Schedule of Segment Reporting Information, by Segment | See note 14 of the notes to consolidated financial statements included in the 2015 Annual Report for a description of the Company's operating segments. The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements. Prior to January 1, 2016, the Company allocated certain corporate overhead expenses that are incurred within the Corporate and Other Activities segment to the other operating segments. These expenses included certain corporate activities related to executive management, internal audit, enterprise risk management, and other costs incurred by the Company due to corporate-wide initiatives. Effective January 1, 2016, internal reporting to executive management (the "chief operating decision maker") changed to eliminate the allocation of these expenses to the other segments. Management believes the change in its allocation methodology results in a better reflection of the operating results of each of the reportable segments as if they each operated as a standalone business entity, which also reflects how management evaluates the performance of the segments. Prior period segment operating results have been restated to conform to the current period presentation. Three months ended September 30, 2016 Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Communications Asset Corporate and Other Activities Eliminations Total Total interest income $ 37 2 — 194,701 2,370 (930 ) 196,181 Interest expense — — 318 95,383 1,615 (930 ) 96,386 Net interest income 37 2 (318 ) 99,318 755 — 99,795 Less provision for loan losses — — — 6,000 — — 6,000 Net interest income (loss) after provision for loan losses 37 2 (318 ) 93,318 755 — 93,795 Other income: Loan and guaranty servicing revenue 54,350 — — — — — 54,350 Intersegment servicing revenue 11,021 — — — — (11,021 ) — Tuition payment processing, school information, and campus commerce revenue — 33,071 — — — — 33,071 Communications revenue — — 4,343 — — — 4,343 Other income — — — 4,265 10,886 — 15,150 Gain on sale of loans and debt repurchases, net — — — 2,160 — — 2,160 Derivative market value and foreign currency adjustments, net — — — 42,546 (284 ) — 42,262 Derivative settlements, net — — — (6,028 ) (233 ) — (6,261 ) Total other income 65,371 33,071 4,343 42,943 10,369 (11,021 ) 145,075 Operating expenses: Salaries and benefits 32,505 15,979 2,325 486 12,448 — 63,743 Depreciation and amortization 557 2,929 1,630 — 3,878 — 8,994 Loan servicing fees — — — 5,880 — — 5,880 Cost to provide communications services — — 1,784 — — — 1,784 Other expenses 8,784 4,149 1,545 1,769 10,143 — 26,391 Intersegment expenses, net 5,825 1,616 279 11,146 (7,845 ) (11,021 ) — Total operating expenses 47,671 24,673 7,563 19,281 18,624 (11,021 ) 106,792 Income (loss) before income taxes 17,737 8,400 (3,538 ) 116,980 (7,500 ) — 132,078 Income tax (expense) benefit (6,740 ) (3,192 ) 1,344 (44,571 ) 5,443 — (47,715 ) Net income (loss) 10,997 5,208 (2,194 ) 72,409 (2,057 ) — 84,363 Net income attributable to noncontrolling interests — — — — 69 — 69 Net income (loss) attributable to Nelnet, Inc. $ 10,997 5,208 (2,194 ) 72,409 (2,126 ) — 84,294 Three months ended September 30, 2015 (a) Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Asset Generation and Management Corporate and Other Eliminations Total Total interest income $ 14 — 188,197 1,385 (439 ) 189,157 Interest expense — — 76,040 1,563 (439 ) 77,164 Net interest income 14 — 112,157 (178 ) — 111,993 Less provision for loan losses — — 3,000 — — 3,000 Net interest income (loss) after provision for loan losses 14 — 109,157 (178 ) — 108,993 Other income: Loan and guaranty servicing revenue 61,900 — — — (380 ) 61,520 Intersegment servicing revenue 12,027 — — — (12,027 ) — Tuition payment processing, school information, and campus commerce revenue — 30,439 — — — 30,439 Enrollment services revenue — — — 13,741 — 13,741 Other income — — 3,312 8,970 — 12,282 Gain (loss) on sale of loans and debt repurchases, net — — 608 (11 ) — 597 Derivative market value and foreign currency adjustments, net — — (24,357 ) (423 ) — (24,780 ) Derivative settlements, net — — (5,623 ) (255 ) — (5,878 ) Total other income 73,927 30,439 (26,060 ) 22,022 (12,407 ) 87,921 Operating expenses: . Salaries and benefits 34,525 13,983 558 14,149 — 63,215 Depreciation and amortization 484 2,202 — 4,291 — 6,977 Loan servicing fees — — 7,793 — — 7,793 Cost to provide enrollment services — — — 11,349 — 11,349 Other expenses 14,602 3,579 1,421 12,002 — 31,604 Intersegment expenses, net 7,513 2,246 12,544 (9,895 ) (12,407 ) — Total operating expenses 57,124 22,010 22,316 