Endurance International 10-Q 9 Nov 20 2020 Q3 Quarterly report Financial data

COVER PAGE

COVER PAGE - shares	9 Months Ended
	Sep. 30, 2020	Nov. 05, 2020
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2020
Document Transition Report	false
Entity File Number	001-36131
Entity Registrant Name	Endurance International Group Holdings, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	46-3044956
Entity Address, Address Line One	10 Corporate Drive,
Entity Address, Address Line Two	Suite 300
Entity Address, City or Town	Burlington,
Entity Address, State or Province	MA
Entity Address, Postal Zip Code	01803
City Area Code	781
Local Phone Number	852-3200
Title of 12(b) Security	Common Stock, $0.0001 par value
Trading Symbol	EIGI
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		141,653,878
Amendment Flag	false
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q3
Entity Central Index Key	0001237746
Current Fiscal Year End Date	--12-31

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 167,315	$ 111,265
Restricted cash	1,422	1,732
Accounts receivable	9,823	10,224
Prepaid domain name registry fees	58,377	55,237
Prepaid commissions	42,042	38,435
Prepaid and refundable taxes	5,175	6,810
Prepaid expenses and other current assets	22,748	23,883
Total current assets	306,902	247,586
Property and equipment—net	88,349	85,925
Operating lease right-of-use assets	83,224	90,519
Goodwill	1,852,780	1,835,310
Other intangible assets—net	207,579	245,002
Deferred financing costs—net	1,119	1,778
Investments	15,000	15,000
Prepaid domain name registry fees, net of current portion	12,808	11,107
Prepaid commissions, net of current portion	60,864	48,780
Deferred tax asset	232	64
Other assets	2,923	3,015
Total assets	2,631,780	2,584,086
Current liabilities:
Accounts payable	13,670	10,054
Accrued expenses	72,534	64,560
Accrued taxes	461	251
Accrued interest	12,360	23,434
Deferred revenue	388,500	369,475
Operating lease liabilities—short term	18,090	21,193
Current portion of notes payable	31,606	31,606
Current portion of financed equipment	2,447	790
Deferred consideration—short term	7,790	2,201
Other current liabilities	2,846	2,165
Total current liabilities	550,304	525,729
Long-term deferred revenue	105,418	99,652
Operating lease liabilities—long term	74,461	78,151
Notes payable—long term, net of original issue discounts of $16,859 and $13,101 and deferred financing costs of $25,690 and $20,210, respectively	1,623,171	1,649,867
Financed equipment—long term	202	0
Deferred tax liability	34,864	27,097
Deferred consideration--long-term	7,087	0
Other liabilities	13,552	6,636
Total liabilities	2,409,059	2,387,132
Stockholders’ equity:
Preferred Stock—par value $0.0001; 5,000,000 shares authorized; no shares issued or outstanding	0	0
Common Stock—par value $0.0001; 500,000,000 shares authorized; 146,259,868 and 147,570,072 shares issued at December 31, 2019 and September 30, 2020, respectively; 146,259,868 and 141,507,297 outstanding at December 31, 2019 and September 30, 2020, respectively	16	15
Additional paid-in capital	1,021,621	996,958
Treasury stock, at cost, 0 and 6,062,775 shares at December 31, 2019 and September 30, 2020, respectively	(10,048)	0
Accumulated other comprehensive loss	(1,965)	(4,088)
Accumulated deficit	(786,903)	(795,931)
Total stockholders’ equity	222,721	196,954
Total liabilities and stockholders’ equity	$ 2,631,780	$ 2,584,086

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Notes payable-long term original issue discounts, net	$ 13,101	$ 16,859
Deferred financing costs	$ 20,210	$ 25,690
Preferred stock, par value (in usd per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized (in shares)	5,000,000	5,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in usd per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	500,000,000	500,000,000
Common stock, shares issued (in shares)	147,570,072	146,259,868
Common stock, shares outstanding (in shares)	141,507,297	146,259,868
Treasury stock, shares issued (in shares)	6,062,775	0

Consolidated Statements of Oper

Consolidated Statements of Operations and Comprehensive Income (Loss) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Income Statement [Abstract]
Revenue	$ 278,426	$ 277,193	$ 824,607	$ 836,080
Cost of revenue (including impairment of $0 and $17,892 for the three and nine months ended September 30, 2019, respectively)	116,662	120,755	345,991	384,196
Gross profit	161,764	156,438	478,616	451,884
Operating expense:
Sales and marketing	63,651	59,143	193,904	191,221
Engineering and development	28,425	28,257	79,958	77,299
General and administrative	31,160	30,309	90,937	92,826
Gain on sale of intangible assets	0	0	(2,365)	0
Transaction expenses	461	0	461	0
Total operating expense	123,697	117,709	362,895	361,346
Income from operations	38,067	38,729	115,721	90,538
Other income (expense):
Interest income	153	305	485	910
Interest expense	(29,959)	(36,057)	(93,879)	(110,308)
Total other expense—net	(29,806)	(35,752)	(93,394)	(109,398)
Income (loss) before income taxes	8,261	2,977	22,327	(18,860)
Income tax (benefit) expense	1,587	(4,839)	13,299	3,040
Net income (loss)	6,674	7,816	9,028	(21,900)
Comprehensive income (loss):
Foreign currency translation adjustments	1,245	(1,001)	1,122	(1,054)
Unrealized gain (loss) on cash flow hedge, net of tax benefit (expense) of $(70) and $200 for the three and nine months ended September 30, 2019, respectively, and $(92) and $(323) for the three and nine months ended September 30, 2020, respectively	286	240	1,001	(611)
Total comprehensive income (loss)	$ 8,205	$ 7,055	$ 11,151	$ (23,565)
Basic net income (loss) per share (in usd per share)	$ 0.05	$ 0.05	$ 0.06	$ (0.15)
Diluted net income (loss) per share (in usd per share)	$ 0.05	$ 0.05	$ 0.06	$ (0.15)
Weighted-average common shares used in computing net income (loss) per share:
Basic (in shares)	141,680,469	145,951,755	143,552,324	144,932,834
Diluted (in shares)	147,178,734	146,301,595	147,334,403	144,932,834
Cost of revenue impairment		$ 0		$ 17,892

Consolidated Statements of Op_2

Consolidated Statements of Operations and Comprehensive Income (Loss) (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Income Statement [Abstract]
Cost of revenue impairment		$ 0		$ 17,892
Unrealized gain (loss) arising during period, tax	$ (92)	$ (70)	$ (323)	$ 200

Consolidated Statements of Chan

Consolidated Statements of Changes in Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Treasury Stock	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Dec. 31, 2018		143,444,178		0
Beginning balance at Dec. 31, 2018	$ 174,454	$ 14	$ 961,235	$ 0	$ (3,211)	$ (783,584)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		116,526
Vesting of restricted shares	0
Exercise of stock options (in shares)		892
Exercise of stock options	5		5
Other comprehensive gain (loss)	(1,362)				(1,362)
Net income (loss)	(3,488)					(3,488)
Stock-based compensation	9,016		9,016
Ending balance (in shares) at Mar. 31, 2019		143,561,596		0
Ending balance at Mar. 31, 2019	178,625	$ 14	970,256	$ 0	(4,573)	(787,072)
Beginning balance (in shares) at Dec. 31, 2018		143,444,178		0
Beginning balance at Dec. 31, 2018	174,454	$ 14	961,235	$ 0	(3,211)	(783,584)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net income (loss)	(21,900)
Ending balance (in shares) at Sep. 30, 2019		146,140,876		0
Ending balance at Sep. 30, 2019	178,428	$ 15	988,773	$ 0	(4,876)	(805,484)
Beginning balance (in shares) at Mar. 31, 2019		143,561,596		0
Beginning balance at Mar. 31, 2019	178,625	$ 14	970,256	$ 0	(4,573)	(787,072)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		2,176,738
Vesting of restricted shares	0
Exercise of stock options (in shares)		2,918
Exercise of stock options	16		16
Other comprehensive gain (loss)	458				458
Net income (loss)	(26,228)					(26,228)
Stock-based compensation	9,354		9,354
Ending balance (in shares) at Jun. 30, 2019		145,741,252		0
Ending balance at Jun. 30, 2019	162,225	$ 14	979,626	$ 0	(4,115)	(813,300)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		398,293
Vesting of restricted shares	0	$ 1	(1)
Exercise of stock options (in shares)		1,331
Exercise of stock options	5		5
Other comprehensive gain (loss)	(761)				(761)
Net income (loss)	7,816					7,816
Stock-based compensation	9,143		9,143
Ending balance (in shares) at Sep. 30, 2019		146,140,876		0
Ending balance at Sep. 30, 2019	178,428	$ 15	988,773	$ 0	(4,876)	(805,484)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		117,340
Vesting of restricted shares	0
Exercise of stock options (in shares)		1,652
Exercise of stock options	6		6
Other comprehensive gain (loss)	788				788
Net income (loss)	9,553					9,553
Stock-based compensation	8,179		8,179
Ending balance (in shares) at Dec. 31, 2019		146,259,868		0
Ending balance at Dec. 31, 2019	196,954	$ 15	996,958	$ 0	(4,088)	(795,931)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		1,306,607
Vesting of restricted shares	0
Exercise of stock options (in shares)		3,597
Exercise of stock options	13		13
Other comprehensive gain (loss)	(185)				(185)
Net income (loss)	(2,244)					(2,244)
Stock-based compensation	9,836		9,836
Repurchase of common stock (in shares)				(7,603,620)
Repurchase of common stock	(12,329)			$ (12,329)
Ending balance (in shares) at Mar. 31, 2020		147,570,072		(7,603,620)
Ending balance at Mar. 31, 2020	192,045	$ 15	1,006,807	$ (12,329)	(4,273)	(798,175)
Beginning balance (in shares) at Dec. 31, 2019		146,259,868		0
Beginning balance at Dec. 31, 2019	196,954	$ 15	996,958	$ 0	(4,088)	(795,931)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Other comprehensive gain (loss)	2,123
Net income (loss)	9,028
Repurchase of common stock	(14,400)
Ending balance (in shares) at Sep. 30, 2020		147,570,072		(6,062,775)
Ending balance at Sep. 30, 2020	222,721	$ 16	1,021,621	$ (10,048)	(1,965)	(786,903)
Beginning balance (in shares) at Mar. 31, 2020		147,570,072		(7,603,620)
Beginning balance at Mar. 31, 2020	192,045	$ 15	1,006,807	$ (12,329)	(4,273)	(798,175)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		1,571,903
Vesting of restricted shares	1	$ 1
Exercise of stock options	0
Other comprehensive gain (loss)	777				777
Net income (loss)	4,598					4,598
Stock-based compensation	9,595		9,595
Repurchase of common stock (in shares)				(1,105,100)
Repurchase of common stock	(2,099)			$ (2,099)
Reissuance of treasury stock (in shares)		1,571,903		1,571,903
Reissuance of treasury stock	0		(2,600)	$ 2,600
Ending balance (in shares) at Jun. 30, 2020		147,570,072		(7,136,817)
Ending balance at Jun. 30, 2020	204,917	$ 16	1,013,802	$ (11,828)	(3,496)	(793,577)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Vesting of restricted shares (in shares)		1,065,241
Vesting of restricted shares	0
Exercise of stock options (in shares)		8,801
Exercise of stock options	52		52
Other comprehensive gain (loss)	1,531				1,531
Net income (loss)	6,674					6,674
Stock-based compensation	9,547		9,547
Reissuance of treasury stock (in shares)		1,074,042		1,074,042
Reissuance of treasury stock	0		(1,780)	$ 1,780
Ending balance (in shares) at Sep. 30, 2020		147,570,072		(6,062,775)
Ending balance at Sep. 30, 2020	$ 222,721	$ 16	$ 1,021,621	$ (10,048)	$ (1,965)	$ (786,903)

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Cash flows from operating activities:
Net (loss) income	$ 7,816	$ 9,028	$ (21,900)
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation of property and equipment	11,280	38,266	33,385
Amortization of other intangible assets	21,668	52,406	64,137
Impairment of long-lived assets	0	0	17,892
Amortization of deferred financing costs		5,770	5,331
Amortization of net present value of deferred consideration		376	143
Amortization of original issue discounts	1,138	3,622	3,336
Stock-based compensation	9,143	28,978	27,513
Deferred tax expense		6,467	1,942
Loss on sale of assets		0	128
Gain on sale of intangible assets	0	(2,365)	0
Loss on early extinguishment of debt	0	83	0
Changes in operating assets and liabilities, net of acquisitions:
Accounts receivable		893	34
Prepaid and refundable taxes		1,620	(5,908)
Prepaid expenses and other current assets		(20,069)	5,108
Leases right-of-use asset, net		519	395
Accounts payable and accrued expenses		4,416	(23,492)
Deferred revenue		27,222	7,636
Net cash provided by operating activities		157,232	115,680
Cash flows from investing activities:
Businesses acquired in purchase transactions, net of cash acquired		(16,998)	(8,875)
Purchases of property and equipment		(30,273)	(26,796)
Proceeds from sale of assets		0	1
Proceeds from sale of intangible assets		2,705	0
Net cash used in investing activities		(44,566)	(35,670)
Cash flows from financing activities:
Repayments of term loans		(23,705)	(75,000)
Repayments of senior notes		(11,807)	0
Purchase of treasury stock		(14,428)	0
Principal payments on financed equipment		(4,723)	(6,332)
Payment of deferred consideration		(1,500)	(2,500)
Proceeds from exercise of stock options		66	26
Net cash used in financing activities		(56,097)	(83,806)
Net effect of exchange rate on cash and cash equivalents and restricted cash		(829)	(483)
Net (decrease) increase in cash and cash equivalents and restricted cash		55,740	(4,279)
Cash and cash equivalents and restricted cash:
Beginning of period		112,997	90,576
End of period	$ 86,297	168,737	86,297
Supplemental cash flow information:
Interest paid		93,773	110,886
Income taxes paid		4,296	1,715
Assets acquired under equipment financing		$ 7,704	$ 0

Nature of Business

Nature of Business	9 Months Ended
	Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Nature of Business	Nature of Business Formation and Nature of Business Endurance International Group Holdings, Inc. (“Holdings”) is a Delaware corporation, which, together with its wholly owned subsidiary, EIG Investors Corp. (“EIG Investors”), its primary operating subsidiary, The Endurance International Group, Inc. (“EIG”), and other subsidiaries of EIG, collectively form the “Company.” The Company is a leading provider of cloud-based platform solutions designed to help small- and medium-sized businesses succeed online. EIG and EIG Investors were incorporated in April 1997 and May 2007, respectively, and Holdings was originally formed as a limited liability company in October 2011 in connection with the acquisition of a controlling interest in EIG Investors, EIG and EIG's subsidiaries by investment funds and entities affiliated with Warburg Pincus and Goldman, Sachs & Co. ("Goldman") on December 22, 2011. On November 7, 2012, Holdings reorganized as a Delaware limited partnership and on June 25, 2013, Holdings converted into a Delaware C-corporation and changed its name to Endurance International Group Holdings, Inc. On November 1, 2020, the Company entered into an Agreement and Plan of Merger (the “Merger Agreement”) with Razorback Technology Intermediate Holdings, Inc., a Delaware corporation (the “Parent”), and Razorback Technology, Inc., a Delaware corporation and a wholly owned subsidiary of the Parent (the “Merger Sub”). See Note 19, Subsequent Events .

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Sep. 30, 2020
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Basis of Preparation The accompanying consolidated financial statements, which include the accounts of Holdings and its subsidiaries, have been prepared using accounting principles generally accepted in the United States of America (“U.S. GAAP”). All intercompany transactions were eliminated on consolidation. Although the Company believes the disclosures included herein are adequate to ensure that the consolidated financial statements are fairly presented, certain information and footnote disclosures to the financial statements have been condensed or omitted in accordance with the rules and regulations of the Securities and Exchange Commission ("SEC"). Accordingly, the consolidated financial statements and the footnotes included herein should be read in conjunction with the audited financial statements and the footnotes included in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2019. Segment Information Operating segments are defined as components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker ("CODM"). The Company has determined that its chief executive officer is the Company's CODM. The Company previously reported its financial results in three reportable segments: web presence, email marketing and domain. In conjunction with the process of simplifying the organization, the Company modified its internal reporting structure to reflect certain changes in its structure and leadership, and also changed the name of the email marketing segment to the "digital marketing" segment. This resulted in consolidation of its domain segment into the web presence segment. Starting with the three months ended March 31, 2020, the Company reports its financial results in two segments - web presence (including the former domain segment) and digital marketing. The Company recast the comparative information for the three and nine months ended September 30, 2019 to conform with the two-segment presentation. The Company has identified two reportable segments: web presence and digital marketing. The Company has determined that it does not satisfy aggregation criteria for these operating segments, and that each segment meets the quantitative threshold of Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") 280, Segment Reporting . Therefore, both operating segments are reportable segments. The Company's segments share certain resources, primarily related to sales and marketing, engineering and development, and general and administrative functions. Management allocates these costs to each respective segment based on a consistently applied methodology, primarily based on a percentage of revenue. Use of Estimates U.S. GAAP requires management to make certain estimates, judgments and assumptions that affect the reported amounts of assets, liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. These estimates, judgments and assumptions used in preparing the accompanying consolidated financial statements are based on the relevant facts and circumstances as of the date of the consolidated financial statements. Although the Company regularly assesses these estimates, judgments and assumptions used in preparing the consolidated financial statements, actual results could differ from those estimates. Changes in estimates are recorded in the period in which they become known. The more significant estimates reflected in these consolidated financial statements include estimates of fair value of assets acquired and liabilities assumed under purchase accounting related to the Company’s acquisitions and when evaluating goodwill and long-lived assets for potential impairment, the estimated useful lives of intangible and depreciable assets, revenue recognition for multiple-element arrangements, stock-based compensation, contingent consideration, derivative instruments, certain accruals, reserves and deferred taxes. A new strain of coronavirus that causes the disease known as COVID-19 was identified in late 2019 and has spread globally. In March 2020, the World Health Organization classified the COVID-19 outbreak as a pandemic, based on the rapid increase in infections worldwide. The COVID-19 pandemic continues to evolve as of the date of these consolidated financial statements. As such, the extent of the pandemic’s impact on the Company's financial condition, liquidity, and future results of operations is uncertain. Management is continuing to execute its 2020 operating plan while actively monitoring the impact of COVID-19 on the Company, including its customers, industry, operations, suppliers, workforce and liquidity. The Company expects to see tax-related liquidity benefits from the Coronavirus Aid, Relief, and Economic Security Act (the "CARES Act"). The Company is closely monitoring the impact of the COVID-19 pandemic on its business. To date, the Company believes that the pandemic has contributed to increased demand for its products and services, since many small- and medium-sized businesses have moved more of their business online due to COVID-19 related lockdowns and other restrictions. However, the Company cannot predict whether and to what extent this level of demand will continue. Unaudited Interim Financial Information The accompanying interim consolidated balance sheet as of September 30, 2020, and the related consolidated statements of operations and comprehensive income (loss) for the three and nine months ended September 30, 2019 and 2020, the consolidated statements of cash flows for the nine months ended September 30, 2019 and 2020, the consolidated statements of changes in stockholders' equity for the three and nine months ended September 30, 2019 and 2020, and the notes to consolidated financial statements are unaudited. These unaudited consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements. The unaudited consolidated financial statements include, in the opinion of management, all adjustments, consisting only of normal recurring adjustments that are necessary for a fair presentation of the Company’s financial position as of September 30, 2020, results of operations for the three and nine months ended September 30, 2019 and 2020, cash flows for the nine months ended September 30, 2019 and 2020, and changes in stockholders' equity for the three and nine months ended September 30, 2019 and 2020. The results in the consolidated statements of operations and comprehensive income (loss) are not necessarily indicative of the results of operations to be expected for the full fiscal year ending December 31, 2020. Cash Equivalents Cash and cash equivalents include all highly liquid investments with remaining maturities of three months or less at the date of purchase. Restricted Cash Restricted cash is composed of certificates of deposit and cash held by merchant banks and payment processors, which provide collateral against any chargebacks, fees, or other items that may be charged back to the Company by credit card companies and other merchants, and collateral for certain facility leases. Accounts Receivable Accounts receivable is primarily composed of cash due from credit card companies for unsettled transactions charged to customers’ credit cards. As these amounts reflect authenticated transactions that are fully collectible, the Company does not maintain an allowance for doubtful accounts. The Company also accrues for earned referral fees and commissions, which are governed by reseller or affiliate agreements, when the amount is reasonably estimable. Prepaid Domain Name Registry Fees Prepaid domain name registry fees represent amounts that are paid in full at the time a domain is registered by one of the Company’s registrars on behalf of a customer. The registry fees are recognized on a straight-line basis over the term of the domain registration period. Fair Value of Financial Instruments The carrying amounts of the Company's financial instruments, which include cash equivalents, accounts receivable, accounts payable and certain accrued expenses, approximate their fair values due to their short maturities. The fair value of the Company's notes payable is based on the borrowing rates currently available to the Company for debt with similar terms and average maturities and approximates their carrying value. Derivative Instruments and Hedging Activities FASB ASC 815, Derivatives and Hedging , provides the disclosure requirements for derivatives and hedging activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. Further, qualitative disclosures are required that explain the Company’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and losses on derivative instruments, and disclosures about credit risk-related contingent features in derivative instruments. As required by ASC 815, the Company records all derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Derivatives may also be designated as hedges of the foreign currency exposure of a net investment in a foreign operation. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow hedge. The Company may enter into derivative contracts that are intended to economically hedge certain of its risks, even though hedge accounting does not apply or the Company elects not to apply hedge accounting. In accordance with the FASB’s fair value measurement guidance in FASB Accounting Standards Update ("ASU") No. 2011-4, Fair Value Measurement (Topic 820): Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements, the Company made an accounting policy election to measure the credit risk of its derivative financial instruments that are subject to master netting agreements on a net basis by counterparty portfolio. Property and Equipment Property and equipment is recorded at cost, or at fair value if the property and equipment is acquired in an acquisition. The Company also capitalizes the direct costs of constructing additional computer equipment for internal use, as well as upgrades to existing computer equipment which extend the useful life, capacity or operating efficiency of the equipment. Capitalized costs include the cost of materials, shipping and taxes. Materials used for repairs and maintenance of computer equipment are expensed and recorded as a cost of revenue. Materials on hand and construction-in-process are recorded as property and equipment. Assets recorded under equipment financing are depreciated over the lease term. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets as follows: Building Thirty-five years Software Two Computers and office equipment Three years Furniture and fixtures Five years Leasehold improvements Shorter of useful life or remaining term of the lease Software Development Costs The Company accounts for software development costs for internal-use software under the provisions of FASB ASC 350-40, Internal-Use Software. Accordingly, certain costs to develop internal-use computer software are capitalized, provided these costs are expected to be recoverable. During the three and nine months ended September 30, 2019, the Company capitalized internal-use software development costs of $3.8 million and $11.1 million, respectively. During the three and nine months ended September 30, 2020, the Company capitalized internal-use software development costs of $4.3 million and $13.7 million, respectively. Goodwill Goodwill relates to amounts that arose in connection with the Company’s various business combinations and represents the difference between the purchase price and the fair value of the identifiable intangible and tangible net assets when accounted for using the purchase method of accounting. Goodwill is not amortized, but is subject to periodic review for impairment. Events that would indicate impairment and trigger an interim impairment assessment include, but are not limited to, current economic and market conditions, including a decline in the equity value of the Company's business, a significant adverse change in agreements that would materially affect reported operating results, business climate or operational performance of the business and an adverse action or assessment by a regulator. Additionally, a reorganization or change in the number of reporting units could result in the reassignment of goodwill between reporting units and may trigger an impairment assessment. In accordance with ASU No. 2011-08, Intangibles—Goodwill and Other (Topic 350) , the Company is required to review goodwill by reporting unit for impairment at least annually or more often if there are indicators of impairment present. Under U.S. GAAP, a reporting unit is either the equivalent of, or one level below, an operating segment. The Company performs its annual goodwill test as of October 31 of each fiscal year. As of December 31, 2019, the Company had identified a total of ten reporting units, and goodwill has been allocated to five of these reporting units. As of September 30, 2020, after the acquisition of WaJao, Inc., doing business as Retention Science ("Retention Science"), the Company identified a total of eleven reporting units and goodwill has been allocated to six of these reporting units. The Company also early adopted the provisions of ASU No. 2017-04, Intangibles—Goodwill and Other (Topic 350) , which eliminates the second step of the goodwill impairment test. As a result, the Company's goodwill impairment test includes only one step, which is a comparison of the carrying value of each reporting unit to its fair value, and any excess carrying value, up to the amount of goodwill allocated, is impaired. Goodwill has been allocated to each reporting unit in accordance with ASC 350-20-40, which requires that goodwill be allocated based on the relative fair values of each reporting unit. The carrying value of each reporting unit is based on the assignment of the appropriate assets and liabilities to each reporting unit. Assets and liabilities are assigned to each reporting unit if the assets or liabilities are employed in the operations of the reporting unit and the asset and liability is considered in the determination of the reporting unit's fair value. Certain assets and liabilities are shared by multiple reporting units, and are allocated to each reporting unit based on its relative size, primarily based on revenue. The Company determines the fair value of each reporting unit by utilizing the income approach and the market approach. For the income approach, fair value is determined based on the present value of estimated future after-tax cash flows, discounted at an appropriate risk adjusted rate. The Company derives its discount rates by using a capital asset pricing model and analyzing published rates for industries relevant to its reporting units to estimate the weighted-average cost of capital. The Company uses discount rates that are commensurate with the risks and uncertainty inherent in its business and in its internally developed forecasts. For fiscal year 2019, the Company used a discount rate of 10.5% for all but three of its reporting units. For two of these reporting units, which are experiencing declining cash flows, the Company used a discount rate of 13.0% and 13.5%, respectively, to adjust for the risk in the projected cash flows. For the remaining reporting unit, which had just been acquired in September 2019, the Company used a discount rate of 15.5%, to adjust for the risk in the projected cash flows. The Company also performed sensitivity analysis on its discount rates. The Company uses internal forecasts to estimate future after-tax cash flows, which include an estimate of long-term future growth rates based on the Company's view of the long-term outlook for each reporting unit. Actual results may differ from those assumed in the Company's forecasts. For the market approach, the Company utilizes two different approaches: market multiples for publicly traded companies, and market multiples based on the acquisition value of comparable companies that were sold. For the fiscal year 2019 goodwill impairment analysis, the Company compared the fair value from the income approach to the two market approaches, which included a valuation multiple of comparable public companies and a valuation multiple from sales of comparable companies. For three of the Company's reporting units, which represent approximately 97% of the Company's goodwill, the Company established the fair value based on the average fair value from all three valuation approaches. For two of the remaining reporting units, which represent approximately 3% of the Company's goodwill, the Company established fair value based on the income approach only, because these reporting units are experiencing declining cash flows. The Company calculated and recognized a partial impairment of $10.0 million for one of these reporting units and a full impairment of $2.3 million for the second of these reporting units, both of which were recorded as an operating expense in the consolidated statements of operations and other comprehensive income (loss) in the three months ended December 31, 2019. For the other two reporting units for which the income approach was used, the Company had just acquired one reporting unit (Ecomdash) in the three months ended September 30, 2019, and was in the process of disposing of the other reporting unit (SinglePlatform) through a sale in December 2019. Goodwill as of December 31, 2019 was $1,835.3 million. The carrying value of goodwill that was allocated to the web presence and digital marketing segments was approximately $1,231.9 million and $603.4 million, respectively. The fair value of all but three reporting units with goodwill at December 31, 2019 exceeded each reporting unit's carrying value by at least 20%. Of the other three reporting units with less than 20% excess of fair value over carrying value, one reporting unit is forecast to experience continuing negative growth in both revenue and cash flows. Given this fact pattern, the Company relied upon the income approach in order to quantify the impact of persistent negative growth expectations and to develop a fair value for this reporting unit. The goodwill allocated to this reporting unit as of December 31, 2019 was $52.0 million. The Company expects that cash flows for this unit will continue to decline, which could result in goodwill impairment charges for this reporting unit at some point in the future. The second reporting unit with less than a 20% excess of fair value over carrying value was acquired in September 2019. Based on the short duration between the acquisition date and the testing date, and lacking indications of specific events that either positively or negatively impacted the carrying value, fair value on this reporting unit approximated the allocated goodwill. Goodwill for this reporting unit as of December 31, 2019 was approximately $7.0 million. The third reporting unit represents a combination of different hosting brands, which the Company will continue to monitor in the future. Though near term cash flows are projected to decline for this unit, growth in the cash flows is expected to return after further investments in engineering and development and sales and marketing are made. This reporting unit's fair value was established using three valuation methods, equally weighted. As the reporting unit passed the goodwill impairment test with equal weight given to the three approaches, the Company did not adjust the weight given to the three valuation approaches. As of December 31, 2019, the fair value of this reporting unit, as estimated based upon its future projections, exceeded its carrying value by less than 4%. In the event the Company's investments in engineering and development and sales and marketing do not generate the anticipated improvement in future operating performance for this unit, then future impairments may be recognized for this reporting unit. Goodwill for this reporting unit as of December 31, 2019 was approximately $1.2 billion. Because of the deterioration of economic conditions as a result of the COVID-19 pandemic, the Company reassessed its annual goodwill impairment test as of September 30, 2020. The Company performed a qualitative analysis, noting that the Company’s operating performance, both current and future based on updated projections, is in line with the projections used for the 2019 annual impairment test. The Company also noted that its market capitalization continues to exceed the book value of the stockholders’ equity. Based on the Company’s analysis, the Company has concluded that an impairment event has not been triggered, and as such, no impairment has been recorded. Goodwill as of September 30, 2020 was $1,852.8 million. The carrying value of goodwill that was allocated to the web presence and digital marketing reporting segments was approximately $1,232.2 million and $620.6 million, respectively. For the three and nine months ended September 30, 2020, as noted above, no impairment triggering events were identified and no impairment has been recorded. Long-Lived Assets The Company’s long-lived assets consist primarily of intangible assets, including acquired subscriber relationships, trade names, intellectual property, developed technology and domain names available for sale. The Company also has long-lived tangible assets, primarily consisting of property and equipment. The majority of the Company’s intangible assets are recorded in connection with its various acquisitions. The Company’s intangible assets are recorded at fair value at the time of their acquisition. The Company amortizes intangible assets over their estimated useful lives. Determination of the estimated useful lives of the individual categories of intangible assets is based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with finite lives other than developed technology is recognized in accordance with their estimated projected cash flows. The Company evaluates long-lived intangible and tangible assets whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If indicators of impairment are present and undiscounted future cash flows are less than the carrying amount, the fair value of the assets is determined and compared to the carrying value. If the fair value is less than the carrying value, then the carrying value of the asset is reduced to the estimated fair value and an impairment loss is charged to expense in the period the impairment is identified. Indefinite life intangible assets include domain names that are available for sale which are recorded at the cost to acquire. These assets are not being amortized and are being tested for impairment annually and whenever events or changes in circumstance indicate that their carrying value may not be recoverable. When a domain name is sold, the Company records the cost of the domain in cost of revenue. During the three and nine months ended September 30, 2019, the Company recognized an impairment charge of $0.0 million and $17.9 million, respectively, relating primarily to premium domain name intangible assets acquired in 2014, which was recorded in cost of revenue in the consolidated statements of operations and comprehensive income (loss). The impairment resulted from market conditions that adversely impacted cash flows from these assets, and these market conditions are expected to continue. The Company valued its premium domain name assets based on a discounted projected cash flows from these assets using a discount rate of 11.6%, which resulted in an impairment of $16.2 million. The balance of the impairment charge was primarily related to developed technology intangible assets associated with the premium domain business which were valued using a relief from royalty approach. During the three and nine months ended September 30, 2020, the Company recorded no impairment charge associated with these intangible assets. Revenue Recognition In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) , or ASC 606, which supersedes nearly all existing revenue recognition guidance under U.S. GAAP. Since then, the FASB has also issued ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606), Principal versus Agent Considerations, ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606), Identifying Performance Obligations and Licensing, and ASU No. 2017-13, Revenue Recognition (Topic 605), Revenue from Contracts with Customers (Topic 606) , Amendments to SEC Paragraphs Pursuant to the Staff Announcement at the July 20, 2017 EITF Meeting and Rescission of Prior SEC Staff Announcements and Observer Comments , which further elaborate on the original ASU No. 2014-09. The Company adopted the guidance in ASC 606 on January 1, 2018. Revenue is recognized when control of the promised products or services is transferred to the Company’s customers, in an amount that reflects the consideration the Company expects to be entitled to for those products and services. In general, the Company determines revenue recognition through the following steps: • Identification of the contract, or contracts, with the customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when, or as, the Company satisfies a performance obligation The Company provides cloud-based subscription services, which include web hosting and related add-ons, search engine optimization ("SEO") services, domain registration services and email marketing. Web hosting gives customers access to an environment where the Company hosts a customer’s website. The related contract terms are generally for one year, but can range from 30 days to three years. Web hosting services are typically sold in bundled offerings that include web hosting, domain registration services and various add-ons. The Company recognizes revenue for web hosting and domain registration services over the term of the contract. The main add-on services related to web hosting are domain privacy, website security, secure sockets layer security, site backup and restoration, and web builder tools. These services may be included in web hosting bundles, or they may be purchased on a standalone basis. Certain add-on services are provided by third parties. In cases where the Company is acting as an agent for the sale of third-party add-on services, the Company recognizes revenue on a net basis at the time of sale. In cases where the Company is acting as a principal for the sale of third-party add-on services (i.e., the Company has the primary responsibility to provide specific goods or services, it has discretion to establish prices and it may assume inventory risk), the Company recognizes revenue on a gross basis over the term of the contract. The revenue for Company-provided add-on services is primarily recognized over the term of the contract. SEO services are monthly subscriptions that provide a customer with increased traffic to their website over the term of the subscription. Revenue from SEO services is recognized over the monthly term of the contract. In the case of domain registration services, the Company is an accredited registrar and can provide registration services to the customer, or it can select an accredited third-party registrar to perform these duties. Domain registration services are generally annual subscriptions, but can cover multiple years. Revenue for these services is recognized over the life of the subscription. Email marketing services provide customers with a cloud-based platform that can send broadcast emails to a contact list managed by the customer. Pricing is based on contact list volume from the prior monthly period, which determines the contractual billing price for the upcoming month. Revenue for this service is recognized over the monthly term of the contract. Inventory management and marketplace listing services provide customers with a cloud-based platform that integrates standard inventory management features with order management and shipping management capabilities across multiple channels. Pricing is primarily based on order volume from the prior monthly period. For inventory management customers who subscribe to an annual plan, revenue is recognized ratably over the term of the contract. Inventory management professional services are also provided to customers on demand, and are recognized into revenue upon completion. Retention Science provides customers with an artificial intelligence customer data platform and email marketing automation solutions. Pricing is primarily based on volume and the level of customization of the solution provided to the customer. Revenue, including revenue from professional services, is recognized ratably over the term of the contract, while overages are recognized one month in arrears. Non-subscription-based services include certain professional services, primarily website design or re-design services, marketing development fund ("MDF") revenue, premium domain names and domain parking services. Website design and re-design services are recognized when the service is complete. Marketing development funds consist of commissions earned by the Company when a third party sells its products or services directly to the Company’s customers, and advertising revenue for third-party ads placed on Company websites. The Company records revenue when the service is provided and calculates it based on the contractual revenue share arrangement or over the term of the advertisement. Domain parking allows the Company to monetize certain of its premium domain names by loaning them to specialized third parties that generate advertising revenue from these parked domains on a pay-per-click basis. Revenue is recognized when earned and calculated based on the revenue share arrangement with the third party. Revenue from the sale of premium domains is recognized when persuasive evidence of an arrangement to sell such domains exists and delivery of an authorization key to access the domain name has occurred. Premium domain names are paid for in advance prior to the delivery of the domain name. The contracts that the Company enters into typically do not contain any variable or non-cash consideration. The Company maintains a reserve for refunds and chargebacks related to revenue that has been recognized and is expected to be refunded, as calculated based on observed historical trends. The Company had a refund and chargeback reserve of $0.3 million and $0.4 million as of December 31, 2019 and September 30, 2020, respectively. The portion of deferred revenue that was e

