Brightcove (BCOV) 10-Q 23 Oct 20 2020 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Sep. 30, 2020	Oct. 19, 2020
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2020
Document Fiscal Year Focus	2020
Document Fiscal Period Focus	Q3
Entity Registrant Name	BRIGHTCOVE INC
Entity Central Index Key	0001313275
Current Fiscal Year End Date	--12-31
Document Quarterly Report	true
Document Transition Report	false
Trading Symbol	BCOV
Entity Filer Category	Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Current Reporting Status	Yes
Entity Emerging Growth Company	false
Entity Interactive Data Current	Yes
Entity Incorporation, State or Country Code	DE
Entity Address, City or Town	Boston
Entity Address, State or Province	MA
Entity Address, Address Line One	290 Congress Street
Entity Address, Postal Zip Code	02210
City Area Code	888
Local Phone Number	882-1880
Entity Tax Identification Number	20-1579162
Entity File Number	001-35429
Title of 12(b) Security	Common Stock
Security Exchange Name	NASDAQ
Entity Common Stock, Shares Outstanding		39,805,642

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Current assets:
Cash and cash equivalents	$ 30,332	$ 22,759
Accounts receivable, net of allowance of $654 and $904 at September 30, 2020 and December 31, 2019, respectively	32,218	31,181
Prepaid expenses	6,862	5,171
Other current assets	10,932	6,713
Total current assets	80,344	65,824
Property and equipment, net	15,715	12,086
Operating lease right-of-use asset	11,813	16,912
Intangible assets, net	11,277	13,875
Goodwill	60,902	60,902
Other assets	4,505	3,268
Total assets	184,556	172,867
Current liabilities:
Accounts payable	9,405	9,917
Accrued expenses	23,293	20,925
Operating lease liability	5,592	6,174
Deferred revenue	57,334	49,260
Total current liabilities	95,624	86,276
Operating lease liability, net of current portion	7,170	11,701
Debt	5,000
Other liabilities	2,672	767
Total liabilities	110,466	98,744
Commitments and contingencies (Note 10)
Stockholders' equity:
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,931,247 and 39,042,787 shares issued at September 30, 2020 and December 31, 2019, respectively	40	39
Additional paid-in capital	284,121	276,365
Treasury stock, at cost; 135,000 shares	(871)	(871)
Accumulated other comprehensive loss	(741)	(785)
Accumulated deficit	(208,459)	(200,625)
Total stockholders' equity	74,090	74,123
Total liabilities and stockholders' equity	$ 184,556	$ 172,867

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Allowance for accounts receivable	$ 654	$ 904
Preferred stock, par value	$ 0.001	$ 0.001
Preferred stock, shares authorized	5,000,000	5,000,000
Preferred stock, shares issued	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	39,931,247	39,042,787
Treasury stock, shares	135,000	135,000

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenue:
Revenue	$ 49,084	$ 47,434	$ 143,663	$ 136,852
Cost of revenue:
Cost of revenue	18,098	18,314	56,639	56,669
Gross profit	30,986	29,120	87,024	80,183
Operating expenses:
Research and development	8,215	8,127	26,199	23,150
Sales and marketing	14,813	14,567	42,370	45,650
General and administrative	6,694	6,245	19,633	17,485
Merger-related		2,539	5,768	8,091
Total operating expenses	29,722	31,478	93,970	94,376
Income (loss) from operations	1,264	(2,358)	(6,946)	(14,193)
Other income (expense), net	204	(441)	(291)	(477)
Income (loss) before income taxes	1,468	(2,799)	(7,237)	(14,670)
Provision for income taxes	154	171	597	521
Net income (loss)	$ 1,314	$ (2,970)	$ (7,834)	$ (15,191)
Net income (loss) per share—basic and diluted
Basic	$ 0.03	$ (0.08)	$ (0.20)	$ (0.40)
Diluted	$ 0.03	$ (0.08)	$ (0.20)	$ (0.40)
Weighted-average shares—basic and diluted
Basic	39,682,337	38,564,314	39,319,703	37,738,739
Diluted	40,645,982	38,564,314	39,319,703	37,738,739
Subscription and Support Revenue [Member]
Revenue:
Revenue	$ 46,338	$ 45,424	$ 136,613	$ 129,192
Cost of revenue:
Cost of revenue	15,735	16,686	50,290	50,237
Professional Services and Other Revenue [Member]
Revenue:
Revenue	2,746	2,010	7,050	7,660
Cost of revenue:
Cost of revenue	$ 2,363	$ 1,628	$ 6,349	$ 6,432

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Comprehensive Income (Loss) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 1,314	$ (2,970)	$ (7,834)	$ (15,191)
Other comprehensive income:
Foreign currency translation adjustments	345	(134)	44	(74)
Comprehensive income (loss)	$ 1,659	$ (3,104)	$ (7,790)	$ (15,265)

