Conns (CONNQ) 10-Q 6 Dec 22 2023 Q3 Quarterly report Financial data

Cover

Cover - shares	9 Months Ended
	Oct. 31, 2022	Dec. 01, 2022
Document and Entity Information [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2022
Document Transition Report	false
Entity File Number	001-34956
Entity Registrant Name	CONN’S, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	06-1672840
Entity Address, Address Line One	2445 Technology Forest Blvd.,
Entity Address, Address Line Two	Suite 800,
Entity Address, City or Town	The Woodlands,
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	77381
City Area Code	936
Local Phone Number	230-5899
Title of 12(b) Security	Common Stock, par value $0.01 per share
Trading Symbol	CONN
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		23,945,095
Entity Central Index Key	0001223389
Current Fiscal Year End Date	--01-31
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	Q3
Amendment Flag	false

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Current assets:
Cash and cash equivalents	$ 8,433	$ 7,707
Restricted cash (includes VIE balances of $43,394 and $29,872, respectively)	45,503	31,930
Customer accounts receivable, net of allowances (includes VIE balances of $284,861 and $212,259, respectively)	423,827	455,787
Other accounts receivable	59,142	63,055
Inventories	259,285	246,826
Income taxes receivable	13,599	6,745
Prepaid expenses and other current assets	11,381	8,756
Total current assets	821,170	820,806
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $253,005 and $167,905, respectively)	391,933	432,431
Property and equipment, net	218,640	192,763
Operating lease assets	255,202	256,267
Other assets	50,187	52,199
Total assets	1,737,132	1,754,466
Current liabilities:
Current finance lease obligations	919	889
Accounts payable	79,865	74,705
Accrued compensation and related expenses	19,393	36,677
Accrued expenses	76,937	73,035
Operating lease liability - current	56,295	54,534
Income taxes payable	2,516	3,007
Deferred revenues and other credits	10,992	15,569
Total current liabilities	246,917	258,416
Operating lease liability - non current	323,410	330,439
Long-term Debt and Lease Obligation	591,673	522,149
Deferred Income Tax Liabilities, Net	0	7,351
Other long-term liabilities	32,026	21,292
Total liabilities	1,194,026	1,139,647
Commitments and contingencies (Note 6)
Stockholders’ equity:
Preferred stock, shares outstanding (in shares)	0	0
Preferred Stock, Value, Issued	$ 0	$ 0
Common Stock, Value, Issued	333	330
Treasury Stock, Value	(193,370)	(125,145)
Additional paid-in capital	153,417	140,419
Retained earnings	582,726	599,215
Total stockholders’ equity	543,106	614,819
Total liabilities and stockholders’ equity	1,737,132	$ 1,754,466
Long-term Debt	$ 477,531

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Restricted cash	$ 45,503	$ 31,930
Customer accounts receivable, net of allowances (includes VIE balances of $284,861 and $212,259, respectively)	423,827	455,787
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $253,005 and $167,905, respectively)	391,933	$ 432,431
Long-term Debt	$ 477,531
Preferred stock, par value (in dollars per share)	$ 0.01	$ 0.01
Preferred stock, shares authorized (in shares)	1,000,000	1,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	33,341,190	33,015,053
Treasury Stock, Shares	9,404,920	6,088,920
Variable Interest Entity
Restricted cash	$ 43,394	$ 29,872
Customer accounts receivable, net of allowances (includes VIE balances of $284,861 and $212,259, respectively)	284,861	212,259
Long-term portion of customer accounts receivable, net of allowances (includes VIE balances of $253,005 and $167,905, respectively)	253,005	167,905
Long-term Debt	$ 473,156	$ 367,925

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Revenues:
Total net sales	$ 254,358	$ 334,583	$ 806,133	$ 972,664
Finance charges and other revenues	66,842	70,875	201,519	214,879
Total revenues	321,200	405,458	1,007,652	1,187,543
Costs and expenses:
Cost of goods sold	169,842	211,298	530,942	612,219
Selling, general and administrative expense	126,243	138,081	389,169	402,000
Provision for bad debts	35,104	26,532	77,059	19,658
Charges and credits	8,006	0	6,522	0
Total costs and expenses	339,195	375,911	1,003,692	1,033,877
Operating income (loss)	(17,995)	29,547	3,960	153,666
Interest expense	11,478	5,206	23,807	20,498
Loss on extinguishment of debt		0	0	1,218
Income (loss) before income taxes	(29,473)	24,341	(19,847)	131,950
Provision (benefit) for income taxes	(4,634)	6,102	(3,358)	31,309
Net income (loss)	$ (24,839)	$ 18,239	$ (16,489)	$ 100,641
Income (loss) per share:
Basic (in dollars per share)	$ (1.04)	$ 0.62	$ (0.68)	$ 3.42
Diluted (in dollars per share)	$ (1.04)	$ 0.60	$ (0.68)	$ 3.34
Weighted average common shares outstanding:
Basic (in shares)	23,911,273	29,488,321	24,172,679	29,418,047
Diluted (in shares)	23,911,273	30,261,421	24,172,679	30,127,419
Product
Revenues:
Total net sales	$ 233,176	$ 308,301	$ 738,598	$ 897,757
RSA Commission
Revenues:
Total net sales	18,804	23,769	60,256	66,600
Service
Revenues:
Total net sales	$ 2,378	$ 2,513	$ 7,279	$ 8,307

CONSOLIDATED STATEMENT OF SHARE

CONSOLIDATED STATEMENT OF SHAREHOLDERS EQUITY Statement - USD ($) $ in Thousands	Total	(PSUs)	Maximum (PSUs)	Minimum (PSUs)	Common Stock [Member]	Additional Paid-in Capital [Member]	Retained Earnings [Member]	Treasury Stock [Member]
Treasury Stock, Shares	3,485,441
Balance (in shares) at Jan. 31, 2021					32,711,623
Balance at Jan. 31, 2021	$ 557,155				$ 327	$ 132,108	$ 491,010	$ (66,290)
Exercise of options and vesting of restricted stock, net of tax (in shares)					115,159
Exercise of options and vesting of restricted stock, net of withholding tax	(998)				$ 1	(999)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					18,240
Issuance of common stock under Employee Stock Purchase Plan	180				$ 0	180
Stock-based compensation	2,039					2,039
Net income (loss)	45,398						45,398
Balance (in shares) at Apr. 30, 2021					32,845,022
Balance at Apr. 30, 2021	603,774				$ 328	133,328	536,408	(66,290)
Balance (in shares) at Jan. 31, 2021					32,711,623
Balance at Jan. 31, 2021	557,155				$ 327	132,108	491,010	(66,290)
Net income (loss)	100,641
Balance (in shares) at Oct. 31, 2021					32,982,249
Balance at Oct. 31, 2021	$ 663,515				$ 330	137,824	591,651	$ (66,290)
Expected volatility rate		83%	87%
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate, Maximum				0.67%
Dividend yield	0%
Treasury Stock, Shares								(3,485,441)
Balance (in shares) at Apr. 30, 2021					32,845,022
Balance at Apr. 30, 2021	$ 603,774				$ 328	133,328	536,408	$ (66,290)
Exercise of options and vesting of restricted stock, net of tax (in shares)					112,223
Exercise of options and vesting of restricted stock, net of withholding tax	(228)				$ 1	(229)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					10,563
Issuance of common stock under Employee Stock Purchase Plan	187					187
Stock-based compensation	1,713					1,713
Net income (loss)	37,004						37,004
Balance (in shares) at Jul. 31, 2021					32,967,808
Balance at Jul. 31, 2021	642,450				$ 329	134,999	573,412	$ (66,290)
Treasury Stock, Shares								(3,485,441)
Exercise of options and vesting of restricted stock, net of tax (in shares)					3,394
Exercise of options and vesting of restricted stock, net of withholding tax	(25)					(25)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					11,047
Issuance of common stock under Employee Stock Purchase Plan	221				$ 1	220
Stock-based compensation	2,630					2,630
Net income (loss)	18,239						18,239
Balance (in shares) at Oct. 31, 2021					32,982,249
Balance at Oct. 31, 2021	$ 663,515				$ 330	137,824	591,651	$ (66,290)
Treasury Stock, Shares								(3,485,441)
Treasury Stock, Shares	6,088,920
Balance (in shares) at Jan. 31, 2022					33,015,053
Balance at Jan. 31, 2022	$ 614,819				$ 330	140,419	599,215	$ (125,145)
Exercise of options and vesting of restricted stock, net of tax (in shares)					163,032
Exercise of options and vesting of restricted stock, net of withholding tax	(2,027)				$ 2	(2,029)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					14,192
Issuance of common stock under Employee Stock Purchase Plan	194					194
Stock-based compensation	3,409					3,409
Stock Repurchased During Period, Value	(68,225)							$ (68,225)
Stock Repurchased During Period, Shares								(3,316,000)
Net income (loss)	6,221						6,221
Balance (in shares) at Apr. 30, 2022					33,192,277
Balance at Apr. 30, 2022	554,391				$ 332	141,993	605,436	$ (193,370)
Balance (in shares) at Jan. 31, 2022					33,015,053
Balance at Jan. 31, 2022	$ 614,819				$ 330	140,419	599,215	(125,145)
Stock Repurchased During Period, Shares	(3,316,000)
Net income (loss)	$ (16,489)
Balance (in shares) at Oct. 31, 2022					33,341,190
Balance at Oct. 31, 2022	$ 543,106				$ 333	153,417	582,726	$ (193,370)
Expected volatility rate			80%	78%
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate, Maximum				2.58%
Dividend yield	0%
Treasury Stock, Shares								(9,404,920)
Balance (in shares) at Apr. 30, 2022					33,192,277
Balance at Apr. 30, 2022	$ 554,391				$ 332	141,993	605,436	$ (193,370)
Exercise of options and vesting of restricted stock, net of tax (in shares)					49,931
Exercise of options and vesting of restricted stock, net of withholding tax	(83)					(83)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					31,248
Issuance of common stock under Employee Stock Purchase Plan	216					216
Stock-based compensation	3,224					3,224
Net income (loss)	2,129						2,129
Balance (in shares) at Jul. 31, 2022					33,273,456
Balance at Jul. 31, 2022	559,877				$ 332	145,350	607,565	$ (193,370)
Treasury Stock, Shares								(9,404,920)
Exercise of options and vesting of restricted stock, net of tax (in shares)					35,516
Exercise of options and vesting of restricted stock, net of withholding tax	(241)				$ 1	(242)
Issuance of common stock under Employee Stock Purchase Plan (in shares)					32,218
Issuance of common stock under Employee Stock Purchase Plan	201					201
Stock-based compensation	8,108					8,108
Net income (loss)	(24,839)						(24,839)
Balance (in shares) at Oct. 31, 2022					33,341,190
Balance at Oct. 31, 2022	$ 543,106				$ 333	$ 153,417	$ 582,726	$ (193,370)
Treasury Stock, Shares	9,404,920							(9,404,920)

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021
Cash flows from operating activities:
Net Income (Loss) Attributable to Parent	$ (16,489)	$ 100,641
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]
Depreciation	34,352	34,233
Change in right-of-use asset	29,471	25,910
Amortization of debt issuance costs	5,308	4,098
Provision for bad debts and uncollectible interest	115,697	45,120
Stock-based compensation expense	9,004	6,382
Charges and credits	6,522	0
Deferred income taxes	2,299	18,141
Loss on extinguishment of debt	0	1,218
Gain (Loss) on Disposition of Property Plant Equipment	562	514
Tenant improvement allowances received from landlords	8,959	11,537
Change in operating assets and liabilities:
Customer accounts receivable	(42,390)	(22,468)
Other accounts receivables	3,065	(13,291)
Inventories	(12,459)	(66,672)
Other assets	(1,796)	(132)
Accounts payable	5,160	21,717
Accrued expenses	(22,745)	47,323
Operating leases	(41,149)	(39,704)
Income taxes	(6,588)	(6,574)
Increase (Decrease) in Contract with Customer, Liability	(4,252)	(317)
Net cash provided by operating activities	72,531	167,676
Cash flows from investing activities:
Purchases of property and equipment	(50,206)	(33,150)
Net cash used in investing activities	(50,206)	(33,150)
Cash flows from financing activities:
Proceeds from issuance of asset-backed notes	407,690	62,900
Payments on asset-backed notes	(300,953)	(329,464)
Borrowings under revolving credit facility	903,223	1,092,106
Payments on revolving credit facility	(938,223)	(837,106)
Payments of debt issuance costs and amendment fees	(5,651)	(4,350)
Proceeds from stock issued under employee benefit plans	611	587
Tax payments associated with equity-based compensation transactions	(2,353)	(1,252)
Payment from extinguishment of debt	0	(141,279)
Payments for Repurchase of Common Stock	(71,696)
Other	(674)	(803)
Net cash used in financing activities	(8,026)	(158,661)
Net change in cash, cash equivalents and restricted cash	14,299	(24,135)
Cash, cash equivalents and restricted cash, beginning of period	39,637	60,260
Cash, cash equivalents and restricted cash, end of period	53,936	36,125
Non-cash investing and financing activities:
Right-of-use assets obtained in exchange for new finance lease liabilities	1	1,160
Right-of-use assets obtained in exchange for new operating lease liabilities	40,416	34,896
Property and equipment purchases not yet paid	19,643	5,545
Supplemental cash flow data:
Cash interest paid	16,513	14,756
Cash income taxes paid, net	$ 931	$ 19,733

