Tangoe Inactive 10-K17 Mar 142013 FY Annual reportFinancial data

Company Profile

Document_and_Entity_Informatio

Document and Entity Information (USD $)	12 Months Ended
Document and Entity Information (USD $)	Dec. 31, 2013	Mar. 07, 2014	Jun. 28, 2013
Document and Entity Information	'	'	'
Entity Registrant Name	'TANGOE INC	'	'
Entity Central Index Key	'0001182325	'	'
Document Type	'10-K	'	'
Document Period End Date	31-Dec-13	'	'
Amendment Flag	'false	'	'
Current Fiscal Year End Date	'--12-31	'	'
Entity Well-known Seasoned Issuer	'No	'	'
Entity Voluntary Filers	'No	'	'
Entity Current Reporting Status	'Yes	'	'
Entity Filer Category	'Accelerated Filer	'	'
Entity Public Float	'	'	$500,274,407
Entity Common Stock, Shares Outstanding	'	38,517,235	'
Document Fiscal Year Focus	'2013	'	'
Document Fiscal Period Focus	'FY	'	'

Consolidated_Balance_Sheets

Consolidated Balance Sheets (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
CURRENT ASSETS:	'	'
Cash and cash equivalents	$43,182	$50,211
Accounts receivable, less allowances of $198 and $283, respectively	43,273	38,309
Prepaid expenses and other current assets	4,537	3,384
Total current assets	90,992	91,904
COMPUTERS, FURNITURE AND EQUIPMENT-NET	4,317	3,999
OTHER ASSETS:	'	'
Intangible assets-net	36,637	44,249
Goodwill	65,963	65,825
Security deposits and other non-current assets	935	1,291
TOTAL ASSETS	198,844	207,268
CURRENT LIABILITIES:	'	'
Accounts payable	9,570	9,128
Accrued expenses	8,871	12,035
Deferred revenue-current portion	9,063	9,648
Notes payable-current portion	1,831	22,443
Other current liabilities	160	305
Total current liabilities	29,495	53,559
OTHER LIABILITIES:	'	'
Deferred taxes and other non-current liabilities	3,598	3,543
Deferred revenue-less current portion	1,536	1,415
Notes payable-less current portion	203	131
Total liabilities	34,832	58,648
COMMITMENT AND CONTINGENCIES (NOTE 15)	'	'
STOCKHOLDERS' EQUITY:	'	'
Common stock, par value $0.0001 per share - 150,000,000 shares authorized as of December 31, 2012 and 2013; 37,613,327 and 38,160,928 shares issued and outstanding as of December 31, 2012 and 2013, respectively	4	4
Additional paid-in capital	202,808	191,581
Warrants for common stock	10,610	10,610
Accumulated deficit	-48,795	-53,757
Accumulated other comprehensive income (loss)	-615	182
Total stockholders' equity	164,012	148,620
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY	$198,844	$207,268

Consolidated_Balance_Sheets_Pa

Consolidated Balance Sheets (Parenthetical) (USD $)	Dec. 31, 2013	Dec. 31, 2012
In Thousands, except Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
Consolidated Balance Sheets	'	'
Accounts receivable, allowances (in dollars)	$283	$198
Common stock, par value (in dollars per share)	$0.00	$0.00
Common stock, shares authorized	150,000,000	150,000,000
Common stock, shares issued	38,160,928	37,613,327
Common stock, shares outstanding	38,160,928	37,613,327

Consolidated_Statements_of_Ope

Consolidated Statements of Operations (USD $)	12 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Revenue:	'	'	'
Recurring technology and services	$168,484	$137,979	$93,671
Strategic consulting, software licenses and other	20,430	16,533	11,270
Total revenue	188,914	154,512	104,941
Cost of revenue:	'	'	'
Recurring technology and services	76,228	63,976	44,814
Strategic consulting, software licenses and other	8,750	6,627	5,165
Total cost of revenue	84,978	70,603	49,979
Gross profit	103,936	83,909	54,962
Operating expenses:	'	'	'
Sales and marketing	33,382	24,840	16,648
General and administrative	34,765	29,317	17,777
Research and development	19,570	16,696	11,860
Depreciation and amortization	10,452	8,666	4,551
Restructuring charge	654	'	1,549
Income from operations	5,113	4,390	2,577
Other income (expense), net:	'	'	'
Interest expense	-401	-943	-3,047
Interest income	60	80	45
Other (expense) income	1,201	-9	'
Increase in fair value of warrants for redeemable convertible preferred stock	'	'	-1,996
(Loss) income before income tax provision	5,973	3,518	-2,421
Income tax provision	1,011	480	534
Net (loss) income	4,962	3,038	-2,955
Preferred dividends	'	'	-2,168
Accretion of redeemable convertible preferred stock	'	'	-37
(Loss) income applicable to common stockholders	$4,962	$3,038	($5,160)
(Loss) income per common share:	'	'	'
Basic (in dollars per share)	$0.13	$0.08	($0.31)
Diluted (in dollars per share)	$0.12	$0.08	($0.31)
Weighted average number of common shares:	'	'	'
Basic (in shares)	37,706	36,492	16,412
Diluted (in shares)	40,472	39,870	16,412

Consolidated_Statements_of_Com

Consolidated Statements of Comprehensive (Loss) Income (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Consolidated Statements of Comprehensive (Loss) Income	'	'	'
Net (loss) income	$4,962	$3,038	($2,955)
Foreign currency translation (loss) income adjustment	-797	223	-42
Comprehensive (loss) income	$4,165	$3,261	($2,997)

Consolidated_Statements_of_Cha

Consolidated Statements of Changes in Stockholders' (Deficit) Equity (USD $)	Total	Series A Convertible Preferred Stock	Common Stock	Additional Paid-In Capital	Common Stock Warrants	Notes Receivable for Purchase of Common Stock	Accumulated Deficit	Other Comprehensive Income (Loss)
In Thousands, except Share data, unless otherwise specified	Total	Series A Convertible Preferred Stock	Common Stock	Additional Paid-In Capital	Common Stock Warrants	Notes Receivable for Purchase of Common Stock	Accumulated Deficit	Other Comprehensive Income (Loss)
Balance at Dec. 31, 2010	($42,022)	$366	'	$7,317	$2,022	($93)	($51,635)	$1
Balance (in shares) at Dec. 31, 2010	'	1,928,479	4,647,731	'	'	'	'	'
Increase (Decrease) in Stockholders' Equity	'	'	'	'	'	'	'	'
Net (loss) income	-2,955	'	'	'	'	'	-2,955	'
Foreign currency translation adjustment	-42	'	'	'	'	'	'	-42
Issuance of shares upon initial public/follow-on offering, net of issuance costs	65,982	'	1	65,981	'	'	'	'
Issuance of shares upon initial public/follow-on offering, net of issuance costs (in shares)	'	'	7,500,000	'	'	'	'	'
Issuance of shares from exercise of stock options	1,401	'	'	1,401	'	'	'	'
Issuance of shares from exercise of stock options (in shares)	'	'	1,000,702	'	'	'	'	'
Issuance of shares from exercise of stock warrants	192	'	'	192	'	'	'	'
Issuance of shares from exercise of stock warrants (in shares)	'	'	50,196	'	'	'	'	'
Cashless exercise of preferred warrant	19	'	'	19	'	'	'	'
Cashless exercise of preferred warrant (in shares)	'	'	931,896	'	'	'	'	'
Preferred stock dividends and accretion	-2,205	'	'	'	'	'	-2,205	'
Issuance of stock warrants	4,534	'	'	'	4,534	'	'	'
Conversion of preferred stock to common stock	63,651	-366	2	64,015	'	'	'	'
Conversion of preferred stock to common stock (in shares)	'	-1,928,479	19,022,067	'	'	'	'	'
Conversion of preferred stock warrants to common stock warrants	4,054	'	'	'	4,054	'	'	'
Stock-based compensation - equity awards	3,980	'	'	3,980	'	'	'	'
Balance at Dec. 31, 2011	96,589	'	3	142,905	10,610	-93	-56,795	-41
Balance (in shares) at Dec. 31, 2011	'	'	33,152,592	'	'	'	'	'
Increase (Decrease) in Stockholders' Equity	'	'	'	'	'	'	'	'
Net (loss) income	3,038	'	'	'	'	'	3,038	'
Foreign currency translation adjustment	223	'	'	'	'	'	'	223
Securities issued in connection with acquisition	1,984	'	'	1,984	'	'	'	'
Securities issued in connection with acquisition (in shares)	'	'	165,775	'	'	'	'	'
Issuance of shares upon initial public/follow-on offering, net of issuance costs	37,729	'	1	37,728	'	'	'	'
Issuance of shares upon initial public/follow-on offering, net of issuance costs (in shares)	'	'	2,200,000	'	'	'	'	'
Issuance of shares from exercise of stock options	4,081	'	'	4,081	'	'	'	'
Issuance of shares from exercise of stock options (in shares)	'	'	1,859,557	'	'	'	'	'
Issuance of shares from exercise of stock warrants	93	'	'	93	'	'	'	'
Issuance of shares from exercise of stock warrants (in shares)	'	'	449,877	'	'	'	'	'
Issuance of shares in payment of board of director fees	21	'	'	21	'	'	'	'
Issuance of shares in payment of board of director fees (in shares)	'	'	1,021	'	'	'	'	'
Issuance of shares from executive stock grant	150	'	'	150	'	'	'	'
Issuance of shares from executive stock grant (in shares)	'	'	9,639	'	'	'	'	'
Repurchase of common stock	-4,396	'	'	-4,396	'	'	'	'
Repurchase of common stock (in shares)	'	'	-357,751	'	'	'	'	'
Repayment of notes receivable	93	'	'	'	'	93	'	'
Stock-based compensation - equity awards	9,015	'	'	9,015	'	'	'	'
Balance at Dec. 31, 2012	148,620	'	4	191,581	10,610	'	-53,757	182
Balance (in shares) at Dec. 31, 2012	'	'	37,480,710	'	'	'	'	'
Increase (Decrease) in Stockholders' Equity	'	'	'	'	'	'	'	'
Net (loss) income	4,962	'	'	'	'	'	4,962	'
Foreign currency translation adjustment	-797	'	'	'	'	'	'	-797
Issuance of shares to employees and board of directors	761	'	'	761	'	'	'	'
Issuance of shares to employees and board of directors (in shares)	'	'	76,916	'	'	'	'	'
Issuance of shares from exercise of stock options	4,826	'	'	4,826	'	'	'	'
Issuance of shares from exercise of stock options (in shares)	'	'	1,015,817	'	'	'	'	'
Issuance of shares from exercise of stock warrants	35	'	'	35	'	'	'	'
Issuance of shares from exercise of stock warrants (in shares)	'	'	14,907	'	'	'	'	'
Issuance of shares from vesting of restricted stock units (in shares)	'	'	92,338	'	'	'	'	'
Repurchase of common stock	-6,893	'	'	-6,893	'	'	'	'
Repurchase of common stock (in shares)	'	'	-519,760	'	'	'	'	'
Stock-based compensation - equity awards	12,498	'	'	12,498	'	'	'	'
Balance at Dec. 31, 2013	$164,012	'	$4	$202,808	$10,610	'	($48,795)	($615)
Balance (in shares) at Dec. 31, 2013	'	'	38,160,928	'	'	'	'	'

Consolidated_Statements_of_Cas

Consolidated Statements of Cash Flows (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Operating activities:	'	'	'
Net (loss) income	$4,962	$3,038	($2,955)
Adjustments to reconcile net (loss) income to net cash provided by operating activities:	'	'	'
Amortization of debt discount	305	801	1,339
Amortization of leasehold interest	-99	-99	'
Depreciation and amortization	10,452	8,666	4,551
Restructuring charge	654	'	1,549
(Decrease) increase in deferred rent liability	-47	19	-58
Amortization of marketing agreement intangible assets	305	174	92
Allowance for doubtful accounts	106	96	23
Deferred income taxes	400	183	305
Stock based compensation	13,259	9,165	3,980
Foreign exchange loss (gain)	-138	46	'
Increase in fair value of warrants for redeemable convertible preferred stock	'	'	1,996
Decrease in fair value of contingent consideration	-1,041	'	'
Changes in assets and liabilities, net of acquisitions:	'	'	'
Accounts receivable	-5,089	-5,883	-4,437
Prepaid expenses and other current assets	-407	170	47
Other assets	191	-19	-381
Accounts payable	32	1,310	3,054
Accrued expenses	-2,409	885	-184
Deferred revenue	-23	-1,864	1,226
Net cash provided by operating activities	21,413	16,688	10,147
Investing activities:	'	'	'
Purchases of computers, furniture and equipment	-2,643	-1,820	-853
Cash paid in connection with acquisitions, net of cash received	-20,845	-38,410	-22,194
Net cash used in investing activities	-23,488	-40,230	-23,047
Financing activities:	'	'	'
Repayment of debt	-1,006	-9,676	-38,018
Borrowings of debt	'	778	20,000
Proceeds from public offerings, net of issuance costs	'	37,729	66,989
Repurchase of common stock	-8,590	-2,700	'
Proceeds from repayment of notes receivable	'	93	'
Deferred financing costs	'	'	-170
Proceeds from exercise of stock options and stock warrants	4,861	4,174	1,593
Net cash provided by (used in) financing activities	-4,735	30,398	50,394
Effect of exchange rate on cash	-219	-52	'
Net increase (decrease) in cash and cash equivalents	-7,029	6,804	37,494
Cash and cash equivalents, beginning of period	50,211	43,407	5,913
Cash and cash equivalents, end of period	$43,182	$50,211	$43,407

Organization_Description_of_Bu

Organization, Description of Business	12 Months Ended
Organization, Description of Business	Dec. 31, 2013
Organization, Description of Business	'
Organization, Description of Business	'

	1. Organization, Description of Business

	Nature of Operations

	Tangoe, Inc. (the "Company"), a Delaware corporation, was incorporated on February 9, 2000 as TelecomRFQ, Inc. During 2001, the Company changed its name to Tangoe, Inc. The Company provides connection lifecycle management software and related services to a wide range of global enterprises and service providers. Connection lifecycle management encompasses the entire spectrum of an enterprise's connection-based assets and services, such as voice and data services, mobile devices and usage, machine-to-machine connections, cloud software and services, enterprise social and information technology connections, including planning and sourcing, procurement and provisioning, inventory and usage management, mobile device management, real-time telecommunication expense management, invoice processing, expense allocation and accounting and asset decommissioning and disposal. The Company's on-demand Matrix Solution Suite is a suite of software designed to manage and optimize the complex processes and expenses associated with this connection lifecycle. The Company's Matrix Solution Suite and related services have historically focused on enterprises' fixed and mobile connections and related assets, usage, expenses and analytics. The Company continues to enhance and expand its software and service offerings by developing and implementing additional capabilities, including planned capabilities designed to turn on, track, manage, secure and support various additional connections in an enterprise's connection lifecycle, such as machine-to-machine, cloud software and services, enterprise social and information technology connections. The Company refers to its Matrix Solution Suite and related service offerings as Matrix.

	Public Offerings

	On June 15, 2011, the Company effected a 1-for-3.522 reverse stock split of its common stock. All references to common stock, common stock equivalents and per share amounts in these financial statements relating to dates prior to June 15, 2011 have been retroactively adjusted to give effect to this reverse stock split.

	In August 2011, the Company completed its initial public offering whereby it sold 7,500,000 shares of common stock at a price to the public of $10.00 per share. The Company received proceeds from its initial public offering of $66.0 million, net of underwriting discounts and commissions and other offering costs of $3.8 million.

	As part of the initial public offering, an additional 2,585,500 shares of common stock were sold by certain existing stockholders at a price to the public of $10.00 per share, including 1,315,500 shares sold by such stockholders upon the exercise of the underwriters' option to purchase additional shares. The Company did not receive any proceeds from the sale of such shares by the selling stockholders.

	In April 2012, the Company completed a public offering whereby it sold 2,200,000 shares of common stock at a price to the public of $18.50 per share. The Company received proceeds from this public offering of $37.7 million, net of underwriting discounts and commissions and other offering costs of $3.0 million.

	As part of this public offering, an additional 7,000,000 shares of common stock were sold by certain existing stockholders at a price to the public of $18.50 per share, including 1,200,000 shares sold by such stockholders upon the exercise of the underwriters' option to purchase additional shares. The Company did not receive any proceeds from the sale of such shares by the selling stockholders.

	The Company's common stock is traded on the NASDAQ Global Select Market.

Summary_of_Significant_Account

Summary of Significant Accounting Policies	12 Months Ended
Summary of Significant Accounting Policies	Dec. 31, 2013
Summary of Significant Accounting Policies	'
Summary of Significant Accounting Policies	'

	2. Summary of Significant Accounting Policies

	Consolidation and Basis of Preparation—The consolidated financial statements include the financial results of Tangoe, Inc. and its wholly owned subsidiaries Tangoe EU B.V., Tangoe (China) Co., Ltd., Tangoe-PL, Inc., Tangoe Canada, Inc. (formerly Anomalous Networks Inc.) acquired by the Company on January 10, 2012, Tangoe Europe, Limited (formerly ttMobiles, Limited) acquired by the Company on February 21, 2012, Tangoe Deutschland GmbH (formerly oneTEM GmbH) acquired by the Company on April 18, 2013, Tangoe India Softek Services Private, Limited formed by the Company in August 2012, described further in Note 4, Tangoe PTY Ltd. (Australia) formed on January 25, 2013 and Tangoe do Brasil Servicos Tecnologicos LTDA (Brazil) formed on August 21, 2013. Intercompany balances and transactions have been eliminated in consolidation.

	Cash and Cash Equivalents—The Company considers all highly liquid investments with an original maturity of three months or less to be cash equivalents. Cash equivalents consist primarily of a variable interest rate account. As of December 31, 2013, the Company had no restrictions on its $43.2 million of cash and cash equivalents.

	Revenue Recognition—Recurring technology and services revenue consists of subscription-based fees, software subscription license fees, software maintenance fees and hosting fees related to the use of the Company's solution to manage its customers' communications expenses. Strategic consulting, software licenses and other revenues consist of fees for contract negotiations, bill audits, sale of mobile telecommunication accessories, professional services and perpetual software licenses.

	The Company recognizes revenue when persuasive evidence of an arrangement exists, pricing is fixed and determinable, collection is reasonably assured and delivery or performance of service has occurred. Recurring technology and services subscription-based fees, software subscription license fees, software maintenance fees and hosting fees are recognized ratably over the term of the period of service. The subscription-based services the Company provides include help desk, asset procurement and provisioning and carrier dispute resolution. Any implementation fees associated with recurring technology and services engagements are recognized over the estimated expected life of the customer relationship which the Company estimates to be equal to twice the contract life calculated on a per-customer basis and the Company recognizes implementation fees ratably over this period. Many of the Company's subscription contracts are non-cancelable, although customers have the right to terminate for cause if the Company materially fails to perform.

	Software license fees consist of fees paid for a perpetual license agreement for the Company's technology, which are recognized in accordance with Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") 605, Software Revenue Recognition, as amended. When contracts contain multiple elements wherein vendor specific objective evidence ("VSOE") of fair value exists for all undelivered elements, the Company accounts for the delivered elements in accordance with the residual method prescribed by the authoritative guidance. VSOE of fair value for maintenance and support is established by a stated renewal rate included in the license arrangement or rates charged in stand-alone sales of maintenance and support. If software maintenance fees are provided for in the license fee or at a discount pursuant to a license agreement, a portion of the license fee equal to the fair market value of these amounts is allocated to software maintenance revenue based on the value established by independent sales of such maintenance services to customers.

	Professional services related to the implementation of the Company's software products ("Consulting Services") are generally performed on a fixed fee basis under separate service arrangements. Consulting Services revenue is recognized as the services are performed by measuring progress towards completion based upon either costs or the achievement of certain milestones. The Company also provides contract negotiation and bill audit services ("Strategic Sourcing Services") on behalf of its customers, which are generally performed on a contingency fee basis, with the Company's fees being based on a percentage of the savings the Company achieves for the customer. Revenue from Strategic Sourcing Services engagements is recognized as savings are secured for the customer or as work is completed. The revenue is generally billed as a base fee and a contingency fee based upon the amount of savings secured multiplied by the contingency fee percentage to which the Company is entitled.

	In accordance with ASC 605, Income Statement Characterization of Reimbursements Received for Out-of-Pocket Expenses, the Company classifies reimbursed expenses as revenue and the related expense within cost of revenue in the accompanying consolidated statements of operations. For the years ended December 31, 2011, 2012 and 2013, reimbursed expenses of $0.3 million, $0.2 million and $0.1 million, respectively, were included in revenue.

	Software Development Costs—The Company expenses research and development costs as incurred. The Company has evaluated the establishment of technological feasibility of its products in accordance with ASC 350, Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed. The Company has concluded that technological feasibility is not established until the development stage of the product is nearly complete. The time period during which costs could be capitalized from the point of reaching technological feasibility until the time of general release is very short and, consequently, the amounts that could be capitalized are not material to the Company's financial position or results of operations. Therefore, the Company charges all such costs to research and development in the period incurred.

	Computers, Furniture and Equipment—Computers, furniture and equipment are stated at historical cost. Depreciation of computers, furniture and equipment is provided for, commencing when the assets are placed in service, using the straight-line method over the estimated useful lives of the assets, which range from three to seven years. Leasehold improvements are amortized over the lease term, which is shorter than the useful lives.

	Deferred Rent—The Company has operating leases for various office spaces, some of which include a rent escalation clause. GAAP requires that rental expense be reflected on a straight-line basis over the life of the lease. This results in deferred rent on the consolidated balance sheet.

	Income Taxes—The Company recognizes deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in the Company's financial statements or tax returns. Deferred tax assets and liabilities are measured based on the difference between the financial statement carrying amounts and the respective tax basis of assets and liabilities and net operating loss carryforwards available for tax reporting purposes using the applicable tax rates for the years in which the differences are expected to reverse. A valuation allowance is recorded on deferred tax assets unless realization is determined to be more likely than not

	Concentration of Credit Risk—Financial instruments that subject the Company to risk of loss consist principally of accounts receivable. For the years ended December 31, 2011, 2012 and 2013, no strategic alliance partner or individual end customer represented greater than 10% of total revenue. As of December 31, 2012 and 2013, no strategic alliance partner or individual end customer represented a greater than 10% concentration of total accounts receivable. The Company has balances with financial institutions in excess of the Federal Deposit Insurance Corporation limit. The Company believes that credit risks associated with these concentrations are limited, as the amounts are held by major financial institutions in the United States.

