Conns (CONNQ) 10-Q 3 Sep 19 2020 Q2 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	6 Months Ended
	Jul. 31, 2019	Aug. 29, 2019
Document and Entity Information [Abstract]
Entity Registrant Name	CONNS INC
Entity Central Index Key	0001223389
Current Fiscal Year End Date	--01-31
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Document Type	10-Q
Document Period End Date	Jul. 31, 2019
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q2
Amendment Flag	false
Entity Common Stock, Shares Outstanding		28,903,361

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jul. 31, 2019	Jan. 31, 2019
Current assets:
Cash and cash equivalents	$ 7,563	$ 5,912
Restricted cash (includes VIE balances of $66,444 and $57,475, respectively)	68,219	59,025
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	664,980	652,769
Other accounts receivable	67,056	67,078
Inventories	213,513	220,034
Income taxes receivable	763	407
Prepaid expenses and other current assets	9,948	9,169
Total current assets	1,032,042	1,014,394
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	653,831	686,344
Property and equipment, net	174,225	148,983
Operating lease assets	248,707	0
Deferred income taxes	25,612	27,535
Other assets	11,808	7,651
Total assets	2,146,225	1,884,907
Current liabilities:
Current maturities of debt and finance lease obligations (includes VIE balances of $1,945 and $53,635, respectively)	2,558	54,109
Accounts payable	73,205	71,118
Accrued compensation and related expenses	21,737	27,052
Accrued expenses	59,664	54,381
Operating lease liability - current	33,398	0
Income taxes payable	4,308	8,902
Deferred revenues and other credits	11,229	22,006
Total current liabilities	206,099	237,568
Deferred rent	0	93,127
Operating lease liability - non current	331,010	0
Long-term debt and finance lease obligations (includes VIE balances of $554,636 and $407,993, respectively)	945,981	901,222
Other long-term liabilities	26,400	33,015
Total liabilities	1,509,490	1,264,932
Commitments and contingencies
Stockholders’ equity:
Preferred stock ($0.01 par value, 1,000,000 shares authorized; none issued or outstanding)	0	0
Common stock ($0.01 par value, 100,000,000 shares authorized; 32,000,548 and 31,788,162 shares issued, respectively)	320	318
Treasury Stock, Value	(34,344)	0
Additional paid-in capital	116,645	111,185
Retained earnings	554,114	508,472
Total stockholders’ equity	636,735	619,975
Total liabilities and stockholders’ equity	$ 2,146,225	$ 1,884,907

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jul. 31, 2019	Jan. 31, 2019
Restricted cash, VIE balance	$ 68,219	$ 59,025
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	664,980	652,769
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	653,831	$ 686,344
Long-term debt	$ 560,425
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	32,000,548	31,788,162
Treasury Stock, Shares	1,874,846	0
Variable Interest Entity [Member]
Restricted cash, VIE balance	$ 66,444	$ 57,475
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	273,685	324,064
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	365,180	230,901
Long-term debt	554,636	407,993
Non-Guarantor Subsidiaries
Restricted cash, VIE balance	66,444	57,475
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	273,685	324,064
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	$ 365,180	$ 230,901

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018	Jul. 31, 2019	Jul. 31, 2018
Revenues:
Other Income	$ 94,997	$ 88,307	$ 186,530	$ 170,938
Total revenues	401,059	384,620	754,571	743,007
Total Net Sales	306,062	296,313	568,041	572,069
Costs and expenses:
Cost of goods sold	182,065	173,627	339,293	340,216
Selling, general and administrative expense	127,484	120,690	245,398	235,568
Provision for bad debts	49,736	50,751	89,782	94,907
Charges and credits	0	300	(695)	300
Total costs and expenses	359,285	345,368	673,778	670,991
Operating income	41,774	39,252	80,793	72,016
Interest expense	14,396	15,566	28,893	32,386
Loss on extinguishment of debt	0	1,367	0	1,773
Income before income taxes	27,378	22,319	51,900	37,857
Provision for income taxes	7,404	5,308	12,417	8,114
Net income	$ 19,974	$ 17,011	$ 39,483	$ 29,743
Income per share:
Basic (in dollars per share)	$ 0.64	$ 0.54	$ 1.25	$ 0.94
Diluted (in dollars per share)	$ 0.62	$ 0.53	$ 1.23	$ 0.92
Weighted average common shares outstanding:
Basic (in shares)	31,442,909	31,652,017	31,660,320	31,597,225
Diluted (in shares)	31,958,704	32,242,463	32,198,024	32,210,759
Product [Member]
Revenues:
Total revenues	$ 274,578	$ 267,179	$ 509,023	$ 516,493
RSA Commission [Member]
Revenues:
Total revenues	27,647	25,662	51,671	48,525
Service [Member]
Revenues:
Total revenues	$ 3,837	$ 3,472	$ 7,347	$ 7,051

CONSOLIDATED STATEMENT OF SHARE

CONSOLIDATED STATEMENT OF SHAREHOLDERS EQUITY Statement - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Treasury Stock [Member]
Balance (in shares) at Jan. 31, 2018		31,435,775			0
Balance at Jan. 31, 2018	$ 535,068	$ 314	$ 101,087	$ 433,667	$ 0
Exercise of options and vesting of restricted stock, net of tax (in shares)		143,021
Exercise of options and vesting of restricted stock, net of withholding tax	(1,848)	$ 2	(1,850)
Issuance of common stock under Employee Stock Purchase Plan (in shares)		8,031
Issuance of common stock under Employee Stock Purchase Plan	226		226
Stock-based compensation	2,520		2,520
Net income	12,732			12,732
Balance (in shares) at Apr. 30, 2018		31,586,827			0
Balance at Apr. 30, 2018	549,655	$ 316	101,983	447,356	$ 0
Balance (in shares) at Jan. 31, 2018		31,435,775			0
Balance at Jan. 31, 2018	535,068	$ 314	101,087	433,667	$ 0
Net income	29,743
Balance (in shares) at Jul. 31, 2018		31,694,414			0
Balance at Jul. 31, 2018	569,648	$ 317	104,964	464,367	$ 0
Balance (in shares) at Apr. 30, 2018		31,586,827			0
Balance at Apr. 30, 2018	549,655	$ 316	101,983	447,356	$ 0
Exercise of options and vesting of restricted stock, net of tax (in shares)		100,018
Exercise of options and vesting of restricted stock, net of withholding tax	(273)	$ 1	(274)
Issuance of common stock under Employee Stock Purchase Plan (in shares)		7,569
Issuance of common stock under Employee Stock Purchase Plan	213		213
Stock-based compensation	3,042		3,042
Net income	17,011			17,011
Balance (in shares) at Jul. 31, 2018		31,694,414			0
Balance at Jul. 31, 2018	569,648	$ 317	104,964	464,367	$ 0
Balance (in shares) at Jan. 31, 2019		31,788,162			0
Balance at Jan. 31, 2019	619,975	$ 318	111,185	508,472	$ 0
Exercise of options and vesting of restricted stock, net of tax (in shares)		136,206
Exercise of options and vesting of restricted stock, net of withholding tax	(1,240)	$ 1	(1,241)
Issuance of common stock under Employee Stock Purchase Plan (in shares)		12,158
Issuance of common stock under Employee Stock Purchase Plan	198		198
Stock-based compensation	3,217		3,217
Net income	19,509			19,509
Balance (in shares) at Apr. 30, 2019		31,936,526			0
Balance at Apr. 30, 2019	647,818	$ 319	113,359	534,140	$ 0
Balance (in shares) at Jan. 31, 2019		31,788,162			0
Balance at Jan. 31, 2019	619,975	$ 318	111,185	508,472	$ 0
Net income	39,483
Balance (in shares) at Jul. 31, 2019		32,000,548			(1,874,846)
Balance at Jul. 31, 2019	636,735	$ 320	116,645	554,114	$ (34,344)
Balance (in shares) at Apr. 30, 2019		31,936,526			0
Balance at Apr. 30, 2019	647,818	$ 319	113,359	534,140	$ 0
Exercise of options and vesting of restricted stock, net of tax (in shares)		51,384
Exercise of options and vesting of restricted stock, net of withholding tax	(326)	$ 1	(327)
Issuance of common stock under Employee Stock Purchase Plan (in shares)		12,638
Issuance of common stock under Employee Stock Purchase Plan	194		194
Stock-based compensation	3,419		3,419
Stock Repurchased During Period, Shares					(1,874,846)
Stock Repurchased During Period, Value	(34,344)				$ (34,344)
Net income	19,974			19,974
Balance (in shares) at Jul. 31, 2019		32,000,548			(1,874,846)
Balance at Jul. 31, 2019	$ 636,735	$ 320	$ 116,645	$ 554,114	$ (34,344)

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018
Cash flows from operating activities:
Net income	$ 39,483	$ 29,743
Adjustments to reconcile net income to net cash from operating activities:
Depreciation	17,682	15,434
Amortization of Right of Use Asset	13,763	0
Amortization of debt issuance costs	4,210	6,382
Provision for bad debts and uncollectible interest	116,272	118,765
Stock-based compensation expense	6,636	5,562
Costs and Impairment Charges Related to Store Closings	(680)	0
Deferred income taxes	475	(1,776)
Tenant improvement allowances received from landlords	14,254	4,362
Change in operating assets and liabilities:
Customer accounts receivable	(95,829)	(100,331)
Other accounts receivables	(17,356)	(14,679)
Inventories	6,521	16,167
Other assets	(5,818)	17,359
Accounts payable	763	11,091
Accrued expenses	(7,368)	22,910
Increase (Decrease) in Operating Lease Liabilities	(626)
Income taxes	(4,810)	31,868
Deferred revenues and other credits	1,872	(7,205)
Net cash provided by operating activities	89,444	155,652
Cash flows from investing activities:
Purchases of property and equipment	(33,330)	(12,166)
Net cash used in investing activities	(33,330)	(12,166)
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	381,790	0
Payments on asset-backed notes	(234,162)	(481,883)
Borrowings from revolving credit facility	778,166	839,236
Payments on revolving credit facility	(881,166)	(655,036)
Borrowings from warehouse facility	0	173,286
Payments on warehouse facility	(51,561)	(52,226)
Payments of debt issuance costs and amendment fees	(3,492)	(3,539)
Proceeds from stock issued under employee benefit plans	597	834
Tax payments associated with equity-based compensation transactions	(1,781)	(2,516)
Payment from extinguishment of debt	0	(1,177)
Payments for Repurchase of Common Stock	(33,019)	0
Other	(641)	(531)
Net cash used in financing activities	(45,269)	(183,552)
Net change in cash, cash equivalents and restricted cash	10,845	(40,066)
Cash, cash equivalents and restricted cash, beginning of period	64,937	96,158
Cash, cash equivalents and restricted cash, end of period	75,782	56,092
Non-cash investing and financing activities:
Right-of-use assets obtained in exchange for new finance lease liabilities	968	0
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability	53,974	0
Property and equipment purchases not yet paid	14,241	4,363
ShareRepurchasePayable	1,325	0
Supplemental cash flow data:
Cash interest paid	21,559	25,505
Cash income taxes paid, net	$ 16,859	$ (21,969)

Summary of Significant Accounti

Summary of Significant Accounting Policies	6 Months Ended
	Jul. 31, 2019
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and, as apparent from the context, its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core credit-constrained consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of credit-constrained consumers who typically have limited credit alternatives. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. Basis of Presentation. The accompanying unaudited Condensed Consolidated Financial Statements of Conn’s, Inc. and its wholly-owned subsidiaries, including its Variable Interest Entities (“VIEs”), have been prepared by management in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practice for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, we do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair presentation of the results for the interim periods presented. All such adjustments are of a normal recurring nature. The condensed consolidated financial position, results of operations and cash flows for these interim periods are not necessarily indicative of the results that may be expected in future periods. The balance sheet at January 31, 2019 has been derived from the audited financial statements at that date. The financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended January 31, 2019 (the “2019 Form 10-K”) filed with the United States Securities and Exchange Commission (the “SEC”) on March 26, 2019. Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends. Principles of Consolidation. The Condensed Consolidated Financial Statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation. Variable Interest Entities. VIEs are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our Condensed Consolidated Financial Statements. Refer to Note 4, Debt and Financing Lease Obligations , and Note 7, Variable Interest Entities , for additional information. Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for doubtful accounts and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance. Cash and Cash Equivalents. As of July 31, 2019 and January 31, 2019 , cash and cash equivalents included cash, credit card deposits in transit, and highly liquid debt instruments purchased with a maturity date of three months or less. Credit card deposits in transit included in cash and cash equivalents were $2.3 million and $2.5 million as of July 31, 2019 and January 31, 2019 , respectively. Restricted Cash. The restricted cash balance as of July 31, 2019 and January 31, 2019 includes $53.7 million and $45.3 million , respectively, of cash we collected as servicer on the securitized receivables that was subsequently remitted to the VIEs and $12.7 million and $12.2 million , respectively, of cash held by the VIEs as additional collateral for the asset-backed notes. Customer Accounts Receivable. Customer accounts receivable reported in the Condensed Consolidated Balance Sheet includes total receivables managed, including both those transferred to the VIEs and those not transferred to the VIEs. Customer accounts receivable are recognized at the time the customer takes possession of the product. Based on contractual terms, we record the amount of principal and accrued interest on customer receivables that is expected to be collected within the next twelve months in current assets with the remaining balance in long-term assets on the Condensed Consolidated Balance Sheet. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Accounts that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment. In an effort to mitigate losses on our accounts receivable, we may make loan modifications to a borrower experiencing financial difficulty. In our role as servicer, we may also make modifications to loans held by the VIEs. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. To a much lesser extent, we may provide the customer the ability to refinance their account, which typically does not change the interest rate or the total principal amount due from the customer but does reduce the monthly contractual payments and extend the term. We consider accounts that have been re-aged in excess of three months or refinanced as Troubled Debt Restructurings (“TDR” or “Restructured Accounts”). Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off and we provide an allowance for estimated uncollectible interest. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At July 31, 2019 and January 31, 2019 , there was $11.6 million and $11.2 million , respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12 -month no -interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no -interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans are applied to principal and reduce the balance of the loan. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable in non-accrual status was $14.6 million and $13.9 million , respectively. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $95.4 million and $106.5 million , respectively. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $12.1 million and $12.0 million , respectively, were included within the customer receivables balance carried in non-accrual status. Allowance for Doubtful Accounts. The determination of the amount of the allowance for bad debts is, by nature, highly complex and subjective. Future events that are inherently uncertain could result in material changes to the level of the allowance for bad debts. General economic conditions, changes to state or federal regulations and a variety of other factors that affect the ability of borrowers to service their debts or our ability to collect will impact the future performance of the portfolio. We establish an allowance for doubtful accounts, including estimated uncollectible interest, to cover probable and estimable losses on our customer accounts receivable resulting from the failure of customers to make contractual payments. Our customer accounts receivable portfolio balance consists of a large number of relatively small, homogeneous accounts. None of our accounts are large enough to warrant individual evaluation for impairment. We record an allowance for doubtful accounts on our non-TDR customer accounts receivable that we expect to charge-off over the next 12 months based on historical gross charge-off rates over the last 24 months. We incorporate an adjustment to historical gross charge-off rates for a scaled factor of the year-over-year change in six month average first payment default rates and the year-over-year change in the balance of customer accounts receivable that are 60 days or more past due. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, amounts realized from the repossession of the products financed, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. Qualitative adjustments are made to the allowance for bad debts when, based on management’s judgment, there are internal or external factors impacting probable incurred losses not taken into account by the quantitative calculations. These qualitative considerations are based on the following factors: changes in lending policies and procedures, changes in economic and business conditions, changes in the nature and volume of the portfolio, changes in lending management, changes in credit quality statistics, changes in concentrations of credit, and other internal or external factor changes. We utilize an economic qualitative adjustment based on changes in unemployment rates if current unemployment rates in our markets are worse than they were on average over the last 24 months. We also qualitatively limit the impact of changes in first payment default rates and changes in delinquency when those changes result in a decrease to the allowance for bad debts based on a measure of the dispersion of historical charge-off rates. We determine allowances for those accounts that are TDR based on the discounted present value of cash flows expected to be collected over the life of those accounts based primarily on the performance of TDR loans over the last 24 months. The cash flows are discounted based on the weighted-average effective interest rate of the TDR accounts. The excess of the carrying amount over the discounted cash flow amount is recorded as an allowance for loss on those accounts. Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 4, Debt and Financing Lease Obligations , are included in other assets on our Condensed Consolidated Balance Sheet and were $5.2 million and $6.1 million as of July 31, 2019 and January 31, 2019 , respectively. Income Taxes. For the six months ended July 31, 2019 and 2018 , we utilized the estimated annual effective tax rate based on our estimated fiscal year 2020 and 2019 pre-tax income, respectively, in determining income tax expense. Provision for income taxes for interim periods is based on an estimated annual income tax rate, adjusted for discrete tax items. As a result, our interim effective tax rates may vary significantly from the statutory tax rate and the annual effective tax rate. For the six months ended July 31, 2019 and 2018 , the effective tax rate was 23.9% and 21.4% , respectively. The primary factor affecting the increase in our effective tax rate for the six months ended July 31, 2019 was a decrease in deductible compensation expense compared to the prior year period. Stock-based Compensation. Stock-based compensation expense is recorded, net of estimated forfeitures, for share-based compensation awards over the requisite service period using the straight-line method. An adjustment is made to compensation cost for any difference between the estimated forfeitures and the actual forfeitures related to the awards. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units (“RSUs”), the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units (“PSUs”), the fair value of the grant is the market value of our stock at the date of issuance adjusted for a market condition, a performance condition and a service condition. The following table sets forth the RSUs, stock options and PSUs granted during the three and six months ended July 31, 2019 and 2018 : Three Months Ended Six Months Ended 2019 2018 2019 2018 RSUs (1) 100,365 69,478 103,794 149,889 Stock Options (2) — — — 620,166 PSUs (3) 33,894 — 33,894 — Total stock awards granted 134,259 69,478 137,688 770,055 Aggregate grant date fair value (in thousands) $ 2,774 $ 1,673 $ 2,845 $ 17,184 (1) The majority of RSUs issued during the three and six months ended July 31, 2019 and 2018 are scheduled to vest ratably over periods of three to four years from the date of grant. (2) The weighted-average assumptions for the option awards granted during the six months ended July 31, 2018 included expected volatility of 68.0% , an expected term of 6.5 years and risk-free interest rate of 2.67% . No dividend yield was included in the weighted-average assumptions for the option awards granted during the six months ended July 31, 2018 . (3) The PSUs issued during the three months ended July 31, 2019 will vest, if at all, upon certification, after the Company’s fiscal year 2022 by the Compensation Committee, of the satisfaction of certain performance conditions. For the three months ended July 31, 2019 and 2018 , stock-based compensation expense was $3.4 million and $3.1 million , respectively. For the six months ended July 31, 2019 and 2018 , stock-based compensation expense was $6.6 million and $5.6 million , respectively. Earnings per Share. Basic earnings per share for a particular period is calculated by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings per share includes the dilutive effects of any stock options, RSUs and PSUs, which are calculated using the treasury-stock method. The following table sets forth the shares outstanding for the earnings per share calculations: Three Months Ended Six Months Ended 2019 2018 2019 2018 Weighted-average common shares outstanding - Basic 31,442,909 31,652,017 31,660,320 31,597,225 Dilutive effect of stock options, PSUs and RSUs 515,795 590,446 537,704 613,534 Weighted-average common shares outstanding - Diluted 31,958,704 32,242,463 32,198,024 32,210,759 For the three months ended July 31, 2019 and 2018 , the weighted-average number of stock options and RSUs not included in the calculation due to their anti-dilutive effect, was 927,969 and 624,291 , respectively. For the six months ended July 31, 2019 and 2018 , the weighted-average number of stock options and RSUs not included in the calculation due to their anti-dilutive effect, was 892,098 and 497,224 , respectively. As the performance conditions pursuant to the Company’s PSU agreements have not been met in full, 228,477 PSUs are not included in the computation of diluted EPS for the three and six months ended July 31, 2019 and 400,834 PSUs are not included in the computation of diluted EPS for the three and six months ended July 31, 2018 . Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: • Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. • Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). • Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short maturity of these instruments. The fair value of customer accounts receivable, determined using a Level 3 discounted cash flow analysis, approximates their carrying value, net of the allowance for doubtful accounts. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At July 31, 2019 , the fair value of the Senior Notes outstanding, which was determined using Level 1 inputs, was $230.2 million as compared to the carrying value of $227.0 million , excluding the impact of the related discount. At July 31, 2019 , the fair value of the asset-backed notes approximates their carrying value and was determined using Level 2 inputs based on inactive trading activity. Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the three and six months ended July 31, 2019 , we recognized $1.0 million and $1.4 million of revenue for customer deposits deferred as of the beginning of the period. During the three and six months ended July 31, 2019 , we recognized $1.3 million and $2.5 million of revenue for RSA administrative fees deferred as of January 31, 2019 . Recent Accounting Pronouncements Adopted. In February 2016 the Financial Accounting Standards Board (“FASB”) issued ASU 2016-02, Leases (Topic 842), which requires lessees to recognize assets and liabilities for most leases. Effective February 1, 2019, the Company adopted ASU 2016-02 using the modified retrospective approach. For most leases, a liability was recorded on the balance sheet based on the present value of future lease obligations with a corresponding right-of-use asset. Primarily for those leases currently classified by us as operating leases, we recognize a single lease cost on a straight line basis. Other leases are required to be accounted for as financing arrangements similar to how we previously accounted for capital leases. Upon adoption we elected a package of practical expedients permitted under the transition guidance within the new standard. The practical expedients adopted allowed us to carry forward the historical lease classification, allowed us to not separate and allocate the consideration paid between lease and non-lease components included within a contract and allowed us to carry forward our accounting treatment for land easements on existing agreements. We also adopted an optional transition method finalized by the FASB in July 2018 that waives the requirement to apply this ASU in the comparative periods presented within the financial statements in the year of adoption. Therefore, results for reporting periods beginning after February 1, 2019 are presented under ASC Topic 842, while prior period amounts are not adjusted and continue to be reported in accordance with the Company’s historic accounting policies under ASC Topic 840. Additionally, we have elected the short-term policy election for the Company for any lease that, at the commencement date, has a lease term of twelve months or less. We will not recognize a lease liability or right-of-use asset on the balance sheet for any of our short-term leases. Rather, the short-term lease payments will be recognized as an expense on a straight-line basis over the lease term. The current period short-term lease expense reasonably reflects our short-term lease commitments. The cumulative effect of the changes made to the Company’s Condensed Consolidated Balance Sheet as a result of the adoption of ASC 842 were as follows (in thousands): Impact of Adoption of ASC 842 (in thousands) Balance at January 31, 2019 Adjustments due to ASC 842 Balance at February 1, 2019 Assets Current assets (1) $ 1,014,394 $ (2,983 ) $ 1,011,411 Operating lease right-of-use assets (2) — 227,421 227,421 Deferred income taxes (3) 27,535 (1,447 ) 26,088 Liabilities Current liabilities (4) 237,568 (12,426 ) 225,142 Operating lease liability - current (5) — 29,815 29,815 Deferred rent (4) 93,127 (93,127 ) — Operating lease liability - non-current (5) — 300,170 300,170 Other long-term liabilities (3) 33,015 (7,606 ) 25,409 Stockholder’s equity (3) 619,975 6,159 626,134 (1) Reclassification of the $3.0 million January 31, 2019 balance of accounts receivable for tenant improvement allowances to a reduction in the operating lease liability. (2) The operating lease right-of-use assets represent the present value of the lease liability offset by the full value of deferred rent and tenant improvement allowances received from the lessor which had not been utilized as of the date of adoption. (3) A net cumulative-effect adjustment to increase retained earnings by $6.2 million to recognize the $7.6 million January 31, 2019 balance of deferred gains which resulted from sale and operating leaseback transactions made at off-market terms offset by the $1.4 million impact on our deferred tax asset related to the sale-leaseback transactions. (4) Reclassification of the full value of deferred rent and tenant improvement allowances received from lessors, which were previously recorded as liabilities as they had not been utilized as of the date of adoption, to a reduction of the operating lease right-of-use assets. (5) The operating lease liability represents the $340.5 million present value of future operating lease obligations as of January 31, 2019, offset by $10.5 million of accounts receivable for tenant improvement allowances. Recent Accounting Pronouncements Yet To Be Adopted. In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments . ASU 2016-13 requires that financial assets measured at amortized cost be presented at the net amount expected to be collected through an allowance for credit losses that is deducted from the amortized cost basis. The allowance for credit losses should reflect management’s current estimate of credit losses that are expected to occur over the remaining life of a financial asset. The standard will become effective for us in the first quarter of fiscal year 2021 and early adoption was permitted beginning in the first quarter of fiscal year 2020. In April 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses . ASU 2019-04 requires that the current estimate of recoveries are included in the allowance for credit losses. We have formed a cross-functional working group comprised of individuals from various functional areas including credit, finance, accounting, and information technology. While we are currently evaluating the likely impact the adoption of this ASU will have on our Consolidated Financial Statements, the adoption of ASU 2016-13 will result in a material increase in the allowance for loan losses as a result of changing from an “incurred loss” model, which encompasses allowances for current known and inherent losses within the portfolio, to an “expected loss” model, which encompasses allowances for losses expected to be incurred over the life of the portfolio.

