Segment Information | Note 19 — Segment Information The summarized statements of income and balance sheet data, as well as certain other data, by segment are included in the following tables ($ in thousands). Specifically identifiable costs are recorded directly to each business segment. For items not specifically identifiable, costs have been allocated between the business segments using the most meaningful allocation methodologies, which was predominately direct labor costs (i.e., time spent working on each business segment). Such costs include, but are not limited to, compensation and employee related costs, selling and administrative expenses and stock-based compensation. Three Months Ended September 30, 2020 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 75,471 $ 6,230 $ — $ 81,701 Interest expense 35,252 2,636 — 37,888 Net interest income 40,219 3,594 — 43,813 Other revenue: Gain on sales, including fee-based services, net — 19,895 — 19,895 Mortgage servicing rights — 42,357 — 42,357 Servicing revenue — 25,764 — 25,764 Amortization of MSRs — (12,416) — (12,416) Property operating income 1,033 — — 1,033 Gain (loss) on derivative instruments, net 118 (871) — (753) Other income, net 1,050 — — 1,050 Total other revenue 2,201 74,729 — 76,930 Other expenses: Employee compensation and benefits 8,873 24,089 — 32,962 Selling and administrative 4,665 4,691 — 9,356 Property operating expenses 1,300 — — 1,300 Depreciation and amortization 598 1,324 — 1,922 Provision for loss sharing (net of recoveries) — (2,227) — (2,227) Provision for credit losses (net of recoveries) (6,065) (1,521) — (7,586) Total other expenses 9,371 26,356 — 35,727 Income before sale of real estate, income from equity affiliates and income taxes 33,049 51,967 — 85,016 Loss on sale of real estate (1,868) — — (1,868) Income from equity affiliates 32,358 — — 32,358 Provision for income taxes (6,494) (11,291) — (17,785) Net income 57,045 40,676 — 97,721 Preferred stock dividends 1,888 — — 1,888 Net income attributable to noncontrolling interest — — 13,836 13,836 Net income attributable to common stockholders $ 55,157 $ 40,676 $ (13,836) $ 81,997 Three Months Ended September 30, 2019 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 73,829 $ 6,680 $ — $ 80,509 Interest expense 43,209 4,855 — 48,064 Net interest income 30,620 1,825 — 32,445 Other revenue: Gain on sales, including fee-based services, net — 21,298 — 21,298 Mortgage servicing rights — 29,911 — 29,911 Servicing revenue — 25,916 — 25,916 Amortization of MSRs — (12,126) — (12,126) Property operating income 2,237 — — 2,237 Loss on derivative instruments, net (308) (4,695) — (5,003) Other income, net 325 — — 325 Total other revenue 2,254 60,304 — 62,558 Other expenses: Employee compensation and benefits 7,769 25,092 — 32,861 Selling and administrative 5,352 5,530 — 10,882 Property operating expenses 2,563 — — 2,563 Depreciation and amortization 503 1,338 — 1,841 Provision for loss sharing (net of recoveries) — 735 — 735 Total other expenses 16,187 32,695 — 48,882 Income before income from equity affiliates and income taxes 16,687 29,434 — 46,121 Income from equity affiliates 3,718 — — 3,718 Provision for income taxes — (6,623) — (6,623) Net income 20,405 22,811 — 43,216 Preferred stock dividends 1,888 — — 1,888 Net income attributable to noncontrolling interest — — 7,363 7,363 Net income attributable to common stockholders $ 18,517 $ 22,811 $ (7,363) $ 33,965 Nine Months Ended September 30, 2020 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 228,243 $ 25,064 $ — $ 253,307 Interest expense 115,390 13,782 — 129,172 Net interest income 112,853 11,282 — 124,135 Other revenue: Gain on sales, including fee-based services, net — 60,566 — 60,566 Mortgage servicing rights — 96,708 — 96,708 Servicing revenue — 76,285 — 76,285 Amortization of MSRs — (36,129) — (36,129) Property operating income 3,976 — — 3,976 Loss on derivative instruments, net (3,176) (55,676) — (58,852) Other income, net 3,347 57 — 3,404 Total other revenue 4,147 141,811 — 145,958 Other expenses: Employee compensation and benefits 28,880 72,772 — 101,652 Selling and administrative 12,647 16,366 — 29,013 Property operating expenses 4,778 — — 4,778 Depreciation and amortization 1,845 3,985 — 5,830 Provision for loss sharing (net of recoveries) — 21,706 — 21,706 Provision for credit losses (net of recoveries) 58,383 1,127 — 59,510 Total other expenses 106,533 115,956 — 222,489 Income before extinguishment of debt, sale of real estate, income from equity affiliates and income taxes 10,467 37,137 — 47,604 Loss on extinguishment of debt (3,546) — — (3,546) Loss on sale of real estate (1,868) — — (1,868) Income from equity affiliates 56,758 — — 56,758 Provision for income taxes (9,337) (6,156) — (15,493) Net income 52,474 30,981 — 83,455 Preferred stock dividends 5,665 — — 5,665 Net income attributable to