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-in Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive Loss [Member]	Accumulated Deficit [Member]
Beginning Balance at Dec. 31, 2018		$ 37	$ 251,122	$ (871)	$ (952)	$ (178,722)
Beginning Balance, shares at Dec. 31, 2018		36,752,469
Treasury shares, beginning Balance at Dec. 31, 2018				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 1	3,215
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		883,173
Withholding tax on restricted stock units vesting			(32)
Stock-based compensation expense			4,739
Foreign currency translation adjustment	$ (74)				(74)
Net income (loss)						(15,191)
Ending Balance at Sep. 30, 2019	75,522	$ 39	271,293	$ (871)	(1,026)	(193,913)
Ending Balance, shares at Sep. 30, 2019		38,922,488
Treasury stock, Ending Balance at Sep. 30, 2019				(135,000)
Beginning Balance at Jun. 30, 2019		$ 38	264,765	$ (871)	(892)	(190,943)
Beginning Balance, shares at Jun. 30, 2019		38,219,843
Treasury shares, beginning Balance at Jun. 30, 2019				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units			1,372
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		472,562
Withholding tax on restricted stock units vesting			(32)
Issuance of common stock upon acquisition		$ 1	3,383
Stock-based compensation expense			1,805
Foreign currency translation adjustment	(134)				(134)
Net income (loss)						(2,970)
Ending Balance at Sep. 30, 2019	75,522	$ 39	271,293	$ (871)	(1,026)	(193,913)
Ending Balance, shares at Sep. 30, 2019		38,922,488
Treasury stock, Ending Balance at Sep. 30, 2019				(135,000)
Beginning Balance at Dec. 31, 2019	$ 74,123	$ 39	276,365	$ (871)	(785)	(200,625)
Beginning Balance, shares at Dec. 31, 2019		39,042,787
Treasury shares, beginning Balance at Dec. 31, 2019	(135,000)			(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 1	1,207
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		888,460
Withholding tax on restricted stock units vesting			(415)
Issuance of common stock upon acquisition		$ 1	12,249
Issuance of common stock upon acquisition (shares)		1,286,846
Stock-based compensation expense			6,964
Foreign currency translation adjustment	$ 44				44
Net income (loss)						(7,834)
Ending Balance at Sep. 30, 2020	$ 74,090	$ 40	284,121	$ (871)	(741)	(208,459)
Ending Balance, shares at Sep. 30, 2020		39,931,247
Treasury stock, Ending Balance at Sep. 30, 2020	(135,000)			(135,000)
Beginning Balance at Jun. 30, 2020		$ 39	281,255	$ (871)	(1,086)	(209,773)
Beginning Balance, shares at Jun. 30, 2020		39,543,991
Treasury shares, beginning Balance at Jun. 30, 2020				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 1	812
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		387,256
Withholding tax on restricted stock units vesting			(18)
Issuance of common stock upon acquisition (shares)		230,083
Stock-based compensation expense			2,072
Foreign currency translation adjustment	$ 345				345
Net income (loss)						1,314
Ending Balance at Sep. 30, 2020	$ 74,090	$ 40	$ 284,121	$ (871)	$ (741)	$ (208,459)
Ending Balance, shares at Sep. 30, 2020		39,931,247
Treasury stock, Ending Balance at Sep. 30, 2020	(135,000)			(135,000)

Condensed Consolidated Statem_4

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019
Operating activities
Net loss	$ (7,834)	$ (15,191)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	6,497	6,150
Stock-based compensation	6,724	4,504
Provision for reserves on accounts receivable	461	559
Changes in assets and liabilities:
Accounts receivable	(1,433)	(5,477)
Prepaid expenses and other current assets	(6,414)	642
Other assets	(1,247)	(503)
Accounts payable	104	2,635
Accrued expenses	3,410	4,510
Operating leases	(13)	(261)
Deferred revenue	8,667	3,061
Net cash provided by operating activities	8,922	629
Investing activities
Purchases of property and equipment	(2,163)	(600)
Cash paid for acquisition, net of cash acquired		(5,402)
Capitalized internal-use software costs	(5,108)	(4,264)
Net cash used in investing activities	(7,271)	(10,266)
Financing activities
Proceeds from exercise of stock options	1,207	3,215
Proceeds from debt	10,000
Debt paydown	(5,000)
Other financing activities	(448)	(208)
Net cash provided by financing activities	5,759	3,007
Effect of exchange rate changes on cash and cash equivalents	163	(27)
Net increase (decrease) in cash and cash equivalents	7,573	(6,657)
Cash and cash equivalents at beginning of period	22,759	29,306
Cash and cash equivalents at end of period	30,332	22,649
Supplemental disclosure of non-cash investing activities
Fair value of shares issued for acquisition of a business		12,250
Supplemental disclosure of cash flow information
Cash paid for operating lease liabilities	$ 5,087	$ 5,547

