Ooma (OOMA) 10-Q 4 Dec 20 2021 Q3 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	9 Months Ended
	Oct. 31, 2020	Nov. 30, 2020
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Oct. 31, 2020
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	Q3
Trading Symbol	OOMA
Entity Registrant Name	Ooma Inc
Entity Central Index Key	0001327688
Current Fiscal Year End Date	--01-31
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	true
Entity Common Stock, Shares Outstanding		22,700,000
Entity Current Reporting Status	Yes
Entity Shell Company	false
Entity File Number	001-37493
Entity Tax Identification Number	06-1713274
Entity Address, Address Line One	525 Almanor Avenue
Entity Address, Address Line Two	Suite 200
Entity Address, City or Town	Sunnyvale
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94085
City Area Code	650
Local Phone Number	566-6600
Entity Interactive Data Current	Yes
Title of 12(b) Security	Common Stock, par value $0.0001
Security Exchange Name	NYSE
Document Quarterly Report	true
Document Transition Report	false
Entity Incorporation, State or Country Code	DE

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Current assets:
Cash and cash equivalents	$ 15,511	$ 11,680
Short-term investments	12,105	14,384
Accounts receivable, net	4,990	4,591
Inventories	10,233	8,369
Other current assets	10,582	8,992
Total current assets	53,421	48,016
Property and equipment, net	5,037	5,270
Operating lease right-of-use assets	6,209	8,057
Intangible assets, net	5,839	6,818
Goodwill	4,264	4,264
Other assets	10,975	8,186
Total assets	85,745	80,611
Current liabilities:
Accounts payable	7,409	8,499
Accrued expenses and other current liabilities	21,431	22,576
Deferred revenue	16,313	15,797
Total current liabilities	45,153	46,872
Long-term operating lease liabilities	3,029	5,150
Other liabilities	89	174
Total liabilities	48,271	52,196
Commitments and contingencies (Note 10)
Stockholders’ equity:
Common stock $0.0001 par value: 100 million shares authorized; 22.7 million and 21.7 million shares issued and outstanding, respectively	4	4
Additional paid-in capital	163,898	152,993
Accumulated other comprehensive income	14	14
Accumulated deficit	(126,442)	(124,596)
Total stockholders’ equity	37,474	28,415
Total liabilities and stockholders’ equity	$ 85,745	$ 80,611

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) (Unaudited) - $ / shares	Oct. 31, 2020	Jan. 31, 2020
Statement Of Financial Position [Abstract]
Common stock, par value	$ 0.0001	$ 0.0001
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	22,700,000	21,700,000
Common stock, shares outstanding	22,700,000	21,700,000

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Revenue:
Total revenue	$ 42,967	$ 39,595	$ 124,685	$ 110,945
Cost of revenue:
Total cost of revenue	16,280	17,555	47,321	46,152
Gross profit	26,687	22,040	77,364	64,793
Operating expenses:
Sales and marketing	13,158	13,205	37,383	37,498
Research and development	8,955	10,639	26,851	29,118
General and administrative	5,096	5,136	15,346	15,416
Total operating expenses	27,209	28,980	79,580	82,032
Loss from operations	(522)	(6,940)	(2,216)	(17,239)
Interest and other income, net	109	128	370	666
Loss before income taxes	(413)	(6,812)	(1,846)	(16,573)
Income tax benefit		28		66
Net loss	$ (413)	$ (6,784)	$ (1,846)	$ (16,507)
Net loss per share of common stock:
Basic and diluted	$ (0.02)	$ (0.32)	$ (0.08)	$ (0.79)
Weighted-average shares of common stock outstanding:
Basic and diluted	22,531,047	21,274,285	22,222,659	20,872,253
Subscription and services
Revenue:
Total revenue	$ 39,633	$ 36,489	$ 115,749	$ 102,070
Cost of revenue:
Total cost of revenue	11,366	11,093	34,322	32,117
Product and other
Revenue:
Total revenue	3,334	3,106	8,936	8,875
Cost of revenue:
Total cost of revenue	$ 4,914	$ 6,462	$ 12,999	$ 14,035

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019
Cash flows from operating activities:
Net loss	$ (1,846)	$ (16,507)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Stock-based compensation expense	9,219	9,647
Depreciation and amortization of capital expenditures	2,131	1,976
Amortization of intangible assets	978	900
Non-cash operating lease expense	2,391	1,365
Non-cash restructuring charges		1,603
Other	41	(79)
Changes in operating assets and liabilities:
Accounts receivable, net	(399)	(289)
Inventories and deferred inventory costs	(1,368)	(644)
Prepaid expenses and other assets	(4,873)	(3,645)
Accounts payable and other liabilities	(4,541)	(1,438)
Deferred revenue	431	329
Net cash provided by (used in) operating activities	2,164	(6,782)
Cash flows from investing activities:
Purchases of short-term investments	(15,804)	(31,236)
Proceeds from maturities and sales of short-term investments	18,111	42,996
Capital expenditures	(2,281)	(2,384)
Business acquisition, net of cash assumed		(7,073)
Net cash provided by investing activities	26	2,303
Cash flows from financing activities:
Proceeds from issuance of common stock	2,820	2,740
Payment of acquisition-related holdback		(420)
Net cash provided by financing activities	1,641	797
Net increase (decrease) in cash and cash equivalents	3,831	(3,682)
Cash and cash equivalents at beginning of period	11,680	15,370
Cash and cash equivalents at end of period	15,511	11,688
Restricted Stock Units (RSUs)
Cash flows from financing activities:
Shares repurchased for tax withholdings on vesting of restricted stock units ("RSU")	$ (1,179)	$ (1,523)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (Unaudited) - USD ($) $ in Thousands	Total	Common stock and APIC	[1]	AOCI	[2]	Accumulated Deficit
BALANCE at Jan. 31, 2019	$ 33,047	$ 138,852		$ (10)		$ (105,795)
Issuance of common stock under equity-based plans	1,454	1,454
Shares repurchased for tax withholdings on RSU vesting	(730)	(730)
Stock-based compensation	2,982	2,982
Changes in comprehensive income	11			11
Net loss	(4,740)					(4,740)
BALANCE at Apr. 30, 2019	32,024	142,558		1		(110,535)
BALANCE at Jan. 31, 2019	33,047	138,852		(10)		(105,795)
Net loss	(16,507)
BALANCE at Oct. 31, 2019	27,428	149,716		14		(122,302)
BALANCE at Apr. 30, 2019	32,024	142,558		1		(110,535)
Issuance of common stock under equity-based plans	354	354
Stock-based compensation	3,411	3,411
Changes in comprehensive income	5			5
Net loss	(4,983)					(4,983)
BALANCE at Jul. 31, 2019	30,811	146,323		6		(115,518)
Issuance of common stock under equity-based plans	932	932
Shares repurchased for tax withholdings on RSU vesting	(793)	(793)
Stock-based compensation	3,254	3,254
Changes in comprehensive income	8			8
Net loss	(6,784)					(6,784)
BALANCE at Oct. 31, 2019	27,428	149,716		14		(122,302)
BALANCE at Jan. 31, 2020	28,415	152,997		14		(124,596)
Issuance of common stock under equity-based plans	1,311	1,311
Shares repurchased for tax withholdings on RSU vesting	(472)	(472)
Stock-based compensation	3,008	3,008
Changes in comprehensive income	12			12
Net loss	(1,066)					(1,066)
BALANCE at Apr. 30, 2020	31,208	156,844		26		(125,662)
BALANCE at Jan. 31, 2020	28,415	152,997		14		(124,596)
Net loss	(1,846)
BALANCE at Oct. 31, 2020	37,474	163,902		14		(126,442)
BALANCE at Apr. 30, 2020	31,208	156,844		26		(125,662)
Issuance of common stock under equity-based plans	635	635
Shares repurchased for tax withholdings on RSU vesting	(350)	(350)
Stock-based compensation	3,090	3,090
Changes in comprehensive income	(3)			(3)
Net loss	(367)					(367)
BALANCE at Jul. 31, 2020	34,213	160,219		23		(126,029)
Issuance of common stock under equity-based plans	919	919
Shares repurchased for tax withholdings on RSU vesting	(357)	(357)
Stock-based compensation	3,121	3,121
Changes in comprehensive income	(9)			(9)
Net loss	(413)					(413)
BALANCE at Oct. 31, 2020	$ 37,474	$ 163,902		$ 14		$ (126,442)
[1]	Additional paid-in capital
[2]	Accumulated other comprehensive income (loss)

