Segment Information | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing, rapid response nurse staffing and labor disruption, allied staffing, local staffing, and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, recruitment process outsourcing, telehealth, credentialing, and flex pool management and other outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended September 30, Nine Months Ended September 30, 2021 2020 2021 2020 Revenue Nurse and allied solutions $ 627,049 $ 382,699 $ 1,908,195 $ 1,251,509 Physician and leadership solutions 150,663 109,116 430,523 355,580 Technology and workforce solutions 100,088 59,816 282,472 155,354 $ 877,800 $ 551,631 $ 2,621,190 $ 1,762,443 Segment operating income Nurse and allied solutions $ 92,564 $ 52,923 $ 283,768 $ 173,706 Physician and leadership solutions 19,301 15,538 62,366 45,432 Technology and workforce solutions 47,210 25,680 131,952 62,814 159,075 94,141 478,086 281,952 Unallocated corporate overhead 23,867 16,490 74,915 76,223 Depreciation and amortization 26,104 26,936 74,098 69,096 Depreciation (included in cost of revenue) 686 481 1,773 981 Share-based compensation 2,589 3,772 17,895 15,046 Interest expense, net, and other 5,223 12,564 24,278 35,061 Income before income taxes $ 100,606 $ 33,898 $ 285,127 $ 85,545 The following tables present the Company’s revenue disaggregated by service type: Three Months Ended September 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 627,049 $ 132,848 $ — $ 759,897 Permanent placement — 17,815 — 17,815 Outsourced workforce — — 58,802 58,802 SaaS-based technologies — — 41,286 41,286 Total revenue $ 627,049 $ 150,663 $ 100,088 $ 877,800 Three Months Ended September 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 382,699 $ 95,648 $ — $ 478,347 Permanent placement — 13,468 — 13,468 Outsourced workforce — — 38,159 38,159 SaaS-based technologies — — 21,657 21,657 Total revenue $ 382,699 $ 109,116 $ 59,816 $ 551,631 Nine Months Ended September 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 1,908,195 $ 379,814 $ — $ 2,288,009 Permanent placement — 50,709 — 50,709 Outsourced workforce — — 164,595 164,595 SaaS-based technologies — — 117,877 117,877 Total revenue $ 1,908,195 $ 430,523 $ 282,472 $ 2,621,190 Nine Months Ended September 30, 2020 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Temporary staffing $ 1,251,509 $ 310,945 $ — $ 1,562,454 Permanent placement — 44,635 — 44,635 Outsourced workforce — — 87,705 87,705 SaaS-based technologies — — 67,649 67,649 Total revenue $ 1,251,509 $ 355,580 $ 155,354 $ 1,762,443 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2021 $ 339,015 $ 152,800 $ 372,670 $ 864,485 Goodwill adjustment for Stratus Video acquisition — — 663 663 Goodwill from Synzi and SnapMD acquisition — — 28,135 28,135 Balance, September 30, 2021 $ 339,015 $ 152,800 $ 401,468 $ 893,283 Accumulated impairment loss as of December 31, 2020 and September 30, 2021 $ 154,444 $ 60,495 $ — $ 214,939 |