Business Description and Basis

Business Description and Basis of Presentation	9 Months Ended
	Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Business Description and Basis of Presentation	1. Business Description and Basis of Presentation Business Description Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Basis of Presentation The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form 10-K The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form 10-K The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form 10-Q. As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”) 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments Form 10-K for

Revenue from Contracts with Cus

Revenue from Contracts with Customers	9 Months Ended
	Sep. 30, 2020
Revenue from Contract with Customer [Abstract]
Revenue from Contracts with Customers	2. Revenue from Contracts with Customers The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include initiation, set-up and The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers. Accounts Contract Assets Deferred Deferred Revenue (non- current) Total Deferred Balance at December 31, 2019 $ 31,181 $ 1,871 $ 49,260 $ 299 $ 49,559 Balance at September 30, 2020 32,218 2,338 57,334 1,082 58,416 Revenue recognized during the three and nine months ended September 30, 2020 from amounts included in deferred revenue at the beginning of the period was approximately $7.4 million and $46.3 million, respectively. During the three and nine months ended September 30, 2020, the Company did not recognize a material amount of revenue from performance obligations satisfied or partially satisfied in previous periods. The assets recognized for costs to obtain a contract were $10.7 million as of September 30, 2020 and $5.9 million as of December 31, 2019. Amortization expense recognized during the three and nine months ended September 30, 2020 related to costs to obtain a contract was $2.0 million and $5.5 million, respectively. Amortization expense recognized during the three and nine months ended September 30, 2019 related to costs to obtain a contract was $1.8 million and $5.5 million, respectively. Transaction Price Allocated to Future Performance Obligations As of September 30, 2020, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $144.2 million, of which approximately $109.6 million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2024.

Concentration of Credit Risk

Concentration of Credit Risk	9 Months Ended
	Sep. 30, 2020
Risks and Uncertainties [Abstract]
Concentration of Credit Risk	3. Concentration of Credit Risk The Company has no significant off-balance sheet risk, The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable. Please see Note 13 for more detail on how the Company assesses credit risk for trade accounts receivable and unbilled trade accounts receivable under ASC 326.

Concentration of Other Risks

Concentration of Other Risks	9 Months Ended
	Sep. 30, 2020
Text Block [Abstract]
Concentration of Other Risks	4. Concentration of Other Risks The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s on-demand application ultimate end-users. The

Cash and Cash Equivalents

Cash and Cash Equivalents	9 Months Ended
	Sep. 30, 2020
Cash and Cash Equivalents [Abstract]
Cash and Cash Equivalents	5. Cash and Cash Equivalents The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and borrowings Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value. Cash and cash equivalents as of September 30, 2020 consist of the following: September 30, 2020 Description Contracted Maturity Cost Fair Market Value Balance Per Balance Sheet Cash Demand $ 30,291 $ 30,291 $ 30,291 Money market funds Demand 41 41 41 Total cash and cash equivalents $ 30,332 $ 30,332 $ 30,332 Cash and cash equivalents as of December 31, 2019 consist of the following: December 31, 2019 Description Contracted Maturity Cost Fair Market Value Balance Per Balance Sheet Cash Demand $ 22,718 $ 22,718 $ 22,718 Money market funds Demand 41 41 41 Total cash and cash equivalents $ 22,759 $ 22,759 $ 22,759

Earnings (Loss) per Share

Earnings (Loss) per Share	9 Months Ended
	Sep. 30, 2020
Earnings Per Share [Abstract]
Earnings (Loss) per Share	6. Earnings ( ) The Company calculates basic and diluted net earnings (loss) per common share by dividing the net earnings (loss) by the number of common shares outstanding during the period. The calculation of diluted net income (loss) per common share includes the effects of the assumed exercise of any outstanding stock options and the assumed vesting of shares of restricted stock awards, where dilutive. The following outstanding common shares have been excluded from the computation of dilutive net income (loss) per share as of September 30, 2020 and 2019, because such securities are anti-dilutive. Three Months Ended Nine Months Ended 2020 2019 2020 2019 Options 1,570 2,522 2,234 2,522 Restricted stock units 155 3,244 3,264 3,244

Fair Value of Financial Instrum

Fair Value of Financial Instruments	9 Months Ended
	Sep. 30, 2020
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	7. Fair Value of Financial Instruments The Company’s financial instruments carried at fair value were less than $0.1 million as of September 30, 2020 and December 31, 2019.

