H&R Block (HRB) 10-Q 8 Dec 16 2017 Q2 Quarterly report Financial data

Document And Entity Information

Document And Entity Information - shares	6 Months Ended
	Oct. 31, 2016	Nov. 30, 2016
Document And Entity Information [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Oct. 31, 2016
Document Fiscal Year Focus	2,017
Document Fiscal Period Focus	Q2
Entity Registrant Name	H&R BLOCK INC
Entity Central Index Key	12,659
Current Fiscal Year End Date	--04-30
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		207,116,813

Consolidated Statements Of Oper

Consolidated Statements Of Operations And Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
REVENUES:
Service revenues	$ 118,940	$ 113,420	$ 231,324	$ 231,854
Royalty, product and other revenues	12,392	14,995	25,193	34,279
Total revenues	131,332	128,415	256,517	266,133
Cost of revenues:
Compensation and benefits	57,728	62,694	110,083	118,483
Occupancy and equipment	99,067	95,051	193,492	184,906
Provision for bad debt	(131)	1,182	1,286	3,187
Depreciation and amortization	29,911	28,358	57,378	55,442
Other	39,127	39,116	74,549	77,891
Cost of revenues	225,702	226,401	436,788	439,909
Selling, general and administrative:
Marketing and advertising	12,001	12,965	19,562	21,496
Compensation and benefits	58,293	61,593	115,815	116,262
Depreciation and amortization	15,839	13,991	29,654	27,001
Other selling, general and administrative	27,519	47,298	47,444	69,280
Selling, general and administrative	113,652	135,847	212,475	234,039
Total operating expenses	339,354	362,248	649,263	673,948
Other income, net	(7)	(210)	(334)	(5,195)
Other income, net	2,180	10,505	5,148	10,938
Interest expense on borrowings	(22,620)	(14,181)	(44,086)	(22,756)
Loss from continuing operations before income tax benefit	(228,469)	(237,719)	(432,018)	(424,828)
Income tax benefit	(85,054)	(95,201)	(167,577)	(185,805)
Net loss from continuing operations	(143,415)	(142,518)	(264,441)	(239,023)
Net loss from discontinued operations, net of tax benefits of $1,644, $1,420, $3,201 and $3,309	(2,805)	(2,489)	(5,452)	(5,643)
NET LOSS	$ (146,220)	$ (145,007)	$ (269,893)	$ (244,666)
BASIC AND DILUTED LOSS PER SHARE:
Continuing operations (in usd per share)	$ (0.67)	$ (0.54)	$ (1.21)	$ (0.88)
Discontinued operations (in usd per share)	(0.01)	(0.01)	(0.03)	(0.02)
Consolidated (in usd per share)	(0.68)	(0.55)	(1.24)	(0.90)
DIVIDENDS PAID PER SHARE (in usd per share)	$ 0.22000	$ 0.2000	$ 0.44	$ 0.40
COMPREHENSIVE LOSS:
NET LOSS	$ (146,220)	$ (145,007)	$ (269,893)	$ (244,666)
Unrealized gains (losses) on securities, net of taxes:
Unrealized holding losses arising during the period, net of tax benefits of $ - , $1,384, $6 and $2,259	0	(2,150)	(11)	(3,510)
Reclassification adjustment for gains included in income, net of taxes of $ - and $3,302, $ - and $3,213	0	(5,124)	0	(4,983)
Change in foreign currency translation adjustments	(2,318)	(700)	(5,878)	(9,455)
Other comprehensive loss	(2,318)	(7,974)	(5,889)	(17,948)
Comprehensive loss	$ (148,538)	$ (152,981)	$ (275,782)	$ (262,614)

Consolidated Statements Of Ope3

Consolidated Statements Of Operations And Comprehensive Income (Loss) (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
Income Statement [Abstract]
Tax benefit on discontinued operations	$ 0	$ 1,384	$ 6	$ 2,259
Discontinued Operation, Tax Effect of Discontinued Operation	1,644	1,420	3,201	3,309
Marketable Securities, Realized Gain (Loss)	$ 0	$ 3,302	$ 0	$ 3,213

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
ASSETS
Cash and cash equivalents	$ 232,510	$ 896,801	$ 360,681
Cash and cash equivalents - restricted	109,538	104,110	42,781
Receivables, less allowance for doubtful accounts of $56,062, $53,340 and $57,011	104,764	153,116	94,760
Deferred tax assets and income taxes receivable			145,912
Prepaid expenses and other current assets	73,555	66,574	80,764
Mortgage loans held for sale	183,107	0	0
Total current assets	703,474	1,220,601	724,898
Mortgage loans held for investment, less allowance for loan losses of $ - , $7,412 and $5,518		202,385	220,671
Property and equipment, at cost, less accumulated depreciation and amortization of $647,689, $563,158 and $601,120	293,060	293,565	298,602
Intangible assets, net	433,135	433,885	466,224
Goodwill	477,360	470,757	442,068
Deferred tax assets and income taxes receivable	81,755	120,123	11,264
Other noncurrent assets	93,394	105,909	114,746
Total assets	2,082,178	2,847,225	2,278,473
LIABILITIES:
Accounts payable and accrued expenses	139,808	259,586	141,070
Accrued salaries, wages and payroll taxes	40,754	161,786	37,512
Accrued income taxes and reserves for uncertain tax positions	68,832	373,754	67,732
Current portion of long-term debt	903	826	808
Deferred revenue and other current liabilities	184,560	243,653	319,426
Total current liabilities	434,857	1,039,605	566,548
Long-term debt and line of credit borrowings	1,967,206	1,491,375	1,490,514
Deferred tax liabilities and reserves for uncertain tax positions	117,553	132,960	140,539
Deferred revenue and other noncurrent liabilities	120,033	160,182	108,115
Total liabilities	2,639,649	2,824,122	2,305,716
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 250,578,382, 276,087,566 and 260,218,666	2,506	2,602	2,761
Additional paid-in capital	751,229	758,230	757,816
Accumulated other comprehensive loss	(17,122)	(11,233)	(16,208)
Retained earnings (deficit)	(538,242)	40,347	3,573
Less treasury shares, at cost, of 39,085,220, 40,138,877 and 39,701,409	(755,842)	(766,843)	(775,185)
Total stockholders' equity (deficiency)	(557,471)	23,103	(27,243)
Total liabilities and stockholders' equity	$ 2,082,178	$ 2,847,225	$ 2,278,473

Consolidated Balance Sheets (Pa

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Statement of Financial Position [Abstract]
Treasury Stock, Shares	39,085,220	39,701,409	40,138,877
Allowance for doubtful accounts	$ 56,062	$ 57,011	$ 53,340
Allowance for loan losses	5,484	5,518	7,412
Accumulated depreciation and amortization	$ 647,689	$ 601,120	$ 563,158
Common stock, no par value	$ 0	$ 0	$ 0
Common stock, stated value per share	$ 0.01	$ 0.01	$ 0.01
Common stock, shares authorized	800,000,000	800,000,000	800,000,000
Common stock, shares issued	250,578,382	260,218,666	276,087,566

Consolidated Statements Of Cash

Consolidated Statements Of Cash Flows - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Statement of Cash Flows [Abstract]
Net Income (Loss) Attributable to Parent	$ (269,893)	$ (244,666)
Depreciation, Depletion and Amortization	87,032	82,443
Provision For Bad Debts And Loan Losses	1,286	3,187
Deferred Income Tax Expense (Benefit) Including Discontinued Operations	6,489	20,282
Share-based Compensation	12,472	13,876
Increase (Decrease) in Restricted Cash for Operating Activities	(5,421)	49,113
Increase (Decrease) in Accounts Receivable	48,653	67,373
Increase (Decrease) in Prepaid Expense and Other Assets	(7,386)	(6,173)
Increase (Decrease) in Other Noncurrent Assets	7,713	7,518
Increase (Decrease) in Accounts Payable and Accrued Liabilities	(99,378)	(79,918)
Increase (Decrease) in Accrued Salaries	(120,672)	(106,504)
Increase (Decrease) in Income Taxes Payable	(282,234)	(334,245)
Increase (Decrease) in Other Current Liabilities	(46,531)	(3,188)
Increase (Decrease) in Other Operating Liabilities	(52,548)	(49,669)
Other Operating Activities, Cash Flow Statement	(5,379)	(22,142)
Net cash used in operating activities	(725,797)	(602,713)
CASH FLOWS FROM INVESTING ACTIVITIES:
Maturities of and payments received on available-for-sale securities	144	434,261
Principal payments on mortgage loans held for investment, net	16,706	17,006
Purchases of property and equipment	(44,918)	(38,779)
Payments made for business acquisitions, net of cash acquired	(36,151)	(61,846)
Franchise loans:
Loans funded	(10,171)	(10,281)
Payments received	14,263	17,473
Other, net	4,336	7,246
Net cash provided by (used in) investing activities	(55,791)	365,080
CASH FLOWS FROM FINANCING ACTIVITIES:
Repayments of Long-term Lines of Credit	50,000	0
Proceeds from Long-term Lines of Credit	525,000	0
Proceeds from Issuance of Long-term Debt	0	996,831
Customer banking deposits, net	0	(326,705)
Transfer of bank deposits	0	(419,028)
Dividends paid	(95,971)	(110,338)
Repurchase of common stock, including shares surrendered	(215,511)	(1,517,786)
Proceeds from exercise of stock options	1,630	16,875
Other, net	(43,734)	(37,820)
Net cash used in financing activities	121,414	(1,397,971)
Effects of exchange rates on cash	(4,117)	(10,905)
Net decrease in cash and cash equivalents	(664,291)	(1,646,509)
Cash and cash equivalents at beginning of the period	896,801	2,007,190
Cash and cash equivalents at end of the period	232,510	360,681
SUPPLEMENTARY CASH FLOW DATA:
Income taxes paid, net of refunds received	112,339	132,096
Interest paid on borrowings	40,670	15,606
Accrued additions to property and equipment	12,920	4,573
Accrued Purchase Of Common Stock	$ 7,143	$ 0

Summary Of Significant Accounti

Summary Of Significant Accounting Policies	6 Months Ended
	Oct. 31, 2016
Summary Of Significant Accounting Policies [Abstract]
Summary Of Significant Accounting Policies	NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION – The consolidated balance sheets as of October 31, 2016 and 2015 , the consolidated statements of operations and comprehensive loss for the three and six months ended October 31, 2016 and 2015 , and the consolidated statements of cash flows for the six months ended October 31, 2016 and 2015 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of October 31, 2016 and 2015 and for all periods presented have been made. "H&R Block," "the Company," "we," "our" and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2016 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2016 or for the year then ended are derived from our April 30, 2016 Annual Report to Shareholders on Form 10-K. MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, valuation allowances on deferred tax assets, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates. SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year. DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 11 and 12 for additional information on litigation, claims and other loss contingencies related to our discontinued operations. NEW ACCOUNTING PRONOUNCEMENTS – In April 2015, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2015-3, "Interest - Imputation of Interest," (ASU 2015-3) which requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. This guidance must be applied retrospectively to all periods presented. We adopted this guidance effective May 1, 2016. Prior periods have been retrospectively adjusted to conform to the current period presentation. Debt issuance costs related to our Senior Notes previously reported as other current assets and other noncurrent assets have been reclassified to long-term debt. This guidance did not have a material effect on our consolidated financial statements.

Loss Per Share and Stockholders

Loss Per Share and Stockholders' Equity	6 Months Ended
	Oct. 31, 2016
Earnings Per Share [Abstract]
Loss Per Share and Stockholders' Equity	NOTE 2: LOSS PER SHARE AND STOCKHOLDERS' EQUITY LOSS PER SHARE – Basic and diluted loss per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 4.6 million shares for the three and six months ended October 31, 2016 , and 5.0 million shares for the three and six months ended October 31, 2015 , as the effect would be antidilutive due to the net loss from continuing operations during those periods. The computations of basic and diluted earnings per share from continuing operations are as follows: (in 000s, except per share amounts) Three months ended October 31, Six months ended October 31, 2016 2015 2016 2015 Net loss from continuing operations attributable to shareholders $ (143,415 ) $ (142,518 ) $ (264,441 ) $ (239,023 ) Amounts allocated to participating securities (143 ) (102 ) (267 ) (204 ) Net loss from continuing operations attributable to common shareholders $ (143,558 ) $ (142,620 ) $ (264,708 ) $ (239,227 ) Basic weighted average common shares 215,535 266,267 218,009 271,016 Potential dilutive shares — — — — Dilutive weighted average common shares 215,535 266,267 218,009 271,016 Loss per share from continuing operations attributable to common shareholders: Basic $ (0.67 ) $ (0.54 ) $ (1.21 ) $ (0.88 ) Diluted (0.67 ) (0.54 ) (1.21 ) (0.88 ) The weighted average shares outstanding for the three and six months ended October 31, 2016 decreased to 215.5 million and 218.0 million , respectively, from 266.3 million and 271.0 million for the three and six months ended October 31, 2015 , respectively, primarily due to share repurchases completed in the prior and current year. During the six months ended October 31, 2016 , we purchased and immediately retired 9.6 million shares at an aggregate cost of $217.0 million (average price of $22.51 per share). During the six months ended October 31, 2015 , we purchased and immediately retired 40.5 million shares at an aggregate cost of $1.5 billion (average price of $37.00 per share). The cost of shares retired was allocated to the components of stockholders’ equity as follows: (in 000s) Six months ended October 31, 2016 2015 Common stock $ 96 $ 405 Additional paid-in-capital 5,784 24,325 Retained earnings 211,140 1,475,270 Total $ 217,020 $ 1,500,000 STOCK-BASED COMPENSATION – In addition to the shares repurchased as discussed above, during the six months ended October 31, 2016 , we acquired 0.2 million shares of our common stock at an aggregate cost of $5.6 million . These shares represent shares swapped or surrendered to us in connection with the vesting or exercise of stock-based awards. During the six months ended October 31, 2015 , we acquired 0.6 million shares at an aggregate cost of $17.8 million for similar purposes. During the six months ended October 31, 2016 and 2015 , we issued 0.9 million and 1.8 million shares of common stock, respectively, due to the vesting or exercise of stock-based awards. During the six months ended October 31, 2016 , we granted equity awards equivalent to 1.2 million shares under our stock-based compensation plans, consisting primarily of nonvested units. Nonvested units generally either vest over a three-year period with one-third vesting each year or cliff vest at the end of a three-year period, although the Compensation Committee may in limited circumstances approve grants with a modified vesting schedule. Stock-based compensation expense of our continuing operations totaled $6.9 million and $12.5 million for the three and six months ended October 31, 2016 , respectively, and $7.9 million and $13.9 million for the three and six months ended October 31, 2015 , respectively. As of October 31, 2016 , unrecognized compensation cost for stock options totaled $0.1 million , and for nonvested shares and units totaled $41.2 million .

Receivables

Receivables	6 Months Ended
	Oct. 31, 2016
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]
Receivables	NOTE 3: RECEIVABLES Receivables consist of the following: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Short-term Long-term Short-term Long-term Short-term Long-term Loans to franchisees $ 48,772 $ 46,998 $ 55,970 $ 61,428 $ 50,000 $ 46,284 Receivables for tax preparation and related fees 37,303 5,528 37,751 6,103 52,327 5,528 Cash Back® receivables 2,630 — 901 — 37,663 — Emerald Advance® lines of credit 23,495 — 19,373 246 25,092 869 Royalties and other receivables from franchisees 15,348 — 9,851 — 9,997 — Other 33,278 3,712 24,254 7,498 35,048 7,726 160,826 56,238 148,100 75,275 210,127 60,407 Allowance for doubtful accounts (56,062 ) — (53,340 ) — (57,011 ) — $ 104,764 $ 56,238 $ 94,760 $ 75,275 $ 153,116 $ 60,407 Balances presented above as short-term are included in receivables, while the long-term portions are included in other noncurrent assets in the consolidated balance sheets. LOANS TO FRANCHISEES – Franchisee loan balances as of October 31, 2016 and 2015 and April 30, 2016 , consisted of $31.4 million , $41.1 million and $35.1 million , respectively, in revolving lines of credit primarily for the purpose of funding off-season working capital needs and $64.4 million , $76.3 million and $61.2 million , respectively, in term loans made primarily to finance the purchase of franchises. As of October 31, 2016 and 2015 and April 30, 2016 , loans with a principal balance of $2.0 million , $1.6 million and $0.3 million , respectively, were more than 30 days past due. We had no loans to franchisees on non-accrual status. CANADIAN CASH BACK® PROGRAM – Refunds advanced under the Cash Back program are not subject to credit approval, therefore the primary indicator of credit quality is the age of the receivable amount. Cash Back amounts are generally received within 60 days of filing the client's return. As of October 31, 2016 and 2015 and April 30, 2016 , $29 thousand , $36 thousand and $1.5 million of Cash Back balances were more than 60 days old, respectively. H&R BLOCK EMERALD ADVANCE® LINES OF CREDIT – Beginning in fiscal year 2016, we no longer originate H&R Block Emerald Advance® lines of credit (EAs). These lines of credit are originated by BofI Federal Bank, a federal savings bank (BofI), and we purchase a participation interest in them. We review the credit quality of our EA receivables based on pools, which are segregated by the year of origination, with older years being deemed more unlikely to be repaid. These amounts as of October 31, 2016 , by year of origination, are as follows: (in 000s) Credit Quality Indicator – Year of origination: 2016 $ 8,644 Revolving loans 14,851 $ 23,495 As of October 31, 2016 and 2015 and April 30, 2016 , $20.8 million , $18.2 million and $21.1 million of EAs were on non-accrual status and classified as impaired, or more than 60 days past due, respectively. ALLOWANCE FOR DOUBTFUL ACCOUNTS – Activity in the allowance for doubtful accounts for our receivables for the six months ended October 31, 2016 and 2015 is as follows: (in 000s) EAs All Other Total Balances as of May 1, 2016 $ 9,007 $ 48,004 $ 57,011 Provision 451 835 1,286 Charge-offs — (2,235 ) (2,235 ) Balances as of October 31, 2016 $ 9,458 $ 46,604 $ 56,062 Balances as of May 1, 2015 $ 7,353 $ 47,174 $ 54,527 Provision 877 349 1,226 Charge-offs — (2,413 ) (2,413 ) Balances as of October 31, 2015 $ 8,230 $ 45,110 $ 53,340

Mortgage Loans Held For Investm

Mortgage Loans Held For Investment And Related Assets	6 Months Ended
	Oct. 31, 2016
Mortgage Loans Held For Investment And Related Assets [Abstract]
Mortgage Loans Held For Investment And Related Assets	NOTE 4: MORTGAGE LOANS HELD FOR SALE OR INVESTMENT In September 2016, our Board of Directors approved a plan to sell our portfolio of mortgage loans and we expect to complete the sale of these assets in our third fiscal quarter. As a result, these loans are presented as held for sale as of October 31, 2016 , while they are presented as held for investment as of October 31, 2015 and April 30, 2016 . The composition of our mortgage loan portfolio is as follows: (dollars in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Amount % of Total Amount % of Total Amount % of Total Adjustable-rate loans $ 97,358 52 % $ 118,612 52 % $ 108,251 52 % Fixed-rate loans 89,699 48 % 107,612 48 % 97,957 48 % 187,057 100 % 226,224 100 % 206,208 100 % Unamortized deferred fees and costs 1,534 1,859 1,695 Less: Allowance for loan losses (5,484 ) (7,412 ) (5,518 ) $ 183,107 $ 220,671 $ 202,385 Our loan loss allowance as a percent of mortgage loans was 2.9% as of October 31, 2016 , compared to 3.3% as of October 31, 2015 and 2.7% as of April 30, 2016 . Activity in the allowance for loan losses for the six months ended October 31, 2016 and 2015 is as follows: (in 000s) Six months ended October 31, 2016 2015 Balance at beginning of the period $ 5,518 $ 7,886 Provision — (28 ) Recoveries 742 1,050 Charge-offs (776 ) (1,496 ) Balance at end of the period $ 5,484 $ 7,412 Detail of the aging of the mortgage loans in our portfolio as of October 31, 2016 is as follows: (in 000s) Less than 60 Days Past Due 60 – 89 Days Past Due 90+ Days Past Due (1) Total Past Due Current Total Purchased from SCC $ 6,350 $ 1,714 $ 38,057 $ 46,121 $ 65,412 $ 111,533 All other 1,471 428 4,620 6,519 69,005 75,524 $ 7,821 $ 2,142 $ 42,677 $ 52,640 $ 134,417 $ 187,057 (1) We do not accrue interest on loans past due 90 days or more.

