Blackbaud (BLKB) 10-Q 7 May 14 2014 Q1 Quarterly report Financial data

Document_And_Entity_Informatio

Document And Entity Information	3 Months Ended
	Mar. 31, 2014	Apr. 25, 2014
Document And Entity Information [Abstract]	'	'
Document Type	'10-Q	'
Amendment Flag	'false	'
Document Period End Date	31-Mar-14	'
Document Fiscal Year Focus	'2014	'
Document Fiscal Period Focus	'Q1	'
Trading Symbol	'blkb	'
Entity Registrant Name	'BLACKBAUD INC	'
Entity Central Index Key	'0001280058	'
Current Fiscal Year End Date	'--12-31	'
Entity Filer Category	'Large Accelerated Filer	'
Entity Common Stock, Shares Outstanding	'	46,160,187

Consolidated_Balance_Sheets

Consolidated Balance Sheets (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Current assets:	'	'
Cash and cash equivalents	$32,550	$11,889
Donor restricted cash	43,534	107,362
Accounts receivable, net of allowance of $5,394 and $5,613, at March 31, 2014 and December 31, 2013, respectively	63,368	66,969
Prepaid expenses and other current assets	29,940	30,115
Deferred tax asset, current portion	12,103	13,434
Total current assets	181,495	229,769
Property and equipment, net	47,925	49,550
Goodwill	264,819	264,599
Intangible assets, net	137,572	143,441
Other assets	19,938	19,251
Total assets	651,749	706,610
Current liabilities:	'	'
Trade accounts payable	9,469	10,244
Accrued expenses and other current liabilities	36,775	40,443
Donations payable	43,534	107,362
Debt, current portion	4,375	17,158
Deferred revenue, current portion	173,155	181,475
Total current liabilities	267,308	356,682
Debt, net of current portion	168,770	135,750
Deferred tax liability	36,532	36,880
Deferred revenue, net of current portion	8,405	9,099
Other liabilities	6,298	6,655
Total liabilities	487,313	545,066
Commitments and contingencies (see Note 11)	'	'
Stockholders' equity:	'	'
Preferred stock; 20,000,000 shares authorized, none outstanding	0	0
Common stock, $0.001 par value; 180,000,000 shares authorized, 55,747,874 and 55,699,817 shares issued at March 31, 2014 and December 31, 2013, respectively	56	56
Additional paid-in capital	225,075	220,763
Treasury stock, at cost; 9,591,130 and 9,573,102 shares at March 31, 2014 and December 31, 2013, respectively	-183,882	-183,288
Accumulated other comprehensive loss	-518	-1,385
Retained earnings	123,705	125,398
Total stockholders' equity	164,436	161,544
Total liabilities and stockholders' equity	$651,749	$706,610

Consolidated_Balance_Sheets_Pa

Consolidated Balance Sheets (Parenthetical) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, except Share data, unless otherwise specified
Statement of Financial Position [Abstract]	'	'
Accounts Receivable, allowance	$5,394	$5,613
Preferred stock, shares authorized	20,000,000	20,000,000
Preferred stock, shares outstanding	0	0
Common stock, par value	$0.00	$0.00
Common stock, shares authorized	180,000,000	180,000,000
Common stock, shares issued	55,747,874	55,699,817
Treasury stock, shares	9,591,130	9,573,102

Consolidated_Statements_Of_Com

Consolidated Statements Of Comprehensive Income (USD $)	3 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Revenue	'	'
License fees	$3,907	$2,980
Subscriptions	58,268	47,756
Services	28,130	28,838
Maintenance	35,652	34,148
Other revenue	1,665	1,901
Total revenue	127,622	115,623
Cost of revenue	'	'
Cost of license fees	530	725
Cost of subscriptions	30,124	20,383
Cost of services	26,263	25,399
Cost of maintenance	5,414	5,874
Cost of other revenue	999	1,197
Total cost of revenue	63,330	53,578
Gross profit	64,292	62,045
Operating expenses	'	'
Sales and marketing	25,116	24,392
Research and development	16,494	16,429
General and administrative	12,818	12,742
Restructuring	0	3,210
Amortization	587	678
Total operating expenses	55,015	57,451
Income from operations	9,277	4,594
Interest income	16	17
Interest expense	-1,459	-1,694
Loss on debt extinguishment and termination of derivative instruments	-996	0
Other (expense) income, net	-236	103
Income before provision for income taxes	6,602	3,020
Income tax provision	2,788	354
Net income	3,814	2,666
Earnings per share	'	'
Basic (in dollars per share)	$0.08	$0.06
Diluted (in dollars per share)	$0.08	$0.06
Common shares and equivalents outstanding	'	'
Basic weighted average shares	45,127,645	44,473,519
Diluted weighted average shares	45,552,451	45,009,213
Dividends per share (in dollars per share)	$0.12	$0.12
Other comprehensive (loss) income	'	'
Foreign currency translation adjustment	555	285
Unrealized (loss) gain on derivative instruments, net of tax	312	119
Total other comprehensive (loss) income	867	404
Comprehensive income	$4,681	$3,070

Consolidated_Statements_Of_Cas

Consolidated Statements Of Cash Flows (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Cash flows from operating activities	'	'
Net income	$3,814	$2,666
Adjustments to reconcile net income to net cash provided by operating activities:	'	'
Depreciation and amortization	10,674	10,610
Provision for doubtful accounts and sales returns	1,074	670
Stock-based compensation expense	3,714	5,178
Excess tax benefits from stock based compensation	-603	0
Deferred taxes	616	-188
Amortization of deferred financing costs and discount	162	153
Loss on debt extinguishment and termination of derivative instruments	996	0
Other non-cash adjustments	168	-2
Changes in operating assets and liabilities, net of acquisition of businesses:	'	'
Accounts receivable	2,676	5,404
Prepaid expenses and other assets	309	6,416
Trade accounts payable	2,789	-754
Accrued expenses and other liabilities	-4,158	-10,074
Donor restricted cash	63,680	42,588
Donations payable	-63,680	-42,588
Deferred revenue	-8,967	-7,139
Net cash provided by operating activities	13,264	12,940
Cash flows from investing activities	'	'
Purchase of property and equipment	-6,119	-6,292
Purchase of net assets of acquired companies, net of cash acquired	-136	-876
Capitalized software development costs	-1,152	-764
Net cash used in investing activities	-7,407	-7,932
Cash flows from financing activities	'	'
Proceeds from issuance of debt	196,000	16,700
Payments on debt	-173,908	-21,200
Payments of deferred financing costs	-2,484	0
Proceeds from exercise of stock options	25	67
Excess tax benefits from stock-based compensation	603	0
Dividend payments to stockholders	-5,537	-5,479
Net cash (used in) provided by financing activities	14,699	-9,912
Effect of exchange rate on cash and cash equivalents	105	-138
Net increase (decrease) in cash and cash equivalents	20,661	-5,042
Cash and cash equivalents, beginning of period	11,889	13,491
Cash and cash equivalents, end of period	$32,550	$8,449

Consolidated_Statements_Of_Sto

Consolidated Statements Of Stockholders' Equity (USD $)	Total	Common Stock [Member]	Additional Paid-In Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive Loss [Member]	Retained Earnings [Member]
In Thousands, except Share data, unless otherwise specified
Balance at Dec. 31, 2012	$147,684	$55	$203,638	($170,898)	($1,973)	$116,862
Balance, (in shares) at Dec. 31, 2012	'	54,859,604	'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'	'	'	'	'	'
Net income	30,472	'	'	'	'	30,472
Payment of dividends	-22,081	'	'	'	'	-22,081
Exercise of stock options and stock appreciation rights and vesting of restricted stock awards and restricted stock units (in shares)	'	609,500	'	'	'	'
Exercise of stock options and stock appreciation rights and vesting of restricted stock awards and restricted stock units	385	'	385	'	'	'
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	-12,390	'	'	-12,390	'	'
Tax impact of exercise of equity-based compensation	-25	'	-25	'	'	'
Stock-based compensation	16,910	'	16,765	'	'	145
Restricted stock grants	1	1	'	'	'	'
Restricted stock grants (in shares)	'	458,462	'	'	'	'
Restricted stock cancellations (in shares)	'	-227,749	'	'	'	'
Other comprehensive income (loss)	588	'	'	'	588	'
Balance at Dec. 31, 2013	161,544	56	220,763	-183,288	-1,385	125,398
Balance, (in shares) at Dec. 31, 2013	'	55,699,817	'	'	'	'
Increase (Decrease) in Stockholders' Equity [Roll Forward]	'	'	'	'	'	'
Net income	3,814	'	'	'	'	3,814
Payment of dividends	-5,537	'	'	'	'	-5,537
Exercise of stock options and stock appreciation rights and vesting of restricted stock awards and restricted stock units (in shares)	'	44,870	'	'	'	'
Exercise of stock options and stock appreciation rights and vesting of restricted stock awards and restricted stock units	25	'	25	'	'	'
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	-594	'	'	-594	'	'
Tax impact of exercise of equity-based compensation	603	'	603	'	'	'
Stock-based compensation	3,714	'	3,684	'	'	30
Restricted stock grants	0	'	'	'	'	'
Restricted stock grants (in shares)	'	47,838	'	'	'	'
Restricted stock cancellations (in shares)	'	-44,651	'	'	'	'
Other comprehensive income (loss)	867	'	'	'	867	'
Balance at Mar. 31, 2014	$164,436	$56	$225,075	($183,882)	($518)	$123,705
Balance, (in shares) at Mar. 31, 2014	'	55,747,874	'	'	'	'

Consolidated_Statements_Of_Sto1

Consolidated Statements Of Stockholders' Equity (Parenthetical)	3 Months Ended	12 Months Ended
	Mar. 31, 2014	Dec. 31, 2013
Statement of Stockholders' Equity [Abstract]	'	'
Surrender of shares upon restricted stock and restricted stock unit vesting and exercise of stock appreciation rights	18,028	363,731

Organization

Organization	3 Months Ended
	Mar. 31, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]	'
Organization	'
	Organization
	We provide cloud-based and on-premise software solutions and related services designed specifically for nonprofit organizations. Our products and services enable nonprofit organizations to increase donations, reduce fundraising costs, improve communications with constituents, manage their finances and optimize internal operations. As of March 31, 2014, we had more than 30,000 active customers distributed across multiple verticals within the nonprofit market including education, foundations, health and human services, religion, arts and cultural, public and societal benefits, environment and animal welfare, as well as international foreign affairs.