Stock-based Compensation

Stock-based Compensation	9 Months Ended
	Sep. 30, 2020
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Stock-based Compensation	8. Stock-based Compensation The weighted-average fair value of options granted during the three months ended September 30, 2020 and 2019 was $4.86 and $5.21 per share, respectively. The weighted-average fair value of options granted during the nine months ended September 30, 2020 and 2019 was $4.01 and $4.54 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table: Three Months Ended Nine Months Ended 2020 2019 2020 2019 Expected life in years 5.9 6.2 6.1 6.2 Risk-free interest rate 0.33 % 1.85 % 0.76 % 2.30 % Volatility 47 % 44 % 46 % 44 % Dividend yield — — — — As of September 30, 2020, there was $18.9 million of unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 1.91 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and nine months ended September 30, 2020 and 2019: Three Months Ended Nine September 30, 2020 2019 2020 2019 Stock-based compensation: Cost of subscription and support revenue $ 139 $ 127 $ 452 $ 341 Cost of professional services and other revenue 63 71 233 223 Research and development 142 323 839 855 Sales and marketing 768 602 2,440 1,411 General and administrative 896 598 2,760 1,674 $ 2,008 $ 1,721 $ 6,724 $ 4,504 The following is a summary of the stock option activity during the nine months ended September 30, 2020. Number of Shares Weighted-Average Exercise Price Weighted-Average Remaining Contractual Term (In Years) Aggregate Intrinsic Value (1) Outstanding at December 31, 2019 2,479,423 $ 8.96 Granted 129,584 9.04 Exercised (164,188 ) 7.36 $ 439 Canceled (210,326 ) 9.07 Outstanding at September 30, 2020 2,234,493 $ 9.08 6.73 $ 3,064 Exercisable at September 30, 2020 1,332,255 $ 8.81 5.75 $ 2,227 (1) The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on September 30, 2020 of $10.24 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options. The following table summarizes the restricted stock unit activity during the nine months ended September 30, 2020: Shares Weighted Average Grant Date Fair Value Unvested at December 31, 2019 3,626,364 $ 9.03 Granted 902,303 8.53 Vested and issued (718,763 ) 9.21 Canceled (546,196 ) 8.52 Unvested at September 30, 2020 3,263,708 $ 8.84 The aggregate fair value of vested and issued RSUs for the nine months ended September 30, 2020 was $7.1 million.

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2020
Income Tax Disclosure [Abstract]
Income Taxes	9. Income Taxes For the three months ended September 30, 2020 and 2019, the Company recorded income tax expense of $154 and $171, respectively. For the nine months ended September 30, 2020 and 2019, the Company recorded income tax expense of $597 and $521, respectively. The income tax expense relates principally to the Company’s foreign operations. The Company is required to compute The Company has provided a valuation

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2020
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	10. Commitments and Contingencies Legal Matters The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time. Guarantees and Indemnification Obligations The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of September 30, 2020, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer. In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.

Debt

Debt	9 Months Ended
	Sep. 30, 2020
Debt Disclosure [Abstract]
Debt	11. Debt On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Company was in compliance with all covenants under the Line of Credit as of September 30, 2020. In March 2020, the Company borrowed $10.0 million on the Line of Credit in anticipation of any operating cash needs in light of COVID-19. In nine December 2021 approximates

Segment Information

Segment Information	9 Months Ended
	Sep. 30, 2020
Segment Reporting [Abstract]
Segment Information	12. Segment Information Geographic Data Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows: Three Months Ended Nine Months Ended 2020 2019 2020 2019 Revenue: North America $ 27,515 $ 24,904 $ 78,553 $ 72,425 Europe 8,435 8,178 25,323 22,814 Japan 5,688 5,391 17,344 16,725 Asia Pacific 7,211 8,646 21,795 24,009 Other 235 315 648 879 Total revenue $ 49,084 $ 47,434 $ 143,663 $ 136,852 North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $25,549 and $23,162 during the three months ended September 30, 2020 and 2019, respectively. Revenue from customers located in the United States was $72,511 and $67,534 during the nine months ended September 30, 2020 and 2019, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the three and nine months ended September 30, 2020 and 2019. As of September 30, 2020 and December 31, 2019, property and equipment at locations outside the U.S. was not material.

