LOANS | 3. LOANS December 31, 2017 2016 (In thousands) Loans consisted of the following amounts: Commercial real estate $ 732,616 $ 720,741 Residential real estate: Residential 557,752 522,083 Home equity 92,599 92,083 Commercial and industrial 238,502 222,286 Consumer 4,478 4,424 Unamortized total loans 1,625,947 1,561,617 Premiums and deferred loan fees and costs, net 4,734 4,867 Allowance for loan losses (10,831 ) (10,068 ) $ 1,619,850 $ 1,556,416 During 2017 and 2016, we purchased residential real estate loans aggregating $48.2 million and $108.4 million, respectively. These purchased loans are subject to underwriting standards that are consistent with our originated loans and we consider the risk attributes to be similar to originated loans. We have transferred a portion of our originated commercial loans to participating lenders. The amounts transferred have been accounted for as sales and are therefore not included in our accompanying consolidated balance sheets. We share ratably with our participating lenders in any gains or losses that may result from a borrower’s lack of compliance with contractual terms of the loan. We continue to service the loans on behalf of the participating lenders and, as such, collect cash payments from the borrowers, remit payments (net of servicing fees) to participating lenders and disburse required escrow funds to relevant parties. At December 31, 2017 and 2016, we serviced commercial loans for participants aggregating $32.6 million and $42.6 million, respectively. Mortgage loans serviced for others are not included in the accompanying consolidated balance sheets. The unpaid balances of these loans totaled $65.8 million and $75.2 million at December 31, 2017 and 2016, respectively. Net service fee income of $63,000, $12,500 and $4,000 was recorded for the years ended December 31, 2017, 2016 and 2015, respectively, and is included in service charges and fees on the consolidated statements of net income. Residential real estate mortgages are originated by the Bank both for its portfolio and for sale into the secondary market. The Bank may sell its loans to institutional investors such as the Federal Home Loan Mortgage Corporation. Under loan sale and servicing agreements with the investor, the Bank generally continues to service the residential real estate mortgages. The Bank pays the investor an agreed upon rate on the loan, which is less than the interest rate received from the borrower. The Bank retains the difference as a fee for servicing the residential real estate mortgages. The Bank capitalizes mortgage servicing rights at their fair value upon sale of the related loans, amortizes the asset over the estimated life of the serviced loan, and periodically assesses the asset for impairment. The significant assumptions used by a third party to estimate the fair value of capitalized servicing rights at December 31, 2017, include weighted average prepayment speed for the portfolio using the Public Securities Association Standard Prepayment Model (203 PSA), weighted average internal rate of return (10.05%), weighted average servicing fee (0.25%), and net cost to service loans ($59.39 per loan). The estimated fair value of capitalized servicing rights may vary significantly in subsequent periods primarily due to changing market interest rates, and their effect on prepayment speeds and discount rates. A summary of the activity in the balances of mortgage servicing rights follows: Years Ended December 31, 2017 2016 (In thousands) Balance at the beginning of year: $ 465 $ — Capitalized mortgage servicing rights — 502 Amortization (113 ) (37 ) Balance at the end of year $ 352 $ 465 Fair value at the end of year $ 528 $ 628 An analysis of changes in the allowance for loan losses by segment for the years ended December 31, 2017, 2016 and 2015 is as follows: Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) Balance at December 31, 2014 $ 3,705 $ 2,053 $ 2,174 $ 15 $ 1 $ 7,948 Provision 151 428 605 46 45 1,275 Charge-offs — (58 ) (345 ) (73 ) — (476 ) Recoveries — 8 51 34 — 93 Balance at December 31, 2015 $ 3,856 $ 2,431 $ 2,485 $ 22 $ 46 $ 8,840 Provision (credit) (668 ) 579 575 135 (46 ) 575 Charge-offs (170 ) (157 ) — (159 ) — (486 ) Recoveries 1,065 9 25 40 — 1,139 Balance at December 31, 2016 $ 4,083 $ 2,862 $ 3,085 $ 38 $ — $ 10,068 Provision (credit) 779 433 (144 ) 288 4 1,360 Charge-offs (292 ) (148 ) (289 ) (319 ) — (1,048 ) Recoveries 142 164 81 64 — 451 Balance at December 31, 2017 $ 4,712 $ 3,311 $ 2,733 $ 71 $ 4 $ 10,831 Further information pertaining to the allowance for loan losses by segment at December 31, 2017 and 2016 follows: Commercial Real Estate Residential Real Estate Commercial and Industrial Consumer Unallocated Total (In