Ooma (OOMA) 10-Q 7 Jun 24 2025 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares shares in Millions	3 Months Ended
	Apr. 30, 2024	May 31, 2024
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Apr. 30, 2024
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q1
Trading Symbol	OOMA
Entity Registrant Name	Ooma, Inc.
Entity Central Index Key	0001327688
Current Fiscal Year End Date	--01-31
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Common Stock, Shares Outstanding		26.4
Entity Current Reporting Status	Yes
Entity Shell Company	false
Entity File Number	001-37493
Entity Tax Identification Number	06-1713274
Entity Address, Address Line One	525 Almanor Avenue
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	Sunnyvale
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94085
City Area Code	650
Local Phone Number	566-6600
Entity Interactive Data Current	Yes
Title of 12(b) Security	Common Stock, par value $0.0001
Security Exchange Name	NYSE
Document Quarterly Report	true
Document Transition Report	false
Entity Incorporation, State or Country Code	DE

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Current assets:
Cash and cash equivalents	$ 15,585	$ 17,536
Accounts receivable, net	10,833	9,864
Inventories	17,263	19,782
Other current assets	13,701	16,497
Total current assets	57,382	63,679
Property and equipment, net	10,648	9,897
Operating lease right-of-use assets	16,596	17,041
Intangible assets, net	26,468	27,952
Goodwill	23,069	23,069
Other assets	21,072	17,615
Total assets	155,235	159,253
Current liabilities:
Accounts payable	10,803	7,848
Accrued expenses and other current liabilities	22,136	26,586
Deferred revenue	16,474	17,041
Total current liabilities	49,413	51,475
Long-term operating lease liabilities	13,317	13,676
Debt, net of current portion	11,500	16,000
Deferred revenue, non-current	17	15
Total liabilities	74,247	81,166
Commitments and contingencies (Note 11)
Stockholders’ equity:
Common stock	5	5
Additional paid-in capital	216,401	211,361
Accumulated other comprehensive loss	(1)	(1)
Accumulated deficit	(135,417)	(133,278)
Total stockholders’ equity	80,988	78,087
Total liabilities and stockholders’ equity	$ 155,235	$ 159,253

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Revenue:
Total revenue	$ 62,499	$ 56,852
Cost of revenue:
Total cost of revenue	24,384	20,900
Gross profit	38,115	35,952
Operating expenses:
Sales and marketing	19,481	17,990
Research and development	13,793	11,953
General and administrative	7,578	6,617
Total operating expenses	40,852	36,560
Loss from operations	(2,737)	(608)
Interest and other income, net	923	415
Loss before income taxes	(1,814)	(193)
Income tax provision	(325)	(133)
Net loss	$ (2,139)	$ (326)
Net loss per share of common stock:
Net income (loss) per share of common stock, Basic	$ (0.08)	$ (0.01)
Net income (loss) per share of common stock, Diluted	$ (0.08)	$ (0.01)
Weighted-average shares of common stock outstanding:
Weighted-average shares of common stock outstanding, Basic	26,224,396	25,178,008
Weighted-average shares of common stock outstanding, Diluted	26,224,396	25,178,008
Subscription and services
Revenue:
Total revenue	$ 58,389	$ 53,049
Cost of revenue:
Total cost of revenue	17,460	14,725
Product and other
Revenue:
Total revenue	4,110	3,803
Cost of revenue:
Total cost of revenue	$ 6,924	$ 6,175

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Cash flows from operating activities:
Net loss	$ (2,139)	$ (326)
Adjustments to reconcile net loss to net cash provided by operating activities:
Stock-based compensation expense	4,363	3,500
Depreciation and amortization of capital expenditures	1,035	1,063
Amortization of intangible assets	1,484	741
Amortization of operating lease right-of-use assets	783	647
Gain on note conversion	(980)
Other	38	(2)
Changes in operating assets and liabilities:
Accounts receivable, net	(969)	(1,603)
Inventories and deferred inventory costs	2,581	965
Prepaid expenses and other assets	482	(755)
Accounts payable, accrued expenses and other liabilities	(2,528)	(2,352)
Deferred revenue	(565)	(594)
Net cash provided by operating activities	3,585	1,284
Cash flows from investing activities:
Proceeds from maturities of short-term investments		1,750
Capital expenditures	(1,450)	(1,374)
Business acquisition, working capital adjustments		300
Net cash (used in) provided by investing activities	(1,450)	676
Cash flows from financing activities:
Proceeds from issuance of common stock	1,417	1,724
Repayments of long-term debt	(4,500)
Net cash (used in) provided by financing activities	(3,823)	1,293
Net (decrease) increase in cash, cash equivalents and restricted cash	(1,688)	3,253
Cash and cash equivalents, at beginning of period	17,536	24,137
Cash, cash equivalents and restricted cash, at end of period	15,848	27,390
Reconciliation of cash, cash equivalents and restricted cash within the consolidated balance sheets to the amounts shown in the statements of cash flows above:
Cash and cash equivalents	15,585	27,390
Restricted cash, current included in other current assets	263
Total cash, cash equivalents and restricted cash	15,848	27,390
Restricted Stock Units (RSUs)
Cash flows from financing activities:
Shares repurchased for tax withholdings on vesting of restricted stock units ("RSU")	$ (740)	$ (431)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Unaudited) - USD ($) $ in Thousands	Total	Common stock and APIC	[1]	AOCL	[2]	Accumulated Deficit
BALANCE at Jan. 31, 2023	$ 63,144	$ 195,610		$ (23)		$ (132,443)
Issuance of common stock under equity-based plans	1,724	1,724
Shares repurchased for tax withholdings on RSU vesting	(431)	(431)
Stock-based compensation	3,500	3,500
Changes in other comprehensive loss	12			12
Net loss	(326)					(326)
BALANCE at Apr. 30, 2023	67,623	200,403		(11)		(132,769)
BALANCE at Jan. 31, 2024	78,087	211,366		(1)		(133,278)
Issuance of common stock under equity-based plans	1,417	1,417
Shares repurchased for tax withholdings on RSU vesting	(740)	(740)
Stock-based compensation	4,363	4,363
Net loss	(2,139)					(2,139)
BALANCE at Apr. 30, 2024	$ 80,988	$ 216,406		$ (1)		$ (135,417)
[1] Additional paid-in capital Accumulated other comprehensive loss

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Pay vs Performance Disclosure
Net Income (Loss)	$ (2,139)	$ (326)

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Apr. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Overview and Basis of Presentat