noncontrolling interest — — 11,012 11,012 Net income attributable to common stockholders $ 46,809 $ 30,981 $ (11,012) $ 66,778 Nine Months Ended September 30, 2019 Structured Agency Other / Business Business Eliminations (1) Consolidated Interest income $ 215,782 $ 18,175 $ — $ 233,957 Interest expense 126,182 12,031 — 138,213 Net interest income 89,600 6,144 — 95,744 Other revenue: Gain on sales, including fee-based services, net — 51,897 — 51,897 Mortgage servicing rights — 62,852 — 62,852 Servicing revenue — 76,685 — 76,685 Amortization of MSRs — (36,731) — (36,731) Property operating income 8,187 — — 8,187 Loss on derivative instruments, net (668) (6,058) — (6,726) Other income, net 1,314 — — 1,314 Total other revenue 8,833 148,645 — 157,478 Other expenses: Employee compensation and benefits 23,048 70,599 — 93,647 Selling and administrative 15,101 16,021 — 31,122 Property operating expenses 7,649 — — 7,649 Depreciation and amortization 1,524 4,139 — 5,663 Impairment loss on real estate owned 1,000 — — 1,000 Provision for loss sharing (net of recoveries) — 1,557 — 1,557 Total other expenses 48,322 92,316 — 140,638 Income before extinguishment of debt, income from equity affiliates and income taxes 50,111 62,473 — 112,584 Loss on extinguishment of debt (128) — — (128) Income from equity affiliates 9,133 — — 9,133 Provision for income taxes — (10,963) — (10,963) Net income 59,116 51,510 — 110,626 Preferred stock dividends 5,665 — — 5,665 Net income attributable to noncontrolling interest — — 19,429 19,429 Net income attributable to common stockholders $ 53,451 $ 51,510 $ (19,429) $ 85,532 (1) Includes income allocated to the noncontrolling interest holders not allocated to the two reportable segments. September 30, 2020 Structured Business Agency Business Consolidated Assets: Cash and cash equivalents $ 103,655 $ 88,549 $ 192,204 Restricted cash 103,412 6,851 110,263 Loans and investments, net 4,910,872 — 4,910,872 Loans held-for-sale, net — 631,138 631,138 Capitalized mortgage servicing rights, net — 335,235 335,235 Securities held-to-maturity, net 20,000 98,260 118,260 Investments in equity affiliates 82,322 — 82,322 Goodwill and other intangible assets 12,500 94,216 106,716 Other assets 154,509 47,699 202,208 Total assets $ 5,387,270 $ 1,301,948 $ 6,689,218 Liabilities: Debt obligations $ 4,468,886 $ 567,551 $ 5,036,437 Allowance for loss-sharing obligations — 71,160 71,160 Other liabilities 194,289 64,096 258,385 Total liabilities $ 4,663,175 $ 702,807 $ 5,365,982 December 31, 2019 Assets: Cash and cash equivalents $ 264,468 $ 35,219 $ 299,687 Restricted cash 208,926 1,949 210,875 Loans and investments, net 4,189,960 — 4,189,960 Loans held-for-sale, net — 861,360 861,360 Capitalized mortgage servicing rights, net — 286,420 286,420 Securities held-to-maturity, net 20,000 68,699 88,699 Investments in equity affiliates 41,800 — 41,800 Goodwill and other intangible assets 12,500 98,200 110,700 Other assets 118,175 31,484 149,659 Total assets $ 4,855,829 $ 1,383,331 $ 6,239,160 Liabilities: Debt obligations $ 3,878,343 $ 743,595 $ 4,621,938 Allowance for loss-sharing obligations — 34,648 34,648 Other liabilities 171,004 55,543 226,547 Total liabilities $ 4,049,347 $ 833,786 $ 4,883,133 Three Months Ended September 30, Nine Months Ended September 30, 2020 2019 2020 2019 Origination Data: Structured Business New loan originations (1) $ 291,758 $ 541,474 $ 1,448,468 $ 1,971,872 Loan payoffs / paydowns 206,028 456,847 640,494 1,239,449 (1) We committed to fund two SFR build-to-rent bridge loans totaling $75.3 million in the third quarter of 2020. Agency Business Origination Volumes by Investor: Fannie Mae $ 1,117,679 $ 1,097,095 $ 2,839,833 $ 2,581,958 Freddie Mac 252,014 203,981 587,445 631,324 FHA 100,345 — 193,821 44,668 Private Label 5,840 80,740 337,307 80,740 CMBS/Conduit — 34,000 — 211,325 Total $ 1,475,878 $ 1,415,816 $ 3,958,406 $ 3,550,015 Total loan commitment volume $ 1,528,551 $ 1,477,436 $ 4,002,492 $ 3,626,528 Loan Sales Data: Agency Business Fannie Mae $ 1,038,053 $ 1,141,780 $ 2,856,020 $ 2,556,781 Private Label — — 727,154 — Freddie Mac 116,628 262,735 468,019 663,053 FHA 64,781 49,915 118,218 82,085 CMBS/Conduit — 34,000 — 211,324 Total $ 1,219,462 $ 1,488,430 $ 4,169,411 $ 3,513,243 Sales margin (fee-based services as a % of loan sales) 1.63 % 1.43 % 1.45 % 1.48 % MSR rate (MSR income as a % of loan commitments) 2.77 % 2.02 % 2.42 % 1.73 % September 30, 2020 Wtd. Avg. Servicing Wtd. Avg. Life of UPB of Servicing Fee Rate Servicing Portfolio Key Servicing Metrics for Agency Business: Portfolio (basis points) (in years) Fannie Mae $ 16,462,041 51.6 8.4 Freddie Mac 4,687,197 28.8 10.4 Private Label 727,063 20.0 9.4 FHA 685,263 17.1 20.4 Total $ 22,561,564 44.8 9.2 December 31, 2019 Fannie Mae $ 14,832,844 49.3 7.8 Freddie Mac 4,534,714 30.0 10.6 FHA 691,519 15.4 18.7 Total $ 20,059,077 43.8 8.8 |