thousands) December 31, 2017 Amount of allowance for impaired loans $ — $ — $ — $ — $ — $ — Amount of allowance for non-impaired loans 4,712 3,311 2,733 71 4 10,831 Total allowance for loan losses $ 4,712 $ 3,311 $ 2,733 $ 71 $ 4 $ 10,831 Impaired loans $ 3,674 $ 3,964 $ 2,766 $ 120 $ — $ 10,524 Non-impaired loans 716,571 642,787 234,582 4,358 — 1,598,298 Impaired loans acquired with deteriorated credit quality 12,371 3,600 1,154 — — 17,125 Total loans $ 732,616 $ 650,351 $ 238,502 $ 4,478 $ — $ 1,625,947 December 31, 2016 Amount of allowance for impaired loans $ — $ — $ — $ — $ — $ — Amount of allowance for non-impaired loans 4,083 2,862 3,085 38 — 10,068 Total allowance for loan losses $ 4,083 $ 2,862 $ 3,085 $ 38 $ — $ 10,068 Impaired loans $ 3,335 $ 452 $ 3,042 $ — $ — $ 6,829 Non-impaired loans 701,766 609,107 217,972 4,424 — 1,533,269 Impaired loans acquired with deteriorated credit quality 15,640 4,607 1,272 — — 21,519 Total loans $ 720,741 $ 614,166 $ 222,286 $ 4,424 $ — $ 1,561,617 The following is a summary of past due and nonaccrual loans by class at December 31, 2017 and 2016: 30 – 59 Days Past Due 60 – 89 Days Past Due Greater than 90 Days Past Due Total Past Due Past Due 90 Days or More and Still Accruing Non-Accrual Loans (In thousands) December 31, 2017 Commercial real estate $ 1,951 $ 144 $ 290 $ 2,385 $ — $ 2,959 Residential real estate: Residential 2,992 1,480 1,911 6,383 — 5,961 Home equity 635 — 48 683 — 696 Commercial and industrial 1,731 797 162 2,690 — 3,019 Consumer 65 — 41 106 — 120 Total $ 7,374 $ 2,421 $ 2,452 $ 12,247 $ — $ 12,755 December 31, 2016 Commercial real estate $ 1,400 $ 1,338 $ 361 $ 3,099 $ — $ 4,452 Residential real estate: Residential 3,160 1,006 974 5,140 — 5,744 Home equity 347 46 — 393 — 120 Commercial and industrial 509 368 41 918 — 3,714 Consumer 92 43 8 143 — 27 Total $ 5,508 $ 2,801 $ 1,384 $ 9,693 $ — $ 14,057 The following is a summary of impaired loans by class: Year Ended At December 31, 2017 December 31, 2017 Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized (In thousands) Impaired Loans: (1) Commercial real estate $ 16,045 $ 18,773 $ — $ 18,215 $ 842 Residential real estate 6,816 7,298 — 6,630 45 Home equity 748 783 359 4 Commercial and industrial 3,920 9,215 — 4,388 237 Consumer 120 129 93 — Total impaired loans $ 27,649 $ 36,198 $ — $ 29,685 $ 1,128 (1) Includes loans acquired with deteriorated credit quality and performing troubled debt restructurings. Year Ended At December 31, 2016 December 31, 2016 Recorded Investment Unpaid Principal Balance Related Allowance Average Recorded Investment Interest Income Recognized (In thousands) Impaired Loans: (1) Commercial real estate $ 18,975 $ 21,330 $ — $ 5,458 $ 191 Residential real estate 5,059 5,676 — 1,052 7 Commercial and industrial 4,314 11,049 — 3,504 40 Total impaired loans $ 28,348 $ 38,055 $ — $ 10,014 $ 238 (1) Includes loans acquired with deteriorated credit quality and performing troubled debt restructurings. No interest income was recognized for impaired loans on a cash-basis method during the years ended December 31, 2017 or 2016. Interest income recognized during the year ended December 31, 2017 related to performing purchased impaired loans and TDRs while activity during the year ended December 31, 2016 related to TDRs. We may periodically agree to modify the contractual terms of loans. When a loan is modified and a concession is made to a borrower experiencing financial difficulty, the modification is considered a troubled debt restructuring (“TDR”). These concessions could include a reduction in the interest rate on the loan, payment extensions, postponement or forgiveness of principal, forbearance or other actions intended to maximize collection. All TDRs are classified as impaired. When we modify loans in a TDR, we measure impairment similar to other impaired loans based on the present value of expected future cash flows, discounted at the contractual interest rate of the original loan agreement, or use the current fair value of the collateral, less selling costs for collateral dependent loans. If we determine that the value of the modified loan is less than the recorded investment in the loan (net of previous charge-offs, deferred loan fees or costs and unamortized premium or discount), impairment is recognized through a specific allowance or a charge-off to the allowance. Nonperforming TDRs are shown as nonperforming loans. The following table summarizes TDRs at the dates indicated: Year Ended Year Ended December 31, 2017 December 31, 2016 Number of Contracts Pre-Modification Outstanding Recorded Investment Post-Modification Outstanding Recorded Investment Number of Contracts Pre-Modification Outstanding Recorded Investment Post-Modification