	Accounts Receivable and Allowance for Doubtful Accounts—Accounts receivable are reported on the balance sheet at their outstanding principal balance, net of an estimated allowance for possible losses. The allowance for possible losses is estimated based upon a review of outstanding receivables, historical collection information and existing economic conditions. Accounts receivable are charged against the allowance (written-off) when substantially all collection efforts cease. Based on the information available, the Company's management believes that the allowance for doubtful accounts as of December 31, 2012 and 2013 is adequate.

	Cash Held on Behalf of Customers—The Company's services for some customers include the payment of the customer's communications invoices directly to the carrier. Such payments are made from separate bank accounts set up on behalf of each such customer, which are funded by the customer shortly in advance of the Company making any disbursements. These accounts are used only for the payment of the customer's invoices and the Company does not fund these accounts, therefore the balances in these accounts are not included on the accompanying consolidated balance sheets. As of December 31, 2012 and 2013, the total funds held by the Company on behalf of its customers were $12.5 million and $11.1 million, respectively.

	Use of Estimates—The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America ("GAAP") requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported period. Actual results could differ from those estimates.

	Income (Loss) Per Share—Income (loss) per common share is calculated in accordance with the provisions of ASC 260, Earnings per Share. Under ASC 260, public companies are required to report both basic and diluted income (loss) per common share. Basic and diluted income (loss) per share is computed by dividing the income (loss) applicable to common stockholders for the period by the weighted average number of shares of common stock outstanding during the period. The calculation of diluted income (loss) per share gives effect to potential common shares; however, potential common shares are excluded if their effect is antidilutive. Potential common shares are composed of shares of common stock issuable upon the exercise of outstanding stock options and warrants and on the vesting of restricted stock units.

	Business Combinations and Valuation of Intangible Assets—The Company accounts for business combinations in accordance with ASC 805, Business Combinations. ASC 805 requires business combinations to be accounted for using the purchase method of accounting and includes specific criteria for recording intangible assets separate from goodwill and promotes greater use of fair values in financial reporting. Results of operations of acquired businesses are included in the financial statements of the acquiring company from the date of acquisition. Net assets of the acquired company are recorded at their fair value at the date of acquisition.

	Impairment of Goodwill and Certain Other Long-Lived Assets—As required by ASC 350, Goodwill and Other Intangible Assets, the Company tests goodwill for impairment. Goodwill is not amortized, but instead tested for impairment at the reporting unit level at least annually and more frequently upon the occurrence of certain events. The Company has one reporting unit. The annual goodwill impairment test is a two-step process. First, the Company determines if the carrying value of its related reporting unit exceeds fair value, which would indicate that goodwill may be impaired. If the Company then determines that goodwill may be impaired, it compares the implied fair value of the goodwill to its carrying amount to determine if there is an impairment loss. In September 2011, the FASB issued Accounting Standards Update ("ASU") 2011-08, which amends ASC 350 for testing goodwill for impairment. The guidance provides an entity the option to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not (more than 50%) that the estimated fair value of a reporting unit is less than its carrying amount. If an entity elects to perform a qualitative assessment and determines that an impairment is more likely than not, the entity is then required to perform the existing two-step quantitative impairment test, otherwise no further analysis is required. An entity also may elect not to perform the qualitative assessment and, instead, proceed directly to the two-step quantitative impairment test. The ultimate outcome of the goodwill impairment review for a reporting unit should be the same whether an entity chooses to perform the qualitative assessment or proceeds directly to the two-step quantitative impairment test. In the fourth quarter of 2012, in conjunction with management's annual review of goodwill, the Company adopted the new guidance.

	The Company accounts for the impairment of long-lived assets other than goodwill in accordance with ASC 360, Accounting for the Impairment or Disposal of Long-Lived Asset. In accordance with ASC 360, the Company evaluates long-lived assets, including intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying value of an asset may not be recoverable based on expected undiscounted cash flows attributable to that asset or group of assets. The amount of any impairment is measured as the difference between the carrying value and the fair value of the impaired asset. The Company does not have any long-lived assets, including intangible assets, which it considers to be impaired.

	Stock-Based Compensation—The Company follows ASC 718, Share-based Payment, for recording stock-based compensation. This statement requires recording stock-based awards at fair value. The Company also complies with the provisions of ASC 505, Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring, or in Conjunction with Selling, Goods or Services, with respect to stock option grants to non-employees.

	Foreign Currency Translation—In 2013, the Company had wholly owned international subsidiaries in Netherlands, China, Canada, United Kingdom, India, Germany, Australia and Brazil. For 2012 and 2013, the international operations were immaterial to the overall consolidated financial statements of the Company. Gains and losses on foreign currency translation of the financial statements of foreign operations whose functional currency is other than the U.S. dollar are included in accumulated other comprehensive income (loss). Assets and liabilities of foreign operations are translated at year-end exchange rates and revenue and expense are translated at average rates in effect during the year. Foreign currency exchange gains and losses from transactions and balances denominated in a currency other than the functional currency are recorded in the consolidated statement of operations.

	Comprehensive (Loss) Income—Comprehensive (loss) income consists of net (loss) income and other comprehensive items. Other comprehensive items include foreign currency translation adjustments.

Recent_Accounting_Pronouncemen

Recent Accounting Pronouncements	12 Months Ended
Recent Accounting Pronouncements	Dec. 31, 2013
Recent Accounting Pronouncements	'
Recent Accounting Pronouncements	'

	3. Recent Accounting Pronouncements

	In 2013, the FASB issued "Income Taxes: Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists," which improves the reporting of unrecognized tax benefits. The amendment requires an entity to present an unrecognized tax benefit as a reduction to deferred tax assets for net operating loss or tax credit carryforwards, unless the net operating loss or tax credit carryforward is not available to be used or not intended to be used as of the reporting date to settle any additional income taxes that would be due from the disallowance of a tax position. Under that exception, the unrecognized tax benefit should be represented as a liability instead of being netted against deferred tax assets for net operating loss or tax credit carryforwards. This amendment is effective for fiscal quarters and years beginning after December 15, 2013. The Company does not anticipate that this adoption will have a significant impact on its consolidated financial statements.

Business_Combinations

Business Combinations	12 Months Ended
Business Combinations	Dec. 31, 2013
Business Combinations	'
Business Combinations	'

	4. Business Combinations

	HCL Expense Management Services, Inc.

	In December 2010, the Company entered into an Asset Purchase Agreement (the "HCL-EMS APA") to acquire substantially all of the assets and certain liabilities of HCL Expense Management Services, Inc. ("HCL-EMS"). Pursuant to the terms of the HCL-EMS APA, the Company paid $3.0 million in cash at closing, which took place on January 25, 2011 ("HCL-EMS Closing Date"). In addition, the Company was obligated to pay deferred cash consideration following each of the first and second anniversaries of the HCL-EMS Closing Date, pursuant to an earn-out formula based upon specified revenues from specified customers acquired from HCL-EMS, subject to set-off rights of the Company with respect to indemnities given by HCL-EMS under the HCL-EMS APA. The Company valued this contingent consideration at $3.4 million. In May 2012, the Company and HCL-EMS agreed that the amount of the first year earn-out would be $1.9 million and the Company paid that amount to HCL-EMS. In April 2013, the Company and HCL-EMS agreed that the gross amount of the second year earn-out would be $1.9 million. In early August 2013, the Company paid $1.0 million of the second year earn-out to HCL-EMS, and retained the balance of the second year earn-out in the amount of $0.9 million pending resolution of an outstanding indemnity matter. In connection with this transaction, the Company has recorded on its consolidated statement of operations in 2011 and 2013 a restructuring charge related to terminating the use of the former HCL-EMS leased facility in Rutherford, New Jersey that is subject to a lease assumed by the Company in connection with the acquisition.

	HCL-EMS Purchase Price Allocation

	The allocation of the total purchase price of HCL-EMS' net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of the HCL-EMS Closing Date. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and contingent consideration and the allocation of the total purchase price (in thousands):


	Cash		$	3,000
	Fair value of contingent consideration			3,390


			$	6,390




	Allocation of Purchase Consideration:
	Accounts receivable		$	2,269
	Prepaid and other current assets			125
	Property and equipment			273
	Intangible assets			2,700
	Goodwill			2,243
	Deposits and non-current assets			170
	Accounts payable			(229	)
	Accrued expenses			(1,042	)
	Deferred revenue			(119	)


			$	6,390





	The goodwill related to the HCL-EMS acquisition is tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the intangible assets acquired:


	Description		Fair Value			Weighted
			(in thousands)			Average
						Useful Life
						(in years)
	Technology		$	840		4
	Customer relationships			1,860		9


	Total intangible assets		$	2,700





	Telwares, Inc.

	On March 16, 2011, the Company entered into an Asset Purchase Agreement (the "Telwares APA") with Telwares, Inc. to purchase certain assets and liabilities of Telwares, Inc. and its subsidiary Vercuity, Inc. as defined in the Telwares APA (such acquired assets and liabilities, "Telwares"). Pursuant to the terms of the agreement, the Company paid $5.2 million in cash at closing, which amount included a working capital adjustment of $0.7 million. In addition, $1.25 million was payable on March 16, 2012 and $1.25 million on March 16, 2013. The Company paid the first installment of $1.25 million on March 16, 2012. The installment payable on March 16, 2013 was subject to a potential reduction of up to $0.5 million relating to the achievement of certain recurring revenue goals during the three months ended June 30, 2012. The Company and Telwares agreed that the amount of that reduction would be $0.4 million and the Company paid the resulting installment of deferred cash consideration of $0.9 million in March 2013.

	Telwares Purchase Price Allocation

	The allocation of the total purchase price of Telwares' net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of March 16, 2011. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Cash		$	5,166
Fair value of deferred purchase price			2,154


		$	7,320




Accounts receivable		$	1,975
Prepaid and other current assets			72
Property and equipment			355
Intangible assets			2,428
Goodwill			3,014
Deposits and non-current assets			76
Accounts payable			(88	)
Accrued expenses			(444	)
Deferred revenue			(68	)


		$	7,320





The goodwill related to the Telwares acquisition is tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the intangible assets acquired:


Description		Fair Value			Weighted
		(in thousands)			Average
					Useful Life
					(in years)
Non-compete agreements		$	58		2
Technology			350		3
Customer relationships			2,020		8


Total intangible assets		$	2,428





ProfitLine, Inc.

On December 19, 2011, the Company and Snow Acquisition Sub, Inc., a Delaware corporation and a wholly owned subsidiary of the Company (the "Acquisition Sub"), entered into an Agreement and Plan of Merger (the "Merger Agreement") with ProfitLine, Inc., a Delaware corporation ("ProfitLine"), and Doug Carlisle, solely in his capacity as Stockholder Representative under the Merger Agreement, under which the parties agreed to the merger of the Acquisition Sub with and into ProfitLine (the "Merger") with ProfitLine surviving the Merger as a wholly owned subsidiary of the Company. Pursuant to the terms of the agreement, the Company paid $14.5 million in cash at closing. In addition, $9.0 million was payable in cash in installments of $4.5 million each on December 19, 2012 and June 19, 2013, subject to set-off rights of the Company and the surviving corporation with respect to indemnities given by the former stockholders of ProfitLine under the Merger Agreement. The Company paid $4.1 million in December 2012, which represented the first installment of $4.5 million less indemnity claims of $0.4 million. The Company paid $4.1 million in July 2013, which represented the second and final installment of $4.5 million less indemnity claims of $0.4 million.

ProfitLine Purchase Price Allocation

The allocation of the total purchase price of ProfitLine's net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of December 19, 2011. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Purchase consideration:
Cash		$	14,500
Deferred cash consideration			8,674


		$	23,174




Allocation of Purchase Consideration:
Current assets		$	3,183
Property and equipment			675
Other assets			117
Identifiable intangible assets			8,717
Goodwill			13,801


Total assets acquired			26,493
Accounts payable and accrued expenses			(3,167	)
Deferred revenue			(152	)


		$	23,174





The goodwill amount has been revised from the preliminary purchase price allocation previously disclosed in the Company's 2011 audited financials as a result of an unfavorable leasehold interest related to the Company's office lease in San Diego. The leasehold interest amount of $0.4 million will be amortized over the remaining term of the facility lease.

The goodwill and identifiable intangible assets related to the ProfitLine acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the intangible assets acquired:


Description		Fair Value			Weighted
		(in thousands)			Average
					Useful Life
					(in years)
Tradenames		$	335		4
Technology			1,612		2.5
Customer relationships			6,770		9


Total intangible assets		$	8,717





Anomalous Networks, Inc.

On January 10, 2012 (the "Anomalous Acquisition Date"), the Company entered into a Share Purchase Agreement (the "Anomalous Purchase Agreement") with Anomalous Networks Inc., a corporation incorporated under the laws of Canada ("Anomalous"), and the shareholders of Anomalous, under which the Company agreed to purchase all of the outstanding equity of Anomalous (the "Anomalous Share Purchase"). This acquisition reflects the Company's strategy to broaden its suite of offerings and to provide real-time telecommunication expense management capabilities. On the same day, the Anomalous Share Purchase was effected in accordance with the terms of the Anomalous Purchase Agreement with the Company acquiring all of the outstanding equity of Anomalous for aggregate consideration of (i) approximately $3,500,000 in cash paid at the closing, (ii) $979,000 in cash payable on the first anniversary of the closing, (iii) 165,775 unregistered shares of the Company's common stock and (iv) 132,617 unvested and unregistered shares of the Company's common stock with vesting based on achievement of revenue targets relating to sales of Anomalous products and services for periods through January 31, 2013. The Company paid the full $979,000 of deferred cash consideration in January 2013. In March 2013, the 132,617 unvested and unregistered shares of the Company's common stock were cancelled and retired because the revenue targets related to sales of Anomalous products and services were not achieved.

Anomalous Purchase Price Allocation

The allocation of the total purchase price of Anomalous' net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of January 10, 2012. In accordance with Accounting Standards Classification ("ASC") 805, Business Combinations, the Company valued the 165,775 of unregistered shares of common stock by using the closing price of the Company's common stock on the NASDAQ Global Market on the acquisition date and applying a 20% marketability discount to the fair value of the unregistered shares. The marketability discount was applied since the unregistered shares were subject to a lock-up period of one year. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Purchase consideration:
Cash		$	3,521
Common stock			1,984
Deferred cash consideration			1,495


		$	7,000




Allocation of Purchase Consideration:
Current assets		$	1,140
Property and equipment			47
Other assets			10
Identifiable intangible assets			2,857
Goodwill			4,477


Total assets acquired			8,531
Accounts payable and accrued expenses			(394	)
Deferred taxes			(767	)
Deferred revenue			(370	)


		$	7,000





The goodwill and identifiable intangible assets related to the Anomalous acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


Description		Fair Value			Weighted Average
		(in thousands)			Useful Life
					(in years)
Technology		$	2,017		5
Non-compete covenants			553		2
Customer relationships			236		4
Tradenames			51		3


Total identifiable intangible assets		$	2,857





ttMobiles Limited

On February 21, 2012 (the "ttMobiles Acquisition Date"), the Company entered into a Share Purchase Agreement (the "ttMobiles Purchase Agreement"), with the holders of all of the issued share capital of ttMobiles Limited, a private limited company incorporated in England ("ttMobiles"), under which the Company agreed to purchase all of the issued share capital of ttMobiles (the "ttMobiles Share Purchase"). On the same day, the ttMobiles Share Purchase was effected in accordance with the terms of the ttMobiles Purchase Agreement, with the Company acquiring all of the outstanding equity of ttMobiles for aggregate consideration of (i) £4.0 million in cash paid at the closing, and (ii) £1.5 million in cash payable on the first anniversary of the closing (the "Deferred Consideration"). The Company paid the full £1.5 million of Deferred Consideration in February 2013.

ttMobiles Purchase Price Allocation

The allocation of the total purchase price of ttMobiles' net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of February 21, 2012. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Purchase consideration:
Cash		$	6,359
Deferred cash consideration			2,315


		$	8,674




Allocation of Purchase Consideration:
Current assets		$	2,469
Property and equipment			188
Identifiable intangible assets			4,288
Goodwill			3,557


Total assets acquired			10,502
Accounts payable and accrued expenses			(848	)
Deferred taxes			(954	)
Deferred revenue			(26	)


		$	8,674





The goodwill and identifiable intangible assets related to the ttMobiles acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


Description		Fair Value			Weighted Average
		(in thousands)			Useful Life
					(in years)
Customer relationships		$	2,606		9
Technology			1,178		5
Tradenames			388		4
Non-compete covenants			116		2


Total identifiable intangible assets		$	4,288





Symphony Teleca Services, Inc.

On August 8, 2012, the Company entered into an Asset Purchase Agreement (the "Symphony Purchase Agreement") with Symphony Teleca Services, Inc., a Delaware corporation ("Symphony"), under which the parties agreed to the purchase by the Company of Symphony's telecommunications expense management business (the "TEM Business") through an asset purchase (the "Symphony Acquisition"). As part of the Symphony Acquisition and also on August 8, 2012, a newly formed subsidiary of the Company, Tangoe India Softek Services Private Limited, an Indian private limited company ("Tangoe India"), entered into a Business Purchase Agreement (the "Indian Purchase Agreement") with Symphony Services Corporation (India) Private Limited ("Symphony India") with respect to the purchase of certain assets and hiring of employees of the acquired business located in India. On the same day, the Symphony Acquisition was effected in accordance with the terms of the Symphony Purchase Agreement. At the closing of the Symphony Acquisition, the Company acquired the TEM Business for net consideration of $40.2 million, subject to certain adjustments (the "Cash Purchase Price"), payable as described below, plus an earn-out payable in the amount of up to $4.0 million based on achievement of revenue targets for the acquired business for periods through June 30, 2013. No earn-out became payable because the revenue targets were not achieved. The Cash Purchase Price, after giving effect to certain adjustments, was payable as follows: (i) approximately $29.2 million in cash paid at the closing, (ii) approximately $4.4 million in cash payable on the six-month anniversary of the closing, which included $2.5 million related to the Indian Purchase Agreement, and (iii) approximately $6.4 million in cash payable on the one-year anniversary of the closing. As part of the Symphony Acquisition, the Company acquired a balance sheet for the TEM Business, which included net assets of approximately $5.4 million. The Company made the six-month anniversary payment of $4.4 million in February 2013. The full installment due on August 8, 2013 of approximately $6.4 million, and amounts that became payable under the earn-out, were subject to set-off rights of the Company with respect to indemnities given by Symphony under the Symphony Purchase Agreement. Among other things, these indemnity obligations related to representations and warranties given by Symphony under the Symphony Purchase Agreement and by Symphony India under the Indian Purchase Agreement. Certain of the indemnities were subject to limitations, including a threshold and deductible, certain caps and limited survival periods. The Company made a payment on the one-year anniversary of the closing in the amount of $4.9 million, consisting of the one-year anniversary payment of $6.4 million less $1.3 million withheld pending the resolution of certain indemnity matters, and less a net asset adjustment based on the final closing balance sheet of $0.2 million. In October 2013, the Company and Symphony resolved the indemnity matters and the Company paid the $1.3 million that it had previously deducted from the one-year anniversary payment. During a post-closing transition period that lasted through February 2013, Symphony and Symphony India provided to the Company certain transition services, pending completion of the opening of certain Tangoe India facilities, the procurement of certain Indian tax registrations and the subsequent transfer to Tangoe India of the Indian assets and employees being hired. These services included making available to the Company on a continuing basis the services previously provided by Symphony India to the TEM Business.

Symphony Purchase Price Allocation

The allocation of the total purchase price of Symphony's net tangible and identifiable intangible assets was based upon estimated fair values of those assets as of August 8, 2012. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Purchase consideration:
Cash		$	29,208
Deferred cash consideration			10,793


		$	40,001




Allocation of Purchase Consideration:
Current assets		$	5,628
Property and equipment			602
Identifiable intangible assets			13,790
Goodwill			20,936


Total assets acquired			40,956
Accounts payable and accrued expenses			(335	)
Deferred revenue			(620	)


		$	40,001





The goodwill and identifiable intangible assets related to the Symphony's acquisition are tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the intangible assets acquired (in thousands):


Description		Fair Value			Weighted Average
					Useful Life
					(in years)
Customer relationships		$	9,680		9
Technology			4,050		5
Tradename			60		3


Total identifiable intangible assets		$	13,790





oneTEM GmbH

On April 18, 2013 ("oneTEM Closing Date"), the Company entered into a Share Purchase Agreement (the "oneTEM Purchase Agreement"), with the holders of all of the issued share capital of oneTEM GmbH, a private limited company incorporated in Germany ("oneTEM"), under which the Company agreed to purchase all of the issued share capital of oneTEM (the "oneTEM Share Purchase"). On the oneTEM Closing Date, the oneTEM Share Purchase was effected in accordance with the terms of the oneTEM Purchase Agreement, with the Company acquiring all of the outstanding equity of oneTEM for aggregate consideration of (i) €0.9 million in cash paid at the closing and (ii) deferred consideration of €0.4 million in cash payable on the first anniversary of the closing. In addition, the Company is obligated to pay additional deferred cash consideration following the first four anniversaries of the oneTEM Closing Date, pursuant to an earn-out formula based upon the business, whose historic revenue had been one-time consulting revenue, beginning to generate annual recurring revenue from specified customers and then year-over-year increases in annual recurring revenue from those specified customers during the earn-out periods. The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12-month periods. The Company valued this contingent consideration at €0.2 million. The purchase was subject to a net asset adjustment pursuant to which the purchase price would be increased or decreased to the extent the net asset position of oneTEM is more or less than a specified target. The deferred consideration is subject to set-off rights of the Company with respect to certain indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement until the deferred consideration is paid in full. The Company included the operating results of oneTEM in its consolidated financial statements since the date of acquisition, including $0.6 million of strategic consulting, software licenses and other revenue.

oneTEM Purchase Price Allocation

The allocation of the total purchase price of oneTEM's net tangible and identifiable intangible assets was based upon management's preliminary estimate of the fair values of those assets taking into account all relevant information available. Actual amounts for each of the fair values of the assets acquired and liabilities assumed may vary. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


Purchase consideration:
Cash		$	1,221
Deferred cash consideration			433
Fair value of contingent consideration			183


		$	1,837




Allocation of Purchase Consideration:
Current assets		$	565
Property and equipment			10
Identifiable intangible assets			870
Goodwill			655


Total assets acquired			2,100
Accounts payable and accrued expenses			(152	)
Taxes payable			(111	)


		$	1,837





The goodwill and identifiable intangible assets related to the oneTEM acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


Description		Fair Value			Weighted Average
					Useful Life
					(in years)
Customer relationships		$	535		8
Covenants not to compete			298		2
Tradename			37		2.7


Total identifiable intangible assets		$	870

Unaudited_Pro_Forma_Results

Unaudited Pro Forma Results	12 Months Ended
Unaudited Pro Forma Results	Dec. 31, 2013
Unaudited Pro Forma Results	'
Unaudited Pro Forma Results	'

	5. Unaudited Pro Forma Results

	The following table presents the unaudited pro forma results of the Company for the years ended December 31, 2012 and 2013 as if the acquisitions of Anomalous, ttMobiles and oneTEM occurred at the beginning of 2012. Due to the inability of the Company to anticipate and estimate on a forward-looking basis incremental costs allocated to the Symphony TEM Business by Symphony and the uncertainty and difficulty of calculating the specific costs required to meaningfully present the effects of the acquisition and the costs of operating the Symphony TEM Business, the Company has not included the Symphony TEM Business in the unaudited pro forma results below. The unaudited pro forma revenue for the Symphony TEM Business was $13.0 million for the period of January 1, 2012 through August 8, 2012, the acquisition date, and is not included in the unaudited pro forma results below. These results are not intended to reflect the actual operations of the Company had the acquisitions occurred at January 1, 2012.