Customer Accounts Receivable

Customer Accounts Receivable	6 Months Ended
	Jul. 31, 2019
Receivables [Abstract]
Customer Accounts Receivable	Customer Accounts Receivable Customer accounts receivable consisted of the following: (in thousands) July 31, January 31, Customer accounts receivable portfolio balance $ 1,557,920 $ 1,589,828 Deferred fees and origination costs, net (15,742 ) (16,579 ) Allowance for no-interest option credit programs (15,866 ) (19,257 ) Allowance for uncollectible interest (15,213 ) (15,555 ) Carrying value of customer accounts receivable 1,511,099 1,538,437 Allowance for bad debts (192,288 ) (199,324 ) Carrying value of customer accounts receivable, net of allowance for bad debts 1,318,811 1,339,113 Short-term portion of customer accounts receivable, net (664,980 ) (652,769 ) Long-term customer accounts receivable, net $ 653,831 $ 686,344 Carrying Value (in thousands) July 31, January 31, Customer accounts receivable 60+ days past due (1) $ 132,187 $ 146,188 Re-aged customer accounts receivable (2)(3) 389,591 395,576 Restructured customer accounts receivable (4) 190,654 183,641 (1) As of July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable past due one day or greater was $420.5 million and $420.9 million , respectively. These amounts include the 60+ days past due balances shown above. (2) The re-aged carrying value as of July 31, 2019 and January 31, 2019 includes $86.0 million and $92.4 million in carrying value that are both 60+ days past due and re-aged. (3) The re-aged carrying value as of July 31, 2019 and January 31, 2019 includes $15.9 million and $26.5 million in first time re-ages related to customers within FEMA-designated Hurricane Harvey disaster areas. (4) The restructured carrying value as of July 31, 2019 and January 31, 2019 includes $44.3 million and $43.9 million in carrying value that are both 60+ days past due and restructured. The following presents the activity in our allowance for doubtful accounts and uncollectible interest for customer accounts receivable: Six Months Ended July 31, 2019 Six Months Ended July 31, 2018 (in thousands) Customer Customer Allowance at beginning of period $ 147,123 $ 67,756 $ 214,879 $ 148,856 $ 54,716 $ 203,572 Provision (1) 79,062 37,067 116,129 85,117 33,146 118,263 Principal charge-offs (2) (80,330 ) (30,267 ) (110,597 ) (82,124 ) (25,264 ) (107,388 ) Interest charge-offs (18,479 ) (6,963 ) (25,442 ) (16,161 ) (4,972 ) (21,133 ) Recoveries (2) 9,102 3,430 12,532 7,873 2,422 10,295 Allowance at end of period $ 136,478 $ 71,023 $ 207,501 $ 143,561 $ 60,048 $ 203,609 Average total customer portfolio balance $ 1,360,643 $ 192,212 $ 1,552,855 $ 1,340,360 $ 162,951 $ 1,503,311 (1) Includes provision for uncollectible interest, which is included in finance charges and other revenues. (2) Charge-offs include the principal amount of losses (excluding accrued and unpaid interest). Recoveries include the principal amount collected during the period for previously charged-off balances. Net charge-offs are calculated as the net of principal charge-offs and recoveries.

Finance Charges and Other Reven

Finance Charges and Other Revenue	6 Months Ended
	Jul. 31, 2019
Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]
Finance Charges and Other Revenues	Finance Charges and Other Revenues Finance charges and other revenues consisted of the following: Three Months Ended Six Months Ended (in thousands) 2019 2018 2019 2018 Interest income and fees $ 85,204 $ 80,435 $ 169,221 $ 156,781 Insurance income 9,590 7,774 16,904 14,045 Other revenues 203 98 405 112 Total finance charges and other revenues $ 94,997 $ 88,307 $ 186,530 $ 170,938 Interest income and fees and insurance income are derived from the credit segment operations, whereas other revenues are derived from the retail segment operations. Insurance income is comprised of sales commissions from third-party insurance companies that are recognized when coverage is sold and retrospective income paid by the insurance carrier if insurance claims are less than earned premiums. During the three months ended July 31, 2019 and 2018 , interest income and fees reflected provisions for uncollectible interest of $14.4 million and $12.4 million , respectively. The amount included in interest income and fees related to TDR accounts for the three months ended July 31, 2019 and 2018 were $8.6 million and $6.5 million , respectively. During the six months ended July 31, 2019 and 2018 , interest income and fees reflected provisions for uncollectible interest of $26.7 million and $23.9 million , respectively. The amount included in interest income and fees related to TDR accounts for the six months ended July 31, 2019 and 2018 were $16.7 million and $12.3 million , respectively.

Debt and Financing Lease Obliga

Debt and Financing Lease Obligations	6 Months Ended
	Jul. 31, 2019
Debt Disclosure [Abstract]
Debt and Financing Lease Obligations	Debt and Financing Lease Obligations Debt and financing lease obligations consisted of the following: (in thousands) July 31, January 31, Revolving Credit Facility $ 163,500 $ 266,500 Senior Notes 227,000 227,000 2017-B VIE Asset-backed Class B Notes 29,001 98,297 2017-B VIE Asset-backed Class C Notes 78,640 78,640 2018-A VIE Asset-backed Class A Notes 61,415 105,971 2018-A VIE Asset-backed Class B Notes 37,038 63,908 2018-A VIE Asset-backed Class C Notes 37,038 63,908 2019-A VIE Asset-backed Class A Notes 187,959 — 2019-A VIE Asset-backed Class B Notes 64,750 — 2019-A VIE Asset-backed Class C Notes 62,510 — Warehouse Notes 2,074 53,635 Financing lease obligations 5,402 5,075 Total debt and financing lease obligations 956,327 962,934 Less: Discount on debt (1,684 ) (1,966 ) Deferred debt issuance costs (6,104 ) (5,637 ) Current maturities of long-term debt and financing lease obligations (2,558 ) (54,109 ) Long-term debt and financing lease obligations $ 945,981 $ 901,222 Senior Notes. On July 1, 2014, we issued $250.0 million of unsecured Senior Notes due July 2022 bearing interest at 7.25% (the “Senior Notes”), pursuant to an indenture dated July 1, 2014 (as amended, the “Indenture”), among Conn’s, Inc., its subsidiary guarantors (the “Guarantors”) and U.S. Bank National Association, as trustee. The effective interest rate of the Senior Notes after giving effect to the discount and issuance costs is 7.8% . The Indenture restricts the Company’s and certain of its subsidiaries’ ability to: (i) incur indebtedness; (ii) pay dividends or make other distributions in respect of, or repurchase or redeem, our capital stock (“restricted payments”); (iii) prepay, redeem or repurchase debt that is junior in right of payment to the notes; (iv) make loans and certain investments; (v) sell assets; (vi) incur liens; (vii) enter into transactions with affiliates; and (viii) consolidate, merge or sell all or substantially all of our assets. These covenants are subject to a number of important exceptions and qualifications. During any time when the Senior Notes are rated investment grade by either of Moody’s Investors Service, Inc. or Standard & Poor’s Ratings Services and no default (as defined in the Indenture) has occurred and is continuing, many of such covenants will be suspended and we will cease to be subject to such covenants during such period. As of July 31, 2019 , $213.8 million would have been free from the restricted payments covenant contained in the Indenture. Events of default under the Indenture include customary events, such as a cross-acceleration provision in the event that we fail to make payment of other indebtedness prior to the expiration of any applicable grace period or upon acceleration of indebtedness prior to its stated maturity date in an amount exceeding $25.0 million , as well as in the event a judgment is entered against us in excess of $25.0 million that is not discharged, bonded or insured. Asset-backed Notes. From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. In turn, the VIEs issue asset-backed notes secured by the transferred customer accounts receivables and restricted cash held by the VIEs. Under the terms of the securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of issued notes, and then to us as the holder of non-issued notes, if any, and residual equity. We retain the servicing of the securitized portfolios and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables. In addition, we, rather than the VIEs, retain all credit insurance income together with certain recoveries related to credit insurance and RSAs on charge-offs of the securitized receivables, which are reflected as a reduction to net charge-offs on a consolidated basis. The asset-backed notes were offered and sold to qualified institutional buyers pursuant to the exemptions from registration provided by Rule 144A under the Securities Act of 1933, as amended. If an event of default were to occur under the indenture that governs the respective asset-backed notes, the payment of the outstanding amounts may be accelerated, in which event the cash proceeds of the receivables that otherwise might be released to the residual equity holder would instead be directed entirely toward repayment of the asset-backed notes, or if the receivables are liquidated, all liquidation proceeds could be directed solely to repayment of the asset-backed notes as governed by the respective terms of the asset-backed notes. The holders of the asset-backed notes have no recourse to assets outside of the VIEs. Events of default include, but are not limited to, failure to make required payments on the asset-backed notes or specified bankruptcy-related events. The asset-backed notes outstanding as of July 31, 2019 consisted of the following: (dollars in thousands) Asset-Backed Notes Original Principal Amount Original Net Proceeds (1) Current Principal Amount Issuance Date Maturity Date Contractual Interest Rate Effective Interest Rate (2) 2017-B Class B Notes $ 132,180 $ 131,281 $ 29,001 12/20/2017 4/15/2021 4.52% 5.30% 2017-B Class C Notes 78,640 77,843 78,640 12/20/2017 11/15/2022 5.95% 6.35% 2018-A Class A Notes 219,200 217,832 61,415 8/15/2018 1/17/2023 3.25% 4.82% 2018-A Class B Notes 69,550 69,020 37,038 8/15/2018 1/17/2023 4.65% 5.60% 2018-A Class C Notes 69,550 68,850 37,038 8/15/2018 1/17/2023 6.02% 6.97% 2019-A Class A Notes 254,530 253,026 187,959 4/24/2019 10/16/2023 3.40% 4.71% 2019-A Class B Notes 64,750 64,276 64,750 4/24/2019 10/16/2023 4.36% 5.17% 2019-A Class C Notes 62,510 61,898 62,510 4/24/2019 10/16/2023 5.29% 6.18% Warehouse Notes 121,060 118,972 2,074 7/16/2018 1/15/2020 Index + 2.50% (3) 6.43% Total $ 1,071,970 $ 1,062,998 $ 560,425 (1) After giving effect to debt issuance costs. (2) For the six months ended July 31, 2019, and inclusive of the impact of changes in timing of actual and expected cash flows. (3) The rate on the Warehouse Notes is defined as the applicable index plus a 2.50% fixed margin. On April 24, 2019, the Company completed the issuance and sale of asset-backed notes at a face amount of $381.8 million secured by the transferred customer accounts receivables and restricted cash held by a VIE, which resulted in net proceeds to us of $379.2 million, net of debt issuance costs. Net proceeds from the offering were used to repay indebtedness under the Company’s Revolving Credit Facility, as defined below, and for other general corporate purposes. The asset-backed notes mature on October 16, 2023 and consist of $254.5 million of 3.40% Series 2019-A, Class A Asset Backed Fixed Rate Notes, $64.8 million of 4.36% Series 2019-A, Class B Asset Backed Fixed Rate Notes and $62.5 million of 5.29%, Series 2019-A, Class C Asset Backed Fixed Rate Notes. Revolving Credit Facility. On May 23, 2018, Conn’s, Inc. and certain of its subsidiaries (the “Borrowers”) entered into a Fourth Amendment to the Fourth Amended and Restated Loan and Security Agreement (the “Fourth Amendment”), dated as of October 30, 2015, with certain lenders, which provides for a $650.0 million asset-based revolving credit facility (the “Revolving Credit Facility”) under which credit availability is subject to a borrowing base and a maturity date of May 23, 2022. Loans under the Revolving Credit Facility bear interest, at our option, at a rate equal to LIBOR plus the applicable margin ranging from 2.50% to 3.25% per annum (depending on a pricing grid determined by our total leverage ratio) or the alternate base rate plus a margin ranging from 1.50% to 2.25% per annum (depending on a pricing grid determined by our total leverage ratio). The alternate base rate is the greatest of the prime rate announced by Bank of America, N.A., the federal funds rate plus 0.5%, or LIBOR for a 30-day interest period plus 1.0%. We also pay an unused fee on the portion of the commitments that is available for future borrowings or letters of credit at a rate ranging from 0.25% to 0.50% per annum, depending on the average outstanding balance and letters of credit of the Revolving Credit Facility in the immediately preceding quarter. The weighted-average interest rate on borrowings outstanding and including unused line fees under the Revolving Credit Facility was 6.5% for the six months ended July 31, 2019 . The Revolving Credit Facility provides funding based on a borrowing base calculation that includes customer accounts receivable and inventory, and provides for a $40.0 million sub-facility for letters of credit to support obligations incurred in the ordinary course of business. The obligations under the Revolving Credit Facility are secured by substantially all assets of the Company, excluding the assets of the VIEs. As of July 31, 2019 , we had immediately available borrowing capacity of $403.0 million under our Revolving Credit Facility, net of standby letters of credit issued of $2.5 million . We also had $81.0 million that may become available under our Revolving Credit Facility if we grow the balance of eligible customer receivables and total eligible inventory balances. The Revolving Credit Facility places restrictions on our ability to incur additional indebtedness, grant liens on assets, make distributions on equity interests, dispose of assets, make loans, pay other indebtedness, engage in mergers, and other matters. The Revolving Credit Facility restricts our ability to make dividends and distributions unless no event of default exists and a liquidity test is satisfied. Subsidiaries of the Company may pay dividends and make distributions to the Company and other obligors under the Revolving Credit Facility without restriction. As of July 31, 2019 , we were restricted from making distributions, including repayments of the Senior Notes or other distributions, in excess of $266.4 million as a result of the Revolving Credit Facility distribution and payment restrictions. The Revolving Credit Facility contains customary default provisions, which, if triggered, could result in acceleration of all amounts outstanding under the Revolving Credit Facility. Debt Covenants. We were in compliance with our debt covenants, as amended, at July 31, 2019 . A summary of the significant financial covenants that govern our Revolving Credit Facility, as amended, compared to our actual compliance status at July 31, 2019 is presented below: Actual Required Minimum/ Maximum Interest Coverage Ratio for the quarter must equal or exceed (minimum) 4.69:1.00 1.00:1.00 Interest Coverage Ratio for the trailing two quarters must equal or exceed (minimum) 4.38:1.00 1.50:1.00 Leverage Ratio must not exceed (maximum) 1.90:1.00 4.00:1.00 ABS Excluded Leverage Ratio must not exceed (maximum) 1.12:1.00 2.00:1.00 Capital Expenditures, net, must not exceed (maximum) $27.3 million $100.0 million All capitalized terms in the above table are defined by the Revolving Credit Facility and may or may not match directly to the financial statement captions in this document. The covenants are calculated quarterly, except for capital expenditures, which is calculated for a period of four consecutive fiscal quarters, as of the end of each fiscal quarter.

