Innerworkings (INWK) 10-Q 12 Nov 19 2019 Q3 Quarterly report Financial data

Cover

Cover - shares	9 Months Ended
	Sep. 30, 2019	Nov. 11, 2019
Cover page.
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2019
Document Transition Report	false
Entity File Number	000-52170
Entity Registrant Name	INNERWORKINGS, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-5997364
Entity Address, Address Line One	203 North LaSalle Street
Entity Address, Address Line Two	Suite 1800
Entity Address, City or Town	Chicago
Entity Address, State or Province	IL
Entity Address, Postal Zip Code	60601
City Area Code	(312)
Local Phone Number	642-3700
Title of 12(b) Security	Common Stock, $0.0001 par value
Trading Symbol	INWK
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding (in shares)		52,132,517
Entity Central Index Key	0001350381
Current Fiscal Year End Date	--12-31
Amendment Flag	false
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2019

Condensed Consolidated Statemen

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Income Statement [Abstract]
Revenue	$ 286,525	$ 270,850	$ 837,816	$ 827,356
Cost of goods sold	218,356	206,808	639,385	632,376
Gross profit	68,169	64,042	198,431	194,980
Operating expenses:
Selling, general and administrative expenses	59,938	56,142	174,404	176,312
Depreciation and amortization	3,090	3,265	8,939	10,438
Goodwill impairment	0	27,887	0	27,887
Intangible and other asset impairments	0	16,818	0	16,818
Restructuring charges	3,055	3,142	10,687	3,142
Income (loss) from operations	2,086	(43,212)	4,401	(39,617)
Other income (expense):
Interest income	37	19	239	135
Interest expense	(4,376)	(1,769)	(9,608)	(4,854)
Other expense	(1,736)	(301)	(2,196)	(1,734)
Total other expense	(6,075)	(2,051)	(11,565)	(6,453)
Loss before income taxes	(3,989)	(45,263)	(7,164)	(46,070)
Income tax expense (benefit)	(1,815)	(326)	(1,359)	851
Net loss	$ (2,174)	$ (44,937)	$ (5,805)	$ (46,921)
Basic and diluted net loss per share (in dollars per share)	$ (0.04)	$ (0.87)	$ (0.11)	$ (0.90)
Comprehensive loss	$ (3,910)	$ (46,646)	$ (6,541)	$ (50,872)

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 38,488	$ 26,770
Accounts receivable, net of allowance for doubtful accounts of $4,247 and $4,880, respectively	190,992	193,253
Unbilled revenue	65,584	46,474
Inventories	64,136	56,001
Prepaid expenses	13,973	16,982
Other receivables	39,317	23,727
Other current assets	13,271	10,379
Total current assets	425,761	373,586
Property and equipment, net	36,714	82,933
Intangibles and other assets:
Goodwill	152,191	152,158
Intangible assets, net	8,230	9,828
Right of use assets, net	51,726
Deferred income taxes	1,112	1,195
Other non-current assets	4,333	2,976
Total intangibles and other assets	217,592	166,157
Total assets	680,067	622,676
Current liabilities:
Accounts payable	169,173	158,449
Accrued expenses	44,096	35,474
Deferred revenue	18,526	17,614
Other current liabilities	32,325	26,231
Total current liabilities	274,955	380,504
Lease liabilities	47,094
Deferred income taxes	8,257	8,178
Other non-current liabilities	2,486	50,903
Total liabilities	499,612	439,585
Commitments and contingencies
Stockholders' equity:
Common stock, par value $0.0001 per share, 200,000 shares authorized, 64,802, and 64,495 shares issued, and 52,114 and 51,807 shares outstanding, respectively	6	6
Additional paid-in capital	243,706	239,960
Treasury stock at cost, 12,688 and 12,688 shares, respectively	(81,471)	(81,471)
Accumulated other comprehensive loss	(25,045)	(24,309)
Retained earnings	43,259	48,905
Total stockholders' equity	180,455	183,091
Total liabilities and stockholders' equity	680,067	622,676
Term loan facility
Current liabilities:
Less: Current portion of ABL Credit Facility for UK Borrowings	6,250
Line of credit, non-current	89,991
ABL Credit Agreement | Revolving credit facility
Current liabilities:
Less: Current portion of ABL Credit Facility for UK Borrowings	4,585	142,736
Line of credit, non-current	76,829	0
Term Loan Credit Agreement | Term loan facility
Current liabilities:
Less: Current portion of ABL Credit Facility for UK Borrowings	6,250	0
Line of credit, non-current	$ 89,991	$ 0

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Statement of Financial Position [Abstract]
Accounts receivable, allowance for doubtful accounts	$ 4,247	$ 4,880
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	200,000,000	200,000,000
Common stock, shares issued (in shares)	64,802,000	64,495,000
Common stock, shares outstanding (in shares)	52,114,000	51,807,000
Treasury stock at cost (in shares)	12,688,000	12,688,000

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Treasury Stock	Additional Paid-in-Capital	Accumulated Other Comprehensive Loss	Retained Earnings
Beginning balance (in shares) at Dec. 31, 2017		64,075,000	10,020,000
Beginning balance at Dec. 31, 2017	$ 284,545	$ 6	$ (55,873)	$ 235,199	$ (19,229)	$ 124,442
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(46,921)					(46,921)
Total other comprehensive income - foreign currency translation adjustments	(3,951)				(3,951)
Comprehensive loss	(50,872)
Issuance of common stock upon exercise of stock awards, net of withheld shares (in shares)		359,000
Issuance of common stock upon exercise of stock awards, net of withheld shares	$ (438)			(438)
Acquisition of treasury shares (in shares)	2,667,732		2,668,000
Acquisition of treasury shares	$ (25,598)		$ (25,598)
Stock-based compensation expense	3,624			3,624
Ending balance (in shares) at Sep. 30, 2018		64,434,000	12,688,000
Ending balance at Sep. 30, 2018	211,896	$ 6	$ (81,471)	238,385	(23,180)	78,156
Beginning balance (in shares) at Jun. 30, 2018		64,372,000	12,688,000
Beginning balance at Jun. 30, 2018	257,791	$ 6	$ (81,471)	237,634	(21,472)	123,094
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(44,937)					(44,937)
Total other comprehensive income - foreign currency translation adjustments	(1,708)				(1,708)
Comprehensive loss	(46,646)
Issuance of common stock upon exercise of stock awards, net of withheld shares (in shares)		62,000
Issuance of common stock upon exercise of stock awards, net of withheld shares	(50)			(50)
Stock-based compensation expense	801			801
Ending balance (in shares) at Sep. 30, 2018		64,434,000	12,688,000
Ending balance at Sep. 30, 2018	211,896	$ 6	$ (81,471)	238,385	(23,180)	78,156
Beginning balance (in shares) at Dec. 31, 2018		64,495,000	12,688,000
Beginning balance at Dec. 31, 2018	183,091	$ 6	$ (81,471)	239,960	(24,309)	48,905
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(5,805)					(5,805)
Total other comprehensive income - foreign currency translation adjustments	(736)				(736)
Comprehensive loss	(6,541)
Issuance of common stock upon exercise of stock awards, net of withheld shares (in shares)		307,000
Issuance of common stock upon exercise of stock awards, net of withheld shares	(179)			(179)
Stock-based compensation expense	3,925			3,925
Ending balance (in shares) at Sep. 30, 2019		64,802,000	12,688,000
Ending balance at Sep. 30, 2019	180,455	$ 6	$ (81,471)	243,706	(25,045)	43,259
Beginning balance (in shares) at Jun. 30, 2019		64,629,000	12,688,000
Beginning balance at Jun. 30, 2019	182,669	$ 6	$ (81,471)	242,010	(23,309)	45,433
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(2,174)
Total other comprehensive income - foreign currency translation adjustments	(1,736)				(1,736)
Comprehensive loss	(3,910)
Issuance of common stock upon exercise of stock awards, net of withheld shares (in shares)		173,000
Issuance of common stock upon exercise of stock awards, net of withheld shares	(88)			(88)
Stock-based compensation expense	1,784			1,784
Ending balance (in shares) at Sep. 30, 2019		64,802,000	12,688,000
Ending balance at Sep. 30, 2019	$ 180,455	$ 6	$ (81,471)	$ 243,706	$ (25,045)	$ 43,259

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2018
Cash flows from operating activities
Net loss	$ (2,174)	$ (44,937)	$ (5,805)	$ (46,921)
Adjustments to reconcile net loss to net cash from operating activities:
Depreciation and amortization	3,090	3,265	8,939	10,438
Stock-based compensation expense			4,219	3,624
Bad debt provision			1,447	888
Implementation cost amortization			250	344
Goodwill impairment	0	27,887	0	27,887
Intangible and long-lived asset impairment	0	16,818	0	16,818
Change in fair value of warrant			950	0
Change in fair value of embedded derivative			(97)	0
Unrealized foreign exchange loss			986	0
Other operating activities			705	(189)
Change in assets:
Accounts receivable and unbilled revenue			(21,245)	5,810
Inventories			(8,767)	(16,469)
Prepaid expenses and other assets			(29,141)	(7,903)
Change in liabilities:
Accounts payable			12,403	20,350
Accrued expenses and other liabilities			25,378	(4,572)
Net cash (used in) provided by operating activities			(9,778)	10,105
Cash flows from investing activities
Purchases of property and equipment			(10,012)	(7,835)
Payments for acquisition, net of cash acquired			(390)	0
Net cash used in investing activities			(10,402)	(7,835)
Cash flows from financing activities
Short-term secured repayments			(833)
Short-term secured borrowings				55
Repurchases of common stock			0	(25,689)
Proceeds from exercise of stock options			63	416
Payment of debt issuance costs			(5,488)	(545)
Other financing activities			(242)	(746)
Net cash provided by (used in) financing activities			31,139	(3,279)
Effect of exchange rate changes on cash and cash equivalents			759	(1,958)
Increase (decrease) in cash and cash equivalents			11,718	(2,967)
Cash and cash equivalents, beginning of period			26,770	30,562	$ 30,562
Cash and cash equivalents, end of period	$ 38,488	$ 27,595	38,488	27,595	$ 26,770
Revolving credit facility | Credit Agreement
Cash flows from financing activities
Repayments on credit facility			(142,583)
Proceeds from credit facility				23,230
Revolving credit facility | ABL Credit Agreement
Adjustments to reconcile net loss to net cash from operating activities:
Change in fair value of embedded derivative			58
Cash flows from financing activities
Proceeds from credit facility			81,472	0
Term loan facility | Term Loan Credit Agreement
Adjustments to reconcile net loss to net cash from operating activities:
Change in fair value of embedded derivative			39
Cash flows from financing activities
Repayments on credit facility			(1,250)	0
Proceeds from credit facility			$ 100,000	$ 0

Basis of Presentation

Basis of Presentation	9 Months Ended
	Sep. 30, 2019
Accounting Policies [Abstract]
Basis of Presentation	Basis of Presentation Basis of Presentation of Interim Financial Statements The accompanying unaudited condensed consolidated financial statements of InnerWorkings, Inc. and subsidiaries (the “Company”) included herein have been prepared to conform to the rules and regulations of the Securities and Exchange Commission (the “SEC”) and generally accepted accounting principles in the United States (“GAAP”) for interim financial information. Footnote disclosures that would substantially duplicate the disclosures included in the December 31, 2018 audited financial statements have been omitted from these interim unaudited financial statements pursuant to such rules and regulations. In the opinion of management, all adjustments considered necessary for a fair presentation of the accompanying unaudited financial statements have been included, and all adjustments are of a normal and recurring nature. The operating results for the three and nine month periods ended September 30, 2019 are not necessarily indicative of the results to be expected for the full year ending December 31, 2019 . These condensed consolidated interim financial statements and notes should be read in conjunction with the Company’s Consolidated Financial Statements and Notes thereto as of and for the year ended December 31, 2018 included in the Company’s Annual Report on Form 10-K filed with the SEC on March 19, 2019 . Argentinian Highly Inflationary Accounting In the second quarter of 2018 , the Argentinian economy was classified as highly inflationary under GAAP due to multiple years of increasing inflation, the devaluation of the Argentine peso ("ARS") and increasing borrowing rates. Effective July 1, 2018 , the Company's Argentinian subsidiary is being accounted for under highly inflationary accounting rules, which principally means all transactions are recorded in U.S. dollars. The Company uses the official ARS exchange rate to translate the results of its Argentinian operations into U.S. dollars. As of September 30, 2019 , the Company had a balance of net monetary assets denominated in ARS of approximately 58.3 million ARS, and the exchange rate was approximately 57.5 ARS per U.S. dollar. During the three and nine months ended September 30, 2019 , the Company recorded a nominal amount and $0.1 million , respectively, of favorable currency impacts within other expense. For the three and nine months ended September 30, 2019 , the Company's Argentinian operations generated revenue of $0.5 million and $2.2 million and gross margin of $0.1 million and $0.2 million , respectively. During the three and nine months ended September 30, 2018 , the Company recorded $0.1 million of unfavorable currency impacts within other expense. For the three and nine months ended September 30, 2018 , the Company's Argentinian operations generated revenue of $0.6 million and $3.3 million and gross margin of $0.1 million and $0.4 million , respectively. Fair Value Measurements ASC 820, Fair Value Measurement , includes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on observable or unobservable inputs to valuation techniques that are used to measure fair value. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions. The fair value hierarchy consists of the following three levels: • Level 1: Inputs are quoted prices in active markets for identical assets or liabilities. • Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, and inputs other than quoted prices that are observable and market-corroborated inputs, which are derived principally from or corroborated by observable market data. • Level 3: Inputs that are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable. The fair value of revolving credit facilities and long-term debt facilities are determined using current market yields. Fair value accounting requires bifurcation of embedded derivative instruments such as interest rate reset features in debt instruments, and measurement of their fair value for accounting purposes. In determining the appropriate fair value for embedded derivatives, the Company uses a 'with and without' valuation model. Additionally, fair value accounting requires liability-classified awards, such as warrant liabilities, to be measured at fair value for accounting purposes. The fair value of freestanding derivative instruments, such as warrant liabilities, are valued using the Black-Scholes-Merton option pricing model. Once determined, derivative liabilities and warrant liabilities are adjusted to reflect fair value at each reporting period end, with any increase or decrease in the fair value being recorded within other expense as an adjustment to fair value of derivatives. Deferred Financing Fees and Debt Discounts Deferred financing fees represent third-party debt issuance costs associated with the related debt facility. Deferred financing fees and related derivative and warrant features associated with the Company’s long-term debt agreement are treated as a discount on the long-term debt and amortized using the effective interest rate method. Derivative features associated with the Company’s revolving credit agreement are treated as a discount on the revolving credit facility and amortized using the straight-line method. Deferred financing fees related to the Company's revolving credit facility are capitalized and reflected as deferred financing costs within other non-current assets and are amortized over the term of the revolving credit facility. Debt discounts on the Company’s revolving credit facility and long-term debt are reflected as a direct deduction from the carrying amount of the long-term portion of the related debt liability. Recent Accounting Pronouncements Recently Adopted Accounting Standards In February 2016 , the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019 , using the modified retrospective approach, which allows the Company to apply ASC 840, Leases , in the comparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. The Company elected to use the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and (iii) initial direct costs resulting from the lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets. The Company elected to apply the short-term lease exception, which allows the Company to keep leases with terms of 12 months or less off the balance sheet. The Company also elected to combine lease and non-lease components as a single component for the Company's entire population of lease assets. Adoption of the new standard resulted in the recording of net lease assets and lease liabilities of approximately $39.4 million and $41.5 million , respectively, as of January 1, 2019 . The $2.1 million difference in the lease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of $1.0 million of build-to-suit financing lease assets that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the related deferred tax effect of $0.3 million . Adoption of ASU 2016-02 did not materially impact the Company's consolidated net earnings or cash flows and did not have a notable impact on the Company's liquidity or debt-covenant compliance under the Company's current agreements. In the first quarter of 2019, the FASB issued ASU No. 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income , which amends ASC 220, Income Statement - Reporting Comprehensive Income . This ASU allows a reclassification from accumulated OCI to retained earnings for stranded tax effects resulting from tax reform. This update is effective for fiscal years beginning after December 15, 2018, including interim periods therein, and early adoption is permitted. An election was not made to reclassify the income tax effects of the Tax Cuts and Jobs Act (“Tax Reform Act”) from accumulated other comprehensive income to retained earnings. The adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Recently Issued Accounting Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires entities to measure the impairment of certain financial instruments, including trade receivables, based on expected losses rather than incurred losses. The guidance introduces a new credit reserving methodology known as the Current Expected Credit Loss (CECL) methodology, which will alter the estimation process, inputs, and assumptions used in estimating credit losses. The effective date is for fiscal years beginning after December 15, 2019, with early adoption permitted for financial statement periods beginning after December 15, 2018. The CECL methodology requires measurement of expected credit losses for the estimated life of the financial instrument, not only based on historical experience and current conditions, but also by including reasonable and supportable forecasts incorporating forward-looking information. At the date of adoption, the change in reserves will be recorded in retained earnings as a cumulative-effect adjustment. The Company is continuing its implementation efforts and has substantially completed scoping activities. The Company is in process of developing CECL models for each pool of financial assets based on risk characteristics of each pool. Model creation, model validation, and parallel runs will continue through the remainder of 2019. In addition, the Company continues to develop the business processes, policies, and controls that satisfy the requirements of the new guidance. The actual impact at adoption will depend on the outstanding balances, characteristics of the Company’s receivable portfolios, macroeconomic conditions, and forecasted information at the date of adoption; however, the Company does not expect ASU 2016-13 to have a significant impact to the consolidated financial statements and related disclosures.