Summary_Of_Significant_Account

Summary Of Significant Accounting Policies	3 Months Ended
	Mar. 31, 2014
Accounting Policies [Abstract]	'
Summary Of Significant Accounting Policies	'
	Summary of significant accounting policies
	Unaudited interim consolidated financial statements
	The accompanying interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission (“SEC”) for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States (“GAAP”). The consolidated balance sheet at December 31, 2013, has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the three months ended March 31, 2014 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2014, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2013, and other forms filed with the SEC from time to time.
	In order to provide comparability between periods presented, amortization of software development costs and amortization of deferred financing costs and discount have been separated from other non-cash adjustments in the previously reported consolidated statements of cash flows to conform to the consolidated statement of cash flow presentation of the current period. After this change in presentation, amounts related to the amortization of software development costs are included in depreciation and amortization and amounts related to the amortization of deferred financing costs and discount are presented separately within cash flows from operating activities. Similarly, restructuring costs have been separated from general and administrative expense in the previously reported consolidated statements of comprehensive income to conform to the consolidated statement of comprehensive income presentation of the current period. After this change in presentation, restructuring costs are presented separately within operating expenses.
	Basis of consolidation
	The consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
	Use of estimates
	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes, capitalization of software development costs, our allowance for sales returns and doubtful accounts, deferred sales commissions and professional services costs, valuation of derivative instruments, accounting for business combinations and loss contingencies. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.
	Revenue recognition
	Our revenue is primarily generated from the following sources: (i) charging for the use of our software products in a hosted environment; (ii) selling perpetual licenses of our software products; (iii) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (iv) providing software maintenance and support services.
	We recognize revenue when all of the following conditions are met:
	•Persuasive evidence of an arrangement exists;
	•The products or services have been delivered;
	•The fee is fixed or determinable; and
	•Collection of the resulting receivable is probable.
	Determining whether and when these criteria have been met can require significant judgment and estimates. We deem acceptance of an agreement to be evidence of an arrangement. Delivery of our services occurs when the services have been performed. Delivery of our products occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical agreements do not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection. Revenue is recognized net of sales returns and allowances.
	We follow guidance provided in ASC 605-45, Principal Agent Considerations, which states that determining whether a company should recognize revenue based on the gross amount billed to a customer or the net amount retained is a matter of judgment that depends on the facts and circumstances of the arrangement and that certain factors should be considered in the evaluation.
	Subscriptions
	We provide hosting services to customers who have purchased perpetual rights to certain of our software products (“hosting services”). Revenue from hosting services, as well as data enrichment services, data management services and online training programs, is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related hosting service. The estimated period of benefit is evaluated on an annual basis using historical customer retention information by product or service.
	We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (“hosted applications”). Revenue from hosted applications is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to upfront activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed ratably over the estimated period that the customer benefits from the related hosted application.
	For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (“VSOE”) of fair value if available; (ii) third-party evidence (“TPE”) if VSOE is not available; and (iii) best estimate of selling price (“BESP”) if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables.
	We offer certain payment processing services with the assistance of third-party vendors. In general, when we are the principal in a transaction based on the predominant weighting of factors identified in ASC 605-45, we record the revenue and related costs on a gross basis. Otherwise, we net the cost of revenue associated with the service against the gross amount billed to the customer and record the net amount as revenue.
	Revenue from transaction processing services is recognized when the service is provided and the amounts are determinable. Revenue directly associated with processing donations for customers are included in subscriptions revenue.
	License fees
	We sell perpetual software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on VSOE of fair value of the various elements. We determine VSOE of fair value of the various elements using different methods. VSOE of fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which demonstrate a consistent relationship of maintenance pricing as a percentage of the contractual license fee. VSOE of fair value of professional services and other products and services is based on the average selling price of these same products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements, which is normally the software license in the arrangement. In general, revenue is recognized for software licenses upon delivery to our customers.
	When a software license is sold with software customization services, generally the services are to provide the customer assistance in creating special reports and other enhancements that will improve operational efficiency and/or help to support business process improvements. These services are generally not essential to the functionality of the software and the related revenues are recognized either as the services are delivered or upon completion. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services using the percentage-of-completion method.
	Services
	We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are delivered.
	We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period.
	We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over the contract period.
	Maintenance
	We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program associated with the software product and are generally renewable annually. Maintenance contracts may also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage.
	Deferred revenue
	To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.
	Fair value measurements
	We measure certain financial assets and liabilities at fair value on a recurring basis, including derivative instruments. Fair value is defined as the exchange price that would be received upon purchase of an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date. We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:
	•	Level 1 - Quoted prices for identical assets or liabilities in active markets;
	•	Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and
	•	Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.
	Our financial assets and liabilities are classified in their entirety within the hierarchy based on the lowest level of input that is significant to fair value measurement. Changes to a financial asset's or liability's level within the fair value hierarchy are determined as of the end of a reporting period. All methods of assessing fair value result in a general approximation of value, and such value may never actually be realized.
	Recently adopted accounting pronouncements
	Effective January 1, 2014, we adopted ASU 2013-11, Income Taxes (Topic 740), Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. Under ASU 2013-11, an unrecognized tax benefit, or a portion of an unrecognized tax benefit, should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward or a similar tax loss, or a tax credit carryforward, except as follows. To the extent a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available at the reporting date under the tax law of the applicable jurisdiction to settle any additional income taxes that would result from the disallowance of a tax position or the tax law of the applicable jurisdiction does not require the entity to use, and the entity does not intend to use, the deferred tax asset for such purpose, the unrecognized tax benefit should be presented in the financial statements as a liability and should not be combined with deferred tax assets. The adoption of ASU 2013-11 did not have a material impact on our consolidated financial statements.

Earnings_Per_Share

Earnings Per Share	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Earnings Per Share	'
	Earnings per share
	We compute basic earnings per share by dividing net income available to common stockholders by the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing net income available to common stockholders by the weighted average number of common shares and dilutive potential common shares outstanding during the period. Diluted earnings per share reflect the assumed exercise, settlement and vesting of all dilutive securities using the “treasury stock method” when the effect is anti-dilutive. Potentially dilutive securities consist of shares issuable upon the exercise of stock options, settlement of stock appreciation rights and vesting of restricted stock awards and units.
	The following table sets forth the computation of basic and diluted earnings per share:
		Three months ended March 31,
	(in thousands, except share and per share amounts)	2014			2013
	Numerator:
	Net income, as reported	$	3,814		$	2,666
	Denominator:
	Weighted average common shares	45,127,645			44,473,519
	Add effect of dilutive securities:
	Employee stock-based compensation	424,806			535,694
	Weighted average common shares assuming dilution	45,552,451			45,009,213
	Earnings per share:
	Basic	$	0.08		$	0.06
	Diluted	$	0.08		$	0.06
	The following shares underlying stock-based awards were not included in diluted earnings per share because their inclusion would have been anti-dilutive:
		Three months ended March 31,
		2014		2013
	Shares excluded from calculations of diluted earnings per share	351,383		473,299

Fair_Value_Measurements_Fair_V

Fair Value Measurements Fair Value Measurements	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Fair Value Measurements	'
	Fair value measurements
	Financial assets and liabilities measured at fair value on a recurring basis consisted of the following, as of:
			Fair value measurement using
	(in thousands)		Level 1		Level 2		Level 3		Total
	Fair value as of March 31, 2014
	Financial assets:
	Derivative instruments(1)		$	—	$	93	$	—	$	93
	Total financial assets		$	—	$	93	$	—	$	93
	Fair value as of December 31, 2013
	Financial liabilities:
	Derivative instruments(1)		$	—	$	427	$	—	$	427
	Total financial liabilities		$	—	$	427	$	—	$	427
	-1	The fair value of our interest rate swaps was based on model-driven valuations using LIBOR rates, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps are classified within Level 2 of the fair value hierarchy.
	We did not have financial liabilities measured at fair value on a recurring basis at March 31, 2014 and we did not have financial assets measured at fair value on a recurring basis at December 31, 2013.
	We believe the carrying amounts of our cash and cash equivalents, donor restricted cash, accounts receivable, trade accounts payable, accrued expenses and other current liabilities and donations payable approximate their fair values at March 31, 2014 and December 31, 2013, due to the immediate or short-term maturity of these instruments.
	Financial assets and liabilities that are measured at fair value on a non-recurring basis include intangible assets, goodwill and our debt. Intangible assets and goodwill are recognized at fair value in the period in which an acquisition is completed, or when they are considered to be impaired. We believe the carrying amount of our debt approximates its fair value at March 31, 2014 and December 31, 2013, as the debt bears interest rates that approximate market value. As LIBOR rates are observable at commonly quoted intervals, it is classified within Level 2 of the fair value hierarchy. There were no non-recurring fair value adjustments recorded during the three months ended March 31, 2014 or 2013, except for certain business combination accounting adjustments to the initial fair value estimates of the assets acquired and liabilities assumed at the acquisition date, from refinement during the measurement period. The measurement period for refinement may be up to one year from the acquisition date. We record adjustments to the fair value of assets acquired and liabilities assumed, with the corresponding offset to goodwill.

Goodwill_and_Other_Intangible_

Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets	3 Months Ended
	Mar. 31, 2014
Goodwill and Intangible Assets Disclosure [Abstract]	'
Goodwill and Other Intangible Assets	'
	Goodwill and other intangible assets
	The change in goodwill for each reportable segment during the three months ended March 31, 2014, consisted of the following:
	(in thousands)	ECBU		GMBU		IBU		Target Analytics		Other		Total
	Balance at December 31, 2013	$	147,828	$	74,956	$	6,542	$	33,177	$	2,096	$	264,599
	Adjustments related to prior year business combinations	—		—		140		—		—		140
	Effect of foreign currency translation	—		—		80		—		—		80
	Balance at March 31, 2014	$	147,828	$	74,956	$	6,762	$	33,177	$	2,096	$	264,819
	Amortization expense
	Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes. The following table summarizes amortization expense:
		Three months ended March 31,
	(in thousands)	2014		2013
	Included in cost of revenue:
	Cost of license fees	$	87	$	121
	Cost of subscriptions	4,560		4,633
	Cost of services	656		633
	Cost of maintenance	115		114
	Cost of other revenue	19		19
	Total included in cost of revenue	5,437		5,520
	Included in operating expenses	587		678
	Total	$	6,024	$	6,198
	The following table outlines the estimated future amortization expense for each of the next five years for our finite-lived intangible assets as of March 31, 2014:
	Year ending December 31,	Amortization
	(in thousands)	expense
	2014 - remaining	$	16,566
	2015	22,225
	2016	21,819
	2017	19,500
	2018	18,138
	Total	$	98,248

Prepaid_Expenses_And_Other_Ass

Prepaid Expenses And Other Assets	3 Months Ended
	Mar. 31, 2014
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]	'
Prepaid Expenses And Other Assets	'
	Prepaid expenses and other assets
	Prepaid expenses and other assets consisted of the following as of:
	(in thousands)	March 31, 2014		December 31, 2013
	Deferred sales commissions	$	19,853	$	20,088
	Prepaid software maintenance	6,284		6,875
	Deferred professional services costs	7,106		7,445
	Software development costs	4,976		4,172
	Other assets	11,659		10,786
	Total prepaid expenses and other assets	49,878		49,366
	Less: Long-term portion	19,938		19,251
	Total prepaid expenses and other current assets	$	29,940	$	30,115