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and, as apparent from the context, its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core credit-constrained consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of credit-constrained consumers who typically have limited credit alternatives. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. Basis of Presentation. The accompanying unaudited Condensed Consolidated Financial Statements of Conn’s, Inc. and its wholly-owned subsidiaries, including its Variable Interest Entities (“VIEs”), have been prepared by management in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practice for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, we do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair presentation of the results for the interim periods presented. All such adjustments are of a normal recurring nature. The condensed consolidated financial position, results of operations and cash flows for these interim periods are not necessarily indicative of the results that may be expected in future periods. The balance sheet at January 31, 2022 has been derived from the audited financial statements at that date. The financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended January 31, 2022 (the “2022 Form 10-K”) filed with the United States Securities and Exchange Commission (the “SEC”) on March 29, 2022. Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends. Principles of Consolidation. The Condensed Consolidated Financial Statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation. Variable Interest Entities. VIEs are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our Condensed Consolidated Financial Statements. Refer to Note 5, Debt and Financing Lease Obligations , and Note 7, Variable Interest Entities , for additional information. Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for doubtful accounts and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance. Cash and Cash Equivalents. As of October 31, 2022 and January 31, 2022, cash and cash equivalents included cash and credit card deposits in transit. Credit card deposits in transit included in cash and cash equivalents were $4.6 million and $5.2 million as of October 31, 2022 and January 31, 2022, respectively. Restricted Cash. The restricted cash balance as of October 31, 2022 and January 31, 2022 includes $38.2 million and $25.7 million, respectively, of cash we collected as servicer on the securitized receivables that was subsequently remitted to the VIEs and $5.2 million and $4.2 million, respectively, of cash held by the VIEs as additional collateral for the asset-backed notes. Customer Accounts Receivable. Customer accounts receivable reported in the Condensed Consolidated Balance Sheet includes total receivables managed, including both those transferred to the VIEs and those not transferred to the VIEs. Customer accounts receivable are recognized at the time the customer takes possession of the product. Expected lifetime losses on customer accounts receivable are recognized upon origination through an allowance for credit losses account that is deducted from the customer account receivable balance and presented net. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Accounts that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment. In an effort to mitigate losses on our accounts receivable, we may make loan modifications to a borrower experiencing financial difficulty. The loan modifications are intended to maximize net cash flow after expenses and avoid the need to exercise legal remedies available to us. We may extend or “re-age” a portion of our customer accounts, which involves modifying the payment terms to defer a portion of the cash payments due. Our re-aging of customer accounts does not change the interest rate or the total principal amount due from the customer and typically does not reduce the monthly contractual payments. To a much lesser extent, we may provide the customer the ability to refinance their account, which typically does not change the interest rate or the total principal amount due from the customer but does reduce the monthly contractual payments and extend the term. We consider accounts that have been re-aged in excess of three months or refinanced as Troubled Debt Restructurings (“TDR” or “Restructured Accounts”). Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off and we provide an allowance for estimated uncollectible interest. We reserve for interest that is more than 60 days past due. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At October 31, 2022 and January 31, 2022, there was $8.2 million and $8.6 million, respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12-month no-interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no-interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans are applied to principal and reduce the balance of the loan. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable in non-accrual status was $7.6 million and $5.9 million, respectively. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $92.4 million and $84.1 million, respectively. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $7.1 million and $5.5 million, respectively, were included within the customer receivables balance carried in non-accrual status. Allowance for Doubtful Accounts. The determination of the amount of the allowance for credit losses is, by nature, highly complex and subjective. Future events that are inherently uncertain could result in material changes to the level of the allowance for credit losses. General economic conditions, changes to state or federal regulations and a variety of other factors that affect the ability of borrowers to service their debts or our ability to collect will impact the future performance of the portfolio. We establish an allowance for credit losses, including estimated uncollectible interest, to cover expected credit losses on our customer accounts receivable resulting from the failure of customers to make contractual payments. Our customer accounts receivable portfolio balance consists of a large number of relatively small, homogeneous accounts. None of our accounts are large enough to warrant individual evaluation for impairment. The allowance for credit losses is measured on a collective (pool) basis where similar risk characteristics exist. The allowance for credit losses is determined for each pool and added to the pool’s carrying amount to establish a new amortized cost basis. We use a risk-based, pool-level segmentation framework to calculate the expected loss rate. This framework is based on our historical gross charge-off history. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. We also consider forward-looking economic forecasts based on a statistical analysis of economic factors (specifically, forecast of unemployment rates over the reasonable and supportable forecasting period). To the extent that situations and trends arise which are not captured in our model, management will layer on additional qualitative adjustments. Pursuant to ASC 326 requirements, the Company uses a 24-month reasonable and supportable forecast period for the customer accounts receivable portfolio. We estimate losses beyond the 24-month forecast period based on historic loss rates experienced over the life of our historic loan portfolio by loan pool type. We revisit our measurement methodology and assumption annually, or more frequently if circumstances warrant. As of October 31, 2022 and January 31, 2022, the balance of allowance for doubtful accounts and uncollectible interest for non-TDR customer receivables was $152.6 million and $165.0 million, respectively. As of October 31, 2022 and January 31, 2022, the amount included in the allowance for doubtful accounts associated with principal and interest on TDR accounts was $35.1 million and $44.0 million, respectively. Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 5, Debt and Financing Lease Obligations , are included in other assets on our Condensed Consolidated Balance Sheet and were $4.0 million and $5.1 million as of October 31, 2022 and January 31, 2022, respectively. Loss on Extinguishment. During the nine months ended October 31, 2021, we incurred a loss of $1.0 million related to the retirement of the remaining $141.2 million aggregate principal amount of our 7.25% Senior Notes due 2022 and a loss of $0.2 million related to the amendment of our Fifth Amended and Restated Loan and Security Agreement. Income Taxes. For the nine months ended October 31, 2022 and 2021, we utilized the estimated annual effective tax rate based on our estimated fiscal year 2023 and 2022 pre-tax income, respectively, in determining income tax expense. Provision for income taxes for interim periods is based on an estimated annual income tax rate, adjusted for discrete tax items. As a result, our interim effective tax rates may vary significantly from the statutory tax rate and the annual effective tax rate. For the nine months ended October 31, 2022 and 2021, the effective tax rate was 16.9% and 23.7%, respectively. The primary factor affecting the decrease in our effective tax rate for the nine months ended October 31, 2022 was the impact of state taxes and compensation expense. Stock-based Compensation. During the nine months ended October 31, 2022, the Company granted performance stock awards (“PSUs”) and restricted stock awards (“RSUs”). The awards had a combined aggregate grant date fair value of $16.9 million. The PSUs will vest in fiscal year 2025, if at all, upon certification by the Compensation Committee of the Board of Directors of satisfaction of certain total stockholder return performance conditions over the three fiscal years commencing with fiscal year 2023. The RSUs will vest ratably, over periods of three years from the date of grant. Stock-based compensation expense is recorded, net of actual forfeitures, for share-based compensation awards over the requisite service period using the straight-line method. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units, the fair value is the market value of our stock at the date of issuance adjusted for the market condition using a Monte Carlo model. The following table sets forth the RSUs and PSUs granted during the three and nine months ended October 31, 2022 and 2021: Three Months Ended Nine Months Ended 2022 2021 2022 2021 RSUs (1) 154,614 204,376 631,200 586,107 PSUs (2) — 115,688 176,509 268,037 Total stock awards granted 154,614 320,064 807,709 854,144 Aggregate grant date fair value (in thousands) $ 1,162 $ 8,599 $ 16,924 $ 17,849 (1) The RSUs issued during the three and nine months ended October 31, 2022 and 2021 are scheduled to vest ratably over periods of three years to four years from the date of grant with the exception of RSU grants issued to the Board of Directors. (2) The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2022 included expected volatility of 78.0%-80.0%, an expected term of 3 years and risk-free interest rate of 1.39%-2.58%. No dividend yield was included in the weighted-average assumptions for the PSUs granted during the nine months ended October 31, 2022. The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2021 included expected volatility of 83.0%-87.0%, an expected term of 3 years and risk-free interest rate of 0.17%-.0.67%. No dividend yield was included in the weighted average assumptions for the PSUs granted during the nine months ended October 31, 2021. For the three months ended October 31, 2022 and 2021, stock-based compensation expense was $2.4 million and $2.6 million, respectively. For the nine months ended October 31, 2022 and 2021, stock-based compensation expense was $9.0 million and $6.4 million, respectively. Earnings per Share. Basic earnings per share for a particular period is calculated by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings per share includes the dilutive effects of any stock options, RSUs and PSUs, which are calculated using the treasury-stock method. The following table sets forth the shares outstanding for the earnings per share calculations: Three Months Ended Nine Months Ended 2022 2021 2022 2021 Weighted-average common shares outstanding - Basic 23,911,273 29,488,321 24,172,679 29,418,047 Dilutive effect of stock options, PSUs and RSUs — 773,100 — 709,372 Weighted-average common shares outstanding - Diluted 23,911,273 30,261,421 24,172,679 30,127,419 For the three months ended October 31, 2022 and 2021, the weighted average number of stock options, RSUs and PSUs not included in the calculation due to their anti-dilutive effect, was 1,545,180 and 715,051, respectively. For the nine months ended October 31, 2022 and 2021, the weighted average number of stock options, RSUs and PSUs not included in the calculation due to their anti-dilutive effect, was 1,429,381 and 734,407, respectively. Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: • Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. • Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). • Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short maturity of these instruments. The fair value of customer accounts receivable, determined using a Level 3 discounted cash flow analysis, approximates their carrying value, net of the allowance for doubtful accounts. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At October 31, 2022, the fair value of the asset backed notes was $469.7 million as compared to the carrying value of $477.5 million and was determined using Level 2 inputs based on inactive trading activity. Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the nine months ended October 31, 2022, we recognized $3.9 million of revenue for customer deposits deferred as of January 31, 2022. During the nine months ended October 31, 2022, we recognized $2.6 million of revenue for RSA administrative fees deferred as of January 31, 2022. Recent Accounting Pronouncements Adopted. Simplifying the Accounting for Income Taxes. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes , an update intended to simplify various aspects related to accounting for income taxes. This guidance removes certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. This accounting standards update became effective for us in the first quarter of fiscal year 2022. The adoption did not have a material impact on our consolidated financial statements. Recent Accounting Pronouncements Yet to Be Adopted. Reference Rate Reform on Financial Reporting. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting , an update that provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848), Scope, to clarify the scope of the guidance and reduce potential diversity in practice. The amendments in this update apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. We expect to adopt ASC 2020-04 and ASC 2021-01 upon transition from LIBOR, prior to December 31, 2022. We do not expect the adoption to have a material impact on our consolidated financial statements. Financial Instruments - Troubled Debt Restructurings and Vintage Disclosures. In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures

Customer Accounts Receivable

Customer Accounts Receivable	9 Months Ended
	Oct. 31, 2022
Receivables [Abstract]
Customer Accounts Receivable	Customer Accounts Receivable Customer accounts receivable consisted of the following: (in thousands) October 31, January 31, Customer accounts receivable (1) $ 1,032,800 $ 1,130,395 Deferred fees and origination costs, net (11,753) (13,503) Allowance for no-interest option credit programs (17,609) (19,654) Allowance for uncollectible interest and fees (23,049) (15,124) Carrying value of customer accounts receivable 980,389 1,082,114 Allowance for credit losses (2) (164,629) (193,896) Carrying value of customer accounts receivable, net of allowance for credit losses 815,760 888,218 Short-term portion of customer accounts receivable, net (423,827) (455,787) Long-term customer accounts receivable, net $ 391,933 $ 432,431 Carrying Value (in thousands) October 31, January 31, Customer accounts receivable 60+ days past due (3) $ 119,223 $ 112,858 Re-aged customer accounts receivable (4) 161,429 181,996 Restructured customer accounts receivable (5) 76,163 99,557 (1) As of October 31, 2022 and January 31, 2022, the customer accounts receivable balance included $33.0 million and $22.3 million, respectively, in interest receivable. Net of the allowance for uncollectible interest, interest receivable outstanding as of October 31, 2022 and January 31, 2022 was $9.9 million and $7.2 million, respectively. (2) Our current methodology to estimate expected credit losses utilized macroeconomic forecasts as of October 31, 2022 and January 31, 2022, which incorporated the continued estimated impact of the global COVID-19 outbreak and other factors on the U.S. economy. Our forecast utilized economic projections from a major rating service reflecting an increase in unemployment rates. (3) As of October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable past due one day or greater was $297.1 million and $299.0 million, respectively. These amounts include the 60+ days past due balances shown above. (4) The re-aged carrying value as of October 31, 2022 and January 31, 2022 includes $46.1 million and $48.6 million, respectively, in carrying value that are both 60+ days past due and re-aged. (5) The restructured carrying value as of October 31, 2022 and January 31, 2022 includes $21.2 million and $29.0 million, respectively, in carrying value that are both 60+ days past due and restructured. The allowance for credit losses included in the current and long-term portion of customer accounts receivable, net as shown in the Condensed Consolidated Balance Sheet were as follows: (in thousands) October 31, 2022 January 31, 2022 Customer accounts receivable - current $ 521,440 $ 564,825 Allowance for credit losses for customer accounts receivable - current (97,613) (109,038) Customer accounts receivable, net of allowances 423,827 455,787 Customer accounts receivable - non current 481,998 532,413 Allowance for credit losses for customer accounts receivable - non current (90,065) (99,982) Long-term portion of customer accounts receivable, net of allowances 391,933 432,431 Total customer accounts receivable, net $ 815,760 $ 888,218 The following presents the activity in our allowance for credit losses and uncollectible interest for customer receivables: Nine Months Ended October 31, 2022 Nine Months Ended October 31, 2021 (in thousands) Customer Customer Allowance at beginning of period $ 165,044 $ 43,976 $ 209,020 $ 219,740 $ 78,297 $ 298,037 Provision for credit loss expense (1) 89,078 25,771 114,849 21,845 23,079 44,924 Principal charge-offs (2) (100,214) (34,222) (134,436) (81,710) (50,691) (132,401) Interest charge-offs (24,016) (8,201) (32,217) (22,432) (13,917) (36,349) Recoveries (2) 22,708 7,754 30,462 20,947 12,996 33,943 Allowance at end of period $ 152,600 $ 35,078 $ 187,678 $ 158,390 $ 49,764 $ 208,154 Average total customer portfolio balance $ 972,943 $ 89,042 $ 1,061,985 $ 985,634 $ 149,745 $ 1,135,379 (1) Includes provision for uncollectible interest, which is included in finance charges and other revenues, and changes in expected future recoveries. (2) Charge-offs include the principal amount of losses (excluding accrued and unpaid interest). Recoveries include the principal amount collected during the period for previously charged-off balances. Net charge-offs are calculated as the net of principal charge-offs and recoveries. We manage our customer accounts receivable portfolio using delinquency as a key credit quality indicator. The following table presents the delinquency distribution of the carrying value of customer accounts receivable by year of origination. The information is presented as of October 31, 2022: (in thousands) Delinquency Bucket 2022 2021 2020 2019 Prior Total % of Total Current $ 384,401 $ 227,174 $ 61,119 $ 9,016 $ 1,572 $ 683,282 69.7 % 1-30 50,477 56,730 18,562 5,799 1,386 132,954 13.6 % 31-60 15,554 19,555 6,539 2,656 625 44,929 4.6 % 61-90 8,613 12,072 3,781 1,664 332 26,462 2.7 % 91+ 22,434 46,784 15,170 6,948 1,426 92,762 9.4 % Total $ 481,479 $ 362,315 $ 105,171 $ 26,083 $ 5,341 $ 980,389 100.0 %

Charges and Credits

Charges and Credits	3 Months Ended
	Oct. 31, 2022
Charges and Credits [Abstract]
Charges and Credits	3. Charges and Credits Charges and credits consisted of the following: Three Months Ended Nine Months Ended (in thousands) 2022 2021 2022 2021 Employee severance $ 8,006 $ — $ 8,006 $ — Lease termination — — (1,484) — Total charges and credits $ 8,006 $ — $ 6,522 $ — During the three months ended October 31, 2022, we recognized $8.0 million in severance costs related to a change in the executive management team. During the nine months ended October 31, 2022, we recognized a $1.5 million gain related to the termination of a lease for a single store location. In addition, we recognized $8.0 million in severance costs related to a change in the executive management team.