Revenue Recognition

Revenue Recognition	9 Months Ended
	Sep. 30, 2019
Revenue from Contract with Customer [Abstract]
Revenue Recognition	Revenue Recognition Nature of Goods and Services The Company primarily generates revenue from the procurement of marketing materials for customers. Service revenue, including creative, design, installation, warehousing and other services, has not been material to the Company’s overall revenue to date. Products and services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual products and services separately if they are distinct - that is, if a product or service is separately identifiable from other items in the bundled package and if a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company includes any fixed charges per its contracts as part of the total transaction price. The transaction price is allocated between separate products and services in a bundle based on their standalone selling prices. The standalone selling prices are generally determined based on the prices at which the Company separately sells the products and services. Contracts may include variable consideration (for example, customer incentives such as rebates), and to the extent that variable consideration is not constrained, the Company includes the expected amount within the total transaction price and updates its assumptions over the duration of the contract. The constraint will generally not result in a reduction in the estimated transaction price. The Company’s performance obligations related to the procurement of marketing materials are typically satisfied upon shipment or delivery of its products to customers. Payment is typically due from the customer at this time or shortly thereafter. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced. The Company does not have material future performance obligations that extend beyond one year. Some service revenue may be recognized over time, but the difference between recognizing that revenue over time versus at a point in time when the service is completed and accepted by the customer is not material to the Company’s overall revenue to date. Costs to Fulfill Customer Contracts and Contract Liabilities The Company capitalizes certain setup costs related to new customers as fulfillment costs. Capitalized contract costs are amortized over the expected period of benefit using the straight-line method which is generally three years. For the three and nine months ended September 30, 2019 , the amount of amortization was $0.04 million and $0.25 million , respectively, and there was no impairment loss in relation to the capitalized costs in either period presented. Contract liabilities are referred to as deferred revenue in the condensed consolidated financial statements. We record deferred revenue when cash payments are received in advance of satisfying our performance obligations, and we recognize revenue as these obligations are satisfied. The following is a summary of the Company's costs to fulfill and contract liabilities as of September 30, 2019 and December 31, 2018 (in thousands): September 30, 2019 December 31, 2018 Costs to fulfill $ 1,272 $ 1,152 Contract liabilities 18,526 17,614 Cash received 7,622 11,387 Revenue recognized $ 6,710 $ 11,850 Costs to Obtain a Customer Contract The Company incurs certain incremental costs to obtain a contract that the Company expects to recover. The Company applies a practical expedient and recognizes the incremental costs of obtaining contracts as an expense when incurred if the amortization period of the assets that the Company otherwise would have recognized is one year or less. No incremental costs to obtain a contract incurred by the Company during the nine months ended September 30, 2019 and 2018 were required to be capitalized. These costs would primarily relate to commissions paid to our account executives and are included in selling, general and administrative expenses. Transaction Price Allocated to Remaining Performance Obligations ASC 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of September 30, 2019 . The Company does not have material future performance obligations that extend beyond one year. Accordingly, the Company has applied the optional exemption for contracts that have an original expected duration of one year or less. The nature of the remaining performance obligations as well as the nature of the variability and how it will be resolved is described above.

Leases

Leases	9 Months Ended
	Sep. 30, 2019
Leases [Abstract]
Leases	Leases The Company leases office space, warehouses, automobiles, and equipment. The Company determines whether a contract is or contains a lease at the inception of the contract. A contract will be deemed to be or contain a lease if the contract conveys the right to control and direct the use of identified office space, warehouse or equipment for a period of time in exchange for consideration. The Company generally must also have the right to obtain substantially all the economic benefits from the use of the office space, warehouse and equipment. The leases are recorded as right-of-use ("ROU") assets and lease liabilities for leases with terms greater than 12 months. The Company’s leases generally have terms of 1 - 10 years , with certain leases including renewal options to extend the leases for additional periods at the Company’s discretion. Generally, the lease term is the minimum of the noncancelable period of the lease, as the Company is not reasonably certain to exercise renewal options. Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Tenant allowances used to fund leasehold improvements are recognized when earned and reduce the right-of-use asset related to the lease. These are amortized through the right-of-use asset as reductions of expense over the lease term. Operating lease assets and liabilities are recognized at the lease commencement date. Operating lease liabilities represent the present value of lease payments not yet paid. Operating lease assets represent the right to use an underlying asset and are based upon the operating lease liabilities adjusted for prepayments or accrued lease payments, initial direct costs, lease incentives, and impairment of operating lease assets. To determine the present value of lease payments not yet paid, the Company estimates incremental secured borrowing rates corresponding to the maturities of the leases. The Company estimates this rate based on prevailing financial market conditions as rates are not implicitly stated in most leases. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants. Leased assets are presented net of accumulated amortization. Variable lease payment amounts that cannot be determined at the commencement of the lease, such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities; instead, these are expensed as incurred and recorded as variable lease expense. Supplemental balance sheet information related to leases was as follows (in thousands): September 30, 2019 Operating leases Right of use assets: Right of use assets $ 51,425 Finance leases Right of use assets: Right of use assets, cost $ 579 Less: Accumulated amortization (278 ) Right of use assets, net $ 301 Total right of use assets, net $ 51,726 Lease liabilities Current Operating $ 8,485 Finance 114 Non-current Operating $ 46,865 Finance 229 Total lease liabilities $ 55,693 The components of lease cost were as follows (in thousands): September 30, 2019 Operating lease cost $ 7,649 Variable lease cost 866 Short-term lease cost 1,530 Finance lease cost: Amortization of right of use assets 57 Interest on lease liabilities 16 Total finance lease cost $ 73 Less: Sublease income (132 ) Total lease cost $ 9,986 Average lease terms and discount rates were as follows: September 30, 2019 Weighted-average remaining lease term (years) Operating leases 6.96 Finance leases 2.92 Weighted-average discount rate Operating leases 6.59 % Finance leases 7.77 % Supplemental cash flow information related to leases was as follows (in thousands): September 30, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from finance leases $ 82 Operating cash flows from operating leases 5,828 Total $ 5,910 The aggregate future lease payments for operating and finance leases as of September 30, 2019 are as follows (in thousands): Operating Finance Remaining 2019 $ 2,638 $ 33 2020 11,089 133 2021 11,873 134 2022 10,292 71 2023 7,804 10 Thereafter 27,210 — Total lease payments $ 70,906 $ 381 Less: Interest (15,556 ) (38 ) Present value of lease liabilities $ 55,350 $ 343 The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101
Leases	Leases The Company leases office space, warehouses, automobiles, and equipment. The Company determines whether a contract is or contains a lease at the inception of the contract. A contract will be deemed to be or contain a lease if the contract conveys the right to control and direct the use of identified office space, warehouse or equipment for a period of time in exchange for consideration. The Company generally must also have the right to obtain substantially all the economic benefits from the use of the office space, warehouse and equipment. The leases are recorded as right-of-use ("ROU") assets and lease liabilities for leases with terms greater than 12 months. The Company’s leases generally have terms of 1 - 10 years , with certain leases including renewal options to extend the leases for additional periods at the Company’s discretion. Generally, the lease term is the minimum of the noncancelable period of the lease, as the Company is not reasonably certain to exercise renewal options. Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Tenant allowances used to fund leasehold improvements are recognized when earned and reduce the right-of-use asset related to the lease. These are amortized through the right-of-use asset as reductions of expense over the lease term. Operating lease assets and liabilities are recognized at the lease commencement date. Operating lease liabilities represent the present value of lease payments not yet paid. Operating lease assets represent the right to use an underlying asset and are based upon the operating lease liabilities adjusted for prepayments or accrued lease payments, initial direct costs, lease incentives, and impairment of operating lease assets. To determine the present value of lease payments not yet paid, the Company estimates incremental secured borrowing rates corresponding to the maturities of the leases. The Company estimates this rate based on prevailing financial market conditions as rates are not implicitly stated in most leases. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants. Leased assets are presented net of accumulated amortization. Variable lease payment amounts that cannot be determined at the commencement of the lease, such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities; instead, these are expensed as incurred and recorded as variable lease expense. Supplemental balance sheet information related to leases was as follows (in thousands): September 30, 2019 Operating leases Right of use assets: Right of use assets $ 51,425 Finance leases Right of use assets: Right of use assets, cost $ 579 Less: Accumulated amortization (278 ) Right of use assets, net $ 301 Total right of use assets, net $ 51,726 Lease liabilities Current Operating $ 8,485 Finance 114 Non-current Operating $ 46,865 Finance 229 Total lease liabilities $ 55,693 The components of lease cost were as follows (in thousands): September 30, 2019 Operating lease cost $ 7,649 Variable lease cost 866 Short-term lease cost 1,530 Finance lease cost: Amortization of right of use assets 57 Interest on lease liabilities 16 Total finance lease cost $ 73 Less: Sublease income (132 ) Total lease cost $ 9,986 Average lease terms and discount rates were as follows: September 30, 2019 Weighted-average remaining lease term (years) Operating leases 6.96 Finance leases 2.92 Weighted-average discount rate Operating leases 6.59 % Finance leases 7.77 % Supplemental cash flow information related to leases was as follows (in thousands): September 30, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from finance leases $ 82 Operating cash flows from operating leases 5,828 Total $ 5,910 The aggregate future lease payments for operating and finance leases as of September 30, 2019 are as follows (in thousands): Operating Finance Remaining 2019 $ 2,638 $ 33 2020 11,089 133 2021 11,873 134 2022 10,292 71 2023 7,804 10 Thereafter 27,210 — Total lease payments $ 70,906 $ 381 Less: Interest (15,556 ) (38 ) Present value of lease liabilities $ 55,350 $ 343 The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101

Goodwill

Goodwill	9 Months Ended
	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	Goodwill The following is a summary of the goodwill balance for each reportable segment as of September 30, 2019 (in thousands): North America EMEA LATAM Total Goodwill as of December 31, 2018 $ 152,158 $ — $ — $ 152,158 Foreign exchange impact 33 — — 33 Goodwill as of September 30, 2019 $ 152,191 $ — $ — $ 152,191 Goodwill represents the excess of purchase price and related costs over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. In accordance with ASC 350, Intangibles – Goodwill and Other , goodwill is not amortized, but instead is tested for impairment annually, or more frequently if circumstances indicate a possible impairment may exist. Absent any interim indicators of impairment, the Company tests for goodwill impairment as of the first day of the fourth fiscal quarter of each year. The fair value estimates used in the goodwill impairment analysis require significant judgment. The fair value estimates were based on assumptions management believes to be reasonable, but that are inherently uncertain, including estimates of future revenue and operating margins and assumptions about the overall economic climate and the competitive environment for the business. The fair value determination of the North America reporting unit primarily relies on management judgments around timing of generating revenue from recent new customer wins as well as timing of benefits expected to be received from the significant restructuring actions currently underway (see Note 6 , Restructuring Activities ). If assumptions surrounding either of these factors change, then a future impairment charge may occur. The goodwill impairment charge recorded to the North America reporting unit, as outlined below, represents a partial impairment of the North America segment goodwill, which resulted in “at risk” goodwill under ASC 350, Intangibles – Goodwill and Oth e r . The Company's policy is to include enhanced disclosures should the fair value of the North America segment exceed the carrying value by less than 30 percent at the date of the most recent step one test and the Company fails to meet projections used by management in determining the fair value of the reporting unit or market indicators exist which could lead management to believe the reporting unit may be impaired. The Company considered indicators for impairment and did not identify any that would have triggered additional impairment testing and analysis as of September 30, 2019 . 2018 Goodwill Impairment Charges During the quarter ended September 30, 2018 , the Company changed its segments and re-evaluated its reporting units. This change required an interim impairment assessment of goodwill. The Company determined an enterprise value for its North America, EMEA and LATAM reporting units that considered both discounted cash flow and guideline public company methods. The Company further compared the enterprise value of each reporting unit to its respective carrying value. The enterprise value for North America exceeded its carrying value, which indicated that there was no impairment, whereas enterprise values for the EMEA and LATAM reporting units were less than their respective carrying values, and as a result the Company recognized $20.8 million and $7.1 million goodwill impairment charges, respectively. As of December 31, 2018 , the Company performed an interim impairment assessment due to a triggering event caused by a sustained decrease in the Company's stock price. The Company determined an enterprise value for its North America reporting unit that considered both the discounted cash flow and guideline public company methods. The Company further compared the enterprise value of the reporting unit to its carrying value. The enterprise value for the North America reporting unit was less than its carrying value and resulted in a $18.4 million non-cash goodwill impairment charge. No tax benefit was recognized on such charge, and this charge had no impact on the Company's cash flows or compliance with debt covenants. Prior to this 2018 activity, the Company previously recorded gross and accumulated impairment losses of $75.4 million