Accrued_Expenses_And_Other_Lia

Accrued Expenses And Other Liabilities	3 Months Ended
	Mar. 31, 2014
Accrued Expenses And Other Current Liabilities [Abstract]	'
Accrued Expenses And Other Liabilities	'
	Accrued expenses and other liabilities
	Accrued expenses and other liabilities consisted of the following as of:
	(in thousands)	March 31, 2014		December 31, 2013
	Taxes payable	$	6,076	$	5,430
	Accrued commissions and salaries	5,601		7,127
	Accrued bonuses	6,563		9,258
	Customer credit balances	3,000		3,281
	Unrecognized tax benefit	4,160		3,698
	Other liabilities	17,673		18,304
	Total accrued expenses and other liabilities	43,073		47,098
	Less: Long-term portion	6,298		6,655
	Total accrued expenses and other current liabilities	$	36,775	$	40,443

Deferred_Revenue_Deferred_Reve

Deferred Revenue Deferred Revenue	3 Months Ended
	Mar. 31, 2014
Deferred Revenue Disclosure [Abstract]	'
Deferred Revenue Disclosure [Text Block]	'
	Deferred revenue
	Deferred revenue consisted of the following as of:
	(in thousands)	31-Mar-14		31-Dec-13
	Maintenance	$	78,020	$	85,219
	Subscriptions	73,447		72,480
	Services	29,327		32,153
	License fees and other	766		722
	Total deferred revenue	181,560		190,574
	Less: Long-term portion	8,405		9,099
	Deferred revenue, current portion	$	173,155	$	181,475

Debt

Debt	3 Months Ended
	Mar. 31, 2014
Debt Disclosure [Abstract]	'
Debt	'
	Debt
	The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.
		Debt balance at				Weighted average effective interest rate at
	(in thousands, except percentages)	March 31, 2014		December 31, 2013		March 31, 2014		December 31, 2013
	Credit facility:
	Revolving credit loans	$	—	$	70,408	—	%	1.95	%
	Term loans	175,000		82,500		2.39	%	2.39	%
	Total debt	175,000		152,908		2.39	%	2.14	%
	Less: Unamortized debt discount	1,855		—
	Less: Debt, current portion	4,375		17,158		1.74	%	2.39	%
	Debt, net of current portion	$	168,770	$	135,750	2.41	%	2.11	%
	We were previously party to a $325.0 million five-year credit facility entered into during February 2012. The credit facility included: a dollar and a designated currency revolving credit facility with sublimits for letters of credit and swingline loans (the “2012 Revolving Facility”) and a delayed draw term loan (the “2012 Term Loan”)(together, the “2012 Credit Facility”).
	2014 Refinancing
	In February 2014, we entered into a five-year $325.0 million credit facility (the “2014 Credit Facility”) and drew $175.0 million on a term loan upon closing, which was used to repay all amounts outstanding under the 2012 Credit Facility.
	The 2014 Credit Facility includes the following facilities: (i) a dollar and a designated currency revolving credit facility with sublimits for letters of credit and swingline loans (the “2014 Revolving Facility”) and (ii) a term loan facility (the “2014 Term Loan”).
	Certain investors of the 2012 Term Loan reinvested in the 2014 Term Loan and the change in the present value of our future cash flows to these investors under the 2012 Term Loan and under the 2014 Term Loan was less than 10%. Accordingly, we accounted for the refinancing event for these investors as a debt modification. Certain investors of the 2012 Term Loan did not invest in the 2014 Term Loan. Accordingly, we accounted for the refinancing event for these investors as a debt extinguishment. Certain investors of the 2012 Revolving Facility reinvested in the 2014 Revolving Facility and provided increased borrowing capacities. Accordingly, we accounted for the refinancing event for these investors as a debt modification. Certain investors of the 2012 Revolving Facility did not invest in the 2014 Revolving Facility. Accordingly, we accounted for the refinancing event for these investors as a debt extinguishment.
	We recorded a $0.4 million loss on debt extinguishment related to the write-off of deferred financing costs for the portions of the 2012 Credit Facility considered to be extinguished. This loss was recognized in the consolidated statements of comprehensive income within loss on debt extinguishment and termination of derivative instruments.
	In connection with our entry into the 2014 Credit Facility we paid $2.5 million in financing costs. $1.1 million of these financing costs were capitalized and, together with a portion of the unamortized deferred financing costs from the 2012 Credit Facility and prior facilities, are being amortized into interest expense over the term of the new facility using the effective interest method. As of March 31, 2014 and December 31, 2013, deferred financing costs totaling $1.7 million and $1.9 million, respectively, were included in other assets on the consolidated balance sheet.
	Summary of the 2014 Credit Facility
	The 2014 Credit Facility is secured by the stock and limited liability company interests of certain of our subsidiaries and is guaranteed by our material domestic subsidiaries.
	Amounts borrowed under the dollar tranche revolving credit loans and term loans under the 2014 Credit Facility bear interest at a rate per annum equal to, at our option, (a) a base rate equal to the highest of (i) the prime rate, (ii) federal funds rate plus 0.50% and (iii) one month LIBOR plus 1.00% (the “Base Rate”), in addition to a margin of 0.00% to 0.50%, or (b) LIBOR rate plus a margin of 1.00% to 1.50%. Swingline loans bear interest at a rate per annum equal to the Base Rate plus a margin of 0.00% to 0.50% or such other rate agreed to between the Swingline lender and us. Designated currency tranche revolving credit loans bear interest at a rate per annum equal to the LIBOR rate for the applicable currency plus a margin of 1.00% to 1.50%. The exact amount of any margin depends on the nature of the loan (Base Rate or LIBOR) and our net leverage ratio (as defined in the 2014 Credit Facility).
	We also pay a quarterly commitment fee on the unused portion of the 2014 Revolving Facility from 0.15% to 0.225% per annum, depending on our net leverage ratio. At March 31, 2014, the commitment fee was 0.225%.
	The term loans under the 2014 Credit Facility require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the 2014 Credit Facility in February 2019. We evaluate the classification of our debt as current or non-current based on the required annual maturities of the 2014 Credit Facility.
	The 2014 Credit Facility includes financial covenants related to the net leverage ratio and interest coverage ratio, as well as restrictions on our ability to declare and pay dividends and our ability to repurchase shares of our common stock. At March 31, 2014, we were in compliance with our debt covenants under the 2014 Credit Facility.
	As of March 31, 2014, the required annual maturities related to our 2014 Credit Facility were as follows:
	Year ending December 31,	Annual maturities
	(in thousands)
	2014 - remaining	$	3,281
	2015	4,375
	2016	4,375
	2017	4,375
	2018	4,375
	Thereafter	154,219
	Total required maturities	$	175,000

Derivative_Instruments

Derivative Instruments	3 Months Ended
	Mar. 31, 2014
Derivative Instruments and Hedging Activities Disclosure [Abstract]	'
Derivatives Instruments	'
	Derivative instruments
	We use derivative instruments to manage interest rate risk. In February 2014, in connection with the refinancing of our debt, we terminated the two interest rate swap agreements associated with the 2012 Credit Facility. As part of the settlement of our swap liability, we recorded a loss of $0.6 million, which was recognized in the consolidated statements of comprehensive income within loss on debt extinguishment and termination of derivative instruments and resulted in a recognized tax benefit of $0.2 million.
	In March 2014, we entered into a new interest rate swap agreement, which effectively converts portions of our variable rate debt under the 2014 Credit Facility to a fixed rate for the term of the swap agreement. The initial notional value of the new swap agreement was $125.0 million with an effective date beginning in March 2014. In March 2017, the notional value of the swap agreement will decrease to $75.0 million for the remaining term through February 2018. We designated the swap agreement as a cash flow hedge at the inception of the contract.
	The fair values of our derivative instruments were as follows as of:
	(in thousands)	Balance sheet location		March 31, 2014			31-Dec-13
	Derivative instruments designated as hedging instruments:
	Interest rate swap, long-term portion	Other assets		93			—
	Total derivative instruments designated as hedging instruments			$	93		$	—
				March 31, 2014			31-Dec-13
	Derivative instruments designated as hedging instruments:
	Interest rate swaps, current portion	Accrued expenses and other current liabilities		$	—		$	46
	Interest rate swaps, long-term portion	Other liabilities		—			381
	Total derivative instruments designated as hedging instruments			$	—		$	427
	The effects of derivative instruments in cash flow hedging relationships were as follows:
		Gain (loss) recognized in accumulated other comprehensive loss as of				Location of loss reclassified from accumulated other comprehensive loss into income	Gain (loss) reclassified from accumulated other comprehensive loss into income
		31-Mar-14					Three months ended March 31,
	(in thousands)						2014
	Interest rate swaps	$	93			Interest expense	$	(214	)
	Interest rate swaps	$	—			Loss on debt extinguishment and termination of derivative instruments	$	(587	)
	Total	$	93				$	(801	)
		31-Mar-13					Three months ended March 31,
							2013
	Interest rate swaps	$	(1,101	)		Interest expense	$	(190	)
	Our policy requires that derivatives used for hedging purposes be designated and effective as a hedge of the identified risk exposure at the inception of the contract. Accumulated other comprehensive income (loss) includes unrealized gains or losses from the change in fair value measurement of our derivative instruments each reporting period and the related income tax expense or benefit. Changes in the fair value measurements of the derivative instruments and the related income tax expense or benefit are reflected as adjustments to accumulated other comprehensive income (loss) until the actual hedged expense is incurred or until the hedge is terminated at which point the unrealized gain (loss) is reclassified from accumulated other comprehensive income (loss) to current earnings. There was no ineffective portion of our interest rate swap derivatives during the three months ended March 31, 2014 and 2013. See Note 14 for a summary of other changes in accumulated other comprehensive income (loss) by component.

