Tangoe 10-Q 12 Nov 13 2013 Q3 Quarterly report Financial data

Document_and_Entity_Informatio

Document and Entity Information	9 Months Ended
	Sep. 30, 2013	Nov. 01, 2013
Document and Entity Information	'	'
Entity Registrant Name	'TANGOE INC	'
Entity Central Index Key	'0001182325	'
Document Type	'10-Q	'
Document Period End Date	30-Sep-13	'
Amendment Flag	'false	'
Current Fiscal Year End Date	'--12-31	'
Entity Current Reporting Status	'Yes	'
Entity Filer Category	'Accelerated Filer	'
Entity Common Stock, Shares Outstanding	'	38,243,892
Document Fiscal Year Focus	'2013	'
Document Fiscal Period Focus	'Q3	'

Condensed_Consolidated_Balance

Condensed Consolidated Balance Sheets (USD $)	Sep. 30, 2013	Dec. 31, 2012
In Thousands, unless otherwise specified
CURRENT ASSETS:	'	'
Cash and cash equivalents	$42,258	$50,211
Accounts receivable, less allowances of $198 and $345, respectively	40,656	38,309
Prepaid expenses and other current assets	5,177	3,384
Total current assets	88,091	91,904
COMPUTERS, FURNITURE AND EQUIPMENT-NET	4,248	3,999
OTHER ASSETS:	'	'
Intangible assets-net	38,766	44,249
Goodwill	65,993	65,825
Security deposits and other non-current assets	981	1,291
TOTAL ASSETS	198,079	207,268
CURRENT LIABILITIES:	'	'
Accounts payable	9,494	9,128
Accrued expenses	9,442	12,035
Deferred revenue-current portion	9,695	9,648
Notes payable-current portion	3,372	22,443
Other current liabilities	533	305
Total current liabilities	32,536	53,559
OTHER LIABILITIES:	'	'
Deferred rent and other non-current liabilities	3,477	3,543
Deferred revenue-less current portion	1,566	1,415
Notes payable-less current portion	201	131
Total liabilities	37,780	58,648
COMMITMENTS AND CONTINGENCIES (NOTE 12)	'	'
STOCKHOLDERS' EQUITY	'	'
Common stock, par value $0.0001 per share-150,000,000 shares authorized as of December 31, 2012 and September 30, 2013; 37,613,327 and 38,125,858 shares issued and outstanding as of December 31, 2012 and September 30, 2013, respectively	4	4
Additional paid-in capital	200,762	191,581
Warrants for common stock	10,610	10,610
Accumulated deficit	-50,528	-53,757
Other comprehensive gain (loss)	-549	182
Total stockholders' equity	160,299	148,620
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY	$198,079	$207,268

Condensed_Consolidated_Balance1

Condensed Consolidated Balance Sheets (Parenthetical) (USD $)	Sep. 30, 2013	Dec. 31, 2012
In Thousands, except Share data, unless otherwise specified
Condensed Consolidated Balance Sheets	'	'
Accounts receivable, allowances (in dollars)	$345	$198
Common stock, par value (in dollars per share)	$0.00	$0.00
Common stock, shares authorized	150,000,000	150,000,000
Common stock, shares issued	38,125,858	37,613,327
Common stock, shares outstanding	38,125,858	37,613,327

Condensed_Consolidated_Stateme

Condensed Consolidated Statements of Operations (USD $)	3 Months Ended		9 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Revenue:	'	'	'	'
Recurring technology and services	$42,623	$36,138	$124,056	$98,969
Strategic consulting, software licenses and other	4,997	4,000	14,831	11,573
Total revenue	47,620	40,138	138,887	110,542
Cost of revenue:	'	'	'	'
Recurring technology and services	19,019	16,696	56,645	45,809
Strategic consulting, software licenses and other	2,327	1,588	6,353	4,835
Total cost of revenue	21,346	18,284	62,998	50,644
Gross profit	26,274	21,854	75,889	59,898
Operating expenses:	'	'	'	'
Sales and marketing	8,504	6,275	24,101	17,732
General and administrative	8,953	8,083	25,749	21,830
Research and development	4,907	4,263	14,656	12,126
Depreciation and amortization	2,586	2,297	7,623	6,168
Restructuring charge	'	'	654	'
Income from operations	1,324	936	3,106	2,042
Other income (expense), net	'	'	'	'
Interest expense	-89	-256	-352	-683
Interest income	15	22	50	60
Other income	327	'	1,093	'
Income before income tax provision	1,577	702	3,897	1,419
Income tax provision	22	121	668	308
Net income	$1,555	$581	$3,229	$1,111
Income per common share:	'	'	'	'
Basic (in dollars per share)	$0.04	$0.02	$0.09	$0.03
Diluted (in dollars per share)	$0.04	$0.01	$0.08	$0.03
Weighted average number of common shares:	'	'	'	'
Basic (in shares)	37,698	37,410	37,546	36,079
Diluted (in shares)	40,872	40,963	40,240	39,616

Condensed_Consolidated_Stateme1

Condensed Consolidated Statements of Comprehensive Income (USD $)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Condensed Consolidated Statements of Comprehensive Income	'	'	'	'
Net income	$1,555	$581	$3,229	$1,111
Foreign currency translation adjustment	427	556	-731	309
Total comprehensive income	$1,982	$1,137	$2,498	$1,420

Condensed_Consolidated_Stateme2

Condensed Consolidated Statement of Changes in Stockholders' Equity (USD $)	Total	Common Stock	Additional Paid-In Capital	Common Stock Warrants	Accumulated Deficit	Other Comprehensive Income (loss)
In Thousands, except Share data, unless otherwise specified
Balance at Dec. 31, 2012	$148,620	$4	$191,581	$10,610	($53,757)	$182
Balance (in shares) at Dec. 31, 2012	'	37,480,710	'	'	'	'
Increase (Decrease) in Stockholders' Equity	'	'	'	'	'	'
Net income	3,229	'	'	'	3,229	'
Foreign currency translation adjustment	-731	'	'	'	'	-731
Issuance of shares to employees and board of directors	363	'	363	'	'	'
Issuance of shares to employees and board of directors (in shares)	'	64,966	'	'	'	'
Issuance of shares from exercise of stock options	3,912	'	3,912	'	'	'
Issuance of shares from exercise of stock options (in shares)	'	847,134	'	'	'	'
Issuance of shares from exercise of stock warrants	34	'	34	'	'	'
Issuance of shares from exercise of stock warrants (in shares)	'	14,907	'	'	'	'
Issuance of shares from vesting of restricted stock units (in shares)	'	84,100	'	'	'	'
Repurchase of common stock	-4,538	'	-4,538	'	'	'
Repurchase of common stock (in shares)	'	-365,959	'	'	'	'
Stock-based compensation	9,410	'	9,410	'	'	'
Balance at Sep. 30, 2013	$160,299	$4	$200,762	$10,610	($50,528)	($549)
Balance (in shares) at Sep. 30, 2013	'	38,125,858	'	'	'	'

Condensed_Consolidated_Stateme3

Condensed Consolidated Statements of Cash Flows (USD $)	9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012
Operating activities:	'	'
Net income	$3,229	$1,111
Adjustments to reconcile net income to net cash provided by operating activities:	'	'
Amortization of debt discount	280	570
Amortization of leasehold interest	-74	-74
Depreciation and amortization	7,623	6,168
Increase (decrease) in deferred rent liability	-36	34
Amortization of marketing agreement intangible assets	194	119
Allowance for doubful accounts	68	'
Deferred income taxes	282	75
Stock based compensation	9,773	6,539
Restructuring charge	654	'
Foreign exchange adjustment	-138	40
Decrease in fair value of contingent consideration	-1,041	'
Changes in assets and liabilities, net of acquisitions:	'	'
Accounts receivable	-2,465	-826
Prepaid expenses and other assets	-1,048	783
Other assets	127	-136
Accounts payable	195	459
Accrued expenses	-1,656	113
Deferred revenue	616	-1,440
Net cash provided by operating activities	16,583	13,535
Investing activities:	'	'
Purchases of computers, furniture and equipment	-1,800	-1,333
Cash paid in connection with acquisitions, net of cash received	-19,543	-38,410
Net cash used in investing activities	-21,343	-39,743
Financing activities:	'	'
Repayment of debt	-745	-2,986
Proceeds from repayment of notes receivable	'	93
Repurchase of common stock	-6,235	'
Proceeds from exercise of stock options and stock warrants	3,946	3,741
Proceeds from follow on offering, net of issuance costs	'	37,729
Net cash provided by (used in) financing activities	-3,034	38,577
Effect of exchange rate on cash	-159	-40
Net increase (decrease) in cash and cash equivalents	-7,953	12,329
Cash and cash equivalents, beginning of period	50,211	43,407
Cash and cash equivalents, end of period	$42,258	$55,736

Organization_Description_of_Bu

Organization, Description of Business	9 Months Ended
	Sep. 30, 2013
Organization, Description of Business	'
Organization, Description of Business	'
	1.      Organization, Description of Business
	Nature of Operations
	Tangoe, Inc. (the “Company”), a Delaware corporation, was incorporated on February 9, 2000 as TelecomRFQ, Inc. During 2001, the Company changed its name to Tangoe, Inc. The Company provides communications lifecycle management software and related services to a wide range of enterprises, including large and medium-sized businesses and other organizations. Communications lifecycle management encompasses the entire lifecycle of an enterprise’s communications assets and services, including planning and sourcing, procurement and provisioning, inventory and usage management, mobile device management, real-time telecommunications expense management, invoice processing, expense allocation and accounting, forward and reverse logistics and asset decommissioning and disposal. The Company’s Communications Management Platform is an on-demand suite of software designed to manage and optimize the complex processes and expenses associated with this lifecycle for both fixed and mobile communications assets and services. The Company’s customers can also engage the Company through its client services group to manage their communications assets and services through its Communications Management Platform.
	Public Offerings
	In August 2011, the Company completed its initial public offering whereby it sold 7,500,000 shares of common stock at a price to the public of $10.00 per share.  The Company received proceeds from its initial public offering of $66.0 million, net of underwriting discounts and commissions and other offering costs of $3.8 million.
	As part of the initial public offering, an additional 2,585,500 shares of common stock were sold by certain existing stockholders at a price to the public of $10.00 per share, including 1,315,500 shares sold by such stockholders upon the exercise of the underwriters’ option to purchase additional shares.  The Company did not receive any proceeds from the sale of such shares by the selling stockholders.
	In April 2012, the Company completed a public offering whereby it sold 2,200,000 shares of common stock at a price to the public of $18.50 per share.  The Company received proceeds from this public offering of $38.5 million, net of underwriting discounts and commissions but before offering costs of $0.7 million.
	As part of this public offering, an additional 7,000,000 shares of common stock were sold by certain existing stockholders at a price to the public of $18.50 per share, including 1,200,000 shares sold by such stockholders upon the exercise of the underwriters’ option to purchase additional shares.  The Company did not receive any proceeds from the sale of such shares by the selling stockholders.
	The Company’s common stock is traded on the NASDAQ Global Select Market.
	Basis of Presentation of Interim Financial Statements
	The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring adjustments) considered necessary for the fair statement of the Company’s financial position and results of operations for the periods presented have been included. Operating results for the three and nine months ended September 30, 2013 are not necessarily indicative of the results that may be expected for the year ending December 31, 2013, for any other interim period or for any other future year.
	The consolidated balance sheet at December 31, 2012 has been derived from the audited financial statements at that date, but does not include all of the disclosures required by GAAP. The accompanying condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2012 as filed with the Securities Exchange Commission (“SEC”) on March 18, 2013 (the “2012 Form 10-K”).
	Significant Accounting Policies
	The Company’s significant accounting policies are disclosed in the audited consolidated financial statements for the year ended December 31, 2012 included in the 2012 Form 10-K.  Since the date of those financial statements, there have been no material changes to the Company’s significant accounting policies.