Acquisitions_ Divestitures

Acquisitions/ Divestitures	9 Months Ended
	Sep. 30, 2020
Business Combinations [Abstract]
Acquisitions/ Divestitures	Acquisitions/ Divestitures The Company accounts for the acquisitions of businesses using the purchase method of accounting. The Company allocates the purchase price to the tangible and identifiable intangible assets and liabilities assumed based on their estimated fair values. Purchased identifiable intangible assets typically include subscriber relationships, trade names, domain names held for sale, developed technology and in-process research and development. The methodologies used to determine the fair value assigned to subscriber relationships and domain names held for sale are typically based on the excess earnings method that considers the return received from the intangible asset and includes certain expenses and also considers an attrition rate based on the Company’s internal subscriber analysis and an estimate of the average life of the subscribers. The fair value assigned to trade names is typically based on the income approach using a relief from royalty methodology that assumes that the fair value of a trade name can be measured by estimating the cost of licensing and paying a royalty fee for the trade name that the owner of the trade name avoids. The fair value assigned to developed technology typically uses the cost approach. If applicable, the Company estimates the fair value of contingent consideration payments in determining the purchase price. The contingent consideration is then adjusted to fair value in subsequent periods as an increase or decrease in current earnings in general and administrative expense in the consolidated statements of operations and comprehensive income (loss). Acquisitions - 2020 Retention Science On August 7, 2020, the Company acquired Retention Science. Retention Science is a provider of artificial intelligence ("AI") driven e-commerce email marketing services. The Company acquired 100% of the equity interest in Retention Science for a maximum potential purchase price of $35.0 million, consisting of approximately $17.5 million paid in cash upon closing, and up to $17.5 million to be paid in a combination of deferred consideration and contingent earn-outs over the next three years. As at August 7, 2020, the fair value of the deferred consideration and the contingent earn-outs was $13.8 million, which consisted of $8.0 million of deferred consideration, and $5.8 million of contingent earn-out consideration. The deferred consideration is made up of two installment payments that will be paid out over two years. The contingent earn-out consideration is based on the successful achievement of product milestones and specific revenue performance, and is payable in multiple installments over the course of 36 months post-closing. Transaction costs were expensed as incurred and amounted to $0.5 million. The Company has accounted for this transaction as a business combination in accordance with the acquisition method of accounting, which requires, among other things, that assets acquired and liabilities assumed be recognized at their estimated fair values as of the acquisition date. The following table summarizes the preliminary allocation of the purchase consideration to the assets acquired and liabilities assumed at the date of acquisition: August 7, 2020 (unaudited) (in thousands) Working capital $ 390 Deferred revenue (404) Deferred tax liability (814) Goodwill 17,208 Developed technology 13,400 Subscriber relationships 1,950 Total $ 31,730 Goodwill related to the acquisition is not deductible for tax purposes. The Company has not furnished pro forma financial information or the results of operations of Retention Science for the post-acquisition period, as the acquisition was not material, individually or in the aggregate, to the Company's consolidated financial statements. Acquisitions - 2019 Ecomdash On September 13, 2019, the Company acquired substantially all of the assets of LTD Software LLC, doing business as Ecomdash (“Ecomdash”), which is a software provider that offers inventory management and marketplace listing solutions for small and mid-sized businesses selling online. The aggregate purchase price was $9.6 million, of which approximately $8.9 million was paid in cash at the closing. The Company retained the remainder of the purchase price as a holdback t o fund any working capital adjustment, if applicable, and to serve as security for the indemnification obligations of the seller under the asset purchase agreement . Subject to any indemnification claims, the Company would release the holdback funds, less a small working capital adjustment, to the seller, 12 months from the closing date. As of September 30, 2020, an indemnification claim is in process, and therefore the holdback has not been released to the seller. Transaction costs were expensed as incurred. The Company has accounted for this transaction as a business combination in accordance with the acquisition method of accounting, which requires, among other things, that assets acquired and liabilities assumed be recognized at their estimated fair values as of the acquisition date. The following table summarizes the preliminary allocation of the purchase consideration to the assets acquired and liabilities assumed at the date of acquisition: September 13, 2019 (in thousands) Working capital $ (187) Goodwill 6,973 Developed technology 2,445 Subscriber relationships 390 Total $ 9,621 Goodwill related to the acquisition is deductible for tax purposes. Summary of Deferred Consideration Related to Acquisitions Components of short-term and long-term deferred consideration, including contingent earn-out consideration, as of December 31, 2019 and September 30, 2020 consisted of the following: December 31, 2019 September 30, 2020 Short-term Long-term Short-term Long-term (in thousands) AppMachine deferred consideration (acquired in 2016) $ 1,455 $ — $ — $ — Ecomdash deferred consideration (acquired in 2019) 746 — 746 — Retention Science deferred consideration (acquired in 2020) — — 4,661 3,437 Retention Science contingent earn-out consideration (acquired in 2020) — — 2,383 3,650 Total $ 2,201 $ — $ 7,790 $ 7,087 Divestitures - 2019 SinglePlatform On December 5, 2019, the Company completed the sale of substantially all of its SinglePlatform digital storefront business, including all of the membership interests of its subsidiary SinglePlatform, LLC, to TripAdvisor LLC for consideration of approximately $51.0 million in cash. The Company recognized a pre-tax gain on the sale of $40.7 million during the three months ended December 31, 2019, which was recorded as an operating expense in the consolidated statements of operations and other comprehensive income (loss). SinglePlatform contributed $6.8 million and $20.6 million in revenue in the three and nine months ended September 30, 2019.

Property, Plant and Equipment

Property, Plant and Equipment	9 Months Ended
	Sep. 30, 2020
Property, Plant and Equipment [Abstract]
Property, Plant and Equipment	Property, Plant and Equipment Components of property and equipment consisted of the following: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Land $ 790 $ 790 Building 8,285 8,308 Software 109,546 128,028 Computers and office equipment 187,056 205,380 Furniture and fixtures 18,918 18,566 Leasehold improvements 20,469 20,643 Construction in process 5,850 5,732 Property and equipment—at cost 350,914 387,447 Less: accumulated depreciation (264,989) (299,098) Property and equipment—net $ 85,925 $ 88,349 Depreciation expense related to property and equipment for the three months ended September 30, 2019 and 2020 was $11.3 million and $12.8 million, respectively. Depreciation expense related to property and equipment for the nine months ended September 30, 2019 and 2020 was $33.4 million and $38.3 million, respectively. Financed equipment with a cost basis of $24.4 million was included in software as of September 30, 2020. The net carrying value of financed equipment as of September 30, 2020 was $3.7 million.

Leases

Leases	9 Months Ended
	Sep. 30, 2020
Leases [Abstract]
Leases	Leases The Company has operating leases for data centers, corporate offices, data center equipment, and office equipment. The Company's leases have remaining lease terms of less than 1 year to 6.3 years, some of which include options to extend. The Company's lease expense consisted entirely of operating leases and amounted to $6.9 million and $21.5 million for the three and nine months ended September 30, 2019, respectively, and $6.6 million and $20.3 million for the three and nine months ended September 30, 2020, respectively. Operating lease payments, which reduced operating cash flows, amounted to $6.7 million and $20.6 million for the three and nine months ended September 30, 2019, respectively, and $6.0 million and $18.4 million for the three and nine months ended September 30, 2020, respectively. Supplemental balance sheet information related to leases was as follows: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Operating lease right-of-use assets $ 90,519 $ 83,224 Operating lease liabilities—short term $ 21,193 $ 18,090 Operating lease liabilities—long term 78,151 74,461 Total operating lease liabilities $ 99,344 $ 92,551 As of September 30, 2020, the weighted-average remaining lease term was 4.97 years and the discount rate for the Company's leases was 6.84%. Maturities for leases were as follows: Operating Leases (unaudited) (in thousands) Remainder of 2020 $ 6,365 2021 22,749 2022 21,153 2023 19,938 2024 16,203 Thereafter 23,210 Total lease payments $ 109,618 Less: imputed interest 17,067 Total $ 92,551

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Sep. 30, 2020
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements The following valuation hierarchy is used for disclosure of the valuation inputs used to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows: • Level 1 inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities • Level 2 inputs are quoted prices for similar assets or liabilities in active markets or inputs that are observable for the asset or liability, either directly or indirectly through market corroboration, for substantially the full term of the financial instrument • Level 3 inputs are unobservable inputs based on the Company’s own assumptions used to measure assets and liabilities at fair value A financial asset or liability’s classification within the hierarchy is determined based on the lowest level input that is significant to the fair value measurement. As of December 31, 2019 and September 30, 2020, the Company’s financial assets required to be measured on a recurring basis consisted of the 2018 interest rate cap and certain cash equivalents, which included money market instruments and bank time deposits. The Company has classified the interest rate caps, which are discussed in Note 7, Derivatives and Hedging Activities , below, within Level 2 of the fair value hierarchy. The Company has also classified these cash equivalents within Level 2 of the fair value hierarchy. The 2015 interest rate cap matured during the three months ended March 31, 2019. As of December 31, 2019, the Company had no financial liabilities required to be measured on a recurring basis. As of September 30, 2020, the Company's financial liabilities required to be measured on a recurring basis consisted of accrued earn-out consideration payable in connection with the 2020 acquisition of Retention Science. The Company has classified its liabilities for contingent earn-out consideration related to the Retention Science acquisition within Level 3 of the fair value hierarchy because the fair value is determined using significant unobservable inputs, which included probability weighted cash flows. The earn-out consideration in the table below is included in total deferred consideration in the Company's consolidated balance sheets. Basis of Fair Value Measurements Balance Quoted Prices Significant Significant (in thousands) Balance at December 31, 2019 Financial assets: Cash equivalents (included in cash and cash equivalents) $ 2,834 $ — $ 2,834 $ — Interest rate cap (included in other assets) 6 — 6 — Total financial assets $ 2,840 $ — $ 2,840 $ — Financial liabilities: Contingent earn-out consideration $ — $ — $ — $ — Total financial liabilities $ — $ — $ — $ — Balance at September 30, 2020 (unaudited) Financial assets: Cash equivalents (included in cash and cash equivalents) $ 18,020 $ — $ 18,020 $ — Interest rate cap (included in other assets) — — — — Total financial assets $ 18,020 $ — $ 18,020 $ — Financial liabilities: Contingent earn-out consideration $ 6,033 $ — $ — $ 6,033 Total financial liabilities $ 6,033 $ — $ — $ 6,033 The following table summarizes the changes in the financial liabilities measured on a recurring basis using Level 3 inputs as of September 30, 2020: Amount (unaudited) (in thousands) Financial liabilities measured using Level 3 inputs at December 31, 2019 $ — Establishment of contingent earn-out at fair value arising from the acquisition of Retention Science 5,800 Change in fair value of contingent earn-outs 233 Financial liabilities measured using Level 3 inputs at September 30, 2020 $ 6,033

Derivatives and Hedging Activit

Derivatives and Hedging Activities	9 Months Ended
	Sep. 30, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Derivatives and Hedging Activities	Derivatives and Hedging Activities Risk Management Objective of Using Derivatives The Company is exposed to certain risks arising from both its business operations and economic conditions. The Company principally manages its exposures to a wide variety of business and operational risks through management of its core business activities. The Company manages economic risks, including interest rate, liquidity, and credit risk, primarily by managing the amount, sources, and duration of its debt funding and the use of derivative financial instruments. Specifically, the Company may enter into derivative financial instruments to manage exposures that arise from business activities that result in the receipt or payment of future known and uncertain cash amounts, the value of which are determined by interest rates. The Company’s derivative financial instruments are used to manage differences in the amount, timing, and duration of the Company’s known or expected cash receipts and its known or expected cash payments principally related to the Company’s investments and borrowings. Cash Flow Hedges of Interest Rate Risk The Company has entered into two three-year interest rate caps as part of its risk management strategy, of which the first one matured in the three months ended March 31, 2019. The interest rate caps, designated as cash flow hedges of interest rate risk, provide for the payment to the Company of variable amounts if interest rates rise above the strike rate on the contract in exchange for an upfront premium. Therefore, these derivatives limit the Company’s exposure if the interest rate rises, but also allow the Company to benefit when the interest rate falls. In December 2015, the Company entered into a three-year interest rate cap with $500.0 million notional value outstanding. This interest rate cap was effective beginning on February 29, 2016 and matured on February 27, 2019. In June 2018, the Company entered into a three-year interest rate cap with $800.0 million notional value outstanding. This interest rate cap was effective beginning on August 28, 2018. The fair value of this interest rate contract included in other assets on the consolidated balance sheet as of September 30, 2020 was $0.0 million, and the Company recognized $0.4 million and $1.3 million of interest expense in the Company’s consolidated statements of operations and comprehensive income (loss) for the three and nine months ended September 30, 2020, respectively. The Company recognized a $1.3 million gain, net of a tax expense of $0.3 million, in Accumulated Other Comprehensive Income ("AOCI") for the nine months ended September 30, 2020. The Company estimates that $1.6 million will be reclassified from AOCI to interest expense (as an increase to interest expense) in the next twelve months. The changes in the fair value of derivatives that qualify as cash flow hedges is recorded in AOCI, and is subsequently reclassified into earnings in the period that the hedged forecasted transaction affects earnings. Amounts reported in AOCI related to derivatives will be reclassified to interest expense as interest payments are made on the Company’s variable-rate debt.

Goodwill and Other Intangible A

Goodwill and Other Intangible Assets	9 Months Ended
	Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Other Intangible Assets	Goodwill and Other Intangible Assets The following table summarizes the changes in the Company’s goodwill balances from December 31, 2019 to September 30, 2020: Web presence Digital marketing Total (in thousands) Goodwill balance at December 31, 2019 $ 1,231,896 $ 603,414 $ 1,835,310 Goodwill related to 2020 acquisitions — 17,208 17,208 Foreign translation impact 262 — 262 Goodwill balance at September 30, 2020 $ 1,232,158 $ 620,622 $ 1,852,780 In accordance with ASC 350, Intangibles - Goodwill and Other, the Company reviews goodwill and other indefinite-lived intangible assets for indicators of impairment on an annual basis and between tests if an event occurs or circumstances change that would more likely than not reduce the fair value of goodwill below its carrying amount. As of December 31, 2019, other intangible assets consisted of the following: Gross Accumulated Net Weighted- (dollars in thousands) Developed technology $ 280,330 $ 207,844 $ 72,486 7 years Subscriber relationships 659,837 529,276 130,561 7 years Trade names 134,046 94,982 39,064 8 years Intellectual property 34,263 31,372 2,891 5 years Domain names available for sale 18,160 18,160 — Indefinite Total December 31, 2019 $ 1,126,636 $ 881,634 $ 245,002 As of September 30, 2020, other intangible assets consisted of the following: Gross Accumulated Net Weighted- (unaudited, dollars in thousands) Developed technology $ 293,874 $ 230,196 $ 63,678 8 years Subscriber relationships 661,488 552,435 109,053 7 years Trade names 134,036 101,153 32,883 8 years Intellectual property 33,483 31,518 1,965 5 years Domain names available for sale 18,160 18,160 — Indefinite Total September 30, 2020 $ 1,141,041 $ 933,462 $ 207,579 During the nine months ended September 30, 2019, the Company recorded an impairment charge of $17.9 million relating to premium domain name intangible assets acquired in 2014, which was recorded in cost of revenue in the consolidated statement of operations and comprehensive income (loss). During the nine months ended September 30, 2020, there were no impairment charges of intangible assets. During the nine months ended September 30, 2020, the Company sold certain intellectual property assets for net proceeds of $2.7 million and a gain of $2.4 million, which was recorded as a gain on sale of intangible assets in the consolidated statements of operations and comprehensive income (loss). The estimated useful lives of the individual categories of other intangible assets are based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with finite lives is recognized over the period of time the assets are expected to contribute to future cash flows. The Company amortizes finite-lived intangible assets over the period in which the economic benefits are expected to be realized based upon their estimated projected cash flows. The Company’s amortization expense is included in cost of revenue in the consolidated statements of operations and comprehensive income (loss) in the aggregate amounts of $21.7 million and $17.8 million for the three months ended September 30, 2019 and 2020, respectively. The Company’s amortization expense is included in cost of revenue in the consolidated statements of operations and comprehensive income (loss) in the aggregate amounts of $64.1 million and $52.4 million for the nine months ended September 30, 2019 and 2020, respectively.

Notes Payable

Notes Payable	9 Months Ended
	Sep. 30, 2020
Debt Disclosure [Abstract]
Notes Payable	Notes Payable As of December 31, 2019 and September 30, 2020, notes payable, net of original issue discounts and deferred financing costs, consisted of the following: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Term Loan $ 1,347,056 $ 1,329,531 Notes 334,417 325,246 Revolving credit facilities — — Total notes payable 1,681,473 1,654,777 Current portion of notes payable 31,606 31,606 Notes payable - long term $ 1,649,867 $ 1,623,171 First Lien Term Loan Facility The First Lien Term Loan (the "Term Loan") was issued at par and automatically bears interest at an alternate base rate unless the Company gives notice to opt for the LIBOR-based interest rate. The LIBOR-based interest rate for the Term Loan is 3.75% per annum plus the greater of an adjusted LIBOR and 1.00%. The alternate base rate for the Term Loan is 2.75% per annum plus the greatest of the prime rate, the federal funds effective rate plus 0.50%, an adjusted LIBOR for a one-month interest period plus 1.00%, and 2.00%. The Term Loan has a maturity date of February 9, 2023 and requires quarterly mandatory repayments of principal. During the nine months ended September 30, 2020, the Company made three mandatory repayments of $7.9 million each, for a total mandatory repayment of $23.7 million. Interest is payable on maturity of the elected interest period for a term loan with a LIBOR-based interest rate, which interest period can be one, two, three or six months. Interest is payable at the end of each fiscal quarter for a term loan with an alternate base rate. As of December 31, 2019 and September 30, 2020, the Term Loan had an outstanding balance of: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Term Loan $ 1,374,022 $ 1,350,318 Unamortized deferred financing costs (14,331) (11,047) Unamortized original issue discount (12,635) (9,740) Net Term Loan 1,347,056 1,329,531 Current portion of Term Loan 31,606 31,606 Term Loan - long term $ 1,315,450 $ 1,297,925 Revolving Credit Facility The Company has a revolving credit facility (the “Revolver”), which has an aggregate available amount of $165.0 million. As of December 31, 2019 and September 30, 2020, the Company did not have any balances outstanding under the Revolver and the full amount of the facility was unused and available. The Revolver consists of a non-extended tranche of approximately $58.8 million and an extended tranche of approximately $106.2 million. The non-extended tranche has a maturity date of February 9, 2021. The extended tranche has a maturity date of June 20, 2023, with a "springing" maturity date of November 10, 2022 if the Term Loan has not been repaid in full or otherwise extended to September 19, 2023 or later prior to November 10, 2022. The Company has the ability to draw down against the Revolver using a LIBOR-based interest rate or an alternate base rate. The LIBOR-based interest rate for a non-extended revolving loan is 4.00% per annum (subject to a leverage-based step-down) and for an extended revolving loan is 3.25% per annum (subject to a leverage-based step-down), in each case plus an adjusted LIBOR for a selected interest period. The alternate base rate for a non-extended revolving loan is 3.00% per annum (subject to a leverage-based step-down) and for an extended revolving loan is 2.25% per annum (subject to a leverage-based step-down), in each case plus the greatest of the prime rate, the federal funds rate plus 0.50% and an adjusted LIBOR for a one-month interest period plus 1.00%. There is also a non-refundable commitment fee, equal to 0.50% per annum (subject to a leverage-based step-down) of the average daily unused principal amount of the Revolver, which is payable in arrears on the last day of each fiscal quarter. Interest is payable on maturity of the elected interest period for a revolver loan with a LIBOR-based interest rate, which interest period can be one, two, three or six months. Interest is payable at the end of each fiscal quarter for a revolver loan with an alternate base rate. Senior Notes In connection with the acquisition of Constant Contact, Inc. ("Constant Contact") in February 2016, EIG Investors issued $350.0 million aggregate principal amount of senior notes (the "Senior Notes") with a maturity date of February 1, 2024. The Senior Notes were issued at a price of 98.065% of par and bear interest at the rate of 10.875% per annum. The Senior Notes have been fully and unconditionally guaranteed, on a senior unsecured basis, by Holdings and its subsidiaries that guarantee the Term Loan and the Revolver (including Constant Contact and certain of its subsidiaries). The Company has the right to redeem all or a part of the Senior Notes at any time for a discount or premium which is based on the applicable redemption date. The Company may, at any time and from time to time, seek to retire or purchase its outstanding Senior Notes through cash purchases, in open-market purchases, privately negotiated transactions or otherwise. Such repurchases, if any, will be upon such terms and at such prices as the Company may determine, and will depend on prevailing market conditions, the Company's liquidity requirements, contractual restrictions and other factors. The amounts involved may be material. During the nine months ended September 30, 2020, the Company redeemed a total of $12.2 million of the Senior Notes in voluntary, privately negotiated transactions. The redemptions were made at an average price of 96.5%, for an immaterial net loss on redemption of $0.1 million after recording a charge of $0.5 million (included in interest expense) to write off original issue discounts and deferred financing costs relating to the redemptions. As of December 31, 2019 and September 30, 2020, the Senior Notes had an outstanding balance of: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Senior Notes $ 350,000 $ 337,770 Unamortized deferred financing costs (11,359) (9,163) Unamortized original issue discount (4,224) (3,361) Net Senior Notes 334,417 325,246 Current portion of Senior Notes — — Senior Notes - long term $ 334,417 $ 325,246 Interest on the Senior Notes is payable twice a year, on August 1 st and February 1 st . Maturity of Notes Payable The maturity of the notes payable at September 30, 2020 is as follows: Amounts (unaudited) Amounts maturing in: (in thousands) Remainder of 2020 $ 7,902 2021 31,606 2022 31,606 2023 1,279,204 2024 337,770 Thereafter — Total $ 1,688,088 Interest The Company recorded $36.1 million and $30.0 million in interest expense for the three months ended September 30, 2019 and 2020, respectively, and $110.3 million and $93.9 million for the nine months ended September 30, 2019 and 2020, respectively. The following table provides a summary of interest rates and interest expense for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Three Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Nine Months Ended September 30, 2020 (unaudited) (percentage per annum) Interest rate—LIBOR 5.88%-6.27% 4.75%-4.75% 5.88%-6.44% 4.75%-5.67% Interest rate—alternate base rate * * * * Interest rate—Senior Notes 10.875 % 10.875 % 10.875 % 10.875 % Non-refundable fee—unused facility 0.50 % 0.50 % 0.50 % 0.50 % (in thousands) Interest expense and service fees $ 32,965 $ 26,332 $ 101,072 $ 83,704 Amortization of deferred financing fees 1,822 1,978 5,331 5,770 Amortization of original issue discounts 1,138 1,255 3,336 3,622 Amortization of net present value of deferred consideration 23 331 143 376 Loss on extinguishment of debt — — — 83 Other interest expense 109 63 426 324 Total interest expense $ 36,057 $ 29,959 $ 110,308 $ 93,879 * The Company did not have debt-bearing interest based on the alternate base rate for the three and nine months ended September 30, 2019 and 2020. Debt Covenants The Term Loan and Revolver (together, the "Senior Credit Facilities") require that the Company complies with a financial covenant to maintain a maximum ratio of consolidated senior secured net indebtedness to an adjusted consolidated EBITDA measure. The Senior Credit Facilities also contain covenants that limit the Company's ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge, sell or otherwise dispose of all or substantially all of its assets; and enter into certain transactions with affiliates. These covenants are subject to a number of important limitations and exceptions. Additionally, the Senior Credit Facilities require the Company to comply with certain negative covenants and specify certain events of default that could result in amounts becoming payable, in whole or in part, prior to their maturity dates. With the exception of certain equity interests and other excluded assets under the terms of the Senior Credit Facilities, substantially all of the Company's assets are pledged as collateral for the obligations under the Senior Credit Facilities. The indenture with respect to the Senior Notes contains covenants that limit the Company's ability to, among other things, incur additional debt or issue certain preferred shares; pay dividends on or make other distributions in respect of capital stock; make other restricted payments; make certain investments; sell or transfer certain assets; create liens on certain assets to secure debt; consolidate, merge, sell or otherwise dispose of all or substantially all of its assets; and enter into certain transactions with affiliates. Upon a change of control as defined in the indenture, the Company must offer to repurchase the Senior Notes at 101% of the aggregate principal amount thereof, plus accrued and unpaid interest, if any, up to, but not including, the repurchase date. These covenants are subject to a number of important limitations and exceptions. The indenture also provides for events of default, which, if any of them occurs, may permit or, in certain circumstances, require the principal, premium, if any, interest and any other monetary obligations on all the then outstanding Senior Notes to be due and payable immediately. The Company was in compliance with all covenants at September 30, 2020.