Other Intangibles and Long-Live

Other Intangibles and Long-Lived Assets	9 Months Ended
	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Other Intangibles and Long-Lived Assets	Other Intangibles and Long-Lived Assets The following is a summary of the Company’s intangible assets as of September 30, 2019 and December 31, 2018 (in thousands): September 30, 2019 December 31, 2018 Weighted Average Life Customer lists $ 73,101 $ 73,792 14.4 Non-competition agreements 942 950 4.1 Trade names 2,510 2,510 13.3 Patents 57 57 9.0 Intangible assets 76,610 77,309 Less: accumulated amortization (68,380 ) (67,481 ) Intangible assets, net $ 8,230 $ 9,828 In accordance with ASC 350, Intangibles - Goodwill and Other , the Company amortizes its intangible assets with finite lives over their respective estimated useful lives and reviews for impairment whenever impairment indicators exist. Impairment indicators could include significant under-performance relative to the historical or projected future operating results, significant changes in the manner of use of assets, significant negative industry or economic trends or significant changes in the Company’s market capitalization relative to net book value. Any changes in key assumptions used by the Company, including those set forth above, could result in an impairment charge and such a charge could have a material adverse effect on the Company’s condensed consolidated statements of comprehensive loss. The Company’s intangible assets consist of customer lists, non-competition agreements, trade names, and patents. The Company’s customer lists, which have an estimated weighted-average useful life of approximately fourteen years , are being amortized using the economic life method. The Company’s non-competition agreements, trade names and patents are being amortized on a straight-line basis over their estimated weighted-average useful lives of approximately four years , thirteen years , and nine years , respectively. Amortization expense related to these intangible assets was $0.6 million and $0.9 million for the three months ended September 30, 2019 and 2018 , respectively, and $1.6 million and $3.2 million for the nine months ended September 30, 2019 and 2018 , respectively. The Company's customer lists had accumulated amortization and impairment of $65.3 million and $64.5 million as of September 30, 2019 and December 31, 2018 , respectively. The Company's non-competition agreements and patents were fully amortized or impaired as of September 30, 2019 and December 31, 2018 . As of September 30, 2019 , estimated amortization expense for the remainder of 2019 and each of the next five years and thereafter is as follows (in thousands): Remainder of 2019 $ 533 2020 2,021 2021 1,783 2022 1,407 2023 962 2024 745 Thereafter 779 $ 8,230 2018 Intangible and Long-Lived Asset Impairment In the third quarter of 2018 , the Company changed its reporting units as part of a segment change, which required an interim impairment assessment. The Company's intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. It was determined that the fair value of intangible assets in EMEA and LATAM was less than the recorded book value of certain customer lists. Additionally, it was determined that the fair value of capitalized costs related to a legacy ERP system in EMEA was less than the recorded book value of such assets. As a result, the Company recognized a $13.8 million non-cash, intangible asset impairment charge related to certain customer lists, which is included in the accumulated amortization balance and impairment above. Of the total charge, $0.6 million related to the LATAM reportable segment, and $13.2 million related to the EMEA reportable segment. During the third quarter of 2018 , the Company also recognized a $3.0 million

Restructuring Activities

Restructuring Activities	9 Months Ended
	Sep. 30, 2019
Restructuring and Related Activities [Abstract]
Restructuring Activities	Restructuring Activities 2018 Restructuring Plan On August 10, 2018 , the Company approved a plan to reduce the Company's cost structure while driving value for its clients and stockholders. The plan was adopted as a result of the Company's determination that its selling, general and administrative costs were disproportionately high in relation to its revenue and gross profit. From adoption through completion of the plan, the Company expects to incur pre-tax cash restructuring charges of $20.0 million to $25.0 million and pre-tax non-cash restructuring charges of $0.4 million . Cash charges are expected to include $12.0 million to $15.0 million for employee severance and related benefits and $8.0 million to $10.0 million for consulting fees and lease and contract terminations. Where required by law, the Company will consult with each of the affected country’s local Works Councils prior to implementing the plan. The plan was expected to be completed by the end of 2019 . On February 21, 2019 , the Board of Directors approved a two-year extension to the restructuring plan through the end of 2021 . The following table summarizes the accrued restructuring activities for this plan for the nine months ended September 30, 2019 (in thousands): Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance at December 31, 2018 $ 357 $ 286 $ 706 $ 1,349 Charges 4,434 851 5,402 10,687 Cash payments (3,217 ) (888 ) (4,968 ) (9,073 ) Non-cash settlements/adjustments 55 (167 ) — (112 ) Balance as of September 30, 2019 $ 1,629 $ 82 $ 1,140 $ 2,851 The Company recorded the following restructuring costs by segment (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 North America $ 2,549 $ 1,666 $ 3,957 $ 1,666 EMEA 112 1,186 1,517 1,186 LATAM 102 290 176 290 Other 292 — 5,037 — Total $ 3,055 $ 3,142 $ 10,687 $ 3,142 From adoption through September 30, 2019 , the Company recognized $16.7 million in total restructuring charges pursuant to the 2018 Restructuring Plan. 2015 Restructuring Plan On December 14, 2015 , the Company approved a global realignment plan that allowed the Company to more efficiently meet client needs across its international platform. Through improved integration of global resources, the plan created back office and other efficiencies and allowed for the elimination of approximately 100 positions. In connection with these actions, the Company incurred total pre-tax cash restructuring charges of $6.7 million , the majority of which were recognized during 2016. These cash charges included approximately $5.6 million for employee severance and related benefits and $1.1 million for lease and contract terminations and other associated costs. The charges were all incurred by the end of 2016 with the final payouts of the charges expected to occur in 2019 . The following table summarizes the accrued restructuring activities for this plan for the nine months ended September 30, 2019 (in thousands), all of which relate to EMEA: Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance as of December 31, 2018 $ 486 $ — $ — $ 486 Cash payments (364 ) — — (364 ) Balance as of September 30, 2019 $ 122 $ — $ — $ 122

Income Taxes

Income Taxes	9 Months Ended
	Sep. 30, 2019
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes On December 22, 2017 , the Tax Reform Act was enacted into law. The Tax Reform Act significantly revises the U.S. corporate income tax laws by, amongst other things, reducing the corporate income tax rate from 35.0% to 21.0% . In addition to the tax rate reduction, the legislation establishes new provisions that affect our 2019 results, including but not limited to: the creation of a new minimum tax called the base erosion anti-abuse tax ("BEAT"); a new provision that taxes U.S. allocated expenses (e.g., interest and general administrative expenses) and currently taxes certain income greater than 10% return on assets from foreign operations called Global Intangible Low-Tax Income (“GILTI”); a new limitation on deductible interest expense; and limitations on the deductibility of certain employee compensation and benefits. The Company's tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items. The Company’s reported effective income tax rate was 45.5% and 0.7% for the three months ended September 30, 2019 and 2018 , respectively. The Company’s reported effective income tax rate was 19.0% and (1.8)% for nine months ended September 30, 2019 and 2018 , respectively. The Company’s effective income tax rate differs from the U.S. federal statutory rate each year due to certain operations that are subject to tax incentives, state and local taxes, valuation allowances, impacts of the Tax Reform Act, and foreign tax rates that are different than the U.S. federal statutory tax rate. In addition, the effective tax rate can be impacted each period by discrete factors and events such as a write-off of a deferred tax asset for stock‑based compensation due to the expiration of unexercised stock options and prior year provision to return adjustments. Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will expire unutilized. At the end of each reporting period, the Company reviews the realizability of its deferred tax assets. There were no material valuation adjustments for the three months ended September 30, 2019 and 2018 . Additionally, the Company continues to incur losses in jurisdictions which have valuation allowances against tax loss carryforwards, so a tax benefit has not been recognized in the financial statements for these losses.

Loss Per Share

Loss Per Share	9 Months Ended
	Sep. 30, 2019
Earnings Per Share [Abstract]
Loss Per Share	Loss Per Share Basic loss per common share is calculated by dividing net loss by the weighted average number of common shares outstanding for the period. Warrants issued in connection with the Company's long-term debt were issued at a nominal exercise price and are considered outstanding at the date of issuance. Diluted loss per share is calculated by dividing net loss by the weighted average shares outstanding assuming dilution. Dilutive common shares outstanding is computed using the Treasury Stock Method and reflects the additional shares that would be outstanding if dilutive stock options were exercised and restricted stock and restricted stock units were settled for common shares during the period. In addition, dilutive shares include any shares issuable related to performance share units ("PSUs") for which the performance conditions have been met as of the end of the period. There were no dilutive effects for securities during the three and nine months ended September 30, 2019 and 2018 as a result of a net loss incurred in each period. The warrants related to the long-term debt are classified and recorded as a liability at fair value with subsequent changes in fair value recognized in earnings. Refer to Note 13 , Long-Term Debt , for additional information. For diluted EPS, fair value adjustments related to the warrants are adjusted out of earnings; however, as a result of the net loss incurred during the period, the adjustment is considered antidilutive and the loss for the period is not adjusted for the three and nine months ended September 30, 2019 . The computations of basic and diluted loss per share for the three and nine months ended September 30, 2019 and 2018 are as follows (in thousands, except per share amounts): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Net loss $ (2,174 ) $ (44,937 ) $ (5,805 ) $ (46,921 ) Shares used in computing per share amounts: Weighted average shares outstanding 51,985 51,688 51,900 52,384 Issuance of warrants 1,335 — 1,335 — Weighted average shares outstanding - basic and diluted 53,320 51,688 53,235 52,384 Basic and diluted net loss per share $ (0.04 ) $ (0.87 ) $ (0.11 ) $ (0.90 )

Related Party Transactions

Related Party Transactions	9 Months Ended
	Sep. 30, 2019
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions The Company provides print procurement services to Arthur J. Gallagher & Co. J. Patrick Gallagher, Jr., a member of the Company’s Board of Directors, is the Chairman, President, and Chief Executive Officer of Arthur J. Gallagher & Co. and has a direct ownership interest in Arthur J. Gallagher & Co. The total amount billed for such print procurement services during the three months ended September 30, 2019 and 2018 was $0.3 million and $0.4 million , respectively, and $1.2 million and $1.1 million during the nine months ended September 30, 2019 and 2018 , respectively. Additionally, Arthur J. Gallagher & Company provides insurance brokerage and risk management services to the Company. As consideration for these services, Arthur J. Gallagher & Company billed the Company $0.2 million for the three and nine months ended September 30, 2019 . The amounts receivable from Arthur J. Gallagher & Co. were $0.3 million and $0.3 million as of September 30, 2019 and December 31, 2018 , respectively. In the fourth quarter of 2017, the Company began providing marketing execution services to Enova International, Inc. ("Enova"). David Fisher, a member of the Company's Board of Directors, is the Chairman and Chief Executive Officer of Enova and has a direct ownership interest in Enova. The total amount billed for such services during the three months ended September 30, 2019 and 2018 was $4.8 million and $2.9 million , respectively, and $10.8 million and $6.9 million during the nine months ended September 30, 2019 and 2018 , respectively. The amounts receivable from Enova were $4.6 million and $2.0 million as of September 30, 2019 and December 31, 2018

Fair Value Measurement

Fair Value Measurement	9 Months Ended
	Sep. 30, 2019
Fair Value Disclosures [Abstract]
Fair Value Measurement	Fair Value Measurement The Company estimates the fair value of the ABL Credit Facility and Term Loan Credit Facility, as defined in Note 12 , Revolving Credit Facilities , and Note 13 , Long-Term Debt , respectively, using current market yields. These current market yields are considered Level 2 inputs. The fair value of the Company’s warrant liabilities recorded in the Company’s financial statements is determined using the Black-Scholes-Merton option pricing model and the quoted price of the Company’s common stock in an active market, volatility and expected life, is a Level 3 measurement. Volatility is based on the actual market activity of the Company’s stock. The expected life is based on the remaining contractual term of the warrants, and the risk-free interest rate is based on the implied yield available on U.S. Treasury Securities with a maturity equivalent to the warrants’ expected life. The table below sets forth the assumptions used within the Black-Scholes-Merton option pricing model to value the Company’s warrant liabilities: Stock price $ 4.43 Exercise price $ 0.01 Time until expiration (years) 4.79 Expected volatility 53.0 % Risk-free interest rate 1.55 % Expected dividend yield — % The fair value of the Company’s embedded derivative liabilities recorded in the Company’s financial statements is determined using a probability-weighted discounted cash flow approach utilizing inputs outlined in Note 12 , Revolving Credit Facilities and Note 13 , Long-Term Debt . The table below sets forth the total fair value of the revolving credit facility and related derivative and term loan and related derivative and warrant as of September 30, 2019 (in thousands): September 30, 2019 Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Total Fair Value ABL Credit Facility $ 123,029 $ — $ 123,029 ABL Credit Facility - derivative — 541 541 Term Loan Credit Facility 91,590 — 91,590 Warrant — 5,254 5,254 Term Loan Credit Facility - derivative — 442 442 Less: Unamortized discount and deferred financing costs (5,258 ) (5,159 ) (10,417 ) Total $ 209,361 $ 1,078 $ 210,439

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Sep. 30, 2019
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal Contingencies In October 2013, the Company removed the former owner of Productions Graphics from his role as President of Productions Graphics, the Company’s French subsidiary. He had been in that role since the Company’s 2011 acquisition of Productions Graphics, a European business then principally owned by him. In December 2013, the former owner of Productions Graphics initiated a wrongful termination claim in the Commercial Court of Paris seeking approximately €0.7 million (approximately $1.0 million ) in fees and damages. In anticipation of this claim, in November 2013, he also obtained a judicial asset attachment order in the amount of €0.7 million (approximately $1.0 million ) as payment security; the attachment order was confirmed in January 2014, and the Company filed an appeal of the order. In March 2015, the appellate court ruled in the Company’s favor in the attachment proceedings, releasing all attachments. The Company disputes the allegations of the former owner of Productions Graphics and intends to vigorously defend these matters. In February 2014, based on a review the Company initiated into certain transactions associated with the former owner of Productions Graphics, the Company concluded that he had engaged in fraud by inflating the results of the Productions Graphics business in order to induce the Company to pay him €7.1 million in contingent consideration pursuant to the acquisition agreement. In light of those findings, in February 2014, the Company filed a criminal complaint in France seeking to redress the harm caused by his conduct and this proceeding is currently pending. In addition, in September 2015, the Company initiated a civil claim in the Paris Commercial Court against the former owner of Productions Graphics, seeking civil damages to redress these same harms. In addition to these pending matters, there may be other potential disputes between the Company and the former owner of Productions Graphics relating to the acquisition agreement. The Company had paid €5.8 million (approximately $8.0 million ) in fixed consideration and €7.1 million (approximately $9.4 million ) in contingent consideration to the former owner of Productions Graphics; the remaining maximum contingent consideration under the acquisition agreemen t was €34.5 million (approximately $37.6 million at the time) and the Company has determined that none of this amount was earned and payable. In January 2014, a former finance employee of Productions Graphics initiated wrongful termination and overtime claims in the Labor Court of Boulogne-Billancourt, and he currently seeks damages of approximately €0.6 million (approximately $0.7 million ). The Company disputes these allegations and intends to vigorously defend these matters. In addition, the Company’s criminal complaint in France, described above, seeks to redress harm caused by this former employee in light of his participation in the fraudulent transactions described above. The labor claim has been stayed in deference to the Company’s related criminal complaint.