Goodwill And Intangible Assets

Goodwill And Intangible Assets	6 Months Ended
	Oct. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill And Intangible Assets	NOTE 5: GOODWILL AND INTANGIBLE ASSETS Changes in the carrying amount of goodwill for the six months ended October 31, 2016 and 2015 are as follows: (in 000s) Goodwill Accumulated Impairment Losses Net Balances as of April 30, 2016 $ 503,054 $ (32,297 ) $ 470,757 Acquisitions 7,435 — 7,435 Disposals and foreign currency changes, net (832 ) — (832 ) Impairments — — — Balances as of October 31, 2016 $ 509,657 $ (32,297 ) $ 477,360 Balances as of April 30, 2015 $ 474,128 $ (32,297 ) $ 441,831 Acquisitions 1,852 — 1,852 Disposals and foreign currency changes, net (1,615 ) — (1,615 ) Impairments — — — Balances as of October 31, 2015 $ 474,365 $ (32,297 ) $ 442,068 We test goodwill for impairment annually or more frequently if events occur or circumstances change which would, more likely than not, reduce the fair value of a reporting unit below its carrying value. Components of intangible assets are as follows: (in 000s) Gross Carrying Amount Accumulated Amortization Net As of October 31, 2016: Reacquired franchise rights $ 322,916 $ (79,484 ) $ 243,432 Customer relationships 211,106 (117,539 ) 93,567 Internally-developed software 137,533 (104,022 ) 33,511 Noncompete agreements 31,625 (26,520 ) 5,105 Franchise agreements 19,201 (10,134 ) 9,067 Purchased technology 54,700 (28,941 ) 25,759 Acquired assets pending final allocation (1) 22,694 — 22,694 $ 799,775 $ (366,640 ) $ 433,135 As of October 31, 2015: Reacquired franchise rights $ 316,142 $ (56,731 ) $ 259,411 Customer relationships 182,137 (89,340 ) 92,797 Internally-developed software 123,263 (88,091 ) 35,172 Noncompete agreements 32,428 (24,632 ) 7,796 Franchise agreements 19,201 (8,854 ) 10,347 Purchased technology 54,700 (22,877 ) 31,823 Acquired assets pending final allocation (1) 28,878 — 28,878 $ 756,749 $ (290,525 ) $ 466,224 As of April 30, 2016: Reacquired franchise rights $ 319,354 $ (68,284 ) $ 251,070 Customer relationships 206,607 (104,072 ) 102,535 Internally-developed software 131,161 (95,768 ) 35,393 Noncompete agreements 31,499 (25,572 ) 5,927 Franchise agreements 19,201 (9,494 ) 9,707 Purchased technology 54,700 (25,909 ) 28,791 Acquired assets pending final allocation (1) 462 — 462 $ 762,984 $ (329,099 ) $ 433,885 (1) Represents business acquisitions for which final purchase price allocations have not yet been determined. Amortization of intangible assets for the three and six months ended October 31, 2016 was $20.1 million and $38.0 million , respectively. Amortization of intangible assets for the three and six months ended October 31, 2015 was $17.9 million and $34.5 million , respectively. Estimated amortization of intangible assets for fiscal years 2017 , 2018 , 2019 , 2020 and 2021 is $69.8 million , $65.9 million , $51.5 million , $36.6 million and $24.7 million , respectively.

Long-Term Debt

Long-Term Debt	6 Months Ended
	Oct. 31, 2016
Long-term Debt, Unclassified [Abstract]
Long-term Debt	NOTE 6: LONG-TERM DEBT The components of long-term debt are as follows: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Senior Notes, 4.125%, due October 2020 $ 650,000 $ 650,000 $ 650,000 Senior Notes, 5.500%, due November 2022 500,000 500,000 500,000 Senior Notes, 5.250%, due October 2025 350,000 350,000 350,000 Committed line of credit borrowings 475,000 — — Capital lease obligation 7,024 7,835 7,435 Debt issuance costs and discounts (13,915 ) (16,513 ) (15,234 ) 1,968,109 1,491,322 1,492,201 Less: Current portion (903 ) (808 ) (826 ) $ 1,967,206 $ 1,490,514 $ 1,491,375 Effective May 1, 2016, we adopted the provisions of ASU 2015-3 on a retrospective basis. Accordingly, debt issuance costs related to our Senior Notes are included in long-term debt in the consolidated balance sheets. Amounts for prior periods have been retrospectively adjusted to conform to the current period presentation. See note 1 for additional information. On September 22, 2016, we entered into a First Amended and Restated Credit and Guarantee Agreement (2016 CLOC), which amended our Credit and Guarantee Agreement (2015 CLOC), extending the scheduled maturity date from September 21, 2020 to September 22, 2021 and decreasing the sublimit for standby letters of credit. Other material terms remain unchanged from our 2015 CLOC. The 2016 CLOC provides for an unsecured senior revolving credit facility in the aggregate principal amount of $2.0 billion , which includes a $200.0 million sublimit for swingline loans and a $50.0 million sublimit for standby letters of credit. We may request increases in the aggregate principal amount of the revolving credit facility of up to $500.0 million , subject to obtaining commitments from lenders therefor and meeting certain other conditions. The 2016 CLOC will mature on September 22, 2021, unless extended pursuant to the terms of the 2016 CLOC, at which time all outstanding amounts thereunder will be due and payable. The 2016 CLOC includes an annual facility fee, which will vary depending our then current credit ratings. The 2016 CLOC is subject to various conditions, triggers, events or occurrences that could result in earlier termination and contains customary representations, warranties, covenants and events of default, including, without limitation: (1) a covenant requiring the Company to maintain a debt-to-EBITDA ratio calculated on a consolidated basis of no greater than (a) 3.50 to 1.00 as of the last day of each fiscal quarter ending on April 30, July 31, and October 31 of each year and (b) 4.50 to 1.00 as of the last day of each fiscal quarter ending on January 31 of each year; (2) a covenant requiring us to maintain an interest coverage (EBITDA-to-interest expense) ratio calculated on a consolidated basis of not less than 2.50 to 1.00 as of the last date of any fiscal quarter; and (3) covenants restricting our ability to incur certain additional debt, incur liens, merge or consolidate with other companies, sell or dispose of assets (including equity interests), liquidate or dissolve, engage in certain transactions with affiliates or enter into certain restrictive agreements. The 2016 CLOC includes provisions for an equity cure which could potentially allow us to independently cure certain defaults. Proceeds under the 2016 CLOC may be used for working capital needs or for other general corporate purposes. We were in compliance with these requirements as of October 31, 2016 . We had an outstanding balance of $475.0 million under the 2016 CLOC as of October 31, 2016 . Incremental amounts available to borrow under the 2016 CLOC were limited to approximately $948 million as of October 31, 2016 , in accordance with the covenant requiring a minimum debt-to-EBITDA ratio of 3.50 to 1.00.

Fair Value

Fair Value	6 Months Ended
	Oct. 31, 2016
Fair Value Disclosures [Abstract]
Fair Value	NOTE 7: FAIR VALUE ESTIMATED FAIR VALUE OF FINANCIAL INSTRUMENTS – The carrying amounts and estimated fair values of our financial instruments are as follows: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Carrying Estimated Carrying Estimated Carrying Estimated Assets: Cash and cash equivalents $ 232,510 $ 232,510 $ 360,681 $ 360,681 $ 896,801 $ 896,801 Cash and cash equivalents - restricted 109,538 109,538 42,781 42,781 104,110 104,110 Receivables, net - short-term 104,764 104,764 94,760 94,760 153,116 153,116 Mortgage loans held for sale 183,107 195,432 — — — — Mortgage loans held for investment, net — — 220,671 180,437 202,385 190,503 Receivables, net - long-term 56,238 56,238 75,275 75,275 60,407 60,407 Liabilities: Long-term debt and line of credit borrowings 1,968,109 2,067,234 1,491,322 1,553,633 1,492,201 1,566,098 Contingent consideration 7,817 7,817 11,932 11,932 8,657 8,657 Fair value estimates, methods and assumptions are set forth below. Fair value was not estimated for assets and liabilities that are not considered financial instruments. ▪ Cash and cash equivalents, including restricted - Fair value approximates the carrying amount (Level 1). ▪ Receivables, net - short-term - For short-term balances the carrying values reported in the balance sheet approximate fair market value due to the relative short-term nature of the respective instruments (Level 1). ▪ Mortgage loans held for sale - The fair value is based on indicative bids received from prospective buyers and is based on estimated valuations of unpaid principal balances (Level 2). These loans were previously reported as held for investment with the related fair value determined as outlined below (Level 3). In accordance with plans approved by our Board of Directors, these loans are now presented as held for sale. ▪ Mortgage loans held for investment, net - The fair value of mortgage loans held for investment is estimated using a third-party pricing service. The fair value is determined using the present value of expected future cash flows at the asset level, assuming future prepayments and using discount factors determined by prices obtained for residential loans with similar characteristics in the secondary market, as discounted for illiquid assets. Quarterly, we perform analytics to assess the reasonableness of the fair value received from the third-party pricing service based on changes in the portfolio and changes in market conditions. We evaluate whether adjustments to third-party pricing is necessary and historically, we have not made adjustments to prices obtained from our third-party pricing service (Level 3). ▪ Receivables, net - long-term - The carrying values for the long-term portion of loans to franchisees approximate fair market value due to variable interest rates, low historical delinquency rates and franchise territories serving as collateral (Level 1). Long-term EA receivables are carried at net realizable value which approximates fair value (Level 3). Net realizable value is determined based on historical collection rates. ▪ Long-term debt - The fair value of our Senior Notes is based on quotes from multiple banks (Level 2). For outstanding balances on the 2016 CLOC, fair value approximates the carrying amount (Level 1). ▪ Contingent consideration - Fair value approximates the carrying amount (Level 3).

Income Taxes

Income Taxes	6 Months Ended
	Oct. 31, 2016
Income Tax Disclosure [Abstract]
Income Taxes	NOTE 8: INCOME TAXES We file a consolidated federal income tax return in the United States (U.S.) with the Internal Revenue Service (IRS) and file tax returns in various state and foreign jurisdictions. Tax returns are typically examined and settled upon completion of the examination, with tax controversies settled either at the exam level or through the appeals process. The Company currently does not have a U.S. federal income tax return under examination. Our U.S. federal returns for 2012 and all prior periods have been audited by the IRS and are closed. Our U.S. federal returns for 2013 and after have not been audited and remain open to examination. With respect to state and local jurisdictions and countries outside the United States, we and our subsidiaries are typically subject to examination for three to six years after the income tax returns have been filed. Although the outcome of the audits is always uncertain, we believe that adequate amounts of tax, interest and penalties have been provided for in the consolidated financial statements for any adjustments that might be incurred due to state, local or foreign audits. We had gross unrecognized tax benefits of $105.7 million , $96.6 million and $111.5 million as of October 31, 2016 and 2015 and April 30, 2016 , respectively. The gross unrecognized tax benefits decreased $5.8 million and increased $10.3 million during the six months ended October 31, 2016 and 2015 , respectively. The decrease in unrecognized tax benefits during the six months ending October 31, 2016 is primarily related to audit settlements in various states. We believe it is reasonably possible that the balance of unrecognized tax benefits could decrease by approximately $11.6 million within the next twelve months. The anticipated decrease is due to the expiration of statutes of limitations and anticipated closure of various state matters currently under exam. The portion of unrecognized benefits expected to be cash settled within the next twelve months amounts to $7.5 million and is included in accrued income taxes on our consolidated balance sheet. The remaining liability for uncertain tax positions is classified as long-term and is included in other noncurrent liabilities in the consolidated balance sheet. Consistent with prior years, our pretax loss for the six months ended October 31, 2016 is expected to be offset by income in the fourth quarter due to the established pattern of seasonality in our primary business operations. As such, we have determined that it is at least more-likely-than-not that realization of tax benefits recorded in our financial statements will occur within our fiscal year. The amount of tax benefit recorded reflects management’s estimate of the annual effective tax rate applied to the year-to-date loss from continuing operations. Certain discrete tax adjustments are also reflected in income tax expense for the periods presented. A discrete income tax benefit of $10.8 million was recorded in the six months ended October 31, 2016 , compared to a discrete tax benefit of $26.6 million in the same period of the prior year. The discrete tax benefit recorded in the current period resulted primarily from favorable settlements of state audits. The discrete tax benefit recorded in the prior year resulted primarily from a law change enacted in the state of Missouri. Our effective tax rate for continuing operations, including the effects of discrete income tax items was 38.8% and 43.7% for the six months ended October 31, 2016 and 2015 , respectively. Discrete items increased our estimate of the annualized effective tax rate for the six months ended October 31, 2016 and 2015 by 2.5% and 6.3% , respectively. Due to the loss in both periods, a discrete tax benefit in either period increases the tax rate while an item of discrete tax expense decreases the tax rate. The impact of discrete tax items combined with the seasonal nature of our business can cause the effective tax rate through our second quarter to be significantly different than the rate for our full fiscal year.

Interest Income And Interest Ex

Interest Income And Interest Expense	6 Months Ended
	Oct. 31, 2016
Interest Income And Interest Expense [Abstract]
Other Income And Other Expenses	NOTE 9: OTHER INCOME AND OTHER EXPENSES The following table shows the components of other income and other expenses: (in 000s) Three months ended October 31, Six months ended October 31, 2016 2015 2016 2015 Other income, net: Mortgage loans and real estate owned, net $ 1,508 $ 34 $ 3,045 $ 34 Interest and gains on AFS securities 52 8,768 83 8,768 Other 620 1,703 2,020 2,136 $ 2,180 $ 10,505 $ 5,148 $ 10,938 Other expenses, net: Foreign currency losses $ (6 ) $ (23 ) $ (27 ) $ (4,622 ) Other (1 ) (187 ) (307 ) (573 ) $ (7 ) $ (210 ) $ (334 ) $ (5,195 ) In connection with our deregistration as a savings and loan holding company (SLHC), we no longer present interest income on mortgage loans and various other investments as revenues. Effective September 1, 2015, these amounts are prospectively reported in other income on the consolidated statements of operations and comprehensive loss.