Stock-Based Compensation

Stock-Based Compensation	9 Months Ended
	Sep. 30, 2020
Share-based Payment Arrangement [Abstract]
Stock-Based Compensation	Stock-Based Compensation The Company has two stock incentive plans, as described below. 2013 Stock Incentive Plan The Amended and Restated 2013 Stock Incentive Plan (the “2013 Plan”) of the Company became effective upon the closing of its initial public offering. The 2013 Plan provides for the grant of options, stock appreciation rights, restricted stock, restricted stock units and other stock-based awards to employees, officers, directors, consultants and advisers of the Company. Under the 2013 Plan, the Company may issue up to 38,000,000 shares of the Company’s common stock. At September 30, 2020, there were 3,267,619 shares available for grant under the 2013 Plan. 2011 Stock Incentive Plan As of February 9, 2016, the effective date of the acquisition of Constant Contact, the Company assumed and converted certain outstanding equity awards granted by Constant Contact under the Constant Contact 2011 Stock Incentive Plan (the “2011 Plan”) prior to the effective date of the acquisition (the “Assumed Awards”) into corresponding equity awards with respect to shares of the Company’s common stock. In addition, the Company assumed certain shares of Constant Contact common stock, par value $0.01 per share, available for issuance under the 2011 Plan (the “Available Shares”), which will be available for future issuance under the 2011 Plan in satisfaction of the vesting, exercise or other settlement of options and other equity awards that may be granted by the Company following the effective date of the acquisition of Constant Contact in reliance on the prior approval of the 2011 Plan by the stockholders of Constant Contact. The Assumed Awards were converted into 2,143,987 stock options and 2,202,846 restricted stock units with respect to the Company’s common stock and the Available Shares were converted into 10,000,000 shares of the Company’s common stock reserved for future awards under the 2011 Plan. At September 30, 2020, there were 9,098,318 shares available for grant under the 2011 Plan. All Plans The following table presents total stock-based compensation expense recorded in the consolidated statements of operations and comprehensive income (loss) for all awards granted under the Company’s 2013 Plan and 2011 Plan: Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited, in thousands) Cost of revenue $ 738 $ 683 $ 2,620 $ 2,163 Sales and marketing 1,807 1,694 5,388 5,415 Engineering and development 1,435 1,347 4,200 3,564 General and administrative 5,163 5,823 15,305 17,836 Total stock-based compensation expense $ 9,143 $ 9,547 $ 27,513 $ 28,978 Under both the 2011 and 2013 Plans combined, as of September 30, 2020, the Company had approximately $2.6 million of unrecognized stock-based compensation expense related to option awards that will be recognized over 1.1 years and approximately $58.4 million of unrecognized stock-based compensation expense related to restricted stock awards and restricted stock units that will be recognized over 2.0 years. 2013 Stock Incentive Plan The following table provides a summary of the Company’s stock options as of September 30, 2020 and the stock option activity during the nine months ended September 30, 2020 for all stock options granted under the 2013 Plan: Stock Weighted- Weighted- Aggregate (unaudited) Outstanding at December 31, 2019 5,276,679 $ 10.57 Granted — $ — Exercised — $ — Forfeited (2,814) $ 8.58 Expired (164,818) $ 10.39 Outstanding at September 30, 2020 5,109,047 $ 10.58 6.0 $ — Exercisable at September 30, 2020 4,498,644 $ 10.94 5.8 $ — Expected to vest after September 30, 2020 (1) 610,403 $ 7.91 8.2 $ — Exercisable as of September 30, 2020 and expected to vest (2) 5,109,047 $ 10.58 6.0 $ — (1) This represents the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (2) This represents the number of vested options as of September 30, 2020 plus the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (3) The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on September 30, 2020 of $5.74 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options. Restricted stock units granted under the 2013 Plan generally vest annually over a three-year period, unless otherwise determined by the Company’s board of directors. The following table provides a summary of the Company’s restricted stock unit activity for the 2013 Plan during the nine months ended September 30, 2020: Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 9,005,109 $ 6.90 Granted 10,524,167 $ 4.11 Vested (3,550,214) $ 7.10 Canceled (661,895) $ 5.88 Non-vested at September 30, 2020 15,317,167 $ 4.98 Restricted stock awards granted under the 2013 Plan generally vest annually over a four-year period, unless otherwise determined by the Company’s board of directors. The following table provides a summary of the Company’s restricted stock award activity for the 2013 Plan during the nine months ended September 30, 2020: Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 159,517 $ 10.68 Granted — $ — Vested (141,164) $ 10.98 Canceled (2,570) $ 10.09 Non-vested at September 30, 2020 15,783 $ 8.08 2011 Stock Incentive Plan The following table provides a summary of the Company’s stock options as of September 30, 2020 and the stock option activity during the nine months ended September 30, 2020 for all stock options granted under the 2011 Plan: Stock Weighted- Weighted- Aggregate (unaudited) Outstanding at December 31, 2019 533,547 $ 8.83 Granted — $ — Exercised (12,398) $ 5.31 Forfeited (1,277) $ 9.43 Expired (211,697) $ 8.43 Outstanding at September 30, 2020 308,175 $ 9.24 1.8 $ — Exercisable at September 30, 2020 306,790 $ 9.24 1.8 $ — Expected to vest after September 30, 2020 (1) 1,385 $ 8.12 3.3 $ — Exercisable as of September 30, 2020 and expected to vest (2) 308,175 $ 9.24 1.8 $ — (1) This represents the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (2) This represents the number of vested options as of September 30, 2020 plus the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (3) The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on September 30, 2020 of $5.74 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options. Unless otherwise determined by the Company’s board of directors, restricted stock units granted under the 2011 Plan generally vest annually over a three Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 320,142 $ 8.35 Granted — $ — Vested (252,373) $ 8.36 Canceled (27,855) $ 8.66 Non-vested at September 30, 2020 39,914 $ 8.08

Stockholders' Equity

Stockholders' Equity	9 Months Ended
	Sep. 30, 2020
Equity [Abstract]
Stockholders' Equity	Stockholders’ Equity The Company’s restated certificate of incorporation authorizes the issuance of up to 500,000,000 shares of common stock and up to 5,000,000 shares of preferred stock, each having a par value of $0.0001 per share. All holders of common stock are entitled to one vote per share. Upon the issuance of preferred stock, if any, the voting, dividend and liquidation rights of the holders of the common stock will be subject to and qualified by the rights of the holders of the preferred stock. Preferred stock may be issued from time to time in one or more series. The Company's board of directors has the authority to establish voting powers, designations, preferences and other special rights, including dividend rights and liquidation preferences, to the full extent permitted by law for each series of preferred stock that may be issued. There were no shares of preferred stock issued or outstanding as of December 31, 2019 and September 30, 2020. Stock Repurchase Program On March 10, 2020, the Company's board of directors authorized a share repurchase program for up to $40.0 million of the Company's common stock on the open market, in privately negotiated transactions or otherwise. The Company will determine the timing and amount of shares repurchased, if any, depending on its evaluation of market and other conditions. The Company expects to fund any repurchases using cash on hand and cash generated from operations. The share repurchase program may be suspended or discontinued at any time. Shares repurchased by the Company are held in treasury for general corporate purposes, including issuances under equity incentive plans. The reissuance of shares from treasury stock is based on the weighted average purchase price of the shares. During the nine months ended September 30, 2020, the Company repurchased a total of approximately $14.4 million of its common stock under the program, of which approximately $7.0 million was repurchased in open market transactions pursuant to a 10b5-1 plan and $7.45 million was repurchased in a privately negotiated transaction with Okumus Fund Management Ltd., as discussed below. As of September 30, 2020, of the $40.0 million authorized amount, the Company had $25.6 million remaining available under the share repurchase program. Okumus Share Repurchase Pursuant to the Company’s share repurchase program described above, on March 19, 2020, the Company entered into a stock repurchase agreement with Okumus Fund Management Ltd. (“Okumus”), a holder of more than 5% of the Company's capital stock. Under the agreement, the Company repurchased 5.0 million shares of its common stock from Okumus at a price of $1.49 per share, for an aggregate repurchase price of $7.45 million. The $1.49 per share repurchase price that the Company paid represented a discount to the closing price per share of its common stock on the trading day prior to its entry into the repurchase agreement, which was $1.55 per share.

Accumulated Other Comprehensive

Accumulated Other Comprehensive Loss	9 Months Ended
	Sep. 30, 2020
Equity [Abstract]
Accumulated Other Comprehensive Loss	Accumulated Other Comprehensive Loss The following table presents the components of accumulated other comprehensive loss (income): Foreign Currency Translation Adjustments Unrealized (Loss) Gain on Cash Flow Hedge Total (unaudited, in thousands) Balance at December 31, 2019 $ (2,135) $ (1,953) $ (4,088) Other comprehensive (loss) income 1,122 1,001 2,123 Balance at September 30, 2020 $ (1,013) $ (952) $ (1,965)

Revenue

Revenue	9 Months Ended
	Sep. 30, 2020
Revenue from Contract with Customer [Abstract]
Revenue	Revenue During the three months ended September 30, 2019 and 2020, the Company recognized $277.2 million and $278.4 million of revenue, respectively, the majority of which was derived from contracts with customers. During the nine months ended September 30, 2019 and 2020, the Company recognized $836.1 million and $824.6 million, respectively, the majority of which was derived from contracts with customers. During the three and nine months ended September 30, 2019 and 2020, the Company did not incur any impairment or credit losses on any receivables or contract assets arising from the Company’s contracts with customers. In accordance with ASC 606, the Company disaggregates revenue from contracts with customers based on the timing of revenue recognition. The Company determined that disaggregating revenue into these categories depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. As discussed in Note 18, Segment Information , the Company's business consists of the web presence and digital marketing segments. The following table presents disaggregated revenues by category for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 146,213 $ 101,302 $ 247,515 Professional services 3,022 344 3,366 Reseller revenue 17,453 939 18,392 Total subscription-based revenue $ 166,688 $ 102,585 $ 269,273 Non-subscription-based revenue MDF $ 1,986 $ 180 $ 2,166 Premium domains 4,466 — 4,466 Domain parking and monetization 1,288 — 1,288 Total non-subscription-based revenue $ 7,740 $ 180 $ 7,920 Total revenue $ 174,428 $ 102,765 $ 277,193 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 442,243 $ 303,596 $ 745,839 Professional services 9,530 1,130 10,660 Reseller revenue 52,824 2,732 55,556 Total subscription-based revenue $ 504,597 $ 307,458 $ 812,055 Non-subscription-based revenue MDF $ 5,923 $ 526 $ 6,449 Premium domains 13,520 — 13,520 Domain parking and monetization 4,056 — 4,056 Total non-subscription-based revenue $ 23,499 $ 526 $ 24,025 Total revenue $ 528,096 $ 307,984 $ 836,080 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 149,556 $ 98,417 $ 247,973 Professional services 3,184 900 4,084 Reseller revenue 17,590 1,000 18,590 Total subscription-based revenue $ 170,330 $ 100,317 $ 270,647 Non-subscription-based revenue MDF $ 1,580 $ 45 $ 1,625 Premium domains 4,669 — 4,669 Domain parking and monetization 1,485 — 1,485 Total non-subscription-based revenue $ 7,734 $ 45 $ 7,779 Total revenue $ 178,064 $ 100,362 $ 278,426 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 445,117 $ 290,603 $ 735,720 Professional services 9,216 2,189 11,405 Reseller revenue 52,176 2,860 55,036 Total subscription-based revenue $ 506,509 $ 295,652 $ 802,161 Non-subscription-based revenue MDF $ 4,671 $ 241 $ 4,912 Premium domains 13,518 — 13,518 Domain parking and monetization 4,016 — 4,016 Total non-subscription-based revenue $ 22,205 $ 241 $ 22,446 Total revenue $ 528,714 $ 295,893 $ 824,607 Subscription-based revenue is primarily recognized over time, when the services are performed, except for third-party products for which the Company acts as an agent. Revenue from third-party products for which the Company acts as an agent is recognized at a point in time, when the revenue is earned. Revenue, classified by the major geographic areas in which the Company’s customers are located, was as follows for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 108,100 $ 95,068 $ 203,168 International 66,328 7,697 74,025 Total $ 174,428 $ 102,765 $ 277,193 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 327,113 $ 284,540 $ 611,653 International 200,983 23,444 224,427 Total $ 528,096 $ 307,984 $ 836,080 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 109,113 $ 93,016 $ 202,129 International 68,951 7,346 76,297 Total $ 178,064 $ 100,362 $ 278,426 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 325,337 $ 273,785 $ 599,122 International 203,377 22,108 225,485 Total $ 528,714 $ 295,893 $ 824,607

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2020
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes For the three months ended September 30, 2019 and 2020, the Company recognized a tax benefit of $4.8 million and tax expense of $1.6 million, respectively, in the consolidated statements of operations and comprehensive income (loss). For the nine months ended September 30, 2019 and 2020, the Company recognized a tax expense of $3.0 million and $13.3 million, respectively, in the consolidated statements of operations and comprehensive income (loss). The components of the expense for income taxes consisted of the following: Three Months Ended September 30, Nine Months Ended September 30, 2019 2020 2019 2020 (unaudited, in thousands) Current: U.S. Federal and State $ (3,254) $ 577 $ 599 $ 4,156 Foreign (1,091) (1) 499 2,676 Total current (benefit) expense (4,345) 576 1,098 6,832 Deferred: U.S. Federal and State (580) 1,042 1,986 6,643 Foreign 86 (31) (44) (176) Total deferred (benefit) expense (494) 1,011 1,942 6,467 Total (benefit) expense $ (4,839) $ 1,587 $ 3,040 $ 13,299 The expense for income taxes shown on the consolidated statements of operations and comprehensive income (loss) differs considerably from amounts that would result from applying the statutory tax rates to income before taxes primarily due to tax rules and attributes that are available to each of the jurisdictions in which the Company operates. In addition, due to the recent changes in U.S. tax law based on the Tax Cuts and Job Act (the "TCJA") and the CARES Act, there are a number of provisions that impact the Company’s overall tax result, a significant item being the limitation on the deductibility of interest expenses. These new laws may create variability from period to period, especially when the Company is assessing whether its deferred tax assets and liabilities are more likely than not to be realized. The Company is required to assess its ability to realize its deferred tax assets. Assessing the realization of deferred tax assets requires significant management judgment. In determining whether its deferred tax assets are more likely than not realizable, the Company evaluated all available positive and negative evidence, and weighted the evidence based on its objectivity. Evidence the Company considered included: • Net operating losses ("NOLs") incurred from the Company’s inception to date • Expiration of various federal, state and foreign tax attributes • Reversals of existing temporary differences • Composition and cumulative amounts of existing temporary differences and • Current year forecasted profit before tax After consideration of all positive and negative evidence, the Company believes that it is more likely than not that a portion of its deferred tax assets wi ll not be realized. The Company has recorded a valuation allowance at December 31, 2019 and September 30, 2020 of $44.1 million and $50.6 million, respe ctively, against its U.S. deferred tax assets. The increase in valuation allowance is primarily due to the change in the timing of when the existing temporary differences are expected to reverse in the future. The Company has recorded a valuation allowance at December 31, 2019 against its foreign deferred tax assets of $6.0 million, of which $3.5 million is in the Netherlands, $1.5 million is in Brazil, and $1.0 million is in various other foreign jurisdictions. The Company has recorded a valuation allowance at September 30, 2020 against its foreign deferred tax assets of $6.3 million, of which $3.4 million is in the Netherlands, $1.9 million is in Brazil, and $1.0 million is in various other foreign jurisdictions. The CARES Act was enacted on March 27, 2020. The CARES Act is an emergency economic stimulus package that includes spending and tax cuts to strengthen the United States economy and fund a nationwide effort to curtail the effect of COVID-19. While the CARES Act provides sweeping tax changes in response to the COVID-19 pandemic, some of the more significant provisions which are expected to impact the Company’s financial statements include increasing the ability to deduct interest expense, as well as amending certain provisions of the previously enacted TCJA. As of September 30, 2020, the Company recognized a benefit of $1.7 million as a component of income tax expense from continuing operations related to the CARES Act. Based on the Company's assessments, the Company anticipates that the CARES Act will allow the Company to defer its 2020 tax payments; defer the payment of the employer portion of its FICA taxes to 2021 and 2022; fully deduct its interest expense for 2019; accelerate a refund of its available alternative minimum tax credits; and increase its permitted level of 2019 federal net operating loss carry-forwards from approximately $26.9 million to $77.0 million. The Company establishes reserves when the Company believes that certain positions are likely to be challenged despite the Company’s assertion that its tax return positions are fully supportable. The calculation of the Company’s tax liabilities involves significant judgment based on individual facts, circumstances and information available in addition to applying complex tax regulations in various jurisdictions. The Company recognizes, in its consolidated financial statements, the effect of a tax position when it is more likely than not, based on the technical merits, that the position will be sustained upon examination. The Company has recorded unrecognized tax benefits at December 31, 2019 and September 30, 2020 of $4.7 million and $5.5 million, respectively, that would affect its effective tax rate. The Company does not expect a significant change in the liability for unrecognized tax benefits in the next 12 months. As of December 31, 2019, the Company had recorded the following tax attributes available to be carried forward: Jurisdiction Amount Year Loss Carry-forwards Expire (in millions) Domestic Federal $ 26.9 2037 State 78.0 various dates through 2039 Foreign China 0.9 2021 Brazil 4.4 indefinite Netherlands 12.4 2022 India 0.6 2022 Singapore 0.4 indefinite Total NOL carry-forwards $ 123.6 Domestic Federal $ 25.2 2034 State 15.5 various dates Total tax credit carry-forwards $ 40.7 Total tax attributes available $ 164.3 As of December 31, 2019 and September 30, 2020, the Company has recorded interest expense that can be carried forward indefinitely due to provisions of the TCJA, of $114.9 million and $56.8 million, respectively. The Company files income tax returns in the United States for federal income taxes and in various state jurisdictions. The Company also files in several foreign jurisdictions. In the normal course of business, the Company is subject to examination by tax authorities throughout the world. Since the Company is in a loss carry-forward position, it is generally subject to U.S. federal and state income tax examinations by tax authorities for all years for which a loss carry-forward is utilized.

Severance and Other Exit Costs

Severance and Other Exit Costs	9 Months Ended
	Sep. 30, 2020
Restructuring and Related Activities [Abstract]
Severance and Other Exit Costs	Severance and Other Exit Costs The Company evaluates its data center, sales and marketing, support and engineering operations and the general and administrative function on an ongoing basis in an effort to optimize its cost structure. As a result, the Company may incur charges for employee severance, exiting facilities and restructuring data center commitments and other related costs. 2020 Restructuring Plan During the three months ended March 31, 2020, the Company announced plans to eliminate approximately 47 positions, located primarily in Massachusetts, in order to streamline overall operations (the "2020 Restructuring Plan"). During the three and nine months ended September 30, 2020, the Company incurred severance costs of $0.0 million and $1.6 million, respectively, paid $0.4 million and $1.5 million, respectively, and had a remaining accrued severance liability of $0.1 million as of September 30, 2020 in connection with the 2020 Restructuring Plan. The Company expects to complete severance payments related to the 2020 Restructuring Plan during the year ending December 31, 2020. 2019 Restructuring Plan In January 2019, the Company announced plans to eliminate approximately 40 positions located primarily in the southwest United States, and further consolidate a Massachusetts facility, in order to streamline operations and create operational efficiencies (the "2019 Restructuring Plan"). During the three months ended March 31, 2020, the Company completed severance payments related to the 2019 Restructuring Plan and had no remaining accrued severance liability as of September 30, 2020. In connection with the 2019 Restructuring Plan, the Company reduced the amount of space leased for an office in Massachusetts. During the three and nine months ended September 30, 2020, the Company incurred facility exit costs of $0.0 million and $0.1 million, respectively, and paid $0.1 million and $0.2 million, respectively. The Company had a remaining facility exit cost accrual of $1.1 million as of September 30, 2020 in connection with the 2019 Restructuring Plan. 2018 Restructuring Plan In January 2018, the Company announced plans to eliminate approximately 71 positions, later increased to approximately 95 positions, primarily in the Asia Pacific region and to a lesser extent in the U.S., in order to streamline operations and create operational efficiencies (the "2018 Restructuring Plan"). The Company completed all payments relating to the 2018 Restructuring Plan during the year ended December 31, 2019. In connection with the 2018 Restructuring Plan, the Company closed offices in Ohio. During the three and nine months ended September 30, 2020, the Company incurred no facility charges and made payments of $0.0 million, and $0.1 million, respectively. The Company had a remaining accrued facility liability of $0.1 million as of September 30, 2020 in connection with the 2018 Restructuring Plan. Activity of Combined Restructuring Plans The following table provides a summary of the aggregate activity for the nine months ended September 30, 2020 related to the severance accrual for the Company’s combined restructuring plans: Employee (unaudited, Balance at December 31, 2019 $ 44 Severance charges 1,646 Cash paid (1,543) Balance at September 30, 2020 $ 147 The following table provides a summary of the aggregate activity for the nine months ended September 30, 2020 related to the facilities exit accrual for the Company’s combined restructuring plans: Facilities (unaudited, Balance at December 31, 2019 $ 2,369 Facility charges 103 Sublease income received 126 Cash paid (713) Balance at September 30, 2020 $ 1,885 The following table presents restructuring charges recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented: Three Months Ended September 30, Nine Months Ended September 30, 2019 2020 2019 2020 (unaudited, in thousands) Cost of revenue $ 7 $ 7 $ 1,430 $ 155 Sales and marketing 17 6 241 581 Engineering and development 28 16 449 480 General and administrative (245) 4 (115) 533 Total restructuring charges $ (193) $ 33 $ 2,005 $ 1,749

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies From time to time, the Company is involved in legal proceedings or subject to claims arising in the ordinary course of its business. The Company is not presently involved in any such legal proceeding or subject to any such claim that, in the opinion of its management, would have a material adverse effect on its business, operating results or financial condition. However, the results of such legal proceedings or claims cannot be predicted with certainty, and regardless of the outcome, can have an adverse impact on the Company because of defense and settlement costs, diversion of management resources and other factors.

Related Party Transactions

Related Party Transactions	9 Months Ended
	Sep. 30, 2020
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions The Company has various agreements in place with related parties. Below are details of significant related party transactions that occurred during the nine months ended September 30, 2019 and 2020. SiteLock, LLC: The Company has an agreement with SiteLock, LLC ("SiteLock"), which provides multi-layered third-party security and website performance applications that are sold by the Company. During the nine months ended September 30, 2020, a director of the Company continued to hold a material financial interest in SiteLock. The Company records revenue on the sale of SiteLock products on a net basis, since the Company views SiteLock as the primary obligor to deliver these services. As a result, the revenue share paid by the Company to SiteLock is recorded as contra-revenue. Further, SiteLock pays the Company a fee on sales made by SiteLock directly to customers of the Company. The Company records these fees as revenue. The following table presents the amounts of related party transactions recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented relating to the Company's agreement with SiteLock: Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited, in thousands) Revenue $ (1,400) $ (880) $ (4,140) $ (2,720) Revenue (contra) 1,190 2,040 5,180 5,410 Total related party transaction impact to revenue $ (210) $ 1,160 $ 1,040 $ 2,690 Cost of revenue 180 85 500 260 Total related party transaction expense, net $ (30) $ 1,245 $ 1,540 $ 2,950 As of December 31, 2019 and September 30, 2020, no amounts were included in prepaid expenses and other current assets relating to the Company’s agreement with SiteLock. As of December 31, 2019 and September 30, 2020, approximately $0.4 million and $0.7 million, respectively, was included in accounts payable and accrued expense relating to the Company’s agreement with SiteLock. As of December 31, 2019 and September 30, 2020, approximately $0.3 million and $0.3 million, respectively, was included in accounts receivable relating to the Company’s agreement with SiteLock. Okumus Share Repurchase: Pursuant to the Company’s share repurchase program announced on March 10, 2020, on March 19, 2020, the Company entered into a stock repurchase agreement with Okumus, a holder of more than 5% of the Company's capital stock. Under the agreement, the Company repurchased 5.0 million shares of its common stock from Okumus at a price of $1.49 per share, for an aggregate repurchase price of $7.45 million. The $1.49 per share repurchase price that the Company paid represented a discount to the closing price per share of its common stock on the trading day prior to its entry into the repurchase agreement, which was $1.55 per share.

Segment Information

Segment Information	9 Months Ended
	Sep. 30, 2020
Segment Reporting [Abstract]
Segment Information	Segment Information The Company has two reportable segments: web presence and digital marketing. The products and services included in each of the two reportable segments are as follows: Web Presence . The web presence segment consists of the Company's web hosting brands, including Bluehost and HostGator, as well as its domain-focused brands such as Domain.com, ResellerClub and LogicBoxes. This segment includes web hosting, website security, website design tools and services, e-commerce products, domain names and domain privacy. It also includes the sale of domain management services to resellers and end users, as well as premium domain names, and generates advertising revenue from domain name parking. The results presented below for the web presence segment include the former domain segment. Digital Marketing . The digital marketing segment consists of Constant Contact email marketing tools and related products. This segment also generates revenue from sales of the Company's Constant Contact-branded website builder tool, its Ecomdash inventory management and marketplace listing solution which was acquired in the third quarter of 2019, and its Retention Science solution, which was acquired in the third quarter of 2020. For most of 2019, the digital marketing segment also included the SinglePlatform digital storefront business, which was sold on December 5, 2019. The Company measures profitability of these segments based on revenue, gross profit, and adjusted EBITDA. The Company's segments share certain resources, primarily related to sales and marketing, engineering and development, and general and administrative functions. Management allocates these costs to each respective segment based on a consistently applied methodology. The CODM does not use asset information to allocate resources or make operating decisions. The accounting policies of each segment are the same as those described in the summary of significant accounting policies; please refer to Note 2, Summary of Significant Accounting Policies , for further details. The Company recast the comparative information for the three and nine months ended September 30, 2019 to conform with the two-segment presentation. The following tables contain financial information for each reportable segment for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 174,428 $ 102,765 $ 277,193 Gross profit $ 82,675 $ 73,763 $ 156,438 Net (loss) income $ (4,730) $ 12,546 $ 7,816 Interest expense, net (1) 17,153 18,599 35,752 Income tax (benefit) expense (3,044) (1,795) (4,839) Depreciation 9,166 2,114 11,280 Amortization of other intangible assets 10,115 11,553 21,668 Stock-based compensation 5,842 3,301 9,143 Restructuring expenses (36) (157) (193) Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — — — Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 34,466 $ 46,161 $ 80,627 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 528,096 $ 307,984 $ 836,080 Gross profit $ 230,485 $ 221,399 $ 451,884 Net (loss) income $ (44,548) $ 22,648 $ (21,900) Interest expense, net (1) 54,295 55,103 109,398 Income tax expense 1,938 1,102 3,040 Depreciation 26,718 6,667 33,385 Amortization of other intangible assets 29,893 34,244 64,137 Stock-based compensation 17,907 9,606 27,513 Restructuring expenses 785 1,220 2,005 Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — — — Impairment of goodwill and other long-lived assets 17,892 — 17,892 Shareholder litigation reserve — — — Adjusted EBITDA $ 104,880 $ 130,590 $ 235,470 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 178,064 $ 100,362 $ 278,426 Gross profit $ 88,788 $ 72,976 $ 161,764 Net (loss) income $ (27) $ 6,701 $ 6,674 Interest expense, net (1) 13,952 15,854 29,806 Income tax expense 1,015 572 1,587 Depreciation 10,312 2,512 12,824 Amortization of other intangible assets 7,653 10,160 17,813 Stock-based compensation 6,006 3,541 9,547 Restructuring expenses — 33 33 Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — 461 461 Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 38,911 $ 39,834 $ 78,745 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 528,714 $ 295,893 $ 824,607 Gross profit $ 261,524 $ 217,092 $ 478,616 Net (loss) income $ (9,277) $ 18,305 $ 9,028 Interest expense, net (1) 44,422 48,972 93,394 Income tax expense 8,551 4,748 13,299 Depreciation 31,099 7,167 38,266 Amortization of other intangible assets 22,804 29,602 52,406 Stock-based compensation 18,916 10,062 28,978 Restructuring expenses 1,032 717 1,749 Gain on sale of intangible assets (2,365) — (2,365) Gain on sale of business — — — Transaction expenses and charges — 461 461 Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 115,182 $ 120,034 $ 235,216 1. Interest expense includes impact of amortization of deferred financing costs, original issue discounts and interest income.