Business_Combinations

Business Combinations	9 Months Ended
	Sep. 30, 2013
Business Combinations	'
Business Combinations	'
	2.       Business Combinations
	Anomalous Networks, Inc.
	On January 10, 2012 (the “Anomalous Acquisition Date”), the Company entered into a Share Purchase Agreement (the “Anomalous Purchase Agreement”) with Anomalous Networks Inc., a corporation incorporated under the laws of Canada (“Anomalous”), and the shareholders of Anomalous, under which the Company agreed to purchase all of the outstanding equity of Anomalous (the “Anomalous Share Purchase”). This acquisition reflects the Company’s strategy to broaden its suite of offerings and to provide real-time telecommunication expense management capabilities. On the same day, the Anomalous Share Purchase was effected in accordance with the terms of the Anomalous Purchase Agreement with the Company acquiring all of the outstanding equity of Anomalous for aggregate consideration of (i) approximately $3,500,000 in cash paid at the closing, (ii) $979,000 in cash payable on the first anniversary of the closing, (iii) 165,775 unregistered shares of the Company’s common stock and (iv) 132,617 unvested and unregistered shares of the Company’s common stock with vesting based on achievement of revenue targets relating to sales of Anomalous products and services for periods through January 31, 2013. The Company paid the full $979,000 of deferred cash consideration in January 2013.  In March 2013, the 132,617 unvested and unregistered shares of the Company’s common stock were cancelled and retired because the revenue targets related to sales of Anomalous products and services were not achieved.
	Anomalous Purchase Price Allocation
	The allocation of the total purchase price of Anomalous’ net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of January 10, 2012. In accordance with Accounting Standards Classification (“ASC”) 805, Business Combinations, the Company valued the 165,775 of unregistered shares of common stock by using the closing price of the Company’s common stock on the NASDAQ Global Market on the acquisition date and applying a 20% marketability discount to the fair value of the unregistered shares.  The marketability discount was applied since the unregistered shares were subject to a lock-up period of one year.  The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	3,521
	Common stock	1,984
	Deferred cash consideration	1,495
		$	7,000
	Allocation of Purchase Consideration:
	Current assets	$	1,140
	Property and equipment	47
	Other assets	10
	Identifiable intangible assets	2,857
	Goodwill	4,477
	Total assets acquired	8,531
	Accounts payable and accrued expenses	(394		)
	Deferred taxes	(767		)
	Deferred revenue	(370		)
		$	7,000
	The goodwill and identifiable intangible assets related to the Anomalous acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Technology	$	2,017		5
	Non-compete covenants	553			2
	Customer relationships	236			4
	Tradenames	51			3
	Total identifiable intangible assets	$	2,857
	ttMobiles Limited
	On February 21, 2012 (the “ttMobiles Acquisition Date”), the Company entered into a Share Purchase Agreement (the “ttMobiles Purchase Agreement”), with the holders of all of the issued share capital of ttMobiles Limited, a private limited company incorporated in England (“ttMobiles”), under which the Company agreed to purchase all of the issued share capital of ttMobiles (the “ttMobiles Share Purchase”). On the same day, the ttMobiles Share Purchase was effected in accordance with the terms of the ttMobiles Purchase Agreement, with the Company acquiring all of the outstanding equity of ttMobiles for aggregate consideration of (i) £4.0 million in cash paid at the closing, and (ii) £1.5 million in cash payable on the first anniversary of the closing (the “Deferred Consideration”).  The Company paid the full £1.5 million of Deferred Consideration in February 2013.
	ttMobiles Purchase Price Allocation
	The allocation of the total purchase price of ttMobiles’ net tangible and identifiable intangible assets was based upon the estimated fair value of those assets as of February 21, 2012. The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	6,359
	Deferred cash consideration	2,315
		$	8,674
	Allocation of Purchase Consideration:
	Current assets	$	2,469
	Property and equipment	188
	Identifiable intangible assets	4,288
	Goodwill	3,557
	Total assets acquired	10,502
	Accounts payable and accrued expenses	(848		)
	Deferred taxes	(954		)
	Deferred revenue	(26		)
		$	8,674
	The goodwill and identifiable intangible assets related to the ttMobiles acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	2,606		9
	Technology	1,178			5
	Tradenames	388			4
	Non-compete covenants	116			2
	Total identifiable intangible assets	$	4,288
	Symphony Teleca Services, Inc.
	On August 8, 2012, the Company entered into an Asset Purchase Agreement (the “Symphony Purchase Agreement”) with Symphony Teleca Services, Inc., a Delaware corporation (“Symphony”), under which the parties agreed to the purchase by the Company of Symphony’s telecommunications expense management business (the “TEM Business”) through an asset purchase (the “Symphony Acquisition”).  As part of the Symphony Acquisition and also on August 8, 2012, a newly formed subsidiary of the Company, Tangoe India Softek Services Private Limited, an Indian private limited company (“Tangoe India”), entered into a Business Purchase Agreement (the “Indian Purchase Agreement”) with Symphony Services Corporation (India) Private Limited (“Symphony India”) with respect to the purchase of certain assets and hiring of employees of the acquired business located in India.  On the same day, the Symphony Acquisition was effected in accordance with the terms of the Symphony Purchase Agreement.  At the closing of the Symphony Acquisition, the Company acquired the TEM Business for net consideration of $40.2 million, subject to certain adjustments (the “Cash Purchase Price”), payable as described below, plus an earn-out payable in the amount of up to $4.0 million based on achievement of revenue targets for the acquired business for periods through June 30, 2013.  No earn-out is payable because the revenue targets were not achieved.  The Cash Purchase Price, after giving effect to certain adjustments, is payable as follows: (i) approximately $29.2 million in cash paid at the closing, (ii) approximately $4.4 million in cash payable on the six-month anniversary of the closing, which includes $2.5 million related to the Indian Purchase Agreement, and (iii) approximately $6.4 million in cash payable on the one-year anniversary of the closing.  As part of the Symphony Acquisition, the Company acquired a balance sheet for the TEM Business, which included net assets of approximately $5.4 million.  The Company made the six-month anniversary payment of $4.4 million in February 2013.   The full installment due on August 8, 2013 of approximately $6.4 million, and amounts that became payable under the earn-out, were subject to set-off rights of the Company with respect to indemnities given by Symphony under the Symphony Purchase Agreement.  Among other things, these indemnity obligations related to representations and warranties given by Symphony under the Symphony Purchase Agreement and by Symphony India under the Indian Purchase Agreement.  Certain of the indemnities were subject to limitations, including a threshold and deductible, certain caps and limited survival periods.  The Company made a payment on the one-year anniversary of the closing in the amount of $4.9 million, consisting of the one-year anniversary payment of $6.4 million less $1.3 million withheld pending the resolution of certain indemnity matters, and less a net asset adjustment based on the final closing balance sheet of $0.2 million.  In October 2013, the Company and Symphony resolved the indemnity matters and the Company paid the $1.3 million that it had previously deducted from the one-year anniversary payment.  During a post-closing transition period that lasted through February 2013, Symphony and Symphony India provided to the Company certain transition services pending completion of the opening of certain Tangoe India facilities, the procurement of certain Indian tax registrations and the subsequent transfer to Tangoe India of the Indian assets and employees being hired.  These services included making available to the Company on a continuing basis the services previously provided by Symphony India to the TEM Business.
	Symphony Purchase Price Allocation
	The allocation of the total purchase price of Symphony’s net tangible and identifiable intangible assets was based upon estimated fair values of those assets as of August 8, 2012.  The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	29,208
Deferred cash consideration	10,793
	$	40,001
Allocation of Purchase Consideration:
Current assets	$	5,628
Property and equipment	602
Identifiable intangible assets	13,790
Goodwill	20,936
Total assets acquired	40,956
Accounts payable and accrued expenses	(335		)
Deferred revenue	(620		)
	$	40,001
The goodwill and identifiable intangible assets related to the Symphony acquisition are tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
Description	Fair Value			Weighted Average
				Useful Life
				(in years)
Customer relationships	$	9,680		9
Technology	4,050			5
Tradename	60			3
Total identifiable intangible assets	$	13,790
oneTEM GmbH
On April 18, 2013 (“oneTEM Closing Date”), the Company entered into a Share Purchase Agreement (the “oneTEM Purchase Agreement”), with the holders of all of the issued share capital of oneTEM GmbH, a private limited company incorporated in Germany (“oneTEM”), under which the Company agreed to purchase all of the issued share capital of oneTEM (the “oneTEM Share Purchase”).  This acquisition reflects the Company’s continued strategy to expand in the European marketplace.   On the oneTEM Closing Date, the oneTEM Share Purchase was effected in accordance with the terms of the oneTEM Purchase Agreement, with the Company acquiring all of the outstanding equity of oneTEM for aggregate consideration of (i) €0.9 million in cash paid at the closing, and (ii) deferred consideration of €0.4 million in cash payable on the first anniversary of the closing.  In addition, the Company is obligated to pay additional deferred cash consideration following the first four anniversaries of the oneTEM Closing Date, pursuant to an earn-out formula based upon the business beginning to generate annual recurring revenue from specified customers and then year-over-year increases in annual recurring revenue from those specified customers during the earn-out periods.  The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12-month periods.  The Company valued this contingent consideration at €0.2 million. The purchase is subject to a net asset adjustment pursuant to which the purchase price would be increased or decreased to the extent the net asset position of oneTEM is more or less than a specified target.  The deferred consideration is subject to set-off rights of the Company with respect to certain indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement until the deferred consideration is paid in full.  The Company has included the operating results of oneTEM in its consolidated financial statements since the date of acquisition, including $0.3 million of strategic consulting, software licenses and other revenue.
oneTEM Purchase Price Allocation
The allocation of the total purchase price of oneTEM’s net tangible and identifiable intangible assets was based upon management’s preliminary estimate of the fair values of those assets taking into account all relevant information available.  Actual amounts for each of the fair values of the assets acquired and liabilities assumed may vary.  The Company allocated the excess of purchase price over the identifiable intangible and net tangible assets to goodwill. The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
Purchase consideration:
Cash	$	1,221
Deferred cash consideration	433
Fair value of contingent consideration	183
	$	1,837
Allocation of Purchase Consideration:
Current assets	$	565
Property and equipment	10
Identifiable intangible assets	870
Goodwill	655
Total assets acquired	2,100
Accounts payable and accrued expenses	(152		)
Taxes payable	(111		)
	$	1,837
The goodwill and identifiable intangible assets related to the oneTEM acquisition are not tax deductible. The Company estimated the fair value of intangible assets using the income, cost and market approaches to value the identifiable intangible assets, which are subject to amortization. The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
Description	Fair Value			Weighted Average
				Useful Life
				(in years)
Customer relationships	$	535		8
Covenants not to compete	298			2
Tradename	37			2.7
Total identifiable intangible assets	$	870
Unaudited Pro Forma Results
The following table presents the unaudited pro forma results of the Company for the three and nine months ended September 30, 2012 and 2013 as if the acquisitions of Anomalous, ttMobiles and oneTEM occurred at the beginning of 2012.  Due to the inability of the Company to anticipate and estimate on a forward-looking basis incremental costs allocated to the Symphony TEM Business by Symphony and the uncertainty and difficulty of calculating the specific costs required to meaningfully present the effects of the acquisition and the costs of operating the Symphony TEM Business, the Company has not included the Symphony TEM Business in the unaudited pro forma results for the three and nine months ended September 30, 2012 below.  The unaudited pro forma revenue for the Symphony TEM Business was $2.4 million for the period of July 1, 2012 through August 8, 2012, the acquisition date, and $13.0 million for the period of January 1, 2012 through August 8, 2012, the acquisition date.  The unaudited pro forma revenue for the Symphony TEM Business for the three and nine months ended September 30, 2012 is not included in the unaudited pro forma results below.  These results are not intended to reflect the actual operations of the Company had these acquisitions occurred at January 1, 2012.
	Three Months Ended					Nine Months Ended
	September 30,					September 30,
(in thousands, except per share amounts)	2012			2013		2012		2013
Revenue	$	40,458		$	47,620	$	113,337	$	139,138
Operating income	967			1,324		2,128		3,004
Net income	584			1,555		1,094		3,127
Basic income per common share	$	0.02		$	0.04	$	0.03	$	0.08
Diluted income per common share	$	0.01		$	0.04	$	0.03	$	0.08

Income_per_Share_Applicable_to

Income per Share Applicable to Common Stockholders	9 Months Ended
	Sep. 30, 2013
Income per Share Applicable to Common Stockholders	'
Income per Share Applicable to Common Stockholders	'
	3. Income per Share Applicable to Common Stockholders
	The following table sets forth the computations of income per share applicable to common stockholders for the three and nine months ended September 30, 2012 and 2013:
		Three Months Ended					Nine Months Ended
		September 30,					September 30,
	(in thousands, except per share amounts)	2012			2013		2012		2013
	Basic net income per common share
	Net income	$	581		$	1,555	$	1,111	$	3,229
	Basic income per common share	$	0.02		$	0.04	$	0.03	$	0.09
	Weighted-average common shares outstanding	37,410			37,698		36,079		37,546
	Diluted net income per common share
	Net income	$	581		$	1,555	$	1,111	$	3,229
	Diluted income per common share	$	0.01		$	0.04	$	0.03	$	0.08
	Weighted-average common shares used to compute diluted net income per share	40,963			40,872		39,616		40,240
	Diluted income per common share for the periods presented does not reflect the following potential common shares as the effect would be anti-dilutive.
	Outstanding stock options	2,169		2,315		2,169	2,565
	Outstanding restricted stock units	176		476		173	587
	Common stock warrants	10		7		10	9

Computers_Furniture_and_Equipm

Computers, Furniture and Equipment-Net	9 Months Ended
	Sep. 30, 2013
Computers, Furniture and Equipment-Net	'
Computers, Furniture and Equipment-Net	'
	4. Computers, Furniture and Equipment-Net
	Computers, furniture and equipment-net consist of:
		As of
		December 31,			September 30,
	(in thousands)	2012			2013
	Computers and software	$	10,018		$	11,499
	Furniture and fixtures	1,032			1,174
	Leasehold improvements	1,166			1,360
		12,216			14,033
	Less accumulated depreciation	(8,217		)	(9,785		)
	Computers, furniture and equipment-net	$	3,999		$	4,248
	Computers and software includes equipment under capital leases totaling approximately $2.5 million at December 31, 2012 and September 30, 2013. Accumulated depreciation on equipment under capital leases totaled approximately $2.0 million and $2.3 million as of December 31, 2012 and September 30, 2013, respectively. Depreciation and amortization expense associated with computers, furniture and equipment was $1.5 million and $1.6 million for the nine months ended September 30, 2012 and 2013, respectively.

Intangible_Assets_and_Goodwill

Intangible Assets and Goodwill	9 Months Ended
	Sep. 30, 2013
Intangible Assets and Goodwill	'
Intangible Assets and Goodwill	'
	5.     Intangible Assets and Goodwill
	The following table presents the components of the Company’s intangible assets as of December 31, 2012 and September 30, 2013:
								Weighted
		December 31,			September 30,			Average Useful
	(in thousands)	2012			2013			Life (in years)
	Patents	$	1,054		$	1,054		8
	Less: accumulated amortization	(766		)	(864		)
	Patents, net	288			190
	Technological know-how	15,141			15,070			6.1
	Less: accumulated amortization	(4,913		)	(7,126		)
	Technological know-how, net	10,228			7,944
	Customer relationships	37,358			37,879			8.7
	Less: accumulated amortization	(10,793		)	(14,052		)
	Customer relationships, net	26,565			23,827
	Convenants not to compete	881			1,159			2
	Less: accumulated amortization	(517		)	(830		)
	Convenants not to compete, net	364			329
	Strategic marketing agreement	6,203			6,203			10
	Less: accumulated amortization	(293		)	(486		)
	Strategic marketing agreement, net	5,910			5,717
	Tradenames	843			877			3.8
	Less: accumulated amortization	(196		)	(365		)
	Tradenames, net	647			512
	Trademarks	247			247			Indefinite
	Intangible assets, net	$	44,249		$	38,766
	The related amortization expense of intangible assets for the nine months ended September 30, 2012 and 2013 was $4.7 million and $6.1 million, respectively.  The Company’s estimate of future amortization expense for acquired intangible assets that exist at September 30, 2013 is as follows:
	(in thousands)
	October 1, 2013 to December 31, 2013	$	2,118
	2014	7,563
	2015	6,100
	2016	5,782
	2017	6,026
	Thereafter	10,930
	Total	$	38,519
	The following table presents the changes in the carrying amounts of goodwill for the nine months ended September 30, 2013.
		Carrying
	(in thousands)	Amount
	Balance at December 31, 2012	$	65,825
	oneTEM	655
	Foreign exchange translation effect	(487		)
	Balance at September 30, 2013	$	65,993

