Model N (MODN) 10-Q 9 Aug 17 2017 Q3 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	9 Months Ended
	Jun. 30, 2017	Jul. 28, 2017
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Jun. 30, 2017
Document Fiscal Year Focus	2,017
Document Fiscal Period Focus	Q3
Trading Symbol	MODN
Entity Registrant Name	MODEL N, INC.
Entity Central Index Key	1,118,417
Current Fiscal Year End Date	--09-30
Entity Filer Category	Accelerated Filer
Entity Common Stock, Shares Outstanding		29,093,002

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Current assets:
Cash and cash equivalents	$ 51,831	$ 66,149
Accounts receivable, net of allowance for doubtful accounts of $202 as of June 30, 2017 and $0 as of September 30, 2016	33,715	19,925
Deferred cost of implementation services, current portion	679	1,630
Prepaid expenses	3,223	4,845
Other current assets	534	283
Total current assets	89,982	92,832
Property and equipment, net	5,531	6,141
Goodwill	39,283	6,939
Intangible assets, net	41,573	5,684
Other assets	857	1,371
Total assets	177,226	112,967
Current liabilities:
Accounts payable	3,729	3,334
Accrued employee compensation	13,874	8,349
Accrued liabilities	3,890	3,707
Deferred revenue, current portion	51,966	28,854
Total current liabilities	73,459	44,244
Deferred revenue, net of current portion	550	1,924
Long term debt	57,025
Other long-term liabilities	1,025	597
Total liabilities	132,059	46,765
Commitments and contingencies
Stockholders' equity:
Common Stock, $0.00015 par value; 200,000 shares authorized; 29,093 and 27,891 shares issued and outstanding at June 30, 2017 and September 30, 2016, respectively	4	4
Preferred Stock, $0.00015 par value; 5,000 shares authorized; no shares issued and outstanding	0	0
Additional paid-in capital	211,899	202,506
Accumulated other comprehensive loss	(465)	(562)
Accumulated deficit	(166,271)	(135,746)
Total stockholders' equity	45,167	66,202
Total liabilities and stockholders' equity	$ 177,226	$ 112,967

Condensed Consolidated Balance3

Condensed Consolidated Balance Sheets (Unaudited) (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Statement Of Financial Position [Abstract]
Accounts receivable, allowance for doubtful accounts	$ 202	$ 0
Common Stock, par value	$ 0.00015	$ 0.00015
Common Stock, shares authorized	200,000,000	200,000,000
Common Stock, shares issued	29,093,000	27,891,000
Common Stock, shares outstanding	29,093,000	27,891,000
Preferred Stock, par value	$ 0.00015	$ 0.00015
Preferred Stock, shares authorized	5,000,000	5,000,000
Preferred Stock, shares issued	0	0
Preferred Stock, shares outstanding	0	0

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Revenues:
License and implementation	$ 5,714	$ 5,119	$ 17,137	$ 14,504
SaaS and maintenance	28,530	22,798	78,427	63,959
Total revenues	34,244	27,917	95,564	78,463
Cost of revenues:
License and implementation	3,333	3,521	11,106	10,539
SaaS and maintenance	12,439	10,330	34,527	29,580
Total cost of revenues	15,772	13,851	45,633	40,119
Gross profit	18,472	14,066	49,931	38,344
Operating expenses:
Research and development	8,393	6,190	23,302	17,649
Sales and marketing	10,739	7,982	31,081	23,996
General and administrative	8,096	8,409	26,949	21,773
Total operating expenses	27,228	22,581	81,332	63,418
Loss from operations	(8,756)	(8,515)	(31,401)	(25,074)
Interest (income) expense, net	1,442	(14)	2,789	(28)
Other (income) expenses, net	3	(22)	77	23
Loss before income taxes	(10,201)	(8,479)	(34,267)	(25,069)
Provision for (benefit from) income taxes	234	167	(3,742)	286
Net loss	$ (10,435)	$ (8,646)	$ (30,525)	$ (25,355)
Net loss per share attributable to common stockholders:
Basic and diluted	$ (0.36)	$ (0.31)	$ (1.07)	$ (0.93)
Weighted average number of shares used in computing net loss per share attributable to common stockholders:
Basic and diluted	28,936	27,573	28,464	27,211

Condensed Consolidated Stateme5

Condensed Consolidated Statements of Comprehensive Loss (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Statement Of Income And Comprehensive Income [Abstract]
Net loss	$ (10,435)	$ (8,646)	$ (30,525)	$ (25,355)
Other comprehensive (loss) income, net
Change in foreign currency translation adjustment	50	(96)	97	(121)
Total comprehensive loss	$ (10,385)	$ (8,742)	$ (30,428)	$ (25,476)

Condensed Consolidated Stateme6

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016
Cash flows from operating activities:
Net loss	$ (30,525)	$ (25,355)
Adjustments to reconcile net loss to net cash used in operating activities
Depreciation and amortization	5,866	4,402
Stock-based compensation	6,935	8,787
Amortization of debt discount and issuance cost	502
Deferred income taxes	(4,019)	65
Other non-cash charges	239
Changes in assets and liabilities, net of acquisition:
Accounts receivable	(7,561)	(2,587)
Prepaid expenses and other assets	2,592	(996)
Deferred cost of implementation services	1,289	(914)
Accounts payable	(854)	517
Accrued employee compensation	1,482	(638)
Other accrued and long-term liabilities	(1,085)	1,862
Deferred revenue	8,875	7,087
Net cash used in operating activities	(16,264)	(7,770)
Cash flows from investing activities:
Purchases of property and equipment	(290)	(1,629)
Acquisition of businesses, net of cash acquired	(47,773)	(12,615)
Capitalization of software development costs	(335)	(880)
Net cash used in investing activities	(48,398)	(15,124)
Cash flows from financing activities:
Proceeds from exercise of stock options and employee stock purchase plan	2,457	2,035
Proceeds from term loan	48,686
Debt issuance costs	(806)
Net cash provided by financing activities	50,337	2,035
Effect of exchange rate changes on cash and cash equivalents	7	(35)
Net decrease in cash and cash equivalents	(14,318)	(20,894)
Cash and cash equivalents
Beginning of period	66,149	91,019
End of period	51,831	$ 70,125
Non-cash investing and financing activities:
Promissory notes issued for acquisition	$ 8,643