Finance Charges and Other Reven

Finance Charges and Other Revenue	9 Months Ended
	Oct. 31, 2022
Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]
Finance Charges and Other Revenues	Finance Charges and Other Revenues Finance charges and other revenues consisted of the following: Three Months Ended Nine Months Ended (in thousands) 2022 2021 2022 2021 Interest income and fees $ 61,395 $ 63,621 $ 185,869 $ 196,303 Insurance income 5,176 6,992 14,835 17,881 Other revenues 271 262 815 695 Total finance charges and other revenues $ 66,842 $ 70,875 $ 201,519 $ 214,879 Interest income and fees and insurance income are derived from the credit segment operations, whereas other revenues are derived from the retail segment operations. Insurance income is comprised of sales commissions from third-party insurance companies that are recognized when coverage is sold and retrospective income paid by the insurance carrier if insurance claims are less than earned premiums. During the three months ended October 31, 2022 and 2021, interest income and fees reflected provisions for uncollectible interest of $19.1 million and $10.5 million, respectively. The amounts included in interest income and fees related to TDR accounts for the three months ended October 31, 2022 and 2021 were $3.6 million and $5.8 million, respectively. During the nine months ended October 31, 2022 and 2021, interest income and fees reflected provisions for uncollectible interest and fees of $38.6 million and $25.5 million, respectively. The amounts included in interest income and fees related to TDR accounts for the nine months ended October 31, 2022 and 2021 were $11.5 million and $20.0 million, respectively.

Debt and Financing Lease Obliga

Debt and Financing Lease Obligations	9 Months Ended
	Oct. 31, 2022
Debt Disclosure [Abstract]
Debt and Financing Lease Obligations	Debt and Financing Lease Obligations Debt and financing lease obligations consisted of the following: (in thousands) October 31, January 31, Revolving Credit Facility $ 114,000 $ 149,000 2020-A VIE Asset-backed Class A Notes — 9,184 2020-A VIE Asset-backed Class B Notes — 18,342 2020-A VIE Asset-backed Class C Notes — 17,695 2021-A VIE Asset-backed Class A Notes 24,287 195,595 2021-A VIE Asset-backed Class B Notes 66,090 66,090 2021-A VIE Asset-backed Class C Notes 63,890 63,890 2022-A VIE Asset-backed Class A Notes 191,174 — 2022-A VIE Asset-backed Class B Notes 132,090 — Financing lease obligations 5,436 6,115 Total debt and financing lease obligations 596,967 525,911 Less: Deferred debt issuance costs (4,375) (2,873) Current maturities of long-term debt and financing lease obligations (919) (889) Long-term debt and financing lease obligations $ 591,673 $ 522,149 Asset-backed Notes. From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. In turn, the VIEs issue asset-backed notes secured by the transferred customer accounts receivables and restricted cash held by the VIEs. Under the terms of the securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of issued notes, and then to us as the holder of non-issued notes, if any, and residual equity. We retain the servicing of the securitized portfolios and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables. In addition, we, rather than the VIEs, retain all credit insurance income together with certain recoveries related to credit insurance and RSAs on charge-offs of the securitized receivables, which are reflected as a reduction to net charge-offs on a consolidated basis. The asset-backed notes were offered and sold to qualified institutional buyers pursuant to the exemptions from registration provided by Rule 144A under the Securities Act of 1933. If an event of default were to occur under the indenture that governs the respective asset-backed notes, the payment of the outstanding amounts may be accelerated, in which event the cash proceeds of the receivables that otherwise might be released to the residual equity holder would instead be directed entirely toward repayment of the asset-backed notes, or if the receivables are liquidated, all liquidation proceeds could be directed solely to repayment of the asset-backed notes as governed by the respective terms of the asset-backed notes. The holders of the asset-backed notes have no recourse to assets outside of the VIEs. Events of default include, but are not limited to, failure to make required payments on the asset-backed notes or specified bankruptcy-related events. The asset-backed notes outstanding as of October 31, 2022 consisted of the following: (dollars in thousands) Asset-Backed Notes Original Principal Amount Original Net Proceeds (1) Current Principal Amount Issuance Date Maturity Date Contractual Interest Rate Effective Interest Rate (2) 2021-A Class A Notes $ 247,830 $ 246,152 $ 24,287 11/23/2021 5/15/2026 1.05% 3.13% 2021-A Class B Notes 66,090 65,635 66,090 11/23/2021 5/15/2026 2.87% 3.54% 2021-A Class C Notes 63,890 63,450 63,890 11/23/2021 5/15/2026 4.59% 5.08% 2022-A Class A Notes 275,600 273,731 191,174 7/21/2022 12/15/2026 5.87% 8.38% 2022-A Class B Notes 132,090 129,050 132,090 7/21/2022 12/15/2026 9.52% 10.27% Total $ 785,500 $ 778,018 $ 477,531 (1) After giving effect to debt issuance costs. (2) For the nine months ended October 31, 2022, and inclusive of the impact of changes in timing of actual and expected cash flows. On July 21, 2022, the Company completed the issuance and sale of approximately $407.7 million in aggregate principal amount of asset-backed notes secured by the transferred customer accounts receivables and restricted cash held by a consolidated VIE, which resulted in net proceeds to us of approximately $402.8 million, net of debt issuance costs. Net proceeds from the offering were used to repay indebtedness under the Company’s Revolving Credit Facility, as defined below, and for other general corporate purposes. The asset-backed notes mature on December 15, 2026 and consist of $275.6 million of 5.87% Asset Backed Fixed Rate Notes, Class A, Series 2022-A (the "Class A Notes"), approximately $132.1 million of 9.52% Asset Backed Fixed Rate Notes, Class B, Series 2022-A (the "Class B Notes"). Additionally, the Company issued approximately $63.1 million in aggregate principal amount of zero coupon Asset Backed Fixed Rate Notes, Class C, Series 2022-A (the "Class C Notes") which mature on December 15, 2026. The Class C Notes were retained by the Company upon issuance. On November 30, 2022, the Company sold the Class C Notes. See Note 10, Subsequent Events , for details. Revolving Credit Facility. On March 29, 2021, Conn’s, Inc. and certain of its subsidiaries (the “Borrowers”) entered into the Fifth Amended and Restated Loan and Security Agreement (the “Fifth Amended and Restated Loan Agreement”), with certain lenders, which provides for a $650.0 million asset-based revolving credit facility (as amended, the “Revolving Credit Facility”) under which credit availability is subject to a borrowing base and a maturity date of March 29, 2025. The Fifth Amended and Restated Loan Agreement, among other things, permits borrowings under the Letter of Credit Subline (as defined in the Fifth Amended and Restated Loan Agreement) that exceed the cap of $40 million to $100 million, solely at the discretion of the lenders for such amounts in excess of $40 million. The obligations under the Revolving Credit Facility are secured by substantially all assets of the Company, excluding the assets of the VIEs. As of October 31, 2022, under our Revolving Credit Facility, we had immediately available borrowing capacity of $155.4 million, net of standby letters of credit issued of $22.3 million, and an additional $358.3 million that may become available if the balance of eligible customer receivables and total eligible inventory balances increases. Loans under the Revolving Credit Facility bear interest, at our option, at a rate of LIBOR plus a margin ranging from 2.50% to 3.25% per annum (depending on a pricing grid determined by our total leverage ratio) or the alternate base rate plus a margin ranging from 1.50% to 2.25% per annum (depending on a pricing grid determined by our total leverage ratio). The alternate base rate is a rate per annum equal to the greatest of the prime rate, the federal funds effective rate plus 0.5%, or LIBOR for a 30-day interest period plus 1.0%. We also pay an unused fee on the portion of the commitments that is available for future borrowings or letters of credit at a rate ranging from 0.25% to 0.50% per annum, depending on the average outstanding balance and letters of credit of the Revolving Credit Facility in the immediately preceding quarter. The weighted-average interest rate on borrowings outstanding and including unused line fees under the Revolving Credit Facility was 4.3% for the nine months ended October 31, 2022. The Revolving Credit Facility places restrictions on our ability to incur additional indebtedness, grant liens on assets, make distributions on equity interests, dispose of assets, make loans, pay other indebtedness, engage in mergers, and other matters. The Revolving Credit Facility restricts our ability to make dividends and distributions unless no event of default exists and a liquidity test is satisfied. Subsidiaries of the Company may pay dividends and make distributions to the Company and other obligors under the Revolving Credit Facility without restriction. We are restricted from making distributions as a result of the Revolving Credit Facility distribution and payment restrictions. The Revolving Credit Facility contains customary default provisions, which, if triggered, could result in acceleration of all amounts outstanding under the Revolving Credit Facility. Debt Covenants. On November 21, 2022, we entered into Amendment No. 1 (the "Amendment") to the Fifth Amended and Restated Loan and Security Agreement, dated as of March 29, 2021, which waived testing of the interest coverage covenants beginning with the third quarter of fiscal year 2023 and continuing until the date on which the Company delivers financial statements and compliance certificate for the fiscal quarter ending April 30, 2024 (unless earlier terminated pursuant to the terms of the Amendment). See Note 10, Subsequent Events , for further details. After giving effect to the foregoing amendment, as of October 31, 2022, we were in compliance with the covenants in our Revolving Credit Facility. A summary of the significant financial covenants that govern our Revolving Credit Facility compared to our actual compliance status at October 31, 2022 is presented below: Actual Required Minimum/ Maximum Interest Coverage Ratio for the quarter must equal or exceed minimum Not Tested 1.00:1.00 Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum Not Tested 1.50:1.00 Leverage Ratio must not exceed maximum 1.64:1.00 4.50:1.00 ABS Excluded Leverage Ratio must not exceed maximum 0.84:1.00 2.50:1.00 Capital Expenditures, net, must not exceed maximum $50.4 million $100.0 million All capitalized terms in the above table are defined in the Revolving Credit Facility and may or may not match directly to the financial statement captions in this document. The covenants are calculated quarterly, except for capital expenditures, which is calculated for a period of four consecutive fiscal quarters, as of the end of each fiscal quarter.

Contingencies

Contingencies	9 Months Ended
	Oct. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Contingencies	Contingencies Derivative Litigation . On December 1, 2014, an alleged shareholder, purportedly on behalf of the Company, filed a shareholder derivative lawsuit in federal court against us and certain of our current and former directors and former executive officers captioned Robert Hack, derivatively on behalf of Conn’s, Inc., v. Theodore M. Wright (former executive officer and former director), Bob L. Martin, Jon E.M. Jacoby (former director), Kelly M. Malson (former director), Douglas H. Martin, David Schofman, Scott L. Thompson (former director), Brian Taylor (former executive officer) and Michael J. Poppe (former executive officer) and Conn’s, Inc., Case No. 4:14-cv-03442 (S.D. Tex.) (the “Hack Litigation”). The complaint asserts claims for breach of fiduciary duty, unjust enrichment, gross mismanagement, and insider trading based on substantially similar factual allegations as those asserted in the securities action (In re Conn's Inc. Sec. Litig., Cause No. 14-CV-00548 (S.D. Tex.)), which was settled in October 2018. The plaintiff seeks unspecified damages against these persons and does not request any damages from Conn’s. On February 25, 2015, an additional federal derivative action, captioned 95250 Canada LTEE, derivatively on Behalf of Conn’s, Inc. v. Wright et al., Cause No. 4:15-cv-00521 (S.D. Tex.), was filed, asserting substantially similar claims against the same defendants. It was consolidated with the Hack Litigation (collectively, the “Federal Derivative Actions”). The parties have reached a settlement in principle to fully resolve the Federal Derivative Actions. Judge Ellison approved the settlement and entered a Final Order and Judgement dismissing the derivative action with prejudice on March 15, 2022 (the “Final Order”). Neither the Company nor any individual defendant admits any wrongdoing through the settlement agreement. In addition to the Federal Derivative Actions, a derivative action was filed in Texas state court by alleged shareholder Richard A. Dohn (“Dohn”) on January 27, 2015, captioned Dohn v. Wright, et al., Cause No. 2015-04405, in the 281st Judicial District Court, Harris County, Texas (the “Dohn State Court Action”). This action makes substantially similar allegations to the Federal Derivative Actions against the same defendants. The parties agreed to stay this case during the Securities Litigation and Federal Derivative Actions. Counsel for Dohn attended the February 17, 2022 and March 15, 2022 settlement hearings in the Federal Derivative Actions and objected to the proposed settlement. Dohn has filed an appeal of the Final Order with the Fifth Circuit Court of Appeals, and on May 17, 2022, the court entered an agreed order staying the case pending the outcome of that appeal. On April 7, 2022, State Court Plaintiff and Objector Dohn, filed an appeal of the Final Order with the Fifth Circuit Court of Appeals (Hack v. Wright, No. 22-20177 (5th Cir.)). Dohn’s opening brief was filed on July 5, 2022. Plaintiffs’ and Defendants’ filed their respective response briefs on August 24, 2022. Dohn filed his reply brief on September 14, 2022. Plaintiffs in the Federal Derivative Actions filed a motion for appeal bond in May 2022, which was heard by Judge Ellison on November 3, 2022. At the hearing, Judge Ellison ordered Dohn to supply the court with a record of continuous stock ownership to establish his standing to bring suit prior to the continuation of the appeal bond hearing set for November 10, 2022. Prior to the November 10, 2022 hearing, Dohn’s counsel advised Judge Ellison that Dohn's appeal was being withdrawn/dismissed from the Fifth Circuit and Judge Ellison canceled the November 10, 2022 appeal bond hearing. On November 14, 2022, Dohn filed a motion for voluntary dismissal of the appeal with the Fifth Circuit. On November 16, 2022, the Company and the individual Defendants-Appellants filed a response to Dohn's voluntary dismissal motion regarding the dismissal being “without prejudice.” On November 18, 2022, Dohn filed an unopposed motion to dismiss the Dohn State Court Action with prejudice. Prior to the filing of the Dohn State Court Action, another alleged shareholder, Robert J. Casey II (“Casey”), submitted a demand under Delaware law, which our Board of Directors refused. On May 19, 2016, Casey, purportedly on behalf of the Company, filed a second state court lawsuit against us and certain of our current and former directors and former executive officers in the 55th Judicial District Court, Harris County, Texas, captioned Casey, derivatively on behalf of Conn’s, Inc., v. Theodore M. Wright (former executive officer and former director), Michael J. Poppe (former executive officer), Brian Taylor (former executive officer), Bob L. Martin, Jon E.M. Jacoby (former director), Kelly M. Malson (former director), Douglas H. Martin, David Schofman, Scott L. Thompson (former director) and William E. Saunders Jr., and Conn’s, Inc., Case No. 2016-33135. The complaint asserts claims for breach of fiduciary duties and unjust enrichment based on substantially similar factual allegations as those asserted in the Federal Derivative Actions. The complaint does not specify the amount of damages sought. Since April 2018, this case has been abated pending the resolution of related cases. In July 2021, the parties requested that the court extend the abatement pending further developments in the Federal Derivative Actions. On November 16, 2022, Casey filed an unopposed motion to dismiss this action with prejudice. Other than Casey, none of the plaintiffs in the other derivative actions made a demand on our Board of Directors prior to filing their respective lawsuits. The defendants in the two state court derivative actions intend to vigorously defend against these claims. It is not possible at this time to predict the timing or outcome of any unsettled litigation, and we cannot reasonably estimate the possible loss or range of possible loss from such claims. We are involved in other routine litigation and claims, incidental to our business from time to time which, individually or in the aggregate, are not expected to have a material adverse effect on us. As required, we accrue estimates of the probable costs for the resolution of these matters. These estimates have been developed in consultation with counsel and are based upon an analysis of potential results, assuming a combination of litigation and settlement strategies. However, the results of these proceedings cannot be predicted with certainty, and changes in facts and circumstances could impact our estimate of reserves for litigation. The Company believes that any probable and reasonably estimable loss associated with the foregoing has been adequately reflected in the accompanying financial statements.