Revolving Credit Facilities

Revolving Credit Facilities	9 Months Ended
	Sep. 30, 2019
Debt Disclosure [Abstract]
Revolving Credit Facilities	Revolving Credit Facilities Credit Agreement The Company entered into a Credit Agreement, dated as of August 2, 2010 , subsequently amended most recently as of March 15, 2019 , among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Credit Agreement”). The Company refinanced its debt on July 16, 2019 . At July 15, 2019, immediately preceding the refinancing, the Credit Agreement included a revolving commitment amount of $175.0 million and $160.0 million in the aggregate through September 25, 2019 and September 25, 2020 , respectively (the “Credit Facility”). The Credit Agreement also provided the Company the right to increase the aggregate commitment amount by an additional $50.0 million . Outstanding borrowings under the Credit Facility were guaranteed by the Company’s material domestic subsidiaries, as defined in the Credit Agreement. The Company’s obligations under the Credit Agreement and such domestic subsidiaries’ guaranty obligations were secured by substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit were 50 - 225 basis point spread for loans based on the base rate and 150 - 325 basis point spread for letter of credit fees and loans based on the Eurodollar rate. The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019. All ratios for fiscal periods thereafter remained unchanged. The terms of the Credit Agreement included various covenants, including covenants that require the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Credit Agreement modified the maximum leverage ratio from 3.50 to 1.00 to 4.50 to 1.00 for the trailing twelve months ended December 31, 2018, and from 3.00 to 1.00 to 4.75 to 1.00 for the trailing twelve months ended March 31, 2019. The maximum leverage ratio is 3.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The most recent amendment to the Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018 and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ended March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The Company was in violation of the debt covenants under the Credit Agreement as of June 30, 2019; however, the Company successfully completed refinancing of its debt on July 16, 2019, which is further discussed below. ABL Credit Agreement On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “ABL Credit Agreement”) with Bank of America, N.A., as administrative agent, lender, issuing bank and collateral agent, and JPMorgan Chase Bank, N.A. and PNC Bank, National Association, as lenders (the “ABL Credit Facility”). The Company used the initial proceeds from the ABL Credit Facility (in combination with the initial proceeds from the Term Loan Credit Facility discussed in Note 13 , Long-Term Debt ) to repay in full its existing Credit Facility, along with fees and transaction expenses incurred in connection with the closing of the ABL Credit Facility and for working capital purposes. Some, but not all, lenders from the previous the Credit Agreement continued as lenders in the ABL Credit Agreement. Unamortized deferred financing fees associated with non-continuing lenders of $0.1 million were written off as a result of the refinancing. The ABL Credit Facility consists of a $105.0 million asset-based revolving line of credit, of which up to (i) $15.0 million may be used for UK Revolver Loans (as defined in the ABL Credit Agreement), (ii) $10.5 million may be used for Swingline Loans (as defined in the ABL Credit Agreement), and (iii) $10.0 million may be used for letters of credit. The ABL Credit Agreement provides that the revolving line of credit may be increased by up to an additional $20.0 million following satisfaction of certain conditions. The ABL Credit Facility matures on July 16, 2024 . Advances under the ABL Credit Facility bear interest at either: (a) LIBOR (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for US LIBOR Loans and UK LIBOR Loans (each as defined in the ABL Credit Agreement); (b) the US Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 1.00% to 1.50% for US Base Rate Loans (as defined in the ABL Credit Agreement); or (c) the UK Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for UK Base Rate Loans (as defined in the ABL Credit Agreement). The Company’s obligations under the ABL Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the ABL Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the ABL Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on the Company’s and such subsidiaries’ accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto; and (ii) a second-priority lien on substantially all its other tangible and intangible personal property, including the capital stock of certain of the Company’s direct and indirect subsidiaries. The priority of the liens is described in an intercreditor agreement between Bank of America, N.A. as ABL Agent and TCW Asset Management Company LLC as Term Agent (the “Intercreditor Agreement”). The ABL Credit Agreement contains a minimum fixed charge coverage ratio financial covenant that must be maintained when excess availability falls below a specified amount. In addition, the ABL Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The ABL Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the ABL Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The usage and total commitment of these Loans shall not exceed the respective borrowing base set forth in the ABL Credit Agreement. Within the ABL Credit Agreement, there is a cash dominion requirement for the United States ("US") and United Kingdom ("UK"). In the United States, Bank of America, N.A. (the agent) shall only exercise cash dominion and apply all customer collections of the US borrowers to US obligations when a Trigger Period exists, as defined in the ABL Credit Agreement. In the United Kingdom, all customer collections of the UK borrowers will be applied on a daily basis to any outstanding UK obligations and any credit balance will be transferred back to an account of the UK borrowers. The customer collections of the UK borrowers are only applied against the UK obligations. As a result of the cash dominion, the amount outstanding under the ABL Credit Agreement for UK borrowers has been classified as a current obligation. The amount outstanding under the ABL Credit Agreement for US borrowers has been classified as a long-term obligation, as no Trigger Period has yet occurred nor is considered probable. The amounts outstanding under the ABL Credit Agreement as of September 30, 2019 for the UK borrowers and the US borrowers are $4.6 million and $76.9 million , respectively. At the time of the Company’s debt refinancing, there was $0.3 million of unamortized debt issuance fees associated with lenders under both the prior Credit Agreement and the ABL Credit Agreement. Additionally, the Company incurred $1.7 million of deferred financing fees related to the financing transaction described above. The aforementioned deferred financing fees are presented as an asset and amortized on a straight-line basis over the term of the ABL Credit Agreement. Amortization of deferred financing fees is recorded in interest expense and was approximately $0.1 million . The Company has determined that the interest rate reset features embedded in the ABL Credit Agreement constitute an embedded derivative (collectively, the “ABL Embedded Derivative”) which has been bifurcated from the ABL Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the ABL Embedded Derivative discount through September 30, 2019 . The following schedule shows the change in fair value of the ABL Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (58 ) September 30, 2019 $ 541 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. Refer to Note 10 , Fair Value Measurement , for further discussion. The Company’s ABL Credit Facility at September 30, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 81,472 Less: Current portion of ABL Credit Facility for UK Borrowings (4,585 ) Long-term portion of ABL Credit Facility 76,887 Less: ABL Embedded Derivative Discount (1) (599 ) ABL Embedded Derivative Liability (2) 541 Total Revolving credit facility - non-current $ 76,829 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of September 30, 2019. At September 30, 2019 , the Company had $1.3 million of letters of credit outstanding which have not been drawn upon. On February 22, 2016 , the Company entered into a Revolving Credit Facility (the “Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The Facility includes a revolving commitment amount of $5.0 million whereby maturity dates vary based on each individual drawdown. On July 16, 2019, the Company modified the Facility to decrease the total revolving commitment amount from $5.0 million to $1.0 million . All other terms of the Facility remained unchanged. Outstanding borrowings under the Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the Facility include limitations on use of funds for working capital purposes as well as customary representations and warranties made by the Company. At September 30, 2019 , the Company had $0.5 million of unused availability under the Facility. Long-Term Debt On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “Term Loan Credit Agreement”) with TCW Asset Management Company LLC, as administrative agent and collateral agent, and the financial institutions party thereto as lenders (the “Term Loan Credit Facility”). The Term Loan Credit Facility consists of a $100.0 million term loan facility. The Term Loan Credit Facility matures on July 16, 2024 . Principal on the Term Loan Credit Facility is due in quarterly installments, commencing on September 30, 2019, in an amount equal to $1.3 million per quarter during the first year of the Term Loan Credit Facility and $2.5 million each quarter thereafter. The loans under the Term Loan Credit Facility bear interest at either: (a) the LIBOR Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 6.25% to 10.75% ; or (b) the Prime Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 5.25% to 9.75% . The Company’s obligations under the Term Loan Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the Term Loan Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the Term Loan Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on substantially all its tangible and intangible personal property (other than the assets described in the following clause (ii)), including the capital stock of certain of the Company’s direct and indirect subsidiaries, and (ii) a second priority lien on its accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto. The priority of the liens is described in the Intercreditor Agreement. The Term Loan Credit Agreement contains a minimum fixed charge coverage ratio financial covenant, a maximum total leverage ratio financial covenant, a minimum liquidity financial covenant and a maximum capital expenditures covenant, each of which must be maintained for the periods described in the Term Loan Credit Agreement. In addition, the Term Loan Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The Term Loan Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the Term Loan Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The principal outstanding as of September 30, 2019 is $98.8 million . The Company has determined the interest rate reset features embedded in the Term Loan Credit Agreement constitute an embedded derivative (collectively, the “Term Loan Embedded Derivative”) which has been bifurcated from Term Loan Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the Term Loan Embedded Derivative discount through September 30, 2019. The following schedule shows the change in fair value of the Term Loan Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (39 ) September 30, 2019 $ 442 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. Refer to Note 10 , Fair Value Measurement , for further discussion. In connection with the closing of the Term Loan Credit Agreement, the Company issued a Warrant (as defined below) to Macquarie US Trading LLC, an affiliate of TCW Asset Management Company LLC, to purchase fully paid and non-assessable shares of common stock of the Company. The Warrant is initially exercisable for an aggregate of 1,335,337 shares of the Company’s common stock with a per share exercise price of $0.01 (the “Initial Warrant”). The Initial Warrant is exercisable on or after (A) the date which is 10 days after the earlier of (x) the date that the Company delivers its financial statements for the fiscal quarter ending March 31, 2020 to the administrative agent and (y) May 15, 2020 (the “First Quarter Reporting Period End Date”) through (B) July 16, 2024 . In addition, if either (x) the Total Leverage Ratio (as defined in the Term Loan Credit Agreement) as of March 31, 2020 for the four (4) consecutive fiscal quarter period then ended is greater than 4.25 to 1.00 or (y) the Company fails to deliver financial statements to the administrative agent as required by the Term Loan Credit Agreement for the fiscal quarter ending March 31, 2020, then from the First Quarter Reporting Period End Date through July 16, 2024, the Warrant shall also be exercisable for an additional 2.49% of the Company’s common stock calculated on a fully-diluted basis (the “Additional Warrant” or “Contingent Warrant” and together with the Initial Warrant, the “Warrant”). The Warrant may be exercised on a cashless basis, and the number of shares for which the Warrant are exercisable and the associated exercise price are subject to certain proportional adjustments as set forth in the Warrant. In addition, the holder of the Warrant is entitled to certain piggyback registration rights. In the event that the Total Leverage Ratio is less than 4.00 to 1.00 at any time between April 1, 2020 and March 31, 2021 (the “Buyback Period”) based on financial statements delivered to agent pursuant to the terms of the Term Loan Credit Agreement, and calculated on a pro forma basis factoring in the repurchase described in the Warrant, then on any day during the Buyback Period, the Company shall be permitted, upon 5 business days prior written notice given to Holder, to repurchase either (x) any portion of the Warrant not yet exercised and/or (y) any shares of common stock received from the Company pursuant to prior exercise of the Warrant, in each case at the Applicable Buyback Price (as defined in the Warrant) by paying cash to the Holder (“Buyback Option”). The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 950 September 30, 2019 $ 5,254 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. The fair value associated with the Contingent Warrant is considered de minimis at September 30, 2019 . The Term Loan is presented net of the related original issue discount (“OID”), which was $8.5 million on the issuance date of July 16, 2019. Accretion of OID is included in interest expense. The Company incurred $3.7 million of deferred financing fees related to the Term Loan Credit Agreement that has been recorded as a debt discount. The combined debt discount from the Initial Warrant liability, the Term Loan Embedded Derivative liability, and the debt issuance fees is being amortized into interest expense over the term of the Term Loan Credit Facility using the effective interest method. The Company recorded interest expense for the amortization of the Initial Warrant liability and Term Loan Embedded Derivative liability debt discounts of $0.2 million for the three and nine months ended September 30, 2019 and recorded an additional $0.2 million of interest expense for the amortization of the debt issuance fees for the three and nine months ended September 30, 2019 . The Company’s Term Loan Credit Facility at September 30, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 98,750 Less: Current portion of Term Loan Credit Facility (6,250 ) Long-term portion of Term Loan Credit Facility 92,500 Less: Original Issue Discount (1) (8,205 ) Term Loan Embedded Derivative Liability (2) 442 Initial Warrant Liability (2) 5,254 Total Term Loan - Non-current $ 89,991 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of September 30, 2019. Remediation of Going Concern The Company’s independent registered public accounting firm’s report on the Company’s December 31, 2018 consolidated financial statements contains an emphasis of a matter regarding substantial doubt about the Company’s ability to continue as a going concern. Following the successful refinancing of its debt described above and in Note 12, Revolving Credit Facilities