The Company and Significant Acc

The Company and Significant Accounting Policies and Estimates	9 Months Ended
	Jun. 30, 2017
Organization Consolidation And Presentation Of Financial Statements [Abstract]
The Company and Significant Accounting Policies and Estimates	1. The Company and Significant Accounting Policies and Estimates Model N, Inc. (Company) was incorporated in Delaware on December 14, 1999. The Company is a provider of revenue management solutions for the life science and technology industries. The Company’s solutions enable its customers to maximize revenues and reduce revenue compliance risk by transforming their revenue life cycle from a series of tactical, disjointed operations into a strategic end-to-end process, which enables them to manage the strategy and execution of pricing, contracting, incentives and rebates. The Company’s corporate headquarters are located in Redwood City, California, with additional offices in the United States, India, the United Kingdom and Switzerland. Fiscal Year The Company’s fiscal year ends on September 30. References to fiscal year 2017, for example, refer to the fiscal year ending September 30, 2017. Basis for Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (U.S. GAAP) and applicable rules and regulations of the Securities and Exchange Commission (SEC) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with U.S. GAAP have been condensed or omitted pursuant to such rules and regulations. The unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes included in the Annual Report on Form 10-K for the fiscal year ended , 2016. Annual Report on Form 10-K In the opinion of management, the unaudited interim consolidated financial statements include all the normal recurring adjustments necessary to present fairly the condensed consolidated financial statements. The results of operations for the nine months ended June 30, 2017 were not necessarily indicative of the operating results for the full fiscal year 2017 or any future periods. The Company’s condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany transactions and balances have been eliminated upon consolidation. Use of Estimates The preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make certain estimates and assumptions that affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses during the reporting periods. Significant items subject to such estimates include revenue recognition, legal contingencies, income taxes, stock-based compensation, and valuation of goodwill and intangibles. These estimates and assumptions are based on management’s best estimates and judgment. Management regularly evaluates its estimates and assumptions using historical experience and other factors. However, actual results could differ significantly from these estimates. New Accounting Pronouncements In May 2014, the Financial Accounting Standards Board (FASB) issued a new standard, Accounting Standards Update (ASU) 2014-09, Revenue from Contracts with Customers, as amended, which will supersede nearly all existing revenue recognition guidance. Under ASU 2014-09, an entity is required to recognize revenue upon transfer of promised goods or services to customers in an amount that reflects the expected consideration received in exchange for those goods or services. ASU 2014-09 defines a five-step process in order to achieve this core principle, which may require the use of judgment and estimates, and also requires expanded qualitative and quantitative disclosures relating to the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers, including significant judgments and estimates used. The FASB has issued several amendments to the new standard, including clarification on accounting for licenses of intellectual property and identifying performance obligations. The amendments include ASU 2016-08, Revenue from Contracts with Customers (Topic 606)—Principal versus Agent Considerations, which was issued in March 2016, and clarifies the implementation guidance for principal versus agent considerations in ASU 2014-09, and ASU 2016-10, Revenue from Contracts with Customers (Topic 606)—Identifying Performance Obligations and Licensing, which was issued in April 2016, and amends the guidance in ASU 2014-09 related to identifying performance obligations and accounting for licenses of intellectual property. The new standard permits adoption either by using (i) a full retrospective approach for all periods presented in the period of adoption or (ii) a modified retrospective approach with the cumulative effect of initially applying the new standard recognized at the date of initial application and providing certain additional disclosures. The new standard is effective for annual reporting periods beginning after December 15, 2017, with early adoption permitted for annual reporting periods beginning after December 15, 2016. The Company does not plan to early adopt, and accordingly, the Company will adopt the new standard effective October 1, 2018. The Company is currently evaluating the adoption approach. The Company’s final determination will depend on a number of factors, such as the significance of the impact of the new standard on our financial results, system readiness, and our ability to accumulate and analyze the information necessary to assess the impact on prior period financial statements and our ability to maintain two sets of financials under current and new standards if we were to adopt the full retrospective approach. The Company is in the initial stages of our evaluation of the impact of the new standard on our accounting policies, processes, and system requirements. The Company has assigned internal resources in addition to the engagement of third party service providers to assist in the evaluation. Furthermore, The Company has made and will continue to make investments in systems to enable timely and accurate reporting under the new standard. While the Company continues to assess all potential impacts under the new standard, there is the potential for significant impacts to the timing of recognition of subscription revenue and professional services revenue. For certain SaaS arrangements prior to fiscal year 2016, the Company has historically concluded that we did not have standalone value to the customer without the implementation services. The entire arrangement consideration, including subscription fees and related implementation services fees, were accounted for as a single unit of accounting and recognized ratably beginning the day the customer was provided access to the subscription service through the end of the contractual period. During fiscal year 2016, the Company concluded that the SaaS deliverable has standalone value to the customer without the implementation services, primarily due to the number of third-party consulting companies that have the know-how to be able to independently perform the implementation services. Under the new standard, subscription service and professional services, are distinct performance obligations and, therefore, should be separately recognized over time. The Company estimates the potential impact would be an acceleration of revenue in general. However, the Company is still in the early stages of the assessment. As part of our preliminary evaluation, the Company has also considered the impact of the guidance in ASC 340-40, Other Assets and Deferred Costs; Contracts with Customers, and the interpretations of the FASB Transition Resource Group for Revenue Recognition (TRG) from their November 7, 2016 meeting with respect to capitalization and amortization of incremental costs of obtaining a contract. While the Company continues to assess the potential impacts of the new standard, including the areas described above, and anticipates this standard could have a material impact on our consolidated financial statements, the Company does not know or cannot reasonably estimate quantitative information related to the impact of the new standard on our financial statements at this time. In August 2014, the FASB issued ASU 2014-15, Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern that requires management to evaluate whether there are conditions and events that raise substantial doubt about the Company’s ability to continue as a going concern within one year after the financial statements are issued on both an interim and annual basis. Management is required to provide certain footnote disclosures if it concludes that substantial doubt exists or when its plans to alleviate substantial doubt about the Company’s ability to continue as a going concern. The guidance becomes effective for annual periods ending after December 15, 2016, and for annual periods and interim periods thereafter. The Company does not expect the adoption of this ASU to have a material impact on the Company’s disclosures in the footnotes to its consolidated financial statements. In February 2016, the FASB issued ASU 2016-02, Lease (Topic 842), guidance on the recognition and measurement of leases. Under the new guidance, lessees are required to recognize a lease liability, which represents the discounted obligation to make future minimum lease payments, and a corresponding right-of-use asset on the balance sheet for most leases. The guidance retains the current accounting for lessors and does not make significant changes to the recognition, measurement, and presentation of expenses and cash flows by a lessee. Enhanced disclosures will also be required to give financial statement users the ability to assess the amount, timing and uncertainty of cash flows arising from leases. The guidance will require modified retrospective application at the beginning of the Company’s Company is In March 2016, FASB issued ASU 2016-9, Compensation – Stock Compensation (Topic 718), which includes the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flow the Company Company is In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flow (Topic 230), amended the existing accounting standards for the statement of cash flows. The amendments provide guidance on how companies present and classify certain cash receipts and cash payments in the statement of cash flows. The guidance becomes effective for the Company at the beginning of its first quarter of fiscal 2019. Early adoption is permitted, including adoption in an interim period. The Company is currently evaluating the impact this standard will have on its consolidated financial statements, but does not believe this will have material impact on its consolidated financial statements In November 2016, the FASB issued ASU 2016-18, Restricted Cash (Topic 230), clarifying the classification and presentation of restricted cash in the statement of cash flows. The standard requires that restricted cash and restricted cash equivalents are included in the cash and cash equivalent balance in the statement of cash flows. Further, reconciliation between the balance sheet and statement of cash flows is required when the balance sheet includes more than one line item for cash, cash equivalents, restricted cash, and restricted cash equivalents. Therefore, transfers between these balances should no longer be presented as a cash flow activity. The guidance becomes effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In January 2017, the FASB issued ASU 2017-01, Business Combination (Topic 805): clarifying the definition of a business. The amendments in this guidance change the definition of a business to assist with evaluating when a set of transferred assets and activities is a business. The guidance becomes effective for the Company at the beginning of its first quarter of fiscal 2019. Early adoption is permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. This new accounting standard update simplifies the measurement of goodwill by eliminating the Step two impairment test. Step two measures a goodwill impairment loss by comparing the implied fair value of goodwill with the carrying amount of that goodwill. The new guidance requires a comparison of the Company’s fair value of with carrying amount and the Company is required to recognize an impairment charge for the amount by which the carrying amount exceeds the fair value. Additionally, we should consider income tax effects from any tax deductible goodwill on the carrying amount when measuring the goodwill impairment loss, if applicable. The new guidance becomes effective for goodwill impairment tests in fiscal years beginning after December 15, 2019, though early adoption is permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In May 2017, the FASB issued ASU 2017-09, Compensation-Stock Compensation (Topic 718): providing clarification on when modification accounting should be used for changes to the terms or conditions of a share-based payment award. This ASU does not change the accounting for modifications but clarifies that modification accounting guidance should only be applied if there is a change to the value, vesting conditions or award classification and would not be required if the changes are considered non-substantive. The amendments of this ASU are effective for reporting periods beginning after December 15, 2017, with early adoption permitted. The Company is currently evaluating the impact of this standard, but does not believe this will have material impact on its consolidated financial statements.