Commitments_And_Contingencies

Commitments And Contingencies	3 Months Ended
	Mar. 31, 2014
Commitments and Contingencies Disclosure [Abstract]	'
Commitments And Contingencies	'
	Commitments and contingencies
	Leases
	We lease our headquarters facility under a 15-year lease agreement which was entered into in October 2008, and has two five-year renewal options. The current annual base rent of the lease is $4.0 million, payable in equal monthly installments. The base rent escalates annually at a rate equal to the change in the consumer price index, as defined in the agreement, but not to exceed 5.5% in any year.
	With our acquisition of Convio, we assumed a lease for office space in Austin, Texas which terminates on September 30, 2023, and has two five-year renewal options. Under the terms of the lease, we will increase our leased space by approximately 20,000 square feet on July 31, 2016. The current annual base rent of the lease is $2.2 million. The base rent escalates annually between 2% and 4% based on the terms of the agreement. The rent expense is recorded on a straight-line basis over the length of the lease term. We have a standby letter of credit of $2.0 million for a security deposit for this lease.
	We have provisions in our leases that entitle us to aggregate leasehold improvement allowances of $9.5 million. These amounts are being recorded as a reduction to rent expense ratably over the terms of the leases. Rent expense was reduced related to these lease provisions by $0.2 million and $0.1 million during the three months ended March 31, 2014 and 2013, respectively. The leasehold improvement allowances have been included in the table of operating lease commitments below as a reduction in our lease commitments ratably over the then remaining terms of the leases. The timing of the reimbursements for the actual leasehold improvements may vary from the amounts reflected in the table below.
	We have also received, and expect to receive through 2016, quarterly South Carolina state incentive payments as a result of locating our headquarters facility in Berkeley County, South Carolina. These amounts are recorded as a reduction of rent expense upon receipt and were $0.5 million and $0.6 million for the three months ended March 31, 2014 and 2013.
	Additionally, we lease various office space and equipment under operating leases. We also have various non-cancelable capital leases for computer equipment and furniture that are not significant.
	Total rent expense was $2.2 million for the three months ended March 31, 2014 and 2013.
	As of March 31, 2014, the future minimum lease commitments related to lease agreements, net of related lease incentives, were as follows:
	Year ending December 31,	Operating
	(in thousands)	leases
	2014 – remaining	$	7,696
	2015	10,016
	2016	9,702
	2017	9,748
	2018	9,951
	Thereafter	42,142
	Total minimum lease payments	$	89,255
	Other commitments
	As discussed in Note 9 of these consolidated financial statements, the term loans under our credit facility require periodic principal payments. The balance of the term loans and any amounts drawn on the revolving credit loans are due upon maturity of the credit facility in February 2019.
	We utilize third-party technology in conjunction with our products and services, with contractual arrangements varying in length from one to three years. In certain cases, these arrangements require a minimum annual purchase commitment. As of March 31, 2014, the remaining aggregate minimum purchase commitment under these arrangements was approximately $10.2 million through 2016. We incurred expense under these arrangements of $1.3 million for the three months ended March 31, 2014.
	Legal contingencies
	We are subject to legal proceedings and claims that arise in the ordinary course of business. We record an accrual for a contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. We do not believe the amount of potential liability with respect to these actions will have a material adverse effect upon our consolidated financial position, results of operations or cash flows.

Income_Taxes

Income Taxes	3 Months Ended
	Mar. 31, 2014
Income Tax Disclosure [Abstract]	'
Income Taxes	'
	Income taxes
	Our effective tax rates including the effects of period-specific events, were:
		Three months ended March 31,
		2014		2013
	Effective tax rate	42.2	%	11.7	%
	The increase in the effective tax rate during the three months ended March 31, 2014 when compared to the same period in 2013 was primarily due to a decrease in the benefit from research and development credits, which was partially offset by a reduction in operating losses of foreign jurisdictions for which we have determined that a related valuation allowance is appropriate. The federal and state research and development tax credits, which had previously expired on December 31, 2011, were reinstated as part of the American Taxpayer Relief Act of 2012 enacted in January 2013. This legislation retroactively reinstated and extended the credits from the previous expiration date through December 31, 2013, resulting in a discrete tax benefit in the first quarter of 2013 of $1.9 million. No similar legislation was in effect during the three months ended March 31, 2014. Our effective income tax rate may fluctuate quarterly as a result of factors, including transactions entered into, changes in the geographic distribution of our earnings or losses, our assessment of certain tax contingencies, valuation allowances, and changes in tax law in jurisdictions where we conduct business.
	We have deferred tax assets for federal, state, and international net operating loss carryforwards and state tax credits. The federal and state net operating loss carryforwards are subject to various Internal Revenue Code limitations and applicable state tax laws. A portion of the foreign and state net operating loss carryforwards and a portion of state tax credits have a valuation reserve due to the uncertainty of realizing such carryforwards and credits in the future.
	The total amount of unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate, was $3.7 million at March 31, 2014 and December 31, 2013. We recognize accrued interest and penalties, if any, related to unrecognized tax benefits as a component of income tax expense.

StockBased_Compensation

Stock-Based Compensation	3 Months Ended
	Mar. 31, 2014
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]	'
Stock-Based Compensation	'
	Stock-based compensation
	Stock-based compensation expense is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on where the associated employee’s compensation is recorded. The following table summarizes stock-based compensation expense:
		Three months ended March 31,
	(in thousands)	2014		2013
	Included in cost of revenue:
	Cost of subscriptions	$	189	$	226
	Cost of services	542		844
	Cost of maintenance	145		62
	Total included in cost of revenue	876		1,132
	Included in operating expenses:
	Sales and marketing	471		698
	Research and development	662		1,152
	General and administrative	1,705		2,196
	Total included in operating expenses	2,838		4,046
	Total	$	3,714	$	5,178

Stockholders_Equity

Stockholders' Equity	3 Months Ended
	Mar. 31, 2014
Equity [Abstract]	'
Stockholders' Equity	'
	Stockholders’ equity
	Dividends
	In February 2014, our Board of Directors approved an annual dividend of $0.48 per share and declared a first quarter dividend of $0.12 per share, which was paid on March 14, 2014 to stockholders of record on February 28, 2014.
	In April 2014, our Board of Directors declared a second quarter dividend of $0.12 per share payable on June 13, 2014, to stockholders of record on May 28, 2014.
	Changes in accumulated other comprehensive loss by component
	The changes in accumulated other comprehensive loss by component, consisted of the following:
		Three months ended March 31,
	(in thousands)	2014			2013
	Accumulated other comprehensive loss, beginning of period	$	(1,385	)	$	(1,973	)
	By component:
	Gains and losses on cash flow hedges:
	Accumulated other comprehensive loss balance, beginning of period	$	(256	)	$	(791	)
	Other comprehensive (loss) income before reclassifications, net of tax effects of $113 and $(2)	(169		)	3
	Amounts reclassified from accumulated other comprehensive loss to interest expense	214			190
	Amounts reclassified from accumulated other comprehensive loss to loss on debt extinguishment and termination of derivative instruments	587			—
	Tax benefit included in provision for income taxes	(320		)	(74		)
	Total amounts reclassified from accumulated other comprehensive loss	481			116
	Net current-period other comprehensive income	312			119
	Accumulated other comprehensive income (loss) balance, end of period	$	56		$	(672	)
	Foreign currency translation adjustment:
	Accumulated other comprehensive loss balance, beginning of period	$	(1,129	)	$	(1,182	)
	Translation adjustments	555			285
	Accumulated other comprehensive loss balance, end of period	(574		)	(897		)
	Accumulated other comprehensive loss, end of period	$	(518	)	$	(1,569	)

Segment_Information

Segment Information	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Segment Information	'
	Segment information
	As of March 31, 2014, our reportable segments were the Enterprise Customer Business Unit (the “ECBU”), the General Markets Business Unit, (the “GMBU”), the International Business Unit (the “IBU”), and Target Analytics. Following is a description of each reportable segment:
	•	The ECBU is focused on marketing, sales, delivery and support to large and/or strategic customers, specifically identified prospects and customers in North America;
	•	The GMBU is focused on marketing, sales, delivery and support to all emerging and mid-sized prospects and customers in North America;
	•	The IBU is focused on marketing, sales, delivery and support to all prospects and customers outside of North America; and
	•	Target Analytics is primarily focused on marketing, sales and delivery of analytic services to all prospects and customers in North America.
	Our chief operating decision maker is our chief executive officer, or CEO. The CEO reviews financial information presented on an operating segment basis for the purposes of making certain operating decisions and assessing financial performance. The CEO uses internal financial reports that provide segment revenues and operating income, excluding stock-based compensation expense, amortization expense, depreciation expense, research and development expense and certain corporate sales, marketing, general and administrative expenses. Currently, the CEO believes that the exclusion of these costs allows for a better understanding of the operating performance of the operating units and management of other operating expenses and cash needs. The CEO does not review any segment balance sheet information.
	Summarized reportable segment financial results, were as follows:
		Three months ended March 31,
	(in thousands)	2014		2013
	Revenue by segment:
	ECBU	$	49,867	$	44,679
	GMBU	57,654		53,018
	IBU	10,638		9,238
	Target Analytics	9,438		8,668
	Other(1)	25		20
	Total revenue	$	127,622	$	115,623
	Segment operating income(2):
	ECBU	$	32,102	$	23,642
	GMBU	38,906		32,176
	IBU	1,421		624
	Target Analytics	4,304		3,176
	Other(1)	1,047		209
		77,780		59,827
	Less:
	Corporate unallocated costs(3)	58,765		43,857
	Stock-based compensation costs	3,714		5,178
	Amortization expense	6,024		6,198
	Interest expense, net	1,443		1,677
	Loss on debt extinguishment and termination of derivative instruments	996		—
	Other expense (income), net	236		(103		)
	Income before provision for income taxes	$	6,602	$	3,020
	-1	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.
	-2	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
	-3	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

Restructuring

Restructuring	3 Months Ended
	Mar. 31, 2014
Restructuring and Related Activities [Abstract]	'
Restructuring	'
	Restructuring
	During 2012, in an effort to consolidate our operating locations, we decided not to renew our lease for office space in San Diego, CA, which matured on June 30, 2013. As a result, we initiated a plan to transition most of our operations based in San Diego, CA to our Austin, TX location, which we substantially completed in June 2013 when the lease matured. We incurred $0.1 million in before-tax restructuring charges related to our San Diego office transition during the three months ended March 31, 2013.
	In January 2013, we implemented a realignment of our workforce in response to changes in the nonprofit industry and global economy. The realignment included a reduction in workforce of approximately 135 positions. The cost associated with this realignment was substantially incurred during the first nine months of 2013. We incurred $3.1 million in before-tax restructuring charges related to the realignment of our workforce during the three months ended March 31, 2013.
	We had no restructuring activities during the three months ended March 31, 2014.