Long-Term Debt

Long-Term Debt	9 Months Ended
	Sep. 30, 2019
Debt Disclosure [Abstract]
Long-Term Debt	Revolving Credit Facilities Credit Agreement The Company entered into a Credit Agreement, dated as of August 2, 2010 , subsequently amended most recently as of March 15, 2019 , among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Credit Agreement”). The Company refinanced its debt on July 16, 2019 . At July 15, 2019, immediately preceding the refinancing, the Credit Agreement included a revolving commitment amount of $175.0 million and $160.0 million in the aggregate through September 25, 2019 and September 25, 2020 , respectively (the “Credit Facility”). The Credit Agreement also provided the Company the right to increase the aggregate commitment amount by an additional $50.0 million . Outstanding borrowings under the Credit Facility were guaranteed by the Company’s material domestic subsidiaries, as defined in the Credit Agreement. The Company’s obligations under the Credit Agreement and such domestic subsidiaries’ guaranty obligations were secured by substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit were 50 - 225 basis point spread for loans based on the base rate and 150 - 325 basis point spread for letter of credit fees and loans based on the Eurodollar rate. The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019. All ratios for fiscal periods thereafter remained unchanged. The terms of the Credit Agreement included various covenants, including covenants that require the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Credit Agreement modified the maximum leverage ratio from 3.50 to 1.00 to 4.50 to 1.00 for the trailing twelve months ended December 31, 2018, and from 3.00 to 1.00 to 4.75 to 1.00 for the trailing twelve months ended March 31, 2019. The maximum leverage ratio is 3.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The most recent amendment to the Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018 and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ended March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The Company was in violation of the debt covenants under the Credit Agreement as of June 30, 2019; however, the Company successfully completed refinancing of its debt on July 16, 2019, which is further discussed below. ABL Credit Agreement On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “ABL Credit Agreement”) with Bank of America, N.A., as administrative agent, lender, issuing bank and collateral agent, and JPMorgan Chase Bank, N.A. and PNC Bank, National Association, as lenders (the “ABL Credit Facility”). The Company used the initial proceeds from the ABL Credit Facility (in combination with the initial proceeds from the Term Loan Credit Facility discussed in Note 13 , Long-Term Debt ) to repay in full its existing Credit Facility, along with fees and transaction expenses incurred in connection with the closing of the ABL Credit Facility and for working capital purposes. Some, but not all, lenders from the previous the Credit Agreement continued as lenders in the ABL Credit Agreement. Unamortized deferred financing fees associated with non-continuing lenders of $0.1 million were written off as a result of the refinancing. The ABL Credit Facility consists of a $105.0 million asset-based revolving line of credit, of which up to (i) $15.0 million may be used for UK Revolver Loans (as defined in the ABL Credit Agreement), (ii) $10.5 million may be used for Swingline Loans (as defined in the ABL Credit Agreement), and (iii) $10.0 million may be used for letters of credit. The ABL Credit Agreement provides that the revolving line of credit may be increased by up to an additional $20.0 million following satisfaction of certain conditions. The ABL Credit Facility matures on July 16, 2024 . Advances under the ABL Credit Facility bear interest at either: (a) LIBOR (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for US LIBOR Loans and UK LIBOR Loans (each as defined in the ABL Credit Agreement); (b) the US Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 1.00% to 1.50% for US Base Rate Loans (as defined in the ABL Credit Agreement); or (c) the UK Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for UK Base Rate Loans (as defined in the ABL Credit Agreement). The Company’s obligations under the ABL Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the ABL Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the ABL Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on the Company’s and such subsidiaries’ accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto; and (ii) a second-priority lien on substantially all its other tangible and intangible personal property, including the capital stock of certain of the Company’s direct and indirect subsidiaries. The priority of the liens is described in an intercreditor agreement between Bank of America, N.A. as ABL Agent and TCW Asset Management Company LLC as Term Agent (the “Intercreditor Agreement”). The ABL Credit Agreement contains a minimum fixed charge coverage ratio financial covenant that must be maintained when excess availability falls below a specified amount. In addition, the ABL Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The ABL Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the ABL Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The usage and total commitment of these Loans shall not exceed the respective borrowing base set forth in the ABL Credit Agreement. Within the ABL Credit Agreement, there is a cash dominion requirement for the United States ("US") and United Kingdom ("UK"). In the United States, Bank of America, N.A. (the agent) shall only exercise cash dominion and apply all customer collections of the US borrowers to US obligations when a Trigger Period exists, as defined in the ABL Credit Agreement. In the United Kingdom, all customer collections of the UK borrowers will be applied on a daily basis to any outstanding UK obligations and any credit balance will be transferred back to an account of the UK borrowers. The customer collections of the UK borrowers are only applied against the UK obligations. As a result of the cash dominion, the amount outstanding under the ABL Credit Agreement for UK borrowers has been classified as a current obligation. The amount outstanding under the ABL Credit Agreement for US borrowers has been classified as a long-term obligation, as no Trigger Period has yet occurred nor is considered probable. The amounts outstanding under the ABL Credit Agreement as of September 30, 2019 for the UK borrowers and the US borrowers are $4.6 million and $76.9 million , respectively. At the time of the Company’s debt refinancing, there was $0.3 million of unamortized debt issuance fees associated with lenders under both the prior Credit Agreement and the ABL Credit Agreement. Additionally, the Company incurred $1.7 million of deferred financing fees related to the financing transaction described above. The aforementioned deferred financing fees are presented as an asset and amortized on a straight-line basis over the term of the ABL Credit Agreement. Amortization of deferred financing fees is recorded in interest expense and was approximately $0.1 million . The Company has determined that the interest rate reset features embedded in the ABL Credit Agreement constitute an embedded derivative (collectively, the “ABL Embedded Derivative”) which has been bifurcated from the ABL Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the ABL Embedded Derivative discount through September 30, 2019 . The following schedule shows the change in fair value of the ABL Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (58 ) September 30, 2019 $ 541 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. Refer to Note 10 , Fair Value Measurement , for further discussion. The Company’s ABL Credit Facility at September 30, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 81,472 Less: Current portion of ABL Credit Facility for UK Borrowings (4,585 ) Long-term portion of ABL Credit Facility 76,887 Less: ABL Embedded Derivative Discount (1) (599 ) ABL Embedded Derivative Liability (2) 541 Total Revolving credit facility - non-current $ 76,829 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of September 30, 2019. At September 30, 2019 , the Company had $1.3 million of letters of credit outstanding which have not been drawn upon. On February 22, 2016 , the Company entered into a Revolving Credit Facility (the “Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The Facility includes a revolving commitment amount of $5.0 million whereby maturity dates vary based on each individual drawdown. On July 16, 2019, the Company modified the Facility to decrease the total revolving commitment amount from $5.0 million to $1.0 million . All other terms of the Facility remained unchanged. Outstanding borrowings under the Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the Facility include limitations on use of funds for working capital purposes as well as customary representations and warranties made by the Company. At September 30, 2019 , the Company had $0.5 million of unused availability under the Facility. Long-Term Debt On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “Term Loan Credit Agreement”) with TCW Asset Management Company LLC, as administrative agent and collateral agent, and the financial institutions party thereto as lenders (the “Term Loan Credit Facility”). The Term Loan Credit Facility consists of a $100.0 million term loan facility. The Term Loan Credit Facility matures on July 16, 2024 . Principal on the Term Loan Credit Facility is due in quarterly installments, commencing on September 30, 2019, in an amount equal to $1.3 million per quarter during the first year of the Term Loan Credit Facility and $2.5 million each quarter thereafter. The loans under the Term Loan Credit Facility bear interest at either: (a) the LIBOR Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 6.25% to 10.75% ; or (b) the Prime Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 5.25% to 9.75% . The Company’s obligations under the Term Loan Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the Term Loan Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the Term Loan Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on substantially all its tangible and intangible personal property (other than the assets described in the following clause (ii)), including the capital stock of certain of the Company’s direct and indirect subsidiaries, and (ii) a second priority lien on its accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto. The priority of the liens is described in the Intercreditor Agreement. The Term Loan Credit Agreement contains a minimum fixed charge coverage ratio financial covenant, a maximum total leverage ratio financial covenant, a minimum liquidity financial covenant and a maximum capital expenditures covenant, each of which must be maintained for the periods described in the Term Loan Credit Agreement. In addition, the Term Loan Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The Term Loan Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the Term Loan Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The principal outstanding as of September 30, 2019 is $98.8 million . The Company has determined the interest rate reset features embedded in the Term Loan Credit Agreement constitute an embedded derivative (collectively, the “Term Loan Embedded Derivative”) which has been bifurcated from Term Loan Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the Term Loan Embedded Derivative discount through September 30, 2019. The following schedule shows the change in fair value of the Term Loan Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (39 ) September 30, 2019 $ 442 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. Refer to Note 10 , Fair Value Measurement , for further discussion. In connection with the closing of the Term Loan Credit Agreement, the Company issued a Warrant (as defined below) to Macquarie US Trading LLC, an affiliate of TCW Asset Management Company LLC, to purchase fully paid and non-assessable shares of common stock of the Company. The Warrant is initially exercisable for an aggregate of 1,335,337 shares of the Company’s common stock with a per share exercise price of $0.01 (the “Initial Warrant”). The Initial Warrant is exercisable on or after (A) the date which is 10 days after the earlier of (x) the date that the Company delivers its financial statements for the fiscal quarter ending March 31, 2020 to the administrative agent and (y) May 15, 2020 (the “First Quarter Reporting Period End Date”) through (B) July 16, 2024 . In addition, if either (x) the Total Leverage Ratio (as defined in the Term Loan Credit Agreement) as of March 31, 2020 for the four (4) consecutive fiscal quarter period then ended is greater than 4.25 to 1.00 or (y) the Company fails to deliver financial statements to the administrative agent as required by the Term Loan Credit Agreement for the fiscal quarter ending March 31, 2020, then from the First Quarter Reporting Period End Date through July 16, 2024, the Warrant shall also be exercisable for an additional 2.49% of the Company’s common stock calculated on a fully-diluted basis (the “Additional Warrant” or “Contingent Warrant” and together with the Initial Warrant, the “Warrant”). The Warrant may be exercised on a cashless basis, and the number of shares for which the Warrant are exercisable and the associated exercise price are subject to certain proportional adjustments as set forth in the Warrant. In addition, the holder of the Warrant is entitled to certain piggyback registration rights. In the event that the Total Leverage Ratio is less than 4.00 to 1.00 at any time between April 1, 2020 and March 31, 2021 (the “Buyback Period”) based on financial statements delivered to agent pursuant to the terms of the Term Loan Credit Agreement, and calculated on a pro forma basis factoring in the repurchase described in the Warrant, then on any day during the Buyback Period, the Company shall be permitted, upon 5 business days prior written notice given to Holder, to repurchase either (x) any portion of the Warrant not yet exercised and/or (y) any shares of common stock received from the Company pursuant to prior exercise of the Warrant, in each case at the Applicable Buyback Price (as defined in the Warrant) by paying cash to the Holder (“Buyback Option”). The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 950 September 30, 2019 $ 5,254 The change in fair value is recorded within other expense on the Company’s Condensed Consolidated Statements of Comprehensive Loss. The fair value associated with the Contingent Warrant is considered de minimis at September 30, 2019 . The Term Loan is presented net of the related original issue discount (“OID”), which was $8.5 million on the issuance date of July 16, 2019. Accretion of OID is included in interest expense. The Company incurred $3.7 million of deferred financing fees related to the Term Loan Credit Agreement that has been recorded as a debt discount. The combined debt discount from the Initial Warrant liability, the Term Loan Embedded Derivative liability, and the debt issuance fees is being amortized into interest expense over the term of the Term Loan Credit Facility using the effective interest method. The Company recorded interest expense for the amortization of the Initial Warrant liability and Term Loan Embedded Derivative liability debt discounts of $0.2 million for the three and nine months ended September 30, 2019 and recorded an additional $0.2 million of interest expense for the amortization of the debt issuance fees for the three and nine months ended September 30, 2019 . The Company’s Term Loan Credit Facility at September 30, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 98,750 Less: Current portion of Term Loan Credit Facility (6,250 ) Long-term portion of Term Loan Credit Facility 92,500 Less: Original Issue Discount (1) (8,205 ) Term Loan Embedded Derivative Liability (2) 442 Initial Warrant Liability (2) 5,254 Total Term Loan - Non-current $ 89,991 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of September 30, 2019. Remediation of Going Concern The Company’s independent registered public accounting firm’s report on the Company’s December 31, 2018 consolidated financial statements contains an emphasis of a matter regarding substantial doubt about the Company’s ability to continue as a going concern. Following the successful refinancing of its debt described above and in Note 12, Revolving Credit Facilities

Share Repurchase Program

Share Repurchase Program	9 Months Ended
	Sep. 30, 2019
Equity [Abstract]
Share Repurchase Program	Share Repurchase Program On February 12, 2015, the Company announced that its Board of Directors approved a share repurchase program authorizing the repurchase of up to an aggregate of $20.0 million of its common stock through open market and privately negotiated transactions over a two-year period. On November 2, 2016, the Board of Directors approved a two-year extension to the share repurchase program through February 28, 2019. On May 4, 2017 , the Board of Directors authorized an increase in its authorized share repurchase program of up to an additional $30.0 million of the Company's common stock through open market and privately negotiated transactions over a two-year period ended May 31, 2019 . As of September 30, 2019 , the program purchase period had lapsed and shares are no longer available for purchase under this plan. During the three and nine months ended September 30, 2019 and three months ended September 30, 2018 , the Company did not repurchase any shares of its common stock under this program. During the nine months ended September 30, 2018 , the Company repurchased 2,667,732 shares of its common stock for $25.6 million in the aggregate at an average cost of $9.60 . Shares repurchased under this program are recorded at acquisition cost, including related expenses.

Business Segments

Business Segments	9 Months Ended
	Sep. 30, 2019
Segment Reporting [Abstract]
Business Segments	Business Segments Segment information is prepared on the same basis that our Chief Executive Officer, who is our chief operating decision maker ("CODM"), manages the segments, evaluates financial results, and makes key operating decisions. During the third quarter of 2018 , the Company changed its reportable segments. The Company is now organized and managed by the CODM as three operating segments: North America, EMEA and LATAM. The North America segment includes operations in the United States and Canada; the EMEA segment includes operations in the United Kingdom, continental Europe, the Middle East, Africa, and Asia; and the LATAM segment includes operations in Mexico, Central America, and South America. Other consists of intersegment eliminations, shared service activities, and corporate expenses which are not allocated to the operating segments as management does not consider them in evaluating segment performance. The table below presents financial information for the Company’s reportable segments and Other for the three and nine months ended September 30, 2019 and 2018 (in thousands): North America EMEA LATAM Other Total Three Months Ended September 30, 2019 Revenue from third parties $ 201,868 $ 64,352 $ 20,305 $ — $ 286,525 Revenue from other segments 1,952 3,264 14 (5,230 ) — Total revenue $ 203,820 $ 67,616 $ 20,319 $ (5,230 ) $ 286,525 Adjusted EBITDA (1) $ 18,363 $ 3,907 $ 571 $ (11,233 ) $ 11,608 Three Months Ended September 30, 2018 Revenue from third parties $ 181,363 $ 68,890 $ 20,597 $ — $ 270,850 Revenue from other segments 622 2,151 100 (2,873 ) — Total revenue $ 181,985 $ 71,041 $ 20,697 $ (2,873 ) $ 270,850 Adjusted EBITDA (1) $ 14,627 $ 4,619 $ 1,082 $ (8,085 ) $ 12,243 North America EMEA LATAM Other Total Nine Months Ended September 30, 2019 Revenue from third parties $ 590,452 $ 187,014 $ 60,350 $ — $ 837,816 Revenue from other segments 3,165 7,624 18 (10,807 ) — Total revenue $ 593,617 $ 194,638 $ 60,368 $ (10,807 ) $ 837,816 Adjusted EBITDA (1) $ 54,964 $ 10,726 $ 1,447 $ (35,315 ) $ 31,822 Nine Months Ended September 30, 2018 Revenue from third parties $ 565,243 $ 198,229 $ 63,884 $ — $ 827,356 Revenue from other segments 2,993 7,679 178 (10,850 ) — Total revenue $ 568,236 $ 205,908 $ 64,062 $ (10,850 ) $ 827,356 Adjusted EBITDA (1) $ 50,215 $ 6,929 $ 2,913 $ (32,278 ) $ 27,779 (1) Adjusted EBITDA, which represents income from operations with the addition of depreciation and amortization, stock-based compensation expense, restructuring charges, various one-time professional fees, executive search expenses, and other charges itemized in the reconciliation table below, is considered a non-GAAP financial measure under SEC regulations. Income from operations is the most directly comparable financial measure calculated in accordance with GAAP. The Company presents this measure as supplemental information to help investors better understand trends in its business results over time. The Company’s management team uses Adjusted EBITDA to evaluate the performance of the business. Adjusted EBITDA is not equivalent to any measure of performance required to be reported under GAAP, nor should this data be considered an indicator of the Company’s overall financial performance and liquidity. Moreover, the Adjusted EBITDA definition the Company uses may not be comparable to similarly titled measures reported by other companies. The table below reconciles Adjusted EBITDA to loss before income taxes (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Adjusted EBITDA $ 11,608 $ 12,243 $ 31,822 $ 27,779 Depreciation and amortization (3,090 ) (3,265 ) (8,939 ) (10,438 ) Stock-based compensation expense (1,784 ) (801 ) (3,925 ) (3,624 ) Goodwill impairment — (27,887 ) — (27,887 ) Intangible and long-lived asset impairment — (16,818 ) — (16,818 ) Stock appreciation rights market-to-market (248 ) — (294 ) — Restructuring charges (3,055 ) (3,142 ) (10,687 ) (3,142 ) Senior leadership transition and other employee-related costs — (1,153 ) — (1,153 ) Obsolete retail inventory — (950 ) — (950 ) Professional fees related to control remediation (378 ) (1,358 ) (918 ) (1,895 ) Executive search fees — — (80 ) (235 ) Professional fees related to ASC 606 implementation — — — (1,092 ) Sales and use tax audit — — (1,235 ) — Other professional fees (967 ) (81 ) (1,343 ) (162 ) Income (loss) from operations 2,086 (43,212 ) 4,401 (39,617 ) Interest income 37 19 239 135 Interest expense (4,376 ) (1,769 ) (9,608 ) (4,854 ) Other, net (1,736 ) (301 ) (2,196 ) (1,734 ) Loss before income taxes $ (3,989 ) $ (45,263 ) $ (7,164 ) $ (46,070 )