Business Combinations

Business Combinations	9 Months Ended
	Jun. 30, 2017
Business Combinations [Abstract]
Business Combinations	2. Business Combination Revitas Acquisition On January 5, 2017, the Company completed the acquisition of 100% of the equity interests of Sapphire Stripe Holdings, Inc., the parent company of Revitas, Inc. (“Revitas”). Pursuant to the Agreement and Plan of Merger (“Merger Agreement”), the Company paid approximately $52.8 million in cash and issued to the sellers two $5.0 million promissory notes, one which will mature 18 months after the closing and the other which will mature 36 months after the closing. The Company acquired Revitas to, among other things, expand the Company’s revenue management solutions for customers. In connection with Revitas acquisition, the Company funded, in part, the cash portion of the purchase price with a five year term loan in the aggregate amount of $50.0 million. See Note 5, “Debt”, for additional information. The Company included Revitas’ results of operations from the date of acquisition and the estimated fair value of assets and liabilities in its consolidated balance sheets. The Company incurred acquisition and transaction costs associated with the acquisition of Revitas of approximately $2.0 million for the nine months ended June 30, 2017, which were recorded as general and administrative expenses. Purchase Price Allocation The total preliminary purchase price for Revitas was approximately $61.5 million, which was comprised of $52.8 million in cash and the preliminary fair value of the promissory note of $8.6 million, see Note 5, “Debt”, for additional details. The preliminary allocation of the purchase price is based on valuations derived from estimated fair value assessments and assumptions used by the Company. While the Company believes that its estimates and assumptions underlying the valuations are reasonable, different estimates and assumptions could result in different valuations assigned to the individual assets acquired and liabilities assumed, and the resulting amount of goodwill. The fair value of the assets acquired and liabilities assumed is subject to change within the measurement period (up to one year from the acquisition date). As of the acquisition date, the preliminary allocation of the purchase price is as follows: Estimated Fair Value (in thousands) Cash and cash equivalents $ 5,067 Accounts receivable 6,184 Prepaid expenses 1,067 Other current assets 47 Property, plant and equipment 1,506 Intangible assets 39,100 Goodwill 32,344 Other assets 25 Total assets acquired 85,340 Accounts payable (1,352 ) Accrued employee compensation (3,983 ) Accrued liabilities (1,410 ) Deferred revenue liability (12,856 ) Other liabilities (4,256 ) Total liabilities assumed (23,857 ) Net acquired assets $ 61,483 The following table presents certain information on the acquired identifiable assets: Intangible assets Fair value (in thousands) Estimated useful lives (years) Weighted-average estimated useful lives (years) Developed technology $ 6,770 6 6 Customer relationship 32,180 10 10 Trade name $ 150 1 1 The purchase accounting allocation resulted in an ascribed value to the acquired intangible assets of $39.1 million and goodwill of $32.3 million. The key factors attributable to the creation of goodwill by the transaction are synergies in skill-sets, return on future technology and customer development. We do not expect the goodwill recognized as a part of the acquisition to be deductible for income tax purposes. See Note 4, “Goodwill” for additional information. Unaudited Pro Forma Combined Consolidated Financial Information The results of operations for Revitas and the estimated fair values of the assets acquired and liabilities assumed have been included in the Company’s consolidated financial statements since the respective dates of acquisition. Since the close of the acquisition, Revitas contributed approximately $15.5 million to the Company’s revenue and increased net losses by $3.9 million. The unaudited pro forma combined consolidated financial information is presented for illustrative purpose only and is not necessarily indicative of the result of operations that would have actually been reported had the acquisitions occurred on the above dates, nor is it necessarily indicative of the future results of operations of the combined company. The unaudited pro forma combined consolidated financial information reflects certain adjustments, such as amortization, interest expense, deferred tax valuation allowance, transaction related cost. The following unaudited pro forma combined consolidated financial information has been prepared by the Company using the acquisition method of accounting to give effect to the Revitas acquisition as if it had occurred on October 1, 2015. Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands, except per share data) (in thousands, except per share data) Revenue $ 34,244 $ 37,468 $ 104,622 $ 110,332 Net loss (10,343 ) (10,158 ) (36,527 ) (29,477 ) Net loss per shares-basic and diluted $ (0.36 ) $ (0.37 ) $ (1.28 ) $ (1.08 )

Consolidated Balance Sheet Comp

Consolidated Balance Sheet Components	9 Months Ended
	Jun. 30, 2017
Balance Sheet Related Disclosures [Abstract]
Consolidated Balance Sheet Components	3. Consolidated Balance Sheet Components Components of property and equipment, and intangible assets consisted of the following: Property and Equipment As of As of June 30, September 30, 2017 2016 (in thousands) Computer software and equipment $ 10,481 $ 9,319 Furniture and fixtures 1,294 1,117 Leasehold improvements 1,461 1,240 Software development costs 8,706 8,254 Total property and equipment 21,942 19,930 Less: Accumulated depreciation and amortization (17,087 ) (14,582 ) Property and equipment, net 4,855 5,348 Add: Capital projects in progress 676 793 Total property and equipment, net $ 5,531 $ 6,141 Depreciation expense totaled $1.0 million and $1.2 million for the three months ended June 30, 2017 and 2016, respectively, and $2.7 million and $3.4 million for the nine months ended June 30, 2017 and 2016, respectively. Intangible Assets Estimated As of June 30, 2017 Useful Life Gross Carrying Accumulated Net Carrying (in Years) Amount Amortization Amount (in thousands) Intangible Assets: Developed technology 5-6 $ 12,083 $ (4,069 ) $ 8,014 Backlog 5 280 (200 ) 80 Customer relationships 3-10 36,599 (3,195 ) 33,404 Trade name 1 260 (185 ) 75 Total $ 49,222 $ (7,649 ) $ 41,573 Estimated As of September 30, 2016 Useful Life Gross Carrying Accumulated Net Carrying (in Years) Amount Amortization Amount (in thousands) Intangible Assets: Developed technology 5 $ 5,313 $ (2,857 ) $ 2,456 Backlog 5 280 (149 ) 131 Non-competition agreement 3 100 (100 ) — Customer relationships 3-10 4,419 (1,331 ) 3,088 Trade name 1 110 (101 ) 9 Total $ 10,222 $ (4,538 ) $ 5,684 The Company recorded amortization expense related to the acquired intangible assets of $1.4 million and $0.4 million for the three months ended June 30, 2017 and 2016, respectively, and $3.2 million and $1.0 million for the nine month ended June 30, 2017 and 2016, respectively. Estimated future amortization expense for the intangible assets as of June 30, 2017 is as follows (in thousands): 2017 (remaining 3 months) $ 1,418 2018 5,559 2019 5,466 2020 4,751 2021 and thereafter 24,379 Total future amortization $ 41,573

Goodwill

Goodwill	9 Months Ended
	Jun. 30, 2017
Goodwill And Intangible Assets Disclosure [Abstract]
Goodwill	4. Goodwill The changes in the carrying amount of goodwill for the nine months ended June 30, 2017 consisted of the following (in thousands): Balance as at September 30, 2016 $ 6,939 Add: Goodwill from acquisition of business 32,344 Balance as at June 30, 2017 $ 39,283 As a result of the acquisition of Revitas in the second quarter of fiscal 2017, the Company recognized preliminary goodwill of $32.3 million. See Note 2, “Business Combination”, for additional details.

Debt

Debt	9 Months Ended
	Jun. 30, 2017
Debt Disclosure [Abstract]
Debt	5 . Debt Term Loan In connection with the Revitas acquisition, on January 5, 2017, the Company entered into a Financing Agreement (“Financing Agreement)” by and among the Company, the Subsidiaries, as guarantors, Crystal Financial SPV, LLC and certain other lenders from time to time party thereto (collectively, the “Lenders”), and TC Lending, LLC, as administrative agent for the lenders, sole lead arranger, and collateral agent for the Lenders, pursuant to which the Lenders have extended term loan to the Company in an aggregate principle amount of $50.0 million. The term loan made pursuant to the Financing Agreement will bear interest at a rate of either (i) the Base Rate (as defined in the Financing Agreement) plus 9.25% or (ii) the LIBOR Rate (as defined in the Financing Agreement) plus 8.25%, as selected by the Company. The term loans mature on January 5, 2022. For the quarter ending June 30, 2017, the Company selected LIBOR Rate plus 8.25%. The Company must repay 0.625% of the aggregate principal amount of the term loans on the last business day of each fiscal quarter, beginning with the fiscal quarter ending March 31, 2019. The Company may voluntarily prepay the terms loans, subject to a 3% premium during the first 24 months and 1% premium after 24 months and prior to 36 months. Certain mandatory prepayments are required upon the sale of certain assets, the receipt of certain insurance or condemnation proceeds or extraordinary receipts, the issuance of certain securities or debt, the occurrence of excess cash flows and the occurrence of certain restrictions on the business of the combined company or certain divestitures. The Financing Agreement requires the Company and the subsidiaries to maintain certain financial covenants, including achieving certain levels of revenue from specified sources, as outlined in the agreement, and maintaining cash and cash-equivalents of $20.0 million net of accounts payable in excess of $0.5 million 90 days overdue. The Financing Agreement also requires the Company and guarantors to maintain certain non-financial covenants, including those that restrict their ability to dispose of their assets, dispose of interests in their subsidiaries, change their organizational documents, amended material investments and engage in transactions with their affiliates. The Company was in compliance with all of the covenants described in the Financing Agreements as of June 30, 2017. The subsidiary guarantors have jointly and severally guaranteed the payment in full of all obligations under the Financing Agreement. The Company and the subsidiary guarantors’ obligations under the Financing Agreement are secured by substantially all of their assets and a pledge of certain of the Company and the subsidiaries’ stock. Promissory Notes Also, in connection with the Revitas acquisition, the Company incurred $10.0 million in debt in the form of two promissory notes with the sellers, one which will mature on July 5, 2018 and the other which will mature on January 5, 2020. These promissory notes bear interest at the rate of 3% per annum, and are subject to a right of set-off as partial security for the indemnification obligations of target’s stockholders under the Merger Agreement. These promissory notes are subordinate to the term loan. The preliminary fair value of the promissory notes of $8.6 million was determined based on a discounted future cash flow at 9.96% interest rate, which represents an arm’s length interest rate. As of June 30, 2017, the term loan and promissory notes consisted of the following: Amount (in thousands) Principal $ 60,000 Unamortized debt discount and issuance costs (2,975 ) Net carrying amount $ 57,025 The Company incurred approximately $0.8 million in transaction costs in connection with the term loan. These costs are included as part of the Company’s debt. The effective interest rate for the term loan is 10.2%, the 18 month promissory note is 9.24% and the 36 month promissory note is 8.94%. The Future scheduled principal payments for the term loan and promissory notes as of June 30, 2017 were as follows (in thousands): Fiscal Year 2017 (remaining 3 months) — 2018 5,000 2019 929 2020 6,213 2021 1,183 thereafter 46,675 Total $ 60,000

