DocuSign (DOCU) 10-Q 5 Jun 20 2021 Q1 Quarterly report Financial data

Cover Page

Cover Page - shares	3 Months Ended
	Apr. 30, 2020	May 29, 2020
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Apr. 30, 2020
Document Transition Report	false
Entity File Number	001-38465
Entity Registrant Name	DOCUSIGN, INC.
Entity Central Index Key	0001261333
Current Fiscal Year End Date	--01-31
Amendment Flag	false
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	Q1
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	91-2183967
Entity Address, Address Line One	221 Main St.
Entity Address, Address Line Two	Suite 1550
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94105
City Area Code	415
Local Phone Number	489-4940
Title of 12(b) Security	Common Stock, par value $0.0001 per share
Trading Symbol	DOCU
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Emerging Growth Company	false
Entity Small Business	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		183,508,855

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
Current assets
Cash and cash equivalents	$ 442,237	$ 241,203
Investments—current	315,712	414,939
Restricted cash	280	280
Accounts receivable	220,602	237,841
Contract assets—current	13,236	12,502
Prepaid expenses and other current assets	51,176	37,125
Total current assets	1,043,243	943,890
Investments—noncurrent	140,117	239,729
Property and equipment, net	134,811	128,293
Operating lease right-of-use assets	161,484	149,833
Goodwill	193,594	194,882
Intangible assets, net	52,241	56,500
Deferred contract acquisition costs—noncurrent	169,686	153,333
Other assets—noncurrent	26,312	24,678
Total assets	1,921,488	1,891,138
Current liabilities
Accounts payable	21,504	28,144
Accrued expenses and other current liabilities	46,475	54,344
Accrued compensation	81,653	83,189
Contract liabilities—current	552,345	507,560
Operating lease liabilities—current	27,613	20,728
Total current liabilities	729,590	693,965
Convertible senior notes, net	472,162	465,321
Contract liabilities—noncurrent	11,287	11,478
Operating lease liabilities—noncurrent	173,750	162,432
Deferred tax liability—noncurrent	4,814	4,920
Other liabilities—noncurrent	7,097	6,695
Total liabilities	1,398,700	1,344,811
Commitments and contingencies (Note 10)
Stockholders’ equity
Preferred stock, $0.0001 par value; 10,000 shares authorized, 0 shares issued and outstanding as of April 30, 2020 and January 31, 2020	0	0
Common stock, $0.0001 par value; 500,000 shares authorized, 183,428 shares outstanding as of April 30, 2020; 500,000 shares authorized, 181,254 shares outstanding as of January 31, 2020	18	18
Additional paid-in capital	1,714,462	1,685,167
Accumulated other comprehensive loss	(6,703)	(1,673)
Accumulated deficit	(1,184,989)	(1,137,185)
Total stockholders’ equity	522,788	546,327
Total liabilities and stockholders’ equity	$ 1,921,488	$ 1,891,138

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (Parenthetical) - $ / shares	Apr. 30, 2020	Jan. 31, 2020
Statement of Financial Position [Abstract]
Preferred stock, par value (in usd per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized (in shares)	10,000,000	10,000,000
Preferred stock, shares issued (in shares)	0	0
Preferred stock, shares outstanding (in shares)	0	0
Common stock, par value (in usd per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	500,000,000	500,000,000
Common stock, shares outstanding (in shares)	183,428,000	181,254,000

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Revenue:
Total revenue	$ 297,017	$ 213,962
Cost of revenue:
Total cost of revenue	74,032	52,019
Gross profit	222,985	161,943
Operating expenses:
Sales and marketing	171,793	129,936
Research and development	54,234	37,183
General and administrative	38,811	37,261
Total operating expenses	264,838	204,380
Loss from operations	(41,853)	(42,437)
Interest expense	(7,560)	(7,156)
Interest income and other income, net	3,742	5,217
Loss before provision for income taxes	(45,671)	(44,376)
Provision for income taxes	2,133	1,346
Net loss	$ (47,804)	$ (45,722)
Basic and diluted (in usd per share)	$ (0.26)	$ (0.27)
Weighted-average common shares outstanding (in shares)	182,978	172,101
Other comprehensive loss:
Foreign currency translation loss, net of tax	$ (5,189)	$ (1,631)
Unrealized gains on investments, net of tax	159	338
Other comprehensive loss	(5,030)	(1,293)
Comprehensive loss	(52,834)	(47,015)
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	53,551	42,271
Sales and marketing
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	24,665	18,102
Research and development
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	11,885	7,317
General and administrative
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	9,012	11,130
Subscription
Revenue:
Total revenue	280,922	201,458
Cost of revenue:
Total cost of revenue	52,010	33,119
Subscription | Cost of revenue
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	3,864	2,282
Professional services and other
Revenue:
Total revenue	16,095	12,504
Cost of revenue:
Total cost of revenue	22,022	18,900
Professional services and other | Cost of revenue
Stock-based compensation expense included in costs and expenses:
Stock-based compensation expense	$ 4,125	$ 3,440

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Unaudited) - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive Loss	Accumulated Deficit
Beginning balance (in shares) at Jan. 31, 2019		169,303
Beginning balance at Jan. 31, 2019	$ 614,362	$ 17	$ 1,545,088	$ (1,965)	$ (928,778)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)		2,634
Exercise of stock options	32,254		32,254
Settlement of RSUs (in shares)		1,460
Settlement of RSUs	0
Tax withholding on RSU settlement	(56,137)		(56,137)
Employee stock purchase plan (in shares)		231
Employee stock purchase plan	10,563		10,563
Employee stock-based compensation expense	43,703		43,703
Net loss	(45,722)				(45,722)
Other comprehensive loss, net	(1,293)			(1,293)
Ending balance (in shares) at Apr. 30, 2019		173,628
Ending balance at Apr. 30, 2019	597,682	$ 17	1,575,471	(3,258)	(974,548)
Beginning balance (in shares) at Jan. 31, 2020		181,254
Beginning balance at Jan. 31, 2020	$ 546,327	$ 18	1,685,167	(1,673)	(1,137,185)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Exercise of stock options (in shares)	840	840
Exercise of stock options	$ 7,635		7,635
Settlement of RSUs (in shares)		1,078
Settlement of RSUs	0
Tax withholding on RSU settlement	(46,723)		(46,723)
Employee stock purchase plan (in shares)		256
Employee stock purchase plan	13,590		13,590
Employee stock-based compensation expense	54,793		54,793
Net loss	(47,804)				(47,804)
Other comprehensive loss, net	(5,030)			(5,030)
Ending balance (in shares) at Apr. 30, 2020		183,428
Ending balance at Apr. 30, 2020	$ 522,788	$ 18	$ 1,714,462	$ (6,703)	$ (1,184,989)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Cash flows from operating activities:
Net loss	$ (47,804)	$ (45,722)
Adjustments to reconcile net to net cash used in operating activities
Depreciation and amortization	14,039	11,971
Amortization of deferred contract acquisition and fulfillment costs	21,360	14,260
Amortization of debt discount and transaction costs	6,842	6,454
Non-cash operating lease costs	6,324	4,128
Stock-based compensation expense	53,551	42,271
Deferred income taxes	(104)	52
Other	504	(1,111)
Changes in operating assets and liabilities
Accounts receivable	17,239	57,414
Contract assets	(740)	(2,701)
Prepaid expenses and other current assets	(9,660)	(7,107)
Deferred contract acquisition and fulfillment costs	(41,037)	(20,487)
Other assets	(1,364)	541
Accounts payable	(2,554)	282
Accrued expenses and other liabilities	(916)	4,710
Accrued compensation	(1,536)	(19,869)
Contract liabilities	44,594	4,274
Operating lease liabilities	406	(3,705)
Net cash provided by operating activities	59,144	45,655
Cash flows from investing activities:
Purchases of marketable securities	0	(375,211)
Sales of marketable securities	28,986	0
Maturities of marketable securities	170,071	92,457
Purchases of strategic investments	0	(15,500)
Purchases of strategic investments	(3,000)	0
Purchases of property and equipment	(26,389)	(15,237)
Net cash provided by (used in) investing activities	169,668	(313,491)
Cash flows from financing activities:
Payment of tax withholding obligation on RSU settlement	(46,723)	(56,137)
Proceeds from exercise of stock options	7,635	32,254
Proceeds from employee stock purchase plan	13,590	10,563
Net cash used in financing activities	(25,498)	(13,320)
Effect of foreign exchange on cash, cash equivalents and restricted cash	(2,280)	(379)
Net increase (decrease) in cash, cash equivalents and restricted cash	201,034	(281,535)
Cash, cash equivalents and restricted cash at beginning of period	241,483	518,178
Cash, cash equivalents and restricted cash at end of period	442,517	236,643
Supplemental disclosure:
Cash paid for interest	1,438	1,414
Cash paid for operating lease liabilities	6,389	4,729
Cash paid for income taxes	416	131
Non-cash investing and financing activities:
Property and equipment in accounts payable and accrued expenses and other current liabilities	3,445	3,791
Operating lease right-of-use assets exchanged for lease obligations	18,745	53,653
Derecognition of build-to-suit lease	$ 0	$ 2,479