Subsequent Events

Subsequent Events	9 Months Ended
	Sep. 30, 2020
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events The Company evaluated all subsequent events occurring through November 9, 2020 to determine if any such events should be reflected in these consolidated financial statements. There were no material recognized subsequent events recorded in the September 30, 2020 consolidated financial statements. On November 1, 2020, the Company entered into the Merger Agreement with the Parent and the Merger Sub. The Merger Agreement provides for the acquisition of the Company by the Parent at a price of $9.50 per share of the Company’s common stock in cash, without interest (the “Merger Consideration”), through the merger of the Merger Sub with and into the Company (the “Merger”), with the Company surviving the Merger as a wholly owned subsidiary of the Parent. The Parent and the Merger Sub are owned by funds managed by affiliates of Clearlake Capital Group, L.P. (collectively, the “Sponsor”). The Company’s board of directors has unanimously approved the Merger and the Merger Agreement and recommended that stockholders adopt and approve the Merger Agreement, and the Company has agreed to hold a stockholders meeting to submit the Merger Agreement to its stockholders for their consideration. If the Merger is completed, at the effective time of the Merger (the “Effective Time”): • each share of the Company’s common stock that is issued and outstanding immediately prior to the Effective Time (other than shares held in the treasury of the Company, owned by any subsidiary of the Company, the Merger Sub, the Parent or any other subsidiary of the Parent immediately prior to the Effective Time (all of which will be canceled) and shares held by any holder who is entitled to, and who has perfected, appraisal rights under Delaware law) will be automatically converted into the right to receive the Merger Consideration; • each then-outstanding and unexercised Company stock option shall vest in full and automatically be canceled and converted into the right to receive the excess, if any, of the Merger Consideration over the exercise price per share of such stock option; provided that, in the event that the exercise price of any such stock option is equal to or greater than the Merger Consideration, such stock option will be canceled, without any consideration being payable in respect thereof and have no further force or effect; • each Company restricted stock unit that is then outstanding and unvested shall vest in full and automatically be canceled and converted into the right to receive the Merger Consideration (with exceptions for certain of such units granted in 2020 that shall convert into the right to receive cash equal to the Merger Consideration upon the service and vesting terms in such units, subject to certain acceleration); and • each Company restricted stock award that is then outstanding and unvested shall vest in full and automatically be canceled and converted into the right to receive the Merger Consideration. The Merger Agreement contains customary representations and warranties from both the Company, on the one hand, and the Parent and the Merger Sub, on the other hand. It also contains customary covenants, including covenants providing for each of the Company and the Parent to use its reasonable best efforts to cause the Merger to be consummated, and covenants requiring the Company, among other things, (i) to use commercially reasonable efforts to conduct its business in the ordinary course during the interim period between the execution of the Merger Agreement and the Effective Time, (ii) not to engage in specified types of transactions during such period, and (iii) not to solicit proposals, engage in discussions relating to alternative acquisition proposals or change the recommendation of the Company’s board of directors to the Company’s stockholders regarding the Merger Agreement, in each case except as otherwise permitted by the Merger Agreement, including in connection with the compliance by the Company’s board of directors with its fiduciary duties under applicable law. Completion of the Merger is subject to customary closing conditions, including (i) approval of the Merger Agreement by the Company’s stockholders, (ii) the expiration or termination of applicable waiting periods under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, and (iii) the absence of governmental injunctions or other legal restraints prohibiting the Merger. In addition, the obligation of each party to consummate the Merger is conditioned upon, among other things, the accuracy of the representations and warranties of the other party (subject to certain materiality exceptions), and material compliance by the other party with its covenants under the Merger Agreement. The Parent’s obligations under the Merger Agreement are not subject to any financing condition. The Parent has obtained equity and debt financing commitments for the transactions contemplated by the Merger Agreement. J.P. Morgan, BofA Securities, Deutsche Bank Securities, and UBS Investment Bank have agreed to provide debt financing for the transactions, subject to the terms and conditions set forth in a debt commitment letter delivered to the Parent. In addition, certain funds managed by affiliates of the Sponsor have delivered an equity commitment letter to the Parent, pursuant to which, upon the terms and subject to the conditions set forth therein, such funds have committed to capitalize the Parent at or prior to the closing of the Merger with the equity contributions. The Merger Agreement requires the Parent to use its reasonable best efforts to arrange and obtain the financing on the terms and conditions described in the equity and debt financing commitments. The Merger Agreement may be terminated, subject to the terms and conditions of the Merger Agreement: (i) by mutual written consent of the Parent and the Company; (ii) by either the Company or the Parent, if a governmental injunction or other legal restraint prevents the consummation of the Merger; (iii) by either the Company or the Parent, if the requisite vote of the Company’s stockholders has not been obtained; or (iv) by either the Company or the Parent upon the other party’s uncured material breach of any representation, warranty, covenant or agreement under the Merger Agreement. The Merger Agreement may also be terminated (A) by the Parent if the Company’s board of directors fails to recommend or changes its recommendation regarding the Merger, or (B) by the Company, in order to enter into a definitive agreement with respect to a superior proposal, subject to specified limitations. Subject to certain conditions, the Company may terminate the Merger Agreement if, after the marketing period of eighteen consecutive business days has ended (unless waived by the Parent), all of the conditions to the Parent’s obligations to close are satisfied and the Parent fails to consummate the Merger within three Business Days after notice from the Company that the conditions to the Company’s obligations to close have been satisfied. In addition to the foregoing termination rights, and subject to certain limitations, either party may terminate the Merger Agreement if the Merger is not consummated by April 30, 2021. If the Merger Agreement is terminated under certain circumstances specified in the Merger Agreement, the Company will be required to pay the Parent a termination fee of $37,393,000 (including under specified circumstances in connection with the Company’s entry into an agreement with respect to a superior proposal). The Merger Agreement also provides that the Parent will be required to pay the Company a reverse termination fee of $119,656,000 under certain specified circumstances set forth in the Merger Agreement. The Sponsor has provided the Company with a limited guarantee in favor of the Company guaranteeing the Parent’s obligation to pay the reverse termination fee and certain other payment obligations of the Parent and the Merger Sub pursuant to the Merger Agreement. For additional information related to the Merger Agreement, refer to the Company’s Current Report on Form 8-K filed with the Securities and Exchange Commission on November 2, 2020, which includes the full text of the Merger Agreement as Exhibit 2.1.

Supplemental Guarantor Financia

Supplemental Guarantor Financial Information	9 Months Ended
	Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Supplemental Guarantor Financial Information	Supplemental Guarantor Financial Information In February 2016, EIG Investors (the “Issuer”) issued $350.0 million aggregate principal amount of its 10.875% Senior Notes due 2024 (see Note 9 , Notes Payable ), which it exchanged for new 10.875% Senior Notes due 2024 pursuant to a registration statement on Form S-4. The registered exchange offer for the Senior Notes was completed on January 30, 2017. The Senior Notes are fully and unconditionally guaranteed, jointly and severally, on a senior unsecured basis by Holdings, the Issuer, and the following wholly-owned subsidiaries: EIG, Bluehost Inc., FastDomain Inc., Domain Name Holding Company, Inc., Endurance International Group – West, Inc., HostGator.com LLC, A Small Orange, LLC, Constant Contact, and P.D.R Solutions (U.S.) LLC (collectively, the “Subsidiary Guarantors”), subject to certain customary guarantor release conditions. Holdings’ other domestic subsidiaries and its foreign subsidiaries (collectively, the “Non-Guarantor Subsidiaries”) have not guaranteed the Senior Notes. SinglePlatform, LLC ceased being a Subsidiary Guarantor on December 5, 2019 due to the Company's sale of the SinglePlatform business, including SinglePlatform, LLC. The following tables present supplemental condensed consolidating balance sheet information of Holdings (“Parent”), the Issuer, the Subsidiary Guarantors and the Non-Guarantor Subsidiaries as of December 31, 2019 and September 30, 2020, and supplemental condensed consolidating results of operations for the three and nine months ended September 30, 2019 and 2020: Condensed Consolidating Balance Sheets December 31, 2019 (in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ 195 $ 1 $ 80,642 $ 30,427 $ — $ 111,265 Restricted cash — — 1,732 — — 1,732 Accounts receivable — — 8,762 1,462 — 10,224 Prepaid domain name registry fees — — 48,943 6,294 — 55,237 Prepaid commissions — — 37,910 525 — 38,435 Prepaid expenses and other current assets — 90 26,847 3,756 — 30,693 Total current assets 195 91 204,836 42,464 — 247,586 Intercompany receivables—net 32,845 172,807 (87,398) (118,254) — — Property and equipment—net — — 72,751 13,174 — 85,925 Operating lease right-of-use assets — — 86,111 4,408 — 90,519 Goodwill — — 1,677,587 157,723 — 1,835,310 Other intangible assets—net — — 243,994 1,008 — 245,002 Investment in subsidiaries 163,934 1,693,565 61,023 — (1,918,522) — Prepaid commissions, net of current portion — — 48,289 491 — 48,780 Other assets — 1,784 27,215 1,965 — 30,964 Total assets $ 196,974 $ 1,868,247 $ 2,334,408 $ 102,979 $ (1,918,522) $ 2,584,086 Liabilities and stockholders' equity Current liabilities: Accounts payable $ — $ — $ 9,474 $ 580 $ — $ 10,054 Accrued expenses and other current liabilities 20 23,554 59,695 7,141 — 90,410 Deferred revenue — — 345,116 24,359 — 369,475 Operating lease liabilities—short term — — 18,513 2,680 — 21,193 Current portion of notes payable — 31,606 — — — 31,606 Current portion of financed equipment — — 790 — — 790 Deferred consideration—short term — — 2,201 — — 2,201 Total current liabilities 20 55,160 435,789 34,760 — 525,729 Deferred revenue—long term — — 94,471 5,181 — 99,652 Operating lease liabilities—long term — — 76,166 1,985 — 78,151 Notes payable — 1,649,867 — — — 1,649,867 Other long-term liabilities — (714) 34,417 30 — 33,733 Total liabilities 20 1,704,313 640,843 41,956 — 2,387,132 Equity 196,954 163,934 1,693,565 61,023 (1,918,522) 196,954 Total liabilities and stockholders' equity $ 196,974 $ 1,868,247 $ 2,334,408 $ 102,979 $ (1,918,522) $ 2,584,086 Condensed Consolidating Balance Sheets September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ 3,263 $ 1 $ 119,748 $ 44,303 $ — $ 167,315 Restricted cash — — 1,422 — — 1,422 Accounts receivable — — 7,752 2,071 — 9,823 Prepaid domain name registry fees — — 51,366 7,011 — 58,377 Prepaid commissions — — 41,346 696 — 42,042 Prepaid expenses and other current assets — 27 23,903 3,993 — 27,923 Total current assets 3,263 28 245,537 58,074 — 306,902 Intercompany receivables—net 14,147 41,218 81,520 (136,884) (1) — Property and equipment—net — — 76,079 12,270 — 88,349 Operating lease right-of-use assets — — 74,605 8,619 — 83,224 Goodwill — — 1,677,587 175,193 — 1,852,780 Other intangible assets, net — — 191,966 15,610 3 207,579 Investment in subsidiaries 205,311 1,829,785 86,651 — (2,121,747) — Prepaid commissions, net of current portion — — 60,153 711 — 60,864 Other assets — 1,119 28,631 2,332 — 32,082 Total assets $ 222,721 $ 1,872,150 $ 2,522,729 $ 135,925 $ (2,121,745) $ 2,631,780 Liabilities and stockholders' equity Current liabilities: Accounts payable $ — $ — $ 13,167 $ 503 $ — $ 13,670 Accrued expenses and other current liabilities — 12,455 67,820 7,926 — 88,201 Deferred revenue — — 361,991 26,509 — 388,500 Operating lease liabilities—short term — — 16,255 1,835 — 18,090 Current portion of notes payable — 31,606 — — — 31,606 Current portion of financed equipment — — 2,447 — — 2,447 Deferred consideration—short term — — 7,790 — — 7,790 Total current liabilities — 44,061 469,470 36,773 — 550,304 Deferred revenue—long term — — 99,841 5,577 — 105,418 Operating lease liabilities—long term — — 67,548 6,913 — 74,461 Notes payable — 1,623,171 — — — 1,623,171 Financed equipment, long-term — — 202 — — 202 Deferred consideration—long term — — 7,087 — — 7,087 Other long-term liabilities — (391) 48,798 9 — 48,416 Total liabilities — 1,666,841 692,946 49,272 — 2,409,059 Equity 222,721 205,309 1,829,783 86,653 (2,121,745) 222,721 Total liabilities and stockholders' equity $ 222,721 $ 1,872,150 $ 2,522,729 $ 135,925 $ (2,121,745) $ 2,631,780 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Three Months Ended September 30, 2019 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 265,165 $ 15,196 $ (3,168) $ 277,193 Cost of revenue — — 113,787 10,136 (3,168) 120,755 Gross profit — — 151,378 5,060 — 156,438 Operating expense: Sales and marketing — — 56,595 2,548 — 59,143 Engineering and development — — 25,954 2,303 — 28,257 General and administrative 401 58 29,880 (30) — 30,309 Total operating expense 401 58 112,429 4,821 — 117,709 (Loss) income from operations (401) (58) 38,949 239 — 38,729 Interest expense and other income—net — 35,925 (38) (135) — 35,752 (Loss) income before income taxes and equity earnings of unconsolidated entities (401) (35,983) 38,987 374 — 2,977 Income tax (benefit) expense — (8,563) 3,616 108 — (4,839) (Loss) income before equity earnings of unconsolidated entities (401) (27,420) 35,371 266 — 7,816 Equity (income) loss of unconsolidated entities, net of tax (8,217) (35,635) (267) — 44,119 — Net income (loss) $ 7,816 $ 8,215 $ 35,638 $ 266 $ (44,119) $ 7,816 Comprehensive income (loss): Foreign currency translation adjustments — — — (1,001) — (1,001) Unrealized gain (loss) on cash flow hedge, net of taxes — 240 — — — 240 Total comprehensive income (loss) $ 7,816 $ 8,455 $ 35,638 $ (735) $ (44,119) $ 7,055 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Nine Months Ended September 30, 2019 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 799,637 $ 46,059 $ (9,616) $ 836,080 Cost of revenue (including impairment of $17,892) — — 363,049 30,763 (9,616) 384,196 Gross profit — — 436,588 15,296 — 451,884 Operating expense: Sales and marketing — — 181,901 9,320 — 191,221 Engineering and development — — 70,471 6,828 — 77,299 General and administrative 1,226 175 90,494 932 (1) 92,826 Total operating expense 1,226 175 342,866 17,080 (1) 361,346 (Loss) income from operations (1,226) (175) 93,722 (1,784) 1 90,538 Interest expense and other income—net — 109,776 34 (412) — 109,398 (Loss) income before income taxes and equity earnings of unconsolidated entities (1,226) (109,951) 93,688 (1,372) 1 (18,860) Income tax (benefit) expense — (26,167) 27,649 1,558 — 3,040 (Loss) income before equity earnings of unconsolidated entities (1,226) (83,784) 66,039 (2,930) 1 (21,900) Equity loss (income) of unconsolidated entities, net of tax 20,674 (63,106) 2,930 — 39,502 — Net (loss) income $ (21,900) $ (20,678) $ 63,109 $ (2,930) $ (39,501) $ (21,900) Comprehensive income (loss): Foreign currency translation adjustments — — — (1,054) — (1,054) Unrealized gain (loss) on cash flow hedge, net of taxes — (611) — — — (611) Total comprehensive (loss) income $ (21,900) $ (21,289) $ 63,109 $ (3,984) $ (39,501) $ (23,565) Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Three Months Ended September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 264,896 $ 16,670 $ (3,140) $ 278,426 Cost of revenue — — 107,923 11,879 (3,140) 116,662 Gross profit — — 156,973 4,791 — 161,764 Operating expense: Sales and marketing — — 60,897 2,754 — 63,651 Engineering and development — — 23,926 4,499 — 28,425 General and administrative 347 61 30,095 657 — 31,160 Gain on sale of intangible assets — — — — — — Transaction expenses — — 461 — — 461 Total operating expense 347 61 115,379 7,910 — 123,697 (Loss) income from operations (347) (61) 41,594 (3,119) — 38,067 Interest expense and other income—net — 29,565 351 (110) — 29,806 (Loss) income before income taxes and equity earnings of unconsolidated entities (347) (29,626) 41,243 (3,009) — 8,261 Income tax (benefit) expense — (7,051) 8,864 (226) — 1,587 (Loss) income before equity earnings of unconsolidated entities (347) (22,575) 32,379 (2,783) — 6,674 Equity (income) loss of unconsolidated entities, net of tax (7,021) (29,593) 2,782 1 33,831 — Net income (loss) $ 6,674 $ 7,018 $ 29,597 $ (2,784) $ (33,831) $ 6,674 Comprehensive income (loss): Foreign currency translation adjustments — — — 1,245 — 1,245 Unrealized gain (loss) on cash flow hedge, net of taxes — 286 — — — 286 Total comprehensive income (loss) $ 6,674 $ 7,304 $ 29,597 $ (1,539) $ (33,831) $ 8,205 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Nine Months Ended September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 788,830 $ 46,617 $ (10,840) $ 824,607 Cost of revenue — — 321,864 34,967 (10,840) 345,991 Gross profit — — 466,966 11,650 — 478,616 Operating expense: Sales and marketing — — 187,356 6,548 — 193,904 Engineering and development — — 69,563 10,395 — 79,958 General and administrative 1,244 183 90,042 (532) — 90,937 Gain on sale of intangible assets — — (2,365) — — (2,365) Transaction expenses — — 461 — — 461 Total operating expense 1,244 183 345,057 16,411 — 362,895 (Loss) income from operations (1,244) (183) 121,909 (4,761) — 115,721 Interest expense and other income—net — 93,181 549 (336) — 93,394 (Loss) income before income taxes and equity earnings of unconsolidated entities (1,244) (93,364) 121,360 (4,425) — 22,327 Income tax (benefit) expense — (22,219) 33,581 1,937 — 13,299 (Loss) income before equity earnings of unconsolidated entities (1,244) (71,145) 87,779 (6,362) — 9,028 Equity (income) loss of unconsolidated entities, net of tax (10,272) (81,416) 6,363 1 85,324 — Net income (loss) $ 9,028 $ 10,271 $ 81,416 $ (6,363) $ (85,324) $ 9,028 Comprehensive income (loss): Foreign currency translation adjustments — — — 1,122 — 1,122 Unrealized gain (loss) on cash flow hedge, net of taxes — 1,001 — — — 1,001 Total comprehensive income (loss) $ 9,028 $ 11,272 $ 81,416 $ (5,241) $ (85,324) $ 11,151

