Segment Information | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing, rapid response nurse staffing and labor disruption, allied staffing, local staffing, and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, recruitment process outsourcing, telehealth, credentialing, and flex pool management and other outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended June 30, Six Months Ended June 30, 2021 2020 2021 2020 Revenue Nurse and allied solutions $ 624,485 $ 444,464 $ 1,281,146 $ 868,810 Physician and leadership solutions 139,104 108,622 279,860 246,464 Technology and workforce solutions 93,856 55,265 182,384 95,538 $ 857,445 $ 608,351 $ 1,743,390 $ 1,210,812 Segment operating income Nurse and allied solutions $ 89,674 $ 61,175 $ 191,204 $ 120,783 Physician and leadership solutions 21,849 15,325 43,065 29,894 Technology and workforce solutions 42,653 21,839 84,742 37,134 154,176 98,339 319,011 187,811 Unallocated corporate overhead 23,627 31,165 51,048 59,733 Depreciation and amortization 24,740 22,071 47,994 42,160 Depreciation (included in cost of revenue) 616 355 1,087 500 Share-based compensation 6,019 6,347 15,306 11,274 Interest expense, net, and other 10,111 11,443 19,055 22,497 Income before income taxes $ 89,063 $ 26,958 $ 184,521 $ 51,647 The following tables present the Company’s revenue disaggregated by service type. Certain prior period amounts have been reclassified to conform with current period presentation. These reclassifications have no impact on total revenue by reportable segment. Three Months Ended June 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 624,485 $ 121,752 $ — $ 746,237 Permanent placement — 17,352 — 17,352 Outsourced workforce — — 55,186 55,186 SaaS-based technologies — — 38,670 38,670 Total revenue $ 624,485 $ 139,104 $ 93,856 $ 857,445 Three Months Ended June 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 444,464 $ 95,701 $ — $ 540,165 Permanent placement — 12,921 — 12,921 Outsourced workforce — — 31,866 31,866 SaaS-based technologies — — 23,399 23,399 Total revenue $ 444,464 $ 108,622 $ 55,265 $ 608,351 Six Months Ended June 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 1,281,146 $ 246,966 $ — $ 1,528,112 Permanent placement — 32,894 — 32,894 Outsourced workforce — — 105,793 105,793 SaaS-based technologies — — 76,591 76,591 Total revenue $ 1,281,146 $ 279,860 $ 182,384 $ 1,743,390 Six Months Ended June 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 868,810 $ 215,297 $ — $ 1,084,107 Permanent placement — 31,167 — 31,167 Outsourced workforce — — 49,546 49,546 SaaS-based technologies — — 45,992 45,992 Total revenue $ 868,810 $ 246,464 $ 95,538 $ 1,210,812 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2021 $ 339,015 $ 152,800 $ 372,670 $ 864,485 Goodwill adjustment for Stratus Video acquisition — — 663 663 Goodwill from Synzi and SnapMD acquisition — — 27,726 27,726 Balance, June 30, 2021 $ 339,015 $ 152,800 $ 401,059 $ 892,874 Accumulated impairment loss as of December 31, 2020 and June 30, 2021 $ 154,444 $ 60,495 $ — $ 214,939 |