Summary_Of_Significant_Account1

Summary Of Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2014
Accounting Policies [Abstract]	'
Unaudited interim consolidated financial statements	'
	Unaudited interim consolidated financial statements
	The accompanying interim consolidated financial statements have been prepared pursuant to the rules and regulations of the United States Securities and Exchange Commission (“SEC”) for interim financial reporting. These consolidated statements are unaudited and, in the opinion of management, include all adjustments (consisting of normal recurring adjustments and accruals) necessary to state fairly the consolidated balance sheets, consolidated statements of comprehensive income, consolidated statements of cash flows and consolidated statements of stockholders’ equity, for the periods presented in accordance with accounting principles generally accepted in the United States (“GAAP”). The consolidated balance sheet at December 31, 2013, has been derived from the audited consolidated financial statements at that date. Operating results and cash flows for the three months ended March 31, 2014 are not necessarily indicative of the results that may be expected for the fiscal year ending December 31, 2014, or any other future period. Certain information and footnote disclosures normally included in annual financial statements prepared in accordance with GAAP have been omitted in accordance with the rules and regulations for interim reporting of the SEC. These interim consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2013, and other forms filed with the SEC from time to time.
Basis of consolidation	'
	Basis of consolidation
	The consolidated financial statements include the accounts of Blackbaud, Inc. and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Use of estimates	'
	Use of estimates
	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenues and expenses during the reporting periods. On an ongoing basis, we reconsider and evaluate our estimates and assumptions, including those that impact revenue recognition, long-lived and intangible assets and goodwill, stock-based compensation, the provision for income taxes, capitalization of software development costs, our allowance for sales returns and doubtful accounts, deferred sales commissions and professional services costs, valuation of derivative instruments, accounting for business combinations and loss contingencies. Changes in the facts or circumstances underlying these estimates could result in material changes and actual results could materially differ from these estimates.
Revenue recognition	'
	Revenue recognition
	Our revenue is primarily generated from the following sources: (i) charging for the use of our software products in a hosted environment; (ii) selling perpetual licenses of our software products; (iii) providing professional services including implementation, training, consulting, analytic, hosting and other services; and (iv) providing software maintenance and support services.
	We recognize revenue when all of the following conditions are met:
	•Persuasive evidence of an arrangement exists;
	•The products or services have been delivered;
	•The fee is fixed or determinable; and
	•Collection of the resulting receivable is probable.
	Determining whether and when these criteria have been met can require significant judgment and estimates. We deem acceptance of an agreement to be evidence of an arrangement. Delivery of our services occurs when the services have been performed. Delivery of our products occurs when the product is shipped or transmitted, and title and risk of loss have transferred to the customers. Our typical agreements do not include customer acceptance provisions; however, if acceptance provisions are provided, delivery is deemed to occur upon acceptance. We consider the fee to be fixed or determinable unless the fee is subject to refund or adjustment or is not payable within our standard payment terms. Payment terms greater than 90 days are considered to be beyond our customary payment terms. Collection is deemed probable if we expect that the customer will be able to pay amounts under the arrangement as they become due. If we determine that collection is not probable, we defer revenue recognition until collection. Revenue is recognized net of sales returns and allowances.
	We follow guidance provided in ASC 605-45, Principal Agent Considerations, which states that determining whether a company should recognize revenue based on the gross amount billed to a customer or the net amount retained is a matter of judgment that depends on the facts and circumstances of the arrangement and that certain factors should be considered in the evaluation.
	Subscriptions
	We provide hosting services to customers who have purchased perpetual rights to certain of our software products (“hosting services”). Revenue from hosting services, as well as data enrichment services, data management services and online training programs, is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any related set-up fees are recognized ratably over the estimated period that the customer benefits from the related hosting service. The estimated period of benefit is evaluated on an annual basis using historical customer retention information by product or service.
	We make certain of our software products available for use in hosted application arrangements without licensing perpetual rights to the software (“hosted applications”). Revenue from hosted applications is recognized ratably beginning on the activation date over the term of the agreement, which generally ranges from one to three years. Any revenue related to upfront activation, set-up or implementation fees is recognized ratably over the estimated period that the customer benefits from the related hosted application. Direct and incremental costs relating to upfront activation, set-up and implementation for hosted applications are capitalized until the hosted application is deployed and in use, and then expensed ratably over the estimated period that the customer benefits from the related hosted application.
	For arrangements that have multiple elements and do not include software licenses, we allocate arrangement consideration at the inception of the arrangement to those elements that qualify as separate units of accounting. The arrangement consideration is allocated to the separate units of accounting based on relative selling price method in accordance with the selling price hierarchy, which includes: (i) vendor specific objective evidence (“VSOE”) of fair value if available; (ii) third-party evidence (“TPE”) if VSOE is not available; and (iii) best estimate of selling price (“BESP”) if neither VSOE nor TPE is available. In general, we use VSOE to allocate the selling price to subscription and service deliverables.
	We offer certain payment processing services with the assistance of third-party vendors. In general, when we are the principal in a transaction based on the predominant weighting of factors identified in ASC 605-45, we record the revenue and related costs on a gross basis. Otherwise, we net the cost of revenue associated with the service against the gross amount billed to the customer and record the net amount as revenue.
	Revenue from transaction processing services is recognized when the service is provided and the amounts are determinable. Revenue directly associated with processing donations for customers are included in subscriptions revenue.
	License fees
	We sell perpetual software licenses with maintenance, varying levels of professional services and, in certain instances, with hosting services. We allocate revenue to each of the elements in these arrangements using the residual method under which we first allocate revenue to the undelivered elements, typically the non-software license components, based on VSOE of fair value of the various elements. We determine VSOE of fair value of the various elements using different methods. VSOE of fair value for maintenance services associated with software licenses is based upon renewal rates stated in the agreements with customers, which demonstrate a consistent relationship of maintenance pricing as a percentage of the contractual license fee. VSOE of fair value of professional services and other products and services is based on the average selling price of these same products and services to other customers when sold on a stand-alone basis. Any remaining revenue is allocated to the delivered elements, which is normally the software license in the arrangement. In general, revenue is recognized for software licenses upon delivery to our customers.
	When a software license is sold with software customization services, generally the services are to provide the customer assistance in creating special reports and other enhancements that will improve operational efficiency and/or help to support business process improvements. These services are generally not essential to the functionality of the software and the related revenues are recognized either as the services are delivered or upon completion. However, when software customization services are considered essential to the functionality of the software, we recognize revenue for both the software license and the services using the percentage-of-completion method.
	Services
	We generally bill consulting, installation and implementation services based on hourly rates plus reimbursable travel-related expenses. Revenue is recognized for these services over the period the services are delivered.
	We recognize analytic services revenue from donor prospect research engagements, the sale of lists of potential donors, benchmarking studies and data modeling service engagements upon delivery. In arrangements where we provide customers the right to updates to the lists during the contract period, revenue is recognized ratably over the contract period.
	We sell training at a fixed rate for each specific class at a per attendee price or at a packaged price for several attendees, and recognize the related revenue upon the customer attending and completing training. Additionally, we sell fixed-rate programs, which permit customers to attend unlimited training over a specified contract period, typically one year, subject to certain restrictions, and revenue is recognized ratably over the contract period.
	Maintenance
	We recognize revenue from maintenance services ratably over the contract term, typically one year. Maintenance contracts are at rates that vary according to the level of the maintenance program associated with the software product and are generally renewable annually. Maintenance contracts may also include the right to unspecified product upgrades on an if-and-when available basis. Certain support services are sold in prepaid units of time and recognized as revenue upon their usage.
	Deferred revenue
	To the extent that our customers are billed for the above described services in advance of delivery, we record such amounts in deferred revenue.
Fair value measurements	'
	Fair value measurements
	We measure certain financial assets and liabilities at fair value on a recurring basis, including derivative instruments. Fair value is defined as the exchange price that would be received upon purchase of an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date. We use a three-tier fair value hierarchy to measure fair value. This hierarchy prioritizes the inputs into three broad levels as follows:
	•	Level 1 - Quoted prices for identical assets or liabilities in active markets;
	•	Level 2 - Quoted prices for similar assets and liabilities in active markets, quoted prices for identical or similar assets in markets that are not active, and model-derived valuations in which all significant inputs and significant value drivers are observable in active markets; and
	•	Level 3 - Valuations derived from valuation techniques in which one or more significant inputs are unobservable.
	Our financial assets and liabilities are classified in their entirety within the hierarchy based on the lowest level of input that is significant to fair value measurement. Changes to a financial asset's or liability's level within the fair value hierarchy are determined as of the end of a reporting period.
Recently adopted accounting pronouncements	'
	Recently adopted accounting pronouncements
	Effective January 1, 2014, we adopted ASU 2013-11, Income Taxes (Topic 740), Presentation of an Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax Credit Carryforward Exists. Under ASU 2013-11, an unrecognized tax benefit, or a portion of an unrecognized tax benefit, should be presented in the financial statements as a reduction to a deferred tax asset for a net operating loss carryforward or a similar tax loss, or a tax credit carryforward, except as follows. To the extent a net operating loss carryforward, a similar tax loss, or a tax credit carryforward is not available at the reporting date under the tax law of the applicable jurisdiction to settle any additional income taxes that would result from the disallowance of a tax position or the tax law of the applicable jurisdiction does not require the entity to use, and the entity does not intend to use, the deferred tax asset for such purpose, the unrecognized tax benefit should be presented in the financial statements as a liability and should not be combined with deferred tax assets. The adoption of ASU 2013-11 did not have a material impact on our consolidated financial statements.
Amortization expense	'
	Amortization expense
	Amortization expense related to finite-lived intangible assets acquired in business combinations is allocated to cost of revenue and operating expenses on the consolidated statements of comprehensive income based on the revenue stream to which the asset contributes.
Legal contingencies	'
	Legal contingencies
	We are subject to legal proceedings and claims that arise in the ordinary course of business. We record an accrual for a contingency when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated.

Earnings_Per_Share_Tables

Earnings Per Share (Tables)	3 Months Ended
	Mar. 31, 2014
Earnings Per Share [Abstract]	'
Computation Of Basic And Diluted Earnings Per Share	'
	The following table sets forth the computation of basic and diluted earnings per share:
		Three months ended March 31,
	(in thousands, except share and per share amounts)	2014			2013
	Numerator:
	Net income, as reported	$	3,814		$	2,666
	Denominator:
	Weighted average common shares	45,127,645			44,473,519
	Add effect of dilutive securities:
	Employee stock-based compensation	424,806			535,694
	Weighted average common shares assuming dilution	45,552,451			45,009,213
	Earnings per share:
	Basic	$	0.08		$	0.06
	Diluted	$	0.08		$	0.06
Anti-Dilutive Securities	'
	The following shares underlying stock-based awards were not included in diluted earnings per share because their inclusion would have been anti-dilutive:
		Three months ended March 31,
		2014		2013
	Shares excluded from calculations of diluted earnings per share	351,383		473,299

Fair_Value_Measurements_Fair_V1

Fair Value Measurements Fair Value Measurements (Tables)	3 Months Ended
	Mar. 31, 2014
Fair Value Disclosures [Abstract]	'
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis [Table Text Block]	'
	Financial assets and liabilities measured at fair value on a recurring basis consisted of the following, as of:
			Fair value measurement using
	(in thousands)		Level 1		Level 2		Level 3		Total
	Fair value as of March 31, 2014
	Financial assets:
	Derivative instruments(1)		$	—	$	93	$	—	$	93
	Total financial assets		$	—	$	93	$	—	$	93
	Fair value as of December 31, 2013
	Financial liabilities:
	Derivative instruments(1)		$	—	$	427	$	—	$	427
	Total financial liabilities		$	—	$	427	$	—	$	427
	-1	The fair value of our interest rate swaps was based on model-driven valuations using LIBOR rates, which are observable at commonly quoted intervals. Accordingly, our interest rate swaps are classified within Level 2 of the fair value hierarchy.