Overview and Basis of Presentat

Overview and Basis of Presentation	9 Months Ended
	Oct. 31, 2020
Accounting Policies [Abstract]
Overview and Basis of Presentation	Note 1: Overview and Basis of Presentation Ooma, Inc. and its wholly-owned subsidiaries (collectively, “Ooma” or the “Company”) create new communications experiences for businesses and consumers, delivered from its smart cloud-based software-as-a-service (“SaaS”) and unified-communications-as-a-service (“UCaaS”) platforms. The Company is headquartered in Sunnyvale, California. Fiscal Year. The Company’s fiscal year ends on January 31. References to fiscal 2021 and fiscal 2020 refer to the fiscal year ending January 31, 2021 and the fiscal year ended January 31, 2020, respectively. Principles of Presentation and Consolidation These unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, the information included in this Quarterly Report on Form 10-Q should be read in conjunction with the audited consolidated financial statements and accompanying notes included in the Company’s Annual Report on Form 10-K for the year ended January 31, 2020 (“Annual Report”). These financial statements have been prepared on the same basis as the Company’s annual financial statements and, in the opinion of management, reflect The condensed consolidated financial statements include accounts of the Company and its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated upon consolidation. Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the Company’s condensed consolidated financial statements and notes thereto. Significant estimates include, but are not limited to, those related to revenue recognition, inventory valuation, deferred commissions, valuation of goodwill and intangible assets, operating lease assets and liabilities, regulatory fees and indirect tax accruals, loss contingencies, stock-based compensation, income taxes (including valuation allowances) and fair value measurements. The Company bases its estimates and assumptions on historical experience, where applicable, and other factors that it believes to be reasonable under the circumstances, including but not limited to the potential impacts arising from the COVID-19 pandemic. These estimates are based on information available as of the date of the condensed consolidated financial statements, and assumptions are inherently subjective in nature. Therefore, actual results could differ from management’s estimates. Significant Accounting Policies. The Company’s significant accounting policies are disclosed in its Annual Report. Comprehensive Loss. For all periods presented, comprehensive loss approximated net loss in the condensed consolidated statements of operations and differences were not material. Therefore, the condensed consolidated statements of comprehensive loss have been omitted. Adopted Accounting Standards Financial Instruments-Credit Losses . On February 1, 2020, the Company adopted Accounting Standard Update (“ASU”) 2016-13, Financial Instruments-Credit Losses (Topic 326) : Measurement of Credit Losses on Financial Instruments , which replaced the legacy incurred loss impairment model with an expected credit loss model. The Company’s accounts receivable, convertible note receivable and available-for-sale debt securities are subject to this standard. The standard was adopted using the modified retrospective transition method, with no adjustment to accumulated deficit. Adoption did not have a material impact on the Company’s condensed consolidated financial statements and related disclosures. The Company will continue to actively monitor the impact of the COVID-19 pandemic on its estimate of expected credit losses. Fair Value Measurement. On February 1, 2020, the Company adopted ASU 2018-13 , Changes to Disclosure Requirements for Fair Value Measurements (Topic 820), which improved the effectiveness of disclosure requirements for recurring and nonrecurring fair value measurements. The standard removes, modifies, and adds certain disclosure requirements. Adoption did not have an impact on the Company’s condensed consolidated financial statements and related disclosures. Accounting Standards Not Yet Adopted Income Taxes. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) : Simplifying the Accounting for Income Taxes , which simplifies certain aspects of the accounting for income taxes as well as clarifies and amends existing guidance to improve consistent application. The amendment is effective for the Company beginning fiscal 2022. The Company is evaluating the effect of adopting this new guidance, but does not expect adoption will have a material impact on its consolidated financial statements.

Revenue and Deferred Revenue

Revenue and Deferred Revenue	9 Months Ended
	Oct. 31, 2020
Revenue From Contract With Customer [Abstract]
Revenue and Deferred Revenue	Note 2: Revenue and Deferred Revenue The Company’s revenue is presented in accordance with the provisions under Topic 606. The Company derives its revenue from two sources: Subscription and Services Revenue is derived primarily from recurring subscription fees related to service plans such as Ooma Business, Ooma Residential and other communications services. Service plans are generally sold as monthly subscriptions; however, certain plans are also offered as annual or multi-year subscriptions. Subscription revenue is generally recognized ratably over the contractual service term. Product and Other Revenue is generated from the sale of on-premise appliances and end-point devices, including shipping and handling fees for direct customers, and to a lesser extent from porting fees that enable customers to transfer their existing phone numbers. The Company recognizes revenue from sales to direct end-customers and channel partners at the point-in-time that control transfers, which is typically when it delivers the product or when all customer contractual provisions have been met, if any. Revenue disaggregated by revenue source consisted of the following (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Subscription and services revenue $ 39,633 $ 36,489 $ 115,749 $ 102,070 Product and other revenue 3,334 3,106 8,936 8,875 Total revenue $ 42,967 $ 39,595 $ 124,685 $ 110,945 The Company derived approximately 54% and 55% of its total revenue from Ooma Residential and approximately 44% and 42% from Ooma Business for the three months ended October 31, 2020 and 2019, respectively. The Company derived approximately 54% and 59% of its total revenue from Ooma Residential and approximately 43% and 38% from Ooma Business for the nine months ended October 31, 2020 and 2019, respectively. No individual country outside of the United States represented 10% or more of total revenue for the periods presented. No single customer accounted for 10% or more of total revenue for the periods presented. Customers who represented 10% or more of the Company’s net accounts receivable balance were as follows: As of October 31, 2020 January 31, 2020 Customer A 11 % * Customer B 10 % * * Less than 10% of net accounts receivable for the period indicated. Deferred Revenue primarily consists of billings or payments received in advance of meeting revenue recognition criteria. Deferred services revenue is recognized on a ratable basis over the term of the contract as the services are provided. Deferred revenue consisted of the following (in thousands): As of October 31, 2020 January 31, 2020 Subscription and services $ 16,333 $ 15,892 Product and other 69 79 Total deferred revenue $ 16,402 15,971 Less: current deferred revenue 16,313 15,797 Non-current deferred revenue included in other long-term liabilities $ 89 $ 174 During the three and nine months ended October 31, 2020, the Company recognized revenue of approximately $2.2 million and $14.5 million, respectively, pertaining to amounts deferred as of January 31, 2020. As of October 31, 2020, the Company’s deferred revenue balance was primarily composed of subscription contracts that were invoiced during the first nine months of fiscal 2021, as well as amounts recorded during fiscal 2020 for annual contracts. Remaining Performance Obligations. As of October 31, 2020, contract revenue that has not yet been recognized for open contracts with an original expected length of greater than one year was approximately $8.2 million. The Company expects to recognize revenue on approximately 51% of this amount over the next 12 months, with the balance to be recognized thereafter

