Loans and Accrued Interest Receivable and Allowance for Loan Losses | Loans and Accrued Interest Receivable and Allowance for Loan Losses Loans and accrued interest receivable consisted of the following: As of As of September 30, 2023 December 31, 2022 Non-Nelnet Bank: Federally insured loans: Stafford and other $ 3,104,569 3,389,178 Consolidation 9,194,415 10,177,295 Total 12,298,984 13,566,473 Private education loans 293,004 252,383 Consumer and other loans 143,633 350,915 Non-Nelnet Bank loans 12,735,621 14,169,771 Nelnet Bank: Federally insured loans 59,261 65,913 Private education loans 359,941 353,882 Consumer and other loans 49,611 — Nelnet Bank loans 468,813 419,795 Accrued interest receivable 806,854 816,864 Loan discount, net of unamortized loan premiums and deferred origination costs (33,638) (30,714) Allowance for loan losses: Non-Nelnet Bank: Federally insured loans (72,043) (83,593) Private education loans (16,944) (15,411) Consumer and other loans (14,022) (30,263) Non-Nelnet Bank allowance for loan losses (103,009) (129,267) Nelnet Bank: Federally insured loans (148) (170) Private education loans (3,083) (2,390) Consumer and other loans (3,853) — Nelnet Bank allowance for loan losses (7,084) (2,560) $ 13,867,557 15,243,889 The following table summarizes the allowance for loan losses as a percentage of the ending loan balance for each of the Company's loan portfolios. As of As of September 30, 2023 December 31, 2022 Non-Nelnet Bank: Federally insured loans (a) 0.59 % 0.62 % Private education loans 5.78 % 6.11 % Consumer and other loans 9.76 % 8.62 % Nelnet Bank: Federally insured loans (a) 0.25 % 0.26 % Private education loans 0.86 % 0.68 % Consumer and other loans 7.77 % — (a) As of September 30, 2023 and December 31, 2022, the allowance for loan losses as a percent of the risk sharing component of federally insured student loans not covered by the federal guaranty for non-Nelnet Bank was 21.9% and 22.4%, respectively, and for Nelnet Bank was 10.0% and 10.3%, respectively. Loan Sales The Company has sold portfolios of loans to unrelated third parties who securitized such loans. As partial consideration received for the loans sold, the Company received residual interest in the loan securitizations that are included in "investments and notes receivable" on the Company's consolidated balance sheets. The following table summarizes the loans sold and gains/losses recognized by the Company during the nine months ended September 30, 2023 and 2022. Loans sold Gain (loss) Loan type Residual interest received in securitization Nine months ended September 30, 2023 January 31 $ 97,350 (1,441) Home equity 64.8 % (a) January 31 42,275 4,350 Consumer 13.3 March 2 122,277 8,903 Consumer 24.6 (a) April 4 5,633 659 Consumer — April 13 24,980 3,123 Consumer 11.3 May 2 127,663 11,729 Consumer 26.5 August 3 61,807 5,362 Consumer 24.3 $ 481,985 32,685 Nine months ended September 30, 2022 January 26 $ 18,125 2,989 Consumer 6.6 % June 30 114 — Home equity — July 7 28,915 2,627 Consumer 7.6 $ 47,154 5,616 (a) In addition to receiving a residual interest in the securitizations, the Company also received $14.5 million and $43.7 million of asset-backed investment securities as part of the January 31 and March 2, 2023 transactions, respectively, that are included in "investments and notes receivable" on the Company's consolidated balance sheet. Activity in the Allowance for Loan Losses The following table presents the activity in the allowance for loan losses by portfolio segment. Balance at beginning of period Provision (negative provision) for loan losses Charge-offs Recoveries Initial allowance on loans purchased with credit deterioration Loan sales Balance at end of period Three months ended September 30, 2023 Non-Nelnet Bank: Federally insured loans $ 74,061 1,641 (3,659) — — — 72,043 Private education loans 14,322 3,009 (571) 184 — — 16,944 Consumer and