Loans and Accrued Interest Receivable and Allowance for Loan Losses | Loans and Accrued Interest Receivable and Allowance for Loan Losses Loans and accrued interest receivable consisted of the following: As of As of March 31, 2023 December 31, 2022 Non-Nelnet Bank: Federally insured loans: Stafford and other $ 3,229,778 3,389,178 Consolidation 9,701,781 10,177,295 Total 12,931,559 13,566,473 Private education loans 241,515 252,383 Consumer and other loans 309,546 350,915 Non-Nelnet Bank loans 13,482,620 14,169,771 Nelnet Bank: Federally insured loans 63,399 65,913 Private education loans 355,705 353,882 Consumer and other loans 19,903 — Nelnet Bank loans 439,007 419,795 Accrued interest receivable 800,400 816,864 Loan discount, net of unamortized loan premiums and deferred origination costs (26,215) (30,714) Allowance for loan losses: Non-Nelnet Bank: Federally insured loans (79,331) (83,593) Private education loans (15,175) (15,411) Consumer and other loans (35,317) (30,263) Non-Nelnet Bank allowance for loan losses (129,823) (129,267) Nelnet Bank: Federally insured loans (160) (170) Private education loans (2,894) (2,390) Consumer and other loans (1,827) — Nelnet Bank allowance for loan losses (4,881) (2,560) $ 14,561,108 15,243,889 The following table summarizes the allowance for loan losses as a percentage of the ending loan balance for each of the Company's loan portfolios. As of As of March 31, 2023 December 31, 2022 Non-Nelnet Bank: Federally insured loans (a) 0.61 % 0.62 % Private education loans 6.28 % 6.11 % Consumer and other loans 11.41 % 8.62 % Nelnet Bank: Federally insured loans (a) 0.25 % 0.26 % Private education loans 0.81 % 0.68 % Consumer and other loans 9.18 % — (a) As of March 31, 2023 and December 31, 2022, the allowance for loan losses as a percent of the risk sharing component of federally insured student loans not covered by the federal guaranty for non-Nelnet Bank was 22.3% and 22.4%, respectively, and for Nelnet Bank was 10.1% and 10.3%, respectively. Loan Sales The Company has sold portfolios of loans to unrelated third parties who securitized such loans. As partial consideration received for the loans sold, the Company received residual interest in the loan securitizations that are included in "investments and notes receivable" on the Company's consolidated balance sheets. The following table summarizes the loans sold and gains/losses recognized by the Company during the three months ended March 31, 2023 and 2022. Loans sold Gain (loss) Loan type Residual interest received in securitization Three months ended March 31, 2023 January 31 $ 97,350 (1,441) Home equity 64.8 % (a) January 31 42,275 4,350 Consumer 13.3 March 2 122,132 8,966 Consumer 24.6 (a) March 22 145 (63) Home equity — $ 261,902 11,812 Three months ended March 31, 2022 January 26 $ 18,125 2,989 Consumer 6.6 % (a) In addition to receiving a residual interest in the securitizations, the Company also received $14.5 million and $43.7 million of asset-backed investment securities as part of the January 31 and March 2 transactions, respectively, that are included in "investments and notes receivable" on the Company's consolidated balance sheet. Activity in the Allowance for Loan Losses The following table presents the activity in the allowance for loan losses by portfolio segment. Balance at beginning of period Provision (negative provision) for loan losses Charge-offs Recoveries Initial allowance on loans purchased with credit deterioration Loan sales Balance at end of period Three months ended March 31, 2023 Non-Nelnet Bank: Federally insured loans $ 83,593 2,411 (6,679) — 6 — 79,331 Private education loans 15,411 240 (640) 164 — — 15,175 Consumer and other loans 30,263 29,207 (2,267) 220 — (22,106) 35,317 Nelnet Bank: Federally insured loans 170 (9) (1) — — — 160 Private education loans 2,390 614 (110) — — — 2,894 Consumer and other loans — 1,827 — — — — 1,827 $ 131,827 34,290 (9,697) 384 6 (22,106) 134,704 Three months ended March 31, 2022 Non-Nelnet Bank: Federally insured loans $ 103,381 (2,748) (4,761) — 123 — 95,995 Private education loans 16,143 (400) (1,299) 176 — 2 14,622 Consumer and other loans 6,481 2,284 (937) 166 — (2,284) 5,710 Nelnet Bank: Federally insured loans 268 (21) — — — — 247 Private education loans 840 426 (13) — — (2) 1,251 $ 127,113 (459) (7,010) 342 123 (2,284) 117,825 The following table summarizes annualized net charge-offs as a percentage of average loans for each of the Company's loan portfolios. Three months ended March 31, 2023 2022 Non-Nelnet Bank: Federally insured loans 0.20 % 0.11 % Private education loans 0.78 % 1.58 % Consumer and other loans 2.59 % 7.40 % Nelnet Bank: Federally insured loans 0.01 % 0.00 % Private education loans 0.13 % 0.02 % Consumer and other loans — — The Company recorded a provision for loan losses for the three months ended March 31, 2023 due to (i) management's estimate of declining economic conditions as of March 31, 2023 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of December 31, 2022; and (ii) the establishment of an initial allowance for loans originated and acquired during the period. These amounts were partially offset by the amortization of the federally insured loan portfolio. The Company recorded a negative provision for loan losses for its federally insured loan portfolio for the three months ended March 31, 2022 due to the amortization of the portfolio and an increase in expected prepayments as a result of an initiative offered by the Department of Education (the “Department”) for Federal Family Education Loan Program (the "FFEL Program" or FFELP) borrowers to consolidate their loans into Federal Direct Loan Program loans with the Department by October 31, 2022 to qualify for loan forgiveness under the Public Service Loan Forgiveness program. The Company recorded a provision for loan losses on its consumer loan portfolio during the three months ended March 31, 2022 as a result of loans acquired during the period. Unfunded Loan Commitments As of March 31, 2023, Nelnet Bank has a liability of approximately $71,000 related to $2.5 million of unfunded private education loan commitments. The liability for unfunded loan commitments is included in "other liabilities" on the consolidated balance sheets. During the three months ended March 31, 2023 and 2022, Nelnet Bank recognized negative provision for loan losses of approximately $15,000 and provision for loan losses of approximately $24,000, respectively, related to unfunded loan commitments. Loan Modifications to Borrowers Experiencing Financial Difficulty On January 1, 2023, the Company adopted ASU No. 2022-02, Financial Instruments – Credit Losses: Troubled Debt Restructurings and Vintage Disclosures, which eliminates the troubled debt restructurings recognition and measurement guidance and instead requires an entity to evaluate whether the modification represents a new loan or a continuation of an existing loan. The guidance also enhances the disclosure requirements for certain modifications of receivables made to borrowers experiencing financial difficulty and vintage disclosures reflecting gross charge-offs by year of origination. Under the Higher Education Act, FFELP loan borrowers may be granted a deferment or forbearance for a period of time based on need. In addition, eligible borrowers may qualify for income-driven repayment plans offered by the Department. Because FFELP loan modifications are driven by the Higher Education Act, the Company does not consider these events as part of its loan modification programs. Administrative forbearances (e.g. bankruptcy, military service, death and disability, and disaster forbearance) are required by law and therefore are also not considered as part of the Company's loan modification programs. The Company does offer payment delays in the form of deferments or forbearances on certain private education and consumer loan programs for short-term periods. The Company generally considers payment delays to be insignificant when the delay is 3 months or less. The amortized cost of the Company’s private education and consumer loans in which the borrower is experiencing financial difficulty and the financial effect of such loan modifications is not material. Key Credit Quality Indicators Loan Status and Delinquencies Key credit quality indicators for the Company’s federally insured, private education, consumer, and other loan portfolios are loan status, including delinquencies. The impact of changes in loan status is incorporated into the allowance for loan losses calculation. Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The following table presents the Company’s loan status and delinquency amounts. As of March 31, 2023 As of December 31, 2022 As of March 31, 2022 Federally insured loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ 641,914 5.0 % $ 637,919 4.7 % $ 839,566 5.2 % Loans in forbearance 984,738 7.6 1,103,181 8.1 1,160,048 7.1 Loans in repayment status: Loans current 9,859,751 87.2 % 10,173,859 86.0 % 12,352,543 86.4 % Loans delinquent 31-60 days 346,665 3.1 415,305 3.5 462,750 3.2 Loans delinquent 61-90 days 254,353 2.2 253,565 2.2 282,810 2.0 Loans delinquent 91-120 days 178,078 1.6 180,029 1.5 202,371 1.4 Loans delinquent 121-270 days 440,695 3.9 534,410 4.5 712,753 5.0 Loans delinquent 