Claim Liabilities and Claim Adjustment Expenses | 11. Claim Liabilities and Claim Adjustment Expenses A reconciliation of the beginning and ending balances of claim liabilities in 2019, 2018 and 2017 is as follows: 2019 Managed Care Other Business Segments * Consolidated Claim liabilities at beginning of year $ 394,226 $ 542,563 $ 936,789 Reinsurance recoverable on claim liabilities - (315,543 ) (315,543 ) Net claim liabilities at beginning of year 394,226 227,020 621,246 Claims incurred Current period insured events 2,556,027 110,513 2,666,540 Prior period insured events (29,344 ) (5,191 ) (34,535 ) Total 2,526,683 105,322 2,632,005 Payments of losses and loss-adjustment expenses Current period insured events 2,293,251 61,966 2,355,217 Prior period insured events 286,381 39,412 325,793 Total 2,579,632 101,378 2,681,010 Net claim liabilities at end of year 341,277 230,964 572,241 Reinsurance recoverable on claim liabilities - 137,017 137,017 Claim liabilities at end of year $ 341,277 $ 367,981 $ 709,258 2018 Managed Care Other Business Segments * Consolidated Claim liabilities at beginning of year $ 367,357 $ 739,519 $ 1,106,876 Reinsurance recoverable on claim liabilities - (633,099 ) (633,099 ) Net claim liabilities at beginning of year 367,357 106,420 473,777 Claims incurred Current period insured events 2,308,516 103,368 2,411,884 Prior period insured events (36,015 ) 120,961 84,946 Total 2,272,501 224,329 2,496,830 Payments of losses and loss-adjustment expenses Current period insured events 1,982,372 57,260 2,039,632 Prior period insured events 263,260 46,469 309,729 Total 2,245,632 103,729 2,349,361 Net claim liabilities at end of year 394,226 227,020 621,246 Reinsurance recoverable on claim liabilities - 315,543 315,543 Claim liabilities at end of year $ 394,226 $ 542,563 $ 936,789 2017 Managed Care Other Business Segments * Consolidated Claim liabilities at beginning of year $ 349,047 $ 138,896 $ 487,943 Reinsurance recoverable on claim liabilities - (38,998 ) (38,998 ) Net claim liabilities at beginning of year 349,047 99,898 448,945 Claims incurred Current period insured events 2,231,052 118,012 2,349,064 Prior period insured events (12,782 ) (8,975 ) (21,757 ) Total 2,218,270 109,037 2,327,307 Payments of losses and loss-adjustment expenses Current period insured events 1,940,410 64,051 2,004,461 Prior period insured events 259,550 38,536 298,086 Total 2,199,960 102,587 2,302,547 Net claim liabilities at end of year 367,357 106,348 473,705 Reinsurance recoverable on claim liabilities - 633,171 633,171 Claim liabilities at end of year $ 367,357 $ 739,519 $ 1,106,876 * Other Business Segments include the Life Insurance and Property and Casualty segments, as well as intersegment eliminations. The actual amounts of claims incurred in connection with insured events occurring in a prior period typically differ from estimates of such claims made in the prior period. Amounts included as incurred claims for prior period insured events reflect the aggregate net amount of these differences. The favorable developments in the claims incurred and loss-adjustment expenses for prior period insured events for 2019 and 2017 are primarily due to better than expected utilization trends in the Managed Care segment. The claims incurred disclosed in this table exclude the portion of the change in the liability for future policy benefits amounting to $34,251, $30,783, and $25,794 that is included within the consolidated claims incurred during the years ended December 31, 2019, 2018 and 2017, respectively. The following is information about incurred and paid claims development, net of reinsurance, as of December 31, 2019, as well as cumulative claim frequency. Additional information presented includes total incurred-but-not-reported liabilities plus expected development on reported claims which is included within the net incurred claims amounts. The information about incurred and paid claims development for the year ended December 31, 2015 and previous years are presented as supplementary information and are unaudited where indicated. The average annual percentage payout of incurred claims by age as of December 31, 2019, is presented as required supplementary information. Managed Care The Company estimates its liabilities for unpaid claims following a detailed actuarial process that entails using both historical claim payment patterns as well as emerging medical cost trends to project a best estimate of claim liabilities. This process includes comparing the historical claims incurred dates to the actual dates on claims payment. Completion factors are applied to claims paid through the consolidated financial statements date to estimate the claim expense incurred for the current period. The liability for claim adjustment expenses consists of adjustments made by our actuaries based on their knowledge and their estimate of emerging impacts to benefit costs and payment speed. Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of December 31, 2019 Incurred Year (in thousands) (unaudited) 2018 2019 Total of IBNR Liabilities Plus Expected Development on Reported Claims Cumulative Number of Reported Claims 2018 $ 2,308,518 $ 2,292,293 $ 33,699 17,652 2019 2,556,027 262,776 20,795 Total $ 4,848,320 Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Incurred Year (unaudited) 2018 2019 2018 $ 1,982,374 $ 2,258,594 2019 2,293,251 Total $ 4,551,845 All outstanding liabilities before 2018, net of reinsurance 44,802 Liabilities for claims and claim adjustment expenses, net of reinsurance $ 341,277 Property and Casualty Claims liability for Property and Casualty represents individual case estimates for reported claims and estimates for unreported losses, net of any salvage and subrogation based on past experience modified for current trends and estimates of expense for investigating and setting claims. Incurred Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance As of December 31, 2019 Incurred Year Incurred amount Total of IBNR Plus Expected Development on Reported Claims Cumulative Number of reported claims (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2010 $ 54,226 $ 54,090 $ 55,266 $ 56,400 $ 57,115 $ 57,386 $ 57,242 $ 56,960 $ 56,981 $ 57,025 $ 115 19,712 2011 51,315 50,287 51,105 50,776 51,895 52,099 51,729 51,684 51,771 110 20,779 2012 49,040 49,856 48,900 49,817 48,945 48,186 47,731 47,725 344 21,243 2013 52,343 51,030 49,606 49,168 48,229 47,550 47,104 586 20,904 2014 48,430 45,410 43,707 42,547 41,457 41,147 591 19,106 2015 45,067 40,175 37,271 35,505 34,889 796 18,041 2016 48,127 44,294 41,168 39,488 1,397 20,863 2017 60,694 187,376 189,162 6,264 39,368 2018 40,619 37,603 5,894 16,299 2019 43,589 18,808 9,166 Total $ 589,503 Cumulative Paid claims and Allocated Claim Adjustment Expenses, Net of Reinsurance Incurred Year (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2010 $ 27,118 $ 38,964 $ 45,409 $ 49,808 $ 52,890 $ 54,027 $ 54,996 $ 55,715 $ 56,253 $ 56,428 2011 24,534 34,835 41,606 44,996 47,908 49,598 50,457 50,761 51,127 2012 22,677 33,620 40,406 43,663 45,607 46,094 46,441 46,625 2013 21,376 33,249 38,979 42,840 44,252 45,234 45,502 2014 18,752 28,657 33,809 36,875 37,857 38,773 2015 17,063 24,935 28,040 30,729 32,188 2016 20,099 28,996 32,820 34,546 2017 28,414 41,855 48,574 2018 16,555 24,402 2019 16,305 $ 394,470 All outstanding liabilities before 2010, net of reinsurance 1,996 Liabilities for claims and claims adjustment expenses, net of reinsurance $ 197,029 The following table includes the average annual percentage payout of incurred claims by age, net of reinsurance, for the Property and Casualty segment, presented as required supplementary information as of December 31, 2019: (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) (unaudited) 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 Average 43.0% 20.7% 10.7% 7.0% 4.1% 2.1% 1.2% 0.7% 0.8% 0.3% The reconciliation of the net incurred and paid claims development tables, by segment, to the liability for claims and claim adjustment expenses in the consolidated balance sheets is as follows: As of December 31, 2019 Net outstanding liabilities Managed Care $341,277 Property and Casualty 197,029 Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance 538,306 Reinsurance recoverable on unpaid claims - Property and Casualty 124,990 Insurance lines other than short-duration 47,095 Intersegment elimination (1,133) Total gross liability for unpaid claims and claim adjustment expense $709,258 Claim liabilities as of December 31, 2019 and 2018 include approximately $241,663 and $415,900, respectively, of gross losses related to the impact of Hurricanes Irma and Maria which made landfall in Puerto Rico in September 2017. |