Restructuring_Charge

Restructuring Charge	9 Months Ended
	Sep. 30, 2013
Restructuring Charge	'
Restructuring Charge	'
	6.                   Restructuring Charge
	In September 2011, the Company recorded a restructuring charge as a result of the consolidation of office space in New Jersey. The consolidation of office space eliminated redundant office space acquired as part of the acquisition of substantially all of the assets and certain liabilities of HCL Expense Management Services, Inc. (“HCL-EMS”) in January 2011 and of certain assets and liabilities of Telwares, Inc. and its subsidiary Vercuity, Inc. (“Telwares”) in March 2011.  The original charge reflected the fair value of the remaining rent payments for the office space the Company ceased using, net of estimated sublease income, plus real estate commissions and office relocation costs. During the three months ended March 31, 2013, the Company recorded an adjustment of $0.1 million to the original restructuring charge as a result of the Company’s inability to sublease the office space in the time period originally expected.  During the nine months ended September 30, 2013, the Company negotiated a lease termination agreement with the landlord of its New Jersey office space.  The agreement terminated the remaining term of the lease effective June 30, 2013 for a settlement fee of $0.9 million.  The Company recorded an adjustment of $0.5 million to the restructuring charge as a result of the lease termination agreement.  The liability related to the restructuring charge is included in other current liabilities on the Company’s condensed consolidated balance sheet. The following table summarizes the activity in the liabilities related to the restructuring charge for the nine months ended September 30, 2013:
		Lease costs, net
		of estimated
	(in thousands)	sublease income			Other Costs			Total
	Remaining liability at December 31, 2012	$	613		$	(8	)	$	605
	Cash payments	(736		)	—			(736		)
	Non-cash charges and other	2			8			10
	Restructuring charge	654			—			654
	Remaining liability at September 30, 2013	533			0			533
		Less: current portion						(533		)
		Long-term portion						$	0

Debt

Debt	9 Months Ended
	Sep. 30, 2013
Debt	'
Debt	'
	7.                   Debt
	As of December 31, 2012 and September 30, 2013, debt outstanding included the following:
		December 31,			September 30,
	(in thousands)	2012			2013
	HCL-EMS contingent consideration, net of unamortized discount of $12 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	$	2,046		$	891
	Deferred Telwares purchase price, net of unamortized discount of $24 and $0 at December 31, 2012 and September 30, 2013, respectively.	1,226			—
	Deferred ProfitLine purchase price, net of unamortized discount of $62 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	4,438			23
	Deferred Anomalous purchase price, net of unamortized discount of $1 and $0 at December 31, 2012 and September 30, 2013, respectively.	978			—
	Deferred ttMobiles purchase price, net of unamortized discount of $10 and $0 at December 31, 2012 and September 30, 2013, respectively.	2,420			—
	Deferred Symphony purchase price, net of unamortized discount of $128 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	10,662			1,279
	Deferred oneTEM purchase price and contingent consideration, net of unamortized discount of $111 at September 30, 2013. Payable as described below.	—			660
	Capital lease and other obligations	804			720
	Total notes payable	$	22,574		$	3,573
	Less current portion	$	(22,443	)	$	(3,372	)
	Notes payable, less current portion	$	131		$	201
	Contingent HCL-EMS Consideration
	The purchase consideration for the acquisition of HCL-EMS includes deferred cash consideration. The deferred cash consideration includes contingent cash payments following each of the first and second anniversaries of the closing date of the HCL-EMS acquisition on January 25, 2011 (the “HCL-EMS Closing Date”), pursuant to an earn-out formula based upon specified revenues from specified customers acquired from HCL-EMS, subject to set-off rights of the Company with respect to indemnities given by HCL-EMS under the Asset Purchase Agreement entered into in December 2010 in connection with the HCL-EMS acquisition (the “HCL-EMS APA”). No interest accrues on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.6 million based on the Company’s weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration is unsecured. In 2012, the Company and HCL-EMS agreed that the gross amount of the first year earn-out would be $1.9 million and the Company paid that amount to HCL-EMS.  In April 2013, the Company and HCL-EMS agreed that the gross amount of the second year earn-out would be $1.9 million.  In early August 2013, the Company paid $1.0 million of the second year earn-out to HCL-EMS, and retained the balance of the second year earn-out in the amount of $0.9 million pending resolution of an outstanding indemnity matter.  The only adjustments to the balance in 2013 were the accretion of imputed interest, the adjustment of the second year earn-out estimate to actual and the partial payment of the second year earn-out.
	Deferred Telwares Purchase Price
	The purchase consideration for the acquisition of Telwares included deferred cash consideration. The deferred cash consideration included payments of $1.25 million on March 16, 2012 and $1.25 million on March 16, 2013, subject to set-off rights of the Company with respect to indemnities given by Telwares under an Asset Purchase Agreement entered into in March 2011 in connection with the Telwares acquisition.  The Company paid the first installment of $1.25 million on March 16, 2012.  The installment payable on March 16, 2013 was subject to a potential reduction of up to $0.5 million relating to the achievement of certain recurring revenue goals during the three months ended June 30, 2012.  The Company and Telwares agreed that the amount of that reduction would be $0.4 million and the Company paid the resulting installment of deferred cash consideration of $0.9 million in March 2013.  No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.3 million based on the Company’s weighted average cost of debt as of the date of the acquisition. The obligation to pay the deferred cash consideration was unsecured. The only adjustments to the balance in 2013 were the accretion of imputed interest, the reduction in deferred consideration as described above and the payment of the second installment.
	Deferred ProfitLine Purchase Price
	On December 19, 2011, the Company and Snow Acquisition Sub, Inc., a Delaware corporation and a wholly owned subsidiary of the Company (the “Acquisition Sub”), entered into an Agreement and Plan of Merger (the “Merger Agreement”) with ProfitLine, Inc., a Delaware corporation (“ProfitLine”), and Doug Carlisle, solely in his capacity as Stockholder Representative under the Merger Agreement, under which the parties agreed to the merger of the Acquisition Sub with and into ProfitLine (the “Merger”) with ProfitLine surviving the Merger as a wholly owned subsidiary of the Company.  The purchase consideration for the acquisition of ProfitLine included deferred cash consideration consisting of payments of $9.0 million in installments of $4.5 million each on December 19, 2012 and June 19, 2013, subject to set-off rights of the Company and the surviving corporation with respect to indemnities given by the former stockholders of ProfitLine under the Merger Agreement.  The Company paid $4.1 million in December 2012, which represented the first installment of $4.5 million less indemnity claims of $0.4 million. The Company paid $4.1 million in July 2013, which represented the second and final installment of $4.5 million less indemnity claims of $0.4 million.  One payee, who was entitled to receive $23,000, did not respond to the Company’s communications until October 2013, and therefore the $23,000 was withheld by the Company until October 2013.  No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.3 million based on the Company’s weighted-average cost of debt as of the date of the acquisition.  The obligation to pay the deferred cash consideration was unsecured.  The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the second and final installment.
	Deferred Anomalous Purchase Price
	As described in Note 2, the purchase consideration for the acquisition of Anomalous included deferred cash consideration.  The deferred cash consideration included a payment of $979,000 in cash on the first anniversary of the Anomalous Acquisition Date, subject to set-off rights of the Company with respect to indemnities given by the former shareholders of Anomalous under the Anomalous Purchase Agreement.  The Company paid the full $979,000 of deferred cash consideration in January 2013. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $29,000 based on the Company’s weighted average cost of debt as of the date of the acquisition.  The obligation to pay the deferred cash consideration was unsecured.   The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the deferred cash consideration.
	Deferred ttMobiles Purchase Price
	As described in Note 2, the purchase consideration for the acquisition of ttMobiles included deferred cash consideration.  The deferred cash consideration included a payment of £1.5 million in cash payable on the first anniversary of the ttMobiles Acquisition Date. The Company paid this £1.5 million of deferred consideration in February 2013. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.1 million based on the Company’s weighted average cost of debt as of the date of the acquisition.  The obligation to pay the deferred cash consideration was unsecured.  The only adjustments to the balance in 2013 were the accretion of imputed interest, foreign exchange adjustment and payment of the deferred cash consideration.
	Deferred Symphony Purchase Price
	As described in Note 2, the purchase consideration for the acquisition of the Symphony TEM Business included deferred cash consideration.  The deferred cash consideration included payments of $4.4 million in cash payable on the six-month anniversary of the closing of the Symphony acquisition, which included $2.5 million of consideration related to the Indian Purchase Agreement, and $6.4 million in cash payable on the twelve-month anniversary of closing of the Symphony Acquisition.  In addition, the acquisition consideration included an earn-out payable in the amount of up to $4.0 million based on achievement of revenue targets for the acquired business for periods through June 30, 2013.  No earn-out is payable because the revenue targets were not achieved.  The Company made the six-month anniversary payment of $4.4 million in February 2013.  The Company made a payment on the one-year anniversary of the closing in the amount of $4.9 million, consisting of the one-year anniversary payment of $6.4 million less $1.3 million withheld pending the resolution of certain indemnity matters, and less a net asset adjustment based on the final closing balance sheet of $0.2 million.  In October 2013, the Company and Symphony resolved the indemnity matters and the Company paid the $1.3 million that it had previously deducted from the one-year anniversary payment. No interest accrued on the deferred cash consideration; however, the Company recorded imputed interest in the amount of $0.2 million based on the Company’s weighted average cost of debt as of the date of the acquisition.  The obligation to pay the deferred cash consideration was unsecured.  The full installment due on August 8, 2013 of approximately $6.4 million and amounts that potentially could become payable under the earn-out were subject to set-off rights of the Company with respect to indemnities given by Symphony under the Symphony Purchase Agreement.  Among other things, these indemnity obligations related to representations and warranties given by Symphony under the Symphony Purchase Agreement and by Symphony India under the Indian Purchase Agreement.  Certain of the indemnities were subject to limitations, including a threshold and deductible, certain caps and limited survival periods.   The only adjustments to the balance in 2013 were the accretion of imputed interest and the payment of the six- and twelve-month installments.
	Deferred oneTEM Purchase Price
	As described in Note 2, the purchase consideration for the acquisition of oneTEM includes deferred cash consideration.  The deferred cash consideration includes a payment of €0.4 million in cash payable on the first year anniversary of the closing of the oneTEM acquisition.  In addition, the acquisition consideration includes an earn-out payable pursuant to an earn-out formula based upon the business beginning to generate annual recurring revenue from specified customers and then year-over-year increases in annual recurring revenue from those specified customers during the earn out periods.  The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12-month periods.  The Company valued this contingent consideration at €0.2 million.  No interest accrues on the deferred cash consideration; however, the Company recorded imputed interest in the amount of €0.1 million based on weighted average cost of capital as of the date of the acquisition.  The deferred consideration is subject to set-off rights of the Company with respect to certain indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement until the deferred consideration is paid.