Leases

Leases	6 Months Ended
	Jul. 31, 2019
Leases [Abstract]
Leases	Leases We lease most of our current store locations and certain of our facilities and operating equipment under operating leases. The fixed, non-cancelable terms of our real estate leases are generally five to 15 years and generally include renewal options that allow us to extend the term beyond the initial non-cancelable term. However, prior to the expiration of the existing contract, the Company will typically renegotiate any lease contracts as opposed to continuing in the current lease under the renewal terms. As such, the lease renewal options are not recognized as part of the right-of-use assets and liabilities. Most of the real estate leases require payment of real estate taxes, insurance and certain common area maintenance costs in addition to future minimum lease payments. Equipment leases generally provide for initial lease terms of three to five years and provide for a purchase right at the end of the lease term at the then fair market value of the equipment. Certain operating leases contain tenant allowance provisions, which obligate the landlord to remit cash to us as an incentive to enter into the lease agreement. We record the full amount to be remitted by the landlord as a reduction to the operating lease right-of-use assets upon commencement of the lease and amortize the balance on a straight-line basis over the life of the lease. Supplemental lease information is summarized below: (in thousands) Balance sheet classification July 31, Assets Operating lease assets Operating lease right-of-use assets $ 248,707 Finance lease assets Property and equipment, net 5,993 Total leased assets 254,700 Liabilities Operating (1) Operating lease liability - current $ 44,804 Finance Current maturities of debt and finance lease obligations 613 Operating Operating lease liability - non current 331,010 Finance Long-term debt and finance lease obligations 4,789 Total lease liabilities $ 381,216 (1) Represents the gross operating lease liability before tenant improvement allowances. As of July 31, 2019 we had $11.4 million of tenant improvement allowances to be remitted by the landlord. Lease Cost Three Months Ended July 31, 2019 Six Months Ended July 31, 2019 (in thousands) Income statement classification Operating lease costs (1) Selling, general and administrative expense $ 14,587 $ 28,515 (1) Includes short-term and variable lease costs, which are not significant. Operating lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Additional details regarding the Company’s leasing activities as a lessee are presented below: Other Information Six Months Ended (dollars in thousands) Cash paid for amounts included in the measurement of lease liabilities Operating cash flows for operating leases $ 33,408 Weighted-average remaining lease term (in years) Finance leases 11.4 Operating leases 7.3 Weighted-average discount rate Finance leases 6.1 % Operating leases (1) 8.5 % (1) Upon adoption of ASC 842, discount rates for existing operating leases were established as of February 1, 2019. The following table presents a summary of our minimum contractual commitments and obligations as of July 31, 2019 : Operating Leases Finance Leases Total (in thousands) 2020 $ 74,187 $ 925 $ 75,112 2021 73,119 889 74,008 2022 72,213 763 72,976 2023 68,284 731 69,015 2024 61,316 771 62,087 Thereafter 157,042 3,576 160,618 Total undiscounted cash flows 506,161 7,655 513,816 Less: Interest 130,347 2,253 132,600 Total lease liabilities $ 375,814 $ 5,402 $ 381,216
Leases	Leases We lease most of our current store locations and certain of our facilities and operating equipment under operating leases. The fixed, non-cancelable terms of our real estate leases are generally five to 15 years and generally include renewal options that allow us to extend the term beyond the initial non-cancelable term. However, prior to the expiration of the existing contract, the Company will typically renegotiate any lease contracts as opposed to continuing in the current lease under the renewal terms. As such, the lease renewal options are not recognized as part of the right-of-use assets and liabilities. Most of the real estate leases require payment of real estate taxes, insurance and certain common area maintenance costs in addition to future minimum lease payments. Equipment leases generally provide for initial lease terms of three to five years and provide for a purchase right at the end of the lease term at the then fair market value of the equipment. Certain operating leases contain tenant allowance provisions, which obligate the landlord to remit cash to us as an incentive to enter into the lease agreement. We record the full amount to be remitted by the landlord as a reduction to the operating lease right-of-use assets upon commencement of the lease and amortize the balance on a straight-line basis over the life of the lease. Supplemental lease information is summarized below: (in thousands) Balance sheet classification July 31, Assets Operating lease assets Operating lease right-of-use assets $ 248,707 Finance lease assets Property and equipment, net 5,993 Total leased assets 254,700 Liabilities Operating (1) Operating lease liability - current $ 44,804 Finance Current maturities of debt and finance lease obligations 613 Operating Operating lease liability - non current 331,010 Finance Long-term debt and finance lease obligations 4,789 Total lease liabilities $ 381,216 (1) Represents the gross operating lease liability before tenant improvement allowances. As of July 31, 2019 we had $11.4 million of tenant improvement allowances to be remitted by the landlord. Lease Cost Three Months Ended July 31, 2019 Six Months Ended July 31, 2019 (in thousands) Income statement classification Operating lease costs (1) Selling, general and administrative expense $ 14,587 $ 28,515 (1) Includes short-term and variable lease costs, which are not significant. Operating lease right-of-use assets and liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Additional details regarding the Company’s leasing activities as a lessee are presented below: Other Information Six Months Ended (dollars in thousands) Cash paid for amounts included in the measurement of lease liabilities Operating cash flows for operating leases $ 33,408 Weighted-average remaining lease term (in years) Finance leases 11.4 Operating leases 7.3 Weighted-average discount rate Finance leases 6.1 % Operating leases (1) 8.5 % (1) Upon adoption of ASC 842, discount rates for existing operating leases were established as of February 1, 2019. The following table presents a summary of our minimum contractual commitments and obligations as of July 31, 2019 : Operating Leases Finance Leases Total (in thousands) 2020 $ 74,187 $ 925 $ 75,112 2021 73,119 889 74,008 2022 72,213 763 72,976 2023 68,284 731 69,015 2024 61,316 771 62,087 Thereafter 157,042 3,576 160,618 Total undiscounted cash flows 506,161 7,655 513,816 Less: Interest 130,347 2,253 132,600 Total lease liabilities $ 375,814 $ 5,402 $ 381,216

Contingencies

Contingencies	6 Months Ended
	Jul. 31, 2019
Commitments and Contingencies Disclosure [Abstract]
Contingencies	Contingencies Securities Litigation. On April 2, 2018, MicroCapital Fund, LP, MicroCapital Fund, Ltd., and MicroCapital LLC (collectively, “MicroCapital”) filed a lawsuit against us and certain of our former executive officers in the U.S. District Court for the Southern District of Texas, Cause No. 4:18-CV-01020 (the “MicroCapital Action”). The plaintiffs in this action allege that the defendants made false and misleading statements or failed to disclose material facts about our credit and underwriting practices, accounting and internal controls. Plaintiffs allege violations of sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 promulgated thereunder, Texas and Connecticut common law fraud, and Texas common law negligent misrepresentation against all defendants; as well as violations of section 20A of the Securities Exchange Act of 1934; and Connecticut common law negligent misrepresentation against certain defendants arising from plaintiffs’ purchase of Conn’s, Inc. securities between April 3, 2013 and February 20, 2014. The complaint does not specify the amount of damages sought. The Court previously had stayed the MicroCapital Action pending resolution of other outstanding litigation (In re Conn’s Inc. Sec. Litig., Cause No. 14-CV-00548 (S.D. Tex.) (the “Consolidated Securities Action”)), which was settled in October 2018. After that settlement, the stay was lifted, and the defendants filed a motion to dismiss plaintiff’s complaint in the MicroCapital Action on November 6, 2018. Briefing on the motion to dismiss was completed on January 16, 2019. On July 26, 2019, the magistrate judge to which defendants’ motion to dismiss had been assigned issued a report and recommendation, recommending that defendants’ motion to dismiss the complaint be granted in part and denied in part. Both parties filed timely objections to that report and recommendation on August 9, 2019. Those objections currently are pending before the Court. We intend to vigorously defend our interests in the MicroCapital Action. It is not possible at this time to predict the timing or outcome of this litigation, and we cannot reasonably estimate the possible loss or range of possible loss from these claims. Derivative Litigation. On December 1, 2014, an alleged shareholder, purportedly on behalf of the Company, filed a derivative shareholder lawsuit against us and certain of our current and former directors and former executive officers in the U.S. District Court for the Southern District of Texas, captioned as Robert Hack, derivatively on behalf of Conn’s, Inc., v. Theodore M. Wright (former executive officer and former director), Bob L. Martin, Jon E.M. Jacoby (former director), Kelly M. Malson, Douglas H. Martin, David Schofman, Scott L. Thompson (former director), Brian Taylor (former executive officer) and Michael J. Poppe (former executive officer) and Conn’s, Inc., Case No. 4:14-cv-03442 (the “Original Derivative Action”). The complaint asserts claims for breach of fiduciary duty, unjust enrichment, gross mismanagement, and insider trading based on substantially similar factual allegations as those asserted in the Consolidated Securities Action. The plaintiff seeks unspecified damages against these persons and does not request any damages from us. Setting forth substantially similar claims against the same defendants, on February 25, 2015, an additional federal derivative action, captioned 95250 Canada LTEE, derivatively on Behalf of Conn’s, Inc. v. Wright et al., Cause No. 4:15-cv-00521, was filed in the U.S. District Court for the Southern District of Texas, which has been consolidated with the Original Derivative Action. The Court previously approved a stipulation among the parties to stay the Original Derivative Action pending resolution of the Consolidated Securities Action. The stay was lifted on November 1, 2018, and the defendants filed a motion to dismiss plaintiff’s complaint. Briefing on the motion to dismiss was completed December 3, 2018. The Court’s ruling is pending. The parties are currently engaging in discovery. Another derivative action was filed on January 27, 2015, captioned as Richard A. Dohn v. Wright, et al., Cause No. 2015-04405, in the 281st Judicial District Court, Harris County, Texas. This action makes substantially similar allegations to the Original Derivative Action against the same defendants. We received a copy of the proposed amended petition on October 12, 2018, but the amended proposed petition has not yet been filed. The parties jointly requested a stay on this case pending resolution of the Original Derivative Action. This case remains stayed until at least June 27, 2019. Prior to filing a lawsuit, an alleged shareholder, Robert J. Casey II (“Casey”), submitted a demand under Delaware law, which our Board of Directors refused. On May 19, 2016, Casey, purportedly on behalf of the Company, filed a lawsuit against us and certain of our current and former directors and former executive officers in the 55th Judicial District Court, Harris County, Texas, captioned as Casey, derivatively on behalf of Conn’s, Inc., v. Theodore M. Wright (former executive officer and former director), Michael J. Poppe (former executive officer), Brian Taylor (former executive officer), Bob L. Martin, Jon E.M. Jacoby (former director), Kelly M. Malson, Douglas H. Martin, David Schofman, Scott L. Thompson (former director) and William E. Saunders Jr., and Conn’s, Inc., Cause No. 2016-33135. The complaint asserts claims for breach of fiduciary duties and unjust enrichment based on substantially similar factual allegations as those asserted in the Original Derivative Action. The complaint does not specify the amount of damages sought. No further activity has occurred in this case since the Final Order and Judgment was entered in the Consolidated Securities Action. Other than Casey, none of the plaintiffs in the other derivative actions made a demand on our Board of Directors prior to filing their respective lawsuits. The defendants in the derivative actions intend to vigorously defend against these claims. It is not possible at this time to predict the timing or outcome of any of this litigation, and we cannot reasonably estimate the possible loss or range of possible loss from these claims. Regulatory Matters. On July 15, 2019, we reached a settlement with the SEC relating to the previously disclosed SEC investigation commenced in November 2014 into the Company’s underwriting policies and bad debt provisions from July 31, 2012 to July 31, 2014. In connection with the settlement process, on July 15, 2019, the SEC filed a civil complaint and agreed judgment against the Company and a former officer in the U.S. District Court for the Southern District of Texas. Without admitting or denying the allegations in the SEC’s complaint, the Company consented to entry of a final judgment pursuant to which it paid a civil monetary penalty of $1.1 million to the SEC. We are involved in other routine litigation and claims incidental to our business from time to time which, individually or in the aggregate, are not expected to have a material adverse effect on us. As required, we accrue estimates of the probable costs for the resolution of these matters. These estimates have been developed in consultation with counsel and are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact our estimate of reserves for litigation. The Company believes that any probable and reasonably estimable loss associated with the foregoing has been adequately reflected in the accompanying financial statements.

Variable Interest Entity

Variable Interest Entity	6 Months Ended
	Jul. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Variable Interest Entity	Variable Interest Entities From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. Under the terms of the respective securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of the asset-backed notes, and then to the residual equity holder. We retain the servicing of the securitized portfolio and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables, and we currently hold all of the residual equity. In addition, we, rather than the VIEs, will retain all credit insurance income together with certain recoveries related to credit insurance and RSAs on charge-offs of the securitized receivables, which will continue to be reflected as a reduction of net charge-offs on a consolidated basis for as long as we consolidate the VIEs. We consolidate VIEs when we determine that we are the primary beneficiary of these VIEs, we have the power to direct the activities that most significantly impact the performance of the VIEs and our obligation to absorb losses and the right to receive residual returns are significant. The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.): (in thousands) July 31, January 31, Assets: Restricted cash $ 66,444 $ 57,475 Due from Conn’s, Inc., net 8,874 5,504 Customer accounts receivable: Customer accounts receivable 625,436 538,826 Restructured accounts 152,062 135,834 Allowance for uncollectible accounts (125,142 ) (106,327 ) Allowance for no-interest option credit programs (7,278 ) (8,047 ) Deferred fees and origination costs (6,213 ) (5,321 ) Total customer accounts receivable, net 638,865 554,965 Total assets $ 714,183 $ 617,944 Liabilities: Accrued expenses $ 4,465 $ 3,939 Other liabilities 5,086 5,513 Short-term debt: Warehouse Notes 1,945 53,635 Long-term debt: 2017-B Class B Notes 29,001 98,297 2017-B Class C Notes 78,640 78,640 2018-A Class A Notes 61,415 105,971 2018-A Class B Notes 37,038 63,908 2018-A Class C Notes 37,038 63,908 2019-A Class A Notes 187,959 — 2019-A Class B Notes 64,750 — 2019-A Class C Notes 62,510 — 558,351 410,724 Less: deferred debt issuance costs (3,715 ) (2,731 ) Total long-term debt 554,636 407,993 Total debt $ 556,581 $ 461,628 Total liabilities $ 566,132 $ 471,080 The assets of the VIEs serve as collateral for the obligations of the VIEs. The holders of asset-backed notes have no recourse to assets outside of the respective VIEs.

Segment Reporting

Segment Reporting	6 Months Ended
	Jul. 31, 2019
Segment Reporting [Abstract]
Segment Reporting	Segment Information Operating segments are defined as components of an enterprise that engage in business activities and for which discrete financial information is available that is evaluated on a regular basis by the chief operating decision maker to make decisions about how to allocate resources and assess performance. We are a leading specialty retailer and offer a broad selection of quality, branded durable consumer goods and related services in addition to a proprietary credit solution for our core credit-constrained consumers. We have two operating segments: (i) retail and (ii) credit. Our operating segments complement one another. The retail segment operates primarily through our stores and website. Our retail segment product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit segment offers affordable financing solutions to a large, under-served population of credit-constrained consumers who typically have limited credit alternatives. Our operating segments provide customers the opportunity to comparison shop across brands with confidence in our competitive prices as well as affordable monthly payment options, next day delivery and installation in the majority of our markets, and product repair service. The operating segments follow the same accounting policies used in our Condensed Consolidated Financial Statements. We evaluate a segment’s performance based upon operating income before taxes. Selling, general and administrative expenses (“SG&A”) includes the direct expenses of the retail and credit operations, allocated overhead expenses, and a charge to the credit segment to reimburse the retail segment for expenses it incurs related to occupancy, personnel, advertising and other direct costs of the retail segment, which benefit the credit operations by sourcing credit customers and collecting payments. The reimbursement received by the retail segment from the credit segment is calculated using an annual rate of 2.5% times the average outstanding portfolio balance for each applicable period. As of July 31, 2019 , we operated retail stores in 14 states with no operations outside of the United States. No single customer accounts for more than 10% of our total revenues. Financial information by segment is presented in the following tables: Three Months Ended July 31, 2019 Three Months Ended July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 99,455 $ — $ 99,455 $ 97,066 $ — $ 97,066 Home appliance 99,356 — 99,356 91,471 — 91,471 Consumer electronics 53,692 — 53,692 55,654 — 55,654 Home office 17,883 — 17,883 19,289 — 19,289 Other 4,192 — 4,192 3,699 — 3,699 Product sales 274,578 — 274,578 267,179 — 267,179 Repair service agreement commissions 27,647 — 27,647 25,662 — 25,662 Service revenues 3,837 — 3,837 3,472 — 3,472 Total net sales 306,062 — 306,062 296,313 — 296,313 Finance charges and other revenues 203 94,794 94,997 98 88,209 88,307 Total revenues 306,265 94,794 401,059 296,411 88,209 384,620 Costs and expenses: Cost of goods sold 182,065 — 182,065 173,627 — 173,627 Selling, general and administrative expense (1) 88,147 39,337 127,484 83,003 37,687 120,690 Provision for bad debts (19 ) 49,755 49,736 243 50,508 50,751 Charges and credits — — — 300 — 300 Total costs and expenses 270,193 89,092 359,285 257,173 88,195 345,368 Operating income 36,072 5,702 41,774 39,238 14 39,252 Interest expense — 14,396 14,396 — 15,566 15,566 Loss on extinguishment of debt — — — — 1,367 1,367 Income (loss) before income taxes $ 36,072 $ (8,694 ) $ 27,378 $ 39,238 $ (16,919 ) $ 22,319 Six Months Ended July 31, 2019 Six Months Ended July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 187,819 $ — $ 187,819 $ 194,086 $ — $ 194,086 Home appliance 176,646 — 176,646 169,494 — 169,494 Consumer electronics 103,341 — 103,341 107,956 — 107,956 Home office 33,589 — 33,589 37,599 — 37,599 Other 7,628 — 7,628 7,358 — 7,358 Product sales 509,023 — 509,023 516,493 — 516,493 Repair service agreement commissions 51,671 — 51,671 48,525 — 48,525 Service revenues 7,347 — 7,347 7,051 — 7,051 Total net sales 568,041 — 568,041 572,069 — 572,069 Finance charges and other revenues 405 186,125 186,530 112 170,826 170,938 Total revenues 568,446 186,125 754,571 572,181 170,826 743,007 Costs and expenses: Cost of goods sold 339,293 — 339,293 340,216 — 340,216 Selling, general and administrative expense (1) 167,769 77,629 245,398 160,755 74,813 235,568 Provision for bad debts 110 89,672 89,782 503 94,404 94,907 Charges and credits (695 ) — (695 ) 300 — 300 Total costs and expenses 506,477 167,301 673,778 501,774 169,217 670,991 Operating income 61,969 18,824 80,793 70,407 1,609 72,016 Interest expense — 28,893 28,893 — 32,386 32,386 Loss on extinguishment of debt — — — — 1,773 1,773 Income (loss) before income taxes $ 61,969 $ (10,069 ) $ 51,900 $ 70,407 $ (32,550 ) $ 37,857 July 31, 2019 July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Total assets $ 699,382 $ 1,446,843 $ 2,146,225 $ 416,166 $ 1,380,335 $ 1,796,501 (1) For the three months ended July 31, 2019 and 2018 , the amount of corporate overhead allocated to each segment reflected in SG&A was $9.7 million and $9.3 million , respectively. For the three months ended July 31, 2019 and 2018 , the amount of reimbursement made to the retail segment by the credit segment was $9.7 million and $9.4 million , respectively. For the six months ended July 31, 2019 and 2018 , the amount of corporate overhead allocated to each segment reflected in SG&A was $17.6 million and $17.6 million , respectively. For the six months ended July 31, 2019 and 2018 , the amount of reimbursement made to the retail segment by the credit segment was $19.4 million and $18.8 million , respectively.