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Sep. 30, 2020
Accounting Policies [Abstract]
Basis of Preparation	Basis of Preparation The accompanying consolidated financial statements, which include the accounts of Holdings and its subsidiaries, have been prepared using accounting principles generally accepted in the United States of America (“U.S. GAAP”). All intercompany transactions were eliminated on consolidation.
Segment Information	Segment Information Operating segments are defined as components of an enterprise that engage in business activities for which discrete financial information is available and regularly reviewed by the chief operating decision maker ("CODM"). The Company has determined that its chief executive officer is the Company's CODM. The Company previously reported its financial results in three reportable segments: web presence, email marketing and domain. In conjunction with the process of simplifying the organization, the Company modified its internal reporting structure to reflect certain changes in its structure and leadership, and also changed the name of the email marketing segment to the "digital marketing" segment. This resulted in consolidation of its domain segment into the web presence segment. Starting with the three months ended March 31, 2020, the Company reports its financial results in two segments - web presence (including the former domain segment) and digital marketing. The Company recast the comparative information for the three and nine months ended September 30, 2019 to conform with the two-segment presentation. The Company has identified two reportable segments: web presence and digital marketing. The Company has determined that it does not satisfy aggregation criteria for these operating segments, and that each segment meets the quantitative threshold of Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") 280, Segment Reporting . Therefore, both operating segments are reportable segments.
Use of Estimates	Use of Estimates U.S. GAAP requires management to make certain estimates, judgments and assumptions that affect the reported amounts of assets, liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. These estimates, judgments and assumptions used in preparing the accompanying consolidated financial statements are based on the relevant facts and circumstances as of the date of the consolidated financial statements. Although the Company regularly assesses these estimates, judgments and assumptions used in preparing the consolidated financial statements, actual results could differ from those estimates. Changes in estimates are recorded in the period in which they become known. The more significant estimates reflected in these consolidated financial statements include estimates of fair value of assets acquired and liabilities assumed under purchase accounting related to the Company’s acquisitions and when evaluating goodwill and long-lived assets for potential impairment, the estimated useful lives of intangible and depreciable assets, revenue recognition for multiple-element arrangements, stock-based compensation, contingent consideration, derivative instruments, certain accruals, reserves and deferred taxes. A new strain of coronavirus that causes the disease known as COVID-19 was identified in late 2019 and has spread globally. In March 2020, the World Health Organization classified the COVID-19 outbreak as a pandemic, based on the rapid increase in infections worldwide.
Unaudited Interim Financial Information	Unaudited Interim Financial Information The accompanying interim consolidated balance sheet as of September 30, 2020, and the related consolidated statements of operations and comprehensive income (loss) for the three and nine months ended September 30, 2019 and 2020, the consolidated statements of cash flows for the nine months ended September 30, 2019 and 2020, the consolidated statements of changes in stockholders' equity for the three and nine months ended September 30, 2019 and 2020, and the notes to consolidated financial statements are unaudited. These unaudited consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements. The unaudited consolidated financial statements include, in the opinion of management, all adjustments, consisting only of normal recurring adjustments that are necessary for a fair presentation of the Company’s financial position as of September 30, 2020, results of operations for the three and nine months ended September 30, 2019 and 2020, cash flows for the nine months ended September 30, 2019 and 2020, and changes in stockholders' equity for the three and nine months ended September 30, 2019 and 2020. The results in the consolidated statements of operations and comprehensive income (loss) are not necessarily indicative of the results of operations to be expected for the full fiscal year ending December 31, 2020.
Cash Equivalents	Cash Equivalents Cash and cash equivalents include all highly liquid investments with remaining maturities of three months or less at the date of purchase.
Restricted Cash	Restricted Cash Restricted cash is composed of certificates of deposit and cash held by merchant banks and payment processors, which provide collateral against any chargebacks, fees, or other items that may be charged back to the Company by credit card companies and other merchants, and collateral for certain facility leases.
Accounts Receivable	Accounts Receivable Accounts receivable is primarily composed of cash due from credit card companies for unsettled transactions charged to customers’ credit cards. As these amounts reflect authenticated transactions that are fully collectible, the Company does not maintain an allowance for doubtful accounts. The Company also accrues for earned referral fees and commissions, which are governed by reseller or affiliate agreements, when the amount is reasonably estimable.
Prepaid Domain Name Registry Fees	Prepaid Domain Name Registry FeesPrepaid domain name registry fees represent amounts that are paid in full at the time a domain is registered by one of the Company’s registrars on behalf of a customer. The registry fees are recognized on a straight-line basis over the term of the domain registration period.
Fair Value of Financial Instruments	Fair Value of Financial Instruments The carrying amounts of the Company's financial instruments, which include cash equivalents, accounts receivable, accounts payable and certain accrued expenses, approximate their fair values due to their short maturities. The fair value of the Company's notes payable is based on the borrowing rates currently available to the Company for debt with similar terms and average maturities and approximates their carrying value.
Derivative Instruments and Hedging Activities	Derivative Instruments and Hedging Activities FASB ASC 815, Derivatives and Hedging , provides the disclosure requirements for derivatives and hedging activities with the intent to provide users of financial statements with an enhanced understanding of: (a) how and why an entity uses derivative instruments, (b) how the entity accounts for derivative instruments and related hedged items, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. Further, qualitative disclosures are required that explain the Company’s objectives and strategies for using derivatives, as well as quantitative disclosures about the fair value of and gains and losses on derivative instruments, and disclosures about credit risk-related contingent features in derivative instruments. As required by ASC 815, the Company records all derivatives on the balance sheet at fair value. The accounting for changes in the fair value of derivatives depends on the intended use of the derivative, whether the Company has elected to designate a derivative in a hedging relationship and apply hedge accounting and whether the hedging relationship has satisfied the criteria necessary to apply hedge accounting. Derivatives designated and qualifying as a hedge of the exposure to changes in the fair value of an asset, liability, or firm commitment attributable to a particular risk, such as interest rate risk, are considered fair value hedges. Derivatives designated and qualifying as a hedge of the exposure to variability in expected future cash flows, or other types of forecasted transactions, are considered cash flow hedges. Derivatives may also be designated as hedges of the foreign currency exposure of a net investment in a foreign operation. Hedge accounting generally provides for the matching of the timing of gain or loss recognition on the hedging instrument with the recognition of the changes in the fair value of the hedged asset or liability that are attributable to the hedged risk in a fair value hedge or the earnings effect of the hedged forecasted transactions in a cash flow hedge. The Company may enter into derivative contracts that are intended to economically hedge certain of its risks, even though hedge accounting does not apply or the Company elects not to apply hedge accounting. In accordance with the FASB’s fair value measurement guidance in FASB Accounting Standards Update ("ASU") No. 2011-4, Fair Value Measurement (Topic 820): Amendments to Achieve Common Fair Value Measurement and Disclosure Requirements, the Company made an accounting policy election to measure the credit risk of its derivative financial instruments that are subject to master netting agreements on a net basis by counterparty portfolio.
Property and Equipment	Property and Equipment Property and equipment is recorded at cost, or at fair value if the property and equipment is acquired in an acquisition. The Company also capitalizes the direct costs of constructing additional computer equipment for internal use, as well as upgrades to existing computer equipment which extend the useful life, capacity or operating efficiency of the equipment. Capitalized costs include the cost of materials, shipping and taxes. Materials used for repairs and maintenance of computer equipment are expensed and recorded as a cost of revenue. Materials on hand and construction-in-process are recorded as property and equipment. Assets recorded under equipment financing are depreciated over the lease term. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets as follows: Building Thirty-five years Software Two Computers and office equipment Three years Furniture and fixtures Five years Leasehold improvements Shorter of useful life or remaining term of the lease
Software Development Costs	Software Development Costs The Company accounts for software development costs for internal-use software under the provisions of FASB ASC 350-40, Internal-Use Software.
Goodwill	Goodwill Goodwill relates to amounts that arose in connection with the Company’s various business combinations and represents the difference between the purchase price and the fair value of the identifiable intangible and tangible net assets when accounted for using the purchase method of accounting. Goodwill is not amortized, but is subject to periodic review for impairment. Events that would indicate impairment and trigger an interim impairment assessment include, but are not limited to, current economic and market conditions, including a decline in the equity value of the Company's business, a significant adverse change in agreements that would materially affect reported operating results, business climate or operational performance of the business and an adverse action or assessment by a regulator. Additionally, a reorganization or change in the number of reporting units could result in the reassignment of goodwill between reporting units and may trigger an impairment assessment. In accordance with ASU No. 2011-08, Intangibles—Goodwill and Other (Topic 350) , the Company is required to review goodwill by reporting unit for impairment at least annually or more often if there are indicators of impairment present. Under U.S. GAAP, a reporting unit is either the equivalent of, or one level below, an operating segment. The Company performs its annual goodwill test as of October 31 of each fiscal year. As of December 31, 2019, the Company had identified a total of ten reporting units, and goodwill has been allocated to five of these reporting units. As of September 30, 2020, after the acquisition of WaJao, Inc., doing business as Retention Science ("Retention Science"), the Company identified a total of eleven reporting units and goodwill has been allocated to six of these reporting units. The Company also early adopted the provisions of ASU No. 2017-04, Intangibles—Goodwill and Other (Topic 350) , which eliminates the second step of the goodwill impairment test. As a result, the Company's goodwill impairment test includes only one step, which is a comparison of the carrying value of each reporting unit to its fair value, and any excess carrying value, up to the amount of goodwill allocated, is impaired. Goodwill has been allocated to each reporting unit in accordance with ASC 350-20-40, which requires that goodwill be allocated based on the relative fair values of each reporting unit. The carrying value of each reporting unit is based on the assignment of the appropriate assets and liabilities to each reporting unit. Assets and liabilities are assigned to each reporting unit if the assets or liabilities are employed in the operations of the reporting unit and the asset and liability is considered in the determination of the reporting unit's fair value. Certain assets and liabilities are shared by multiple reporting units, and are allocated to each reporting unit based on its relative size, primarily based on revenue. The Company determines the fair value of each reporting unit by utilizing the income approach and the market approach. For the income approach, fair value is determined based on the present value of estimated future after-tax cash flows, discounted at an appropriate risk adjusted rate. The Company derives its discount rates by using a capital asset pricing model and analyzing published rates for industries relevant to its reporting units to estimate the weighted-average cost of capital. The Company uses discount rates that are commensurate with the risks and uncertainty inherent in its business and in its internally developed forecasts. For fiscal year 2019, the Company used a discount rate of 10.5% for all but three of its reporting units. For two of these reporting units, which are experiencing declining cash flows, the Company used a discount rate of 13.0% and 13.5%, respectively, to adjust for the risk in the projected cash flows. For the remaining reporting unit, which had just been acquired in September 2019, the Company used a discount rate of 15.5%, to adjust for the risk in the projected cash flows. The Company also performed sensitivity analysis on its discount rates. The Company uses internal forecasts to estimate future after-tax cash flows, which include an estimate of long-term future growth rates based on the Company's view of the long-term outlook for each reporting unit. Actual results may differ from those assumed in the Company's forecasts. For the market approach, the Company utilizes two different approaches: market multiples for publicly traded companies, and market multiples based on the acquisition value of comparable companies that were sold. For the fiscal year 2019 goodwill impairment analysis, the Company compared the fair value from the income approach to the two market approaches, which included a valuation multiple of comparable public companies and a valuation multiple from sales of comparable companies. For three of the Company's reporting units, which represent approximately 97% of the Company's goodwill, the Company established the fair value based on the average fair value from all three valuation approaches. For two of the remaining reporting units, which represent approximately 3% of the Company's goodwill, the Company established fair value based on the income approach only, because these reporting units are experiencing declining cash flows. The Company calculated and recognized a partial impairment of $10.0 million for one of these reporting units and a full impairment of $2.3 million for the second of these reporting units, both of which were recorded as an operating expense in the consolidated statements of operations and other comprehensive income (loss) in the three months ended December 31, 2019. For the other two reporting units for which the income approach was used, the Company had just acquired one reporting unit (Ecomdash) in the three months ended September 30, 2019, and was in the process of disposing of the other reporting unit (SinglePlatform) through a sale in December 2019.
Long-Lived Assets	Long-Lived Assets The Company’s long-lived assets consist primarily of intangible assets, including acquired subscriber relationships, trade names, intellectual property, developed technology and domain names available for sale. The Company also has long-lived tangible assets, primarily consisting of property and equipment. The majority of the Company’s intangible assets are recorded in connection with its various acquisitions. The Company’s intangible assets are recorded at fair value at the time of their acquisition. The Company amortizes intangible assets over their estimated useful lives. Determination of the estimated useful lives of the individual categories of intangible assets is based on the nature of the applicable intangible asset and the expected future cash flows to be derived from the intangible asset. Amortization of intangible assets with finite lives other than developed technology is recognized in accordance with their estimated projected cash flows. The Company evaluates long-lived intangible and tangible assets whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If indicators of impairment are present and undiscounted future cash flows are less than the carrying amount, the fair value of the assets is determined and compared to the carrying value. If the fair value is less than the carrying value, then the carrying value of the asset is reduced to the estimated fair value and an impairment loss is charged to expense in the period the impairment is identified. Indefinite life intangible assets include domain names that are available for sale which are recorded at the cost to acquire. These assets are not being amortized and are being tested for impairment annually and whenever events or changes in circumstance indicate that their carrying value may not be recoverable. When a domain name is sold, the Company records the cost of the domain in cost of revenue.
Revenue Recognition	Revenue Recognition In May 2014, the FASB issued ASU No. 2014-09, Revenue from Contracts with Customers (Topic 606) , or ASC 606, which supersedes nearly all existing revenue recognition guidance under U.S. GAAP. Since then, the FASB has also issued ASU No. 2016-08, Revenue from Contracts with Customers (Topic 606), Principal versus Agent Considerations, ASU No. 2016-10, Revenue from Contracts with Customers (Topic 606), Identifying Performance Obligations and Licensing, and ASU No. 2017-13, Revenue Recognition (Topic 605), Revenue from Contracts with Customers (Topic 606) , Amendments to SEC Paragraphs Pursuant to the Staff Announcement at the July 20, 2017 EITF Meeting and Rescission of Prior SEC Staff Announcements and Observer Comments , which further elaborate on the original ASU No. 2014-09. The Company adopted the guidance in ASC 606 on January 1, 2018. Revenue is recognized when control of the promised products or services is transferred to the Company’s customers, in an amount that reflects the consideration the Company expects to be entitled to for those products and services. In general, the Company determines revenue recognition through the following steps: • Identification of the contract, or contracts, with the customer • Identification of the performance obligations in the contract • Determination of the transaction price • Allocation of the transaction price to the performance obligations in the contract • Recognition of revenue when, or as, the Company satisfies a performance obligation The Company provides cloud-based subscription services, which include web hosting and related add-ons, search engine optimization ("SEO") services, domain registration services and email marketing. Web hosting gives customers access to an environment where the Company hosts a customer’s website. The related contract terms are generally for one year, but can range from 30 days to three years. Web hosting services are typically sold in bundled offerings that include web hosting, domain registration services and various add-ons. The Company recognizes revenue for web hosting and domain registration services over the term of the contract. The main add-on services related to web hosting are domain privacy, website security, secure sockets layer security, site backup and restoration, and web builder tools. These services may be included in web hosting bundles, or they may be purchased on a standalone basis. Certain add-on services are provided by third parties. In cases where the Company is acting as an agent for the sale of third-party add-on services, the Company recognizes revenue on a net basis at the time of sale. In cases where the Company is acting as a principal for the sale of third-party add-on services (i.e., the Company has the primary responsibility to provide specific goods or services, it has discretion to establish prices and it may assume inventory risk), the Company recognizes revenue on a gross basis over the term of the contract. The revenue for Company-provided add-on services is primarily recognized over the term of the contract. SEO services are monthly subscriptions that provide a customer with increased traffic to their website over the term of the subscription. Revenue from SEO services is recognized over the monthly term of the contract. In the case of domain registration services, the Company is an accredited registrar and can provide registration services to the customer, or it can select an accredited third-party registrar to perform these duties. Domain registration services are generally annual subscriptions, but can cover multiple years. Revenue for these services is recognized over the life of the subscription. Email marketing services provide customers with a cloud-based platform that can send broadcast emails to a contact list managed by the customer. Pricing is based on contact list volume from the prior monthly period, which determines the contractual billing price for the upcoming month. Revenue for this service is recognized over the monthly term of the contract. Inventory management and marketplace listing services provide customers with a cloud-based platform that integrates standard inventory management features with order management and shipping management capabilities across multiple channels. Pricing is primarily based on order volume from the prior monthly period. For inventory management customers who subscribe to an annual plan, revenue is recognized ratably over the term of the contract. Inventory management professional services are also provided to customers on demand, and are recognized into revenue upon completion. Retention Science provides customers with an artificial intelligence customer data platform and email marketing automation solutions. Pricing is primarily based on volume and the level of customization of the solution provided to the customer. Revenue, including revenue from professional services, is recognized ratably over the term of the contract, while overages are recognized one month in arrears. Non-subscription-based services include certain professional services, primarily website design or re-design services, marketing development fund ("MDF") revenue, premium domain names and domain parking services. Website design and re-design services are recognized when the service is complete. Marketing development funds consist of commissions earned by the Company when a third party sells its products or services directly to the Company’s customers, and advertising revenue for third-party ads placed on Company websites. The Company records revenue when the service is provided and calculates it based on the contractual revenue share arrangement or over the term of the advertisement. Domain parking allows the Company to monetize certain of its premium domain names by loaning them to specialized third parties that generate advertising revenue from these parked domains on a pay-per-click basis. Revenue is recognized when earned and calculated based on the revenue share arrangement with the third party. Revenue from the sale of premium domains is recognized when persuasive evidence of an arrangement to sell such domains exists and delivery of an authorization key to access the domain name has occurred. Premium domain names are paid for in advance prior to the delivery of the domain name. The contracts that the Company enters into typically do not contain any variable or non-cash consideration. The Company maintains a reserve for refunds and chargebacks related to revenue that has been recognized and is expected to be refunded, as calculated based on observed historical trends. The Company had a refund and chargeback reserve of $0.3 million and $0.4 million as of December 31, 2019 and September 30, 2020, respectively. The portion of deferred revenue that was expected to be refunded at December 31, 2019 and September 30, 2020 was $1.9 million and $1.9 million, respectively. Based on refund history, approximately 84% of all refunds happen in the same fiscal month that the contract starts or renews, and approximately 95% of all refunds happen within 45 days of the contract start or renewal date. The Company did not apply any practical expedients during its adoption of ASC 606. The Company elected to use the portfolio method in the calculation of the deferred contract assets. Contracts with Multiple Performance Obligations A considerable amount of the Company’s revenue is generated from transactions that are contracts with customers that may include web hosting plans, domain name registrations, and other cloud-based products and services. In these cases, the Company determines whether the products and services are distinct performance obligations that should be accounted for separately versus together. The Company allocates revenue to each performance obligation based on its relative standalone selling price ("SSP"), generally based on the price charged to customers. Web hosting services, domain name registrations, and other cloud-based products and services have distinct performance obligations and are often sold separately. If the promise is not distinct and therefore not a performance obligation, then the total transaction amount is allocated to the identified performance obligation based on a relative selling price hierarchy. When multiple performance obligations are included in a contract, the total transaction amount for the contract is allocated to the performance obligations based on a relative selling price hierarchy. The Company determines the relative selling price for a performance obligation based on SSP. The Company determines SSP by considering its observed SSPs, competitive prices in the marketplace and management judgment; these SSPs may vary depending upon the particular facts and circumstances related to each deliverable. The Company analyzes the SSPs used in its allocation of transaction amount, at a minimum, on a quarterly basis. Deferred Revenue The Company records deferred revenue when cash payments are received or are due in advance of the Company’s performance, including amounts that are refundable. The following table provides a reconciliation of the Company's deferred revenue as of September 30, 2020: Short-term Long-term (unaudited, in thousands) Balance at December 31, 2019 $ 369,475 $ 99,652 Recognition of beginning deferred revenue into revenue, as a result of performance obligations satisfied (319,426) — Cash received in advance during the period 647,984 204,186 Recognition of cash received in the period into revenue, as a result of performance obligations satisfied (505,181) — Increase to deferred revenue due to acquisition of Retention Science 404 — Impact of foreign exchange rates (3,176) — Reclassification between short-term and long-term 198,420 (198,420) Balance at September 30, 2020 $ 388,500 $ 105,418 The difference between the opening and closing balances of the Company’s deferred revenue liabilities primarily results from the timing difference between the Company’s performance and the customer’s payment. During the nine months ended September 30, 2020, the Company recognized $319.4 million from beginning deferred revenue current balances existing at December 31, 2019, and $0.0 million from beginning period long-term balances existing at December 31, 2019. The Company did not recognize any revenue from performance obligations satisfied in prior periods. The following table provides the remaining performance obligation amounts as of September 30, 2020. These amounts are equivalent to the ending deferred revenue balance of $493.9 million, which includes both short and long-term amounts: Web presence Digital marketing Total (unaudited, in thousands) Remaining performance obligation, short-term $ 332,020 $ 56,480 $ 388,500 Remaining performance obligation, long-term 105,412 6 105,418 Total $ 437,432 $ 56,486 $ 493,918 This backlog of revenue related to future performance obligations is prepaid by customers and supported by executed contracts with customers. The Company has established a reserve of $0.4 million for refunds and chargebacks, 95% of which is expected to materialize in the first 45 days after the contract start date or renewal date. The remainder of the deferred revenue is expected to be recognized in future periods. Deferred Customer Acquisition Costs As a result of the implementation of ASC 606, the Company capitalizes the incremental costs directly related to obtaining and fulfilling a contract (such as sales commissions and certain direct sales and marketing success-based costs), if these costs are expected to be recovered. These costs are amortized over the period the services are transferred to the customer, which is estimated based on customer churn rates for various segments of the business. The Company includes only those incremental costs that would not have been incurred if the contracts had not been entered into: Short-term Long-term (unaudited, in thousands) Balance at December 31, 2019 $ 38,435 $ 48,780 Deferred customer acquisition costs incurred in the period 20,197 35,191 Amounts recognized as expense in the period (39,606) — Impact of foreign exchange rates (163) 87 Adjustment resulting from sale of SinglePlatform business — (15) Reclassification between short-term and long-term 23,179 (23,179) Balance at September 30, 2020 $ 42,042 $ 60,864 As of September 30, 2020, the Company had a total of approximately $90.8 million and $12.1 million in deferred assets relating to costs incurred to obtain or fulfill contracts in its web presence and digital marketing segments, respectively. These deferred assets consist entirely of recoverable, specific, success-based sales commissions. During the nine months ended September 30, 2020, the Company recognized total amortization costs related to the above items of approximately $35.1 million and $4.5 million in its web presence and digital marketing segments, respectively, which were included in sales and marketing in the consolidated statements of operations and comprehensive income (loss). Significant Judgments The Company sells a number of third-party cloud-based services to enhance a customer’s overall web hosting experience. The Company exercises considerable judgment to determine if it is the principal or agent in each of these arrangements, and in some instances, has concluded that it is an agent of the third party and recognizes revenue at the time of the customer purchase in an amount that is net of the revenue share payable to the third party. The Company exercises judgment to determine the SSP for each distinct performance obligation. In instances where the SSP is not directly observable, such as when the Company does not sell the product or service separately, the Company determines the SSP using information that may include a competitive market assessment approach and other observable inputs. The Company typically has more than one SSP for individual products and services.
Income Taxes	Income Taxes Income taxes are accounted for in accordance with FASB ASC 740, Accounting for Income Taxes ("ASC 740"). Deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carry-forwards. Deferred tax assets and liabilities are measured using the enacted tax rates and laws that will be in effect when the Company expects the differences to reverse. The Company reduces the deferred tax assets by a valuation allowance if, based upon the weight of available evidence, it is more likely than not that the Company will not realize some portion or all of the deferred tax assets. The Company considers relevant evidence, both positive and negative, to determine the need for a valuation allowance. The Company establishes reserves when it believes that certain positions are likely to be challenged despite the Company’s assertion that its tax return positions are fully supportable. The calculation of the Company’s tax liabilities involves significant judgment based on individual facts, circumstances, and information available in addition to applying complex tax regulations in various jurisdictions. Under U.S. GAAP, in order to recognize an uncertain tax benefit, the taxpayer must determine it is more likely than not the position will be sustained, and the measurement of the benefit is calculated as the largest amount that is more than 50 percent likely to be realized upon resolution of the benefit. Although the Company believes that it has adequately provided for liabilities resulting from tax assessment by taxing authorities, positions taken by these tax authorities could have an impact on the Company’s results of operations, financial position and/or cash flows. The Company recognizes the interest and penalties related to income taxes as a part of interest expense and operating expenses, respectively, in continuing operations in its consolidated statements of operations and comprehensive income (loss).
Stock-Based Compensation	Stock-Based Compensation The Company may issue restricted stock units, restricted stock awards and stock options which vest upon the satisfaction of a performance condition and/or a service condition. The Company follows the provisions of FASB ASC 718, Compensation—Stock Compensation , which requires employee stock-based payments to be accounted for under the fair value method. Under this method, the Company is required to record compensation cost based on the estimated fair value for stock-based awards granted over the requisite service periods for the individual awards, which generally equals the vesting periods, net of estimated forfeitures. The Company uses the straight-line amortization method for recognizing stock-based compensation expense. In addition, for stock-based awards where vesting is dependent upon achieving certain performance goals, the Company estimates the likelihood of achieving the performance goals against established performance targets. The Company estimates the fair value of employee stock options on the date of grant using the Black-Scholes option-pricing model, which requires the use of highly subjective estimates and assumptions. For restricted stock awards and restricted stock units granted, the Company estimates the fair value of each restricted stock award or restricted stock unit based on the closing trading price of its common stock on the date of grant.
Treasury Stock	Treasury Stock Treasury stock is accounted for at cost. Shares repurchased by the Company are held in treasury for general corporate purposes, including issuances under equity incentive and benefit plans. The reissuance of shares from treasury stock is based on the weighted-average purchase price of the shares.
Net Income (Loss) per Share	Net Income (Loss) per Share The Company considered FASB ASC 260-10, Earnings per Share , which requires the presentation of both basic and diluted earnings per share in the consolidated statements of operations and comprehensive income (loss). The Company’s basic net income (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding for the period, and, if there are dilutive securities, diluted income (loss) per share is computed by including common stock equivalents which includes shares issuable upon the exercise of stock options, net of shares assumed to have been purchased with the proceeds, using the treasury stock method.
Recent Accounting Pronouncements - Recently Adopted	Recent Accounting Pronouncements - Recently Adopted In August 2018, the FASB issued ASU No. 2018-15, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract. The new guidance provides for the deferral of implementation costs for cloud computing arrangements and expensing those costs over the term of the cloud services arrangement. The new guidance is effective for fiscal years beginning after December 15, 2019. The adoption of this guidance did not have a material impact on the Company's consolidated financial statements. Recent Accounting Pronouncements - Recently Issued In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740) , which amends existing guidance relating to the accounting for income taxes. This ASU is intended to simplify the accounting for income taxes by removing certain exceptions to the general principles of accounting for income taxes and to improve the consistent application of U.S. GAAP for other areas of accounting for income taxes by clarifying and amending existing guidance. The new guidance is effective for fiscal years beginning after December 15, 2020, and early adoption is permitted. The Company does not expect that the adoption of this new guidance will have a material impact on its consolidated financial statements. In January 2020, the FASB issued ASU No. 2020-01, Investments - Equity Securities (Topic 321), Investments - Equity Method and Joint Ventures (Topic 323), and Derivatives and Hedging (Topic 815): Clarifying the Interactions between Topic 321, Topic 323 and Topic 815 . This ASU clarifies the interaction among the accounting standards for equity securities, equity method and certain derivatives. Specifically, the ASU clarifies that when applying the measurement alternative in ASC 321, Investments - Equity Securities, for instruments that do not have readily determinable fair values, an entity is required to consider observable transactions that result in applying (or discontinuing) the equity method. The ASU also clarifies that when assessing whether certain forward contracts and purchased options are in the scope of Subtopic 815-10, Certain Contracts on Debt and Equity Securities, entities should not assess whether the underlying securities upon settlement of the forward or exercise of the option would be accounted for under the equity method in ASC 323, Investments - Equity Method and Joint Ventures, or the fair value option in ASC 825, Financial Instruments. The guidance is effective for fiscal years beginning after December 15, 2020 and for interim periods therein. Early adoption is permitted, including in interim periods for which financial statements have not been issued or made available for issuance. The Company does not expect that the adoption of this new guidance will have a material impact on its consolidated financial statements. In March 2020, the FASB issued ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting , which provides optional expedients and exceptions for applying U.S. GAAP to contracts, hedging relationships, and other transactions in which the reference LIBOR or another reference rate is expected to be discontinued as a result of the Reference Rate Reform. This ASU is intended to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting. The new guidance is effective from the beginning of an interim period that includes March 12, 2020, and through December 31, 2022. The Company is currently evaluating the timing of adoption and the expected impact of the new guidance. In October 2020, the FASB issued ASU No. 2020-09, Debt (Topic 470): Amendments to SEC Paragraphs Pursuant to SEC Release No. 33-10762, which provides for omission of financial statements with respect to guaranteed securities, if certain criteria are met. The new guidance is effective January 4, 2021. The Company is currently evaluating the timing of adoption of the new guidance.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Sep. 30, 2020
Accounting Policies [Abstract]
Summary of Estimated Useful Lives	Depreciation is computed using the straight-line method over the estimated useful lives of the related assets as follows: Building Thirty-five years Software Two Computers and office equipment Three years Furniture and fixtures Five years Leasehold improvements Shorter of useful life or remaining term of the lease
Contract with Customer, Asset and Liability	The following table provides a reconciliation of the Company's deferred revenue as of September 30, 2020: Short-term Long-term (unaudited, in thousands) Balance at December 31, 2019 $ 369,475 $ 99,652 Recognition of beginning deferred revenue into revenue, as a result of performance obligations satisfied (319,426) — Cash received in advance during the period 647,984 204,186 Recognition of cash received in the period into revenue, as a result of performance obligations satisfied (505,181) — Increase to deferred revenue due to acquisition of Retention Science 404 — Impact of foreign exchange rates (3,176) — Reclassification between short-term and long-term 198,420 (198,420) Balance at September 30, 2020 $ 388,500 $ 105,418 Short-term Long-term (unaudited, in thousands) Balance at December 31, 2019 $ 38,435 $ 48,780 Deferred customer acquisition costs incurred in the period 20,197 35,191 Amounts recognized as expense in the period (39,606) — Impact of foreign exchange rates (163) 87 Adjustment resulting from sale of SinglePlatform business — (15) Reclassification between short-term and long-term 23,179 (23,179) Balance at September 30, 2020 $ 42,042 $ 60,864
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction	The following table provides the remaining performance obligation amounts as of September 30, 2020. These amounts are equivalent to the ending deferred revenue balance of $493.9 million, which includes both short and long-term amounts: Web presence Digital marketing Total (unaudited, in thousands) Remaining performance obligation, short-term $ 332,020 $ 56,480 $ 388,500 Remaining performance obligation, long-term 105,412 6 105,418 Total $ 437,432 $ 56,486 $ 493,918
Summary of Calculation of Basic and Diluted Net (Loss) Income Per Share	Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited) Net income (loss) $ 7,816 $ 6,674 $ (21,900) $ 9,028 Net income (loss) per share: Basic $ 0.05 $ 0.05 $ (0.15) $ 0.06 Diluted $ 0.05 $ 0.05 $ (0.15) $ 0.06 Weighted-average common shares used in computing net income (loss) per share: Basic 145,951,755 141,680,469 144,932,834 143,552,324 Diluted 146,301,595 147,178,734 144,932,834 147,334,403
Summary of Weighted Average Potentially Dilutive Shares Excluded From Calculation of Diluted Loss Per Share	The following number of weighted-average potentially dilutive shares were excluded from the calculation of diluted income (loss) per share because the effect of including such potentially dilutive shares would have been anti-dilutive: Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited) Restricted stock awards and units 9,310,082 10,222,093 3,977,996 12,196,533 Options 9,001,646 5,437,994 8,931,747 5,590,983 Total 18,311,728 15,660,087 12,909,743 17,787,516

Acquisitions_ Divestitures (Tab

Acquisitions/ Divestitures (Tables)	9 Months Ended
	Sep. 30, 2020
Business Combinations [Abstract]
Schedule of Acquisition	The following table summarizes the preliminary allocation of the purchase consideration to the assets acquired and liabilities assumed at the date of acquisition: August 7, 2020 (unaudited) (in thousands) Working capital $ 390 Deferred revenue (404) Deferred tax liability (814) Goodwill 17,208 Developed technology 13,400 Subscriber relationships 1,950 Total $ 31,730 September 13, 2019 (in thousands) Working capital $ (187) Goodwill 6,973 Developed technology 2,445 Subscriber relationships 390 Total $ 9,621
Components of Short-Term and Long-Term Deferred Consideration	Components of short-term and long-term deferred consideration, including contingent earn-out consideration, as of December 31, 2019 and September 30, 2020 consisted of the following: December 31, 2019 September 30, 2020 Short-term Long-term Short-term Long-term (in thousands) AppMachine deferred consideration (acquired in 2016) $ 1,455 $ — $ — $ — Ecomdash deferred consideration (acquired in 2019) 746 — 746 — Retention Science deferred consideration (acquired in 2020) — — 4,661 3,437 Retention Science contingent earn-out consideration (acquired in 2020) — — 2,383 3,650 Total $ 2,201 $ — $ 7,790 $ 7,087

Property, Plant and Equipment (

Property, Plant and Equipment (Tables)	9 Months Ended
	Sep. 30, 2020
Property, Plant and Equipment [Abstract]
Components of Property and Equipment	Components of property and equipment consisted of the following: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Land $ 790 $ 790 Building 8,285 8,308 Software 109,546 128,028 Computers and office equipment 187,056 205,380 Furniture and fixtures 18,918 18,566 Leasehold improvements 20,469 20,643 Construction in process 5,850 5,732 Property and equipment—at cost 350,914 387,447 Less: accumulated depreciation (264,989) (299,098) Property and equipment—net $ 85,925 $ 88,349

Leases (Tables)

Leases (Tables)	9 Months Ended
	Sep. 30, 2020
Leases [Abstract]
Assets and Liabilities of Lessee	Supplemental balance sheet information related to leases was as follows: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Operating lease right-of-use assets $ 90,519 $ 83,224 Operating lease liabilities—short term $ 21,193 $ 18,090 Operating lease liabilities—long term 78,151 74,461 Total operating lease liabilities $ 99,344 $ 92,551
Operating Lease Maturity	Maturities for leases were as follows: Operating Leases (unaudited) (in thousands) Remainder of 2020 $ 6,365 2021 22,749 2022 21,153 2023 19,938 2024 16,203 Thereafter 23,210 Total lease payments $ 109,618 Less: imputed interest 17,067 Total $ 92,551

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Sep. 30, 2020
Fair Value Disclosures [Abstract]
Basis of Fair Value Measurements	Basis of Fair Value Measurements Balance Quoted Prices Significant Significant (in thousands) Balance at December 31, 2019 Financial assets: Cash equivalents (included in cash and cash equivalents) $ 2,834 $ — $ 2,834 $ — Interest rate cap (included in other assets) 6 — 6 — Total financial assets $ 2,840 $ — $ 2,840 $ — Financial liabilities: Contingent earn-out consideration $ — $ — $ — $ — Total financial liabilities $ — $ — $ — $ — Balance at September 30, 2020 (unaudited) Financial assets: Cash equivalents (included in cash and cash equivalents) $ 18,020 $ — $ 18,020 $ — Interest rate cap (included in other assets) — — — — Total financial assets $ 18,020 $ — $ 18,020 $ — Financial liabilities: Contingent earn-out consideration $ 6,033 $ — $ — $ 6,033 Total financial liabilities $ 6,033 $ — $ — $ 6,033
Changes in Financial Liabilities Measured on Recurring Basis	The following table summarizes the changes in the financial liabilities measured on a recurring basis using Level 3 inputs as of September 30, 2020: Amount (unaudited) (in thousands) Financial liabilities measured using Level 3 inputs at December 31, 2019 $ — Establishment of contingent earn-out at fair value arising from the acquisition of Retention Science 5,800 Change in fair value of contingent earn-outs 233 Financial liabilities measured using Level 3 inputs at September 30, 2020 $ 6,033

Goodwill and Other Intangible_2

Goodwill and Other Intangible Assets (Tables)	9 Months Ended
	Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]
Changes in Goodwill Balances	The following table summarizes the changes in the Company’s goodwill balances from December 31, 2019 to September 30, 2020: Web presence Digital marketing Total (in thousands) Goodwill balance at December 31, 2019 $ 1,231,896 $ 603,414 $ 1,835,310 Goodwill related to 2020 acquisitions — 17,208 17,208 Foreign translation impact 262 — 262 Goodwill balance at September 30, 2020 $ 1,232,158 $ 620,622 $ 1,852,780
Summary of Other Intangible Assets	As of December 31, 2019, other intangible assets consisted of the following: Gross Accumulated Net Weighted- (dollars in thousands) Developed technology $ 280,330 $ 207,844 $ 72,486 7 years Subscriber relationships 659,837 529,276 130,561 7 years Trade names 134,046 94,982 39,064 8 years Intellectual property 34,263 31,372 2,891 5 years Domain names available for sale 18,160 18,160 — Indefinite Total December 31, 2019 $ 1,126,636 $ 881,634 $ 245,002 As of September 30, 2020, other intangible assets consisted of the following: Gross Accumulated Net Weighted- (unaudited, dollars in thousands) Developed technology $ 293,874 $ 230,196 $ 63,678 8 years Subscriber relationships 661,488 552,435 109,053 7 years Trade names 134,036 101,153 32,883 8 years Intellectual property 33,483 31,518 1,965 5 years Domain names available for sale 18,160 18,160 — Indefinite Total September 30, 2020 $ 1,141,041 $ 933,462 $ 207,579

Notes Payable (Tables)

Notes Payable (Tables)	9 Months Ended
	Sep. 30, 2020
Debt Disclosure [Abstract]
Schedule of Long-term Debt Instruments	As of December 31, 2019 and September 30, 2020, notes payable, net of original issue discounts and deferred financing costs, consisted of the following: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Term Loan $ 1,347,056 $ 1,329,531 Notes 334,417 325,246 Revolving credit facilities — — Total notes payable 1,681,473 1,654,777 Current portion of notes payable 31,606 31,606 Notes payable - long term $ 1,649,867 $ 1,623,171 As of December 31, 2019 and September 30, 2020, the Term Loan had an outstanding balance of: December 31, 2019 September 30, 2020 (unaudited) (in thousands) Term Loan $ 1,374,022 $ 1,350,318 Unamortized deferred financing costs (14,331) (11,047) Unamortized original issue discount (12,635) (9,740) Net Term Loan 1,347,056 1,329,531 Current portion of Term Loan 31,606 31,606 Term Loan - long term $ 1,315,450 $ 1,297,925 December 31, 2019 September 30, 2020 (unaudited) (in thousands) Senior Notes $ 350,000 $ 337,770 Unamortized deferred financing costs (11,359) (9,163) Unamortized original issue discount (4,224) (3,361) Net Senior Notes 334,417 325,246 Current portion of Senior Notes — — Senior Notes - long term $ 334,417 $ 325,246
Summary of Future Debt Maturities	The maturity of the notes payable at September 30, 2020 is as follows: Amounts (unaudited) Amounts maturing in: (in thousands) Remainder of 2020 $ 7,902 2021 31,606 2022 31,606 2023 1,279,204 2024 337,770 Thereafter — Total $ 1,688,088
Summary of Interest Rates and Interest Expense	The following table provides a summary of interest rates and interest expense for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Three Months Ended September 30, 2020 Nine Months Ended September 30, 2019 Nine Months Ended September 30, 2020 (unaudited) (percentage per annum) Interest rate—LIBOR 5.88%-6.27% 4.75%-4.75% 5.88%-6.44% 4.75%-5.67% Interest rate—alternate base rate * * * * Interest rate—Senior Notes 10.875 % 10.875 % 10.875 % 10.875 % Non-refundable fee—unused facility 0.50 % 0.50 % 0.50 % 0.50 % (in thousands) Interest expense and service fees $ 32,965 $ 26,332 $ 101,072 $ 83,704 Amortization of deferred financing fees 1,822 1,978 5,331 5,770 Amortization of original issue discounts 1,138 1,255 3,336 3,622 Amortization of net present value of deferred consideration 23 331 143 376 Loss on extinguishment of debt — — — 83 Other interest expense 109 63 426 324 Total interest expense $ 36,057 $ 29,959 $ 110,308 $ 93,879

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	9 Months Ended
	Sep. 30, 2020
Share-based Payment Arrangement [Abstract]
Summary of Total Stock-Based Compensation Expense	The following table presents total stock-based compensation expense recorded in the consolidated statements of operations and comprehensive income (loss) for all awards granted under the Company’s 2013 Plan and 2011 Plan: Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited, in thousands) Cost of revenue $ 738 $ 683 $ 2,620 $ 2,163 Sales and marketing 1,807 1,694 5,388 5,415 Engineering and development 1,435 1,347 4,200 3,564 General and administrative 5,163 5,823 15,305 17,836 Total stock-based compensation expense $ 9,143 $ 9,547 $ 27,513 $ 28,978
Summary of Stock Options	The following table provides a summary of the Company’s stock options as of September 30, 2020 and the stock option activity during the nine months ended September 30, 2020 for all stock options granted under the 2013 Plan: Stock Weighted- Weighted- Aggregate (unaudited) Outstanding at December 31, 2019 5,276,679 $ 10.57 Granted — $ — Exercised — $ — Forfeited (2,814) $ 8.58 Expired (164,818) $ 10.39 Outstanding at September 30, 2020 5,109,047 $ 10.58 6.0 $ — Exercisable at September 30, 2020 4,498,644 $ 10.94 5.8 $ — Expected to vest after September 30, 2020 (1) 610,403 $ 7.91 8.2 $ — Exercisable as of September 30, 2020 and expected to vest (2) 5,109,047 $ 10.58 6.0 $ — (1) This represents the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (2) This represents the number of vested options as of September 30, 2020 plus the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (3) The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on September 30, 2020 of $5.74 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options. The following table provides a summary of the Company’s stock options as of September 30, 2020 and the stock option activity during the nine months ended September 30, 2020 for all stock options granted under the 2011 Plan: Stock Weighted- Weighted- Aggregate (unaudited) Outstanding at December 31, 2019 533,547 $ 8.83 Granted — $ — Exercised (12,398) $ 5.31 Forfeited (1,277) $ 9.43 Expired (211,697) $ 8.43 Outstanding at September 30, 2020 308,175 $ 9.24 1.8 $ — Exercisable at September 30, 2020 306,790 $ 9.24 1.8 $ — Expected to vest after September 30, 2020 (1) 1,385 $ 8.12 3.3 $ — Exercisable as of September 30, 2020 and expected to vest (2) 308,175 $ 9.24 1.8 $ — (1) This represents the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (2) This represents the number of vested options as of September 30, 2020 plus the number of unvested options outstanding as of September 30, 2020 that are expected to vest in the future. (3) The aggregate intrinsic value was calculated based on the positive difference, if any, between the estimated fair value of the Company’s common stock on September 30, 2020 of $5.74 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
Summary of Restricted Stock Awards and Restricted Stock Units	The following table provides a summary of the Company’s restricted stock unit activity for the 2013 Plan during the nine months ended September 30, 2020: Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 9,005,109 $ 6.90 Granted 10,524,167 $ 4.11 Vested (3,550,214) $ 7.10 Canceled (661,895) $ 5.88 Non-vested at September 30, 2020 15,317,167 $ 4.98 Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 159,517 $ 10.68 Granted — $ — Vested (141,164) $ 10.98 Canceled (2,570) $ 10.09 Non-vested at September 30, 2020 15,783 $ 8.08 Restricted Stock Weighted- (unaudited) Non-vested at December 31, 2019 320,142 $ 8.35 Granted — $ — Vested (252,373) $ 8.36 Canceled (27,855) $ 8.66 Non-vested at September 30, 2020 39,914 $ 8.08