Summary of Significant Accounti

Summary of Significant Accounting Policies	3 Months Ended
	Apr. 30, 2020
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Organization and Description of Business DocuSign, Inc. (“we,” “our” or “us”) was incorporated in the State of Washington in April 2003. We merged with and into DocuSign, Inc., a Delaware corporation, in March 2015. We provide a platform that enables businesses of all sizes to digitally prepare, execute and act on agreements, thereby simplifying and accelerating the process of doing business. Basis of Presentation and Principles of Consolidation Our condensed consolidated financial statements include those of DocuSign, Inc. and our subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. The accompanying condensed consolidated financial statements have been prepared in accordance with United States (“U.S.”) generally accepted accounting principles (“GAAP”) for interim financial information. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to the applicable rules and regulations of the Securities and Exchange Commission (“SEC”). Therefore, these unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes included in our 2020 Annual Report on Form 10-K. Our condensed consolidated financial statements are unaudited and have been prepared on a basis consistent with that used to prepare the audited annual consolidated financial statements and, in our opinion, include all adjustments of a normal recurring nature necessary for the fair statement of our financial position, results of operations and cash flows. Our condensed consolidated balance sheet as of January 31, 2020 was derived from audited financial statements but does not include all disclosures required by GAAP. The results of operations for the three months ended April 30, 2020 are not necessarily indicative of the results to be expected for the year ending January 31, 2021 . O ur fiscal year ends on January 3 1. References to fiscal 2021, for example, are to the fiscal year ending January 31, 2021. Certain prior year amounts have been reclassified to conform to current year presentation. These amounts were not material to any of the periods presented. Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions in the condensed consolidated financial statements and notes thereto. Significant items subject to such estimates and assumptions made by management include, but are not limited to, the determination of: • the fair value of assets acquired and liabilities assumed in business combinations; • the average period of benefit associated with deferred contract acquisition costs and fulfillment costs; • the valuation of strategic investments; • the fair value of certain stock awards issued; • the f air value of the liability and equity components of convertible notes; • the useful life and recoverability of long-lived assets; • the discount rate used for operating leases; and • the recognition, measurement and valuation of deferred income taxes. The World Health Organization declared in March 2020 that the outbreak of the coronavirus disease named COVID-19 constitutes a pandemic. We have undertaken measures to protect our employees, partners and customers. There can be no assurance that these measures will be effective, however, or that we can adopt them without adversely affecting our business operations. In addition, the COVID-19 pandemic has created and may continue to create significant uncertainty in global financial markets, which may decrease technology spending, depress demand for our solutions and harm our business and results of operations. As of the date of issuance of the financial statements, we are not aware of any specific event or circumstance that would require us to update our estimates, judgments or revise the carrying value of our assets or liabilities. These estimates may change, as new events occur and additional information is obtained, and are recognized in the condensed consolidated financial statements as soon as they become known. Actual results could differ from those estimates and any such differences may be material to our financial statements. Significant Accounting Policies There have been no changes to our significant accounting policies described in our 2020 Annual Report on Form 10-K that have had a material impact on our consolidated financial statements and related notes. Concentration of Credit Risk Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash, cash equivalents, marketable securities and accounts receivable. Although we deposit our cash with multiple financial institutions, the deposits, at times, may exceed federally insured limits. We have not experienced any losses on our deposits of cash and cash equivalents. Cash equivalents consist of money market funds which are invested through financial institutions in the U.S. Management believes that the institutions are financially stable and, accordingly, minimal credit risk exists. We perform ongoing credit evaluations of our customers, do not require collateral and maintain allowances for potential credit losses on customers’ accounts using the expected loss model. Investments Investments in marketable securities consist of commercial paper, corporate notes and bonds, as well as U.S. Treasury and government agency securities. Management determines the appropriate classification of investments at the time of purchase and reevaluates such determination at each balance sheet date. Marketable securities are classified as available-for-sale and are carried at fair value in the consolidated balance sheet and are classified as short-term or long-term based on their remaining contractual maturities. We evaluate our investments with unrealized loss positions at the individual security level to determine whether the unrealized loss was related to credit or noncredit factors. We consider whether a credit loss exists based on the extent of the unrealized loss position, any adverse conditions specifically related to the security or the issuer's operating environment, pay structure of the security, the issuer's payment history and any changes in the issuer's credit rating. Estimated credit losses are determined using a discounted cash flow model and recorded as an allowance, with changes in expected credit losses on our investments recorded in “Interest income and other income, net” in the consolidated statements of operations and comprehensive loss. Unrealized gains and losses related to noncredit factors are reflected in “Other comprehensive income (loss)” on the consolidated balance sheets. Recently Adopted Accounting Pronouncements On February 1, 2020, we adopted Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326). The FASB subsequently issued ASU No. 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments. These updates change the impairment model for most financial assets and will require the use of an expected loss model in place of the currently used incurred loss method. Under this model, entities will be required to estimate the lifetime expected credit loss on such instruments and record an allowance to offset the amortized cost basis of the financial asset, resulting in a net presentation of the amount expected to be collected on the financial asset. The effect of adopting ASU 2016-13 and ASU 2019-04 on our consolidated financial statements and related disclosures was not material for the three months ended April 30, 2020. On February 1, 2020, we adopted ASU No. 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40), which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal use software license). The accounting for the service element of a hosting arrangement that is a service contract is not affected by the amendments in this update. The impact of prospectively adopting ASU 2018-15 on our consolidated financial statements was not material for the three months ended April 30, 2020. Other Recent Accounting Pronouncements Other recently issued accounting pronouncements are not expected to have a material impact on our consolidated financial statements.

Revenue and Performance Obligat

Revenue and Performance Obligations	3 Months Ended
	Apr. 30, 2020
Revenue from Contract with Customer [Abstract]
Revenue and Performance Obligations	Revenue and Performance Obligations Subscription revenue is recognized over time and accounted for approximately 95% and 94% of our revenue for the three months ended April 30, 2020 and 2019. As of April 30, 2020, the amount of the transaction price allocated to remaining performance obligations for contracts greater than one year was $784.9 million. We expect to recognize 54% of the transaction price allocated to remaining performance obligations within the 12 months following April 30, 2020, in our consolidated statement of operations and comprehensive loss. Contract assets represent amounts for which we have recognized revenue, pursuant to our revenue recognition policy, for contracts that have not yet been invoiced to our customers where there is a remaining performance obligation, typically for multi-year arrangements. Total contract assets were $14.2 million and $13.4 million as of April 30, 2020 and January 31, 2020, of which $0.9 million were noncurrent for both periods and included within “ Other assets—noncurrent ” on our condensed consolidated balance sheets. The change in contract assets reflects the difference in timing between our satisfaction of remaining performance obligations and our contractual right to bill our customers. Contract liabilities consist of deferred revenue and include payments received in advance of performance under the contract. Such amounts are generally recognized as revenue over the contractual period. For the three months ended April 30, 2020 and 2019, we recognized revenue of $224.7 million and $157.0 million that was included in the corresponding contract liability balance at the beginning of the periods presented. We receive payments from customers based upon contractual billing schedules. We record accounts receivable when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically 30 days. The following table represents a rollforward of our deferred contract acquisition and fulfillment costs: Three Months Ended April 30, (in thousands) 2020 2019 Deferred Contract Acquisition Costs Beginning balance $ 155,697 $ 115,985 Additions to deferred contract acquisition costs 34,158 17,401 Amortization of deferred contract acquisition costs (16,941) (13,150) Cumulative translation adjustment (1,533) (1,103) Ending balance $ 171,381 $ 119,133 Deferred Contract Fulfillment Costs Beginning balance $ 8,218 $ 3,432 Additions to deferred contract fulfillment costs 6,879 3,086 Amortization of deferred contract fulfillment costs (4,419) (1,110) Ending balance $ 10,678 $ 5,408

Fair Value Measurements

Fair Value Measurements	3 Months Ended
	Apr. 30, 2020
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements The following table summarizes our financial assets that are measured at fair value on a recurring basis: April 30, 2020 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Level 1: Cash equivalents (1) Money market funds $ 169,397 $ — $ — $ 169,397 Level 2: Available-for-sale securities Commercial paper 9,472 20 — 9,492 Corporate notes and bonds 283,699 1,204 (523) 284,380 U.S. Treasury securities 53,062 310 — 53,372 U.S. government agency securities 108,313 320 (48) 108,585 Level 2 total 454,546 1,854 (571) 455,829 Total $ 623,943 $ 1,854 $ (571) $ 625,226 January 31, 2020 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Level 1: Cash equivalents (1) Money market funds $ 165,424 $ — $ — $ 165,424 Level 2: Available-for-sale securities Commercial paper 14,919 7 (1) 14,925 Corporate notes and bonds 372,844 891 (31) 373,704 U.S. Treasury securities 90,697 153 (1) 90,849 U.S. government agency securities 175,086 153 (49) 175,190 Level 2 total 653,546 1,204 (82) 654,668 Total $ 818,970 $ 1,204 $ (82) $ 820,092 (1) Included in “cash and cash equivalents” in our consolidated balance sheets as of April 30, 2020 and January 31, 2020, in addition to cash of $272.8 million and $75.8 million. We use quoted prices in active markets for identical assets to determine the fair value of our Level 1 investments. The fair value of our Level 2 investments is determined using pricing based on quoted market prices or alternative market observable inputs . The fair value of our available-for-sale securities as of April 30, 2020, by remaining contractual maturities, were as follows (in thousands): Due in one year or less $ 315,712 Due in one to two years 140,117 $ 455,829 As of April 30, 2020, we had a total of 133 available-for-sale securities, with 43 securities in an unrealized loss position. An allowance for credit losses was deemed unnecessary for these securities, given the extent of the unrealized loss positions as well the issuers' high credit ratings and consistent payment history. As of January 31, 2020, we had 178 available-for-sale securities, none of which were considered to be other-than-temporarily impaired. We had no liabilities measured at fair value on a recurring basis as of April 30, 2020 and January 31, 2020. Convertible Senior Notes As of April 30, 2020 and January 31, 2020, the estimated fair value of our 0.5% Convertible Senior Notes (the “Notes”) with aggregate principal amount of $575.0 million was $903.0 million and $743.5 million. We estimated the fair value based on the quoted market prices in an inactive market on the last trading day of the reporting period (Level 2). The Notes are recorded at face value less unamortized debt discount and transaction costs as “Convertible senior notes, net” on our consolidated balance sheets. Refer to Note 8 for further information.

