Innerworkings (INWK) 10-K 17 Mar 20 2019 FY Annual report Financial data

Cover

Cover - USD ($)	12 Months Ended
	Dec. 31, 2019	Mar. 13, 2020	Jun. 30, 2019
Cover page.
Document Type	10-K
Document Annual Report	true
Document Period End Date	Dec. 31, 2019
Document Transition Report	false
Entity File Number	000-52170
Entity Registrant Name	INNERWORKINGS, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-5997364
Entity Address, Address Line One	203 North LaSalle Street
Entity Address, Address Line Two	Suite 1800
Entity Address, City or Town	Chicago
Entity Address, State or Province	IL
Entity Address, Postal Zip Code	60601
City Area Code	(312)
Local Phone Number	642-3700
Title of 12(b) Security	Common Stock, $0.0001 par value
Trading Symbol	INWK
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Public Float			$ 142,440,160
Entity Common Stock, Shares Outstanding		52,142,896
Entity Central Index Key	0001350381
Current Fiscal Year End Date	--12-31
Amendment Flag	false
Document Fiscal Period Focus	FY
Document Fiscal Year Focus	2019
Documents Incorporated by Reference	The registrant intends to file with the Securities and Exchange Commission a proxy statement pursuant to Regulation 14A or an amendment to this report filed under cover of Form 10-K/A containing the information required to be disclosed under Part III of Form 10-K within 120 days of the end of its fiscal year ended December 31, 2019 . Portions of such proxy statement or Form 10-K/A are incorporated by reference into Part III of this Annual Report on Form 10-K.

Consolidated Statements of Oper

Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Statement of Financial Position [Abstract]
Revenue	$ 319,074	$ 287,688	$ 283,861	$ 267,211	$ 293,977	$ 270,844	$ 281,988	$ 274,297	$ 551,072	$ 556,285	$ 838,760	$ 827,129	$ 1,157,834	$ 1,121,106	$ 1,138,370
Cost of goods sold		218,193	215,463	205,201	234,911	206,877	217,047	208,458	420,664	425,505	638,857	632,382	895,825	867,293	862,862
Gross profit	62,106	69,495	68,398	62,010	59,066	63,967	64,941	65,839	130,408	130,780	199,903	194,747	262,009	253,813	275,508
Operating expenses:
Selling, general and administrative expenses		59,751	57,404	55,830	62,124	56,167	59,050	61,196	113,235	120,246	172,986	176,413	222,721	238,537	227,895
Depreciation and amortization													12,328	12,988	13,390
Change in fair value of contingent consideration													0	0	677
Goodwill impairment					18,400	27,900							0	46,319	0
Intangible and other asset impairments						13,800							0	18,121	0
Restructuring charges		2,892									10,524		15,918	6,031	0
Income (loss) from operations	3,588	3,762	4,063	(371)	(28,232)	(43,312)	2,377	984	3,692	3,361	7,454	(39,951)	11,042	(68,183)	33,546
Other income (expense):
Interest income													366	218	97
Interest expense													(14,097)	(7,749)	(4,729)
Other, net		(1,735)	279	(440)					(161)		(1,896)		(3,686)	(1,616)	(1,788)
Total other expense		(6,074)	(2,103)	(3,087)					(5,191)		(11,265)		(17,417)	(9,147)	(6,420)
(Loss) income before income taxes		(2,312)	1,960	(3,458)	(30,926)	(45,363)	326	(1,368)	(1,499)	(1,042)	(3,811)	(46,404)	(6,375)	(77,330)	27,126
Provision (benefit) for income tax		(1,250)	2,468	(1,414)	(1,536)	(243)	625	506	1,053	1,131	(197)	889	3,700	(647)	11,257
Net (loss) income	$ (6,461)	$ (1,062)	$ (508)	$ (2,044)	$ (29,390)	$ (45,120)	$ (299)	$ (1,874)	$ (2,552)	$ (2,173)	$ (3,614)	$ (47,293)	$ (10,075)	$ (76,683)	$ 15,869
Basic (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29
Diluted (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29
Weighted average shares outstanding - basic (in shares)													53,293	52,230	53,851
Weighted average shares outstanding - diluted (in shares)													53,293	52,230	54,944

Consolidated Statements of Comp

Consolidated Statements of Comprehensive Income (Loss) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Statement [Abstract]
Net (loss) income	$ (10,075)	$ (76,683)	$ 15,869
Other comprehensive income (loss), before tax:
Foreign currency translation adjustments	1,859	(5,236)	1,732
Other comprehensive income (loss), before tax	1,859	(5,236)	1,732
Provision (benefit) for income tax related to components of other comprehensive (loss) income	(3)	(154)	12
Other comprehensive income (loss), net of tax	1,862	(5,082)	1,720
Comprehensive (loss) income	$ (8,213)	$ (81,765)	$ 17,589

Consolidated Balance Sheets

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 42,711	$ 26,770
Accounts receivable, net of allowance for doubtful accounts of $3,830 and $4,880, respectively	202,406	193,186
Unbilled revenue	48,396	46,252
Other receivables	28,194	23,727
Inventories	34,977	55,715
Prepaid expenses	10,680	16,256
Other current assets	7,301	10,733
Total current assets	374,665	372,639
Property and equipment, net	37,224	82,933
Intangibles and other assets:
Goodwill	152,210	152,158
Intangible assets, net	7,714	9,828
Right of use assets, net	51,159
Deferred income taxes	2,182	1,195
Other non-current assets	4,129	2,976
Total intangibles and other assets	217,394	166,157
Total assets	629,283	621,729
Current liabilities:
Accounts payable	142,136	158,028
Accrued expenses	50,975	35,698
Deferred revenue	9,568	17,614
Other current liabilities	35,665	28,190
Total current liabilities	246,437	382,266
Lease liabilities	46,075
Deferred income taxes	8,053	7,605
Other long-term liabilities	1,138	50,903
Total liabilities	451,031	440,774
Commitments and contingencies
Stockholders' equity:
Common stock, par value $0.0001 per share, 200,000 and 200,000 shares authorized, 64,820 and 64,495 shares issued, 52,133 and 51,807 shares outstanding, respectively	6	6
Additional paid-in capital	245,311	239,960
Treasury stock at cost, 12,688 and 12,688 shares, respectively	(81,471)	(81,471)
Accumulated other comprehensive loss	(22,449)	(24,311)
Retained earnings	36,855	46,771
Total stockholders' equity	178,252	180,955
Total liabilities and stockholders' equity	629,283	621,729
Revolving Credit Facility | ABL Credit Agreement
Current liabilities:
Line of credit - current	593	142,736
Line of credit - non-current	60,086	0
Term Loan Facility
Current liabilities:
Line of credit - current	7,500
Line of credit - non-current	89,242
Term Loan Facility | Term Loan Credit Agreement
Current liabilities:
Line of credit - current	7,500	0
Line of credit - non-current	$ 89,242	$ 0

Consolidated Balance Sheets _Pa

Consolidated Balance Sheets [Parenthetical] - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Balance Sheets Parenthetical [Abstract]
Accounts receivable, allowance for doubtful accounts	$ 3,830	$ 4,880
Common stock, par value (in USD per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	200,000,000	200,000,000
Common stock, shares issued (in shares)	64,820,000	64,495,000
Common stock, shares outstanding (in shares)	52,133,000	51,807,000
Treasury stock at cost, shares (in shares)	12,688,000	12,688,000