Overview and Basis of Presentation	3 Months Ended
	Apr. 30, 2024
Accounting Policies [Abstract]
Overview and Basis of Presentation	N ote 1: Overview and Basis of Presentation Ooma, Inc. and its wholly-owned subsidiaries (collectively, “Ooma” or the “Company”) provides leading communications services and related technologies for businesses and consumers, delivered from its smart SaaS and unified communications platforms. The Company is headquartered in Sunnyvale, California. Fiscal Year. The Company’s fiscal year ends on January 31. References to fiscal 2025 and fiscal 2024 refer to the fiscal years ended January 31, 2025 and January 31, 2024, respectively. Basis of Presentation. The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all the disclosures required by GAAP. Therefore, the information included in this Quarterly Report on Form 10-Q should be read in conjunction with the audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended January 31, 2024 filed with the SEC on April 2, 2024 (“Annual Report”). The accompanying condensed consolidated financial statements reflect all normal recurring adjustments that management believes are necessary for a fair presentation of the interim periods presented. The results for the three months ended April 30, 2024 are not necessarily indicative of the results to be expected for any subsequent quarter or for the fiscal year ending January 31, 2025. Principles of Consolidation. The condensed consolidated financial statements include the accounts of Ooma, Inc. and its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. Comprehensive Loss. For all periods presented, comprehensive loss approximated net loss in the condensed consolidated statements of operations and differences were not material. Therefore, the condensed consolidated statements of comprehensive loss have been omitted. Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the Company’s consolidated financial statements and accompanying notes. Significant estimates include, but are not limited to, those related to revenue recognition, inventory valuation, deferred sales commissions, valuation of goodwill and intangible assets, operating lease assets and liabilities, regulatory fees and indirect tax accruals, loss contingencies, stock-based compensation and income taxes (including valuation allowances). The Company bases its estimates and assumptions on historical experience, where applicable, and other factors that it believes to be reasonable under the circumstances. These estimates are based on information available as of the date of the consolidated financial statements, and assumptions are inherently subjective in nature. Therefore, actual results could differ from management’s estimates. Significant Accounting Policies. There have been no material changes to the Company’s significant accounting policies from those disclosed in the Annual Report. Recent Accounting Pronouncements Not Yet Adopted. In November 2023, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2023-07, which is intended to improve reportable segment disclosure requirements, primarily through additional disclosures about significant segment expenses. The standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments should be applied retrospectively to all prior periods presented in the financial statements. The Company is evaluating the new standard. In December 2023, the FASB issued ASU 2023-09, which focuses on income tax disclosures by requiring public business entities, on an annual basis, to disclose specific categories in the rate reconciliation, provide information for reconciling items that meet a quantitative threshold, and certain information about income taxes paid. The standard is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The amendments should be applied on a prospective basis. Retrospective application is permitted. The Company is evaluating the new standard.

Revenue and Deferred Revenue

Revenue and Deferred Revenue	3 Months Ended
	Apr. 30, 2024
Revenue from Contract with Customer [Abstract]
Revenue and Deferred Revenue	Note 2: Revenue and Deferred Revenue The Company derives its revenue from two sources: Subscription and Services Revenue is derived from recurring subscription fees related to service plans such as Ooma Business, Ooma Residential and other communications services. Service plans are generally sold as monthly subscriptions; however, certain plans are also offered as annual or multi-year subscriptions. Subscription revenue is generally recognized ratably over the contractual service term. A small portion of revenue is recognized on a point-in-time basis from services such as: prepaid international calls, and advertisements displayed through the Talkatone mobile application. Product and Other Revenue is generated primarily from the sale of on-premise devices and end-point devices, including Ooma AirDial, and to a lesser extent from porting fees that enable customers to transfer their existing phone numbers. The Company recognizes product and other revenue from sales to direct end-customers and channel partners at the point-in-time that control is transferred. Revenue disaggregated by revenue source consisted of the following (in thousands): Three Months Ended April 30, April 30, Subscription and services revenue $ 58,389 $ 53,049 Product and other revenue 4,110 3,803 Total revenue $ 62,499 $ 56,852 The Company derived approximately 61 % and 56 % of its total revenue from Ooma Business and approximately 37 % and 42 % from Ooma Residential for the three months ended April 30, 2024 and 2023 , respectively. No individual country outside of the United States, and no single customer, represented 10% or more of total revenue for the periods presented. Customers who represented 10% or more of net accounts receivable were as follows: As of April 30, January 31, Customer A 25 % 33 % Deferred Revenue primarily consists of billings or payments received in advance of meeting revenue recognition criteria. Deferred services revenue is recognized on a ratable basis over the term of the contract as the services are provided. As of April 30, January 31, Subscription and services $ 16,485 $ 17,034 Product and other 6 22 Total deferred revenue $ 16,491 17,056 Less: current deferred revenue 16,474 17,041 Deferred revenue, non-current $ 17 $ 15 During the three months ended April 30, 2024, the Company recognized revenue of approximately $ 10.9 million, respectively pertaining to amounts deferred as of January 31, 2024. As of April 30, 2024, deferred revenue was primarily composed of subscription contracts invoiced during the first quarter of fiscal 2025, as well as amounts recorded during fiscal 2024 for annual contracts. Remaining Performance Obligations. As of April 30, 2024, contract revenue that had not yet been recognized for open contracts with an original expected length of greater than one year was approximately $ 32.5 million. The Company expects to recognize revenue on approximately 39 % of this amount over the next 12 months , with the balance to be recognized thereafter.

Fair Value Measurements

Fair Value Measurements	3 Months Ended
	Apr. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurements	Note 3: Fair Value Measurements The Company estimates and categorizes fair value by applying the following hierarchy: Level 1: Quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2: Observable prices based on inputs not quoted in active markets but are corroborated by market data. Level 3: Unobservable inputs that are supported by little or no market activity. The Company had $ 15.6 million and $ 17.5 million in cash and cash equivalents as of April 30, 2024 and January 31, 2024, respectively. Non-Marketable Equity Investments. As of April 30, 2024 , the total amount of non-marketable equity investments in privately held companies included in other assets in the Company's condensed consolidated balance sheets was $ 3.3 million. This balance represents investments in preferred shares of Global Telecom Corporation (“GTC”). The Company’s non-marketable equity investments do not have readily determinable fair values. Under the measurement alternative election, the Company accounts for these non-marketable equity securities at cost and remeasures to fair value upon observable price changes in orderly transactions for the identical or similar investment of the same issuer or upon impairment. These investments are not eligible for the net-asset-value practical expedient from fair value measurement. The measurement alternative election is reassessed each reporting period to determine whether the non-marketable equity investments continue to be eligible for this election. The Company classifies these non-marketable equity investments as Level 3 within the fair value hierarchy.