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Oct. 31, 2020
Fair Value Disclosures [Abstract]
Fair Value Measurements	Note 3: Fair Value Measurements The Company records its financial assets and liabilities at fair value. The Company estimates and categorizes fair value by applying the following hierarchy: Level 1: Quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2: Observable prices based on inputs not quoted in active markets, but are corroborated by market data. Level 3: Unobservable inputs that are supported by little or no market activity. The Company’s financial assets that are measured at fair value on a recurring basis by level within the fair value hierarchy were as follows (in thousands): Balance as of October 31, 2020 Balance as of January 31, 2020 Level 1 Level 2 Total Level 1 Level 2 Total Cash and cash equivalents: Money market funds $ 1,158 $ — $ 1,158 $ 4,822 $ — $ 4,822 U.S. treasury securities 1,000 — 1,000 — — — Corporate debt securities — 250 250 — — — Total cash equivalents $ 2,158 $ 250 $ 2,408 $ 4,822 $ — $ 4,822 Cash 13,103 6,858 Total cash and cash equivalents $ 15,511 $ 11,680 Short-term investments: U.S. treasury securities $ 9,010 $ — $ 9,010 $ 4,492 $ — $ 4,492 Corporate debt securities — 1,517 1,517 — 3,504 3,504 U.S. agency securities — 1,000 1,000 — — — Commercial paper — 275 275 — 5,482 5,482 Asset-backed securities — 303 303 — 906 906 Total short-term investments $ 9,010 $ 3,095 $ 12,105 $ 4,492 $ 9,892 $ 14,384 The Company classifies its cash equivalents and short-term investments within Level 1 or Level 2 because it uses quoted market prices or alternative pricing sources and models utilizing market observable inputs to determine their fair value. At October 31, 2020 and January 31, 2020, cash equivalents and short-term investments approximated their fair value and there were no material realized or unrealized gains or losses, either individually or in the aggregate. The Company had no Level 3 assets or liabilities for the periods presented. The contractual maturities of short-term investments were as follows (in thousands): As of October 31, 2020 January 31, 2020 Due in one year or less $ 12,105 $ 13,145 Due after one year to two years — 1,239 Total $ 12,105 $ 14,384

Balance Sheet Components

Balance Sheet Components	9 Months Ended
	Oct. 31, 2020
Balance Sheet Components [Abstract]
Balance Sheet Components	Note 4 : Balance Sheet Components The following sections and tables provide details of selected balance sheet items (in thousands): Inventories As of October 31, 2020 January 31, 2020 Finished goods $ 8,787 $ 6,988 Raw materials 1,446 1,381 Total inventory $ 10,233 $ 8,369 Acquired intangible assets As of October 31, 2020 January 31, 2020 Customer relationships $ 5,081 $ 5,841 Developed technology 471 622 Trade names 287 355 Total intangible assets $ 5,839 $ 6,818 Amortization expense for acquired intangible assets was $0.3 million and $0.4 million for the three months ended October 31, 2020 and 2019, respectively, and $1.0 million and $0.9 million for the nine months ended October 31, 2020 and 2019, respectively. Other assets As of October 31, 2020 January 31, 2020 Prepaid expenses $ 4,337 $ 2,739 Deferred sales commissions, current 4,184 2,525 Convertible note receivable, including accrued interest 1,566 1,453 Deferred inventory costs 371 867 Other current assets 124 1,408 Total other current assets $ 10,582 $ 8,992 Deferred sales commissions, non-current $ 10,293 $ 7,412 Other non-current assets 682 774 Total other non-current assets $ 10,975 $ 8,186 Deferred Sales Commissions . Amortization expense for deferred sales commissions was $1.0 million and $0.6 million for the three months ended October 31, 2020 and 2019, respectively, and $2.7 million and $1.4 million for the nine months ended October 31, 2020 and 2019, respectively. To date, there have been no material impairment losses related to the costs capitalized . Global In December 2018, the Company invested $1.3 million in cash to Global Telecomm Corporation (“GTC”), a small privately-held technology company, in exchange for an 18-month convertible promissory note, bearing interest at 10% annually, that will convert to shares of GTC common or preferred stock upon the occurrence of certain future events. During the second quarter of fiscal 2021, the Company executed an amended agreement with GTC that extended the maturity date of the convertible promissory note by nine months from June 30, 2020 to March 31, 2021. The Company has partnered with GTC on certain research and development and inventory procurement activities. GTC is considered a variable interest entity (“VIE”) for accounting purposes. However, the Company is not required to consolidate GTC into its financial statements because the Company is not the primary beneficiary. For the periods presented, the Company’s maximum exposure to loss was equal to the carrying value of its convertible note receivable and associated interest receivable . The Company has no other variable interests in VIEs. GTC is a related party of Ooma as a result of the convertible note. As of October 31, 2020 and January 31, 2020, the Company recorded inventory prepayments to GTC of $0.7 million and $0.5 million, respectively, included in other current assets on the consolidated balance sheet. As of October 31, 2020 and January 31, 2020, the Company’s non-cancelable purchase commitments with GTC were zero and $2.2 million, respectively. Accrued expenses and other current liabilities As of October 31, 2020 January 31, 2020 Payroll and related expenses $ 8,909 $ 8,942 Regulatory fees and taxes 4,675 4,777 Short-term operating lease liabilities 3,864 3,263 Customer sales incentives 1,021 1,293 Other 2,962 4,301 Total accrued expenses $ 21,431 $ 22,576