Consolidated Statements of Stoc

Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-in-Capital	Treasury Stock	Accumulated Other Comprehensive Loss	Retained Earnings
Beginning balance (in shares) at Dec. 31, 2016		63,391,000		9,303,000
Beginning balance at Dec. 31, 2016	$ 262,161	$ 6	$ 224,480	$ (49,458)	$ (20,949)	$ 108,082
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	15,869					15,869
Total other comprehensive income, net of tax	1,720				1,720
Issuance of common stock upon exercise of stock awards (in shares)		648,000
Issuance of common stock upon exercise of stock awards	1,421		1,421
Issuance of treasury shares as consideration for acquisition (in shares)		36,000		405,000
Issuance of treasury shares as consideration for acquisition	4,677		385	$ 4,561		(269)
Acquisition of treasury shares (in shares)				1,122,000
Acquisition of treasury shares	(10,976)			$ (10,976)
Stock based compensation expense	6,820		6,820
Cumulative effect of pre-2017 revision adjustments	(1,060)					(1,060)
Ending balance (in shares) at Dec. 31, 2017		64,075,000		10,020,000
Ending balance at Dec. 31, 2017	282,923	$ 6	235,199	$ (55,873)	(19,229)	122,820
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(1,874)
Ending balance at Mar. 31, 2018	277,842
Beginning balance (in shares) at Dec. 31, 2017		64,075,000		10,020,000
Beginning balance at Dec. 31, 2017	282,923	$ 6	235,199	$ (55,873)	(19,229)	122,820
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(2,173)
Ending balance at Jun. 30, 2018	255,977
Beginning balance (in shares) at Dec. 31, 2017		64,075,000		10,020,000
Beginning balance at Dec. 31, 2017	282,923	$ 6	235,199	$ (55,873)	(19,229)	122,820
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(47,293)
Ending balance at Sep. 30, 2018	209,900
Beginning balance (in shares) at Dec. 31, 2017		64,075,000		10,020,000
Beginning balance at Dec. 31, 2017	282,923	$ 6	235,199	$ (55,873)	(19,229)	122,820
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(76,683)					(76,683)
Total other comprehensive income, net of tax	(5,082)				(5,082)
Issuance of common stock upon exercise of stock awards (in shares)		420,000
Issuance of common stock upon exercise of stock awards	$ (541)		(541)
Acquisition of treasury shares (in shares)	2,667,732			2,668,000
Acquisition of treasury shares	$ (25,598)			$ (25,598)
Stock based compensation expense	5,302		5,302
Ending balance (in shares) at Dec. 31, 2018		64,495,000		12,688,000
Ending balance at Dec. 31, 2018	180,955	$ 6	239,960	$ (81,471)	(24,311)	46,771
Beginning balance at Mar. 31, 2018	277,842
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(299)
Ending balance at Jun. 30, 2018	255,977
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(45,120)
Ending balance at Sep. 30, 2018	209,900
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(29,390)
Ending balance (in shares) at Dec. 31, 2018		64,495,000		12,688,000
Ending balance at Dec. 31, 2018	180,955	$ 6	239,960	$ (81,471)	(24,311)	46,771
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(2,044)
Ending balance at Mar. 31, 2019	180,577
Beginning balance (in shares) at Dec. 31, 2018		64,495,000		12,688,000
Beginning balance at Dec. 31, 2018	180,955	$ 6	239,960	$ (81,471)	(24,311)	46,771
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(2,552)
Ending balance at Jun. 30, 2019	181,608
Beginning balance (in shares) at Dec. 31, 2018		64,495,000		12,688,000
Beginning balance at Dec. 31, 2018	180,955	$ 6	239,960	$ (81,471)	(24,311)	46,771
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(3,614)
Ending balance at Sep. 30, 2019	180,493
Beginning balance (in shares) at Dec. 31, 2018		64,495,000		12,688,000
Beginning balance at Dec. 31, 2018	180,955	$ 6	239,960	$ (81,471)	(24,311)	46,771
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(10,075)					(10,075)
Total other comprehensive income, net of tax	$ 1,862				1,862
Issuance of common stock upon exercise of stock awards (in shares)	27,000	325,000
Issuance of common stock upon exercise of stock awards	$ (182)		(182)
Stock based compensation expense	5,533		5,533
Ending balance (in shares) at Dec. 31, 2019		64,820,000		12,688,000
Ending balance at Dec. 31, 2019	178,252	$ 6	245,311	$ (81,471)	(22,449)	36,855
Beginning balance at Mar. 31, 2019	180,577
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(508)
Ending balance at Jun. 30, 2019	181,608
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(1,062)
Ending balance at Sep. 30, 2019	180,493
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net (loss) income	(6,461)
Ending balance (in shares) at Dec. 31, 2019		64,820,000		12,688,000
Ending balance at Dec. 31, 2019	$ 178,252	$ 6	$ 245,311	$ (81,471)	$ (22,449)	$ 36,855

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Cash flows from operating activities:
Net (loss) income	$ (3,614)	$ (10,075)	$ (76,683)	$ 15,869
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization		12,328	12,988	13,390
Stock-based compensation expense		6,281	5,302	6,820
Deferred income taxes		(879)	(4,604)	4,073
Change in fair value of contingent consideration liability		0	0	677
Goodwill impairment		0	46,319	0
Intangible and other asset impairments		0	18,121	0
Bad debt provision		1,068	3,601	454
Contract implementation cost amortization		300	433	0
Change in fair value of warrant		2,233	0	0
Change in fair value of embedded derivative		(176)	0	0
Unrealized foreign exchange loss		834	0	0
Other operating activities, net		1,150	255	210
Changes in assets and liabilities:
Accounts receivable and unbilled revenue	(21,488)	(12,254)	4,470	(41,871)
Inventories	(8,913)	20,980	(16,039)	(4,245)
Prepaid expenses and other assets	(28,985)	(6,529)	2,120	(13,882)
Accounts payable	12,078	(15,634)	21,585	18,096
Accrued expenses and other liabilities	23,868	22,843	5,190	12,107
Net cash provided by operating activities	(9,655)	22,470	23,058	11,698
Cash flows from investing activities:
Purchases of property and equipment	(10,135)	(13,378)	(11,263)	(12,483)
Payments for acquisitions, net of cash acquired		(721)	0	0
Proceeds from sale of property and equipment		0	122	0
Net cash used in investing activities	(10,525)	(14,099)	(11,141)	(12,483)
Cash flows from financing activities:
Repayments of net short-term secured borrowings		(833)	(1,525)
Proceeds from net short-term secured borrowings				20,709
Repurchases of common stock		0	(25,689)	(10,885)
Payments of contingent consideration		0	0	(10,989)
Payment of debt issuance costs		(5,488)	(545)	0
Proceeds from exercise of stock options		63	545	2,663
Other financing activities, net		(245)	(1,061)	(1,156)
Net cash provided by (used in) financing activities		8,977	(13,736)	(525)
Effect of exchange rate changes on cash and cash equivalents		(1,407)	(1,973)	948
Increase (decrease) in cash and cash equivalents		15,941	(3,792)	(362)
Cash and cash equivalents, beginning of period	$ 26,770	26,770	30,562	30,924
Cash and cash equivalents, end of period		42,711	26,770	30,562
Supplemental disclosure of cash flow information:
Interest paid		14,355	7,149	4,072
Income taxes paid		3,040	5,810	9,838
Supplemental non-cash investing and financing activities:
Buildings - Build to Suit Leases		0	48,428	0
Repurchases of common stock		0	0	91
Shares issued as payment of contingent consideration		0	0	4,678
Revolving Credit Facility | Credit Agreement
Cash flows from financing activities:
Repayments of lines of credit		(142,583)		(867)
Proceeds from lines of credit			14,539
Revolving Credit Facility | ABL Credit Agreement
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Change in fair value of embedded derivative		102
Cash flows from financing activities:
Proceeds from lines of credit		60,563	0	0
Term Loan Facility | Term Loan Credit Agreement
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Change in fair value of embedded derivative		74
Cash flows from financing activities:
Repayments of lines of credit		(2,500)	0	0
Proceeds from lines of credit		$ 100,000	$ 0	$ 0

Description of the Business

Description of the Business	12 Months Ended
	Dec. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of the Business	Description of the Business InnerWorkings, Inc. (together with its subsidiaries, “the Company”) was incorporated in the state of Delaware on January 3, 2006. The Company is a leading global marketing execution firm for the world's most marketing intensive companies, including those companies in the Fortune 1000, across a wide range of industries. As a comprehensive outsourced enterprise solution, the Company leverages proprietary technology, an extensive supplier network, and deep domain expertise to streamline the creation, production, and distribution of marketing and promotional materials, signage and displays, retail experiences, events and promotions, and packaging across every major market worldwide. The items the Company sources are generally procured through the marketing supply chain and are referred to collectively as marketing materials. The Company’s technology and database of information is designed to capitalize on excess manufacturing capacity and other inefficiencies in the traditional marketing and print supply chain to obtain favorable pricing and to deliver high-quality products and services.