Stockholders_Equity

Stockholders' Equity	9 Months Ended
	Sep. 30, 2013
Stockholders' Equity	'
Stockholders' Equity	'
	8.     Stockholders’ Equity
	Common Stock—As of December 31, 2012 and September 30, 2013, the number of authorized shares of common stock, par value $0.0001 per share, was 150,000,000, of which 37,613,327 and 38,125,858 were issued and outstanding, respectively.
	During the nine months ended September 30, 2012, the Company issued 165,775 unregistered shares of its common stock and 132,617 unvested and unregistered shares of its common stock as part of the Anomalous purchase consideration, as described in Note 2.  During the nine months ended September 30, 2013, the Company cancelled and retired the 132,617 unvested and unregistered shares of its common stock.  Additionally, the Company issued 5,991 and 58,975 shares of its common stock to certain of its employees and members of its board of directors, respectively, during the nine months ended September 30, 2013 under the provisions of the Company’s 2011 Stock Incentive Plan (the “2011 Plan”).
	At the June 5, 2013 annual meeting of the Company’s stockholders, an amendment to the 2011 Plan to reserve an additional 1,000,000 shares of common stock for issuance under the 2011 Plan was approved by a majority of the Company’s stockholders.  The Company’s board of directors had previously approved such amendment.
	In November 2012, the Company’s board of directors authorized a share repurchase program under which the Company may repurchase up to $20 million of its outstanding common stock on the open market or in privately negotiated transactions.  During the nine months ended September 30, 2013, the Company repurchased 365,959 shares of common stock at an average price per share, including broker commissions, of $12.40, for an aggregate purchase price of $4.5 million.
	Preferred Stock—As of December 31, 2012 and September 30, 2013, the number of authorized shares of preferred stock, par value $0.0001 per share, was 5,000,000, of which 0 were issued and outstanding.
	Common Stock Warrants—During the nine months ended September 30, 2013, warrant holders exercised warrants to purchase a total of 14,907 shares of common stock.  The Company received proceeds of $34,700 related to these warrant exercises.
	On March 22, 2011, the Company issued a warrant to purchase up to 1,282,789 shares of its common stock to Dell Products, L.P. (“Dell”) in connection with the entry of the Company and Dell into a 49-month strategic relationship agreement. Under the terms of the warrant, the 1,282,789 shares of common stock may become exercisable upon the achievement of certain annual recurring revenue thresholds over the 49-month period. The warrant is exercisable at $5.987 per share. As of September 30, 2013, none of the shares that may become exercisable under this warrant were probable of being earned and becoming vested and accordingly no value was ascribed to this warrant. On a quarterly basis the Company reviews the actual annual recurring revenue related to the Dell strategic relationship agreement to determine if it is probable that Dell will reach any of the annual recurring revenue thresholds that would result in warrant shares being earned and becoming vested, and to the extent the Company deems it probable that any warrant shares will be earned and become vested, the Company will record the fair value of those shares to intangible assets and non-current liabilities using a Black-Scholes valuation model and mark to market each period thereafter until such time as the warrant shares are actually earned and vest.
	On October 9, 2009, the Company issued a warrant to purchase up to 3,198,402 shares of its common stock to International Business Machines Corporation (“IBM”) in connection with the entry of the Company and IBM into a five-year strategic relationship agreement. Under the terms of the warrant, 890,277 shares of common stock were vested and exercisable immediately upon execution of the agreement. Up to an additional 2,308,125 shares of common stock were to become exercisable upon the achievement of certain billing thresholds over a three-year period. The warrant was exercisable at $4.148 per share. (Certain terms of this warrant were amended on June 8, 2011, as described in the paragraph below). The Company valued the initial 890,277 shares of common stock exercisable under the warrant at $1.7 million using the Black-Scholes valuation model at the time of the signing of the agreement. The Black-Scholes valuation assumptions included an expected term of seven years, volatility of 67.77% and a risk free interest rate of 2.93%. The Company recorded the $1.7 million value of the initial 890,277 shares of common stock as an increase to warrants for common stock and an increase to other non-current assets on the Company’s consolidated balance sheet. During the three months ended December 31, 2009, the Company determined that it was probable that IBM would reach certain of the billing thresholds to have an additional 947,103 shares of common stock become exercisable. The additional shares of common stock exercisable under the warrant were valued at $1.4 million using the Black-Scholes valuation model at the time the Company determined it was probable they would reach the billing thresholds. The Black-Scholes valuation assumptions included an expected term of 5.8 years, volatility of 61.15% and a risk free interest rate of 2.28%. The Company recorded the value of the additional shares of common stock to intangible assets and non-current liabilities.  In December 2010, the Company reviewed the actual billings to date related to the strategic relationship agreement and determined it was probable IBM would reach the billing thresholds to earn 624,755 shares of the additional 947,103 shares of common stock accrued. The Company reversed $920,000 of market value related to the 322,348 shares of common stock no longer deemed probable of being earned.
	On June 8, 2011, certain terms of the common stock warrant described above were amended by the Company and IBM. Under the terms of the amended warrant agreement, an additional 624,755 shares of common stock were vested and exercisable immediately (in addition to the 890,277 shares previously vested and exercisable), the additional warrant shares that could be earned were reduced from 2,308,125 to 651,626 shares of common stock, and the methodology for earning the additional warrant shares was revised to be based on specified new contractual revenue commitments from IBM that could occur between June 8, 2011 and June 30, 2012. Based on this amendment, the maximum number of warrant shares (issued and issuable) to IBM was reduced from 3,198,402 to 2,166,658 shares of common stock. The fair value of the 624,755 warrant shares vested as a result of this amendment was determined to be $4.5 million using the Black-Scholes valuation model at the time of the amendment. The Black-Scholes valuation assumptions included an expected term of 5.3 years, volatility of 59.58% and a risk free interest rate of 1.64%. The Company recorded these vested warrant shares as an increase to warrants for common stock, reversed the non-current liability associated with the previous accrual for these warrant shares, and the difference was added to intangible assets and is being amortized in proportion to the expected revenue over the remainder of the original ten-year period noted below. On August 30, 2011, the Company issued 930,511 shares of its common stock to IBM upon the exercise by IBM of this warrant, pursuant to a cashless exercise feature.  As a result of the cashless exercise, 584,521 warrant shares were cancelled in lieu of the payment of cash consideration to the Company.  As of June 30, 2012, the vesting terms of the amended warrant agreement between the Company and IBM expired with IBM earning no additional warrant shares.  As a result, no further warrant shares are issuable under this warrant agreement.
	The Company began to amortize the intangible asset in the first quarter of 2010, with the related charge recorded as contra-revenue. The related charge to revenue will be in proportion to expected revenue over approximately a ten-year period. For the nine months ended September 30, 2012 and 2013, the Company recorded $119,259 and $194,189, respectively, of amortization as a contra-revenue charge related to the common stock warrant. The warrant value was marked to market on a quarterly basis until the warrant shares were earned and vested or expired unearned and unvested.
	A summary of warrants exercised to purchase common stock during the nine months ended September 30, 2013 is presented below:
		Number of
		Stock
	Warrants	Warrants
	Outstanding at beginning of the year	25,617
	Exercised	(14,907		)
	Issued	—
	Cancelled	—
	Outstanding at end of the period	10,710
	Weighted average exercise price	$	13.26
	Stock Options—As of September 30, 2013, the Company had five stock-based compensation plans, the Employee Stock Option/Stock Issuance Plan (the “Employee Plan”), the Executive Stock Option/Stock Issuance Plan (the “Executive Plan”), the 2005 Stock Incentive Plan (the “2005 Plan”), the Traq Amended and Restated 1999 Stock Plan (the “1999 Plan”) and the 2011 Plan.  In connection with the Company’s initial public offering, the Company’s board of directors determined that no future stock awards would be made under the Employee Plan, the Executive Plan, the 2005 Plan and the 1999 Plan.   The 2011 Plan provides for the grant of incentive stock options, nonstatutory stock options, restricted stock awards and other stock-based awards.
	Under the provisions of the Employee Plan, the Executive Plan, the 2005 Plan, the 1999 Plan and the 2011 Plan (the “Plans”), the exercise price of each option is determined by the Company’s board of directors or by a committee appointed by the board of directors.  Under the 2011 Plan, the exercise price of all stock options must not be less than the fair market value of a share of common stock on the date of grant. The period over which options vest and become exercisable, as well as the term of the options, is determined by the board of directors or the committee appointed by the board of directors. The options generally vest over 4 years and expire 10 years after the date of the grant. During the nine months ended September 30, 2013, the Company’s board of directors granted options to purchase an aggregate of 463,475 shares of common stock under the 2011 Plan to employees and non-employees, at a weighted average exercise price of $14.25 per share.
	A summary of the status of stock options issued pursuant to the Plans during the nine months ended September 30, 2013 is presented below:
	Options	Number of Shares		Weighted			Weighted
				Average			Average
				Exercise			Contractual
				Price			Life (years)
	Outstanding at beginning of the year	6,854,369		$	7.92
	Granted	463,475		$	14.25
	Forfeited	(119,067	)	$	13.01
	Exercised	(847,134	)	$	4.62
	Outstanding at end of the period	6,351,643		$	8.73		7.1
	Exercisable at end of the period	3,933,447		$	6.54		6.4
	Available for future grants at September 30, 2013	1,018,338
	The intrinsic values of options outstanding, vested and exercised during the nine months ended September 30, 2013 were as follows:
		2013
		Number of		Intrinsic
		Options		Value
	Outstanding	6,351,643		$	95,907,266
	Vested	3,933,447		$	68,020,878
	Exercised	847,134		$	12,276,044
	During the nine months ended September 30, 2013, employees and former employees of the Company exercised options to purchase a total of 847,134 shares of common stock at exercise prices ranging from $0.25 to $20.39 per share. Proceeds from the stock option exercises totaled $3.9 million.
	Restricted Stock Units—During the nine months ended September 30, 2013, the Company issued 627,534 restricted stock units to certain employees under the provisions of the 2011 Plan and 84,100 restricted stock units vested resulting in an equal number of shares of common stock being issued. The grants of restricted stock units made during the nine months ended September 30, 2013 had an aggregate value of $9.3 million.  The value of a restricted stock unit award is determined based on the closing price of the Company’s common stock on the date of grant.  A restricted stock unit award entitles the holder to receive shares of the Company’s common stock as the award vests. The restricted stock units vest over periods that range from 2 to 4 years.  Stock-based compensation expense is amortized on a straight-line basis over the vesting period.
	For the nine months ended September 30, 2013, the Company recorded stock-based compensation expenses of $3.0 million related to restricted stock units.
	As of September 30, 2013, there was $9.3 million of total unrecognized compensation cost, net of estimated forfeitures, related to unvested restricted stock units. This amount will be amortized on a straight-line basis over the requisite service period related to the restricted unit grants.
	A summary of the status of restricted stock units issued pursuant to the Plans during the nine months ended September 30, 2013 is presented below:
	Restricted Stock Units	Number of Shares		Weighted
				Average Fair
				Value
	Outstanding at beginning of the year	221,314		$	17.27
	Granted	627,534		$	14.85
	Vested	(84,100	)	$	17.14
	Forfeited	(1,050	)	$	15.08
	Outstanding at end of the period	763,698		$	15.3
	In accordance with ASC 718, Share Based Payment (“ASC 718”), total compensation expense for stock-based compensation awards was $6.5 million and $9.8 million for the nine months ended September 30, 2012 and 2013, respectively, which is included on the accompanying condensed consolidated statements of operations as follows (in thousands):
		Three Months Ended						Nine Months Ended
		September 30,						September 30,
		2012			2013			2012		2013
	Cost of goods sold	$	362		$	529		$	947	$	1,609
	Sales and marketing expenses	586			978			1,455		2,747
	General and administrative expenses	1,643			1,551			3,727		4,664
	Research and development	164			244			410		753
Total stock-based employee compensation	$	2,755		$	3,302		$	6,539	$	9,773
Stock-based employee compensation expense for equity awards granted since January 1, 2006 will be recognized over the following periods as follows (in thousands):
Years Ending December 31,
2013	$	3,272
2014	11,718
2015	8,106
2016	2,333
2017	123
	$	25,552
Stock-based compensation costs for stock options are generally based on the fair value calculated from the Black-Scholes valuation model on the date of grant. The Black-Scholes valuation model requires the Company to estimate key assumptions such as expected volatility, expected terms, risk-free interest rates and dividend yields. The Company determined the assumptions in the Black-Scholes valuation model as follows: expected volatility is a combination of the Company’s competitors’ historical volatility; expected term is calculated using the “simplified” method prescribed in ASC 718; and the risk free rate is based on the U.S. Treasury yield on 5 and 7-year instruments in effect at the time of grant. A dividend yield is not used, as the Company has never paid cash dividends and does not currently intend to pay cash dividends. The Company periodically reviews the assumptions and modifies the assumptions accordingly.
As part of the requirements of ASC 718, the Company is required to estimate potential forfeitures of stock grants and adjust compensation cost recorded accordingly. The estimate of forfeitures will be adjusted over the requisite service period to the extent that actual forfeitures differ, or are expected to differ, from such estimates. Changes in estimated forfeitures will be recognized through a cumulative catch-up adjustment in the period of change and will also impact the amount of stock-based compensation expense to be recognized in future periods. The fair values of stock grants are amortized as compensation expense on a straight-line basis over the vesting period of the grants. Compensation expense recognized is shown in the operating activities section of the statement of cash flows.
The fair value of the options granted during 2013 was determined at the date of grant using the Black-Scholes valuation model with the following assumptions:
	2013
Expected dividend yield	0%
Risk-free interest rate	1.04% to 1.86%
Expected term (in years)	5.7 - 6.1 years
Expected volatility	56.34% - 56.84%
Based on the above assumptions, the weighted average fair value per share of stock options granted during the nine months ended September 30, 2013 was approximately $7.55.

Income_Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2013
Income Taxes	'
Income Taxes	'
	9.     Income Taxes
	The income tax provision differs from the expected tax provisions computed by applying the U.S. Federal statutory rate to income before income taxes primarily because the Company has historically maintained a full valuation allowance on its deferred tax assets, tax deductions related to stock-based compensation, and to a lesser extent because of the impact of state income taxes.  As described in the 2012 Form 10-K, the Company maintains a full valuation allowance in accordance with ASC 740, Accounting for Income Taxes, on its net deferred tax assets.  Until the Company achieves and sustains an appropriate level of profitability, it plans to maintain a valuation allowance on its net deferred tax assets.

Fair_Value_Measurement

Fair Value Measurement	9 Months Ended
	Sep. 30, 2013
Fair Value Measurement	'
Fair Value Measurement	'
	10.    Fair Value Measurement
	The Company records certain financial assets and liabilities at fair value on a recurring basis. The Company determines fair values based on that price it would receive to sell an asset or pay to transfer a liability in an orderly transaction between market participants at the measurement date and in the principal or most advantageous market for that asset or liability.
	The prescribed fair value hierarchy and related valuation methodologies are as follows:
	Level 1—Inputs are unadjusted quoted prices in active markets for identical assets or liabilities that the reporting entity has the ability to access at the measurement date.
	Level 2—Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, directly or indirectly, such as a quoted price for similar assets or liabilities in active markets.
	Level 3—Inputs are unobservable and are only used to measure fair value when observable inputs are not available. The inputs reflect the entity’s own assumptions and are based on the best information available. This allows for the fair value of an asset or liability to be measured when no active market for that asset or liability exists.
	The following table discloses the assets and liabilities measured at fair value on a recurring basis as of September 30, 2013 and December 31, 2012 and the basis for that measurement:
		Fair Value Measurement at September 30, 2013
	(in thousands)	Total			Level 1		Level 2		Level 3
	Money market	$	18,336		$	18,336	$	—	$	—
	Contingent HCL-EMS acquisition consideration	891			—		—		891
	Contingent oneTEM acquisition consideration	198			––		––		198
		$	19,425		$	18,336	$	—	$	1,089
		Fair Value Measurement at December 31, 2012
	(in thousands)	Total			Level 1		Level 2		Level 3
	Money market	$	28,094		$	28,094	$	—	$	—
	Contingent HCL-EMS acquisition consideration	2,046			—		—		2,046
		$	30,140		$	28,094	$	—	$	2,046
	The changes in the fair value of the Level 3 liability for the nine months ended September 30, 2013 are as follows:
		Contingent acquisition consideration
		Nine Months Ended September 30, 2013
	(in thousands)	HCL-EMS			oneTEM
	Balance, beginning of period	$	2,046		$	—
	Initial earn-out consideration	—			181
	Imputed Interest	12			17
	Cash payments	(1,000		)	––
	Second year earn-out adjustment	(167		)	—
	Balance, end of period	$	891		$	198
	The Company’s investment in overnight money market institutional funds, which amounted to $28.1 million and $18.3 million at December 31, 2012 and September 30, 2013, respectively, is included in cash and cash equivalents on the accompanying condensed consolidated balance sheets and is classified as a Level 1 input.
	The acquisition of HCL-EMS includes a contingent consideration agreement that requires additional consideration to be paid by the Company following each of the first and second anniversaries of the HCL-EMS Closing Date, pursuant to an earn-out formula ranging from 7.5% to 15% of specified revenues from specified customers acquired, subject to set-off rights of the Company with respect to indemnities given by HCL-EMS under the HCL-EMS APA.  The fair value of the contingent consideration recognized was $3.4 million which was estimated by applying the income approach. The key assumptions include (a) a discount rate of 10.5% and (b) probability adjusted levels of revenue between approximately $12.6 million and $13.9 million. As of September 30, 2013, there were no changes in the recognized amounts, except for the accretion of interest, adjustment of the second year earn-out estimate to actual and the partial payment of the second year earn-out.
	The acquisition of oneTEM includes a contingent consideration agreement that requires additional consideration to be paid by the Company following each of the first four anniversaries of the oneTEM Closing Date, pursuant to an earn-out formula of 9% of annual recurring revenue generated from specified customers in the first year and then year-over-year increase in annual recurring revenue from those specified customers during the earn-out periods.  The earn-out period begins with the first full month after the oneTEM Closing Date and continues for four consecutive 12- month periods.  The contingent consideration is subject to set-off rights of the Company with respect to indemnities given by the former holders of the issued share capital of oneTEM under the oneTEM Purchase Agreement.  The fair value of the contingent consideration recognized was $0.2 million, which was estimated by applying the income approach. The key assumptions include (a) a discount rate of 15% and (b) probability adjusted levels of initial and then increased annual recurring revenue between approximately $0.2 million and $0.3 million.
	The carrying amounts of the Company’s other non-cash financial instruments including accounts receivable and accounts payable approximate their fair values due to the relatively short-term nature of these instruments. The carrying amounts of the Company’s deferred purchase price consideration to ProfitLine and Symphony approximate fair value as the effective interest rates approximate market rates.