		Years Ended
		December 31,
	(in thousands, except per share amounts)	2012		2013
	Revenue	$	157,627	$	189,165
	Operating income		4,507		5,011
	Income applicable to common stockholders		3,024		4,860
	Basic income per common share	$	0.08	$	0.13
	Diluted income per common share	$	0.08	$	0.12

Loss_Income_per_Share_Applicab

(Loss) Income per Share Applicable to Common Stockholders	12 Months Ended
(Loss) Income per Share Applicable to Common Stockholders	Dec. 31, 2013
(Loss) Income per Share Applicable to Common Stockholders	'
(Loss) Income per Share Applicable to Common Stockholders	'

	6. (Loss) Income per Share Applicable to Common Stockholders

	The following table sets forth the computations of (loss) income per share applicable to common stockholders for the years ended December 31, 2011, 2012 and 2013:


		For the Years Ended
		December 31,
	(in thousands, except per share amounts)	2011			2012		2013
	Basic net (loss) income per common share:
	Net (loss) income	$	(2,955	)	$	3,038	$	4,962
	Less: Preferred stock dividends		(2,168	)		—		—
	Less: Accretion of redeemable convertible preferred stock		(37	)		—		—


	(Loss) income applicable to common stockholders	$	(5,160	)	$	3,038	$	4,962




	Basic (loss) income per common share	$	(0.31	)	$	0.08	$	0.13




	Weighted-average common shares outstanding		16,412			36,492		37,706




	Diluted net (loss) income per common share:
	Net (loss) income	$	(2,955	)	$	3,038	$	4,962
	Less: Preferred stock dividends		(2,168	)		—		—
	Less: Accretion of redeemable convertible preferred stock		(37	)		—		—


	(Loss) income applicable to common stockholders	$	(5,160	)	$	3,038	$	4,962




	Diluted (loss) income per common share	$	(0.31	)	$	0.08	$	0.12




	Weighted-average common shares used to compute diluted (loss) income per share		16,412			39,870		40,472





	Diluted (loss) income per common share for the periods presented does not reflect the following potential common shares as the effect would be anti-dilutive.


	Outstanding stock options		6,670			2,322		2,457
	Outstanding restricted stock units		—			165		535
	Common stock warrants		590			10		9

Computers_Furniture_and_Equipm

Computers, Furniture and Equipment-Net	12 Months Ended
Computers, Furniture and Equipment-Net	Dec. 31, 2013
Computers, Furniture and Equipment-Net	'
Computers, Furniture and Equipment-Net	'

	7. Computers, Furniture and Equipment-Net

	Computers, furniture and equipment-net consists of:


		As of December 31,
	(in thousands)	2012			2013
	Computers and software	$	10,018		$	12,316
	Furniture and fixtures		1,032			1,194
	Leasehold improvements		1,166			1,380


			12,216			14,890
	Less: accumulated depreciation		(8,217	)		(10,573	)


	Computers, furniture and equipment-net	$	3,999		$	4,317





	Computers and software includes equipment under capital leases totaling approximately $2.5 million at December 31, 2012 and 2013. Accumulated depreciation on equipment under capital leases totaled approximately $2.0 million and $2.4 million as of December 31, 2012 and 2013, respectively. Depreciation and amortization expense associated with computers, furniture and equipment was $1.4 million, $2.0 million and $2.3 million for the years ended December 31, 2011, 2012 and 2013, respectively.

	In connection with the business combinations described in Note 4, the Company acquired fixed assets with fair values of $0.8 million and $0.0 million during 2012 and 2013, respectively.

Restructuring_Charge

Restructuring Charge	12 Months Ended
Restructuring Charge	Dec. 31, 2013
Restructuring Charge	'
Restructuring Charge	'

	8. Restructuring Charge

	In September 2011, the Company recorded a restructuring charge as a result of the consolidation of office space in New Jersey. The consolidation of office space eliminated redundant office space acquired as part of the HCL-EMS acquisition in January 2011 and the Telwares acquisition in March 2011. The original charge reflected the fair value of the remaining rent payments for the office space the Company ceased using, net of estimated sublease income, plus real estate commissions and office relocation costs. During the year ended December 31, 2013, the Company recorded an adjustment of $0.1 million to the original restructuring charge as a result of the Company's inability to sublease the office space in the time period originally expected. Also, during the year ended December 31, 2013, the Company negotiated a lease termination agreement with the landlord of this New Jersey office space. The agreement terminated the remaining term of the lease effective June 30, 2013 for a termination fee of $0.9 million. The Company recorded an adjustment of $0.5 million to the restructuring charge as a result of the lease termination agreement. The liability related to the restructuring charge is included in other current liabilities on the Company's consolidated balance sheets. The following table summarizes the activity in the liabilities related to the restructuring charge for the years ended December 31, 2012 and 2013.


	(in thousands)	Lease costs, net			Other Costs			Total
		of estimated
		sublease income
	Remaining liability at December 31, 2011	$	1,265		$	69		$	1,334
	Cash payments		(652	)		(99	)		(751	)
	Non-cash charges and other		—			22			22


	Remaining liability at December 31, 2012		613			(8	)		605


	Cash payments		(1,111	)		—			(1,111	)
	Non-cash charges and other		4			8			12
	Restructuring charge		654			—			654


	Remaining liability at December 31, 2013	$	160		$	—		$	160


	less: current portion								(160	)


	Long-term portion							$	—

Intangible_Assets_and_Goodwill

Intangible Assets and Goodwill	12 Months Ended
Intangible Assets and Goodwill	Dec. 31, 2013
Intangible Assets and Goodwill	'
Intangible Assets and Goodwill	'

	9. Intangible Assets and Goodwill

	The following table presents the components of the Company's intangible assets as of December 31, 2012 and 2013:


			December 31,
									Weighted
									Average Useful
	(in thousands)		2012			2013			Life (in years)
	Patents		$	1,054		$	1,054		8
	Less: accumulated amortization			(766	)		(897	)
	Patents, net			288			157


	Technological know-how			15,141			15,033		6.1
	Less: accumulated amortization			(4,913	)		(7,853	)
	Technological know-how, net			10,228			7,180


	Customer relationships			37,358			37,935		8.7
	Less: accumulated amortization			(10,793	)		(15,155	)
	Customer relationships, net			26,565			22,780


	Covenants not to compete			881			1,144		2
	Less: accumulated amortization			(517	)		(935	)
	Covenants not to compete, net			364			209


	Strategic marketing agreement			6,203			6,203		10
	Less: accumulated amortization			(293	)		(597	)
	Strategic marketing agreement, net			5,910			5,606


	Tradenames			843			885		3.8
	Less: accumulated amortization			(196	)		(427	)
	Tradenames, net			647			458


	Trademarks			247			247		Indefinite


	Intangible assets, net		$	44,249		$	36,637





	In June 2012, the Company converted certain channel customers to direct customers by purchase of the customer contracts from Insight Direct USA Inc., which continues as a referral partner rather than a channel partner, in exchange for consideration of $1.25 million, which has been paid. The Company has included the purchase of these customer contracts in customer relationships.

	The related amortization expense of intangible assets for 2011, 2012 and 2013 was $3.0 million, $6.7 million and $8.1 million, respectively. The Company's estimate of future amortization expense for acquired intangible assets that exist at December 31, 2013 is as follows:


	(in thousands)
	2014		$	7,613
	2015			6,082
	2016			5,742
	2017			5,068
	2018			4,583
	Thereafter			7,302


Total		$	36,390





The following table presents the changes in the carrying amounts of goodwill for the years ended December 31, 2012 and 2013.


(in thousands)		Carrying
(in thousands)		Amount
Balance at December 31, 2011		$	36,266
ProfitLine leasehold interest adjustment			428
Anomalous			4,477
ttMobiles			3,557
Symphony			20,936
Foreign exchange translation effect			161


Balance at December 31, 2012		$	65,825
oneTEM			655
Foreign exchange translation effect			(517	)


Balance at December 31, 2013		$	65,963

Debt

Debt	12 Months Ended
Debt	Dec. 31, 2013
Debt	'
Debt	'

	10. Debt

	As of December 31, 2012 and 2013, borrowings outstanding included the following:


		December 31,
	(in thousands)	2012			2013
	HCL-EMS contingent consideration, net of unamortized discount of $12 and $0 at December 31, 2012 and 2013, respectively. Payable as described below.	$	2,046		$	891
	Deferred Telwares purchase price, net of unamortized discount of $24 and $0 at December 31, 2012 and 2013, respectively.		1,226			—
	Deferred ProfitLine purchase price, net of unamortized discount of $62 and $0 at December 31, 2012 and 2013, respectively.		4,438			—
	Deferred Anomalous purchase price, net of unamortized discount of $1 and $0 at December 31, 2012 and 2013, respectively.		978			—
	Deferred ttMobiles purchase price, net of unamortized discount of $10 and $0 at December 31, 2012 and 2013, respectively.		2,420			—
	Deferred Symphony purchase price, net of unamortized discount of $128 and $0 at December 31, 2012 and 2013, respectively.		10,662			—
	Deferred oneTEM purchase price, net of unamortized discount of $87 at December 31, 2013. Payable as described below.		—			684
	Capital lease and other obligations		804			459


	Total notes payable	$	22,574		$	2,034
	Less current portion	$	(22,443	)	$	(1,831	)


	Notes payable, less current portion	$	131		$	203





	Line of Credit

	The Company has a line of credit of up to $8.0 million based upon 80% of the Company's eligible accounts receivable with JP Morgan Chase Bank, N.A. The line of credit bears interest at the London Inter-Bank Offered Rate ("Libor") plus a 2.0% spread. The line of credit matures in September 2014. As of December 31, 2012 and 2013, there were no balances outstanding on the line of credit. The line of credit has a financial covenant relative to minimum cash balance requirements and is secured by all of the Company's tangible and intangible property.

	Contingent HCL-EMS Consideration

	As described in Note 4, the purchase consideration for the acquisition of HCL-EMS included deferred cash consideration. The deferred cash consideration included contingent cash payments following each of the first and second anniversaries of the HCL-EMS Closing Date, pursuant to an earn-out formula based upon specified revenues from specified customers acquired from HCL-EMS, subject to set-off rights of the Company with respect to indemnities given by HCL-EMS under the HCL-EMS APA. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.6 million based on the Company's weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration is unsecured. In 2012, the Company and HCL-EMS agreed that the gross amount of the first year earn-out would be $1.9 million and the Company paid that amount to HCL-EMS. In April 2013, the Company and HCL-EMS agreed that the gross amount of the second year earn-out would be $1.9 million. In early August 2013, the Company paid $1.0 million of the second year earn-out to HCL-EMS, and retained the balance of the second year earn-out in the amount of $0.9 million pending resolution of an outstanding indemnity matter. The only adjustments to the balance in 2013 were the accretion of imputed interest, the adjustment of the second year earn-out estimate to actual, which is included in other (expense) income on the consolidated statements of operations, and the partial payment of the second year earn-out.

	Deferred Telwares Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of Telwares included deferred cash consideration. The deferred cash consideration included payments of $1.25 million on March 16, 2012 and $1.25 million on March 16, 2013, subject to set-off rights of the Company with respect to indemnities given by Telwares under the Telwares APA. The Company paid the first installment of $1.25 million on March 16, 2012. The installment payable on March 16, 2013 was subject to a potential reduction of up to $0.5 million relating to the achievement of certain recurring revenue goals during the three months ended June 30, 2012. The Company and Telwares agreed that the amount of that reduction would be $0.4 million and the Company paid the resulting installment of deferred cash consideration of $0.9 million in March 2013. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.3 million based on the Company's weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The only adjustments to the balance in 2013 were the accretion of imputed interest, the reduction in deferred consideration as described above, which is included in other (expense) income on the consolidated statements of operations, and the payment of the second installment.

	Deferred ProfitLine Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of ProfitLine included deferred consideration. The deferred cash consideration included payments of $9.0 million in installments of $4.5 million each on December 19, 2012 and June 19, 2013. The Company paid $4.1 million in December 2012, which represented the first installment of $4.5 million less indemnity claims of $0.4 million. The Company paid $4.1 million in July 2013, which represented the second and final installment of $4.5 million less indemnity claims of $0.4 million. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.3 million based on the Company's weighted-average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the second and final installment.

	Deferred Anomalous Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of Anomalous included deferred cash consideration. The deferred cash consideration included a payment of $979,000 in cash on the first anniversary of the Anomalous Acquisition Date, subject to set-off rights of the Company with respect to indemnities given by the former shareholders of Anomalous under the Anomalous Purchase Agreement. The Company paid the full $979,000 of deferred cash consideration in January 2013. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $29,000 based on the Company's weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the deferred cash consideration.

	Deferred ttMobiles Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of ttMobiles included deferred cash consideration. The deferred cash consideration included a payment of £1.5 million in cash payable on the first anniversary of the ttMobiles Acquisition Date. The Company paid this £1.5 million of deferred consideration in February 2013. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.1 million based on the Company's weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The only adjustments to the balance in 2013 were the accretion of imputed interest, foreign exchange adjustment and payment of the deferred cash consideration.

	Deferred Symphony Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of the Symphony TEM Business included deferred cash consideration. The deferred cash consideration included payments of $4.4 million in cash payable on the six-month anniversary of the closing of the Symphony acquisition, which included $2.5 million of consideration related to the Indian Purchase Agreement, and $6.4 million in cash payable on the twelve-month anniversary of closing of the Symphony Acquisition. In addition, the acquisition consideration included an earn-out payable in the amount of up to $4.0 million based on achievement of revenue targets for the acquired business for periods through June 30, 2013. No earn-out became payable because the revenue targets were not achieved. The Company made the six-month anniversary payment of $4.4 million in February 2013. The Company made a payment on the one-year anniversary of the closing in the amount of $4.9 million, consisting of the one-year anniversary payment of $6.4 million less $1.3 million withheld pending the resolution of certain indemnity matters, and less a net asset adjustment based on the final closing balance sheet of $0.2 million, which is included in other (expense) income on the consolidated statements of operations. In October 2013, the Company and Symphony resolved the indemnity matters and the Company paid the $1.3 million that it had previously deducted from the one-year anniversary payment. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.2 million based on the Company's weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The full installment due on August 8, 2013 of approximately $6.4 million and amounts that potentially could become payable under the earn-out were subject to set-off rights of the Company with respect to indemnities given by Symphony under the Symphony Purchase Agreement. Among other things, these indemnity obligations related to representations and warranties given by Symphony under the Symphony Purchase Agreement and by Symphony India under the Indian Purchase Agreement. Certain of the indemnities were subject to limitations, including a threshold and deductible, certain caps and limited survival periods. The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the six- and twelve-month installments.

	Deferred oneTEM Purchase Price

	As described in Note 4, the purchase consideration for the acquisition of oneTEM includes deferred cash consideration. The deferred cash consideration includes a payment of €0.4 million in cash payable on the first year anniversary of the closing of the oneTEM acquisition. In addition, the acquisition consideration includes an earn-out payable pursuant to an earn-out formula based upon the business, whose historic revenue had been one-time consulting revenue, beginning to generate annual recurring revenue from specified customers and then year-over-year increases in annual recurring revenue from those specified customers during the earn-out periods. The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12-month periods. The Company valued this contingent consideration at €0.2 million. No interest accrues on the deferred cash consideration; however, the Company recorded imputed interest in the amount of €0.1 million based on weighted average cost of capital as of the date of the acquisition. The deferred consideration is subject to set-off rights of the Company with respect to certain indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement until the deferred consideration is paid.

Stockholders_Equity

Stockholders' Equity	12 Months Ended
Stockholders' Equity	Dec. 31, 2013
Stockholders' Equity	'
Stockholders' Equity	'

	11. Stockholders' Equity

	Common Stock—As of December 31, 2012 and 2013, the number of authorized shares of common stock, par value $0.0001 per share, was 150,000,000, of which 37,613,327 and 38,160,928 were issued and outstanding, respectively.

	During the year ended December 31, 2012, the Company issued 165,775 unregistered shares of its common stock and 132,617 unvested and unregistered shares of its common stock as part of the Anomalous purchase consideration, as described in Note 4. During the year ended December 31, 2013, the Company cancelled and retired the 132,617 unvested and unregistered shares of its common stock.

	During the year ended December 31, 2012, the Company issued 9,639 shares of its common stock to two of its officers as well as 1,021 shares of its common stock to a member of the Company's board of directors in payment of annual director fees, in each case under the Company's 2011 Stock Incentive Plan (the "2011 Plan"). During the year ended December 31, 2013, the Company issued 17,941 and 58,975 shares of its common stock to certain of its employees and members of its board of directors, respectively, under the provisions of the 2011 Plan.

	At the June 5, 2013 annual meeting of the Company's stockholders, an amendment to the 2011 Plan to reserve an additional 1,000,000 shares of common stock for issuance under the 2011 Plan was approved by a majority of the Company's stockholders. The Company's board of directors had previously approved such amendment.

	In November 2012, the Company's Board of Directors authorized a share repurchase program under which the Company may repurchase up to $20 million of its outstanding common stock on the open market or in privately negotiated transactions. During 2012, the Company repurchased 357,751 shares of common stock at an average price per share, including broker commissions, of $12.29, for an aggregate purchase price of $4.4 million. Of the 357,751 shares purchased in 2012, all were repurchased pursuant to trades entered into in 2012, with trades for 216,551 shares settling and such shares being retired in December 2012, and trades for the remaining 141,200 shares settling and such shares being retired in January 2013 as a result of the three trading day settlement convention. During the year ended December 31, 2013, the Company repurchased 519,760 shares of common stock at an average price per share, including broker commissions, of $13.26, for an aggregate purchase price of $6.9 million.

	Preferred Stock—As of December 31, 2012 and 2013, the number of authorized shares of preferred stock, par value $0.0001 per share, was 5,000,000, of which 0 were issued and outstanding.

	Common Stock Warrants—During the year ended December 31, 2012, warrant holders exercised warrants to purchase a total of 522,507 shares of common stock pursuant to a cashless exercise feature of these warrants. As a result of the cashless exercise, 398,060 shares of common stock were issued and 124,447 warrant shares were cancelled in lieu of payment of cash consideration to the Company. Additionally, warrant holders exercised warrants to purchase a total of 51,817 shares of common stock. The Company received proceeds of $93,000 related to these warrant exercises. During the year ended December 31, 2013, warrant holders exercised warrants to purchase a total of 14,907 shares of common stock. The Company received proceeds of $34,747 related to these warrant exercises.

	On September 10, 2012, the Company issued a warrant to purchase 10,000 shares of its common stock at an exercise price of $14.02 to a consultant. The warrant vests over four years, subject to the continuous services of the consultant.

	On March 22, 2011, the Company issued a warrant to purchase up to 1,282,789 shares of its common stock to Dell Products, L.P. ("Dell") in connection with the entry of the Company and Dell into a 49-month strategic relationship agreement. Under the terms of the warrant, the 1,282,789 shares of common stock may become exercisable upon the achievement of certain annual recurring revenue thresholds over the 49-month period. The warrant is exercisable at $5.987 per share. As of December 31, 2013, none of the shares that may become exercisable under this warrant were probable of being earned and becoming vested and accordingly no value was ascribed to this warrant. On a quarterly basis the Company reviews the actual annual recurring revenue related to the Dell strategic relationship agreement to determine if it is probable that Dell will reach any of the annual recurring revenue thresholds that would result in warrant shares being earned and becoming vested, and to the extent the Company deems it probable that any warrant shares will be earned and become vested, the Company will record the fair value of those shares to intangible assets and non-current liabilities using a Black-Scholes valuation model and mark to market each period thereafter until such time as the warrant shares are actually earned and vest.

	On October 9, 2009, the Company issued a warrant to purchase up to 3,198,402 shares of its common stock to International Business Machines Corporation ("IBM") in connection with the entry of the Company and IBM into a five-year strategic relationship agreement. Under the terms of the warrant, 890,277 shares of common stock were vested and exercisable immediately upon execution of the agreement. Up to an additional 2,308,125 shares of common stock were to become exercisable upon the achievement of certain billing thresholds over a three-year period. The warrant was exercisable at $4.148 per share (certain terms of this warrant were amended on June 8, 2011, as described in the paragraph below). The Company valued the initial 890,277 shares of common stock exercisable under the warrant at $1.7 million using the Black-Scholes valuation model at the time of the signing of the agreement. The Black-Scholes valuation assumptions included an expected term of seven years, volatility of 67.77% and a risk free interest rate of 2.93%. The Company recorded the $1.7 million value of the initial 890,277 shares of common stock as an increase to warrants for common stock and an increase to other non-current assets on the Company's consolidated balance sheet. During the three months ended December 31, 2009, the Company determined that it was probable that IBM would reach certain of the billing thresholds to have an additional 947,103 shares of common stock become exercisable. The additional shares of common stock exercisable under the warrant were valued at $1.4 million using the Black-Scholes valuation model at the time the Company determined it was probable they would reach the billing thresholds. The Black-Scholes valuation assumptions included an expected term of 5.8 years, volatility of 61.15% and a risk free interest rate of 2.28%. The Company recorded the value of the additional shares of common stock to intangible assets and non-current liabilities. In December 2010, the Company reviewed the actual billings to date related to the strategic relationship agreement and determined it was probable IBM would reach the billing thresholds to earn 624,755 shares of the additional 947,103 shares of common stock accrued. The Company reversed $920,000 of market value related to the 322,348 shares of common stock no longer deemed probable of being earned.