Variable Interest Entity

Variable Interest Entity	9 Months Ended
	Oct. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Variable Interest Entities	Variable Interest Entities From time to time, we securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. Under the terms of the respective securitization transactions, all cash collections and other cash proceeds of the customer receivables go first to the servicer and the holders of the asset-backed notes, and then to the residual equity holder. We retain the servicing of the securitized portfolio and receive a monthly fee of 4.75% (annualized) based on the outstanding balance of the securitized receivables, and we currently hold all of the residual equity. In addition, we, rather than the VIEs, will retain certain credit insurance income together with certain recoveries related to credit insurance and RSAs on charge-offs of the securitized receivables, which will continue to be reflected as a reduction of net charge-offs on a consolidated basis for as long as we consolidate the VIEs. We consolidate VIEs when we determine that we are the primary beneficiary of these VIEs, we have the power to direct the activities that most significantly impact the performance of the VIEs and our obligation to absorb losses and the right to receive residual returns are significant. The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.): (in thousands) October 31, January 31, Assets: Restricted cash $ 43,394 $ 29,872 Due from Conn’s, Inc., net 964 — Customer accounts receivable: Customer accounts receivable 652,778 463,411 Restructured accounts 37,270 29,621 Allowance for uncollectible accounts (131,724) (97,560) Allowance for no-interest option credit programs (13,670) (10,275) Deferred fees and origination costs (6,788) (5,033) Total customer accounts receivable, net 537,866 380,164 Total assets $ 582,224 $ 410,036 Liabilities: Accrued expenses $ 4,194 $ 2,638 Other liabilities 5,754 3,930 Due to Conn’s, Inc., net — 12,755 Long-term debt: 2020-A Class A Notes — 9,184 2020-A Class B Notes — 18,342 2020-A Class C Notes — 17,695 2021-A Class A Notes 24,287 195,595 2021-A Class B Notes 66,090 66,090 2021-A Class C Notes 63,890 63,890 2022-A Class A Notes 191,174 — 2022-A Class B Notes 132,090 — 477,531 370,796 Less: deferred debt issuance costs (4,375) (2,871) Total debt 473,156 367,925 Total liabilities $ 483,104 $ 387,248

Segment Information

Segment Information	9 Months Ended
	Oct. 31, 2022
Segment Reporting [Abstract]
Segment Information	Segment Information We evaluate a segment’s performance based upon operating income before taxes. Selling, general and administrative expenses (“SG&A”) includes the direct expenses of the retail and credit operations, allocated overhead expenses, and a charge to the credit segment to reimburse the retail segment for expenses it incurs related to occupancy, personnel, advertising and other direct costs of the retail segment, which benefit the credit operations by sourcing credit customers and collecting payments. The reimbursement received by the retail segment from the credit segment is calculated using an annual rate of 2.5% times the average outstanding portfolio balance for each applicable period. As of October 31, 2022, we operated retail stores in 15 states with no operations outside of the United States. No single customer accounts for more than 10% of our total revenues. Financial information by segment is presented in the following tables: Three Months Ended October 31, 2022 Three Months Ended October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 79,927 $ — $ 79,927 $ 106,756 $ — $ 106,756 Home appliance 102,884 — 102,884 128,385 — 128,385 Consumer electronics 31,911 — 31,911 46,751 — 46,751 Home office 8,630 — 8,630 17,373 — 17,373 Other 9,824 — 9,824 9,036 — 9,036 Product sales 233,176 — 233,176 308,301 — 308,301 Repair service agreement commissions 18,804 — 18,804 23,769 — 23,769 Service revenues 2,378 — 2,378 2,513 — 2,513 Total net sales 254,358 — 254,358 334,583 — 334,583 Finance charges and other revenues 270 66,572 66,842 262 70,613 70,875 Total revenues 254,628 66,572 321,200 334,845 70,613 405,458 Costs and expenses: Cost of goods sold 169,842 — 169,842 211,298 — 211,298 Selling, general and administrative expense (1) 94,240 32,003 126,243 100,969 37,112 138,081 Provision for bad debts 261 34,843 35,104 36 26,496 26,532 Charges and credits 8,006 — 8,006 — — — Total costs and expenses 272,349 66,846 339,195 312,303 63,608 375,911 Operating income (loss) (17,721) (274) (17,995) 22,542 7,005 29,547 Interest expense — 11,478 11,478 — 5,206 5,206 Income (loss) before income taxes $ (17,721) $ (11,752) $ (29,473) $ 22,542 $ 1,799 $ 24,341 Nine Months Ended October 31, 2022 Nine Months Ended October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 254,341 $ — $ 254,341 $ 310,505 $ — $ 310,505 Home appliance 333,359 — 333,359 377,090 — 377,090 Consumer electronics 97,375 — 97,375 133,202 — 133,202 Home office 27,676 — 27,676 49,881 — 49,881 Other 25,847 — 25,847 27,079 — 27,079 Product sales 738,598 — 738,598 897,757 — 897,757 Repair service agreement commissions 60,256 — 60,256 66,600 — 66,600 Service revenues 7,279 — 7,279 8,307 — 8,307 Total net sales 806,133 — 806,133 972,664 — 972,664 Finance charges and other revenues 815 200,704 201,519 695 214,184 214,879 Total revenues 806,948 200,704 1,007,652 973,359 214,184 1,187,543 Costs and expenses: Cost of goods sold 530,942 — 530,942 612,219 — 612,219 Selling, general and administrative expense (1) 288,306 100,863 389,169 294,019 107,981 402,000 Provision (benefit) for bad debts 848 76,211 77,059 196 19,462 19,658 Charges and credits 6,522 — 6,522 — — — Total costs and expenses 826,618 177,074 1,003,692 906,434 127,443 1,033,877 Operating income (loss) (19,670) 23,630 3,960 66,925 86,741 153,666 Interest expense — 23,807 23,807 — 20,498 20,498 Loss on extinguishment of debt — — — — 1,218 1,218 Income (loss) before income taxes $ (19,670) $ (177) $ (19,847) $ 66,925 $ 65,025 $ 131,950 October 31, 2022 October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Total assets $ 594,302 $ 1,142,830 $ 1,737,132 $ 707,402 $ 1,079,177 $ 1,786,579 (1) For the three months ended October 31, 2022 and 2021, the amount of corporate overhead allocated to each segment reflected in SG&A expense was $7.4 million and $11.1 million, respectively. For the three months ended October 31, 2022 and 2021, the amount of reimbursement made to the retail segment by the credit segment was $6.5 million and $7.0 million, respectively. For the nine months ended October 31, 2022 and 2021, the amount of corporate overhead allocated to each segment reflected in SG&A was $23.6 million and $30.0 million, respectively. For the nine months ended October 31, 2022 and 2021, the amount of reimbursement made to the retail segment by the credit segment was $19.9 million and $21.2 million, respectively.