Fair Value of Financial Instrum

Fair Value of Financial Instruments	9 Months Ended
	Jun. 30, 2017
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	6. Fair Value of Financial Instruments The financial instruments of the Company consist primarily of cash and cash equivalents, accounts receivable, accounts payable and certain accrued liabilities Fair value is defined as the exchange price that Level 1— Unadjusted in active markets for identical assets or liabilities; Level 2—Input other than quoted prices included in Level 1 that are observable, unadjusted quoted prices in markets that are not active, or other inputs for similar assets and liabilities that are observable or can be corroborated by observable market data; and Level 3—Unobservable inputs that are supported by little or no market activity, which requires the Company to develop its own models and involves some level of management estimation and judgment. The Company’s Level 1 assets consist of money market funds. These instruments are classified within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets. The table below sets forth , 2017 Level 1 Level 2 Level 3 Total (in thousands) As of June 30, 2017: Assets: Cash equivalents: Money market fund deposits $ 10 $ — $ — $ 10 Total $ 10 $ — $ — $ 10 As of September 30, 2016: Assets: Cash equivalents: Money market fund deposits $ 45,550 $ — $ — $ 45,550 Total $ 45,550 $ — $ — $ 45,550 The Company’s cash equivalents as of June 30 and September 30, 2016 consisted of a money market funds with original maturity dates of less than three months from the date of their respective purchase. Cash equivalents are classified as Level 1. The fair value of the Company’s money market funds approximated amortized cost and, as such, there were no unrealized gains or losses on money market funds as of June 30 and September 30, 2016. The Company’s financial instruments not measured at fair value on a recurring basis include cash, accounts receivable, accounts payable and accrued liabilities, and are reflected in the financial statements at cost and approximates their fair value due to their short-term nature. The term loan carrying value is approximately fair value since the term loan bears interest at rates that fluctuate with the changes in the Base Rate or the Libor Rate as selected by the Company. The promissory notes carrying values approximate their fair value as of June 30, 2017.

Stock-Based Compensation

Stock-Based Compensation	9 Months Ended
	Jun. 30, 2017
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Stock-Based Compensation	7. Stock-based Compensation As of June 30, 2017, 4.6 million shares were available for future stock awards under the Company’s equity plans. There were no stock options granted during three months and nine months ended June 30, 2017 and 2016, respectively. The following table summarizes the stock option activity and related information under all equity plans: Weighted Weighted Average Number of Average Remaining Aggregate Shares Exercised Contract Intrinsic (thousands) Price Term (in Years) Value Balance at September 30, 2016 806 $ 6.31 3.56 $ 4,103 Granted — — — Exercised (310 ) 3.77 — Forfeited — — — Expired (20 ) 11.41 — Balance at June 30, 2017 476 $ 7.79 3.78 $ 2,635 Options exercisable as of June 30, 2017 476 $ 7.79 3.78 $ 2,635 Options vested and expected to vest as of June 30, 2017 476 $ 7.79 3.78 $ 2,635 The following table summarizes the Company’s restricted stock units activity under all equity award plans: Weighted Average Restricted Grant Date Units Fair Value (in thousands) Balance at September 30, 2016 3,117 $ 11.81 Granted 1,534 11.45 Released (750 ) 10.35 Forfeited (1,105 ) 10.59 Balance at June 30, 2017 2,796 $ 12.44 Stock-based Compensation Stock-based compensation recorded in the statements of operations is as follows: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands) (in thousands) Cost of revenues: License and implementation $ 296 $ 239 $ 740 $ 659 SaaS and maintenance 290 261 742 745 Total stock-based compensation in cost of revenue 586 500 1,482 1,404 Operating expenses: Research and development 512 401 1,273 963 Sales and marketing 835 881 1,744 2,124 General and administrative 554 1,847 2,436 4,296 Total stock-based compensation in operating expense 1,901 3,129 5,453 7,383 Stock-based compensation in operating loss 2,487 3,629 6,935 8,787 Total stock-based compensation $ 2,487 $ 3,629 $ 6,935 $ 8,787

Income Taxes

Income Taxes	9 Months Ended
	Jun. 30, 2017
Income Tax Disclosure [Abstract]
Income Taxes	8. Income Taxes The Company recorded an income tax (benefit) expense of $234,000 and $167,000, representing effective income tax rates of 2.3% and 2.0%, for the three months ended June 30, 2017 and 2016, respectively; and ($3.7) million and $286,000, representing effective income rates of (10.9)% and 1.1%, for the nine months ended June 30, 2017 and 2016, respectively. The increase in income tax benefit is due primarily to a discrete tax benefit recorded as a result of a partial release of valuation allowance resulting from the acquisition of Revitas. The Company’s effective income-tax rates during these periods differ from the Company’s federal statutory rate of 34% primarily due to permanent differences for stock-based compensation and the impact of state income taxes and foreign tax rate differences. The Company realized no benefit for current period losses due to maintaining a full valuation allowance against the U.S. and foreign net deferred tax assets.

Net Loss Per Share

Net Loss Per Share	9 Months Ended
	Jun. 30, 2017
Earnings Per Share [Abstract]
Net Loss Per Share	9. Net Loss per Share The following table sets forth the computation of the Company’s basic and diluted net loss per share attributable to common stockholders during the periods presented: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands, except per share data) (in thousands, except per share data) Numerator: Basic and diluted: Net loss attributable to common stockholders $ (10,435 ) $ (8,646 ) $ (30,525 ) $ (25,355 ) Denominator: Basic and diluted: Weighted Average Shares Used in Computing Net Loss per Share Attributable to Common Stockholders 28,936 27,573 28,464 27,211 Net Loss per Share Attributable to Common Stockholders: Basic and diluted $ (0.36 ) $ (0.31 ) $ (1.07 ) $ (0.93 ) The following shares of common stock equivalents were excluded from the computation of diluted net loss per share attributable to common stockholders as the effect would have been anti-dilutive: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands) (in thousands) Stock options 380 609 496 757 Performance-based restricted stock units and restricted stock units 747 778 801 627

Litigation and Contingencies

Litigation and Contingencies	9 Months Ended
	Jun. 30, 2017
Commitments And Contingencies Disclosure [Abstract]
Litigation and Contingencies	10 . Litigation and Contingencies Legal Proceedings We are not currently a party to any pending material legal proceedings. From time to time, we may become involved in legal proceedings arising in the ordinary course of our business. Regardless of outcome, litigation can have an adverse impact on us due to defense and settlement costs, diversion of management resources, negative publicity and reputational harm and other factors.

Geographic Information

Geographic Information	9 Months Ended
	Jun. 30, 2017
Segment Reporting [Abstract]
Geographic Information	11. Geographic Information The Company has Revenues from External Customers Revenues from customers outside of the United States were 10% and 12% of total revenues for the three months ended June 30, 2017 and 2016, respectively, and 10% and 9% of total revenues for the nine months ended June 30, 2017 and 2016, respectively. However, no single jurisdiction outside of the United States represented more than 10% of total revenues. Long-Lived Assets The following table sets forth the Company’s property and equipment, net by geographic region: As of As of June 30, September 30, 2017 2016 (in thousands) United States $ 4,600 $ 4,817 India 931 1,324 Total property and equipment, net $ 5,531 $ 6,141