Balance Sheet Components

Balance Sheet Components	3 Months Ended
	Apr. 30, 2024
Balance Sheet Components [Abstract]
Balance Sheet Components	Note 4: Balance Sheet Components The following sections and tables provide details of selected balance sheet items (in thousands): Inventories As of April 30, January 31, Finished goods $ 10,673 $ 12,024 Raw materials 6,590 7,758 Total inventory $ 17,263 $ 19,782 Other current and non-current assets As of April 30, January 31, Deferred sales commissions, current $ 8,841 $ 8,579 Prepaid expenses and other 3,079 4,177 Convertible note receivable (see "GTC" below) — 2,257 Other current assets 1,781 1,484 Total other current assets $ 13,701 $ 16,497 Deferred sales commissions, non-current $ 15,272 $ 15,257 Other assets 5,800 2,358 Total other non-current assets $ 21,072 $ 17,615 Customer Acquisition Costs . Amortization of deferred sales commissions was $ 2.4 million and $ 2.2 million for the three months ended April 30, 2024 and 2023, respectively. Global Telecom Corporation. In December 2018, the Company invested $ 1.3 million in cash in GTC, a privately-held technology company, in exc hange for a convertible promissory note that will convert to shares of GTC stock upon the occurrence of certain future events. As amended, the promissory note and accrued interest is due and payable upon the Company’s demand at any time after June 30, 2023. GTC is a variable interest entity for accounting purposes and the Company does not consolidate GTC into its financial statements because the Company is not the primary beneficiary. As of April 30, 2024, the Company had $ 0.8 million in non-cancelable inventory purchase commitments to GTC. On March 8, 2024 ("Financing Date"), GTC completed an equity financing which qualified as a conversion event under the convertible promissory note. Per the terms of the note, in the event of an equity financing all of the outstanding principal and accrued but unpaid interests would be converted to a number of shares of standard preferred stock equal to the Conversion Amount divided by the Conversion Price. "Conversion Amount" is defined as outstanding principal plus unpaid accrued interest. "Conversion Price" is 70 % of the per share price for the preferred stock. As of the Financing Date, the carrying value of the convertible promissory note of $ 2.3 million, including accrued interest, was converted to 8.2 million shares of preferred stock of GTC. Upon the conversion event, the Company recorded a gain on note conversion of $ 1.0 million to other income in the condensed consolidated statements of operations. The Company recorded the fair value of GTC preferred stock of $ 3.3 million to other assets in the condensed consolidated balance sheets. Accrued expenses and other current liabilities As of April 30, January 31, Payroll and related expenses $ 8,337 $ 12,301 Regulatory fees and taxes 4,969 4,598 Short -term operating lease liabilities 3,725 3,742 Customer-related liabilities 1,448 1,118 Other 3,657 4,827 Total accrued expenses and other current liabilities $ 22,136 $ 26,586

Acquired Intangible Assets

Acquired Intangible Assets	3 Months Ended
	Apr. 30, 2024
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Acquired Intangible Assets	Note 5: Acquired Intangible Assets The gross value, accumulated amortization and carrying values of acquired intangible assets were as follows (in thousands): As of April 30, 2024 As of January 31, 2024 Estimated life Gross Accumulated Amortization Carrying Gross Accumulated Amortization Carrying Developed technology 2 - 7 $ 20,618 $ ( 3,572 ) $ 17,046 $ 20,618 $ ( 2,865 ) $ 17,753 Customer relationships 5 - 7 16,545 ( 8,035 ) 8,510 16,545 ( 7,336 ) 9,209 Trade names 2 - 5 1,685 ( 773 ) 912 1,685 ( 695 ) 990 Total intangible assets $ 38,848 $ ( 12,380 ) $ 26,468 $ 38,848 $ ( 10,896 ) $ 27,952 Amortization expense was $ 1.5 million and $ 0.7 million for each of the three months ended April 30, 2024 and 2023, respectively. At April 30, 2024, the estimated future amortization expense for intangible assets is as follows (in thousands): Fiscal Years Ending January 31, Total 2025 remainder $ 4,282 2026 5,624 2027 5,068 2028 3,950 2029 3,030 Thereafter 4,514 Total $ 26,468

Operating Leases

Operating Leases	3 Months Ended
	Apr. 30, 2024
Leases [Abstract]
Operating Leases	Note 6: Operating Leases The Company leases its headquarters located in Sunnyvale, California, as well as office space and data center facilities in several locations under non-cancelable operating lease agreements, with expiration dates through fiscal 2033 . Supplemental balance sheet information related to leases was as follows (in thousands): As of April 30, January 31, Assets Operating lease right-of-use assets $ 16,596 $ 17,041 Total leased assets $ 16,596 $ 17,041 Liabilities Short-term operating lease liabilities $ 3,725 $ 3,742 Long-term operating lease liabilities 13,317 13,676 Total lease liabilities $ 17,042 $ 17,418 Weighted-average remaining lease term 5.8 years 6.0 years Weighted-average discount rate 6.3 % 6.2 % Operating lease right-of-use assets and long-term operating lease liabilities are included on the face of the consolidated balance sheet. Short-term operating lease liabilities are presented within accrued expenses and other current liabilities. The Company incurred total lease costs in its condensed consolidated statements of operations of $ 1.6 million and $ 1.3 million for the three months ended April 30, 2024 and 2023, respectively. Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended April 30, April 30, Cash payments for operating leases $ 983 $ 897 Right-of-use assets recognized in exchange for new operating lease obligations $ 310 $ 4,902 As of April 30, 2024, maturities of operating lease liabilities were as follows (in thousands): Fiscal Years Ending January 31, April 30, 2024 2025 remainder $ 2,943 2026 3,810 2027 3,969 2028 2,720 2029 2,742 Thereafter 4,630 Total future minimum lease payments 20,814 Less: imputed interest ( 3,772 ) Present value of lease liabilities $ 17,042

Stockholders' Equity

Stockholders' Equity	3 Months Ended
	Apr. 30, 2024
Equity [Abstract]
Stockholders' Equity	Note 7: Stockholders’ Equity The Company has a stock-based compensation plan, the 2015 Equity Incentive Plan, pursuant to which it has granted incentive and nonstatutory stock options and restricted stock units. Additionally, the Company's 2015 Employee Stock Purchase Plan (“ESPP”) allows eligible employees to purchase shares of common stock at a discounted price through payroll deductions. Stock Options. Stock option activity for the three months ended April 30, 2024 was as follows: Weighted-Average Aggregate Shares Exercise Price Intrinsic Value (in thousands) Per Share (in thousands) Balance as of January 31, 2024 1,161 $ 10.14 $ 2,522 Granted — $ — Exercised ( 10 ) $ 6.04 Canceled ( 1 ) $ 1.94 Balance as of April 30, 2024 1,150 $ 10.18 $ 488 Vested and exercisable as of April 30, 2024 1,076 $ 9.75 $ 488 The aggregate intrinsic value of vested options exercised during the three months ended April 30, 2024 and 2023 was $ 27 thousand and $ 0.2 million, respectively. There were no stock options granted during the three months ended April 30, 2024 and 2023. Restricted Stock Units. RSU activity for the three months ended April 30, 2024 was as follows: Shares Weighted-Average Balance as of January 31, 2024 2,075 $ 13.74 Granted 986 $ 8.65 Vested ( 336 ) $ 12.66 Canceled ( 13 ) $ 13.39 Balance as of April 30, 2024 2,712 $ 12.03 Employee Stock Purchase Plan. During each of the three months ended April 30, 2024 and 2023, employees purchased 0.2 million and 0.1 million shares at a weighted-average price of $ 7.35 and $ 10.60 per share, respectively.

Stock-Based Compensation

Stock-Based Compensation	3 Months Ended
	Apr. 30, 2024
Share-Based Payment Arrangement [Abstract]
Stock-Based Compensation	Note 8: Stock-Based Compensation Total stock-based compensation expense recognized in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended April 30, April 30, Cost of revenue $ 260 $ 249 Sales and marketing 979 499 Research and development 1,337 1,146 General and administrative 1,787 1,606 Total stock-based compensation expense $ 4,363 $ 3,500 As of April 30, 2024, there was $ 32.6 million of unrecognized compensation expense related to unvested RSUs, stock options and stock purchase rights under the ESPP, which is expected to be recognized over a weighted-average vesting period of approximately 2.5 years.