Recently Issued and Adopted Acc

Recently Issued and Adopted Accounting Standards	9 Months Ended
	Sep. 30, 2020
Accounting Changes and Error Corrections [Abstract]
Recently Issued and Adopted Accounting Standards	13. Recently Issued and Adopted Accounting Standards In June 2016, the FASB issued ASU No. 2016-13, which requires introduced by ASU 2016-13. The Under ASC 326, the Company changed its policy for assessing credit losses to include consideration of a broader range of information to estimate credit losses over the life of its financial assets. As of September 30, 2020, the financial assets of the Company within the scope of the assessment comprised trade accounts receivable (“AR”) and unbilled trade accounts receivable. Unbilled trade accounts receivable (“UAR”) is reflected in Other Current Assets on the Company’s Condensed Consolidated Balance Sheets and was $2.3 million and $2.0 million as of September 30, 2020 and December 31, 2019 , respectively . The Company uses the aging method to estimate its expected credit losses on AR and UAR. In order to estimate expected credit losses, the Company assessed recent historical experience, current economic conditions and any reasonable and supportable forecasts to identify risk characteristics that are shared within the financial asset. These risk characteristics are then used to bifurcate the aging method into risk pools. Historical credit loss for each risk pool is then applied to the current period aging as presented in the identified risk pools to determine the needed reserve allowance. In the absence of current economic conditions and/or forecasts that may affect future credit losses, the Company has determined that recent historical experience provides the best basis for estimating credit losses. As of September 30, 2020, the Company estimates the life of its AR as 50-60 days. The information obtained from assessing historical experience, current economic conditions and reasonable and supportable forecasts were used to identify risk characteristics that can affect future credit loss experience. The historical analysis yielded one material risk factor, the geographical location of the customer. Specifically, historical experience showed that AR that was due from customers in the Asia Pacific region had experienced more credit losses than the other geographic areas listed in Note 12. Europe and Japan had significantly less credit loss experience when compared to Asia Pacific while North America’s credit loss experience was commensurate with the proportion of total AR that North America’s AR comprised. There were no other significant risk characteristics identified in the review of historical experience. The Company’s assessment of current economic conditions and reasonable and supportable forecasts included an assessment of customer industries affected by COVID-19. Based as being significantly affected by COVID-19, in to COVID-19. The the COVID-19 risk The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period: Allowance for Credit Losses (in thousands) Balance as of December 31, 2019 $ 904 Current provision for credit losses 332 Write-offs against allowance (582 ) Recoveries — Balance as of September 30, 2020 $ 654 Estimated credit losses for UAR were not material. Estimating credit losses based on risk characteristics requires significant judgment by the Company. Significant judgments include, but are not limited to: assessing current economic conditions and the extent to which they would be relevant to the existing characteristics of the Company’s financial assets, the estimated life of financial assets, and the level of reliance on historical experience in light of economic conditions. The Company will have to continually review and update, when necessary, its historical risk characteristics that are meaningful to estimating credit losses, any new risk characteristics that arise in the natural course of business, and the estimated life of its financial assets.

Restructuring

Restructuring	9 Months Ended
	Sep. 30, 2020
Restructuring and Related Activities [Abstract]
Restructuring	14. Restructuring During the first half of 2020, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $ 443 September 30, $1.3 million of Condensed Consolidated Statements of Operations In addition to post-employment benefits the Company incurred $388 of other costs related to the restructuring in the three months ending September 30 September ,

Business Description and Basi_2

Business Description and Basis of Presentation (Policies)	9 Months Ended
	Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Business Description	Business Description Brightcove Inc. (the Company) is a leading global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.
Basis of Presentation	Basis of Presentation The accompanying interim condensed consolidated financial statements are unaudited. These condensed consolidated financial statements and notes should be read in conjunction with the audited consolidated financial statements and related notes, together with Management’s Discussion and Analysis of Financial Condition and Results of Operations, contained in the Company’s Annual Report on Form 10-K The accompanying unaudited condensed consolidated financial statements have been prepared pursuant to the rules and regulations of the Securities and Exchange Commission. Accordingly, certain information and footnote disclosures normally included in financial statements prepared in accordance with generally accepted accounting principles in the United States have been condensed or omitted pursuant to such rules and regulations. In the opinion of management, other than the changes to accounting for credit losses as described in Note 13, the unaudited condensed consolidated financial statements and notes have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2019 contained in the Company’s Annual Report on Form 10-K The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that there are no material recognized or unrecognized subsequent events requiring disclosure, other than those disclosed in this Report on Form 10-Q. As described in Note 13, the Company implemented a significant accounting policy upon the adoption of Accounting Standards Update (“ASU”) 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments Form 10-K for

Revenue from Contracts with C_2

Revenue from Contracts with Customers (Tables)	9 Months Ended
	Sep. 30, 2020
Revenue from Contract with Customer [Abstract]
Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers	The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers. Accounts Contract Assets Deferred Deferred Revenue (non- current) Total Deferred Balance at December 31, 2019 $ 31,181 $ 1,871 $ 49,260 $ 299 $ 49,559 Balance at September 30, 2020 32,218 2,338 57,334 1,082 58,416