Guarantor Financial Information

Guarantor Financial Information	6 Months Ended
	Jul. 31, 2019
Condensed Financial Information Disclosure [Abstract]
Guarantor Financial Information	Guarantor Financial Information Conn’s, Inc. is a holding company with no independent assets or operations other than its investments in its subsidiaries. The Senior Notes, which were issued by Conn’s, Inc., are fully and unconditionally guaranteed on a joint and several senior unsecured basis by the Guarantors. As of July 31, 2019 and January 31, 2019 , the direct or indirect subsidiaries of Conn’s, Inc. that were not Guarantors (the “Non-Guarantor Subsidiaries”) were the VIEs and minor subsidiaries. There are no restrictions under the Indenture on the ability of any of the Guarantors to transfer funds to Conn’s, Inc. in the form of dividends or distributions. The following financial information presents the Condensed Consolidated Balance Sheet, Condensed Consolidated Statement of Income, and Condensed Consolidated Statement of Cash Flows for Conn’s, Inc. (the issuer of the Senior Notes), the Guarantors, and the Non-Guarantor Subsidiaries, together with certain eliminations. Investments in subsidiaries are accounted for by the parent company using the equity method for purposes of this presentation. Results of operations of subsidiaries are therefore reflected in the parent company’s investment accounts and operations. The condensed consolidated financial information includes financial data for: (i) Conn’s, Inc. (on a parent-only basis), (ii) Guarantors, (iii) Non-Guarantor Subsidiaries, and (iv) the parent company and the subsidiaries on a consolidated basis at July 31, 2019 and January 31, 2019 (after the elimination of intercompany balances and transactions). Condensed Consolidated Balance Sheet as of July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ — $ 7,563 $ — $ — $ 7,563 Restricted cash — 1,775 66,444 — 68,219 Customer accounts receivable, net of allowances — 391,295 273,685 — 664,980 Other accounts receivable — 67,056 — — 67,056 Inventories — 213,513 — — 213,513 Other current assets — 9,935 8,874 (8,098 ) 10,711 Total current assets — 691,137 349,003 (8,098 ) 1,032,042 Investment in and advances to subsidiaries 834,864 148,049 — (982,913 ) — Long-term portion of customer accounts receivable, net of allowances — 288,651 365,180 — 653,831 Property and equipment, net — 174,225 — — 174,225 Operating lease right-of-use assets — 248,707 — — 248,707 Deferred income taxes 25,612 — — — 25,612 Other assets — 11,808 — — 11,808 Total assets $ 860,476 $ 1,562,577 $ 714,183 $ (991,011 ) $ 2,146,225 Liabilities and Stockholders’ Equity Current liabilities: Current maturities of debt and financing lease obligations $ — $ 613 $ 1,945 $ — $ 2,558 Accounts payable — 73,205 — — 73,205 Accrued expenses 686 83,754 4,465 (3,196 ) 85,709 Operating lease liability - current — 33,398 — — 33,398 Other current liabilities — 13,783 2,346 (4,900 ) 11,229 Total current liabilities 686 204,753 8,756 (8,096 ) 206,099 Operating lease liability - non current — 331,010 — — 331,010 Long-term debt and financing lease obligations 223,055 168,290 554,636 — 945,981 Other long-term liabilities — 23,660 2,740 — 26,400 Total liabilities 223,741 727,713 566,132 (8,096 ) 1,509,490 Total stockholders’ equity 636,735 834,864 148,051 (982,915 ) 636,735 Total liabilities and stockholders’ equity $ 860,476 $ 1,562,577 $ 714,183 $ (991,011 ) $ 2,146,225 Deferred income taxes related to tax attributes of the Guarantors and Non-Guarantor Subsidiaries are reflected under Conn’s, Inc. Condensed Consolidated Balance Sheet as of January 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ — $ 5,912 $ — $ — $ 5,912 Restricted cash — 1,550 57,475 — 59,025 Customer accounts receivable, net of allowances — 328,705 324,064 — 652,769 Other accounts receivable — 67,078 — — 67,078 Inventories — 220,034 — — 220,034 Other current assets — 12,344 5,504 (8,272 ) 9,576 Total current assets — 635,623 387,043 (8,272 ) 1,014,394 Investment in and advances to subsidiaries 815,524 146,864 — (962,388 ) — Long-term portion of customer accounts receivable, net of allowances — 455,443 230,901 — 686,344 Property and equipment, net — 148,983 — — 148,983 Deferred income taxes 27,535 — — — 27,535 Other assets — 7,651 — — 7,651 Total assets $ 843,059 $ 1,394,564 $ 617,944 $ (970,660 ) $ 1,884,907 Liabilities and Stockholders’ Equity Current liabilities: Current maturities of debt and financing lease obligations $ — $ 474 $ 53,635 $ — $ 54,109 Accounts payable — 71,118 — — 71,118 Accrued expenses 686 88,478 3,939 (2,768 ) 90,335 Other current liabilities — 24,918 2,592 (5,504 ) 22,006 Total current liabilities 686 184,988 60,166 (8,272 ) 237,568 Deferred rent — 93,127 — — 93,127 Long-term debt and financing lease obligations 222,398 270,831 407,993 — 901,222 Other long-term liabilities — 30,094 2,921 — 33,015 Total liabilities 223,084 579,040 471,080 (8,272 ) 1,264,932 Total stockholders’ equity 619,975 815,524 146,864 (962,388 ) 619,975 Total liabilities and stockholders’ equity $ 843,059 $ 1,394,564 $ 617,944 $ (970,660 ) $ 1,884,907 Deferred income taxes related to tax attributes of the Guarantor Subsidiaries and Non-Guarantor Subsidiaries are reflected under Conn’s, Inc. Condensed Consolidated Statement of Income for the Three Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 306,062 $ — $ — $ 306,062 Finance charges and other revenues — 43,327 51,670 — 94,997 Servicing fee revenue — 8,865 — (8,865 ) — Total revenues — 358,254 51,670 (8,865 ) 401,059 Costs and expenses: Cost of goods sold — 182,065 — — 182,065 Selling, general and administrative expense — 125,549 10,800 (8,865 ) 127,484 Provision for bad debts — 20,355 29,381 — 49,736 Total costs and expenses — 327,969 40,181 (8,865 ) 359,285 Operating income — 30,285 11,489 — 41,774 Interest expense 4,443 1,337 8,616 — 14,396 Income (loss) before income taxes (4,443 ) 28,948 2,873 — 27,378 Provision (benefit) for income taxes (1,218 ) 7,979 643 — 7,404 Net income (loss) (3,225 ) 20,969 2,230 — 19,974 Income from consolidated subsidiaries 23,199 2,230 — (25,429 ) — Consolidated net income $ 19,974 $ 23,199 $ 2,230 $ (25,429 ) $ 19,974 Condensed Consolidated Statement of Income for the Three Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 296,313 $ — $ — $ 296,313 Finance charges and other revenues — 56,653 31,654 — 88,307 Servicing fee revenue — 3,035 — (3,035 ) — Total revenues — 356,001 31,654 (3,035 ) 384,620 Costs and expenses: Cost of goods sold — 173,627 — — 173,627 Selling, general and administrative expense — 115,515 8,210 (3,035 ) 120,690 Provision for bad debts — 29,868 20,883 — 50,751 Charges and credits — 300 — — 300 Total costs and expenses — 319,310 29,093 (3,035 ) 345,368 Operating income — 36,691 2,561 — 39,252 Interest expense 4,448 3,733 7,385 — 15,566 Loss on extinguishment of debt — 142 1,225 — 1,367 Income (loss) before income taxes (4,448 ) 32,816 (6,049 ) — 22,319 Provision (benefit) for income taxes (1,058 ) 7,805 (1,439 ) — 5,308 Net income (loss) (3,390 ) 25,011 (4,610 ) — 17,011 Income (loss) from consolidated subsidiaries 20,401 (4,610 ) — (15,791 ) — Consolidated net income (loss) $ 17,011 $ 20,401 $ (4,610 ) $ (15,791 ) $ 17,011 Condensed Consolidated Statement of Income for the Six Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 568,041 $ — $ — $ 568,041 Finance charges and other revenues — 107,352 79,178 — 186,530 Servicing fee revenue — 17,698 — (17,698 ) — Total revenues — 693,091 79,178 (17,698 ) 754,571 Costs and expenses: Cost of goods sold — 339,293 — — 339,293 Selling, general and administrative expense — 245,005 18,091 (17,698 ) 245,398 Provision for bad debts — 44,339 45,443 — 89,782 Charges and credits — (695 ) — — (695 ) Total costs and expenses — 627,942 63,534 (17,698 ) 673,778 Operating income — 65,149 15,644 — 80,793 Interest expense 8,886 5,924 14,083 — 28,893 Income (loss) before income taxes (8,886 ) 59,225 1,561 — 51,900 Provision (benefit) for income taxes (2,126 ) 14,169 374 — 12,417 Net income (loss) (6,760 ) 45,056 1,187 — 39,483 Income from consolidated subsidiaries 46,243 1,187 — (47,430 ) — Consolidated net income $ 39,483 $ 46,243 $ 1,187 $ (47,430 ) $ 39,483 Condensed Consolidated Statement of Income for the Six Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 572,069 $ — $ — $ 572,069 Finance charges and other revenues — 102,308 68,630 — 170,938 Servicing fee revenue — 19,781 — (19,781 ) — Total revenues — 694,158 68,630 (19,781 ) 743,007 Costs and expenses: Cost of goods sold — 340,216 — — 340,216 Selling, general and administrative expense — 235,308 20,041 (19,781 ) 235,568 Provision for bad debts — 36,876 58,031 — 94,907 Charges and credits — 300 — — 300 Total costs and expenses — 612,700 78,072 (19,781 ) 670,991 Operating income (loss) — 81,458 (9,442 ) — 72,016 Interest expense 8,891 6,766 16,729 — 32,386 Loss on extinguishment of debt — 142 1,631 — 1,773 Income (loss) before income taxes (8,891 ) 74,550 (27,802 ) — 37,857 Provision (benefit) for income taxes (1,906 ) 15,979 (5,959 ) — 8,114 Net income (loss) (6,985 ) 58,571 (21,843 ) — 29,743 Income (loss) from consolidated subsidiaries 36,728 (21,843 ) — (14,885 ) — Consolidated net income (loss) $ 29,743 $ 36,728 $ (21,843 ) $ (14,885 ) $ 29,743 Condensed Consolidated Statement of Cash Flows for the Six Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Net cash provided by (used in) operating activities $ (597 ) $ 173,701 $ (83,660 ) $ — $ 89,444 Cash flows from investing activities: Purchase of customer accounts receivables — — (379,200 ) 379,200 — Sale of customer accounts receivables — — 379,200 (379,200 ) — Purchase of property and equipment — (33,330 ) — — (33,330 ) Investment in subsidiary — (33,019 ) — 33,019 — Net cash used in investing activities — (66,349 ) — 33,019 (33,330 ) Cash flows from financing activities: Proceeds from issuance of asset-backed notes — — 381,790 — 381,790 Payments on asset-backed notes — — (234,162 ) — (234,162 ) Borrowings from revolving credit facility — 778,166 — — 778,166 Contribution from subsidiary 33,019 — — (33,019 ) — Payments on revolving credit facility — (881,166 ) — — (881,166 ) Payments of debt issuance costs and amendment fees — (55 ) (3,437 ) — (3,492 ) Payments on warehouse facility — — (51,561 ) — (51,561 ) Proceeds from stock issued under employee benefit plans 597 — — — 597 Tax payments associated with equity-based compensation transactions — (1,781 ) — — (1,781 ) Purchase of treasury stock (33,019 ) — — — (33,019 ) Other — (641 ) — — (641 ) Net cash provided by (used in) financing activities 597 (105,477 ) 92,630 (33,019 ) (45,269 ) Net change in cash, cash equivalents and restricted cash — 1,875 8,970 — 10,845 Cash, cash equivalents and restricted cash, beginning of period — 7,462 57,475 — 64,937 Cash, cash equivalents and restricted cash, end of period $ — $ 9,337 $ 66,445 $ — $ 75,782 Condensed Consolidated Statement of Cash Flows for the Six Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Net cash provided by (used in) operating activities $ (834 ) $ (33 ) $ 156,519 $ — $ 155,652 Cash flows from investing activities: Purchase of customer accounts receivables — — (170,144 ) 170,144 — Sale of customer accounts receivables — — 170,144 (170,144 ) — Purchase of property and equipment — (12,166 ) — — (12,166 ) Net cash used in investing activities — (12,166 ) — — (12,166 ) Cash flows from financing activities: Payments on asset-backed notes — (169,803 ) (312,080 ) — (481,883 ) Borrowings from revolving credit facility — 839,236 — — 839,236 Payments on revolving credit facility — (655,036 ) — — (655,036 ) Borrowings from warehouse facility — — 173,286 — 173,286 Payments of debt issuance costs and amendment fees — (2,825 ) (714 ) — (3,539 ) Payments on warehouse facility — — (52,226 ) — (52,226 ) Proceeds from stock issued under employee benefit plans 834 — — — 834 Tax payments associated with equity-based compensation transactions — (2,516 ) — — (2,516 ) Payments from extinguishment of debt — (1,177 ) — — (1,177 ) Other — (531 ) — — (531 ) Net cash provided by (used in) financing activities 834 7,348 (191,734 ) — (183,552 ) Net change in cash, cash equivalents and restricted cash — (4,851 ) (35,215 ) — (40,066 ) Cash, cash equivalents and restricted cash, beginning of period — 10,836 85,322 — 96,158 Cash, cash equivalents and restricted cash, end of period $ — $ 5,985 $ 50,107 $ — $ 56,092

Stockholders_ Equity

Stockholders’ Equity	6 Months Ended
	Jul. 31, 2019
Stockholders' Equity Note [Abstract]
Stockholders’ Equity	Stockholders ’ Equity Share Repurchases On May 30, 2019, we entered into a stock repurchase program, effective as of May 31, 2019, pursuant to which we may repurchase up to $75.0 million of our outstanding common stock. The program will remain effective for one year, unless extended by the Board of Directors. During the three months ended July 31, 2019, we repurchased 1,874,846 shares of our common stock at an average weighted cost per share of $18.30 for an aggregate amount of $34.3 million.

Subsequent Events

Subsequent Events	6 Months Ended
	Jul. 31, 2019
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events For the period August 1, 2019 through August 29, 2019, we repurchased an additional 1,207,690 shares of our common stock for $ 23.6 million at an average price of $ 19.56 per share. The total shares repurchased through August 29, 2019 under the plan in aggregate is 3,082,536 shares for $ 57.9 million at an average price of $18.79 per share.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	6 Months Ended
	Jul. 31, 2019
Accounting Policies [Abstract]
Business and Basis of Presentation	Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and, as apparent from the context, its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core credit-constrained consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of credit-constrained consumers who typically have limited credit alternatives. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. Basis of Presentation. The accompanying unaudited Condensed Consolidated Financial Statements of Conn’s, Inc. and its wholly-owned subsidiaries, including its Variable Interest Entities (“VIEs”), have been prepared by management in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practice for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, we do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair presentation of the results for the interim periods presented. All such adjustments are of a normal recurring nature. The condensed consolidated financial position, results of operations and cash flows for these interim periods are not necessarily indicative of the results that may be expected in future periods. The balance sheet at January 31, 2019 has been derived from the audited financial statements at that date. The financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended January 31, 2019 (the “2019 Form 10-K”) filed with the United States Securities and Exchange Commission (the “SEC”) on March 26, 2019
Fiscal Year	Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends.
Principles of Consolidation	Principles of Consolidation. The Condensed Consolidated Financial Statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation.
Variable Interest Entity	Variable Interest Entities. VIEs are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our Condensed Consolidated Financial Statements. Refer to Note 4, Debt and Financing Lease Obligations , and Note 7, Variable Interest Entities , for additional information.
Use of Estimates	Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for doubtful accounts and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance.
Cash and Cash Equivalents and Restricted Cash	Cash and Cash Equivalents. As of July 31, 2019 and January 31, 2019 , cash and cash equivalents included cash, credit card deposits in transit, and highly liquid debt instruments purchased with a maturity date of three months or less. Credit card deposits in transit included in cash and cash equivalents were $2.3 million and $2.5 million as of July 31, 2019 and January 31, 2019 , respectively. Restricted Cash. The restricted cash balance as of July 31, 2019 and January 31, 2019 includes $53.7 million and $45.3 million , respectively, of cash we collected as servicer on the securitized receivables that was subsequently remitted to the VIEs and $12.7 million and $12.2 million , respectively, of cash held by the VIEs as additional collateral for the asset-backed notes.
Customer Accounts Receivable	Customer Accounts Receivable. Customer accounts receivable reported in the Condensed Consolidated Balance Sheet includes total receivables managed, including both those transferred to the VIEs and those not transferred to the VIEs. Customer accounts receivable are recognized at the time the customer takes possession of the product. Based on contractual terms, we record the amount of principal and accrued interest on customer receivables that is expected to be collected within the next twelve months in current assets with the remaining balance in long-term assets on the Condensed Consolidated Balance Sheet. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Accounts that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment. In an effort to mitigate losses on our accounts receivable, we may make loan modifications to a borrower experiencing financial difficulty. In our role as servicer, we may also make modifications to loans held by the VIEs. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. To a much lesser extent, we may provide the customer the ability to refinance their account, which typically does not change the interest rate or the total principal amount due from the customer but does reduce the monthly contractual payments and extend the term. We consider accounts that have been re-aged in excess of three months or refinanced as Troubled Debt Restructurings (“TDR” or “Restructured Accounts”).
Interest Income on Customer Accounts Receivable	Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off and we provide an allowance for estimated uncollectible interest. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At July 31, 2019 and January 31, 2019 , there was $11.6 million and $11.2 million , respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12 -month no -interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no -interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans are applied to principal and reduce the balance of the loan. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable in non-accrual status was $14.6 million and $13.9 million , respectively. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $95.4 million and $106.5 million , respectively. At July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $12.1 million and $12.0 million , respectively, were included within the customer receivables balance carried in non-accrual status.
Allowance for Doubtful Accounts	Allowance for Doubtful Accounts. The determination of the amount of the allowance for bad debts is, by nature, highly complex and subjective. Future events that are inherently uncertain could result in material changes to the level of the allowance for bad debts. General economic conditions, changes to state or federal regulations and a variety of other factors that affect the ability of borrowers to service their debts or our ability to collect will impact the future performance of the portfolio. We establish an allowance for doubtful accounts, including estimated uncollectible interest, to cover probable and estimable losses on our customer accounts receivable resulting from the failure of customers to make contractual payments. Our customer accounts receivable portfolio balance consists of a large number of relatively small, homogeneous accounts. None of our accounts are large enough to warrant individual evaluation for impairment. We record an allowance for doubtful accounts on our non-TDR customer accounts receivable that we expect to charge-off over the next 12 months based on historical gross charge-off rates over the last 24 months. We incorporate an adjustment to historical gross charge-off rates for a scaled factor of the year-over-year change in six month average first payment default rates and the year-over-year change in the balance of customer accounts receivable that are 60 days or more past due. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, amounts realized from the repossession of the products financed, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. Qualitative adjustments are made to the allowance for bad debts when, based on management’s judgment, there are internal or external factors impacting probable incurred losses not taken into account by the quantitative calculations. These qualitative considerations are based on the following factors: changes in lending policies and procedures, changes in economic and business conditions, changes in the nature and volume of the portfolio, changes in lending management, changes in credit quality statistics, changes in concentrations of credit, and other internal or external factor changes. We utilize an economic qualitative adjustment based on changes in unemployment rates if current unemployment rates in our markets are worse than they were on average over the last 24 months. We also qualitatively limit the impact of changes in first payment default rates and changes in delinquency when those changes result in a decrease to the allowance for bad debts based on a measure of the dispersion of historical charge-off rates. We determine allowances for those accounts that are TDR based on the discounted present value of cash flows expected to be collected over the life of those accounts based primarily on the performance of TDR loans over the last 24 months. The cash flows are discounted based on the weighted-average effective interest rate of the TDR accounts. The excess of the carrying amount over the discounted cash flow amount is recorded as an allowance for loss on those accounts.
Debt Issuance Costs	Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 4, Debt and Financing Lease Obligations , are included in other assets on our Condensed Consolidated Balance Sheet and were $5.2 million and $6.1 million as of July 31, 2019 and January 31, 2019 , respectively.
Income Taxes	Income Taxes. For the six months ended July 31, 2019 and 2018 , we utilized the estimated annual effective tax rate based on our estimated fiscal year 2020 and 2019 pre-tax income, respectively, in determining income tax expense. Provision for income taxes for interim periods is based on an estimated annual income tax rate, adjusted for discrete tax items. As a result, our interim effective tax rates may vary significantly from the statutory tax rate and the annual effective tax rate. For the six months ended July 31, 2019 and 2018 , the effective tax rate was 23.9% and 21.4% , respectively. The primary factor affecting the increase in our effective tax rate for the six months ended July 31, 2019 w
Share-based Compensation	Stock-based Compensation. Stock-based compensation expense is recorded, net of estimated forfeitures, for share-based compensation awards over the requisite service period using the straight-line method. An adjustment is made to compensation cost for any difference between the estimated forfeitures and the actual forfeitures related to the awards. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units (“RSUs”), the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units (“PSUs”), the fair value of the grant is the market value of our stock at the date of issuance adjusted for a market condition, a performance condition and a service condition.
Earnings per Share	Earnings per Share. Basic earnings per share for a particular period is calculated by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings per share includes the dilutive effects of any stock options, RSUs and PSUs, which are calculated using the treasury-stock method.
Fair Value of Financial Instruments	Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: • Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. • Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). • Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short maturity of these instruments. The fair value of customer accounts receivable, determined using a Level 3 discounted cash flow analysis, approximates their carrying value, net of the allowance for doubtful accounts. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At July 31, 2019 , the fair value of the Senior Notes outstanding, which was determined using Level 1 inputs, was $230.2 million as compared to the carrying value of $227.0 million , excluding the impact of the related discount. At July 31, 2019 , the fair value of the asset-backed notes approximates their carrying value and was determined using Level 2 inputs based on inactive trading activity.
Revenue Recognition, Deferred Revenue [Policy Text Block]	Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the three and six months ended July 31, 2019 , we recognized $1.0 million and $1.4 million of revenue for customer deposits deferred as of the beginning of the period. During the three and six months ended July 31, 2019 , we recognized $1.3 million and $2.5 million of revenue for RSA administrative fees deferred as of January 31, 2019 .
Recent Accounting Pronouncements Adopted and Recent Accounting Pronouncements Yet To Be Adopted	Recent Accounting Pronouncements Adopted. In February 2016 the Financial Accounting Standards Board (“FASB”) issued ASU 2016-02, Leases (Topic 842), which requires lessees to recognize assets and liabilities for most leases. Effective February 1, 2019, the Company adopted ASU 2016-02 using the modified retrospective approach. For most leases, a liability was recorded on the balance sheet based on the present value of future lease obligations with a corresponding right-of-use asset. Primarily for those leases currently classified by us as operating leases, we recognize a single lease cost on a straight line basis. Other leases are required to be accounted for as financing arrangements similar to how we previously accounted for capital leases. Upon adoption we elected a package of practical expedients permitted under the transition guidance within the new standard. The practical expedients adopted allowed us to carry forward the historical lease classification, allowed us to not separate and allocate the consideration paid between lease and non-lease components included within a contract and allowed us to carry forward our accounting treatment for land easements on existing agreements. We also adopted an optional transition method finalized by the FASB in July 2018 that waives the requirement to apply this ASU in the comparative periods presented within the financial statements in the year of adoption. Therefore, results for reporting periods beginning after February 1, 2019 are presented under ASC Topic 842, while prior period amounts are not adjusted and continue to be reported in accordance with the Company’s historic accounting policies under ASC Topic 840. Additionally, we have elected the short-term policy election for the Company for any lease that, at the commencement date, has a lease term of twelve months or less. We will not recognize a lease liability or right-of-use asset on the balance sheet for any of our short-term leases. Rather, the short-term lease payments will be recognized as an expense on a straight-line basis over the lease term. The current period short-term lease expense reasonably reflects our short-term lease commitments. The cumulative effect of the changes made to the Company’s Condensed Consolidated Balance Sheet as a result of the adoption of ASC 842 were as follows (in thousands): Impact of Adoption of ASC 842 (in thousands) Balance at January 31, 2019 Adjustments due to ASC 842 Balance at February 1, 2019 Assets Current assets (1) $ 1,014,394 $ (2,983 ) $ 1,011,411 Operating lease right-of-use assets (2) — 227,421 227,421 Deferred income taxes (3) 27,535 (1,447 ) 26,088 Liabilities Current liabilities (4) 237,568 (12,426 ) 225,142 Operating lease liability - current (5) — 29,815 29,815 Deferred rent (4) 93,127 (93,127 ) — Operating lease liability - non-current (5) — 300,170 300,170 Other long-term liabilities (3) 33,015 (7,606 ) 25,409 Stockholder’s equity (3) 619,975 6,159 626,134 (1) Reclassification of the $3.0 million January 31, 2019 balance of accounts receivable for tenant improvement allowances to a reduction in the operating lease liability. (2) The operating lease right-of-use assets represent the present value of the lease liability offset by the full value of deferred rent and tenant improvement allowances received from the lessor which had not been utilized as of the date of adoption. (3) A net cumulative-effect adjustment to increase retained earnings by $6.2 million to recognize the $7.6 million January 31, 2019 balance of deferred gains which resulted from sale and operating leaseback transactions made at off-market terms offset by the $1.4 million impact on our deferred tax asset related to the sale-leaseback transactions. (4) Reclassification of the full value of deferred rent and tenant improvement allowances received from lessors, which were previously recorded as liabilities as they had not been utilized as of the date of adoption, to a reduction of the operating lease right-of-use assets. (5) The operating lease liability represents the $340.5 million present value of future operating lease obligations as of January 31, 2019, offset by $10.5 million of accounts receivable for tenant improvement allowances. Recent Accounting Pronouncements Yet To Be Adopted. In June 2016, the FASB issued ASU 2016-13, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments . ASU 2016-13 requires that financial assets measured at amortized cost be presented at the net amount expected to be collected through an allowance for credit losses that is deducted from the amortized cost basis. The allowance for credit losses should reflect management’s current estimate of credit losses that are expected to occur over the remaining life of a financial asset. The standard will become effective for us in the first quarter of fiscal year 2021 and early adoption was permitted beginning in the first quarter of fiscal year 2020. In April 2019, the FASB issued ASU 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses . ASU 2019-04 requires that the current estimate of recoveries are included in the allowance for credit losses. We have formed a cross-functional working group comprised of individuals from various functional areas including credit, finance, accounting, and information technology. While we are currently evaluating the likely impact the adoption of this ASU will have on our Consolidated Financial Statements, the adoption of ASU 2016-13 will result in a material increase in the allowance for loan losses as a result of changing from an “incurred loss” model, which encompasses allowances for current known and inherent losses within the portfolio, to an “expected loss” model, which encompasses allowances for losses expected to be incurred over the life of the portfolio.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	6 Months Ended
	Jul. 31, 2019
Accounting Policies [Abstract]
RSUs, PSUs and stock options granted during the period	The following table sets forth the RSUs, stock options and PSUs granted during the three and six months ended July 31, 2019 and 2018 : Three Months Ended Six Months Ended 2019 2018 2019 2018 RSUs (1) 100,365 69,478 103,794 149,889 Stock Options (2) — — — 620,166 PSUs (3) 33,894 — 33,894 — Total stock awards granted 134,259 69,478 137,688 770,055 Aggregate grant date fair value (in thousands) $ 2,774 $ 1,673 $ 2,845 $ 17,184 (1) The majority of RSUs issued during the three and six months ended July 31, 2019 and 2018 are scheduled to vest ratably over periods of three to four years from the date of grant. (2) The weighted-average assumptions for the option awards granted during the six months ended July 31, 2018 included expected volatility of 68.0% , an expected term of 6.5 years and risk-free interest rate of 2.67% . No dividend yield was included in the weighted-average assumptions for the option awards granted during the six months ended July 31, 2018 . (3) The PSUs issued during the three months ended July 31, 2019 will vest, if at all, upon certification, after the Company’s fiscal year 2022 by the Compensation Committee, of the satisfaction of certain performance conditions.
Shares outstanding for the earnings per share calculations	The following table sets forth the shares outstanding for the earnings per share calculations: Three Months Ended Six Months Ended 2019 2018 2019 2018 Weighted-average common shares outstanding - Basic 31,442,909 31,652,017 31,660,320 31,597,225 Dilutive effect of stock options, PSUs and RSUs 515,795 590,446 537,704 613,534 Weighted-average common shares outstanding - Diluted 31,958,704 32,242,463 32,198,024 32,210,759
Cumulative effect of the changes for adoption of ASC 842	The cumulative effect of the changes made to the Company’s Condensed Consolidated Balance Sheet as a result of the adoption of ASC 842 were as follows (in thousands): Impact of Adoption of ASC 842 (in thousands) Balance at January 31, 2019 Adjustments due to ASC 842 Balance at February 1, 2019 Assets Current assets (1) $ 1,014,394 $ (2,983 ) $ 1,011,411 Operating lease right-of-use assets (2) — 227,421 227,421 Deferred income taxes (3) 27,535 (1,447 ) 26,088 Liabilities Current liabilities (4) 237,568 (12,426 ) 225,142 Operating lease liability - current (5) — 29,815 29,815 Deferred rent (4) 93,127 (93,127 ) — Operating lease liability - non-current (5) — 300,170 300,170 Other long-term liabilities (3) 33,015 (7,606 ) 25,409 Stockholder’s equity (3) 619,975 6,159 626,134 (1) Reclassification of the $3.0 million January 31, 2019 balance of accounts receivable for tenant improvement allowances to a reduction in the operating lease liability. (2) The operating lease right-of-use assets represent the present value of the lease liability offset by the full value of deferred rent and tenant improvement allowances received from the lessor which had not been utilized as of the date of adoption. (3) A net cumulative-effect adjustment to increase retained earnings by $6.2 million to recognize the $7.6 million January 31, 2019 balance of deferred gains which resulted from sale and operating leaseback transactions made at off-market terms offset by the $1.4 million impact on our deferred tax asset related to the sale-leaseback transactions. (4) Reclassification of the full value of deferred rent and tenant improvement allowances received from lessors, which were previously recorded as liabilities as they had not been utilized as of the date of adoption, to a reduction of the operating lease right-of-use assets. (5) The operating lease liability represents the $340.5 million present value of future operating lease obligations as of January 31, 2019, offset by $10.5 million of accounts receivable for tenant improvement allowances.