Operating Leases

Operating Leases	9 Months Ended
	Oct. 31, 2020
Leases [Abstract]
Operating Leases	Note 5: Operating Leases The Company leases its headquarters located in Sunnyvale, California, as well as office and data center space in various locations under non-cancelable operating lease agreements. Supplemental balance sheet information related to leases was as follows (in thousands): As of October 31, 2020 January 31, 2020 Assets Operating lease right-of-use assets $ 6,209 $ 8,057 Total leased assets $ 6,209 $ 8,057 Liabilities Short-term operating lease liabilities $ 3,864 $ 3,263 Long-term operating lease liabilities 3,029 5,150 Total lease liabilities $ 6,893 $ 8,413 Operating lease right-of-use assets and long-term operating lease liabilities are included on the face of the condensed consolidated balance sheet. Short-term operating lease liabilities are included in other current liabilities. The Company incurred total lease costs in its consolidated statements of operations of $1.2 million and $1.0 million for the three months ended October 31, 2020 and 2019, respectively, and $3.7 million and $2.7 million for the nine months ended October 31, 2020 and 2019, respectively. Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Cash payments for operating leases $ 964 $ 534 $ 2,370 $ 1,587 Right-of-use assets recognized in exchange for new operating lease obligations $ 250 $ 1,492 $ 553 $ 1,612 As of October 31, 2020, maturities of lease liabilities under non-cancelable operating leases were as follows (in thousands): Fiscal Years Ending January 31, October 31, 2020 2021 - remainder of fiscal year $ 978 2022 3,950 2023 1,654 2024 492 2025 200 Total lease payments 7,274 Less: imputed interest (381 ) Present value of lease liabilities $ 6,893

Stockholders' Equity

Stockholders' Equity	9 Months Ended
	Oct. 31, 2020
Equity [Abstract]
Stockholders' Equity	Note 6: Stockholders’ Equity The Company has a stock-based compensation plan pursuant to which it has granted stock options and RSUs. The Company also maintains its 2015 Employee Stock Purchase Plan (the “ESPP”) for all eligible employees. Stock Options. Stock option activity for the nine months ended October 31, 2020 was as follows: Weighted Average Aggregate Shares Exercise Price Intrinsic Value (in thousands) Per Share (in thousands) Balance as of January 31, 2020 1,416 $ 7.35 $ 8,530 Granted 133 $ 10.61 Exercised (141 ) $ 5.51 Canceled (9 ) $ 3.82 Balance as of October 31, 2020 1,399 $ 7.86 $ 8,906 Vested and exercisable as of October 31, 2020 1,187 $ 7.14 $ 8,373 The aggregate intrinsic value of vested options exercised during the nine months ended October 31, 2020 and 2019 was $ 1.1 million and $1.9 million, respectively. The weighted average grant date fair value of options granted during the nine months ended October 31, 2020 and 2019 was $ 4.72 and $7.13 per share, respectively. Restricted Stock Units. RSU activity for the nine months ended October 31, 2020 was as follows: Shares (in thousands) Weighted Average Grant-Date Fair Value Per Share Balance as of January 31, 2020 1,657 $ 12.82 Granted 758 $ 10.97 Vested (701 ) $ 11.67 Canceled (57 ) $ 13.05 Balance as of October 31, 2020 1,657 $ 12.46 Employee Stock Purchase Plan. During each of the nine months ended October 31, 2020 and 2019, employees purchased 0.2 million shares at a weighted purchase price o f $9.98 and $9.97 per share, respectively.

Stock-Based Compensation

Stock-Based Compensation	9 Months Ended
	Oct. 31, 2020
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Stock-Based Compensation	Note 7: Stock-Based Compensation Total stock-based compensation recognized for stock-based awards in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Cost of revenue $ 252 $ 335 $ 765 $ 964 Sales and marketing 478 511 1,444 1,480 Research and development 1,095 1,153 3,220 3,487 General and administrative 1,296 1,255 3,790 3,716 Total stock-based compensation expense $ 3,121 $ 3,254 $ 9,219 $ 9,647 As of October 31, 2020, there was $21.5 .

Income Taxes

Income Taxes	9 Months Ended
	Oct. 31, 2020
Income Tax Disclosure [Abstract]
Income Taxes	Note 8: Income Taxes The Company recorded no income tax expense or benefit during the three and nine months ended October 31, 2020. The Company recorded income tax benefits of $28,000 and $66,000 during the three and nine months ended October 31, 2019, respectively, primarily associated with state taxes and the Company’s acquisition of Voxter in March 2018. The Company continues to maintain a full valuation allowance against its deferred tax assets. As of October 31, 2020, the Company had unrecognized tax benefits of $7.2 million, none of which would currently affect the Company's effective tax rate if recognized due to the Company's deferred tax assets being fully offset by a valuation allowance. The Company does not anticipate that the amount of unrecognized tax benefits relating to tax positions existing at October 31, 2020 will significantly increase or decrease within the next twelve months. There were no interest expense or penalties related to unrecognized tax benefits recorded through October 31, 2020. A number of years may elapse before an uncertain tax position is audited and finally resolved. While it is often difficult to predict the final outcome or the timing of resolution of any particular uncertain tax position, the Company believes that its reserves for income taxes reflect the most likely outcome. The Company adjusts these reserves, as well as the related interest, in light of changing facts and circumstances. Settlement of any particular position could require the use of cash. On March 27, 2020, the “Coronavirus Aid, Relief and Economic Security (CARES) Act” was signed into law. The CARES Act included provisions relating to refundable payroll tax credits, deferment of the employer portion of certain payroll taxes, net operating loss carryback periods, alternative minimum tax credit refunds, modifications to the net interest deduction limitations and technical corrections to tax depreciation methods for qualified improvement property. These provisions are not expected to have a material effect on the Company’s consolidated financial statements.

Basic and Diluted Net Loss Per

Basic and Diluted Net Loss Per Share	9 Months Ended
	Oct. 31, 2020
Earnings Per Share [Abstract]
Basic and Diluted Net Loss Per Share	Note 9: Basic and Diluted Net Loss Per Share Basic and diluted net loss per share is calculated by dividing the net loss by the weighted average number of common shares outstanding during the period. Diluted net loss per share of common stock is the same as basic net loss per share of common stock because the effects of potentially dilutive securities are antidilutive as the Company reported net losses for all periods presented. The following table sets forth the computation of the Company’s basic and diluted net loss per share of common stock (in thousands, except share and per share data): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Numerator Net loss $ (413 ) $ (6,784 ) $ (1,846 ) $ (16,507 ) Denominator Weighted-average common shares 22,531,047 21,274,285 22,222,659 20,872,253 Basic and diluted net loss per share $ (0.02 ) $ (0.32 ) $ (0.08 ) $ (0.79 ) Potentially dilutive securities of approximately 3.4