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Note 9: Income Taxes The Company recorded an income tax provision of $ 0.3 million and $ 0.1 million during the three months ended April 30, 2024 and 2023, respectively. The income tax provision recorded in the first quarter of fiscal 2025 and the first quarter of fiscal 2024 were primarily attributable to state income taxes. As of April 30, 2024, the Company continued to maintain a full valuation allowance against its remaining deferred tax assets. As of April 30, 2024, the Company had unrecognized tax benefits of approximately $ 11.4 million, none of which would currently affect the Company's effective tax rate if recognized due to the Company's deferred tax assets being fully offset by a valuation allowance. The Company does not anticipate that the amount of unrecognized tax benefits relating to tax positions existing at April 30, 2024 will significantly increase or decrease within the next twelve months. There were no interest expense or penalties related to unrecognized tax benefits recorded through April 30, 2024. A number of years may elapse before an uncertain tax position is audited and finally resolved. While it is often difficult to predict the final outcome or the timing of resolution of any particular uncertain tax position, the Company believes that its reserves for income taxes reflect the most likely outcome. The Company adjusts these reserves, as well as the related interest, in light of changing facts and circumstances. Settlement of any particular position could require the use of cash.

Basic and Diluted Net Loss Per

Basic and Diluted Net Loss Per Share	3 Months Ended
	Apr. 30, 2024
Earnings Per Share [Abstract]
Basic and Diluted Net Loss Per Share	Note 10: Basic and Diluted Net Loss Per Share The following table sets forth the computation of basic and diluted net loss per share of common stock (in thousands, except share and per share data): Three Months Ended April 30, April 30, Numerator Net loss $ ( 2,139 ) $ ( 326 ) Denominator Weighted average common shares 26,224,396 25,178,008 Basic and diluted loss per share $ ( 0.08 ) $ ( 0.01 ) Potentially dilutive securities of approximately 0.3 million and 0.5 million for the three months ended April 30, 2024 and 2023 , respectively, were excluded from the computation of diluted net loss per share as their inclusion would have been anti-dilutive. These shares included the Company’s outstanding RSUs, outstanding stock options and stock purchase rights under the ESPP at the end of the respective period.

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 11: Commitments and Contingencies Purchase Commitments As of April 30, 2024 and January 31, 2024, non-cancelable inventory purchase commitments to contract manufacturers and other parties were approximately $ 1.4 million and $ 1.1 million, respectively. Additionally, the Company has a non-cancelable service agreement with a telecommunications provider that contains total minimum purchase commitments the Company is obligated to of $ 11.9 million between March 2024 and February 2029 and a non-cancelable service agreement with a cloud service provider that contains total annual minimum purchase commitments the Company is obligated to of $ 1.1 million between March 2024 and February 2025. Legal Proceedings In addition to the litigation matters described below, from time to time, the Company may be involved in a variety of other claims, lawsuits, investigations, and proceedings relating to contractual disputes, intellectual property rights, employment matters, regulatory compliance matters, and other litigation matters relating to various claims that arise in the normal course of business. Defending such proceedings is costly and can impose a significant burden on management and employees, the Company may receive unfavorable preliminary or interim rulings in the course of litigation, and there can be no assurances that favorable final outcomes will be obtained. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company assesses its potential liability by analyzing specific litigation and regulatory matters using reasonably available information. The Company develops its views on estimated losses in consultation with inside and outside counsel, which involves a subjective analysis of potential results and outcomes, assuming various combinations of appropriate litigation and settlement strategies. Legal fees are expensed in the period in which they are incurred. As of April 30, 2024 , the Company did no t have any accrued liabilities recorded for loss contingencies in its consolidated financial statements . Canadian Litigation On February 3, 2021, plaintiff Fiona Chiu filed a class action complaint against the Company and Ooma Canada Inc. in the Federal Court of Canada, alleging violations of Canada’s Trademarks Act and Competition Act. The complaint seeks monetary and other damages and/or injunctive relief enjoining the Company from describing and marketing its Basic Home Phone using the word “free” or otherwise representing that it is free. On November 9, 2021, the Federal Court of Canada removed Ms. Chiu and substituted John Zanin as the new plaintiff in the proceeding. In connection with the substitution of Mr. Zanin as the new plaintiff, the Federal Court of Canada deemed the proceeding as having commenced on November 8, 2021 instead of February 3, 2021. In January 2022, the Federal Court of Canada heard arguments from counsel representing each of the Company and Mr. Zanin regarding jurisdiction and class action certification issues, and the parties are awaiting the Court's ruling. The Company intends to continue to defend itself vigorously against this complaint. Based on the Company’s current knowledge, the Company has determined that the amount of any reasonably possible loss resulting from the Canadian Litigation is not estimable. Indemnification The Company enters into standard indemnification arrangements in the ordinary course of business. Pursuant to these arrangements, the Company indemnifies, holds harmless and agrees to reimburse the indemnified parties for certain losses suffered or incurred by the indemnified party. In some cases, the term of these indemnification agreements is perpetual. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable because it involves claims that may be made against the Company in the future but have not yet been made. The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. The maximum potential amount of future payments the Company could be required to make under these indemnification agreements is unlimited; however, the Company has director and officer insurance coverage that reduces the Company’s exposure and enables the Company to recover a portion of any future amounts paid. To date the Company has not incurred costs to defend lawsuits or settle claims related to these indemnification agreements. No liability associated with such indemnifications has been recorded to date.

Financing Arrangements

Financing Arrangements	3 Months Ended
	Apr. 30, 2024
Debt Disclosure [Abstract]
Financing Arrangements	Note 12: Financing Arrangements Revolving Credit Facility On October 20, 2023 , the Company, as borrower, entered into a three-year credit and security agreement (“Credit Agreement”) with Citizens Bank N.A., as Administrative Agent (“Agent”) and lender. The Credit Agreement provides for a secured revolving credit facility (“Credit Facility”) under which the Company may borrow up to an aggregate amount of $ 30.0 million, which includes a $ 10.0 million sub-facility for letters of credit. The Company and its lenders may increase the total commitments under the Credit Facility to up to an aggregate amount of $ 50.0 million, subject to certain conditions. Funds borrowed under the Credit Agreement may be used for acquisition, working capital and other general corporate purposes. Loans under the Credit Agreement will bear interest, at the Company’s option, at either a rate equal to the Alternate Base Rate plus the Applicable Margin (as defined in the Credit Agreement) or Term Secure Overnight Financing Rate ("SOFR") plus the Applicable Margin (as defined in the Credit Agreement). The Alternate Base Rate is the highest of (i) the Agent’s prime rate, (ii) the federal funds effective rate plus 0.50% per annum, and (iii) the Daily SOFR rate plus 1.00% per annum. The SOFR Rate is a rate equal to the secured overnight financing rate as published by the SOFR Administrator and displayed on CME Group Benchmark Administration Limited’s Market Data Platform. The Applicable Margin for Alternative Base Rate Loans is 1.25 % and the Applicable Margin for the SOFR Loans is 2.00 %. Upon the occurrence of any event of default, the interest rate on the borrowings increases by 5.00 %. The Company is required to pay a commitment fee on the unused portion of the Credit Facility of 0.25 % per annum. The Credit Agreement contains customary representations, warranties, affirmative and negative covenants, events of default and indemnification provisions in favor of the Agent, lenders and their affiliates. Among other covenants, the Credit Agreement includes restrictive financial covenants that require the Company to meet minimum recurring revenue levels and maintain specified amounts of available liquidity on a quarterly basis. As of April 30, 2024, the Company had $ 11.5 million in outstanding borrowings, which are recorded as debt, net of current portion in the condensed consolidated balance sheets. The funds were used for the acquisition of 2600Hz, Inc. at the Term SOFR interest rate of 7.4 % . The Company is in compliance with the covenants contained in the Credit Agreement as of April 30, 2024. Accordingly, $ 18.5 million of borrowing capacity was available for the purposes permitted by the Credit Agreement.