Accumulated Other Comprehensi_2

Accumulated Other Comprehensive Loss - (Tables)	9 Months Ended
	Sep. 30, 2020
Equity [Abstract]
Schedule of Accumulated Other Comprehensive Loss (Income)	The following table presents the components of accumulated other comprehensive loss (income): Foreign Currency Translation Adjustments Unrealized (Loss) Gain on Cash Flow Hedge Total (unaudited, in thousands) Balance at December 31, 2019 $ (2,135) $ (1,953) $ (4,088) Other comprehensive (loss) income 1,122 1,001 2,123 Balance at September 30, 2020 $ (1,013) $ (952) $ (1,965)

Revenue (Tables)

Revenue (Tables)	9 Months Ended
	Sep. 30, 2020
Revenue from Contract with Customer [Abstract]
Disaggregation of Revenue	The following table presents disaggregated revenues by category for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 146,213 $ 101,302 $ 247,515 Professional services 3,022 344 3,366 Reseller revenue 17,453 939 18,392 Total subscription-based revenue $ 166,688 $ 102,585 $ 269,273 Non-subscription-based revenue MDF $ 1,986 $ 180 $ 2,166 Premium domains 4,466 — 4,466 Domain parking and monetization 1,288 — 1,288 Total non-subscription-based revenue $ 7,740 $ 180 $ 7,920 Total revenue $ 174,428 $ 102,765 $ 277,193 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 442,243 $ 303,596 $ 745,839 Professional services 9,530 1,130 10,660 Reseller revenue 52,824 2,732 55,556 Total subscription-based revenue $ 504,597 $ 307,458 $ 812,055 Non-subscription-based revenue MDF $ 5,923 $ 526 $ 6,449 Premium domains 13,520 — 13,520 Domain parking and monetization 4,056 — 4,056 Total non-subscription-based revenue $ 23,499 $ 526 $ 24,025 Total revenue $ 528,096 $ 307,984 $ 836,080 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 149,556 $ 98,417 $ 247,973 Professional services 3,184 900 4,084 Reseller revenue 17,590 1,000 18,590 Total subscription-based revenue $ 170,330 $ 100,317 $ 270,647 Non-subscription-based revenue MDF $ 1,580 $ 45 $ 1,625 Premium domains 4,669 — 4,669 Domain parking and monetization 1,485 — 1,485 Total non-subscription-based revenue $ 7,734 $ 45 $ 7,779 Total revenue $ 178,064 $ 100,362 $ 278,426 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Subscription-based revenue Direct revenue from subscriptions $ 445,117 $ 290,603 $ 735,720 Professional services 9,216 2,189 11,405 Reseller revenue 52,176 2,860 55,036 Total subscription-based revenue $ 506,509 $ 295,652 $ 802,161 Non-subscription-based revenue MDF $ 4,671 $ 241 $ 4,912 Premium domains 13,518 — 13,518 Domain parking and monetization 4,016 — 4,016 Total non-subscription-based revenue $ 22,205 $ 241 $ 22,446 Total revenue $ 528,714 $ 295,893 $ 824,607 Subscription-based revenue is primarily recognized over time, when the services are performed, except for third-party products for which the Company acts as an agent. Revenue from third-party products for which the Company acts as an agent is recognized at a point in time, when the revenue is earned. Revenue, classified by the major geographic areas in which the Company’s customers are located, was as follows for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 108,100 $ 95,068 $ 203,168 International 66,328 7,697 74,025 Total $ 174,428 $ 102,765 $ 277,193 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 327,113 $ 284,540 $ 611,653 International 200,983 23,444 224,427 Total $ 528,096 $ 307,984 $ 836,080 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 109,113 $ 93,016 $ 202,129 International 68,951 7,346 76,297 Total $ 178,064 $ 100,362 $ 278,426 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Domestic $ 325,337 $ 273,785 $ 599,122 International 203,377 22,108 225,485 Total $ 528,714 $ 295,893 $ 824,607

Income Taxes (Tables)

Income Taxes (Tables)	9 Months Ended
	Sep. 30, 2020
Income Tax Disclosure [Abstract]
Components of Income Tax Expense (Benefit)	The components of the expense for income taxes consisted of the following: Three Months Ended September 30, Nine Months Ended September 30, 2019 2020 2019 2020 (unaudited, in thousands) Current: U.S. Federal and State $ (3,254) $ 577 $ 599 $ 4,156 Foreign (1,091) (1) 499 2,676 Total current (benefit) expense (4,345) 576 1,098 6,832 Deferred: U.S. Federal and State (580) 1,042 1,986 6,643 Foreign 86 (31) (44) (176) Total deferred (benefit) expense (494) 1,011 1,942 6,467 Total (benefit) expense $ (4,839) $ 1,587 $ 3,040 $ 13,299
Summary of Tax Attributes Available to Carryforward	As of December 31, 2019, the Company had recorded the following tax attributes available to be carried forward: Jurisdiction Amount Year Loss Carry-forwards Expire (in millions) Domestic Federal $ 26.9 2037 State 78.0 various dates through 2039 Foreign China 0.9 2021 Brazil 4.4 indefinite Netherlands 12.4 2022 India 0.6 2022 Singapore 0.4 indefinite Total NOL carry-forwards $ 123.6 Domestic Federal $ 25.2 2034 State 15.5 various dates Total tax credit carry-forwards $ 40.7 Total tax attributes available $ 164.3

Severance and Other Exit Costs

Severance and Other Exit Costs (Tables)	9 Months Ended
	Sep. 30, 2020
Restructuring and Related Activities [Abstract]
Summary of Aggregate Activity Related to Company's Facilities Exit Costs Accrual and Severance Accrual	The following table provides a summary of the aggregate activity for the nine months ended September 30, 2020 related to the severance accrual for the Company’s combined restructuring plans: Employee (unaudited, Balance at December 31, 2019 $ 44 Severance charges 1,646 Cash paid (1,543) Balance at September 30, 2020 $ 147 The following table provides a summary of the aggregate activity for the nine months ended September 30, 2020 related to the facilities exit accrual for the Company’s combined restructuring plans: Facilities (unaudited, Balance at December 31, 2019 $ 2,369 Facility charges 103 Sublease income received 126 Cash paid (713) Balance at September 30, 2020 $ 1,885
Summary of Total Restructuring Charges Recorded in the Consolidated Statements of Operations and Comprehensive Loss	The following table presents restructuring charges recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented: Three Months Ended September 30, Nine Months Ended September 30, 2019 2020 2019 2020 (unaudited, in thousands) Cost of revenue $ 7 $ 7 $ 1,430 $ 155 Sales and marketing 17 6 241 581 Engineering and development 28 16 449 480 General and administrative (245) 4 (115) 533 Total restructuring charges $ (193) $ 33 $ 2,005 $ 1,749

Related Party Transactions (Tab

Related Party Transactions (Tables)	9 Months Ended
	Sep. 30, 2020
Related Party Transactions [Abstract]
Summary of Related Party Transactions	The following table presents the amounts of related party transactions recorded in the consolidated statements of operations and comprehensive income (loss) for the periods presented relating to the Company's agreement with SiteLock: Three Months Ended Nine Months Ended 2019 2020 2019 2020 (unaudited, in thousands) Revenue $ (1,400) $ (880) $ (4,140) $ (2,720) Revenue (contra) 1,190 2,040 5,180 5,410 Total related party transaction impact to revenue $ (210) $ 1,160 $ 1,040 $ 2,690 Cost of revenue 180 85 500 260 Total related party transaction expense, net $ (30) $ 1,245 $ 1,540 $ 2,950

Segment Information (Tables)

Segment Information (Tables)	9 Months Ended
	Sep. 30, 2020
Segment Reporting [Abstract]
Schedule of Segment Reporting Information, by Segment	The following tables contain financial information for each reportable segment for the three and nine months ended September 30, 2019 and 2020: Three Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 174,428 $ 102,765 $ 277,193 Gross profit $ 82,675 $ 73,763 $ 156,438 Net (loss) income $ (4,730) $ 12,546 $ 7,816 Interest expense, net (1) 17,153 18,599 35,752 Income tax (benefit) expense (3,044) (1,795) (4,839) Depreciation 9,166 2,114 11,280 Amortization of other intangible assets 10,115 11,553 21,668 Stock-based compensation 5,842 3,301 9,143 Restructuring expenses (36) (157) (193) Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — — — Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 34,466 $ 46,161 $ 80,627 Nine Months Ended September 30, 2019 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 528,096 $ 307,984 $ 836,080 Gross profit $ 230,485 $ 221,399 $ 451,884 Net (loss) income $ (44,548) $ 22,648 $ (21,900) Interest expense, net (1) 54,295 55,103 109,398 Income tax expense 1,938 1,102 3,040 Depreciation 26,718 6,667 33,385 Amortization of other intangible assets 29,893 34,244 64,137 Stock-based compensation 17,907 9,606 27,513 Restructuring expenses 785 1,220 2,005 Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — — — Impairment of goodwill and other long-lived assets 17,892 — 17,892 Shareholder litigation reserve — — — Adjusted EBITDA $ 104,880 $ 130,590 $ 235,470 Three Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 178,064 $ 100,362 $ 278,426 Gross profit $ 88,788 $ 72,976 $ 161,764 Net (loss) income $ (27) $ 6,701 $ 6,674 Interest expense, net (1) 13,952 15,854 29,806 Income tax expense 1,015 572 1,587 Depreciation 10,312 2,512 12,824 Amortization of other intangible assets 7,653 10,160 17,813 Stock-based compensation 6,006 3,541 9,547 Restructuring expenses — 33 33 Gain on sale of intangible assets — — — Gain on sale of business — — — Transaction expenses and charges — 461 461 Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 38,911 $ 39,834 $ 78,745 Nine Months Ended September 30, 2020 Web presence Digital marketing Total (unaudited, in thousands) Revenue $ 528,714 $ 295,893 $ 824,607 Gross profit $ 261,524 $ 217,092 $ 478,616 Net (loss) income $ (9,277) $ 18,305 $ 9,028 Interest expense, net (1) 44,422 48,972 93,394 Income tax expense 8,551 4,748 13,299 Depreciation 31,099 7,167 38,266 Amortization of other intangible assets 22,804 29,602 52,406 Stock-based compensation 18,916 10,062 28,978 Restructuring expenses 1,032 717 1,749 Gain on sale of intangible assets (2,365) — (2,365) Gain on sale of business — — — Transaction expenses and charges — 461 461 Impairment of goodwill and other long-lived assets — — — Shareholder litigation reserve — — — Adjusted EBITDA $ 115,182 $ 120,034 $ 235,216 1. Interest expense includes impact of amortization of deferred financing costs, original issue discounts and interest income.

Supplemental Guarantor Financ_2

Supplemental Guarantor Financial Information (Tables)	9 Months Ended
	Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Condensed Financial Statements	The following tables present supplemental condensed consolidating balance sheet information of Holdings (“Parent”), the Issuer, the Subsidiary Guarantors and the Non-Guarantor Subsidiaries as of December 31, 2019 and September 30, 2020, and supplemental condensed consolidating results of operations for the three and nine months ended September 30, 2019 and 2020: Condensed Consolidating Balance Sheets December 31, 2019 (in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ 195 $ 1 $ 80,642 $ 30,427 $ — $ 111,265 Restricted cash — — 1,732 — — 1,732 Accounts receivable — — 8,762 1,462 — 10,224 Prepaid domain name registry fees — — 48,943 6,294 — 55,237 Prepaid commissions — — 37,910 525 — 38,435 Prepaid expenses and other current assets — 90 26,847 3,756 — 30,693 Total current assets 195 91 204,836 42,464 — 247,586 Intercompany receivables—net 32,845 172,807 (87,398) (118,254) — — Property and equipment—net — — 72,751 13,174 — 85,925 Operating lease right-of-use assets — — 86,111 4,408 — 90,519 Goodwill — — 1,677,587 157,723 — 1,835,310 Other intangible assets—net — — 243,994 1,008 — 245,002 Investment in subsidiaries 163,934 1,693,565 61,023 — (1,918,522) — Prepaid commissions, net of current portion — — 48,289 491 — 48,780 Other assets — 1,784 27,215 1,965 — 30,964 Total assets $ 196,974 $ 1,868,247 $ 2,334,408 $ 102,979 $ (1,918,522) $ 2,584,086 Liabilities and stockholders' equity Current liabilities: Accounts payable $ — $ — $ 9,474 $ 580 $ — $ 10,054 Accrued expenses and other current liabilities 20 23,554 59,695 7,141 — 90,410 Deferred revenue — — 345,116 24,359 — 369,475 Operating lease liabilities—short term — — 18,513 2,680 — 21,193 Current portion of notes payable — 31,606 — — — 31,606 Current portion of financed equipment — — 790 — — 790 Deferred consideration—short term — — 2,201 — — 2,201 Total current liabilities 20 55,160 435,789 34,760 — 525,729 Deferred revenue—long term — — 94,471 5,181 — 99,652 Operating lease liabilities—long term — — 76,166 1,985 — 78,151 Notes payable — 1,649,867 — — — 1,649,867 Other long-term liabilities — (714) 34,417 30 — 33,733 Total liabilities 20 1,704,313 640,843 41,956 — 2,387,132 Equity 196,954 163,934 1,693,565 61,023 (1,918,522) 196,954 Total liabilities and stockholders' equity $ 196,974 $ 1,868,247 $ 2,334,408 $ 102,979 $ (1,918,522) $ 2,584,086 Condensed Consolidating Balance Sheets September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Assets Current assets: Cash and cash equivalents $ 3,263 $ 1 $ 119,748 $ 44,303 $ — $ 167,315 Restricted cash — — 1,422 — — 1,422 Accounts receivable — — 7,752 2,071 — 9,823 Prepaid domain name registry fees — — 51,366 7,011 — 58,377 Prepaid commissions — — 41,346 696 — 42,042 Prepaid expenses and other current assets — 27 23,903 3,993 — 27,923 Total current assets 3,263 28 245,537 58,074 — 306,902 Intercompany receivables—net 14,147 41,218 81,520 (136,884) (1) — Property and equipment—net — — 76,079 12,270 — 88,349 Operating lease right-of-use assets — — 74,605 8,619 — 83,224 Goodwill — — 1,677,587 175,193 — 1,852,780 Other intangible assets, net — — 191,966 15,610 3 207,579 Investment in subsidiaries 205,311 1,829,785 86,651 — (2,121,747) — Prepaid commissions, net of current portion — — 60,153 711 — 60,864 Other assets — 1,119 28,631 2,332 — 32,082 Total assets $ 222,721 $ 1,872,150 $ 2,522,729 $ 135,925 $ (2,121,745) $ 2,631,780 Liabilities and stockholders' equity Current liabilities: Accounts payable $ — $ — $ 13,167 $ 503 $ — $ 13,670 Accrued expenses and other current liabilities — 12,455 67,820 7,926 — 88,201 Deferred revenue — — 361,991 26,509 — 388,500 Operating lease liabilities—short term — — 16,255 1,835 — 18,090 Current portion of notes payable — 31,606 — — — 31,606 Current portion of financed equipment — — 2,447 — — 2,447 Deferred consideration—short term — — 7,790 — — 7,790 Total current liabilities — 44,061 469,470 36,773 — 550,304 Deferred revenue—long term — — 99,841 5,577 — 105,418 Operating lease liabilities—long term — — 67,548 6,913 — 74,461 Notes payable — 1,623,171 — — — 1,623,171 Financed equipment, long-term — — 202 — — 202 Deferred consideration—long term — — 7,087 — — 7,087 Other long-term liabilities — (391) 48,798 9 — 48,416 Total liabilities — 1,666,841 692,946 49,272 — 2,409,059 Equity 222,721 205,309 1,829,783 86,653 (2,121,745) 222,721 Total liabilities and stockholders' equity $ 222,721 $ 1,872,150 $ 2,522,729 $ 135,925 $ (2,121,745) $ 2,631,780 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Three Months Ended September 30, 2019 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 265,165 $ 15,196 $ (3,168) $ 277,193 Cost of revenue — — 113,787 10,136 (3,168) 120,755 Gross profit — — 151,378 5,060 — 156,438 Operating expense: Sales and marketing — — 56,595 2,548 — 59,143 Engineering and development — — 25,954 2,303 — 28,257 General and administrative 401 58 29,880 (30) — 30,309 Total operating expense 401 58 112,429 4,821 — 117,709 (Loss) income from operations (401) (58) 38,949 239 — 38,729 Interest expense and other income—net — 35,925 (38) (135) — 35,752 (Loss) income before income taxes and equity earnings of unconsolidated entities (401) (35,983) 38,987 374 — 2,977 Income tax (benefit) expense — (8,563) 3,616 108 — (4,839) (Loss) income before equity earnings of unconsolidated entities (401) (27,420) 35,371 266 — 7,816 Equity (income) loss of unconsolidated entities, net of tax (8,217) (35,635) (267) — 44,119 — Net income (loss) $ 7,816 $ 8,215 $ 35,638 $ 266 $ (44,119) $ 7,816 Comprehensive income (loss): Foreign currency translation adjustments — — — (1,001) — (1,001) Unrealized gain (loss) on cash flow hedge, net of taxes — 240 — — — 240 Total comprehensive income (loss) $ 7,816 $ 8,455 $ 35,638 $ (735) $ (44,119) $ 7,055 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Nine Months Ended September 30, 2019 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 799,637 $ 46,059 $ (9,616) $ 836,080 Cost of revenue (including impairment of $17,892) — — 363,049 30,763 (9,616) 384,196 Gross profit — — 436,588 15,296 — 451,884 Operating expense: Sales and marketing — — 181,901 9,320 — 191,221 Engineering and development — — 70,471 6,828 — 77,299 General and administrative 1,226 175 90,494 932 (1) 92,826 Total operating expense 1,226 175 342,866 17,080 (1) 361,346 (Loss) income from operations (1,226) (175) 93,722 (1,784) 1 90,538 Interest expense and other income—net — 109,776 34 (412) — 109,398 (Loss) income before income taxes and equity earnings of unconsolidated entities (1,226) (109,951) 93,688 (1,372) 1 (18,860) Income tax (benefit) expense — (26,167) 27,649 1,558 — 3,040 (Loss) income before equity earnings of unconsolidated entities (1,226) (83,784) 66,039 (2,930) 1 (21,900) Equity loss (income) of unconsolidated entities, net of tax 20,674 (63,106) 2,930 — 39,502 — Net (loss) income $ (21,900) $ (20,678) $ 63,109 $ (2,930) $ (39,501) $ (21,900) Comprehensive income (loss): Foreign currency translation adjustments — — — (1,054) — (1,054) Unrealized gain (loss) on cash flow hedge, net of taxes — (611) — — — (611) Total comprehensive (loss) income $ (21,900) $ (21,289) $ 63,109 $ (3,984) $ (39,501) $ (23,565) Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Three Months Ended September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 264,896 $ 16,670 $ (3,140) $ 278,426 Cost of revenue — — 107,923 11,879 (3,140) 116,662 Gross profit — — 156,973 4,791 — 161,764 Operating expense: Sales and marketing — — 60,897 2,754 — 63,651 Engineering and development — — 23,926 4,499 — 28,425 General and administrative 347 61 30,095 657 — 31,160 Gain on sale of intangible assets — — — — — — Transaction expenses — — 461 — — 461 Total operating expense 347 61 115,379 7,910 — 123,697 (Loss) income from operations (347) (61) 41,594 (3,119) — 38,067 Interest expense and other income—net — 29,565 351 (110) — 29,806 (Loss) income before income taxes and equity earnings of unconsolidated entities (347) (29,626) 41,243 (3,009) — 8,261 Income tax (benefit) expense — (7,051) 8,864 (226) — 1,587 (Loss) income before equity earnings of unconsolidated entities (347) (22,575) 32,379 (2,783) — 6,674 Equity (income) loss of unconsolidated entities, net of tax (7,021) (29,593) 2,782 1 33,831 — Net income (loss) $ 6,674 $ 7,018 $ 29,597 $ (2,784) $ (33,831) $ 6,674 Comprehensive income (loss): Foreign currency translation adjustments — — — 1,245 — 1,245 Unrealized gain (loss) on cash flow hedge, net of taxes — 286 — — — 286 Total comprehensive income (loss) $ 6,674 $ 7,304 $ 29,597 $ (1,539) $ (33,831) $ 8,205 Condensed Consolidating Statements of Operations and Comprehensive Income (Loss) Nine Months Ended September 30, 2020 (unaudited, in thousands) Parent Issuer Guarantor Subsidiaries Non-Guarantor Subsidiaries Eliminations Consolidated Revenue $ — $ — $ 788,830 $ 46,617 $ (10,840) $ 824,607 Cost of revenue — — 321,864 34,967 (10,840) 345,991 Gross profit — — 466,966 11,650 — 478,616 Operating expense: Sales and marketing — — 187,356 6,548 — 193,904 Engineering and development — — 69,563 10,395 — 79,958 General and administrative 1,244 183 90,042 (532) — 90,937 Gain on sale of intangible assets — — (2,365) — — (2,365) Transaction expenses — — 461 — — 461 Total operating expense 1,244 183 345,057 16,411 — 362,895 (Loss) income from operations (1,244) (183) 121,909 (4,761) — 115,721 Interest expense and other income—net — 93,181 549 (336) — 93,394 (Loss) income before income taxes and equity earnings of unconsolidated entities (1,244) (93,364) 121,360 (4,425) — 22,327 Income tax (benefit) expense — (22,219) 33,581 1,937 — 13,299 (Loss) income before equity earnings of unconsolidated entities (1,244) (71,145) 87,779 (6,362) — 9,028 Equity (income) loss of unconsolidated entities, net of tax (10,272) (81,416) 6,363 1 85,324 — Net income (loss) $ 9,028 $ 10,271 $ 81,416 $ (6,363) $ (85,324) $ 9,028 Comprehensive income (loss): Foreign currency translation adjustments — — — 1,122 — 1,122 Unrealized gain (loss) on cash flow hedge, net of taxes — 1,001 — — — 1,001 Total comprehensive income (loss) $ 9,028 $ 11,272 $ 81,416 $ (5,241) $ (85,324) $ 11,151

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Additional Information (Detail)	Sep. 03, 2020reporting_unit	Sep. 30, 2020USD ($)	Sep. 30, 2019USD ($)	Sep. 30, 2020USD ($)Segment	Sep. 30, 2019USD ($)	Dec. 31, 2019USD ($)reporting_unit	Dec. 31, 2019USD ($)Segment
Accounting Policies [Line Items]
Number of reportable segments | Segment				2			3
Software development cost capitalized		$ 4,300,000	$ 3,800,000	$ 13,700,000	$ 11,100,000
Number of reporting units | reporting_unit	11					10
Goodwill impairment		0		0
Goodwill		1,852,780,000		1,852,780,000		$ 1,835,310,000	$ 1,835,310,000
Impairment of long-lived assets			$ 0	0	17,892,000
Impairment of other intangible assets				0	$ 17,900,000
Reserves for refunds and chargebacks		400,000		400,000		300,000	300,000
Deferred revenue expected to be refunded		1,900,000		$ 1,900,000		1,900,000	1,900,000
Percentage of deferred revenue refunded within same fiscal month				84.00%
Percentage of deferred revenue refunded within 45 days				95.00%
Recognition of the beginning deferred revenue into revenue, as a result of performance obligations satisfied				$ 319,426,000
Recognition of the beginning deferred revenue into revenue, as a result of performance obligations satisfied				0
Deferred revenue		493,900,000		493,900,000
Web presence
Accounting Policies [Line Items]
Goodwill		1,232,158,000		1,232,158,000		1,231,896,000	1,231,896,000
Contract with customer, asset		90,800,000		90,800,000
Capitalized contract cost amortization				35,100,000
Digital marketing
Accounting Policies [Line Items]
Goodwill		620,622,000		620,622,000		$ 603,414,000	$ 603,414,000
Contract with customer, asset		12,100,000		12,100,000
Capitalized contract cost amortization				4,500,000
Domain Name Business
Accounting Policies [Line Items]
Discount rate (as a percent)			11.60%		11.60%
Impairment of other intangible assets		$ 0		$ 0	$ 16,200,000
Web Hosting | Weighted Average
Accounting Policies [Line Items]
Contract term				1 year
Web Hosting | Minimum
Accounting Policies [Line Items]
Contract term				30 days
Web Hosting | Maximum
Accounting Policies [Line Items]
Contract term				3 years
Discount Rate
Accounting Policies [Line Items]
Discount rate						0.105	0.105
Reporting Units With Goodwill Allocated
Accounting Policies [Line Items]
Number of reporting units | reporting_unit	6					5
Reporting Units Representing 97% Of Goodwill
Accounting Policies [Line Items]
Number of reporting units | reporting_unit						3
Reporting Units Representing 3% Of Goodwill
Accounting Policies [Line Items]
Number of reporting units | reporting_unit						2
Reporting Units Whose Fair Value Exceeds Carrying Value By 20%
Accounting Policies [Line Items]
Goodwill impairment testing, fair value In excess of carrying value, percent						20.00%
Reporting Units Whose Fair Value Does Not Exceed Carrying Value By 20%, Unit 1
Accounting Policies [Line Items]
Goodwill						$ 52,000,000	$ 52,000,000
Ecomdash
Accounting Policies [Line Items]
Goodwill						7,000,000	7,000,000
Combination of Different Legacy Brands
Accounting Policies [Line Items]
Goodwill						$ 1,200,000,000	$ 1,200,000,000
Goodwill impairment testing, fair value In excess of carrying value, percent						4.00%
Reporting Units Representing 3% Of Goodwill, Unit 1
Accounting Policies [Line Items]
Goodwill impairment						$ 10,000,000
Reporting Units Representing 3% Of Goodwill, Unit 2
Accounting Policies [Line Items]
Goodwill impairment						$ 2,300,000
Reporting Unit 1 Using Other Discount Rate | Discount Rate
Accounting Policies [Line Items]
Discount rate						0.130	0.130
Reporting Unit 2 Using Other Discount Rate | Discount Rate
Accounting Policies [Line Items]
Discount rate						0.135	0.135
Reporting Unit 3 Using Other Discount Rate | Discount Rate
Accounting Policies [Line Items]
Discount rate						0.155	0.155

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Summary of Estimated Useful Lives (Detail)	9 Months Ended
	Sep. 30, 2020
Building
Property, Plant and Equipment [Line Items]
Property, plant and equipment useful life	35 years
Software | Minimum
Property, Plant and Equipment [Line Items]
Property, plant and equipment useful life	2 years
Software | Maximum
Property, Plant and Equipment [Line Items]
Property, plant and equipment useful life	3 years
Computers and office equipment
Property, Plant and Equipment [Line Items]
Property, plant and equipment useful life	3 years
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property, plant and equipment useful life	5 years

Summary of Significant Accoun_6

Summary of Significant Accounting Policies - Summary of Changes in Deferred Income (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Short-term
Balance at December 31, 2019	$ 369,475
Recognition of beginning deferred revenue into revenue, as a result of performance obligations satisfied	(319,426)
Cash received in advance during the period	647,984
Recognition of cash received in the period into revenue, as a result of performance obligations satisfied	(505,181)
Increase to deferred revenue due to acquisition of Retention Science	404
Impact of foreign exchange rates	(3,176)
Reclassification between short-term and long-term	198,420
Balance at September 30, 2020	388,500
Long-term
Balance at December 31, 2019	99,652
Recognition of beginning deferred revenue into revenue, as a result of performance obligations satisfied	0
Cash received in advance during the period	204,186
Recognition of cash received in the period into revenue, as a result of performance obligations satisfied	0
Increase to deferred revenue due to acquisition of Retention Science	0
Impact of foreign exchange rates	0
Reclassification between short-term and long-term	(198,420)
Balance at September 30, 2020	$ 105,418

Summary of Significant Accoun_7

Summary of Significant Accounting Policies - Remaining Performance Obligation (Details) $ in Thousands	Sep. 30, 2020USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 493,918
Web presence
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	437,432
Digital marketing
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	56,486
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-10-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 388,500
Revenue, remaining performance obligation, expected timing of satisfaction, period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-10-01 | Web presence
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 332,020
Revenue, remaining performance obligation, expected timing of satisfaction, period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-10-01 | Digital marketing
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 56,480
Revenue, remaining performance obligation, expected timing of satisfaction, period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-10-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 105,418
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-10-01 | Web presence
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 105,412
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-10-01 | Digital marketing
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, amount	$ 6
Revenue, remaining performance obligation, expected timing of satisfaction, period

Summary of Significant Accoun_8

Summary of Significant Accounting Policies - Deferred Customer Acquisition Costs (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Short-term
Balance at December 31, 2019	$ 38,435
Deferred customer acquisition costs incurred in the period	20,197
Amounts recognized as expense in the period	(39,606)
Adjustment resulting from sale of SinglePlatform business	0
Impact of foreign exchange rates	(163)
Reclassification between short-term and long-term	23,179
Balance at September 30, 2020	42,042
Long-term
Balance at December 31, 2019	48,780
Prepaid commissions, net of current portion	60,864
Deferred customer acquisition costs incurred in the period	35,191
Amounts recognized as expense in the period	0
Impact of foreign exchange rates	87
Adjustment resulting from sale of SinglePlatform business	(15)
Reclassification between short-term and long-term	(23,179)
Balance at September 30, 2020	$ 60,864

Summary of Significant Accoun_9

Summary of Significant Accounting Policies - Summary of Calculation of Basic and Diluted Net Loss Per Share (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended							9 Months Ended
	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Sep. 30, 2020	Sep. 30, 2019
Accounting Policies [Abstract]
Net income (loss)	$ 6,674	$ 4,598	$ (2,244)	$ 9,553	$ 7,816	$ (26,228)	$ (3,488)	$ 9,028	$ (21,900)
Net income (loss) per share:
Basic net income (loss) per share (in usd per share)	$ 0.05				$ 0.05			$ 0.06	$ (0.15)
Diluted net income (loss) per share (in usd per share)	$ 0.05				$ 0.05			$ 0.06	$ (0.15)
Weighted-average common shares used in computing net income (loss) per share:
Basic (in shares)	141,680,469				145,951,755			143,552,324	144,932,834
Diluted (in shares)	147,178,734				146,301,595			147,334,403	144,932,834