Property and Equipment, Net

Property and Equipment, Net	3 Months Ended
	Apr. 30, 2020
Property, Plant and Equipment [Abstract]
Property and Equipment, Net	Property and Equipment, Net Property and equipment consisted of the following: (in thousands) April 30, 2020 January 31, 2020 Computer and network equipment $ 74,146 $ 66,937 Software, including capitalized software development costs 38,595 33,373 Furniture and office equipment 17,529 16,752 Leasehold improvements 69,327 59,564 199,597 176,626 Less: Accumulated depreciation (89,286) (81,228) 110,311 95,398 Work in progress 24,500 32,895 $ 134,811 $ 128,293 As of April 30, 2020 and January 31, 2020 , work in progress consisted primarily of capitalized costs of internally-developed software projects under development and leasehold improvements related to office build-out projects. We capitalized $5.1 million and $5.9 million of internally developed software and implementation costs incurred in hosting arrangements for the three months ended April 30, 2020 and 2019. Such amounts included capitalized stock-based compensation of $1.2 million and $1.4 million in the three months ended April 30, 2020 and 2019 . Depreciation expense associated with property and equipment $9.8 million and $7.2 million for the three months ended

Goodwill and Intangible Assets,

Goodwill and Intangible Assets, Net	3 Months Ended
	Apr. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets, Net	Goodwill and Intangible Assets, Net The changes in the carrying amount of goodwill were as follows (in thousands): Balance at January 31, 2020 $ 194,882 Cumulative translation adjustment (1,288) Balance at April 30, 2020 $ 193,594 Intangible assets consisted of the following: As of April 30, 2020 As of January 31, 2020 (in thousands, except years) Weighted-average Remaining Useful Life (Years) Estimated Fair Value Accumulated Amortization Acquisition-related Intangibles, Net Estimated Fair Value Accumulated Amortization Acquisition-related Intangibles, Net Existing technology 1.4 $ 31,594 $ (26,191) $ 5,403 $ 31,594 $ (25,164) $ 6,430 Tradenames / trademarks 0.0 2,419 (2,419) — 2,419 (2,369) 50 Customer contracts & related relationships 7.3 65,782 (21,032) 44,750 65,782 (19,071) 46,711 Certifications 0.5 6,917 (6,575) 342 6,917 (6,229) 688 Maintenance contracts & related relationships 0.5 1,498 (1,478) 20 1,498 (1,403) 95 Backlog—Subscription 0.4 6,400 (5,308) 1,092 6,400 (4,508) 1,892 6.5 $ 114,610 $ (63,003) 51,607 $ 114,610 $ (58,744) 55,866 Cumulative translation adjustment 634 634 Total $ 52,241 $ 56,500 Amortization of finite-lived intangible assets was as follows: Three Months Ended April 30, (in thousands) 2020 2019 Cost of subscription revenue $ 1,348 $ 1,627 Sales and marketing 2,911 3,106 Total $ 4,259 $ 4,733 As of April 30, 2020, future amortization of finite-lived intangibles that will be recorded in cost of revenue and operating expenses is estimated as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 9,559 2022 8,370 2023 6,023 2024 6,023 2025 6,023 Thereafter 15,609 Total $ 51,607

Contract Balances

Contract Balances	3 Months Ended
	Apr. 30, 2020
Revenue from Contract with Customer [Abstract]
Contract Balances	Revenue and Performance Obligations Subscription revenue is recognized over time and accounted for approximately 95% and 94% of our revenue for the three months ended April 30, 2020 and 2019. As of April 30, 2020, the amount of the transaction price allocated to remaining performance obligations for contracts greater than one year was $784.9 million. We expect to recognize 54% of the transaction price allocated to remaining performance obligations within the 12 months following April 30, 2020, in our consolidated statement of operations and comprehensive loss. Contract assets represent amounts for which we have recognized revenue, pursuant to our revenue recognition policy, for contracts that have not yet been invoiced to our customers where there is a remaining performance obligation, typically for multi-year arrangements. Total contract assets were $14.2 million and $13.4 million as of April 30, 2020 and January 31, 2020, of which $0.9 million were noncurrent for both periods and included within “ Other assets—noncurrent ” on our condensed consolidated balance sheets. The change in contract assets reflects the difference in timing between our satisfaction of remaining performance obligations and our contractual right to bill our customers. Contract liabilities consist of deferred revenue and include payments received in advance of performance under the contract. Such amounts are generally recognized as revenue over the contractual period. For the three months ended April 30, 2020 and 2019, we recognized revenue of $224.7 million and $157.0 million that was included in the corresponding contract liability balance at the beginning of the periods presented. We receive payments from customers based upon contractual billing schedules. We record accounts receivable when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically 30 days. The following table represents a rollforward of our deferred contract acquisition and fulfillment costs: Three Months Ended April 30, (in thousands) 2020 2019 Deferred Contract Acquisition Costs Beginning balance $ 155,697 $ 115,985 Additions to deferred contract acquisition costs 34,158 17,401 Amortization of deferred contract acquisition costs (16,941) (13,150) Cumulative translation adjustment (1,533) (1,103) Ending balance $ 171,381 $ 119,133 Deferred Contract Fulfillment Costs Beginning balance $ 8,218 $ 3,432 Additions to deferred contract fulfillment costs 6,879 3,086 Amortization of deferred contract fulfillment costs (4,419) (1,110) Ending balance $ 10,678 $ 5,408

Deferred Contract Acquisition a

Deferred Contract Acquisition and Fulfillment Costs	3 Months Ended
	Apr. 30, 2020
Revenue from Contract with Customer [Abstract]
Deferred Contract Acquisition and Fulfillment Costs	Revenue and Performance Obligations Subscription revenue is recognized over time and accounted for approximately 95% and 94% of our revenue for the three months ended April 30, 2020 and 2019. As of April 30, 2020, the amount of the transaction price allocated to remaining performance obligations for contracts greater than one year was $784.9 million. We expect to recognize 54% of the transaction price allocated to remaining performance obligations within the 12 months following April 30, 2020, in our consolidated statement of operations and comprehensive loss. Contract assets represent amounts for which we have recognized revenue, pursuant to our revenue recognition policy, for contracts that have not yet been invoiced to our customers where there is a remaining performance obligation, typically for multi-year arrangements. Total contract assets were $14.2 million and $13.4 million as of April 30, 2020 and January 31, 2020, of which $0.9 million were noncurrent for both periods and included within “ Other assets—noncurrent ” on our condensed consolidated balance sheets. The change in contract assets reflects the difference in timing between our satisfaction of remaining performance obligations and our contractual right to bill our customers. Contract liabilities consist of deferred revenue and include payments received in advance of performance under the contract. Such amounts are generally recognized as revenue over the contractual period. For the three months ended April 30, 2020 and 2019, we recognized revenue of $224.7 million and $157.0 million that was included in the corresponding contract liability balance at the beginning of the periods presented. We receive payments from customers based upon contractual billing schedules. We record accounts receivable when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically 30 days. The following table represents a rollforward of our deferred contract acquisition and fulfillment costs: Three Months Ended April 30, (in thousands) 2020 2019 Deferred Contract Acquisition Costs Beginning balance $ 155,697 $ 115,985 Additions to deferred contract acquisition costs 34,158 17,401 Amortization of deferred contract acquisition costs (16,941) (13,150) Cumulative translation adjustment (1,533) (1,103) Ending balance $ 171,381 $ 119,133 Deferred Contract Fulfillment Costs Beginning balance $ 8,218 $ 3,432 Additions to deferred contract fulfillment costs 6,879 3,086 Amortization of deferred contract fulfillment costs (4,419) (1,110) Ending balance $ 10,678 $ 5,408