Supplemental_Cash_Flow_Informa

Supplemental Cash Flow Information	9 Months Ended
	Sep. 30, 2013
Supplemental Cash Flow Information	'
Supplemental Cash Flow Information	'
	11.      Supplemental Cash Flow Information
	Information about other cash flow activities during the nine months ended September 30, 2012 and 2013 is as follows:
		Nine months ended September 30,
	(in thousands)	2012		2013
	SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
	Cash paid for:
	Interest	$	94	$	65
	Income tax payments	$	284	$	345
	NON-CASH TRANSACTIONS:
	Deferred purchase price in connection with Anomalous acquisition	$	950	$	—
	Deferred purchase price in connection with ttMobiles acquisition	$	2,315	$	—
	Deferred purchase price in connection with Symphony acquisition	$	10,942	$	––
	Deferred purchase price in connection with oneTEM acquisition	$	—	$	616
	Issuance of common stock in payment of board of directors fees	$	20	$	—
	Cashless exercise of warrants	$	479	$	—

Commitments_and_Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2013
Commitments and Contingencies	'
Commitments and Contingencies	'
	12.     Commitments and Contingencies
	During the normal course of business, the Company becomes involved in various routine legal proceedings including issues pertaining to patent infringement, customer disputes, employee matters and acquisition-related post-closing disputes.  The Company does not believe that the outcome of these matters will have a material adverse effect on its financial condition.
	The Company has entered into non-cancellable operating leases for the rental of office space in various locations that expire between 2013 and 2019.  Some of the leases provide for lower payments in the beginning of the term which gradually escalate during the term of the lease. The Company recognizes rent expense on a straight-line basis over the lease term, which gives rise to a deferred rent liability on the balance sheet.  The Company also has entered into agreements with third-party hosting facilities, which expire between 2013 and 2016.
	The Company is also obligated under several leases covering computer equipment and software, which the Company has classified as capital leases.  Additionally, the Company has entered into several operating leases for various office equipment items, which expire between January 2014 and July 2015.
	Rent expense, included in general and administrative expense, was approximately $3.6 million and $4.2 million for the nine months ended September 30, 2012 and 2013, respectively.

Business_Combinations_Tables

Business Combinations (Tables)	9 Months Ended
	Sep. 30, 2013
Business combinations	'
Schedule of unaudited pro forma results, as if the acquisitions occurred at beginning of the period	'
		Three Months Ended					Nine Months Ended
		September 30,					September 30,
	(in thousands, except per share amounts)	2012			2013		2012		2013
	Revenue	$	40,458		$	47,620	$	113,337	$	139,138
	Operating income	967			1,324		2,128		3,004
	Net income	584			1,555		1,094		3,127
	Basic income per common share	$	0.02		$	0.04	$	0.03	$	0.08
	Diluted income per common share	$	0.01		$	0.04	$	0.03	$	0.08
Anomalous	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'
	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	3,521
	Common stock	1,984
	Deferred cash consideration	1,495
		$	7,000
	Allocation of Purchase Consideration:
	Current assets	$	1,140
	Property and equipment	47
	Other assets	10
	Identifiable intangible assets	2,857
	Goodwill	4,477
	Total assets acquired	8,531
	Accounts payable and accrued expenses	(394		)
	Deferred taxes	(767		)
	Deferred revenue	(370		)
		$	7,000
Schedule of estimates of fair value of identifiable intangible assets acquired	'
	The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Technology	$	2,017		5
	Non-compete covenants	553			2
	Customer relationships	236			4
	Tradenames	51			3
	Total identifiable intangible assets	$	2,857
ttMobiles	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'
	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	6,359
	Deferred cash consideration	2,315
		$	8,674
	Allocation of Purchase Consideration:
	Current assets	$	2,469
	Property and equipment	188
	Identifiable intangible assets	4,288
	Goodwill	3,557
	Total assets acquired	10,502
	Accounts payable and accrued expenses	(848		)
	Deferred taxes	(954		)
	Deferred revenue	(26		)
		$	8,674
Schedule of estimates of fair value of identifiable intangible assets acquired	'
	The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	2,606		9
	Technology	1,178			5
	Tradenames	388			4
	Non-compete covenants	116			2
	Total identifiable intangible assets	$	4,288
Symphony	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'
	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	29,208
	Deferred cash consideration	10,793
		$	40,001
	Allocation of Purchase Consideration:
	Current assets	$	5,628
	Property and equipment	602
	Identifiable intangible assets	13,790
	Goodwill	20,936
	Total assets acquired	40,956
	Accounts payable and accrued expenses	(335		)
	Deferred revenue	(620		)
		$	40,001
Schedule of estimates of fair value of identifiable intangible assets acquired	'
	The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	9,680		9
	Technology	4,050			5
	Tradename	60			3
	Total identifiable intangible assets	$	13,790
oneTEM	'
Business combinations	'
Schedule of breakdown between purchase price and the allocation of the total purchase price	'
	The following table presents the breakdown between cash and deferred purchase price and the allocation of the total purchase price (in thousands):
	Purchase consideration:
	Cash	$	1,221
	Deferred cash consideration	433
	Fair value of contingent consideration	183
		$	1,837
	Allocation of Purchase Consideration:
	Current assets	$	565
	Property and equipment	10
	Identifiable intangible assets	870
	Goodwill	655
	Total assets acquired	2,100
	Accounts payable and accrued expenses	(152		)
	Taxes payable	(111		)
		$	1,837
Schedule of estimates of fair value of identifiable intangible assets acquired	'
	The following table presents the Company’s estimates of fair value of the identifiable intangible assets acquired (in thousands):
	Description	Fair Value			Weighted Average
					Useful Life
					(in years)
	Customer relationships	$	535		8
	Covenants not to compete	298			2
	Tradename	37			2.7
	Total identifiable intangible assets	$	870

Income_per_Share_Applicable_to1

Income per Share Applicable to Common Stockholders (Tables)	9 Months Ended
	Sep. 30, 2013
Income per Share Applicable to Common Stockholders	'
Schedule of computations of income per share applicable to common stockholders	'
		Three Months Ended					Nine Months Ended
		September 30,					September 30,
	(in thousands, except per share amounts)	2012			2013		2012		2013
	Basic net income per common share
	Net income	$	581		$	1,555	$	1,111	$	3,229
	Basic income per common share	$	0.02		$	0.04	$	0.03	$	0.09
	Weighted-average common shares outstanding	37,410			37,698		36,079		37,546
	Diluted net income per common share
	Net income	$	581		$	1,555	$	1,111	$	3,229
	Diluted income per common share	$	0.01		$	0.04	$	0.03	$	0.08
	Weighted-average common shares used to compute diluted net income per share	40,963			40,872		39,616		40,240
Schedule of potential common shares excluded from computation of diluted (loss) income per common share as the effect would be anti-dilutive	'
	Outstanding stock options	2,169		2,315		2,169	2,565
	Outstanding restricted stock units	176		476		173	587
	Common stock warrants	10		7		10	9

Computers_Furniture_and_Equipm1

Computers, Furniture and Equipment-Net (Tables)	9 Months Ended
	Sep. 30, 2013
Computers, Furniture and Equipment-Net	'
Schedule of computers, furniture and equipment-net	'
		As of
		December 31,			September 30,
	(in thousands)	2012			2013
	Computers and software	$	10,018		$	11,499
	Furniture and fixtures	1,032			1,174
	Leasehold improvements	1,166			1,360
		12,216			14,033
	Less accumulated depreciation	(8,217		)	(9,785		)
	Computers, furniture and equipment-net	$	3,999		$	4,248

Intangible_Assets_and_Goodwill1

Intangible Assets and Goodwill (Tables)	9 Months Ended
	Sep. 30, 2013
Intangible Assets and Goodwill	'
Schedule of components of intangible assets	'
								Weighted
		December 31,			September 30,			Average Useful
	(in thousands)	2012			2013			Life (in years)
	Patents	$	1,054		$	1,054		8
	Less: accumulated amortization	(766		)	(864		)
	Patents, net	288			190
	Technological know-how	15,141			15,070			6.1
	Less: accumulated amortization	(4,913		)	(7,126		)
	Technological know-how, net	10,228			7,944
	Customer relationships	37,358			37,879			8.7
	Less: accumulated amortization	(10,793		)	(14,052		)
	Customer relationships, net	26,565			23,827
	Convenants not to compete	881			1,159			2
	Less: accumulated amortization	(517		)	(830		)
	Convenants not to compete, net	364			329
	Strategic marketing agreement	6,203			6,203			10
	Less: accumulated amortization	(293		)	(486		)
	Strategic marketing agreement, net	5,910			5,717
	Tradenames	843			877			3.8
	Less: accumulated amortization	(196		)	(365		)
	Tradenames, net	647			512
	Trademarks	247			247			Indefinite
	Intangible assets, net	$	44,249		$	38,766
Schedule of estimate of future amortization expense for acquired intangible assets	'
	(in thousands)
	October 1, 2013 to December 31, 2013	$	2,118
	2014	7,563
	2015	6,100
	2016	5,782
	2017	6,026
	Thereafter	10,930
	Total	$	38,519
Schedule of changes in carrying amounts of goodwill	'
		Carrying
	(in thousands)	Amount
	Balance at December 31, 2012	$	65,825
	oneTEM	655
	Foreign exchange translation effect	(487		)
	Balance at September 30, 2013	$	65,993

Restructuring_Charge_Tables

Restructuring Charge (Tables)	9 Months Ended
	Sep. 30, 2013
Restructuring Charge	'
Summary of the activity in the liabilities related to the restructuring charge	'
		Lease costs, net
		of estimated
	(in thousands)	sublease income			Other Costs			Total
	Remaining liability at December 31, 2012	$	613		$	(8	)	$	605
	Cash payments	(736		)	—			(736		)
	Non-cash charges and other	2			8			10
	Restructuring charge	654			—			654
	Remaining liability at September 30, 2013	533			0			533
		Less: current portion						(533		)
		Long-term portion						$	0

Debt_Tables

Debt (Tables)	9 Months Ended
	Sep. 30, 2013
Debt	'
Schedule of debt outstanding	'
		December 31,			September 30,
	(in thousands)	2012			2013
	HCL-EMS contingent consideration, net of unamortized discount of $12 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	$	2,046		$	891
	Deferred Telwares purchase price, net of unamortized discount of $24 and $0 at December 31, 2012 and September 30, 2013, respectively.	1,226			—
	Deferred ProfitLine purchase price, net of unamortized discount of $62 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	4,438			23
	Deferred Anomalous purchase price, net of unamortized discount of $1 and $0 at December 31, 2012 and September 30, 2013, respectively.	978			—
	Deferred ttMobiles purchase price, net of unamortized discount of $10 and $0 at December 31, 2012 and September 30, 2013, respectively.	2,420			—
	Deferred Symphony purchase price, net of unamortized discount of $128 and $0 at December 31, 2012 and September 30, 2013, respectively. Payable as described below.	10,662			1,279
	Deferred oneTEM purchase price and contingent consideration, net of unamortized discount of $111 at September 30, 2013. Payable as described below.	—			660
	Capital lease and other obligations	804			720
	Total notes payable	$	22,574		$	3,573
	Less current portion	$	(22,443	)	$	(3,372	)
	Notes payable, less current portion	$	131		$	201

Stockholders_Equity_Tables

Stockholders' Equity (Tables)	9 Months Ended
	Sep. 30, 2013
Stockholders' Equity	'
Summary of warrants exercised to purchase common stock	'
		Number of
		Stock
	Warrants	Warrants
	Outstanding at beginning of the year	25,617
	Exercised	(14,907		)
	Issued	—
	Cancelled	—
	Outstanding at end of the period	10,710
	Weighted average exercise price	$	13.26
Summary of status of stock options issued pursuant to the plans	'
	Options	Number of Shares		Weighted			Weighted
				Average			Average
				Exercise			Contractual
				Price			Life (years)
	Outstanding at beginning of the year	6,854,369		$	7.92
	Granted	463,475		$	14.25
	Forfeited	(119,067	)	$	13.01
	Exercised	(847,134	)	$	4.62
	Outstanding at end of the period	6,351,643		$	8.73		7.1
	Exercisable at end of the period	3,933,447		$	6.54		6.4
	Available for future grants at September 30, 2013	1,018,338
Summary of intrinsic values of options outstanding, vested and exercised	'
		2013
		Number of		Intrinsic
		Options		Value
	Outstanding	6,351,643		$	95,907,266
	Vested	3,933,447		$	68,020,878
	Exercised	847,134		$	12,276,044
Summary of status of restricted stock units issued pursuant to the plans	'
	Restricted Stock Units	Number of Shares		Weighted
				Average Fair
				Value
	Outstanding at beginning of the year	221,314		$	17.27
	Granted	627,534		$	14.85
	Vested	(84,100	)	$	17.14
	Forfeited	(1,050	)	$	15.08
	Outstanding at end of the period	763,698		$	15.3
Schedule of total compensation expense for stock-based compensation awards included in the accompanying condensed consolidated statements of operations	'
	In accordance with ASC 718, Share Based Payment (“ASC 718”), total compensation expense for stock-based compensation awards was $6.5 million and $9.8 million for the nine months ended September 30, 2012 and 2013, respectively, which is included on the accompanying condensed consolidated statements of operations as follows (in thousands):
		Three Months Ended						Nine Months Ended
		September 30,						September 30,
		2012			2013			2012		2013
	Cost of goods sold	$	362		$	529		$	947	$	1,609
	Sales and marketing expenses	586			978			1,455		2,747
	General and administrative expenses	1,643			1,551			3,727		4,664
	Research and development	164			244			410		753
	Total stock-based employee compensation	$	2,755		$	3,302		$	6,539	$	9,773
Schedule of stock-based employee compensation expense for equity awards granted	'
	Stock-based employee compensation expense for equity awards granted since January 1, 2006 will be recognized over the following periods as follows (in thousands):
	Years Ending December 31,
	2013	$	3,272
	2014	11,718
	2015	8,106
	2016	2,333
	2017	123
		$	25,552
Schedule of valuation assumptions used to determine value of options granted during the year using Black-Scholes valuation model	'
		2013
	Expected dividend yield	0%
	Risk-free interest rate	1.04% to 1.86%
	Expected term (in years)	5.7 - 6.1 years
	Expected volatility	56.34% - 56.84%