Basis of Presentation (Policies

Basis of Presentation (Policies)	9 Months Ended
	Sep. 30, 2019
Accounting Policies [Abstract]
Basis of Presentation of Interim Financial Statements	Basis of Presentation of Interim Financial Statements The accompanying unaudited condensed consolidated financial statements of InnerWorkings, Inc. and subsidiaries (the “Company”) included herein have been prepared to conform to the rules and regulations of the Securities and Exchange Commission (the “SEC”) and generally accepted accounting principles in the United States (“GAAP”) for interim financial information. Footnote disclosures that would substantially duplicate the disclosures included in the December 31, 2018 audited financial statements have been omitted from these interim unaudited financial statements pursuant to such rules and regulations. In the opinion of management, all adjustments considered necessary for a fair presentation of the accompanying unaudited financial statements have been included, and all adjustments are of a normal and recurring nature. The operating results for the three and nine month periods ended September 30, 2019 are not necessarily indicative of the results to be expected for the full year ending December 31, 2019 . These condensed consolidated interim financial statements and notes should be read in conjunction with the Company’s Consolidated Financial Statements and Notes thereto as of and for the year ended December 31, 2018 included in the Company’s Annual Report on Form 10-K filed with the SEC on March 19, 2019 .
Argentinian Highly Inflationary Accounting	Argentinian Highly Inflationary Accounting In the second quarter of 2018 , the Argentinian economy was classified as highly inflationary under GAAP due to multiple years of increasing inflation, the devaluation of the Argentine peso ("ARS") and increasing borrowing rates. Effective July 1, 2018
Fair Value Measurements	Fair Value Measurements ASC 820, Fair Value Measurement , includes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on observable or unobservable inputs to valuation techniques that are used to measure fair value. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions. The fair value hierarchy consists of the following three levels: • Level 1: Inputs are quoted prices in active markets for identical assets or liabilities. • Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active, and inputs other than quoted prices that are observable and market-corroborated inputs, which are derived principally from or corroborated by observable market data. • Level 3: Inputs that are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable. The fair value of revolving credit facilities and long-term debt facilities are determined using current market yields. Fair value accounting requires bifurcation of embedded derivative instruments such as interest rate reset features in debt instruments, and measurement of their fair value for accounting purposes. In determining the appropriate fair value for embedded derivatives, the Company uses a 'with and without' valuation model. Additionally, fair value accounting requires liability-classified awards, such as warrant liabilities, to be measured at fair value for accounting purposes. The fair value of freestanding derivative instruments, such as warrant liabilities, are valued using the Black-Scholes-Merton option pricing model. Once determined, derivative liabilities and warrant liabilities are adjusted to reflect fair value at each reporting period end, with any increase or decrease in the fair value being recorded within other expense as an adjustment to fair value of derivatives.
Deferred Financing Fees and Debt Discounts	Deferred Financing Fees and Debt Discounts Deferred financing fees represent third-party debt issuance costs associated with the related debt facility. Deferred financing fees and related derivative and warrant features associated with the Company’s long-term debt agreement are treated as a discount on the long-term debt and amortized using the effective interest rate method. Derivative features associated with the Company’s revolving credit agreement are treated as a discount on the revolving credit facility and amortized using the straight-line method. Deferred financing fees related to the Company's revolving credit facility are capitalized and reflected as deferred financing costs within other non-current assets and are amortized over the term of the revolving credit facility. Debt discounts on the Company’s revolving credit facility and long-term debt are reflected as a direct deduction from the carrying amount of the long-term portion of the related debt liability.
Recent Accounting Pronouncements	Recent Accounting Pronouncements Recently Adopted Accounting Standards In February 2016 , the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019 , using the modified retrospective approach, which allows the Company to apply ASC 840, Leases , in the comparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. The Company elected to use the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and (iii) initial direct costs resulting from the lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets. The Company elected to apply the short-term lease exception, which allows the Company to keep leases with terms of 12 months or less off the balance sheet. The Company also elected to combine lease and non-lease components as a single component for the Company's entire population of lease assets. Adoption of the new standard resulted in the recording of net lease assets and lease liabilities of approximately $39.4 million and $41.5 million , respectively, as of January 1, 2019 . The $2.1 million difference in the lease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of $1.0 million of build-to-suit financing lease assets that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the related deferred tax effect of $0.3 million . Adoption of ASU 2016-02 did not materially impact the Company's consolidated net earnings or cash flows and did not have a notable impact on the Company's liquidity or debt-covenant compliance under the Company's current agreements. In the first quarter of 2019, the FASB issued ASU No. 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income , which amends ASC 220, Income Statement - Reporting Comprehensive Income . This ASU allows a reclassification from accumulated OCI to retained earnings for stranded tax effects resulting from tax reform. This update is effective for fiscal years beginning after December 15, 2018, including interim periods therein, and early adoption is permitted. An election was not made to reclassify the income tax effects of the Tax Cuts and Jobs Act (“Tax Reform Act”) from accumulated other comprehensive income to retained earnings. The adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Recently Issued Accounting Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires entities to measure the impairment of certain financial instruments, including trade receivables, based on expected losses rather than incurred losses. The guidance introduces a new credit reserving methodology known as the Current Expected Credit Loss (CECL) methodology, which will alter the estimation process, inputs, and assumptions used in estimating credit losses. The effective date is for fiscal years beginning after December 15, 2019, with early adoption permitted for financial statement periods beginning after December 15, 2018. The CECL methodology requires measurement of expected credit losses for the estimated life of the financial instrument, not only based on historical experience and current conditions, but also by including reasonable and supportable forecasts incorporating forward-looking information. At the date of adoption, the change in reserves will be recorded in retained earnings as a cumulative-effect adjustment. The Company is continuing its implementation efforts and has substantially completed scoping activities. The Company is in process of developing CECL models for each pool of financial assets based on risk characteristics of each pool. Model creation, model validation, and parallel runs will continue through the remainder of 2019. In addition, the Company continues to develop the business processes, policies, and controls that satisfy the requirements of the new guidance. The actual impact at adoption will depend on the outstanding balances, characteristics of the Company’s receivable portfolios, macroeconomic conditions, and forecasted information at the date of adoption; however, the Company does not expect ASU 2016-13 to have a significant impact to the consolidated financial statements and related disclosures.

Revenue Recognition (Tables)

Revenue Recognition (Tables)	9 Months Ended
	Sep. 30, 2019
Revenue from Contract with Customer [Abstract]
Contract with Customer, Asset and Liability	The following is a summary of the Company's costs to fulfill and contract liabilities as of September 30, 2019 and December 31, 2018 (in thousands): September 30, 2019 December 31, 2018 Costs to fulfill $ 1,272 $ 1,152 Contract liabilities 18,526 17,614 Cash received 7,622 11,387 Revenue recognized $ 6,710 $ 11,850

Leases (Tables)

Leases (Tables)	9 Months Ended
	Sep. 30, 2019
Leases [Abstract]
Assets and Liabilities, Lessee	Supplemental balance sheet information related to leases was as follows (in thousands): September 30, 2019 Operating leases Right of use assets: Right of use assets $ 51,425 Finance leases Right of use assets: Right of use assets, cost $ 579 Less: Accumulated amortization (278 ) Right of use assets, net $ 301 Total right of use assets, net $ 51,726 Lease liabilities Current Operating $ 8,485 Finance 114 Non-current Operating $ 46,865 Finance 229 Total lease liabilities $ 55,693
Lease, Cost	The components of lease cost were as follows (in thousands): September 30, 2019 Operating lease cost $ 7,649 Variable lease cost 866 Short-term lease cost 1,530 Finance lease cost: Amortization of right of use assets 57 Interest on lease liabilities 16 Total finance lease cost $ 73 Less: Sublease income (132 ) Total lease cost $ 9,986 Average lease terms and discount rates were as follows: September 30, 2019 Weighted-average remaining lease term (years) Operating leases 6.96 Finance leases 2.92 Weighted-average discount rate Operating leases 6.59 % Finance leases 7.77 % Supplemental cash flow information related to leases was as follows (in thousands): September 30, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from finance leases $ 82 Operating cash flows from operating leases 5,828 Total $ 5,910
Lessee, Operating Lease, Liability, Maturity	The aggregate future lease payments for operating and finance leases as of September 30, 2019 are as follows (in thousands): Operating Finance Remaining 2019 $ 2,638 $ 33 2020 11,089 133 2021 11,873 134 2022 10,292 71 2023 7,804 10 Thereafter 27,210 — Total lease payments $ 70,906 $ 381 Less: Interest (15,556 ) (38 ) Present value of lease liabilities $ 55,350 $ 343
Finance Lease, Liability, Maturity	The aggregate future lease payments for operating and finance leases as of September 30, 2019 are as follows (in thousands): Operating Finance Remaining 2019 $ 2,638 $ 33 2020 11,089 133 2021 11,873 134 2022 10,292 71 2023 7,804 10 Thereafter 27,210 — Total lease payments $ 70,906 $ 381 Less: Interest (15,556 ) (38 ) Present value of lease liabilities $ 55,350 $ 343
Schedule of Future Minimum Rental Payments for Operating Leases	The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101

Goodwill (Tables)

Goodwill (Tables)	9 Months Ended
	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Goodwill	The following is a summary of the goodwill balance for each reportable segment as of September 30, 2019 (in thousands): North America EMEA LATAM Total Goodwill as of December 31, 2018 $ 152,158 $ — $ — $ 152,158 Foreign exchange impact 33 — — 33 Goodwill as of September 30, 2019 $ 152,191 $ — $ — $ 152,191

Other Intangibles and Long-Li_2

Other Intangibles and Long-Lived Assets (Tables)	9 Months Ended
	Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Finite-Lived Intangible Assets	The following is a summary of the Company’s intangible assets as of September 30, 2019 and December 31, 2018 (in thousands): September 30, 2019 December 31, 2018 Weighted Average Life Customer lists $ 73,101 $ 73,792 14.4 Non-competition agreements 942 950 4.1 Trade names 2,510 2,510 13.3 Patents 57 57 9.0 Intangible assets 76,610 77,309 Less: accumulated amortization (68,380 ) (67,481 ) Intangible assets, net $ 8,230 $ 9,828
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense	As of September 30, 2019 , estimated amortization expense for the remainder of 2019 and each of the next five years and thereafter is as follows (in thousands): Remainder of 2019 $ 533 2020 2,021 2021 1,783 2022 1,407 2023 962 2024 745 Thereafter 779 $ 8,230

Restructuring Activities (Table

Restructuring Activities (Tables)	9 Months Ended
	Sep. 30, 2019
Restructuring and Related Activities [Abstract]
Summary of Accrued Restructuring Activities	The following table summarizes the accrued restructuring activities for this plan for the nine months ended September 30, 2019 (in thousands), all of which relate to EMEA: Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance as of December 31, 2018 $ 486 $ — $ — $ 486 Cash payments (364 ) — — (364 ) Balance as of September 30, 2019 $ 122 $ — $ — $ 122 The following table summarizes the accrued restructuring activities for this plan for the nine months ended September 30, 2019 (in thousands): Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance at December 31, 2018 $ 357 $ 286 $ 706 $ 1,349 Charges 4,434 851 5,402 10,687 Cash payments (3,217 ) (888 ) (4,968 ) (9,073 ) Non-cash settlements/adjustments 55 (167 ) — (112 ) Balance as of September 30, 2019 $ 1,629 $ 82 $ 1,140 $ 2,851 The Company recorded the following restructuring costs by segment (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 North America $ 2,549 $ 1,666 $ 3,957 $ 1,666 EMEA 112 1,186 1,517 1,186 LATAM 102 290 176 290 Other 292 — 5,037 — Total $ 3,055 $ 3,142 $ 10,687 $ 3,142

Loss Per Share (Tables)

Loss Per Share (Tables)	9 Months Ended
	Sep. 30, 2019
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted	The computations of basic and diluted loss per share for the three and nine months ended September 30, 2019 and 2018 are as follows (in thousands, except per share amounts): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Net loss $ (2,174 ) $ (44,937 ) $ (5,805 ) $ (46,921 ) Shares used in computing per share amounts: Weighted average shares outstanding 51,985 51,688 51,900 52,384 Issuance of warrants 1,335 — 1,335 — Weighted average shares outstanding - basic and diluted 53,320 51,688 53,235 52,384 Basic and diluted net loss per share $ (0.04 ) $ (0.87 ) $ (0.11 ) $ (0.90 )

Fair Value Measurement (Tables)

Fair Value Measurement (Tables)	9 Months Ended
	Sep. 30, 2019
Fair Value Disclosures [Abstract]
Schedule of Fair Value Measurements, Valuation Techniques	The table below sets forth the assumptions used within the Black-Scholes-Merton option pricing model to value the Company’s warrant liabilities: Stock price $ 4.43 Exercise price $ 0.01 Time until expiration (years) 4.79 Expected volatility 53.0 % Risk-free interest rate 1.55 % Expected dividend yield — %
Schedule of Fair Value, Liabilities Measured on Recurring Basis	The table below sets forth the total fair value of the revolving credit facility and related derivative and term loan and related derivative and warrant as of September 30, 2019 (in thousands): September 30, 2019 Significant Other Observable Inputs (Level 2) Significant Unobservable Inputs (Level 3) Total Fair Value ABL Credit Facility $ 123,029 $ — $ 123,029 ABL Credit Facility - derivative — 541 541 Term Loan Credit Facility 91,590 — 91,590 Warrant — 5,254 5,254 Term Loan Credit Facility - derivative — 442 442 Less: Unamortized discount and deferred financing costs (5,258 ) (5,159 ) (10,417 ) Total $ 209,361 $ 1,078 $ 210,439

Revolving Credit Facilities (Ta

Revolving Credit Facilities (Tables)	9 Months Ended
	Sep. 30, 2019
Debt Disclosure [Abstract]
Schedule of Derivative Liabilities at Fair Value	The following schedule shows the change in fair value of the ABL Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (58 ) September 30, 2019 $ 541 The following schedule shows the change in fair value of the Term Loan Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (39 ) September 30, 2019 $ 442
Schedule of Debt	The Company’s ABL Credit Facility at September 30, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 81,472 Less: Current portion of ABL Credit Facility for UK Borrowings (4,585 ) Long-term portion of ABL Credit Facility 76,887 Less: ABL Embedded Derivative Discount (1) (599 ) ABL Embedded Derivative Liability (2) 541 Total Revolving credit facility - non-current $ 76,829 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of September 30, 2019. The Company’s Term Loan Credit Facility at September 30, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 98,750 Less: Current portion of Term Loan Credit Facility (6,250 ) Long-term portion of Term Loan Credit Facility 92,500 Less: Original Issue Discount (1) (8,205 ) Term Loan Embedded Derivative Liability (2) 442 Initial Warrant Liability (2) 5,254 Total Term Loan - Non-current $ 89,991 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of September 30, 2019.

