Segment Information | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing (including international nurse staffing and rapid response nurse staffing), labor disruption staffing, local staffing, international nurse and allied permanent placement, allied staffing and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, virtual care, credentialing solutions, and outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended September 30, Nine Months Ended September 30, 2022 2021 2022 2021 Revenue Nurse and allied solutions $ 828,317 $ 627,049 $ 3,157,834 $ 1,908,195 Physician and leadership solutions 175,152 150,663 530,355 430,523 Technology and workforce solutions 135,117 100,088 429,542 282,472 $ 1,138,586 $ 877,800 $ 4,117,731 $ 2,621,190 Segment operating income Nurse and allied solutions $ 115,182 $ 92,564 $ 471,141 $ 283,768 Physician and leadership solutions 23,904 19,301 64,280 62,366 Technology and workforce solutions 71,145 47,210 232,526 131,952 210,231 159,075 767,947 478,086 Unallocated corporate overhead 34,635 23,867 116,356 74,915 Depreciation and amortization 33,239 26,104 96,169 74,098 Depreciation (included in cost of revenue) 1,091 686 2,918 1,773 Share-based compensation 4,898 2,589 24,670 17,895 Interest expense, net, and other 8,961 5,223 28,630 24,278 Income before income taxes $ 127,407 $ 100,606 $ 499,204 $ 285,127 The following tables present the Company’s revenue disaggregated by service type. Prior period amounts have been reclassified to conform with current period presentation. These reclassifications have no impact on total revenue by reportable segment. Three Months Ended September 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 583,463 $ — $ — $ 583,463 Labor disruption services 19,479 — — 19,479 Local staffing 31,814 — — 31,814 Allied staffing 190,044 — — 190,044 Locum tenens staffing — 106,055 — 106,055 Interim leadership staffing — 47,559 — 47,559 Temporary staffing 824,800 153,614 — 978,414 Permanent placement 3,517 21,538 — 25,055 Language services — — 55,502 55,502 Vendor management systems — — 60,304 60,304 Other technologies — — 7,290 7,290 Technology-enabled services — — 123,096 123,096 Talent planning and acquisition — — 12,021 12,021 Total revenue $ 828,317 $ 175,152 $ 135,117 $ 1,138,586 Three Months Ended September 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 444,803 $ — $ — $ 444,803 Labor disruption services 22,573 — — 22,573 Local staffing 23,272 — — 23,272 Allied staffing 136,401 — — 136,401 Locum tenens staffing — 88,994 — 88,994 Interim leadership staffing — 43,814 — 43,814 Temporary staffing 627,049 132,808 — 759,857 Permanent placement — 17,855 — 17,855 Language services — — 47,135 47,135 Vendor management systems — — 33,467 33,467 Other technologies — — 7,819 7,819 Technology-enabled services — — 88,421 88,421 Talent planning and acquisition — — 11,667 11,667 Total revenue $ 627,049 $ 150,663 $ 100,088 $ 877,800 Nine Months Ended September 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 2,329,240 $ — $ — $ 2,329,240 Labor disruption services 102,549 — — 102,549 Local staffing 109,265 — — 109,265 Allied staffing 611,226 — — 611,226 Locum tenens staffing — 324,663 — 324,663 Interim leadership staffing — 139,519 — 139,519 Temporary staffing 3,152,280 464,182 — 3,616,462 Permanent placement 5,554 66,173 — 71,727 Language services — — 158,031 158,031 Vendor management systems — — 210,470 210,470 Other technologies — — 21,787 21,787 Technology-enabled services — — 390,288 390,288 Talent planning and acquisition — — 39,254 39,254 Total revenue $ 3,157,834 $ 530,355 $ 429,542 $ 4,117,731 Nine Months Ended September 30, 2021 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 1,400,629 $ — $ — $ 1,400,629 Labor disruption services 25,126 — — 25,126 Local staffing 80,932 — — 80,932 Allied staffing 401,508 — — 401,508 Locum tenens staffing — 253,190 — 253,190 Interim leadership staffing — 126,584 — 126,584 Temporary staffing 1,908,195 379,774 — 2,287,969 Permanent placement — 50,749 — 50,749 Language services — — 133,706 133,706 Vendor management systems — — 96,086 96,086 Other technologies — — 21,791 21,791 Technology-enabled services — — 251,583 251,583 Talent planning and acquisition — — 30,889 30,889 Total revenue $ 1,908,195 $ 430,523 $ 282,472 $ 2,621,190 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2022 $ 339,015 $ 152,800 $ 400,526 $ 892,341 Goodwill adjustment for Synzi and SnapMD acquisition — — 33 33 Goodwill from Connetics acquisition 43,301 — — 43,301 Balance, September 30, 2022 $ 382,316 $ 152,800 $ 400,559 $ 935,675 Accumulated impairment loss as of December 31, 2021 and September 30, 2022 $ 154,444 $ 60,495 $ — $ 214,939 |