Business Acquisition

Business Acquisition	3 Months Ended
	Apr. 30, 2024
Business Acquisitions And Divestitures Abstract
Business Acquisition	Note 13: Business Acquisition On October 20, 2023, the Company acquired all outstanding stock of 2600Hz, Inc. ("2600Hz"), a provider of business communications applications targeted at resellers and carriers. The Company acquired 2600Hz for total cash consideration of approximately $ 32.2 million (net of $ 1.8 million in cash acquired), subject to certain working capital adjustments. The acquisition did no t have any contingency related payments. The following table summarizes the final purchase price allocation, as adjusted (in thousands): Fair Value Cash and cash equivalents $ 1,829 Accounts receivable 440 Other current and non-current assets 588 Property plant and equipment, net 195 Intangible assets 21,200 Goodwill 14,414 Accounts payable and other liabilities ( 1,487 ) Deferred tax liability ( 3,131 ) Total purchase consideration $ 34,048 Intangible assets acquired primarily consisted of developed technology of $ 18.4 million, which represented the fair values of the acquired 2600Hz developed platform technology and have an estimated useful life of seven years as of the date of acquisition. The goodwill recognized was primarily attributable to the assembled workforce and is not expected to be deductible for income tax purposes. In connection with the acquisition, the Company agreed to issue approximately 423,000 restricted stock units that are subject to on-going service conditions and vest over an 18-month period. The fair value of these awards of $ 4.3 million will be recorded as stock compensation expense over the service period. During the second fiscal quarter of 2023, the Company acquired Junction Networks, Inc. which does business as OnSIP for $ 9.5 million. During the three months ended April 30, 2023 , the Company received $ 0.3 million from the seller for certain working capital adjustments, which is recorded in investing activities in the Company's condensed consolidated statement of cash flows.

Overview and Basis of Present_2

Overview and Basis of Presentation (Policies)	3 Months Ended
	Apr. 30, 2024
Accounting Policies [Abstract]
Recent Accounting Pronouncements Not Yet Adopted	Recent Accounting Pronouncements Not Yet Adopted. In November 2023, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2023-07, which is intended to improve reportable segment disclosure requirements, primarily through additional disclosures about significant segment expenses. The standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. The amendments should be applied retrospectively to all prior periods presented in the financial statements. The Company is evaluating the new standard. In December 2023, the FASB issued ASU 2023-09, which focuses on income tax disclosures by requiring public business entities, on an annual basis, to disclose specific categories in the rate reconciliation, provide information for reconciling items that meet a quantitative threshold, and certain information about income taxes paid. The standard is effective for annual periods beginning after December 15, 2024, with early adoption permitted. The amendments should be applied on a prospective basis. Retrospective application is permitted. The Company is evaluating the new standard.

Revenue and Deferred Revenue (T

Revenue and Deferred Revenue (Tables)	3 Months Ended
	Apr. 30, 2024
Revenue from Contract with Customer [Abstract]
Summary of Revenue Disaggregated by Revenue Source	Revenue disaggregated by revenue source consisted of the following (in thousands): Three Months Ended April 30, April 30, Subscription and services revenue $ 58,389 $ 53,049 Product and other revenue 4,110 3,803 Total revenue $ 62,499 $ 56,852
Concentration of Net Accounts Receivable Balance	Customers who represented 10% or more of net accounts receivable were as follows: As of April 30, January 31, Customer A 25 % 33 %
Components of Deferred Revenue	Deferred Revenue primarily consists of billings or payments received in advance of meeting revenue recognition criteria. Deferred services revenue is recognized on a ratable basis over the term of the contract as the services are provided. As of April 30, January 31, Subscription and services $ 16,485 $ 17,034 Product and other 6 22 Total deferred revenue $ 16,491 17,056 Less: current deferred revenue 16,474 17,041 Deferred revenue, non-current $ 17 $ 15

Balance Sheet Components (Table

Balance Sheet Components (Tables)	3 Months Ended
	Apr. 30, 2024
Balance Sheet Components [Abstract]
Components of Inventories	The following sections and tables provide details of selected balance sheet items (in thousands): Inventories As of April 30, January 31, Finished goods $ 10,673 $ 12,024 Raw materials 6,590 7,758 Total inventory $ 17,263 $ 19,782
Components of Other Current and Non-current Assets	Other current and non-current assets As of April 30, January 31, Deferred sales commissions, current $ 8,841 $ 8,579 Prepaid expenses and other 3,079 4,177 Convertible note receivable (see "GTC" below) — 2,257 Other current assets 1,781 1,484 Total other current assets $ 13,701 $ 16,497 Deferred sales commissions, non-current $ 15,272 $ 15,257 Other assets 5,800 2,358 Total other non-current assets $ 21,072 $ 17,615
Components of Accrued Expenses and Other Current Liabilities	Accrued expenses and other current liabilities As of April 30, January 31, Payroll and related expenses $ 8,337 $ 12,301 Regulatory fees and taxes 4,969 4,598 Short -term operating lease liabilities 3,725 3,742 Customer-related liabilities 1,448 1,118 Other 3,657 4,827 Total accrued expenses and other current liabilities $ 22,136 $ 26,586

Acquired Intangible Assets (Tab

Acquired Intangible Assets (Tables)	3 Months Ended
	Apr. 30, 2024
Intangible Assets, Net (Excluding Goodwill) [Abstract]
Schedule of Carrying Value of Acquired Intangible Assets Other than Goodwill	The gross value, accumulated amortization and carrying values of acquired intangible assets were as follows (in thousands): As of April 30, 2024 As of January 31, 2024 Estimated life Gross Accumulated Amortization Carrying Gross Accumulated Amortization Carrying Developed technology 2 - 7 $ 20,618 $ ( 3,572 ) $ 17,046 $ 20,618 $ ( 2,865 ) $ 17,753 Customer relationships 5 - 7 16,545 ( 8,035 ) 8,510 16,545 ( 7,336 ) 9,209 Trade names 2 - 5 1,685 ( 773 ) 912 1,685 ( 695 ) 990 Total intangible assets $ 38,848 $ ( 12,380 ) $ 26,468 $ 38,848 $ ( 10,896 ) $ 27,952
Schedule of Estimated Future Amortization Expense	At April 30, 2024, the estimated future amortization expense for intangible assets is as follows (in thousands): Fiscal Years Ending January 31, Total 2025 remainder $ 4,282 2026 5,624 2027 5,068 2028 3,950 2029 3,030 Thereafter 4,514 Total $ 26,468

Operating Leases (Tables)