Cash and Cash Equivalents (Tabl

Cash and Cash Equivalents (Tables)	9 Months Ended
	Sep. 30, 2020
Cash and Cash Equivalents [Abstract]
Schedule of Cash and Cash Equivalents	Cash and cash equivalents as of September 30, 2020 consist of the following: September 30, 2020 Description Contracted Maturity Cost Fair Market Value Balance Per Balance Sheet Cash Demand $ 30,291 $ 30,291 $ 30,291 Money market funds Demand 41 41 41 Total cash and cash equivalents $ 30,332 $ 30,332 $ 30,332 Cash and cash equivalents as of December 31, 2019 consist of the following: December 31, 2019 Description Contracted Maturity Cost Fair Market Value Balance Per Balance Sheet Cash Demand $ 22,718 $ 22,718 $ 22,718 Money market funds Demand 41 41 41 Total cash and cash equivalents $ 22,759 $ 22,759 $ 22,759

Earnings (Loss) per Share (Tabl

Earnings (Loss) per Share (Tables)	9 Months Ended
	Sep. 30, 2020
Earnings Per Share [Abstract]
Outstanding Common Shares Excluded from Computation of Dilutive Earnings (Loss) per Share	The following outstanding common shares have been excluded from the computation of dilutive net income (loss) per share as of September 30, 2020 and 2019, because such securities are anti-dilutive. Three Months Ended Nine Months Ended 2020 2019 2020 2019 Options 1,570 2,522 2,234 2,522 Restricted stock units 155 3,244 3,264 3,244

Stock-based Compensation (Table

Stock-based Compensation (Tables)	9 Months Ended
	Sep. 30, 2020
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Weighted Average Assumptions Utilized	The weighted-average assumptions utilized to determine such values are presented in the following table: Three Months Ended Nine Months Ended 2020 2019 2020 2019 Expected life in years 5.9 6.2 6.1 6.2 Risk-free interest rate 0.33 % 1.85 % 0.76 % 2.30 % Volatility 47 % 44 % 46 % 44 % Dividend yield — — — —
Summary of Stock-based Compensation Expense	The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the three and nine months ended September 30, 2020 and 2019: Three Months Ended Nine September 30, 2020 2019 2020 2019 Stock-based compensation: Cost of subscription and support revenue $ 139 $ 127 $ 452 $ 341 Cost of professional services and other revenue 63 71 233 223 Research and development 142 323 839 855 Sales and marketing 768 602 2,440 1,411 General and administrative 896 598 2,760 1,674 $ 2,008 $ 1,721 $ 6,724 $ 4,504
Summary of Stock Option Activity	The following is a summary of the stock option activity during the nine months ended September 30, 2020. Number of Shares Weighted-Average Exercise Price Weighted-Average Remaining Contractual Term (In Years) Aggregate Intrinsic Value (1) Outstanding at December 31, 2019 2,479,423 $ 8.96 Granted 129,584 9.04 Exercised (164,188 ) 7.36 $ 439 Canceled (210,326 ) 9.07 Outstanding at September 30, 2020 2,234,493 $ 9.08 6.73 $ 3,064 Exercisable at September 30, 2020 1,332,255 $ 8.81 5.75 $ 2,227 (1) The aggregate intrinsic value was calculated based on the positive difference between the fair value of the Company’s common stock on September 30, 2020 of $10.24 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.
Restricted Stock Units Activity	The following table summarizes the restricted stock unit activity during the nine months ended September 30, 2020: Shares Weighted Average Grant Date Fair Value Unvested at December 31, 2019 3,626,364 $ 9.03 Granted 902,303 8.53 Vested and issued (718,763 ) 9.21 Canceled (546,196 ) 8.52 Unvested at September 30, 2020 3,263,708 $ 8.84

Segment Information (Tables)

Segment Information (Tables)	9 Months Ended
	Sep. 30, 2020
Segment Reporting [Abstract]
Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer	Total revenue from unaffiliated customers by geographic area, based on the location of the customer, was as follows: Three Months Ended Nine Months Ended 2020 2019 2020 2019 Revenue: North America $ 27,515 $ 24,904 $ 78,553 $ 72,425 Europe 8,435 8,178 25,323 22,814 Japan 5,688 5,391 17,344 16,725 Asia Pacific 7,211 8,646 21,795 24,009 Other 235 315 648 879 Total revenue $ 49,084 $ 47,434 $ 143,663 $ 136,852

Recently Issued and Adopted A_2

Recently Issued and Adopted Accounting Standards (Tables)	9 Months Ended
	Sep. 30, 2020
Accounting Changes and Error Corrections [Abstract]
Schedule of Allowance for Doubtful Accounts	The following details the changes in the Company’s reserve allowance for estimated credit losses for AR for the period: Allowance for Credit Losses (in thousands) Balance as of December 31, 2019 $ 904 Current provision for credit losses 332 Write-offs against allowance (582 ) Recoveries — Balance as of September 30, 2020 $ 654