Senior Notes

Senior Notes	3 Months Ended
	Apr. 30, 2020
Debt Disclosure [Abstract]
Senior Notes	Senior Notes In September 2018, we issued $575.0 million in aggregate principal amount of the Notes due in 2023, which included the initial purchasers’ exercise in full of their option to purchase an additional $75.0 million principal amount of the Notes, in a private placement to qualified institutional buyers in an offering exempt from registration under the Securities Act of 1933, as amended. The net proceeds from the issuance of the Notes were $560.8 million after deducting the initial purchasers’ discounts and transaction costs. As of April 30, 2020, the conversion conditions described in our 2020 Annual Report on Form 10-K have not been met and therefore the Notes are not yet convertible. The net carrying value of the liability component of the Notes was as follows: (in thousands) April 30, 2020 January 31, 2020 Principal $ 575,000 $ 575,000 Less: unamortized debt discount (95,132) (101,461) Less: unamortized transaction costs (7,706) (8,218) Net carrying amount $ 472,162 $ 465,321 As of April 30, 2020 and January 31, 2020, the net carrying amount of the equity component of the Notes was $131.3 million, net of $3.3 million transaction costs. The interest expense recognized related to the Notes was as follows: Three Months Ended April 30, (in thousands) 2020 2019 Contractual interest expense $ 718 $ 710 Amortization of debt discount 6,329 5,970 Amortization of transaction costs 513 484 Total $ 7,560 $ 7,164 Capped Calls To minimize the potential economic dilution to our common stock upon conversion of the Notes, we entered into privately-negotiated capped call transactions (“Capped Calls”) with certain counterparties and incurred costs of $67.6 million related to the transactions. The Capped Calls each have an initial strike price of approximately $71.50 per share, subject to certain adjustments, which corresponds to the initial conversion price of the Notes. The Capped Calls have initial cap prices of $110.00 per share, subject to certain adjustments. The Capped Calls cover, subject to anti-dilution adjustments, approximately 8.0 million shares of common stock. Impact on Loss Per Share In periods when we have net income, the Notes will not have an impact on our diluted earnings per share until the average market price of our common stock exceeds the initial conversion price of $71.50 per share, as we intend and have the ability to settle the principal amount of the Notes in cash upon conversion. We are required under the treasury stock method to compute the potentially dilutive shares of common stock related to the Notes for periods we report net income. However, upon conversion, there will be no economic dilution from the Notes until the average market price of our common stock exceeds the cap price of $110.00 per share, as exercise of the Capped Calls offsets any dilution from the Notes from the conversion price up to the cap price. Capped Calls are excluded from the calculation of diluted earnings per share, as they would be antidilutive.

Leases

Leases	3 Months Ended
	Apr. 30, 2020
Leases [Abstract]
Leases	Leases We lease offices under noncancelable operating lease agreements that expire at various dates through February 2032. As of April 30, 2020, we had no finance leases. Some operating leases contain escalation provisions for adjustments in the consumer price index. The following table is a summary of our lease costs: Three Months Ended April 30, (in thousands) 2020 2019 Operating lease cost $ 7,995 $ 5,706 Short-term lease cost 165 269 Total lease cost $ 8,160 $ 5,975 Future lease payments under noncancelable operating leases as of April 30, 2020, were as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 26,611 2022 36,542 2023 36,922 2024 37,285 2025 28,882 Thereafter 67,650 Total undiscounted cash flows $ 233,892 Less: imputed interest (32,529) Present value of lease liabilities $ 201,363 The weighted average remaining lease term and discount rate for operating leases as of April 30, 2020 were 7.2 years and 4.3%. six

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies As of April 30, 2020, we had unused letters of credit outstanding associated with our various operating leases totaling $9.0 million. We have entered into certain noncancelable contractual arrangements that require future purchases of goods and services. These arrangements primarily relate to cloud infrastructure support and sales and marketing activities. As of April 30, 2020, our future noncancelable minimum payments due under these contractual obligations with a remaining term of more than one year were as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 7,523 2022 14,985 2023 2,041 2024 1,419 2025 990 Thereafter 3,566 Total $ 30,524 Indemnification We enter into indemnification provisions under our agreements with customers and other companies in the ordinary course of business, including business partners, contractors and parties performing our research and development. Pursuant to these arrangements, we agree to indemnify and defend the indemnified party for certain claims and related losses suffered or incurred by the indemnified party from actual or threatened third-party claims because of our activities. The duration of these indemnification agreements is generally perpetual. The maximum potential amount of future payments we could be required to make under these indemnification clauses or agreements is not determinable. Historically, we have not incurred material costs to defend lawsuits or settle claims related to these indemnification agreements. As a result, we believe the fair value of these indemnification agreements is not material as of April 30, 2020, and January 31, 2020. We maintain commercial general liability insurance and product liability insurance to offset certain of our potential liabilities under these indemnification agreements. We have entered into indemnification agreements with each of our directors, executive officers and certain other officers. These agreements require us to indemnify such individuals, to the fullest extent permitted by Delaware law, for certain liabilities to which they may become subject as a result of their affiliation with us. Claims and Litigation From time to time, we may be subject to legal proceedings, claims and litigation made against us in the ordinary course of business. We believe the final outcome of these matters will not have a material adverse effect on our business, consolidated financial position, results of operations or cash flows.

Stockholders' Equity

Stockholders' Equity	3 Months Ended
	Apr. 30, 2020
Equity [Abstract]
Stockholders' Equity	Stockholders' Equity Equity Incentive Plans We maintain three stock-based compensation plans: the 2018 Equity Incentive Plan (the “2018 Plan”), the Amended and Restated 2011 Equity Incentive Plan (the “2011 Plan”) and the Amended and Restated 2003 Stock Plan (the “2003 Plan”). The 2018 Plan serves as a successor to the 2011 Plan and 2003 Plan and provides for the grant of stock-based awards to our employees, directors and consultants. Shares available for grant under the 2011 Plan that were reserved but not issued as of the effective date of the 2018 Plan were added to the reserves of the 2018 Plan. No additional awards under the 2011 Plan or 2003 Plan have been made since the effective date of the 2018 Plan. Outstanding awards under these two plans continue to be subject to the terms and conditions of the respective plans. As of April 30, 2020, 33.9 million shares of our common stock were available for issuance under the 2018 Plan. The 2018 Plan provides that the number of shares reserved will automatically increase on the first day of each fiscal year, beginning on February 1, 2019, and ending on February 1, 2028, by 5% of the total number of shares of our capital stock outstanding on the immediately preceding January 31st (or such lesser number of shares as our board of directors or a committee of our board of directors may approve). The most recent automatic increase of 9.1 million shares occurred on February 1, 2020. Stock Options Option activity for the three months ended April 30, 2020 was as follows: (in thousands, except years and per share data) Number of Options Weighted-Average Exercise Price Per Share Weighted-Average Remaining Contractual Term (Years) Aggregate Intrinsic Value Outstanding at January 31, 2020 6,882 $ 14.39 5.38 $ 441,247 Exercised (840) 9.01 Canceled/expired (12) 18.05 Outstanding at April 30, 2020 6,030 $ 15.13 5.61 $ 540,435 Vested and expected to vest at April 30, 2020 6,007 $ 15.12 5.61 $ 538,408 Exercisable at April 30, 2020 5,451 $ 14.87 5.49 $ 489,893 As of April 30, 2020, our total unrecognized compensation cost related to stock option grants was $4.2 million. We expect to recognize this expense over the remaining weighted-average period of approximately 0.7 years. RSUs RSUs granted under the 2018 Plan generally vest over a four RSU activity for the three months ended April 30, 2020 was as follows: (in thousands, except per share data) Number of Units Weighted-Average Grant Date Fair Value Unvested at January 31, 2020 13,859 $ 46.28 Granted 959 82.02 Vested (1,675) 38.95 Canceled (512) $ 47.37 Unvested at April 30, 2020 12,631 $ 49.93 As of April 30, 2020, our total unrecognized compensation cost related to RSUs was $474.1 million. We expect to recognize this expense over the remaining weighted-average period of approximately 2.4 years. 2018 Employee Stock Purchase Plan The Employee Stock Purchase Plan (“ESPP”) allows eligible employees to purchase shares of our common stock at a discounted price by accumulating funds, normally through payroll deductions, of up to 15% of their earnings. The purchase price for common stock under the ESPP is equal to 85% of the fair market value of our common stock on the first or last day of the offering period, whichever is lower. The ESPP provides for separate six The number of shares reserved under the ESPP will automatically increase on the first day of each fiscal year, starting on February 1, 2019 and continuing through February 1, 2028, in an amount equal to the lesser of (i) 1% of the total number of shares of our common stock outstanding on January 31 of the preceding fiscal year, (ii) 3.8 million shares, or (iii) a lesser number of shares determined by our board of directors. As of April 30, 2020, 6.5 million shares of our common stock were reserved for issuance under the ESPP.