Operating Leases (Tables)	3 Months Ended
	Apr. 30, 2024
Leases [Abstract]
Summary of Supplemental Balance Sheet Information Related to Leases	Supplemental balance sheet information related to leases was as follows (in thousands): As of April 30, January 31, Assets Operating lease right-of-use assets $ 16,596 $ 17,041 Total leased assets $ 16,596 $ 17,041 Liabilities Short-term operating lease liabilities $ 3,725 $ 3,742 Long-term operating lease liabilities 13,317 13,676 Total lease liabilities $ 17,042 $ 17,418 Weighted-average remaining lease term 5.8 years 6.0 years Weighted-average discount rate 6.3 % 6.2 %
Summary of Supplemental Cash Flow Information Related to Leases	Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended April 30, April 30, Cash payments for operating leases $ 983 $ 897 Right-of-use assets recognized in exchange for new operating lease obligations $ 310 $ 4,902
Summary of Maturities of Operating Lease Liabilities	As of April 30, 2024, maturities of operating lease liabilities were as follows (in thousands): Fiscal Years Ending January 31, April 30, 2024 2025 remainder $ 2,943 2026 3,810 2027 3,969 2028 2,720 2029 2,742 Thereafter 4,630 Total future minimum lease payments 20,814 Less: imputed interest ( 3,772 ) Present value of lease liabilities $ 17,042

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	3 Months Ended
	Apr. 30, 2024
Equity [Abstract]
Summarizes of Stock Option Activities	Stock Options. Stock option activity for the three months ended April 30, 2024 was as follows: Weighted-Average Aggregate Shares Exercise Price Intrinsic Value (in thousands) Per Share (in thousands) Balance as of January 31, 2024 1,161 $ 10.14 $ 2,522 Granted — $ — Exercised ( 10 ) $ 6.04 Canceled ( 1 ) $ 1.94 Balance as of April 30, 2024 1,150 $ 10.18 $ 488 Vested and exercisable as of April 30, 2024 1,076 $ 9.75 $ 488
Summarizes of Restricted Stock Units Activities	RSU activity for the three months ended April 30, 2024 was as follows: Shares Weighted-Average Balance as of January 31, 2024 2,075 $ 13.74 Granted 986 $ 8.65 Vested ( 336 ) $ 12.66 Canceled ( 13 ) $ 13.39 Balance as of April 30, 2024 2,712 $ 12.03

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	3 Months Ended
	Apr. 30, 2024
Share-Based Payment Arrangement [Abstract]
Total Stock-Based Compensation Expense Recognized in Condensed Consolidated Statements of Operations	Total stock-based compensation expense recognized in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended April 30, April 30, Cost of revenue $ 260 $ 249 Sales and marketing 979 499 Research and development 1,337 1,146 General and administrative 1,787 1,606 Total stock-based compensation expense $ 4,363 $ 3,500

Basic and Diluted Net Loss Pe_2

Basic and Diluted Net Loss Per Share (Tables)	3 Months Ended
	Apr. 30, 2024
Earnings Per Share [Abstract]
Computation of Basic and Diluted Net Loss Per Share of Common Stock	The following table sets forth the computation of basic and diluted net loss per share of common stock (in thousands, except share and per share data): Three Months Ended April 30, April 30, Numerator Net loss $ ( 2,139 ) $ ( 326 ) Denominator Weighted average common shares 26,224,396 25,178,008 Basic and diluted loss per share $ ( 0.08 ) $ ( 0.01 )

Business Acquisition (Tables)

Business Acquisition (Tables)	3 Months Ended
	Apr. 30, 2024
2600Hz, Inc
Business Acquisition [Line Items]
Schedule of Preliminary Purchase Price Allocation	The following table summarizes the final purchase price allocation, as adjusted (in thousands): Fair Value Cash and cash equivalents $ 1,829 Accounts receivable 440 Other current and non-current assets 588 Property plant and equipment, net 195 Intangible assets 21,200 Goodwill 14,414 Accounts payable and other liabilities ( 1,487 ) Deferred tax liability ( 3,131 ) Total purchase consideration $ 34,048

Revenue and Deferred Revenue -

Revenue and Deferred Revenue - Additional Information (Details) $ in Millions	3 Months Ended
	Apr. 30, 2024 USD ($) Customer Country Source	Apr. 30, 2023 Country Customer
Disaggregation Of Revenue [Line Items]
Number of sources of revenue | Source	2
Number of countries outside United States represented 10% or more of total revenue | Country	0	0
Number of customers that individually exceeded 10% of revenue | Customer	0	0
Deferred revenue recognized | $	$ 10.9
Ooma Business | Revenue | Product Concentration Risk
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	61%	56%
Ooma Residential | Revenue | Product Concentration Risk
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	37%	42%

Revenue and Deferred Revenue _2

Revenue and Deferred Revenue - Summary of Revenue Disaggregated by Revenue Source (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Disaggregation Of Revenue [Line Items]
Total revenue	$ 62,499	$ 56,852
Subscription and services revenue
Disaggregation Of Revenue [Line Items]
Total revenue	58,389	53,049
Product and other revenue
Disaggregation Of Revenue [Line Items]
Total revenue	$ 4,110	$ 3,803

Revenue and Deferred Revenue _3

Revenue and Deferred Revenue - Concentration of Net Accounts Receivable Balance (Details)	3 Months Ended	12 Months Ended
	Apr. 30, 2024	Jan. 31, 2024
Accounts Receivable | Customer Concentration Risk | Customer A
Concentration Risk [Line Items]
Concentration risk, percentage	25%	33%

Revenue and Deferred Revenue _4

Revenue and Deferred Revenue - Components of Deferred Revenue (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Deferred Revenue Arrangement [Line Items]
Deferred revenue	$ 16,491	$ 17,056
Less: current deferred revenue	16,474	17,041
Deferred revenue, non-current	17	15
Subscription and Services
Deferred Revenue Arrangement [Line Items]
Deferred revenue	16,485	17,034
Product and Other
Deferred Revenue Arrangement [Line Items]
Deferred revenue	$ 6	$ 22

Revenue and Deferred Revenue _5

Revenue and Deferred Revenue - Additional Information (Details 1) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2024-05-01 $ in Millions	Apr. 30, 2024 USD ($)
Disaggregation Of Revenue [Line Items]
Revenue expected to be recognized from remaining performance obligations	$ 32.5
Revenue expected to be recognized from remaining performance obligations, percentage	39%
Revenue expected to be recognized from remaining performance obligations, period	12 months

Fair Value Measurements - Addit

Fair Value Measurements - Additional Information (Details) - USD ($) $ in Millions	Apr. 30, 2024	Jan. 31, 2024
Debt Securities, Available-for-Sale [Line Items]
Total cash and cash equivalents	$ 15.6	$ 17.5
Non-marketable equity investments	$ 3.3

Balance Sheet Components - Comp

Balance Sheet Components - Components of Inventories (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Inventory Disclosure [Abstract]
Finished goods	$ 10,673	$ 12,024
Raw materials	6,590	7,758
Total inventory	$ 17,263	$ 19,782

Balance Sheet Components - Co_2

Balance Sheet Components - Components of Other Current and Non-current Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Other Assets [Abstract]
Deferred sales commissions, current	$ 8,841	$ 8,579
Prepaid expenses and other	3,079	4,177
Convertible note receivable (see "GTC" below)	0	2,257
Other current assets	1,781	1,484
Total other current assets	13,701	16,497
Deferred sales commissions, non-current	15,272	15,257
Other assets	5,800	2,358
Total other non-current assets	$ 21,072	$ 17,615

