Segment Information | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing (including international nurse staffing and rapid response nurse staffing), labor disruption staffing, local staffing, international nurse and allied permanent placement, allied staffing and revenue cycle solutions businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, virtual care, and outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended June 30, Six Months Ended June 30, 2023 2022 2023 2022 Revenue Nurse and allied solutions $ 689,015 $ 1,101,478 $ 1,513,495 $ 2,329,517 Physician and leadership solutions 176,229 175,697 341,986 355,203 Technology and workforce solutions 126,055 149,432 262,041 294,425 $ 991,299 $ 1,426,607 $ 2,117,522 $ 2,979,145 Segment operating income Nurse and allied solutions $ 102,993 $ 160,870 $ 216,438 $ 355,959 Physician and leadership solutions 26,456 19,995 51,556 40,376 Technology and workforce solutions 55,623 82,501 122,633 161,381 185,072 263,366 390,627 557,716 Unallocated corporate overhead 50,357 38,073 81,090 81,721 Depreciation and amortization 36,847 32,274 74,424 62,930 Depreciation (included in cost of revenue) 1,387 973 2,644 1,827 Share-based compensation 4,818 8,513 15,136 19,772 Interest expense, net, and other 12,175 10,080 22,434 19,669 Income before income taxes $ 79,488 $ 173,453 $ 194,899 $ 371,797 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2023 $ 382,005 $ 152,800 $ 400,559 $ 935,364 Goodwill adjustment for Connetics acquisition 415 — — 415 Balance, June 30, 2023 $ 382,420 $ 152,800 $ 400,559 $ 935,779 Accumulated impairment loss as of December 31, 2022 and June 30, 2023 $ 154,444 $ 60,495 $ — $ 214,939 Disaggregation of Revenue The following tables present the Company’s revenue disaggregated by service type: Three Months Ended June 30, 2023 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 477,209 $ — $ — $ 477,209 Labor disruption services 5,036 — — 5,036 Local staffing 18,775 — — 18,775 Allied staffing 182,212 — — 182,212 Locum tenens staffing — 121,912 — 121,912 Interim leadership staffing — 36,401 — 36,401 Temporary staffing 683,232 158,313 — 841,545 Permanent placement 5,783 17,916 — 23,699 Language services — — 63,650 63,650 Vendor management systems — — 46,554 46,554 Other technologies — — 5,792 5,792 Technology-enabled services — — 115,996 115,996 Talent planning and acquisition — — 10,059 10,059 Total revenue $ 689,015 $ 176,229 $ 126,055 $ 991,299 Three Months Ended June 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 775,668 $ — $ — $ 775,668 Labor disruption services 83,070 — — 83,070 Local staffing 33,394 — — 33,394 Allied staffing 207,309 — — 207,309 Locum tenens staffing — 105,936 — 105,936 Interim leadership staffing — 47,606 — 47,606 Temporary staffing 1,099,441 153,542 — 1,252,983 Permanent placement 2,037 22,155 — 24,192 Language services — — 53,291 53,291 Vendor management systems — — 75,144 75,144 Other technologies — — 6,839 6,839 Technology-enabled services — — 135,274 135,274 Talent planning and acquisition — — 14,158 14,158 Total revenue $ 1,101,478 $ 175,697 $ 149,432 $ 1,426,607 Six Months Ended June 30, 2023 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 1,069,886 $ — $ — $ 1,069,886 Labor disruption services 10,738 — — 10,738 Local staffing 44,047 — — 44,047 Allied staffing 378,337 — — 378,337 Locum tenens staffing — 228,615 — 228,615 Interim leadership staffing — 76,643 — 76,643 Temporary staffing 1,503,008 305,258 — 1,808,266 Permanent placement 10,487 36,728 — 47,215 Language services — — 125,326 125,326 Vendor management systems — — 100,727 100,727 Other technologies — — 13,139 13,139 Technology-enabled services — — 239,192 239,192 Talent planning and acquisition — — 22,849 22,849 Total revenue $ 1,513,495 $ 341,986 $ 262,041 $ 2,117,522 Six Months Ended June 30, 2022 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 1,745,777 $ — $ — $ 1,745,777 Labor disruption services 83,070 — — 83,070 Local staffing 77,451 — — 77,451 Allied staffing 421,182 — — 421,182 Locum tenens staffing — 218,608 — 218,608 Interim leadership staffing — 91,960 — 91,960 Temporary staffing 2,327,480 310,568 — 2,638,048 Permanent placement 2,037 44,635 — 46,672 Language services — — 102,529 102,529 Vendor management systems — — 150,166 150,166 Other technologies — — 14,497 14,497 Technology-enabled services — — 267,192 267,192 Talent planning and acquisition — — 27,233 27,233 Total revenue $ 2,329,517 $ 355,203 $ 294,425 $ 2,979,145 |