SEGMENT REPORTING | SEGMENT REPORTING Our chief operating decision makers ("CODM") previously utilized the following three operating segments, "Acute Care EHR", "Post-acute Care EHR" and "TruBridge". However, in the fourth quarter of 2022, the Company made a number of changes to its organizational structure and management system to better align the Company's operating model to its strategic initiatives. As a result of these changes, the Company revised its operating segments. The new operating and reportable segments, based on our three distinct business units with unique market dynamics and opportunities, are "RCM", "EHR", and "Patient Engagement". These segments represent the components of the Company for which separate financial information is available that is utilized on a regular basis by the CODM in assessing segment performance and in allocating the Company's resources. Management evaluates the performance of the segments based on revenues and adjusted EBITDA. The Company previously evaluated the performance of the segments based on segment gross profit. Management believes adjusted EBITDA is a useful measure to assess the performance and liquidity of the Company as it provides meaningful operating results by excluding the effects of expenses that are not reflective of its operating business performance. Our CODM group is comprised of the Chief Executive Officer, Chief Operating Officer, and Chief Financial Officer. Accounting policies for each of the reportable segments are the same as those used on a consolidated basis. The segment disclosures below for the three and six months ended June 30, 2022 have been recast to conform to the current year presentation. Adjusted EBITDA consists of GAAP net income as reported and adjusts for (i) deferred revenue purchase accounting adjustments arising from purchase allocation adjustments related to business acquisitions; (ii) depreciation expense; (iii) amortization of software development costs; (iv) amortization of acquisition-related intangible assets; (v) stock-based compensation; (vi) severance and other non-recurring charges; (vii) interest expense and other, net; (viii) gain on contingent consideration; and (ix) the provision for income taxes. There are no intersegment revenues to be eliminated in computing segment revenue. The CODM do not evaluate operating segments nor make decisions regarding operating segments based on assets. Consequently, we do not disclose total assets by reportable segment. The following table presents a summary of the revenues and adjusted EBITDA of our three operating segments for the three and six months ended June 30, 2023 and 2022: Three Months Ended June 30, Six Months Ended June 30, (In thousands) 2023 2022 2023 2022 Revenues by segment: RCM $ 47,760 $ 46,814 $ 96,391 $ 87,325 EHR Recurring revenue Acute EHR 28,349 26,732 55,962 54,097 Post-acute EHR 3,729 3,792 7,636 7,687 Total recurring EHR revenue 32,078 30,524 63,598 61,784 Non-recurring revenue Acute EHR 2,544 2,939 5,835 5,966 Post-acute EHR 345 680 725 1,155 Total non-recurring EHR revenue 2,889 3,619 6,560 7,121 Total EHR revenue $ 34,967 $ 34,143 $ 70,158 $ 68,905 Patient Engagement 1,895 1,769 4,306 4,367 Total revenues $ 84,622 $ 82,726 $ 170,855 $ 160,597 Adjusted EBITDA by segment: RCM $ 5,682 $ 8,064 $ 13,580 17,645 EHR 5,568 5,707 11,725 11,870 Patient Engagement (23) (602) 564 (192) Total adjusted EBITDA $ 11,227 $ 13,169 $ 25,869 $ 29,323 The following table reconciles net income to adjusted EBITDA: Three Months Ended June 30, Six Months Ended June 30, (In thousands) 2023 2022 2023 2022 Net income (loss), as reported $ (2,837) $ 3,076 247 11,189 Deferred revenue and other purchase accounting adjustments — 30 — 109 Depreciation expense 597 690 1,095 1,269 Amortization of software development costs 1,826 733 3,312 1,259 Amortization of acquisition-related intangibles 4,014 4,758 8,029 8,430 Stock-based compensation (123) 1,703 1,124 3,420 Severance and other non-recurring charges 6,819 667 7,920 1,262 Interest expense and other, net 2,586 1,079 4,988 1,839 Gain on contingent consideration — (330) — (1,580) Provision (benefit) for income taxes (1,655) 763 (846) 2,126 Total adjusted EBITDA $ 11,227 $ 13,169 $ 25,869 $ 29,323 Certain of the items excluded or adjusted to arrive at adjusted EBITDA are described below: • Deferred revenue and other purchase accounting adjustments - Deferred revenue purchase accounting adjustments includes acquisition-related deferred revenue adjustments, which reflect the fair value adjustments to deferred revenues acquired in business acquisitions. The fair value of deferred revenue represents an amount equivalent to the estimated cost plus an appropriate profit margin, to perform services related to the acquiree's software and product support, which assumes a legal obligation to do so, based on the deferred revenue balance as of the acquisition date. We add back deferred revenue and other adjustments for adjusted EBITDA because we believe the inclusion of this amount directly correlates to the underlying performance of our operations. • Amortization of acquisition-related intangibles - Acquisition related amortization expense is a non-cash expense arising primarily from the acquisition of intangibles in connection with acquisitions or investments. We exclude acquisition-related amortization expense from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of new acquisitions and full amortization of previously acquired intangible assets. • Stock-based compensation - Stock-based compensation expense is a non-cash expense arising from the grant of stock-based awards. We exclude stock-based compensation expense from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods as a result of the timing and valuation of grants of new stock-based awards, including grants in connection with acquisitions. • Severance and other non-recurring charges - Non-recurring charges relate to certain severance and other charges incurred in connection with activities that are considered non-recurring. We exclude non-recurring expenses (primarily related to costs associated with our recent business transformation initiative and non-recurring lease termination costs) and transaction-related costs from adjusted EBITDA because we believe (i) the amount of such expenses in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such expenses can vary significantly between periods. • Gain on contingent consideration - The purchase agreement for our acquisition of TruCode in 2021 contained contingent consideration, or "earnout," provisions whereby the previous shareholders of TruCode would receive additional consideration at the conclusion of a one-year period beginning on the acquisition date and ending on the first anniversary of the acquisition date, depending on the achievement of certain profitability targets. After the initial measurement period, U.S. GAAP requires that any adjustments to the estimated fair value of this contingent liability, including upon final determination of amounts due, should be recorded in the relevant period's earnings. We exclude gains on contingent consideration from adjusted EBITDA because we believe (i) the amount of such gains in any specific period may not directly correlate to the underlying performance of our business operations and (ii) such gains can vary between periods. |