	On June 8, 2011, certain terms of the common stock warrant described above were amended by the Company and IBM. Under the terms of the amended warrant agreement, an additional 624,755 shares of common stock were vested and exercisable immediately (in addition to the 890,277 shares previously vested and exercisable), the additional warrant shares that could be earned were reduced from 2,308,125 to 651,626 shares of common stock, and the methodology for earning the additional warrant shares was revised to be based on specified new contractual revenue commitments from IBM that could occur between June 8, 2011 and June 30, 2012. Based on this amendment, the maximum number of warrant shares (issued and issuable) to IBM was reduced from 3,198,402 to 2,166,658 shares of common stock. The fair value of the 624,755 warrant shares vested as a result of this amendment was determined to be $4.5 million using the Black-Scholes valuation model at the time of the amendment. The Black-Scholes valuation assumptions included an expected term of 5.3 years, volatility of 59.58% and a risk free interest rate of 1.64%. The Company recorded these vested warrant shares as an increase to warrants for common stock, reversed the non-current liability associated with the previous accrual for these warrant shares, and the difference was added to intangible assets and is being amortized in proportion to the expected revenue over the remainder of the original ten-year period noted below. On August 30, 2011, the Company issued 930,511 shares of its common stock to IBM upon the exercise by IBM of this warrant, pursuant to a cashless exercise feature. As a result of the cashless exercise, 584,521 warrant shares were cancelled in lieu of the payment of cash consideration to the Company. As of June 30, 2012, the vesting terms of the amended warrant agreement between the Company and IBM expired with IBM earning no additional warrant shares. As a result, no further warrant shares are issuable under this warrant agreement.

	The Company began to amortize the intangible asset in the first quarter of 2010, with the related charge recorded as contra-revenue. The related charge to revenue will be in proportion to expected revenue over approximately a ten-year period. For the years ended December 31, 2011, 2012 and 2013, the Company recorded $91,806, $174,451 and $304,758, respectively, of amortization as a contra-revenue charge related to the common stock warrant. The warrant value was marked to market on a quarterly basis until the warrant shares were earned and vested or expired unearned and unvested. The net value of the IBM warrant share intangible assets was $5.9 million and $5.6 million as of December 31, 2012 and 2013, respectively.

	A summary of warrants to purchase common stock issued and exercised during the years ended December 31, 2011, 2012 and 2013 is presented below:


			Common Stock
			Warrants
	Outstanding at December 31, 2010			970,915
	Exercised			(982,092	)
	Issued			624,755
	Cancelled			(584,840	)
	Conversion from Preferred Stock Warrants			561,203


	Outstanding at December 31, 2011			589,941
	Exercised			(449,877	)
	Issued			10,000
	Cancelled			(124,447	)


	Outstanding at December 31, 2012			25,617
	Exercised			(14,907	)
	Issued			—
	Cancelled			—


	Outstanding at December 31, 2013			10,710




	Weighted average exercise price		$	13.26





	Stock Options—As of December 31, 2013, the Company had five stock-based compensation plans, the Employee Stock Option/Stock Issuance Plan (the "Employee Plan"), the Executive Stock Option/Stock Issuance Plan (the "Executive Plan"), the 2005 Stock Incentive Plan (the "2005 Plan"), the Traq Amended and Restated 1999 Stock Plan (the "1999 Plan") and the 2011 Stock Incentive Plan (the "2011 Plan"). The 2011 Plan provides for the grant of incentive stock options, nonstatutory stock options, restricted stock awards and other stock-based awards.

Under the provisions of the Employee Plan, the Executive Plan, the 2005 Plan, the 1999 Plan and the 2011 Plan (the "Plans"), the exercise price of each option is determined by the Company's board of directors or by a committee appointed by the board of directors. Under the 2011 Plan, the exercise price of all stock options must not be less than the fair market value of a share of common stock on the date of grant. The period over which options vest and become exercisable, as well as the term of the options, is determined by the board of directors or the committee appointed by the board of directors. The options generally vest over four years and expire 10 years after the date of the grant. During the year ended December 31, 2013, the Company's board of directors granted options to purchase an aggregate of 463,475 shares of common stock under the 2011 Plan to employees and non-employees, at a weighted average exercise price of $14.25 per share.

A summary of the status of stock options issued pursuant to the Plans during the years ended December 31, 2011, 2012 and 2013 is presented below:


Options		Number of Shares			Weighted		Weighted
					Average		Average
					Exercise Price		Contractual
							Life (years)
Outstanding at December 31, 2010			5,679,003		$	2.14
Granted			2,061,377		$	6.6
Forfeited			(69,343	)	$	4.52
Exercised			(1,000,702	)	$	1.4


Outstanding at December 31, 2011			6,670,335		$	3.6		7.3
Granted			2,326,500		$	15.83
Forfeited			(282,909	)	$	8.67
Exercised			(1,859,557	)	$	2.19


Outstanding at December 31, 2012			6,854,369		$	7.92		7.5
Granted			463,475		$	14.25
Forfeited			(135,626	)	$	13.15
Exercised			(1,015,817	)	$	4.75


Outstanding at December 31, 2013			6,166,401		$	8.81
Exercisable at end of the period			4,086,272		$	6.82		6.3




Available for future grants at December 31, 2013			968,154





The intrinsic values of options outstanding, vested and exercised during the years ended December 31, 2011, 2012 and 2013 were as follows:


		2011					2012				2013
		Number of			Intrinsic		Number of		Intrinsic		Number of		Intrinsic
		Options			Value		Options		Value		Options		Value
Outstanding			6,670,335		$	78,699,148		6,854,369	$	35,977,101		6,166,401	$	57,358,729
Vested			3,533,766		$	48,073,129		3,226,280	$	27,902,361		4,086,272	$	46,133,626
Exercised			1,000,702		$	9,930,497		1,859,557	$	29,851,276		1,015,817	$	14,932,262

During the year ended December 31, 2013, employees of the Company exercised options to purchase a total of 1,015,817 shares of common stock at exercise prices ranging from $0.25 to $20.39 per share. Proceeds from the stock option exercises totaled $4.8 million.

During the year ended December 31, 2012, employees of the Company exercised options to purchase a total of 1,859,557 shares of common stock at exercise prices ranging from $0.25 to $9.83 per share. Proceeds from the stock option exercises totaled $4.1 million.

Restricted Stock Units—During the year ended December 31, 2013, the Company issued 684,084 restricted stock units to certain employees under the provisions of the 2011 Plan. These grants of restricted stock units had an aggregate fair value of $10.2 million. The value of a restricted stock unit award is determined based on the closing price of the Company's stock price at the date of grant. A restricted stock unit award entitles the holder to receive shares of the Company's common stock as the award vests. The restricted stock units vest over periods that range from one to three years. Stock-based compensation expense is amortized on a straight-line basis over the vesting period.

For the years ended December 31, 2012 and 2013, the Company recorded stock-based compensation expenses of $0.8 million and $4.2 million, respectively, related to restricted stock unit awards.

As of December 31, 2013, there was $8.9 million of total unrecognized compensation cost, net of estimated forfeitures, related to unvested restricted stock units. This amount will be amortized on a straight-line basis over the requisite service period related to the restricted unit grants.

A summary of the status of restricted stock units issued pursuant to the 2011 Plan during the years ended December 31, 2012 and 2013 is presented below:


Restricted Stock Units		Number of Shares			Weighted
					Average Fair
					Value
Outstanding at December 31, 2011			—		$	—
Granted			223,814		$	17.3
Forfeited			(2,500	)	$	20.35


Outstanding at December 31, 2012			221,314		$	17.27




Granted			684,084		$	14.89
Vested			(92,338	)	$	17.05
Forfeited			(4,267	)	$	15.7


Outstanding at December 31, 2013			808,793		$	15.29





In accordance with Accounting Standards Classification ("ASC") 718, Share Based Payment ("ASC 718"), total compensation expense for stock-based compensation awards was $4.0 million, $9.2 million and $13.3 million for the years ended December 31, 2011, 2012 and 2013, respectively, which is included on the accompanying consolidated statements of operations as follows (in thousands):


		For the Years Ended
		December 31,
		2011			2012		2013
Cost of goods sold		$	669		$	1,347	$	2,108
Sales and marketing expenses			1,201			2,133		3,941
General and administrative expenses			1,934			5,105		6,220
Research and development			176			580		990


Total stock-based employee compensation		$	3,980		$	9,165	$	13,259





Stock-based compensation expense for the equity awards outstanding as of December 31, 2013 will be recognized over the following periods as follows (in thousands):


Years Ending December 31,
2014		$	11,944
2015			8,313
2016			2,544
2017			121


		$	22,922





Stock-based compensation costs are generally based on the fair value calculated from the Black-Scholes valuation model on the date of grant for stock options. The Black-Scholes valuation model requires the Company to estimate key assumptions such as expected volatility, expected terms, risk-free interest rates and dividend yields. The Company determined the assumptions in the Black-Scholes valuation model as follows: expected volatility is a combination of the Company's competitors' historical volatility; expected term is calculated using the "simplified" method prescribed in ASC 718; and the risk-free rate is based on the U.S. Treasury yield on 5- and 7-year instruments in effect at the time of grant. A dividend yield is not used, as the Company has never paid cash dividends and does not currently intend to pay cash dividends. The Company periodically reviews the assumptions and modifies the assumptions accordingly.

As part of the requirements of ASC 718, the Company is required to estimate potential forfeitures of stock grants and adjust compensation cost recorded accordingly. The estimate of forfeitures will be adjusted over the requisite service period to the extent that actual forfeitures differ, or are expected to differ, from such estimates. Changes in estimated forfeitures will be recognized through a cumulative catch-up adjustment in the period of change and will also impact the amount of stock-based compensation expense to be recognized in future periods. The fair values of stock grants are amortized as compensation expense on a straight-line basis over the vesting period of the grants. Compensation expense recognized is shown in the operating activities section of the statement of cash flows.

The fair value of the options granted during 2011, 2012 and 2013 was determined at the date of grant using the Black-Scholes valuation model with the following assumptions:


		2011		2012		2013
Expected dividend yield		0%		0%		0%
Risk-free interest rate		1.25% to 2.6%		0.79% to 1.16%		1.04% to 1.86%
Expected term (in years)		5.5 - 6.2 years		5.5 - 6.1 years		5.7 - 6.1 years
Expected volatility		59.74% - 60.88%		58.09% - 59.92%		56.34% - 56.84%

Based on the above assumptions, the weighted-average fair value per share of stock options granted during the years ended December 31, 2011, 2012 and 2013 was approximately $3.96, $8.50 and $7.55, respectively.

Income_Taxes

Income Taxes	12 Months Ended
Income Taxes	Dec. 31, 2013
Income Taxes	'
Income Taxes	'

	12. Income Taxes

	The components of (loss) income before income taxes for the years ended December 31, 2011, 2012, and 2013 are as follows (in thousands):


			2011			2012			2013
	Domestic		$	(683	)	$	3,959		$	8,237
	Foreign			(1,738	)		(441	)		(2,264	)


	(Loss)income before income tax provision		$	(2,421	)	$	3,518		$	5,973



	The provision for income tax expense for the years ended December 31, 2011, 2012 and 2013 consists of the following components (in thousands):


			2011			2012			2013
	State		$	229		$	330		$	119
	Foreign			—			(33	)		492


	Total current expense			229			297			611


	Deferred tax provision:
	Federal		$	282		$	458		$	737
	State			23			40			273
	Foreign			—			(315	)		(610	)


	Total deferred expense			305			183			400


	Total income tax provision		$	534		$	480		$	1,011





	Income taxes related to the Company's income (loss) from operations differ from the amount computed using the federal statutory income tax rate as follows (in thousands):


			Years Ended December 31,
			2011			2012			2013
	Tax (benefit) provision computed at the federal statutory rate		$	(847	)	$	1,231		$	2,090
	Increase in fair value of warrants for redeemable convertible preferred stock			699			—			—
	Foreign operating losses			174			—			—
	Foreign tax rate differential			—			(127	)		(3	)
	Tax benefit of exercised stock options and warrants			(3,375	)		(9,996	)		(1,423	)
	Research and development tax credits			(507	)		(205	)		51
	Adjustment to prior year deferred and other			449			(1,439	)		227
	Change in valuation allowance			3,407			10,302			(1,008	)
	Taxable goodwill			305			499			737
	State income taxes			229			215			340


	Provision for income taxes		$	534		$	480		$	1,011





The provision for income taxes differs from the expected tax provision computed by applying the U.S. federal statutory rate to the income before income taxes because the Company has historically maintained a full valuation allowance on its deferred tax assets, as described more fully below, as well as differences in the tax-deductibility of certain items for income tax purposes as compared to the amounts that have been or will be expensed in the Company's Consolidated Statement of Operations, including certain stock warrant and stock option exercises, the increase in fair value of warrants for redeemable convertible preferred stock, foreign tax rate differentials, taxable goodwill and state income taxes.

As of December 31, 2012 and 2013, the Company's deferred tax assets (liabilities) were as follows (in thousands):


		2012			2013
Deferred tax assets:
Net operating losses		$	26,002		$	19,675
Unused research and development credits			3,318			3,450
Deferred revenue			743			885
Stock-based compensation			2,937			4,235
Accrued expenses			441			570
Deferred rent			198			149
Fixed Assets			108			276
Acquisition-related expenses			61			68
Allowance for doubtful accounts			194			79
Alternative Minimum Tax credit available			34			34
Other			85			166
Less: valuation allowance			(29,048	)		(25,930	)


		$	5,073		$	3,657
Deferred tax liabilities:
Intangible assets			(7,676	)		(6,727	)
Fixed assets			—			—
Other			(102	)		(22	)


Net deferred tax liability		$	(2,705	)	$	(3,092	)





The Company recorded no federal income tax provision in 2012 and 2013 due to taxable losses incurred primarily as a result of tax deductions for stock options and stock warrants in 2012 and the utilization of net operating loss carryforwards in 2013. State income taxes have resulted primarily from taxes on capital, taxes on gross receipts and minimum taxes imposed by the various states in which the Company operates.

Prior to 2012, there were no foreign income taxes due to taxable losses incurred by the foreign entities. During the year ended December 31, 2013, the Company recognized a current foreign tax expense attributable to overall taxable income produced by several foreign entities.

The Company recorded a deferred income tax provision of $0.3 million, $0.2 million and $0.4 million in the years ended December 31, 2011, 2012 and 2013 respectively, related to the different book and tax treatment for goodwill and other intangible assets. For tax purposes, certain goodwill and intangible assets are subject to different amortization allowances than for book purposes. The deferred tax liability of approximately $2.7 million and $3.1 million at December 31, 2012 and 2013, respectively, is included in the Company's consolidated balance sheets within other long-term liabilities.

The Company has provided a valuation allowance for the full amount of its deferred tax assets at December 31, 2012 and 2013, as it is not more likely than not that any future benefit from deductible temporary differences and net operating loss and tax credit carryforwards would be realized. The decrease in the valuation allowance of $3.1 million for the year ended December 31, 2013, as compared to the year ended December 31, 2012, is primarily attributable to the utilization net operating loss carryforwards.

As of December 31, 2013, the Company has federal net operating loss carryforwards of approximately $44.7 million, which, if unused, expire from 2021 to 2032. In addition to this amount, the Company has approximately $41.0 million of federal income tax loss carryforwards resulting from tax deductions related to stock options awarded to employees. Pursuant to ASC 718-740-25-10, the tax benefits of these deductions will be realized only at the point at which the deductions reduce income taxes payable. The Company also has federal research and development credit carryforwards of approximately $3.5 million at December 31, 2013, which are available to offset future federal tax liabilities.

Sections 382 and 383 of the Internal Revenue Code, and similar state regulations, contain provisions that may limit the net operating loss carryforwards available to be used to offset income in any given year upon the occurrence of certain events, including changes in the ownership interests of significant stockholders. In the event of a cumulative change in ownership in excess of 50% over a three-year period, the amount of the net operating loss carryforwards that the Company may utilize in any one year may be limited. The Company has completed several financings since its inception, which, when combined with the purchasing stockholders' subsequent disposition, have resulted in a change in control as defined by Section 382, or could result in a change in control in the future. In addition, the net operating loss carryforwards assumed from the acquisition of ProfitLine are subject to the provisions of Section 382. In aggregate, approximately $57.1 million of the Company's $85.7 million net operating loss carryforwards are available to offset future taxable income as of December 31, 2013, and the remaining $28.6 million will become available in prescribed increments in each future year through December 31, 2031.

The Company files income tax returns in the U.S. federal jurisdiction, various state jurisdictions and various foreign jurisdictions. The Company's income tax returns are open to examination by federal, state and foreign tax authorities, generally for the years ended December 31, 2010 and later, with certain state jurisdictions open for audit for earlier years. The Company has no amount recorded for any unrecognized tax benefits as of December 31, 2012 and 2013, nor did the Company record any amount for the implementation of ASC 740. The Company's policy is to record estimated interest and penalty related to the underpayment of income taxes or unrecognized tax benefits as a component of its income tax provision. During the years ended 2011, 2012 and 2013, the Company did not recognize any interest or penalties in its statements of operations and there are no accruals for interest or penalties at December 31, 2012 or 2013.

Pursuant to ASC 740-30-25, provision has not been made for U.S. or additional foreign taxes on undistributed earnings of foreign subsidiaries as the Company maintains that those earnings are deemed indefinitely reinvested. The Company plans to utilize undistributed earnings to finance expansion and operating requirements of subsidiaries outside of the United States. As of December 31, 2013, the Company has undistributed foreign earnings of approximately $1.8 million. Such earnings will be reinvested but could become subject to additional tax if they were remitted as dividends or were loaned to the Company or U.S. affiliates, or if the Company should sell or dispose of its stock in the foreign subsidiaries. It is not practical to determine the deferred tax liability, if any, that might be payable on foreign earnings because if the Company were to repatriate these earnings, the Company believes there would be various methods available to it, each with different U.S. tax consequences.

Fair_Value_Measurement

Fair Value Measurement	12 Months Ended
Fair Value Measurement	Dec. 31, 2013
Fair Value Measurement	'
Fair Value Measurement	'

	13. Fair Value Measurement

	The Company records certain financial assets and liabilities at fair value on a recurring basis. The Company determines fair values based on that price it would receive to sell an asset or pay to transfer a liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market for that asset or liability.

	The prescribed fair value hierarchy and related valuation methodologies are as follows:

	Level 1—Inputs are unadjusted quoted prices in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date.

	Level 2—Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, directly or indirectly, such as a quoted price for similar assets or liabilities in active markets.

	Level 3—Inputs are unobservable and are only used to measure fair value when observable inputs are not available. The inputs reflect the entity's own assumptions and are based on the best information available. This allows for the fair value of an asset or liability to be measured when no active market for that asset or liability exists.

	The following table discloses the assets and liabilities measured at fair value on a recurring basis as of December 31, 2012 and 2013 and the basis for that measurement:


		Fair Value Measurement
		at December 31, 2012
	(in thousands)	Total			Level 1			Level 2		Level 3
	Money market	$	28,094		$	28,094		$	—	$	—
	Contingent HCL-EMS acquisition consideration		2,046			—			—		2,046


		$	30,140		$	28,094		$	—	$	2,046









		Fair Value Measurement
		at December 31, 2013
	(in thousands)	Total			Level 1			Level 2		Level 3
	Money market	$	18,345		$	18,345		$	—	$	—
	Contingent HCL-EMS acquisition consideration		891			—			—		891
	Contingent oneTEM acquisition consideration		206			—			—		206


		$	19,442		$	18,345		$	—	$	1,097





	The changes in the fair value of the Level 3 liability are as follows


		Contingent acquisition
		consideration
		Years Ended December 31,
		2012			2013
	(in thousands)	HCL-EMS			HCL-EMS			oneTEM
	Balance, Beginning of Period	$	3,731		$	2,046		$	—
	Initial earn-out consideration		—			—			181
	Cash payments		(1,882	)		(1,000	)		—
	Imputed interest		197			12			25
	Second year earn-out adjustment		—			(167	)		—


	Balance, End of Period	$	2,046		$	891		$	206





The Company's investment in overnight money market institutional funds, which amounted to $18.3 million and $28.1 million at December 31, 2013 and 2012, respectively, is included in cash and cash equivalents on the accompanying consolidated balance sheets and is classified as a Level 1 input.

The acquisition of HCL-EMS includes a contingent consideration agreement that requires additional consideration to be paid by the Company following each of the first and second anniversaries of the HCL-EMS Closing Date, pursuant to an earn-out formula ranging from 7.5% to 15% of specified revenues from specified customers acquired, subject to set-off rights of the Company with respect to indemnities given by HCL-EMS under the HCL-EMS APA. The fair value of the contingent consideration recognized was $3.4 million which was estimated by applying the income approach. The key assumptions include (a) a discount rate of 10.5% and (b) probability adjusted levels of revenue between approximately $12.6 million and $13.9 million. As of December 31, 2013, there were no changes in the recognized amounts, except for the accretion of interest, adjustment of the second year earn-out estimate to actual and the partial payment of the second year earn-out.

The acquisition of oneTEM includes a contingent consideration agreement that requires additional consideration to be paid by the Company following each of the first four anniversaries of the oneTEM Closing Date. Historically, the oneTEM business had generated one-time revenue and under the earn-out formula, the earn-out consideration is equal to 9% of annual recurring revenue that the business begins to generate from specified customers in the first year and then year-over-year increases in annual recurring revenue growth from those specified customers during the earn-out periods. The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12- month periods. The contingent consideration is subject to set-off rights of the Company with respect to indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement. The fair value of the contingent consideration recognized was $0.2 million, which was estimated by applying the income approach. The key assumptions include (a) a discount rate of 15% and (b) probability adjusted levels of initial and then increased annual recurring revenue between approximately $0.2 million and $0.3 million.

The carrying amounts of the Company's other non-cash financial instruments including accounts receivable and accounts payable approximate their fair values due to the relatively short-term nature of these instruments.