Customer Accounts Receivable (T

Customer Accounts Receivable (Tables)	6 Months Ended
	Jul. 31, 2019
Receivables [Abstract]
Allowance for doubtful accounts and uncollectible interest for customer receivables	Customer accounts receivable consisted of the following: (in thousands) July 31, January 31, Customer accounts receivable portfolio balance $ 1,557,920 $ 1,589,828 Deferred fees and origination costs, net (15,742 ) (16,579 ) Allowance for no-interest option credit programs (15,866 ) (19,257 ) Allowance for uncollectible interest (15,213 ) (15,555 ) Carrying value of customer accounts receivable 1,511,099 1,538,437 Allowance for bad debts (192,288 ) (199,324 ) Carrying value of customer accounts receivable, net of allowance for bad debts 1,318,811 1,339,113 Short-term portion of customer accounts receivable, net (664,980 ) (652,769 ) Long-term customer accounts receivable, net $ 653,831 $ 686,344 Carrying Value (in thousands) July 31, January 31, Customer accounts receivable 60+ days past due (1) $ 132,187 $ 146,188 Re-aged customer accounts receivable (2)(3) 389,591 395,576 Restructured customer accounts receivable (4) 190,654 183,641 (1) As of July 31, 2019 and January 31, 2019 , the carrying value of customer accounts receivable past due one day or greater was $420.5 million and $420.9 million , respectively. These amounts include the 60+ days past due balances shown above. (2) The re-aged carrying value as of July 31, 2019 and January 31, 2019 includes $86.0 million and $92.4 million in carrying value that are both 60+ days past due and re-aged. (3) The re-aged carrying value as of July 31, 2019 and January 31, 2019 includes $15.9 million and $26.5 million in first time re-ages related to customers within FEMA-designated Hurricane Harvey disaster areas. (4) The restructured carrying value as of July 31, 2019 and January 31, 2019 includes $44.3 million and $43.9 million in carrying value that are both 60+ days past due and restructured.
Activity in the allowance for doubtful accounts and uncollectible interest for customer receivables	The following presents the activity in our allowance for doubtful accounts and uncollectible interest for customer accounts receivable: Six Months Ended July 31, 2019 Six Months Ended July 31, 2018 (in thousands) Customer Customer Allowance at beginning of period $ 147,123 $ 67,756 $ 214,879 $ 148,856 $ 54,716 $ 203,572 Provision (1) 79,062 37,067 116,129 85,117 33,146 118,263 Principal charge-offs (2) (80,330 ) (30,267 ) (110,597 ) (82,124 ) (25,264 ) (107,388 ) Interest charge-offs (18,479 ) (6,963 ) (25,442 ) (16,161 ) (4,972 ) (21,133 ) Recoveries (2) 9,102 3,430 12,532 7,873 2,422 10,295 Allowance at end of period $ 136,478 $ 71,023 $ 207,501 $ 143,561 $ 60,048 $ 203,609 Average total customer portfolio balance $ 1,360,643 $ 192,212 $ 1,552,855 $ 1,340,360 $ 162,951 $ 1,503,311 (1) Includes provision for uncollectible interest, which is included in finance charges and other revenues. (2) Charge-offs include the principal amount of losses (excluding accrued and unpaid interest). Recoveries include the principal amount collected during the period for previously charged-off balances. Net charge-offs are calculated as the net of principal charge-offs and recoveries.

Finance Charges and Other Rev_2

Finance Charges and Other Revenue (Tables)	6 Months Ended
	Jul. 31, 2019
Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]
Schedule of finance charges and other revenues	Finance charges and other revenues consisted of the following: Three Months Ended Six Months Ended (in thousands) 2019 2018 2019 2018 Interest income and fees $ 85,204 $ 80,435 $ 169,221 $ 156,781 Insurance income 9,590 7,774 16,904 14,045 Other revenues 203 98 405 112 Total finance charges and other revenues $ 94,997 $ 88,307 $ 186,530 $ 170,938

Debt and Financing Lease Obli_2

Debt and Financing Lease Obligations (Tables)	6 Months Ended
	Jul. 31, 2019
Debt Disclosure [Abstract]
Long-term Debt	Debt and financing lease obligations consisted of the following: (in thousands) July 31, January 31, Revolving Credit Facility $ 163,500 $ 266,500 Senior Notes 227,000 227,000 2017-B VIE Asset-backed Class B Notes 29,001 98,297 2017-B VIE Asset-backed Class C Notes 78,640 78,640 2018-A VIE Asset-backed Class A Notes 61,415 105,971 2018-A VIE Asset-backed Class B Notes 37,038 63,908 2018-A VIE Asset-backed Class C Notes 37,038 63,908 2019-A VIE Asset-backed Class A Notes 187,959 — 2019-A VIE Asset-backed Class B Notes 64,750 — 2019-A VIE Asset-backed Class C Notes 62,510 — Warehouse Notes 2,074 53,635 Financing lease obligations 5,402 5,075 Total debt and financing lease obligations 956,327 962,934 Less: Discount on debt (1,684 ) (1,966 ) Deferred debt issuance costs (6,104 ) (5,637 ) Current maturities of long-term debt and financing lease obligations (2,558 ) (54,109 ) Long-term debt and financing lease obligations $ 945,981 $ 901,222
Schedule of Asset-backed Notes	The asset-backed notes outstanding as of July 31, 2019 consisted of the following: (dollars in thousands) Asset-Backed Notes Original Principal Amount Original Net Proceeds (1) Current Principal Amount Issuance Date Maturity Date Contractual Interest Rate Effective Interest Rate (2) 2017-B Class B Notes $ 132,180 $ 131,281 $ 29,001 12/20/2017 4/15/2021 4.52% 5.30% 2017-B Class C Notes 78,640 77,843 78,640 12/20/2017 11/15/2022 5.95% 6.35% 2018-A Class A Notes 219,200 217,832 61,415 8/15/2018 1/17/2023 3.25% 4.82% 2018-A Class B Notes 69,550 69,020 37,038 8/15/2018 1/17/2023 4.65% 5.60% 2018-A Class C Notes 69,550 68,850 37,038 8/15/2018 1/17/2023 6.02% 6.97% 2019-A Class A Notes 254,530 253,026 187,959 4/24/2019 10/16/2023 3.40% 4.71% 2019-A Class B Notes 64,750 64,276 64,750 4/24/2019 10/16/2023 4.36% 5.17% 2019-A Class C Notes 62,510 61,898 62,510 4/24/2019 10/16/2023 5.29% 6.18% Warehouse Notes 121,060 118,972 2,074 7/16/2018 1/15/2020 Index + 2.50% (3) 6.43% Total $ 1,071,970 $ 1,062,998 $ 560,425 (1) After giving effect to debt issuance costs. (2) For the six months ended July 31, 2019, and inclusive of the impact of changes in timing of actual and expected cash flows.
Covenant Compliance	A summary of the significant financial covenants that govern our Revolving Credit Facility, as amended, compared to our actual compliance status at July 31, 2019 is presented below: Actual Required Minimum/ Maximum Interest Coverage Ratio for the quarter must equal or exceed (minimum) 4.69:1.00 1.00:1.00 Interest Coverage Ratio for the trailing two quarters must equal or exceed (minimum) 4.38:1.00 1.50:1.00 Leverage Ratio must not exceed (maximum) 1.90:1.00 4.00:1.00 ABS Excluded Leverage Ratio must not exceed (maximum) 1.12:1.00 2.00:1.00 Capital Expenditures, net, must not exceed (maximum) $27.3 million $100.0 million

Leases (Tables)

Leases (Tables)	6 Months Ended
	Jul. 31, 2019
Leases [Abstract]
Lease, Cost	Supplemental lease information is summarized below: (in thousands) Balance sheet classification July 31, Assets Operating lease assets Operating lease right-of-use assets $ 248,707 Finance lease assets Property and equipment, net 5,993 Total leased assets 254,700 Liabilities Operating (1) Operating lease liability - current $ 44,804 Finance Current maturities of debt and finance lease obligations 613 Operating Operating lease liability - non current 331,010 Finance Long-term debt and finance lease obligations 4,789 Total lease liabilities $ 381,216 (1) Represents the gross operating lease liability before tenant improvement allowances. As of July 31, 2019 we had $11.4 million of tenant improvement allowances to be remitted by the landlord. Lease Cost Three Months Ended July 31, 2019 Six Months Ended July 31, 2019 (in thousands) Income statement classification Operating lease costs (1) Selling, general and administrative expense $ 14,587 $ 28,515 (1) Includes short-term and variable lease costs, which are not significant. Additional details regarding the Company’s leasing activities as a lessee are presented below: Other Information Six Months Ended (dollars in thousands) Cash paid for amounts included in the measurement of lease liabilities Operating cash flows for operating leases $ 33,408 Weighted-average remaining lease term (in years) Finance leases 11.4 Operating leases 7.3 Weighted-average discount rate Finance leases 6.1 % Operating leases (1) 8.5 % (1) Upon adoption of ASC 842, discount rates for existing operating leases were established as of February 1, 2019.
Lessee, Operating Lease, Liability, Maturity	The following table presents a summary of our minimum contractual commitments and obligations as of July 31, 2019 : Operating Leases Finance Leases Total (in thousands) 2020 $ 74,187 $ 925 $ 75,112 2021 73,119 889 74,008 2022 72,213 763 72,976 2023 68,284 731 69,015 2024 61,316 771 62,087 Thereafter 157,042 3,576 160,618 Total undiscounted cash flows 506,161 7,655 513,816 Less: Interest 130,347 2,253 132,600 Total lease liabilities $ 375,814 $ 5,402 $ 381,216

Variable Interest Entity (Table

Variable Interest Entity (Tables)	6 Months Ended
	Jul. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of assets and liabilities held by the VIE	The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.): (in thousands) July 31, January 31, Assets: Restricted cash $ 66,444 $ 57,475 Due from Conn’s, Inc., net 8,874 5,504 Customer accounts receivable: Customer accounts receivable 625,436 538,826 Restructured accounts 152,062 135,834 Allowance for uncollectible accounts (125,142 ) (106,327 ) Allowance for no-interest option credit programs (7,278 ) (8,047 ) Deferred fees and origination costs (6,213 ) (5,321 ) Total customer accounts receivable, net 638,865 554,965 Total assets $ 714,183 $ 617,944 Liabilities: Accrued expenses $ 4,465 $ 3,939 Other liabilities 5,086 5,513 Short-term debt: Warehouse Notes 1,945 53,635 Long-term debt: 2017-B Class B Notes 29,001 98,297 2017-B Class C Notes 78,640 78,640 2018-A Class A Notes 61,415 105,971 2018-A Class B Notes 37,038 63,908 2018-A Class C Notes 37,038 63,908 2019-A Class A Notes 187,959 — 2019-A Class B Notes 64,750 — 2019-A Class C Notes 62,510 — 558,351 410,724 Less: deferred debt issuance costs (3,715 ) (2,731 ) Total long-term debt 554,636 407,993 Total debt $ 556,581 $ 461,628 Total liabilities $ 566,132 $ 471,080

Segment Reporting (Tables)

Segment Reporting (Tables)	6 Months Ended
	Jul. 31, 2019
Segment Reporting [Abstract]
Financial information by segment	Financial information by segment is presented in the following tables: Three Months Ended July 31, 2019 Three Months Ended July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 99,455 $ — $ 99,455 $ 97,066 $ — $ 97,066 Home appliance 99,356 — 99,356 91,471 — 91,471 Consumer electronics 53,692 — 53,692 55,654 — 55,654 Home office 17,883 — 17,883 19,289 — 19,289 Other 4,192 — 4,192 3,699 — 3,699 Product sales 274,578 — 274,578 267,179 — 267,179 Repair service agreement commissions 27,647 — 27,647 25,662 — 25,662 Service revenues 3,837 — 3,837 3,472 — 3,472 Total net sales 306,062 — 306,062 296,313 — 296,313 Finance charges and other revenues 203 94,794 94,997 98 88,209 88,307 Total revenues 306,265 94,794 401,059 296,411 88,209 384,620 Costs and expenses: Cost of goods sold 182,065 — 182,065 173,627 — 173,627 Selling, general and administrative expense (1) 88,147 39,337 127,484 83,003 37,687 120,690 Provision for bad debts (19 ) 49,755 49,736 243 50,508 50,751 Charges and credits — — — 300 — 300 Total costs and expenses 270,193 89,092 359,285 257,173 88,195 345,368 Operating income 36,072 5,702 41,774 39,238 14 39,252 Interest expense — 14,396 14,396 — 15,566 15,566 Loss on extinguishment of debt — — — — 1,367 1,367 Income (loss) before income taxes $ 36,072 $ (8,694 ) $ 27,378 $ 39,238 $ (16,919 ) $ 22,319 Six Months Ended July 31, 2019 Six Months Ended July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 187,819 $ — $ 187,819 $ 194,086 $ — $ 194,086 Home appliance 176,646 — 176,646 169,494 — 169,494 Consumer electronics 103,341 — 103,341 107,956 — 107,956 Home office 33,589 — 33,589 37,599 — 37,599 Other 7,628 — 7,628 7,358 — 7,358 Product sales 509,023 — 509,023 516,493 — 516,493 Repair service agreement commissions 51,671 — 51,671 48,525 — 48,525 Service revenues 7,347 — 7,347 7,051 — 7,051 Total net sales 568,041 — 568,041 572,069 — 572,069 Finance charges and other revenues 405 186,125 186,530 112 170,826 170,938 Total revenues 568,446 186,125 754,571 572,181 170,826 743,007 Costs and expenses: Cost of goods sold 339,293 — 339,293 340,216 — 340,216 Selling, general and administrative expense (1) 167,769 77,629 245,398 160,755 74,813 235,568 Provision for bad debts 110 89,672 89,782 503 94,404 94,907 Charges and credits (695 ) — (695 ) 300 — 300 Total costs and expenses 506,477 167,301 673,778 501,774 169,217 670,991 Operating income 61,969 18,824 80,793 70,407 1,609 72,016 Interest expense — 28,893 28,893 — 32,386 32,386 Loss on extinguishment of debt — — — — 1,773 1,773 Income (loss) before income taxes $ 61,969 $ (10,069 ) $ 51,900 $ 70,407 $ (32,550 ) $ 37,857 July 31, 2019 July 31, 2018 (in thousands) Retail Credit Total Retail Credit Total Total assets $ 699,382 $ 1,446,843 $ 2,146,225 $ 416,166 $ 1,380,335 $ 1,796,501 (1) For the three months ended July 31, 2019 and 2018 , the amount of corporate overhead allocated to each segment reflected in SG&A was $9.7 million and $9.3 million , respectively. For the three months ended July 31, 2019 and 2018 , the amount of reimbursement made to the retail segment by the credit segment was $9.7 million and $9.4 million , respectively. For the six months ended July 31, 2019 and 2018 , the amount of corporate overhead allocated to each segment reflected in SG&A was $17.6 million and $17.6 million , respectively. For the six months ended July 31, 2019 and 2018 , the amount of reimbursement made to the retail segment by the credit segment was $19.4 million and $18.8 million , respectively.