Fair_Value_Measurement_Tables

Fair Value Measurement (Tables)	9 Months Ended
	Sep. 30, 2013
Fair Value Measurement	'
Schedule of assets and liabilities measured at fair value on a recurring basis	'
		Fair Value Measurement at September 30, 2013
	(in thousands)	Total			Level 1		Level 2		Level 3
	Money market	$	18,336		$	18,336	$	—	$	—
	Contingent HCL-EMS acquisition consideration	891			—		—		891
	Contingent oneTEM acquisition consideration	198			––		––		198
		$	19,425		$	18,336	$	—	$	1,089
		Fair Value Measurement at December 31, 2012
	(in thousands)	Total			Level 1		Level 2		Level 3
	Money market	$	28,094		$	28,094	$	—	$	—
	Contingent HCL-EMS acquisition consideration	2,046			—		—		2,046
		$	30,140		$	28,094	$	—	$	2,046
Changes in the fair value of the Level 3 liability	'
		Contingent acquisition consideration
		Nine Months Ended September 30, 2013
	(in thousands)	HCL-EMS			oneTEM
	Balance, beginning of period	$	2,046		$	—
	Initial earn-out consideration	—			181
	Imputed Interest	12			17
	Cash payments	(1,000		)	––
	Second year earn-out adjustment	(167		)	—
	Balance, end of period	$	891		$	198

Supplemental_Cash_Flow_Informa1

Supplemental Cash Flow Information (Tables)	9 Months Ended
	Sep. 30, 2013
Supplemental Cash Flow Information	'
Schedule of information about other cash flow activities	'
		Nine months ended September 30,
	(in thousands)	2012		2013
	SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
	Cash paid for:
	Interest	$	94	$	65
	Income tax payments	$	284	$	345
	NON-CASH TRANSACTIONS:
	Deferred purchase price in connection with Anomalous acquisition	$	950	$	—
	Deferred purchase price in connection with ttMobiles acquisition	$	2,315	$	—
	Deferred purchase price in connection with Symphony acquisition	$	10,942	$	––
	Deferred purchase price in connection with oneTEM acquisition	$	—	$	616
	Issuance of common stock in payment of board of directors fees	$	20	$	—
	Cashless exercise of warrants	$	479	$	—

Organization_Description_of_Bu1

Organization, Description of Business (Details) (Common Stock, USD $)	1 Months Ended
In Millions, except Share data, unless otherwise specified	Aug. 31, 2011	Aug. 31, 2011	Apr. 30, 2012	Apr. 30, 2012
	Initial public offering	Initial public offering	April 2012 public offering	April 2012 public offering
		Underwriter option		Underwriter option
Public Offerings	'	'	'	'
Issuance of shares, net of issuance costs (in shares)	7,500,000	'	2,200,000	'
Price to the public (in dollars per share)	$10	'	$18.50	'
Proceeds from initial public offering, net of underwriting discounts and commissions and other offering costs	$66	'	$38.50	'
Offering costs	$3.80	'	$0.70	'
Stock sold by certain existing stockholders (in shares)	2,585,500	1,315,500	7,000,000	1,200,000

Business_Combinations_Details

Business Combinations (Details)

3 Months Ended

9 Months Ended

1 Months Ended

9 Months Ended

1 Months Ended

1 Months Ended

1 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

3 Months Ended

7 Months Ended

9 Months Ended

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

0 Months Ended

9 Months Ended

0 Months Ended

Sep. 30, 2013

Sep. 30, 2012

Sep. 30, 2013

Sep. 30, 2012

Sep. 30, 2013

Sep. 30, 2013

Sep. 30, 2013

Sep. 30, 2013

Mar. 31, 2013

Jan. 31, 2012

Sep. 30, 2013

Sep. 30, 2012

Jan. 10, 2012

Jan. 31, 2013

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Jan. 31, 2012

Jan. 10, 2012

Feb. 21, 2012

Feb. 21, 2012

Feb. 21, 2013

Feb. 28, 2013

Feb. 21, 2012

Feb. 21, 2012

Feb. 21, 2012

Feb. 21, 2012

Aug. 08, 2012

Sep. 30, 2012

Aug. 08, 2012

Sep. 30, 2012

Sep. 30, 2013

Sep. 30, 2013

Sep. 30, 2013

Feb. 28, 2013

Sep. 30, 2013

Aug. 08, 2013

Oct. 31, 2013

Aug. 08, 2012

Aug. 08, 2012

Aug. 08, 2012

Apr. 18, 2013

Apr. 18, 2013

Apr. 18, 2013

Apr. 18, 2013

Sep. 30, 2013

Apr. 18, 2013

Apr. 18, 2013

Apr. 18, 2013

USD ($)

USD ($)

USD ($)

USD ($)

Technology

Customer relationships

Non-compete covenants

Tradenames

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

Anomalous

ttMobiles

ttMobiles

ttMobiles

ttMobiles

ttMobiles

ttMobiles

ttMobiles

ttMobiles

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

oneTEM

oneTEM

oneTEM

oneTEM

oneTEM

oneTEM

oneTEM

oneTEM

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

Technology

Technology

Customer relationships

Customer relationships

Non-compete covenants

Non-compete covenants

Tradenames

Tradenames

USD ($)

GBP (£)

Installment payment due February 21, 2013

Installment payment due February 21, 2013

Technology

Customer relationships

Non-compete covenants

Tradenames

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

Minimum

Consideration payable on achievement of revenue targets

Cash payable on the six-month anniversary of the closing

Cash payable on the six-month anniversary of the closing

Installment payment due August 08, 2013

Installment payment due August 08, 2013

Technology

Customer relationships

Tradenames

USD ($)

EUR (€)

Installment payment due first anniversary of closing

Installment payment due first anniversary of closing

Installment payment due first anniversary of closing

Customer relationships

Non-compete covenants

Tradenames

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

GBP (£)

GBP (£)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

item

EUR (€)

Contingent consideration

Contingent consideration

USD ($)

USD ($)

USD ($)

EUR (€)

EUR (€)

item

item

Business combinations

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration

'

'

'

'

'

'

'

'

'

'

'

'

$979,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

$4,400,000

'

$4,400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Contingent consideration under Indian purchase agreement

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

2,500,000

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,500,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

400,000

'

400,000

'

'

'

Contingent consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4,000,000

40,200,000

'

4,400,000

6,400,000

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration paid

'

'

'

'

'

'

'

'

'

'

'

'

'

979,000

'

'

'

'

'

'

'

'

'

'

'

1,500,000

'

'

'

'

'

'

'

'

'

'

'

4,400,000

'

4,900,000

'

'

'

'

'

'

'

'

'

'

'

'

Unregistered shares of common stock issued as a consideration

'

'

'

'

'

'

'

'

'

165,775

'

165,775

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Unvested and unregistered shares of common stock with vesting based upon achievement of revenue targets

'

'

'

'

'

'

'

'

'

132,617

'

132,617

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Unvested and unregistered shares of common stock cancelled and retired

'

'

'

'

'

'

'

'

132,617

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Number of unregistered and unvested shares of the common stock valued by using closing price

'

'

'

'

'

'

'

'

'

'

165,775

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Marketability discount rate applied to the fair value of the unregistered and unvested shares (as a percent)

'

'

'

'

'

'

'

'

'

'

20.00%

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Net assets

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

5,400,000

'

5,400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Number of anniversaries for which additional consideration payable following the closing date

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4

'

'

4

'

'

'

'

Number of consecutive 12-month earn-out period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4

'

'

4

4

'

'

'

Earn-out period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'12 months

'12 months

'

'

'

Deferred cash consideration for four consecutive 12-month earn-out periods

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

200,000

200,000

'

'

'

Strategic consulting, software licenses and other revenue

4,997,000

4,000,000

14,831,000

11,573,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

300,000

'

'

'

'

'

'

'

Anniversary payment

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

6,400,000

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration paid related to indemnity matters

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration change in purchase price due to net asset adjustment

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

200,000

'

'

'

'

'

'

'

'

'

'

'

'

Amount paid for indemnity matters resolved which was previously deducted from deferred cash consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

'

'

'

'

'

'

'

'

Earn-out payable

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Breakdown of purchase price

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Cash

'

'

'

'

'

'

'

'

'

'

'

'

3,521,000

'

'

'

'

'

'

'

'

'

6,359,000

4,000,000

'

'

'

'

'

'

29,208,000

'

29,208,000

'

'

'

'

'

'

'

'

'

'

'

1,221,000

900,000

'

'

'

'

'

'

Common stock

'

'

'

'

'

'

'

'

'

'

'

'

1,984,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Fair value of deferred purchase price

'

'

'

'

'

'

'

'

'

'

'

'

1,495,000

'

'

'

'

'

'

'

'

'

2,315,000

'

'

'

'

'

'

'

10,793,000

'

10,793,000

'

'

'

'

'

'

'

'

'

'

'

433,000

'

'

'

'

'

'

'

Fair value of contingent consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

183,000

'

'

'

'

'

'

'

Total

'

'

'

'

'

'

'

'

'

'

'

'

7,000,000

'

'

'

'

'

'

'

'

'

8,674,000

'

'

'

'

'

'

'

40,001,000

'

40,001,000

'

'

'

'

'

'

'

'

'

'

'

1,837,000

'

'

'

'

'

'

'

Allocation of Purchase Consideration:

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Current assets

'

'

'

'

'

'

'

'

'

'

'

'

1,140,000

'

'

'

'

'

'

'

'

'

2,469,000

'

'

'

'

'

'

'

5,628,000

'

5,628,000

'

'

'

'

'

'

'

'

'

'

'

565,000

'

'

'

'

'

'

'

Property and equipment

'

'

'

'

'

'

'

'

'

'

'

'

47,000

'

'

'

'

'

'

'

'

'

188,000

'

'

'

'

'

'

'

602,000

'

602,000

'

'

'

'

'

'

'

'

'

'

'

10,000

'

'

'

'

'

'

'

Other assets

'

'

'

'

'

'

'

'

'

'

'

'

10,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Identifiable intangible assets

'

'

'

'

'

'

'

'

'

'

'

'

2,857,000

'

'

2,017,000

'

236,000

'

553,000

'

51,000

4,288,000

'

'

'

1,178,000

2,606,000

116,000

388,000

13,790,000

'

13,790,000

'

'

'

'

'

'

'

'

4,050,000

9,680,000

60,000

870,000

'

'

'

'

535,000

298,000

37,000

Goodwill

'

'

'

'

'

'

'

'

'

'

'

'

4,477,000

'

'

'

'

'

'

'

'

'

3,557,000

'

'

'

'

'

'

'

20,936,000

'

20,936,000

'

'

'

'

'

'

'

'

'

'

'

655,000

'

'

'

'

'

'

'

Total assets acquired

'

'

'

'

'

'

'

'

'

'

'

'

8,531,000

'

'

'

'

'

'

'

'

'

10,502,000

'

'

'

'

'

'

'

40,956,000

'

40,956,000

'

'

'

'

'

'

'

'

'

'

'

2,100,000

'

'

'

'

'

'

'

Accounts payable and accrued expenses

'

'

'

'

'

'

'

'

'

'

'

'

-394,000

'

'

'

'

'

'

'

'

'

-848,000

'

'

'

'

'

'

'

-335,000

'

-335,000

'

'

'

'

'

'

'

'

'

'

'

-152,000

'

'

'

'

'

'

'

Taxes payable

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

-111,000

'

'

'

'

'

'

'

Deferred taxes

'

'

'

'

'

'

'

'

'

'

'

'

-767,000

'

'

'

'

'

'

'

'

'

-954,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred revenue

'

'

'

'

'

'

'

'

'

'

'

'

-370,000

'

'

'

'

'

'

'

'

'

-26,000

'

'

'

'

'

'

'

-620,000

'

-620,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Total

'

'

'

'

'

'

'

'

'

'

'

'

7,000,000

'

'

'

'

'

'

'

'

'

8,674,000

'

'

'

'

'

'

'

40,001,000

'

40,001,000

'

'

'

'

'

'

'

'

'

'

'

1,837,000

'

'

'

'

'

'

'

Weighted Average Useful Life

'

'

'

'

'6 years 1 month 6 days

'8 years 8 months 12 days

'2 years

'3 years 9 months 18 days

'

'

'

'

'

'

'5 years

'

'4 years

'

'2 years

'

'3 years

'

'

'

'

'

'5 years

'9 years

'2 years

'4 years

'

'

'

'

'

'

'

'

'

'

'

'5 years

'9 years

'3 years

'

'

'

'

'

'8 years

'2 years

'2 years 8 months 12 days

Unaudited pro forma results

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Revenue

47,620,000

40,458,000

139,138,000

133,337,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

2,400,000

5,500,000

13,000,000

10,600,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Operating income

1,324,000

967,000

3,004,000

2,128,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Net income

$1,555,000

$584,000

$3,127,000

$1,094,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Basic income per common share (in dollars per share)

$0.04

$0.02

$0.08

$0.03

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Diluted income per common share (in dollars per share)

$0.04

$0.01

$0.08

$0.03

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Lock-up period of unregistered shares

'

'

'

'

'

'

'

'

'

'1 year

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Income_per_Share_Applicable_to2

Income per Share Applicable to Common Stockholders (Details) (USD $)	3 Months Ended		9 Months Ended
In Thousands, except Per Share data, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Basic net income per common share	'	'	'	'
Net income	$1,555	$581	$3,229	$1,111
Basic income per common share (in dollars per share)	$0.04	$0.02	$0.09	$0.03
Weighted-average common shares outstanding	37,698	37,410	37,546	36,079
Diluted net income per common share	'	'	'	'
Net income	$1,555	$581	$3,229	$1,111
Diluted income per common share (in dollars per share)	$0.04	$0.01	$0.08	$0.03
Weighted-average common shares used to compute diluted net income per share	40,872	40,963	40,240	39,616

Income_per_Share_Applicable_to3

Income per Share Applicable to Common Stockholders (Details 2)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Outstanding stock options	'	'	'	'
Potentially dilutive securities	'	'	'	'
Potential dilutive securities considered as anti-dilutive	2,315	2,169	2,565	2,169
Outstanding restricted stock units	'	'	'	'
Potentially dilutive securities	'	'	'	'
Potential dilutive securities considered as anti-dilutive	476	176	587	173
Common stock warrants	'	'	'	'
Potentially dilutive securities	'	'	'	'
Potential dilutive securities considered as anti-dilutive	7	10	9	10

