Does this mean I need to enter into a new contract right now? Later?
At this time, provider networks processes and procedures will remain as is.
If contract changes are needed down the road, your Network reps will be in touch with you to discuss.
I have contracts with each of you and my rates are better in one than the other. What is going to happen? Do I get the higher rates? If so, when?
At this time, provider contracts, including payment terms, will remain as is. Your Network reps are available to discuss any specific questions about your contracts over the next several months.
Any changes will be communicated in advance and we are committed to keeping you informed of these changes and if or how they may affect you.
Will my payment rates or terms change?
At this time, provider contracts, including payment terms, will remain as is. Any changes will be communicated in advance in accordance with your contacts, and we are committed to keeping you informed of these changes and if or how they may affect you.
How does this benefit me?
Our focus remains on serving our member needs and an important part of that is expanding their access to quality providers like you.
Centene shares our locally focused philosophy, and as a combined company, we will preserve this approach, including building and maintaining deep relationships with all of our providers. You can expect the same high level of provider service.
We are committed to maintaining a strong network and preserving provider relationships.
Will the WellCare Health Plan brand change?
After completion of the transaction, there is a good chance we will undergo a company name change, but I expect that we will continue operating under local-market sub brands.
Until the close of the transaction, we will continue to operate as separate companies.
Following the close, we will work together diligently to ensure our organizations are integrated smoothly and ensure that this transition is seamless for you and our members.
I’m not comfortable with this and want to cancel my contract. How do I do that?
Our providers are our key business partners and it is important to us that you have the opportunity to talk to a Network Rep to help discuss how this transaction benefits you and all of our members. I encourage you to call your Rep.
We want you to stay with us and will be looking for all opportunities to make your experience with us even better by leveraging the benefits this transaction brings to you.
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