SEGMENT INFORMATION | SEGMENT INFORMATION The Company’s operating segments are identified in the same manner as they are reported internally and used by the Company’s chief operating decision maker for the purpose of evaluating performance and allocating resources. The Company has three reportable segments: (1) nurse and allied solutions, (2) physician and leadership solutions, and (3) technology and workforce solutions. The nurse and allied solutions segment includes the Company’s travel nurse staffing (including international nurse staffing and rapid response nurse staffing), labor disruption staffing, local staffing, international nurse and allied permanent placement, and allied staffing (including revenue cycle solutions) businesses. The physician and leadership solutions segment includes the Company’s locum tenens staffing, healthcare interim leadership staffing, executive search, and physician permanent placement businesses. The technology and workforce solutions segment includes the Company’s language services, vendor management systems, workforce optimization, and outsourced solutions businesses. The Company’s chief operating decision maker relies on internal management reporting processes that provide revenue and operating income by reportable segment for making financial decisions and allocating resources. Segment operating income represents income before income taxes plus depreciation, amortization of intangible assets, share-based compensation, interest expense, net, and other, and unallocated corporate overhead. The Company’s management does not evaluate, manage or measure performance of segments using asset information; accordingly, asset information by segment is not prepared or disclosed. The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated results and was derived from each segment’s internal financial information as used for corporate management purposes: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Revenue Nurse and allied solutions $ 442,399 $ 689,015 $ 961,696 $ 1,513,495 Physician and leadership solutions 186,065 176,229 374,862 341,986 Technology and workforce solutions 112,221 126,055 225,005 262,041 $ 740,685 $ 991,299 $ 1,561,563 $ 2,117,522 Segment operating income Nurse and allied solutions $ 46,207 $ 102,993 $ 99,549 $ 216,438 Physician and leadership solutions 21,661 26,456 43,883 51,556 Technology and workforce solutions 47,259 55,623 91,529 122,633 115,127 185,072 234,961 390,627 Unallocated corporate overhead 26,350 50,357 53,983 81,090 Depreciation and amortization 43,101 36,847 85,820 74,424 Depreciation (included in cost of revenue) 1,637 1,387 3,435 2,644 Share-based compensation 6,357 4,818 14,096 15,136 Interest expense, net, and other 15,715 12,175 32,343 22,434 Income before income taxes $ 21,967 $ 79,488 $ 45,284 $ 194,899 The following table summarizes the activity related to the carrying value of goodwill by reportable segment: Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Balance, January 1, 2024 $ 382,420 $ 328,570 $ 400,559 $ 1,111,549 Goodwill adjustment for MSDR acquisition — 4,758 — 4,758 Balance, June 30, 2024 $ 382,420 $ 333,328 $ 400,559 $ 1,116,307 Accumulated impairment loss as of December 31, 2023 and June 30, 2024 $ 154,444 $ 60,495 $ — $ 214,939 Disaggregation of Revenue The following tables present the Company’s revenue disaggregated by service type: Three Months Ended June 30, 2024 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 276,632 $ — $ — $ 276,632 Labor disruption services 372 — — 372 Local staffing 10,794 — — 10,794 Allied staffing 151,373 — — 151,373 Locum tenens staffing — 142,742 — 142,742 Interim leadership staffing — 30,239 — 30,239 Temporary staffing 439,171 172,981 — 612,152 Permanent placement 3,228 13,084 — 16,312 Language services — — 75,318 75,318 Vendor management systems — — 27,590 27,590 Other technologies — — 5,121 5,121 Technology-enabled services — — 108,029 108,029 Talent planning and acquisition — — 4,192 4,192 Total revenue $ 442,399 $ 186,065 $ 112,221 $ 740,685 Three Months Ended June 30, 2023 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 477,209 $ — $ — $ 477,209 Labor disruption services 5,036 — — 5,036 Local staffing 18,775 — — 18,775 Allied staffing 182,212 — — 182,212 Locum tenens staffing — 121,912 — 121,912 Interim leadership staffing — 36,401 — 36,401 Temporary staffing 683,232 158,313 — 841,545 Permanent placement 5,783 17,916 — 23,699 Language services — — 63,650 63,650 Vendor management systems — — 46,554 46,554 Other technologies — — 5,792 5,792 Technology-enabled services — — 115,996 115,996 Talent planning and acquisition — — 10,059 10,059 Total revenue $ 689,015 $ 176,229 $ 126,055 $ 991,299 Six Months Ended June 30, 2024 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 611,001 $ — $ — $ 611,001 Labor disruption services 400 — — 400 Local staffing 23,292 — — 23,292 Allied staffing 321,129 — — 321,129 Locum tenens staffing — 287,984 — 287,984 Interim leadership staffing — 60,511 — 60,511 Temporary staffing 955,822 348,495 — 1,304,317 Permanent placement 5,874 26,367 — 32,241 Language services — — 146,740 146,740 Vendor management systems — — 56,653 56,653 Other technologies — — 10,949 10,949 Technology-enabled services — — 214,342 214,342 Talent planning and acquisition — — 10,663 10,663 Total revenue $ 961,696 $ 374,862 $ 225,005 $ 1,561,563 Six Months Ended June 30, 2023 Nurse and Allied Solutions Physician and Leadership Solutions Technology and Workforce Solutions Total Travel nurse staffing $ 1,069,886 $ — $ — $ 1,069,886 Labor disruption services 10,738 — — 10,738 Local staffing 44,047 — — 44,047 Allied staffing 378,337 — — 378,337 Locum tenens staffing — 228,615 — 228,615 Interim leadership staffing — 76,643 — 76,643 Temporary staffing 1,503,008 305,258 — 1,808,266 Permanent placement 10,487 36,728 — 47,215 Language services — — 125,326 125,326 Vendor management systems — — 100,727 100,727 Other technologies — — 13,139 13,139 Technology-enabled services — — 239,192 239,192 Talent planning and acquisition — — 22,849 22,849 Total revenue $ 1,513,495 $ 341,986 $ 262,041 $ 2,117,522 |