Stockholders_ Equity

Stockholders’ Equity	9 Months Ended
	Oct. 31, 2022
Stockholders' Equity Note [Abstract]
Stockholders’ Equity	Stock RepurchasesOn December 15, 2021, our Board of Directors approved a stock repurchase program pursuant to which we had the authorization to repurchase up to $150.0 million of our outstanding common stock. The stock repurchase program expires on December 14, 2022. During the three months ended October 31, 2022, we did not repurchase any shares of our common stock. During the nine months ended October 31, 2022, we repurchased 3,316,000 shares of our common stock at an average weighted cost per share of $20.57 for an aggregate amount of $68.2 million.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
Business and Basis of Presentation	Business. Conn’s, Inc., a Delaware corporation, is a holding company with no independent assets or operations other than its investments in its subsidiaries. References to “we,” “our,” “us,” “the Company,” “Conn’s” or “CONN” refer to Conn’s, Inc. and, as apparent from the context, its subsidiaries. Conn’s is a leading specialty retailer that offers a broad selection of quality, branded durable consumer goods and related services in addition to proprietary credit solutions for its core credit-constrained consumers. We operate an integrated and scalable business through our retail stores and website. Our complementary product offerings include furniture and mattresses, home appliances, consumer electronics and home office products from leading global brands across a wide range of price points. Our credit offering provides financing solutions to a large, under-served population of credit-constrained consumers who typically have limited credit alternatives. We operate two reportable segments: retail and credit. Our retail stores bear the “Conn’s HomePlus” name with all of our stores providing the same products and services to a common customer group. Our stores follow the same procedures and methods in managing their operations. Our retail business and credit business are operated independently from each other. The credit segment is dedicated to providing short- and medium-term financing to our retail customers. The retail segment is not involved in credit approval decisions or collection efforts. Our management evaluates performance and allocates resources based on the operating results of the retail and credit segments. Basis of Presentation. The accompanying unaudited Condensed Consolidated Financial Statements of Conn’s, Inc. and its wholly-owned subsidiaries, including its Variable Interest Entities (“VIEs”), have been prepared by management in accordance with U.S. generally accepted accounting principles (“GAAP”) and prevailing industry practice for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, we do not include all of the information and footnotes required by GAAP for complete financial statements. The accompanying financial statements reflect all adjustments that are, in the opinion of management, necessary for a fair presentation of the results for the interim periods presented. All such adjustments are of a normal recurring nature. The condensed consolidated financial position, results of operations and cash flows for these interim periods are not necessarily indicative of the results that may be expected in future periods. The balance sheet at January 31, 2022 has been derived from the audited financial statements at that date. The financial statements should be read in conjunction with the audited consolidated financial statements and the notes thereto included in our Annual Report on Form 10-K for the fiscal year ended January 31, 2022 (the “2022 Form 10-K”) filed with the United States Securities and Exchange Commission (the “SEC”) on March 29, 2022.
Fiscal Year	Fiscal Year. Our fiscal year ends on January 31. References to a fiscal year refer to the calendar year in which the fiscal year ends.
Principles of Consolidation	Principles of Consolidation. The Condensed Consolidated Financial Statements include the accounts of Conn’s, Inc. and its wholly-owned subsidiaries. All material intercompany transactions and balances have been eliminated in consolidation.
Variable Interest Entity	Variable Interest Entities. VIEs are consolidated if the Company is the primary beneficiary. The primary beneficiary of a VIE is the party that has (i) the power to direct the activities that most significantly impact the performance of the VIE and (ii) the obligation to absorb losses or the right to receive benefits that could potentially be significant to the VIE. We securitize customer accounts receivables by transferring the receivables to various bankruptcy-remote VIEs. We retain the servicing of the securitized portfolio and have a variable interest in each corresponding VIE by holding the residual equity. We have determined that we are the primary beneficiary of each respective VIE because (i) our servicing responsibilities for the securitized portfolio give us the power to direct the activities that most significantly impact the performance of the VIE and (ii) our variable interest in the VIE gives us the obligation to absorb losses and the right to receive residual returns that potentially could be significant. As a result, we consolidate the respective VIEs within our Condensed Consolidated Financial Statements. Refer to Note 5, Debt and Financing Lease Obligations , and Note 7, Variable Interest Entities , for additional information.
Use of Estimates	Use of Estimates. The preparation of financial statements in accordance with GAAP requires management to make informed judgments and estimates that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosure of contingent assets and liabilities. Changes in facts and circumstances or additional information may result in revised estimates, and actual results may differ, even significantly, from these estimates. Management evaluates its estimates and related assumptions regularly, including those related to the allowance for doubtful accounts and allowances for no-interest option credit programs, which are particularly sensitive given the size of our customer portfolio balance.
Cash and Cash Equivalents and Restricted Cash	Cash and Cash Equivalents. As of October 31, 2022 and January 31, 2022, cash and cash equivalents included cash and credit card deposits in transit. Credit card deposits in transit included in cash and cash equivalents were $4.6 million and $5.2 million as of October 31, 2022 and January 31, 2022, respectively.
Customer Accounts Receivable	Customer Accounts Receivable. Customer accounts receivable reported in the Condensed Consolidated Balance Sheet includes total receivables managed, including both those transferred to the VIEs and those not transferred to the VIEs. Customer accounts receivable are recognized at the time the customer takes possession of the product. Expected lifetime losses on customer accounts receivable are recognized upon origination through an allowance for credit losses account that is deducted from the customer account receivable balance and presented net. Customer accounts receivable include the net of unamortized deferred fees charged to customers and origination costs. Customer receivables are considered delinquent if a payment has not been received on the scheduled due date. Accounts that are delinquent more than 209 days as of the end of a month are charged-off against the allowance for doubtful accounts along with interest accrued subsequent to the last payment.
Interest Income on Customer Accounts Receivable	Interest Income on Customer Accounts Receivable. Interest income, which includes interest income and amortization of deferred fees and origination costs, is recorded using the interest method and is reflected in finance charges and other revenues. Typically, interest income is recorded until the customer account is paid off or charged-off and we provide an allowance for estimated uncollectible interest. We reserve for interest that is more than 60 days past due. Any contractual interest income received from customers in excess of the interest income calculated using the interest method is recorded as deferred revenue on our balance sheets. At October 31, 2022 and January 31, 2022, there was $8.2 million and $8.6 million, respectively, of deferred interest included in deferred revenues and other credits and other long-term liabilities. The deferred interest will ultimately be brought into income as the accounts pay off or charge-off. We offer a 12-month no-interest option program. If the customer is delinquent in making a scheduled monthly payment or does not repay the principal in full by the end of the no-interest option program period (grace periods are provided), the account does not qualify for the no-interest provision and none of the interest earned is waived. Interest income is recognized based on estimated accrued interest earned to date on all no-interest option finance programs with an offsetting reserve for those customers expected to satisfy the requirements of the program based on our historical experience. We recognize interest income on TDR accounts using the interest income method, which requires reporting interest income equal to the increase in the net carrying amount of the loan attributable to the passage of time. Cash proceeds and other adjustments are applied to the net carrying amount such that it equals the present value of expected future cash flows. We place accounts in non-accrual status when legally required. Payments received on non-accrual loans are applied to principal and reduce the balance of the loan. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable in non-accrual status was $7.6 million and $5.9 million, respectively. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable that were past due 90 days or more and still accruing interest totaled $92.4 million and $84.1 million, respectively. At October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable in a bankruptcy status that were less than 60 days past due of $7.1 million and $5.5 million, respectively, were included within the customer receivables balance carried in non-accrual status.
Financing Receivable, Allowance for Credit Losses, Policy for Uncollectible Amounts	Allowance for Doubtful Accounts. The determination of the amount of the allowance for credit losses is, by nature, highly complex and subjective. Future events that are inherently uncertain could result in material changes to the level of the allowance for credit losses. General economic conditions, changes to state or federal regulations and a variety of other factors that affect the ability of borrowers to service their debts or our ability to collect will impact the future performance of the portfolio. We establish an allowance for credit losses, including estimated uncollectible interest, to cover expected credit losses on our customer accounts receivable resulting from the failure of customers to make contractual payments. Our customer accounts receivable portfolio balance consists of a large number of relatively small, homogeneous accounts. None of our accounts are large enough to warrant individual evaluation for impairment. The allowance for credit losses is measured on a collective (pool) basis where similar risk characteristics exist. The allowance for credit losses is determined for each pool and added to the pool’s carrying amount to establish a new amortized cost basis. We use a risk-based, pool-level segmentation framework to calculate the expected loss rate. This framework is based on our historical gross charge-off history. In addition to adjusted historical gross charge-off rates, estimates of post-charge-off recoveries, including cash payments from customers, sales tax recoveries from taxing jurisdictions, and payments received under credit insurance and repair service agreement (“RSA”) policies are also considered. We also consider forward-looking economic forecasts based on a statistical analysis of economic factors (specifically, forecast of unemployment rates over the reasonable and supportable forecasting period). To the extent that situations and trends arise which are not captured in our model, management will layer on additional qualitative adjustments. Pursuant to ASC 326 requirements, the Company uses a 24-month reasonable and supportable forecast period for the customer accounts receivable portfolio. We estimate losses beyond the 24-month forecast period based on historic loss rates experienced over the life of our historic loan portfolio by loan pool type. We revisit our measurement methodology and assumption annually, or more frequently if circumstances warrant. As of October 31, 2022 and January 31, 2022, the balance of allowance for doubtful accounts and uncollectible interest for non-TDR customer receivables was $152.6 million and $165.0 million, respectively. As of October 31, 2022 and January 31, 2022, the amount included in the allowance for doubtful accounts associated with principal and interest on TDR accounts was $35.1 million and $44.0 million, respectively.
Debt Issuance Costs and Loss on Extinguishment of Debt	Debt Issuance Costs. Costs that are direct and incremental to debt issuance are deferred and amortized to interest expense using the effective interest method over the expected life of the debt. All other costs related to debt issuance are expensed as incurred. We present debt issuance costs associated with long-term debt as a reduction of the carrying amount of the debt. Unamortized costs related to the Revolving Credit Facility, as defined in Note 5, Debt and Financing Lease Obligations , are included in other assets on our Condensed Consolidated Balance Sheet and were $4.0 million and $5.1 million as of October 31, 2022 and January 31, 2022, respectively.
Income Taxes	Income Taxes. For the nine months ended October 31, 2022 and 2021, we utilized the estimated annual effective tax rate based on our estimated fiscal year 2023 and 2022 pre-tax income, respectively, in determining income tax expense. Provision for income taxes for interim periods is based on an estimated annual income tax rate, adjusted for discrete tax items. As a result, our interim effective tax rates may vary significantly from the statutory tax rate and the annual effective tax rate. For the nine months ended October 31, 2022 and 2021, the effective tax rate was 16.9% and 23.7%, respectively. The primary factor affecting the decrease in our effective tax rate for the nine months ended October 31, 2022 was the impact of state taxes and compensation expense.
Earnings per Share	Earnings per Share. Basic earnings per share for a particular period is calculated by dividing net income by the weighted-average number of common shares outstanding during the period. Diluted earnings per share includes the dilutive effects of any stock options, RSUs and PSUs, which are calculated using the treasury-stock method. The following table sets forth the shares outstanding for the earnings per share calculations: Three Months Ended Nine Months Ended 2022 2021 2022 2021 Weighted-average common shares outstanding - Basic 23,911,273 29,488,321 24,172,679 29,418,047 Dilutive effect of stock options, PSUs and RSUs — 773,100 — 709,372 Weighted-average common shares outstanding - Diluted 23,911,273 30,261,421 24,172,679 30,127,419
Fair Value of Financial Instruments	Fair Value of Financial Instruments. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities recorded at fair value are categorized using defined hierarchical levels related to subjectivity associated with the inputs to fair value measurements as follows: • Level 1 – Inputs represent unadjusted quoted prices in active markets for identical assets or liabilities. • Level 2 – Inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly (for example, quoted market prices for similar assets or liabilities in active markets or quoted market prices for identical assets or liabilities in markets not considered to be active, inputs other than quoted prices that are observable for the asset or liability, or market-corroborated inputs). • Level 3 – Inputs that are not observable from objective sources such as our internally developed assumptions used in pricing an asset or liability (for example, an estimate of future cash flows used in our internally developed present value of future cash flows model that underlies the fair-value measurement). In determining fair value, we use observable market data when available, or models that incorporate observable market data. When we are required to measure fair value and there is not a market-observable price for the asset or liability or for a similar asset or liability, we use the cost or income approach depending on the quality of information available to support management’s assumptions. The cost approach is based on management’s best estimate of the current asset replacement cost. The income approach is based on management’s best assumptions regarding expectations of future net cash flows and discounts the expected cash flows using a commensurate risk-adjusted discount rate. Such evaluations involve significant judgment, and the results are based on expected future events or conditions such as sales prices, economic and regulatory climates, and other factors, most of which are often outside of management’s control. However, we believe assumptions used reflect a market participant’s view of long-term prices, costs, and other factors and are consistent with assumptions used in our business plans and investment decisions. In arriving at fair-value estimates, we use relevant observable inputs available for the valuation technique employed. If a fair-value measurement reflects inputs at multiple levels within the hierarchy, the fair-value measurement is characterized based on the lowest level of input that is significant to the fair-value measurement. The fair value of cash and cash equivalents, restricted cash and accounts payable approximate their carrying amounts because of the short maturity of these instruments. The fair value of customer accounts receivable, determined using a Level 3 discounted cash flow analysis, approximates their carrying value, net of the allowance for doubtful accounts. The fair value of our Revolving Credit Facility approximates carrying value based on the current borrowing rate for similar types of borrowing arrangements. At October 31, 2022, the fair value of the asset backed notes was $469.7 million as compared to the carrying value of $477.5 million and was determined using Level 2 inputs based on inactive trading activity.
Deferred Revenue	Deferred Revenue. Deferred revenue related to contracts with customers consists of deferred customer deposits and deferred RSA administration fees. During the nine months ended October 31, 2022, we recognized $3.9 million of revenue for customer deposits deferred as of January 31, 2022. During the nine months ended October 31, 2022, we recognized $2.6 million of revenue for RSA administrative fees deferred as of January 31, 2022.
Recent Accounting Pronouncements Adopted and Recent Accounting Pronouncements Yet To Be Adopted	Recent Accounting Pronouncements Adopted. Simplifying the Accounting for Income Taxes. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes , an update intended to simplify various aspects related to accounting for income taxes. This guidance removes certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. This accounting standards update became effective for us in the first quarter of fiscal year 2022. The adoption did not have a material impact on our consolidated financial statements. Recent Accounting Pronouncements Yet to Be Adopted. Reference Rate Reform on Financial Reporting. In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting , an update that provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. In January 2021, the FASB issued ASU 2021-01, Reference Rate Reform (Topic 848), Scope, to clarify the scope of the guidance and reduce potential diversity in practice. The amendments in this update apply only to contracts, hedging relationships, and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform. We expect to adopt ASC 2020-04 and ASC 2021-01 upon transition from LIBOR, prior to December 31, 2022. We do not expect the adoption to have a material impact on our consolidated financial statements. Financial Instruments - Troubled Debt Restructurings and Vintage Disclosures. In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
RSUs, PSUs and stock options granted during the period	The following table sets forth the RSUs and PSUs granted during the three and nine months ended October 31, 2022 and 2021: Three Months Ended Nine Months Ended 2022 2021 2022 2021 RSUs (1) 154,614 204,376 631,200 586,107 PSUs (2) — 115,688 176,509 268,037 Total stock awards granted 154,614 320,064 807,709 854,144 Aggregate grant date fair value (in thousands) $ 1,162 $ 8,599 $ 16,924 $ 17,849 (1) The RSUs issued during the three and nine months ended October 31, 2022 and 2021 are scheduled to vest ratably over periods of three years to four years from the date of grant with the exception of RSU grants issued to the Board of Directors. (2) The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2022 included expected volatility of 78.0%-80.0%, an expected term of 3 years and risk-free interest rate of 1.39%-2.58%. No dividend yield was included in the weighted-average assumptions for the PSUs granted during the nine months ended October 31, 2022. The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2021 included expected volatility of 83.0%-87.0%, an expected term of 3 years and risk-free interest rate of 0.17%-.0.67%. No dividend yield was included in the weighted average assumptions for the PSUs granted during the nine months ended October 31, 2021.
Shares outstanding for the earnings per share calculations	The following table sets forth the shares outstanding for the earnings per share calculations: Three Months Ended Nine Months Ended 2022 2021 2022 2021 Weighted-average common shares outstanding - Basic 23,911,273 29,488,321 24,172,679 29,418,047 Dilutive effect of stock options, PSUs and RSUs — 773,100 — 709,372 Weighted-average common shares outstanding - Diluted 23,911,273 30,261,421 24,172,679 30,127,419

Customer Accounts Receivable (T

Customer Accounts Receivable (Tables)	9 Months Ended
	Oct. 31, 2022
Receivables [Abstract]
Allowance for doubtful accounts and uncollectible interest for customer receivables	Customer accounts receivable consisted of the following: (in thousands) October 31, January 31, Customer accounts receivable (1) $ 1,032,800 $ 1,130,395 Deferred fees and origination costs, net (11,753) (13,503) Allowance for no-interest option credit programs (17,609) (19,654) Allowance for uncollectible interest and fees (23,049) (15,124) Carrying value of customer accounts receivable 980,389 1,082,114 Allowance for credit losses (2) (164,629) (193,896) Carrying value of customer accounts receivable, net of allowance for credit losses 815,760 888,218 Short-term portion of customer accounts receivable, net (423,827) (455,787) Long-term customer accounts receivable, net $ 391,933 $ 432,431 Carrying Value (in thousands) October 31, January 31, Customer accounts receivable 60+ days past due (3) $ 119,223 $ 112,858 Re-aged customer accounts receivable (4) 161,429 181,996 Restructured customer accounts receivable (5) 76,163 99,557 (1) As of October 31, 2022 and January 31, 2022, the customer accounts receivable balance included $33.0 million and $22.3 million, respectively, in interest receivable. Net of the allowance for uncollectible interest, interest receivable outstanding as of October 31, 2022 and January 31, 2022 was $9.9 million and $7.2 million, respectively. (2) Our current methodology to estimate expected credit losses utilized macroeconomic forecasts as of October 31, 2022 and January 31, 2022, which incorporated the continued estimated impact of the global COVID-19 outbreak and other factors on the U.S. economy. Our forecast utilized economic projections from a major rating service reflecting an increase in unemployment rates. (3) As of October 31, 2022 and January 31, 2022, the carrying value of customer accounts receivable past due one day or greater was $297.1 million and $299.0 million, respectively. These amounts include the 60+ days past due balances shown above. (4) The re-aged carrying value as of October 31, 2022 and January 31, 2022 includes $46.1 million and $48.6 million, respectively, in carrying value that are both 60+ days past due and re-aged.
Schedule of allowance for credit losses	The allowance for credit losses included in the current and long-term portion of customer accounts receivable, net as shown in the Condensed Consolidated Balance Sheet were as follows: (in thousands) October 31, 2022 January 31, 2022 Customer accounts receivable - current $ 521,440 $ 564,825 Allowance for credit losses for customer accounts receivable - current (97,613) (109,038) Customer accounts receivable, net of allowances 423,827 455,787 Customer accounts receivable - non current 481,998 532,413 Allowance for credit losses for customer accounts receivable - non current (90,065) (99,982) Long-term portion of customer accounts receivable, net of allowances 391,933 432,431 Total customer accounts receivable, net $ 815,760 $ 888,218
Activity in the allowance for doubtful accounts and uncollectible interest for customer receivables	The following presents the activity in our allowance for credit losses and uncollectible interest for customer receivables: Nine Months Ended October 31, 2022 Nine Months Ended October 31, 2021 (in thousands) Customer Customer Allowance at beginning of period $ 165,044 $ 43,976 $ 209,020 $ 219,740 $ 78,297 $ 298,037 Provision for credit loss expense (1) 89,078 25,771 114,849 21,845 23,079 44,924 Principal charge-offs (2) (100,214) (34,222) (134,436) (81,710) (50,691) (132,401) Interest charge-offs (24,016) (8,201) (32,217) (22,432) (13,917) (36,349) Recoveries (2) 22,708 7,754 30,462 20,947 12,996 33,943 Allowance at end of period $ 152,600 $ 35,078 $ 187,678 $ 158,390 $ 49,764 $ 208,154 Average total customer portfolio balance $ 972,943 $ 89,042 $ 1,061,985 $ 985,634 $ 149,745 $ 1,135,379 (1) Includes provision for uncollectible interest, which is included in finance charges and other revenues, and changes in expected future recoveries. (2) Charge-offs include the principal amount of losses (excluding accrued and unpaid interest). Recoveries include the principal amount collected during the period for previously charged-off balances. Net charge-offs are calculated as the net of principal charge-offs and recoveries.
Financing Receivable, Past Due [Table Text Block]	We manage our customer accounts receivable portfolio using delinquency as a key credit quality indicator. The following table presents the delinquency distribution of the carrying value of customer accounts receivable by year of origination. The information is presented as of October 31, 2022: (in thousands) Delinquency Bucket 2022 2021 2020 2019 Prior Total % of Total Current $ 384,401 $ 227,174 $ 61,119 $ 9,016 $ 1,572 $ 683,282 69.7 % 1-30 50,477 56,730 18,562 5,799 1,386 132,954 13.6 % 31-60 15,554 19,555 6,539 2,656 625 44,929 4.6 % 61-90 8,613 12,072 3,781 1,664 332 26,462 2.7 % 91+ 22,434 46,784 15,170 6,948 1,426 92,762 9.4 % Total $ 481,479 $ 362,315 $ 105,171 $ 26,083 $ 5,341 $ 980,389 100.0 %