Summary of Significant Accounti

Summary of Significant Accounting Policies	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Basis of Presentation and Consolidation The consolidated financial statements include the accounts of InnerWorkings, Inc. and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. Preparation of Financial Statements and Use of Estimates The preparation of the consolidated financial statements is in conformity with generally accepted accounting principles in the United States ("GAAP"). GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. On an ongoing basis, the Company evaluates its estimates, including those related to product returns, allowance for doubtful accounts, inventories and inventory valuation, valuation and impairments of goodwill and long-lived assets, income taxes, accrued bonus, contingencies, stock-based compensation and litigation costs. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. These estimates form the basis for making judgments about the carrying value of assets and liabilities when those values are not readily apparent from other sources. Actual results can differ from those estimates. Revision of Prior Period Financial Statements In connection with the preparation of the consolidated financial statements, the Company identified errors within our North America and EMEA segments in the quarterly and annual periods of 2019, 2018 and 2017. During 2019, the Company enhanced its internal controls in connection with its ongoing remediation efforts related to the material weakness. As a result of the enhanced internal controls, certain adjustments were identified related to prior periods. The remaining adjustments related to a proposed sales and use tax liability from the State of Illinois, which impacted prior years. The Company considered the errors identified in accordance with the SEC's Staff Accounting Bulletin ("SAB") No. 99 ("Materiality") and SAB 108 ("Considering the Effects of Prior Year Misstatements when Quantifying Misstatements in Current Year Financial Statements") and determined the impact was immaterial to the previously issued consolidated financial statements, however, correcting the cumulative error in the current period would be significant. As such, the Company has revised the previously reported financial information included herein. Refer to Note 21 , Revision of Prior Period Financial Statements for a summary of revisions made. Further, we will correct previously reported financial information impacted by the aforementioned errors in future filings. Foreign Currency Translation The Company determines the functional currency for its parent company and each of its subsidiaries by reviewing the currencies in which their respective operating activities occur. Assets and liabilities of these operations are translated into U.S. currency at the rates of exchange at the balance sheet date. Income and expense items are translated at average monthly rates of exchange. The resulting translation adjustments are included in accumulated other comprehensive income (loss), a separate component of stockholders’ equity. Transaction gains and losses arising from activities in other than the applicable functional currency are calculated using average exchange rates for the applicable period and reported in net income as a non-operating item in each period. Non-monetary balance sheet items denominated in a currency other than the applicable functional currency are translated using the historical rate. The net realized gains (losses) on foreign currency transactions were $(2.4) million , $(1.1) million and $(1.4) million for the years ended December 31, 2019 , 2018 and 2017 , respectively. Highly Inflationary Accounting During 2018, the Argentinian economy was reclassified as highly inflationary under GAAP due to multiple years of increasing inflation, resulting in the remeasurement of our Argentinian operations into U.S. dollars. The application of highly inflationary accounting did not have a material impact on the Company’s consolidated financial statements for the years ended December 31, 2019 and 2018 . Fair Value Measurements ASC 820, Fair Value Measurement includes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on observable or unobservable inputs to valuation techniques that are used to measure fair value. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions. The fair value hierarchy consists of the following three levels: • Level 1: Inputs are quoted prices in active markets for identical assets or liabilities. • Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active and inputs other than quoted prices that are observable and market-corroborated inputs, which are derived principally from or corroborated by observable market data. • Level 3: Inputs that are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable. The fair value of revolving credit facilities and long-term debt facilities are determined using current market yields. Fair value accounting requires bifurcation of embedded derivative instruments such as interest rate reset features in debt instruments, and measurement of their fair value for accounting purposes. In determining the appropriate fair value for embedded derivatives, the Company uses a 'with and without' valuation model. Additionally, fair value accounting requires liability-classified awards, such as warrant liabilities, to be measured at fair value for accounting purposes. The fair value of freestanding derivative instruments, such as warrant liabilities, are valued using the Black-Scholes-Merton option pricing model. Once determined, derivative liabilities and warrant liabilities are adjusted to reflect fair value at each reporting period end, with any increase or decrease in the fair value being recorded within other expense as an adjustment to fair value of derivatives. Deferred Financing Fees and Debt Discounts Deferred financing fees represent third-party debt issuance costs associated with the related debt facility. Deferred financing fees and related derivative and warrant features associated with the Company’s long-term debt agreement are treated as a discount on the long-term debt and amortized using the effective interest rate method. Derivative features associated with the Company’s revolving credit agreement are treated as a discount on the revolving credit facility and amortized using the straight-line method. Deferred financing fees related to the Company's revolving credit facility are capitalized and reflected as deferred financing costs within other non-current assets and are amortized over the term of the revolving credit facility. Debt discounts on the Company’s revolving credit facility and long-term debt are reflected as a direct deduction from the carrying amount of the long-term portion of the related debt liability. Revenue Recognition In accordance with the Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 606, Revenue from Contracts with Customers , the Company generally reports revenue on a gross basis because the Company typically controls the goods or services before transferring to the customer. Under these arrangements, the Company is primarily responsible for the fulfillment, including the acceptability, of the marketing materials and other products or services. In addition, the Company has reasonable discretion in establishing the price, and in some transactions, the Company also has inventory risk and is involved in the determination of the nature or characteristics of the marketing materials and products. In some arrangements, the Company is not primarily responsible for fulfilling the goods or services. In arrangements of this nature, the Company does not control the goods or services before they are transferred to the customer and such revenue is reported on a net basis. The Company records taxes collected from customers and remitted to governmental authorities on a net basis. The Company primarily generates revenue from the procurement of marketing materials for customers. Service revenue including creative, design, installation, warehousing and other services has not been material to the Company’s overall revenue to date. Products and services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual products and services separately if they are distinct - that is, if a product or service is separately identifiable from other items in the bundled package and if a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company includes any fixed charges per its contracts as part of the total transaction price. The transaction price is allocated between separate products and services in a bundle based on their standalone selling prices. The standalone selling prices are generally determined based on the prices at which the Company separately sells the products and services. Revenue is measured based on consideration specified in a contract with a customer. Contracts may include variable consideration (for example, customer incentives such as rebates), and to the extent that variable consideration is not constrained, the Company includes the expected amount within the total transaction price and updates its assumptions over the duration of the contract. The constraint will generally not result in a reduction in the estimated transaction price. The Company’s performance obligations related to the procurement of marketing materials are typically satisfied upon shipment or delivery of its products to customers, at which time the Company recognizes revenue. Payment is typically due from the customer at this time or shortly thereafter. Shipping and handling costs after control over a product has transferred to a customer are expensed as incurred and are included in cost of goods sold in the consolidated statements of operations. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced. The Company does not have material future performance obligations that extend beyond one year. Some service revenue, including stand-alone creative and other services, may be recognized over time but the difference between recognizing that revenue over time versus at a point in time when the service is completed and accepted by the customer is not material to the Company’s overall revenue to date. Cost of Goods Sold Cost of goods sold includes product costs and warehousing costs. Product costs consist of costs to procure inventory for customers, creative design costs to customize products for customers, and shipping and handling costs. Shipping and handling include both internal and third-party fulfillment and shipping costs. Warehousing costs consist of rent and overhead costs related to assembling and storing products in warehouse facilities. Certain creative design costs and warehousing costs consist of personnel costs for employees within production and distribution of branded products. Cash and Cash Equivalents The Company considers all highly liquid investments purchased with a maturity of three months or less to be cash equivalents. Accounts Receivable Accounts receivable are uncollateralized customer obligations due under normal trade terms. Payment terms with customers are generally 30 to 90 days from the invoice date. Accounts receivable are stated at the amount billed to the customer, less an estimate for potential bad debts. Interest is not generally accrued on outstanding balances. The carrying amount of accounts receivable is reduced by an allowance that reflects management’s best estimate of the amounts that will not be collected. The Company estimates the collectability of its accounts receivable based on a combination of factors including, but not limited to, customer credit ratings and historical experience. In circumstances where the Company is aware of a specific customer’s inability to meet its financial obligations to the Company (e.g., bankruptcy filings or substantial downgrading of credit ratings), the Company provides allowances for bad debts against amounts due to reduce the net recognized receivable to the amount it reasonably believes will be collected. Aged receivables are reviewed on a regular basis and uncollectible accounts are written off when all reasonable collection efforts have been exhausted. Activity related to our allowance for doubtful accounts for the years ended December 31, is as follows (in thousands): 2019 2018 2017 Balance at beginning of period $ 4,880 $ 3,534 $ 2,622 Charged to expense 1,068 3,601 454 Uncollectible accounts written off, net of recoveries (2,118 ) (2,255 ) 457 Balance at end of period $ 3,830 $ 4,880 $ 3,534 Unbilled Revenue and Accrued Accounts Payable Unbilled revenue and accrued accounts payable include estimated shipments or deliveries that have been made to customers for which the related accounts receivable and accounts payable have not yet been recorded. The Company estimates these amounts using assumptions such as projected margin and shipping probabilities and results in impacts to revenue, unbilled revenue, accrued accounts payable, and costs of goods sold. Other Receivables Other receivables include product receivables for consumer packaged goods clients, where the Company's procurement of products on behalf of the customer is considered to be a pass-through activity. Inventories Inventories are stated at the lower of cost or net realizable value. Cost is determined by the first-in, first-out method. Net realizable value is based upon an estimated average selling price reduced by estimated costs of disposal. Inventories primarily consist of purchased finished goods. Finished goods inventory includes consigned inventory held on behalf of customers as well as inventory held at third-party fulfillment centers and subcontractors. The inventory reserve balance was $1.8 million , $5.0 million and $4.3 million as of December 31, 2019 , 2018 and 2017 , respectively. Property and Equipment Property and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the respective assets. The estimated useful lives, by asset class, are as follows: Computer equipment 3 years Software, including internal-use software 1 to 5 years Office equipment 5 years Furniture and fixtures 7 years Leasehold improvements are depreciated using the straight-line method over the shorter of their estimated useful lives or the terms of the related leases. The Company reviews long-lived assets, including amortizable intangible assets, for realizability on an ongoing basis. Changes in depreciation, generally accelerated depreciation, are determined and recorded when estimates of the remaining useful lives or residual values of long-term assets change. The Company also reviews for impairment when conditions exist that indicate the carrying amount of the asset group may not be fully recoverable. In those circumstances, the Company performs undiscounted operating cash flow analyses to determine if an impairment exists. When testing for asset impairment, the Company groups assets and liabilities at the