Supplemental_Cash_Flow_Informa

Supplemental Cash Flow Information	12 Months Ended
Supplemental Cash Flow Information	Dec. 31, 2013
Supplemental Cash Flow Information	'
Supplemental Cash Flow Information	'

	14. Supplemental Cash Flow Information

	Information about other cash flow activities during the years ended December 31, 2011, 2012 and 2013 are as follows:


	(in thousands)	2011			2012		2013
	SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
	Cash paid for:
	Interest	$	1,620		$	127	$	86
	Income tax payments	$	259		$	284	$	388
	State income tax credits (redeemed for cash)	$	(37	)	$	—	$	—
	NON-CASH TRANSACTIONS:
	Contingent consideration issued in connection with HCL-EMS acquisition	$	3,390		$	—	$	—
	Deferred purchase price in connection with Telwares acquisition	$	2,155		$	—	$	—
	Deferred purchase price in connection with ProfitLine acquisition	$	8,674		$	—	$	—
	Deferred purchase price in connection with Anomalous acquisition	$	—		$	950	$	—
	Deferred purchase price in connection with ttMobiles acquisition	$	—		$	2,315	$	—
	Deferred purchase price in connection with Symphony acquisition	$	—		$	10,942	$	—
	Deferred purchase price in connection with oneTEM acquisition	$	—		$	—	$	616
	Preferred stock dividends and accretion	$	2,205		$	—	$	—
	Issuance of warrants in connection with notes payable and marketing agreement	$	2,598		$	—	$	—
	Computer, furniture and equipment acquired with capital lease	$	746		$	—	$	—
	Conversion of warrants for redeemable convertible preferred stock and preferred stock warrants	$	64,017		$	—	$	—
	Issuance of common stock in payment of board of directors fees	$	—		$	21	$	—
	Cashless exercise of warrants	$	19		$	—	$	—
	Repurchase of common stock settled in January 2013	$	—		$	1,696	$	—

Commitments_and_Contingencies

Commitments and Contingencies	12 Months Ended
Commitments and Contingencies	Dec. 31, 2013
Commitments and Contingencies	'
Commitments and Contingencies	'

	15. Commitments and Contingencies

	During the normal course of business, the Company becomes involved in various routine legal proceedings including issues pertaining to patent and trademark infringement, customer disputes, employee matters and acquisition-related post-closing disputes. The Company does not believe that the outcome of these matters will have a material adverse effect on its financial condition.

	The Company has entered into non-cancellable operating leases for the rental of office space in various locations which expire between 2014 and 2019. Some of the leases provide for lower payments in the beginning of the term which gradually escalate during the term of the lease. The Company recognizes rent expense on a straight-line basis over the lease term, which gives rise to a deferred rent liability on the balance sheet. The Company also has entered into agreements with third-party hosting facilities, which expire between 2014 and 2016.

	The Company is also obligated under several leases covering computer equipment and software, which the Company has classified as capital leases. In April 2013, the Company signed a lease addendum for additional gross rental office space in Austin, Texas. In July 2013, the Company signed a lease addendum extending the term and reducing the gross rental office space at its office in Dallas, Texas. All future minimum rental payments for these addendums have been included in the schedule below. Additionally, the Company has entered into several operating leases for various office equipment items, which expire between March 2014 and July 2015.

	As of December 31, 2013, the Company's obligation for future minimum rental payments related to these leases is as follows:


	(in thousands)	Operating Leases		Capital Leases
	2014	$	6,462	$	469
	2015		5,627		—
	2016		3,442		—
	2017		1,529		—
	2018		914		—
	thereafter		536		—


	Total future minimum lease obligations	$	18,510	$	469




	Less: amount representing interest				(10	)


	Present value of minimum lease obligations			$	459





	Rent expense, included in general and administrative expense, was approximately $3.6 million, $5.0 million and $5.6 million for the years ended December 31, 2011, 2012 and 2013, respectively.

401k_Savings_Plans

401(k) Savings Plans	12 Months Ended
401(k) Savings Plans	Dec. 31, 2013
401(k) Savings Plans	'
401(k) Savings Plans	'

	16. 401(k) Savings Plans

	Effective January 2004, the Company adopted a defined contribution 401(k) savings plan (the "Plan") for substantially all of its employees. The Company's contributions to the Plan are discretionary. The Company matched a range of 5% to 10% of employees' contributions in 2011, 2012 and 2013. The cost of contributions made by the Company to the plan was $124,000, $169,000 and $195,000 for the years ended December 31, 2011, 2012 and 2013, respectively.

Valuation_and_Qualifying_Accou

Valuation and Qualifying Accounts	12 Months Ended
Valuation and Qualifying Accounts	Dec. 31, 2013
Valuation and Qualifying Accounts	'
Valuation and Qualifying Accounts	'

	17. Valuation and Qualifying Accounts


	(in thousands)	Balance at		Additions		Deductions,		Balance at
		Beginning of		Charged to		Write-offs and		End of Year
		Year		Costs and		Adjustments
				Expenses
	Allowance for doubtful accounts:
	Year ended December 31, 2011	$	245		23		166	$	102




	Year ended December 31, 2012	$	102		96		—	$	198




	Year ended December 31, 2013	$	198		106		21	$	283

Summarized_Unaudited_Quarterly

Summarized Unaudited Quarterly Results	12 Months Ended
Summarized Unaudited Quarterly Results	Dec. 31, 2013
Summarized Unaudited Quarterly Results	'
Summarized Unaudited Quarterly Results	'

	18. Summarized Unaudited Quarterly Results

	The following table sets forth certain unaudited quarterly financial information for fiscal 2012 and 2013. This data should be read together with the Company's consolidated financial statements and the related notes included elsewhere in this Annual Report on Form 10-K. The Company has prepared the unaudited information on a basis consistent with its audited financial statements and has included all adjustments of a normal and recurring nature, which, in the opinion of management, are considered necessary to fairly present the Company's revenue and operating expenses for the quarters presented. The Company's historical operating results for any quarter are not necessarily indicative of results for any future period.


		March 31,			June 30,			September 30,			December 31,			March 31,		June 30,		September 30,		December 31,
		2012			2012			2012			2012			2013		2013		2013		2013
	Revenue	$	34,147		$	36,257		$	40,138		$	43,970		$	44,860	$	46,407	$	47,620	$	50,027
	Cost of revenue		15,774			16,586			18,284			19,959			20,816		20,836		21,346		21,980


	Gross profit		18,373			19,671			21,854			24,011			24,044		25,571		26,274		28,047
	Total operating expenses		17,809			19,129			20,918			21,663			23,108		24,725		24,950		26,040


	Income from operations		564			542			936			2,348			936		846		1,324		2,007
	Other (expense) income, net		(218	)		(171	)		(234	)		(249	)		420		119		253		68


	Income before income taxes		346			371			702			2,099			1,356		965		1,577		2,075
	Income tax provision		154			33			121			172			231		415		22		343


	Net income	$	192		$	338		$	581		$	1,927		$	1,125	$	550	$	1,555	$	1,732




	Income per common share
	Basic	$	0.01		$	0.01		$	0.02		$	0.05		$	0.03	$	0.01	$	0.04	$	0.05
	Diluted	$	0		$	0.01		$	0.01		$	0.05		$	0.03	$	0.01	$	0.04	$	0.04

	The sum of the quarterly income per common share amounts does not tie to the full year income per common share amount due to rounding.

Summary_of_Significant_Account1

Summary of Significant Accounting Policies (Policies)	12 Months Ended
Summary of Significant Accounting Policies (Policies)	Dec. 31, 2013
Summary of Significant Accounting Policies	'
Consolidation and Basis of Preparation	'
Consolidation and Basis of Preparation	Consolidation and Basis of Preparation—The consolidated financial statements include the financial results of Tangoe, Inc. and its wholly owned subsidiaries Tangoe EU B.V., Tangoe (China) Co., Ltd., Tangoe-PL, Inc., Tangoe Canada, Inc. (formerly Anomalous Networks Inc.) acquired by the Company on January 10, 2012, Tangoe Europe, Limited (formerly ttMobiles, Limited) acquired by the Company on February 21, 2012, Tangoe Deutschland GmbH (formerly oneTEM GmbH) acquired by the Company on April 18, 2013, Tangoe India Softek Services Private, Limited formed by the Company in August 2013, described further in Note 4, Tangoe PTY Ltd. (Australia) formed on January 25, 2013 and Tangoe do Brasil Servicos Tecnologicos LTDA (Brazil) formed on August 21, 2013. Intercompany balances and transactions have been eliminated in consolidation.
Cash and Cash Equivalents	'
Cash and Cash Equivalents	Cash and Cash Equivalents—The Company considers all highly liquid investments with an original maturity of three months or less to be cash equivalents. Cash equivalents consist primarily of a variable interest rate account. As of December 31, 2013, the Company had no restrictions on its $43.2 million of cash and cash equivalents.
Revenue Recognition	'

	Revenue Recognition—Recurring technology and services revenue consists of subscription-based fees, software subscription license fees, software maintenance fees and hosting fees related to the use of the Company's solution to manage its customers' communications expenses. Strategic consulting, software licenses and other revenues consist of fees for contract negotiations, bill audits, sale of mobile telecommunication accessories, professional services and perpetual software licenses.

	The Company recognizes revenue when persuasive evidence of an arrangement exists, pricing is fixed and determinable, collection is reasonably assured and delivery or performance of service has occurred. Recurring technology and services subscription-based fees, software subscription license fees, software maintenance fees and hosting fees are recognized ratably over the term of the period of service. The subscription-based services the Company provides include help desk, asset procurement and provisioning and carrier dispute resolution. Any implementation fees associated with recurring technology and services engagements are recognized over the estimated expected life of the customer relationship which the Company estimates to be equal to twice the contract life calculated on a per-customer basis and the Company recognizes implementation fees ratably over this period. Many of the Company's subscription contracts are non-cancelable, although customers have the right to terminate for cause if the Company materially fails to perform.

	Software license fees consist of fees paid for a perpetual license agreement for the Company's technology, which are recognized in accordance with Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") 605, Software Revenue Recognition, as amended. When contracts contain multiple elements wherein vendor specific objective evidence ("VSOE") of fair value exists for all undelivered elements, the Company accounts for the delivered elements in accordance with the residual method prescribed by the authoritative guidance. VSOE of fair value for maintenance and support is established by a stated renewal rate included in the license arrangement or rates charged in stand-alone sales of maintenance and support. If software maintenance fees are provided for in the license fee or at a discount pursuant to a license agreement, a portion of the license fee equal to the fair market value of these amounts is allocated to software maintenance revenue based on the value established by independent sales of such maintenance services to customers.

	Professional services related to the implementation of the Company's software products ("Consulting Services") are generally performed on a fixed fee basis under separate service arrangements. Consulting Services revenue is recognized as the services are performed by measuring progress towards completion based upon either costs or the achievement of certain milestones. The Company also provides contract negotiation and bill audit services ("Strategic Sourcing Services") on behalf of its customers, which are generally performed on a contingency fee basis, with the Company's fees being based on a percentage of the savings the Company achieves for the customer. Revenue from Strategic Sourcing Services engagements is recognized as savings are secured for the customer or as work is completed. The revenue is generally billed as a base fee and a contingency fee based upon the amount of savings secured multiplied by the contingency fee percentage to which the Company is entitled.

	In accordance with ASC 605, Income Statement Characterization of Reimbursements Received for Out-of-Pocket Expenses, the Company classifies reimbursed expenses as revenue and the related expense within cost of revenue in the accompanying consolidated statements of operations. For the years ended December 31, 2011, 2012 and 2013, reimbursed expenses of $0.3 million, $0.2 million and $0.1 million, respectively, were included in revenue.

Software Development Costs	'
Software Development Costs	Software Development Costs—The Company expenses research and development costs as incurred. The Company has evaluated the establishment of technological feasibility of its products in accordance with ASC 350, Accounting for the Costs of Computer Software to be Sold, Leased or Otherwise Marketed. The Company has concluded that technological feasibility is not established until the development stage of the product is nearly complete. The time period during which costs could be capitalized from the point of reaching technological feasibility until the time of general release is very short and, consequently, the amounts that could be capitalized are not material to the Company's financial position or results of operations. Therefore, the Company charges all such costs to research and development in the period incurred.
Computers, Furniture and Equipment	'
Computers, Furniture and Equipment	Computers, Furniture and Equipment—Computers, furniture and equipment are stated at historical cost. Depreciation of computers, furniture and equipment is provided for, commencing when the assets are placed in service, using the straight-line method over the estimated useful lives of the assets, which range from three to seven years. Leasehold improvements are amortized over the lease term, which is shorter than the useful lives.
Deferred Rent	'
Deferred Rent	Deferred Rent—The Company has operating leases for various office spaces, some of which include a rent escalation clause. GAAP requires that rental expense be reflected on a straight-line basis over the life of the lease. This results in deferred rent on the consolidated balance sheet.
Income Taxes	'
Income Taxes	Income Taxes—The Company recognizes deferred tax assets and liabilities for the expected future tax consequences of events that have been recognized in the Company's financial statements or tax returns. Deferred tax assets and liabilities are measured based on the difference between the financial statement carrying amounts and the respective tax basis of assets and liabilities and net operating loss carryforwards available for tax reporting purposes using the applicable tax rates for the years in which the differences are expected to reverse. A valuation allowance is recorded on deferred tax assets unless realization is determined to be more likely than not
Concentration of Credit Risk	'
Concentration of Credit Risk	Concentration of Credit Risk—Financial instruments that subject the Company to risk of loss consist principally of accounts receivable. For the years ended December 31, 2011, 2012 and 2013, no strategic alliance partner or individual end customer represented greater than 10% of total revenue. As of December 31, 2012 and 2013, no strategic alliance partner or individual end customer represented a greater than 10% concentration of total accounts receivable. The Company has balances with financial institutions in excess of the Federal Deposit Insurance Corporation limit. The Company believes that credit risks associated with these concentrations are limited, as the amounts are held by major financial institutions in the United States.
Accounts Receivable and Allowance for Doubtful Accounts	'
Accounts Receivable and Allowance for Doubtful Accounts	Accounts Receivable and Allowance for Doubtful Accounts—Accounts receivable are reported on the balance sheet at their outstanding principal balance, net of an estimated allowance for possible losses. The allowance for possible losses is estimated based upon a review of outstanding receivables, historical collection information and existing economic conditions. Accounts receivable are charged against the allowance (written-off) when substantially all collection efforts cease. Based on the information available, the Company's management believes that the allowance for doubtful accounts as of December 31, 2012 and 2013 is adequate.
Cash Held on Behalf of Customers	'
Cash Held on Behalf of Customers	Cash Held on Behalf of Customers—The Company's services for some customers include the payment of the customer's communications invoices directly to the carrier. Such payments are made from separate bank accounts set up on behalf of each such customer, which are funded by the customer shortly in advance of the Company making any disbursements. These accounts are used only for the payment of the customer's invoices and the Company does not fund these accounts, therefore the balances in these accounts are not included on the accompanying consolidated balance sheets. As of December 31, 2012 and 2013, the total funds held by the Company on behalf of its customers were $12.5 million and $11.1 million, respectively.
Use of Estimates	'
Use of Estimates	Use of Estimates—The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America ("GAAP") requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reported period. Actual results could differ from those estimates.
Income (Loss) Per Share	'
Income (Loss) Per Share	Income (Loss) Per Share—Income (loss) per common share is calculated in accordance with the provisions of ASC 260, Earnings per Share. Under ASC 260, public companies are required to report both basic and diluted income (loss) per common share. Basic and diluted income (loss) per share is computed by dividing the income (loss) applicable to common stockholders for the period by the weighted average number of shares of common stock outstanding during the period. The calculation of diluted income (loss) per share gives effect to potential common shares; however, potential common shares are excluded if their effect is antidilutive. Potential common shares are composed of shares of common stock issuable upon the exercise of outstanding stock options and warrants and on the vesting of restricted stock units.
Business Combinations and Valuation of Intangible Assets	'
Business Combinations and Valuation of Intangible Assets	Business Combinations and Valuation of Intangible Assets—The Company accounts for business combinations in accordance with ASC 805, Business Combinations. ASC 805 requires business combinations to be accounted for using the purchase method of accounting and includes specific criteria for recording intangible assets separate from goodwill and promotes greater use of fair values in financial reporting. Results of operations of acquired businesses are included in the financial statements of the acquiring company from the date of acquisition. Net assets of the acquired company are recorded at their fair value at the date of acquisition.
Impairment of Goodwill and Certain Other Long-Lived Assets	'

	Impairment of Goodwill and Certain Other Long-Lived Assets—As required by ASC 350, Goodwill and Other Intangible Assets, the Company tests goodwill for impairment. Goodwill is not amortized, but instead tested for impairment at the reporting unit level at least annually and more frequently upon the occurrence of certain events. The Company has one reporting unit. The annual goodwill impairment test is a two-step process. First, the Company determines if the carrying value of its related reporting unit exceeds fair value, which would indicate that goodwill may be impaired. If the Company then determines that goodwill may be impaired, it compares the implied fair value of the goodwill to its carrying amount to determine if there is an impairment loss. In September 2011, the FASB issued Accounting Standards Update ("ASU") 2011-08, which amends ASC 350 for testing goodwill for impairment. The guidance provides an entity the option to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not (more than 50%) that the estimated fair value of a reporting unit is less than its carrying amount. If an entity elects to perform a qualitative assessment and determines that an impairment is more likely than not, the entity is then required to perform the existing two-step quantitative impairment test, otherwise no further analysis is required. An entity also may elect not to perform the qualitative assessment and, instead, proceed directly to the two-step quantitative impairment test. The ultimate outcome of the goodwill impairment review for a reporting unit should be the same whether an entity chooses to perform the qualitative assessment or proceeds directly to the two-step quantitative impairment test. In the fourth quarter of 2012, in conjunction with management's annual review of goodwill, the Company adopted the new guidance.

	The Company accounts for the impairment of long-lived assets other than goodwill in accordance with ASC 360, Accounting for the Impairment or Disposal of Long-Lived Asset. In accordance with ASC 360, the Company evaluates long-lived assets, including intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying value of an asset may not be recoverable based on expected undiscounted cash flows attributable to that asset or group of assets. The amount of any impairment is measured as the difference between the carrying value and the fair value of the impaired asset. The Company does not have any long-lived assets, including intangible assets, which it considers to be impaired.

Stock-Based Compensation	'
Stock-Based Compensation	Stock-Based Compensation—The Company follows ASC 718, Share-based Payment, for recording stock-based compensation. This statement requires recording stock-based awards at fair value. The Company also complies with the provisions of ASC 505, Accounting for Equity Instruments That Are Issued to Other Than Employees for Acquiring, or in Conjunction with Selling, Goods or Services, with respect to stock option grants to non-employees.
Foreign Currency Translation	'
Foreign Currency Translation	Foreign Currency Translation—In 2013, the Company had wholly owned international subsidiaries in Netherlands, China, Canada, United Kingdom, India, Germany, Australia and Brazil. For 2012 and 2013, the international operations were immaterial to the overall consolidated financial statements of the Company. Gains and losses on foreign currency translation of the financial statements of foreign operations whose functional currency is other than the U.S. dollar are included in accumulated other comprehensive income (loss). Assets and liabilities of foreign operations are translated at year-end exchange rates and revenue and expense are translated at average rates in effect during the year. Foreign currency exchange gains and losses from transactions and balances denominated in a currency other than the functional currency are recorded in the consolidated statement of operations.
Comprehensive (Loss) Income	'
Comprehensive (Loss) Income	Comprehensive (Loss) Income—Comprehensive (loss) income consists of net (loss) income and other comprehensive items. Other comprehensive items include foreign currency translation adjustments.

