22 NASDAQ: NTLS NTELOS Holdings Corp. ARPU Reconciliation Average Monthly Revenue per User (ARPU) 1 4Q12 3Q12 2Q12 1Q12 4Q11 FY 2012 (In thousands, except for subscribers and ARPU) Operating Revenues 117,398 $ 114,466 $ 111,585 $ 110,540 $ 105,996 $ 453,989 $ Less: Equipment revenue from sales to new customers (3,808) (3,333) (4,026) (3,874) (2,877) (15,041) Less: Equipment revenue from sales to existing customers (3,315) (3,416) (3,903) (4,403) (3,642) (15,037) Less: Wholesale, other and adjustments (41,488) (42,380) (41,061) (40,836) (39,326) (165,765) Gross subscriber revenue 68,787 65,337 62,595 61,427 60,151 258,146 Less: prepay subscriber revenue (14,823) (14,103) (14,001) (13,403) (11,588) (56,330) Less: adjustments to prepay subscriber revenue (237) (434) (382) (653) (304) (1,706) Gross postpay subscriber revenue 53,727 $ 50,800 $ 48,212 $ 43,371 $ 48,259 $ 200,110 $ Prepay subscriber revenue 14,823 14,103 14,001 13,403 11,588 56,330 Plus: adjustments to prepay subscriber revenue 237 434 382 653 304 1,706 Gross prepay subscriber revenue 15,060 $ 14,537 $ 14,383 $ 14,056 $ 11,892 $ 58,036 $ Average number of subscribers 434,457 427,610 422,247 417,195 412,851 425,377 Total ARPU 52.78 $ 50.93 $ 49.41 $ 49.08 $ 48.57 $ 50.57 $ Average number of postpay subscribers 292,668 287,165 284,834 289,047 292,775 288,428 Postpay ARPU 61.19 $ 58.97 $ 56.42 $ 54.63 $ 54.94 $ 57.82 $ Average number of prepay subscribers 141,789 140,446 137,413 128,148 120,076 136,949 Prepay ARPU 35.41 $ 34.50 $ 34.89 $ 36.56 $ 33.01 $ 35.31 $ Gross subscriber revenue 68,787 65,337 62,595 61,427 60,151 258,146 Less: voice and other feature revenue (41,379) (39,366) (37,708) (37,579) (38,651) (156,032) Data revenue 27,408 $ 25,971 $ 24,887 $ 23,848 $ 21,500 $ 102,114 $ Average number of subscribers 434,457 427,610 422,247 417,195 412,851 425,377 Total Data ARPU 21.03 $ 20.25 $ 19.65 $ 19.05 $ 17.36 $ 20.00 $ Gross postpay subscriber revenue 53,727 50,800 48,212 47,371 48,259 200,110 Less: postpay voice and other feature revenue (34,651) (33,028) (31,490) (31,432) (33,224) (130,601) Postpay data revenue 19,076 $ 17,772 $ 16,722 $ 15,939 $ 15,035 $ 69,509 $ Gross prepay subscriber revenue 15,060 14,537 14,383 14,056 11,892 58,036 Less: prepay voice and other feature revenue (6,728) (6,338) (6,218) (6,147) (5,427) (25,431) Prepay data revenue 8,332 $ 8,199 $ 8,165 $ 7,909 $ 6,465 $ 32,605 $ Average number of postpay subscribers 292,668 287,165 284,834 289,047 292,775 288,428 Postpay data ARPU 21.73 $ 20.63 $ 19.57 $ 18.38 $ 17.12 $ 20.08 $ Average number of prepay subscribers 141,789 140,445 137,413 128,148 120,076 136,949 Prepay data ARPU 19.59 $ 19.46 $ 19.81 $ 20.57 $ 17.95 $ 19.84 $ Average monthly revenue per user (ARPU) is computed by dividing service revenues per period by the average number of subscribers during that period. ARPU as defined may not be similar to ARPU measures of other companies, is not a measurement under GAAP and should be considered in addition to, but not as a substitute for, the information contained in the Company’s consolidated statements of operations. The Company closely monitors the effects of new rate plans and service offerings on ARPU in order to determine their effectiveness. ARPU provides management useful information concerning the appeal of NTELOS rate plans and service offerings and the Company’s performance in attracting and retaining high-value customers. 1 |