Goodwill_and_Other_Intangible_1

Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets (Tables)	3 Months Ended
	Mar. 31, 2014
Goodwill and Intangible Assets Disclosure [Abstract]	'
Schedule of Goodwill	'
	The change in goodwill for each reportable segment during the three months ended March 31, 2014, consisted of the following:
	(in thousands)	ECBU		GMBU		IBU		Target Analytics		Other		Total
	Balance at December 31, 2013	$	147,828	$	74,956	$	6,542	$	33,177	$	2,096	$	264,599
	Adjustments related to prior year business combinations	—		—		140		—		—		140
	Effect of foreign currency translation	—		—		80		—		—		80
	Balance at March 31, 2014	$	147,828	$	74,956	$	6,762	$	33,177	$	2,096	$	264,819
Schedule Of Amortization Expense	'
	The following table summarizes amortization expense:
		Three months ended March 31,
	(in thousands)	2014		2013
	Included in cost of revenue:
	Cost of license fees	$	87	$	121
	Cost of subscriptions	4,560		4,633
	Cost of services	656		633
	Cost of maintenance	115		114
	Cost of other revenue	19		19
	Total included in cost of revenue	5,437		5,520
	Included in operating expenses	587		678
	Total	$	6,024	$	6,198
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense	'
	The following table outlines the estimated future amortization expense for each of the next five years for our finite-lived intangible assets as of March 31, 2014:
	Year ending December 31,	Amortization
	(in thousands)	expense
	2014 - remaining	$	16,566
	2015	22,225
	2016	21,819
	2017	19,500
	2018	18,138
	Total	$	98,248

Prepaid_Expenses_And_Other_Ass1

Prepaid Expenses And Other Assets (Tables)	3 Months Ended
	Mar. 31, 2014
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]	'
Components Of Prepaid Expenses And Other Assets	'
	Prepaid expenses and other assets consisted of the following as of:
	(in thousands)	March 31, 2014		December 31, 2013
	Deferred sales commissions	$	19,853	$	20,088
	Prepaid software maintenance	6,284		6,875
	Deferred professional services costs	7,106		7,445
	Software development costs	4,976		4,172
	Other assets	11,659		10,786
	Total prepaid expenses and other assets	49,878		49,366
	Less: Long-term portion	19,938		19,251
	Total prepaid expenses and other current assets	$	29,940	$	30,115

Accrued_Expenses_And_Other_Lia1

Accrued Expenses And Other Liabilities (Tables)	3 Months Ended
	Mar. 31, 2014
Accrued Expenses And Other Current Liabilities [Abstract]	'
Components Of Accrued Expenses And Other Liabilities	'
	Accrued expenses and other liabilities consisted of the following as of:
	(in thousands)	March 31, 2014		December 31, 2013
	Taxes payable	$	6,076	$	5,430
	Accrued commissions and salaries	5,601		7,127
	Accrued bonuses	6,563		9,258
	Customer credit balances	3,000		3,281
	Unrecognized tax benefit	4,160		3,698
	Other liabilities	17,673		18,304
	Total accrued expenses and other liabilities	43,073		47,098
	Less: Long-term portion	6,298		6,655
	Total accrued expenses and other current liabilities	$	36,775	$	40,443

Deferred_Revenue_Deferred_Reve1

Deferred Revenue Deferred Revenue (Tables)	3 Months Ended
	Mar. 31, 2014
Deferred Revenue Disclosure [Abstract]	'
Deferred Revenue, by Arrangement, Disclosure [Table Text Block]	'
	Deferred revenue consisted of the following as of:
	(in thousands)	31-Mar-14		31-Dec-13
	Maintenance	$	78,020	$	85,219
	Subscriptions	73,447		72,480
	Services	29,327		32,153
	License fees and other	766		722
	Total deferred revenue	181,560		190,574
	Less: Long-term portion	8,405		9,099
	Deferred revenue, current portion	$	173,155	$	181,475

Debt_Tables

Debt (Tables)	3 Months Ended
	Mar. 31, 2014
Debt Disclosure [Abstract]	'
Schedule of Long-term Debt Instruments	'
	The following table summarizes our debt balances and the related weighted average effective interest rates, which includes the effect of interest rate swap agreements.
		Debt balance at				Weighted average effective interest rate at
	(in thousands, except percentages)	March 31, 2014		December 31, 2013		March 31, 2014		December 31, 2013
	Credit facility:
	Revolving credit loans	$	—	$	70,408	—	%	1.95	%
	Term loans	175,000		82,500		2.39	%	2.39	%
	Total debt	175,000		152,908		2.39	%	2.14	%
	Less: Unamortized debt discount	1,855		—
	Less: Debt, current portion	4,375		17,158		1.74	%	2.39	%
	Debt, net of current portion	$	168,770	$	135,750	2.41	%	2.11	%
Schedule of Maturities of Long-term Debt	'
	As of March 31, 2014, the required annual maturities related to our 2014 Credit Facility were as follows:
	Year ending December 31,	Annual maturities
	(in thousands)
	2014 - remaining	$	3,281
	2015	4,375
	2016	4,375
	2017	4,375
	2018	4,375
	Thereafter	154,219
	Total required maturities	$	175,000

Derivative_Instruments_Tables

Derivative Instruments (Tables)	3 Months Ended
	Mar. 31, 2014
Derivative Instruments and Hedging Activities Disclosure [Abstract]	'
Fair values of derivative instruments	'
	The fair values of our derivative instruments were as follows as of:
	(in thousands)	Balance sheet location		March 31, 2014			31-Dec-13
	Derivative instruments designated as hedging instruments:
	Interest rate swap, long-term portion	Other assets		93			—
	Total derivative instruments designated as hedging instruments			$	93		$	—
				March 31, 2014			31-Dec-13
	Derivative instruments designated as hedging instruments:
	Interest rate swaps, current portion	Accrued expenses and other current liabilities		$	—		$	46
	Interest rate swaps, long-term portion	Other liabilities		—			381
	Total derivative instruments designated as hedging instruments			$	—		$	427
Effects of derivative instruments in cash flow hedging relationships	'
	The effects of derivative instruments in cash flow hedging relationships were as follows:
		Gain (loss) recognized in accumulated other comprehensive loss as of				Location of loss reclassified from accumulated other comprehensive loss into income	Gain (loss) reclassified from accumulated other comprehensive loss into income
		31-Mar-14					Three months ended March 31,
	(in thousands)						2014
	Interest rate swaps	$	93			Interest expense	$	(214	)
	Interest rate swaps	$	—			Loss on debt extinguishment and termination of derivative instruments	$	(587	)
	Total	$	93				$	(801	)
		31-Mar-13					Three months ended March 31,
							2013
	Interest rate swaps	$	(1,101	)		Interest expense	$	(190	)

Commitments_And_Contingencies_

Commitments And Contingencies (Tables)	3 Months Ended
	Mar. 31, 2014
Commitments and Contingencies Disclosure [Abstract]	'
Future Minimum Lease Commitments Related To Operating Leases	'
	As of March 31, 2014, the future minimum lease commitments related to lease agreements, net of related lease incentives, were as follows:
	Year ending December 31,	Operating
	(in thousands)	leases
	2014 – remaining	$	7,696
	2015	10,016
	2016	9,702
	2017	9,748
	2018	9,951
	Thereafter	42,142
	Total minimum lease payments	$	89,255

Income_Taxes_Tables

Income Taxes (Tables)	3 Months Ended
	Mar. 31, 2014
Income Tax Disclosure [Abstract]	'
Schedule Of Effective Income Tax Rate	'
	Our effective tax rates including the effects of period-specific events, were:
		Three months ended March 31,
		2014		2013
	Effective tax rate	42.2	%	11.7	%

StockBased_Compensation_Tables

Stock-Based Compensation (Tables)	3 Months Ended
	Mar. 31, 2014
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]	'
Summary Of Stock-Based Compensation Expense	'
	The following table summarizes stock-based compensation expense:
		Three months ended March 31,
	(in thousands)	2014		2013
	Included in cost of revenue:
	Cost of subscriptions	$	189	$	226
	Cost of services	542		844
	Cost of maintenance	145		62
	Total included in cost of revenue	876		1,132
	Included in operating expenses:
	Sales and marketing	471		698
	Research and development	662		1,152
	General and administrative	1,705		2,196
	Total included in operating expenses	2,838		4,046
	Total	$	3,714	$	5,178

Stockholders_Equity_Tables

Stockholders' Equity (Tables)	3 Months Ended
	Mar. 31, 2014
Equity [Abstract]	'
Schedule of changes in accumulated other comprehensive loss by component	'
	The changes in accumulated other comprehensive loss by component, consisted of the following:
		Three months ended March 31,
	(in thousands)	2014			2013
	Accumulated other comprehensive loss, beginning of period	$	(1,385	)	$	(1,973	)
	By component:
	Gains and losses on cash flow hedges:
	Accumulated other comprehensive loss balance, beginning of period	$	(256	)	$	(791	)
	Other comprehensive (loss) income before reclassifications, net of tax effects of $113 and $(2)	(169		)	3
	Amounts reclassified from accumulated other comprehensive loss to interest expense	214			190
	Amounts reclassified from accumulated other comprehensive loss to loss on debt extinguishment and termination of derivative instruments	587			—
	Tax benefit included in provision for income taxes	(320		)	(74		)
	Total amounts reclassified from accumulated other comprehensive loss	481			116
	Net current-period other comprehensive income	312			119
	Accumulated other comprehensive income (loss) balance, end of period	$	56		$	(672	)
	Foreign currency translation adjustment:
	Accumulated other comprehensive loss balance, beginning of period	$	(1,129	)	$	(1,182	)
	Translation adjustments	555			285
	Accumulated other comprehensive loss balance, end of period	(574		)	(897		)
	Accumulated other comprehensive loss, end of period	$	(518	)	$	(1,569	)

Segment_Information_Tables

Segment Information (Tables)	3 Months Ended
	Mar. 31, 2014
Segment Reporting [Abstract]	'
Reportable Segment Financial Results	'
	Summarized reportable segment financial results, were as follows:
		Three months ended March 31,
	(in thousands)	2014		2013
	Revenue by segment:
	ECBU	$	49,867	$	44,679
	GMBU	57,654		53,018
	IBU	10,638		9,238
	Target Analytics	9,438		8,668
	Other(1)	25		20
	Total revenue	$	127,622	$	115,623
	Segment operating income(2):
	ECBU	$	32,102	$	23,642
	GMBU	38,906		32,176
	IBU	1,421		624
	Target Analytics	4,304		3,176
	Other(1)	1,047		209
		77,780		59,827
	Less:
	Corporate unallocated costs(3)	58,765		43,857
	Stock-based compensation costs	3,714		5,178
	Amortization expense	6,024		6,198
	Interest expense, net	1,443		1,677
	Loss on debt extinguishment and termination of derivative instruments	996		—
	Other expense (income), net	236		(103		)
	Income before provision for income taxes	$	6,602	$	3,020
	-1	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.
	-2	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
	-3	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.