Charges and Credits (Tables)

Charges and Credits (Tables)	9 Months Ended
	Oct. 31, 2022
Charges and Credits [Abstract]
Schedule of Charges and Credits	Charges and credits consisted of the following: Three Months Ended Nine Months Ended (in thousands) 2022 2021 2022 2021 Employee severance $ 8,006 $ — $ 8,006 $ — Lease termination — — (1,484) — Total charges and credits $ 8,006 $ — $ 6,522 $ —

Finance Charges and Other Rev_2

Finance Charges and Other Revenue (Tables)	9 Months Ended
	Oct. 31, 2022
Supplemental Disclosure of Finance Charges and Other Revenue [Abstract]
Finance Charges And Other Revenue [Table Text Block]	Finance charges and other revenues consisted of the following: Three Months Ended Nine Months Ended (in thousands) 2022 2021 2022 2021 Interest income and fees $ 61,395 $ 63,621 $ 185,869 $ 196,303 Insurance income 5,176 6,992 14,835 17,881 Other revenues 271 262 815 695 Total finance charges and other revenues $ 66,842 $ 70,875 $ 201,519 $ 214,879

Debt and Financing Lease Obli_2

Debt and Financing Lease Obligations (Tables)	9 Months Ended
	Oct. 31, 2022
Debt Disclosure [Abstract]
Long-term Debt	Debt and financing lease obligations consisted of the following: (in thousands) October 31, January 31, Revolving Credit Facility $ 114,000 $ 149,000 2020-A VIE Asset-backed Class A Notes — 9,184 2020-A VIE Asset-backed Class B Notes — 18,342 2020-A VIE Asset-backed Class C Notes — 17,695 2021-A VIE Asset-backed Class A Notes 24,287 195,595 2021-A VIE Asset-backed Class B Notes 66,090 66,090 2021-A VIE Asset-backed Class C Notes 63,890 63,890 2022-A VIE Asset-backed Class A Notes 191,174 — 2022-A VIE Asset-backed Class B Notes 132,090 — Financing lease obligations 5,436 6,115 Total debt and financing lease obligations 596,967 525,911 Less: Deferred debt issuance costs (4,375) (2,873) Current maturities of long-term debt and financing lease obligations (919) (889) Long-term debt and financing lease obligations $ 591,673 $ 522,149
Schedule of Asset-backed Notes	The asset-backed notes outstanding as of October 31, 2022 consisted of the following: (dollars in thousands) Asset-Backed Notes Original Principal Amount Original Net Proceeds (1) Current Principal Amount Issuance Date Maturity Date Contractual Interest Rate Effective Interest Rate (2) 2021-A Class A Notes $ 247,830 $ 246,152 $ 24,287 11/23/2021 5/15/2026 1.05% 3.13% 2021-A Class B Notes 66,090 65,635 66,090 11/23/2021 5/15/2026 2.87% 3.54% 2021-A Class C Notes 63,890 63,450 63,890 11/23/2021 5/15/2026 4.59% 5.08% 2022-A Class A Notes 275,600 273,731 191,174 7/21/2022 12/15/2026 5.87% 8.38% 2022-A Class B Notes 132,090 129,050 132,090 7/21/2022 12/15/2026 9.52% 10.27% Total $ 785,500 $ 778,018 $ 477,531 (1) After giving effect to debt issuance costs.
Covenant Compliance	A summary of the significant financial covenants that govern our Revolving Credit Facility compared to our actual compliance status at October 31, 2022 is presented below: Actual Required Minimum/ Maximum Interest Coverage Ratio for the quarter must equal or exceed minimum Not Tested 1.00:1.00 Interest Coverage Ratio for the trailing two quarters must equal or exceed minimum Not Tested 1.50:1.00 Leverage Ratio must not exceed maximum 1.64:1.00 4.50:1.00 ABS Excluded Leverage Ratio must not exceed maximum 0.84:1.00 2.50:1.00 Capital Expenditures, net, must not exceed maximum $50.4 million $100.0 million

Variable Interest Entities (Tab

Variable Interest Entities (Tables)	9 Months Ended
	Oct. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of assets and liabilities held by the VIE	The following table presents the assets and liabilities held by the VIEs (for legal purposes, the assets and liabilities of the VIEs will remain distinct from Conn’s, Inc.): (in thousands) October 31, January 31, Assets: Restricted cash $ 43,394 $ 29,872 Due from Conn’s, Inc., net 964 — Customer accounts receivable: Customer accounts receivable 652,778 463,411 Restructured accounts 37,270 29,621 Allowance for uncollectible accounts (131,724) (97,560) Allowance for no-interest option credit programs (13,670) (10,275) Deferred fees and origination costs (6,788) (5,033) Total customer accounts receivable, net 537,866 380,164 Total assets $ 582,224 $ 410,036 Liabilities: Accrued expenses $ 4,194 $ 2,638 Other liabilities 5,754 3,930 Due to Conn’s, Inc., net — 12,755 Long-term debt: 2020-A Class A Notes — 9,184 2020-A Class B Notes — 18,342 2020-A Class C Notes — 17,695 2021-A Class A Notes 24,287 195,595 2021-A Class B Notes 66,090 66,090 2021-A Class C Notes 63,890 63,890 2022-A Class A Notes 191,174 — 2022-A Class B Notes 132,090 — 477,531 370,796 Less: deferred debt issuance costs (4,375) (2,871) Total debt 473,156 367,925 Total liabilities $ 483,104 $ 387,248

Segment Information (Tables)

Segment Information (Tables)	9 Months Ended
	Oct. 31, 2022
Segment Reporting [Abstract]
Financial information by segment	Financial information by segment is presented in the following tables: Three Months Ended October 31, 2022 Three Months Ended October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 79,927 $ — $ 79,927 $ 106,756 $ — $ 106,756 Home appliance 102,884 — 102,884 128,385 — 128,385 Consumer electronics 31,911 — 31,911 46,751 — 46,751 Home office 8,630 — 8,630 17,373 — 17,373 Other 9,824 — 9,824 9,036 — 9,036 Product sales 233,176 — 233,176 308,301 — 308,301 Repair service agreement commissions 18,804 — 18,804 23,769 — 23,769 Service revenues 2,378 — 2,378 2,513 — 2,513 Total net sales 254,358 — 254,358 334,583 — 334,583 Finance charges and other revenues 270 66,572 66,842 262 70,613 70,875 Total revenues 254,628 66,572 321,200 334,845 70,613 405,458 Costs and expenses: Cost of goods sold 169,842 — 169,842 211,298 — 211,298 Selling, general and administrative expense (1) 94,240 32,003 126,243 100,969 37,112 138,081 Provision for bad debts 261 34,843 35,104 36 26,496 26,532 Charges and credits 8,006 — 8,006 — — — Total costs and expenses 272,349 66,846 339,195 312,303 63,608 375,911 Operating income (loss) (17,721) (274) (17,995) 22,542 7,005 29,547 Interest expense — 11,478 11,478 — 5,206 5,206 Income (loss) before income taxes $ (17,721) $ (11,752) $ (29,473) $ 22,542 $ 1,799 $ 24,341 Nine Months Ended October 31, 2022 Nine Months Ended October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Revenues: Furniture and mattress $ 254,341 $ — $ 254,341 $ 310,505 $ — $ 310,505 Home appliance 333,359 — 333,359 377,090 — 377,090 Consumer electronics 97,375 — 97,375 133,202 — 133,202 Home office 27,676 — 27,676 49,881 — 49,881 Other 25,847 — 25,847 27,079 — 27,079 Product sales 738,598 — 738,598 897,757 — 897,757 Repair service agreement commissions 60,256 — 60,256 66,600 — 66,600 Service revenues 7,279 — 7,279 8,307 — 8,307 Total net sales 806,133 — 806,133 972,664 — 972,664 Finance charges and other revenues 815 200,704 201,519 695 214,184 214,879 Total revenues 806,948 200,704 1,007,652 973,359 214,184 1,187,543 Costs and expenses: Cost of goods sold 530,942 — 530,942 612,219 — 612,219 Selling, general and administrative expense (1) 288,306 100,863 389,169 294,019 107,981 402,000 Provision (benefit) for bad debts 848 76,211 77,059 196 19,462 19,658 Charges and credits 6,522 — 6,522 — — — Total costs and expenses 826,618 177,074 1,003,692 906,434 127,443 1,033,877 Operating income (loss) (19,670) 23,630 3,960 66,925 86,741 153,666 Interest expense — 23,807 23,807 — 20,498 20,498 Loss on extinguishment of debt — — — — 1,218 1,218 Income (loss) before income taxes $ (19,670) $ (177) $ (19,847) $ 66,925 $ 65,025 $ 131,950 October 31, 2022 October 31, 2021 (in thousands) Retail Credit Total Retail Credit Total Total assets $ 594,302 $ 1,142,830 $ 1,737,132 $ 707,402 $ 1,079,177 $ 1,786,579 (1) For the three months ended October 31, 2022 and 2021, the amount of corporate overhead allocated to each segment reflected in SG&A expense was $7.4 million and $11.1 million, respectively. For the three months ended October 31, 2022 and 2021, the amount of reimbursement made to the retail segment by the credit segment was $6.5 million and $7.0 million, respectively. For the nine months ended October 31, 2022 and 2021, the amount of corporate overhead allocated to each segment reflected in SG&A was $23.6 million and $30.0 million, respectively. For the nine months ended October 31, 2022 and 2021, the amount of reimbursement made to the retail segment by the credit segment was $19.9 million and $21.2 million, respectively.

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Narrative (Details)	3 Months Ended		9 Months Ended
	Oct. 31, 2022 USD ($)	Oct. 31, 2021 USD ($)	Oct. 31, 2022 USD ($) segment	Oct. 31, 2021 USD ($)	Jan. 31, 2022 USD ($)	Apr. 15, 2021 USD ($)	Jan. 31, 2021 USD ($)	Jul. 01, 2014
Debt Instrument [Line Items]
Number of operating segments | segment			2
Cash and Cash Equivalents and Restricted Cash
Cash and cash equivalents include credit card deposits in-transit	$ 4,600,000		$ 4,600,000		$ 5,200,000
Restricted cash	45,503,000		45,503,000		31,930,000
Receivables [Abstract]
Long-term customer accounts receivable, net	391,933,000		391,933,000		432,431,000
Accounts Receivable, Allowance for Credit Loss	187,678,000	$ 208,154,000	187,678,000	$ 208,154,000	209,020,000		$ 298,037,000
Interest Income on Customer Accounts Receivable
Deferred revenue	8,200,000		8,200,000		8,600,000
Nonaccrual status	7,600,000		7,600,000		5,900,000
90 days past due and still accruing	92,400,000		92,400,000		84,100,000
Financing Receivable, No-Interest Option Program Period			12
Bankruptcy status, less than 60 days delinquent	7,100,000		7,100,000		5,500,000
Debt Issuance Costs
Deferred debt issuance costs	4,375,000		4,375,000		2,873,000
Gain (Loss) on Extinguishment of Debt [Abstract]
Gain (Loss) on Extinguishment of Debt		0	$ 0	$ (1,218,000)
Income Taxes
Effective tax rate			16.90%	23.70%
Stock-based Compensation
Stock-based compensation expense	2,400,000	2,600,000	$ 9,004,000	$ 6,382,000
Fair Value of Financial Instruments
Long-term Debt	477,531,000		477,531,000
Restructured Accounts
Receivables [Abstract]
Accounts Receivable, Allowance for Credit Loss	35,078,000	$ 49,764,000	35,078,000	49,764,000	43,976,000		$ 78,297,000
Customer Deposits
Deferred Revenue
Deferred revenue, revenue recognized	3,900,000
RSA Administration Fees
Deferred Revenue
Deferred revenue, revenue recognized	2,600,000
Secured Debt
Fair Value of Financial Instruments
Debt fair value	469,700,000		469,700,000
Revolving Credit Facility
Gain (Loss) on Extinguishment of Debt [Abstract]
Gain (Loss) on Extinguishment of Debt				200,000
Revolving Credit Facility
Debt Issuance Costs
Deferred debt issuance costs	4,000,000		4,000,000		5,100,000
Securitized Receivables Servicer
Cash and Cash Equivalents and Restricted Cash
Restricted cash	5,200,000		5,200,000		4,200,000
Collateral Held by VIE
Cash and Cash Equivalents and Restricted Cash
Restricted cash	38,200,000		38,200,000		$ 25,700,000
Senior Notes
Gain (Loss) on Extinguishment of Debt [Abstract]
Gain (Loss) on Extinguishment of Debt				$ 1,000,000
Debt Instrument, Repurchase Amount						$ 141,200,000
Senior Notes | Senior Notes
Gain (Loss) on Extinguishment of Debt [Abstract]
Interest rate on notes								7.25%
Secured Debt
Fair Value of Financial Instruments
Long-term Debt	$ 477,500,000		$ 477,500,000

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Stock-based Compensation (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total stock awards granted (in shares)	154,614	320,064	807,709	854,144
Aggregate grant date fair value	$ 1,162	$ 8,599	$ 16,924	$ 17,849
Dividend yield			0%	0%
Stock-based compensation expense	$ 2,400	$ 2,600	$ 9,004	$ 6,382
Share-Based Payment Arrangement			Stock-based Compensation. During the nine months ended October 31, 2022, the Company granted performance stock awards (“PSUs”) and restricted stock awards (“RSUs”). The awards had a combined aggregate grant date fair value of $16.9 million. The PSUs will vest in fiscal year 2025, if at all, upon certification by the Compensation Committee of the Board of Directors of satisfaction of certain total stockholder return performance conditions over the three fiscal years commencing with fiscal year 2023. The RSUs will vest ratably, over periods of three years from the date of grant. Stock-based compensation expense is recorded, net of actual forfeitures, for share-based compensation awards over the requisite service period using the straight-line method. For equity-classified share-based compensation awards, expense is recognized based on the grant-date fair value. For stock option grants, we use the Black-Scholes model to determine fair value. For grants of restricted stock units, the fair value of the grant is the market value of our stock at the date of issuance. For grants of performance-based restricted stock units, the fair value is the market value of our stock at the date of issuance adjusted for the market condition using a Monte Carlo model. The following table sets forth the RSUs and PSUs granted during the three and nine months ended October 31, 2022 and 2021: Three Months Ended Nine Months Ended 2022 2021 2022 2021 RSUs (1) 154,614 204,376 631,200 586,107 PSUs (2) — 115,688 176,509 268,037 Total stock awards granted 154,614 320,064 807,709 854,144 Aggregate grant date fair value (in thousands) $ 1,162 $ 8,599 $ 16,924 $ 17,849 (1) The RSUs issued during the three and nine months ended October 31, 2022 and 2021 are scheduled to vest ratably over periods of three years to four years from the date of grant with the exception of RSU grants issued to the Board of Directors. (2) The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2022 included expected volatility of 78.0%-80.0%, an expected term of 3 years and risk-free interest rate of 1.39%-2.58%. No dividend yield was included in the weighted-average assumptions for the PSUs granted during the nine months ended October 31, 2022. The weighted-average assumptions used in the Monte Carlo model for the PSUs granted during the nine months ended October 31, 2021 included expected volatility of 83.0%-87.0%, an expected term of 3 years and risk-free interest rate of 0.17%-.0.67%. No dividend yield was included in the weighted average assumptions for the PSUs granted during the nine months ended October 31, 2021.
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
(RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
RSUs and PSUs (in shares)	154,614	204,376	631,200	586,107
(RSUs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years
(PSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
RSUs and PSUs (in shares)	0	115,688	176,509	268,037
Expected volatility rate				83%
Expected term	3 years	3 years
Risk free interest rate				0.17%
(PSUs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected volatility rate			78%
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate, Maximum			2.58%	0.67%
Share-Based Compensation Arrangement by Share-Based Payment Award, Fair Value Assumptions, Risk Free Interest Rate, Minimum			1.39%
(PSUs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected volatility rate			80%	87%