Guarantor Financial Informati_2

Guarantor Financial Information (Tables)	6 Months Ended
	Jul. 31, 2019
Condensed Financial Information Disclosure [Abstract]
Condensed Consolidated Balance Sheet	(in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ — $ 7,563 $ — $ — $ 7,563 Restricted cash — 1,775 66,444 — 68,219 Customer accounts receivable, net of allowances — 391,295 273,685 — 664,980 Other accounts receivable — 67,056 — — 67,056 Inventories — 213,513 — — 213,513 Other current assets — 9,935 8,874 (8,098 ) 10,711 Total current assets — 691,137 349,003 (8,098 ) 1,032,042 Investment in and advances to subsidiaries 834,864 148,049 — (982,913 ) — Long-term portion of customer accounts receivable, net of allowances — 288,651 365,180 — 653,831 Property and equipment, net — 174,225 — — 174,225 Operating lease right-of-use assets — 248,707 — — 248,707 Deferred income taxes 25,612 — — — 25,612 Other assets — 11,808 — — 11,808 Total assets $ 860,476 $ 1,562,577 $ 714,183 $ (991,011 ) $ 2,146,225 Liabilities and Stockholders’ Equity Current liabilities: Current maturities of debt and financing lease obligations $ — $ 613 $ 1,945 $ — $ 2,558 Accounts payable — 73,205 — — 73,205 Accrued expenses 686 83,754 4,465 (3,196 ) 85,709 Operating lease liability - current — 33,398 — — 33,398 Other current liabilities — 13,783 2,346 (4,900 ) 11,229 Total current liabilities 686 204,753 8,756 (8,096 ) 206,099 Operating lease liability - non current — 331,010 — — 331,010 Long-term debt and financing lease obligations 223,055 168,290 554,636 — 945,981 Other long-term liabilities — 23,660 2,740 — 26,400 Total liabilities 223,741 727,713 566,132 (8,096 ) 1,509,490 Total stockholders’ equity 636,735 834,864 148,051 (982,915 ) 636,735 Total liabilities and stockholders’ equity $ 860,476 $ 1,562,577 $ 714,183 $ (991,011 ) $ 2,146,225 Deferred income taxes related to tax attributes of the Guarantors and Non-Guarantor Subsidiaries are reflected under Conn’s, Inc. Condensed Consolidated Balance Sheet as of January 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ — $ 5,912 $ — $ — $ 5,912 Restricted cash — 1,550 57,475 — 59,025 Customer accounts receivable, net of allowances — 328,705 324,064 — 652,769 Other accounts receivable — 67,078 — — 67,078 Inventories — 220,034 — — 220,034 Other current assets — 12,344 5,504 (8,272 ) 9,576 Total current assets — 635,623 387,043 (8,272 ) 1,014,394 Investment in and advances to subsidiaries 815,524 146,864 — (962,388 ) — Long-term portion of customer accounts receivable, net of allowances — 455,443 230,901 — 686,344 Property and equipment, net — 148,983 — — 148,983 Deferred income taxes 27,535 — — — 27,535 Other assets — 7,651 — — 7,651 Total assets $ 843,059 $ 1,394,564 $ 617,944 $ (970,660 ) $ 1,884,907 Liabilities and Stockholders’ Equity Current liabilities: Current maturities of debt and financing lease obligations $ — $ 474 $ 53,635 $ — $ 54,109 Accounts payable — 71,118 — — 71,118 Accrued expenses 686 88,478 3,939 (2,768 ) 90,335 Other current liabilities — 24,918 2,592 (5,504 ) 22,006 Total current liabilities 686 184,988 60,166 (8,272 ) 237,568 Deferred rent — 93,127 — — 93,127 Long-term debt and financing lease obligations 222,398 270,831 407,993 — 901,222 Other long-term liabilities — 30,094 2,921 — 33,015 Total liabilities 223,084 579,040 471,080 (8,272 ) 1,264,932 Total stockholders’ equity 619,975 815,524 146,864 (962,388 ) 619,975 Total liabilities and stockholders’ equity $ 843,059 $ 1,394,564 $ 617,944 $ (970,660 ) $ 1,884,907
Condensed Consolidated Statement of Operations	Condensed Consolidated Statement of Income for the Three Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 306,062 $ — $ — $ 306,062 Finance charges and other revenues — 43,327 51,670 — 94,997 Servicing fee revenue — 8,865 — (8,865 ) — Total revenues — 358,254 51,670 (8,865 ) 401,059 Costs and expenses: Cost of goods sold — 182,065 — — 182,065 Selling, general and administrative expense — 125,549 10,800 (8,865 ) 127,484 Provision for bad debts — 20,355 29,381 — 49,736 Total costs and expenses — 327,969 40,181 (8,865 ) 359,285 Operating income — 30,285 11,489 — 41,774 Interest expense 4,443 1,337 8,616 — 14,396 Income (loss) before income taxes (4,443 ) 28,948 2,873 — 27,378 Provision (benefit) for income taxes (1,218 ) 7,979 643 — 7,404 Net income (loss) (3,225 ) 20,969 2,230 — 19,974 Income from consolidated subsidiaries 23,199 2,230 — (25,429 ) — Consolidated net income $ 19,974 $ 23,199 $ 2,230 $ (25,429 ) $ 19,974 Condensed Consolidated Statement of Income for the Three Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 296,313 $ — $ — $ 296,313 Finance charges and other revenues — 56,653 31,654 — 88,307 Servicing fee revenue — 3,035 — (3,035 ) — Total revenues — 356,001 31,654 (3,035 ) 384,620 Costs and expenses: Cost of goods sold — 173,627 — — 173,627 Selling, general and administrative expense — 115,515 8,210 (3,035 ) 120,690 Provision for bad debts — 29,868 20,883 — 50,751 Charges and credits — 300 — — 300 Total costs and expenses — 319,310 29,093 (3,035 ) 345,368 Operating income — 36,691 2,561 — 39,252 Interest expense 4,448 3,733 7,385 — 15,566 Loss on extinguishment of debt — 142 1,225 — 1,367 Income (loss) before income taxes (4,448 ) 32,816 (6,049 ) — 22,319 Provision (benefit) for income taxes (1,058 ) 7,805 (1,439 ) — 5,308 Net income (loss) (3,390 ) 25,011 (4,610 ) — 17,011 Income (loss) from consolidated subsidiaries 20,401 (4,610 ) — (15,791 ) — Consolidated net income (loss) $ 17,011 $ 20,401 $ (4,610 ) $ (15,791 ) $ 17,011 Condensed Consolidated Statement of Income for the Six Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 568,041 $ — $ — $ 568,041 Finance charges and other revenues — 107,352 79,178 — 186,530 Servicing fee revenue — 17,698 — (17,698 ) — Total revenues — 693,091 79,178 (17,698 ) 754,571 Costs and expenses: Cost of goods sold — 339,293 — — 339,293 Selling, general and administrative expense — 245,005 18,091 (17,698 ) 245,398 Provision for bad debts — 44,339 45,443 — 89,782 Charges and credits — (695 ) — — (695 ) Total costs and expenses — 627,942 63,534 (17,698 ) 673,778 Operating income — 65,149 15,644 — 80,793 Interest expense 8,886 5,924 14,083 — 28,893 Income (loss) before income taxes (8,886 ) 59,225 1,561 — 51,900 Provision (benefit) for income taxes (2,126 ) 14,169 374 — 12,417 Net income (loss) (6,760 ) 45,056 1,187 — 39,483 Income from consolidated subsidiaries 46,243 1,187 — (47,430 ) — Consolidated net income $ 39,483 $ 46,243 $ 1,187 $ (47,430 ) $ 39,483 Condensed Consolidated Statement of Income for the Six Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Revenues: Total net sales $ — $ 572,069 $ — $ — $ 572,069 Finance charges and other revenues — 102,308 68,630 — 170,938 Servicing fee revenue — 19,781 — (19,781 ) — Total revenues — 694,158 68,630 (19,781 ) 743,007 Costs and expenses: Cost of goods sold — 340,216 — — 340,216 Selling, general and administrative expense — 235,308 20,041 (19,781 ) 235,568 Provision for bad debts — 36,876 58,031 — 94,907 Charges and credits — 300 — — 300 Total costs and expenses — 612,700 78,072 (19,781 ) 670,991 Operating income (loss) — 81,458 (9,442 ) — 72,016 Interest expense 8,891 6,766 16,729 — 32,386 Loss on extinguishment of debt — 142 1,631 — 1,773 Income (loss) before income taxes (8,891 ) 74,550 (27,802 ) — 37,857 Provision (benefit) for income taxes (1,906 ) 15,979 (5,959 ) — 8,114 Net income (loss) (6,985 ) 58,571 (21,843 ) — 29,743 Income (loss) from consolidated subsidiaries 36,728 (21,843 ) — (14,885 ) — Consolidated net income (loss) $ 29,743 $ 36,728 $ (21,843 ) $ (14,885 ) $ 29,743
Condensed Consolidated Statement of Cash Flows	Condensed Consolidated Statement of Cash Flows for the Six Months Ended July 31, 2019 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Net cash provided by (used in) operating activities $ (597 ) $ 173,701 $ (83,660 ) $ — $ 89,444 Cash flows from investing activities: Purchase of customer accounts receivables — — (379,200 ) 379,200 — Sale of customer accounts receivables — — 379,200 (379,200 ) — Purchase of property and equipment — (33,330 ) — — (33,330 ) Investment in subsidiary — (33,019 ) — 33,019 — Net cash used in investing activities — (66,349 ) — 33,019 (33,330 ) Cash flows from financing activities: Proceeds from issuance of asset-backed notes — — 381,790 — 381,790 Payments on asset-backed notes — — (234,162 ) — (234,162 ) Borrowings from revolving credit facility — 778,166 — — 778,166 Contribution from subsidiary 33,019 — — (33,019 ) — Payments on revolving credit facility — (881,166 ) — — (881,166 ) Payments of debt issuance costs and amendment fees — (55 ) (3,437 ) — (3,492 ) Payments on warehouse facility — — (51,561 ) — (51,561 ) Proceeds from stock issued under employee benefit plans 597 — — — 597 Tax payments associated with equity-based compensation transactions — (1,781 ) — — (1,781 ) Purchase of treasury stock (33,019 ) — — — (33,019 ) Other — (641 ) — — (641 ) Net cash provided by (used in) financing activities 597 (105,477 ) 92,630 (33,019 ) (45,269 ) Net change in cash, cash equivalents and restricted cash — 1,875 8,970 — 10,845 Cash, cash equivalents and restricted cash, beginning of period — 7,462 57,475 — 64,937 Cash, cash equivalents and restricted cash, end of period $ — $ 9,337 $ 66,445 $ — $ 75,782 Condensed Consolidated Statement of Cash Flows for the Six Months Ended July 31, 2018 : (in thousands) Conn’s, Inc. Guarantors Non-Guarantor Subsidiaries Eliminations Consolidated Net cash provided by (used in) operating activities $ (834 ) $ (33 ) $ 156,519 $ — $ 155,652 Cash flows from investing activities: Purchase of customer accounts receivables — — (170,144 ) 170,144 — Sale of customer accounts receivables — — 170,144 (170,144 ) — Purchase of property and equipment — (12,166 ) — — (12,166 ) Net cash used in investing activities — (12,166 ) — — (12,166 ) Cash flows from financing activities: Payments on asset-backed notes — (169,803 ) (312,080 ) — (481,883 ) Borrowings from revolving credit facility — 839,236 — — 839,236 Payments on revolving credit facility — (655,036 ) — — (655,036 ) Borrowings from warehouse facility — — 173,286 — 173,286 Payments of debt issuance costs and amendment fees — (2,825 ) (714 ) — (3,539 ) Payments on warehouse facility — — (52,226 ) — (52,226 ) Proceeds from stock issued under employee benefit plans 834 — — — 834 Tax payments associated with equity-based compensation transactions — (2,516 ) — — (2,516 ) Payments from extinguishment of debt — (1,177 ) — — (1,177 ) Other — (531 ) — — (531 ) Net cash provided by (used in) financing activities 834 7,348 (191,734 ) — (183,552 ) Net change in cash, cash equivalents and restricted cash — (4,851 ) (35,215 ) — (40,066 ) Cash, cash equivalents and restricted cash, beginning of period — 10,836 85,322 — 96,158 Cash, cash equivalents and restricted cash, end of period $ — $ 5,985 $ 50,107 $ — $ 56,092

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands	6 Months Ended
	Jul. 31, 2019USD ($)segment	Jul. 31, 2018	Jan. 31, 2019USD ($)
Debt Instrument [Line Items]
Number of operating segments | segment	2
Cash and Cash Equivalents and Restricted Cash
Cash and cash equivalents include credit card deposits in-transit	$ 2,300		$ 2,500
Restricted cash	68,219		59,025
Interest Income on Customer Accounts Receivable
Deferred revenue	11,600		11,200
Nonaccrual status	14,600		13,900
Amount in bankruptcy and less than 60 days past due	12,100		12,000
90 days past due and still accruing	95,400		106,500
Debt Issuance Costs
Deferred debt issuance costs	$ 6,104		5,637
Income Taxes
Effective tax rate	23.90%	21.40%
Fair Value of Financial Instruments
Long-term debt	$ 560,425
Senior Notes [Member]
Fair Value of Financial Instruments
Debt fair value	230,200
Revolving Credit Facility [Member]
Debt Issuance Costs
Deferred debt issuance costs	5,200		6,100
Securitized Receivables Servicer [Member]
Cash and Cash Equivalents and Restricted Cash
Restricted cash	12,700		12,200
Collateral Held by VIE [Member]
Cash and Cash Equivalents and Restricted Cash
Restricted cash	$ 53,700		$ 45,300

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Stock-based Compensation (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018	Jul. 31, 2019	Jul. 31, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock awards granted (in shares)	134,259	69,478	137,688	770,055
Aggregate grant date fair value	$ 2,774	$ 1,673	$ 2,845	$ 17,184
Dividend yield				0.00%
Stock-based compensation expense	$ 3,400	$ 3,100	$ 6,636	$ 5,562
Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years
Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
(RSUs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
RSUs and PSUs (in shares)	100,365	69,478	103,794	149,889
Stock Option [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock Options (in shares)	0	0	0	620,166
Expected volatility rate				68.00%
Expected term				6 years 6 months
Risk free interest rate				2.67%
Phantom Share Units (PSUs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
RSUs and PSUs (in shares)	33,894	0	33,894	0

Summary of Significant Accoun_6

Summary of Significant Accounting Policies - Earnings per Share (Details) - shares	3 Months Ended		6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018	Jul. 31, 2019	Jul. 31, 2018
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Weighted average common shares outstanding - Basic (in shares)	31,442,909	31,652,017	31,660,320	31,597,225
Dilutive effect of stock options, RSUs and PSUs (in shares)	515,795	590,446	537,704	613,534
Weighted average common shares outstanding - Diluted (in shares)	31,958,704	32,242,463	32,198,024	32,210,759
Weighted average number of stock options and restricted stock units not included in the calculation of the dilutive effect of stock options and restricted stock units (in shares)	927,969	624,291	892,098	497,224
Phantom Share Units (PSUs) [Member]
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Not Issued			228,477	400,834

Summary of Significant Accoun_7

Summary of Significant Accounting Policies - Recent Accounting Pronouncements (Details) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jul. 31, 2019	Jul. 31, 2019	Jul. 31, 2018	Apr. 30, 2019	Feb. 01, 2019	Jan. 31, 2019	Apr. 30, 2018	Feb. 01, 2018	Jan. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Assets, Current	$ 1,032,042	$ 1,032,042			$ 1,011,411	$ 1,014,394
Operating lease, right-of-use asset	248,707	248,707			227,421	0
Deferred income taxes	25,612	25,612			26,088	27,535
Current liabilities	206,099	206,099			225,142	237,568
Operating lease liability - current	33,398	33,398			29,815	0
Deferred rent	0	0			0	93,127
Operating lease liability - non current	331,010	331,010			300,170	0
Other long-term liabilities	26,400	26,400			25,409	33,015
Stockholders' equity	636,735	636,735	$ 569,648	$ 647,818	626,134	619,975	$ 549,655		$ 535,068
Adoption of ASU 2016-02					6,159			$ 957
Total lease liabilities	375,814	375,814
Accounts receivable for tenant improvement allowances	11,400	11,400
Deferred revenue	11,600	11,600				11,200
Other accounts receivable	67,056	67,056				67,078
Net cash provided by (used in) financing activities		(45,269)	(183,552)
Payment for debt extinguishment		0	1,177
Customer Deposits [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Deferred revenue, revenue recognized	1,000	1,400
RSA Administration Fees [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Deferred revenue, revenue recognized	1,300		2,500
Accounting Standards Update 2016-02 [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Assets, Current					(2,983)
Operating lease, right-of-use asset					227,421
Deferred income taxes					(1,400)
Current liabilities					(12,426)
Operating lease liability - current					29,815
Deferred rent					(93,127)
Operating lease liability - non current					300,170
Other long-term liabilities					(7,606)
Stockholders' equity					6,159
Sale and leaseback transaction, deferred gain, gross					7,600
Total lease liabilities					340,500
Accounts receivable for tenant improvement allowances					10,500
Retained Earnings [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Stockholders' equity	$ 554,114	$ 554,114	$ 464,367	$ 534,140		$ 508,472	$ 447,356		$ 433,667
Adoption of ASU 2016-02					6,159			$ 957
Retained Earnings [Member] | Accounting Standards Update 2016-02 [Member]
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Adoption of ASU 2016-02					$ 6,200