Business_Combinations_Tables

Business Combinations (Tables)	12 Months Ended
Business Combinations (Tables)	Dec. 31, 2013
HCL-EMS	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and contingent consideration and the allocation of the total purchase price (in thousands):


	Cash	$	3,000
	Fair value of contingent consideration		3,390


		$	6,390




	Allocation of Purchase Consideration:
	Accounts receivable	$	2,269
	Prepaid and other current assets		125
	Property and equipment		273
	Intangible assets		2,700
	Goodwill		2,243
	Deposits and non-current assets		170
	Accounts payable		(229	)
	Accrued expenses		(1,042	)
	Deferred revenue		(119	)


		$	6,390




Schedule of estimates of fair value of identifiable intangible assets acquired	'






	Description	Fair Value			Weighted
		(in thousands)			Average
					Useful Life
					(in years)
	Technology	$	840		4
	Customer relationships		1,860		9


	Total intangible assets	$	2,700




Telwares	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Cash	$	5,166
	Fair value of deferred purchase price		2,154


		$	7,320




	Accounts receivable	$	1,975
	Prepaid and other current assets		72
	Property and equipment		355
	Intangible assets		2,428
	Goodwill		3,014
	Deposits and non-current assets		76
	Accounts payable		(88	)
	Accrued expenses		(444	)
	Deferred revenue		(68	)


		$	7,320




Schedule of estimates of fair value of identifiable intangible assets acquired	'






	Description	Fair Value			Weighted
		(in thousands)			Average
					Useful Life
					(in years)
	Non-compete agreements	$	58		2
	Technology		350		3
	Customer relationships		2,020		8


	Total intangible assets	$	2,428




ProfitLine	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Purchase consideration:
	Cash	$	14,500
	Deferred cash consideration		8,674


		$	23,174




	Allocation of Purchase Consideration:
	Current assets	$	3,183
	Property and equipment		675
	Other assets		117
	Identifiable intangible assets		8,717
	Goodwill		13,801


	Total assets acquired		26,493
	Accounts payable and accrued expenses		(3,167	)
	Deferred revenue		(152	)


		$	23,174




Schedule of estimates of fair value of identifiable intangible assets acquired	'






	Description	Fair Value			Weighted
		(in thousands)			Average
					Useful Life
					(in years)
	Tradenames	$	335		4
	Technology		1,612		2.5
	Customer relationships		6,770		9


	Total intangible assets	$	8,717




Anomalous	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Purchase consideration:
	Cash	$	3,521
	Common stock		1,984
	Deferred cash consideration		1,495


		$	7,000




	Allocation of Purchase Consideration:
	Current assets	$	1,140
	Property and equipment		47
	Other assets		10
	Identifiable intangible assets		2,857
	Goodwill		4,477


	Total assets acquired		8,531
	Accounts payable and accrued expenses		(394	)
	Deferred taxes		(767	)
	Deferred revenue		(370	)


		$	7,000




Schedule of estimates of fair value of identifiable intangible assets acquired	'

	The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


	Description	Fair Value			Weighted Average
		(in thousands)			Useful Life
					(in years)
	Technology	$	2,017		5
	Non-compete covenants		553		2
	Customer relationships		236		4
	Tradenames		51		3


	Total identifiable intangible assets	$	2,857




ttMobiles	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Purchase consideration:
	Cash	$	6,359
	Deferred cash consideration		2,315


		$	8,674




	Allocation of Purchase Consideration:
	Current assets	$	2,469
	Property and equipment		188
	Identifiable intangible assets		4,288
	Goodwill		3,557


	Total assets acquired		10,502
	Accounts payable and accrued expenses		(848	)
	Deferred taxes		(954	)
	Deferred revenue		(26	)


		$	8,674




Schedule of estimates of fair value of identifiable intangible assets acquired	'

	The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


	Description	Fair Value			Weighted Average
		(in thousands)			Useful Life
					(in years)
	Customer relationships	$	2,606		9
	Technology		1,178		5
	Tradenames		388		4
	Non-compete covenants		116		2


	Total identifiable intangible assets	$	4,288




Symphony	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Purchase consideration:
	Cash	$	29,208
	Deferred cash consideration		10,793


		$	40,001




	Allocation of Purchase Consideration:
	Current assets	$	5,628
	Property and equipment		602
	Identifiable intangible assets		13,790
	Goodwill		20,936


	Total assets acquired		40,956
	Accounts payable and accrued expenses		(335	)
	Deferred revenue		(620	)


		$	40,001




Schedule of estimates of fair value of identifiable intangible assets acquired	'

	The following table presents the Company's estimates of fair value of the intangible assets acquired (in thousands):


	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	9,680		9
	Technology		4,050		5
	Tradename		60		3


	Total identifiable intangible assets	$	13,790




oneTEM	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'

	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):


	Purchase consideration:
	Cash	$	1,221
	Deferred cash consideration		433
	Fair value of contingent consideration		183


		$	1,837




	Allocation of Purchase Consideration:
	Current assets	$	565
	Property and equipment		10
	Identifiable intangible assets		870
	Goodwill		655


	Total assets acquired		2,100
	Accounts payable and accrued expenses		(152	)
	Taxes payable		(111	)


		$	1,837




Schedule of estimates of fair value of identifiable intangible assets acquired	'

	The following table presents the Company's estimates of fair value of the identifiable intangible assets acquired (in thousands):


	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	535		8
	Covenants not to compete		298		2
	Tradename		37		2.7


	Total identifiable intangible assets	$	870

Unaudited_Pro_Forma_Results_Ta

Unaudited Pro Forma Results (Tables)	12 Months Ended
Unaudited Pro Forma Results (Tables)	Dec. 31, 2013
Unaudited Pro Forma Results	'
Schedule of unaudited pro forma results, as if the acquisitions occurred at beginning of the period	'






		Years Ended
		December 31,
	(in thousands, except per share amounts)	2012		2013
	Revenue	$	157,627	$	189,165
	Operating income		4,507		5,011
	Income applicable to common stockholders		3,024		4,860
	Basic income per common share	$	0.08	$	0.13
	Diluted income per common share	$	0.08	$	0.12

Loss_Income_per_Share_Applicab1

(Loss) Income per Share Applicable to Common Stockholders (Tables)	12 Months Ended
	Dec. 31, 2013
(Loss) Income per Share Applicable to Common Stockholders	'
Schedule of computations of (loss) income per share applicable to common stockholders	'






		For the Years Ended
		December 31,
	(in thousands, except per share amounts)	2011			2012		2013
	Basic net (loss) income per common share:
	Net (loss) income	$	(2,955	)	$	3,038	$	4,962
	Less: Preferred stock dividends		(2,168	)		—		—
	Less: Accretion of redeemable convertible preferred stock		(37	)		—		—


	(Loss) income applicable to common stockholders	$	(5,160	)	$	3,038	$	4,962




	Basic (loss) income per common share	$	(0.31	)	$	0.08	$	0.13




	Weighted-average common shares outstanding		16,412			36,492		37,706




	Diluted net (loss) income per common share:
	Net (loss) income	$	(2,955	)	$	3,038	$	4,962
	Less: Preferred stock dividends		(2,168	)		—		—
	Less: Accretion of redeemable convertible preferred stock		(37	)		—		—


	(Loss) income applicable to common stockholders	$	(5,160	)	$	3,038	$	4,962




	Diluted (loss) income per common share	$	(0.31	)	$	0.08	$	0.12




	Weighted-average common shares used to compute diluted (loss) income per share		16,412			39,870		40,472




Schedule of potential common shares excluded from computation of diluted (loss) income per common share as the effect would be anti-dilutive	'






	Outstanding stock options		6,670			2,322		2,457
	Outstanding restricted stock units		—			165		535
	Common stock warrants		590			10		9

Computers_Furniture_and_Equipm1

Computers, Furniture and Equipment-Net (Tables)	12 Months Ended
Computers, Furniture and Equipment-Net (Tables)	Dec. 31, 2013
Computers, Furniture and Equipment-Net	'
Schedule of computers, furniture and equipment-net	'






		As of December 31,
	(in thousands)	2012			2013
	Computers and software	$	10,018		$	12,316
	Furniture and fixtures		1,032			1,194
	Leasehold improvements		1,166			1,380


			12,216			14,890
	Less: accumulated depreciation		(8,217	)		(10,573	)


	Computers, furniture and equipment-net	$	3,999		$	4,317

Restructuring_Charge_Tables

Restructuring Charge (Tables)	12 Months Ended
Restructuring Charge (Tables)	Dec. 31, 2013
Restructuring Charge	'
Summary of the activity in the liabilities related to the restructuring charge	'






	(in thousands)	Lease costs, net			Other Costs			Total
		of estimated
		sublease income
	Remaining liability at December 31, 2011	$	1,265		$	69		$	1,334
	Cash payments		(652	)		(99	)		(751	)
	Non-cash charges and other		—			22			22


	Remaining liability at December 31, 2012		613			(8	)		605


	Cash payments		(1,111	)		—			(1,111	)
	Non-cash charges and other		4			8			12
	Restructuring charge		654			—			654


	Remaining liability at December 31, 2013	$	160		$	—		$	160


	less: current portion								(160	)


	Long-term portion							$	—

Intangible_Assets_and_Goodwill1

Intangible Assets and Goodwill (Tables)	12 Months Ended
Intangible Assets and Goodwill (Tables)	Dec. 31, 2013
Intangible Assets and Goodwill	'
Schedule of components of intangible assets	'






		December 31,
								Weighted
								Average Useful
	(in thousands)	2012			2013			Life (in years)
	Patents	$	1,054		$	1,054		8
	Less: accumulated amortization		(766	)		(897	)
	Patents, net		288			157


	Technological know-how		15,141			15,033		6.1
	Less: accumulated amortization		(4,913	)		(7,853	)
	Technological know-how, net		10,228			7,180


	Customer relationships		37,358			37,935		8.7
	Less: accumulated amortization		(10,793	)		(15,155	)
	Customer relationships, net		26,565			22,780


	Covenants not to compete		881			1,144		2
	Less: accumulated amortization		(517	)		(935	)
	Covenants not to compete, net		364			209


	Strategic marketing agreement		6,203			6,203		10
	Less: accumulated amortization		(293	)		(597	)
	Strategic marketing agreement, net		5,910			5,606


	Tradenames		843			885		3.8
	Less: accumulated amortization		(196	)		(427	)
	Tradenames, net		647			458


	Trademarks		247			247		Indefinite


	Intangible assets, net	$	44,249		$	36,637




Schedule of estimate of future amortization expense for acquired intangible assets	'

	The Company's estimate of future amortization expense for acquired intangible assets that exist at December 31, 2013 is as follows:


	(in thousands)
	2014	$	7,613
	2015		6,082
	2016		5,742
	2017		5,068
	2018		4,583
	Thereafter		7,302


	Total	$	36,390




Schedule of changes in carrying amounts of goodwill	'

	The following table presents the changes in the carrying amounts of goodwill for the years ended December 31, 2012 and 2013.


	(in thousands)	Carrying
	(in thousands)	Amount
	Balance at December 31, 2011	$	36,266
	ProfitLine leasehold interest adjustment		428
	Anomalous		4,477
	ttMobiles		3,557
	Symphony		20,936
	Foreign exchange translation effect		161


	Balance at December 31, 2012	$	65,825
	oneTEM		655
	Foreign exchange translation effect		(517	)


	Balance at December 31, 2013	$	65,963

Debt_Tables

Debt (Tables)	12 Months Ended
Debt (Tables)	Dec. 31, 2013
Debt	'
Schedule of borrowing outstanding	'






		December 31,
	(in thousands)	2012			2013
	HCL-EMS contingent consideration, net of unamortized discount of $12 and $0 at December 31, 2012 and 2013, respectively. Payable as described below.	$	2,046		$	891
	Deferred Telwares purchase price, net of unamortized discount of $24 and $0 at December 31, 2012 and 2013, respectively.		1,226			—
	Deferred ProfitLine purchase price, net of unamortized discount of $62 and $0 at December 31, 2012 and 2013, respectively.		4,438			—
	Deferred Anomalous purchase price, net of unamortized discount of $1 and $0 at December 31, 2012 and 2013, respectively.		978			—
	Deferred ttMobiles purchase price, net of unamortized discount of $10 and $0 at December 31, 2012 and 2013, respectively.		2,420			—
	Deferred Symphony purchase price, net of unamortized discount of $128 and $0 at December 31, 2012 and 2013, respectively.		10,662			—
	Deferred oneTEM purchase price, net of unamortized discount of $87 at December 31, 2013. Payable as described below.		—			684
	Capital lease and other obligations		804			459


	Total notes payable	$	22,574		$	2,034
	Less current portion	$	(22,443	)	$	(1,831	)


	Notes payable, less current portion	$	131		$	203

Stockholders_Equity_Tables

Stockholders' Equity (Tables)	12 Months Ended
Stockholders' Equity (Tables)	Dec. 31, 2013
Stockholders' Equity	'
Summary of warrants to purchase common stock issued and exercised	'






		Common Stock
		Warrants
	Outstanding at December 31, 2010		970,915
	Exercised		(982,092	)
	Issued		624,755
	Cancelled		(584,840	)
	Conversion from Preferred Stock Warrants		561,203


	Outstanding at December 31, 2011		589,941
	Exercised		(449,877	)
	Issued		10,000
	Cancelled		(124,447	)


	Outstanding at December 31, 2012		25,617
	Exercised		(14,907	)
	Issued		—
	Cancelled		—


	Outstanding at December 31, 2013		10,710




	Weighted average exercise price	$	13.26




Summary of status of stock options issued pursuant to the plans	'






	Options	Number of Shares			Weighted		Weighted
					Average		Average
					Exercise Price		Contractual
							Life (years)
	Outstanding at December 31, 2010		5,679,003		$	2.14
	Granted		2,061,377		$	6.6
	Forfeited		(69,343	)	$	4.52
	Exercised		(1,000,702	)	$	1.4


	Outstanding at December 31, 2011		6,670,335		$	3.6		7.3
	Granted		2,326,500		$	15.83
	Forfeited		(282,909	)	$	8.67
	Exercised		(1,859,557	)	$	2.19


	Outstanding at December 31, 2012		6,854,369		$	7.92		7.5
	Granted		463,475		$	14.25
	Forfeited		(135,626	)	$	13.15
	Exercised		(1,015,817	)	$	4.75


	Outstanding at December 31, 2013		6,166,401		$	8.81
	Exercisable at end of the period		4,086,272		$	6.82		6.3




	Available for future grants at December 31, 2013		968,154




Summary of intrinsic values of options outstanding, vested and exercised	'

	The intrinsic values of options outstanding, vested and exercised during the years ended December 31, 2011, 2012 and 2013 were as follows:


		2011					2012				2013
		Number of			Intrinsic		Number of		Intrinsic		Number of		Intrinsic
		Options			Value		Options		Value		Options		Value
	Outstanding		6,670,335		$	78,699,148		6,854,369	$	35,977,101		6,166,401	$	57,358,729
	Vested		3,533,766		$	48,073,129		3,226,280	$	27,902,361		4,086,272	$	46,133,626
	Exercised		1,000,702		$	9,930,497		1,859,557	$	29,851,276		1,015,817	$	14,932,262
Summary of status of restricted stock units issued pursuant to the plans	'






	Restricted Stock Units	Number of Shares			Weighted
					Average Fair
					Value
	Outstanding at December 31, 2011		—		$	—
	Granted		223,814		$	17.3
	Forfeited		(2,500	)	$	20.35


	Outstanding at December 31, 2012		221,314		$	17.27




	Granted		684,084		$	14.89
	Vested		(92,338	)	$	17.05
	Forfeited		(4,267	)	$	15.7


	Outstanding at December 31, 2013		808,793		$	15.29




Schedule of total compensation expense for stock-based compensation awards included in the accompanying condensed consolidated statements of operations	'

	In accordance with Accounting Standards Classification ("ASC") 718, Share Based Payment ("ASC 718"), total compensation expense for stock-based compensation awards was $4.0 million, $9.2 million and $13.3 million for the years ended December 31, 2011, 2012 and 2013, respectively, which is included on the accompanying consolidated statements of operations as follows (in thousands):


		For the Years Ended
		December 31,
		2011			2012		2013
	Cost of goods sold	$	669		$	1,347	$	2,108
	Sales and marketing expenses		1,201			2,133		3,941
	General and administrative expenses		1,934			5,105		6,220
	Research and development		176			580		990


	Total stock-based employee compensation	$	3,980		$	9,165	$	13,259




Schedule of stock-based compensation expense for the equity awards outstanding	'

	Stock-based compensation expense for the equity awards outstanding as of December 31, 2013 will be recognized over the following periods as follows (in thousands):


	Years Ending December 31,
	2014	$	11,944
	2015		8,313
	2016		2,544
	2017		121


		$	22,922




Schedule of valuation assumptions used to determine value of options granted during the year using Black-Scholes valuation model	'






		2011		2012		2013
	Expected dividend yield	0%		0%		0%
	Risk-free interest rate	1.25% to 2.6%		0.79% to 1.16%		1.04% to 1.86%
	Expected term (in years)	5.5 - 6.2 years		5.5 - 6.1 years		5.7 - 6.1 years
	Expected volatility	59.74% - 60.88%		58.09% - 59.92%		56.34% - 56.84%

Income_Taxes_Tables

Income Taxes (Tables)	12 Months Ended
Income Taxes (Tables)	Dec. 31, 2013
Income Taxes	'
Schedule of components of (loss) income before income taxes	'

	The components of (loss) income before income taxes for the years ended December 31, 2011, 2012, and 2013 are as follows (in thousands):


		2011			2012			2013
	Domestic	$	(683	)	$	3,959		$	8,237
	Foreign		(1,738	)		(441	)		(2,264	)


	(Loss)income before income tax provision	$	(2,421	)	$	3,518		$	5,973


Schedule of provision for income tax expense	'

	The provision for income tax expense for the years ended December 31, 2011, 2012 and 2013 consists of the following components (in thousands):


		2011			2012			2013
	State	$	229		$	330		$	119
	Foreign		—			(33	)		492


	Total current expense		229			297			611


	Deferred tax provision:
	Federal	$	282		$	458		$	737
	State		23			40			273
	Foreign		—			(315	)		(610	)


	Total deferred expense		305			183			400


	Total income tax provision	$	534		$	480		$	1,011




Schedule of income taxes related to the Company's income (loss) from operations and the amount computed using the federal statutory income tax rate	'




		Years Ended December 31,
		2011			2012			2013
	Tax (benefit) provision computed at the federal statutory rate	$	(847	)	$	1,231		$	2,090
	Increase in fair value of warrants for redeemable convertible preferred stock		699			—			—
	Foreign operating losses		174			—			—
	Foreign tax rate differential		—			(127	)		(3	)
	Tax benefit of exercised stock options and warrants		(3,375	)		(9,996	)		(1,423	)
	Research and development tax credits		(507	)		(205	)		51
	Adjustment to prior year deferred and other		449			(1,439	)		227
	Change in valuation allowance		3,407			10,302			(1,008	)
	Taxable goodwill		305			499			737
	State income taxes		229			215			340


	Provision for income taxes	$	534		$	480		$	1,011




Schedule of the Company's deferred tax assets (liabilities)	'

	As of December 31, 2012 and 2013, the Company's deferred tax assets (liabilities) were as follows (in thousands):


		2012			2013
	Deferred tax assets:
	Net operating losses	$	26,002		$	19,675
	Unused research and development credits		3,318			3,450
	Deferred revenue		743			885
	Stock-based compensation		2,937			4,235
	Accrued expenses		441			570
	Deferred rent		198			149
	Fixed Assets		108			276
	Acquisition-related expenses		61			68
	Allowance for doubtful accounts		194			79
	Alternative Minimum Tax credit available		34			34
	Other		85			166
	Less: valuation allowance		(29,048	)		(25,930	)


		$	5,073		$	3,657
	Deferred tax liabilities:
	Intangible assets		(7,676	)		(6,727	)
	Fixed assets		—			—
	Other		(102	)		(22	)


	Net deferred tax liability	$	(2,705	)	$	(3,092	)

Fair_Value_Measurement_Tables

Fair Value Measurement (Tables)	12 Months Ended
Fair Value Measurement (Tables)	Dec. 31, 2013
Fair Value Measurement	'
Schedule of assets and liabilities measured at fair value on a recurring basis	'






		Fair Value Measurement
		at December 31, 2012
	(in thousands)	Total			Level 1			Level 2		Level 3
	Money market	$	28,094		$	28,094		$	—	$	—
	Contingent HCL-EMS acquisition consideration		2,046			—			—		2,046


		$	30,140		$	28,094		$	—	$	2,046








		Fair Value Measurement
		at December 31, 2013
	(in thousands)	Total			Level 1			Level 2		Level 3
	Money market	$	18,345		$	18,345		$	—	$	—
	Contingent HCL-EMS acquisition consideration		891			—			—		891
	Contingent oneTEM acquisition consideration		206			—			—		206


		$	19,442		$	18,345		$	—	$	1,097




Changes in the fair value of the Level 3 liability	'






		Contingent acquisition
		consideration
		Years Ended December 31,
		2012			2013
	(in thousands)	HCL-EMS			HCL-EMS			oneTEM
	Balance, Beginning of Period	$	3,731		$	2,046		$	—
	Initial earn-out consideration		—			—			181
	Cash payments		(1,882	)		(1,000	)		—
	Imputed interest		197			12			25
	Second year earn-out adjustment		—			(167	)		—


	Balance, End of Period	$	2,046		$	891		$	206

Supplemental_Cash_Flow_Informa1

Supplemental Cash Flow Information (Tables)	12 Months Ended
Supplemental Cash Flow Information (Tables)	Dec. 31, 2013
Supplemental Cash Flow Information	'
Schedule of information about other cash flow activities	'

	Information about other cash flow activities during the years ended December 31, 2011, 2012 and 2013 are as follows:


	(in thousands)	2011			2012		2013
	SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
	Cash paid for:
	Interest	$	1,620		$	127	$	86
	Income tax payments	$	259		$	284	$	388
	State income tax credits (redeemed for cash)	$	(37	)	$	—	$	—
	NON-CASH TRANSACTIONS:
	Contingent consideration issued in connection with HCL-EMS acquisition	$	3,390		$	—	$	—
	Deferred purchase price in connection with Telwares acquisition	$	2,155		$	—	$	—
	Deferred purchase price in connection with ProfitLine acquisition	$	8,674		$	—	$	—
	Deferred purchase price in connection with Anomalous acquisition	$	—		$	950	$	—
	Deferred purchase price in connection with ttMobiles acquisition	$	—		$	2,315	$	—
	Deferred purchase price in connection with Symphony acquisition	$	—		$	10,942	$	—
	Deferred purchase price in connection with oneTEM acquisition	$	—		$	—	$	616
	Preferred stock dividends and accretion	$	2,205		$	—	$	—
	Issuance of warrants in connection with notes payable and marketing agreement	$	2,598		$	—	$	—
	Computer, furniture and equipment acquired with capital lease	$	746		$	—	$	—
	Conversion of warrants for redeemable convertible preferred stock and preferred stock warrants	$	64,017		$	—	$	—
	Issuance of common stock in payment of board of directors fees	$	—		$	21	$	—
	Cashless exercise of warrants	$	19		$	—	$	—
	Repurchase of common stock settled in January 2013	$	—		$	1,696	$	—

Commitments_and_Contingencies_

Commitments and Contingencies (Tables)	12 Months Ended
Commitments and Contingencies (Tables)	Dec. 31, 2013
Commitments and Contingencies	'
Schedule of obligation for future minimum rental payments related to leases	'

	As of December 31, 2013, the Company's obligation for future minimum rental payments related to these leases is as follows:


	(in thousands)	Operating Leases		Capital Leases
	2014	$	6,462	$	469
	2015		5,627		—
	2016		3,442		—
	2017		1,529		—
	2018		914		—
	thereafter		536		—


	Total future minimum lease obligations	$	18,510	$	469




	Less: amount representing interest				(10	)


	Present value of minimum lease obligations			$	459

Valuation_and_Qualifying_Accou1

Valuation and Qualifying Accounts (Tables)	12 Months Ended
Valuation and Qualifying Accounts (Tables)	Dec. 31, 2013
Valuation and Qualifying Accounts	'
Schedule of valuation and qualifying accounts	'






	(in thousands)	Balance at		Additions		Deductions,		Balance at
		Beginning of		Charged to		Write-offs and		End of Year
		Year		Costs and		Adjustments
				Expenses
	Allowance for doubtful accounts:
	Year ended December 31, 2011	$	245		23		166	$	102




	Year ended December 31, 2012	$	102		96		—	$	198




	Year ended December 31, 2013	$	198		106		21	$	283

Summarized_Unaudited_Quarterly1

Summarized Unaudited Quarterly Results (Tables)	12 Months Ended
Summarized Unaudited Quarterly Results (Tables)	Dec. 31, 2013
Summarized Unaudited Quarterly Results	'
Schedule of quarterly financial data	'






		March 31,			June 30,			September 30,			December 31,			March 31,		June 30,		September 30,		December 31,
		2012			2012			2012			2012			2013		2013		2013		2013
	Revenue	$	34,147		$	36,257		$	40,138		$	43,970		$	44,860	$	46,407	$	47,620	$	50,027
	Cost of revenue		15,774			16,586			18,284			19,959			20,816		20,836		21,346		21,980