Computers_Furniture_and_Equipm2

Computers, Furniture and Equipment-Net (Details) (USD $)	9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Dec. 31, 2012
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	$14,033,000	'	$12,216,000
Less accumulated depreciation	-9,785,000	'	-8,217,000
Computers, furniture and equipment-net	4,248,000	'	3,999,000
Depreciation and amortization expense	1,600,000	1,500,000	'
Computers and software	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	11,499,000	'	10,018,000
Equipment under capital leases	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	2,500,000	'	2,500,000
Less accumulated depreciation	2,300,000	'	2,000,000
Furniture and fixtures	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	1,174,000	'	1,032,000
Leasehold improvements	'	'	'
Computers, furniture and equipment-net	'	'	'
Computers, furniture and equipment-gross	$1,360,000	'	$1,166,000

Intangible_Assets_and_Goodwill2

Intangible Assets and Goodwill (Details) (USD $)	9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Dec. 31, 2012
Intangible assets	'	'	'
Net	$38,519,000	'	'
Trademarks	247,000	'	247,000
Intangible assets, net	38,766,000	'	44,249,000
Amortization expense of intangible assets	6,100,000	4,700,000	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
October 1, 2013 to December 31, 2013	2,118,000	'	'
2014	7,563,000	'	'
2015	6,100,000	'	'
2016	5,782,000	'	'
2017	6,026,000	'	'
Thereafter	10,930,000	'	'
Net	38,519,000	'	'
Patents	'	'	'
Intangible assets	'	'	'
Gross	1,054,000	'	1,054,000
Less: accumulated amortization	-864,000	'	-766,000
Net	190,000	'	288,000
Weighted Average Useful Life	'8 years	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	190,000	'	288,000
Technological know-how	'	'	'
Intangible assets	'	'	'
Gross	15,070,000	'	15,141,000
Less: accumulated amortization	-7,126,000	'	-4,913,000
Net	7,944,000	'	10,228,000
Weighted Average Useful Life	'6 years 1 month 6 days	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	7,944,000	'	10,228,000
Customer relationships	'	'	'
Intangible assets	'	'	'
Gross	37,879,000	'	37,358,000
Less: accumulated amortization	-14,052,000	'	-10,793,000
Net	23,827,000	'	26,565,000
Weighted Average Useful Life	'8 years 8 months 12 days	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	23,827,000	'	26,565,000
Covenants not to compete	'	'	'
Intangible assets	'	'	'
Gross	1,159,000	'	881,000
Less: accumulated amortization	-830,000	'	-517,000
Net	329,000	'	364,000
Weighted Average Useful Life	'2 years	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	329,000	'	364,000
Strategic marketing agreement	'	'	'
Intangible assets	'	'	'
Gross	6,203,000	'	6,203,000
Less: accumulated amortization	-486,000	'	-293,000
Net	5,717,000	'	5,910,000
Weighted Average Useful Life	'10 years	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	5,717,000	'	5,910,000
Tradenames	'	'	'
Intangible assets	'	'	'
Gross	877,000	'	843,000
Less: accumulated amortization	-365,000	'	-196,000
Net	512,000	'	647,000
Weighted Average Useful Life	'3 years 9 months 18 days	'	'
Estimate of future amortization expense for acquired intangible assets	'	'	'
Net	$512,000	'	$647,000

Intangible_Assets_and_Goodwill3

Intangible Assets and Goodwill (Details 2) (USD $)	9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013
Changes in carrying amounts of goodwill	'
Balance at the beginning of the period	$65,825
Foreign exchange translation effect	-487
Balance at the end of the period	65,993
oneTEM	'
Changes in carrying amounts of goodwill	'
Goodwill	$655

Restructuring_Charge_Details

Restructuring Charge (Details) (USD $)	3 Months Ended	6 Months Ended	9 Months Ended
	Mar. 31, 2013	Jun. 30, 2013	Sep. 30, 2013
Restructuring Charge	'	'	'
Adjustment to restructuring charges for inability to sublease the office space	$100,000	'	'
Settlement fees for lease termination	'	900,000	'
Adjustment to restructuring charges for lease termination	'	500,000	'
Activity in the liabilities related to the restructuring charge	'	'	'
Remaining liability at the beginning of the period	605,000	605,000	605,000
Cash payments	'	'	-736,000
Non-cash charges and other	'	'	10,000
Restructuring charge	'	'	654,000
Remaining liability at the end of the period	'	'	533,000
less: current portion	'	'	-533,000
Long-term portion	'	'	0
Lease costs, net of estimated sublease income	'	'	'
Activity in the liabilities related to the restructuring charge	'	'	'
Remaining liability at the beginning of the period	613,000	613,000	613,000
Cash payments	'	'	-736,000
Non-cash charges and other	'	'	2,000
Restructuring charge	'	'	654,000
Remaining liability at the end of the period	'	'	533,000
Other Costs	'	'	'
Activity in the liabilities related to the restructuring charge	'	'	'
Remaining liability at the beginning of the period	-8,000	-8,000	-8,000
Non-cash charges and other	'	'	8,000
Remaining liability at the end of the period	'	'	$0

Debt_Details

Debt (Details)

Sep. 30, 2013

Dec. 31, 2012

Mar. 16, 2013

Mar. 16, 2012

Sep. 30, 2013

Sep. 30, 2013

Mar. 16, 2013

Dec. 19, 2011

Dec. 19, 2012

Jun. 19, 2013

Jan. 10, 2012

Jan. 31, 2013

Feb. 21, 2013

Feb. 28, 2013

Sep. 30, 2013

Aug. 08, 2012

Sep. 30, 2013

Aug. 08, 2013

Oct. 31, 2013

Feb. 28, 2013

Sep. 30, 2013

Sep. 30, 2013

Apr. 18, 2013

Apr. 18, 2013

Sep. 30, 2013

Dec. 31, 2012

Jan. 25, 2011

Dec. 31, 2012

Aug. 31, 2013

Apr. 30, 2013

Apr. 18, 2013

Sep. 30, 2013

Sep. 30, 2013

Dec. 31, 2012

Mar. 16, 2011

Sep. 30, 2013

Sep. 30, 2013

Dec. 31, 2012

Dec. 19, 2011

Dec. 31, 2012

Jul. 31, 2013

Oct. 31, 2013

Sep. 30, 2013

Dec. 31, 2012

Jan. 10, 2012

Jan. 31, 2013

Sep. 30, 2013

Dec. 31, 2012

Feb. 21, 2012

Sep. 30, 2013

Dec. 31, 2012

Aug. 08, 2012

Sep. 30, 2013

Aug. 08, 2013

Oct. 31, 2013

Sep. 30, 2013

Sep. 30, 2013

Dec. 31, 2012

USD ($)

USD ($)

Telwares

Telwares

Telwares

Telwares

Telwares

ProfitLine

ProfitLine

ProfitLine

Anomalous

Anomalous

ttMobiles

ttMobiles

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

oneTEM

oneTEM

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price

Deferred purchase price and contingent consideration

Capital lease and other obligations

Capital lease and other obligations

Installment payment due March 16, 2012

Installment payment due March 16, 2012

Installment payment due March 16, 2012

Installment payment due March 16, 2013

Consideration payable on achievement of revenue targets

USD ($)

Installment payment due December 19, 2012

Installment payment due June 19, 2013

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

Installment payment due February 21, 2013

Installment payment due February 21, 2013

USD ($)

USD ($)

Minimum

Cash payable on twelve month anniversary of the closing

Cash payable on twelve month anniversary of the closing

Cash payable on the six-month anniversary of the closing

Cash payable on the six-month anniversary of the closing

Consideration payable on achievement of revenue targets

item

Cash payable on first year anniversary of the closing

HCL-EMS

HCL-EMS

HCL-EMS

HCL-EMS

HCL-EMS

HCL-EMS

oneTEM

oneTEM

Telwares

Telwares

Telwares

Telwares

ProfitLine

ProfitLine

ProfitLine

ProfitLine

ProfitLine

ProfitLine

Anomalous

Anomalous

Anomalous

Anomalous

ttMobiles

ttMobiles

ttMobiles

Symphony

Symphony

Symphony

Symphony

Symphony

Symphony

oneTEM

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

Maximum

USD ($)

After payment of first installment and before payment of second installment

USD ($)

GBP (£)

GBP (£)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

EUR (€)

USD ($)

USD ($)

USD ($)

Installment payment due March 16, 2012

Installment payment due March 16, 2013

Installment payment due March 16, 2013

Cash payable on first year anniversary of the closing

Cash payable on first year anniversary of the closing

USD ($)

USD ($)

USD ($)

Consideration payable on achievement of revenue targets

USD ($)

USD ($)

USD ($)

Installment payment due December 19, 2012

Installment payment due June 19, 2013

Installment payment due June 19, 2013

USD ($)

USD ($)

USD ($)

Installment payment due first anniversary after closing (January 10, 2013)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

Maximum

Cash payable on twelve month anniversary of the closing

Cash payable on twelve month anniversary of the closing

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

EUR (€)

EUR (€)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

USD ($)

item

item

item

Debt

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Total notes payable

$3,573,000

$22,574,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

$891,000

$2,046,000

'

'

'

'

'

'

'

$1,226,000

'

'

$23,000

$4,438,000

'

'

'

'

'

$978,000

'

'

'

$2,420,000

'

$1,279,000

$10,662,000

'

'

'

'

$660,000

$720,000

$804,000

Less current portion

-3,372,000

-22,443,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Notes payable, less current portion

201,000

131,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Gross amount of earn-out

'

'

'

'

'

'

500,000

'

'

'

'

'

'

'

'

'

4,000,000

6,400,000

'

'

4,400,000

40,200,000

'

'

'

'

'

1,900,000

900,000

1,900,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Unamortized discount

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

12,000

'

'

'

'

'

'

0

24,000

'

'

0

62,000

'

'

'

'

0

1,000

'

'

0

10,000

'

0

128,000

'

'

'

'

111,000

'

'

Deferred cash consideration

'

'

'

'

'

'

'

9,000,000

'

'

979,000

'

'

'

'

4,400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration

'

'

'

'

1,250,000

1,250,000

'

'

4,500,000

'

'

'

1,500,000

'

'

'

'

'

'

'

'

'

'

400,000

'

'

'

'

'

'

'

400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration paid

'

'

'

'

'

'

'

'

'

'

'

979,000

'

1,500,000

'

'

'

4,900,000

'

4,400,000

'

'

'

'

'

'

'

'

1,000,000

'

'

'

'

'

'

'

'

'

'

4,100,000

4,100,000

'

'

'

'

979,000

'

'

'

'

'

'

'

4,900,000

'

'

'

'

Payment

'

'

1,250,000

1,250,000

'

'

'

'

'

'

'

'

'

'

'

'

'

6,400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4,500,000

4,500,000

'

'

'

'

'

'

'

'

'

'

'

'

6,400,000

'

'

'

'

Agreed reduction in gross amount of the year first earn-out

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

400,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration paid related to indemnity matters

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

400,000

400,000

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

'

Number of payees entitled to receive deferred cash consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration due to one of the stockholders whom the entity was unable to locate

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

23,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Amount of deferred cash consideration due to payee and withheld by the Company for not responding to the Company's communications

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

23,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Imputed interest recorded based on weighted average cost of debt

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

600,000

'

'

'

'

100,000

'

'

300,000

'

'

'

300,000

'

'

'

'

'

29,000

'

'

'

100,000

'

'

200,000

'

'

'

'

'

'

Deferred cash consideration change in purchase price due to net asset adjustment

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

200,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

200,000

'

'

'

'

Amount paid for indemnity matters resolved which was previously deducted from deferred cash consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,300,000

'

'

'

Contingent consideration under Indian purchase agreement

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

2,500,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Contingent advance escrow deposit

'

'

'

'

'

'

'

'

'

4,500,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Earn-out payable, maximum amount

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4,000,000

'

'

'

'

'

Earn-out payable

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

'

'

'

'

'

'

'

'

Deferred cash consideration paid related to installment resulting from reduction in potential cash payment

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

900,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Number of consecutive 12-month earn-out period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

4

'

'

'

'

'

'

'

4

4

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Earn-out period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'12 months

'12 months

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Deferred cash consideration for four consecutive 12-month earn-out periods

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

€ 200,000

€ 200,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Stockholders_Equity_Details

Stockholders' Equity (Details) (USD $)	1 Months Ended	9 Months Ended		0 Months Ended	9 Months Ended	1 Months Ended		9 Months Ended
In Millions, except Share data, unless otherwise specified	Nov. 30, 2012	Sep. 30, 2013	Dec. 31, 2012	Jun. 05, 2013	Sep. 30, 2013	Mar. 31, 2013	Jan. 31, 2012	Sep. 30, 2012
				2011 Plan	2011 Plan	Anomalous	Anomalous	Anomalous
Common Stock	'	'	'	'	'	'	'	'
Common stock, par value (in dollars per share)	'	$0.00	$0.00	'	'	'	'	'
Common stock, shares authorized	'	150,000,000	150,000,000	'	'	'	'	'
Common stock, shares issued	'	38,125,858	37,613,327	'	'	'	'	'
Common stock, shares outstanding	'	38,125,858	37,613,327	'	'	'	'	'
Unregistered shares of common stock issued as a consideration	'	'	'	'	'	'	165,775	165,775
Unvested and unregistered shares of common stock with vesting based upon achievement of revenue targets	'	'	'	'	'	'	132,617	132,617
Unvested and unregistered shares of common stock cancelled and retired	'	'	'	'	'	132,617	'	'
Shares issued	'	'	'	'	5,991	'	'	'
Issuance of shares to employees and board of directors (in shares)	'	'	'	'	58,975	'	'	'
Additional number of common shares reserved for future issuance	'	'	'	1,000,000	'	'	'	'
Authorized amount of shares repurchased	$20	'	'	'	'	'	'	'
Shares repurchased	'	365,959	'	'	'	'	'	'
Average price of shares repurchased and retired (in dollars per share)	'	$12.40	'	'	'	'	'	'
Amount of shares repurchased and retired	'	$4.50	'	'	'	'	'	'
Preferred Stock	'	'	'	'	'	'	'	'
Preferred stock, par value (in dollars per share)	'	$0.00	$0.00	'	'	'	'	'
Preferred stock, shares authorized	'	5,000,000	5,000,000	'	'	'	'	'
Preferred stock, shares issued	'	0	0	'	'	'	'	'
Preferred stock, shares outstanding	'	0	0	'	'	'	'	'