Summary of Significant Accoun_6

Summary of Significant Accounting Policies - Earnings per Share (Details) - shares	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Weighted average common shares outstanding - Basic (in shares)	23,911,273	29,488,321	24,172,679	29,418,047
Dilutive effect of stock options, RSUs and PSUs (in shares)	0	773,100	0	709,372
Weighted average common shares outstanding - Diluted (in shares)	23,911,273	30,261,421	24,172,679	30,127,419
Restricted Stock Units And PSUs
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Weighted average number of stock options and restricted stock units not included in the calculation of the dilutive effect of stock options and restricted stock units (in shares)	1,545,180	715,051	1,429,381	734,407

Customer Accounts Receivable (D

Customer Accounts Receivable (Details) - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Jan. 31, 2022
Quantitative information about the receivables portfolio managed [Abstract]
Customer accounts receivable (1)	$ 1,032,800		$ 1,130,395
Deferred fees and origination costs, net	(11,753)		(13,503)
Allowance for no-interest option credit programs	17,609		19,654
Allowance for uncollectible interest and fees	23,049		15,124
Carrying value of customer accounts receivable	980,389		1,082,114
Allowance for credit losses	(164,629)		(193,896)
Total customer accounts receivable, net	815,760		888,218
Short-term portion of customer accounts receivable, net	(423,827)		(455,787)
Long-term customer accounts receivable, net	391,933		432,431
Customer accounts receivable 60 days past due	119,223		112,858
Re-aged customer accounts receivable	161,429		181,996
Restructured customer accounts receivable	76,163		99,557
Amounts included within past due and reaged accounts	46,100		48,600
Accounts Receivable, Restructured Accounts, Past Due	21,200		29,000
Financing Receivable, Past Due	297,100		299,000
Interest receivable	33,000		22,300
Interest receivable outstanding net of allowance for uncollectible interest	9,900		$ 7,200
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	209,020	$ 298,037
Provision	114,849	44,924
Principal charge-offs	(134,436)	(132,401)
Interest charge-offs	(32,217)	(36,349)
Recoveries	30,462	33,943
Allowance at end of period	187,678	208,154
Average total customer portfolio balance	1,061,985	1,135,379
Restructured Accounts
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	43,976	78,297
Provision	25,771	23,079
Principal charge-offs	(34,222)	(50,691)
Interest charge-offs	(8,201)	(13,917)
Recoveries	7,754	12,996
Allowance at end of period	35,078	49,764
Average total customer portfolio balance	89,042	149,745
Customer Accounts Receivable [Member]
Allowance for doubtful accounts and uncollectible interest for customer receivables [Abstract]
Allowance at beginning of period	165,044	219,740
Provision	89,078	21,845
Principal charge-offs	(100,214)	(81,710)
Interest charge-offs	(24,016)	(22,432)
Recoveries	22,708	20,947
Allowance at end of period	152,600	158,390
Average total customer portfolio balance	$ 972,943	$ 985,634

Customer Accounts Receivable -

Customer Accounts Receivable - Schedule of Allowance for Credit Losses (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Receivables [Abstract]
Customer accounts receivable - current	$ 521,440	$ 564,825
Allowance for credit losses for customer accounts receivable - current	(97,613)	(109,038)
Customer accounts receivable, net of allowances	423,827	455,787
Customer accounts receivable - non current	481,998	532,413
Allowance for credit losses for customer accounts receivable - non current	(90,065)	(99,982)
Long-term portion of customer accounts receivable, net of allowances	391,933	432,431
Total customer accounts receivable, net	$ 815,760	$ 888,218

Customer Accounts Receivable De

Customer Accounts Receivable Delinquency Bucket (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Financing Receivable, Past Due [Line Items]
2022	$ 481,479
2021	362,315
2020	105,171
2019	26,083
Prior	5,341
Carrying value of customer accounts receivable	$ 980,389	$ 1,082,114
% of Total	100%
Current
Financing Receivable, Past Due [Line Items]
2022	$ 384,401
2021	227,174
2020	61,119
2019	9,016
Prior	1,572
Carrying value of customer accounts receivable	$ 683,282
% of Total	69.70%
1-30
Financing Receivable, Past Due [Line Items]
2022	$ 50,477
2021	56,730
2020	18,562
2019	5,799
Prior	1,386
Carrying value of customer accounts receivable	$ 132,954
% of Total	13.60%
31-60
Financing Receivable, Past Due [Line Items]
2022	$ 15,554
2021	19,555
2020	6,539
2019	2,656
Prior	625
Carrying value of customer accounts receivable	$ 44,929
% of Total	4.60%
61-90
Financing Receivable, Past Due [Line Items]
2022	$ 8,613
2021	12,072
2020	3,781
2019	1,664
Prior	332
Carrying value of customer accounts receivable	$ 26,462
% of Total	2.70%
91+
Financing Receivable, Past Due [Line Items]
2022	$ 22,434
2021	46,784
2020	15,170
2019	6,948
Prior	1,426
Carrying value of customer accounts receivable	$ 92,762
% of Total	9.40%

Charges and Credits (Details)

Charges and Credits (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Restructuring Cost and Reserve [Line Items]
Lease modification	$ 0	$ 0	$ (1,484)	$ 0
Employee severance	8,006	0	8,006	0
Charges and credits	$ 8,006	$ 0	6,522	$ 0
Charges and Credits	3. Charges and Credits Charges and credits consisted of the following: Three Months Ended Nine Months Ended (in thousands) 2022 2021 2022 2021 Employee severance $ 8,006 $ — $ 8,006 $ — Lease termination — — (1,484) — Total charges and credits $ 8,006 $ — $ 6,522 $ — During the three months ended October 31, 2022, we recognized $8.0 million in severance costs related to a change in the executive management team. During the nine months ended October 31, 2022, we recognized a $1.5 million gain related to the termination of a lease for a single store location. In addition, we recognized $8.0 million in severance costs related to a change in the executive management team.
Lease modification
Restructuring Cost and Reserve [Line Items]
Lease modification			$ (1,500)

Finance Charges and Other Rev_3

Finance Charges and Other Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Troubled Debt Restructuring, Debtor, Subsequent Periods [Line Items]
Interest income and fees	$ 61,395	$ 63,621	$ 185,869	$ 196,303
Insurance income	5,176	6,992	14,835	17,881
Other revenues	271	262	815	695
Provisions for uncollectible interest	19,100	10,500	38,600	25,500
Other Income	66,842	70,875	201,519	214,879
Financing Receivable [Member]
Troubled Debt Restructuring, Debtor, Subsequent Periods [Line Items]
Interest income and fees	$ 3,600	$ 5,800	$ 11,500	$ 20,000

Debt and Financing Lease Obli_3

Debt and Financing Lease Obligations - Schedule of Debt and Capital Lease Obligations (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022	Apr. 15, 2021
Long-term debt [Abstract]
Long-term Debt	$ 477,531
Financing lease obligations	5,436	$ 6,115
Total debt and financing lease obligations	596,967	525,911
Less:
Deferred debt issuance costs	(4,375)	(2,873)
Current maturities of long-term debt and financing lease obligations	(919)	(889)
Long-term debt and financing lease obligations	591,673	522,149
2021-A VIE Class A Notes
Long-term debt [Abstract]
Long-term Debt	24,287
2021-A VIE Class B Notes
Long-term debt [Abstract]
Long-term Debt	66,090
2021-A VIE Class C Notes
Long-term debt [Abstract]
Long-term Debt	63,890
2022-A VIE Class A Notes
Long-term debt [Abstract]
Long-term Debt	191,174
2022-A VIE Class B Notes
Long-term debt [Abstract]
Long-term Debt	132,090
Senior Notes
Less:
Debt Instrument, Repurchase Amount			$ 141,200
Secured Debt
Long-term debt [Abstract]
Long-term Debt	477,500
Secured Debt | 2020-A VIE Class A Notes
Long-term debt [Abstract]
Long-term Debt	0	9,184
Secured Debt | 2020-A VIE Class B Notes
Long-term debt [Abstract]
Long-term Debt	0	18,342
Secured Debt | 2020-A VIE Class C Notes
Long-term debt [Abstract]
Long-term Debt	0	17,695
Secured Debt | 2021-A VIE Class A Notes
Long-term debt [Abstract]
Long-term Debt	24,287	195,595
Secured Debt | 2021-A VIE Class B Notes
Long-term debt [Abstract]
Long-term Debt	66,090	66,090
Secured Debt | 2021-A VIE Class C Notes
Long-term debt [Abstract]
Long-term Debt	63,890	63,890
Secured Debt | 2022-A VIE Class A Notes
Long-term debt [Abstract]
Long-term Debt	191,174	0
Secured Debt | 2022-A VIE Class B Notes
Long-term debt [Abstract]
Long-term Debt	132,090	0
Revolving Credit Facility
Less:
Deferred debt issuance costs	(4,000)	(5,100)
Revolving Credit Facility | Line of Credit
Long-term debt [Abstract]
Long-term Debt	$ 114,000	$ 149,000

Debt and Financing Lease Obli_4

Debt and Financing Lease Obligations - Senior Notes (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Apr. 15, 2021
Debt Instrument [Line Items]
Original principal amount	$ 785,500
Senior Notes
Debt Instrument [Line Items]
Debt Instrument, Repurchase Amount		$ 141,200

Debt and Financing Lease Obli_5

Debt and Financing Lease Obligations - Asset Backed Notes (Details) - USD ($) $ in Thousands			9 Months Ended
	Jul. 21, 2022	Nov. 23, 2021	Oct. 31, 2022
Debt Instrument [Line Items]
Original Principal Amount			$ 785,500
Original Net Proceeds	$ 402,800		778,018
Current Principal Amount			477,531
2021-A VIE Class A Notes
Debt Instrument [Line Items]
Original Principal Amount			247,830
Original Net Proceeds		$ 246,152
Current Principal Amount			$ 24,287
Contractual Interest Rate			1.05%
Effective Interest Rate			3.13%
2021-A VIE Class B Notes
Debt Instrument [Line Items]
Original Principal Amount			$ 66,090
Original Net Proceeds		65,635
Current Principal Amount			$ 66,090
Contractual Interest Rate			2.87%
Effective Interest Rate			3.54%
2021-A VIE Class C Notes
Debt Instrument [Line Items]
Original Principal Amount			$ 63,890
Original Net Proceeds		$ 63,450
Current Principal Amount			$ 63,890
Contractual Interest Rate			4.59%
Effective Interest Rate			5.08%
2022-A VIE Class A, B, C Notes
Debt Instrument [Line Items]
Original Principal Amount	407,700
2022-A VIE Class A Notes
Debt Instrument [Line Items]
Original Principal Amount	275,600		$ 275,600
Original Net Proceeds	$ 273,731
Current Principal Amount			$ 191,174
Contractual Interest Rate	5.87%		5.87%
Effective Interest Rate			8.38%
2022-A VIE Class B Notes
Debt Instrument [Line Items]
Original Principal Amount	$ 132,100		$ 132,090
Original Net Proceeds	$ 129,050
Current Principal Amount			$ 132,090
Contractual Interest Rate	9.52%		9.52%
Effective Interest Rate			10.27%
2022-A VIE Class C Notes [Member]
Debt Instrument [Line Items]
Original Principal Amount	$ 63,100
Contractual Interest Rate	0%
Asset-backed Securities
Debt Instrument [Line Items]
Monthly fee percentage on outstanding balance			4.75%

Debt and Financing Lease Obli_6

Debt and Financing Lease Obligations - Revolving Credit Facility (Details) - USD ($)	Mar. 29, 2021	Oct. 31, 2022
Line of Credit Facility [Line Items]
Original principal amount		$ 785,500,000
Revolving Credit Facility | Minimum
Line of Credit Facility [Line Items]
Line of Credit Facility, Current Borrowing Capacity	$ 40,000,000
Line of Credit Facility, Current Borrowing Capacity	40,000,000
Revolving Credit Facility | Maximum
Line of Credit Facility [Line Items]
Line of Credit Facility, Current Borrowing Capacity	100,000,000
Line of Credit Facility, Current Borrowing Capacity	100,000,000
Line of Credit | Revolving Credit Facility
Line of Credit Facility [Line Items]
Maximum capacity extended under credit facility	$ 650,000,000
Weighted-average interest rate		4.30%
Line of Credit | Revolving Credit Facility | Minimum
Line of Credit Facility [Line Items]
Unused capacity fee percentage	0.25%
Line of Credit | Revolving Credit Facility | Maximum
Line of Credit Facility [Line Items]
Unused capacity fee percentage	0.50%
Line of Credit | Revolving Credit Facility | LIBOR
Line of Credit Facility [Line Items]
Variable basis spread	1%
Debt Instrument, Interest- Free Period	30 days
Line of Credit | Revolving Credit Facility | Alternate Base Rate | Minimum
Line of Credit Facility [Line Items]
Variable basis spread	1.50%
Line of Credit | Revolving Credit Facility | Alternate Base Rate | Maximum
Line of Credit Facility [Line Items]
Variable basis spread	2.25%
Line of Credit | Revolving Credit Facility | Federal Funds Rate
Line of Credit Facility [Line Items]
Variable basis spread	0.50%
Revolving Credit Facility
Line of Credit Facility [Line Items]
Available borrowing capacity		$ 155,400,000
Sub-facility for letters of credit		22,300,000
Additional borrowing capacity		$ 358,300,000
Revolving Credit Facility | LIBOR | Minimum
Line of Credit Facility [Line Items]
Variable basis spread	2.50%
Revolving Credit Facility | LIBOR | Maximum
Line of Credit Facility [Line Items]
Variable basis spread	3.25%