Commitments And Contingencies

Commitments And Contingencies	6 Months Ended
	Oct. 31, 2016
Commitments and Contingencies Disclosure [Abstract]
Commitments And Contingencies	NOTE 10: COMMITMENTS AND CONTINGENCIES Changes in deferred revenue balances related to our Peace of Mind® Extended Service Plan (POM) for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows: (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 204,342 $ 189,779 Amounts deferred for new extended service plans issued 2,561 2,608 Revenue recognized on previous deferrals (58,921 ) (54,943 ) Balance, end of the period $ 147,982 $ 137,444 We accrued $5.0 million , $6.8 million and $7.0 million as of October 31, 2016 and 2015 and April 30, 2016 , respectively, related to estimated losses under the standard guarantee, which is included with assisted tax preparation services. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets. We have accrued estimated contingent consideration totaling $7.8 million , $11.9 million and $8.7 million as of October 31, 2016 and 2015 and April 30, 2016 , respectively, related to acquisitions, with amounts recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations. We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $56.4 million at October 31, 2016 , and net of amounts drawn and outstanding, our remaining commitment to fund totaled $25.0 million . On October 25, 2016, we entered into a Refund Advance Program Agreement and certain ancillary agreements with certain third parties, pursuant to which they will originate and fund Refund Advance loans, and provide technology, software, and underwriting support services related to such loans. The Refund Advance loans will be offered to eligible assisted U.S. tax preparation clients, based on client eligibility as determined by the loan originator. We will pay loan origination fees based on volume and customer type. The loan origination fees are intended to cover expected loan losses and payments to capital providers, among other items. In addition, we have provided limited guarantees up to $73 million in the aggregate, subject to specified thresholds, which would cover certain incremental loan losses. We expect that only an immaterial amount of the guarantees will be called upon under anticipated loss scenarios. NOTE 12: LOSS CONTINGENCIES ARISING FROM REPRESENTATIONS AND WARRANTIES OF OUR DISCONTINUED MORTGAGE OPERATIONS SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims." These representations and warranties varied based on the nature of the transaction and the buyer's or insurer's requirements, but generally pertained to the ownership of the loan, the validity of the lien securing the loan, borrower fraud, the loan's compliance with the criteria for inclusion in the transaction, including compliance with SCC's underwriting standards or loan criteria established by the buyer, ability to deliver required documentation, and compliance with applicable laws. Representations and warranties related to borrower fraud in whole loan sale transactions to institutional investors, which were generally securitized by such investors and represented approximately 68% of the disposal of loans originated in calendar years 2005, 2006 and 2007, included a "knowledge qualifier" limiting SCC's liability to those instances where SCC had knowledge of the fraud at the time the loans were sold. Representations and warranties made in other sale transactions effectively did not include a knowledge qualifier as to borrower fraud. SCC believes it would have an obligation to repurchase a loan only if it breached a representation and warranty and such breach materially and adversely affects the value of the mortgage loan or certificate holder's interest in the mortgage loan. Representation and warranty claims received by SCC have primarily related to alleged breaches of representations and warranties related to a loan's compliance with the underwriting standards established by SCC at origination and borrower fraud for loans originated in calendar years 2006 and 2007. SCC has received claims representing an original principal amount of $2.6 billion since May 1, 2008, of which $1.9 billion were received prior to fiscal year 2013. SETTLEMENT ACTIONS – SCC has entered into tolling agreements with counterparties that have made a significant portion of previously denied representation and warranty claims. While tolling agreements remain in effect, they toll the running of any applicable statute of limitations related to potential lawsuits regarding representation and warranty claims and other claims against SCC. SCC has engaged in discussions with counterparties since fiscal year 2013 regarding the bulk settlement of previously denied and potential future representation and warranty and other claims against SCC. Based on settlement discussions with counterparties, SCC believes a bulk settlement approach, rather than the loan-by-loan resolution process, will be needed to resolve all of the claims that are the subject of these discussions. SCC has utilized that approach to resolve certain of these claims. On July 13, 2016, SCC entered into a settlement agreement with an additional counterparty to resolve certain additional claims. The amount paid under this settlement agreement was fully covered by prior accruals. In the event that the ongoing efforts to settle are not successful, SCC believes claim volumes may increase or litigation may result. SCC will continue to vigorously contest any request for repurchase when it has concluded that a valid basis for repurchase does not exist. SCC's decision whether to engage in bulk settlement discussions is based on factors that vary by counterparty or type of counterparty and include the considerations used by SCC in determining its loss estimate, described below under "Liability for Estimated Contingent Losses." LIABILITY FOR ESTIMATED CONTINGENT LOSSES – SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. Development of loss estimates is subject to a high degree of management judgment and estimates may vary significantly period to period. SCC's loss estimate as of October 31, 2016 is based on the best information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and the factors mentioned below. These factors include the terms of prior bulk settlements, the terms expected to result from ongoing bulk settlement discussions, and an assessment of, among other things, historical claim results, threatened claims, terms and provisions of related agreements, counterparty willingness to pursue a settlement, legal standing of counterparties to provide a comprehensive settlement, bulk settlement methodologies used and publicly disclosed by other market participants, the potential pro-rata realization of the claims as compared to all claims and other relevant facts and circumstances when developing its estimate of probable loss. SCC believes that the most significant of these factors are the terms expected to result from ongoing bulk settlement discussions, which have been primarily influenced by the bulk settlement methodologies used and publicly disclosed by other market participants and the anticipated pro-rata realization of the claims of particular counterparties as compared to the anticipated realization if all claims and litigation were resolved together with payment of SCC's related administration and legal expense. Changes in any one of the factors mentioned above could significantly impact the estimate. The liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC's accrued liability for these loss contingencies is as follows: (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 65,265 $ 149,765 Provisions 235 4,000 Payments (40,000 ) — Balance, end of the period $ 25,500 $ 153,765 On June 11, 2015, the New York Court of Appeals, New York's highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed. In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits with respect to trusts where the statute of limitations for representation and warranty claims against the originator has run, have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a recent ruling by a New York intermediate appellate court allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. The trial court in the second Homeward lawsuit against SCC, discussed above in Note 11, followed that ruling and permitted the plaintiff to amend its complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. The trial court held that claims with respect to the additional loans sufficiently relate back to the timely-asserted claims and therefore are not barred by the statute of limitations. SCC is seeking reconsideration of, and leave to appeal, that ruling. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not asserted prior to the expiration of the applicable statute of limitations. SCC believes it is reasonably possible that future losses related to representation and warranty claims may vary from amounts accrued for these exposures. SCC currently believes the aggregate range of reasonably estimable possible losses in excess of amounts accrued is not material. This estimated range is based on the best information currently available, significant management judgment and a number of factors that are subject to change, including developments in case law and the factors mentioned above. The actual loss that may be incurred could differ materially from our accrual or the estimate of reasonably possible losses. As described more fully in note 11 , losses may also be incurred with respect to various indemnification claims or reserved contribution rights by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated. These indemnification claims or reserved contribution rights are frequently not subject to a stated term or limit. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, have not accrued a liability for these claims or rights, and are not able to estimate a reasonably possible loss or range of loss for these claims or rights. Accordingly, neither the accrued liability described above totaling $25.5 million , nor the estimated range of reasonably possible losses in excess of the amount accrued described above, includes any possible losses which may arise from these indemnification claims or reserved contribution rights. There can be no assurances as to the outcome or impact of these indemnification claims or reserved contribution rights. In the event of unfavorable outcomes on these claims or rights, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities . SCC's principal assets, as of October 31, 2016 , total approximately $346 million and consist primarily of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows.

Litigation And Related Continge

Litigation And Related Contingencies	6 Months Ended
	Oct. 31, 2016
Litigation And Related Contingencies [Abstract]
Litigation And Related Contingencies	NOTE 11: LITIGATION AND RELATED CONTINGENCIES We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time. The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law. In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below. We accrue liabilities for litigation, claims, and other loss contingencies, and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for certain of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range. For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of October 31, 2016 . While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows. As of October 31, 2016 and 2015 and April 30, 2016 , our total accrued liabilities were $2.3 million , $6.2 million and $2.3 million , respectively, for matters addressed in this note. For some matters where a liability has not been accrued, we are able to estimate a reasonably possible loss or range of loss. This estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. Those matters for which an estimate is not reasonably possible are not included within this estimated range. Therefore, this estimated range of reasonably possible loss represents what we believe to be an estimate of reasonably possible loss only for certain matters meeting these criteria. It does not represent our maximum loss exposure. For those matters, and for matters where a liability has been accrued, as of October 31, 2016 , we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material. For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as quantification of a damage demand from plaintiffs, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status of any settlement negotiations. On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable. We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims, and lawsuits include actions by regulators, third parties seeking indemnification, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims, and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification and contribution, breach of contract, violations of securities laws, and a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. Given the impact of the financial crisis on the non-prime mortgage environment, the aggregate volume of these matters is substantial although it is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters, including certain of the lawsuits and claims described below, it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters. On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust have requested a pre-motion conference for a proposed motion to intervene to add H&R Block, Inc. to the lawsuit to assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing and agency law. We believe we have meritorious defenses to the extent the court allows any such claims to be asserted. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration and a motion for leave to appeal the ruling, both of which remain pending. On October 6, 2016, plaintiff filed its second amended complaint. SCC filed a motion to dismiss, which also remains pending. Representatives of a holder of certificates in the trust have requested a pre-motion conference for a proposed motion to intervene to add H&R Block, Inc. to the lawsuit to assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing and agency law. We believe we have meritorious defenses to the extent the court allows any such claims to be asserted. A portion of the accrual for representation and warranty claims, as discussed in note 12 , is related to some of the loans included in the original complaint in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit. On April 5, 2013, a third lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC. The suit, styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 13-cv-2107), was filed as a related matter to the September 2012 Homeward suit mentioned above. In this April 2013 lawsuit, the plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2007-4 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 159 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. The case is proceeding on the remaining claims. A portion of the accrual for representation and warranty claims, as discussed in note 12 , is related to loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit. Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 22 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $4 billion ). Because SCC has not been a party to these lawsuits (with the exception of Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al. , filed in the Circuit Court of Cook County, Illinois (Case No. 10CH45033) and settled as to SCC in August 2015), and has not had control of this litigation or any settlements thereof, SCC does not have precise information about the amount of damages or other remedies being asserted, the defenses to the claims in such lawsuits or the terms of any settlements of such lawsuits. SCC therefore cannot reasonably estimate the amount of potential losses or associated fees and expenses that may be incurred in connection with such lawsuits, which may be material. Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights, which are referred to as "reserved contribution rights," that encompasses a right of contribution which may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, nor have we accrued a liability related to any of these claims or rights. Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC may receive notices for indemnification with respect to existing or new lawsuits or settlements of such lawsuits in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any indemnification claims by securitization trustees is probable, nor have we accrued a liability for such claims. LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS – Compliance Fee Litigation. On April 16, 2012, a putative class action lawsuit was filed against us in the Circuit Court of Jackson County, Missouri styled Manuel H. Lopez III v. H&R Block, Inc., et al. (Case # 1216CV12290) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all Missouri citizens who were charged the compliance fee, and asserts claims of violation of the Missouri Merchandising Practices Act, money had and received, and unjust enrichment. We filed a motion to compel arbitration of the 2011 claims. The court denied the motion. We filed an appeal. On May 6, 2014, the Missouri Court of Appeals, Western District, reversed the ruling of the trial court and remanded the case for further consideration of the motion. On March 12, 2015, the trial court denied the motion on remand. We filed an additional appeal. On March 8, 2016, the appellate court affirmed the decision of the trial court. We filed an application for transfer of the appeal in the Supreme Court of Missouri, which was denied. We subsequently filed a petition for writ of certiorari with the United States Supreme Court, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. On April 19, 2012, a putative class action lawsuit was filed against us in the United States District Court for the Western District of Missouri styled Ronald Perras v. H&R Block, Inc., et al. (Case No. 4:12-cv-00450-DGK) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff originally sought to represent all persons nationwide (excluding citizens of Missouri) who were charged the compliance fee, and asserted claims of violation of various state consumer laws, money had and received, and unjust enrichment. In November 2013, the court compelled arbitration of the 2011 claims and stayed all proceedings with respect to those claims. In June 2014, the court denied class certification of the remaining 2012 claims. The plaintiff filed an appeal with the Eighth Circuit Court of Appeals, which was denied on June 18, 2015. In January 2016, the plaintiff filed an amended complaint asserting claims of violation of Missouri and California state consumer laws, money had and received, and unjust enrichment, along with a motion to certify a class of all persons (excluding citizens of Missouri) who were charged the compliance fee in the state of California. We subsequently filed a motion for summary judgment on all claims. On April 29, 2016, the court granted our motion for summary judgment on all claims and denied the plaintiff's motion for class certification as moot. The plaintiff filed an appeal with the Eighth Circuit Court of Appeals, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS – Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc ., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement. OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 65,265 $ 149,765 Provisions 235 4,000 Payments (40,000 ) — Balance, end of the period $ 25,500 $ 153,765

Loss Contingencies Arising From

Loss Contingencies Arising From Representations And Warranties of Our Discontinued Mortgage Operations	6 Months Ended
	Oct. 31, 2016
Commitments and Contingencies Disclosure [Abstract]
Loss Contingencies Arising From Representations and Warranties of Our Discontinued Mortgage Operations	NOTE 10: COMMITMENTS AND CONTINGENCIES Changes in deferred revenue balances related to our Peace of Mind® Extended Service Plan (POM) for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows: (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 204,342 $ 189,779 Amounts deferred for new extended service plans issued 2,561 2,608 Revenue recognized on previous deferrals (58,921 ) (54,943 ) Balance, end of the period $ 147,982 $ 137,444 We accrued $5.0 million , $6.8 million and $7.0 million as of October 31, 2016 and 2015 and April 30, 2016 , respectively, related to estimated losses under the standard guarantee, which is included with assisted tax preparation services. The short-term and long-term portions of this liability are included in deferred revenue and other liabilities in the consolidated balance sheets. We have accrued estimated contingent consideration totaling $7.8 million , $11.9 million and $8.7 million as of October 31, 2016 and 2015 and April 30, 2016 , respectively, related to acquisitions, with amounts recorded in deferred revenue and other liabilities. Estimates of contingent payments are typically based on expected financial performance of the acquired business and economic conditions at the time of acquisition. Should actual results differ from our assumptions, future payments made will differ from the above estimate and any differences will be recorded in results from continuing operations. We have contractual commitments to fund certain franchises with approved revolving lines of credit. Our total obligation under these lines of credit was $56.4 million at October 31, 2016 , and net of amounts drawn and outstanding, our remaining commitment to fund totaled $25.0 million . On October 25, 2016, we entered into a Refund Advance Program Agreement and certain ancillary agreements with certain third parties, pursuant to which they will originate and fund Refund Advance loans, and provide technology, software, and underwriting support services related to such loans. The Refund Advance loans will be offered to eligible assisted U.S. tax preparation clients, based on client eligibility as determined by the loan originator. We will pay loan origination fees based on volume and customer type. The loan origination fees are intended to cover expected loan losses and payments to capital providers, among other items. In addition, we have provided limited guarantees up to $73 million in the aggregate, subject to specified thresholds, which would cover certain incremental loan losses. We expect that only an immaterial amount of the guarantees will be called upon under anticipated loss scenarios. NOTE 12: LOSS CONTINGENCIES ARISING FROM REPRESENTATIONS AND WARRANTIES OF OUR DISCONTINUED MORTGAGE OPERATIONS SCC ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. Mortgage loans originated by SCC were sold either as whole loans to single third-party buyers, who generally securitized such loans, or in the form of residential mortgage-backed securities (RMBSs). In connection with the sale of loans and/or RMBSs, SCC made certain representations and warranties. Claims under these representations and warranties together with any settlement arrangements related to these losses are collectively referred to as "representation and warranty claims." These representations and warranties varied based on the nature of the transaction and the buyer's or insurer's requirements, but generally pertained to the ownership of the loan, the validity of the lien securing the loan, borrower fraud, the loan's compliance with the criteria for inclusion in the transaction, including compliance with SCC's underwriting standards or loan criteria established by the buyer, ability to deliver required documentation, and compliance with applicable laws. Representations and warranties related to borrower fraud in whole loan sale transactions to institutional investors, which were generally securitized by such investors and represented approximately 68% of the disposal of loans originated in calendar years 2005, 2006 and 2007, included a "knowledge qualifier" limiting SCC's liability to those instances where SCC had knowledge of the fraud at the time the loans were sold. Representations and warranties made in other sale transactions effectively did not include a knowledge qualifier as to borrower fraud. SCC believes it would have an obligation to repurchase a loan only if it breached a representation and warranty and such breach materially and adversely affects the value of the mortgage loan or certificate holder's interest in the mortgage loan. Representation and warranty claims received by SCC have primarily related to alleged breaches of representations and warranties related to a loan's compliance with the underwriting standards established by SCC at origination and borrower fraud for loans originated in calendar years 2006 and 2007. SCC has received claims representing an original principal amount of $2.6 billion since May 1, 2008, of which $1.9 billion were received prior to fiscal year 2013. SETTLEMENT ACTIONS – SCC has entered into tolling agreements with counterparties that have made a significant portion of previously denied representation and warranty claims. While tolling agreements remain in effect, they toll the running of any applicable statute of limitations related to potential lawsuits regarding representation and warranty claims and other claims against SCC. SCC has engaged in discussions with counterparties since fiscal year 2013 regarding the bulk settlement of previously denied and potential future representation and warranty and other claims against SCC. Based on settlement discussions with counterparties, SCC believes a bulk settlement approach, rather than the loan-by-loan resolution process, will be needed to resolve all of the claims that are the subject of these discussions. SCC has utilized that approach to resolve certain of these claims. On July 13, 2016, SCC entered into a settlement agreement with an additional counterparty to resolve certain additional claims. The amount paid under this settlement agreement was fully covered by prior accruals. In the event that the ongoing efforts to settle are not successful, SCC believes claim volumes may increase or litigation may result. SCC will continue to vigorously contest any request for repurchase when it has concluded that a valid basis for repurchase does not exist. SCC's decision whether to engage in bulk settlement discussions is based on factors that vary by counterparty or type of counterparty and include the considerations used by SCC in determining its loss estimate, described below under "Liability for Estimated Contingent Losses." LIABILITY FOR ESTIMATED CONTINGENT LOSSES – SCC accrues a liability for losses related to representation and warranty claims when those losses are believed to be both probable and reasonably estimable. Development of loss estimates is subject to a high degree of management judgment and estimates may vary significantly period to period. SCC's loss estimate as of October 31, 2016 is based on the best information currently available, significant management judgment, and a number of factors that are subject to change, including developments in case law and the factors mentioned below. These factors include the terms of prior bulk settlements, the terms expected to result from ongoing bulk settlement discussions, and an assessment of, among other things, historical claim results, threatened claims, terms and provisions of related agreements, counterparty willingness to pursue a settlement, legal standing of counterparties to provide a comprehensive settlement, bulk settlement methodologies used and publicly disclosed by other market participants, the potential pro-rata realization of the claims as compared to all claims and other relevant facts and circumstances when developing its estimate of probable loss. SCC believes that the most significant of these factors are the terms expected to result from ongoing bulk settlement discussions, which have been primarily influenced by the bulk settlement methodologies used and publicly disclosed by other market participants and the anticipated pro-rata realization of the claims of particular counterparties as compared to the anticipated realization if all claims and litigation were resolved together with payment of SCC's related administration and legal expense. Changes in any one of the factors mentioned above could significantly impact the estimate. The liability is included in deferred revenue and other current liabilities on the consolidated balance sheets. A rollforward of SCC's accrued liability for these loss contingencies is as follows: (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 65,265 $ 149,765 Provisions 235 4,000 Payments (40,000 ) — Balance, end of the period $ 25,500 $ 153,765 On June 11, 2015, the New York Court of Appeals, New York's highest court, held in ACE Securities Corp. v. DB Structured Products, Inc., that the six-year statute of limitations under New York law starts to run at the time the representations and warranties are made, not the date when the repurchase demand was denied. This decision applies to claims and lawsuits brought against SCC where New York law governs. New York law governs many, though not all, of the RMBS transactions into which SCC entered. However this decision would not affect representation and warranty claims and lawsuits SCC has received or may receive, for example, where the statute of limitations has been tolled by agreement or a suit was timely filed. In response to the statute of limitations rulings in the ACE case and similar rulings in other state and federal courts, parties seeking to pursue representation and warranty claims or lawsuits with respect to trusts where the statute of limitations for representation and warranty claims against the originator has run, have sought, and may in the future seek, to distinguish certain aspects of the ACE decision, pursue alternate legal theories of recovery, or assert claims against other contractual parties such as securitization trustees. For example, a recent ruling by a New York intermediate appellate court allowed a counterparty to pursue litigation on additional loans in the same trust even though only some of the loans complied with the condition precedent of timely pre-suit notice and opportunity to cure or repurchase. The trial court in the second Homeward lawsuit against SCC, discussed above in Note 11, followed that ruling and permitted the plaintiff to amend its complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. The trial court held that claims with respect to the additional loans sufficiently relate back to the timely-asserted claims and therefore are not barred by the statute of limitations. SCC is seeking reconsideration of, and leave to appeal, that ruling. The impact on SCC from alternative legal theories seeking to avoid or distinguish the ACE decision, or judicial limitations on the ACE decision, is unclear. SCC has not accrued liabilities for claims not subject to a tolling arrangement or not asserted prior to the expiration of the applicable statute of limitations. SCC believes it is reasonably possible that future losses related to representation and warranty claims may vary from amounts accrued for these exposures. SCC currently believes the aggregate range of reasonably estimable possible losses in excess of amounts accrued is not material. This estimated range is based on the best information currently available, significant management judgment and a number of factors that are subject to change, including developments in case law and the factors mentioned above. The actual loss that may be incurred could differ materially from our accrual or the estimate of reasonably possible losses. As described more fully in note 11 , losses may also be incurred with respect to various indemnification claims or reserved contribution rights by underwriters, depositors, and securitization trustees in securitization transactions in which SCC participated. These indemnification claims or reserved contribution rights are frequently not subject to a stated term or limit. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, have not accrued a liability for these claims or rights, and are not able to estimate a reasonably possible loss or range of loss for these claims or rights. Accordingly, neither the accrued liability described above totaling $25.5 million , nor the estimated range of reasonably possible losses in excess of the amount accrued described above, includes any possible losses which may arise from these indemnification claims or reserved contribution rights. There can be no assurances as to the outcome or impact of these indemnification claims or reserved contribution rights. In the event of unfavorable outcomes on these claims or rights, the amount required to discharge or settle them could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. If the amount that SCC is ultimately required to pay with respect to claims and litigation related to its past sales and securitizations of mortgage loans, together with payment of SCC's related administration and legal expense, exceeds SCC's net assets, the creditors of SCC, other potential claimants, or a bankruptcy trustee if SCC were to file or be forced into bankruptcy, may attempt to assert claims against us for payment of SCC's obligations. Claimants may also attempt to assert claims against or seek payment directly from the Company even if SCC's assets exceed its liabilities . SCC's principal assets, as of October 31, 2016 , total approximately $346 million and consist primarily of an intercompany note receivable. We believe our legal position is strong on any potential corporate veil-piercing arguments; however, if this position is challenged and not upheld, it could have a material adverse effect on our business and our consolidated financial position, results of operations, and cash flows.