lowest level for which cash flows are separately identifiable. Any impairment loss is calculated as the excess of the asset’s carrying value over its estimated fair value. Fair value is estimated based on the discounted cash flows for the asset group over the remaining useful life or based on the expected cash proceeds for the asset less costs of disposal. Internal-Use Software In accordance with ASC 350-40, Intangibles—Goodwill and Other, Internal-Use Software, certain costs incurred in the planning and evaluation stage of internal-use computer software are expensed as incurred. Certain costs incurred during the application development stage are capitalized and included in property and equipment. Capitalized internal-use software costs are depreciated over the expected economic useful life of three to six years using the straight-line method. Capitalized internal-use software asset depreciation expense for the years ended December 31, 2019 , 2018 and 2017 was $6.6 million , $6.1 million and $5.4 million , respectively, and is included in total depreciation expense. At December 31, 2019 and 2018 , the net book value of internal-use software was $25.3 million and $25.4 million , respectively. Goodwill Goodwill represents the excess of purchase price and related costs over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. In accordance with ASC 350, Intangibles—Goodwill and Other , goodwill is not amortized, but instead is tested for impairment annually or more frequently if circumstances indicate a possible impairment may exist. Absent any interim indicators of impairment, the Company tests for goodwill impairment as of the first day of its fourth fiscal quarter of each year. Under ASC 350, an entity is permitted to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the quantitative test is required due to the determination the fair value of a reporting unit is more likely than not less than its carrying amount, the fair value for each reporting unit is compared to its book value including goodwill. In the case that the fair value is less than the book value of the goodwill, the difference is recognized as an impairment. The fair value estimates used in the goodwill impairment analysis require significant judgment. The fair value estimates are based on assumptions management believes to be reasonable, but that are inherently uncertain, including estimates of future revenue and operating margins and assumptions about the overall economic climate and the competitive environment for the business. The fair value determination of the North America reporting unit primarily relies on management judgments around timing of generating revenue from recent new customer wins as well as timing of benefits expected to be received from the significant restructuring actions currently underway (see Note 7 , Restructuring Activities and Charges ). If assumptions surrounding either of these factors change, then a future impairment charge may occur. At the date of the most recent step one test, if the fair value of a reporting unit exceeds the carrying value by less than 30 percent , the Company will include enhanced goodwill disclosures. The goodwill impairment charge recorded to the North America reporting unit in 2018, as discussed in Note 5 , Goodwill , to the Consolidated Financial Statements, represents a partial impairment of the North America segment goodwill, resulting in “at risk” goodwill under ASC 350 as of December 31, 2018 . The Company performed its annual goodwill impairment analysis as of October 1, 2019 , its measurement date, and concluded there was no impairment of its North America reporting unit. Further, the Company noted the fair value of the reporting unit exceeded the carrying value by more than 30 percent. The Company considered indicators for impairment at December 31, 2019 and did not identify any that triggered additional impairment testing and analysis. Other Intangible Assets In accordance with ASC 350 , the Company amortizes its intangible assets with finite lives over their respective estimated useful lives and reviews for impairment on an annual basis, or more frequently if events or changes in circumstances indicate that they may be impaired. Impairment indicators could include significant under-performance relative to the historical or projected future operating results, significant changes in the manner of use of assets, significant negative industry or economic trends or significant changes in the Company’s market capitalization relative to net book value. Any changes in key assumptions used by the Company, including those set forth above, could result in an impairment charge and such a charge could have a material adverse effect on the Company’s consolidated results of operations. The Company’s intangible assets consist of customer lists, non-competition agreements, trade names and patents. The Company’s customer lists, which have an estimated weighted-average useful life of approximately 14 years, are being amortized using the economic life method. The Company’s non-competition agreements, trade names and patents are being amortized on the straight-line basis over their estimated weighted-average useful lives of approximately 4 years, 13 years and 9 years, respectively. Leases The Company leases office space, warehouses, automobiles, and equipment. The Company determines whether a contract is or contains a lease at the inception of the contract. A contract will be deemed to be or contain a lease if the contract conveys the right to control and direct the use of identified office space, warehouse or equipment for a period of time in exchange for consideration. The Company generally must also have the right to obtain substantially all the economic benefits from the use of the office space, warehouse and equipment. The leases are recorded as right-of-use ("ROU") assets and lease liabilities for leases with terms greater than 12 months. The Company’s leases generally have terms of 1 - 10 years , with certain leases including renewal options to extend the leases for additional periods at the Company’s discretion. Generally, the lease term is the minimum of the noncancelable period of the lease, as the Company is not reasonably certain to exercise renewal options. Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Tenant allowances used to fund leasehold improvements are recognized when earned and reduce the right-of-use asset related to the lease. These are amortized through the right-of-use asset as reductions of expense over the lease term. Operating lease assets and liabilities are recognized at the lease commencement date. Operating lease liabilities represent the present value of lease payments not yet paid. Operating lease assets represent the right to use an underlying asset and are based upon the operating lease liabilities adjusted for prepayments or accrued lease payments, initial direct costs, lease incentives, and impairment of operating lease assets. To determine the present value of lease payments not yet paid, the Company estimates incremental secured borrowing rates corresponding to the maturities of the leases. The Company estimates this rate based on prevailing financial market conditions as rates are not implicitly stated in most leases. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants. Leased assets are presented net of accumulated amortization. Variable lease payment amounts that cannot be determined at the commencement of the lease, such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities; instead, these are expensed as incurred and recorded as variable lease expense. Income Taxes The Company accounts for income taxes in accordance with ASC 740, Income Taxes , under which deferred tax assets and liabilities are recognized based upon anticipated future tax consequences attributable to differences between financial statement carrying values of assets and liabilities and their respective tax bases. A valuation allowance is established to reduce the carrying value of deferred tax assets if it is considered more likely than not that such assets will not be realized. Any change in the valuation allowance would be charged to income in the period such determination was made. The Company recognizes the tax benefit from an uncertain tax position only if it is “more likely than not” the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon settlement. The Company’s policy is to recognize interest and penalties accrued on any unrecognized tax benefits as a component of income tax expense. There was nominal interest and penalties related to unrecognized tax benefits for the years ended December 31, 2019 , 2018 and 2017 . Based on the Company’s evaluation, it was concluded that there are no significant uncertain tax positions requiring recognition in its financial statements. Examinations by tax authorities have been completed through 2014 in the Czech Republic, United Kingdom, and United States, and through 2015 in France. On December 22, 2017, the U.S. government enacted comprehensive Federal tax legislation commonly referred to as the Tax Cuts and Jobs Act of 2017 (the “Act”). The Act makes changes to the corporate tax rate, business-related deductions and taxation of foreign earnings, among others, that will generally be effective for taxable years beginning after December 31, 2017. The Act requires a U.S. shareholder of a foreign corporation to include global intangible low-taxed (“GILTI”) in taxable income. The accounting policy of the Company is to record any tax on GILTI in the provision for income taxes in the year it is incurred. Advertising Costs of advertising, which are expensed as incurred by the Company, were $0.6 million , $1.4 million and $1.2 million for the years ended December 31, 2019 , 2018 and 2017 , respectively, and are included in selling, general and administrative expenses in the consolidated statement of operations. Comprehensive (Loss) Income Accumulated comprehensive loss consists solely of foreign currency translation adjustments. Stock-Based Compensation The Company accounts for stock-based compensation awards in accordance with ASC 718, Compensation-Stock Compensation . Compensation expense is measured by determining the fair value of each award using the Black-Scholes option valuation model for stock options and stock appreciation rights ("SARs") and the closing share price on the grant date for restricted shares and restricted share units. The fair value is then recognized over the requisite service period of the awards, which is generally the vesting period, on a straight-line basis for the entire award. As the SARs are liability classified, the fair value is remeasured at the end of each month and the expense is adjusted accordingly. Compensation expense for PSUs is measured by determining the fair value of the award using the closing share price on the grant date and is recognized ratably from the grant date to the vesting date for the number of awards expected to vest. The amount of compensation expense recognized for PSUs is dependent upon a quarterly assessment of the likelihood of achieving the performance conditions and is subject to adjustment based on management's assessment of the Company's performance relative to the target number of shares performance criteria. The option valuation model used in determining the fair value of the stock options and SARs requires assumptions, which impact the assumed fair value, including the expected life of the stock option, the risk-free interest rate, expected volatility of the stock over the expected life and the expected dividend yield. The Company uses historical data to determine these assumptions and if these assumptions change significantly for future grants, share-based compensation expense will fluctuate in future years. The Company accounts for forfeitures as they occur. Stock-based compensation expense is included in selling, general and administrative expenses in the consolidated statement of operations. Refer to Note 16 , Stock-Based Compensation Plan , for further information regarding stock-based compensation. Recent Accounting Pronouncements Recently Adopted Accounting Standards In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach, which allows the Company to apply ASC 840, Leases , in the comparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. The Company elected to use the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and (iii) initial direct costs resulting from the lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets. The Company elected to apply the short-term lease exception, which allows the Company to keep leases with terms of 12 months or less off the balance sheet. The Company also elected to combine lease and non-lease components as a single component for the Company's entire population of lease assets. Refer to Note 3 , Leases , for further discussion of the new guidance impact. In the first quarter of 2019, the FASB issued ASU No. 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income , which amends ASC 220, Income Statement - Reporting Comprehensive Income . This ASU allows a reclassification from accumulated OCI to retained earnings for stranded tax effects resulting from tax reform. This update is effective for fiscal years beginning after December 15, 2018, including interim periods therein, and early adoption is permitted. An election was not made to reclassify the income tax effects of the Tax Cuts and Jobs Act (“Tax Reform Act”) from accumulated other comprehensive income to retained earnings. The adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Recently Issued Accounting Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires entities to measure the impairment of certain financial instruments, including trade receivables, based on expected losses rather than incurred losses. ASU 2016-13 requires using a modified retrospective transition method. The guidance introduces a new credit reserving methodology known as the Current Expected Credit Loss ("CECL") methodology, which will alter the estimation process, inputs, and assumptions used in estimating credit losses. For the financial assets that are under the scope of this standard, entities will be required to use a new forward-looking “expected loss” model that estimates the loss over the lifetime of the asset based on historical experience, current conditions, and reasonable and supportable forecasts. This will result in earlier recognition of allowance for doubtful accounts and will replace the Company’s “incurred loss” model that delayed the full amount of credit loss until the loss is probable of occurring. In addition, the standard requires entities to evaluate financial instruments by recording allowance for doubtful accounts by pooling of instruments based on similar risk characteristics, rather than a specific identification approach. The effective date is for fiscal years beginning after D