Long-Term Debt (Tables)

Long-Term Debt (Tables)	9 Months Ended
	Sep. 30, 2019
Debt Disclosure [Abstract]
Schedule of Derivative Liabilities at Fair Value	The following schedule shows the change in fair value of the ABL Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (58 ) September 30, 2019 $ 541 The following schedule shows the change in fair value of the Term Loan Embedded Derivative at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (39 ) September 30, 2019 $ 442
Schedule of Warrant Liabilities at Fair Value	The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at September 30, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 950 September 30, 2019 $ 5,254
Schedule of Debt	The Company’s ABL Credit Facility at September 30, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 81,472 Less: Current portion of ABL Credit Facility for UK Borrowings (4,585 ) Long-term portion of ABL Credit Facility 76,887 Less: ABL Embedded Derivative Discount (1) (599 ) ABL Embedded Derivative Liability (2) 541 Total Revolving credit facility - non-current $ 76,829 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of September 30, 2019. The Company’s Term Loan Credit Facility at September 30, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 98,750 Less: Current portion of Term Loan Credit Facility (6,250 ) Long-term portion of Term Loan Credit Facility 92,500 Less: Original Issue Discount (1) (8,205 ) Term Loan Embedded Derivative Liability (2) 442 Initial Warrant Liability (2) 5,254 Total Term Loan - Non-current $ 89,991 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of September 30, 2019.

Business Segments (Tables)

Business Segments (Tables)	9 Months Ended
	Sep. 30, 2019
Segment Reporting [Abstract]
Schedule of Segment Reporting Information, by Segment	The table below presents financial information for the Company’s reportable segments and Other for the three and nine months ended September 30, 2019 and 2018 (in thousands): North America EMEA LATAM Other Total Three Months Ended September 30, 2019 Revenue from third parties $ 201,868 $ 64,352 $ 20,305 $ — $ 286,525 Revenue from other segments 1,952 3,264 14 (5,230 ) — Total revenue $ 203,820 $ 67,616 $ 20,319 $ (5,230 ) $ 286,525 Adjusted EBITDA (1) $ 18,363 $ 3,907 $ 571 $ (11,233 ) $ 11,608 Three Months Ended September 30, 2018 Revenue from third parties $ 181,363 $ 68,890 $ 20,597 $ — $ 270,850 Revenue from other segments 622 2,151 100 (2,873 ) — Total revenue $ 181,985 $ 71,041 $ 20,697 $ (2,873 ) $ 270,850 Adjusted EBITDA (1) $ 14,627 $ 4,619 $ 1,082 $ (8,085 ) $ 12,243 North America EMEA LATAM Other Total Nine Months Ended September 30, 2019 Revenue from third parties $ 590,452 $ 187,014 $ 60,350 $ — $ 837,816 Revenue from other segments 3,165 7,624 18 (10,807 ) — Total revenue $ 593,617 $ 194,638 $ 60,368 $ (10,807 ) $ 837,816 Adjusted EBITDA (1) $ 54,964 $ 10,726 $ 1,447 $ (35,315 ) $ 31,822 Nine Months Ended September 30, 2018 Revenue from third parties $ 565,243 $ 198,229 $ 63,884 $ — $ 827,356 Revenue from other segments 2,993 7,679 178 (10,850 ) — Total revenue $ 568,236 $ 205,908 $ 64,062 $ (10,850 ) $ 827,356 Adjusted EBITDA (1) $ 50,215 $ 6,929 $ 2,913 $ (32,278 ) $ 27,779 (1)
Schedule of EBITDA Reconciliation	The table below reconciles Adjusted EBITDA to loss before income taxes (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2019 2018 2019 2018 Adjusted EBITDA $ 11,608 $ 12,243 $ 31,822 $ 27,779 Depreciation and amortization (3,090 ) (3,265 ) (8,939 ) (10,438 ) Stock-based compensation expense (1,784 ) (801 ) (3,925 ) (3,624 ) Goodwill impairment — (27,887 ) — (27,887 ) Intangible and long-lived asset impairment — (16,818 ) — (16,818 ) Stock appreciation rights market-to-market (248 ) — (294 ) — Restructuring charges (3,055 ) (3,142 ) (10,687 ) (3,142 ) Senior leadership transition and other employee-related costs — (1,153 ) — (1,153 ) Obsolete retail inventory — (950 ) — (950 ) Professional fees related to control remediation (378 ) (1,358 ) (918 ) (1,895 ) Executive search fees — — (80 ) (235 ) Professional fees related to ASC 606 implementation — — — (1,092 ) Sales and use tax audit — — (1,235 ) — Other professional fees (967 ) (81 ) (1,343 ) (162 ) Income (loss) from operations 2,086 (43,212 ) 4,401 (39,617 ) Interest income 37 19 239 135 Interest expense (4,376 ) (1,769 ) (9,608 ) (4,854 ) Other, net (1,736 ) (301 ) (2,196 ) (1,734 ) Loss before income taxes $ (3,989 ) $ (45,263 ) $ (7,164 ) $ (46,070 )

Basis of Presentation (Details)

Basis of Presentation (Details) $ in Thousands, $ in Millions	Jan. 01, 2019USD ($)	Sep. 30, 2019USD ($)$ / $	Sep. 30, 2018USD ($)	Sep. 30, 2019USD ($)$ / $	Sep. 30, 2018USD ($)	Sep. 30, 2019ARS ($)$ / $	Dec. 31, 2018USD ($)
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
ARS to USD Exchange Rate | $ / $		57.5		57.5		57.5
Favorable currency impacts within Other income (expense)		$ 0	$ (100)	$ (100)	$ (100)
Amount recognized in revenues due to inflationary accounting		500	600	2,200	3,300
Amount recognized in gross margin due to inflationary accounting		100	$ 100	200	$ 400
Right of use assets, net		51,726		51,726
Lease liabilities, net		55,693		55,693
Build-to-suit financing lease assets		$ 36,714		$ 36,714			$ 82,933
Accounting Standards Update 2016-02
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Right of use assets, net	$ 39,400
Lease liabilities, net	41,500
Lease, right-of-use assets (liabilities), net	(2,100)
Cumulative effect of new accounting principle in period of adoption	159
Build-to-suit financing lease assets	1,000
Operating lease, impairment loss	500
Operating lease, deferred tax effect	300
Argentina, Pesos
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Net monetary assets						$ 58.3
Retained Earnings | Accounting Standards Update 2016-02
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Cumulative effect of new accounting principle in period of adoption	$ 159

Revenue Recognition (Details)

Revenue Recognition (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended	12 Months Ended
	Sep. 30, 2019	Sep. 30, 2019	Dec. 31, 2018
Revenue from Contract with Customer [Abstract]
Capitalized contract costs amortization	$ 40	$ 250
Costs to fulfill	1,272	1,272	$ 1,152
Contract liabilities	18,526	18,526	17,614
Cash received	$ 7,622	7,622	11,387
Revenue recognized		$ 6,710	$ 11,850

Leases - Narrative (Details)

Leases - Narrative (Details)	9 Months Ended
	Sep. 30, 2019
Minimum
Lessee, Lease, Description [Line Items]
Lessee, lease, term of contract	1 year
Maximum
Lessee, Lease, Description [Line Items]
Lessee, lease, term of contract	10 years

Leases - Supplemental Balance S

Leases - Supplemental Balance Sheet Information (Details) $ in Thousands	Sep. 30, 2019USD ($)
Operating leases:
Right of use assets	$ 51,425
Finance leases:
Right of use asset, cost	579
Accumulated amortization	(278)
Right of use asset, net	301
Total right of use assets, net	51,726
Current
Operating	8,485
Finance	114
Non-current
Operating	46,865
Finance	229
Total lease liabilities	$ 55,693

Leases - Components of Lease Co

Leases - Components of Lease Cost (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2019USD ($)
Leases [Abstract]
Operating lease cost	$ 7,649
Variable lease cost	866
Short-term lease cost	1,530
Finance lease cost:
Amortization of right of use assets	57
Interest on lease liabilities	16
Total finance lease cost	73
Sublease income	(132)
Total lease cost	$ 9,986

Leases - Average Lease Terms an

Leases - Average Lease Terms and Discount Rates (Details)	Sep. 30, 2019
Weighted-average remaining lease term (years)
Operating leases	6 years 11 months 15 days
Finance leases	2 years 11 months 1 day
Weighted-average discount rate
Operating leases	6.59%
Finance leases	7.77%

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2019USD ($)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from finance leases	$ 82
Operating cash flows from operating leases	5,828
Total	$ 5,910

Leases - Aggregate Future Lease

Leases - Aggregate Future Lease Payments (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Operating
Remaining 2019	$ 2,638
2020	11,089
2021	11,873
2022	10,292
2023	7,804
Thereafter	27,210
Total lease payments	70,906
Less: Interest	(15,556)
Present value of lease liabilities	55,350
Finance
Remaining 2019	33
2020	133
2021	134
2022	71
2023	10
Thereafter	0
Total lease payments	381
Less: Interest	(38)
Present value of lease liabilities	$ 343
Operating
2019		$ 6,383
2020		5,017
2021		4,422
2022		3,245
2023		2,068
Thereafter		1,966
Total lease payments		$ 23,101

Goodwill (Details)

Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2018	Dec. 31, 2017
Goodwill [Roll Forward]
Goodwill, beginning balance			$ 152,158
Foreign exchange impact			33
Goodwill, ending balance	$ 152,191		152,191		$ 152,158
Goodwill impairment	0	$ 27,887	0	$ 27,887
North America
Goodwill [Roll Forward]
Goodwill, beginning balance			152,158
Foreign exchange impact			33
Goodwill, ending balance	$ 152,191		$ 152,191		152,158
Reporting unit, threshold maximum percentage of fair value in excess of carrying amount	30.00%		30.00%
Goodwill impairment					18,400	$ 75,400
EMEA
Goodwill [Roll Forward]
Goodwill, beginning balance			$ 0
Foreign exchange impact			0
Goodwill, ending balance	$ 0		0		0
Goodwill impairment		20,800
LATAM
Goodwill [Roll Forward]
Goodwill, beginning balance			0
Foreign exchange impact			0
Goodwill, ending balance	$ 0		$ 0		$ 0
Goodwill impairment		$ 7,100

Other Intangibles and Long-Li_3

Other Intangibles and Long-Lived Assets - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2019	Dec. 31, 2018
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets	$ 76,610	$ 77,309
Less accumulated amortization	(68,380)	(67,481)
Intangible assets, net	8,230	9,828
Customer lists
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets	73,101	73,792
Less accumulated amortization	$ (65,300)	(64,500)
Weighted Average Life	14 years 4 months 24 days
Non-competition agreements
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets	$ 942	950
Weighted Average Life	4 years 1 month 6 days
Trade names
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets	$ 2,510	2,510
Weighted Average Life	13 years 3 months 18 days
Patents
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets	$ 57	$ 57
Weighted Average Life	9 years

Other Intangibles and Long-Li_4

Other Intangibles and Long-Lived Assets - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]
Amortization expense of intangible assets	$ 600	$ 900	$ 1,600	$ 3,200
Accumulated amortization	68,380		68,380		$ 67,481
Intangible and other asset impairments	0	16,818	$ 0	$ 16,818
LATAM
Finite-Lived Intangible Assets [Line Items]
Intangible and other asset impairments		600
EMEA
Finite-Lived Intangible Assets [Line Items]
Intangible and other asset impairments		13,200
Customer Lists
Finite-Lived Intangible Assets [Line Items]
Weighted Average Life			14 years 4 months 24 days
Accumulated amortization	$ 65,300		$ 65,300		$ 64,500
Intangible and other asset impairments		13,800
Noncompete Agreements
Finite-Lived Intangible Assets [Line Items]
Weighted Average Life			4 years 1 month 6 days
Trade Names
Finite-Lived Intangible Assets [Line Items]
Weighted Average Life			13 years 3 months 18 days
Patents
Finite-Lived Intangible Assets [Line Items]
Weighted Average Life			9 years
Legacy ERP system
Finite-Lived Intangible Assets [Line Items]
Non-cash, long-lived asset impairment charge		$ 3,000

Other Intangibles and Long-Li_5

Other Intangibles and Long-Lived Assets - Schedule of Other Intangible Amortization (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of 2019	$ 533
2020	2,021
2021	1,783
2022	1,407
2023	962
2024	745
Thereafter	779
Intangible assets, net	$ 8,230	$ 9,828

Restructuring Activities - Narr

Restructuring Activities - Narrative (Details) $ in Thousands	Aug. 10, 2018USD ($)	Dec. 14, 2015USD ($)employee	Sep. 30, 2019USD ($)	Sep. 30, 2018USD ($)	Sep. 30, 2019USD ($)	Sep. 30, 2018USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring charges			$ 3,055	$ 3,142	$ 10,687	$ 3,142
Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					10,687
Non-cash settlements/adjustments	$ 400				112
Restructuring charges recognized pursuant to 2018 plan			$ 16,700		16,700
Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 6,700
Expected number of positions eliminated | employee		100
Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					4,434
Non-cash settlements/adjustments					(55)
Employee Severance and Related Benefits | Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 5,600
Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					851
Non-cash settlements/adjustments					$ 167
Lease and Contract Termination Costs | Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 1,100
Minimum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	20,000
Minimum | Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	12,000
Minimum | Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	8,000
Maximum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	25,000
Maximum | Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	15,000
Maximum | Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 10,000

Restructuring Activities - Sche

Restructuring Activities - Schedule of Restructuring Related Costs (Details) - USD ($) $ in Thousands	Aug. 10, 2018	Dec. 14, 2015	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Restructuring Reserve [Roll Forward]
Charges			$ 3,055	$ 3,142	$ 10,687	$ 3,142
Restructuring Plan, 2018
Restructuring Reserve [Roll Forward]
Beginning balance					1,349
Charges					10,687
Cash payments					(9,073)
Non-cash settlements/adjustments	$ (400)				(112)
Ending balance			2,851		2,851
Restructuring Plan, 2018 | Employee Severance and Related Benefits
Restructuring Reserve [Roll Forward]
Beginning balance					357
Charges					4,434
Cash payments					(3,217)
Non-cash settlements/adjustments					55
Ending balance			1,629		1,629
Restructuring Plan, 2018 | Lease and Contract Termination Costs
Restructuring Reserve [Roll Forward]
Beginning balance					286
Charges					851
Cash payments					(888)
Non-cash settlements/adjustments					(167)
Ending balance			82		82
Restructuring Plan, 2018 | Other
Restructuring Reserve [Roll Forward]
Beginning balance					706
Charges					5,402
Cash payments					(4,968)
Non-cash settlements/adjustments					0
Ending balance			1,140		1,140
Restructuring Plan, 2015
Restructuring Reserve [Roll Forward]
Beginning balance					486
Charges		$ 6,700
Cash payments					(364)
Ending balance			122		122
Restructuring Plan, 2015 | Employee Severance and Related Benefits
Restructuring Reserve [Roll Forward]
Beginning balance					486
Charges		5,600
Cash payments					(364)
Ending balance			122		122
Restructuring Plan, 2015 | Lease and Contract Termination Costs
Restructuring Reserve [Roll Forward]
Beginning balance					0
Charges		$ 1,100
Cash payments					0
Ending balance			0		0
Restructuring Plan, 2015 | Other
Restructuring Reserve [Roll Forward]
Beginning balance					0
Cash payments					0
Ending balance			$ 0		$ 0

Restructuring Activities - Sc_2

Restructuring Activities - Schedule of Restructuring Costs by Segment (Details) - Restructuring Plan, 2018 - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 3,055	$ 3,142	$ 10,687	$ 3,142
Operating Segments | North America
Restructuring Cost and Reserve [Line Items]
Restructuring charges	2,549	1,666	3,957	1,666
Operating Segments | EMEA
Restructuring Cost and Reserve [Line Items]
Restructuring charges	102	290	176	290
Operating Segments | LATAM
Restructuring Cost and Reserve [Line Items]
Restructuring charges	112	1,186	1,517	1,186
Other
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 292	$ 0	$ 5,037	$ 0