Summary of Significant Accou_10

Summary of Significant Accounting Policies - Summary Of Weighted Average Potentially Dilutive Shares Excluded From Calculation Of Diluted Loss Per Share (Detail) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	15,660,087	18,311,728	17,787,516	12,909,743
Restricted stock awards and units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	10,222,093	9,310,082	12,196,533	3,977,996
Stock Option Awards
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total	5,437,994	9,001,646	5,590,983	8,931,747

Acquisitions_ Divestitures (Det

Acquisitions/ Divestitures (Details) $ in Thousands	Aug. 07, 2020USD ($)payment	Dec. 05, 2019USD ($)	Sep. 13, 2019USD ($)	Sep. 30, 2020USD ($)	Sep. 30, 2019USD ($)	Sep. 30, 2020USD ($)	Sep. 30, 2019USD ($)	Dec. 31, 2019USD ($)
Business Acquisition [Line Items]
Transaction expenses				$ 461	$ 0	$ 461	$ 0
Gain on sale of business				$ 0	0	$ 0	0
ReSci
Business Acquisition [Line Items]
Equity interest acquired (as a percent)	100.00%
Aggregate purchase price	$ 35,000
Cash payment for acquisition at closing	17,500
Deferred consideration and earnouts transferred	$ 17,500
Payment period for deferred consideration and earnouts transferred (in years)	3 years
Fair value of deferred consideration and earnouts	$ 13,800
Fair value of deferred consideration	8,000
Fair value of earn-outs	$ 5,800
Number of deferred consideration installment payments | payment	2
Payment period for deferred consideration transferred (in years)	2 years
Contingent earn-out consideration payable period (in years)	36 months
Transaction expenses	$ 500
Ecomdash
Business Acquisition [Line Items]
Aggregate purchase price			$ 9,600
Cash payment for acquisition at closing			$ 8,900
SinglePlatform | Disposal Group, Disposed of by Sale, Not Discontinued Operations
Business Acquisition [Line Items]
Proceeds from divestiture of business		$ 51,000
Gain on sale of business								$ 40,700
Revenues contributed					$ 6,800		$ 20,600

Acquisitions_ Divestitures - Sc

Acquisitions/ Divestitures - Schedule of Acquisition (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Aug. 07, 2020	Dec. 31, 2019	Sep. 13, 2019
Business Acquisition [Line Items]
Deferred tax liability		$ (814)
Goodwill	$ 1,852,780		$ 1,835,310
ReSci
Business Acquisition [Line Items]
Working capital		390
Deferred revenue		(404)
Goodwill		17,208
Total		31,730
Ecomdash
Business Acquisition [Line Items]
Working capital				$ (187)
Goodwill				6,973
Total				9,621
Developed technology | ReSci
Business Acquisition [Line Items]
Finite-lived intangibles		13,400
Developed technology | Ecomdash
Business Acquisition [Line Items]
Finite-lived intangibles				2,445
Subscriber relationships | ReSci
Business Acquisition [Line Items]
Finite-lived intangibles		$ 1,950
Subscriber relationships | Ecomdash
Business Acquisition [Line Items]
Finite-lived intangibles				$ 390

Acquisitions_ Divestitures - Co

Acquisitions/ Divestitures - Components of Short-Term and Long-Term Deferred Consideration (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Short-term
Total	$ 7,790	$ 2,201
Long-term
Total	7,087	0
AppMachine
Short-term
Deferred consideration	0	1,455
Long-term
Deferred consideration	0	0
Ecomdash
Short-term
Deferred consideration	746	746
Long-term
Deferred consideration	0	0
ReSci
Short-term
Deferred consideration	4,661	0
Earn-out consideration	2,383	0
Long-term
Deferred consideration	3,437	0
Earn-out consideration	$ 3,650	$ 0

Property, Plant and Equipment -

Property, Plant and Equipment - Components of Property and Equipment (Detail) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	$ 387,447	$ 350,914
Less: accumulated depreciation	(299,098)	(264,989)
Property and equipment—net	88,349	85,925
Land
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	790	790
Building
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	8,308	8,285
Software
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	128,028	109,546
Computers and office equipment
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	205,380	187,056
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	18,566	18,918
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	20,643	20,469
Construction in process
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	$ 5,732	$ 5,850

Property, Plant and Equipment_2

Property, Plant and Equipment - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Property, Plant and Equipment [Line Items]
Depreciation	$ 12,824	$ 11,280	$ 38,266	$ 33,385
Property and equipment—at cost	387,447		387,447		$ 350,914
Property and equipment—net	88,349		88,349		$ 85,925
Leased Software
Property, Plant and Equipment [Line Items]
Property and equipment—at cost	24,400		24,400
Property and equipment—net	$ 3,700		$ 3,700

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Lessee, Lease, Description [Line Items]
Operating lease cost	$ 6.6	$ 6.9	$ 20.3	$ 21.5
Operating lease payments	$ 6	$ 6.7	$ 18.4	$ 20.6
Weighted average remaining lease terms	4 years 11 months 19 days		4 years 11 months 19 days
Weighted average discount rates	6.84%		6.84%
Minimum
Lessee, Lease, Description [Line Items]
Remaining term of contract			1 year
Maximum
Lessee, Lease, Description [Line Items]
Remaining term of contract			6 years 3 months 18 days

Leases - Schedule of Lease Asse

Leases - Schedule of Lease Assets and Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Operating leases
Operating lease right-of-use assets	$ 83,224	$ 90,519
Operating lease liabilities—short term	18,090	21,193
Operating lease liabilities—long term	74,461	78,151
Total operating lease liabilities	$ 92,551	$ 99,344

Leases - Schedule of Lease Matu

Leases - Schedule of Lease Maturities (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Operating Leases
Remainder of 2020	$ 6,365
2021	22,749
2022	21,153
2023	19,938
2024	16,203
Thereafter	23,210
Total lease payments	109,618
Less: imputed interest	17,067
Total	$ 92,551	$ 99,344

Fair Value Measurements - Basis

Fair Value Measurements - Basis of Fair Value Measurements (Detail) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Financial assets:
Cash equivalents (included in cash and cash equivalents)	$ 18,020	$ 2,834
Interest rate cap (included in other assets)	0	6
Total financial assets	18,020	2,840
Financial liabilities:
Contingent earn-out consideration	6,033	0
Total financial liabilities	6,033	0
Quoted Prices in Active Markets for Identical Items (Level 1)
Financial assets:
Cash equivalents (included in cash and cash equivalents)	0	0
Interest rate cap (included in other assets)	0	0
Total financial assets	0	0
Financial liabilities:
Contingent earn-out consideration	0	0
Total financial liabilities	0	0
Significant Other Observable Inputs (Level 2)
Financial assets:
Cash equivalents (included in cash and cash equivalents)	18,020	2,834
Interest rate cap (included in other assets)	0	6
Total financial assets	18,020	2,840
Financial liabilities:
Contingent earn-out consideration	0	0
Total financial liabilities	0	0
Significant Unobservable Inputs (Level 3)
Financial assets:
Cash equivalents (included in cash and cash equivalents)	0	0
Interest rate cap (included in other assets)	0	0
Total financial assets	0	0
Financial liabilities:
Contingent earn-out consideration	6,033	0
Total financial liabilities	$ 6,033	$ 0

Fair Value Measurements - Chang

Fair Value Measurements - Changes in Financial Liabilities Measured on Recurring Basis (Details) - Significant Unobservable Inputs (Level 3) - Fair Value, Measurements, Recurring $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Financial liabilities measured using Level 3 inputs at December 31, 2019	$ 0
Establishment of contingent earn-out at fair value arising from the acquisition of Retention Science	5,800
Change in fair value of contingent earn-outs	233
Financial liabilities measured using Level 3 inputs at September 30, 2020	$ 6,033

Derivatives And Hedging Activ_2

Derivatives And Hedging Activities - Additional Information (Detail) $ in Thousands	1 Months Ended		3 Months Ended		9 Months Ended
	Jun. 30, 2018USD ($)	Dec. 31, 2015USD ($)	Sep. 30, 2020USD ($)	Sep. 30, 2019USD ($)	Sep. 30, 2020USD ($)agreement	Sep. 30, 2019USD ($)
Derivative Instruments, Gain (Loss) [Line Items]
Interest expense			$ 29,959	$ 36,057	$ 93,879	$ 110,308
Unrealized gain (loss) on cash flow hedge, net of taxes			286	240	1,001	(611)
Unrealized gain (loss) arising during period, tax			(92)	$ (70)	$ (323)	$ 200
Cash Flow Hedging
Derivative Instruments, Gain (Loss) [Line Items]
Number of interest rate cap agreements | agreement					2
Interest rate cap period					3 years
Interest Rate Cap Entered Into December 2015
Derivative Instruments, Gain (Loss) [Line Items]
Interest rate cap period		3 years
Interest Rate Cap Entered Into December 2015 | Cash Flow Hedging
Derivative Instruments, Gain (Loss) [Line Items]
Derivative asset, notional amount		$ 500,000
Interest Rate Cap Entered Into June 2018
Derivative Instruments, Gain (Loss) [Line Items]
Interest rate cap period	3 years
Fair value of the interest rate contracts			0		$ 0
Interest Rate Cap Entered Into June 2018 | Reclassification out of Accumulated Other Comprehensive Income
Derivative Instruments, Gain (Loss) [Line Items]
Derivative loss to be reclassified as increase to interest expense in the next twelve months			1,600		1,600
Interest Rate Cap Entered Into June 2018 | Cash Flow Hedging
Derivative Instruments, Gain (Loss) [Line Items]
Derivative asset, notional amount	$ 800,000
Interest Rate Cap Entered Into June 2018 | Cash Flow Hedging | Designated as Hedging Instrument
Derivative Instruments, Gain (Loss) [Line Items]
Unrealized gain (loss) on cash flow hedge, net of taxes					1,300
Unrealized gain (loss) arising during period, tax					300
Interest Rate Cap Entered Into June 2018 | Cash Flow Hedging | Reclassification out of Accumulated Other Comprehensive Income | Designated as Hedging Instrument
Derivative Instruments, Gain (Loss) [Line Items]
Interest expense			$ 400		$ 1,300

Goodwill and Other Intangible_3

Goodwill and Other Intangible Assets - Changes in Goodwill Balances (Detail) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Goodwill [Roll Forward]
Goodwill, beginning balance	$ 1,835,310
Goodwill related to 2020 acquisitions	17,208
Foreign translation impact	262
Goodwill, ending balance	1,852,780
Web presence
Goodwill [Roll Forward]
Goodwill, beginning balance	1,231,896
Goodwill related to 2020 acquisitions	0
Foreign translation impact	262
Goodwill, ending balance	1,232,158
Digital marketing
Goodwill [Roll Forward]
Goodwill, beginning balance	603,414
Goodwill related to 2020 acquisitions	17,208
Foreign translation impact	0
Goodwill, ending balance	$ 620,622

Goodwill and Other Intangible_4

Goodwill and Other Intangible Assets - Summary of Other Intangible Assets (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2020	Dec. 31, 2019
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 1,141,041	$ 1,126,636
Accumulated Amortization	933,462	881,634
Net Carrying Amount	207,579	245,002
Domain names available for sale
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	18,160	18,160
Accumulated Amortization	18,160	18,160
Net Carrying Amount	0	0
Developed technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	293,874	280,330
Accumulated Amortization	230,196	207,844
Net Carrying Amount	$ 63,678	$ 72,486
Weighted-Average Useful Life	8 years	7 years
Subscriber relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 661,488	$ 659,837
Accumulated Amortization	552,435	529,276
Net Carrying Amount	$ 109,053	$ 130,561
Weighted-Average Useful Life	7 years	7 years
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 134,036	$ 134,046
Accumulated Amortization	101,153	94,982
Net Carrying Amount	$ 32,883	$ 39,064
Weighted-Average Useful Life	8 years	8 years
Intellectual property
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 33,483	$ 34,263
Accumulated Amortization	31,518	31,372
Net Carrying Amount	$ 1,965	$ 2,891
Weighted-Average Useful Life	5 years	5 years

Goodwill and Other Intangible_5

Goodwill and Other Intangible Assets - Additional Information (Detail) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Proceeds from sale of intangible assets			$ 2,705,000	$ 0
Gain on sale of intangible assets	$ 0	$ 0	2,365,000	0
Impairment of other intangible assets			0	17,900,000
Amortization of other intangible assets	$ 17,813,000	$ 21,668,000	$ 52,406,000	$ 64,137,000

Notes Payable - Schedule of Lon

Notes Payable - Schedule of Long Term Debt (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Long-Term Debt [Line Items]
Total	$ 1,654,777	$ 1,681,473
Current maturities	31,606	31,606
Excluding current maturities	1,623,171	1,649,867
Term Loan
Long-Term Debt [Line Items]
Total	1,329,531	1,347,056
Current maturities	31,606	31,606
Excluding current maturities	1,297,925	1,315,450
Notes
Long-Term Debt [Line Items]
Total	325,246	334,417
Current maturities	0	0
Excluding current maturities	325,246	334,417
Revolving credit facilities
Long-Term Debt [Line Items]
Total	$ 0	$ 0

Notes Payable - Additional Info

Notes Payable - Additional Information (Detail)	3 Months Ended		9 Months Ended
	Sep. 30, 2020USD ($)	Sep. 30, 2019USD ($)	Sep. 30, 2020USD ($)repayment	Sep. 30, 2019USD ($)	Dec. 31, 2019USD ($)	Feb. 09, 2016USD ($)
Long-Term Debt [Line Items]
Number of mandatory repayments | repayment			3
Total mandatory repayment			$ 23,705,000	$ 75,000,000
Interest expense	$ 29,959,000	$ 36,057,000	93,879,000	$ 110,308,000
Revolving Credit Facility
Long-Term Debt [Line Items]
Revolving credit facility maximum borrowing amount	165,000,000		165,000,000
Amount of facility unused and available	$ 165,000,000		$ 165,000,000		$ 165,000,000
Commitment fee percentage			0.50%
Term Loan
Long-Term Debt [Line Items]
Debt instrument revised LIBOR rate			3.75%
Reference rate	2.75%		2.75%
Basis revised spread on LIBOR rate			1.00%
Basis spread on reference rate	2.00%		2.00%
Mandatory repayments			$ 7,900,000
Total mandatory repayment			$ 23,700,000
Term Loan | Federal Funds Effective Rate
Long-Term Debt [Line Items]
Basis spread on variable rate			0.50%
Term Loan | London Interbank Offered Rate (LIBOR)
Long-Term Debt [Line Items]
Basis spread on variable rate			1.00%
2016 Revolver Commitments Maturing February 2021 | Revolving Credit Facility
Long-Term Debt [Line Items]
Revolving credit facility maximum borrowing amount	$ 58,800,000		$ 58,800,000
2016 Revolver Commitments Maturing June 2023 | Revolving Credit Facility
Long-Term Debt [Line Items]
Revolving credit facility maximum borrowing amount	$ 106,200,000		$ 106,200,000
LIBOR Based Interest Rate Loan | Revolving Credit Facility | London Interbank Offered Rate (LIBOR)
Long-Term Debt [Line Items]
Basis revised spread on LIBOR rate			1.00%
LIBOR Based Interest Rate Loan | Non-extended Revolving Loan
Long-Term Debt [Line Items]
Reference rate	4.00%		4.00%
LIBOR Based Interest Rate Loan | Extended Revolving Loan
Long-Term Debt [Line Items]
Reference rate	3.25%		3.25%
Alternate Base Rate Loans | Revolving Credit Facility | Federal Funds Effective Rate
Long-Term Debt [Line Items]
Basis spread on variable rate			0.50%
Alternate Base Rate Loans | Non-extended Revolving Loan
Long-Term Debt [Line Items]
Basis revised spread on LIBOR rate			3.00%
Alternate Base Rate Loans | Extended Revolving Loan
Long-Term Debt [Line Items]
Basis revised spread on LIBOR rate			2.25%
Notes
Long-Term Debt [Line Items]
Original note balance						$ 350,000,000
Par value percentage						98.065%
Interest rate, stated percentage	10.875%	10.875%	10.875%	10.875%		10.875%
Voluntary redemption amount			$ 12,200,000
Redemption price, percentage			101.00%
Gain (loss) on redemption of debt			$ (100,000)
Write off of deferred debt issuance cost			$ 500,000
Voluntary Prepayment Number One | Notes
Long-Term Debt [Line Items]
Redemption price, percentage			96.50%

Notes Payable - Schedule of 201

Notes Payable - Schedule of 2018 First Lien Term Loan (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Long-Term Debt [Line Items]
Term Loan	$ 1,688,088
Unamortized original issue discount	(20,210)	$ (25,690)
Total	1,654,777	1,681,473
Current portion of Term Loan	31,606	31,606
Long term debt, excluding current maturities	1,623,171	1,649,867
Term Loan
Long-Term Debt [Line Items]
Term Loan	1,350,318	1,374,022
Unamortized deferred financing costs	(11,047)	(14,331)
Unamortized original issue discount	(9,740)	(12,635)
Total	1,329,531	1,347,056
Current portion of Term Loan	31,606	31,606
Long term debt, excluding current maturities	$ 1,297,925	$ 1,315,450

Notes Payable - Schedule of Sen

Notes Payable - Schedule of Senior Notes (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Long-Term Debt [Line Items]
Long-term debt, gross	$ 1,688,088
Deferred financing costs	(20,210)	$ (25,690)
Total	1,654,777	1,681,473
Current maturities	31,606	31,606
Long term debt, excluding current maturities	1,623,171	1,649,867
Notes
Long-Term Debt [Line Items]
Long-term debt, gross	337,770	350,000
Unamortized deferred financing costs	(9,163)	(11,359)
Deferred financing costs	(3,361)	(4,224)
Total	325,246	334,417
Current maturities	0	0
Long term debt, excluding current maturities	$ 325,246	$ 334,417

Notes Payable - Summary of Futu

Notes Payable - Summary of Future Debt Maturities (Detail) $ in Thousands	Sep. 30, 2020USD ($)
Debt Disclosure [Abstract]
Remainder of 2020	$ 7,902
2021	31,606
2022	31,606
2023	1,279,204
2024	337,770
Thereafter	0
Term Loan	$ 1,688,088

Notes Payable - Schedule of Int

Notes Payable - Schedule of Interest Rates and Interest Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Feb. 09, 2016
Long-Term Debt [Line Items]
Line of credit facility, unused capacity, commitment fee percentage	0.50%	0.50%	0.50%	0.50%
Interest expense and service fees	$ 26,332	$ 32,965	$ 83,704	$ 101,072
Amortization of deferred financing fees	1,978	1,822	5,770	5,331
Amortization of original issue discounts	1,255	1,138	3,622	3,336
Amortization of net present value of deferred consideration	331	23	376	143
Loss on extinguishment of debt	0	0	83	0
Other interest expense	63	109	324	426
Interest expense	$ 29,959	$ 36,057	$ 93,879	$ 110,308
Notes
Long-Term Debt [Line Items]
Interest rate, stated percentage	10.875%	10.875%	10.875%	10.875%	10.875%
Minimum
Long-Term Debt [Line Items]
Debt instrument LIBOR rate	4.75%	5.88%	4.75%	5.88%
Maximum
Long-Term Debt [Line Items]
Debt instrument LIBOR rate	4.75%	6.27%	5.67%	6.44%

Stock-Based Compensation - Addi

Stock-Based Compensation - Additional Information (Detail) $ / shares in Units, $ in Millions	Feb. 09, 2016$ / sharesshares	Sep. 30, 2020USD ($)plan$ / sharesshares	Dec. 31, 2019$ / shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of stock incentive plans | plan		2
Common stock, par value (in usd per share) | $ / shares		$ 0.0001	$ 0.0001
Stock Option Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Compensation cost not yet recognized | $		$ 2.6
Restricted Stock Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Compensation cost not yet recognized | $		$ 58.4
2013 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock reserved for future awards (in shares)		38,000,000
Shares available for grant (in shares)		3,267,619
Stock options, granted (in shares)		0
2013 Stock Incentive Plan | Stock Option Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Compensation cost not yet recognized, period for recognition		1 year 1 month 6 days
2013 Stock Incentive Plan | Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award shares granted for vesting (in shares)		10,524,167
Vesting period (in years)		3 years
2013 Stock Incentive Plan | Restricted Stock Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award shares granted for vesting (in shares)		0
Compensation cost not yet recognized, period for recognition		2 years
Vesting period (in years)		4 years
2011 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Common stock reserved for future awards (in shares)	10,000,000
Shares available for grant (in shares)		9,098,318
Common stock, par value (in usd per share) | $ / shares	$ 0.01
Stock options, granted (in shares)		0
2011 Stock Incentive Plan | Stock Option Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock options, granted (in shares)	2,143,987
2011 Stock Incentive Plan | Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award shares granted for vesting (in shares)	2,202,846	0
Share-based Compensation Award, Tranche One | 2017 CEO Award | Stock Option Awards
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Awards expected to vest outstanding (percent)		33.30%
Minimum | 2013 Stock Incentive Plan | Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period (in years)		3 years
Maximum | 2011 Stock Incentive Plan | Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period (in years)		4 years

Stock-Based Compensation - Summ

Stock-Based Compensation - Summary of Total Stock-Based Compensation Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	$ 9,547	$ 9,143	$ 28,978	$ 27,513
2011 And 2013 Stock Incentive Plan
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	9,547	9,143	28,978	27,513
Cost of revenue | 2011 And 2013 Stock Incentive Plan
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	683	738	2,163	2,620
Sales and marketing | 2011 And 2013 Stock Incentive Plan
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	1,694	1,807	5,415	5,388
Engineering and development | 2011 And 2013 Stock Incentive Plan
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	1,347	1,435	3,564	4,200
General and administrative | 2011 And 2013 Stock Incentive Plan
Common Stock Options Restricted Stock Warrants And Changes In Capitalization [Line Items]
Stock-based compensation expense	$ 5,823	$ 5,163	$ 17,836	$ 15,305

Stock-Based Compensation - Su_2

Stock-Based Compensation - Summary of Stock Options (Detail) - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended
	Sep. 30, 2020
2013 Stock Incentive Plan
Stock Options
Beginning balance stock options, outstanding (in shares)	5,276,679
Stock options, granted (in shares)	0
Stock options, exercised (in shares)	0
Stock options, forfeited (in shares)	(2,814)
Stock options, expired (in shares)	(164,818)
Ending balance stock options, outstanding (in shares)	5,109,047
Stock options, exercisable (in shares)	4,498,644
Stock options, expected to vest after September 30, 2019 (in shares)	610,403
Stock options, exercisable as of September 30, 2019 and expected to vest (in shares)	5,109,047
Weighted- Average Exercise Price
Weighted - average exercise price, outstanding (in usd per share)	$ 10.57
Weighted - average exercise price, granted (in usd per share)	0
Weighted - average exercise price, exercised (in usd per share)	0
Weighted - average exercise price, forfeited (in usd per share)	8.58
Weighted - average exercise price, expired (in usd per share)	10.39
Weighted - average exercise price, outstanding (in usd per share)	10.58
Weighted - average exercise price exercisable at September 30, 2020 (in usd per share)	10.94
Weighted - average exercise price, expected to vest after September 30, 2020 (in usd per share)	7.91
Weighted - average exercise price, exercisable as of September 30, 2020 and expected to vest thereafter (in usd per share)	$ 10.58
Weighted - average remaining contractual term, outstanding	6 years
Weighted - average remaining contractual term, exercisable at September 30, 2020	5 years 9 months 18 days
Weighted - average remaining contractual term, expected to vest after September 30, 2020	8 years 2 months 12 days
Weighted - average remaining contractual term, exercisable as of September 30, 2020 and expected to vest thereafter	6 years
Aggregate intrinsic value, outstanding	$ 0
Aggregate intrinsic value, exercisable at September 30, 2020	0
Aggregate intrinsic value, expected to vest after September 30, 2020	0
Aggregate intrinsic value, exercisable as of September 30, 2020 and expected to vest thereafter	$ 0
Estimated fair value of the Company's common stock (in usd per share)	$ 5.74
2011 Stock Incentive Plan
Stock Options
Beginning balance stock options, outstanding (in shares)	533,547
Stock options, granted (in shares)	0
Stock options, exercised (in shares)	(12,398)
Stock options, forfeited (in shares)	(1,277)
Stock options, expired (in shares)	(211,697)
Ending balance stock options, outstanding (in shares)	308,175
Stock options, exercisable (in shares)	306,790
Stock options, expected to vest after September 30, 2019 (in shares)	1,385
Stock options, exercisable as of September 30, 2019 and expected to vest (in shares)	308,175
Weighted- Average Exercise Price
Weighted - average exercise price, outstanding (in usd per share)	$ 8.83
Weighted - average exercise price, granted (in usd per share)	0
Weighted - average exercise price, exercised (in usd per share)	5.31
Weighted - average exercise price, forfeited (in usd per share)	9.43
Weighted - average exercise price, expired (in usd per share)	8.43
Weighted - average exercise price, outstanding (in usd per share)	9.24
Weighted - average exercise price exercisable at September 30, 2020 (in usd per share)	9.24
Weighted - average exercise price, expected to vest after September 30, 2020 (in usd per share)	8.12
Weighted - average exercise price, exercisable as of September 30, 2020 and expected to vest thereafter (in usd per share)	$ 9.24
Weighted - average remaining contractual term, outstanding	1 year 9 months 18 days
Weighted - average remaining contractual term, exercisable at September 30, 2020	1 year 9 months 18 days
Weighted - average remaining contractual term, expected to vest after September 30, 2020	3 years 3 months 18 days
Weighted - average remaining contractual term, exercisable as of September 30, 2020 and expected to vest thereafter	1 year 9 months 18 days
Aggregate intrinsic value, outstanding	$ 0
Aggregate intrinsic value, exercisable at September 30, 2020	0
Aggregate intrinsic value, expected to vest after September 30, 2020	0
Aggregate intrinsic value, exercisable as of September 30, 2020 and expected to vest thereafter	$ 0
Estimated fair value of the Company's common stock (in usd per share)	$ 5.74

Stock-Based Compensation - Su_3

Stock-Based Compensation - Summary of Restricted Stock Awards and Restricted Stock Units (Detail) - $ / shares	Feb. 09, 2016	Sep. 30, 2020
Restricted Stock Awards | 2013 Stock Incentive Plan
Restricted Stock Units
Non-vested, beginning balance (in shares)		159,517
Granted (in shares)		0
Vested (in shares)		(141,164)
Canceled (in shares)		(2,570)
Non-vested, ending balance (in shares)		15,783
Weighted Average Grant Date Fair Value
Weighted-average grant date fair value, non-vested, beginning balance (in usd per share)		$ 10.68
Weighted-average grant date fair value, granted (in usd per share)		0
Weighted-average grant date fair value, vested (in usd per share)		10.98
Weighted-average grant date fair value, canceled (in usd per share)		10.09
Weighted-average grant date fair value, non-vested, ending balance (in usd per share)		$ 8.08
Restricted Stock Units | 2011 Stock Incentive Plan
Restricted Stock Units
Non-vested, beginning balance (in shares)		320,142
Granted (in shares)	2,202,846	0
Vested (in shares)		(252,373)
Canceled (in shares)		(27,855)
Non-vested, ending balance (in shares)		39,914
Weighted Average Grant Date Fair Value
Weighted-average grant date fair value, non-vested, beginning balance (in usd per share)		$ 8.35
Weighted-average grant date fair value, granted (in usd per share)		0
Weighted-average grant date fair value, vested (in usd per share)		8.36
Weighted-average grant date fair value, canceled (in usd per share)		8.66
Weighted-average grant date fair value, non-vested, ending balance (in usd per share)		$ 8.08
Restricted Stock Units | 2013 Stock Incentive Plan
Restricted Stock Units
Non-vested, beginning balance (in shares)		9,005,109
Granted (in shares)		10,524,167
Vested (in shares)		(3,550,214)
Canceled (in shares)		(661,895)
Non-vested, ending balance (in shares)		15,317,167
Weighted Average Grant Date Fair Value
Weighted-average grant date fair value, non-vested, beginning balance (in usd per share)		$ 6.90
Weighted-average grant date fair value, granted (in usd per share)		4.11
Weighted-average grant date fair value, vested (in usd per share)		7.10
Weighted-average grant date fair value, canceled (in usd per share)		5.88
Weighted-average grant date fair value, non-vested, ending balance (in usd per share)		$ 4.98

Stockholders' Equity (Details)

Stockholders' Equity (Details) - USD ($)	Mar. 19, 2020	Jun. 30, 2020	Mar. 31, 2020	Sep. 30, 2020	Mar. 10, 2020	Mar. 09, 2020	Dec. 31, 2019
Class of Stock [Line Items]
Common stock, shares authorized (in shares)				500,000,000			500,000,000
Preferred stock, shares authorized (in shares)				5,000,000			5,000,000
Common stock, par value (in usd per share)				$ 0.0001			$ 0.0001
Preferred stock, par value (in usd per share)				$ 0.0001			$ 0.0001
Preferred stock, shares issued (in shares)				0			0
Preferred stock, shares outstanding (in shares)				0			0
Stock repurchase program, authorized amount					$ 40,000,000
Repurchases of common stock		$ 2,099,000	$ 12,329,000	$ 14,400,000
Repurchases of common stock in open market transactions				7,000,000
Repurchases of common stock in privately negotiated transactions				7,450,000
Availability for future repurchases of common stock				$ 25,600,000
Repurchases of common stock (in shares)	5,000,000
Repurchases of common stock, price per share (in dollars per share)	$ 1.49
Repurchases of common stock	$ 7,450,000
Common stock, closing price (in dollars per share)						$ 1.55
Okumus
Class of Stock [Line Items]
Common stock outstanding ownership percentage (more than)	5.00%