Leases

Leases	12 Months Ended
	Dec. 31, 2019
Leases [Abstract]
Leases	Leases In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted the ASU, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. Adoption of the new standard resulted in the recording of net lease assets and lease liabilities of approximately $39.4 million and $41.5 million , respectively, as of January 1, 2019. The $2.1 million difference in the lease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of $1.0 million of build-to-suit assets and build-to-suit financing obligations that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the related deferred tax effect of $0.3 million . Adoption of ASU 2016-02 did not materially impact the Company's consolidated net earnings or cash flows and did not have a notable impact on the Company's liquidity or debt-covenant compliance under the Company's current agreements. Supplemental balance sheet information related to leases was as follows (in thousands): December 31, 2019 Operating leases: Right of use assets $ 50,668 Finance leases: Right of use assets, cost 815 Less: Accumulated amortization (324 ) Right of use assets, net 491 Total right of use assets, net $ 51,159 Lease liabilities: Current: Operating $ 9,107 Finance 176 Non-current: Operating 45,728 Finance 347 Total lease liabilities $ 55,358 The components of lease cost were as follows (in thousands): December 31, 2019 Operating lease cost $ 10,725 Variable lease cost 1,645 Short-term lease cost 1,871 Finance lease cost: Amortization of right of use assets 91 Interest on lease liabilities 25 Total finance lease cost 116 Less: Sublease income (268 ) Total lease cost $ 14,089 Average lease terms and discount rates were as follows: December 31, 2019 Weighted-average remaining lease term (years) Operating leases 6.79 Finance leases 2.98 Weighted-average discount rate Operating leases 6.61 % Finance leases 7.27 % Supplemental cash flow information related to leases was as follows (in thousands): December 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $ 8,649 Operating cash flows from finance leases 129 Total $ 8,778 The aggregate future lease payments for operating and finance leases as of December 31, 2019 are as follows (in thousands): Operating Finance 2020 $ 11,477 $ 204 2021 12,222 204 2022 10,551 133 2023 7,975 29 2024 6,531 9 Thereafter 20,961 — Total lease payments 69,717 579 Less: Interest (14,882 ) (56 ) Present value of lease liabilities $ 54,835 $ 523 The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101
Leases	Leases In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted the ASU, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. Adoption of the new standard resulted in the recording of net lease assets and lease liabilities of approximately $39.4 million and $41.5 million , respectively, as of January 1, 2019. The $2.1 million difference in the lease liabilities and net lease assets represents the net ASC 840 lease liabilities at the effective date that were netted against the initial right-of-use-asset, which included: straight-line rent, prepaid rent, and lease incentives. The $0.2 million transition adjustment to retained earnings was comprised of $1.0 million of build-to-suit assets and build-to-suit financing obligations that were derecognized and recorded as operating leases in transition and $0.5 million of initial impairment to right-of-use-assets, which were partially offset by the related deferred tax effect of $0.3 million . Adoption of ASU 2016-02 did not materially impact the Company's consolidated net earnings or cash flows and did not have a notable impact on the Company's liquidity or debt-covenant compliance under the Company's current agreements. Supplemental balance sheet information related to leases was as follows (in thousands): December 31, 2019 Operating leases: Right of use assets $ 50,668 Finance leases: Right of use assets, cost 815 Less: Accumulated amortization (324 ) Right of use assets, net 491 Total right of use assets, net $ 51,159 Lease liabilities: Current: Operating $ 9,107 Finance 176 Non-current: Operating 45,728 Finance 347 Total lease liabilities $ 55,358 The components of lease cost were as follows (in thousands): December 31, 2019 Operating lease cost $ 10,725 Variable lease cost 1,645 Short-term lease cost 1,871 Finance lease cost: Amortization of right of use assets 91 Interest on lease liabilities 25 Total finance lease cost 116 Less: Sublease income (268 ) Total lease cost $ 14,089 Average lease terms and discount rates were as follows: December 31, 2019 Weighted-average remaining lease term (years) Operating leases 6.79 Finance leases 2.98 Weighted-average discount rate Operating leases 6.61 % Finance leases 7.27 % Supplemental cash flow information related to leases was as follows (in thousands): December 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $ 8,649 Operating cash flows from finance leases 129 Total $ 8,778 The aggregate future lease payments for operating and finance leases as of December 31, 2019 are as follows (in thousands): Operating Finance 2020 $ 11,477 $ 204 2021 12,222 204 2022 10,551 133 2023 7,975 29 2024 6,531 9 Thereafter 20,961 — Total lease payments 69,717 579 Less: Interest (14,882 ) (56 ) Present value of lease liabilities $ 54,835 $ 523 The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101

