000	3,225,000	1,787,000	'	'	'	'
Interest paid to Oracle	113,000	139,000	363,000	297,000	'	'	'	'
Total paid	$1,855,000	$1,353,000	$5,967,000	$4,071,000	'	'	'	'

Related_Party_Transactions_Det

Related Party Transactions (Details) (USD $)	3 Months Ended		9 Months Ended
	Sep. 30, 2014	Sep. 30, 2013	Sep. 30, 2014	Sep. 30, 2013	Mar. 01, 2013
Principal Owner [Member]	'	'	'	'	'
Related Party Transaction [Line Items]	'	'	'	'	'
Oracle license fee due on amendment date	'	'	'	'	$13,100,000
Interest paid to Oracle	113,000	139,000	363,000	297,000	'
Fees paid to suppliers	1,855,000	1,353,000	5,967,000	4,071,000	'
Related Party Company Other Than Oracle [Member]	'	'	'	'	'
Related Party Transaction [Line Items]	'	'	'	'	'
Accounts Receivable, Related Parties, Current	311,000	'	311,000	'	'
Revenue from Related Parties	842,000	727,000	2,395,000	1,692,000	'
Fees paid to suppliers	314,000	194,000	665,000	591,000	'
RightNow Technology (Oracle) [Member]	'	'	'	'	'
Related Party Transaction [Line Items]	'	'	'	'	'
Payments received from customers for services performed	'	'	$232,000	$123,000	'