The Company and Significant A18

The Company and Significant Accounting Policies and Estimates (Policies)	9 Months Ended
	Jun. 30, 2017
Accounting Policies [Abstract]
Basis for Presentation	Basis for Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (U.S. GAAP) and applicable rules and regulations of the Securities and Exchange Commission (SEC) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with U.S. GAAP have been condensed or omitted pursuant to such rules and regulations. The unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes included in the Annual Report on Form 10-K for the fiscal year ended , 2016. Annual Report on Form 10-K In the opinion of management, the unaudited interim consolidated financial statements include all the normal recurring adjustments necessary to present fairly the condensed consolidated financial statements. The results of operations for the nine months ended June 30, 2017 were not necessarily indicative of the operating results for the full fiscal year 2017 or any future periods. The Company’s condensed consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All significant intercompany transactions and balances have been eliminated upon consolidation.
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make certain estimates and assumptions that affect the amounts of assets and liabilities reported, disclosures about contingent assets and liabilities, and reported amounts of revenues and expenses during the reporting periods. Significant items subject to such estimates include revenue recognition, legal contingencies, income taxes, stock-based compensation, and valuation of goodwill and intangibles. These estimates and assumptions are based on management’s best estimates and judgment. Management regularly evaluates its estimates and assumptions using historical experience and other factors. However, actual results could differ significantly from these estimates.
New Accounting Pronouncements	New Accounting Pronouncements In May 2014, the Financial Accounting Standards Board (FASB) issued a new standard, Accounting Standards Update (ASU) 2014-09, Revenue from Contracts with Customers, as amended, which will supersede nearly all existing revenue recognition guidance. Under ASU 2014-09, an entity is required to recognize revenue upon transfer of promised goods or services to customers in an amount that reflects the expected consideration received in exchange for those goods or services. ASU 2014-09 defines a five-step process in order to achieve this core principle, which may require the use of judgment and estimates, and also requires expanded qualitative and quantitative disclosures relating to the nature, amount, timing and uncertainty of revenue and cash flows arising from contracts with customers, including significant judgments and estimates used. The FASB has issued several amendments to the new standard, including clarification on accounting for licenses of intellectual property and identifying performance obligations. The amendments include ASU 2016-08, Revenue from Contracts with Customers (Topic 606)—Principal versus Agent Considerations, which was issued in March 2016, and clarifies the implementation guidance for principal versus agent considerations in ASU 2014-09, and ASU 2016-10, Revenue from Contracts with Customers (Topic 606)—Identifying Performance Obligations and Licensing, which was issued in April 2016, and amends the guidance in ASU 2014-09 related to identifying performance obligations and accounting for licenses of intellectual property. The new standard permits adoption either by using (i) a full retrospective approach for all periods presented in the period of adoption or (ii) a modified retrospective approach with the cumulative effect of initially applying the new standard recognized at the date of initial application and providing certain additional disclosures. The new standard is effective for annual reporting periods beginning after December 15, 2017, with early adoption permitted for annual reporting periods beginning after December 15, 2016. The Company does not plan to early adopt, and accordingly, the Company will adopt the new standard effective October 1, 2018. The Company is currently evaluating the adoption approach. The Company’s final determination will depend on a number of factors, such as the significance of the impact of the new standard on our financial results, system readiness, and our ability to accumulate and analyze the information necessary to assess the impact on prior period financial statements and our ability to maintain two sets of financials under current and new standards if we were to adopt the full retrospective approach. The Company is in the initial stages of our evaluation of the impact of the new standard on our accounting policies, processes, and system requirements. The Company has assigned internal resources in addition to the engagement of third party service providers to assist in the evaluation. Furthermore, The Company has made and will continue to make investments in systems to enable timely and accurate reporting under the new standard. While the Company continues to assess all potential impacts under the new standard, there is the potential for significant impacts to the timing of recognition of subscription revenue and professional services revenue. For certain SaaS arrangements prior to fiscal year 2016, the Company has historically concluded that we did not have standalone value to the customer without the implementation services. The entire arrangement consideration, including subscription fees and related implementation services fees, were accounted for as a single unit of accounting and recognized ratably beginning the day the customer was provided access to the subscription service through the end of the contractual period. During fiscal year 2016, the Company concluded that the SaaS deliverable has standalone value to the customer without the implementation services, primarily due to the number of third-party consulting companies that have the know-how to be able to independently perform the implementation services. Under the new standard, subscription service and professional services, are distinct performance obligations and, therefore, should be separately recognized over time. The Company estimates the potential impact would be an acceleration of revenue in general. However, the Company is still in the early stages of the assessment. As part of our preliminary evaluation, the Company has also considered the impact of the guidance in ASC 340-40, Other Assets and Deferred Costs; Contracts with Customers, and the interpretations of the FASB Transition Resource Group for Revenue Recognition (TRG) from their November 7, 2016 meeting with respect to capitalization and amortization of incremental costs of obtaining a contract. While the Company continues to assess the potential impacts of the new standard, including the areas described above, and anticipates this standard could have a material impact on our consolidated financial statements, the Company does not know or cannot reasonably estimate quantitative information related to the impact of the new standard on our financial statements at this time. In August 2014, the FASB issued ASU 2014-15, Disclosure of Uncertainties about an Entity’s Ability to Continue as a Going Concern that requires management to evaluate whether there are conditions and events that raise substantial doubt about the Company’s ability to continue as a going concern within one year after the financial statements are issued on both an interim and annual basis. Management is required to provide certain footnote disclosures if it concludes that substantial doubt exists or when its plans to alleviate substantial doubt about the Company’s ability to continue as a going concern. The guidance becomes effective for annual periods ending after December 15, 2016, and for annual periods and interim periods thereafter. The Company does not expect the adoption of this ASU to have a material impact on the Company’s disclosures in the footnotes to its consolidated financial statements. In February 2016, the FASB issued ASU 2016-02, Lease (Topic 842), guidance on the recognition and measurement of leases. Under the new guidance, lessees are required to recognize a lease liability, which represents the discounted obligation to make future minimum lease payments, and a corresponding right-of-use asset on the balance sheet for most leases. The guidance retains the current accounting for lessors and does not make significant changes to the recognition, measurement, and presentation of expenses and cash flows by a lessee. Enhanced disclosures will also be required to give financial statement users the ability to assess the amount, timing and uncertainty of cash flows arising from leases. The guidance will require modified retrospective application at the beginning of the Company’s Company is In March 2016, FASB issued ASU 2016-9, Compensation – Stock Compensation (Topic 718), which includes the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flow the Company Company is In August 2016, the FASB issued ASU 2016-15, Statement of Cash Flow (Topic 230), amended the existing accounting standards for the statement of cash flows. The amendments provide guidance on how companies present and classify certain cash receipts and cash payments in the statement of cash flows. The guidance becomes effective for the Company at the beginning of its first quarter of fiscal 2019. Early adoption is permitted, including adoption in an interim period. The Company is currently evaluating the impact this standard will have on its consolidated financial statements, but does not believe this will have material impact on its consolidated financial statements In November 2016, the FASB issued ASU 2016-18, Restricted Cash (Topic 230), clarifying the classification and presentation of restricted cash in the statement of cash flows. The standard requires that restricted cash and restricted cash equivalents are included in the cash and cash equivalent balance in the statement of cash flows. Further, reconciliation between the balance sheet and statement of cash flows is required when the balance sheet includes more than one line item for cash, cash equivalents, restricted cash, and restricted cash equivalents. Therefore, transfers between these balances should no longer be presented as a cash flow activity. The guidance becomes effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2017, with early adoption permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In January 2017, the FASB issued ASU 2017-01, Business Combination (Topic 805): clarifying the definition of a business. The amendments in this guidance change the definition of a business to assist with evaluating when a set of transferred assets and activities is a business. The guidance becomes effective for the Company at the beginning of its first quarter of fiscal 2019. Early adoption is permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In January 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment. This new accounting standard update simplifies the measurement of goodwill by eliminating the Step two impairment test. Step two measures a goodwill impairment loss by comparing the implied fair value of goodwill with the carrying amount of that goodwill. The new guidance requires a comparison of the Company’s fair value of with carrying amount and the Company is required to recognize an impairment charge for the amount by which the carrying amount exceeds the fair value. Additionally, we should consider income tax effects from any tax deductible goodwill on the carrying amount when measuring the goodwill impairment loss, if applicable. The new guidance becomes effective for goodwill impairment tests in fiscal years beginning after December 15, 2019, though early adoption is permitted. The Company is currently evaluating the impact this standard will have on its consolidated financial statements. In May 2017, the FASB issued ASU 2017-09, Compensation-Stock Compensation (Topic 718): providing clarification on when modification accounting should be used for changes to the terms or conditions of a share-based payment award. This ASU does not change the accounting for modifications but clarifies that modification accounting guidance should only be applied if there is a change to the value, vesting conditions or award classification and would not be required if the changes are considered non-substantive. The amendments of this ASU are effective for reporting periods beginning after December 15, 2017, with early adoption permitted. The Company is currently evaluating the impact of this standard, but does not believe this will have material impact on its consolidated financial statements.
Fair Value of Financial Instruments	The financial instruments of the Company consist primarily of cash and cash equivalents, accounts receivable, accounts payable and certain accrued liabilities Fair value is defined as the exchange price that Level 1— Unadjusted in active markets for identical assets or liabilities; Level 2—Input other than quoted prices included in Level 1 that are observable, unadjusted quoted prices in markets that are not active, or other inputs for similar assets and liabilities that are observable or can be corroborated by observable market data; and Level 3—Unobservable inputs that are supported by little or no market activity, which requires the Company to develop its own models and involves some level of management estimation and judgment. The Company’s Level 1 assets consist of money market funds. These instruments are classified within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets.