Revenue from Contracts with C_3

Revenue from Contracts with Customers - Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers (Detail) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	$ 32,218	$ 31,181
Deferred Revenue (current)	57,334	49,260
Accounting Standards Update 2014-09 [Member]
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	32,218	31,181
Contract Assets (current)	2,338	1,871
Deferred Revenue (current)	57,334	49,260
Deferred Revenue (non- current)	1,082	299
Total Deferred Revenue	$ 58,416	$ 49,559

Revenue from Contracts with C_4

Revenue from Contracts with Customers - Additional Information (Detail) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019	Dec. 31, 2019
Deferred revenue recognized	$ 7.4		$ 46.3
Assets recognized to obtain a contract	10.7		10.7		$ 5.9
Amortization expense recognized to obtain a contract	2	$ 1.8	5.5	$ 5.5
Subscription and Support Revenue [Member]
Unsatisfied performance obligations	144.2		144.2
Subscription and Support Revenue [Member] | Next Twelve Months [Member]
Unsatisfied performance obligations	$ 109.6		$ 109.6

Cash and Cash Equivalents - Add

Cash and Cash Equivalents - Additional Information (Detail) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Dec. 31, 2019
Cash and Cash Equivalents [Abstract]
Short-term investments	$ 0	$ 0
Long-term investments	0	$ 0
Proceeds from existing line of credit	$ 5,000

Cash and Cash Equivalents - Sch

Cash and Cash Equivalents - Schedule of Cash and Cash Equivalents (Detail) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Investment Holdings [Line Items]
Cost	$ 30,332	$ 22,759
Fair Market Value	30,332	22,759
Balance Per Balance Sheet	30,332	22,759
Cash [Member]
Investment Holdings [Line Items]
Cost	30,291	22,718
Fair Market Value	30,291	22,718
Balance Per Balance Sheet	30,291	22,718
Money Market Funds [Member]
Investment Holdings [Line Items]
Cost	41	41
Fair Market Value	41	41
Balance Per Balance Sheet	$ 41	$ 41

Earnings (Loss) per Share - Out

Earnings (Loss) per Share - Outstanding Common Shares Excluded from Computation of Dilutive Earnings (Loss) per Share (Detail) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Options [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	1,570	2,522	2,234	2,522
RSUs [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	155	3,244	3,264	3,244

Fair Value of Financial Instr_2

Fair Value of Financial Instruments - Additonal Information (Detail) - USD ($) $ in Millions	Sep. 30, 2020	Dec. 31, 2019
Maximum
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Financial instruments carried at fair value	$ 0.1	$ 0.1

Stock based Compensation - Addi

Stock based Compensation - Additional Information (Detail) - USD ($) $ / shares in Units, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted-average fair value of options granted	$ 4.86	$ 5.21	$ 4.01	$ 4.54
Unrecognized stock-based compensation expense	$ 18.9		$ 18.9
Weighted average period			1 year 10 months 28 days
RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate fair value of vested and issued RSUs			$ 7.1

Stock Based Compensation - Weig

Stock Based Compensation - Weighted Average Assumptions Utilized (Detail) - Stock Compensation Plan [Member]	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected life in years	5 years 10 months 24 days	6 years 2 months 12 days	6 years 1 month 6 days	6 years 2 months 12 days
Risk-free interest rate	0.33%	1.85%	0.76%	2.30%
Volatility	47.00%	44.00%	46.00%	44.00%
Dividend yield

Stock Based Compensation - Summ

Stock Based Compensation - Summarizes Stock-based Compensation Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 2,008	$ 1,721	$ 6,724	$ 4,504
Subscription and Support Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	139	127	452	341
Professional Services and Other Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	63	71	233	223
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	142	323	839	855
Sales and Marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	768	602	2,440	1,411
General and Administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 896	$ 598	$ 2,760	$ 1,674

Stock Based Compensation - Su_2

Stock Based Compensation - Summary of Stock Option Activity (Detail) - Options Outstanding [Member] $ / shares in Units, $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)$ / sharesshares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares, Outstanding at December 31, 2019 | shares	2,479,423
Shares, Granted | shares	129,584
Shares, Exercised | shares	(164,188)
Shares, Cancelled | shares	(210,326)
Shares, Outstanding at September 30, 2020 | shares	2,234,493
Shares, Exercisable at September 30, 2020 | shares	1,332,255
Weighted-Average Exercise Price, Outstanding at December 31, 2019 | $ / shares	$ 8.96
Weighted-Average Exercise Price, Granted | $ / shares	9.04
Weighted-Average Exercise Price, Exercised | $ / shares	7.36
Weighted-Average Exercise Price, Cancelled | $ / shares	9.07
Weighted-Average Exercise Price, Outstanding at September 30, 2020 | $ / shares	9.08
Weighted-Average Exercise Price, Exercisable at September 30, 2020 | $ / shares	$ 8.81
Weighted-Average Remaining Contractual Term, Outstanding at September 30, 2020	6 years 8 months 23 days
Weighted-Average Remaining Contractual Term, Exercisable at September 30, 2020	5 years 9 months
Aggregate Intrinsic Value, Exercised | $	$ 439
Aggregate Intrinsic Value, Outstanding at September 30, 2020 | $	3,064
Aggregate Intrinsic Value, Exercisable at September 30, 2020 | $	$ 2,227