Revenue Recognition

Revenue Recognition	12 Months Ended
	Dec. 31, 2019
Revenue from Contract with Customer [Abstract]
Revenue Recognition	Revenue Recognition Costs to Fulfill Customer Contracts and Contract Liabilities The Company capitalizes certain setup costs related to new customers as fulfillment costs. Capitalized contract costs are amortized over the expected period of benefit using the straight-line method which is generally three years. Contract liabilities are referred to as deferred revenue in the consolidated financial statements. We record deferred revenue when cash payments are received in advance of satisfying our performance obligations, and we recognize revenue as these obligations are satisfied. For the years ended December 31, 2019 and 2018 , the amount of amortization was $0.3 million and $0.4 million , respectively. There was no impairment loss in relation to the capitalized costs for the year ended December 31, 2019 . For the year ended December 31, 2018 , there was a $1.3 million impairment loss in relation to setup costs capitalized in the North America reportable segment. The impairment was calculated as the difference between the carrying amount of the asset and the recoverable amount. The following table is a summary of the Company's costs to fulfill and contract liabilities (in thousands): December 31, 2019 December 31, 2018 Costs to fulfill $ 1,238 $ 1,152 Contract liabilities 9,568 17,614 Cash received 36,662 11,387 Revenue recognized 44,708 11,850 Costs to Obtain a Customer Contract The Company incurs certain incremental costs to obtain a contract that the Company expects to recover. The Company applies a practical expedient and recognizes the incremental costs of obtaining contracts as an expense when incurred if the amortization period of the assets that the Company otherwise would have recognized is one year or less. These costs would primarily relate to commissions paid to our account executives and are included in selling, general and administrative expenses. No incremental costs to obtain a contract incurred by the Company during the year ended December 31, 2019 and 2018 were required to be capitalized. Transaction Price Allocated to Remaining Performance Obligations ASC 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of December 31, 2019 . The Company does not have material future performance obligations that extend beyond one year. Accordingly, the Company has applied the optional exemption for contracts that have an original expected duration of one year or less. The nature of the remaining performance obligations as well as the nature of the variability and how it will be resolved is described within Note 2 , Summary of Significant Accounting Policies .

Goodwill

Goodwill	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	Goodwill The following is a summary of the goodwill balance for each reportable segment as of December 31 (in thousands): North America EMEA LATAM Total Balance as of December 31, 2017 $ 170,685 $ 21,815 $ 7,447 $ 199,946 Goodwill impairment (18,432 ) (20,778 ) (7,109 ) (46,319 ) Foreign exchange impact (95 ) (1,037 ) (338 ) (1,469 ) Balance as of December 31, 2018 152,158 — — 152,158 Foreign exchange impact 52 — — 52 Balance as of December 31, 2019 $ 152,210 $ — $ — $ 152,210 2018 Goodwill Impairment Charges During the third quarter of 2018, the Company changed its segments and re-evaluated its reporting units. This change required an interim impairment assessment of goodwill. The Company determined an enterprise value for its North America, EMEA and LATAM reporting units that considered both discounted cash flow and guideline public company methods. The Company further compared the enterprise value of each reporting unit to its respective carrying value. The enterprise value for North America exceeded its carrying value indicating there was no impairment. The enterprise values for the EMEA and LATAM reporting units were less than their respective carrying values thus resulting in the Company recognizing $20.8 million and $7.1 million non-cash goodwill impairment charges, respectively. As of December 31, 2018, the Company performed an interim impairment assessment due to a triggering event caused by a sustained decrease in the Company's stock price. The Company determined an enterprise value for its North America reporting unit that considered both the discounted cash flow and guideline public company methods. The Company further compared the enterprise value of the reporting unit to its carrying value. The enterprise value for the North America reporting unit was less than its carrying value and resulted in a non-cash goodwill impairment charge of $18.4 million . No tax benefit was recognized on such charge, and this charge had no impact on the Company's cash flows or compliance with debt covenants. Prior to the aforementioned 2018 activity, the Company recorded gross and accumulated impairment losses of $75.4 million as a result of prior period goodwill impairment tests.

Other Intangible Assets

Other Intangible Assets	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Other Intangible Assets	Other Intangible Assets The following is a summary of the Company’s intangible assets as of December 31 (in thousands, except weighted average life): 2019 2018 Weighted Average Life in Years Customer lists $ 73,678 $ 73,792 13.6 Non-competition agreements 959 950 4.1 Trade names 2,510 2,510 13.3 Patents 57 57 9.0 77,204 77,309 Less accumulated amortization and impairment: Customer lists (66,382 ) (64,528 ) Non-competition agreements (959 ) (950 ) Trade names (2,098 ) (1,956 ) Patents (51 ) (47 ) Total accumulated amortization and impairment (69,490 ) (67,481 ) Intangible assets, net $ 7,714 $ 9,828 Amortization expense related to these intangible assets was $2.2 million , $3.6 million , and $5.0 million for the years ended December 31, 2019 , 2018 , and 2017 , respectively. As of December 31, 2019 , estimated amortization expense for the next five years and thereafter is as follows (in thousands): 2020 $ 2,024 2021 1,784 2022 1,408 2023 962 2024 745 Thereafter 791 $ 7,714 In the third quarter of 2018 , the Company changed its reporting units as part of a segment change, which required an interim impairment assessment. The Company's intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. It was determined that the fair value of intangible assets in EMEA and LATAM was less than the recorded book value of certain customer lists. As a result, the Company recognized a $13.8 million non-cash intangible asset impairment charge related to certain customer lists, which is included in the accumulated amortization and impairment balance above. Of the total charge, $0.6 million related to the LATAM reportable segment, and $13.2 million

Restructuring Activities and Ch

Restructuring Activities and Charges	12 Months Ended
	Dec. 31, 2019
Restructuring and Related Activities [Abstract]
Restructuring Activities and Charges	Restructuring Activities and Charges 2018 Restructuring Plan On August 10, 2018 , the Company approved a plan to reduce the Company's cost structure while driving value for its clients and stockholders. The plan was adopted as a result of the Company's determination that its selling, general and administrative costs were disproportionately high in relation to its revenue and gross profit. At the time of adoption, the plan was expected to be completed by the end of 2019 and the Company expected to incur pre-tax cash restructuring charges of $20.0 million to $25.0 million and pre-tax non-cash restructuring charges of $0.4 million . Where required by law, the Company will consult with each of the affected country’s local Works Councils prior to implementing the plan. On February 21, 2019, the Board of Directors approved a two-year extension to the restructuring plan through the end of 2021. On February 24, 2020, subsequent to the balance sheet date but prior to the issuance of the financial statements, the Company approved an increase in the size of the 2018 Restructuring Plan. From adoption through completion of the plan, the Company expects to incur pre-tax cash restructuring charges of $35.0 million to $45.0 million and pre-tax non-cash restructuring charges of $0.5 million . Cash charges are expected to include $9.0 million to $12.0 million for employee severance and related benefits, $8.0 million to $10.0 million for consulting fees and lease and contract terminations, and $18.0 million to $23.0 million for compensation realignment and other retention. The following table summarizes the accrued restructuring activities for this plan (in thousands): Employee Severance and Related Benefits Lease and Contract Termination Costs Compensation Realignment and Other Retention Other Total Balance at December 31, 2017 $ — $ — $ — $ — $ — Charges 3,257 512 — 2,262 6,031 Cash payments (2,594 ) (226 ) — (1,557 ) (4,377 ) Non-cash settlements/adjustments (1) (305 ) — — — (305 ) Balance at December 31, 2018 358 286 — 705 1,349 Charges 5,073 920 5,208 4,717 15,918 Prepayments (2) — — 199 — 199 Cash payments (4,763 ) (1,016 ) (1,771 ) (5,164 ) (12,714 ) Non-cash settlements/adjustments (1) (2 ) (167 ) — — (169 ) Balance at December 31, 2019 $ 666 $ 23 $ 3,636 $ 258 $ 4,583 (1) Non-cash settlements and adjustments consist of (1) ASC 842 transition adjustments for a historical lease termination liability under ASC 840 and (2) foreign currency impacts. (2) For compensation realignment and other retention amounts, expense is recognized over a mandatory future service period, whereby payments occur at certain intervals throughout the mandatory future service period. Prepayments reflected in this line item represent payments that have occurred as of December 31, 2019 . The Company recorded the following restructuring costs by segment (in thousands): Year Ended December 31, 2019 2018 North America $ 8,466 $ 882 LATAM 515 368 EMEA 1,735 2,496 Other 5,202 2,285 Total $ 15,918 $ 6,031 From adoption through December 31, 2019 , the Company recognized $21.9 million in total restructuring charges pursuant to the 2018 Restructuring Plan. 2015 Restructuring Plan On December 14, 2015, the Company approved a global realignment plan that allowed the Company to more efficiently meet client needs across its international platform. Through improved integration of global resources, the plan created back office and other efficiencies and allowed for the elimination of approximately 100 positions. In connection with these actions, the Company incurred total pre-tax cash restructuring charges of $6.7 million , the majority of which were recognized during 2016. These cash charges included approximately $5.6 million for employee severance and related benefits and $1.1 million for lease and contract terminations and other associated costs. The charges were all incurred by the end of 2016 with the final payouts of the charges expected to occur in early 2020. The following table summarizes the accrued restructuring activities for this plan for the year ended December 31, 2019 (in thousands), all of which relate to EMEA: Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance as of December 31, 2018 $ 486 $ — $ — $ 486 Cash payments (364 ) — — (364 ) Balance as of December 31, 2019 $ 122 $ — $ — $ 122