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Oct. 31, 2020
Commitments And Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 10: Commitments and Contingencies Purchase Commitments . As of October 31, 2020 and January 31, 2020, non-cancelable purchase commitments with the Company’s contract manufacturers and other parties were $4.4 million and $4.0 million, respectively. Legal Proceedings In addition to the litigation matters described below, from time to time, the Company may be involved in a variety of other claims, lawsuits, investigations, and proceedings relating to contractual disputes, intellectual property rights, employment matters, regulatory compliance matters, and other litigation matters relating to various claims that arise in the normal course of business. Defending such proceedings is costly and can impose a significant burden on management and employees, the Company may receive unfavorable preliminary or interim rulings in the course of litigation, and there can be no assurances that favorable final outcomes will be obtained. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company assesses its potential liability by analyzing specific litigation and regulatory matters using reasonably available information. The Company develops its views on estimated losses in consultation with inside and outside counsel, which involves a subjective analysis of potential results and outcomes, assuming various combinations of appropriate litigation and settlement strategies. Legal fees are expensed in the period in which they are incurred. As of October 31, 2020, the Company did not have any accrued liabilities recorded for loss contingencies in its consolidated financial statements . Deep Green Wireless Litigation On June 8, 2016, plaintiff Deep Green Wireless LLC (“Deep Green”) filed a complaint in the U.S. District Court for the Eastern District of Texas against Ooma, Inc., alleging infringement of U.S. Patent No. RE42,714 (the “Deep Green Wireless Patent”, and such litigation, the “Deep Green Wireless Litigation ”). The complaint sought unspecified monetary damages, costs, attorneys’ fees and other appropriate relief. On July 20, 2020, the U.S. District Court for the Northern District of California dismissed the Deep Green Wireless Litigation with prejudice as to Deep Green’s claims against the Company. Oregon Tax Litigation On August 30, 2016, the Oregon Department of Revenue (the “DOR”) issued tax assessments against the Company for the Oregon Emergency Communications Tax (the “Tax”), which the DOR alleges Ooma should have collected from its subscribers in Oregon and remitted to the DOR during the period between January 1, 2013 and March 31, 2016 (collectively, the “Assessments”). The Company believes that the Commerce Clause of the United States Constitution bars the application of the Tax and the Assessments to the Company, since the Company has no employees, property or other indicia of a “substantial nexus” with the State of Oregon. On March 2, 2020, Oregon Tax Court issued a decision upholding the Assessments. On April 1, 2020, the Company filed a Notice of Appeal with the Supreme Court of the State of Oregon. However, litigation is unpredictable and there can be no assurances that the Company will obtain a favorable final outcome or that it will be able to avoid further unfavorable interim rulings in the course of litigation that may significantly add to the expense of its defense and could result in substantial costs and diversion of resources. Through January 31, 2020, the Company recorded and paid cumulative charges of $0.6 million as its best estimate of probable loss related to the Assessments. No additional charges were recorded during the nine months ended October 31, 2020. Indemnification The Company enters into standard indemnification arrangements in the ordinary course of business. Pursuant to these arrangements, the Company indemnifies, holds harmless and agrees to reimburse the indemnified parties for losses suffered or incurred by the indemnified party, in connection with any trade secret, copyright, patent or other intellectual property infringement claim by any third party with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable because it involves claims that may be made against the Company in the future but have not yet been made. The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. The maximum potential amount of future payments the Company could be required to make under these indemnification agreements is unlimited; however, the Company has director and officer insurance coverage that reduces the Company’s exposure and enables the Company to recover a portion of any future amounts paid. To date the Company has not incurred costs to defend lawsuits or settle claims related to these indemnification agreements. No liability associated with such indemnifications has been recorded to date.

Overview and Basis of Present_2

Overview and Basis of Presentation (Policies)	9 Months Ended
	Oct. 31, 2020
Accounting Policies [Abstract]
Fiscal Year	Fiscal Year. The Company’s fiscal year ends on January 31. References to fiscal 2021 and fiscal 2020 refer to the fiscal year ending January 31, 2021 and the fiscal year ended January 31, 2020, respectively.
Principles of Presentation and Consolidation	Principles of Presentation and Consolidation These unaudited condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (“GAAP”) and applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, the information included in this Quarterly Report on Form 10-Q should be read in conjunction with the audited consolidated financial statements and accompanying notes included in the Company’s Annual Report on Form 10-K for the year ended January 31, 2020 (“Annual Report”). These financial statements have been prepared on the same basis as the Company’s annual financial statements and, in the opinion of management, reflect The condensed consolidated financial statements include accounts of the Company and its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated upon consolidation.
Use of Estimates	Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the Company’s condensed consolidated financial statements and notes thereto. Significant estimates include, but are not limited to, those related to revenue recognition, inventory valuation, deferred commissions, valuation of goodwill and intangible assets, operating lease assets and liabilities, regulatory fees and indirect tax accruals, loss contingencies, stock-based compensation, income taxes (including valuation allowances) and fair value measurements. The Company bases its estimates and assumptions on historical experience, where applicable, and other factors that it believes to be reasonable under the circumstances, including but not limited to the potential impacts arising from the COVID-19 pandemic. These estimates are based on information available as of the date of the condensed consolidated financial statements, and assumptions are inherently subjective in nature. Therefore, actual results could differ from management’s estimates.
Significant Accounting Policies	Significant Accounting Policies. The Company’s significant accounting policies are disclosed in its Annual Report.
Comprehensive Loss	Comprehensive Loss. For all periods presented, comprehensive loss approximated net loss in the condensed consolidated statements of operations and differences were not material. Therefore, the condensed consolidated statements of comprehensive loss have been omitted.
Adopted Accounting Standards	Adopted Accounting Standards Financial Instruments-Credit Losses . On February 1, 2020, the Company adopted Accounting Standard Update (“ASU”) 2016-13, Financial Instruments-Credit Losses (Topic 326) : Measurement of Credit Losses on Financial Instruments , which replaced the legacy incurred loss impairment model with an expected credit loss model. The Company’s accounts receivable, convertible note receivable and available-for-sale debt securities are subject to this standard. The standard was adopted using the modified retrospective transition method, with no adjustment to accumulated deficit. Adoption did not have a material impact on the Company’s condensed consolidated financial statements and related disclosures. The Company will continue to actively monitor the impact of the COVID-19 pandemic on its estimate of expected credit losses. Fair Value Measurement. On February 1, 2020, the Company adopted ASU 2018-13 , Changes to Disclosure Requirements for Fair Value Measurements (Topic 820), which improved the effectiveness of disclosure requirements for recurring and nonrecurring fair value measurements. The standard removes, modifies, and adds certain disclosure requirements. Adoption did not have an impact on the Company’s condensed consolidated financial statements and related disclosures.
Accounting Standards Not Yet Adopted	Accounting Standards Not Yet Adopted Income Taxes. In December 2019, the FASB issued ASU 2019-12, Income Taxes (Topic 740) : Simplifying the Accounting for Income Taxes , which simplifies certain aspects of the accounting for income taxes as well as clarifies and amends existing guidance to improve consistent application. The amendment is effective for the Company beginning fiscal 2022. The Company is evaluating the effect of adopting this new guidance, but does not expect adoption will have a material impact on its consolidated financial statements.

Revenue and Deferred Revenue (T

Revenue and Deferred Revenue (Tables)	9 Months Ended
	Oct. 31, 2020
Revenue From Contract With Customer [Abstract]
Summary of Revenue Disaggregated by Revenue Source	Revenue disaggregated by revenue source consisted of the following (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Subscription and services revenue $ 39,633 $ 36,489 $ 115,749 $ 102,070 Product and other revenue 3,334 3,106 8,936 8,875 Total revenue $ 42,967 $ 39,595 $ 124,685 $ 110,945
Concentration of Net Accounts Receivable Balance	Customers who represented 10% or more of the Company’s net accounts receivable balance were as follows: As of October 31, 2020 January 31, 2020 Customer A 11 % * Customer B 10 % * * Less than 10% of net accounts receivable for the period indicated.
Components of Deferred Revenue	Deferred revenue consisted of the following (in thousands): As of October 31, 2020 January 31, 2020 Subscription and services $ 16,333 $ 15,892 Product and other 69 79 Total deferred revenue $ 16,402 15,971 Less: current deferred revenue 16,313 15,797 Non-current deferred revenue included in other long-term liabilities $ 89 $ 174