Customer Accounts Receivable (D

Customer Accounts Receivable (Details) - USD ($) $ in Thousands	6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018	Jan. 31, 2019
Quantitative information about the receivables portfolio managed [Abstract]
Customer accounts receivable portfolio balance	$ 1,557,920		$ 1,589,828
Carrying value of customer accounts receivable	15,866		19,257
Carrying value of customer accounts receivable	1,511,099		1,538,437
Allowance for Doubtful Accounts Receivable Not Including Interest	(192,288)		(199,324)
Total customer accounts receivable, net	1,318,811		1,339,113
Short-term portion of customer accounts receivable, net	(664,980)		(652,769)
Long-term customer accounts receivable, net	653,831		686,344
Customer accounts receivable 60 days past due	132,187		146,188
Financing Receivable Outstanding Balance Reaged	389,591		395,576
Past due	420,500		420,900
Amounts included within past due and reaged accounts	86,000		92,400
Finance Receivable, Re-Aged	15,900		26,500
Accounts Receivable, Restructured Accounts, Past Due	44,300		43,900
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	214,879	$ 203,572
Provision	116,129	118,263
Principal charge-offs	(110,597)	(107,388)
Interest charge-offs	(25,442)	(21,133)
Recoveries	12,532	10,295
Allowance at end of period	207,501	203,609
Average total customer portfolio balance	1,552,855	1,503,311
Allowance for Doubtful Accounts Receivable Interest	15,213		15,555
Restructured Accounts [Member]
Quantitative information about the receivables portfolio managed [Abstract]
Allowance for bad debts	(15,742)		$ (16,579)
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	67,756	54,716
Provision	37,067	33,146
Principal charge-offs	(30,267)	(25,264)
Interest charge-offs	(6,963)	(4,972)
Recoveries	3,430	2,422
Allowance at end of period	71,023	60,048
Average total customer portfolio balance	192,212	162,951
Customer Accounts Receivable [Member]
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	147,123	148,856
Provision	79,062	85,117
Principal charge-offs	(80,330)	(82,124)
Interest charge-offs	(18,479)	(16,161)
Recoveries	9,102	7,873
Allowance at end of period	136,478	143,561
Average total customer portfolio balance	$ 1,360,643	$ 1,340,360

Finance Charges and Other Rev_3

Finance Charges and Other Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018	Jul. 31, 2019	Jul. 31, 2018
Troubled Debt Restructuring, Debtor, Subsequent Periods [Line Items]
Interest income and fees	$ 85,204	$ 80,435	$ 169,221	$ 156,781
Insurance income	9,590	7,774	16,904	14,045
Other revenues	203	98	405	112
Provisions for uncollectible interest	14,400	12,400	26,700	23,900
Other Income	94,997	88,307	186,530	170,938
Financing Receivable [Member]
Troubled Debt Restructuring, Debtor, Subsequent Periods [Line Items]
Interest income and fees	$ 8,600	$ 6,500	$ 16,700	$ 12,300

Debt and Financing Lease Obli_3

Debt and Financing Lease Obligations - Schedule of Debt and Capital Lease Obligations (Details) - USD ($) $ in Thousands	Jul. 31, 2019	Jan. 31, 2019
Long-term debt [Abstract]
Long-term debt	$ 560,425
Financing lease obligations	5,402	$ 5,075
Total debt and financing lease obligations	956,327	962,934
Less:
Discount on debt	(1,684)	(1,966)
Deferred debt issuance costs	(6,104)	(5,637)
Current maturities of long-term debt and financing lease obligations	(2,558)	(54,109)
Long-term debt and financing lease obligations	945,981	901,222
2017-B Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	29,001
2017-B Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	78,640
2018-A VIE Class A Notes [Member]
Long-term debt [Abstract]
Long-term debt	61,415
2018-A VIE Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	37,038
2018-A VIE Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	37,038
2019-A VIE Class A Notes [Member]
Long-term debt [Abstract]
Long-term debt	187,959
2019-A VIE Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	64,750
2019-A VIE Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	62,510
Warehouse Notes [Member]
Long-term debt [Abstract]
Long-term debt	2,074	53,635
Senior Notes [Member]
Long-term debt [Abstract]
Long-term debt	227,000	227,000
Secured Debt [Member] | 2017-B Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	29,001	98,297
Secured Debt [Member] | 2017-B Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	78,640	78,640
Secured Debt [Member] | 2018-A VIE Class A Notes [Member]
Long-term debt [Abstract]
Long-term debt	61,415	105,971
Secured Debt [Member] | 2018-A VIE Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	37,038	63,908
Secured Debt [Member] | 2018-A VIE Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	37,038	63,908
Secured Debt [Member] | 2019-A VIE Class A Notes [Member]
Long-term debt [Abstract]
Long-term debt	187,959	0
Secured Debt [Member] | 2019-A VIE Class B Notes [Member]
Long-term debt [Abstract]
Long-term debt	64,750	0
Secured Debt [Member] | 2019-A VIE Class C Notes [Member]
Long-term debt [Abstract]
Long-term debt	62,510	0
Revolving Credit Facility [Member]
Less:
Deferred debt issuance costs	(5,200)	(6,100)
Revolving Credit Facility [Member] | Line of Credit [Member]
Long-term debt [Abstract]
Long-term debt	$ 163,500	$ 266,500

Debt and Financing Lease Obli_4

Debt and Financing Lease Obligations - Senior Notes (Details) - USD ($)	Jul. 31, 2019	Jul. 01, 2014
Debt Instrument [Line Items]
Original principal amount	$ 1,071,970,000
Senior Notes [Member] | Senior Unsecured Notes Due July 2022 [Member]
Debt Instrument [Line Items]
Original principal amount		$ 250,000,000
Interest rate on notes (in hundredths)		7.25%
Effective interest rate		7.80%
Restrictions on payment of dividends, amount free from restriction	213,800,000
Trigger amount under indenture		$ 25,000,000
Line of Credit [Member] | Revolving Credit Facility [Member]
Debt Instrument [Line Items]
Restrictions on payment of dividends, amount free from restriction	$ 266,400,000

Debt and Financing Lease Obli_5

Debt and Financing Lease Obligations - Asset Backed Notes (Details) - USD ($) $ in Thousands	Apr. 24, 2019	Aug. 15, 2018	Jul. 16, 2018	Dec. 20, 2017	Jul. 31, 2019	Jan. 31, 2019
Debt Instrument [Line Items]
Original Principal Amount					$ 1,071,970
Original Net Proceeds					1,062,998
Current Principal Amount					560,425
2017-B Class B Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					132,180
Original Net Proceeds				$ 131,281
Current Principal Amount					$ 29,001
Contractual Interest Rate					4.52%
Effective Interest Rate					5.30%
2017-B Class C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					$ 78,640
Original Net Proceeds				$ 77,843
Current Principal Amount					$ 78,640
Contractual Interest Rate					5.95%
Effective Interest Rate					6.35%
2018-A VIE Class A Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					$ 219,200
Original Net Proceeds		$ 217,832
Current Principal Amount					$ 61,415
Contractual Interest Rate					3.25%
Effective Interest Rate					4.82%
2018-A VIE Class B Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					$ 69,550
Original Net Proceeds		69,020
Current Principal Amount					$ 37,038
Contractual Interest Rate					4.65%
Effective Interest Rate					5.60%
2018-A VIE Class C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					$ 69,550
Original Net Proceeds		$ 68,850
Current Principal Amount					$ 37,038
Contractual Interest Rate					6.02%
Effective Interest Rate					6.97%
2019-A VIE Class A Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount	$ 254,500				$ 254,530
Original Net Proceeds	$ 253,026
Current Principal Amount					$ 187,959
Contractual Interest Rate	3.40%				3.40%
Effective Interest Rate					4.71%
2019-A VIE Class B Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount	$ 64,800				$ 64,750
Original Net Proceeds	$ 64,276
Current Principal Amount					$ 64,750
Contractual Interest Rate	4.36%				4.36%
Effective Interest Rate					5.17%
2019-A VIE Class C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount	$ 62,500				$ 62,510
Original Net Proceeds	$ 61,898
Current Principal Amount					$ 62,510
Contractual Interest Rate	5.29%				5.29%
Effective Interest Rate					6.18%
Warehouse Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount					$ 121,060
Original Net Proceeds			$ 118,972
Current Principal Amount					$ 2,074	$ 53,635
Contractual Interest Rate					2.50%
Effective Interest Rate					6.43%
2019-A VIE Class A, B, And C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount	$ 381,800
Original Net Proceeds	$ 379,200
Asset-backed Securities [Member]
Debt Instrument [Line Items]
Monthly fee percentage on outstanding balance					4.75%

Debt and Financing Lease Obli_6

Debt and Financing Lease Obligations - Revolving Credit Facility (Details)	Oct. 31, 2018	May 23, 2018USD ($)	Jul. 31, 2019USD ($)
Line of Credit Facility [Line Items]
Interest Coverage Ratio for the trailing two quarters must equal or exceed (minimum)			4.38
Interest coverage ratio for the quarter must equal or exceed minimum			1
Original principal amount			$ 1,071,970,000
Line of Credit [Member] | Revolving Credit Facility [Member]
Line of Credit Facility [Line Items]
Maximum capacity extended under credit facility		$ 650,000,000
Weighted-average interest rate			6.50%
Restrictions on payment of dividends, amount free from restriction			$ 266,400,000
Line of Credit [Member] | Revolving Credit Facility [Member] | Minimum [Member]
Line of Credit Facility [Line Items]
Unused capacity fee percentage	0.25%
Line of Credit [Member] | Revolving Credit Facility [Member] | Maximum [Member]
Line of Credit Facility [Line Items]
Unused capacity fee percentage	0.50%
Line of Credit [Member] | Revolving Credit Facility [Member] | Alternate Base Rate [Member] | Minimum [Member]
Line of Credit Facility [Line Items]
Variable basis spread		1.50%
Line of Credit [Member] | Revolving Credit Facility [Member] | Alternate Base Rate [Member] | Maximum [Member]
Line of Credit Facility [Line Items]
Variable basis spread		2.25%
Line of Credit [Member] | Letter of Credit [Member]
Line of Credit Facility [Line Items]
Original principal amount			40,000,000
Revolving Credit Facility [Member]
Line of Credit Facility [Line Items]
Available borrowing capacity			403,000,000
Sub-facility for letters of credit			2,500,000
Additional remaining borrowing capacity			$ 81,000,000
Revolving Credit Facility [Member] | LIBOR [Member] | Minimum [Member]
Line of Credit Facility [Line Items]
Variable basis spread		2.50%
Revolving Credit Facility [Member] | LIBOR [Member] | Maximum [Member]
Line of Credit Facility [Line Items]
Variable basis spread		3.25%

Debt and Financing Lease Obli_7

Debt and Financing Lease Obligations - Debt Covenants (Details)	6 Months Ended
	Jul. 31, 2019USD ($)
Actual
Interest Coverage Ratio for the quarter must equal or exceed (minimum)	4.69
Interest Coverage Ratio for the trailing two quarters must equal or exceed (minimum)	4.38
Leverage Ratio must not exceed (maximum)	1.90
ABS Excluded Leverage Ratio must not exceed (maximum)	1.12
Capital Expenditures, net, must not exceed (maximum)	$ 27,300,000
Required Minimum/ Maximum
Interest Coverage Ratio for the quarter must equal or exceed (minimum)	1
Interest Coverage Ratio for the trailing two quarters must equal or exceed (minimum)	1.5
Leverage Ratio must not exceed (maximum)	4
ABS Excluded Leverage Ratio must not exceed (maximum)	2
Capital Expenditures, net, must not exceed (maximum)	$ 100,000,000
Determination period	12 months

Leases - Narrative (Details)

Leases - Narrative (Details) $ in Millions	Jul. 31, 2019USD ($)
Lessee, Lease, Description [Line Items]
Accounts receivable for tenant improvement allowances	$ 11.4
Land, Buildings and Improvements [Member] | Minimum [Member]
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	5 years
Land, Buildings and Improvements [Member] | Maximum [Member]
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	15 years
Equipment [Member] | Minimum [Member]
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	3 years
Equipment [Member] | Maximum [Member]
Lessee, Lease, Description [Line Items]
Lessee, operating lease, term of contract	5 years

Leases - Supplemental Lease Inf

Leases - Supplemental Lease Information (Details) - USD ($) $ in Thousands	Jul. 31, 2019	Feb. 01, 2019	Jan. 31, 2019
Assets
Operating lease assets	$ 248,707	$ 227,421	$ 0
Finance lease assets	5,993
Total leased assets	254,700
Liabilities
Operating lease liability - current	44,804
Current maturities of debt and finance lease obligations	613
Operating lease liability - non current	331,010	$ 300,170	$ 0
Long-term debt and finance lease obligations	4,789
Total lease liabilities	$ 381,216

Leases - Lease Cost (Details)

Leases - Lease Cost (Details) - USD ($) $ in Thousands	3 Months Ended	6 Months Ended
	Jul. 31, 2019	Jul. 31, 2019
Leases [Abstract]
Operating lease costs	$ 14,587	$ 28,515

Leases - Other Information (Det

Leases - Other Information (Details) $ in Thousands	6 Months Ended
	Jul. 31, 2019USD ($)
Cash paid for amounts included in the measurement of lease liabilities
Operating cash flows for operating leases	$ 33,408
Weighted-average remaining lease term (in years)
Finance leases	11 years 4 months 10 days
Operating leases	7 years 3 months 4 days
Weighted-average discount rate
Finance leases	6.10%
Operating Leases	8.50%

Leases - Summary of our Minimum

Leases - Summary of our Minimum Contractual Commitements and Obligations (Details) - USD ($) $ in Thousands	Jul. 31, 2019	Jan. 31, 2019
Operating Leases
2019	$ 74,187
2020	73,119
2021	72,213
2022	68,284
2023	61,316
Thereafter	157,042
Total undiscounted cash flows	506,161
Less: Interest	130,347
Total lease liabilities	375,814
Finance Leases
2019	925
2020	889
2021	763
2022	731
2023	771
Thereafter	3,576
Total undiscounted cash flows	7,655
Less: Interest	2,253
Total lease liabilities	5,402	$ 5,075
Total
2019	75,112
2020	74,008
2021	72,976
2022	69,015
2023	62,087
Thereafter	160,618
Total undiscounted cash flows	513,816
Less: Interest	132,600
Total lease liabilities	$ 381,216

Contingencies Regulatory Matter

Contingencies Regulatory Matters (Details) $ in Millions	3 Months Ended
	Jul. 31, 2019USD ($)
Commitments and Contingencies Disclosure [Abstract]
Litigation Settlement, Expense	$ 1.1

Variable Interest Entity - Add

Variable Interest Entity - Additional Information (Details) - USD ($) $ in Thousands	6 Months Ended
	Jul. 31, 2019	Jan. 31, 2019
Variable Interest Entity [Line Items]
Long-term debt	$ 560,425
Asset-backed Securities [Member]
Variable Interest Entity [Line Items]
Monthly fee percentage on outstanding balance	4.75%
2018-A VIE Class A Notes [Member]
Variable Interest Entity [Line Items]
Long-term debt	$ 61,415
2018-A VIE Class A Notes [Member] | Secured Debt [Member]
Variable Interest Entity [Line Items]
Long-term debt	$ 61,415	$ 105,971

Variable Interest Entity (Detai

Variable Interest Entity (Details) - USD ($) $ in Thousands	Jul. 31, 2019	Jan. 31, 2019	Jul. 31, 2018	Jan. 31, 2018
Assets:
Restricted cash	$ 68,219	$ 59,025
Customer accounts receivable:
Restructured accounts	190,654	183,641
Allowance for uncollectible accounts	(207,501)	(214,879)	$ (203,609)	$ (203,572)
Allowance for no-interest option credit programs	15,866	19,257
Total customer accounts receivable, net	1,318,811	1,339,113
Total assets	2,146,225	1,884,907	$ 1,796,501
Liabilities:
Total long-term debt	560,425
Long-term debt	945,981	901,222
Less: deferred debt issuance costs	(6,104)	(5,637)
Total liabilities	1,509,490	1,264,932
2017-B Class B Notes [Member]
Liabilities:
Total long-term debt	29,001
2017-B Class C Notes [Member]
Liabilities:
Total long-term debt	78,640
2018-A VIE Class A Notes [Member]
Liabilities:
Total long-term debt	61,415
2018-A VIE Class B Notes [Member]
Liabilities:
Total long-term debt	37,038
2018-A VIE Class C Notes [Member]
Liabilities:
Total long-term debt	37,038
Warehouse Notes [Member]
Liabilities:
Total long-term debt	2,074	53,635
2019-A VIE Class A Notes [Member]
Liabilities:
Total long-term debt	187,959
2019-A VIE Class B Notes [Member]
Liabilities:
Total long-term debt	64,750
2019-A VIE Class C Notes [Member]
Liabilities:
Total long-term debt	62,510
Secured Debt [Member] | 2017-B Class B Notes [Member]
Liabilities:
Total long-term debt	29,001	98,297
Secured Debt [Member] | 2017-B Class C Notes [Member]
Liabilities:
Total long-term debt	78,640	78,640
Secured Debt [Member] | 2018-A VIE Class A Notes [Member]
Liabilities:
Total long-term debt	61,415	105,971
Secured Debt [Member] | 2018-A VIE Class B Notes [Member]
Liabilities:
Total long-term debt	37,038	63,908
Secured Debt [Member] | 2018-A VIE Class C Notes [Member]
Liabilities:
Total long-term debt	37,038	63,908
Secured Debt [Member] | 2019-A VIE Class A Notes [Member]
Liabilities:
Total long-term debt	187,959	0
Secured Debt [Member] | 2019-A VIE Class B Notes [Member]
Liabilities:
Total long-term debt	64,750	0
Secured Debt [Member] | 2019-A VIE Class C Notes [Member]
Liabilities:
Total long-term debt	62,510	0
Variable Interest Entity [Member]
Assets:
Restricted cash	66,444	57,475
Due from Conn’s, Inc., net	8,874	5,504
Customer accounts receivable:
Customer accounts receivable	625,436	538,826
Restructured accounts	152,062	135,834
Allowance for uncollectible accounts	(125,142)	(106,327)
Allowance for no-interest option credit programs	7,278	8,047
Allowance for bad debts	(6,213)	(5,321)
Total customer accounts receivable, net	638,865	554,965
Total assets	714,183	617,944
Liabilities:
Accrued expenses	4,465	3,939
Other liabilities	5,086	5,513
Total long-term debt	554,636	407,993
Debt, Long-term and Short-term, Combined Amount	556,581	461,628
Long-term debt	558,351	410,724
Less: deferred debt issuance costs	(3,715)	(2,731)
Total liabilities	566,132	471,080
Variable Interest Entity [Member] | Warehouse Notes [Member]
Liabilities:
Short-term Debt	$ 1,945	$ 53,635

Segment Reporting (Details)

Segment Reporting (Details) $ in Thousands	3 Months Ended		6 Months Ended
	Jul. 31, 2019USD ($)storestate	Jul. 31, 2018USD ($)	Jul. 31, 2019USD ($)segmentstorestate	Jul. 31, 2018USD ($)	Jan. 31, 2019USD ($)
Segment Reporting Information [Line Items]
Number of operating segments | segment			2
Estimated annual rate of reimbursement (in hundredths)			2.50%
Number of states with retail stores | state	14		14
Revenues:
Other Income	$ 94,997	$ 88,307	$ 186,530	$ 170,938
Total revenues	401,059	384,620	754,571	743,007
Total Net Sales	306,062	296,313	568,041	572,069
Costs and expenses:
Cost of goods sold	182,065	173,627	339,293	340,216
Selling, general and administrative expense	127,484	120,690	245,398	235,568
Provision for bad debts	49,736	50,751	89,782	94,907
Charges and credits	0	300	(695)	300
Total costs and expenses	359,285	345,368	673,778	670,991
Operating income	41,774	39,252	80,793	72,016
Interest expense	14,396	15,566	28,893	32,386
Loss on extinguishment of debt	0	1,367	0	1,773
Income before income taxes	27,378	22,319	51,900	37,857
Allocation of overhead by operating segments	9,700	9,300	17,600	17,600
Assets	2,146,225	1,796,501	2,146,225	1,796,501	$ 1,884,907
Intersegment Eliminations [Member]
Revenues:
Total revenues	9,700	9,400	19,400	18,800
Retail [Member]
Revenues:
Other Income	203	98	405	112
Total revenues	306,265	296,411	568,446	572,181
Total Net Sales	306,062	296,313	568,041	572,069
Costs and expenses:
Cost of goods sold	182,065	173,627	339,293	340,216
Selling, general and administrative expense	88,147	83,003	167,769	160,755
Provision for bad debts	(19)	243	110	503
Charges and credits	0	300	(695)	300
Total costs and expenses	270,193	257,173	506,477	501,774
Operating income	36,072	39,238	61,969	70,407
Interest expense	0	0	0	0
Loss on extinguishment of debt	0	0	0	0
Income before income taxes	36,072	39,238	61,969	70,407
Assets	699,382	416,166	699,382	416,166
Credit [Member]
Revenues:
Other Income	94,794	88,209	186,125	170,826
Total revenues	94,794	88,209	186,125	170,826
Total Net Sales	0	0	0	0
Costs and expenses:
Cost of goods sold	0	0	0	0
Selling, general and administrative expense	39,337	37,687	77,629	74,813
Provision for bad debts	49,755	50,508	89,672	94,404
Charges and credits	0	0	0	0
Total costs and expenses	89,092	88,195	167,301	169,217
Operating income	5,702	14	18,824	1,609
Interest expense	14,396	15,566	28,893	32,386
Loss on extinguishment of debt	0	1,367	0	1,773
Income before income taxes	(8,694)	(16,919)	(10,069)	(32,550)
Assets	1,446,843	1,380,335	1,446,843	1,380,335
Furniture and Mattress [Member]
Revenues:
Total revenues	99,455	97,066	187,819	194,086
Furniture and Mattress [Member] | Retail [Member]
Revenues:
Total revenues	99,455	97,066	187,819	194,086
Furniture and Mattress [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Home Appliance [Member]
Revenues:
Total revenues	99,356	91,471	176,646	169,494
Home Appliance [Member] | Retail [Member]
Revenues:
Total revenues	99,356	91,471	176,646	169,494
Home Appliance [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Consumer Electronic [Member]
Revenues:
Total revenues	53,692	55,654	103,341	107,956
Consumer Electronic [Member] | Retail [Member]
Revenues:
Total revenues	53,692	55,654	103,341	107,956
Consumer Electronic [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Home Office [Member]
Revenues:
Total revenues	17,883	19,289	33,589	37,599
Home Office [Member] | Retail [Member]
Revenues:
Total revenues	17,883	19,289	33,589	37,599
Home Office [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Other [Member]
Revenues:
Total revenues	4,192	3,699	7,628	7,358
Other [Member] | Retail [Member]
Revenues:
Total revenues	4,192	3,699	7,628	7,358
Other [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Product [Member]
Revenues:
Total revenues	274,578	267,179	509,023	516,493
Product [Member] | Retail [Member]
Revenues:
Total revenues	274,578	267,179	509,023	516,493
Product [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
RSA Commission [Member]
Revenues:
Total revenues	27,647	25,662	51,671	48,525
RSA Commission [Member] | Retail [Member]
Revenues:
Total revenues	27,647	25,662	51,671	48,525
RSA Commission [Member] | Credit [Member]
Revenues:
Total revenues	0	0	0	0
Service [Member]
Revenues:
Total revenues	3,837	3,472	7,347	7,051
Service [Member] | Retail [Member]
Revenues:
Total revenues	3,837	3,472	7,347	7,051
Service [Member] | Credit [Member]
Revenues:
Total revenues	$ 0	$ 0	$ 0	$ 0
Outside of US [Member]
Segment Reporting Information [Line Items]
Number of stores | store	0		0