Condensed Consolidating Financi

Condensed Consolidating Financial Statements	6 Months Ended
	Oct. 31, 2016
Condensed Financial Information of Parent Company Only Disclosure [Abstract]
Condensed Consolidating Financial Statements	NOTE 13: CONDENSED CONSOLIDATING FINANCIAL STATEMENTS Block Financial is a 100% owned subsidiary of the Company. Block Financial is the Issuer and the Company is the full and unconditional Guarantor of the Senior Notes, our 2016 CLOC and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company's investment in subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders' equity and other intercompany balances and transactions. CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s) As of October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Cash & cash equivalents $ — $ 6,864 $ 353,817 $ — $ 360,681 Cash & cash equivalents - restricted — — 42,781 — 42,781 Receivables, net 187 74,835 19,738 — 94,760 Deferred tax assets and income taxes receivable — 82,862 63,050 — 145,912 Prepaid expenses and other current assets — 8,236 72,528 — 80,764 Total current assets 187 172,797 551,914 — 724,898 Mortgage loans held for investment, net — 220,671 — — 220,671 Property and equipment, net — 186 298,416 — 298,602 Intangible assets, net — — 466,224 — 466,224 Goodwill — — 442,068 — 442,068 Deferred tax assets and income taxes receivable — 41,328 — (30,064 ) 11,264 Investments in subsidiaries 1,105,707 — 90,350 (1,196,057 ) — Amounts due from affiliates — 1,334,559 1,128,832 (2,463,391 ) — Other noncurrent assets — 78,846 35,900 — 114,746 Total assets $ 1,105,894 $ 1,848,387 $ 3,013,704 $ (3,689,512 ) $ 2,278,473 Accounts payable and accrued expenses $ 4,305 $ 12,048 $ 124,717 $ — $ 141,070 Accrued salaries, wages and payroll taxes — 1,657 35,855 — 37,512 Accrued income taxes and reserves for uncertain tax positions — 51,385 16,347 — 67,732 Current portion of long-term debt — — 808 — 808 Deferred revenue and other current liabilities — 181,519 137,907 — 319,426 Total current liabilities 4,305 246,609 315,634 — 566,548 Long-term debt and line of credit borrowings — 1,483,487 7,027 — 1,490,514 Deferred tax liabilities and reserves for uncertain tax positions — 26,737 143,866 (30,064 ) 140,539 Deferred revenue and other noncurrent liabilities — 1,204 106,911 — 108,115 Amounts due to affiliates 1,128,832 — 1,334,559 (2,463,391 ) — Total liabilities 1,133,137 1,758,037 1,907,997 (2,493,455 ) 2,305,716 Stockholders' equity (deficiency) (27,243 ) 90,350 1,105,707 (1,196,057 ) (27,243 ) Total liabilities and stockholders' equity $ 1,105,894 $ 1,848,387 $ 3,013,704 $ (3,689,512 ) $ 2,278,473 CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s) As of April 30, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Cash & cash equivalents $ — $ 9,025 $ 887,776 $ — $ 896,801 Cash & cash equivalents - restricted — 29,004 75,106 — 104,110 Receivables, net — 71,882 81,234 — 153,116 Prepaid expenses and other current assets — 6,925 59,649 — 66,574 Total current assets — 116,836 1,103,765 — 1,220,601 Mortgage loans held for investment, net — 202,385 — — 202,385 Property and equipment, net — 136 293,429 — 293,565 Intangible assets, net — — 433,885 — 433,885 Goodwill — — 470,757 — 470,757 Deferred tax assets and income taxes receivable 5,917 77,270 36,936 — 120,123 Investments in subsidiaries 1,738,643 — 108,995 (1,847,638 ) — Amounts due from affiliates — 1,307,612 1,714,009 (3,021,621 ) — Other noncurrent assets — 62,806 43,103 — 105,909 Total assets $ 1,744,560 $ 1,767,045 $ 4,204,879 $ (4,869,259 ) $ 2,847,225 Accounts payable and accrued expenses $ 1,531 $ 18,596 $ 239,459 $ — $ 259,586 Accrued salaries, wages and payroll taxes — 1,766 160,020 — 161,786 Accrued income taxes and reserves for uncertain tax positions — 52,976 320,778 — 373,754 Current portion of long-term debt — — 826 — 826 Deferred revenue and other current liabilities — 87,982 155,671 — 243,653 Total current liabilities 1,531 161,320 876,754 — 1,039,605 Long-term debt and line of credit borrowings — 1,484,766 6,609 — 1,491,375 Deferred tax liabilities and reserves for uncertain tax positions 5,917 10,786 116,257 — 132,960 Deferred revenue and other noncurrent liabilities — 1,178 159,004 — 160,182 Amounts due to affiliates 1,714,009 — 1,307,612 (3,021,621 ) — Total liabilities 1,721,457 1,658,050 2,466,236 (3,021,621 ) 2,824,122 Stockholders' equity 23,103 108,995 1,738,643 (1,847,638 ) 23,103 Total liabilities and stockholders' equity $ 1,744,560 $ 1,767,045 $ 4,204,879 $ (4,869,259 ) $ 2,847,225 CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s) Six months ended October 31, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Net cash used in operating activities: $ — $ (77,916 ) $ (647,881 ) $ — $ (725,797 ) Cash flows from investing: Sales, maturities of and payments received on AFS securities — 144 — — 144 Principal payments on mortgage loans, net — 16,706 — — 16,706 Capital expenditures — (5 ) (44,913 ) — (44,918 ) Payments made for business acquisitions, net of cash acquired — — (36,151 ) — (36,151 ) Loans made to franchisees — (10,064 ) (107 ) — (10,171 ) Repayments from franchisees — 14,052 211 — 14,263 Intercompany borrowings (payments) — (426,824 ) (309,852 ) 736,676 — Other, net — 1,847 2,489 — 4,336 Net cash used in investing activities — (404,144 ) (388,323 ) 736,676 (55,791 ) Cash flows from financing: Repayments of line of credit borrowings — (50,000 ) — — (50,000 ) Proceeds from line of credit borrowings — 525,000 — — 525,000 Dividends paid (95,971 ) — — — (95,971 ) Repurchase of common stock, including shares surrendered (215,511 ) — — — (215,511 ) Proceeds from exercise of stock options 1,630 — — — 1,630 Intercompany borrowings (payments) 309,852 — 426,824 (736,676 ) — Other, net — — (43,734 ) — (43,734 ) Net cash provided by financing activities — 475,000 383,090 (736,676 ) 121,414 Effects of exchange rates on cash — — (4,117 ) — (4,117 ) Net decrease in cash and cash equivalents — (7,060 ) (657,231 ) — (664,291 ) Cash and cash equivalents at beginning of the period — 9,025 887,776 — 896,801 Cash and cash equivalents at end of the period $ — $ 1,965 $ 230,545 $ — $ 232,510 CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s) Six months ended October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Net cash provided by (used in) operating activities: $ — $ 36,078 $ (638,791 ) $ — $ (602,713 ) Cash flows from investing: Sales, maturities of and payments received on AFS securities — 430,460 3,801 — 434,261 Principal payments on mortgage loans, net — 17,006 — — 17,006 Capital expenditures — (20 ) (38,759 ) — (38,779 ) Payments made for business acquisitions, net of cash acquired — — (61,846 ) — (61,846 ) Loans made to franchisees — (10,206 ) (75 ) — (10,281 ) Repayments from franchisees — 17,301 172 — 17,473 Intercompany borrowings (payments) — (1,200,465 ) (1,611,564 ) 2,812,029 — Other, net — 4,854 2,392 — 7,246 Net cash provided by (used in) investing activities — (741,070 ) (1,705,879 ) 2,812,029 365,080 Cash flows from financing: Proceeds from long-term debt — 996,831 — — 996,831 Customer banking deposits, net — (327,145 ) — 440 (326,705 ) Transfer of HRB Bank deposits — (419,028 ) — — (419,028 ) Dividends paid (110,338 ) — — — (110,338 ) Repurchase of common stock, including shares surrendered (1,517,786 ) — — — (1,517,786 ) Proceeds from exercise of stock options 16,875 — — — 16,875 Intercompany borrowings (payments) 1,611,564 — 1,200,465 (2,812,029 ) — Other, net (315 ) (16,879 ) (20,626 ) — (37,820 ) Net cash provided by (used in) financing activities — 233,779 1,179,839 (2,811,589 ) (1,397,971 ) Effects of exchange rates on cash — — (10,905 ) — (10,905 ) Net decrease in cash and cash equivalents — (471,213 ) (1,175,736 ) 440 (1,646,509 ) Cash and cash equivalents at beginning of the period — 478,077 1,529,553 (440 ) 2,007,190 Cash and cash equivalents at end of the period $ — $ 6,864 $ 353,817 $ — $ 360,681

Summary Of Significant Accoun20

Summary Of Significant Accounting Policies (Policy)	6 Months Ended
	Oct. 31, 2016
Summary Of Significant Accounting Policies [Abstract]
Basis of Presentation	– The consolidated balance sheets as of October 31, 2016 and 2015 , the consolidated statements of operations and comprehensive loss for the three and six months ended October 31, 2016 and 2015 , and the consolidated statements of cash flows for the six months ended October 31, 2016 and 2015 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows as of October 31, 2016 and 2015 and for all periods presented have been made. "H&R Block," "the Company," "we," "our" and "us" are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States (GAAP) have been condensed or omitted. These consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2016 Annual Report to Shareholders on Form 10-K. All amounts presented herein as of April 30, 2016 or for the year then ended are derived from our April 30, 2016 Annual Report to Shareholders on Form 10-K.
Management Estimates	MANAGEMENT ESTIMATES – The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the evaluation of contingent losses arising from our discontinued mortgage business, contingent losses associated with pending claims and litigation, valuation allowances on deferred tax assets, reserves for uncertain tax positions and related matters. Estimates have been prepared based on the best information available as of each balance sheet date. As such, actual results could differ materially from those estimates.
Nature of Operations [Text Block]	SEASONALITY OF BUSINESS – Our operating revenues are seasonal in nature with peak revenues typically occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
Interest Expense Allocated to Discontinued Operations, Policy [Policy Text Block]	DISCONTINUED OPERATIONS – Our discontinued operations include the results of operations of Sand Canyon Corporation, previously known as Option One Mortgage Corporation (including its subsidiaries, collectively, SCC), which exited its mortgage business in fiscal year 2008. See notes 11 and 12 for additional information on litigation, claims and other loss contingencies related to our discontinued operations.
New Accounting Pronouncements, Policy [Policy Text Block]	NEW ACCOUNTING PRONOUNCEMENTS – In April 2015, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update No. 2015-3, "Interest - Imputation of Interest," (ASU 2015-3) which requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount of that debt liability, consistent with debt discounts. This guidance must be applied retrospectively to all periods presented. We adopted this guidance effective May 1, 2016. Prior periods have been retrospectively adjusted to conform to the current period presentation. Debt issuance costs related to our Senior Notes previously reported as other current assets and other noncurrent assets have been reclassified to long-term debt. This guidance did not have a material effect on our consolidated financial statements.

Loss Per Share and Stockholde21

Loss Per Share and Stockholders' Equity (Tables)	6 Months Ended
	Oct. 31, 2016
Earnings Per Share [Abstract]
Schedule Of Share Repurchase And Retirements [Table Text Block]	The cost of shares retired was allocated to the components of stockholders’ equity as follows: (in 000s) Six months ended October 31, 2016 2015 Common stock $ 96 $ 405 Additional paid-in-capital 5,784 24,325 Retained earnings 211,140 1,475,270 Total $ 217,020 $ 1,500,000
Computations Of Basic And Diluted Earnings Per Share	The computations of basic and diluted earnings per share from continuing operations are as follows: (in 000s, except per share amounts) Three months ended October 31, Six months ended October 31, 2016 2015 2016 2015 Net loss from continuing operations attributable to shareholders $ (143,415 ) $ (142,518 ) $ (264,441 ) $ (239,023 ) Amounts allocated to participating securities (143 ) (102 ) (267 ) (204 ) Net loss from continuing operations attributable to common shareholders $ (143,558 ) $ (142,620 ) $ (264,708 ) $ (239,227 ) Basic weighted average common shares 215,535 266,267 218,009 271,016 Potential dilutive shares — — — — Dilutive weighted average common shares 215,535 266,267 218,009 271,016 Loss per share from continuing operations attributable to common shareholders: Basic $ (0.67 ) $ (0.54 ) $ (1.21 ) $ (0.88 ) Diluted (0.67 ) (0.54 ) (1.21 ) (0.88 )

Receivables (Tables)

Receivables (Tables)	6 Months Ended
	Oct. 31, 2016
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]
Schedule Of Short-Term Receivables	Receivables consist of the following: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Short-term Long-term Short-term Long-term Short-term Long-term Loans to franchisees $ 48,772 $ 46,998 $ 55,970 $ 61,428 $ 50,000 $ 46,284 Receivables for tax preparation and related fees 37,303 5,528 37,751 6,103 52,327 5,528 Cash Back® receivables 2,630 — 901 — 37,663 — Emerald Advance® lines of credit 23,495 — 19,373 246 25,092 869 Royalties and other receivables from franchisees 15,348 — 9,851 — 9,997 — Other 33,278 3,712 24,254 7,498 35,048 7,726 160,826 56,238 148,100 75,275 210,127 60,407 Allowance for doubtful accounts (56,062 ) — (53,340 ) — (57,011 ) — $ 104,764 $ 56,238 $ 94,760 $ 75,275 $ 153,116 $ 60,407
Schedule Of Receivables Based On Year Of Origination	These amounts as of October 31, 2016 , by year of origination, are as follows: (in 000s) Credit Quality Indicator – Year of origination: 2016 $ 8,644 Revolving loans 14,851 $ 23,495
Schedule Of Activity In The Allowance For Doubtful Accounts	Activity in the allowance for doubtful accounts for our receivables for the six months ended October 31, 2016 and 2015 is as follows: (in 000s) EAs All Other Total Balances as of May 1, 2016 $ 9,007 $ 48,004 $ 57,011 Provision 451 835 1,286 Charge-offs — (2,235 ) (2,235 ) Balances as of October 31, 2016 $ 9,458 $ 46,604 $ 56,062 Balances as of May 1, 2015 $ 7,353 $ 47,174 $ 54,527 Provision 877 349 1,226 Charge-offs — (2,413 ) (2,413 ) Balances as of October 31, 2015 $ 8,230 $ 45,110 $ 53,340

Mortgage Loans Held For Inves23

Mortgage Loans Held For Investment And Related Assets (Tables)	6 Months Ended
	Oct. 31, 2016
Mortgage Loans Held For Investment And Related Assets [Abstract]
Schedule Of Mortgage Loan Portfolio	The composition of our mortgage loan portfolio is as follows: (dollars in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Amount % of Total Amount % of Total Amount % of Total Adjustable-rate loans $ 97,358 52 % $ 118,612 52 % $ 108,251 52 % Fixed-rate loans 89,699 48 % 107,612 48 % 97,957 48 % 187,057 100 % 226,224 100 % 206,208 100 % Unamortized deferred fees and costs 1,534 1,859 1,695 Less: Allowance for loan losses (5,484 ) (7,412 ) (5,518 ) $ 183,107 $ 220,671 $ 202,385
Schedule Of Allowance For Loan Losses	Activity in the allowance for loan losses for the six months ended October 31, 2016 and 2015 is as follows: (in 000s) Six months ended October 31, 2016 2015 Balance at beginning of the period $ 5,518 $ 7,886 Provision — (28 ) Recoveries 742 1,050 Charge-offs (776 ) (1,496 ) Balance at end of the period $ 5,484 $ 7,412
Schedule Of Past Due Mortgage Loans	Detail of the aging of the mortgage loans in our portfolio as of October 31, 2016 is as follows: (in 000s) Less than 60 Days Past Due 60 – 89 Days Past Due 90+ Days Past Due (1) Total Past Due Current Total Purchased from SCC $ 6,350 $ 1,714 $ 38,057 $ 46,121 $ 65,412 $ 111,533 All other 1,471 428 4,620 6,519 69,005 75,524 $ 7,821 $ 2,142 $ 42,677 $ 52,640 $ 134,417 $ 187,057 (1) We do not accrue interest on loans past due 90 days or more.