other loans 20,005 4,082 (4,115) 434 — (6,384) 14,022 Nelnet Bank: Federally insured loans 154 (2) (4) — — — 148 Private education loans 2,905 220 (42) — — — 3,083 Consumer and other loans 2,816 1,554 (517) — — — 3,853 $ 114,263 10,504 (8,908) 618 — (6,384) 110,093 Three months ended September 30, 2022 Non-Nelnet Bank: Federally insured loans $ 92,593 888 (5,715) — 12 — 87,778 Private education loans 15,253 1,154 (1,066) 236 — — 15,577 Consumer and other loans 10,576 7,173 (1,021) 147 — (3,585) 13,290 Nelnet Bank: Federally insured loans 258 (94) — — — — 164 Private education loans 1,744 504 — — — — 2,248 $ 120,424 9,625 (7,802) 383 12 (3,585) 119,057 Nine months ended September 30, 2023 Non-Nelnet Bank: Federally insured loans $ 83,593 4,052 (15,608) — 6 — 72,043 Private education loans 15,411 3,249 (2,279) 563 — — 16,944 Consumer and other loans 30,263 41,388 (9,264) 1,096 — (49,461) 14,022 Nelnet Bank: Federally insured loans 170 (15) (7) — — — 148 Private education loans 2,390 1,350 (657) — — — 3,083 Consumer and other loans — 4,370 (517) — — — 3,853 $ 131,827 54,394 (28,332) 1,659 6 (49,461) 110,093 Nine months ended September 30, 2022 Non-Nelnet Bank: Federally insured loans $ 103,381 505 (16,264) — 156 — 87,778 Private education loans 16,143 1,971 (3,072) 531 — 4 15,577 Consumer and other loans 6,481 14,702 (2,489) 465 — (5,869) 13,290 Nelnet Bank: Federally insured loans 268 (102) (2) — — — 164 Private education loans 840 1,499 (87) — — (4) 2,248 $ 127,113 18,575 (21,914) 996 156 (5,869) 119,057 The primary item impacting provision for loan losses was the establishment of an initial allowance for loans originated and acquired during the periods presented above. The following table summarizes annualized net charge-offs as a percentage of average loans for each of the Company's loan portfolios. Three months ended September 30, Nine months ended September 30, 2023 2022 2023 2022 Non-Nelnet Bank: Federally insured loans 0.11 % 0.15 % 0.16 % 0.13 % Private education loans 0.61 % 1.23 % 0.94 % 1.22 % Consumer and other loans 9.57 % 1.96 % 4.59 % 2.54 % Nelnet Bank: Federally insured loans 0.03 % 0.00 % 0.01 % 0.00 % Private education loans 0.05 % 0.00 % 0.25 % 0.04 % Consumer and other loans 5.69 % — 3.00 % — Unfunded Loan Commitments As of September 30, 2023, Nelnet Bank has a liability of approximately $217,000 related to $13.1 million of unfunded private education and consumer loan commitments. The liability for unfunded loan commitments is included in "other liabilities" on the consolidated balance sheets. During the nine months ended September 30, 2023 and 2022, Nelnet Bank recognized provision for loan losses of approximately $132,000 and approximately $65,000, respectively, related to unfunded loan commitments. Loan Modifications to Borrowers Experiencing Financial Difficulty On January 1, 2023, the Company adopted ASU No. 2022-02, Financial Instruments – Credit Losses: Troubled Debt Restructurings and Vintage Disclosures, which eliminates the troubled debt restructurings recognition and measurement guidance and instead requires an entity to evaluate whether the modification represents a new loan or a continuation of an existing loan. The guidance also enhances the disclosure requirements for certain modifications of receivables made to borrowers experiencing financial difficulty and vintage disclosures reflecting gross charge-offs by year of origination. Under the Higher Education Act, federally insured loan borrowers may be granted a deferment or forbearance for a period of time based on need. In addition, eligible borrowers may qualify for income-driven repayment plans offered by the Department of Education (the "Department"). Because federally insured loan modifications are driven by the Higher Education Act, the Company does not consider these events as part of its loan modification programs. Administrative forbearances (e.g. bankruptcy, military