271 days or greater 225,365 2.0 268,205 2.3 282,536 2.0 Total loans in repayment 11,304,907 87.4 100.0 % 11,825,373 87.2 100.0 % 14,295,763 87.7 100.0 % Total federally insured loans 12,931,559 100.0 % 13,566,473 100.0 % 16,295,377 100.0 % Accrued interest receivable 791,476 808,150 770,853 Loan discount, net of unamortized premiums and deferred origination costs (32,626) (35,468) (27,317) Allowance for loan losses (79,331) (83,593) (95,995) Total federally insured loans and accrued interest receivable, net of allowance for loan losses $ 13,611,078 $ 14,255,562 $ 16,942,918 As of March 31, 2023 As of December 31, 2022 As of March 31, 2022 Private education loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ 12,218 5.1 % $ 12,756 5.1 % $ 10,226 3.7 % Loans in forbearance 2,698 1.1 2,017 0.8 2,838 1.0 Loans in repayment status: Loans current 220,921 97.5 % 232,539 97.9 % 260,911 98.3 % Loans delinquent 31-60 days 2,014 0.9 2,410 1.0 1,699 0.6 Loans delinquent 61-90 days 931 0.4 767 0.3 1,040 0.4 Loans delinquent 91 days or greater 2,733 1.2 1,894 0.8 1,823 0.7 Total loans in repayment 226,599 93.8 100.0 % 237,610 94.1 100.0 % 265,473 95.3 100.0 % Total private education loans 241,515 100.0 % 252,383 100.0 % 278,537 100.0 % Accrued interest receivable 2,277 2,146 1,898 Loan premium, net of unaccreted discount 79 (38) (598) Allowance for loan losses (15,175) (15,411) (14,622) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 228,696 $ 239,080 $ 265,215 Consumer and other loans - Non-Nelnet Bank: Loans in deferment $ 40 0.0 % $ 109 0.0 % $ 72 0.2 % Loans in repayment status: Loans current 304,414 98.3 % 346,812 98.9 % 43,424 97.3 % Loans delinquent 31-60 days 2,037 0.7 1,906 0.5 255 0.5 Loans delinquent 61-90 days 1,236 0.4 764 0.2 304 0.7 Loans delinquent 91 days or greater 1,819 0.6 1,324 0.4 658 1.5 Total loans in repayment 309,506 100.0 100.0 % 350,806 100.0 100.0 % 44,641 99.8 100.0 % Total consumer and other loans 309,546 100.0 % 350,915 100.0 % 44,713 100.0 % Accrued interest receivable 3,288 3,658 374 Loan premium, net of unaccreted discount 913 (588) 1,040 Allowance for loan losses (35,317) (30,263) (5,710) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 278,430 $ 323,722 $ 40,417 Federally insured loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 151 0.3 % $ 241 0.4 % $ 286 0.3 % Loans in forbearance 1,046 1.6 981 1.5 948 1.2 Loans in repayment status: Loans current 60,895 97.9 % 63,225 97.8 % 80,421 98.6 % Loans delinquent 30-59 days 514 0.8 436 0.7 402 0.5 Loans delinquent 60-89 days 120 0.2 466 0.7 427 0.5 Loans delinquent 90-119 days 255 0.4 222 0.3 90 0.1 Loans delinquent 120-270 days 319 0.5 183 0.3 157 0.2 Loans delinquent 271 days or greater 99 0.2 159 0.2 58 0.1 Total loans in repayment 62,202 98.1 100.0 % 64,691 98.1 100.0 % 81,555 98.5 100.0 % Total federally insured loans 63,399 100.0 % 65,913 100.0 % 82,789 100.0 % Accrued interest receivable 1,857 1,758 1,231 Loan premium 18 20 25 Allowance for loan losses (160) (170) (247) Total federally insured loans and accrued interest receivable, net of allowance for loan losses $ 65,114 $ 67,521 $ 83,798 As of March 31, 2023 As of December 31, 2022 As of March 31, 2022 Private education loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 17,021 4.8 % $ 11,580 3.3 % $ 497 0.2 % Loans in forbearance 681 0.2 864 0.2 317 0.1 Loans in repayment status: Loans current 336,967 99.7 % 340,830 99.8 % 284,081 99.8 % Loans delinquent 30-59 days 388 0.1 167 0.1 422 0.2 Loans delinquent 60-89 days 536 0.2 32 0.0 78 0.0 Loans delinquent 90 days or greater 112 — 409 0.1 73 0.0 Total loans in repayment 338,003 95.0 100.0 % 341,438 96.5 100.0 % 284,654 99.7 100.0 % Total private education loans 355,705 100.0 % 353,882 100.0 % 285,468 100.0 % Accrued interest receivable 1,385 1,152 418 Deferred origination costs, net of unaccreted discount 5,400 5,360 4,593 Allowance for loan losses (2,894) (2,390) (1,251) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 359,596 $ 358,004 $ 289,228 Consumer and other loans - Nelnet Bank (a): Loans in deferment $ — — % Loans in repayment status: Loans current 19,903 100.0 % Loans delinquent 30-59 days — — Loans delinquent 60-89 days — — Loans delinquent 90 days or greater — — Total loans in repayment 19,903 100.0 100.0 % Total consumer and other loans 19,903 100.0 % Accrued interest receivable 117 Loan premium 1 Allowance for loan losses (1,827) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 18,194 (a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation. FICO Scores - Nelnet Bank Private Education Loans An additional key credit quality indicator for Nelnet Bank private education