Balance Sheet Components - Addi

Balance Sheet Components - Additional Information (Details) - USD ($) $ in Thousands, shares in Millions		3 Months Ended
	Mar. 08, 2024	Apr. 30, 2024	Apr. 30, 2023	Jan. 31, 2024	Dec. 31, 2018
Balance Sheet Components [Line Items]
Amortization expense for deferred sales commissions		$ 2,400	$ 2,200
Convertible note receivable		0		$ 2,257
Non-cancelable inventory purchase commitments		1,400		$ 1,100
Gain on note conversion		(980)
Fair value of GTC preferred stock		3,300
Global Telecom Corporation
Balance Sheet Components [Line Items]
Non-cancelable inventory purchase commitments		800
Global Telecom Corporation | Convertible Promissory Note
Balance Sheet Components [Line Items]
Investment in privately-held company					$ 1,300
Global Telecom Corporation | Preferred Stock
Balance Sheet Components [Line Items]
Fair value of GTC preferred stock		$ 3,300
Global Telecom Corporation | Preferred Stock | Equity Financing
Balance Sheet Components [Line Items]
Conversion price per share percentage	70%
Carrying value of convertible promissory note	$ 2,300
Outstanding principal and unpaid interests converted to shares	8.2
Gain on note conversion	$ (1,000)

Balance Sheet Components - Co_3

Balance Sheet Components - Components of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Payables and Accruals [Abstract]
Payroll and related expenses	$ 8,337	$ 12,301
Short-term operating lease liabilities	$ 3,725	$ 3,742
Operating Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration]	Total accrued expenses and other current liabilities	Total accrued expenses and other current liabilities
Regulatory fees and taxes	$ 4,969	$ 4,598
Customer-related liabilities	1,448	1,118
Other	3,657	4,827
Total accrued expenses and other current liabilities	$ 22,136	$ 26,586

Acquired Intangible Assets - Ad

Acquired Intangible Assets - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Goodwill [Line Items]
Amortization expense	$ 1,484	$ 741

Acquired Intangible Assets - Su

Acquired Intangible Assets - Summary of Carrying Values of Acquired Intangible Assets Other than Goodwill (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Finite-Lived Intangible Assets [Line Items]
Gross Value, Intangible Assets	$ 38,848	$ 38,848
Accumulated Amortization, Intangible Assets	(12,380)	(10,896)
Carrying Value, Intangible Assets	26,468	27,952
Developed technology
Finite-Lived Intangible Assets [Line Items]
Gross Value, Intangible Assets	20,618	20,618
Accumulated Amortization, Intangible Assets	(3,572)	(2,865)
Carrying Value, Intangible Assets	$ 17,046	17,753
Developed technology | Minimum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	2 years
Developed technology | Maximum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	7 years
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Value, Intangible Assets	$ 16,545	16,545
Accumulated Amortization, Intangible Assets	(8,035)	(7,336)
Carrying Value, Intangible Assets	$ 8,510	9,209
Customer relationships | Minimum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	5 years
Customer relationships | Maximum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	7 years
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Value, Intangible Assets	$ 1,685	1,685
Accumulated Amortization, Intangible Assets	(773)	(695)
Carrying Value, Intangible Assets	$ 912	$ 990
Trade names | Minimum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	2 years
Trade names | Maximum
Finite-Lived Intangible Assets [Line Items]
Estimated life (in years)	5 years

Acquired Intangible Assets - Sc

Acquired Intangible Assets - Schedule of Estimated Future Amortization Expense for Intangible Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
2025 remainder	$ 4,282
2026	5,624
2027	5,068
2028	3,950
2029	3,030
Thereafter	4,514
Carrying Value, Intangible Assets	$ 26,468	$ 27,952

Operating Leases - Additional I

Operating Leases - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023	Jan. 31, 2024
Lessee, Lease, Description [Line Items]
Operating lease, description	The Company leases its headquarters located in Sunnyvale, California, as well as office space and data center facilities in several locations under non-cancelable operating lease agreements, with expiration dates through fiscal 2033.
Operating lease, expiration date ending period	2033
Lease costs	$ 1,600	$ 1,300
Lease liability	$ 17,042		$ 17,418

Operating Leases - Summary of S

Operating Leases - Summary of Supplemental Balance Sheet Information Related to Leases (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024	Jan. 31, 2023
Assets
Operating lease right-of-use assets	$ 16,596	$ 17,041
Total leased assets	16,596	17,041
Liabilities
Short-term operating lease liabilities	3,725	3,742
Long-term operating lease liabilities	13,317	13,676	$ 13,676
Total lease liabilities	$ 17,042	$ 17,418
Weighted-average remaining lease term	5 years 9 months 18 days	6 years
Weighted-average discount rate	6.30%	6.20%

Operating Leases - Summary of_2

Operating Leases - Summary of Supplemental Cash Flow Information Related to Leases (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Leases [Abstract]
Cash payments for operating leases	$ 983	$ 897
Right-of-use assets recognized in exchange for new operating lease obligations	$ 310	$ 4,902

Operating Leases - Summary of M

Operating Leases - Summary of Maturities of Operating Lease Liabilities (Details) - USD ($) $ in Thousands	Apr. 30, 2024	Jan. 31, 2024
Lessee, Operating Lease, Liability, to be Paid, Fiscal Year Maturity [Abstract]
2025 remainder	$ 2,943
2026	2,720
2027	3,969
2028	3,810
2029	2,742
Thereafter	4,630
Total future minimum lease payments	20,814
Less: imputed interest	(3,772)
Present value of lease liabilities	$ 17,042	$ 17,418

Stockholders' Equity - Summariz

Stockholders' Equity - Summarizes of Stock Option Activities (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Jan. 31, 2024
Number of Shares
Shares, Beginning balance	1,161,000
Shares, Exercised	(10,000)
Shares, Canceled	(1,000)
Shares, Ending balance	1,150,000
Shares, Vested and exercisable	1,076,000
Weighted Average Exercise Price Per Share
Weighted Average Exercise Price Per Share, Beginning balance	$ 10.14
Weighted Average Exercise Price Per Share, Exercised	6.04
Weighted Average Exercise Price Per Share, Canceled	1.94
Weighted Average Exercise Price Per Share, Ending balance	10.18
Weighted Average Exercise Price Per Share, Vested and exercisable	$ 9.75
Aggregate Intrinsic Value
Aggregate Intrinsic Value	$ 488	$ 2,522
Aggregate Intrinsic Value, Vested and exercisable	$ 488

Stockholders' Equity - Addition

Stockholders' Equity - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Stockholders Equity Note Disclosure [Line Items]
Stock options granted	0
Number of shares of common stock issued under ESPP	200,000	100,000
ESPP
Stockholders Equity Note Disclosure [Line Items]
Weighted purchase price of shares of common stock under ESPP	$ 7.35	$ 10.6
Employee Stock Option
Stockholders Equity Note Disclosure [Line Items]
Aggregate intrinsic value of vested options exercised	$ 27	$ 200