Business Combination (Tables)

Business Combination (Tables)	9 Months Ended
	Jun. 30, 2017
Business Combinations [Abstract]
Schedule of Preliminary Allocation of Purchase Price	As of the acquisition date, the preliminary allocation of the purchase price is as follows: Estimated Fair Value (in thousands) Cash and cash equivalents $ 5,067 Accounts receivable 6,184 Prepaid expenses 1,067 Other current assets 47 Property, plant and equipment 1,506 Intangible assets 39,100 Goodwill 32,344 Other assets 25 Total assets acquired 85,340 Accounts payable (1,352 ) Accrued employee compensation (3,983 ) Accrued liabilities (1,410 ) Deferred revenue liability (12,856 ) Other liabilities (4,256 ) Total liabilities assumed (23,857 ) Net acquired assets $ 61,483
Schedule of Acquired Identifiable Assets	The following table presents certain information on the acquired identifiable assets: Intangible assets Fair value (in thousands) Estimated useful lives (years) Weighted-average estimated useful lives (years) Developed technology $ 6,770 6 6 Customer relationship 32,180 10 10 Trade name $ 150 1 1
Schedule of Unaudited Pro Forma Consolidated Combined Results of Operations	The following unaudited pro forma combined consolidated financial information has been prepared by the Company using the acquisition method of accounting to give effect to the Revitas acquisition as if it had occurred on October 1, 2015. Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands, except per share data) (in thousands, except per share data) Revenue $ 34,244 $ 37,468 $ 104,622 $ 110,332 Net loss (10,343 ) (10,158 ) (36,527 ) (29,477 ) Net loss per shares-basic and diluted $ (0.36 ) $ (0.37 ) $ (1.28 ) $ (1.08 )

Consolidated Balance Sheet Co20

Consolidated Balance Sheet Components (Tables)	9 Months Ended
	Jun. 30, 2017
Balance Sheet Related Disclosures [Abstract]
Schedule of Property and Equipment	Property and Equipment As of As of June 30, September 30, 2017 2016 (in thousands) Computer software and equipment $ 10,481 $ 9,319 Furniture and fixtures 1,294 1,117 Leasehold improvements 1,461 1,240 Software development costs 8,706 8,254 Total property and equipment 21,942 19,930 Less: Accumulated depreciation and amortization (17,087 ) (14,582 ) Property and equipment, net 4,855 5,348 Add: Capital projects in progress 676 793 Total property and equipment, net $ 5,531 $ 6,141
Schedule of Intangible Assets	Intangible Assets Estimated As of June 30, 2017 Useful Life Gross Carrying Accumulated Net Carrying (in Years) Amount Amortization Amount (in thousands) Intangible Assets: Developed technology 5-6 $ 12,083 $ (4,069 ) $ 8,014 Backlog 5 280 (200 ) 80 Customer relationships 3-10 36,599 (3,195 ) 33,404 Trade name 1 260 (185 ) 75 Total $ 49,222 $ (7,649 ) $ 41,573 Estimated As of September 30, 2016 Useful Life Gross Carrying Accumulated Net Carrying (in Years) Amount Amortization Amount (in thousands) Intangible Assets: Developed technology 5 $ 5,313 $ (2,857 ) $ 2,456 Backlog 5 280 (149 ) 131 Non-competition agreement 3 100 (100 ) — Customer relationships 3-10 4,419 (1,331 ) 3,088 Trade name 1 110 (101 ) 9 Total $ 10,222 $ (4,538 ) $ 5,684
Schedule of Estimated Future Amortization Expenses	Estimated future amortization expense for the intangible assets as of June 30, 2017 is as follows (in thousands): 2017 (remaining 3 months) $ 1,418 2018 5,559 2019 5,466 2020 4,751 2021 and thereafter 24,379 Total future amortization $ 41,573

Goodwill (Tables)

Goodwill (Tables)	9 Months Ended
	Jun. 30, 2017
Goodwill And Intangible Assets Disclosure [Abstract]
Schedule of Goodwill	The changes in the carrying amount of goodwill for the nine months ended June 30, 2017 consisted of the following (in thousands): Balance as at September 30, 2016 $ 6,939 Add: Goodwill from acquisition of business 32,344 Balance as at June 30, 2017 $ 39,283

Debt (Tables)

Debt (Tables)	9 Months Ended
	Jun. 30, 2017
Debt Disclosure [Abstract]
Schedule of Term Loan and Promissory Notes	As of June 30, 2017, the term loan and promissory notes consisted of the following: Amount (in thousands) Principal $ 60,000 Unamortized debt discount and issuance costs (2,975 ) Net carrying amount $ 57,025
Schedule of Future Principal Payments for Term Loan and Promissory Notes	The Future scheduled principal payments for the term loan and promissory notes as of June 30, 2017 were as follows (in thousands): Fiscal Year 2017 (remaining 3 months) — 2018 5,000 2019 929 2020 6,213 2021 1,183 thereafter 46,675 Total $ 60,000

Fair Value of Financial Instr23

Fair Value of Financial Instruments (Tables)	9 Months Ended
	Jun. 30, 2017
Fair Value Disclosures [Abstract]
Schedule of Fair Value Measured on Recurring Basis	The table below sets forth , 2017 Level 1 Level 2 Level 3 Total (in thousands) As of June 30, 2017: Assets: Cash equivalents: Money market fund deposits $ 10 $ — $ — $ 10 Total $ 10 $ — $ — $ 10 As of September 30, 2016: Assets: Cash equivalents: Money market fund deposits $ 45,550 $ — $ — $ 45,550 Total $ 45,550 $ — $ — $ 45,550

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	9 Months Ended
	Jun. 30, 2017
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Summary of Stock Option Activity and Related Information Under All Equity Plans	The following table summarizes the stock option activity and related information under all equity plans: Weighted Weighted Average Number of Average Remaining Aggregate Shares Exercised Contract Intrinsic (thousands) Price Term (in Years) Value Balance at September 30, 2016 806 $ 6.31 3.56 $ 4,103 Granted — — — Exercised (310 ) 3.77 — Forfeited — — — Expired (20 ) 11.41 — Balance at June 30, 2017 476 $ 7.79 3.78 $ 2,635 Options exercisable as of June 30, 2017 476 $ 7.79 3.78 $ 2,635 Options vested and expected to vest as of June 30, 2017 476 $ 7.79 3.78 $ 2,635
Summary of Restricted Stock Units Activity Under All Equity Award Plans	The following table summarizes the Company’s restricted stock units activity under all equity award plans: Weighted Average Restricted Grant Date Units Fair Value (in thousands) Balance at September 30, 2016 3,117 $ 11.81 Granted 1,534 11.45 Released (750 ) 10.35 Forfeited (1,105 ) 10.59 Balance at June 30, 2017 2,796 $ 12.44
Stock-based Compensation	Stock-based compensation recorded in the statements of operations is as follows: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands) (in thousands) Cost of revenues: License and implementation $ 296 $ 239 $ 740 $ 659 SaaS and maintenance 290 261 742 745 Total stock-based compensation in cost of revenue 586 500 1,482 1,404 Operating expenses: Research and development 512 401 1,273 963 Sales and marketing 835 881 1,744 2,124 General and administrative 554 1,847 2,436 4,296 Total stock-based compensation in operating expense 1,901 3,129 5,453 7,383 Stock-based compensation in operating loss 2,487 3,629 6,935 8,787 Total stock-based compensation $ 2,487 $ 3,629 $ 6,935 $ 8,787

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	9 Months Ended
	Jun. 30, 2017
Earnings Per Share [Abstract]
Computation of Basic and Diluted Net Loss per Share	The following table sets forth the computation of the Company’s basic and diluted net loss per share attributable to common stockholders during the periods presented: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands, except per share data) (in thousands, except per share data) Numerator: Basic and diluted: Net loss attributable to common stockholders $ (10,435 ) $ (8,646 ) $ (30,525 ) $ (25,355 ) Denominator: Basic and diluted: Weighted Average Shares Used in Computing Net Loss per Share Attributable to Common Stockholders 28,936 27,573 28,464 27,211 Net Loss per Share Attributable to Common Stockholders: Basic and diluted $ (0.36 ) $ (0.31 ) $ (1.07 ) $ (0.93 )
Summary of Weighted Average Shares of Common Stock Equivalents Excluded from Computation of Diluted Net Loss per Share Attributable to Common Stockholders	The following shares of common stock equivalents were excluded from the computation of diluted net loss per share attributable to common stockholders as the effect would have been anti-dilutive: Three Months Ended June 30, Nine Months Ended June 30, 2017 2016 2017 2016 (in thousands) (in thousands) Stock options 380 609 496 757 Performance-based restricted stock units and restricted stock units 747 778 801 627

Geographic Information (Tables)

Geographic Information (Tables)	9 Months Ended
	Jun. 30, 2017
Segment Reporting [Abstract]
Company's Property and Equipment, Net by Geographic Region	The following table sets forth the Company’s property and equipment, net by geographic region: As of As of June 30, September 30, 2017 2016 (in thousands) United States $ 4,600 $ 4,817 India 931 1,324 Total property and equipment, net $ 5,531 $ 6,141

The Company and Significant A27

The Company and Significant Accounting Policies and Estimates - Additional Information (Detail)	9 Months Ended
	Jun. 30, 2017
Accounting Policies [Abstract]
Date of incorporation	Dec. 14, 1999
State of incorporation	Delaware