loans is FICO scores at the time of origination. The following tables highlight the gross principal balance of Nelnet Bank's private education loan portfolio, by year of origination, stratified by FICO score at the time of origination. Loan balance as of March 31, 2023 Three months ended March 31, 2023 2022 2021 2020 Total FICO at origination: Less than 705 $ 836 5,956 5,258 344 12,394 705 - 734 2,657 23,313 9,979 536 36,485 735 - 764 2,874 35,250 16,284 1,419 55,827 765 - 794 1,413 56,325 29,900 1,579 89,217 Greater than 794 3,006 86,055 66,882 5,839 161,782 $ 10,786 206,899 128,303 9,717 355,705 Loan balance as of December 31, 2022 2022 2021 2020 Total FICO at origination: Less than 705 $ 5,898 5,389 348 11,635 705 - 734 23,392 10,543 542 34,477 735 - 764 35,456 16,686 1,473 53,615 765 - 794 57,141 31,035 1,622 89,798 Greater than 794 87,959 70,135 6,263 164,357 $ 209,846 133,788 10,248 353,882 Nonaccrual Status The Company does not place federally insured loans on nonaccrual status due to the government guaranty. The amortized cost of private education, consumer, and other loans on nonaccrual status, as well as the allowance for loan losses related to such loans, as of December 31, 2022 and March 31, 2023, was not material. Amortized Cost Basis by Origination Year The following table presents the amortized cost of the Company's private education, consumer, and other loans by loan status and delinquency amount as of March 31, 2023 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010. Three months ended March 31, 2023 2022 2021 2020 2019 Prior years Total Private education loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ — 1,780 5,581 1,284 2,080 1,493 12,218 Loans in forbearance — — 79 804 808 1,007 2,698 Loans in repayment status: Loans current 116 4,009 4,057 51,441 40,385 120,913 220,921 Loans delinquent 31-60 days — 14 19 103 252 1,626 2,014 Loans delinquent 61-90 days — — — — 71 860 931 Loans delinquent 91 days or greater — — 5 35 441 2,252 2,733 Total loans in repayment 116 4,023 4,081 51,579 41,149 125,651 226,599 Total private education loans $ 116 5,803 9,741 53,667 44,037 128,151 241,515 Accrued interest receivable 2,277 Loan premium, net of unaccreted discount 79 Allowance for loan losses (15,175) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 228,696 Gross charge-offs - three months ended March 31, 2023 $ — — — — 171 469 640 Consumer and other loans - Non-Nelnet Bank: Loans in deferment $ — — 24 — 16 — 40 Loans in repayment status: Loans current 185,920 109,009 6,692 498 1,354 941 304,414 Loans delinquent 31-60 days 89 1,593 337 — 10 8 2,037 Loans delinquent 61-90 days — 1,085 84 38 26 3 1,236 Loans delinquent 91 days or greater — 1,112 141 55 186 325 1,819 Total loans in repayment 186,009 112,799 7,254 591 1,576 1,277 309,506 Total consumer and other loans $ 186,009 112,799 7,278 591 1,592 1,277 309,546 Accrued interest receivable 3,288 Loan premium, net of unaccreted discount 913 Allowance for loan losses (35,317) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 278,430 Gross charge-offs - three months ended March 31, 2023 $ — 1,868 245 27 46 81 2,267 Three months ended March 31, 2023 2022 2021 2020 2019 Prior years Total Private education loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 1,863 12,915 1,117 1,126 — — 17,021 Loans in forbearance — 485 196 — — — 681 Loans in repayment status: Loans current 8,913 192,723 126,740 8,591 — — 336,967 Loans delinquent 30-59 days 10 247 131 — — — 388 Loans delinquent 60-89 days — 481 55 — — — 536 Loans delinquent 90 days or greater — 48 64 — — — 112 Total loans in repayment 8,923 193,499 126,990 8,591 — — 338,003 Total private education loans $ 10,786 206,899 128,303 9,717 — — 355,705 Accrued interest receivable 1,385 Deferred origination costs, net of unaccreted discount 5,400 Allowance for loan losses (2,894) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 359,596 Gross charge-offs - three months ended March 31, 2023 $ — 110 — — — — 110 Consumer and other loans - Nelnet Bank (a): Loans in deferment $ — — — — — — — Loans in repayment status: Loans current 19,259 589 55 — — — 19,903 Loans delinquent 30-59 days — — — — — — — Loans delinquent 60-89 days — — — — — — — Loans delinquent 90 days or greater — — — — — — — Total loans in repayment 19,259 589 55 — — — 19,903 Total consumer and other loans $ 19,259 589 55 — — — 19,903 Accrued interest receivable 117 Loan premium 1 Allowance for loan losses (1,827) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 18,194 Gross charge-offs - three months ended March 31, 2023 $ — — — — — — — (a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation. |