Property and Equipment

Property and Equipment	12 Months Ended
	Dec. 31, 2019
Property, Plant and Equipment [Abstract]
Property and Equipment	Property and Equipment Property and equipment at December 31, 2019 and 2018 , respectively, consisted of the following (in thousands): 2019 2018 Computer equipment $ 14,249 $ 12,258 Software, including internal-use software 89,072 82,426 Office equipment and furniture 7,288 7,315 Buildings 1,666 49,169 Leasehold improvements 6,776 4,394 Total Property and Equipment, Gross 119,051 155,562 Less: Accumulated depreciation (81,827 ) (72,629 ) Property and Equipment, Net $ 37,224 $ 82,933 Depreciation expense was $10.1 million , $9.4 million , and $8.4 million for the years ended December 31, 2019 , 2018 , and 2017 , respectively. Long-Lived Asset Impairment In the third quarter of 2018, the Company changed its reporting units as part of a segment change, which required an interim impairment assessment. The intangible and long-lived assets associated with the reporting units assessed were also reviewed for impairment. As the fair value of capitalized costs related to a legacy ERP system in the EMEA reporting unit was determined to be less than the recorded book value of such assets, the Company recorded a $3.0 million impairment charge. During the fourth quarter of 2017, the Company ceased use of one of its internal-use software platforms and recorded $0.4 million of expense within depreciation and amortization. Buildings Under ASC 840, Leases , the Company was deemed the accounting owner of facilities in Portland, Oregon, and Prague, Czech Republic, during construction, and upon completion of construction, determined that facilities did not qualify for sale-leaseback accounting treatment. Buildings of $48.5 million and corresponding financing obligations of $47.0 million were classified within Property and equipment, net and Long-term liabilities, respectively, as of December 31, 2018. These amounts were derecognized upon adoption of ASC 842, Leases , and are recorded as operating leases within right of use assets and lease liabilities as of December 31, 2019.