Debt and Financing Lease Obli_7

Debt and Financing Lease Obligations - Debt Covenants (Details) $ in Millions	9 Months Ended
	Oct. 31, 2022 USD ($)
Debt Disclosure [Abstract]
Debt Instrument, Minimum Interest Coverage Ratio	1
Debt Instrument, Minimum Interest Coverage Ratio, Trailing Two Quarters	1.50
Actual
Leverage Ratio must not exceed (maximum)	1.64
ABS Excluded Leverage Ratio must not exceed (maximum)	0.84
Capital Expenditures, net, must not exceed (maximum)	$ 50.4
Required Minimum/ Maximum
Leverage Ratio must not exceed (maximum)	4.50
ABS Excluded Leverage Ratio must not exceed (maximum)	2.50
Capital Expenditures, net, must not exceed (maximum)	$ 100

Contingencies (Details)

Contingencies (Details) - Derivative Action Lawsuits	9 Months Ended
	Oct. 31, 2022 plaintiff state_court
Loss Contingencies [Line Items]
Loss Contingency, Number of Plaintiffs | plaintiff	0
Loss Contingency, Number Of State Court Derivative Action Where Defendants Vigorously Defend Against The Claims | state_court	2

Variable Interest Entities - Ad

Variable Interest Entities - Additional Information (Details)	9 Months Ended
	Oct. 31, 2022
Asset-backed Securities
Variable Interest Entity [Line Items]
Monthly fee percentage on outstanding balance	4.75%

Variable Interest Entities (Det

Variable Interest Entities (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022	Oct. 31, 2021	Jan. 31, 2021
Assets:
Restricted cash	$ 45,503	$ 31,930
Customer accounts receivable:
Restructured accounts	76,163	99,557
Allowance for uncollectible accounts	(187,678)	(209,020)	$ (208,154)	$ (298,037)
Allowance for no-interest option credit programs	17,609	19,654
Deferred fees and origination costs, net	(11,753)	(13,503)
Total customer accounts receivable, net	815,760	888,218
Total assets	1,737,132	1,754,466	$ 1,786,579
Liabilities:
Total debt	477,531
Long-term debt	591,673	522,149
Less: deferred debt issuance costs	(4,375)	(2,873)
Total liabilities	1,194,026	1,139,647
2021-A VIE Class A Notes
Liabilities:
Total debt	24,287
2021-A VIE Class B Notes
Liabilities:
Total debt	66,090
2021-A VIE Class C Notes
Liabilities:
Total debt	63,890
2022-A VIE Class A Notes
Liabilities:
Total debt	191,174
2022-A VIE Class B Notes
Liabilities:
Total debt	132,090
Secured Debt
Liabilities:
Total debt	477,500
Secured Debt | 2020-A VIE Class A Notes
Liabilities:
Total debt	0	9,184
Secured Debt | 2020-A VIE Class B Notes
Liabilities:
Total debt	0	18,342
Secured Debt | 2020-A VIE Class C Notes
Liabilities:
Total debt	0	17,695
Secured Debt | 2021-A VIE Class A Notes
Liabilities:
Total debt	24,287	195,595
Secured Debt | 2021-A VIE Class B Notes
Liabilities:
Total debt	66,090	66,090
Secured Debt | 2021-A VIE Class C Notes
Liabilities:
Total debt	63,890	63,890
Secured Debt | 2022-A VIE Class A Notes
Liabilities:
Total debt	191,174	0
Secured Debt | 2022-A VIE Class B Notes
Liabilities:
Total debt	132,090	0
Variable Interest Entity
Assets:
Restricted cash	43,394	29,872
Due from Conn’s, Inc., net	964	0
Customer accounts receivable:
Customer accounts receivable	652,778	463,411
Restructured accounts	37,270	29,621
Allowance for uncollectible accounts	(131,724)	(97,560)
Allowance for no-interest option credit programs	13,670	10,275
Deferred fees and origination costs, net	(6,788)	(5,033)
Total customer accounts receivable, net	537,866	380,164
Total assets	582,224	410,036
Liabilities:
Accrued expenses	4,194	2,638
Other liabilities	5,754	3,930
Due to Conn’s, Inc., net	0	12,755
Total debt	473,156	367,925
Long-term debt	477,531	370,796
Less: deferred debt issuance costs	(4,375)	(2,871)
Total liabilities	$ 483,104	$ 387,248

Segment Information (Details)

Segment Information (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022 USD ($) store state	Oct. 31, 2021 USD ($)	Oct. 31, 2022 USD ($) segment store state	Oct. 31, 2021 USD ($)	Jan. 31, 2022 USD ($)
Segment Reporting Information [Line Items]
Number of operating segments | segment			2
Estimated annual rate of reimbursement (as a percent)			2.50%
Number of states with retail stores | state	15		15
Revenues:
Total net sales	$ 254,358	$ 334,583	$ 806,133	$ 972,664
Finance charges and other revenues	66,842	70,875	201,519	214,879
Total revenues	321,200	405,458	1,007,652	1,187,543
Costs and expenses:
Cost of goods sold	169,842	211,298	530,942	612,219
Selling, general and administrative expense	126,243	138,081	389,169	402,000
Provision for bad debts	35,104	26,532	77,059	19,658
Total costs and expenses	339,195	375,911	1,003,692	1,033,877
Operating income (loss)	(17,995)	29,547	3,960	153,666
Interest expense	11,478	5,206	23,807	20,498
Loss on extinguishment of debt		0	0	1,218
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest	(29,473)	24,341	(19,847)	131,950
Allocation of overhead by operating segments	7,400	11,100	23,600	30,000
Assets	1,737,132	1,786,579	1,737,132	1,786,579	$ 1,754,466
Charges and credits	8,006	0	6,522	0
Intersegment Eliminations
Revenues:
Total revenues	6,500	7,000	19,900	21,200
Retail
Revenues:
Total net sales	254,358	334,583	806,133	972,664
Finance charges and other revenues	270	262	815	695
Total revenues	254,628	334,845	806,948	973,359
Costs and expenses:
Cost of goods sold	169,842	211,298	530,942	612,219
Selling, general and administrative expense	94,240	100,969	288,306	294,019
Provision for bad debts	261	36	848	196
Total costs and expenses	272,349	312,303	826,618	906,434
Operating income (loss)	(17,721)	22,542	(19,670)	66,925
Interest expense	0	0		0
Loss on extinguishment of debt			0	0
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest	(17,721)	22,542	(19,670)	66,925
Assets	594,302	707,402	594,302	707,402
Charges and credits	8,006	0	6,522	0
Credit
Revenues:
Total net sales	0	0	0	0
Finance charges and other revenues	66,572	70,613	200,704	214,184
Total revenues	66,572	70,613	200,704	214,184
Costs and expenses:
Cost of goods sold	0	0	0	0
Selling, general and administrative expense	32,003	37,112	100,863	107,981
Provision for bad debts	34,843	26,496	76,211	19,462
Total costs and expenses	66,846	63,608	177,074	127,443
Operating income (loss)	(274)	7,005	23,630	86,741
Interest expense	11,478	5,206	23,807	20,498
Loss on extinguishment of debt			0	1,218
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest	(11,752)	1,799	(177)	65,025
Assets	1,142,830	1,079,177	1,142,830	1,079,177
Charges and credits	0	0	0	0
Furniture and Mattress
Revenues:
Total net sales	79,927	106,756	254,341	310,505
Furniture and Mattress | Retail
Revenues:
Total net sales	79,927	106,756	254,341	310,505
Furniture and Mattress | Credit
Revenues:
Total net sales	0	0	0	0
Home Appliance
Revenues:
Total net sales	102,884	128,385	333,359	377,090
Home Appliance | Retail
Revenues:
Total net sales	102,884	128,385	333,359	377,090
Home Appliance | Credit
Revenues:
Total net sales	0	0	0	0
Consumer Electronic
Revenues:
Total net sales	31,911	46,751	97,375	133,202
Consumer Electronic | Retail
Revenues:
Total net sales	31,911	46,751	97,375	133,202
Consumer Electronic | Credit
Revenues:
Total net sales	0	0	0	0
Home Office
Revenues:
Total net sales	8,630	17,373	27,676	49,881
Home Office | Retail
Revenues:
Total net sales	8,630	17,373	27,676	49,881
Home Office | Credit
Revenues:
Total net sales	0	0	0	0
Other
Revenues:
Total net sales	9,824	9,036	25,847	27,079
Other | Retail
Revenues:
Total net sales	9,824	9,036	25,847	27,079
Other | Credit
Revenues:
Total net sales	0	0	0	0
Product
Revenues:
Total net sales	233,176	308,301	738,598	897,757
Product | Retail
Revenues:
Total net sales	233,176	308,301	738,598	897,757
Product | Credit
Revenues:
Total net sales	0	0	0	0
RSA Commission
Revenues:
Total net sales	18,804	23,769	60,256	66,600
RSA Commission | Retail
Revenues:
Total net sales	18,804	23,769	60,256	66,600
RSA Commission | Credit
Revenues:
Total net sales	0	0	0	0
Service
Revenues:
Total net sales	2,378	2,513	7,279	8,307
Service | Retail
Revenues:
Total net sales	2,378	2,513	$ 7,279	8,307
Service | Credit
Revenues:
Total net sales	$ 0	$ 0		$ 0
Outside of US
Segment Reporting Information [Line Items]
Number of stores | store	0		0

Stockholders_ Equity (Details)

Stockholders’ Equity (Details) - USD ($) $ / shares in Units, $ in Millions	9 Months Ended
	Oct. 31, 2022	Dec. 15, 2021
Stockholders' Equity Note [Abstract]
Authorized amount (in millions)		$ 150
Stock repurchased (in shares)	3,316,000
Stock repurchased (in dollars per shares)	$ 20.57
Stock repurchased	$ 68.2

Subsequent Events (Details)

Subsequent Events (Details) - USD ($) $ in Thousands				9 Months Ended
	Nov. 30, 2022	Nov. 21, 2022	Jul. 21, 2022	Oct. 31, 2022
Subsequent Event [Line Items]
Original Net Proceeds			$ 402,800	$ 778,018
Original principal amount				$ 785,500
Subsequent Event [Member]
Subsequent Event [Line Items]
Debt Instrument, Covenant, Minimum Liquidity Amount		$ 125,000
Debt Instrument, Covenant, Minimum Availability Requirement, Percentage		25%
Debt Instrument, Covenant, Minimum Availability Requirement, Amount		$ 75,000
Debt Instrument, Covenant, Anti-Cash Covenant Threshold		100,000
Debt Instrument, Covenant, Minimum Liquidity Amount after November 1, 2023		112,500
Debt Instrument, Covenant, Maximum Amount Outstanding		$ 325,000
Subsequent Events		10. Subsequent Events Revolving Credit Facility Amendment. On November 21, 2022, Conn’s, Inc. (the “Company”) entered into an Amendment No. 1 (the “Amendment”) to the Fifth Amended and Restated Loan and Security Agreement, dated as of March 29, 2021, by and among the Company, as parent and guarantor, Conn Appliances, Inc., Conn Credit I, LP and Conn Credit Corporation, Inc., as borrowers, certain banks and financial institutions named therein, as lenders, and JPMorgan Chase Bank, N.A., as Administrative Agent for the Lenders (the “Agreement”). The Amendment, among other things, (a) replaces the interest rate benchmark under the Agreement from LIBOR to Term SOFR; (b) provides for a covenant relief period, which removes testing of the interest coverage covenant for the fiscal quarter ended October 31, 2022 and each fiscal quarter ended thereafter during the Covenant Relief Period (but before April 30, 2024), commencing on November 21, 2022 through the earlier of (i) the date on which the Company delivers financial statements and a compliance certificate for the fiscal quarter ending April 30, 2024 (demonstrating compliance with the then applicable interest coverage and leverage covenants) and (ii) the date that is 10 business days after the Administrative Agent receives (1) written notice electing to terminate the covenant relief period (such notice not to be delivered prior to November 1, 2023) and (2) projections demonstrating future compliance with the interest coverage and leverage covenants for the fiscal quarters ending on or prior to January 31, 2025 (the “Covenant Relief Period”), (which projections will be prepared by Borrower Agent in good faith, it being recognized that projections are subject to uncertainties); (c) adds a minimum liquidity covenant, which requires at all times during the Covenant Relief Period that the Company and certain of its subsidiaries maintain minimum liquidity of (i) $125.0 million through October 31, 2023 (ii) on and after November 1, 2023, $112.5 million provided that from and after such date until the end of the Covenant Relief Period, the revolving credit facility amount outstanding is limited to $325.0 million; (d) adds an anti-cash hoarding covenant, which requires at all times during the Covenant Relief Period mandatory prepayments of the revolver loans with the amount of any cash on the Company’s balance sheet in excess of $100.0 million to the extent any revolving loans are then outstanding; (e) adds a minimum availability covenant, which requires at all times during the Covenant Relief Period availability under the revolver of no less than the greater of (i) 25% of the borrowing base and (ii) $75.0 million; (f) provides for increased reporting requirements during the Covenant Relief Period and (g) restricts the ability to make permitted acquisitions and certain non-ordinary course investments, restricted payments and restricted debt payments during the Covenant Relief Period. The foregoing description of the Amendment does not purport to be complete and is qualified in its entirety by the full text of the Amendment, which is filed as Exhibit 10.2 to this quarterly report on Form 10-Q. Sale of Asset Backed Notes. On November 30, 2022, the Company completed the sale of $63.1 million in aggregate principal amount of zero coupon Asset Backed Fixed Rate Notes, Class C, Series 2022-A (the "Class C Notes") which were previously issued and held by the Company. The asset-backed notes are secured by the transferred customer accounts receivables and restricted cash held by a consolidated VIE, which resulted in net proceeds to us of $43.7 million, net of debt issuance costs. Net proceeds from the sale were used for general corporate purposes.
2022-A VIE Class C Notes [Member]
Subsequent Event [Line Items]
Original principal amount			$ 63,100
Contractual Interest Rate			0%
2022-A VIE Class C Notes [Member] | Subsequent Event [Member]
Subsequent Event [Line Items]
Original Net Proceeds	$ 43,700
Original principal amount	$ 63,100
Contractual Interest Rate	0%

Uncategorized Items - conn-2022

Label	Element	Value
Accrual of unsettled payments for repurchase of common stock	conn_AccrualOfUnsettledPaymentsForRepurchaseOfCommonStock	$ 3,471,000
Accrual of unsettled payments for repurchase of common stock	conn_AccrualOfUnsettledPaymentsForRepurchaseOfCommonStock	0
Payments for Repurchase of Common Stock	us-gaap_PaymentsForRepurchaseOfCommonStock	$ 0