Accumulated Other Comprehensi_3

Accumulated Other Comprehensive Loss - (Details) - USD ($) $ in Thousands	3 Months Ended							9 Months Ended
	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Sep. 30, 2020
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	$ 204,917	$ 192,045	$ 196,954	$ 178,428	$ 162,225	$ 178,625	$ 174,454	$ 196,954
Other comprehensive (loss) income	1,531	777	(185)	788	(761)	458	(1,362)	2,123
Ending balance	222,721	204,917	192,045	196,954	178,428	162,225	178,625	222,721
Foreign Currency Translation Adjustments
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance			(2,135)					(2,135)
Other comprehensive (loss) income								1,122
Ending balance	(1,013)			(2,135)				(1,013)
Unrealized (Loss) Gain on Cash Flow Hedge
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance			(1,953)					(1,953)
Other comprehensive (loss) income								1,001
Ending balance	(952)			(1,953)				(952)
Accumulated Other Comprehensive (Loss) Gain
AOCI Attributable to Parent, Net of Tax [Roll Forward]
Beginning balance	(3,496)	(4,273)	(4,088)	(4,876)	(4,115)	(4,573)	(3,211)	(4,088)
Other comprehensive (loss) income	1,531	777	(185)	788	(761)	458	(1,362)
Ending balance	$ (1,965)	$ (3,496)	$ (4,273)	$ (4,088)	$ (4,876)	$ (4,115)	$ (4,573)	$ (1,965)

Revenue - Narrative (Details)

Revenue - Narrative (Details) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenue from Contract with Customer [Abstract]
Revenue	$ 278,426,000	$ 277,193,000	$ 824,607,000	$ 836,080,000
Contract impairment loss	0	0	0	0
Credit loss expense	$ 0	$ 0	$ 0	$ 0

Revenue - Disaggregation of Rev

Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	$ 278,426	$ 277,193	$ 824,607	$ 836,080
Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	270,647	269,273	802,161	812,055
Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	7,779	7,920	22,446	24,025
Domestic
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	202,129	203,168	599,122	611,653
International
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	76,297	74,025	225,485	224,427
Direct revenue from subscriptions | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	247,973	247,515	735,720	745,839
Professional services | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	4,084	3,366	11,405	10,660
Reseller revenue | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	18,590	18,392	55,036	55,556
MDF | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	1,625	2,166	4,912	6,449
Premium domains | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	4,669	4,466	13,518	13,520
Domain parking and monetization | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	1,485	1,288	4,016	4,056
Web presence
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	178,064	174,428	528,714	528,096
Web presence | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	170,330	166,688	506,509	504,597
Web presence | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	7,734	7,740	22,205	23,499
Web presence | Domestic
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	109,113	108,100	325,337	327,113
Web presence | International
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	68,951	66,328	203,377	200,983
Web presence | Direct revenue from subscriptions | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	149,556	146,213	445,117	442,243
Web presence | Professional services | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	3,184	3,022	9,216	9,530
Web presence | Reseller revenue | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	17,590	17,453	52,176	52,824
Web presence | MDF | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	1,580	1,986	4,671	5,923
Web presence | Premium domains | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	4,669	4,466	13,518	13,520
Web presence | Domain parking and monetization | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	1,485	1,288	4,016	4,056
Digital marketing
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	100,362	102,765	295,893	307,984
Digital marketing | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	100,317	102,585	295,652	307,458
Digital marketing | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	45	180	241	526
Digital marketing | Domestic
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	93,016	95,068	273,785	284,540
Digital marketing | International
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	7,346	7,697	22,108	23,444
Digital marketing | Direct revenue from subscriptions | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	98,417	101,302	290,603	303,596
Digital marketing | Professional services | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	900	344	2,189	1,130
Digital marketing | Reseller revenue | Subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	1,000	939	2,860	2,732
Digital marketing | MDF | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	45	180	241	526
Digital marketing | Premium domains | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	0	0	0	0
Digital marketing | Domain parking and monetization | Non-subscription-based revenue
Disaggregation of Revenue [Line Items]
Revenue from contract with customer	$ 0	$ 0	$ 0	$ 0

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Operating Loss Carryforwards [Line Items]
Income tax expense (benefit)	$ 1,587	$ (4,839)	$ 13,299	$ 3,040
Valuation allowance	6,300		6,300		$ 6,000
Income tax expense (benefit) related to CARES Act			(1,700)
Unrecognized tax benefits that would impact effective tax rate					4,700
Unrecognized tax benefits	5,500		5,500
Disallowed interest carryforwards	56,800		56,800		114,900
Domestic Tax Authority
Operating Loss Carryforwards [Line Items]
Valuation allowance	50,600		50,600		44,100
Permitted net operating loss carry-forwards	77,000		77,000		26,900
NETHERLANDS
Operating Loss Carryforwards [Line Items]
Valuation allowance	3,400		3,400		3,500
BRAZIL
Operating Loss Carryforwards [Line Items]
Valuation allowance	1,900		1,900		1,500
Other Foreign Jurisdictions
Operating Loss Carryforwards [Line Items]
Valuation allowance	$ 1,000		$ 1,000		$ 1,000

Income Taxes - Components of In

Income Taxes - Components of Income Tax Expense (Benefit) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Current:
U.S. Federal and State	$ 577	$ (3,254)	$ 4,156	$ 599
Foreign	(1)	(1,091)	2,676	499
Total current (benefit) expense	576	(4,345)	6,832	1,098
Deferred:
U.S. Federal and State	1,042	(580)	6,643	1,986
Foreign	(31)	86	(176)	(44)
Total deferred (benefit) expense	1,011	(494)	6,467	1,942
Total (benefit) expense	$ 1,587	$ (4,839)	$ 13,299	$ 3,040

Income Taxes - Summary of Tax A

Income Taxes - Summary of Tax Attributes Available to Carryforward (Details) $ in Millions	Sep. 30, 2020USD ($)
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	$ 123.6
Total tax attributes available	164.3
Federal
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	26.9
State
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	78
China
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	0.9
Brazil
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	4.4
Netherlands
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	12.4
India
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	0.6
Singapore
Operating Loss Carryforwards [Line Items]
Operating loss carry-forwards	0.4
Research Tax Credit Carryforward
Operating Loss Carryforwards [Line Items]
Tax credit carry-forward	40.7
Research Tax Credit Carryforward | Federal
Operating Loss Carryforwards [Line Items]
Tax credit carry-forward	25.2
Research Tax Credit Carryforward | State
Operating Loss Carryforwards [Line Items]
Tax credit carry-forward	$ 15.5

Severance and Other Exit Cost_2

Severance and Other Exit Costs - Additional Information (Detail)	1 Months Ended		3 Months Ended		9 Months Ended	11 Months Ended
	Jan. 31, 2019position	Jan. 31, 2018position	Sep. 30, 2020USD ($)	Mar. 31, 2020position	Sep. 30, 2020USD ($)	Dec. 31, 2018position	Dec. 31, 2019USD ($)
Employee Severance
Restructuring Cost and Reserve [Line Items]
Severance costs incurred					$ 1,646,000
Payments for restructuring					1,543,000
Accrued reserve			$ 147,000		147,000		$ 44,000
Facilities Closing
Restructuring Cost and Reserve [Line Items]
Payments for restructuring					713,000
Accrued reserve			1,885,000		1,885,000		$ 2,369,000
Facilities charge					103,000
2020 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Number of positions eliminated | position				47
Severance costs incurred			0		1,600,000
2020 Restructuring Plan | Employee Severance
Restructuring Cost and Reserve [Line Items]
Payments for restructuring			400,000		1,500,000
Accrued reserve			100,000		100,000
2019 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Number of positions eliminated | position	40
2019 Restructuring Plan | Employee Severance
Restructuring Cost and Reserve [Line Items]
Payments for restructuring			100,000		200,000
Accrued reserve			0		0
2019 Restructuring Plan | Facilities Closing
Restructuring Cost and Reserve [Line Items]
Accrued reserve			1,100,000		1,100,000
Facilities charge			0		100,000
2018 Restructuring Plan
Restructuring Cost and Reserve [Line Items]
Number of positions eliminated | position		71				95
2018 Restructuring Plan | Facilities Closing
Restructuring Cost and Reserve [Line Items]
Payments for restructuring			0		100,000
Accrued reserve			100,000		$ 100,000
Accounting Standards Update 2016-02 | 2018 Restructuring Plan | Facilities Closing
Restructuring Cost and Reserve [Line Items]
Facilities charge			$ 0

Severance and Other Exit Cost_3

Severance and Other Exit Costs - Summary of Aggregate Activity Related to Company's Facilities Exit Costs Accrual and Severance Accrual (Detail) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Employee Severance
Restructuring Reserve [Roll Forward]
Beginning balance	$ 44
Severance charges	1,646
Cash paid	(1,543)
Ending balance	147
Facilities Closing
Restructuring Reserve [Roll Forward]
Beginning balance	2,369
Facility charges	103
Sublease income received	126
Cash paid	(713)
Ending balance	$ 1,885

Severance and Other Exit Cost_4

Severance and Other Exit Costs - Summary of Total Restructuring Charges Recorded in the Consolidated Statements of Operations and Comprehensive Loss (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Restructuring Cost and Reserve [Line Items]
Total restructuring charges	$ 33	$ (193)	$ 1,749	$ 2,005
Cost of revenue
Restructuring Cost and Reserve [Line Items]
Total restructuring charges	7	7	155	1,430
Sales and marketing
Restructuring Cost and Reserve [Line Items]
Total restructuring charges	6	17	581	241
Engineering and development
Restructuring Cost and Reserve [Line Items]
Total restructuring charges	16	28	480	449
General and administrative
Restructuring Cost and Reserve [Line Items]
Total restructuring charges	$ 4	$ (245)	$ 533	$ (115)

Related Party Transactions - Su

Related Party Transactions - Summary of Related Party Transactions (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Related Party Transaction [Line Items]
Revenue	$ (278,426)	$ (277,193)	$ (824,607)	$ (836,080)
Chief Executive Officer and a Director
Related Party Transaction [Line Items]
Revenue	(880)	(1,400)	(2,720)	(4,140)
Revenue (contra)	2,040	1,190	5,410	5,180
Total related party transaction impact to revenue	1,160	(210)	2,690	1,040
Cost of revenue	85	180	260	500
Total related party transaction expense, net	$ 1,245	$ (30)	$ 2,950	$ 1,540

Related Party Transactions - Ad

Related Party Transactions - Additional Information (Detail) - USD ($)	Mar. 19, 2020	Sep. 30, 2020	Mar. 09, 2020	Dec. 31, 2019
Related Party Transaction [Line Items]
Prepaid expenses and other current assets		$ 22,748,000		$ 23,883,000
Amount included in accounts receivable		9,823,000		10,224,000
Repurchases of common stock (in shares)	5,000,000
Repurchases of common stock, price per share (in dollars per share)	$ 1.49
Repurchases of common stock	$ 7,450,000
Common stock, closing price (in dollars per share)			$ 1.55
Chief Executive Officer and a Director
Related Party Transaction [Line Items]
Prepaid expenses and other current assets		0		0
Amount included in accounts payable and accrued expense		700,000		400,000
Amount included in accounts receivable		$ 300,000		$ 300,000
Okumus
Related Party Transaction [Line Items]
Common stock outstanding ownership percentage	5.00%

Segment Information - Additiona

Segment Information - Additional Information (Details) - Segment	9 Months Ended	36 Months Ended
	Sep. 30, 2020	Dec. 31, 2019
Segment Reporting [Abstract]
Number of reportable segments	2	3

Segment Information - Schedule

Segment Information - Schedule of Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Segment Reporting Information [Line Items]
Revenue	$ 278,426	$ 277,193	$ 824,607	$ 836,080
Gross profit	161,764	156,438	478,616	451,884
Net (loss) income	6,674	7,816	9,028	(21,900)
Interest expense, net	29,806	35,752	93,394	109,398
Income tax (benefit) expense	1,587	(4,839)	13,299	3,040
Depreciation	12,824	11,280	38,266	33,385
Amortization of other intangible assets	17,813	21,668	52,406	64,137
Stock-based compensation	9,547	9,143	28,978	27,513
Restructuring expenses	33	(193)	1,749	2,005
Gain on sale of intangible assets	0	0	(2,365)	0
Gain on sale of business	0	0	0	0
Transaction expenses and charges	461	0	461	0
Impairment of goodwill and other long-lived assets	0	0	0	17,892
Shareholder litigation reserve	0	0	0	0
Adjusted EBITDA	78,745	80,627	235,216	235,470
Web presence
Segment Reporting Information [Line Items]
Revenue	178,064	174,428	528,714	528,096
Gross profit	88,788	82,675	261,524	230,485
Net (loss) income	(27)	(4,730)	(9,277)	(44,548)
Interest expense, net	13,952	17,153	44,422	54,295
Income tax (benefit) expense	1,015	(3,044)	8,551	1,938
Depreciation	10,312	9,166	31,099	26,718
Amortization of other intangible assets	7,653	10,115	22,804	29,893
Stock-based compensation	6,006	5,842	18,916	17,907
Restructuring expenses	0	(36)	1,032	785
Gain on sale of intangible assets	0	0	0	0
Gain on sale of business	0	0	(2,365)	0
Transaction expenses and charges	0	0	0	0
Impairment of goodwill and other long-lived assets	0	0	0	17,892
Shareholder litigation reserve	0	0	0	0
Adjusted EBITDA	38,911	34,466	115,182	104,880
Digital marketing
Segment Reporting Information [Line Items]
Revenue	100,362	102,765	295,893	307,984
Gross profit	72,976	73,763	217,092	221,399
Net (loss) income	6,701	12,546	18,305	22,648
Interest expense, net	15,854	18,599	48,972	55,103
Income tax (benefit) expense	572	(1,795)	4,748	1,102
Depreciation	2,512	2,114	7,167	6,667
Amortization of other intangible assets	10,160	11,553	29,602	34,244
Stock-based compensation	3,541	3,301	10,062	9,606
Restructuring expenses	33	(157)	717	1,220
Gain on sale of intangible assets	461	0	461	0
Gain on sale of business	0	0	0	0
Transaction expenses and charges	0	0	0	0
Impairment of goodwill and other long-lived assets	0	0	0	0
Shareholder litigation reserve	0	0	0	0
Adjusted EBITDA	$ 39,834	$ 46,161	$ 120,034	$ 130,590

Subsequent Events (Details)

Subsequent Events (Details) - Clearlake Capital Group, L.P. - Subsequent Event $ / shares in Units, $ in Thousands	Nov. 01, 2020USD ($)$ / shares
Subsequent Event [Line Items]
Share price (in dollars per share) | $ / shares	$ 9.50
Potential termination fee	$ 37,393
Potential reverse termination fee received	$ 119,656

Supplemental Guarantor Financ_3

Supplemental Guarantor Financial Information - Additional Information (Details) - Notes	Feb. 29, 2016USD ($)
Guarantor Obligations [Line Items]
Senior notes	$ 350,000,000
Interest rate, stated percentage	10.875%

Supplemental Guarantor Financ_4

Supplemental Guarantor Financial Information - Condensed Consolidated Balance Sheets (Details) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 167,315	$ 111,265
Restricted cash	1,422	1,732
Accounts receivable	9,823	10,224
Prepaid domain name registry fees	58,377	55,237
Prepaid commissions	42,042	38,435
Prepaid expenses and other current assets	27,923	30,693
Total current assets	306,902	247,586
Intercompany receivables—net	0	0
Property and equipment—net	88,349	85,925
Operating lease right-of-use assets	83,224	90,519
Goodwill	1,852,780	1,835,310
Other intangible assets—net	207,579	245,002
Investment in subsidiaries	0	0
Prepaid commissions, net of current portion	60,864	48,780
Other assets	32,082	30,964
Total assets	2,631,780	2,584,086
Current liabilities:
Accounts payable	13,670	10,054
Accrued expenses and other current liabilities	88,201	90,410
Deferred revenue	388,500	369,475
Operating lease liabilities—short term	18,090	21,193
Current portion of notes payable	31,606	31,606
Current portion of financed equipment	2,447	790
Deferred consideration—short term	7,790	2,201
Total current liabilities	550,304	525,729
Deferred revenue—long term	105,418	99,652
Operating lease liabilities—long term	74,461	78,151
Notes payable	1,623,171	1,649,867
Financed equipment—long term	202	0
Deferred consideration—long term	7,087	0
Other long-term liabilities	48,416	33,733
Total liabilities	2,409,059	2,387,132
Equity	222,721	196,954
Total liabilities and stockholders’ equity	2,631,780	2,584,086
Reportable Legal Entities | Parent
Current assets:
Cash and cash equivalents	3,263	195
Restricted cash	0	0
Accounts receivable	0	0
Prepaid domain name registry fees	0	0
Prepaid commissions	0	0
Prepaid expenses and other current assets	0	0
Total current assets	3,263	195
Intercompany receivables—net	14,147	32,845
Property and equipment—net	0	0
Operating lease right-of-use assets	0	0
Goodwill	0	0
Other intangible assets—net	0	0
Investment in subsidiaries	205,311	163,934
Prepaid commissions, net of current portion	0	0
Other assets	0	0
Total assets	222,721	196,974
Current liabilities:
Accounts payable	0	0
Accrued expenses and other current liabilities	0	20
Deferred revenue	0	0
Operating lease liabilities—short term	0	0
Current portion of notes payable	0	0
Current portion of financed equipment	0	0
Deferred consideration—short term	0	0
Total current liabilities	0	20
Deferred revenue—long term	0	0
Operating lease liabilities—long term	0	0
Notes payable	0	0
Financed equipment—long term	0
Deferred consideration—long term	0
Other long-term liabilities	0	0
Total liabilities	0	20
Equity	222,721	196,954
Total liabilities and stockholders’ equity	222,721	196,974
Reportable Legal Entities | Issuer
Current assets:
Cash and cash equivalents	1	1
Restricted cash	0	0
Accounts receivable	0	0
Prepaid domain name registry fees	0	0
Prepaid commissions	0	0
Prepaid expenses and other current assets	27	90
Total current assets	28	91
Intercompany receivables—net	41,218	172,807
Property and equipment—net	0	0
Operating lease right-of-use assets	0	0
Goodwill	0	0
Other intangible assets—net	0	0
Investment in subsidiaries	1,829,785	1,693,565
Prepaid commissions, net of current portion	0	0
Other assets	1,119	1,784
Total assets	1,872,150	1,868,247
Current liabilities:
Accounts payable	0	0
Accrued expenses and other current liabilities	12,455	23,554
Deferred revenue	0	0
Operating lease liabilities—short term	0	0
Current portion of notes payable	31,606	31,606
Current portion of financed equipment	0	0
Deferred consideration—short term	0	0
Total current liabilities	44,061	55,160
Deferred revenue—long term	0	0
Operating lease liabilities—long term	0	0
Notes payable	1,623,171	1,649,867
Financed equipment—long term	0
Deferred consideration—long term	0
Other long-term liabilities	(391)	(714)
Total liabilities	1,666,841	1,704,313
Equity	205,309	163,934
Total liabilities and stockholders’ equity	1,872,150	1,868,247
Reportable Legal Entities | Guarantor Subsidiaries
Current assets:
Cash and cash equivalents	119,748	80,642
Restricted cash	1,422	1,732
Accounts receivable	7,752	8,762
Prepaid domain name registry fees	51,366	48,943
Prepaid commissions	41,346	37,910
Prepaid expenses and other current assets	23,903	26,847
Total current assets	245,537	204,836
Intercompany receivables—net	81,520	(87,398)
Property and equipment—net	76,079	72,751
Operating lease right-of-use assets	74,605	86,111
Goodwill	1,677,587	1,677,587
Other intangible assets—net	191,966	243,994
Investment in subsidiaries	86,651	61,023
Prepaid commissions, net of current portion	60,153	48,289
Other assets	28,631	27,215
Total assets	2,522,729	2,334,408
Current liabilities:
Accounts payable	13,167	9,474
Accrued expenses and other current liabilities	67,820	59,695
Deferred revenue	361,991	345,116
Operating lease liabilities—short term	16,255	18,513
Current portion of notes payable	0	0
Current portion of financed equipment	2,447	790
Deferred consideration—short term	7,790	2,201
Total current liabilities	469,470	435,789
Deferred revenue—long term	99,841	94,471
Operating lease liabilities—long term	67,548	76,166
Notes payable	0	0
Financed equipment—long term	202
Deferred consideration—long term	7,087
Other long-term liabilities	48,798	34,417
Total liabilities	692,946	640,843
Equity	1,829,783	1,693,565
Total liabilities and stockholders’ equity	2,522,729	2,334,408
Reportable Legal Entities | Non-Guarantor Subsidiaries
Current assets:
Cash and cash equivalents	44,303	30,427
Restricted cash	0	0
Accounts receivable	2,071	1,462
Prepaid domain name registry fees	7,011	6,294
Prepaid commissions	696	525
Prepaid expenses and other current assets	3,993	3,756
Total current assets	58,074	42,464
Intercompany receivables—net	(136,884)	(118,254)
Property and equipment—net	12,270	13,174
Operating lease right-of-use assets	8,619	4,408
Goodwill	175,193	157,723
Other intangible assets—net	15,610	1,008
Investment in subsidiaries	0	0
Prepaid commissions, net of current portion	711	491
Other assets	2,332	1,965
Total assets	135,925	102,979
Current liabilities:
Accounts payable	503	580
Accrued expenses and other current liabilities	7,926	7,141
Deferred revenue	26,509	24,359
Operating lease liabilities—short term	1,835	2,680
Current portion of notes payable	0	0
Current portion of financed equipment	0	0
Deferred consideration—short term	0	0
Total current liabilities	36,773	34,760
Deferred revenue—long term	5,577	5,181
Operating lease liabilities—long term	6,913	1,985
Notes payable	0	0
Financed equipment—long term	0
Deferred consideration—long term	0
Other long-term liabilities	9	30
Total liabilities	49,272	41,956
Equity	86,653	61,023
Total liabilities and stockholders’ equity	135,925	102,979
Eliminations
Current assets:
Cash and cash equivalents	0	0
Restricted cash	0	0
Accounts receivable	0	0
Prepaid domain name registry fees	0	0
Prepaid commissions	0	0
Prepaid expenses and other current assets	0	0
Total current assets	0	0
Intercompany receivables—net	(1)	0
Property and equipment—net	0	0
Operating lease right-of-use assets	0	0
Goodwill	0	0
Other intangible assets—net	3	0
Investment in subsidiaries	(2,121,747)	(1,918,522)
Prepaid commissions, net of current portion	0	0
Other assets	0	0
Total assets	(2,121,745)	(1,918,522)
Current liabilities:
Accounts payable	0	0
Accrued expenses and other current liabilities	0	0
Deferred revenue	0	0
Operating lease liabilities—short term	0	0
Current portion of notes payable	0	0
Current portion of financed equipment	0	0
Deferred consideration—short term	0	0
Total current liabilities	0	0
Deferred revenue—long term	0	0
Operating lease liabilities—long term	0	0
Notes payable	0	0
Financed equipment—long term	0
Deferred consideration—long term	0
Other long-term liabilities	0	0
Total liabilities	0	0
Equity	(2,121,745)	(1,918,522)
Total liabilities and stockholders’ equity	$ (2,121,745)	$ (1,918,522)

Supplemental Guarantor Financ_5

Supplemental Guarantor Financial Information - Consolidated Statements of Operations and Comprehensive Income (Loss) (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Income Statement [Abstract]
Revenue	$ 278,426	$ 277,193	$ 824,607	$ 836,080
Cost of revenue	116,662	120,755	345,991	384,196
Gross profit	161,764	156,438	478,616	451,884
Operating expense:
Sales and marketing	63,651	59,143	193,904	191,221
Engineering and development	28,425	28,257	79,958	77,299
General and administrative	31,160	30,309	90,937	92,826
Gain on sale of intangible assets	0	0	(2,365)	0
Transaction expenses	461	0	461	0
Total operating expense	123,697	117,709	362,895	361,346
Income from operations	38,067	38,729	115,721	90,538
Interest expense and other income—net	29,806	35,752	93,394	109,398
Income (loss) before income taxes	8,261	2,977	22,327	(18,860)
Income tax (benefit) expense	1,587	(4,839)	13,299	3,040
Net income (loss)	6,674	7,816	9,028	(21,900)
Equity loss of unconsolidated entities, net of tax	0	0	0	0
Net income (loss)	6,674	7,816	9,028	(21,900)
Comprehensive income (loss):
Foreign currency translation adjustments	1,245	(1,001)	1,122	(1,054)
Unrealized gain (loss) on cash flow hedge, net of taxes	286	240	1,001	(611)
Total comprehensive income (loss)	8,205	7,055	11,151	(23,565)
Cost of revenue impairment		0		17,892
Eliminations
Income Statement [Abstract]
Revenue	(3,140)	(3,168)	(10,840)	(9,616)
Cost of revenue	(3,140)	(3,168)	(10,840)	(9,616)
Gross profit	0	0	0	0
Operating expense:
Sales and marketing	0	0	0	0
Engineering and development	0	0	0	0
General and administrative	0	0	0	(1)
Gain on sale of intangible assets	0		0
Transaction expenses	0		0
Total operating expense	0	0	0	(1)
Income from operations	0	0	0	1
Interest expense and other income—net	0	0	0	0
Income (loss) before income taxes	0	0	0	1
Income tax (benefit) expense	0	0	0	0
Net income (loss)	0	0	0	1
Equity loss of unconsolidated entities, net of tax	33,831	44,119	85,324	39,502
Net income (loss)	(33,831)	(44,119)	(85,324)	(39,501)
Comprehensive income (loss):
Foreign currency translation adjustments	0	0	0	0
Unrealized gain (loss) on cash flow hedge, net of taxes	0	0	0	0
Total comprehensive income (loss)	(33,831)	(44,119)	(85,324)	(39,501)
Parent Company | Reportable Legal Entities
Income Statement [Abstract]
Revenue	0	0	0	0
Cost of revenue	0	0	0	0
Gross profit	0	0	0	0
Operating expense:
Sales and marketing	0	0	0	0
Engineering and development	0	0	0	0
General and administrative	347	401	1,244	1,226
Gain on sale of intangible assets	0		0
Transaction expenses	0		0
Total operating expense	347	401	1,244	1,226
Income from operations	(347)	(401)	(1,244)	(1,226)
Interest expense and other income—net	0	0	0	0
Income (loss) before income taxes	(347)	(401)	(1,244)	(1,226)
Income tax (benefit) expense	0	0	0	0
Net income (loss)	(347)	(401)	(1,244)	(1,226)
Equity loss of unconsolidated entities, net of tax	(7,021)	(8,217)	(10,272)	20,674
Net income (loss)	6,674	7,816	9,028	(21,900)
Comprehensive income (loss):
Foreign currency translation adjustments	0	0	0	0
Unrealized gain (loss) on cash flow hedge, net of taxes	0	0	0	0
Total comprehensive income (loss)	6,674	7,816	9,028	(21,900)
Subsidiary Issuer | Reportable Legal Entities
Income Statement [Abstract]
Revenue	0	0	0	0
Cost of revenue	0	0	0	0
Gross profit	0	0	0	0
Operating expense:
Sales and marketing	0	0	0	0
Engineering and development	0	0	0	0
General and administrative	61	58	183	175
Gain on sale of intangible assets	0		0
Transaction expenses	0		0
Total operating expense	61	58	183	175
Income from operations	(61)	(58)	(183)	(175)
Interest expense and other income—net	29,565	35,925	93,181	109,776
Income (loss) before income taxes	(29,626)	(35,983)	(93,364)	(109,951)
Income tax (benefit) expense	(7,051)	(8,563)	(22,219)	(26,167)
Net income (loss)	(22,575)	(27,420)	(71,145)	(83,784)
Equity loss of unconsolidated entities, net of tax	(29,593)	(35,635)	(81,416)	(63,106)
Net income (loss)	7,018	8,215	10,271	(20,678)
Comprehensive income (loss):
Foreign currency translation adjustments	0	0	0	0
Unrealized gain (loss) on cash flow hedge, net of taxes	286	240	1,001	(611)
Total comprehensive income (loss)	7,304	8,455	11,272	(21,289)
Guarantor Subsidiaries | Reportable Legal Entities
Income Statement [Abstract]
Revenue	264,896	265,165	788,830	799,637
Cost of revenue	107,923	113,787	321,864	363,049
Gross profit	156,973	151,378	466,966	436,588
Operating expense:
Sales and marketing	60,897	56,595	187,356	181,901
Engineering and development	23,926	25,954	69,563	70,471
General and administrative	30,095	29,880	90,042	90,494
Gain on sale of intangible assets	0		(2,365)
Transaction expenses	461		461
Total operating expense	115,379	112,429	345,057	342,866
Income from operations	41,594	38,949	121,909	93,722
Interest expense and other income—net	351	(38)	549	34
Income (loss) before income taxes	41,243	38,987	121,360	93,688
Income tax (benefit) expense	8,864	3,616	33,581	27,649
Net income (loss)	32,379	35,371	87,779	66,039
Equity loss of unconsolidated entities, net of tax	2,782	(267)	6,363	2,930
Net income (loss)	29,597	35,638	81,416	63,109
Comprehensive income (loss):
Foreign currency translation adjustments	0	0	0	0
Unrealized gain (loss) on cash flow hedge, net of taxes	0	0	0	0
Total comprehensive income (loss)	29,597	35,638	81,416	63,109
Non-Guarantor Subsidiaries | Reportable Legal Entities
Income Statement [Abstract]
Revenue	16,670	15,196	46,617	46,059
Cost of revenue	11,879	10,136	34,967	30,763
Gross profit	4,791	5,060	11,650	15,296
Operating expense:
Sales and marketing	2,754	2,548	6,548	9,320
Engineering and development	4,499	2,303	10,395	6,828
General and administrative	657	(30)	(532)	932
Gain on sale of intangible assets	0		0
Transaction expenses	0		0
Total operating expense	7,910	4,821	16,411	17,080
Income from operations	(3,119)	239	(4,761)	(1,784)
Interest expense and other income—net	(110)	(135)	(336)	(412)
Income (loss) before income taxes	(3,009)	374	(4,425)	(1,372)
Income tax (benefit) expense	(226)	108	1,937	1,558
Net income (loss)	(2,783)	266	(6,362)	(2,930)
Equity loss of unconsolidated entities, net of tax	1	0	1	0
Net income (loss)	(2,784)	266	(6,363)	(2,930)
Comprehensive income (loss):
Foreign currency translation adjustments	1,245	(1,001)	1,122	(1,054)
Unrealized gain (loss) on cash flow hedge, net of taxes	0	0	0	0
Total comprehensive income (loss)	$ (1,539)	$ (735)	$ (5,241)	$ (3,984)