Business Combination - Addition

Business Combination - Additional Information (Details)	Jan. 05, 2017USD ($)PromissoryNote	Jun. 30, 2017USD ($)	Sep. 30, 2016USD ($)
Business Acquisition [Line Items]
Fair value allocated to goodwill		$ 39,283,000	$ 6,939,000
Sapphire Stripe Holdings, Inc [Member]
Business Acquisition [Line Items]
Percentage of equity interests acquired	100.00%
Revitas Inc. [Member]
Business Acquisition [Line Items]
Cash payment to acquire business	$ 52,800,000
Number of promissory notes issued | PromissoryNote	2
Acquisition and transaction costs associated with acquisition		2,000,000
Preliminary purchase price	$ 61,500,000
Preliminary fair value of promissory note	8,600,000
Fair value allocated to intangible assets	39,100,000
Fair value allocated to goodwill	32,344,000
Pro forma revenue		15,500,000
Pro forma net losses		$ 3,900,000
Revitas Inc. [Member] | Promissory Note One [Member]
Business Acquisition [Line Items]
Debt instrument, face amount	$ 5,000,000
Maturity period	18 months
Revitas Inc. [Member] | Promissory Note Two [Member]
Business Acquisition [Line Items]
Debt instrument, face amount	$ 5,000,000
Maturity period	36 months
Revitas Inc. [Member] | Term Loan [Member]
Business Acquisition [Line Items]
Debt instrument, face amount	$ 50,000,000
Maturity period		5 years

Business Combination - Schedule

Business Combination - Schedule of Preliminary Allocation of Purchase Price (Details) - USD ($) $ in Thousands	Jun. 30, 2017	Jan. 05, 2017	Sep. 30, 2016
Business Acquisition [Line Items]
Goodwill	$ 39,283		$ 6,939
Revitas Inc. [Member]
Business Acquisition [Line Items]
Cash and cash equivalents		$ 5,067
Accounts receivable		6,184
Prepaid expenses		1,067
Other current assets		47
Property, plant and equipment		1,506
Intangible assets		39,100
Goodwill		32,344
Other assets		25
Total assets acquired		85,340
Accounts payable		(1,352)
Accrued employee compensation		(3,983)
Accrued liabilities		(1,410)
Deferred revenue liability		(12,856)
Other liabilities		(4,256)
Total liabilities assumed		(23,857)
Net acquired assets		$ 61,483

Business Combination - Schedu30

Business Combination - Schedule of Acquired Identifiable Assets (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Jun. 30, 2017	Sep. 30, 2016	Jan. 05, 2017
Developed technology [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives		5 years
Trade Name [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	1 year	1 year
Revitas Inc. [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets			$ 39,100
Revitas Inc. [Member] | Developed technology [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets	$ 6,770
Intangible assets, Estimated useful lives	6 years
Intangible assets, Weighted-average estimated useful lives	6 years
Revitas Inc. [Member] | Customer Relationship [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets	$ 32,180
Intangible assets, Estimated useful lives	10 years
Intangible assets, Weighted-average estimated useful lives	10 years
Revitas Inc. [Member] | Trade Name [Member]
Acquired Finite Lived Intangible Assets [Line Items]
Intangible assets	$ 150
Intangible assets, Estimated useful lives	1 year
Intangible assets, Weighted-average estimated useful lives	1 year

Business Combination - Schedu31

Business Combination - Schedule of Unaudited Pro Forma Consolidated Combined Results of Operations (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Business Acquisition Pro Forma Information [Abstract]
Revenue	$ 34,244	$ 37,468	$ 104,622	$ 110,332
Net loss	$ (10,343)	$ (10,158)	$ (36,527)	$ (29,477)
Net loss per shares-basic and diluted	$ (0.36)	$ (0.37)	$ (1.28)	$ (1.08)

Consolidated Balance Sheet Co32

Consolidated Balance Sheet Components - Schedule of Property and Equipment (Detail) - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Property, Plant and Equipment [Line Items]
Property and equipment, Gross	$ 21,942	$ 19,930
Less: Accumulated depreciation and amortization	(17,087)	(14,582)
Property and equipment excluding construction in progress, net	4,855	5,348
Property and equipment, net	5,531	6,141
Computer software and equipment [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, Gross	10,481	9,319
Furniture and fixtures [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, Gross	1,294	1,117
Leasehold improvements [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, Gross	1,461	1,240
Software development costs [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, Gross	8,706	8,254
Capital projects in progress [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 676	$ 793

Consolidated Balance Sheet Co33

Consolidated Balance Sheet Components - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Balance Sheet Related Disclosures [Abstract]
Depreciation of property and equipment	$ 1	$ 1.2	$ 2.7	$ 3.4
Amortization expense of intangible assets	$ 1.4	$ 0.4	$ 3.2	$ 1

Consolidated Balance Sheet Co34

Consolidated Balance Sheet Components - Schedule of Intangible Assets (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Jun. 30, 2017	Sep. 30, 2016
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Gross Carrying Amount	$ 49,222	$ 10,222
Intangible assets, Accumulated Amortization	(7,649)	(4,538)
Intangible assets, Net Carrying Amount	41,573	$ 5,684
Developed technology [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives		5 years
Intangible assets, Gross Carrying Amount	12,083	$ 5,313
Intangible assets, Accumulated Amortization	(4,069)	(2,857)
Intangible assets, Net Carrying Amount	$ 8,014	$ 2,456
Developed technology [Member] | Minimum [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	5 years
Developed technology [Member] | Maximum [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	6 years
Backlog [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	5 years	5 years
Intangible assets, Gross Carrying Amount	$ 280	$ 280
Intangible assets, Accumulated Amortization	(200)	(149)
Intangible assets, Net Carrying Amount	80	$ 131
Non-competition agreement [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives		3 years
Intangible assets, Gross Carrying Amount		$ 100
Intangible assets, Accumulated Amortization		(100)
Intangible assets, Net Carrying Amount		0
Customer Relationship [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Gross Carrying Amount	36,599	4,419
Intangible assets, Accumulated Amortization	(3,195)	(1,331)
Intangible assets, Net Carrying Amount	$ 33,404	$ 3,088
Customer Relationship [Member] | Minimum [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	3 years	3 years
Customer Relationship [Member] | Maximum [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	10 years	10 years
Trade Name [Member]
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, Estimated useful lives	1 year	1 year
Intangible assets, Gross Carrying Amount	$ 260	$ 110
Intangible assets, Accumulated Amortization	(185)	(101)
Intangible assets, Net Carrying Amount	$ 75	$ 9

Consolidated Balance Sheet Co35

Consolidated Balance Sheet Components - Schedule of Estimated Future Amortization Expenses (Detail) - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
2017 (remaining 3 months)	$ 1,418
2,018	5,559
2,019	5,466
2,020	4,751
2021 and thereafter	24,379
Total future amortization	$ 41,573	$ 5,684

Goodwill - Schedule of Goodwill

Goodwill - Schedule of Goodwill (Detail) $ in Thousands	9 Months Ended
	Jun. 30, 2017USD ($)
Goodwill And Intangible Assets Disclosure [Abstract]
Beginning balance	$ 6,939
Add: Goodwill from acquisition of business	32,344
Ending balance	$ 39,283

Goodwill - Additional Informati

Goodwill - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Jun. 30, 2017	Jun. 30, 2017
Goodwill [Line Items]
Preliminary goodwill recognized from acquisition		$ 32,344
Revitas Inc. [Member]
Goodwill [Line Items]
Preliminary goodwill recognized from acquisition	$ 32,300