Organization_Details

Organization (Details)	3 Months Ended
	Mar. 31, 2014
	Customers
Organization, Consolidation and Presentation of Financial Statements [Abstract]	'
Number of active customers distributed across verticals	30,000

Summary_Of_Significant_Account2

Summary Of Significant Accounting Policies (Narrative) (Details)	3 Months Ended
	Mar. 31, 2014
Significant Accounting Policies [Line Items]	'
Contract term (in years) of the maintenance services	'1 year
Minimum [Member]	'
Significant Accounting Policies [Line Items]	'
Recognition period (in years) of revenue from hosting services	'1 year
Recognition period (in years) of revenue from hosted applications	'1 year
Maximum [Member]	'
Significant Accounting Policies [Line Items]	'
Number of days to exceed for customary payment terms	'90 days
Recognition period (in years) of revenue from hosting services	'3 years
Recognition period (in years) of revenue from hosted applications	'3 years

Earnings_Per_Share_Computation

Earnings Per Share (Computation Of Basic And Diluted Earnings Per Share) (Details) (USD $)	3 Months Ended		12 Months Ended
In Thousands, except Share data, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013	Dec. 31, 2013
Earnings Per Share [Abstract]	'	'	'
Net income (loss), as reported	$3,814	$2,666	$30,472
Weighted average common shares	45,127,645	44,473,519	'
Employee stock-based compensation	424,806	535,694	'
Weighted average common shares assuming dilution	45,552,451	45,009,213	'
Earnings (Loss) Per Share, Basic and Diluted [Abstract]	'	'	'
Basic (in dollars per share)	$0.08	$0.06	'
Diluted (in dollars per share)	$0.08	$0.06	'

Earnings_Per_Share_AntiDilutiv

Earnings Per Share (Anti-Dilutive Securities) (Details)	3 Months Ended
	Mar. 31, 2014	Mar. 31, 2013
Earnings Per Share [Abstract]	'	'
Shares excluded from calculations of diluted earnings (loss) per share	351,383	473,299

Fair_Value_Measurements_Fair_V2

Fair Value Measurements Fair Value Measurements (Assets and Liabilities Measured at Fair Value on a Recurring Basis) (Details) (Fair Value, Measurements, Recurring [Member], USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Derivative instruments, assets	$93	'
Total financial assets	93	'
Derivative instruments, liabilities	'	427
Total financial liabilities	'	427
Fair Value, Inputs, Level 1 [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Derivative instruments, assets	0	'
Total financial assets	0	'
Derivative instruments, liabilities	'	0
Total financial liabilities	'	0
Fair Value, Inputs, Level 2 [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Derivative instruments, assets	93	'
Total financial assets	93	'
Derivative instruments, liabilities	'	427
Total financial liabilities	'	427
Fair Value, Inputs, Level 3 [Member]	'	'
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]	'	'
Derivative instruments, assets	0	'
Total financial assets	0	'
Derivative instruments, liabilities	'	0
Total financial liabilities	'	$0

Goodwill_and_Other_Intangible_2

Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets (Change in Goodwill by Reportable Segment) (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014
Goodwill [Roll Forward]	'
Beginning Balance	$264,599
Adjustments related to prior year business combinations	140
Effect of foreign currency translation	80
Ending Balance	264,819
ECBU [Member]	'
Goodwill [Roll Forward]	'
Beginning Balance	147,828
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	147,828
GMBU [Member]	'
Goodwill [Roll Forward]	'
Beginning Balance	74,956
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	74,956
IBU [Member]	'
Goodwill [Roll Forward]	'
Beginning Balance	6,542
Adjustments related to prior year business combinations	140
Effect of foreign currency translation	80
Ending Balance	6,762
Target Analytics [Member]	'
Goodwill [Roll Forward]	'
Beginning Balance	33,177
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	33,177
Other [Member]	'
Goodwill [Roll Forward]	'
Beginning Balance	2,096
Adjustments related to prior year business combinations	0
Effect of foreign currency translation	0
Ending Balance	$2,096

Goodwill_and_Other_Intangible_3

Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets (Summary of Amortization Expense) (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	$6,024	$6,198
Cost Of License Fees [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	87	121
Cost Of Subscriptions [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	4,560	4,633
Cost Of Services [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	656	633
Cost Of Maintenance [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	115	114
Cost Of Other Revenue [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	19	19
Total Included In Cost Of Revenue [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	5,437	5,520
Included In Operating Expenses [Member]	'	'
Amortization Of Intangible Assets Acquired By Income Statement Location [Line Items]	'	'
Amortization expense	$587	$678

Goodwill_and_Other_Intangible_4

Goodwill and Other Intangible Assets Goodwill and Other Intangible Assets (Finite-lived Intangible Assets, Future Amortization) (Details) (USD $)	Mar. 31, 2014
In Thousands, unless otherwise specified
Future amortization expense for finite-lived intangible assets:	'
2014 - remaining	$16,566
2015	22,225
2016	21,819
2017	19,500
2018	18,138
Total	$98,248

Prepaid_Expenses_And_Other_Ass2

Prepaid Expenses And Other Assets (Components Of Prepaid Expenses And Other Assets) (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]	'	'
Deferred sales commissions	$19,853	$20,088
Prepaid software maintenance	6,284	6,875
Deferred professional services costs	7,106	7,445
Software development costs	4,976	4,172
Other assets	11,659	10,786
Total prepaid expenses and other assets	49,878	49,366
Less: Long-term portion	19,938	19,251
Total prepaid expenses and other current assets	$29,940	$30,115

Accrued_Expenses_And_Other_Lia2

Accrued Expenses And Other Liabilities (Components Of Accrued Expenses And Other Liabilities) (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Accrued Expenses and Other Liabilities [Abstract]	'	'
Taxes payable	$6,076	$5,430
Accrued commissions and salaries	5,601	7,127
Accrued bonuses	6,563	9,258
Customer credit balances	3,000	3,281
Unrecognized tax benefit	4,160	3,698
Other liabilities	17,673	18,304
Total accrued expenses and other liabilities	43,073	47,098
Less: Long-term portion	6,298	6,655
Total accrued expenses and other current liabilities	$36,775	$40,443

Deferred_Revenue_Details

Deferred Revenue (Details) (USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Deferred Revenue Arrangement [Line Items]	'	'
Total deferred revenue	$181,560	$190,574
Less: Long-term portion	8,405	9,099
Deferred revenue, current portion	173,155	181,475
Maintenance [Member]	'	'
Deferred Revenue Arrangement [Line Items]	'	'
Total deferred revenue	78,020	85,219
Subscription [Member]	'	'
Deferred Revenue Arrangement [Line Items]	'	'
Total deferred revenue	73,447	72,480
Services [Member]	'	'
Deferred Revenue Arrangement [Line Items]	'	'
Total deferred revenue	29,327	32,153
License fees and other [Member]	'	'
Deferred Revenue Arrangement [Line Items]	'	'
Total deferred revenue	$766	$722

Debt_Details

Debt (Details) (USD $)	1 Months Ended		3 Months Ended
	Feb. 28, 2014	Feb. 29, 2012	Mar. 31, 2014	Mar. 31, 2013	Dec. 31, 2013
Line of Credit Facility [Line Items]	'	'	'	'	'
Revolving credit facility, maximum borrowing capacity	$325,000,000	$325,000,000	'	'	'
Revolving credit facility, term	'5 years	'5 years	'	'	'
Long-term Debt	175,000,000	'	175,000,000	'	152,908,000
Loss on debt extinguishment related to write-off of deferred financing costs	400,000	'	'	'	'
Payment of financing costs	2,500,000	'	2,484,000	0	'
Capitalized financing costs to be amortized over term of facility	1,100,000	'	'	'	'
Total deferred financing costs included in other assets	'	'	$1,700,000	'	$1,900,000
Commitment fee on unused portion of revolving credit facility	'	'	0.23%	'	'
Minimum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Commitment fee on unused portion of revolving credit facility	'	'	0.15%	'	'
Maximum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Commitment fee on unused portion of revolving credit facility	'	'	0.23%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | Base Rate [Member] | Base Margin [Member] | Minimum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	0.00%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | Base Rate [Member] | Base Margin [Member] | Maximum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	0.50%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | Base Rate [Member] | Base Rate Option Federal Funds Rate Plus [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Revolving credit facility, variable interest rate	'	'	0.50%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | Base Rate [Member] | Variable Rate One Month Libor Plus [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Revolving credit facility, variable interest rate	'	'	1.00%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | London Interbank Offered Rate (LIBOR) [Member] | LIBOR Margin [Member] | Minimum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	1.00%	'	'
Revolving Credit Loans Bear Interest Rate [Member] | London Interbank Offered Rate (LIBOR) [Member] | LIBOR Margin [Member] | Maximum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	1.50%	'	'
Swingline Loans Bear Interest Rate [Member] | Base Rate [Member] | Base Margin [Member] | Minimum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	0.00%	'	'
Swingline Loans Bear Interest Rate [Member] | Base Rate [Member] | Base Margin [Member] | Maximum [Member]	'	'	'	'	'
Line of Credit Facility [Line Items]	'	'	'	'	'
Debt Instrument, Basis Spread on Variable Rate	'	'	0.50%	'	'

Debt_Summary_of_Debt_Details

Debt (Summary of Debt) (Details) (USD $)	Mar. 31, 2014	Feb. 28, 2014	Dec. 31, 2013
Line of Credit Facility [Line Items]	'	'	'
Total debt	$175,000,000	$175,000,000	$152,908,000
Less: Unamortized debt discount	1,855,000	'	0
Less: Debt, current portion	4,375,000	'	17,158,000
Debt, net of current portion	168,770,000	'	135,750,000
Weighted average effective interest rate	2.39%	'	2.14%
Revolving Credit Loans [Member]	'	'	'
Line of Credit Facility [Line Items]	'	'	'
Total debt	0	'	70,408,000
Weighted average effective interest rate	0.00%	'	1.95%
Term Loans [Member]	'	'	'
Line of Credit Facility [Line Items]	'	'	'
Total debt	$175,000,000	'	$82,500,000
Weighted average effective interest rate	2.39%	'	2.39%
Short-term Debt [Member]	'	'	'
Line of Credit Facility [Line Items]	'	'	'
Weighted average effective interest rate	1.74%	'	2.39%
Long-term Debt [Member]	'	'	'
Line of Credit Facility [Line Items]	'	'	'
Weighted average effective interest rate	2.41%	'	2.11%

Debt_Annual_Maturities_Related

Debt (Annual Maturities Related to Credit Facility) (Details) (USD $)	Mar. 31, 2014	Feb. 28, 2014	Dec. 31, 2013
Debt Disclosure [Abstract]	'	'	'
2014 - remaining	$3,281,000	'	'
2015	4,375,000	'	'
2016	4,375,000	'	'
2017	4,375,000	'	'
2018	4,375,000	'	'
Thereafter	154,219,000	'	'
Total required maturities	$175,000,000	$175,000,000	$152,908,000