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Oct. 31, 2020
Fair Value Disclosures [Abstract]
Schedule of Financial Assets and Liabilities at Fair Value	The Company’s financial assets that are measured at fair value on a recurring basis by level within the fair value hierarchy were as follows (in thousands): Balance as of October 31, 2020 Balance as of January 31, 2020 Level 1 Level 2 Total Level 1 Level 2 Total Cash and cash equivalents: Money market funds $ 1,158 $ — $ 1,158 $ 4,822 $ — $ 4,822 U.S. treasury securities 1,000 — 1,000 — — — Corporate debt securities — 250 250 — — — Total cash equivalents $ 2,158 $ 250 $ 2,408 $ 4,822 $ — $ 4,822 Cash 13,103 6,858 Total cash and cash equivalents $ 15,511 $ 11,680 Short-term investments: U.S. treasury securities $ 9,010 $ — $ 9,010 $ 4,492 $ — $ 4,492 Corporate debt securities — 1,517 1,517 — 3,504 3,504 U.S. agency securities — 1,000 1,000 — — — Commercial paper — 275 275 — 5,482 5,482 Asset-backed securities — 303 303 — 906 906 Total short-term investments $ 9,010 $ 3,095 $ 12,105 $ 4,492 $ 9,892 $ 14,384
Schedule of Contractual Maturities of Short-term Investments	The contractual maturities of short-term investments were as follows (in thousands): As of October 31, 2020 January 31, 2020 Due in one year or less $ 12,105 $ 13,145 Due after one year to two years — 1,239 Total $ 12,105 $ 14,384

Balance Sheet Components (Table

Balance Sheet Components (Tables)	9 Months Ended
	Oct. 31, 2020
Balance Sheet Components [Abstract]
Components of Inventories	The following sections and tables provide details of selected balance sheet items (in thousands): Inventories As of October 31, 2020 January 31, 2020 Finished goods $ 8,787 $ 6,988 Raw materials 1,446 1,381 Total inventory $ 10,233 $ 8,369
Components of Acquired Intangible Assets	Acquired intangible assets As of October 31, 2020 January 31, 2020 Customer relationships $ 5,081 $ 5,841 Developed technology 471 622 Trade names 287 355 Total intangible assets $ 5,839 $ 6,818
Components of Other Assets	Other assets As of October 31, 2020 January 31, 2020 Prepaid expenses $ 4,337 $ 2,739 Deferred sales commissions, current 4,184 2,525 Convertible note receivable, including accrued interest 1,566 1,453 Deferred inventory costs 371 867 Other current assets 124 1,408 Total other current assets $ 10,582 $ 8,992 Deferred sales commissions, non-current $ 10,293 $ 7,412 Other non-current assets 682 774 Total other non-current assets $ 10,975 $ 8,186
Components of Accrued Expenses and Other Current Liabilities	Accrued expenses and other current liabilities As of October 31, 2020 January 31, 2020 Payroll and related expenses $ 8,909 $ 8,942 Regulatory fees and taxes 4,675 4,777 Short-term operating lease liabilities 3,864 3,263 Customer sales incentives 1,021 1,293 Other 2,962 4,301 Total accrued expenses $ 21,431 $ 22,576

Operating Leases (Tables)

Operating Leases (Tables)	9 Months Ended
	Oct. 31, 2020
Leases [Abstract]
Summary of Supplemental Balance Sheet Information Related to Leases	Supplemental balance sheet information related to leases was as follows (in thousands): As of October 31, 2020 January 31, 2020 Assets Operating lease right-of-use assets $ 6,209 $ 8,057 Total leased assets $ 6,209 $ 8,057 Liabilities Short-term operating lease liabilities $ 3,864 $ 3,263 Long-term operating lease liabilities 3,029 5,150 Total lease liabilities $ 6,893 $ 8,413
Summary of Supplemental Cash Flow Information Related to Leases	Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Cash payments for operating leases $ 964 $ 534 $ 2,370 $ 1,587 Right-of-use assets recognized in exchange for new operating lease obligations $ 250 $ 1,492 $ 553 $ 1,612
Summary of Maturities of Lease Liabilities Under Non-cancelable Operating Leases	As of October 31, 2020, maturities of lease liabilities under non-cancelable operating leases were as follows (in thousands): Fiscal Years Ending January 31, October 31, 2020 2021 - remainder of fiscal year $ 978 2022 3,950 2023 1,654 2024 492 2025 200 Total lease payments 7,274 Less: imputed interest (381 ) Present value of lease liabilities $ 6,893

Stockholders' Equity (Tables)

Stockholders' Equity (Tables)	9 Months Ended
	Oct. 31, 2020
Equity [Abstract]
Summarizes of Stock Option Activities	Stock option activity for the nine months ended October 31, 2020 was as follows: Weighted Average Aggregate Shares Exercise Price Intrinsic Value (in thousands) Per Share (in thousands) Balance as of January 31, 2020 1,416 $ 7.35 $ 8,530 Granted 133 $ 10.61 Exercised (141 ) $ 5.51 Canceled (9 ) $ 3.82 Balance as of October 31, 2020 1,399 $ 7.86 $ 8,906 Vested and exercisable as of October 31, 2020 1,187 $ 7.14 $ 8,373
Summarizes of Restricted Stock Units Activities	RSU activity for the nine months ended October 31, 2020 was as follows: Shares (in thousands) Weighted Average Grant-Date Fair Value Per Share Balance as of January 31, 2020 1,657 $ 12.82 Granted 758 $ 10.97 Vested (701 ) $ 11.67 Canceled (57 ) $ 13.05 Balance as of October 31, 2020 1,657 $ 12.46

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	9 Months Ended
	Oct. 31, 2020
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Total Stock-Based Compensation Recognized for Stock-Based Awards in Condensed Consolidated Statements of Operations	Total stock-based compensation recognized for stock-based awards in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Cost of revenue $ 252 $ 335 $ 765 $ 964 Sales and marketing 478 511 1,444 1,480 Research and development 1,095 1,153 3,220 3,487 General and administrative 1,296 1,255 3,790 3,716 Total stock-based compensation expense $ 3,121 $ 3,254 $ 9,219 $ 9,647

Basic and Diluted Net Loss Pe_2

Basic and Diluted Net Loss Per Share (Tables)	9 Months Ended
	Oct. 31, 2020
Earnings Per Share [Abstract]
Computation of Basic and Diluted Net Loss Per Share of Common Stock	The following table sets forth the computation of the Company’s basic and diluted net loss per share of common stock (in thousands, except share and per share data): Three Months Ended Nine Months Ended October 31, 2020 October 31, 2019 October 31, 2020 October 31, 2019 Numerator Net loss $ (413 ) $ (6,784 ) $ (1,846 ) $ (16,507 ) Denominator Weighted-average common shares 22,531,047 21,274,285 22,222,659 20,872,253 Basic and diluted net loss per share $ (0.02 ) $ (0.32 ) $ (0.08 ) $ (0.79 )