Net Loss per Share Attributable

Net Loss per Share Attributable to Common Stockholders	3 Months Ended
	Apr. 30, 2020
Earnings Per Share [Abstract]
Net Loss per Share Attributable to Common Stockholders	Net Loss per Share Attributable to Common Stockholders The following table presents the calculation of basic and diluted net loss per share attributable to common stockholders for periods presented: Three Months Ended April 30, (in thousands, except per share data) 2020 2019 Numerator: Net loss attributable to common stockholders $ (47,804) $ (45,722) Denominator: Weighted-average common shares outstanding 182,978 172,101 Net loss per share attributable to common stockholders: Basic and diluted $ (0.26) $ (0.27) Outstanding potentially dilutive securities that were excluded from the diluted per share calculations because they would have been antidilutive are as follows: April 30, (in thousands) 2020 2019 RSUs 12,550 14,620 Stock options 6,030 10,989 ESPP 227 288 Convertible senior notes 2,553 — Total antidilutive securities 21,360 25,897

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2020
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes Our tax provision or benefit from income taxes for interim periods is determined using an estimate of our annual effective tax rate, adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter, we update our estimate of the annual effective tax rate, and if our estimated tax rate changes, we make a cumulative adjustment. Our income tax provision was $2.1 million and $1.3 million for the three months ended April 30, 2020 and 2019, respectively. The increase in the tax provision was primarily driven by higher foreign tax expenses, resulting from higher year-over-year earnings in certain foreign jurisdictions as we continue to scale our foreign operations to support our ongoing international growth. We review the likelihood that we will realize the benefit of our deferred tax assets and, therefore, the need for valuation allowances, on a quarterly basis. We maintain a valuation allowance against certain deferred tax assets, including all U.S. deferred tax assets and certain foreign deferred tax assets as a result of our history of losses in the U.S. and certain foreign jurisdictions, and the variability and uncertainty of operating results. In the event we determine our deferred tax assets are realizable based on our assessment of relevant factors, an adjustment to the valuation allowance may increase income in the period such determination is made. As of April 30, 2020, our gross unrecognized tax benefits totaled $13.7 million, excluding related accrued interest and penalties, of which $2.5 million would impact the effective tax rate if recognized. Our policy is to account for interest and penalties related to uncertain tax positions as a component of income tax provision. We do not expect to have any significant changes to unrecognized tax benefits during the next twelve months. We are subject to taxation in the U.S. and various foreign jurisdictions. Our tax years from inception in 2003 through April 30, 2020 remain subject to examination by U.S. and California taxing authorities, as well as taxing authorities in various other state and foreign jurisdictions. We are under examination by the Israel Tax Authority for tax years 2015 through 2018. We are not under examination in any other material jurisdiction. We believe that adequate amounts have been reserved in all jurisdictions.

Geographic Information

Geographic Information	3 Months Ended
	Apr. 30, 2020
Segment Reporting [Abstract]
Geographic Information	Geographic Information We operate in one operating segment and one reportable segment as we only report financial information on an aggregate and consolidated basis to the Chief Executive Officer, who is our chief operating decision maker. Revenue by geography is based on the address of the customer as specified in our master subscription agreement. Revenue by geographic area was as follows: Three Months Ended April 30, (in thousands) 2020 2019 U.S. $ 242,168 $ 176,266 International 54,849 37,696 Total revenue $ 297,017 $ 213,962 No single country other than the U.S. had revenue greater than 10% of total revenue in the three months ended April 30, 2020 and 2019 . Our long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows: (in thousands) April 30, 2020 January 31, 2020 U.S. 201,842 $ 182,288 International 94,453 95,838 Total long-lived assets $ 296,295 $ 278,126

Subsequent Events

Subsequent Events	3 Months Ended
	Apr. 30, 2020
Subsequent Events [Abstract]
Subsequent Events	Subsequent EventsOn February 26, 2020, we entered into a Share Purchase Agreement to acquire all outstanding equity in Seal Software Group Limited, a leading contract analytics and artificial intelligence technology provider, for approximately $185.1 million in cash, subject to adjustments. The acquisition closed on May 1, 2020.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Apr. 30, 2020
Accounting Policies [Abstract]
Principles of Consolidation	Basis of Presentation and Principles of Consolidation Our condensed consolidated financial statements include those of DocuSign, Inc. and our subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. The accompanying condensed consolidated financial statements have been prepared in accordance with United States (“U.S.”) generally accepted accounting principles (“GAAP”) for interim financial information. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to the applicable rules and regulations of the Securities and Exchange Commission (“SEC”). Therefore, these unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes included in our 2020 Annual Report on Form 10-K. Our condensed consolidated financial statements are unaudited and have been prepared on a basis consistent with that used to prepare the audited annual consolidated financial statements and, in our opinion, include all adjustments of a normal recurring nature necessary for the fair statement of our financial position, results of operations and cash flows. Our condensed consolidated balance sheet as of January 31, 2020 was derived from audited financial statements but does not include all disclosures required by GAAP. The results of operations for the three months ended April 30, 2020 are not necessarily indicative of the results to be expected for the year ending January 31, 2021 .
Basis of Presentation	Basis of Presentation and Principles of Consolidation Our condensed consolidated financial statements include those of DocuSign, Inc. and our subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation. The accompanying condensed consolidated financial statements have been prepared in accordance with United States (“U.S.”) generally accepted accounting principles (“GAAP”) for interim financial information. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to the applicable rules and regulations of the Securities and Exchange Commission (“SEC”). Therefore, these unaudited interim consolidated financial statements should be read in conjunction with the consolidated financial statements and related notes included in our 2020 Annual Report on Form 10-K. Our condensed consolidated financial statements are unaudited and have been prepared on a basis consistent with that used to prepare the audited annual consolidated financial statements and, in our opinion, include all adjustments of a normal recurring nature necessary for the fair statement of our financial position, results of operations and cash flows. Our condensed consolidated balance sheet as of January 31, 2020 was derived from audited financial statements but does not include all disclosures required by GAAP. The results of operations for the three months ended April 30, 2020 are not necessarily indicative of the results to be expected for the year ending January 31, 2021 .
Fiscal Year	O ur fiscal year ends on January 3 1. References to fiscal 2021, for example, are to the fiscal year ending January 31, 2021. Certain prior year amounts have been reclassified to conform to current year presentation. These amounts were not material to any of the periods presented.
Use of Estimates	Use of Estimates The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions in the condensed consolidated financial statements and notes thereto. Significant items subject to such estimates and assumptions made by management include, but are not limited to, the determination of: • the fair value of assets acquired and liabilities assumed in business combinations; • the average period of benefit associated with deferred contract acquisition costs and fulfillment costs; • the valuation of strategic investments; • the fair value of certain stock awards issued; • the f air value of the liability and equity components of convertible notes; • the useful life and recoverability of long-lived assets; • the discount rate used for operating leases; and • the recognition, measurement and valuation of deferred income taxes.
Concentration of Credit Risk	Concentration of Credit Risk Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash, cash equivalents, marketable securities and accounts receivable. Although we deposit our cash with multiple financial institutions, the deposits, at times, may exceed federally insured limits. We have not experienced any losses on our deposits of cash and cash equivalents. Cash equivalents consist of money market funds which are invested through financial institutions in the U.S. Management believes that the institutions are financially stable and, accordingly, minimal credit risk exists.
Investments	Investments Investments in marketable securities consist of commercial paper, corporate notes and bonds, as well as U.S. Treasury and government agency securities. Management determines the appropriate classification of investments at the time of purchase and reevaluates such determination at each balance sheet date. Marketable securities are classified as available-for-sale and are carried at fair value in the consolidated balance sheet and are classified as short-term or long-term based on their remaining contractual maturities. We evaluate our investments with unrealized loss positions at the individual security level to determine whether the unrealized loss was related to credit or noncredit factors. We consider whether a credit loss exists based on the extent of the unrealized loss position, any adverse conditions specifically related to the security or the issuer's operating environment, pay structure of the security, the issuer's payment history and any changes in the issuer's credit rating. Estimated credit losses are determined using a discounted cash flow model and recorded as an allowance, with changes in expected credit losses on our investments recorded in “Interest income and other income, net” in the consolidated statements of operations and comprehensive loss. Unrealized gains and losses related to noncredit factors are reflected in “Other comprehensive income (loss)” on the consolidated balance sheets.
Recently Adopted Accounting Pronouncements and Other Recent Accounting Pronouncements	Recently Adopted Accounting Pronouncements On February 1, 2020, we adopted Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326). The FASB subsequently issued ASU No. 2019-04, Codification Improvements to Topic 326, Financial Instruments - Credit Losses, Topic 815, Derivatives and Hedging, and Topic 825, Financial Instruments. These updates change the impairment model for most financial assets and will require the use of an expected loss model in place of the currently used incurred loss method. Under this model, entities will be required to estimate the lifetime expected credit loss on such instruments and record an allowance to offset the amortized cost basis of the financial asset, resulting in a net presentation of the amount expected to be collected on the financial asset. The effect of adopting ASU 2016-13 and ASU 2019-04 on our consolidated financial statements and related disclosures was not material for the three months ended April 30, 2020. On February 1, 2020, we adopted ASU No. 2018-15, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40), which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal use software license). The accounting for the service element of a hosting arrangement that is a service contract is not affected by the amendments in this update. The impact of prospectively adopting ASU 2018-15 on our consolidated financial statements was not material for the three months ended April 30, 2020. Other Recent Accounting Pronouncements Other recently issued accounting pronouncements are not expected to have a material impact on our consolidated financial statements.