Goodwill And Intangible Assets

Goodwill And Intangible Assets (Tables)	6 Months Ended
	Oct. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule Of Goodwill	Changes in the carrying amount of goodwill for the six months ended October 31, 2016 and 2015 are as follows: (in 000s) Goodwill Accumulated Impairment Losses Net Balances as of April 30, 2016 $ 503,054 $ (32,297 ) $ 470,757 Acquisitions 7,435 — 7,435 Disposals and foreign currency changes, net (832 ) — (832 ) Impairments — — — Balances as of October 31, 2016 $ 509,657 $ (32,297 ) $ 477,360 Balances as of April 30, 2015 $ 474,128 $ (32,297 ) $ 441,831 Acquisitions 1,852 — 1,852 Disposals and foreign currency changes, net (1,615 ) — (1,615 ) Impairments — — — Balances as of October 31, 2015 $ 474,365 $ (32,297 ) $ 442,068
Schedule Of Intangible Assets	Components of intangible assets are as follows: (in 000s) Gross Carrying Amount Accumulated Amortization Net As of October 31, 2016: Reacquired franchise rights $ 322,916 $ (79,484 ) $ 243,432 Customer relationships 211,106 (117,539 ) 93,567 Internally-developed software 137,533 (104,022 ) 33,511 Noncompete agreements 31,625 (26,520 ) 5,105 Franchise agreements 19,201 (10,134 ) 9,067 Purchased technology 54,700 (28,941 ) 25,759 Acquired assets pending final allocation (1) 22,694 — 22,694 $ 799,775 $ (366,640 ) $ 433,135 As of October 31, 2015: Reacquired franchise rights $ 316,142 $ (56,731 ) $ 259,411 Customer relationships 182,137 (89,340 ) 92,797 Internally-developed software 123,263 (88,091 ) 35,172 Noncompete agreements 32,428 (24,632 ) 7,796 Franchise agreements 19,201 (8,854 ) 10,347 Purchased technology 54,700 (22,877 ) 31,823 Acquired assets pending final allocation (1) 28,878 — 28,878 $ 756,749 $ (290,525 ) $ 466,224 As of April 30, 2016: Reacquired franchise rights $ 319,354 $ (68,284 ) $ 251,070 Customer relationships 206,607 (104,072 ) 102,535 Internally-developed software 131,161 (95,768 ) 35,393 Noncompete agreements 31,499 (25,572 ) 5,927 Franchise agreements 19,201 (9,494 ) 9,707 Purchased technology 54,700 (25,909 ) 28,791 Acquired assets pending final allocation (1) 462 — 462 $ 762,984 $ (329,099 ) $ 433,885 (1) Represents business acquisitions for which final purchase price allocations have not yet been determined.

Long-Term Debt Long-Term Debt (

Long-Term Debt Long-Term Debt (Tables)	6 Months Ended
	Oct. 31, 2016
Long-term Debt, Unclassified [Abstract]
Components of Long-Term Debt	The components of long-term debt are as follows: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Senior Notes, 4.125%, due October 2020 $ 650,000 $ 650,000 $ 650,000 Senior Notes, 5.500%, due November 2022 500,000 500,000 500,000 Senior Notes, 5.250%, due October 2025 350,000 350,000 350,000 Committed line of credit borrowings 475,000 — — Capital lease obligation 7,024 7,835 7,435 Debt issuance costs and discounts (13,915 ) (16,513 ) (15,234 ) 1,968,109 1,491,322 1,492,201 Less: Current portion (903 ) (808 ) (826 ) $ 1,967,206 $ 1,490,514 $ 1,491,375

Fair Value (Tables)

Fair Value (Tables)	6 Months Ended
	Oct. 31, 2016
Fair Value Disclosures [Abstract]
Fair Value Measurements, Recurring and Nonrecurring	The carrying amounts and estimated fair values of our financial instruments are as follows: (in 000s) As of October 31, 2016 October 31, 2015 April 30, 2016 Carrying Estimated Carrying Estimated Carrying Estimated Assets: Cash and cash equivalents $ 232,510 $ 232,510 $ 360,681 $ 360,681 $ 896,801 $ 896,801 Cash and cash equivalents - restricted 109,538 109,538 42,781 42,781 104,110 104,110 Receivables, net - short-term 104,764 104,764 94,760 94,760 153,116 153,116 Mortgage loans held for sale 183,107 195,432 — — — — Mortgage loans held for investment, net — — 220,671 180,437 202,385 190,503 Receivables, net - long-term 56,238 56,238 75,275 75,275 60,407 60,407 Liabilities: Long-term debt and line of credit borrowings 1,968,109 2,067,234 1,491,322 1,553,633 1,492,201 1,566,098 Contingent consideration 7,817 7,817 11,932 11,932 8,657 8,657

Interest Income And Interest 27

Interest Income And Interest Expense (Tables)	6 Months Ended
	Oct. 31, 2016
Interest Income And Interest Expense [Abstract]
Schedule Of Other Income And Other Expenses	The following table shows the components of other income and other expenses: (in 000s) Three months ended October 31, Six months ended October 31, 2016 2015 2016 2015 Other income, net: Mortgage loans and real estate owned, net $ 1,508 $ 34 $ 3,045 $ 34 Interest and gains on AFS securities 52 8,768 83 8,768 Other 620 1,703 2,020 2,136 $ 2,180 $ 10,505 $ 5,148 $ 10,938 Other expenses, net: Foreign currency losses $ (6 ) $ (23 ) $ (27 ) $ (4,622 ) Other (1 ) (187 ) (307 ) (573 ) $ (7 ) $ (210 ) $ (334 ) $ (5,195 )

Commitments And Contingencies (

Commitments And Contingencies (Tables)	6 Months Ended
	Oct. 31, 2016
Commitments and Contingencies Disclosure [Abstract]
Schedule Of Deferred Revenue Related To The Peace Of Mind Program	Changes in deferred revenue balances related to our Peace of Mind® Extended Service Plan (POM) for both company-owned and franchise offices, which is included in deferred revenue and other liabilities in the consolidated balance sheets, are as follows: (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 204,342 $ 189,779 Amounts deferred for new extended service plans issued 2,561 2,608 Revenue recognized on previous deferrals (58,921 ) (54,943 ) Balance, end of the period $ 147,982 $ 137,444

Loss Contingencies Arising Fr29

Loss Contingencies Arising From Representations And Warranties of Our Discontinued Mortgage Operations (Tables)	6 Months Ended
	Oct. 31, 2016
Commitments and Contingencies Disclosure [Abstract]
Litigation And Related Contingencies	NOTE 11: LITIGATION AND RELATED CONTINGENCIES We are a defendant in numerous litigation matters, arising both in the ordinary course of business and otherwise, including as described below. The matters described below are not all of the lawsuits to which we are subject. In some of the matters, very large or indeterminate amounts, including punitive damages, are sought. U.S. jurisdictions permit considerable variation in the assertion of monetary damages or other relief. Jurisdictions may permit claimants not to specify the monetary damages sought or may permit claimants to state only that the amount sought is sufficient to invoke the jurisdiction of the court. In addition, jurisdictions may permit plaintiffs to allege monetary damages in amounts well exceeding reasonably possible verdicts in the jurisdiction for similar matters. We believe that the monetary relief which may be specified in a lawsuit or a claim bears little relevance to its merits or disposition value due to this variability in pleadings and our experience in litigating or resolving through settlement of numerous claims over an extended period of time. The outcome of a litigation matter and the amount or range of potential loss at particular points in time may be difficult to ascertain. Among other things, uncertainties can include how fact finders will evaluate documentary evidence and the credibility and effectiveness of witness testimony, and how trial and appellate courts will apply the law. Disposition valuations are also subject to the uncertainty of how opposing parties and their counsel will themselves view the relevant evidence and applicable law. In addition to litigation matters, we are also subject to claims and other loss contingencies arising out of our business activities, including as described below. We accrue liabilities for litigation, claims, and other loss contingencies, and any related settlements (each referred to, individually, as a "matter" and, collectively, as "matters") when it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Liabilities have been accrued for certain of the matters noted below. If a range of loss is estimated, and some amount within that range appears to be a better estimate than any other amount within that range, then that amount is accrued. If no amount within the range can be identified as a better estimate than any other amount, we accrue the minimum amount in the range. For such matters where a loss is believed to be reasonably possible, but not probable, or the loss cannot be reasonably estimated, no accrual has been made. It is possible that such matters could require us to pay damages or make other expenditures or accrue liabilities in amounts that could not be reasonably estimated as of October 31, 2016 . While the potential future liabilities could be material in the particular quarterly or annual periods in which they are recorded, based on information currently known, we do not believe any such liabilities are likely to have a material adverse effect on our business and our consolidated financial position, results of operations and cash flows. As of October 31, 2016 and 2015 and April 30, 2016 , our total accrued liabilities were $2.3 million , $6.2 million and $2.3 million , respectively, for matters addressed in this note. For some matters where a liability has not been accrued, we are able to estimate a reasonably possible loss or range of loss. This estimated range of reasonably possible loss is based upon currently available information and is subject to significant judgment and a variety of assumptions, as well as known and unknown uncertainties. The matters underlying the estimated range will change from time to time, and actual results may vary significantly from the current estimate. Those matters for which an estimate is not reasonably possible are not included within this estimated range. Therefore, this estimated range of reasonably possible loss represents what we believe to be an estimate of reasonably possible loss only for certain matters meeting these criteria. It does not represent our maximum loss exposure. For those matters, and for matters where a liability has been accrued, as of October 31, 2016 , we believe the aggregate range of reasonably possible losses in excess of amounts accrued is not material. For other matters, we are not currently able to estimate the reasonably possible loss or range of loss. We are often unable to estimate the possible loss or range of loss until developments in such matters have provided sufficient information to support an assessment of the reasonably possible loss or range of loss, such as quantification of a damage demand from plaintiffs, discovery from other parties and investigation of factual allegations, rulings by courts on motions or appeals, analysis by experts, or the status of any settlement negotiations. On a quarterly and annual basis, we review relevant information with respect to litigation and other loss contingencies and update our accruals, disclosures and estimates of reasonably possible loss or range of loss based on such reviews. Costs incurred with defending matters are expensed as incurred. Any receivable for insurance recoveries is recorded separately from the corresponding liability, and only if recovery is determined to be probable and reasonably estimable. We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously, but there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. LITIGATION, CLAIMS, INCLUDING INDEMNIFICATION CLAIMS, OR OTHER LOSS CONTINGENCIES PERTAINING TO DISCONTINUED MORTGAGE OPERATIONS – Although SCC ceased its mortgage loan origination activities in December 2007 and sold its loan servicing business in April 2008, SCC or the Company has been, remains, and may in the future be subject to litigation, claims, including indemnification and contribution claims, and other loss contingencies pertaining to SCC's mortgage business activities that occurred prior to such termination and sale. These contingencies, claims, and lawsuits include actions by regulators, third parties seeking indemnification, including depositors, underwriters, and securitization trustees, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these contingencies, claims, and lawsuits allege or may allege discriminatory or unfair and deceptive loan origination and servicing (including debt collection, foreclosure, and eviction) practices, other common law torts, rights to indemnification and contribution, breach of contract, violations of securities laws, and a variety of federal statutes, including the Truth in Lending Act (TILA), Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act (RESPA), Home Ownership & Equity Protection Act (HOEPA), as well as similar state statutes. Given the impact of the financial crisis on the non-prime mortgage environment, the aggregate volume of these matters is substantial although it is difficult to predict either the likelihood of new matters being initiated or the outcome of existing matters. In many of these matters, including certain of the lawsuits and claims described below, it is not possible to estimate a reasonably possible loss or range of loss due to, among other things, the inherent uncertainties involved in these matters, some of which are beyond the Company's control, and the indeterminate damages sought in some of these matters. On May 31, 2012, a lawsuit was filed by Homeward Residential, Inc. (Homeward) in the Supreme Court of the State of New York, County of New York, against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Index No. 651885/2012). SCC removed the case to the United States District Court for the Southern District of New York on June 28, 2012 (Case No. 12-cv-5067). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-2 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract, anticipatory breach, indemnity, and declaratory judgment in connection with alleged losses incurred as a result of the breach of representations and warranties relating to SCC and to loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses, as well as a repurchase of all loans due to alleged misrepresentations by SCC as to itself and as to the loans' compliance with its underwriting standards and the value of underlying real estate. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase, anticipatory breach, indemnity, and declaratory judgment. The case is proceeding on the remaining claims. Representatives of a holder of certificates in the trust have requested a pre-motion conference for a proposed motion to intervene to add H&R Block, Inc. to the lawsuit to assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing and agency law. We believe we have meritorious defenses to the extent the court allows any such claims to be asserted. We have not concluded that a loss related to this matter is probable, nor have we accrued a liability related to this matter. On September 28, 2012, a second lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 12-cv-7319). The plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2006-3 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 96 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. On September 30, 2016, the court granted a motion allowing plaintiff to file a second amended complaint to include breach of contract claims with respect to 649 additional loans in the trust and to allow such claims with respect to other loans in the trust proven to be in material breach of SCC’s representations and warranties. SCC filed a motion for reconsideration and a motion for leave to appeal the ruling, both of which remain pending. On October 6, 2016, plaintiff filed its second amended complaint. SCC filed a motion to dismiss, which also remains pending. Representatives of a holder of certificates in the trust have requested a pre-motion conference for a proposed motion to intervene to add H&R Block, Inc. to the lawsuit to assert claims against H&R Block, Inc. based on alter ego, corporate veil-piercing and agency law. We believe we have meritorious defenses to the extent the court allows any such claims to be asserted. A portion of the accrual for representation and warranty claims, as discussed in note 12 , is related to some of the loans included in the original complaint in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit. On April 5, 2013, a third lawsuit was filed by Homeward in the United States District Court for the Southern District of New York against SCC. The suit, styled Homeward Residential, Inc. v. Sand Canyon Corporation (Case No. 13-cv-2107), was filed as a related matter to the September 2012 Homeward suit mentioned above. In this April 2013 lawsuit, the plaintiff, in its capacity as the master servicer for Option One Mortgage Loan Trust 2007-4 and for the benefit of the trustee and the certificate holders of such trust, asserts claims for breach of contract and indemnity in connection with losses allegedly incurred as a result of the breach of representations and warranties relating to 159 loans sold to the trust. The plaintiff seeks specific performance of alleged repurchase obligations or damages to compensate the trust and its certificate holders for alleged actual and anticipated losses. In response to a motion filed by SCC, the court dismissed the plaintiff's claims for breach of the duty to cure or repurchase and for indemnification of its costs associated with the litigation. The case is proceeding on the remaining claims. A portion of the accrual for representation and warranty claims, as discussed in note 12 , is related to loans in this case. We have not concluded that a loss related to this lawsuit is probable, nor have we accrued a liability related to this lawsuit. Underwriters and depositors are, or have been, involved in multiple lawsuits related to securitization transactions in which SCC participated. These lawsuits allege or alleged a variety of claims, including violations of federal and state securities laws and common law fraud, based on alleged materially inaccurate or misleading disclosures. SCC has received notices of claims for indemnification relating to lawsuits to which underwriters or depositors are party. Based on information currently available to SCC, it believes that the 22 lawsuits in which notice of a claim has been made involve 39 securitization transactions with original investments of approximately $14 billion (of which the outstanding principal amount is approximately $4 billion ). Because SCC has not been a party to these lawsuits (with the exception of Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al. , filed in the Circuit Court of Cook County, Illinois (Case No. 10CH45033) and settled as to SCC in August 2015), and has not had control of this litigation or any settlements thereof, SCC does not have precise information about the amount of damages or other remedies being asserted, the defenses to the claims in such lawsuits or the terms of any settlements of such lawsuits. SCC therefore cannot reasonably estimate the amount of potential losses or associated fees and expenses that may be incurred in connection with such lawsuits, which may be material. Additional lawsuits against the underwriters or depositors may be filed in the future, and SCC may receive additional notices of claims for indemnification from underwriters or depositors with respect to existing or new lawsuits or settlements of such lawsuits. Certain of the notices received included, and future notices may include, a reservation of rights, which are referred to as "reserved contribution rights," that encompasses a right of contribution which may become operative if indemnification is unavailable or insufficient to cover all of the losses and expenses involved. We have not concluded that a loss related to any of these indemnification claims or reserved contribution rights is probable, nor have we accrued a liability related to any of these claims or rights. Securitization trustees also are, or have been, involved in lawsuits related to securitization transactions in which SCC participated. Plaintiffs in these lawsuits allege, among other things, that originators, depositors, servicers or other parties breached their representations and warranties or otherwise failed to fulfill their obligations, including that securitization trustees breached their contractual obligations, breached their fiduciary duties, or violated statutory requirements by failing to properly protect the certificate holders’ interests. SCC may receive notices for indemnification with respect to existing or new lawsuits or settlements of such lawsuits in its capacity as originator, depositor, or servicer. We have not concluded that a loss related to any indemnification claims by securitization trustees is probable, nor have we accrued a liability for such claims. LITIGATION, CLAIMS OR OTHER LOSS CONTINGENCIES PERTAINING TO CONTINUING OPERATIONS – Compliance Fee Litigation. On April 16, 2012, a putative class action lawsuit was filed against us in the Circuit Court of Jackson County, Missouri styled Manuel H. Lopez III v. H&R Block, Inc., et al. (Case # 1216CV12290) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff seeks to represent all Missouri citizens who were charged the compliance fee, and asserts claims of violation of the Missouri Merchandising Practices Act, money had and received, and unjust enrichment. We filed a motion to compel arbitration of the 2011 claims. The court denied the motion. We filed an appeal. On May 6, 2014, the Missouri Court of Appeals, Western District, reversed the ruling of the trial court and remanded the case for further consideration of the motion. On March 12, 2015, the trial court denied the motion on remand. We filed an additional appeal. On March 8, 2016, the appellate court affirmed the decision of the trial court. We filed an application for transfer of the appeal in the Supreme Court of Missouri, which was denied. We subsequently filed a petition for writ of certiorari with the United States Supreme Court, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. On April 19, 2012, a putative class action lawsuit was filed against us in the United States District Court for the Western District of Missouri styled Ronald Perras v. H&R Block, Inc., et al. (Case No. 4:12-cv-00450-DGK) concerning a compliance fee charged to retail tax clients in the 2011 and 2012 tax seasons. The plaintiff originally sought to represent all persons nationwide (excluding citizens of Missouri) who were charged the compliance fee, and asserted claims of violation of various state consumer laws, money had and received, and unjust enrichment. In November 2013, the court compelled arbitration of the 2011 claims and stayed all proceedings with respect to those claims. In June 2014, the court denied class certification of the remaining 2012 claims. The plaintiff filed an appeal with the Eighth Circuit Court of Appeals, which was denied on June 18, 2015. In January 2016, the plaintiff filed an amended complaint asserting claims of violation of Missouri and California state consumer laws, money had and received, and unjust enrichment, along with a motion to certify a class of all persons (excluding citizens of Missouri) who were charged the compliance fee in the state of California. We subsequently filed a motion for summary judgment on all claims. On April 29, 2016, the court granted our motion for summary judgment on all claims and denied the plaintiff's motion for class certification as moot. The plaintiff filed an appeal with the Eighth Circuit Court of Appeals, which remains pending. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. LITIGATION, CLAIMS AND OTHER LOSS CONTINGENCIES PERTAINING TO OTHER DISCONTINUED OPERATIONS – Express IRA Litigation. On January 2, 2008, the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) filed a lawsuit regarding our former Express IRA product that is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc ., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We have not concluded that a loss related to this matter is probable, nor have we accrued a loss contingency related to this matter. Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation through an indemnification agreement. OTHER – We are from time to time a party to litigation, claims and other loss contingencies not discussed herein arising out of our business operations. These matters may include actions by state attorneys general, other state regulators, federal regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay to discharge or settle these other matters will not have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. We believe we have meritorious defenses to the claims asserted in the various matters described in this note, and we intend to defend them vigorously. The amounts claimed in the matters are substantial, however, and there can be no assurances as to their outcomes. In the event of unfavorable outcomes, it could require modifications to our operations; in addition, the amounts that may be required to be paid to discharge or settle the matters could be substantial and could have a material adverse impact on our business and our consolidated financial position, results of operations, and cash flows. (in 000s) Six months ended October 31, 2016 2015 Balance, beginning of the period $ 65,265 $ 149,765 Provisions 235 4,000 Payments (40,000 ) — Balance, end of the period $ 25,500 $ 153,765