Income Taxes (Details)

Income Taxes (Details)	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Income Tax Disclosure [Abstract]
Effective income tax rate percentage	45.50%	0.70%	19.00%	(1.80%)

Loss Per Share - Schedule of Ba

Loss Per Share - Schedule of Basic and Diluted Earnings per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Earnings Per Share [Abstract]
Net loss	$ (2,174)	$ (44,937)	$ (5,805)	$ (46,921)
Weighted-average shares outstanding – basic (in shares)	51,985	51,688	51,900	52,384
Issuance of warrants (in shares)	1,335	0	1,335	0
Weighted average shares outstanding – basic and diluted (in shares)	53,320	51,688	53,235	52,384
Basic and diluted net loss per share (in dollars per share)	$ (0.04)	$ (0.87)	$ (0.11)	$ (0.90)

Related Party Transactions (Det

Related Party Transactions (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2018
Arthur J.Gallagher & Co.
Related Party Transaction [Line Items]
Print procurement services	$ 0.3	$ 0.4	$ 1.2	$ 1.1
Amount billed to the Company for consideration of services	0.2		0.2
Net amount receivable from related parties	0.3		0.3		$ 0.3
Enova Inc.
Related Party Transaction [Line Items]
Print procurement services	4.8	$ 2.9	10.8	$ 6.9
Net amount receivable from related parties	$ 4.6		$ 4.6		$ 2

Fair Value Measurement - Schedu

Fair Value Measurement - Schedule of Fair Value Assumptions (Details)	9 Months Ended
	Sep. 30, 2019$ / shares
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Stock price (in dollars per share)	$ 4.43
Exercise price (in dollars per share)	$ 0.01
Time until expiration (years)	4 years 9 months 14 days
Expected volatility
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0.530
Risk-free interest rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0.0155
Expected dividend yield
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0

Fair Value Measurement - Sche_2

Fair Value Measurement - Schedule of Fair Value Measurements (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Jul. 16, 2019
Fair Value, Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	$ 5,254
Less: Unamortized discount and deferred financing costs	(10,417)
Total	210,439
Fair Value, Recurring | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	0
Less: Unamortized discount and deferred financing costs	(5,258)
Total	209,361
Fair Value, Recurring | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	5,254
Less: Unamortized discount and deferred financing costs	(5,159)
Total	1,078
Term loan facility | Fair Value, Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	91,590
Derivative	442
Term loan facility | Fair Value, Recurring | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	91,590
Derivative	0
Term loan facility | Fair Value, Recurring | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	0
Derivative	442
ABL Credit Agreement | Revolving credit facility
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Less: Unamortized discount and deferred financing costs		$ (300)
ABL Credit Agreement | Revolving credit facility | Fair Value, Recurring
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	123,029
Derivative	541
ABL Credit Agreement | Revolving credit facility | Fair Value, Recurring | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	123,029
Derivative	0
ABL Credit Agreement | Revolving credit facility | Fair Value, Recurring | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	0
Derivative	$ 541

Commitments and Contingencies (

Commitments and Contingencies (Details) € in Millions, $ in Millions	1 Months Ended
	Jan. 31, 2014USD ($)	Jan. 31, 2014EUR (€)	Dec. 31, 2013USD ($)	Dec. 31, 2013EUR (€)	Nov. 30, 2013USD ($)	Nov. 30, 2013EUR (€)	Sep. 30, 2015USD ($)	Sep. 30, 2015EUR (€)	Feb. 28, 2014EUR (€)
Wrongful Termination Lawsuit - Productions Graphics
Other Commitments [Line Items]
Loss contingency, damages sought			$ 1	€ 0.7	$ 1	€ 0.7
Loss contingency, damages value, contingent consideration							$ 9.4	€ 7.1	€ 7.1
Loss contingency, damages value, fixed consideration							8	5.8
Loss contingency, damages maximum, contingent consideration							$ 37.6	€ 34.5
Employment Arbitration Claim
Other Commitments [Line Items]
Loss contingency, damages sought	$ 0.7	€ 0.6

Revolving Credit Facilities - N

Revolving Credit Facilities - Narrative (Details)	Jul. 16, 2019USD ($)	Feb. 22, 2016USD ($)	Aug. 10, 2010USD ($)	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2019USD ($)
Revolving Credit Facility | China
Line of Credit Facility [Line Items]
Revolving commitment amount	$ 1,000,000	$ 5,000,000
Unused capacity							$ 500,000
Revolving Credit Facility | Base Rate | China
Line of Credit Facility [Line Items]
Basis spread on variable rate		110.00%
Revolving Credit Facility | Credit Agreement Due 2019
Line of Credit Facility [Line Items]
Revolving commitment amount			$ 175,000,000
Revolving Credit Facility | Credit Agreement Due 2020
Line of Credit Facility [Line Items]
Revolving commitment amount			160,000,000
Revolving Credit Facility | Credit Agreement
Line of Credit Facility [Line Items]
Increased current borrowing capacity			$ 50,000,000
Ratio of indebtedness to net capital					3	3.50
Maximum leverage ratio				3	4.75	4.50
Conversion ratio					5	5
Minimum leverage ratio				5	3.50	4
Revolving Credit Facility | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	105,000,000
Write off of deferred debt issuance cost	100,000
Additional increase to borrowing capacity	20,000,000
ABL Credit Facility outstanding							81,472,000
Letters of credit outstanding							1,300,000
Unamortized discount and deferred financing costs	300,000
Deferred financing costs	1,700,000
Amortization of deferred financing costs	100,000
Revolving Credit Facility | ABL Credit Agreement | US
Line of Credit Facility [Line Items]
ABL Credit Facility outstanding							76,900,000
Revolving Credit Facility | ABL Credit Agreement | UK
Line of Credit Facility [Line Items]
Revolving commitment amount	15,000,000
ABL Credit Facility outstanding							$ 4,600,000
Bridge Loan | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	10,500,000
Letter of Credit | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	$ 10,000,000
Minimum | Revolving Credit Facility | Credit Agreement | Base Rate
Line of Credit Facility [Line Items]
Basis spread on variable rate			0.50%
Minimum | Revolving Credit Facility | Credit Agreement | Eurodollar
Line of Credit Facility [Line Items]
Basis spread on variable rate			1.50%
Minimum | Revolving Credit Facility | ABL Credit Agreement | LIBOR
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.00%
Minimum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | US
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.00%
Minimum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | UK
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.00%
Maximum | Revolving Credit Facility | Credit Agreement | Base Rate
Line of Credit Facility [Line Items]
Basis spread on variable rate			2.25%
Maximum | Revolving Credit Facility | Credit Agreement | Eurodollar
Line of Credit Facility [Line Items]
Basis spread on variable rate			3.25%
Maximum | Revolving Credit Facility | ABL Credit Agreement | LIBOR
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.50%
Maximum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | US
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.50%
Maximum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | UK
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.50%

Revolving Credit Facilities - C

Revolving Credit Facilities - Change in Fair Value of ABL Embedded Derivative (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Change in fair value	$ 97	$ 0
ABL Credit Agreement | Revolving Credit Facility
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Beginning balance	0
Issuance of associated debt (July 16, 2019)	599
Change in fair value	(58)
Ending balance	$ 541

Revolving Credit Facilities - S

Revolving Credit Facilities - Summary of ABL Credit Facility (Details) - ABL Credit Agreement - Revolving Credit Facility - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Line of Credit Facility [Line Items]
ABL Credit Facility outstanding	$ 81,472
Less: Current portion of ABL Credit Facility for UK Borrowings	(4,585)	$ (142,736)
Long-term portion of Credit Facility	76,887
Less: ABL Embedded Derivative Discount	(599)
ABL Embedded Derivative Liability	541
Total Revolving credit facility - non-current	$ 76,829	$ 0

Long-Term Debt - Narrative (Det

Long-Term Debt - Narrative (Details)	Oct. 01, 2020USD ($)	Jul. 16, 2019USD ($)day$ / sharesshares	Sep. 30, 2019USD ($)	Sep. 30, 2019USD ($)
Debt Instrument [Line Items]
Debt instrument, converted debt, interest rate		2.49%
Initial Warrant
Debt Instrument [Line Items]
Number of warrants or rights exercisable (in shares) | shares		1,335,337
Class of warrant or right, exercise price (in usd per share) | $ / shares		$ 0.01
Warrants and rights outstanding, exercise period after triggering event		10 days
Term Loan Credit Agreement
Debt Instrument [Line Items]
Warrant, exercise price of common stock		4.25
Debt instrument, covenant, leverage ratio, maximum		4
Debt instrument, convertible, threshold trading days | day		5
Amortization of debt discount			$ 200,000
Interest expense			200,000
Term Loan Facility
Debt Instrument [Line Items]
ABL Credit Facility outstanding			98,750,000	$ 98,750,000
Original issue discount			8,205,000	8,205,000
Term Loan Facility | Term Loan Credit Agreement
Debt Instrument [Line Items]
Revolving commitment amount		$ 100,000,000
Debt instrument, periodic payment, principal				1,300,000
ABL Credit Facility outstanding			$ 98,800,000	$ 98,800,000
Original issue discount		8,500,000
Debt issuance costs		$ 3,700,000
Term Loan Facility | Term Loan Credit Agreement | Minimum | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate		6.25%
Term Loan Facility | Term Loan Credit Agreement | Minimum | Prime Rate
Debt Instrument [Line Items]
Basis spread on variable rate		5.25%
Term Loan Facility | Term Loan Credit Agreement | Maximum | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate		10.75%
Term Loan Facility | Term Loan Credit Agreement | Maximum | Prime Rate
Debt Instrument [Line Items]
Basis spread on variable rate		9.75%
Forecast | Term Loan Facility | Term Loan Credit Agreement
Debt Instrument [Line Items]
Debt instrument, periodic payment, principal	$ 2,500,000

Long-Term Debt - Change in Fair

Long-Term Debt - Change in Fair Value of Term Loan Embedded Derivative (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Change in fair value	$ 97	$ 0
Term Loan Credit Agreement | Term Loan Facility
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Beginning balance	0
Issuance of associated debt (July 16, 2019)	481
Change in fair value	(39)
Ending balance	$ 442

Long-Term Debt - Change in Fa_2

Long-Term Debt - Change in Fair Value of Initial Warrant (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Change in fair value	$ (950)	$ 0
Initial Warrant
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	0
Issuance of initial warrant (July 16, 2019)	4,304
Change in fair value	950
Ending balance	$ 5,254

Long-Term Debt - Summary of Ter

Long-Term Debt - Summary of Term Loan Credit Facility (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Term Loan Facility
Debt Instrument [Line Items]
Term Loan Credit Facility outstanding	$ 98,750
Initial Warrant Liability(2)	(6,250)
Long-term portion of Credit Facility	92,500
Less: Original Issue Discount	(8,205)
Term Loan Embedded Derivative Liability	442
Total Term Loan - Non-current	89,991
Initial Warrant
Debt Instrument [Line Items]
Initial Warrant Liability	5,254	$ 0
Initial Warrant | Term Loan Facility
Debt Instrument [Line Items]
Initial Warrant Liability	$ 5,254

Share Repurchase Program (Detai

Share Repurchase Program (Details) - USD ($)	9 Months Ended
	Sep. 30, 2018	May 04, 2017	Feb. 12, 2015
Equity [Abstract]
Stock repurchase authorized amount		$ 30,000,000	$ 20,000,000
Stock repurchased (in shares)	2,667,732
Payments for stock repurchased	$ (25,598,000)
Stock repurchased (in dollars per share)	$ 9.60

Business Segments - Schedule of

Business Segments - Schedule of Business Segment Financial Information (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019USD ($)	Sep. 30, 2018USD ($)	Sep. 30, 2019USD ($)segment	Sep. 30, 2018USD ($)
Segment Reporting [Abstract]
Number of business segments | segment			3
Segment Reporting Information [Line Items]
Revenue from third parties	$ 286,525	$ 270,850	$ 837,816	$ 827,356
Revenue from other segments	0	0	0	0
Total revenue	286,525	270,850	837,816	827,356
Adjusted EBITDA	11,608	12,243	31,822	27,779
Operating Segments | North America
Segment Reporting Information [Line Items]
Revenue from third parties	201,868	181,363	590,452	565,243
Revenue from other segments	1,952	622	3,165	2,993
Total revenue	203,820	181,985	593,617	568,236
Adjusted EBITDA	18,363	14,627	54,964	50,215
Operating Segments | EMEA
Segment Reporting Information [Line Items]
Revenue from third parties	64,352	68,890	187,014	198,229
Revenue from other segments	3,264	2,151	7,624	7,679
Total revenue	67,616	71,041	194,638	205,908
Adjusted EBITDA	3,907	4,619	10,726	6,929
Operating Segments | LATAM
Segment Reporting Information [Line Items]
Revenue from third parties	20,305	20,597	60,350	63,884
Revenue from other segments	14	100	18	178
Total revenue	20,319	20,697	60,368	64,062
Adjusted EBITDA	571	1,082	1,447	2,913
Other
Segment Reporting Information [Line Items]
Revenue from third parties	0	0	0	0
Revenue from other segments	(5,230)	(2,873)	(10,807)	(10,850)
Total revenue	(5,230)	(2,873)	(10,807)	(10,850)
Adjusted EBITDA	$ (11,233)	$ (8,085)	$ (35,315)	$ (32,278)

Business Segments - Schedule _2

Business Segments - Schedule of Business Segments Adjusted EBITDA (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Segment Reporting [Abstract]
Adjusted EBITDA	$ 11,608	$ 12,243	$ 31,822	$ 27,779
Depreciation and amortization	(3,090)	(3,265)	(8,939)	(10,438)
Stock-based compensation expense	(1,784)	(801)	(3,925)	(3,624)
Goodwill impairment	0	(27,887)	0	(27,887)
Intangible and long-lived asset impairment	0	(16,818)	0	(16,818)
Stock appreciation rights market-to-market	(248)	0	(294)	0
Restructuring charges	(3,055)	(3,142)	(10,687)	(3,142)
Senior leadership transition and other employee-related costs	0	(1,153)	0	(1,153)
Obsolete retail inventory	0	(950)	0	(950)
Professional fees related to control remediation	(378)	(1,358)	(918)	(1,895)
Executive search fees	0	0	(80)	(235)
Professional fees related to ASC 606 implementation	0	0	0	(1,092)
Sales and use tax audit	0	0	(1,235)	0
Other professional fees	(967)	(81)	(1,343)	(162)
Income (loss) from operations	2,086	(43,212)	4,401	(39,617)
Interest income	37	19	239	135
Interest expense	(4,376)	(1,769)	(9,608)	(4,854)
Other, net	(1,736)	(301)	(2,196)	(1,734)
Loss before income taxes	$ (3,989)	$ (45,263)	$ (7,164)	$ (46,070)

Uncategorized Items - inwkq3201

Label	Element	Value
Accounting Standards Update 2016-16 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ 153,000
Accounting Standards Update 2016-16 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	153,000
Accounting Standards Update 2014-09 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	482,000
Accounting Standards Update 2014-09 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ 482,000