Segment Information | Note 19 — Segment Information The summarized statements of operations and balance sheet data, as well as certain other data, by segment are included in the following tables ($ in thousands). Specifically identifiable costs are recorded directly to each business segment. For items not specifically identifiable, costs have been allocated between the business segments using the most meaningful allocation methodologies, which was predominately direct labor costs (i.e., time spent working on each business segment). Such costs include, but are not limited to, compensation and employee related costs, selling and administrative expenses and stock-based compensation. Three Months Ended June 30, 2020 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 74,295 $ 8,785 $ — $ 83,080 Interest expense 36,739 4,563 — 41,302 Net interest income 37,556 4,222 — 41,778 Other revenue: Gain on sales, including fee-based services, net — 26,366 — 26,366 Mortgage servicing rights — 32,417 — 32,417 Servicing revenue — 25,397 — 25,397 Amortization of MSRs — (11,891) — (11,891) Property operating income 751 — — 751 Loss on derivative instruments, net (294) (7,074) — (7,368) Other income, net 990 59 — 1,049 Total other revenue 1,447 65,274 — 66,721 Other expenses: Employee compensation and benefits 9,161 25,277 — 34,438 Selling and administrative 3,533 5,073 — 8,606 Property operating expenses 1,035 — — 1,035 Depreciation and amortization 629 1,332 — 1,961 Provision for loss sharing (net of recoveries) — 2,395 — 2,395 Provision for credit losses (net of recoveries) 10,558 2,156 — 12,714 Total other expenses 24,916 36,233 — 61,149 Income before extinguishment of debt, income from equity affiliates and income taxes 14,087 33,263 — 47,350 Loss on extinguishment of debt (1,592) — — (1,592) Income from equity affiliates 20,408 — — 20,408 Provision for income taxes (164) (11,913) — (12,077) Net income 32,739 21,350 — 54,089 Preferred stock dividends 1,888 — — 1,888 Net income attributable to noncontrolling interest — — 8,110 8,110 Net income attributable to common stockholders $ 30,851 $ 21,350 $ (8,110) $ 44,091 Three Months Ended June 30, 2019 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 76,144 $ 6,027 $ — $ 82,171 Interest expense 44,716 3,568 — 48,284 Net interest income 31,428 2,459 — 33,887 Other revenue: Gain on sales, including fee-based services, net — 14,211 — 14,211 Mortgage servicing rights — 18,709 — 18,709 Servicing revenue — 24,936 — 24,936 Amortization of MSRs — (12,324) — (12,324) Property operating income 3,147 — — 3,147 (Loss) gain on derivative instruments, net (361) 1,103 — 742 Other income, net 651 — — 651 Total other revenue 3,437 46,635 — 50,072 Other expenses: Employee compensation and benefits 6,815 22,207 — 29,022 Selling and administrative 5,328 5,153 — 10,481 Property operating expenses 2,691 — — 2,691 Depreciation and amortization 509 1,400 — 1,909 Impairment loss on real estate owned 1,000 — — 1,000 Provision for loss sharing (net of recoveries) — 368 — 368 Total other expenses 16,343 29,128 — 45,471 Income before extinguishment of debt, income from equity affiliates and income taxes 18,522 19,966 — 38,488 Income from equity affiliates 3,264 — — 3,264 Provision for income taxes — (4,350) — (4,350) Net income 21,786 15,616 — 37,402 Preferred stock dividends 1,888 — — 1,888 Net income attributable to noncontrolling interest — — 6,598 6,598 Net income attributable to common stockholders $ 19,898 $ 15,616 $ (6,598) $ 28,916 Six Months Ended June 30, 2020 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 152,772 $ 18,834 $ — $ 171,606 Interest expense 80,138 11,146 — 91,284 Net interest income 72,634 7,688 — 80,322 Other revenue: Gain on sales, including fee-based services, net — 40,671 — 40,671 Mortgage servicing rights — 54,351 — 54,351 Servicing revenue — 50,522 — 50,522 Amortization of MSRs — (23,713) — (23,713) Property operating income 2,943 — — 2,943 Loss on derivative instruments, net (3,294) (54,805) — (58,099) Other income, net 2,293 58 — 2,351 Total other revenue 1,942 67,084 — 69,026 Other expenses: Employee compensation and benefits 20,007 48,683 — 68,690 Selling and administrative 7,983 11,675 — 19,658 Property operating expenses 3,478 — — 3,478 Depreciation and amortization 1,248 2,660 — 3,908 Provision for loss sharing (net of recoveries) — 23,932 — 23,932 Provision for credit losses (net of recoveries) 64,448 2,648 — 67,096 Total other expenses 97,164 89,598 — 186,762 Loss before extinguishment of debt, income from equity affiliates and income taxes (22,588) (14,826) — (37,414) Loss on extinguishment of debt (3,546) — — (3,546) Income from equity affiliates 24,401 — — 24,401 (Provision for) benefit from income taxes (248) 2,541 — 2,293 Net loss (1,981) (12,285) — (14,266) Preferred stock dividends 3,777 — — 3,777 Net loss attributable to noncontrolling interest — — (2,824) (2,824) Net loss attributable to common stockholders $ (5,758) $ (12,285) $ 2,824 $ (15,219) Six Months Ended June 30, 2019 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 141,953 $ 11,495 $ — $ 153,448 Interest expense 82,973 7,176 — 90,149 Net interest income 58,980 4,319 — 63,299 Other revenue: Gain on sales, including fee-based services, net — 30,600 — 30,600 Mortgage servicing rights — 32,941 — 32,941 Servicing revenue — 50,770 — 50,770 Amortization of MSRs — (24,606) — (24,606) Property operating income 5,950 — — 5,950 Loss on derivative instruments, net (362) (1,361) — (1,723) Other income, net 989 — — 989 Total other revenue 6,577 88,344 — 94,921 Other expenses: Employee compensation and benefits 15,279 45,507 — 60,786 Selling and administrative 9,749 10,493 — 20,242 Property operating expenses 5,086 — — 5,086 Depreciation and amortization 1,020 2,801 — 3,821 Impairment loss on real estate owned 1,000 — — 1,000 Provision for loss sharing (net of recoveries) — 822 — 822 Total other expenses 32,134 59,623 — 91,757 Income before extinguishment of debt, income from equity affiliates and income taxes 33,423 33,040 — 66,463 Loss on extinguishment of debt (128) — — (128) Income from equity affiliates 5,415 — — 5,415 Provision for income taxes — (4,341) — (4,341) Net income 38,710 28,699 — 67,409 Preferred stock dividends 3,777 — — 3,777 Net income attributable to noncontrolling interest — — 12,066 12,066 Net income attributable to common stockholders $ 34,933 $ 28,699 $ (12,066) $ 51,566 (1) Includes income allocated to the noncontrolling interest holders not allocated to the two reportable segments. June 30, 2020 Structured Business Agency Business Consolidated Assets: Cash and cash equivalents $ 268,467 $ 115,715 $ 384,182 Restricted cash 90,457 4,390 94,847 Loans and investments, net 4,800,176 — 4,800,176 Loans held-for-sale, net — 360,372 360,372 Capitalized mortgage servicing rights, net — 313,288 313,288 Securities held-to-maturity, net 20,000 99,019 119,019 Investments in equity affiliates 64,991 — 64,991 Goodwill and other intangible assets 12,500 95,540 108,040 Other assets 107,134 38,075 145,209 Total assets $ 5,363,725 $ 1,026,399 $ 6,390,124 Liabilities: Debt obligations $ 4,484,961 $ 333,472 $ 4,818,433 Allowance for loss-sharing obligations — 73,220 73,220 Other liabilities 185,378 55,317 240,695 Total liabilities $ 4,670,339 $ 462,009 $ 5,132,348 December 31, 2019 Assets: Cash and cash equivalents $ 264,468 $ 35,219 $ 299,687 Restricted cash 208,926 1,949 210,875 Loans and investments, net 4,189,960 — 4,189,960 Loans held-for-sale, net — 861,360 861,360 Capitalized mortgage servicing rights, net — 286,420 286,420 Securities held-to-maturity, net 20,000 68,699 88,699 Investments in equity affiliates 41,800 — 41,800 Goodwill and other intangible assets 12,500 98,200 110,700 Other assets 118,175 31,484 149,659 Total assets $ 4,855,829 $ 1,383,331 $ 6,239,160 Liabilities: Debt obligations $ 3,878,343 $ 743,595 $ 4,621,938 Allowance for loss-sharing obligations — 34,648 34,648 Other liabilities 171,004 55,543 226,547 Total liabilities $ 4,049,347 $ 833,786 $ 4,883,133 Three Months Ended June 30, Six Months Ended June 30, 2020 2019 2020 2019 Origination Data: Structured Business New loan originations $ 300,481 $ 1,014,103 $ 1,156,710 $ 1,430,398 Loan payoffs / paydowns 159,174 503,130 434,466 782,601 Agency Business Origination Volumes by Investor: Fannie Mae $ 1,140,181 $ 937,977 $ 1,722,154 $ 1,484,863 Freddie Mac 135,720 234,851 335,431 427,343 FHA 75,533 43,558 93,476 44,668 Private Label 49,122 — 331,467 — CMBS/Conduit — 71,900 — 177,325 Total $ 1,400,556 $ 1,288,286 $ 2,482,528 $ 2,134,199 Total loan commitment volume $ 1,206,723 $ 1,302,128 $ 2,473,941 $ 2,149,091 Loan Sales Data: Agency Business Fannie Mae $ 1,063,923 $ 668,063 $ 1,817,967 $ 1,415,001 Private Label 727,154 — 727,154 — Freddie Mac 171,688 176,544 351,391 400,317 FHA 30,124 6,539 53,437 32,170 CMBS/Conduit — 71,900 — 177,325 Total $ 1,992,889 $ 923,046 $ 2,949,949 $ 2,024,813 Sales margin (fee-based services as a % of loan sales) 1.32 % 1.54 % 1.38 % 1.51 % MSR rate (MSR income as a % of loan commitments) 2.69 % 1.44 % 2.20 % 1.53 % June 30, 2020 Wtd. Avg. Servicing Wtd. Avg. Life of UPB of Servicing Fee Rate Servicing Portfolio Key Servicing Metrics for Agency Business: Portfolio (basis points) (in years) Fannie Mae $ 15,672,931 50.5 8.2 Freddie Mac 4,560,382 29.5 10.6 Private Label 727,132 20.0 9.5 FHA 621,487 15.4 19.6 Total $ 21,581,932 44.1 9.1 December 31, 2019 Fannie Mae $ 14,832,844 49.3 7.8 Freddie Mac 4,534,714 30.0 10.6 FHA 691,519 15.4 18.7 Total $ 20,059,077 43.8 8.8 |