Segment Information | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing (including international nurse staffing and rapid response nurse staffing), labor disruption staffing, local staffing, international nurse and allied permanent placement, allied staffing and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, virtual care, credentialing solutions, and outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended June 30, Six Months Ended June 30, 2022 2021 2022 2021 Revenue Nurse and allied solutions $ 1,101,478 $ 624,485 $ 2,329,517 $ 1,281,146 Physician and leadership solutions 175,697 139,104 355,203 279,860 Technology and workforce solutions 149,432 93,856 294,425 182,384 $ 1,426,607 $ 857,445 $ 2,979,145 $ 1,743,390 Segment operating income Nurse and allied solutions $ 160,870 $ 89,674 $ 355,959 $ 191,204 Physician and leadership solutions 19,995 21,849 40,376 43,065 Technology and workforce solutions 82,501 42,653 161,381 84,742 263,366 154,176 557,716 319,011 Unallocated corporate overhead 38,073 23,627 81,721 51,048 Depreciation and amortization 32,274 24,740 62,930 47,994 Depreciation (included in cost of revenue) 973 616 1,827 1,087 Share-based compensation 8,513 6,019 19,772 15,306 Interest expense, net, and other 10,080 10,111 19,669 19,055 Income before income taxes $ 173,453 $ 89,063 $ 371,797 $ 184,521 The following tables present the Company’s revenue disaggregated by service type. Prior period amounts have been reclassified to conform with current period presentation. These reclassifications have no impact on total revenue by reportable segment. Three Months Ended June 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 775,668 $ — $ — $ 775,668 Labor disruption services 83,070 — — 83,070 Local staffing 33,394 — — 33,394 Allied staffing 207,309 — — 207,309 Locum tenens staffing — 105,936 — 105,936 Interim leadership staffing — 47,606 — 47,606 Temporary staffing 1,099,441 153,542 — 1,252,983 Permanent placement 2,037 22,155 — 24,192 Language services — — 53,291 53,291 Vendor management systems — — 75,144 75,144 Other technologies — — 6,839 6,839 Technology-enabled services — — 135,274 135,274 Talent planning and acquisition — — 14,158 14,158 Total revenue $ 1,101,478 $ 175,697 $ 149,432 $ 1,426,607 Three Months Ended June 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 457,551 $ — $ — $ 457,551 Labor disruption services 1,934 — — 1,934 Local staffing 29,975 — — 29,975 Allied staffing 135,025 — — 135,025 Locum tenens staffing — 77,841 — 77,841 Interim leadership staffing — 43,911 — 43,911 Temporary staffing 624,485 121,752 — 746,237 Permanent placement — 17,352 — 17,352 Language services — — 45,566 45,566 Vendor management systems — — 30,818 30,818 Other technologies — — 7,852 7,852 Technology-enabled services — — 84,236 84,236 Talent planning and acquisition — — 9,620 9,620 Total revenue $ 624,485 $ 139,104 $ 93,856 $ 857,445 Six Months Ended June 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 1,745,777 $ — $ — $ 1,745,777 Labor disruption services 83,070 — — 83,070 Local staffing 77,451 — — 77,451 Allied staffing 421,182 — — 421,182 Locum tenens staffing — 218,608 — 218,608 Interim leadership staffing — 91,960 — 91,960 Temporary staffing 2,327,480 310,568 — 2,638,048 Permanent placement 2,037 44,635 — 46,672 Language services — — 102,529 102,529 Vendor management systems — — 150,166 150,166 Other technologies — — 14,497 14,497 Technology-enabled services — — 267,192 267,192 Talent planning and acquisition — — 27,233 27,233 Total revenue $ 2,329,517 $ 355,203 $ 294,425 $ 2,979,145 Six Months Ended June 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 955,826 $ — $ — $ 955,826 Labor disruption services 2,553 — — 2,553 Local staffing 57,660 — — 57,660 Allied staffing 265,107 — — 265,107 Locum tenens staffing — 164,196 — 164,196 Interim leadership staffing — 82,770 — 82,770 Temporary staffing 1,281,146 246,966 — 1,528,112 Permanent placement — 32,894 — 32,894 Language services — — 86,571 86,571 Vendor management systems — — 62,619 62,619 Other technologies — — 13,972 13,972 Technology-enabled services — — 163,162 163,162 Talent planning and acquisition — — 19,222 19,222 Total revenue $ 1,281,146 $ 279,860 $ 182,384 $ 1,743,390 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2022 $ 339,015 $ 152,800 $ 400,526 $ 892,341 Goodwill adjustment for Synzi and SnapMD acquisition — — 33 33 Goodwill from Connetics acquisition 43,301 — — 43,301 Balance, June 30, 2022 $ 382,316 $ 152,800 $ 400,559 $ 935,675 Accumulated impairment loss as of December 31, 2021 and June 30, 2022 $ 154,444 $ 60,495 $ — $ 214,939 |