31,896 (12,407 ) 120,938 Income (loss) before income taxes 16,817 8,429 60,781 (10,052 ) — 75,976 Income tax (expense) benefit (6,390 ) (3,204 ) (23,096 ) 5,691 — (26,999 ) Net income (loss) 10,427 5,225 37,685 (4,361 ) — 48,977 Net income attributable to noncontrolling interests (5 ) — — 27 — 22 Net income (loss) attributable to Nelnet, Inc. $ 10,432 5,225 37,685 (4,388 ) — 48,955 (a) Does not include the Communications segment, which was initiated as a result of the acquisition of Allo on December 31, 2015. Nine months ended September 30, 2016 Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Communications Asset Generation and Management Corporate and Other Eliminations Total Total interest income $ 80 7 1 570,390 6,527 (2,556 ) 574,449 Interest expense — — 671 278,029 4,702 (2,556 ) 280,847 Net interest income 80 7 (670 ) 292,361 1,825 — 293,602 Less provision for loan losses — — — 10,500 — — 10,500 Net interest income (loss) after provision for loan losses 80 7 (670 ) 281,861 1,825 — 283,102 Other income: Loan and guaranty servicing revenue 161,082 — — — — — 161,082 Intersegment servicing revenue 34,436 — — — — (34,436 ) — Tuition payment processing, school information, and campus commerce revenue — 102,211 — — — — 102,211 Communications revenue — — 13,167 — — — 13,167 Enrollment services revenue — — — — 4,326 — 4,326 Other income — — — 12,362 26,349 — 38,711 Gain on sale of loans and debt repurchases, net — — — 2,260 — — 2,260 Derivative market value and foreign currency adjustments, net — — — (8,763 ) (6,336 ) — (15,099 ) Derivative settlements, net — — — (17,596 ) (696 ) — (18,292 ) Total other income 195,518 102,211 13,167 (11,737 ) 23,643 (34,436 ) 288,366 Operating expenses: Salaries and benefits 96,851 45,859 4,792 1,504 38,902 — 187,907 Depreciation and amortization 1,440 7,711 4,137 — 11,528 — 24,817 Loan servicing fees — — — 20,024 — — 20,024 Cost to provide communications services — — 5,169 — — — 5,169 Cost to provide enrollment services — — — — 3,623 — 3,623 Other expenses 31,635 13,122 3,110 4,766 31,540 — 84,174 Intersegment expenses, net 18,168 4,690 610 34,791 (23,823 ) (34,436 ) — Total operating expenses 148,094 71,382 17,818 61,085 61,770 (34,436 ) 325,714 Income (loss) before income taxes 47,504 30,836 (5,321 ) 209,039 (36,302 ) — 245,754 Income tax (expense) benefit (18,052 ) (11,718 ) 2,022 (79,434 ) 19,998 — (87,184 ) Net income (loss) 29,452 19,118 (3,299 ) 129,605 (16,304 ) — 158,570 Net income attributable to noncontrolling interests — — — — 165 — 165 Net income (loss) attributable to Nelnet, Inc. $ 29,452 19,118 (3,299 ) 129,605 (16,469 ) — 158,405 Nine months ended September 30, 2015 (a) Student Loan and Guaranty Servicing Tuition Payment Processing and Campus Commerce Asset Corporate and Other Eliminations Total Total interest income $ 34 3 536,899 5,352 (1,260 ) 541,028 Interest expense — — 218,021 4,583 (1,260 ) 221,344 Net interest income 34 3 318,878 769 — 319,684 Less provision for loan losses — — 7,150 — — 7,150 Net interest income after provision for loan losses 34 3 311,728 769 — 312,534 Other income: Loan and guaranty servicing revenue 183,544 — — — (380 ) 183,164 Intersegment servicing revenue 37,121 — — — (37,121 ) — Tuition payment processing, school information, and campus commerce revenue — 92,805 — — — 92,805 Enrollment services revenue — — — 39,794 — 39,794 Other income — — 11,838 23,837 — 35,675 Gain on sale of loans and debt repurchases, net — — 2,000 2,987 — 4,987 Derivative market value and foreign currency adjustments, net — — (11,363 ) 664 — (10,699 ) Derivative settlements, net — — (15,775 ) (760 ) — (16,535 ) Total other income 220,665 92,805 (13,300 ) 66,522 (37,501 ) 329,191 Operating expenses: Salaries and benefits 99,813 40,887 1,623 40,729 — 183,052 Depreciation and amortization 1,457 6,592 — 11,091 — 19,140 Loan servicing fees — — 22,829 — — 22,829 Cost to provide enrollment services — — — 32,543 — 32,543 Other expenses 44,578 11,493 3,828 34,531 — 94,430 Intersegment expenses, net 22,200 6,444 37,913 (29,056 ) (37,501 ) — Total operating expenses 168,048 65,416 66,193 89,838 (37,501 ) 351,994 Income (loss) before income taxes 52,651 27,392 232,235 (22,547 ) — 289,731 Income tax (expense) benefit (20,007 ) (10,410 ) (88,248 ) 13,680 — (104,985 ) Net income (loss) 32,644 16,982 143,987 (8,867 ) — 184,746 Net income attributable to noncontrolling interests (5 ) — — 122 — 117 Net income (loss) attributable to Nelnet, Inc. $ 32,649 16,982 143,987 (8,989 ) — 184,629 (a) Does not include the Communications segment, which was initiated as a result of the acquisition of Allo on December 31, 2015 . |