service, death and disability, and disaster forbearance) are required by law and therefore are also not considered as part of the Company's loan modification programs. The Company does offer payment delays in the form of deferments or forbearances on certain private education and consumer loan programs for short-term periods. The Company generally considers payment delays to be insignificant when the delay is 3 months or less. The amortized cost of the Company’s private education and consumer loans in which the borrower is experiencing financial difficulty and the financial effect of such loan modifications is not material. Key Credit Quality Indicators Loan Status and Delinquencies Key credit quality indicators for the Company’s federally insured, private education, consumer, and other loan portfolios are loan status, including delinquencies. The impact of changes in loan status is incorporated into the allowance for loan losses calculation. Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The following table presents the Company’s loan status and delinquency amounts. As of September 30, 2023 As of December 31, 2022 As of September 30, 2022 Federally insured loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ 562,754 4.6 % $ 637,919 4.7 % $ 719,724 5.0 % Loans in forbearance 906,060 7.4 1,103,181 8.1 1,384,709 9.7 Loans in repayment status: Loans current 9,014,731 83.2 % 10,173,859 86.0 % 10,454,046 85.7 % Loans delinquent 31-60 days 441,016 4.1 415,305 3.5 431,471 3.6 Loans delinquent 61-90 days 301,028 2.8 253,565 2.2 261,616 2.1 Loans delinquent 91-120 days 213,245 2.0 180,029 1.5 185,753 1.5 Loans delinquent 121-270 days 648,924 6.0 534,410 4.5 540,555 4.4 Loans delinquent 271 days or greater 211,226 1.9 268,205 2.3 322,517 2.7 Total loans in repayment 10,830,170 88.0 100.0 % 11,825,373 87.2 100.0 % 12,195,958 85.3 100.0 % Total federally insured loans 12,298,984 100.0 % 13,566,473 100.0 % 14,300,391 100.0 % Accrued interest receivable 798,102 808,150 786,494 Loan discount, net of unamortized premiums and deferred origination costs (30,979) (35,468) (25,381) Allowance for loan losses (72,043) (83,593) (87,778) Total federally insured loans and accrued interest receivable, net of allowance for loan losses $ 12,994,064 $ 14,255,562 $ 14,973,726 Private education loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ 11,373 3.9 % $ 12,756 5.1 % $ 15,556 5.9 % Loans in forbearance 2,280 0.8 2,017 0.8 2,745 1.1 Loans in repayment status: Loans current 271,948 97.4 % 232,539 97.9 % 238,926 98.0 % Loans delinquent 31-60 days 3,485 1.2 2,410 1.0 2,014 0.8 Loans delinquent 61-90 days 1,424 0.5 767 0.3 992 0.4 Loans delinquent 91 days or greater 2,494 0.9 1,894 0.8 1,950 0.8 Total loans in repayment 279,351 95.3 100.0 % 237,610 94.1 100.0 % 243,882 93.0 100.0 % Total private education loans 293,004 100.0 % 252,383 100.0 % 262,183 100.0 % Accrued interest receivable 2,750 2,146 2,207 Loan discount, net of unamortized premiums (8,069) (38) (185) Allowance for loan losses (16,944) (15,411) (15,577) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 270,741 $ 239,080 $ 248,628 Consumer and other loans - Non-Nelnet Bank: Loans in deferment $ 20 0.0 % $ 109 0.0 % $ 29 0.0 % Loans in repayment status: Loans current 137,744 95.9 % 346,812 98.9 % 228,827 98.9 % Loans delinquent 31-60 days 1,987 1.4 1,906 0.5 1,019 0.4 Loans delinquent 61-90 days 1,293 0.9 764 0.2 427 0.2 Loans delinquent 91 days or greater 2,589 1.8 1,324 0.4 1,139 0.5 Total loans in repayment 143,613 100.0 100.0 % 350,806 100.0 100.0 % 231,412 100.0 100.0 % Total consumer and other loans 143,633 100.0 % 350,915 100.0 % 231,441 100.0 % Accrued interest receivable 1,716 3,658 2,561 Loan discount, net of unamortized premiums (180) (588) (1,847) Allowance for loan losses (14,022) (30,263) (13,290) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 131,147 $ 323,722 $ 218,865 As of