Guarantor Financial Informati_3

Guarantor Financial Information (Condensed Consolidated Balance Sheet) (Details) - USD ($) $ in Thousands	Jul. 31, 2019	Apr. 30, 2019	Feb. 01, 2019	Jan. 31, 2019	Jul. 31, 2018	Apr. 30, 2018	Jan. 31, 2018
Current assets:
Cash and cash equivalents	$ 7,563			$ 5,912
Restricted cash	68,219			59,025
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	664,980			652,769
Other accounts receivable	67,056			67,078
Inventories	213,513			220,034
Other current assets	10,711			9,576
Total current assets	1,032,042		$ 1,011,411	1,014,394
Investment in and advances to subsidiaries	0			0
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	653,831			686,344
Property and equipment, net	174,225			148,983
Operating lease assets	248,707		227,421	0
Deferred income taxes	25,612		26,088	27,535
Other assets	11,808			7,651
Total assets	2,146,225			1,884,907	$ 1,796,501
Current liabilities:
Current maturities of long-term debt and capital lease obligations	2,558			54,109
Accounts payable	73,205			71,118
Accrued expenses	85,709			90,335
Operating lease liability - current	33,398		29,815	0
Other current liabilities	11,229			22,006
Total current liabilities	206,099		225,142	237,568
Deferred rent	0		0	93,127
Operating lease liability - non current	331,010		300,170	0
Long-term debt and capital lease obligations	945,981			901,222
Other long-term liabilities	26,400		25,409	33,015
Total liabilities	1,509,490			1,264,932
Stockholders' equity	636,735	$ 647,818	$ 626,134	619,975	$ 569,648	$ 549,655	$ 535,068
Total liabilities and stockholders’ equity	2,146,225			1,884,907
Eliminations
Current assets:
Cash and cash equivalents	0			0
Restricted cash	0			0
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	0			0
Other accounts receivable	0			0
Inventories	0			0
Other current assets	(8,098)			(8,272)
Total current assets	(8,098)			(8,272)
Investment in and advances to subsidiaries	(982,913)			(962,388)
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	0			0
Property and equipment, net	0			0
Operating lease assets	0
Deferred income taxes	0			0
Other assets	0			0
Total assets	(991,011)			(970,660)
Current liabilities:
Current maturities of long-term debt and capital lease obligations	0			0
Accounts payable	0			0
Accrued expenses	(3,196)			(2,768)
Operating lease liability - current	0
Other current liabilities	(4,900)			(5,504)
Total current liabilities	(8,096)			(8,272)
Deferred rent				0
Operating lease liability - non current	0
Long-term debt and capital lease obligations	0			0
Other long-term liabilities	0			0
Total liabilities	(8,096)			(8,272)
Stockholders' equity	(982,915)			(962,388)
Total liabilities and stockholders’ equity	(991,011)			(970,660)
Conn’s, Inc.
Current assets:
Cash and cash equivalents	0			0
Restricted cash	0			0
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	0			0
Other accounts receivable	0			0
Inventories	0			0
Other current assets	0			0
Total current assets	0			0
Investment in and advances to subsidiaries	834,864			815,524
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	0			0
Property and equipment, net	0			0
Operating lease assets	0
Deferred income taxes	25,612			27,535
Other assets	0			0
Total assets	860,476			843,059
Current liabilities:
Current maturities of long-term debt and capital lease obligations	0			0
Accounts payable	0			0
Accrued expenses	686			686
Operating lease liability - current	0
Other current liabilities	0			0
Total current liabilities	686			686
Deferred rent				0
Operating lease liability - non current	0
Long-term debt and capital lease obligations	223,055			222,398
Other long-term liabilities	0			0
Total liabilities	223,741			223,084
Stockholders' equity	636,735			619,975
Total liabilities and stockholders’ equity	860,476			843,059
Guarantors
Current assets:
Cash and cash equivalents	7,563			5,912
Restricted cash	1,775			1,550
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	391,295			328,705
Other accounts receivable	67,056			67,078
Inventories	213,513			220,034
Other current assets	9,935			12,344
Total current assets	691,137			635,623
Investment in and advances to subsidiaries	148,049			146,864
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	288,651			455,443
Property and equipment, net	174,225			148,983
Operating lease assets	248,707
Deferred income taxes	0			0
Other assets	11,808			7,651
Total assets	1,562,577			1,394,564
Current liabilities:
Current maturities of long-term debt and capital lease obligations	613			474
Accounts payable	73,205			71,118
Accrued expenses	83,754			88,478
Operating lease liability - current	33,398
Other current liabilities	13,783			24,918
Total current liabilities	204,753			184,988
Deferred rent				93,127
Operating lease liability - non current	331,010
Long-term debt and capital lease obligations	168,290			270,831
Other long-term liabilities	23,660			30,094
Total liabilities	727,713			579,040
Stockholders' equity	834,864			815,524
Total liabilities and stockholders’ equity	1,562,577			1,394,564
Non-Guarantor Subsidiaries
Current assets:
Cash and cash equivalents	0			0
Restricted cash	66,444			57,475
Customer accounts receivable, net of allowances (includes VIE balances of $273,685 and $324,064, respectively)	273,685			324,064
Other accounts receivable	0			0
Inventories	0			0
Other current assets	8,874			5,504
Total current assets	349,003			387,043
Investment in and advances to subsidiaries	0			0
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $365,180 and $230,901, respectively)	365,180			230,901
Property and equipment, net	0			0
Operating lease assets	0
Deferred income taxes	0			0
Other assets	0			0
Total assets	714,183			617,944
Current liabilities:
Current maturities of long-term debt and capital lease obligations	1,945			53,635
Accounts payable	0			0
Accrued expenses	4,465			3,939
Operating lease liability - current	0
Other current liabilities	2,346			2,592
Total current liabilities	8,756			60,166
Deferred rent				0
Operating lease liability - non current	0
Long-term debt and capital lease obligations	554,636			407,993
Other long-term liabilities	2,740			2,921
Total liabilities	566,132			471,080
Stockholders' equity	148,051			146,864
Total liabilities and stockholders’ equity	$ 714,183			$ 617,944

Guarantor Financial Informati_4

Guarantor Financial Information (Condensed Consolidated Statement of Operations) (Details) - USD ($) $ in Thousands	3 Months Ended				6 Months Ended
	Jul. 31, 2019	Apr. 30, 2019	Jul. 31, 2018	Apr. 30, 2018	Jul. 31, 2019	Jul. 31, 2018
Revenues:
Total Net Sales	$ 306,062		$ 296,313		$ 568,041	$ 572,069
Other Income	94,997		88,307		186,530	170,938
Servicing fee revenue	0		0		0	0
Total revenues	401,059		384,620		754,571	743,007
Costs and expenses:
Cost of goods sold	182,065		173,627		339,293	340,216
Selling, general and administrative expense	127,484		120,690		245,398	235,568
Provision for bad debts	49,736		50,751		89,782	94,907
Charges and credits	0		300		(695)	300
Total costs and expenses	359,285		345,368		673,778	670,991
Operating income	41,774		39,252		80,793	72,016
Interest expense	14,396		15,566		28,893	32,386
Loss on extinguishment of debt	0		1,367		0	1,773
Income before income taxes	27,378		22,319		51,900	37,857
Provision for income taxes	7,404		5,308		12,417	8,114
Net income	19,974	$ 19,509	17,011	$ 12,732	39,483	29,743
Income from consolidated subsidiaries	0		0		0	0
Consolidated net income (loss)	19,974		17,011		39,483	29,743
Eliminations
Revenues:
Total Net Sales	0		0		0	0
Other Income	0		0		0	0
Servicing fee revenue	(8,865)		(3,035)		(17,698)	(19,781)
Total revenues	(8,865)		(3,035)		(17,698)	(19,781)
Costs and expenses:
Cost of goods sold	0		0		0	0
Selling, general and administrative expense	(8,865)		(3,035)		(17,698)	(19,781)
Provision for bad debts	0		0		0	0
Charges and credits			0		0	0
Total costs and expenses	(8,865)		(3,035)		(17,698)	(19,781)
Operating income	0		0		0	0
Interest expense	0		0		0	0
Loss on extinguishment of debt			0			0
Income before income taxes	0		0		0	0
Provision for income taxes	0		0		0	0
Net income	0		0		0	0
Income from consolidated subsidiaries	(25,429)		(15,791)		(47,430)	(14,885)
Consolidated net income (loss)	(25,429)		(15,791)		(47,430)	(14,885)
Conn’s, Inc.
Revenues:
Total Net Sales	0		0		0	0
Other Income	0		0		0	0
Servicing fee revenue	0		0		0	0
Total revenues	0		0		0	0
Costs and expenses:
Cost of goods sold	0		0		0	0
Selling, general and administrative expense	0		0		0	0
Provision for bad debts	0		0		0	0
Charges and credits			0		0	0
Total costs and expenses	0		0		0	0
Operating income	0		0		0	0
Interest expense	4,443		4,448		8,886	8,891
Loss on extinguishment of debt			0			0
Income before income taxes	(4,443)		(4,448)		(8,886)	(8,891)
Provision for income taxes	(1,218)		(1,058)		(2,126)	(1,906)
Net income	(3,225)		(3,390)		(6,760)	(6,985)
Income from consolidated subsidiaries	23,199		20,401		46,243	36,728
Consolidated net income (loss)	19,974		17,011		39,483	29,743
Guarantors
Revenues:
Total Net Sales	306,062		296,313		568,041	572,069
Other Income	43,327		56,653		107,352	102,308
Servicing fee revenue	8,865		3,035		17,698	19,781
Total revenues	358,254		356,001		693,091	694,158
Costs and expenses:
Cost of goods sold	182,065		173,627		339,293	340,216
Selling, general and administrative expense	125,549		115,515		245,005	235,308
Provision for bad debts	20,355		29,868		44,339	36,876
Charges and credits			300		(695)	300
Total costs and expenses	327,969		319,310		627,942	612,700
Operating income	30,285		36,691		65,149	81,458
Interest expense	1,337		3,733		5,924	6,766
Loss on extinguishment of debt			(142)			(142)
Income before income taxes	28,948		32,816		59,225	74,550
Provision for income taxes	7,979		7,805		14,169	15,979
Net income	20,969		25,011		45,056	58,571
Income from consolidated subsidiaries	2,230		(4,610)		1,187	(21,843)
Consolidated net income (loss)	23,199		20,401		46,243	36,728
Non-Guarantor Subsidiaries
Revenues:
Total Net Sales	0		0		0	0
Other Income	51,670		31,654		79,178	68,630
Servicing fee revenue	0		0		0	0
Total revenues	51,670		31,654		79,178	68,630
Costs and expenses:
Cost of goods sold	0		0		0	0
Selling, general and administrative expense	10,800		8,210		18,091	20,041
Provision for bad debts	29,381		20,883		45,443	58,031
Charges and credits			0		0	0
Total costs and expenses	40,181		29,093		63,534	78,072
Operating income	11,489		2,561		15,644	(9,442)
Interest expense	8,616		7,385		14,083	16,729
Loss on extinguishment of debt			(1,225)			(1,631)
Income before income taxes	2,873		(6,049)		1,561	(27,802)
Provision for income taxes	643		(1,439)		374	(5,959)
Net income	2,230		(4,610)		1,187	(21,843)
Income from consolidated subsidiaries	0		0		0	0
Consolidated net income (loss)	$ 2,230		$ (4,610)		$ 1,187	$ (21,843)

Guarantor Financial Informati_5

Guarantor Financial Information (Condensed Consolidated Statement of Cash Flows) (Details) - USD ($) $ in Thousands	6 Months Ended
	Jul. 31, 2019	Jul. 31, 2018
Condensed Cash Flow Statements, Captions [Line Items]
Net cash provided by (used in) operating activities	$ 89,444	$ 155,652
Cash flows from investing activities:
Purchase of customer accounts receivables	0	0
Sale of customer accounts receivables	0	0
Purchases of property and equipment	(33,330)	(12,166)
Investment in subsidiary	0
Net cash used in investing activities	(33,330)	(12,166)
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	381,790	0
Payments on asset-backed notes	(234,162)	(481,883)
Borrowings from revolving credit facility	778,166	839,236
Contribution to (from) subsidiary	0
Payments on revolving credit facility	(881,166)	(655,036)
Borrowings from warehouse facility	0	173,286
Payments of debt issuance costs and amendment fees	(3,492)	(3,539)
Payments on warehouse facility	(51,561)	(52,226)
Proceeds from stock issued under employee benefit plans	597	834
Tax payments associated with equity-based compensation transactions	(1,781)	(2,516)
Payment from extinguishment of debt	0	(1,177)
Payments for Repurchase of Common Stock	(33,019)	0
Other	(641)	(531)
Net cash used in financing activities	(45,269)	(183,552)
Net change in cash, cash equivalents and restricted cash	10,845	(40,066)
Cash, cash equivalents and restricted cash, beginning of period	64,937	96,158
Cash, cash equivalents and restricted cash, end of period	75,782	56,092
Eliminations
Condensed Cash Flow Statements, Captions [Line Items]
Net cash provided by (used in) operating activities	0	0
Cash flows from investing activities:
Purchase of customer accounts receivables	(379,200)	170,144
Sale of customer accounts receivables	(379,200)	(170,144)
Purchases of property and equipment	0	0
Investment in subsidiary	33,019
Net cash used in investing activities	33,019	0
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	0
Payments on asset-backed notes	0	0
Borrowings from revolving credit facility	0	0
Contribution to (from) subsidiary	(33,019)
Payments on revolving credit facility	0	0
Borrowings from warehouse facility		0
Payments of debt issuance costs and amendment fees	0	0
Payments on warehouse facility	0	0
Proceeds from stock issued under employee benefit plans	0	0
Tax payments associated with equity-based compensation transactions	0	0
Payment from extinguishment of debt		0
Payments for Repurchase of Common Stock	0
Other	0	0
Net cash used in financing activities	(33,019)	0
Net change in cash, cash equivalents and restricted cash	0	0
Cash, cash equivalents and restricted cash, beginning of period	0	0
Cash, cash equivalents and restricted cash, end of period	0	0
Conn’s, Inc.
Condensed Cash Flow Statements, Captions [Line Items]
Net cash provided by (used in) operating activities	(597)	(834)
Cash flows from investing activities:
Purchase of customer accounts receivables	0	0
Sale of customer accounts receivables	0	0
Purchases of property and equipment	0	0
Investment in subsidiary	0
Net cash used in investing activities	0	0
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	0
Payments on asset-backed notes	0	0
Borrowings from revolving credit facility	0	0
Contribution to (from) subsidiary	33,019
Payments on revolving credit facility	0	0
Borrowings from warehouse facility		0
Payments of debt issuance costs and amendment fees	0	0
Payments on warehouse facility	0	0
Proceeds from stock issued under employee benefit plans	597	834
Tax payments associated with equity-based compensation transactions	0	0
Payment from extinguishment of debt		0
Payments for Repurchase of Common Stock	(33,019)
Other	0	0
Net cash used in financing activities	597	834
Net change in cash, cash equivalents and restricted cash	0	0
Cash, cash equivalents and restricted cash, beginning of period	0	0
Cash, cash equivalents and restricted cash, end of period	0	0
Guarantors
Condensed Cash Flow Statements, Captions [Line Items]
Net cash provided by (used in) operating activities	173,701	(33)
Cash flows from investing activities:
Purchase of customer accounts receivables	0	0
Sale of customer accounts receivables	0	0
Purchases of property and equipment	33,330	(12,166)
Investment in subsidiary	(33,019)
Net cash used in investing activities	(66,349)	(12,166)
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	0
Payments on asset-backed notes	0	(169,803)
Borrowings from revolving credit facility	778,166	839,236
Contribution to (from) subsidiary	0
Payments on revolving credit facility	(881,166)	(655,036)
Borrowings from warehouse facility		0
Payments of debt issuance costs and amendment fees	(55)	(2,825)
Payments on warehouse facility	0	0
Proceeds from stock issued under employee benefit plans	0	0
Tax payments associated with equity-based compensation transactions	(1,781)	(2,516)
Payment from extinguishment of debt		(1,177)
Payments for Repurchase of Common Stock	0
Other	(641)	(531)
Net cash used in financing activities	(105,477)	7,348
Net change in cash, cash equivalents and restricted cash	1,875	(4,851)
Cash, cash equivalents and restricted cash, beginning of period	7,462	10,836
Cash, cash equivalents and restricted cash, end of period	9,337	5,985
Non-Guarantor Subsidiaries
Condensed Cash Flow Statements, Captions [Line Items]
Net cash provided by (used in) operating activities	(83,660)	156,519
Cash flows from investing activities:
Purchase of customer accounts receivables	(379,200)	(170,144)
Sale of customer accounts receivables	379,200	170,144
Purchases of property and equipment	0	0
Investment in subsidiary	0
Net cash used in investing activities	0	0
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	381,790
Payments on asset-backed notes	(234,162)	(312,080)
Borrowings from revolving credit facility	0	0
Contribution to (from) subsidiary	0
Payments on revolving credit facility	0	0
Borrowings from warehouse facility		173,286
Payments of debt issuance costs and amendment fees	(3,437)	(714)
Payments on warehouse facility	(51,561)	(52,226)
Proceeds from stock issued under employee benefit plans	0	0
Tax payments associated with equity-based compensation transactions	0	0
Payment from extinguishment of debt		0
Payments for Repurchase of Common Stock	0
Other	0	0
Net cash used in financing activities	92,630	(191,734)
Net change in cash, cash equivalents and restricted cash	8,970	(35,215)
Cash, cash equivalents and restricted cash, beginning of period	57,475	85,322
Cash, cash equivalents and restricted cash, end of period	$ 66,445	$ 50,107

Stockholders_ Equity (Details)

Stockholders’ Equity (Details) - USD ($)	3 Months Ended
	Jul. 31, 2019	May 31, 2019
Stockholders' Equity Note [Abstract]
Authorized amount		$ 75,000,000
Stock repurchased (in shares)	1,874,846
Stock repurchased (in dollars per shares)	$ 18.30
Stock repurchased	$ 34,300,000

Subsequent Events (Details)

Subsequent Events (Details) - USD ($)	1 Months Ended	3 Months Ended
	Aug. 31, 2019	Sep. 03, 2019	Jul. 31, 2019
Subsequent Event [Line Items]
Stock repurchased (in shares)			1,874,846
Stock repurchased			$ 34,300,000
Stock repurchased (in dollars per shares)			$ 18.30
Subsequent Event
Subsequent Event [Line Items]
Stock repurchased (in shares)	1,207,690	3,082,536
Stock repurchased	$ 23,600,000	$ 57,900,000
Stock repurchased (in dollars per shares)	$ 19.56	$ 18.79