Derivative_Instruments_Details

Derivative Instruments (Details) (USD $)	1 Months Ended	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2014	Mar. 31, 2013	Mar. 06, 2014
				Interest Rate Swap [Member]
Derivative [Line Items]	'	'	'	'
Loss related to termination of derivative instruments	$0.60	'	'	'
Tax benefit recognized on termination of derivative instruments	0.2	'	'	'
Notional value of the swap agreement	'	'	'	125
Future notional value of the swap agreement	'	'	'	75
Ineffective portion of interest rate swap(s)	'	$0	$0	'

Derivative_Instruments_Fair_Va

Derivative Instruments (Fair Value of Derivative Instruments) (Details) (Interest Rate Swap [Member], USD $)	Mar. 31, 2014	Dec. 31, 2013
In Thousands, unless otherwise specified
Derivatives, Fair Value [Line Items]	'	'
Fair value of derivative assets designated as hedging instruments	$93	$0
Fair value of derivative liabilities designated as hedging instruments	0	427
Other Assets [Member]	'	'
Derivatives, Fair Value [Line Items]	'	'
Derivative Asset, Noncurrent	93	0
Accrued expenses and other current liabilities [Member]	'	'
Derivatives, Fair Value [Line Items]	'	'
Interest rate swaps, current portion	0	46
Other Liabilities [Member]	'	'
Derivatives, Fair Value [Line Items]	'	'
Interest rate swaps, long-term portion	$0	$381

Derivative_Instruments_Effects

Derivative Instruments (Effects of Derivative Instruments in Cash Flow Hedging Relationships - Current Year) (Details) (Interest Rate Swap [Member], Cash Flow Hedging [Member], USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Derivative Instruments, Gain (Loss) [Line Items]	'	'
Gain (loss) recognized in accumulated other comprehensive loss	$93	($1,101)
Gain (loss) reclassified from accumulated other comprehensive loss into income	-801	'
2014 Credit Facility [Member]	'	'
Derivative Instruments, Gain (Loss) [Line Items]	'	'
Gain (loss) recognized in accumulated other comprehensive loss	93	'
2012 Credit Facility [Member]	'	'
Derivative Instruments, Gain (Loss) [Line Items]	'	'
Gain (loss) recognized in accumulated other comprehensive loss	0	'
Interest expense [Member]	'	'
Derivative Instruments, Gain (Loss) [Line Items]	'	'
Gain (loss) reclassified from accumulated other comprehensive loss into income	-214	-190
Loss on debt extinguishment and termination of derivative instruments [Member]	'	'
Derivative Instruments, Gain (Loss) [Line Items]	'	'
Gain (loss) reclassified from accumulated other comprehensive loss into income	($587)	'

Commitments_And_Contingencies_1

Commitments And Contingencies (Narrative) (Details) (USD $)

3 Months Ended

1 Months Ended

3 Months Ended

0 Months Ended

3 Months Ended

In Millions, unless otherwise specified

Mar. 31, 2014

Mar. 31, 2013

Mar. 31, 2014

Mar. 31, 2013

Mar. 31, 2014

Mar. 31, 2013

Mar. 31, 2014

Oct. 31, 2008

Mar. 31, 2014

4-May-12

Mar. 31, 2014

31-May-12

Leasehold Improvements [Member]

Leasehold Improvements [Member]

Incentive Payments [Member]

Incentive Payments [Member]

Incurred Expense Under Contractual Arrangements [Member]

Charleston, SC [Member]

Charleston, SC [Member]

Austin, TX [Member]

Austin, TX [Member]

Austin, TX [Member]

lease

sqft

lease

Commitments and Contingencies [Line Items]

'

'

'

'

'

'

'

'

'

'

'

'

Lease Agreement Term

'

'

'

'

'

'

'

'15 years

'

'

'

'

Number Of Renewal Options, Leases

'

'

'

'

'

'

'

2

'

'

'

2

Term Of Lease Renewal Option

'

'

'

'

'

'

'

'5 years

'

'5 years

'

'

Annual base rent of lease

'

'

'

'

'

'

'

'

$4

'

$2.20

'

Percentage of maximum change in base rent

'

'

'

'

'

'

'

5.50%

'

4.00%

'

'

Increase in square feet of leased space (square foot)

'

'

'

'

'

'

'

'

'

'

'

20,000

Percentage of minimum change In base rent

'

'

'

'

'

'

'

'

'

2.00%

'

'

Standby letter of credit for security deposit

'

'

'

'

'

'

'

'

'

'

2

'

Reimbursable leasehold improvements

9.5

'

'

'

'

'

'

'

'

'

'

'

Reduction in rent expense

'

'

0.2

0.1

0.5

0.6

'

'

'

'

'

'

Total rent expense

2.2

2.2

'

'

'

'

'

'

'

'

'

'

Contractual Arrangement Length Minimum

'1 year

'

'

'

'

'

'

'

'

'

'

'

Contractual Arrangement Length Maximum

'3 years

'

'

'

'

'

'

'

'

'

'

'

Aggregate minimum purchase commitment for third-party relationships utilized with the Company's products

10.2

'

'

'

'

'

'

'

'

'

'

'

Professional fees paid to third-party service providers

'

'

'

'

'

'

$1.30

'

'

'

'

'

Commitments_And_Contingencies_2

Commitments And Contingencies (Future Minimum Lease Commitments Related To Lease Agreements, Net Of Related Sublease Commitments And Lease Incentives) (Details) (USD $)	Mar. 31, 2014
In Thousands, unless otherwise specified
Commitments and Contingencies Disclosure [Abstract]	'
2014 - remaining, Operating leases	$7,696
2015, Operating leases	10,016
2016, Operating leases	9,702
2017, Operating leases	9,748
2018, Operating leases	9,951
Thereafter, Operating leases	42,142
Total minimum lease payments, Operating leases	$89,255

Income_Taxes_Narrative_Details

Income Taxes (Narrative) (Details) (USD $)	3 Months Ended
In Millions, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013	Dec. 31, 2013
Income Tax Disclosure [Abstract]	'	'	'
Effective tax rate	42.20%	11.70%	'
Research and development tax credit	'	$1.90	'
Unrecognized tax benefit that, if recognized, would favorably affect the effective tax rate	$3.70	'	$3.70

StockBased_Compensation_Summar

Stock-Based Compensation (Summary Of Stock-Based Compensation Expense) (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	$3,714	$5,178
Cost Of Subscriptions [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	189	226
Cost Of Services [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	542	844
Cost Of Maintenance [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	145	62
Total Included In Cost Of Revenue [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	876	1,132
Sales And Marketing [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	471	698
Research and Development [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	662	1,152
General And Administrative [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	1,705	2,196
Total Included In Operating Expenses [Member]	'	'
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]	'	'
Allocated share-based compensation expense	$2,838	$4,046

Stockholders_Equity_Details

Stockholders' Equity (Details) (USD $)	1 Months Ended
	Feb. 28, 2014	Feb. 27, 2014	Apr. 30, 2014
			Subsequent Event [Member]
Dividends Payable [Line Items]	'	'	'
Annual dividend per share approved	$0.48	'	'
Dividends payable per share	'	$0.12	$0.12

Stockholders_Equity_Changes_in

Stockholders' Equity (Changes in accumulated other comprehensive loss by component) (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013
Accumulated Other Comprehensive Income [Roll Forward]	'	'
Balance at December 31, 2013	($1,385)	($1,973)
Translation adjustments	555	285
Balance at March 31, 2014	-518	-1,569
Unrealized gains (losses), tax effects	113	-2
Gains and Losses on Cash Flow Hedges [Member]	'	'
Accumulated Other Comprehensive Income [Roll Forward]	'	'
Balance at December 31, 2013	-256	-791
Other comprehensive (loss) income before reclassifications	-169	3
Amounts reclassified from accumulated other comprehensive loss to interest expense	-214	-190
Amounts reclassified from accumulated other comprehensive loss to loss on debt extinguishment and termination of derivative instruments	587	0
Tax benefit included in provision for income taxes	-320	-74
Total amounts reclassified from accumulated other comprehensive loss	481	116
Net current-period other comprehensive income	312	119
Balance at March 31, 2014	56	-672
Foreign Currency Translation Adjustment [Member]	'	'
Accumulated Other Comprehensive Income [Roll Forward]	'	'
Balance at December 31, 2013	-1,129	-1,182
Translation adjustments	555	285
Balance at March 31, 2014	($574)	($897)

Segment_Information_Reportable

Segment Information (Reportable Segment Financial Results) (Details) (USD $)	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014		Mar. 31, 2013
Segment Reporting Information [Line Items]	'		'
Total revenue	$127,622		$115,623
Total segment operating income	77,780		59,827
Corporate unallocated costs	58,765	[1]	43,857	[1]
Stock-based compensation costs	3,714		5,178
Amortization expense	6,024		6,198
Interest expense, net	1,443		1,677
Loss on debt extinguishment and termination of derivative instruments	996		0
Other expense (income), net	236		-103
Income before provision for income taxes	6,602		3,020
ECBU [Member]	'		'
Segment Reporting Information [Line Items]	'		'
Total revenue	49,867		44,679
Total segment operating income	32,102	[2]	23,642	[2]
GMBU [Member]	'		'
Segment Reporting Information [Line Items]	'		'
Total revenue	57,654		53,018
Total segment operating income	38,906	[2]	32,176	[2]
IBU [Member]	'		'
Segment Reporting Information [Line Items]	'		'
Total revenue	10,638		9,238
Total segment operating income	1,421	[2]	624	[2]
Target Analytics [Member]	'		'
Segment Reporting Information [Line Items]	'		'
Total revenue	9,438		8,668
Total segment operating income	4,304	[2]	3,176	[2]
Other [Member]	'		'
Segment Reporting Information [Line Items]	'		'
Total revenue	25	[1],[3]	20	[3]
Total segment operating income	$1,047	[2],[3]	$209	[2],[3]
[1]	Corporate unallocated costs include research and development, depreciation expense, and certain corporate sales, marketing, general and administrative expenses.
[2]	Segment operating income includes direct, controllable costs related to the sale of products and services by the reportable segment, except for IBU, which includes operating costs from our foreign locations such as sales, marketing, general, administrative, depreciation and facilities costs.
[3]	Other includes revenue and the related costs from the sale of products and services not directly attributable to an operating segment.

Restructuring_Narrative_Detail

Restructuring (Narrative) (Details) (USD $)	3 Months Ended			1 Months Ended	3 Months Ended
In Thousands, unless otherwise specified	Mar. 31, 2014	Mar. 31, 2013	Mar. 31, 2013	Jan. 31, 2013	Mar. 31, 2013
			San Diego Office Transition Plan [Member]	Plan to Realign Company's Workforce [Member]	Plan to Realign Company's Workforce [Member]
				position
Restructuring Cost and Reserve [Line Items]	'	'	'	'	'
Costs incurred during the period	$0	$3,210	$100	'	$3,100
Reduction in workforce, number of positions	'	'	'	135	'