	Gross profit		18,373			19,671			21,854			24,011			24,044		25,571		26,274		28,047
	Total operating expenses		17,809			19,129			20,918			21,663			23,108		24,725		24,950		26,040


	Income from operations		564			542			936			2,348			936		846		1,324		2,007
	Other (expense) income, net		(218	)		(171	)		(234	)		(249	)		420		119		253		68


	Income before income taxes		346			371			702			2,099			1,356		965		1,577		2,075
	Income tax provision		154			33			121			172			231		415		22		343


	Net income	$	192		$	338		$	581		$	1,927		$	1,125	$	550	$	1,555	$	1,732




	Income per common share
	Basic	$	0.01		$	0.01		$	0.02		$	0.05		$	0.03	$	0.01	$	0.04	$	0.05
	Diluted	$	0		$	0.01		$	0.01		$	0.05		$	0.03	$	0.01	$	0.04	$	0.04

Organization_Description_of_Bu1

Organization, Description of Business (Details) (USD $)	12 Months Ended				0 Months Ended	1 Months Ended
	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2012	Dec. 31, 2011	Jun. 15, 2011	Aug. 31, 2011	Aug. 31, 2011	Apr. 30, 2012	Apr. 30, 2012
			Common Stock	Common Stock	Initial public offering	Initial public offering	Initial public offering	April 2012 public offering	April 2012 public offering
					Common Stock	Common Stock	Common Stock	Common Stock	Common Stock
							Underwriter option		Underwriter option
Public Offerings	'	'	'	'	'	'	'	'	'
Reverse stock split	'	'	'	'	3.522	'	'	'	'
Issuance of shares, net of issuance costs (in shares)	'	'	2,200,000	7,500,000	'	7,500,000	'	2,200,000	'
Price to the public (in dollars per share)	'	'	'	'	'	$10	'	$18.50	'
Proceeds from initial public offering, net of underwriting discounts and commissions and other offering costs	$37,729,000	$66,989,000	'	'	'	$66,000,000	'	$37,700,000	'
Offering costs	'	'	'	'	'	$3,800,000	'	$3,000,000	'
Stock sold by certain existing stockholders (in shares)	'	'	'	'	'	2,585,500	1,315,500	7,000,000	1,200,000

Summary_of_Significant_Account2

Summary of Significant Accounting Policies (Details) (USD $)	12 Months Ended
In Millions, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Cash and Cash Equivalents	'	'	'
Restricted cash and cash equivalents	$0	'	'
Cash and cash equivalents	43.2	'	'
Revenue Recognition	'	'	'
Reimbursed expenses included in revenue	$0.10	$0.20	$0.30
Minimum	'	'	'
Computers, furniture and equipment-net	'	'	'
Useful life of computers, furniture and equipment	'3 years	'	'
Maximum	'	'	'
Computers, furniture and equipment-net	'	'	'
Useful life of computers, furniture and equipment	'7 years	'	'

Summary_of_Significant_Account3

Summary of Significant Accounting Policies (Details 2) (USD $)	12 Months Ended
In Millions, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
	item	Dec. 31, 2012
Cash Held on Behalf of Customers	'	'
Funds held on behalf of customers	$11.10	$12.50
Impairment of Goodwill and Certain Other Long-Lived Assets	'	'
Number of reporting units	1	'

Business_Combinations_Details

Business Combinations (Details)

12 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

12 Months Ended

1 Months Ended

12 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

12 Months Ended

0 Months Ended

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2011

Dec. 31, 2013

Jan. 25, 2011

Dec. 31, 2012

Aug. 31, 2013

Apr. 30, 2013

Jan. 25, 2011

Mar. 31, 2013

Mar. 16, 2012

Mar. 16, 2011

Mar. 16, 2012

Mar. 16, 2011

Mar. 16, 2012

Mar. 16, 2011

Dec. 19, 2011

Dec. 31, 2012

Dec. 19, 2011

Mar. 31, 2013

Jan. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Jan. 10, 2012

Jan. 31, 2013

Dec. 31, 2013

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Feb. 21, 2012

Feb. 21, 2013

Feb. 28, 2013

Feb. 21, 2012

Dec. 31, 2013

Aug. 08, 2012

Dec. 31, 2013

Feb. 28, 2013

Dec. 31, 2013

Aug. 08, 2013

Oct. 31, 2013

Aug. 08, 2012

Apr. 18, 2013

Dec. 31, 2013

Apr. 18, 2013

USD ($)

Technology

Customer relationships

Non-compete covenants

Tradenames

HCL-EMS

Telwares

ProfitLine

Anomalous

ttMobiles

Symphony

oneTEM

USD ($)

First year earn-out

Second year earn-out

Technology

Customer relationships

USD ($)

Installment payment due March 16, 2012

Installment payment due March 16, 2013

Consideration payable on achievement of revenue targets

Technology

Customer relationships

Non-compete covenants

USD ($)

Installment payment due December 19, 2012

Installment payment due June 19, 2013

Technology

Customer relationships

Tradenames

Unfavorable leasehold interest

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

Technology

Customer relationships

Non-compete covenants

Tradenames

USD ($)

GBP (£)

Installment payment due February 21, 2013

Technology

Customer relationships

Non-compete covenants

Tradenames

USD ($)

Minimum

Consideration payable on achievement of revenue targets

Cash payable on the six-month anniversary of the closing

Installment payment due August 08, 2013

Technology

Customer relationships

Tradenames

USD ($)

EUR (€)

Installment payment due first anniversary of closing

Customer relationships

Non-compete covenants

Tradenames

USD ($)

Maximum

USD ($)

GBP (£)

USD ($)

item

EUR (€)

Contingent consideration

USD ($)

EUR (€)

item

Business combinations

Contingent consideration

$1,900,000

$500,000

$4,000,000

$40,200,000

$4,400,000

$6,400,000

Deferred cash consideration paid

1,000,000

1,250,000

4,100,000

979,000

1,500,000

4,400,000

4,900,000

Deferred cash consideration retained

900,000

Deferred cash consideration

9,000,000

979,000

4,400,000

Contingent consideration under Indian purchase agreement

2,500,000

Deferred cash consideration

1,250,000

4,500,000

979,000

1,500,000

400,000

Working capital adjustment included in cash consideration paid

700,000

Agreed reduction in contingent consideration

400,000

Deferred cash consideration paid related to installment resulting from reduction in potential cash payment

900,000

Unregistered shares of common stock issued as a consideration

165,775

Unvested and unregistered shares of common stock with vesting based upon achievement of revenue targets

132,617

Unvested and unregistered shares of common stock cancelled and retired

132,617

Number of unregistered and unvested shares of the common stock valued by using closing price

165,775

Marketability discount rate applied to the fair value of the unregistered and unvested shares (as a percent)

20.00%

Lock-up period of unregistered shares

'1 year

Net assets

5,400,000

Number of anniversaries for which additional consideration payable following the closing date

Number of consecutive 12-month earn-out period

Earn-out period

'12 months

Deferred cash consideration for four consecutive 12-month earn-out periods

200,000

Strategic consulting, software licenses and other revenue

20,430,000

16,533,000

11,270,000

600,000

Anniversary payment

6,400,000

Deferred cash consideration paid related to indemnity matters

400,000

1,300,000

Deferred cash consideration change in purchase price due to net asset adjustment

200,000

Amount paid for indemnity matters resolved which was previously deducted from deferred cash consideration

1,300,000

Earn-out payable

Breakdown of purchase price

Cash

3,000,000

5,166,000

14,500,000

3,521,000

6,359,000

4,000,000

29,208,000

1,221,000

900,000

Fair value of contingent consideration

3,390,000

183,000

Common stock

1,984,000

Fair value of deferred purchase price

2,154,000

8,674,000

1,495,000

2,315,000

10,793,000

433,000

Total

6,390,000

7,320,000

23,174,000

7,000,000

8,674,000

40,001,000

1,837,000

Allocation of Purchase Consideration:

Accounts receivable

2,269,000

1,975,000

Prepaid and other current assets

125,000

72,000

Current assets

3,183,000

1,140,000

2,469,000

5,628,000

565,000

Property and equipment

273,000

355,000

675,000

47,000

188,000

602,000

10,000

Other assets

117,000

10,000

Identifiable intangible assets

2,700,000

840,000

1,860,000

2,428,000

350,000

2,020,000

58,000

8,717,000

1,612,000

6,770,000

335,000

400,000

2,857,000

2,017,000

236,000

553,000

51,000

4,288,000

1,178,000

2,606,000

116,000

388,000

13,790,000

4,050,000

9,680,000

60,000

870,000

535,000

298,000

37,000

Goodwill

2,243,000

3,014,000

13,801,000

4,477,000

3,557,000

20,936,000

655,000

Total assets acquired

26,493,000

8,531,000

10,502,000

40,956,000

2,100,000

Deposits and non-current assets

170,000

76,000

Accounts payable

-229,000

-88,000

Accrued expenses

-1,042,000

-444,000

Accounts payable and accrued expenses

-3,167,000

-394,000

-848,000

-335,000

-152,000

Deferred revenue

-119,000

-68,000

-152,000

-370,000

-26,000

-620,000

Deferred taxes

-767,000

-954,000

Taxes payable

-111,000

Total

$6,390,000

$7,320,000

$23,174,000

$7,000,000

$8,674,000

$40,001,000

$1,837,000

Weighted Average Useful Life

'6 years 1 month 6 days

'8 years 8 months 12 days

'2 years

'3 years 9 months 18 days

'4 years

'9 years

'3 years

'8 years

'2 years

'2 years 6 months

'9 years

'4 years

'5 years

'4 years

'2 years

'3 years

'5 years

'9 years

'2 years

'4 years

'5 years

'9 years

'3 years

'8 years

'2 years

'2 years 8 months 12 days

Unaudited_Pro_Forma_Results_De

Unaudited Pro Forma Results (Details) (USD $)	12 Months Ended		7 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Aug. 08, 2012
	Dec. 31, 2013	Dec. 31, 2012	Symphony
Unaudited Pro Forma Results	'	'	'
Revenue	$189,165	$157,627	$13,000
Operating income	5,011	4,507	'
Income applicable to common stockholders	$4,860	$3,024	'
Basic income per common share (in dollars per share)	$0.13	$0.08	'
Diluted income per common share (in dollars per share)	$0.12	$0.08	'

Loss_Income_per_Share_Applicab2

(Loss) Income per Share Applicable to Common Stockholders (Details) (USD $)	3 Months Ended								12 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Basic net (loss) income per common share:	'	'	'	'	'	'	'	'	'	'	'
Net (loss) income	$1,732	$1,555	$550	$1,125	$1,927	$581	$338	$192	$4,962	$3,038	($2,955)
Less: Preferred stock dividends	'	'	'	'	'	'	'	'	'	'	-2,168
Less: Accretion of redeemable convertible preferred stock	'	'	'	'	'	'	'	'	'	'	-37
(Loss) income applicable to common stockholders	'	'	'	'	'	'	'	'	4,962	3,038	-5,160
Basic (loss) income per common share (in dollars per share)	$0.05	$0.04	$0.01	$0.03	$0.05	$0.02	$0.01	$0.01	$0.13	$0.08	($0.31)
Weighted-average common shares outstanding	'	'	'	'	'	'	'	'	37,706	36,492	16,412
Diluted net (loss) income per common share:	'	'	'	'	'	'	'	'	'	'	'
Net (loss) income	1,732	1,555	550	1,125	1,927	581	338	192	4,962	3,038	-2,955
Less: Preferred stock dividends	'	'	'	'	'	'	'	'	'	'	-2,168
Less: Accretion of redeemable convertible preferred stock	'	'	'	'	'	'	'	'	'	'	-37
(Loss) income applicable to common stockholders	'	'	'	'	'	'	'	'	$4,962	$3,038	($5,160)
Diluted (loss) income per common share (in dollars per share)	$0.04	$0.04	$0.01	$0.03	$0.05	$0.01	$0.01	$0	$0.12	$0.08	($0.31)
Weighted-average common shares used to compute diluted (loss) income per share	'	'	'	'	'	'	'	'	40,472	39,870	16,412

Loss_Income_per_Share_Applicab3

(Loss) Income per Share Applicable to Common Stockholders (Details 2)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Outstanding stock options	'	'	'
Potentially dilutive securities	'	'	'
Potential dilutive securities considered as anti-dilutive	2,457	2,322	6,670
Outstanding restricted stock units	'	'	'
Potentially dilutive securities	'	'	'
Potential dilutive securities considered as anti-dilutive	535	165	'
Common stock warrants	'	'	'
Potentially dilutive securities	'	'	'
Potential dilutive securities considered as anti-dilutive	9	10	590

Computers_Furniture_and_Equipm2

Computers, Furniture and Equipment-Net (Details) (USD $)	12 Months Ended
Computers, Furniture and Equipment-Net (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	$14,890,000	$12,216,000	'
Less: accumulated depreciation	-10,573,000	-8,217,000	'
Computers, furniture and equipment-net	4,317,000	3,999,000	'
Depreciation and amortization expense	2,300,000	2,000,000	1,400,000
Fair value of fixed assets acquired in business combinations	0	800,000	'
Computers and software	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	12,316,000	10,018,000	'
Equipment under capital leases	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	2,500,000	2,500,000	'
Less: accumulated depreciation	-2,400,000	-2,000,000	'
Furniture and fixtures	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	1,194,000	1,032,000	'
Leasehold improvements	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	$1,380,000	$1,166,000	'

Restructuring_Charge_Details

Restructuring Charge (Details) (USD $)	6 Months Ended	12 Months Ended
Restructuring Charge (Details) (USD $)	Jun. 30, 2013	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Restructuring Charge	'	'	'	'
Adjustment to restructuring charges for inability to sublease the office space	'	$100,000	'	'
Termination fees for lease termination	900,000	'	'	'
Adjustment to restructuring charges for lease termination	500,000	'	'	'
Activity in the liabilities related to the restructuring charge	'	'	'	'
Remaining liability at the beginning of the period	605,000	605,000	1,334,000	'
Cash payments	'	-1,111,000	-751,000	'
Non-cash charges and other	'	12,000	22,000	'
Restructuring charge	'	654,000	'	1,549,000
Remaining liability at the end of the period	'	160,000	605,000	1,334,000
less: current portion	'	-160,000	'	'
Long-term portion	'	0	'	'
Lease costs, net of estimated sublease income	'	'	'	'
Activity in the liabilities related to the restructuring charge	'	'	'	'
Remaining liability at the beginning of the period	613,000	613,000	1,265,000	'
Cash payments	'	-1,111,000	-652,000	'
Non-cash charges and other	'	4,000	'	'
Restructuring charge	'	654,000	'	'
Remaining liability at the end of the period	'	160,000	613,000	'
Other Costs	'	'	'	'
Activity in the liabilities related to the restructuring charge	'	'	'	'
Remaining liability at the beginning of the period	-8,000	-8,000	69,000	'
Cash payments	'	'	-99,000	'
Non-cash charges and other	'	8,000	22,000	'
Remaining liability at the end of the period	'	'	($8,000)	'

Intangible_Assets_and_Goodwill2

Intangible Assets and Goodwill (Details) (USD $)

12 Months Ended

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2011

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Jun. 30, 2012

Patents

Technological know-how

Customer relationships

Covenants not to compete

Strategic marketing agreement

Tradenames

Customer contracts

Intangible assets

Gross

$1,054,000

$15,033,000

$15,141,000

$37,935,000

$37,358,000

$1,144,000

$881,000

$6,203,000

$885,000

$843,000

Less: accumulated amortization

-897,000

-766,000

-7,853,000

-4,913,000

-15,155,000

-10,793,000

-935,000

-517,000

-597,000

-293,000

-427,000

-196,000

Net

36,390,000

157,000

288,000

7,180,000

10,228,000

22,780,000

26,565,000

209,000

364,000

5,606,000

5,910,000

458,000

647,000

Trademarks

247,000

Intangible assets, net

36,637,000

44,249,000

Weighted Average Useful Life

'8 years

'6 years 1 month 6 days

'8 years 8 months 12 days

'2 years

'10 years

'3 years 9 months 18 days

Purchase consideration

1,250,000

Amortization expense of intangible assets

8,100,000

6,700,000

3,000,000

Estimate of future amortization expense for acquired intangible assets

2014

7,613,000

2015

6,082,000

2016

5,742,000

2017

5,068,000

2018

4,583,000

Thereafter

7,302,000

Net

$36,390,000

$157,000

$288,000

$7,180,000

$10,228,000

$22,780,000

$26,565,000

$209,000

$364,000

$5,606,000

$5,910,000

$458,000

$647,000

Intangible_Assets_and_Goodwill3

Intangible Assets and Goodwill (Details 2) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012
Changes in carrying amounts of goodwill	'	'
Balance at the beginning of the period	$65,825	$36,266
Foreign exchange translation effect	-517	161
Balance at the end of the period	65,963	65,825
ProfitLine	'	'
Changes in carrying amounts of goodwill	'	'
Leasehold interest adjustment	'	428
Anomalous	'	'
Changes in carrying amounts of goodwill	'	'
Goodwill	'	4,477
ttMobiles	'	'
Changes in carrying amounts of goodwill	'	'
Goodwill	'	3,557
Symphony	'	'
Changes in carrying amounts of goodwill	'	'
Goodwill	'	20,936
oneTEM	'	'
Changes in carrying amounts of goodwill	'	'
Goodwill	$655	'

Debt_Details

Debt (Details)

Dec. 31, 2013

Dec. 31, 2012

Aug. 31, 2013

Apr. 30, 2013

Mar. 31, 2013

Mar. 16, 2012

Mar. 16, 2011

Dec. 31, 2013

Dec. 19, 2011

Dec. 31, 2012

Dec. 19, 2011

Dec. 31, 2013

Jan. 10, 2012

Jan. 31, 2013

Dec. 31, 2013

Feb. 21, 2013

Feb. 28, 2013

Dec. 31, 2013

Aug. 08, 2012

Dec. 31, 2013

Aug. 08, 2013

Oct. 31, 2013

Feb. 28, 2013

Dec. 31, 2013

Apr. 18, 2013

Dec. 31, 2013

Apr. 18, 2013

Dec. 31, 2013

Dec. 31, 2012

Jan. 25, 2011

Dec. 31, 2013

Dec. 19, 2011

Apr. 18, 2013

Dec. 31, 2013

Jan. 10, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 19, 2011

Dec. 31, 2013

Dec. 31, 2012

Jan. 31, 2013

Dec. 31, 2013

Dec. 31, 2012

Feb. 21, 2012

Dec. 31, 2013

Dec. 31, 2012

Aug. 08, 2012

Dec. 31, 2013

Aug. 08, 2013

Oct. 31, 2013

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

USD ($)

HCL-EMS

Telwares

ProfitLine

Anomalous

ttMobiles

Symphony

oneTEM

Contingent consideration

Deferred purchase price

Capital lease and other obligations

Line of credit

First year earn-out

Second year earn-out

USD ($)

Consideration payable on achievement of revenue targets

Installment payment due March 16, 2012

Installment payment due March 16, 2013

USD ($)

Installment payment due June 19, 2013

Installment payment due December 19, 2012

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

USD ($)

Installment payment due February 21, 2013

USD ($)

Minimum

Cash payable on twelve month anniversary of the closing

Cash payable on the six-month anniversary of the closing

Consideration payable on achievement of revenue targets

item

USD ($)

Cash payable on first year anniversary of the closing

HCL-EMS

Telwares

ProfitLine

oneTEM

Installment payment due first anniversary after closing (January 10, 2013)

Telwares

ProfitLine

Anomalous

ttMobiles

Symphony

oneTEM

USD ($)

Maximum

USD ($)

GBP (£)

USD ($)

EUR (€)

USD ($)

Cash payable on first year anniversary of the closing

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

USD ($)

Maximum

Cash payable on twelve month anniversary of the closing

USD ($)

EUR (€)

USD ($)

item

Debt

Total notes payable

$2,034,000

$22,574,000

$891,000

$2,046,000

$1,226,000

$4,438,000

$978,000

$2,420,000

$10,662,000

$684,000

$459,000

$804,000

Less current portion

-1,831,000

-22,443,000

Notes payable, less current portion

203,000

131,000

Gross amount of earn-out

1,900,000

500,000

4,000,000

6,400,000

4,400,000

40,200,000

Unamortized discount

12,000

24,000

62,000

1,000

10,000

128,000

87,000

Maximum borrowing capacity

8,000,000

Percentage of accounts receivable with JP Morgan Chase Bank, N.A

80.00%

Variable rate basis

'Libor

Interest rate margin (as a percent)

2.00%

Outstanding principal amount

Interest accrued on the deferred cash consideration

Deferred cash consideration

9,000,000

979,000

4,400,000

9,000,000

Deferred cash consideration

1,250,000

4,500,000

979,000

1,500,000

400,000

Deferred cash consideration paid

1,000,000

1,250,000

4,100,000

979,000

1,500,000

4,900,000

4,400,000

979,000

4,900,000

Deferred cash consideration retained

900,000

Payment

6,400,000

Deferred cash consideration paid related to indemnity matters

400,000

1,300,000

Deferred cash consideration change in purchase price due to net asset adjustment

200,000

Amount paid for indemnity matters resolved which was previously deducted from deferred cash consideration

1,300,000

Agreed reduction in contingent consideration

400,000

Deferred cash consideration paid related to installment resulting from reduction in potential cash payment

900,000

Imputed interest recorded based on weighted average cost of debt

600,000

300,000

100,000

29,000

100,000

200,000

Contingent consideration under Indian purchase agreement

2,500,000

Earn-out payable, maximum amount

4,000,000

Number of consecutive 12-month earn-out period

Earn-out period

'12 months

Deferred cash consideration for four consecutive 12-month earn-out periods

€ 200,000

Stockholders_Equity_Details

Stockholders' Equity (Details) (USD $)

1 Months Ended

12 Months Ended

1 Months Ended

12 Months Ended

In Millions, except Share data, unless otherwise specified

Jan. 31, 2013

Dec. 31, 2012

Nov. 30, 2012

Dec. 31, 2013

Dec. 31, 2012

Jun. 05, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Mar. 31, 2013

Jan. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Officer

Board of director

Employees

Anomalous

item

Common Stock

Common stock, par value (in dollars per share)

$0.00

Common stock, shares authorized

150,000,000

Common stock, shares issued

37,613,327

38,160,928

37,613,327

Common stock, shares outstanding

37,613,327

38,160,928

37,613,327

Unregistered shares of common stock issued as a consideration

165,775

Unvested and unregistered shares of common stock with vesting based upon achievement of revenue targets