Stock Based Compensation - Su_3

Stock Based Compensation - Summary of Stock Option Activity (Parenthetical) (Detail)	Sep. 30, 2020$ / shares
Options Outstanding [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate Intrinsic Value, Estimated per share fair value of common stock	$ 10.24

Stock Based Compensation - Su_4

Stock Based Compensation - Summary of RSU Activity (Detail) - RSUs [Member]	9 Months Ended
	Sep. 30, 2020$ / sharesshares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Unvested Shares, Beginning Balance | shares	3,626,364
Granted | shares	902,303
Vested and issued | shares	(718,763)
Cancelled | shares	(546,196)
Unvested Shares, Ending Balance | shares	3,263,708
Weighted Average Grant Date Fair Value, Beginning Balance | $ / shares	$ 9.03
Weighted Average Grant Date Fair Value, Granted | $ / shares	8.53
Weighted Average Grant Date Fair Value, Vested and issued | $ / shares	9.21
Weighted Average Grant Date Fair Value, Cancelled | $ / shares	8.52
Weighted Average Grant Date Fair Value, Ending Balance | $ / shares	$ 8.84

Income Taxes - Additional Infor

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Income Tax Disclosure [Abstract]
Income tax expense	$ 154	$ 171	$ 597	$ 521

Debt - Additional Information (

Debt - Additional Information (Detail)	9 Months Ended
	Sep. 30, 2020USD ($)
Debt Instrument [Line Items]
Debt instrument term	If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures.
Long-term Line of Credit	$ 10,000,000
Effective interest rate	4.00%
Line of Credit maturity date	Dec. 1, 2021
Repayments of long term line of credit	$ 5,000,000
Secured Line of Credit [Member]
Debt Instrument [Line Items]
Line of credit, agreement start date	Dec. 14, 2018
Line of credit maximum borrowing capacity	$ 30,000,000
Percentage points added to prime rate or LIBOR	4.00%
Minimum [Member]
Debt Instrument [Line Items]
Minimum outstanding principal threshold limit	$ 15,000,000
Minimum [Member] | Secured Line of Credit [Member] | London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument [Line Items]
Percentage points added to prime rate or LIBOR	225.00%

Segment Information - Total Rev

Segment Information - Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 49,084	$ 47,434	$ 143,663	$ 136,852
North America [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	27,515	24,904	78,553	72,425
Europe [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	8,435	8,178	25,323	22,814
Japan [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	5,688	5,391	17,344	16,725
Asia Pacific [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	7,211	8,646	21,795	24,009
Other [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 235	$ 315	$ 648	$ 879

Segment Information - Additiona

Segment Information - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019	Sep. 30, 2020	Sep. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers	$ 49,084	$ 47,434	$ 143,663	$ 136,852
Revenue percentage from other country to the company's total revenue			10.00%	10.00%
United States [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers	$ 25,549	$ 23,162	$ 72,511	$ 67,534

Recently Issued and Adopted A_3

Recently Issued and Adopted Accounting Standards - Schedule of Allowance for Doubtful Accounts (Detail) $ in Thousands	9 Months Ended
	Sep. 30, 2020USD ($)
Accounting Changes and Error Corrections [Abstract]
Balance as of December 31, 2019	$ 904
Current provision for credit losses	332
Write-offs against allowance	(582)
Recoveries	0
Balance as of September 30, 2020	$ 654

Recently Issued and Adopted A_4

Recently Issued and Adopted Accounting Standards - Additional Information (Detail) - USD ($) $ in Thousands	Sep. 30, 2020	Dec. 31, 2019
Accounting Policies [Line Items]
Provision for credit losses	$ 332
Accounting Standards Update 2016-02 [Member]
Accounting Policies [Line Items]
Reversed deferred rent liability	2,300	$ 2,000
Provision for credit losses	$ 200

Restructuring - Additional Info

Restructuring - Additional Information (Detail) $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2020USD ($)	Sep. 30, 2020USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	$ 443	$ 1,700
Payments for Restructuring		1,300
Accured Restructure Liability	388	388
Cost Of Subscription And Support Revenue [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		51
Sales And Marketing [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		23
Research And Development [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		1,100
General and Administrative [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges		$ 138
Other Restructuring Costs	$ 388