Condensed Consolidating Finan30

Condensed Consolidating Financial Statements (Tables)	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Condensed Financial Statements, Captions [Line Items]
Schedule Of Condensed Consolidating Statement Of Operations [Table Text Block]	CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s) Three months ended October 31, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Total revenues $ — $ 10,934 $ 120,423 $ (25 ) $ 131,332 Cost of revenues — 5,666 220,061 (25 ) 225,702 Selling, general and administrative — 1,732 111,920 — 113,652 Total operating expenses — 7,398 331,981 (25 ) 339,354 Other income, net — 2,256 1,639 (1,715 ) 2,180 Interest expense on external borrowings — (22,248 ) (372 ) — (22,620 ) Other expenses, net (148,773 ) (1,049 ) (14,833 ) 164,648 (7 ) Loss from continuing operations before tax benefit (148,773 ) (17,505 ) (225,124 ) 162,933 (228,469 ) Income tax benefit (2,553 ) (5,962 ) (76,539 ) — (85,054 ) Net loss from continuing operations (146,220 ) (11,543 ) (148,585 ) 162,933 (143,415 ) Net loss from discontinued operations — (2,805 ) — — (2,805 ) Net loss (146,220 ) (14,348 ) (148,585 ) 162,933 (146,220 ) Other comprehensive loss (2,318 ) — (2,318 ) 2,318 (2,318 ) Comprehensive loss $ (148,538 ) $ (14,348 ) $ (150,903 ) $ 165,251 $ (148,538 )	CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s) Three months ended October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Total revenues $ — $ 13,972 $ 114,471 $ (28 ) $ 128,415 Cost of revenues — 9,810 216,618 (27 ) 226,401 Selling, general and administrative 3,415 13,374 119,059 (1 ) 135,847 Total operating expenses 3,415 23,184 335,677 (28 ) 362,248 Other income, net 821 11,040 902 (2,258 ) 10,505 Interest expense on external borrowings — (14,085 ) (96 ) — (14,181 ) Other expenses, net (145,429 ) (276 ) (13,166 ) 158,661 (210 ) Loss from continuing operations before tax benefit (148,023 ) (12,533 ) (233,566 ) 156,403 (237,719 ) Income tax benefit (3,016 ) (4,047 ) (88,138 ) — (95,201 ) Net loss from continuing operations (145,007 ) (8,486 ) (145,428 ) 156,403 (142,518 ) Net loss from discontinued operations — (2,489 ) — — (2,489 ) Net loss (145,007 ) (10,975 ) (145,428 ) 156,403 (145,007 ) Other comprehensive loss (7,974 ) (7,257 ) (7,974 ) 15,231 (7,974 ) Comprehensive loss $ (152,981 ) $ (18,232 ) $ (153,402 ) $ 171,634 $ (152,981 ) Six months ended October 31, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Total revenues $ — $ 26,438 $ 230,223 $ (144 ) $ 256,517 Cost of revenues — 14,272 422,660 (144 ) 436,788 Selling, general and administrative — 4,212 208,263 — 212,475 Total operating expenses — 18,484 630,923 (144 ) 649,263 Other income, net — 5,935 6,323 (7,110 ) 5,148 Interest expense on external borrowings — (43,562 ) (524 ) — (44,086 ) Other expenses, net (273,435 ) (3,902 ) (29,147 ) 306,150 (334 ) Loss from continuing operations before tax benefit (273,435 ) (33,575 ) (424,048 ) 299,040 (432,018 ) Income tax benefit (3,542 ) (11,756 ) (152,279 ) — (167,577 ) Net loss from continuing operations (269,893 ) (21,819 ) (271,769 ) 299,040 (264,441 ) Net loss from discontinued operations — (5,451 ) (1 ) — (5,452 ) Net loss (269,893 ) (27,270 ) (271,770 ) 299,040 (269,893 ) Other comprehensive loss (5,889 ) — (5,889 ) 5,889 (5,889 ) Comprehensive loss $ (275,782 ) $ (27,270 ) $ (277,659 ) $ 304,929 $ (275,782 ) CONDENSED CONSOLIDATING STATEMENTS OF OPERATIONS (in 000s) Six months ended October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Total revenues $ — $ 38,739 $ 227,515 $ (121 ) $ 266,133 Cost of revenues — 21,565 418,464 (120 ) 439,909 Selling, general and administrative 3,415 17,750 212,875 (1 ) 234,039 Total operating expenses 3,415 39,315 631,339 (121 ) 673,948 Other income, net 1,730 11,535 1,456 (3,783 ) 10,938 Interest expense on external borrowings — (22,521 ) (235 ) — (22,756 ) Other expenses, net (248,022 ) (744 ) (25,421 ) 268,992 (5,195 ) Loss from continuing operations before tax benefit (249,707 ) (12,306 ) (428,024 ) 265,209 (424,828 ) Income tax benefit (5,041 ) (761 ) (180,003 ) — (185,805 ) Net loss from continuing operations (244,666 ) (11,545 ) (248,021 ) 265,209 (239,023 ) Net loss from discontinued operations — (5,643 ) — — (5,643 ) Net loss (244,666 ) (17,188 ) (248,021 ) 265,209 (244,666 ) Other comprehensive loss (17,948 ) (8,444 ) (17,948 ) 26,392 (17,948 ) Comprehensive loss $ (262,614 ) $ (25,632 ) $ (265,969 ) $ 291,601 $ (262,614 )
Schedule Of Condensed Consolidating Balance Sheet [Table Text Block]	CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s) As of October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Cash & cash equivalents $ — $ 6,864 $ 353,817 $ — $ 360,681 Cash & cash equivalents - restricted — — 42,781 — 42,781 Receivables, net 187 74,835 19,738 — 94,760 Deferred tax assets and income taxes receivable — 82,862 63,050 — 145,912 Prepaid expenses and other current assets — 8,236 72,528 — 80,764 Total current assets 187 172,797 551,914 — 724,898 Mortgage loans held for investment, net — 220,671 — — 220,671 Property and equipment, net — 186 298,416 — 298,602 Intangible assets, net — — 466,224 — 466,224 Goodwill — — 442,068 — 442,068 Deferred tax assets and income taxes receivable — 41,328 — (30,064 ) 11,264 Investments in subsidiaries 1,105,707 — 90,350 (1,196,057 ) — Amounts due from affiliates — 1,334,559 1,128,832 (2,463,391 ) — Other noncurrent assets — 78,846 35,900 — 114,746 Total assets $ 1,105,894 $ 1,848,387 $ 3,013,704 $ (3,689,512 ) $ 2,278,473 Accounts payable and accrued expenses $ 4,305 $ 12,048 $ 124,717 $ — $ 141,070 Accrued salaries, wages and payroll taxes — 1,657 35,855 — 37,512 Accrued income taxes and reserves for uncertain tax positions — 51,385 16,347 — 67,732 Current portion of long-term debt — — 808 — 808 Deferred revenue and other current liabilities — 181,519 137,907 — 319,426 Total current liabilities 4,305 246,609 315,634 — 566,548 Long-term debt and line of credit borrowings — 1,483,487 7,027 — 1,490,514 Deferred tax liabilities and reserves for uncertain tax positions — 26,737 143,866 (30,064 ) 140,539 Deferred revenue and other noncurrent liabilities — 1,204 106,911 — 108,115 Amounts due to affiliates 1,128,832 — 1,334,559 (2,463,391 ) — Total liabilities 1,133,137 1,758,037 1,907,997 (2,493,455 ) 2,305,716 Stockholders' equity (deficiency) (27,243 ) 90,350 1,105,707 (1,196,057 ) (27,243 ) Total liabilities and stockholders' equity $ 1,105,894 $ 1,848,387 $ 3,013,704 $ (3,689,512 ) $ 2,278,473 CONDENSED CONSOLIDATING BALANCE SHEETS (in 000s) As of April 30, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Cash & cash equivalents $ — $ 9,025 $ 887,776 $ — $ 896,801 Cash & cash equivalents - restricted — 29,004 75,106 — 104,110 Receivables, net — 71,882 81,234 — 153,116 Prepaid expenses and other current assets — 6,925 59,649 — 66,574 Total current assets — 116,836 1,103,765 — 1,220,601 Mortgage loans held for investment, net — 202,385 — — 202,385 Property and equipment, net — 136 293,429 — 293,565 Intangible assets, net — — 433,885 — 433,885 Goodwill — — 470,757 — 470,757 Deferred tax assets and income taxes receivable 5,917 77,270 36,936 — 120,123 Investments in subsidiaries 1,738,643 — 108,995 (1,847,638 ) — Amounts due from affiliates — 1,307,612 1,714,009 (3,021,621 ) — Other noncurrent assets — 62,806 43,103 — 105,909 Total assets $ 1,744,560 $ 1,767,045 $ 4,204,879 $ (4,869,259 ) $ 2,847,225 Accounts payable and accrued expenses $ 1,531 $ 18,596 $ 239,459 $ — $ 259,586 Accrued salaries, wages and payroll taxes — 1,766 160,020 — 161,786 Accrued income taxes and reserves for uncertain tax positions — 52,976 320,778 — 373,754 Current portion of long-term debt — — 826 — 826 Deferred revenue and other current liabilities — 87,982 155,671 — 243,653 Total current liabilities 1,531 161,320 876,754 — 1,039,605 Long-term debt and line of credit borrowings — 1,484,766 6,609 — 1,491,375 Deferred tax liabilities and reserves for uncertain tax positions 5,917 10,786 116,257 — 132,960 Deferred revenue and other noncurrent liabilities — 1,178 159,004 — 160,182 Amounts due to affiliates 1,714,009 — 1,307,612 (3,021,621 ) — Total liabilities 1,721,457 1,658,050 2,466,236 (3,021,621 ) 2,824,122 Stockholders' equity 23,103 108,995 1,738,643 (1,847,638 ) 23,103 Total liabilities and stockholders' equity $ 1,744,560 $ 1,767,045 $ 4,204,879 $ (4,869,259 ) $ 2,847,225
Schedule of Condensed Consolidating Statement of Cash Flows [Text Block]	CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s) Six months ended October 31, 2016 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Net cash used in operating activities: $ — $ (77,916 ) $ (647,881 ) $ — $ (725,797 ) Cash flows from investing: Sales, maturities of and payments received on AFS securities — 144 — — 144 Principal payments on mortgage loans, net — 16,706 — — 16,706 Capital expenditures — (5 ) (44,913 ) — (44,918 ) Payments made for business acquisitions, net of cash acquired — — (36,151 ) — (36,151 ) Loans made to franchisees — (10,064 ) (107 ) — (10,171 ) Repayments from franchisees — 14,052 211 — 14,263 Intercompany borrowings (payments) — (426,824 ) (309,852 ) 736,676 — Other, net — 1,847 2,489 — 4,336 Net cash used in investing activities — (404,144 ) (388,323 ) 736,676 (55,791 ) Cash flows from financing: Repayments of line of credit borrowings — (50,000 ) — — (50,000 ) Proceeds from line of credit borrowings — 525,000 — — 525,000 Dividends paid (95,971 ) — — — (95,971 ) Repurchase of common stock, including shares surrendered (215,511 ) — — — (215,511 ) Proceeds from exercise of stock options 1,630 — — — 1,630 Intercompany borrowings (payments) 309,852 — 426,824 (736,676 ) — Other, net — — (43,734 ) — (43,734 ) Net cash provided by financing activities — 475,000 383,090 (736,676 ) 121,414 Effects of exchange rates on cash — — (4,117 ) — (4,117 ) Net decrease in cash and cash equivalents — (7,060 ) (657,231 ) — (664,291 ) Cash and cash equivalents at beginning of the period — 9,025 887,776 — 896,801 Cash and cash equivalents at end of the period $ — $ 1,965 $ 230,545 $ — $ 232,510 CONDENSED CONSOLIDATING STATEMENTS OF CASH FLOWS (in 000s) Six months ended October 31, 2015 H&R Block, Inc. (Guarantor) Block Financial (Issuer) Other Subsidiaries Eliminations Consolidated H&R Block Net cash provided by (used in) operating activities: $ — $ 36,078 $ (638,791 ) $ — $ (602,713 ) Cash flows from investing: Sales, maturities of and payments received on AFS securities — 430,460 3,801 — 434,261 Principal payments on mortgage loans, net — 17,006 — — 17,006 Capital expenditures — (20 ) (38,759 ) — (38,779 ) Payments made for business acquisitions, net of cash acquired — — (61,846 ) — (61,846 ) Loans made to franchisees — (10,206 ) (75 ) — (10,281 ) Repayments from franchisees — 17,301 172 — 17,473 Intercompany borrowings (payments) — (1,200,465 ) (1,611,564 ) 2,812,029 — Other, net — 4,854 2,392 — 7,246 Net cash provided by (used in) investing activities — (741,070 ) (1,705,879 ) 2,812,029 365,080 Cash flows from financing: Proceeds from long-term debt — 996,831 — — 996,831 Customer banking deposits, net — (327,145 ) — 440 (326,705 ) Transfer of HRB Bank deposits — (419,028 ) — — (419,028 ) Dividends paid (110,338 ) — — — (110,338 ) Repurchase of common stock, including shares surrendered (1,517,786 ) — — — (1,517,786 ) Proceeds from exercise of stock options 16,875 — — — 16,875 Intercompany borrowings (payments) 1,611,564 — 1,200,465 (2,812,029 ) — Other, net (315 ) (16,879 ) (20,626 ) — (37,820 ) Net cash provided by (used in) financing activities — 233,779 1,179,839 (2,811,589 ) (1,397,971 ) Effects of exchange rates on cash — — (10,905 ) — (10,905 ) Net decrease in cash and cash equivalents — (471,213 ) (1,175,736 ) 440 (1,646,509 ) Cash and cash equivalents at beginning of the period — 478,077 1,529,553 (440 ) 2,007,190 Cash and cash equivalents at end of the period $ — $ 6,864 $ 353,817 $ — $ 360,681