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	3 Months Ended
	Apr. 30, 2020
Fair Value Disclosures [Abstract]
Summary of assets and liabilities measured at fair value on a recurring basis	The following table summarizes our financial assets that are measured at fair value on a recurring basis: April 30, 2020 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Level 1: Cash equivalents (1) Money market funds $ 169,397 $ — $ — $ 169,397 Level 2: Available-for-sale securities Commercial paper 9,472 20 — 9,492 Corporate notes and bonds 283,699 1,204 (523) 284,380 U.S. Treasury securities 53,062 310 — 53,372 U.S. government agency securities 108,313 320 (48) 108,585 Level 2 total 454,546 1,854 (571) 455,829 Total $ 623,943 $ 1,854 $ (571) $ 625,226 January 31, 2020 (in thousands) Amortized Cost Gross Unrealized Gains Gross Unrealized Losses Estimated Fair Value Level 1: Cash equivalents (1) Money market funds $ 165,424 $ — $ — $ 165,424 Level 2: Available-for-sale securities Commercial paper 14,919 7 (1) 14,925 Corporate notes and bonds 372,844 891 (31) 373,704 U.S. Treasury securities 90,697 153 (1) 90,849 U.S. government agency securities 175,086 153 (49) 175,190 Level 2 total 653,546 1,204 (82) 654,668 Total $ 818,970 $ 1,204 $ (82) $ 820,092 (1) Included in “cash and cash equivalents” in our consolidated balance sheets as of April 30, 2020 and January 31, 2020, in addition to cash of $272.8 million and $75.8 million.
Fair value of available-for-sale marketable securities by remaining contractual maturities	The fair value of our available-for-sale securities as of April 30, 2020, by remaining contractual maturities, were as follows (in thousands): Due in one year or less $ 315,712 Due in one to two years 140,117 $ 455,829

Property and Equipment, Net (Ta

Property and Equipment, Net (Tables)	3 Months Ended
	Apr. 30, 2020
Property, Plant and Equipment [Abstract]
Property and equipment	Property and equipment consisted of the following: (in thousands) April 30, 2020 January 31, 2020 Computer and network equipment $ 74,146 $ 66,937 Software, including capitalized software development costs 38,595 33,373 Furniture and office equipment 17,529 16,752 Leasehold improvements 69,327 59,564 199,597 176,626 Less: Accumulated depreciation (89,286) (81,228) 110,311 95,398 Work in progress 24,500 32,895 $ 134,811 $ 128,293

Goodwill and Intangible Asset_2

Goodwill and Intangible Assets, Net (Tables)	3 Months Ended
	Apr. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of carrying amount of goodwill	The changes in the carrying amount of goodwill were as follows (in thousands): Balance at January 31, 2020 $ 194,882 Cumulative translation adjustment (1,288) Balance at April 30, 2020 $ 193,594
Schedule of intangible assets	Intangible assets consisted of the following: As of April 30, 2020 As of January 31, 2020 (in thousands, except years) Weighted-average Remaining Useful Life (Years) Estimated Fair Value Accumulated Amortization Acquisition-related Intangibles, Net Estimated Fair Value Accumulated Amortization Acquisition-related Intangibles, Net Existing technology 1.4 $ 31,594 $ (26,191) $ 5,403 $ 31,594 $ (25,164) $ 6,430 Tradenames / trademarks 0.0 2,419 (2,419) — 2,419 (2,369) 50 Customer contracts & related relationships 7.3 65,782 (21,032) 44,750 65,782 (19,071) 46,711 Certifications 0.5 6,917 (6,575) 342 6,917 (6,229) 688 Maintenance contracts & related relationships 0.5 1,498 (1,478) 20 1,498 (1,403) 95 Backlog—Subscription 0.4 6,400 (5,308) 1,092 6,400 (4,508) 1,892 6.5 $ 114,610 $ (63,003) 51,607 $ 114,610 $ (58,744) 55,866 Cumulative translation adjustment 634 634 Total $ 52,241 $ 56,500
Schedule of amortization of finite-lived intangible assets	Amortization of finite-lived intangible assets was as follows: Three Months Ended April 30, (in thousands) 2020 2019 Cost of subscription revenue $ 1,348 $ 1,627 Sales and marketing 2,911 3,106 Total $ 4,259 $ 4,733
Schedule of future amortization of finite-lived intangibles	As of April 30, 2020, future amortization of finite-lived intangibles that will be recorded in cost of revenue and operating expenses is estimated as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 9,559 2022 8,370 2023 6,023 2024 6,023 2025 6,023 Thereafter 15,609 Total $ 51,607

Deferred Contract Acquisition_2

Deferred Contract Acquisition and Fulfillment Costs (Tables)	3 Months Ended
	Apr. 30, 2020
Revenue from Contract with Customer [Abstract]
Deferred contract costs	The following table represents a rollforward of our deferred contract acquisition and fulfillment costs: Three Months Ended April 30, (in thousands) 2020 2019 Deferred Contract Acquisition Costs Beginning balance $ 155,697 $ 115,985 Additions to deferred contract acquisition costs 34,158 17,401 Amortization of deferred contract acquisition costs (16,941) (13,150) Cumulative translation adjustment (1,533) (1,103) Ending balance $ 171,381 $ 119,133 Deferred Contract Fulfillment Costs Beginning balance $ 8,218 $ 3,432 Additions to deferred contract fulfillment costs 6,879 3,086 Amortization of deferred contract fulfillment costs (4,419) (1,110) Ending balance $ 10,678 $ 5,408

Senior Notes (Tables)

Senior Notes (Tables)	3 Months Ended
	Apr. 30, 2020
Debt Disclosure [Abstract]
Schedule of convertible debt	The net carrying value of the liability component of the Notes was as follows: (in thousands) April 30, 2020 January 31, 2020 Principal $ 575,000 $ 575,000 Less: unamortized debt discount (95,132) (101,461) Less: unamortized transaction costs (7,706) (8,218) Net carrying amount $ 472,162 $ 465,321 As of April 30, 2020 and January 31, 2020, the net carrying amount of the equity component of the Notes was $131.3 million, net of $3.3 million transaction costs. The interest expense recognized related to the Notes was as follows: Three Months Ended April 30, (in thousands) 2020 2019 Contractual interest expense $ 718 $ 710 Amortization of debt discount 6,329 5,970 Amortization of transaction costs 513 484 Total $ 7,560 $ 7,164

Leases (Tables)

Leases (Tables)	3 Months Ended
	Apr. 30, 2020
Leases [Abstract]
Operating lease costs	The following table is a summary of our lease costs: Three Months Ended April 30, (in thousands) 2020 2019 Operating lease cost $ 7,995 $ 5,706 Short-term lease cost 165 269 Total lease cost $ 8,160 $ 5,975
Future lease payments	Future lease payments under noncancelable operating leases as of April 30, 2020, were as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 26,611 2022 36,542 2023 36,922 2024 37,285 2025 28,882 Thereafter 67,650 Total undiscounted cash flows $ 233,892 Less: imputed interest (32,529) Present value of lease liabilities $ 201,363

Commitments and Contingencies (

Commitments and Contingencies (Tables)	3 Months Ended
	Apr. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Schedule of noncancelable contractual obligations	As of April 30, 2020, our future noncancelable minimum payments due under these contractual obligations with a remaining term of more than one year were as follows: Fiscal Period: Amount (in thousands) 2021, remainder $ 7,523 2022 14,985 2023 2,041 2024 1,419 2025 990 Thereafter 3,566 Total $ 30,524

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	3 Months Ended
	Apr. 30, 2020
Equity [Abstract]
Schedule of stock option activity	Option activity for the three months ended April 30, 2020 was as follows: (in thousands, except years and per share data) Number of Options Weighted-Average Exercise Price Per Share Weighted-Average Remaining Contractual Term (Years) Aggregate Intrinsic Value Outstanding at January 31, 2020 6,882 $ 14.39 5.38 $ 441,247 Exercised (840) 9.01 Canceled/expired (12) 18.05 Outstanding at April 30, 2020 6,030 $ 15.13 5.61 $ 540,435 Vested and expected to vest at April 30, 2020 6,007 $ 15.12 5.61 $ 538,408 Exercisable at April 30, 2020 5,451 $ 14.87 5.49 $ 489,893
Schedule of RSU activity	RSU activity for the three months ended April 30, 2020 was as follows: (in thousands, except per share data) Number of Units Weighted-Average Grant Date Fair Value Unvested at January 31, 2020 13,859 $ 46.28 Granted 959 82.02 Vested (1,675) 38.95 Canceled (512) $ 47.37 Unvested at April 30, 2020 12,631 $ 49.93

Net Loss per Share Attributab_2

Net Loss per Share Attributable to Common Stockholders (Tables)	3 Months Ended
	Apr. 30, 2020
Earnings Per Share [Abstract]
Schedule of calculation of basic and diluted loss per share	The following table presents the calculation of basic and diluted net loss per share attributable to common stockholders for periods presented: Three Months Ended April 30, (in thousands, except per share data) 2020 2019 Numerator: Net loss attributable to common stockholders $ (47,804) $ (45,722) Denominator: Weighted-average common shares outstanding 182,978 172,101 Net loss per share attributable to common stockholders: Basic and diluted $ (0.26) $ (0.27)
Schedule of antidilutive securities	Outstanding potentially dilutive securities that were excluded from the diluted per share calculations because they would have been antidilutive are as follows: April 30, (in thousands) 2020 2019 RSUs 12,550 14,620 Stock options 6,030 10,989 ESPP 227 288 Convertible senior notes 2,553 — Total antidilutive securities 21,360 25,897