132,617

Unvested and unregistered shares of common stock cancelled and retired

132,617

Shares issued

9,639

58,975

1,021

17,941

Common stock reserved for issuance

1,000,000

Number of officers

Authorized amount of shares repurchased

$20

Shares repurchased

519,760

357,751

Average price of shares repurchased and retired (in dollars per share)

$13.26

$12.29

Amount of shares repurchased and retired

$6.90

$4.40

Shares settled and retired

141,200

216,551

Settlement convention trading period

'3 days

Preferred Stock

Preferred stock, par value (in dollars per share)

$0.00

Preferred stock, shares authorized

5,000,000

Preferred stock, shares issued

Preferred stock, shares outstanding

Stockholders_Equity_Details_2

Stockholders' Equity (Details 2) (USD $)

12 Months Ended

1 Months Ended

12 Months Ended

1 Months Ended

12 Months Ended

1 Months Ended

3 Months Ended

1 Months Ended

0 Months Ended

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2011

Mar. 31, 2011

Oct. 31, 2009

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2011

Sep. 10, 2012

Mar. 22, 2011

Mar. 31, 2011

Mar. 22, 2011

Aug. 31, 2011

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2011

Oct. 09, 2009

Oct. 31, 2009

Oct. 09, 2009

Oct. 31, 2009

Oct. 09, 2009

Dec. 31, 2009

Dec. 31, 2010

Jun. 30, 2012

Jun. 08, 2011

Dell strategic relationship agreement

IBM strategic relationship agreement

Common Stock Warrants

Dell strategic relationship agreement

IBM strategic relationship agreement

Amended IBM strategic relationship agreement

Maximum

Achievement of certain thresholds

Maximum

Vested and exercisable immediately upon execution of agreement

Achievement of certain thresholds

Achievement of certain billing thresholds probable, initial assumption

Achievement of certain billing thresholds probable, actual billings to date

Maximum

Vested and exercisable immediately upon execution of agreement

Achievement of certain thresholds

Maximum

Warrants

Proceeds related to warrant exercise

$34,747

$93,000

Shares issued in cash exercise

51,817

14,907

522,507

Vesting period

'4 years

Exercise price of warrant (in dollars per share)

$13.26

$14.02

$5.99

$4.15

Shares issued in cashless exercise

398,060

930,511

Number of shares which can be purchased from issuance of warrant

10,000

1,282,789

3,198,402

890,277

2,308,125

947,103

624,755

2,166,658

624,755

651,626

Term of strategic relationship agreement

'49 months

'5 years

'49 months

Period of achievement of certain billing thresholds required for exercise of warrants

'3 years

Value of shares exercisable under the warrant

10,610,000

1,700,000

1,400,000

4,500,000

Expected term

'7 years

'5 years 9 months 18 days

'5 years 3 months 18 days

Expected volatility (as a percent)

67.77%

61.15%

59.58%

Risk-free interest rate (as a percent)

2.93%

2.28%

1.64%

Market value reversed for shares of common stock no longer deemed probable of being earned

920,000

Number of shares no longer deemed probable of being earned

322,348

Number of additional warrant shares earned

Number of warrant shares issuable

Intangible asset amortization period

'10 years

Amortization recorded as a contra-revenue charge related to common stock warrant

305,000

174,000

92,000

304,758

174,451

91,806

Net value of intangible assets

$36,390,000

$5,600,000

$5,900,000

Warrants exercised to purchase common stock

Outstanding at beginning of the year (in shares)

25,617

589,941

970,915

Exercised (in shares)

-14,907

-449,877

-982,092

Issued (in shares)

10,000

624,755

Cancelled (in shares)

-124,447

-584,840

-584,521

Conversion from Preferred Stock Warrants (in shares)

561,203

Outstanding at end of the period (in shares)

10,710

25,617

589,941

Weighted average exercise price (in dollars per share)

$13.26

$14.02

$5.99

$4.15

Stockholders_Equity_Details_3

Stockholders' Equity (Details 3) (USD $)	12 Months Ended
	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
	item	Dec. 31, 2012	Dec. 31, 2011
Stock option	'	'	'
Number of stock-based compensation plans	5	'	'
Proceeds from stock option exercises	'	'	'
Stock-based compensation expenses	$13,259,000	$9,165,000	$3,980,000
Stock Options	'	'	'
Stock option	'	'	'
Vesting period	'4 years	'	'
Award expiration from grant date	'10 years	'	'
Number of Shares	'	'	'
Outstanding at beginning of the year (in shares)	6,854,369	6,670,335	5,679,003
Granted (in shares)	463,475	2,326,500	2,061,377
Forfeited (in shares)	-135,626	-282,909	-69,343
Exercised (in shares)	-1,015,817	-1,859,557	-1,000,702
Outstanding at end of the period (in shares)	6,166,401	6,854,369	6,670,335
Exercisable (vested) at end of the period (in shares)	4,086,272	3,226,280	3,533,766
Available for future grants at the end of the period (in shares)	968,154	'	'
Weighted Average Exercise Price	'	'	'
Outstanding at beginning of the year (in dollars per share)	$7.92	$3.60	$2.14
Granted (in dollars per share)	$14.25	$15.83	$6.60
Forfeited (in dollars per share)	$13.15	$8.67	$4.52
Exercised (in dollars per share)	$4.75	$2.19	$1.40
Outstanding at end of the period (in dollars per share)	$8.81	$7.92	$3.60
Exercisable at end of the period (in dollars per share)	$6.82	'	'
Weighted Average Contractual Life (years)	'	'	'
Outstanding at end of the period	'	'7 years 6 months	'7 years 3 months 18 days
Exercisable at end of the period	'6 years 3 months 18 days	'	'
Intrinsic Value	'	'	'
Outstanding	57,358,729	35,977,101	78,699,148
Vested	46,133,626	27,902,361	48,073,129
Exercised	14,932,262	29,851,276	9,930,497
Proceeds from stock option exercises	'	'	'
Proceeds from stock option exercises	4,800,000	4,100,000	'
Stock Options \| Minimum	'	'	'
Weighted Average Exercise Price	'	'	'
Exercised (in dollars per share)	$0.25	$0.25	'
Stock Options \| Maximum	'	'	'
Weighted Average Exercise Price	'	'	'
Exercised (in dollars per share)	$20.39	$9.83	'
Restricted Stock Units	'	'	'
Proceeds from stock option exercises	'	'	'
Aggregate fair value of grant	10,200,000	'	'
Stock-based compensation expenses	4,200,000	800,000	'
Total unrecognized compensation cost, net of estimated forfeitures, related to unvested units	$8,900,000	'	'
Number of Shares	'	'	'
Outstanding at beginning of the year (in shares)	221,314	'	'
Granted (in shares)	684,084	223,814	'
Vested (in shares)	-92,338	'	'
Forfeited (in shares)	-4,267	-2,500	'
Outstanding at end of the period (in shares)	808,793	221,314	'
Weighted Average Fair Value	'	'	'
Outstanding at beginning of the year (in dollars per share)	$17.27	'	'
Granted (in dollars per share)	$14.89	$17.30	'
Vested (in dollars per share)	$17.05	'	'
Forfeited (in dollars per share)	$15.70	$20.35	'
Outstanding at end of the period (in dollars per share)	$15.29	$17.27	'
Restricted Stock Units \| Minimum	'	'	'
Stock option	'	'	'
Vesting period	'1 year	'	'
Restricted Stock Units \| Maximum	'	'	'
Stock option	'	'	'
Vesting period	'3 years	'	'

Stockholders_Equity_Details_4

Stockholders' Equity (Details 4) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Total compensation expense for stock-based employee compensation awards	'	'	'
Total stock-based employee compensation	$13,259	$9,165	$3,980
Stock-based compensation expense to be recognized for equity awards outstanding	'	'	'
2014	11,944	'	'
2015	8,313	'	'
2016	2,544	'	'
2017	121	'	'
Total stock-based employee compensation yet to be recognized	22,922	'	'
Cost of goods sold	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'
Total stock-based employee compensation	2,108	1,347	669
Sales and marketing expenses	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'
Total stock-based employee compensation	3,941	2,133	1,201
General and administrative expenses	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'
Total stock-based employee compensation	6,220	5,105	1,934
Research and development	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'
Total stock-based employee compensation	$990	$580	$176

Stockholders_Equity_Details_5

Stockholders' Equity (Details 5) (USD $)	12 Months Ended
Stockholders' Equity (Details 5) (USD $)	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Assumption for fair value of the option granted	'	'	'
Weighted average fair value per share of stock options granted	$7.55	$8.50	$3.96
Stock options and restricted stock units	'	'	'
Assumption for fair value of the option granted	'	'	'
Expected dividend yield (as a percent)	0.00%	0.00%	0.00%
Risk-free interest rate, minimum (as a percent)	1.04%	0.79%	1.25%
Risk-free interest rate, maximum (as a percent)	1.86%	1.16%	2.60%
Expected volatility, minimum (as a percent)	56.34%	58.09%	59.74%
Expected volatility, maximum (as a percent)	56.84%	59.92%	60.88%
Stock options and restricted stock units \| Minimum	'	'	'
Assumption for fair value of the option granted	'	'	'
Expected term	'5 years 8 months 12 days	'5 years 6 months	'5 years 6 months
Stock options and restricted stock units \| Maximum	'	'	'
Assumption for fair value of the option granted	'	'	'
Expected term	'6 years 1 month 6 days	'6 years 1 month 6 days	'6 years 2 months 12 days
Stock Options \| Minimum	'	'	'
Assumption for fair value of the option granted	'	'	'
Term of U.S. Treasury yield used in determining risk-free rate	'5 years	'	'
Stock Options \| Maximum	'	'	'
Assumption for fair value of the option granted	'	'	'
Term of U.S. Treasury yield used in determining risk-free rate	'7 years	'	'

Income_Taxes_Details

Income Taxes (Details) (USD $)	3 Months Ended								12 Months Ended
Income Taxes (Details) (USD $)	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Components of loss before income taxes	'	'	'	'	'	'	'	'	'	'	'
Domestic	'	'	'	'	'	'	'	'	$8,237,000	$3,959,000	($683,000)
Foreign	'	'	'	'	'	'	'	'	-2,264,000	-441,000	-1,738,000
(Loss) income before income tax provision	2,075,000	1,577,000	965,000	1,356,000	2,099,000	702,000	371,000	346,000	5,973,000	3,518,000	-2,421,000
Current tax provision:	'	'	'	'	'	'	'	'	'	'	'
State	'	'	'	'	'	'	'	'	119,000	330,000	229,000
Foreign	'	'	'	'	'	'	'	'	492,000	-33,000	'
Total current expense	'	'	'	'	'	'	'	'	611,000	297,000	229,000
Deferred tax provision:	'	'	'	'	'	'	'	'	'	'	'
Federal	'	'	'	'	'	'	'	'	737,000	458,000	282,000
State	'	'	'	'	'	'	'	'	273,000	40,000	23,000
Foreign	'	'	'	'	'	'	'	'	-610,000	-315,000	'
Total deferred expense	'	'	'	'	'	'	'	'	400,000	183,000	305,000
Total income tax provision	343,000	22,000	415,000	231,000	172,000	121,000	33,000	154,000	1,011,000	480,000	534,000
Reconciliation of income taxes related to the income (loss) from operations and the amount computed using Federal statutory income tax rate	'	'	'	'	'	'	'	'	'	'	'
Tax (benefit) provision computed at the federal statutory rate	'	'	'	'	'	'	'	'	2,090,000	1,231,000	-847,000
Increase in fair value of warrants for redeemable convertible preferred stock	'	'	'	'	'	'	'	'	'	'	699,000
Foreign operating losses	'	'	'	'	'	'	'	'	'	'	174,000
Foreign tax rate differential	'	'	'	'	'	'	'	'	-3,000	-127,000	'
Tax benefit of exercised stock options and warrants	'	'	'	'	'	'	'	'	-1,423,000	-9,996,000	-3,375,000
Research and development tax credits	'	'	'	'	'	'	'	'	51,000	-205,000	-507,000
Adjustment to prior year deferred and other	'	'	'	'	'	'	'	'	227,000	-1,439,000	449,000
Change in valuation allowance	'	'	'	'	'	'	'	'	-1,008,000	10,302,000	3,407,000
Taxable goodwill	'	'	'	'	'	'	'	'	737,000	499,000	305,000
State income taxes	'	'	'	'	'	'	'	'	340,000	215,000	229,000
Total income tax provision	343,000	22,000	415,000	231,000	172,000	121,000	33,000	154,000	1,011,000	480,000	534,000
Deferred tax assets:	'	'	'	'	'	'	'	'	'	'	'
Net operating losses	19,675,000	'	'	'	26,002,000	'	'	'	19,675,000	26,002,000	'
Unused research and development credits	3,450,000	'	'	'	3,318,000	'	'	'	3,450,000	3,318,000	'
Deferred revenue	885,000	'	'	'	743,000	'	'	'	885,000	743,000	'
Stock-based compensation	4,235,000	'	'	'	2,937,000	'	'	'	4,235,000	2,937,000	'
Accrued expenses	570,000	'	'	'	441,000	'	'	'	570,000	441,000	'
Deferred rent	149,000	'	'	'	198,000	'	'	'	149,000	198,000	'
Fixed assets	276,000	'	'	'	108,000	'	'	'	276,000	108,000	'
Acquisition-related expenses	68,000	'	'	'	61,000	'	'	'	68,000	61,000	'
Allowance for doubtful accounts	79,000	'	'	'	194,000	'	'	'	79,000	194,000	'
Alternative Minimum Tax credit available	34,000	'	'	'	34,000	'	'	'	34,000	34,000	'
Other	166,000	'	'	'	85,000	'	'	'	166,000	85,000	'
Less: valuation allowance	-25,930,000	'	'	'	-29,048,000	'	'	'	-25,930,000	-29,048,000	'
Deferred tax assets, gross	3,657,000	'	'	'	5,073,000	'	'	'	3,657,000	5,073,000	'
Deferred tax liabilities:	'	'	'	'	'	'	'	'	'	'	'
Intangible assets	-6,727,000	'	'	'	-7,676,000	'	'	'	-6,727,000	-7,676,000	'
Other	-22,000	'	'	'	-102,000	'	'	'	-22,000	-102,000	'
Net deferred tax liability	-3,092,000	'	'	'	-2,705,000	'	'	'	-3,092,000	-2,705,000	'
Decrease in valuation allowance	'	'	'	'	'	'	'	'	-3,100,000	'	'
Net operating loss carryforwards resulting from tax deductions related to stock options awarded	'	'	'	'	'	'	'	'	41,000,000	'	'
Net operating loss carryforwards	'	'	'	'	'	'	'	'	'	'	'
Net operating loss carryforwards	85,700,000	'	'	'	'	'	'	'	85,700,000	'	'
Unrecognized tax benefits	'	'	'	'	'	'	'	'	0	0	'
Accruals for interest or penalties	0	'	'	'	0	'	'	'	0	0	'
Undistributed foreign earnings	1,800,000	'	'	'	'	'	'	'	1,800,000	'	'
Federal	'	'	'	'	'	'	'	'	'	'	'
Net operating loss carryforwards	'	'	'	'	'	'	'	'	'	'	'
Net operating loss carryforwards	44,700,000	'	'	'	'	'	'	'	44,700,000	'	'
Net operating loss carryforwards available to offset future taxable income	'	'	'	'	57,100,000	'	'	'	'	57,100,000	'
Net operating loss carryforwards available in prescribed increments in each future year through December 31, 2031	28,600,000	'	'	'	'	'	'	'	28,600,000	'	'
Federal \| Research and development	'	'	'	'	'	'	'	'	'	'	'
Net operating loss carryforwards	'	'	'	'	'	'	'	'	'	'	'
Tax credit carryforward	$3,500,000	'	'	'	'	'	'	'	$3,500,000	'	'

Fair_Value_Measurement_Details

Fair Value Measurement (Details) (USD $)

Jan. 25, 2011

Jan. 31, 2011

Apr. 18, 2013

Jan. 25, 2011

Apr. 18, 2013

Jan. 31, 2011

Apr. 18, 2013

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

Dec. 31, 2012

Dec. 31, 2013

HCL-EMS

oneTEM

Level 3

Recurring basis

Minimum

Maximum

item

HCL-EMS

oneTEM

Contingent consideration

Total

Level 1

Level 3

Income approach

HCL-EMS

oneTEM

Contingent consideration

Money market institutional funds

Contingent consideration

Income approach

HCL-EMS

oneTEM

HCL-EMS

oneTEM

Minimum

Maximum

Minimum

Maximum

Fair value measurement

Cash and cash equivalents

$18,345,000

$28,094,000

$18,345,000

$28,094,000

Recognized amount

891,000

2,046,000

206,000

891,000

2,046,000

206,000

Total

19,442,000

30,140,000

18,345,000

28,094,000

1,097,000

2,046,000

Changes in the fair value of the Level 3 liability

Balance, Beginning of Period

2,046,000

3,731,000

Initial earn-out consideration

181,000

Cash payments

-1,000,000

-1,882,000

Imputed interest

12,000

197,000

25,000

Second year earn-out adjustment

-167,000

Balance, End of Period

891,000

2,046,000

206,000

Percentage of specified revenues from specified customers acquired, used in determining contingent consideration

7.50%

15.00%

9.00%

Contingent consideration recognized

-3,390,000

-183,000

3,400,000

200,000

Discount rate assumption, used in determining contingent consideration (as a percent)

10.50%

15.00%

Probability adjusted levels of revenue assumption, used in determining contingent consideration

$12,600,000

$13,900,000

$200,000

$300,000

Number of anniversaries for which additional consideration payable following the closing date

Number of consecutive 12-month earn-out period

Supplemental_Cash_Flow_Informa2

Supplemental Cash Flow Information (Details) (USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:	'	'	'
Cash paid for interest	$86	$127	$1,620
Cash paid for income tax payments	388	284	259
State income tax credits (redeemed for cash)	'	'	-37
NON-CASH TRANSACTIONS:	'	'	'
Preferred stock dividends and accretion	'	'	2,205
Issuance of warrants in connection with notes payable and marketing agreement	'	'	4,534
Computer, furniture and equipment acquired with capital lease	'	'	746
Conversion of warrants for redeemable convertible preferred stock and preferred stock warrants	'	'	63,651
Issuance of common stock in payment of board of director fees	'	21	'
Cashless exercise of warrants	'	'	19
Repurchase of common stock settled in January 2013	'	1,696	'
HCL-EMS	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Contingent consideration issued	'	'	3,390
Telwares	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	'	'	2,155
ProfitLine	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	'	'	8,674
Anomalous	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	'	950	'
ttMobiles	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	'	2,315	'
Symphony	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	'	10,942	'
oneTEM	'	'	'
NON-CASH TRANSACTIONS:	'	'	'
Deferred purchase price	$616	'	'

Commitments_and_Contingencies_1

Commitments and Contingencies (Details) (USD $)	12 Months Ended
Commitments and Contingencies (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Operating Leases	'	'	'
2014	$6,462,000	'	'
2015	5,627,000	'	'
2016	3,442,000	'	'
2017	1,529,000	'	'
2018	914,000	'	'
Thereafter	536,000	'	'
Total future minimum lease obligations	18,510,000	'	'
Capital Leases	'	'	'
2014	469,000	'	'
Total future minimum lease obligations	469,000	'	'
Less: amount representing interest	-10,000	'	'
Present value of minimum lease obligations	459,000	'	'
Rent expense, included in general and administrative expense	'	'	'
Rent expense	$5,600,000	$5,000,000	$3,600,000

401k_Savings_Plans_Details

401(k) Savings Plans (Details) (USD $)	12 Months Ended
401(k) Savings Plans (Details) (USD $)	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
401(k) Savings Plans	'	'	'
Cost of contributions made by the company to the Plan	$195,000	$169,000	$124,000
Minimum	'	'	'
401(k) Savings Plans	'	'	'
Employer's contribution as a percentage of employees' contributions	5.00%	5.00%	5.00%
Maximum	'	'	'
401(k) Savings Plans	'	'	'
Employer's contribution as a percentage of employees' contributions	10.00%	10.00%	10.00%

Valuation_and_Qualifying_Accou2

Valuation and Qualifying Accounts (Details) (Allowance for doubtful accounts:, USD $)	12 Months Ended
In Thousands, unless otherwise specified	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Allowance for doubtful accounts:	'	'	'
Valuation and qualifying accounts	'	'	'
Balance at Beginning of Year	$198	$102	$245
Additions Charged to Costs and Expenses	106	96	23
Deductions, Write-offs and Adjustments	21	'	166
Balance at End of Year	$283	$198	$102

Summarized_Unaudited_Quarterly2

Summarized Unaudited Quarterly Results (Details) (USD $)	3 Months Ended								12 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Dec. 31, 2013	Sep. 30, 2013	Jun. 30, 2013	Mar. 31, 2013	Dec. 31, 2012	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2013	Dec. 31, 2012	Dec. 31, 2011
Unaudited Quarterly Results	'	'	'	'	'	'	'	'	'	'	'
Revenue	$50,027	$47,620	$46,407	$44,860	$43,970	$40,138	$36,257	$34,147	$188,914	$154,512	$104,941
Cost of revenue	21,980	21,346	20,836	20,816	19,959	18,284	16,586	15,774	84,978	70,603	49,979
Gross profit	28,047	26,274	25,571	24,044	24,011	21,854	19,671	18,373	103,936	83,909	54,962
Total operating expenses	26,040	24,950	24,725	23,108	21,663	20,918	19,129	17,809	'	'	'
Income from operations	2,007	1,324	846	936	2,348	936	542	564	5,113	4,390	2,577
Other (expense) income, net	68	253	119	420	-249	-234	-171	-218	'	'	'
Income before income taxes	2,075	1,577	965	1,356	2,099	702	371	346	5,973	3,518	-2,421
Income tax provision	343	22	415	231	172	121	33	154	1,011	480	534
Net (loss) income	$1,732	$1,555	$550	$1,125	$1,927	$581	$338	$192	$4,962	$3,038	($2,955)
Income per common share	'	'	'	'	'	'	'	'	'	'	'
Basic (in dollars per share)	$0.05	$0.04	$0.01	$0.03	$0.05	$0.02	$0.01	$0.01	$0.13	$0.08	($0.31)
Diluted (in dollars per share)	$0.04	$0.04	$0.01	$0.03	$0.05	$0.01	$0.01	$0	$0.12	$0.08	($0.31)