SEGMENT INFORMATION | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. Effective March 8, 2020, the Company modified its reportable segments. The Company previously utilized three reportable segments, which it identified as follows: (1) nurse and allied solutions, (2) locum tenens solutions, and (3) other workforce solutions. In light of the Company’s recent acquisitions and organizational changes to better align its organizational structure with its strategy and operations, the Company’s management reorganized its reportable segments to better reflect how the business is evaluated by the chief operating decision maker. Beginning in the first quarter of 2020, the Company has disclosed the following three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing, rapid response nurse staffing and labor disruption, allied staffing, local staffing, and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language interpretation services, vendor management systems, workforce optimization, recruitment process outsourcing, credentialing, and flex pool management businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table, which includes reclassified prior period data to conform to the new segment reporting structure, provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended June 30, Six Months Ended June 30, 2020 2019 2020 2019 Revenue Nurse and allied solutions $ 444,464 $ 367,994 $ 868,810 $ 741,466 Physician and leadership solutions 108,622 142,449 246,464 279,526 Technology and workforce solutions 55,265 24,734 95,538 46,626 $ 608,351 $ 535,177 $ 1,210,812 $ 1,067,618 Segment operating income Nurse and allied solutions $ 61,175 $ 52,752 $ 120,783 $ 106,308 Physician and leadership solutions 15,325 18,861 29,894 34,733 Technology and workforce solutions 21,839 11,336 37,134 21,719 98,339 82,949 187,811 162,760 Unallocated corporate overhead 31,165 21,373 59,733 39,236 Depreciation and amortization 22,071 12,718 42,160 24,428 Depreciation (included in cost of revenue) 355 — 500 — Share-based compensation 6,347 3,702 11,274 8,888 Interest expense, net, and other 11,443 6,065 22,497 11,738 Income before income taxes $ 26,958 $ 39,091 $ 51,647 $ 78,470 The following tables present the Company’s revenue disaggregated by service type. Certain prior period amounts have been reclassified to conform with current period presentation. These reclassifications have no impact on total revenue by reportable segment. Three Months Ended June 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 444,464 $ 95,701 $ 1,030 $ 541,195 Permanent placement — 12,921 — 12,921 Outsourced workforce — — 30,836 30,836 SaaS-based technologies — — 23,399 23,399 Total revenue $ 444,464 $ 108,622 $ 55,265 $ 608,351 Three Months Ended June 30, 2019 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 367,994 $ 122,171 $ — $ 490,165 Permanent placement — 20,278 — 20,278 Outsourced workforce — — 4,097 4,097 SaaS-based technologies — — 20,637 20,637 Total revenue $ 367,994 $ 142,449 $ 24,734 $ 535,177 Six Months Ended June 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 868,810 $ 215,297 $ 1,030 $ 1,085,137 Permanent placement — 31,167 — 31,167 Outsourced workforce — — 48,516 48,516 SaaS-based technologies — — 45,992 45,992 Total revenue $ 868,810 $ 246,464 $ 95,538 $ 1,210,812 Six Months Ended June 30, 2019 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 741,466 $ 241,011 $ — $ 982,477 Permanent placement — 38,515 — 38,515 Outsourced workforce — — 7,792 7,792 SaaS-based technologies — — 38,834 38,834 Total revenue $ 741,466 $ 279,526 $ 46,626 $ 1,067,618 In connection with the reorganization of its reportable segments effective March 8, 2020, the Company reassigned the goodwill balances to the reporting units, the composition of which changed under the reorganized reportable segments, using the relative fair value reallocation approach. The Company performed a goodwill impairment test at the reporting unit level both immediately before and after the reorganization. The Company determined the fair values of its reporting units using a combination of the income approach (using discounted future cash flows) and the market valuation approach. Based on the results of this testing, the Company determined that the fair values of its reporting units were each greater than their respective carrying values both before and after the reorganization. Therefore, there was no impairment loss recognized during the six months ended June 30, 2020. The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2020 $ 344,316 $ 163,348 $ 87,887 $ 595,551 Goodwill adjustment for Advanced acquisition 29 — — 29 Goodwill adjustment for b4health acquisition — — (66) (66) Goodwill from Stratus Video acquisition — — 274,560 274,560 Reallocation due to change in segments (14,600) 297 14,303 — Balance, June 30, 2020 $ 329,745 $ 163,645 $ 376,684 $ 870,074 Accumulated impairment loss as of December 31, 2019 and June 30, 2020 $ 154,444 $ 60,495 $ — $ 214,939 |