Schedule of Segment Reporting Information, by Segment | See note 15 of the notes to consolidated financial statements included in the 2017 Annual Report for a description of the Company's operating segments. The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements. Three months ended March 31, 2018 Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications Asset Corporate and Other Activities Eliminations Total Total interest income $ 257 665 1 200,334 4,751 (3,150 ) 202,857 Interest expense — — 2,509 134,233 1,958 (3,150 ) 135,550 Net interest income 257 665 (2,508 ) 66,101 2,793 — 67,307 Less provision for loan losses — — — 4,000 — — 4,000 Net interest income (loss) after provision for loan losses 257 665 (2,508 ) 62,101 2,793 — 63,307 Other income: Loan servicing and systems revenue 100,141 — — — — — 100,141 Intersegment servicing revenue 10,771 — — — — (10,771 ) — Education technology, services, and payment processing revenue — 60,221 — — — — 60,221 Communications revenue — — 9,189 — — — 9,189 Other income 1,292 — — 2,992 13,914 — 18,198 Gain from debt repurchases — — — 359 — — 359 Derivative settlements, net — — — 6,926 (160 ) — 6,766 Derivative market value and foreign currency transaction adjustments, net — — — 58,571 1,462 — 60,033 Total other income 112,204 60,221 9,189 68,848 15,216 (10,771 ) 254,907 Cost of services: Cost to provide education technology, services, and payment processing services — 13,683 — — — — 13,683 Cost to provide communications services — — 3,717 — — — 3,717 Total cost of services — 13,683 3,717 — — — 17,400 Operating expenses: Salaries and benefits 58,537 19,067 4,063 382 14,594 — 96,643 Depreciation and amortization 6,069 3,341 4,921 — 4,126 — 18,457 Loan servicing fees — — — 3,136 — — 3,136 Other expenses 14,463 4,624 2,638 848 10,845 — 33,417 Intersegment expenses, net 13,356 2,567 605 10,865 (16,622 ) (10,771 ) — Total operating expenses 92,425 29,599 12,227 15,231 12,943 (10,771 ) 151,653 Income (loss) before income taxes 20,036 17,604 (9,263 ) 115,718 5,066 — 149,161 Income tax (expense) benefit (a) (5,003 ) (4,225 ) 2,223 (27,773 ) (1,199 ) — (35,976 ) Net income (loss) 15,033 13,379 (7,040 ) 87,945 3,867 — 113,185 Net loss (income) attributable to noncontrolling interests 808 — — — (68 ) — 740 Net income (loss) attributable to Nelnet, Inc. $ 15,841 13,379 (7,040 ) 87,945 3,799 — 113,925 Total assets as of March 31, 2018 $ 281,208 193,283 228,750 22,804,734 718,251 (327,824 ) 23,898,402 (a) As a result of the Tax Cuts and Jobs Act, beginning January 1, 2018, income taxes are allocated based on 24% of income before taxes for each individual operating segment. The difference between the consolidated income tax expense and the sum of the taxes calculated for each operating segment, if any, is included in income taxes in Corporate and Other Activities. Three months ended March 31, 2017 Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications Asset Generation and Management Corporate and Other Eliminations Total Total interest income $ 94 2 1 182,326 2,761 (1,359 ) 183,824 Interest expense — — 712 106,751 795 (1,359 ) 106,899 Net interest income 94 2 (711 ) 75,575 1,966 — 76,925 Less provision for loan losses — — — 1,000 — — 1,000 Net interest income (loss) after provision for loan losses 94 2 (711 ) 74,575 1,966 — 75,925 Other income: Loan servicing and systems revenue 54,229 — — — — — 54,229 Intersegment servicing revenue 10,323 — — — — (10,323 ) — Education technology, services, and payment processing revenue — 56,024 — — — — 56,024 Communications revenue — — 5,106 — — — 5,106 Other income — — — 3,342 9,290 — 12,632 Gain from debt repurchases — — — 540 4,440 — 4,980 Derivative settlements, net — — — (1,173 ) (205 ) — (1,378 ) Derivative market value and foreign currency transaction adjustments, net — — — (3,410 ) (42 ) — (3,452 ) Total other income 64,552 56,024 5,106 (701 ) 13,483 (10,323 ) 128,141 Cost of services: Cost to provide education technology, services, and payment processing services — 12,790 — — — — 12,790 Cost to provide communications services — — 1,954 — — — 1,954 Total cost of services — 12,790 1,954 — — — 14,744 Operating expenses: . Salaries and benefits 37,992 16,652 2,979 400 13,839 — 71,863 Depreciation and amortization 549 2,391 2,135 — 3,523 — 8,598 Loan servicing fees — — — 6,025 — — 6,025 Other expenses 9,136 4,609 1,372 991 10,054 — 26,161 Intersegment expenses, net 7,398 2,075 506 10,412 (10,068 ) (10,323 ) — Total operating expenses 55,075 25,727 6,992 17,828 17,348 (10,323 ) 112,647 Income (loss) before income taxes 9,571 17,509 (4,551 ) 56,046 (1,899 ) — 76,675 Income tax (expense) benefit (4,555 ) (6,653 ) 1,730 (21,297 ) 2,021 — (28,755 ) Net income (loss) 5,016 10,856 (2,821 ) 34,749 122 — 47,920 Net loss (income) attributable to noncontrolling interests 2,415 — — — (309 ) — 2,106 Net income (loss) attributable to Nelnet, Inc. $ 7,431 10,856 (2,821 ) 34,749 (187 ) — 50,026 Total assets as of March 31, 2017 $ 87,115 194,809 118,842 25,325,220 682,639 (267,405 ) 26,141,220 |