Geographic Information (Tables)

Geographic Information (Tables)	3 Months Ended
	Apr. 30, 2020
Segment Reporting [Abstract]
Revenues by geographic area	Revenue by geographic area was as follows: Three Months Ended April 30, (in thousands) 2020 2019 U.S. $ 242,168 $ 176,266 International 54,849 37,696 Total revenue $ 297,017 $ 213,962
Property and equipment by geographic area	Our long-lived assets by geographic area, which consist of property and equipment, net and operating lease right-of-use assets were as follows: (in thousands) April 30, 2020 January 31, 2020 U.S. 201,842 $ 182,288 International 94,453 95,838 Total long-lived assets $ 296,295 $ 278,126

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Details) - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Operating lease right-of-use assets	$ 161,484	$ 149,833
Operating lease liabilities	201,363
Derecognition related to build-to-suit asset	$ (134,811)	$ (128,293)

Revenue and Performance Oblig_2

Revenue and Performance Obligations - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Disaggregation of Revenue [Line Items]
Remaining performance obligations	$ 784.9
Product concentration risk | Revenue | Subscription
Disaggregation of Revenue [Line Items]
Concentration risk percentage	95.00%	94.00%

Revenue and Performance Oblig_3

Revenue and Performance Obligations - Remaining Performance Obligations (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-05-01	Apr. 30, 2020
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation, percentage	54.00%
Remaining performance obligations, period of recognition	12 months

Fair Value Measurements - Asset

Fair Value Measurements - Assets and Liabilities Measured at Fair Value on a Recurring Basis (Details) - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
Available-for-sale securities
Amortized Cost	$ 623,943	$ 818,970
Gross Unrealized Gains	1,854	1,204
Gross Unrealized Losses	(571)	(82)
Estimated Fair Value	625,226	820,092
Cash	272,800	75,800
Short-term Investments
Available-for-sale securities
Estimated Fair Value	455,829
Level 2 | Short-term Investments
Available-for-sale securities
Amortized Cost	454,546	653,546
Gross Unrealized Gains	1,854	1,204
Gross Unrealized Losses	(571)	(82)
Estimated Fair Value	455,829	654,668
Commercial paper | Level 2 | Short-term Investments
Available-for-sale securities
Amortized Cost	9,472	14,919
Gross Unrealized Gains	20	7
Gross Unrealized Losses	0	(1)
Estimated Fair Value	9,492	14,925
Corporate notes and bonds | Level 2 | Short-term Investments
Available-for-sale securities
Amortized Cost	283,699	372,844
Gross Unrealized Gains	1,204	891
Gross Unrealized Losses	(523)	(31)
Estimated Fair Value	284,380	373,704
U.S. Treasury securities | Level 2 | Short-term Investments
Available-for-sale securities
Amortized Cost	53,062	90,697
Gross Unrealized Gains	310	153
Gross Unrealized Losses	0	(1)
Estimated Fair Value	53,372	90,849
U.S. government agency securities | Level 2 | Short-term Investments
Available-for-sale securities
Amortized Cost	108,313	175,086
Gross Unrealized Gains	320	153
Gross Unrealized Losses	(48)	(49)
Estimated Fair Value	108,585	175,190
Money market funds | Level 1 | Cash and Cash Equivalents [Member]
Available-for-sale securities
Amortized Cost	169,397	165,424
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	0
Estimated Fair Value	$ 169,397	$ 165,424

Fair Value Measurements - Fair

Fair Value Measurements - Fair Value of Available-for-Sale Marketable Securities by Remaining Contractual Maturities (Details) - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Total available-for-sale securities	$ 625,226	$ 820,092
Short-term Investments
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Due in one year or less	315,712
Due in one to two years	140,117
Total available-for-sale securities	$ 455,829

Fair Value Measurements - Narra

Fair Value Measurements - Narrative (Details)	Apr. 30, 2020USD ($)security	Jan. 31, 2020USD ($)security	Sep. 30, 2018USD ($)
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Number of available-for-sale securities | security	133	178
Number of available-for-sale securities in an unrealized loss position | security	43	0
Level 2
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Fair value of debt | $	$ 903,000,000	$ 743,500,000
Convertible Debt | Convertible Senior Notes Due 2023
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Debt interest rate percentage	0.50%
Aggregate principal amount of debt issued | $	$ 575,000,000		$ 575,000,000

Property and Equipment, Net (De

Property and Equipment, Net (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019	Jan. 31, 2020
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 134,811		$ 128,293
Capitalized software costs	5,100	$ 5,900
Capitalized stock-based compensation	1,200	1,400
Depreciation expense	9,800	$ 7,200
Computer and network equipment
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	74,146		66,937
Software, including capitalized software development costs
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	38,595		33,373
Furniture and office equipment
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	17,529		16,752
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	69,327		59,564
Property and equipment, excluding work in progress
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	199,597		176,626
Less: Accumulated depreciation	(89,286)		(81,228)
Property and equipment, net	110,311		95,398
Work in progress
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 24,500		$ 32,895

Goodwill and Intangible Asset_3

Goodwill and Intangible Assets, Net - Goodwill (Details) $ in Thousands	3 Months Ended
	Apr. 30, 2020USD ($)
Goodwill [Roll Forward]
Balance at January 31, 2020	$ 194,882
Cumulative translation adjustment	(1,288)
Balance at April 30, 2020	$ 193,594

Goodwill and Intangible Asset_4

Goodwill and Intangible Assets, Net - Intangible Assets (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Jan. 31, 2020
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	6 years 6 months
Estimated Fair Value	$ 114,610	$ 114,610
Accumulated Amortization	(63,003)	(58,744)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	51,607	55,866
Cumulative translation adjustment	634	634
Acquisition-related Intangibles, Net	$ 52,241	56,500
Existing technology
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	1 year 4 months 24 days
Estimated Fair Value	$ 31,594	31,594
Accumulated Amortization	(26,191)	(25,164)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 5,403	6,430
Tradenames / trademarks
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	0 years
Estimated Fair Value	$ 2,419	2,419
Accumulated Amortization	(2,419)	(2,369)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 0	50
Customer contracts & related relationships
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	7 years 3 months 18 days
Estimated Fair Value	$ 65,782	65,782
Accumulated Amortization	(21,032)	(19,071)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 44,750	46,711
Certifications
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	6 months
Estimated Fair Value	$ 6,917	6,917
Accumulated Amortization	(6,575)	(6,229)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 342	688
Maintenance contracts & related relationships
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	6 months
Estimated Fair Value	$ 1,498	1,498
Accumulated Amortization	(1,478)	(1,403)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 20	95
Backlog—Subscription
Finite-Lived Intangible Assets, Net [Abstract]
Weighted-average Remaining Useful Life (Years)	4 months 24 days
Estimated Fair Value	$ 6,400	6,400
Accumulated Amortization	(5,308)	(4,508)
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 1,092	$ 1,892

Goodwill and Intangible Asset_5

Goodwill and Intangible Assets, Net - Amortization (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Finite-Lived Intangible Assets [Line Items]
Amortization of finite-lived intangible assets	$ 4,259	$ 4,733
Cost of subscription revenue
Finite-Lived Intangible Assets [Line Items]
Amortization of finite-lived intangible assets	1,348	1,627
Sales and marketing
Finite-Lived Intangible Assets [Line Items]
Amortization of finite-lived intangible assets	$ 2,911	$ 3,106

Goodwill and Intangible Asset_6

Goodwill and Intangible Assets, Net - Future Amortization (Details) - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
Finite-Lived Intangible Assets, Amortization Expense, Maturity Schedule [Abstract]
2021, remainder	$ 9,559
2022	8,370
2023	6,023
2024	6,023
2025	6,023
Thereafter	15,609
Acquisition-related intangibles, net, excluding cumulative translation adjustment	$ 51,607	$ 55,866

Contract Balances (Details)

Contract Balances (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019	Jan. 31, 2020
Revenue from Contract with Customer [Abstract]
Contract assets	$ 14.2		$ 13.4
Contract assets, noncurrent	0.9
Revenue recognized that was included in contract liability balance at the beginning of the period	$ 224.7	$ 157
Payment term	30 days

Deferred Contract Acquisition_3

Deferred Contract Acquisition and Fulfillment Costs (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Capitalized Contract Cost, Net [Roll Forward]
Amortization of deferred contract acquisition costs	$ (21,360)	$ (14,260)
Contract acquisition costs
Capitalized Contract Cost, Net [Roll Forward]
Beginning balance	155,697	115,985
Additions to deferred contract acquisition costs	34,158	17,401
Amortization of deferred contract acquisition costs	(16,941)	(13,150)
Cumulative translation adjustment	(1,533)	(1,103)
Ending balance	171,381	119,133
Contract fulfillment costs
Capitalized Contract Cost, Net [Roll Forward]
Beginning balance	8,218	3,432
Additions to deferred contract acquisition costs	6,879	3,086
Amortization of deferred contract acquisition costs	(4,419)	(1,110)
Ending balance	$ 10,678	$ 5,408