Loss Per Share and Stockholde31

Loss Per Share and Stockholders' Equity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
Antidilutive securities excluded from computation of earnings per share, amount (in shares)			4,600	5,000
Net loss from continuing operations attributable to shareholders	$ (143,415)	$ (142,518)	$ (264,441)	$ (239,023)
Amounts allocated to participating securities	(143)	(102)	(267)	(204)
Net loss from continuing operations attributable to common shareholders	$ (143,558)	$ (142,620)	$ (264,708)	$ (239,227)
Basic weighted average common shares (in shares)	215,535	266,267	218,009	271,016
Potential dilutive shares (in shares)	0	0	0	0
Weighted Average Number of Shares Outstanding, Diluted	215,535	266,267	218,009	271,016
Basic (in usd per share)	$ (0.67)	$ (0.54)	$ (1.21)	$ (0.88)
Narrative Details [Abstract]
Stock Repurchased and Retired During Period, Shares			9,600	40,500
Stock Repurchased and Retired During Period, Value			$ 217,020	$ 1,500,000
Accelerated Share Repurchases, Final Price Paid Per Share			$ 22.51	$ 37
Shares repurchased during the period, (in shares)			200	600
Shares repurchased during the period, Value			$ 5,600	$ 17,800
Shares issued during period (in shares)			900	1,800
Nonvested units granted			1,200
Stock-based compensation	$ 6,900	$ 7,900	$ 12,500	$ 13,900
Unrecognized compensation costs, options	100		100
Unrecognized compensation costs, nonvested shares and units	$ 41,200		41,200
Common Stock [Member]
Narrative Details [Abstract]
Stock Repurchased and Retired During Period, Value			96	405
Additional Paid-in Capital [Member]
Narrative Details [Abstract]
Stock Repurchased and Retired During Period, Value			5,784	24,325
Retained Earnings [Member]
Narrative Details [Abstract]
Stock Repurchased and Retired During Period, Value			$ 211,140	$ 1,475,270

Receivables (Narrative) (Detail

Receivables (Narrative) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Accounts, Notes, Loans and Financing Receivable [Line Items]
Document Fiscal Year Focus	2,017
Impaired non-accrual status term, days	60 days
Total Portfolio	$ 187,057	$ 206,208	$ 226,224
Loans to franchisees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Financing Receivable, Recorded Investment, Past Due	2,000	300	1,600
Emerald Advance® lines of credit
Accounts, Notes, Loans and Financing Receivable [Line Items]
Non-accrual status loans	20,800	21,100	18,200
Term Loans
Accounts, Notes, Loans and Financing Receivable [Line Items]
Receivables, net	31,400	35,100	41,100
Revolving Lines Of Credit
Accounts, Notes, Loans and Financing Receivable [Line Items]
Receivables, net	64,400	61,200	76,300
Cash Back® receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Short-term	$ 0	$ 1,500	$ 0

Receivables (Schedule Of Short-

Receivables (Schedule Of Short-Term Receivables) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	$ 160,826	$ 210,127	$ 148,100
Accounts Receivable, Gross, Noncurrent	56,238	60,407	75,275
Allowance for doubtful accounts	(56,062)	(57,011)	(53,340)
Allowance for Doubtful Accounts Receivable, Noncurrent	0	0	0
Receivables, net	104,764	153,116	94,760
Accounts Receivable, Net, Noncurrent	56,238	60,407	75,275
Loans to franchisees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	48,772	50,000	55,970
Accounts Receivable, Gross, Noncurrent	46,998	46,284	61,428
Receivables for tax preparation and related fees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	37,303	52,327	37,751
Accounts Receivable, Gross, Noncurrent	5,528	5,528	6,103
Cash Back® receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	2,630	37,663	901
Accounts Receivable, Gross, Noncurrent	0	0	0
Emerald Advance® lines of credit
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	23,495	25,092	19,373
Accounts Receivable, Gross, Noncurrent	0	869	246
Allowance for doubtful accounts	(9,458)	(9,007)
Royalties and other receivables from franchisees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	15,348	9,997	9,851
Accounts Receivable, Gross, Noncurrent	0	0	0
Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	33,278	35,048	24,254
Accounts Receivable, Gross, Noncurrent	$ 3,712	$ 7,726	$ 7,498

Receivables (Schedule Of Loans

Receivables (Schedule Of Loans Receivable) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	$ 160,826	$ 210,127	$ 148,100
Accounts Receivable, Gross, Noncurrent	56,238	60,407	75,275
Emerald Advance® lines of credit
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	23,495	25,092	19,373
Accounts Receivable, Gross, Noncurrent	0	869	246
Financing Receivable, Gross	23,495
Loans to franchisees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	48,772	50,000	55,970
Accounts Receivable, Gross, Noncurrent	46,998	46,284	61,428
Cash Back® receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts Receivable, Gross, Current	2,630	37,663	901
Accounts Receivable, Gross, Noncurrent	$ 0	$ 0	$ 0

Receivables (Schedule Of Receiv

Receivables (Schedule Of Receivables Based On Year Of Origination) (Details) - Emerald Advance® lines of credit $ in Thousands	Oct. 31, 2016USD ($)
Accounts, Notes, Loans and Financing Receivable [Line Items]
Financing Receivable, Gross	$ 23,495
Year Of Origination2015
Accounts, Notes, Loans and Financing Receivable [Line Items]
Financing Receivable, Gross	8,644
Revolving Loans
Accounts, Notes, Loans and Financing Receivable [Line Items]
Financing Receivable, Gross	$ 14,851

Receivables (Schedule Of Activi

Receivables (Schedule Of Activity In The Allowance For Doubtful Accounts) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Apr. 30, 2016
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for doubtful accounts	$ 56,062	$ 53,340	$ 57,011
Allowance for Doubtful Accounts [Roll Forward]
Beginning balance		54,527
Provision	1,286	1,226
Charge-offs	(2,235)	(2,413)
Ending balance		53,340
Emerald Advance® lines of credit
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for doubtful accounts	9,458		9,007
Allowance for Doubtful Accounts [Roll Forward]
Beginning balance		7,353
Provision	451	877
Charge-offs	0	0
Ending balance		8,230
All Other
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for doubtful accounts	46,604		$ 48,004
Allowance for Doubtful Accounts [Roll Forward]
Beginning balance		47,174
Provision	835	349
Charge-offs	$ (2,235)	(2,413)
Ending balance		$ 45,110

Mortgage Loans Held For Inves37

Mortgage Loans Held For Investment And Related Assets (Narrative) (Details)	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Mortgage Loans Held For Investment And Related Assets [Abstract]
Allowance as Percent of Principal	2.90%	2.70%	3.30%

Mortgage Loans Held For Inves38

Mortgage Loans Held For Investment And Related Assets (Schedule Of Mortgage Loan Portfolio) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015	Apr. 30, 2015
Mortgage Loans Held For Investment And Related Assets [Abstract]
Adjustable-rate loans	$ 97,358	$ 108,251	$ 118,612
Adjustable-rate loans, percent of total loans	52.00%	52.00%	52.00%
Fixed-rate loans	$ 89,699	$ 97,957	$ 107,612
Fixed-rate loans, percent of Total loans	48.00%	48.00%	48.00%
Total loans	$ 187,057	$ 206,208	$ 226,224
Total loans, percent of Total loans	100.00%	100.00%	100.00%
Unamortized deferred fees and costs	$ 1,534	$ 1,695	$ 1,859
Less: Allowance for loan losses	(5,484)	(5,518)	(7,412)	$ (7,886)
Loans Receivable Held-for-sale, Net, Not Part of Disposal Group	$ 183,107
Total		$ 202,385	$ 220,671

Mortgage Loans Held For Inves39

Mortgage Loans Held For Investment And Related Assets (Schedule Of Allowance For Loan Losses) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Loans and Leases Rollforward [Roll Forward]
Balance at beginning of the period	$ 5,518	$ 7,886
Provision	0	(28)
Recoveries	742	1,050
Charge-offs	(776)	(1,496)
Balance at end of the period	$ 5,484	$ 7,412

Mortgage Loans Held For Inves40

Mortgage Loans Held For Investment And Related Assets (Schedule Of Past Due Mortgage Loans) (Details) - USD ($) $ in Thousands		Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		$ 187,057	$ 206,208	$ 226,224
Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		111,533
All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		75,524
Less than 60 Days Past Due
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		7,821
Less than 60 Days Past Due | Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		6,350
Less than 60 Days Past Due | All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		1,471
60 – 89 Days Past Due
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		2,142
60 – 89 Days Past Due | Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		1,714
60 – 89 Days Past Due | All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		428
90 Days Past Due
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio	[1]	42,677
90 Days Past Due | Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio	[1]	38,057
90 Days Past Due | All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio	[1]	4,620
Total Past Due
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		52,640
Total Past Due | Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		46,121
Total Past Due | All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		6,519
Current
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		134,417
Current | Purchased From SCC
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		65,412
Current | All Other
Mortgage Loans Held For Investment And Related Assets [Line Items]
Total Portfolio		$ 69,005
[1]	We do not accrue interest on loans past due 90 days or more.

Goodwill And Intangible Asset41

Goodwill And Intangible Assets (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization	$ 20.1	$ 17.9	$ 38	$ 34.5
Estimated amortization, 2015	24.7		24.7
Estimated amortization, 2016	69.8		69.8
Estimated amortization, 2017	65.9		65.9
Estimated amortization, 2018	51.5		51.5
Estimated amortization, 2019	$ 36.6		$ 36.6

Goodwill And Intangible Asset42

Goodwill And Intangible Assets (Schedule Of Goodwill) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Goodwill [Roll Forward]
Goodwill before impairment losses, beginning balance	$ 503,054	$ 474,128
Accumulated impairment losses, beginning balance	(32,297)	(32,297)
Goodwill, beginning balance	470,757	441,831
Acquisitions	7,435	1,852
Disposals and foreign currency changes, net	832	1,615
Impairments	0	0
Goodwill before impairment losses, ending balance	509,657	474,365
Accumulated impairment losses, ending balance	(32,297)	(32,297)
Goodwill, ending balance	$ 477,360	$ 442,068

Goodwill And Intangible Asset43

Goodwill And Intangible Assets (Schedule Of Intangible Assets) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	$ 799,775	$ 762,984	$ 756,749
Accumulated Amortization	(366,640)	(329,099)	(290,525)
Net	433,135	433,885	466,224
Reacquired Franchise Rights [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	322,916	319,354	316,142
Accumulated Amortization	(79,484)	(68,284)	(56,731)
Net	243,432	251,070	259,411
Customer Relationships [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	211,106	206,607	182,137
Accumulated Amortization	(117,539)	(104,072)	(89,340)
Net	93,567	102,535	92,797
Software and Software Development Costs [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	137,533	131,161	123,263
Accumulated Amortization	(104,022)	(95,768)	(88,091)
Net	33,511	35,393	35,172
Noncompete Agreements [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	31,625	31,499	32,428
Accumulated Amortization	(26,520)	(25,572)	(24,632)
Net	5,105	5,927	7,796
Franchise Rights [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	19,201	19,201	19,201
Accumulated Amortization	(10,134)	(9,494)	(8,854)
Net	9,067	9,707	10,347
Purchased Technology
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	54,700	54,700	54,700
Accumulated Amortization	(28,941)	(25,909)	(22,877)
Net	25,759	28,791	31,823
Other Intangible Assets [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount	22,694	462
Accumulated Amortization	0	0
Net	$ 22,694	$ 462
Tax Services [Member] | Trade Name Amortizing [Member]
Goodwill and Intangible Assets [Line Items]
Gross Carrying Amount			28,878
Accumulated Amortization			0
Net			$ 28,878

Long-Term Debt (Details)

Long-Term Debt (Details)	Oct. 31, 2016USD ($)	Apr. 30, 2016USD ($)	Oct. 31, 2015USD ($)
Debt Instrument [Line Items]
Long-term debt	$ 1,968,109,000	$ 1,492,201,000	$ 1,491,322,000
Less: Current portion	(903,000)	(826,000)	(808,000)
Long-term debt excluding current portion	1,967,206,000	1,491,375,000	1,490,514,000
Maximum borrowing capacity	948,000,000
Long-term Line of Credit	475,000,000	0	0
Revolving Credit Facility [Member]
Debt Instrument [Line Items]
Line of Credit Facility, Maximum Borrowing Capacity	2,000,000,000
Available increase in borrowing capacity	$ 500,000,000
Maximum quarterly debt-to-EBITDA ratio	3.50
Maximum annual debt-to-EBITDA ratio	4.50
Minimum interest coverage ratio	2.50
Swingline Loans [Member]
Debt Instrument [Line Items]
Maximum borrowing capacity	$ 200,000,000
Standby Letters of Credit [Member]
Debt Instrument [Line Items]
Maximum borrowing capacity	50,000,000
Capital Lease Obligations [Member]
Debt Instrument [Line Items]
Long-term debt	7,024,000	7,435,000	7,835,000
Unamortized Debt Issuance Expense	(13,915,000)	(15,234,000)	(16,513,000)
Senior Notes due 2020 [Member] | Senior Notes [Member]
Debt Instrument [Line Items]
Long-term debt	650,000,000	650,000,000	650,000,000
Senior Notes due 2022 [Member] | Senior Notes [Member]
Debt Instrument [Line Items]
Long-term debt	500,000,000	500,000,000	500,000,000
Senior Notes due 2025 [Member] | Senior Notes [Member]
Debt Instrument [Line Items]
Long-term debt	$ 350,000,000	$ 350,000,000	$ 350,000,000

Fair Value Fair Value (Summary

Fair Value Fair Value (Summary Of Carrying Amounts And Estimated Fair Values Of Company's Financial Instruments) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015	Apr. 30, 2015
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Cash & cash equivalents	$ 232,510	$ 896,801	$ 360,681	$ 2,007,190
Cash and cash equivalents, Estimated Fair Value	232,510	896,801
Cash and cash equivalents - restricted, Carrying Amount	109,538	104,110	42,781
Cash and cash equivalents - restricted, Estimated Fair Value	109,538	104,110
Receivables, net	104,764	153,116	94,760
Receivables, net - short-term, Estimated Fair Value	104,764	153,116
Mortgage loans held for investment, less allowance for loan losses of $ - , $7,412 and $5,518		202,385	220,671
Loans Receivable, Fair Value Disclosure	0	190,503
Accounts Receivable, Net, Noncurrent	56,238	60,407	75,275
Receivables, net - long-term, Estimated Fair Value	56,238	60,407	75,275
Total Portfolio	187,057	206,208	226,224
Long-term Debt	1,968,109	1,492,201
Long-term borrowings, Estimated Fair Value	2,067,234	1,566,098
Contingent consideration payments, carrying amount	7,817	8,657
Contingent consideration payments, estimated fair value	$ 7,817	$ 8,657
Level 1
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Cash and cash equivalents, Estimated Fair Value			360,681
Cash and cash equivalents - restricted, Estimated Fair Value			42,781
Receivables, net - short-term, Estimated Fair Value			94,760
Level 3
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Loans Receivable, Fair Value Disclosure			180,437
Long-term Debt			1,491,322
Long-term borrowings, Estimated Fair Value			1,553,633
Contingent consideration payments, carrying amount			11,932
Contingent consideration payments, estimated fair value			$ 11,932

Income Taxes (Narrative) (Detai

Income Taxes (Narrative) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Apr. 30, 2016
Income Tax Disclosure [Abstract]
Unrecognized Tax Benefits	$ 105,700	$ 96,600	$ 111,500
Unrecognized Tax Benefits, Period Increase (Decrease)	(5,800)	10,300
Effect of anticipated settlements of audit issues and expiring statutes of limitations	7,500
Significant Change in Unrecognized Tax Benefits is Reasonably Possible, Amount of Unrecorded Benefit	11,600
Accrued income taxes and reserves for uncertain tax positions	$ 68,832	$ 67,732	$ 373,754
Effective Income Tax Rate Reconciliation, Percent	38.80%	43.70%
Net Discreet Tax Expense (Benefit)	$ 10,800	$ 26,600
Effective tax rate, impact of discrete tax items	(2.50%)	(6.30%)

Interest Income And Interest 47

Interest Income And Interest Expense (Schedule Of Interest Income And Expense Of Continuing Operations) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
Schedule Of Interest Income And Expense [Line Items]
Other income, net	$ 2,180	$ 10,505	$ 5,148	$ 10,938
Interest expense on borrowings	(22,620)	(14,181)	(44,086)	(22,756)
Other income, net	(7)	(210)	(334)	(5,195)
Mortgage Loans, Net
Schedule Of Interest Income And Expense [Line Items]
Other income, net	1,508	34	3,045	34
AFS Securities
Schedule Of Interest Income And Expense [Line Items]
Other income, net	52	8,768	83	8,768
Other
Schedule Of Interest Income And Expense [Line Items]
Other income, net	620	1,703	2,020	2,136
Borrowings
Schedule Of Interest Income And Expense [Line Items]
Interest expense on borrowings		(23)	(27)	(4,622)
Other income, net	(6)
Deposits
Schedule Of Interest Income And Expense [Line Items]
Interest Expense, Deposits		$ (187)	$ (307)	$ (573)
Other income, net	$ (1)

Commitments And Contingencies48

Commitments And Contingencies (Narrative) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Apr. 30, 2016	Apr. 30, 2015
Commitments And Contingencies [Line Items]
Standard guarantee accrual amount	$ 5,000	$ 6,800	$ 7,000
Contingent business acquisition obligations	7,817		8,657
Lines of credit, total obligation	56,400
Remaining franchise equity lines of credit-undrawn commitment	25,000
Amounts deferred for new extended service plans issued	2,561	2,608
Deferred Revenue, Revenue Recognized	(58,921)	(54,943)
Deferred Revenue	147,982	137,444	$ 204,342	$ 189,779
Level 3
Commitments And Contingencies [Line Items]
Contingent business acquisition obligations		$ 11,932
Refund Advance [Member]
Commitments And Contingencies [Line Items]
Loss Contingency, Estimate of Possible Loss	$ 73,000

Commitments And Contingencies49

Commitments And Contingencies (Schedule Of Deferred Revenue Related To The Peace Of Mind Program) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Movement in Deferred Revenue [Roll Forward]
Balance, beginning of the period	$ 204,342	$ 189,779
Amounts deferred for new extended service plans issued	2,561	2,608
Revenue recognized on previous deferrals	(58,921)	(54,943)
Balance, end of the period	$ 147,982	$ 137,444

Litigation And Related Contin50

Litigation And Related Contingencies (Details) $ in Millions	6 Months Ended
	Oct. 31, 2016USD ($)securitieslawsuit	Apr. 30, 2016USD ($)loan	Oct. 31, 2015USD ($)
Loss Contingencies [Line Items]
Loss Contingency Accrual	$ 2.3	$ 2.3	$ 6.2
Securitization Transactions | securities	39
SCC [Member]
Loss Contingencies [Line Items]
Original Principal Amount of Loans Securitized	$ 14,000
SCC [Member] | Claims with Knowledge of Outstanding Principal Amount [Member]
Loss Contingencies [Line Items]
Initial principal on loans securitized	$ 4,000
MGRID LLC v. Merrill Lynch Mortgage Lending Inc [Member]
Loss Contingencies [Line Items]
Number Of Lawsuits | lawsuit	22
MGRID LLC v. Merrill Lynch Mortgage Lending Inc [Member] | SCC [Member]
Loss Contingencies [Line Items]
Loans Sold To Trust, With Claims of Breach of Contract and Indemnity | loan		159