Debt - Additional Information (

Debt - Additional Information (Detail)	Jan. 05, 2017USD ($)PromissoryNote	Jun. 30, 2017	Jun. 30, 2017
Term Loan [Member]
Debt Instrument [Line Items]
Financial covenant cash and cash equivalents to be maintained	$ 20,000,000
Net of accounts payable in excess of certain amount 90 days overdue	500,000
Debt Issuance Costs	$ 800,000
Debt Instrument, Interest Rate, Effective Percentage	10.20%
Promissory Notes [Member]
Debt Instrument [Line Items]
Number of promissory notes issued | PromissoryNote	2
Promissory notes, interest rate	3.00%
Preliminary fair value of promissory note	$ 8,600,000
Discounted future cash flow interest rate	9.96%
Promissory Note One [Member]
Debt Instrument [Line Items]
Debt instrument, maturity date	Jul. 5, 2018
Debt Instrument, Interest Rate, Effective Percentage	9.24%
Promissory Note Two [Member]
Debt Instrument [Line Items]
Debt instrument, maturity date	Jan. 5, 2020
Debt Instrument, Interest Rate, Effective Percentage	8.94%
Revitas Inc. [Member]
Debt Instrument [Line Items]
Term loan prepayment description			The Company may voluntarily prepay the terms loans, subject to a 3% premium during the first 24 months and 1% premium after 24 months and prior to 36 months.
Number of promissory notes issued | PromissoryNote	2
Preliminary fair value of promissory note	$ 8,600,000
Revitas Inc. [Member] | During the first 24 months [Member]
Debt Instrument [Line Items]
Percentage premium on prepayment of term loans	3.00%
Revitas Inc. [Member] | After the first 24 months and prior to 36 months [Member]
Debt Instrument [Line Items]
Percentage premium on prepayment of term loans	1.00%
Revitas Inc. [Member] | Term Loan [Member]
Debt Instrument [Line Items]
Debt instrument, face amount	$ 50,000,000
Debt instrument, maturity date	Jan. 5, 2022
Percentage of repayment on principal amount of term loan	0.625%
Revitas Inc. [Member] | Term Loan [Member] | Base Rate [Member]
Debt Instrument [Line Items]
Basis spread on variable rate	9.25%
Revitas Inc. [Member] | Term Loan [Member] | LIBOR Rate [Member]
Debt Instrument [Line Items]
Basis spread on variable rate	8.25%	8.25%
Revitas Inc. [Member] | Promissory Notes [Member]
Debt Instrument [Line Items]
Debt instrument, face amount	$ 10,000,000
Revitas Inc. [Member] | Promissory Note One [Member]
Debt Instrument [Line Items]
Debt instrument, face amount	5,000,000
Revitas Inc. [Member] | Promissory Note Two [Member]
Debt Instrument [Line Items]
Debt instrument, face amount	$ 5,000,000

Debt - Schedule of Term Loan an

Debt - Schedule of Term Loan and Promissory Notes (Detail) $ in Thousands	Jun. 30, 2017USD ($)
Debt Disclosure [Abstract]
Principal	$ 60,000
Unamortized debt discount and issuance costs	(2,975)
Net carrying amount	$ 57,025

Debt - Schedule of Future Princ

Debt - Schedule of Future Principal Payments for Term Loan and Promissory Notes (Detail) $ in Thousands	Jun. 30, 2017USD ($)
Fiscal Year
2,018	$ 5,000
2,019	929
2,020	6,213
2,021	1,183
thereafter	46,675
Total	$ 60,000

Fair Value of Financial Instr41

Fair Value of Financial Instruments - Schedule of Fair Value Measured on Recurring Basis (Detail) - Cash equivalents [Member] - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	$ 10	$ 45,550
Money market fund deposits [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	10	45,550
Level 1 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	10	45,550
Level 1 [Member] | Money market fund deposits [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	10	45,550
Level 2 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	0	0
Level 2 [Member] | Money market fund deposits [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	0	0
Level 3 [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	0	0
Level 3 [Member] | Money market fund deposits [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Fair value assets on recurring basis	$ 0	$ 0

Fair Value of Financial Instr42

Fair Value of Financial Instruments - Additional Information (Detail) - Money market fund deposits [Member] - USD ($)	Jun. 30, 2017	Sep. 30, 2016
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Unrealized gains	$ 0	$ 0
Unrealized losses	$ 0	$ 0

Stock-Based Compensation - Addi

Stock-Based Compensation - Additional Information (Detail) - shares	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Number of shares available for future stock awards	4,600,000		4,600,000
Number of stock options, Granted	0	0	0	0

Stock-Based Compensation - Summ

Stock-Based Compensation - Summary of Stock Option Activity and Related Information Under All Equity Plans (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended			9 Months Ended
	Jun. 30, 2017	Sep. 30, 2016	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Number of Shares, Beginning balance				806,000
Number of Shares, Granted	0		0	0	0
Number of Shares, Exercised				(310,000)
Number of Shares, Expired				(20,000)
Number of Shares, Ending balance	476,000	806,000		476,000
Number of Shares, Options exercisable	476,000			476,000
Number of Shares, Options vested and expected to vest	476,000			476,000
Weighted Average Exercised Price, Beginning balance				$ 6.31
Weighted Average Exercised Price, Exercised				3.77
Weighted Average Exercise Price, Expired				11.41
Weighted Average Exercise Price, Ending balance	$ 7.79	$ 6.31		7.79
Weighted Average Exercised Price, Options exercisable	7.79			7.79
Weighted Average Exercised Price, Options vested and expected to vest	$ 7.79			$ 7.79
Weighted Average Remaining Contract Term (in Years). Shares outstanding		3 years 6 months 22 days		3 years 9 months 11 days
Weighted Average Remaining Contract Term (in Years), Options exercisable				3 years 9 months 11 days
Weighted Average Remaining Contract Term (in Years), Options vested and expected to vest				3 years 9 months 11 days
Aggregate Intrinsic Value	$ 2,635	$ 4,103		$ 2,635
Aggregate Intrinsic Value, Exercisable	2,635			2,635
Aggregate Intrinsic Value, Vested and expected to vest	$ 2,635			$ 2,635

Stock-Based Compensation - Su45

Stock-Based Compensation - Summary of Restricted Stock Units Activity Under All Equity Award Plans (Detail) - Restricted Stock Units [Member] shares in Thousands	9 Months Ended
	Jun. 30, 2017$ / sharesshares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of Restricted Stock, Beginning balance | shares	3,117
Number of Restricted Stock, Granted | shares	1,534
Number of Restricted Stock, Released | shares	(750)
Number of Restricted Stock, Forfeited | shares	(1,105)
Number of Restricted Stock, Ending balance | shares	2,796
Weighted Average Grant Date Fair Value, Beginning balance | $ / shares	$ 11.81
Weighted Average Grant Date Fair Value, Granted | $ / shares	11.45
Weighted Average Grant Date Fair Value, Released | $ / shares	10.35
Weighted Average Grant Date Fair Value, Forfeited | $ / shares	10.59
Weighted Average Grant Date Fair Value, Ending balance | $ / shares	$ 12.44

Stock-Based Compensation - Stoc

Stock-Based Compensation - Stock-based Compensation (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	$ 2,487	$ 3,629	$ 6,935	$ 8,787
Total stock-based compensation	2,487	3,629	6,935	8,787
Cost of revenues, License and implementation [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	296	239	740	659
Cost of Revenues, SaaS and Maintenance [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	290	261	742	745
Cost of revenues [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	586	500	1,482	1,404
Operating expenses, Research and development [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	512	401	1,273	963
Operating expenses, Sales and marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	835	881	1,744	2,124
Operating expenses, General and administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	554	1,847	2,436	4,296
Operating expense [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock-based compensation	$ 1,901	$ 3,129	$ 5,453	$ 7,383

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($)	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Income Tax Disclosure [Abstract]
Provision for (benefit from) income taxes	$ 234,000	$ 167,000	$ (3,742,000)	$ 286,000
Effective income tax (benefit) expense, rate	2.30%	2.00%	(10.90%)	1.10%
Effective income tax federal statutory rate	34.00%	34.00%	34.00%	34.00%
Benefit realized for current period losses	$ 0		$ 0

Net Loss Per Share - Computatio

Net Loss Per Share - Computation of Basic and Diluted Net Loss per Share (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Net loss per share attributable to common stockholders:
Net loss	$ (10,435)	$ (8,646)	$ (30,525)	$ (25,355)
Weighted average number of shares used in computing net loss per share attributable to common stockholders:
Basic and diluted	28,936	27,573	28,464	27,211
Basic and diluted:
Net Loss per Share Attributable to Common Stockholders: Basic and diluted	$ (0.36)	$ (0.31)	$ (1.07)	$ (0.93)

Net Loss Per Share - Summary of

Net Loss Per Share - Summary of Weighted Average Shares of Common Stock Equivalents Excluded from Computation of Diluted Net Loss per Share Attributable to Common Stockholders (Detail) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Stock options [Member]
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share amount	380	609	496	757
Performance-based restricted stock units and restricted stock units [Member]
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share amount	747	778	801	627

Geographic Information - Additi

Geographic Information - Additional Information (Detail)	3 Months Ended		9 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017SegmentActivityJurisdiction	Jun. 30, 2016
Segment Reporting Information [Line Items]
Number of operating segment | Segment			1
Number of business activity | Activity			1
Other [Member]
Segment Reporting Information [Line Items]
The number of jurisdiction outside US which represents over 10% of total revenue | Jurisdiction			0
Other [Member] | Geographic concentration risk [Member] | Revenue [Member]
Segment Reporting Information [Line Items]
Revenues from customers outside United States	10.00%	12.00%	10.00%	9.00%

Geographic Information - Compan

Geographic Information - Company's Property and Equipment, Net by Geographic Region (Detail) - USD ($) $ in Thousands	Jun. 30, 2017	Sep. 30, 2016
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 5,531	$ 6,141
United States [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, net	4,600	4,817
India [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 931	$ 1,324