Revenue and Deferred Revenue -

Revenue and Deferred Revenue - Additional Information (Details) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2020USD ($)	Oct. 31, 2019	Oct. 31, 2020USD ($)SourceCountryCustomer	Oct. 31, 2019CountryCustomer
Disaggregation Of Revenue [Line Items]
Number of sources of revenue | Source			2
Number of countries outside United States represented 10% or more of total revenue | Country			0	0
Number of customers that individually exceeded 10% of revenue | Customer			0	0
Deferred revenue recognized | $	$ 2.2		$ 14.5
Ooma Residential | Revenue
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	54.00%	55.00%	54.00%	59.00%
Ooma Business | Revenue
Disaggregation Of Revenue [Line Items]
Concentration risk, percentage	44.00%	42.00%	43.00%	38.00%

Revenue and Deferred Revenue _2

Revenue and Deferred Revenue - Summary of Revenue Disaggregated by Revenue Source (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Disaggregation Of Revenue [Line Items]
Total revenue	$ 42,967	$ 39,595	$ 124,685	$ 110,945
Subscription and services revenue
Disaggregation Of Revenue [Line Items]
Total revenue	39,633	36,489	115,749	102,070
Product and other revenue
Disaggregation Of Revenue [Line Items]
Total revenue	$ 3,334	$ 3,106	$ 8,936	$ 8,875

Revenue and Deferred Revenue _3

Revenue and Deferred Revenue - Concentration of Net Accounts Receivable Balance (Details) - Accounts Receivable - Customer Concentration Risk	Oct. 31, 2020
Customer A
Concentration Risk [Line Items]
Concentration risk, percentage	11.00%
Customer B
Concentration Risk [Line Items]
Concentration risk, percentage	10.00%

Revenue and Deferred Revenue _4

Revenue and Deferred Revenue - Components of Deferred Revenue (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Deferred Revenue Arrangement [Line Items]
Deferred revenue	$ 16,402	$ 15,971
Less: current deferred revenue	16,313	15,797
Non-current deferred revenue included in other long-term liabilities	89	174
Subscription and Services
Deferred Revenue Arrangement [Line Items]
Deferred revenue	16,333	15,892
Product and Other
Deferred Revenue Arrangement [Line Items]
Deferred revenue	$ 69	$ 79

Revenue and Deferred Revenue _5

Revenue and Deferred Revenue - Additional Information (Details 1) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2020-11-01 $ in Millions	Oct. 31, 2020USD ($)
Disaggregation Of Revenue [Line Items]
Revenue expected to be recognized from remaining performance obligations	$ 8.2
Revenue expected to be recognized from remaining performance obligations, percentage	51.00%
Revenue expected to be recognized from remaining performance obligations, period	12 months

Fair Value Measurements - Sched

Fair Value Measurements - Schedule of Financial Assets at Fair Value (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	$ 15,511	$ 11,680
Total short-term investments	12,105	14,384
U.S. Treasury Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	9,010	4,492
Corporate Debt Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	1,517	3,504
U.S. Agency Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	1,000
Commercial Paper
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	275	5,482
Asset-backed Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	303	906
Level 1
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	9,010	4,492
Level 1 | U.S. Treasury Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	9,010	4,492
Level 2
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	3,095	9,892
Level 2 | Corporate Debt Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	1,517	3,504
Level 2 | U.S. Agency Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	1,000
Level 2 | Commercial Paper
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	275	5,482
Level 2 | Asset-backed Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total short-term investments	303	906
Cash
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	13,103	6,858
Cash Equivalents
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	2,408	4,822
Cash Equivalents | U.S. Treasury Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	1,000
Cash Equivalents | Corporate Debt Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	250
Cash Equivalents | Money Market Funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	1,158	4,822
Cash Equivalents | Level 1
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	2,158	4,822
Cash Equivalents | Level 1 | U.S. Treasury Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	1,000
Cash Equivalents | Level 1 | Money Market Funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	1,158	$ 4,822
Cash Equivalents | Level 2
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	250
Cash Equivalents | Level 2 | Corporate Debt Securities
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	$ 250

Fair Value Measurements - Addit

Fair Value Measurements - Additional Information (Details) - USD ($)	Oct. 31, 2020	Jan. 31, 2019
Fair Value Disclosures [Abstract]
Fair value level asset and liability	$ 0	$ 0

Fair Value Measurements - Sch_2

Fair Value Measurements - Schedule of Contractual Maturities of Short-term Investments (Details) - Short-term Investments - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Schedule Of Available For Sale Securities [Line Items]
Due in one year or less	$ 12,105	$ 13,145
Due after one year to two years		1,239
Total	$ 12,105	$ 14,384

Balance Sheet Components - Comp

Balance Sheet Components - Components of Inventories (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Inventory Disclosure [Abstract]
Finished goods	$ 8,787	$ 6,988
Raw materials	1,446	1,381
Total inventory	$ 10,233	$ 8,369

Balance Sheet Components - Co_2

Balance Sheet Components - Components of Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Finite Lived Intangible Assets [Line Items]
Total intangible assets	$ 5,839	$ 6,818
Customer relationships
Finite Lived Intangible Assets [Line Items]
Total intangible assets	5,081	5,841
Developed technology
Finite Lived Intangible Assets [Line Items]
Total intangible assets	471	622
Trade names
Finite Lived Intangible Assets [Line Items]
Total intangible assets	$ 287	$ 355

Balance Sheet Components - Addi

Balance Sheet Components - Additional Information (Details) - USD ($)	1 Months Ended	3 Months Ended		9 Months Ended
	Dec. 31, 2018	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019	Jan. 31, 2020
Balance Sheet Components [Line Items]
Amortization expense		$ 300,000	$ 400,000	$ 978,000	$ 900,000
Amortization expense for deferred sales commissions		1,000,000	$ 600,000	2,700,000	$ 1,400,000
Impairment loss in relation to deferred commission costs capitalized				0
Non-cancelable purchase commitments		4,400,000		4,400,000		$ 4,000,000
Global Telecomm Corporation
Balance Sheet Components [Line Items]
Inventory prepayments		700,000		700,000		500,000
Non-cancelable purchase commitments		$ 0		$ 0		$ 2,200,000
Global Telecomm Corporation | Convertible Promissory Note
Balance Sheet Components [Line Items]
Investment in privately-held company	$ 1,300,000
Convertible promissory note, maturity period	18 months
Convertible promissory note, interest rate	10.00%

Balance Sheet Components - Co_3

Balance Sheet Components - Components of Other Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Other Assets [Abstract]
Prepaid expenses	$ 4,337	$ 2,739
Deferred sales commissions, current	4,184	2,525
Convertible note receivable, including accrued interest	1,566	1,453
Deferred inventory costs	371	867
Other current assets	124	1,408
Total other current assets	10,582	8,992
Deferred sales commissions, non-current	10,293	7,412
Other non-current assets	682	774
Total other non-current assets	$ 10,975	$ 8,186

Balance Sheet Components - Co_4

Balance Sheet Components - Components of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Payables And Accruals [Abstract]
Payroll and related expenses	$ 8,909	$ 8,942
Regulatory fees and taxes	4,675	4,777
Short-term operating lease liabilities	3,864	3,263
Customer sales incentives	1,021	1,293
Other	2,962	4,301
Total accrued expenses	$ 21,431	$ 22,576