Loss Contingencies Arising Fr51

Loss Contingencies Arising From Representations and Warranties of Our Discontinued Mortgage Operations (Narrative) (Details) - USD ($) $ in Thousands	36 Months Ended	60 Months Ended	102 Months Ended
	Apr. 30, 2007	Apr. 30, 2013	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015	Apr. 30, 2015
Loss Contingencies [Line Items]
Percentage of fraud on originated loans	68.00%
Claims received for loans		$ 1,900,000	$ 2,600,000
Loss Contingency Accrual			2,300	$ 2,300	$ 6,200
Principal Assets of SCC			346,000
SCC [Member]
Loss Contingencies [Line Items]
Loss Contingency Accrual, Product Liability, Gross			$ 25,500	$ 65,265	$ 153,765	$ 149,765

Loss Contingencies Arising Fr52

Loss Contingencies Arising From Representations And Warranties of Our Discontinued Mortgage Operations (Details) - SCC [Member] - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015
Loss Contingency Accrual [Roll Forward]
Balance, beginning of the period	$ 65,265	$ 149,765
Provisions	235	4,000
Payments	(40,000)	0
Balance, end of the period	$ 25,500	$ 153,765

Condensed Consolidating Finan53

Condensed Consolidating Financial Statements (Income Statement) (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Oct. 31, 2016	Oct. 31, 2015
Condensed Financial Statements, Captions [Line Items]
Total revenues	$ 131,332	$ 128,415	$ 256,517	$ 266,133
Cost of revenues	225,702	226,401	436,788	439,909
Selling, general and administrative	113,652	135,847	212,475	234,039
Total operating expenses	339,354	362,248	649,263	673,948
Other income, net	2,180	10,505	5,148	10,938
Interest expense on borrowings	(22,620)	(14,181)	(44,086)	(22,756)
Other income, net	(7)	(210)	(334)	(5,195)
Loss from continuing operations before income tax benefit	(228,469)	(237,719)	(432,018)	(424,828)
Income tax benefit	(85,054)	(95,201)	(167,577)	(185,805)
Net loss from continuing operations	(143,415)	(142,518)	(264,441)	(239,023)
Net income (loss) from discontinued operations	(2,805)	(2,489)	(5,452)	(5,643)
Net loss	(146,220)	(145,007)	(269,893)	(244,666)
Other comprehensive income (loss)	(2,318)	(7,974)	(5,889)	(17,948)
Comprehensive loss	(148,538)	(152,981)	(275,782)	(262,614)
Block Financial Issuer [Member]
Condensed Financial Statements, Captions [Line Items]
Total revenues	10,934	13,972	26,438	38,739
Cost of revenues	5,666	9,810	14,272	21,565
Selling, general and administrative	1,732	13,374	4,212	17,750
Total operating expenses	7,398	23,184	18,484	39,315
Other income, net	2,256	11,040	5,935	11,535
Interest expense on borrowings	(22,248)	(14,085)	(43,562)	(22,521)
Other income, net	(1,049)	(276)	(3,902)	(744)
Loss from continuing operations before income tax benefit	(17,505)	(12,533)	(33,575)	(12,306)
Income tax benefit	(5,962)	(4,047)	(11,756)	(761)
Net loss from continuing operations	(11,543)	(8,486)	(21,819)	(11,545)
Net income (loss) from discontinued operations	(2,805)	(2,489)	(5,451)	(5,643)
Net loss	(14,348)	(10,975)	(27,270)	(17,188)
Other comprehensive income (loss)		(7,257)		(8,444)
Comprehensive loss	(14,348)	(18,232)	(27,270)	(25,632)
Subsidiaries [Member]
Condensed Financial Statements, Captions [Line Items]
Total revenues	120,423	114,471	230,223	227,515
Cost of revenues	220,061	216,618	422,660	418,464
Selling, general and administrative	111,920	119,059	208,263	212,875
Total operating expenses	331,981	335,677	630,923	631,339
Other income, net	1,639	902	6,323	1,456
Interest expense on borrowings	(372)	(96)	(524)	(235)
Other income, net	(14,833)	(13,166)	(29,147)	(25,421)
Loss from continuing operations before income tax benefit	(225,124)	(233,566)	(424,048)	(428,024)
Income tax benefit	(76,539)	(88,138)	(152,279)	(180,003)
Net loss from continuing operations	(148,585)	(145,428)	(271,769)	(248,021)
Net income (loss) from discontinued operations			(1)
Net loss	(148,585)	(145,428)	(271,770)	(248,021)
Other comprehensive income (loss)	(2,318)	(7,974)	(5,889)	(17,948)
Comprehensive loss	(150,903)	(153,402)	(277,659)	(265,969)
Parent Company [Member]
Condensed Financial Statements, Captions [Line Items]
Selling, general and administrative		3,415		3,415
Total operating expenses		3,415		3,415
Other income, net		821		1,730
Interest expense on borrowings	0	0	0	0
Other income, net	(148,773)	(145,429)	(273,435)	(248,022)
Loss from continuing operations before income tax benefit	(148,773)	(148,023)	(273,435)	(249,707)
Income tax benefit	(2,553)	(3,016)	(3,542)	(5,041)
Net loss from continuing operations	(146,220)	(145,007)	(269,893)	(244,666)
Net income (loss) from discontinued operations	0	0	0	0
Net loss	(146,220)	(145,007)	(269,893)	(244,666)
Other comprehensive income (loss)	(2,318)	(7,974)	(5,889)	(17,948)
Comprehensive loss	(148,538)	(152,981)	(275,782)	(262,614)
Intersegment Eliminations [Member]
Condensed Financial Statements, Captions [Line Items]
Total revenues	(25)	(28)	(144)	(121)
Cost of revenues	(25)	(27)	(144)	(120)
Selling, general and administrative		(1)		(1)
Total operating expenses	(25)	(28)	(144)	(121)
Other income, net	(1,715)	(2,258)	(7,110)	(3,783)
Interest expense on borrowings	0	0	0	0
Other income, net	164,648	158,661	306,150	268,992
Loss from continuing operations before income tax benefit	162,933	156,403	299,040	265,209
Net loss from continuing operations	162,933	156,403	299,040	265,209
Net loss	162,933	156,403	299,040	265,209
Other comprehensive income (loss)	2,318	15,231	5,889	26,392
Comprehensive loss	$ 165,251	$ 171,634	$ 304,929	$ 291,601

Condensed Consolidating Finan54

Condensed Consolidating Financial Statements (Balance Sheets) (Details) - USD ($) $ in Thousands	Oct. 31, 2016	Apr. 30, 2016	Oct. 31, 2015	Apr. 30, 2015
Condensed Financial Statements, Captions [Line Items]
Cash & cash equivalents	$ 232,510	$ 896,801	$ 360,681	$ 2,007,190
Cash and cash equivalents - restricted	109,538	104,110	42,781
Receivables, net	104,764	153,116	94,760
Deferred Tax Assets, Net, Current			145,912
Prepaid expenses and other current assets	73,555	66,574	80,764
Mortgage loans held for sale	183,107	0	0
Total current assets	703,474	1,220,601	724,898
Mortgage loans held for investment, net		202,385	220,671
Property and equipment, at cost, less accumulated depreciation and amortization of $647,689, $563,158 and $601,120	293,060	293,565	298,602
Intangible assets, net	433,135	433,885	466,224
Goodwill	477,360	470,757	442,068	441,831
Deferred tax assets and income taxes receivable	81,755	120,123	11,264
Amounts due from affiliates	0	0	0
Other assets	93,394	105,909	114,746
Total assets	2,082,178	2,847,225	2,278,473
Accounts payable and accrued expenses	139,808	259,586	141,070
Accrued salaries, wages and payroll taxes	40,754	161,786	37,512
Accrued income taxes and reserves for uncertain tax positions	68,832	373,754	67,732
Current portion of long-term debt	903	826	808
Deferred revenue and other current liabilities	184,560	243,653	319,426
Total current liabilities	434,857	1,039,605	566,548
Long-term debt and line of credit borrowings	1,967,206	1,491,375	1,490,514
Deferred tax liabilities and reserves for uncertain tax positions	117,553	132,960	140,539
Deferred revenue and other noncurrent liabilities	120,033	160,182	108,115
Total liabilities	2,639,649	2,824,122	2,305,716
Stockholders’ equity	(557,471)	23,103	(27,243)
Total liabilities and stockholders' equity	2,082,178	2,847,225	2,278,473
Block Financial Issuer [Member]
Condensed Financial Statements, Captions [Line Items]
Cash & cash equivalents	1,965	9,025	6,864	478,077
Cash and cash equivalents - restricted	29,014	29,004
Receivables, net	73,675	71,882	74,835
Deferred Tax Assets, Net, Current			82,862
Prepaid expenses and other current assets	8,237	6,925	8,236
Mortgage loans held for sale	183,107
Total current assets	295,998	116,836	172,797
Mortgage loans held for investment, net		202,385	220,671
Property and equipment, at cost, less accumulated depreciation and amortization of $647,689, $563,158 and $601,120	92	136	186
Deferred tax assets and income taxes receivable	62,722	77,270	41,328
Amounts due from affiliates	1,696,151	1,307,612	1,334,559
Other assets	58,636	62,806	78,846
Total assets	2,113,599	1,767,045	1,848,387
Accounts payable and accrued expenses	8,434	18,596	12,048
Accrued salaries, wages and payroll taxes	2,143	1,766	1,657
Accrued income taxes and reserves for uncertain tax positions		52,976	51,385
Deferred revenue and other current liabilities	48,176	87,982	181,519
Total current liabilities	58,753	161,320	246,609
Long-term debt and line of credit borrowings	1,961,085	1,484,766	1,483,487
Deferred tax liabilities and reserves for uncertain tax positions	10,786	10,786	26,737
Deferred revenue and other noncurrent liabilities	1,107	1,178	1,204
Total liabilities	2,031,731	1,658,050	1,758,037
Stockholders’ equity	81,868	108,995	90,350
Total liabilities and stockholders' equity	2,113,599	1,767,045	1,848,387
Subsidiaries [Member]
Condensed Financial Statements, Captions [Line Items]
Cash & cash equivalents	230,545	887,776	353,817	1,529,553
Cash and cash equivalents - restricted	80,524	75,106	42,781
Receivables, net	31,089	81,234	19,738
Deferred Tax Assets, Net, Current			63,050
Prepaid expenses and other current assets	65,318	59,649	72,528
Mortgage loans held for sale	0
Total current assets	407,476	1,103,765	551,914
Property and equipment, at cost, less accumulated depreciation and amortization of $647,689, $563,158 and $601,120	292,968	293,429	298,416
Intangible assets, net	433,135	433,885	466,224
Goodwill	477,360	470,757	442,068
Deferred tax assets and income taxes receivable	17,086	36,936
Investments in subsidiaries	81,868	108,995	90,350
Amounts due from affiliates	2,005,485	1,714,009	1,128,832
Other assets	34,758	43,103	35,900
Total assets	3,750,136	4,204,879	3,013,704
Accounts payable and accrued expenses	122,433	239,459	124,717
Accrued salaries, wages and payroll taxes	38,611	160,020	35,855
Accrued income taxes and reserves for uncertain tax positions	68,832	320,778	16,347
Current portion of long-term debt	903	826	808
Deferred revenue and other current liabilities	136,384	155,671	137,907
Total current liabilities	367,163	876,754	315,634
Long-term debt and line of credit borrowings	6,121	6,609	7,027
Deferred tax liabilities and reserves for uncertain tax positions	100,850	116,257	143,866
Deferred revenue and other noncurrent liabilities	118,926	159,004	106,911
Amounts due to affiliates	1,696,151	1,307,612	1,334,559
Total liabilities	2,289,211	2,466,236	1,907,997
Stockholders’ equity	1,460,925	1,738,643	1,105,707
Total liabilities and stockholders' equity	3,750,136	4,204,879	3,013,704
Parent Company [Member]
Condensed Financial Statements, Captions [Line Items]
Receivables, net			187
Mortgage loans held for sale	0
Total current assets			187
Deferred tax assets and income taxes receivable	1,947	5,917
Investments in subsidiaries	1,460,925	1,738,643	1,105,707
Amounts due from affiliates		0	0
Total assets	1,462,872	1,744,560	1,105,894
Accounts payable and accrued expenses	8,941	1,531	4,305
Total current liabilities	8,941	1,531	4,305
Deferred tax liabilities and reserves for uncertain tax positions	5,917	5,917
Amounts due to affiliates	2,005,485	1,714,009	1,128,832
Total liabilities	2,020,343	1,721,457	1,133,137
Stockholders’ equity	(557,471)	23,103	(27,243)
Total liabilities and stockholders' equity	1,462,872	1,744,560	1,105,894
Intersegment Eliminations [Member]
Condensed Financial Statements, Captions [Line Items]
Cash & cash equivalents				$ (440)
Mortgage loans held for sale	0
Deferred tax assets and income taxes receivable			(30,064)
Investments in subsidiaries	(1,542,793)	(1,847,638)	(1,196,057)
Amounts due from affiliates	(3,701,636)	(3,021,621)	(2,463,391)
Other assets	0
Total assets	(5,244,429)	(4,869,259)	(3,689,512)
Deferred tax liabilities and reserves for uncertain tax positions			(30,064)
Amounts due to affiliates	(3,701,636)	(3,021,621)	(2,463,391)
Total liabilities	(3,701,636)	(3,021,621)	(2,493,455)
Stockholders’ equity	(1,542,793)	(1,847,638)	(1,196,057)
Total liabilities and stockholders' equity	$ (5,244,429)	$ (4,869,259)	$ (3,689,512)

Condensed Consolidating Finan55

Condensed Consolidating Financial Statements (Cash Flows) (Details) - USD ($) $ in Thousands	6 Months Ended
	Oct. 31, 2016	Oct. 31, 2015	Apr. 30, 2016	Apr. 30, 2015
Condensed Financial Statements, Captions [Line Items]
Net cash used in operating activities:	$ (725,797)	$ (602,713)
Sales, maturities of and payments received on AFS securities	144	434,261
Principal payments on mortgage loans, net	16,706	17,006
Capital expenditures	(44,918)	(38,779)
Payments made for business acquisitions, net of cash acquired	(36,151)	(61,846)
Loans made to franchisees	(10,171)	(10,281)
Repayments from franchisees	(14,263)	(17,473)
Other, net	4,336	7,246
Net cash provided by (used in) investing activities	(55,791)	365,080
Repayments of Long-term Lines of Credit	50,000	0
Proceeds from Long-term Lines of Credit	525,000	0
Proceeds from Issuance of Long-term Debt	0	996,831
Customer banking deposits, net	0	(326,705)
Transfer of bank deposits	0	(419,028)
Dividends paid	(95,971)	(110,338)
Repurchase of common stock, including shares surrendered	(215,511)	(1,517,786)
Proceeds from exercise of stock options	1,630	16,875
Other, net	(43,734)	(37,820)
Net cash used in financing activities	121,414	(1,397,971)
Effects of exchange rates on cash	(4,117)	(10,905)
Net decrease in cash and cash equivalents	(664,291)	(1,646,509)
Cash & cash equivalents	232,510	360,681	$ 896,801	$ 2,007,190
Parent Company [Member]
Condensed Financial Statements, Captions [Line Items]
Dividends paid	(95,971)	(110,338)
Repurchase of common stock, including shares surrendered	(215,511)	(1,517,786)
Proceeds from exercise of stock options	1,630	16,875
Intercompany borrowings (payments)	309,852	1,611,564
Other, net		(315)
Block Financial Issuer [Member]
Condensed Financial Statements, Captions [Line Items]
Net cash used in operating activities:	(77,916)	36,078
Sales, maturities of and payments received on AFS securities	144	430,460
Principal payments on mortgage loans, net	16,706	17,006
Capital expenditures	(5)	(20)
Loans made to franchisees	(10,064)	(10,206)
Repayments from franchisees	(14,052)	(17,301)
Intercompany borrowings (payments)	(426,824)	(1,200,465)
Other, net	1,847	4,854
Net cash provided by (used in) investing activities	(404,144)	(741,070)
Repayments of Long-term Lines of Credit	50,000
Proceeds from Long-term Lines of Credit	525,000
Proceeds from Issuance of Long-term Debt		996,831
Customer banking deposits, net		(327,145)
Transfer of bank deposits		(419,028)
Other, net		(16,879)
Net cash used in financing activities	475,000	233,779
Net decrease in cash and cash equivalents	(7,060)	(471,213)
Cash & cash equivalents	1,965	6,864	9,025	478,077
Subsidiaries [Member]
Condensed Financial Statements, Captions [Line Items]
Net cash used in operating activities:	(647,881)	(638,791)
Sales, maturities of and payments received on AFS securities		3,801
Capital expenditures	(44,913)	(38,759)
Payments made for business acquisitions, net of cash acquired	(36,151)	(61,846)
Loans made to franchisees	(107)	(75)
Repayments from franchisees	(211)	(172)
Intercompany borrowings (payments)	(309,852)	(1,611,564)
Other, net	2,489	2,392
Net cash provided by (used in) investing activities	(388,323)	(1,705,879)
Intercompany borrowings (payments)	426,824	1,200,465
Other, net	(43,734)	(20,626)
Net cash used in financing activities	383,090	1,179,839
Effects of exchange rates on cash	(4,117)	(10,905)
Net decrease in cash and cash equivalents	(657,231)	(1,175,736)
Cash & cash equivalents	230,545	353,817	$ 887,776	1,529,553
Intersegment Eliminations [Member]
Condensed Financial Statements, Captions [Line Items]
Intercompany borrowings (payments)	736,676	2,812,029
Net cash provided by (used in) investing activities	736,676	2,812,029
Customer banking deposits, net		440
Intercompany borrowings (payments)	(736,676)	(2,812,029)
Net cash used in financing activities	$ (736,676)	(2,811,589)
Net decrease in cash and cash equivalents		$ 440
Cash & cash equivalents				$ (440)