September 30, 2023 As of December 31, 2022 As of September 30, 2022 Federally insured loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 283 0.5 % $ 241 0.4 % $ 274 0.4 % Loans in forbearance 862 1.5 981 1.5 2,551 3.5 Loans in repayment status: Loans current 57,059 98.3 % 63,225 97.8 % 68,970 98.4 % Loans delinquent 30-59 days 333 0.6 436 0.7 353 0.5 Loans delinquent 60-89 days 81 0.1 466 0.7 130 0.2 Loans delinquent 90-119 days 12 0.0 222 0.3 5 0.0 Loans delinquent 120-270 days 428 0.7 183 0.3 508 0.7 Loans delinquent 271 days or greater 203 0.3 159 0.2 114 0.2 Total loans in repayment 58,116 98.0 100.0 % 64,691 98.1 100.0 % 70,080 96.1 100.0 % Total federally insured loans 59,261 100.0 % 65,913 100.0 % 72,905 100.0 % Accrued interest receivable 2,008 1,758 1,607 Loan premium 19 20 23 Allowance for loan losses (148) (170) (164) Total federally insured loans and accrued interest receivable, net of allowance for loan losses $ 61,140 $ 67,521 $ 74,371 Private education loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 23,575 6.6 % $ 11,580 3.3 % $ 10,888 3.1 % Loans in forbearance 1,169 0.3 864 0.2 524 0.1 Loans in repayment status: Loans current 333,595 99.5 % 340,830 99.8 % 344,469 99.8 % Loans delinquent 30-59 days 679 0.2 167 0.1 197 0.1 Loans delinquent 60-89 days 412 0.1 32 0.0 79 0.0 Loans delinquent 90 days or greater 511 0.2 409 0.1 414 0.1 Total loans in repayment 335,197 93.1 100.0 % 341,438 96.5 100.0 % 345,159 96.8 100.0 % Total private education loans 359,941 100.0 % 353,882 100.0 % 356,571 100.0 % Accrued interest receivable 1,905 1,152 969 Deferred origination costs, net of unaccreted discount 5,578 5,360 5,369 Allowance for loan losses (3,083) (2,390) (2,248) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 364,341 $ 358,004 $ 360,661 Consumer and other loans - Nelnet Bank (a): Loans in deferment $ 95 0.2 % Loans in forbearance 32 0.1 Loans in repayment status: Loans current 48,358 97.7 % Loans delinquent 30-59 days 527 1.1 Loans delinquent 60-89 days 306 0.6 Loans delinquent 90 days or greater 293 0.6 Total loans in repayment 49,484 99.7 100.0 % Total consumer and other loans 49,611 100.0 % Accrued interest receivable 373 Loan discount (7) Allowance for loan losses (3,853) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 46,124 (a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation. FICO Scores - Nelnet Bank Private Education Loans An additional key credit quality indicator for Nelnet Bank private education loans is FICO scores at the time of origination. The following tables highlight the gross principal balance of Nelnet Bank's private education loan portfolio, by year of origination, stratified by FICO score at the time of origination. Loan balance as of September 30, 2023 Nine months ended September 30, 2023 2022 2021 2020 Total FICO at origination: Less than 705 $ 2,681 5,726 4,860 339 13,606 705 - 734 6,970 22,441 9,395 502 39,308 735 - 764 6,505 33,692 15,233 1,378 56,808 765 - 794 4,797 53,433 28,066 1,400 87,696 Greater than 794 13,719 80,523 61,283 5,425 160,950 No FICO score available or required (a) 1,573 — — — 1,573 $ 36,245 195,815 118,837 9,044 359,941 Loan balance as of December 31, 2022 2022 2021 2020 Total FICO at origination: Less than 705 $ 5,898 5,389 348 11,635 705 - 734 23,392 10,543 542 34,477 735 - 764 35,456 16,686 1,473 53,615 765 - 794 57,141 31,035 1,622 89,798 Greater than 794 87,959 70,135 6,263 164,357 $ 209,846 133,788 10,248 353,882 (a) Loans with no FICO score available or required refers to loans issued to borrowers for which the Company cannot obtain a FICO score or are not required to under a special purpose credit program. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. Nonaccrual Status The Company does not place federally insured loans on nonaccrual status due to the government guaranty. The amortized cost of private education, consumer, and other loans on nonaccrual status, as well as the allowance for loan losses related to such loans, as of September 30, 2023 and December 31, 2022, was not material. Amortized Cost Basis by Origination Year The following table presents the amortized cost of the Company's private education, consumer, and other loans by loan status and delinquency amount as of September 30, 2023 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010. Nine months ended September 30, 2023 2022 2021 2020 2019 Prior years Total Private education loans - Non-Nelnet Bank: Loans in-school/grace/deferment $ — 1,138 4,845 1,105 1,647 2,638 11,373 Loans in forbearance — 79 50 411 569 1,171 2,280 Loans in repayment status: Loans current 128 4,311 4,351 46,927 38,618 177,613 271,948 Loans delinquent 31-60 days — — 33 383 234 2,835 3,485 Loans delinquent 61-90 days — 4 31 145 42 1,202 1,424 Loans delinquent 91 days or greater — — — 189 — 2,305 2,494 Total loans in repayment 128 4,315 4,415 47,644 38,894 183,955 279,351 Total private education loans $ 128 5,532 9,310 49,160 41,110 187,764 293,004 Accrued interest receivable 2,750 Loan discount, net of unamortized premiums (8,069) Allowance for loan losses (16,944) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 270,741 Gross charge-offs - nine months ended September 30, 2023 $ — 35 10 105 548 1,581 2,279 Consumer and other loans - Non-Nelnet Bank: Loans in deferment $ — — 18 — — 2 20 Loans in repayment status: Loans current 83,292 48,425 4,687 506 664 170 137,744 Loans delinquent 31-60 days 677 1,128 167 — 9 6 1,987 Loans delinquent 61-90 days 623 579 84 — 5 2 1,293 Loans delinquent 91 days or greater 392 1,402 241 27 199 328 2,589 Total loans in repayment 84,984 51,534 5,179 533 877 506 143,613 Total consumer and other loans $ 84,984 51,534 5,197 533 877 508 143,633 Accrued interest receivable 1,716 Loan discount, net of unamortized premiums (180) Allowance for loan losses (14,022) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 131,147 Gross charge-offs - nine months ended September 30, 2023 $ 2,866 5,580 583 27 80 128 9,264 Private education loans - Nelnet Bank (a): Loans in-school/grace/deferment $ 9,028 12,210 1,218 1,119 — — 23,575 Loans in forbearance 147 683 339 — — — 1,169 Loans in repayment status: Loans current 26,709 182,313 116,684 7,889 — — 333,595 Loans delinquent 30-59 days 228 249 166 36 — — 679 Loans delinquent 60-89 days 4 165 243 — — — 412 Loans delinquent 90 days or greater 129 195 187 — — — 511 Total loans in repayment 27,070 182,922 117,280 7,925 — — 335,197 Total private education loans $ 36,245 195,815 118,837 9,044 — — 359,941 Accrued interest receivable 1,905 Deferred origination costs, net of unaccreted discount 5,578 Allowance for loan losses (3,083) Total private education loans and accrued interest receivable, net of allowance for loan losses $ 364,341 Gross charge-offs - nine months ended September 30, 2023 $ 20 637 — — — — 657 Nine months ended September 30, 2023 2022 2021 2020 2019 Prior years Total Consumer and other loans - Nelnet Bank (a): Loans in deferment $ 95 — — — — — 95 Loans in forbearance 32 — — — — — 32 Loans in repayment status: Loans current 47,813 490 55 — — — 48,358 Loans delinquent 30-59 days 527 — — — — — 527 Loans delinquent 60-89 days 306 — — — — — 306 Loans delinquent 90 days or greater 293 — — — — — 293 Total loans in repayment 48,939 490 55 — — — 49,484 Total consumer and other loans $ 49,066 490 55 — — — 49,611 Accrued interest receivable 373 Loan discount (7) Allowance for loan losses (3,853) Total consumer and other loans and accrued interest receivable, net of allowance for loan losses $ 46,124 Gross charge-offs - nine months ended September 30, 2023 $ 517 — — — — — 517 (a) For the periods presented for Nelnet Bank, the delinquency bucket periods conform with the delinquency bucket periods reflected in Nelnet Bank's Call Reports filed with the Federal Deposit Insurance Corporation. |