Stockholders_Equity_Details_2

Stockholders' Equity (Details 2) (USD $)

9 Months Ended

1 Months Ended

9 Months Ended

1 Months Ended

1 Months Ended

9 Months Ended

12 Months Ended

1 Months Ended

1 Months Ended

3 Months Ended

1 Months Ended

0 Months Ended

Sep. 30, 2013

Sep. 30, 2012

Dec. 31, 2012

Mar. 31, 2011

Oct. 31, 2009

Oct. 09, 2009

Sep. 30, 2013

Mar. 22, 2011

Mar. 31, 2011

Mar. 22, 2011

Mar. 22, 2011

Aug. 31, 2011

Sep. 30, 2013

Sep. 30, 2012

Dec. 31, 2012

Oct. 09, 2009

Oct. 09, 2009

Oct. 31, 2009

Oct. 09, 2009

Oct. 31, 2009

Dec. 31, 2009

Dec. 31, 2010

Jun. 30, 2012

Jun. 08, 2011

Jun. 08, 2011

Jun. 08, 2011

Dell strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Common Stock Warrants

Achievement of certain thresholds

Dell strategic relationship agreement

Dell strategic relationship agreement

Dell strategic relationship agreement

Dell strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

IBM strategic relationship agreement

Amended IBM strategic relationship agreement

Amended IBM strategic relationship agreement

Amended IBM strategic relationship agreement

Amended IBM strategic relationship agreement

Maximum

Achievement of certain thresholds

Achievement of certain thresholds

Achievement of certain thresholds

Maximum

Vested and exercisable immediately upon execution of agreement

Vested and exercisable immediately upon execution of agreement

Achievement of certain thresholds

Achievement of certain billing thresholds probable, initial assumption

Achievement of certain billing thresholds probable, actual billings to date

Maximum

Vested and exercisable immediately upon execution of agreement

Achievement of certain thresholds

Maximum

Maximum

Warrants

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Shares issued in cash exercise

'

'

'

'

'

'

14,907

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Proceeds related to warrant exercise

'

'

'

'

'

'

$34,700

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Shares issued in cashless exercise

'

'

'

'

'

'

'

'

'

'

'

930,511

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Number of shares which can be purchased from issuance of warrant

'

'

'

'

'

2,308,125

0

'

'

1,282,789

1,282,789

'

'

'

'

'

3,198,402

'

890,277

'

947,103

624,755

'

2,166,658

624,755

651,626

Term of strategic relationship agreement

'

'

'

'49 months

'5 years

'

'

'

'49 months

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Exercise price of warrant (in dollars per share)

'

'

'

'

'

'

$13.26

$5.99

'

'

'

'

'

'

'

$4.15

'

'

'

'

'

'

'

'

'

'

Period of achievement of certain billing thresholds required for exercise of warrants

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'3 years

'

'

'

'

'

'

Value of shares exercisable under the warrant

10,610,000

'

10,610,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

1,700,000

'

1,400,000

'

'

'

4,500,000

'

Expected term

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'7 years

'

'

'5 years 9 months 18 days

'

'

'

'5 years 3 months 18 days

'

Expected volatility (as a percent)

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

67.77%

'

'

61.15%

'

'

'

59.58%

'

Risk-free interest rate (as a percent)

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

2.93%

'

'

2.28%

'

'

'

1.64%

'

Market value reversed for shares of common stock no longer deemed probable of being earned

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

920,000

'

'

'

'

Number of shares no longer deemed probable of being earned

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

322,348

'

'

'

'

Number of additional warrant shares earned

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

'

'

'

Number of warrant shares issuable

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

0

'

'

'

Intangible asset amortization period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'10 years

'

'

'

'

'

'

'

'

'

'

'

Amortization recorded as a contra-revenue charge related to common stock warrant

$194,000

$119,000

'

'

'

'

'

'

'

'

'

'

$194,189

$119,259

'

'

'

'

'

'

'

'

'

'

'

'

Warrants exercised to purchase common stock

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Outstanding at beginning of the year (in shares)

'

'

'

'

'

'

25,617

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Exercised (in shares)

'

'

'

'

'

'

-14,907

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Cancelled (in shares)

'

'

'

'

'

'

0

'

'

'

'

-584,521

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Outstanding at end of the period (in shares)

'

'

'

'

'

'

10,710

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Weighted average exercise price (in dollars per share)

'

'

'

'

'

'

$13.26

$5.99

'

'

'

'

'

'

'

$4.15

'

'

'

'

'

'

'

'

'

'

Stockholders_Equity_Details_3

Stockholders' Equity (Details 3) (USD $)	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
			item
Stock option	'	'	'	'
Number of stock-based compensation plans	'	'	5	'
Proceeds from stock option exercises	'	'	'	'
Stock-based compensation expenses	$3,302,000	$2,755,000	$9,773,000	$6,539,000
Stock Options	'	'	'	'
Stock option	'	'	'	'
Vesting period	'	'	'4 years	'
Award expiration from grant date	'	'	'10 years	'
Number of Shares	'	'	'	'
Outstanding at beginning of the year (in shares)	'	'	6,854,369	'
Granted (in shares)	'	'	463,475	'
Forfeited (in shares)	'	'	-119,067	'
Exercised (in shares)	'	'	-847,134	'
Outstanding at end of the period (in shares)	6,351,643	'	6,351,643	'
Exercisable at end of the period (in shares)	3,933,447	'	3,933,447	'
Available for future grants at the end of the period (in shares)	1,018,338	'	1,018,338	'
Weighted Average Exercise Price	'	'	'	'
Outstanding at beginning of the year (in dollars per share)	'	'	$7.92	'
Granted (in dollars per share)	'	'	$14.25	'
Forfeited (in dollars per share)	'	'	$13.01	'
Exercised (in dollars per share)	'	'	$4.62	'
Outstanding at end of the period (in dollars per share)	$8.73	'	$8.73	'
Exercisable at end of the period (in dollars per share)	$6.54	'	$6.54	'
Weighted Average Contractual Life (years)	'	'	'	'
Outstanding at end of the period	'	'	'7 years 1 month 6 days	'
Exercisable at end of the period	'	'	'6 years 4 months 24 days	'
Intrinsic Value	'	'	'	'
Outstanding	95,907,266	'	95,907,266	'
Vested	'	'	68,020,878	'
Exercised	'	'	12,276,044	'
Proceeds from stock option exercises	'	'	'	'
Proceeds from stock option exercises	'	'	3,900,000	'
Stock Options | Minimum	'	'	'	'
Weighted Average Exercise Price	'	'	'	'
Exercised (in dollars per share)	'	'	$0.25	'
Stock Options | Maximum	'	'	'	'
Weighted Average Exercise Price	'	'	'	'
Exercised (in dollars per share)	'	'	$20.39	'
Restricted Stock Units	'	'	'	'
Proceeds from stock option exercises	'	'	'	'
Aggregate fair value of grant	'	'	9,300,000	'
Stock-based compensation expenses	'	'	3,000,000	'
Total unrecognized compensation cost, net of estimated forfeitures, related to unvested units	$9,300,000	'	$9,300,000	'
Number of Shares	'	'	'	'
Outstanding at beginning of the year (in shares)	'	'	221,314	'
Granted (in shares)	'	'	627,534	'
Vested (in shares)	'	'	-84,100	'
Forfeited (in shares)	'	'	-1,050	'
Outstanding at end of the period (in shares)	763,698	'	763,698	'
Weighted Average Fair Value	'	'	'	'
Outstanding at beginning of the year (in dollars per share)	'	'	$17.27	'
Granted (in dollars per share)	'	'	$14.85	'
Vested (in dollars per share)	'	'	$17.14	'
Forfeited (in dollars per share)	'	'	$15.08	'
Outstanding at end of the period (in dollars per share)	$15.30	'	$15.30	'
Restricted Stock Units | Minimum	'	'	'	'
Stock option	'	'	'	'
Vesting period	'	'	'2 years	'
Restricted Stock Units | Maximum	'	'	'	'
Stock option	'	'	'	'
Vesting period	'	'	'4 years	'

Stockholders_Equity_Details_4

Stockholders' Equity (Details 4) (USD $)	3 Months Ended		9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Total compensation expense for stock-based employee compensation awards	'	'	'	'
Total stock-based employee compensation	$3,302	$2,755	$9,773	$6,539
Stock-based employee compensation expense to be recognized for equity awards granted since January 1, 2006	'	'	'	'
2013	3,272	'	3,272	'
2014	11,718	'	11,718	'
2015	8,106	'	8,106	'
2016	2,333	'	2,333	'
2017	123	'	123	'
Total stock-based employee compensation yet to be recognized	25,552	'	25,552	'
Cost of goods sold	'	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'	'
Total stock-based employee compensation	529	362	1,609	947
Sales and marketing expenses	'	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'	'
Total stock-based employee compensation	978	586	2,747	1,455
General and administrative expenses	'	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'	'
Total stock-based employee compensation	1,551	1,643	4,664	3,727
Research and development	'	'	'	'
Total compensation expense for stock-based employee compensation awards	'	'	'	'
Total stock-based employee compensation	$244	$164	$753	$410

Stockholders_Equity_Details_5

Stockholders' Equity (Details 5) (USD $)	9 Months Ended
	Sep. 30, 2013
Assumption for fair value of the option granted	'
Weighted average fair value per share of stock options granted	$7.55
Stock options and restricted stock units	'
Assumption for fair value of the option granted	'
Expected dividend yield (as a percent)	0.00%
Risk-free interest rate, minimum (as a percent)	1.04%
Risk-free interest rate, maximum (as a percent)	1.86%
Expected volatility, minimum (as a percent)	56.34%
Expected volatility, maximum (as a percent)	56.84%
Stock options and restricted stock units | Minimum	'
Assumption for fair value of the option granted	'
Expected term	'5 years 8 months 12 days
Stock options and restricted stock units | Maximum	'
Assumption for fair value of the option granted	'
Expected term	'6 years 1 month 6 days
Stock Options | Minimum	'
Assumption for fair value of the option granted	'
Term of U.S. Treasury yield used in determining risk-free rate	'5 years
Stock Options | Maximum	'
Assumption for fair value of the option granted	'
Term of U.S. Treasury yield used in determining risk-free rate	'7 years

Fair_Value_Measurement_Details

Fair Value Measurement (Details) (USD $)

1 Months Ended

0 Months Ended

1 Months Ended

0 Months Ended

9 Months Ended

9 Months Ended

Jan. 31, 2011

Jan. 31, 2011

Apr. 18, 2013

Jan. 25, 2011

Apr. 18, 2013

Jan. 31, 2011

Jan. 31, 2011

Jan. 31, 2011

Apr. 18, 2013

Apr. 18, 2013

Apr. 18, 2013

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

Dec. 31, 2012

Sep. 30, 2013

HCL-EMS

HCL-EMS

oneTEM

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Level 3

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Recurring basis

Minimum

Maximum

item

HCL-EMS

oneTEM

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Contingent consideration

Total

Total

Total

Total

Total

Total

Total

Level 1

Level 1

Level 1

Level 1

Level 3

Level 3

Level 3

Level 3

Level 3

Income approach

Income approach

HCL-EMS

HCL-EMS

HCL-EMS

oneTEM

oneTEM

oneTEM

Contingent consideration

Contingent consideration

Contingent consideration

Money market institutional funds

Money market institutional funds

Money market institutional funds

Money market institutional funds

Contingent consideration

Contingent consideration

Contingent consideration

Income approach

Income approach

Income approach

Income approach

Income approach

Income approach

HCL-EMS

HCL-EMS

oneTEM

HCL-EMS

HCL-EMS

oneTEM

Minimum

Maximum

Minimum

Maximum

Fair value measurement

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Cash and cash equivalents

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

$18,336,000

$28,094,000

'

'

$18,336,000

$28,094,000

'

'

'

'

'

Recognized amount

'

'

'

'

'

'

'

'

'

'

'

'

'

891,000

2,046,000

-198,000

'

'

'

'

'

'

'

'

891,000

2,046,000

-198,000

Total

'

'

'

'

'

'

'

'

'

'

'

19,425,000

30,140,000

'

'

'

'

'

18,336,000

28,094,000

'

'

1,089,000

2,046,000

'

'

'

Percentage of specified revenues from specified customers acquired, used in determining contingent consideration

7.50%

15.00%

9.00%

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Contingent consideration recognized

'

'

-183,000

3,400,000

200,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Discount rate assumption, used in determining contingent consideration (as a percent)

'

'

'

'

'

10.50%

'

'

15.00%

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Probability adjusted levels of revenue assumption, used in determining contingent consideration

'

'

'

'

'

'

12,600,000

13,900,000

'

200,000

300,000

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Changes in the fair value of the Level 3 liability

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Balance, Beginning of Period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

2,046,000

'

'

Initial earn-out consideration

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

181,000

Imputed interest

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

12,000

'

17,000

Cash payments

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

-1,000,000

'

'

Second year earn-out adjustment

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

-167,000

'

'

Balance, End of Period

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

$891,000

'

$198,000

Number of anniversaries for which additional consideration payable following the closing date

'

'

4

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Number of consecutive 12-month earn-out period

'

'

4

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

'

Supplemental_Cash_Flow_Informa2

Supplemental Cash Flow Information (Details) (USD $)	9 Months Ended
In Thousands, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:	'	'
Cash paid for interest	$65	$94
Cash paid for income tax payments	345	284
NON-CASH TRANSACTIONS:	'	'
Issuance of common stock in payment of board of director fees	'	20
Cashless exercise of warrants	'	479
Anomalous	'	'
NON-CASH TRANSACTIONS:	'	'
Deferred purchase price	'	950
ttMobiles	'	'
NON-CASH TRANSACTIONS:	'	'
Deferred purchase price	'	2,315
oneTEM	'	'
NON-CASH TRANSACTIONS:	'	'
Deferred purchase price	616	'
Symphony	'	'
NON-CASH TRANSACTIONS:	'	'
Deferred purchase price	'	$10,942

Commitments_and_Contingencies_

Commitments and Contingencies (Details) (USD $)	9 Months Ended
In Millions, unless otherwise specified	Sep. 30, 2013	Sep. 30, 2012
Rent expense, included in general and administrative expense	'	'
Rent expense	$4.20	$3.60