Senior Notes - Narrative (Detai

Senior Notes - Narrative (Details) - USD ($) $ / shares in Units, shares in Millions	1 Months Ended
	Sep. 30, 2018	Apr. 30, 2020
Convertible Senior Notes Due 2023 | Convertible Debt
Debt Conversion [Line Items]
Aggregate principal amount of debt issued	$ 575,000,000	$ 575,000,000
Additional principal amount purchased	75,000,000
Proceeds from issuance of debt	$ 560,800,000
Conversion price (in usd per share)	$ 71.50
Carrying amount of equity component		131,300,000
Transaction costs attributable to equity components		$ 3,300,000
Capped Calls
Debt Conversion [Line Items]
Conversion price (in usd per share)	71.50
Initial cap price (in usd per share)	$ 110
Shares covered by capped calls (in shares)	8
Costs incurred for capped calls	$ 67,600,000

Senior Notes - Carrying Value o

Senior Notes - Carrying Value of Liability Component (Details) - Convertible Senior Notes Due 2023 - Convertible Debt - USD ($) $ in Thousands	Apr. 30, 2020	Jan. 31, 2020
Debt Instrument [Line Items]
Principal	$ 575,000	$ 575,000
Less: unamortized debt discount	(95,132)	(101,461)
Less: unamortized transaction costs	(7,706)	(8,218)
Net carrying amount	$ 472,162	$ 465,321

Senior Notes - Interest Expense

Senior Notes - Interest Expense (Details) - Convertible Debt - Convertible Senior Notes Due 2023 - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Debt Instrument [Line Items]
Contractual interest expense	$ 718	$ 710
Amortization of debt discount	6,329	5,970
Amortization of transaction costs	513	484
Total	$ 7,560	$ 7,164

Leases - Narrative (Details)

Leases - Narrative (Details) $ in Millions	Jul. 31, 2019contract	Apr. 30, 2020USD ($)
Leases [Abstract]
Number of lease contracts | contract	0
Operating lease, weighted average remaining lease term (in years)		7 years 2 months 12 days
Weighted average discount rate (as percent)		4.30%
Operating lease commitments not yet commenced | $		$ 6
Terms of lease		6 years

Leases - Operating Lease Costs

Leases - Operating Lease Costs (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Leases [Abstract]
Operating lease cost	$ 7,995	$ 5,706
Short-term lease cost	165	269
Total lease cost	$ 8,160	$ 5,975

Leases - Future Lease Payments

Leases - Future Lease Payments (Details) $ in Thousands	Apr. 30, 2020USD ($)
Future lease payments due:
2021, remainder	$ 26,611
2022	36,542
2023	36,922
2024	37,285
2025	28,882
Thereafter	67,650
Total undiscounted cash flows	233,892
Less: imputed interest	(32,529)
Present value of lease liabilities	$ 201,363

Commitments and Contingencies -

Commitments and Contingencies - Narrative (Details) $ in Millions	Apr. 30, 2020USD ($)
Commitments and Contingencies Disclosure [Abstract]
Letters of credit outstanding	$ 9

Commitments and Contingencies_2

Commitments and Contingencies - Future Purchase Obligations (Details) $ in Thousands	Apr. 30, 2020USD ($)
Purchase Obligation, Fiscal Year Maturity [Abstract]
2021, remainder	$ 7,523
2022	14,985
2023	2,041
2024	1,419
2025	990
Thereafter	3,566
Total	$ 30,524

Stockholders' Equity - Narrativ

Stockholders' Equity - Narrative (Details) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2020USD ($)planshares	Apr. 30, 2019USD ($)	Jan. 31, 2020shares	Feb. 01, 2019shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of stock-based compensation plans | plan	3
Unrecognized compensation cost, options | $	$ 4,200
Employee stock purchase plan, compensation expense | $	$ 53,551	$ 42,271
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost, remaining weighted-average period for recognition	8 months 12 days
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost, remaining weighted-average period for recognition	2 years 4 months 24 days
Service period	4 years
Unvested subject to performance based conditions (in shares)	12,631		13,859
Shares granted (in shares)	959
Unrecognized compensation cost, RSUs | $	$ 474,100
ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Consecutive offering period, term	6 months
Employee stock purchase plan, shares purchased (in shares)	300
Employee stock purchase plan, compensation expense | $	$ 1,900
2018 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Reserved for future issuance (in shares)	33,900
Annual increase in shares reserved, percentage of total shares	5.00%
Number of shares reserved for future issuance				9,100
2018 Plan | RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Service period	1 year
Vesting percentage	25.00%
2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Reserved for future issuance (in shares)	6,500		3,800
Annual increase in shares reserved, percentage of total shares	1.00%
Employee contribution, maximum percentage of earnings			15.00%
Employee stock purchase plan, purchase price of common stock, percent of market price	85.00%

Stockholders' Equity - Stock Op

Stockholders' Equity - Stock Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended	12 Months Ended
	Apr. 30, 2020	Jan. 31, 2020
Number of Options
Beginning balance (in shares)	6,882
Options exercised (in shares)	(840)
Options canceled/expired (in shares)	(12)
Ending balance (in shares)	6,030	6,882
Vested and expected to vest (in shares)	6,007
Exercisable (in shares)	5,451
Weighted-Average Exercise Price Per Share
Beginning balance (in usd per share)	$ 14.39
Options exercised (in usd per share)	9.01
Options canceled/expired (in usd per share)	18.05
Ending balance (in usd per share)	15.13	$ 14.39
Vested and expected to vest (in usd per share)	15.12
Exercisable (in usd per share)	$ 14.87
Weighted-Average Remaining Contractual Term
Balance	5 years 7 months 9 days	5 years 4 months 17 days
Vested and expected to vest	5 years 7 months 9 days
Exercisable	5 years 5 months 26 days
Aggregate Intrinsic Value
Balance	$ 540,435	$ 441,247
Vested and expected to vest	538,408
Exercisable	$ 489,893

Stockholders' Equity - RSU Acti

Stockholders' Equity - RSU Activity (Details) - RSUs shares in Thousands	3 Months Ended
	Apr. 30, 2020$ / sharesshares
Number of Units
Unvested at beginning of period (in shares) | shares	13,859
Granted (in shares) | shares	959
Vested (in shares) | shares	(1,675)
Canceled (in shares) | shares	(512)
Unvested at end of period (in shares) | shares	12,631
Weighted-Average Grant Date Fair Value
Unvested at beginning of period (in usd per share) | $ / shares	$ 46.28
Granted (in usd per share) | $ / shares	82.02
Vested (in usd per share) | $ / shares	38.95
Canceled (in usd per share) | $ / shares	47.37
Unvested at end of period (in usd per share) | $ / shares	$ 49.93

Net Loss per Share Attributab_3

Net Loss per Share Attributable to Common Stockholders - Calculation of basic and diluted net loss per share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Numerator:
Net loss attributable to common stockholders	$ (47,804)	$ (45,722)
Denominator:
Weighted-average common shares outstanding (in shares)	182,978	172,101
Net loss per share attributable to common stockholders:
Basic and diluted (in usd per share)	$ (0.26)	$ (0.27)

Net Loss per Share Attributab_4

Net Loss per Share Attributable to Common Stockholders - Antidilutive Securities (Details) - shares shares in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities (in shares)	21,360	25,897
RSUs
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities (in shares)	12,550	14,620
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities (in shares)	6,030	10,989
ESPP
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities (in shares)	227	288
Convertible senior notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive securities (in shares)	2,553	0

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2020	Apr. 30, 2019
Income Tax Disclosure [Abstract]
Provision for income taxes	$ 2,133	$ 1,346
Unrecognized tax benefits	13,700
Unrecognized tax benefits that would impact effective tax rate	$ 2,500

Geographic Information (Details

Geographic Information (Details) $ in Thousands	3 Months Ended
	Apr. 30, 2020USD ($)segment	Apr. 30, 2019USD ($)	Jan. 31, 2020USD ($)
Revenues from External Customers and Long-Lived Assets [Line Items]
Number of operating segments | segment	1
Number of reportable segments | segment	1
Total revenue	$ 297,017	$ 213,962
Total long-lived assets	296,295		$ 278,126
U.S.
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	242,168	176,266
Total long-lived assets	201,842		182,288
International
Revenues from External Customers and Long-Lived Assets [Line Items]
Total revenue	54,849	$ 37,696
Total long-lived assets	$ 94,453		$ 95,838

Subsequent Events (Details)

Subsequent Events (Details) $ in Millions	May 01, 2020USD ($)
Seal Software Group Limited | Subsequent Event
Subsequent Event [Line Items]
Payments to acquire business, gross	$ 185.1

Uncategorized Items - docu-2020

Label	Element	Value
Accounting Standards Update 2016-02 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ (48,000)
Accounting Standards Update 2016-02 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ (48,000)