Operating Leases - Additional I

Operating Leases - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Leases [Abstract]
Operating lease, description			The Company leases its headquarters located in Sunnyvale, California, as well as office and data center space in various locations under non-cancelable operating lease agreements.
Lease costs	$ 1.2	$ 1	$ 3.7	$ 2.7

Operating Leases - Summary of S

Operating Leases - Summary of Supplemental Balance Sheet Information Related to Leases (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Assets
Operating lease right-of-use assets	$ 6,209	$ 8,057
Total leased assets	6,209	8,057
Liabilities
Short-term operating lease liabilities	3,864	3,263
Long-term operating lease liabilities	3,029	5,150
Total lease liabilities	$ 6,893	$ 8,413

Operating Leases - Summary of_2

Operating Leases - Summary of Supplemental Cash Flow Information Related to Leases (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Leases [Abstract]
Cash payments for operating leases	$ 964	$ 534	$ 2,370	$ 1,587
Right-of-use assets recognized in exchange for new operating lease obligations	$ 250	$ 1,492	$ 553	$ 1,612

Operating Leases - Summary of M

Operating Leases - Summary of Maturities of Lease Liabilities Under Non-cancelable Operating Leases (Details) - USD ($) $ in Thousands	Oct. 31, 2020	Jan. 31, 2020
Operating Lease Liabilities Payments Due [Abstract]
2021 - remainder of fiscal year	$ 978
2022	3,950
2023	1,654
2024	492
2025	200
Total lease payments	7,274
Less: imputed interest	(381)
Present value of lease liabilities	$ 6,893	$ 8,413

Stockholders' Equity - Summariz

Stockholders' Equity - Summarizes of Stock Option Activities (Details) $ / shares in Units, $ in Thousands	9 Months Ended
	Oct. 31, 2020USD ($)$ / sharesshares
Number of Shares
Shares, Beginning balance | shares	1,416,000
Shares, Granted | shares	133,000
Shares, Exercised | shares	(141,000)
Shares, Canceled | shares	(9,000)
Shares, Ending balance | shares	1,399,000
Shares, Vested and exercisable | shares	1,187,000
Weighted Average Exercise Price Per Share
Weighted Average Exercise Price Per Share, Beginning balance | $ / shares	$ 7.35
Weighted Average Exercise Price Per Share, Granted | $ / shares	10.61
Weighted Average Exercise Price Per Share, Exercised | $ / shares	5.51
Weighted Average Exercise Price Per Share, Canceled | $ / shares	3.82
Weighted Average Exercise Price Per Share, Ending balance | $ / shares	7.86
Weighted Average Exercise Price Per Share, Vested and exercisable | $ / shares	$ 7.14
Aggregate Intrinsic Value
Aggregate Intrinsic Value, Beginning balance | $	$ 8,530
Aggregate Intrinsic Value, Ending balance | $	8,906
Aggregate Intrinsic Value, Vested and exercisable | $	$ 8,373

Stockholders' Equity - Addition

Stockholders' Equity - Additional Information (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019
ESPP
Stockholders Equity Note Disclosure [Line Items]
Number of shares of common stock issued under ESPP	0.2	0.2
Weighted purchase price of shares of common stock under ESPP	$ 9.98	$ 9.97
Stock Options
Stockholders Equity Note Disclosure [Line Items]
Aggregate intrinsic value of vested options exercised	$ 1.1	$ 1.9
Weighted-average grant date fair value of options granted	$ 4.72	$ 7.13

Stockholders' Equity - Summar_2

Stockholders' Equity - Summarizes of Restricted Stock Units Activities (Details) - Restricted Stock Units (RSUs)	9 Months Ended
	Oct. 31, 2020$ / sharesshares
Number of Shares
Shares, RSUs Beginning Balance | shares	1,657,000
Shares, Granted | shares	758,000
Shares, Vested | shares	(701,000)
Shares, Canceled | shares	(57,000)
Shares, RSUs Ending Balance | shares	1,657,000
Weighted Average Grant-Date Fair Value Per Share
Weighted Average Grant-Date Fair Value Per Share, Beginning Balance | $ / shares	$ 12.82
Weighted Average Grant-Date Fair Value Per Share, Granted | $ / shares	10.97
Weighted Average Grant-Date Fair Value Per Share, Vested | $ / shares	11.67
Weighted Average Grant-Date Fair Value Per Share, Canceled | $ / shares	13.05
Weighted Average Grant-Date Fair Value Per Share, Ending Balance | $ / shares	$ 12.46

Stock-Based Compensation - Tota

Stock-Based Compensation - Total Stock-Based Compensation Recognized for Stock-Based Awards in Condensed Consolidated Statements of Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	$ 3,121	$ 3,254	$ 9,219	$ 9,647
Cost of revenue
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	252	335	765	964
Sales and marketing
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	478	511	1,444	1,480
Research and development
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	1,095	1,153	3,220	3,487
General and administrative
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation	$ 1,296	$ 1,255	$ 3,790	$ 3,716

Stock-Based Compensation - Addi

Stock-Based Compensation - Additional Information (Details) - USD ($) $ in Millions	24 Months Ended
	Oct. 31, 2022	Oct. 31, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized share-based compensation expense related to unvested share-based awards		$ 21.5
Scenario forecast
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based payment awards offering period	2 years

Income Taxes - Additional Infor

Income Taxes - Additional Information (Details) - USD ($)	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Income Tax [Line Items]
Income tax expense (benefit)		$ (28,000)		$ (66,000)
Unrecognized tax benefits	$ 7,200,000		$ 7,200,000
Interest expense or penalties related to unrecognized tax benefits			0
Voxter Communications Inc
Income Tax [Line Items]
Income tax expense (benefit)	$ 0	$ (28,000)	$ 0	$ (66,000)

Basic and Diluted Net Loss Pe_3

Basic and Diluted Net Loss Per Share - Computation of Basic and Diluted Net Loss Per Share of Common Stock (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended						9 Months Ended
	Oct. 31, 2020	Jul. 31, 2020	Apr. 30, 2020	Oct. 31, 2019	Jul. 31, 2019	Apr. 30, 2019	Oct. 31, 2020	Oct. 31, 2019
Numerator
Net loss	$ (413)	$ (367)	$ (1,066)	$ (6,784)	$ (4,983)	$ (4,740)	$ (1,846)	$ (16,507)
Denominator
Weighted-average common shares	22,531,047			21,274,285			22,222,659	20,872,253
Basic and diluted net loss per share	$ (0.02)			$ (0.32)			$ (0.08)	$ (0.79)

Basic and Diluted Net Loss Pe_4

Basic and Diluted Net Loss Per Share - Additional Information (Details) - shares shares in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2020	Oct. 31, 2019	Oct. 31, 2020	Oct. 31, 2019
Earnings Per Share [Abstract]
Potentially dilutive securities excluded from the computation of diluted net loss per share	3.4	3.5	3.4	3.5

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Details) - USD ($)	9 Months Ended	12 Months Ended
	Oct. 31, 2020	Jan. 31, 2020
Commitments And Contingencies Disclosure [Abstract]
Non-cancelable purchase commitments	$ 4,400,000	$ 4,000,000
Accrued liabilities for loss contingencies	0
Cumulative charges of litigation loss	$ 0	$ 600,000