Outstanding Recorded Investment (Dollars in thousands) (Dollars in thousands) Troubled Debt Restructurings: Commercial Real Estate — $ — $ — 2 $ 1,946 $ 1,946 Commercial and Industrial 1 112 112 3 2,899 2,899 Residential — — — 4 555 555 Total 1 $ 112 $ 112 9 $ 5,400 $ 5,400 During the year ended December 31, 2016, a substandard impaired loan relationship in the amount of $4.6 million was designated a TDR. The Bank entered into a forbearance agreement which offered an interest only period. Due to the borrower continuing to experience declining sales, the interest only period was extended during the second quarter of 2016, resulting in the TDR classification. The loans are on non-accrual and are current. The loans are measured for impairment quarterly and appropriate reserves/charge offs have been taken. There were no significant loans modified during the year ended December 31, 2017. During the years ended December 31, 2017 and 2016, no TDRs defaulted (defined as 30 days or more past due) within 12 months of restructuring. Upon our merger with Chicopee, we acquired 3 TDR loans totaling $440,000 that subsequently defaulted within the year of restructuring. As of December 31, 2017, we have not committed to lend any additional funds for loans that are classified as impaired. There were $256,000 in charge-offs on TDRs during the year ended December 31, 2017. There were no charge-offs on TDRs during the year ended December 31, 2016. Loans Acquired with Deteriorated Credit Quality The following is a summary of loans acquired with evidence of credit deterioration from Chicopee as of December 31, 2017. Contractual Required Payments Receivable Cash Expected To Be Collected Non- Accretable Discount Accretable Yield Loans Receivable (In thousands) Balance at December 31, 2016 $ 37,437 $ 29,040 $ 8,397 $ 7,521 $ 21,519 Collections (4,289 ) (3,504 ) (785 ) (750 ) (2,754 ) Dispositions (3,786 ) (2,378 ) (1,408 ) (738 ) (1,640 ) Balance at December 31, 2017 $ 29,362 $ 23,158 $ 6,204 $ 6,033 $ 17,125 Credit Quality Information We use an eight-grade internal loan rating system for commercial real estate and commercial and industrial loans. Performing residential real estate, home equity and consumer loans are grouped with “Pass” rated loans. Nonperforming residential real estate, home equity and consumer loans are monitored individually for impairment and risk rated as “substandard.” Loans rated 1 – 4 are considered “Pass” or “Pass Watch” rated loans with acceptable risk. Loans rated 5 are considered “Special Mention.” These loans exhibit potential credit weaknesses or downward trends and are being closely monitored by us. Loans rated 6 are considered “Substandard.” Generally, a loan is considered substandard if the borrower exhibits a well-defined weakness that may be inadequately protected by the current net worth and cash flow capacity to pay the current debt. Loans rated 7 are considered “Doubtful.” Loans classified as doubtful have all the weaknesses inherent in those classified substandard with the added characteristic that the weaknesses make collection or liquidation in full, on the basis of currently existing facts, highly questionable and improbable and that a partial loss of principal is likely. Loans rated 8 are considered uncollectible and of such little value that their continuance as loans is not warranted. On an annual basis, or more often if needed, we formally review the ratings on all commercial real estate and commercial and industrial loans. We engage an independent third party to review a significant portion of loans within these segments on at least an annual basis. We use the results of these reviews as part of our annual review process. In addition, management utilizes delinquency reports, the watch list and other loan reports to monitor credit quality in other segments. Construction loans are reported within commercial real estate loans and total $84.4 million and $88.9 million at December 31, 2017 and 2016, respectively. The following table presents our loans by risk rating at December 31, 2017 and December 31, 2016: Commercial Real Estate Residential 1-4 family Home Equity Commercial and Industrial Consumer Total (Dollars in thousands) December 31, 2017 Loans rated 1 – 4 $ 708,992 $ 551,469 $ 91,903 $ 205,537 $ 4,475 $ 1,562,376 Loans rated 5 15,098 — — 24,565 — 39,663 Loans rated 6 8,526 6,283 696 8,400 3 23,908 Loans rated 7 — — — — — — $ 732,616 $ 557,752 $ 92,599 $ 238,502 $ 4,478 $ 1,625,947 December 31, 2016 Loans rated 1 – 4 $ 698,164 $ 516,339 $ 91,964 $ 197,296 $ 4,397 $ 1,508,160 Loans rated 5 14,068 — — 6,727 — 20,795 Loans rated 6 6,604 5,744 119 15,379 27 27,873 Loans rated 7 1,905 — — 2,884 — 4,789 $ 720,741 $ 522,083 $ 92,083 $ 222,286 $ 4,424 $ 1,561,617 |