Stockholders' Equity - Summar_2

Stockholders' Equity - Summarizes of Restricted Stock Units Activities (Details) - Restricted Stock Units (RSUs)	3 Months Ended
	Apr. 30, 2024 $ / shares shares
Number of Shares
Shares, RSUs Beginning Balance | shares	2,075,000
Shares, Granted | shares	986,000
Shares, Vested | shares	(336,000)
Shares, Canceled | shares	(13,000)
Shares, RSUs Ending Balance | shares	2,712,000
Weighted Average Grant-Date Fair Value Per Share
Weighted Average Grant-Date Fair Value Per Share, Beginning Balance | $ / shares	$ 13.74
Weighted Average Grant-Date Fair Value Per Share, Granted | $ / shares	8.65
Weighted Average Grant-Date Fair Value Per Share, Vested | $ / shares	12.66
Weighted Average Grant-Date Fair Value Per Share, Canceled | $ / shares	13.39
Weighted Average Grant-Date Fair Value Per Share, Ending Balance | $ / shares	$ 12.03

Stock-Based Compensation - Tota

Stock-Based Compensation - Total Stock-Based Compensation Expense Recognized in Condensed Consolidated Statements of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	$ 4,363	$ 3,500
Cost of revenue
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	260	249
Sales and marketing
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	979	499
Research and development
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	1,337	1,146
General and administrative
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	$ 1,787	$ 1,606

Stock-Based Compensation - Addi

Stock-Based Compensation - Additional Information (Details) $ in Millions	3 Months Ended
	Apr. 30, 2024 USD ($)
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized compensation expense related to unvested share-based awards	$ 32.6
Compensation expenses recognized over weighted average vesting period	2 years 6 months

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($)	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Income Tax Disclosure [Abstract]
Income tax provision	$ 325,000	$ 133,000
Unrecognized tax benefits	11,400,000
Interest expense or penalties related to unrecognized tax benefits	$ 0

Basic and Diluted Net Loss Pe_3

Basic and Diluted Net Loss Per Share - Computation of Basic and Diluted Net Loss Per Share of Common Stock (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Numerator
Net loss	$ (2,139)	$ (326)
Denominator
Weighted average common shares	26,224,396	25,178,008
Diluted weighted-average common shares	26,224,396	25,178,008
Basic loss per share	$ (0.08)	$ (0.01)
Diluted loss per share	$ (0.08)	$ (0.01)

Basic and Diluted Net Loss Pe_4

Basic and Diluted Net Loss Per Share - Additional Information (Details) - shares shares in Millions	3 Months Ended
	Apr. 30, 2024	Apr. 30, 2023
Earnings Per Share [Abstract]
Potentially dilutive securities excluded from the computation of diluted net loss per share	0.3	0.5

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Details) - USD ($)	Apr. 30, 2024	Jan. 31, 2024
Commitments And Contingencies Disclosure [Line Items]
Non-cancelable inventory purchase commitments	$ 1,400,000	$ 1,100,000
Accrued liabilities for loss contingencies	0
Non-Cancelable Service Agreement with Telecommunications Provider | Minimum
Commitments And Contingencies Disclosure [Line Items]
Non-cancelable inventory purchase commitments	11,900,000
Non Cancelable Service Agreement With Cloud Service Provider | Minimum
Commitments And Contingencies Disclosure [Line Items]
Non-cancelable purchase commitments between March 2024 and February 2025	$ 1,100,000

Financing Arrangements - Additi

Financing Arrangements - Additional Information (Details) - Revolving Credit Facility - Credit Agreement	3 Months Ended
	Apr. 30, 2024 USD ($)
Line Of Credit Facility [Line Items]
Credit agreement initiation date	Oct. 20, 2023
Maximum borrowing capacity	$ 50,000,000
Borrowing capacity description	On October 20, 2023, the Company, as borrower, entered into a three-year credit and security agreement (“Credit Agreement”) with Citizens Bank N.A., as Administrative Agent (“Agent”) and lender. The Credit Agreement provides for a secured revolving credit facility (“Credit Facility”) under which the Company may borrow up to an aggregate amount of $30.0 million, which includes a $10.0 million sub-facility for letters of credit. The Company and its lenders may increase the total commitments under the Credit Facility to up to an aggregate amount of $50.0 million, subject to certain conditions. Funds borrowed under the Credit Agreement may be used for acquisition, working capital and other general corporate purposes.
Credit agreement, Interest rate description	Loans under the Credit Agreement will bear interest, at the Company’s option, at either a rate equal to the Alternate Base Rate plus the Applicable Margin (as defined in the Credit Agreement) or Term Secure Overnight Financing Rate ("SOFR") plus the Applicable Margin (as defined in the Credit Agreement). The Alternate Base Rate is the highest of (i) the Agent’s prime rate, (ii) the federal funds effective rate plus 0.50% per annum, and (iii) the Daily SOFR rate plus 1.00% per annum. The SOFR Rate is a rate equal to the secured overnight financing rate as published by the SOFR Administrator and displayed on CME Group Benchmark Administration Limited’s Market Data Platform. The Applicable Margin for Alternative Base Rate Loans is 1.25% and the Applicable Margin for the SOFR Loans is 2.00%. Upon the occurrence of any event of default, the interest rate on the borrowings increases by 5.00%. The Company is required to pay a commitment fee on the unused portion of the Credit Facility of 0.25% per annum.
Percentage of commitment fees on revolving credit facility	0.25%
Borrowing remaining capacity	$ 18,500,000
SOFR
Line Of Credit Facility [Line Items]
Credit agreement, rate	2%
Credit agreement, Variable rate	7.40%
Borrowing capacity, Outstanding amount	$ 11,500,000
Base Rate
Line Of Credit Facility [Line Items]
Credit agreement, rate	1.25%
Maximum
Line Of Credit Facility [Line Items]
Borrowing capacity	$ 30,000,000
Maximum | SOFR
Line Of Credit Facility [Line Items]
Debt instrument interest rate increases on borrowings	5%
Letters of Credit
Line Of Credit Facility [Line Items]
Borrowing capacity	$ 10,000,000

Business Acquisition - Addition

Business Acquisition - Additional Information (Details) - USD ($)			3 Months Ended
	Apr. 30, 2024	Oct. 20, 2023	Apr. 30, 2024	Apr. 30, 2023	Jul. 31, 2022
Business Acquisition [Line Items]
Receivable from the seller for working capital adjustments				$ 300,000
Revenues			$ 62,499,000	56,852,000
Stock-based compensation			4,363,000	3,500,000
Junction Networks, Inc.
Business Acquisition [Line Items]
Total cash consideration					$ 9,500,000
Receivable from the seller for working capital adjustments				$ 300,000
2600Hz, Inc
Business Acquisition [Line Items]
Payment of cash consideration subject to working capital adjustments		$ 32,200,000
Contingency related payments		0
Cash acquired		1,800,000
Intangible assets		$ 21,200,000
2600Hz, Inc | Restricted Stock Units
Business Acquisition [Line Items]
Number of units issued	423,000
Vesting period	18 months
Stock-based compensation			4,300,000
2600Hz, Inc | Developed technology
Business Acquisition [Line Items]
Intangible assets	$ 18,400,000		$ 18,400,000

Business Acquisition - Schedule

Business Acquisition - Schedule of Preliminary Purchase Price Allocation (Details) - 2600Hz, Inc $ in Thousands	Oct. 20, 2023 USD ($)
Business Acquisition [Line Items]
Cash and cash equivalents	$ 1,829
Accounts receivable	440
Other current and non-current assets	588
Property plant and equipment, net	195
Intangible assets	21,200
Goodwill	14,414
Accounts payable and other liabilities	(1,487)
Deferred tax liability	(3,131)
Total purchase consideration	$ 34,048