Revolving Credit Facilities

Revolving Credit Facilities	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Revolving Credit Facilities	Revolving Credit Facilities Credit Agreement The Company entered into a Credit Agreement, dated as of August 2, 2010 , subsequently amended most recently as of March 15, 2019 , among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Prior Credit Agreement”). The Company refinanced its debt on July 16, 2019 . At July 15, 2019, immediately preceding the refinancing, the Prior Credit Agreement included a revolving commitment amount of $175.0 million and $160.0 million in the aggregate through September 25, 2019 and September 25, 2020 , respectively (the “Prior Credit Facility”). The Prior Credit Agreement also provided the Company the right to increase the aggregate commitment amount by an additional $50.0 million . Outstanding borrowings under the Prior Credit Facility were guaranteed by the Company’s material domestic subsidiaries, as defined in the Prior Credit Agreement. The Company’s obligations under the Prior Credit Agreement and such domestic subsidiaries’ guaranty obligations were secured by substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit were 50 - 225 basis point spread for loans based on the base rate and 150 - 325 basis point spread for letter of credit fees and loans based on the Eurodollar rate. The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019. All ratios for fiscal periods thereafter remained unchanged. The terms of the Prior Credit Agreement included various covenants, including covenants that required the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Prior Credit Agreement modified the maximum leverage ratio from 3.50 to 1.00 to 4.50 to 1.00 for the trailing twelve months ended December 31, 2018, and from 3.00 to 1.00 to 4.75 to 1.00 for the trailing twelve months ended March 31, 2019. The maximum leverage ratio is 3.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The most recent amendment to the Prior Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018 and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ended March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The Company was in violation of the debt covenants under the Prior Credit Agreement as of June 30, 2019; however, the Company successfully completed refinancing of its debt on July 16, 2019, which is further discussed below. ABL Credit Agreement On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “ABL Credit Agreement”) with Bank of America, N.A., as administrative agent, lender, issuing bank and collateral agent, and JPMorgan Chase Bank, N.A. and PNC Bank, National Association, as lenders (the “ABL Credit Facility”). The Company used the initial proceeds from the ABL Credit Facility (in combination with the initial proceeds from the Term Loan Credit Facility discussed in Note 10 , Long-Term Debt ) to repay in full the Prior Credit Facility, along with fees and transaction expenses incurred in connection with the closing of the ABL Credit Facility and for working capital purposes. Some, but not all, lenders from the Prior Credit Agreement continued as lenders in the ABL Credit Agreement. Unamortized deferred financing fees associated with non-continuing lenders of $0.1 million were written off as a result of the refinancing. The ABL Credit Facility consists of a $105 million asset-based revolving line of credit, of which up to (i) $15 million may be used for UK Revolver Loans (as defined in the ABL Credit Agreement), (ii) $10.5 million may be used for Swingline Loans (as defined in the ABL Credit Agreement), and (iii) $10 million may be used for letters of credit. The ABL Credit Agreement provides that the revolving line of credit may be increased by up to an additional $20 million following satisfaction of certain conditions. The ABL Credit Facility matures on July 16, 2024 . Advances under the ABL Credit Facility bear interest at either: (a) LIBOR (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for US LIBOR Loans and UK LIBOR Loans (each as defined in the ABL Credit Agreement); (b) the US Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 1.00% to 1.50% for US Base Rate Loans (as defined in the ABL Credit Agreement); or (c) the UK Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for UK Base Rate Loans (as defined in the ABL Credit Agreement). The Company’s obligations under the ABL Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the ABL Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the ABL Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on the Company’s and such subsidiaries’ accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto; and (ii) a second-priority lien on substantially all its other tangible and intangible personal property, including the capital stock of certain of the Company’s direct and indirect subsidiaries. The priority of the liens is described in an intercreditor agreement between Bank of America, N.A. as ABL Agent and TCW Asset Management Company LLC as Term Agent (the “Intercreditor Agreement”). The ABL Credit Agreement contains a minimum fixed charge coverage ratio financial covenant that must be maintained when excess availability falls below a specified amount. In addition, the ABL Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The ABL Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the ABL Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The usage and total commitment of these Loans shall not exceed the respective borrowing base set forth in the ABL Credit Agreement. Within the ABL Credit Agreement, there is a cash dominion requirement for the United States ("US") and United Kingdom ("UK"). In the United States, Bank of America, N.A. (the agent) shall only exercise cash dominion and apply all customer collections of the US borrowers to US obligations when a Trigger Period exists, as defined in the ABL Credit Agreement. In the United Kingdom, all customer collections of the UK borrowers will be applied on a daily basis to any outstanding UK obligations and any credit balance will be transferred back to an account of the UK borrowers. The customer collections of the UK borrowers are only applied against the UK obligations. As a result of the cash dominion, the amount outstanding under the ABL Credit Agreement for UK borrowers has been classified as a current obligation. The amount outstanding under the ABL Credit Agreement for US borrowers has been classified as a long-term obligation, as no Trigger Period has yet occurred nor is considered probable. The amounts outstanding under the ABL Credit Agreement as of December 31, 2019 for the UK borrowers and the US borrowers are $0.6 million and $60.1 million , respectively. At the time of the Company’s debt refinancing, there was $0.3 million of unamortized debt issuance fees associated with lenders under both the Prior Credit Agreement and the ABL Credit Agreement. Additionally, the Company incurred $1.7 million of deferred financing fees related to the financing transaction described above. The aforementioned deferred financing fees are presented as an asset and amortized on a straight-line basis over the term of the ABL Credit Agreement. Amortization of deferred financing fees is recorded in interest expense and was approximately $0.2 million . The Company has determined that the interest rate reset features embedded in the ABL Credit Agreement constitute an embedded derivative (collectively, the “ABL Embedded Derivative”) which has been bifurcated from the ABL Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded approximately $0.1 million in interest expense for the amortization of the ABL Embedded Derivative discount through December 31, 2019 . The following schedule shows the change in fair value of the ABL Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (102 ) December 31, 2019 $ 497 The change in fair value is recorded within other expense on the Company’s consolidated statements of comprehensive (loss) income. Refer to Note 13 , Fair Value Measurement , for further discussion. The Company’s ABL Credit Facility at December 31, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 60,727 Less: Current portion of ABL Credit Facility for UK Borrowings (593 ) Long-term portion of ABL Credit Facility 60,134 Less: ABL Embedded Derivative Discount (1) (545 ) ABL Embedded Derivative Liability (2) 497 Total Revolving credit facility - non-current $ 60,086 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of December 31, 2019. At December 31, 2019 , the Company had $1.7 million of letters of credit outstanding which have not been drawn upon. On February 22, 2016 , the Company entered into a revolving credit facility (the “China Revolving Credit Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The China Revolving Credit Facility includes a revolving commitment amount of $5 million whereby maturity dates vary based on each individual drawdown. On July 16, 2019 , the Company modified the China Revolving Credit Facility to decrease the total revolving commitment amount from $5 million to $1 million . All other terms of the China Revolving Credit Facility remained unchanged. Outstanding borrowings under the China Revolving Credit Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the China Revolving Credit Facility include limitations on use of funds for working capital purposes as well as customary representations and warranties made by the Company. At December 31, 2019 , the Company had $0.5 million of unused availability under the China Revolving Credit Facility. Long-Term Debt On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “Term Loan Credit Agreement”) with TCW Asset Management Company LLC, as administrative agent and collateral agent, and the financial institutions party thereto as lenders (the “Term Loan Credit Facility”). The Term Loan Credit Facility consists of a $100.0 million term loan facility. The Term Loan Credit Facility matures on July 16, 2024 . Principal on the Term Loan Credit Facility is due in quarterly installments, commencing on September 30, 2019, in an amount equal to $1.3 million per quarter during the first year of the Term Loan Credit Facility and $2.5 million each quarter thereafter. The loans under the Term Loan Credit Facility bear interest at either: (a) the LIBOR Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 6.25% to 10.75% ; or (b) the Prime Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 5.25% to 9.75% . The Company’s obligations under the Term Loan Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the Term Loan Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the Term Loan Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on substantially all its tangible and intangible personal property (other than the assets described in the following clause (ii)), including the capital stock of certain of the Company’s direct and indirect subsidiaries, and (ii) a second priority lien on its accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto. The priority of the liens is described in the Intercreditor Agreement. The Term Loan Credit Agreement contains a minimum fixed charge coverage ratio financial covenant, a maximum total leverage ratio financial covenant, a minimum liquidity financial covenant and a maximum capital expenditures covenant, each of which must be maintained for the periods described in the Term Loan Credit Agreement. In addition, the Term Loan Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The Term Loan Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the Term Loan Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The principal outstanding as of December 31, 2019 is $97.5 million . The Company has determined the interest rate reset features embedded in the Term Loan Credit Agreement constitute an embedded derivative (collectively, the “Term Loan Embedded Derivative”) which has been bifurcated from Term Loan Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the Term Loan Embedded Derivative discount through December 31, 2019 . The following schedule shows the change in fair value of the Term Loan Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (74 ) December 31, 2019 $ 407 The change in fair value is recorded within other expense on the Company’s consolidated statements of operations. Refer to Note 13 , Fair Value Measurement , for further discussion. In connection with the closing of the Term Loan Credit Agreement, the Company issued a Warrant (as defined below) to Macquarie US Trading LLC, an affiliate of TCW Asset Management Company LLC, to purchase fully paid and non-assessable shares of common stock of the Company. The Warrant is initially exercisable for an aggregate of 1,335,337 shares of the Company’s common stock with a per share exercise price of $0.01 (the “Initial Warrant”). The Initial Warrant is exercisable on or after (A) the date which is 10 days after the earlier of (x) the date that the Company delivers its financial statements for the fiscal quarter ending March 31, 2020 to the administrative agent and (y) May 15, 2020 (the “First Quarter Reporting Period End Date”) through (B) July 16, 2024 . In addition, if either (x) the Total Leverage Ratio (as defined in the Term Loan Credit Agreement) as of March 31, 2020 for the four (4) consecutive fiscal quarter period then ended is greater than 4.25 to 1.00 or (y) the Company fails to deliver financial statements to the administrative agent as required by the Term Loan Credit Agreement for the fiscal quarter ending March 31, 2020 , then from the First Quarter Reporting Period End Date through July 16, 2024 , the Warrant shall also be exercisable for an additional 2.49% of the Company’s common stock calculated on a fully-diluted basis (the “Additional Warrant” or “Contingent Warrant” and together with the Initial Warrant, the “Warrant”). The Warrant may be exercised on a cashless basis, and the number of shares for which the Warrant are exercisable and the associated exercise price are subject to certain proportional adjustments as set forth in the Warrant. In addition, the holder of the Warrant is entitled to certain piggyback registration rights. In the event that the Total Leverage Ratio is less than 4.00 to 1.00 at any time between April 1, 2020 and March 31, 2021 (the “Buyback Period”) based on financial statements delivered to agent pursuant to the terms of the Term Loan Credit Agreement, and calculated on a pro forma basis factoring in the repurchase described in the Warrant, then on any day during the Buyback Period, the Company shall be permitted, upon 5 business days prior written notice given to Holder, to repurchase either (x) any portion of the Warrant not yet exercised and/or (y) any shares of common stock received from the Company pursuant to prior exercise of the Warrant, in each case at the Applicable Buyback Price (as defined in the Warrant) by paying cash to the Holder (“Buyback Option”). The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 2,233 December 31, 2019 $ 6,537 The change in fair value is recorded within other expense on the Company’s consolidated statements of comprehensive loss (income). The fair value associated with the Contingent Warrant is considered de minimis at December 31, 2019 . The Term Loan Credit Facility is presented net of the related original issue discount (“OID”), which was $8.5 million on the issuance date of July 16, 2019 . Accretion of OID is included in interest expense. The Company incurred $3.7 million of deferred financing fees related to the Term Loan Credit Agreement that has been recorded as a debt discount. The combined debt discount from the Initial Warrant liability, the Term Loan Embedded Derivative liability, and the debt issuance fees is being amortized into interest expense over the term of the Term Loan Credit Facility using the effective interest method. The Company recorded interest expense for the amortization of the Initial Warrant liability and Term Loan Embedded Derivative liability debt discounts of $0.4 million for the year ended December 31, 2019 and recorded an additional $0.3 million of interest expense for the amortization of the debt issuance fees for the year ended December 31, 2019 . The Company’s Term Loan Credit Facility at December 31, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 97,500 Less: Current portion of Term Loan Credit Facility (7,500 ) Long-term portion of Term Loan Credit Facility 90,000 Less: Original Issue Discount (1) (7,702 ) Term Loan Embedded Derivative Liability (2) 407 Initial Warrant Liability (2) 6,537 Total Term Loan - Non-current $ 89,242 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of December 31, 2019. Remediation of Going Concern Following the successful refinancing of its debt described above and in Note 9 , Revolving Credit Facilities

Long-Term Debt

Long-Term Debt	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Long-Term Debt	Revolving Credit Facilities Credit Agreement The Company entered into a Credit Agreement, dated as of August 2, 2010 , subsequently amended most recently as of March 15, 2019 , among the Company, the lenders party thereto and Bank of America, N.A., as Administrative Agent (the “Prior Credit Agreement”). The Company refinanced its debt on July 16, 2019 . At July 15, 2019, immediately preceding the refinancing, the Prior Credit Agreement included a revolving commitment amount of $175.0 million and $160.0 million in the aggregate through September 25, 2019 and September 25, 2020 , respectively (the “Prior Credit Facility”). The Prior Credit Agreement also provided the Company the right to increase the aggregate commitment amount by an additional $50.0 million . Outstanding borrowings under the Prior Credit Facility were guaranteed by the Company’s material domestic subsidiaries, as defined in the Prior Credit Agreement. The Company’s obligations under the Prior Credit Agreement and such domestic subsidiaries’ guaranty obligations were secured by substantially all of their respective assets. The ranges of applicable rates charged for interest on outstanding loans and letters of credit were 50 - 225 basis point spread for loans based on the base rate and 150 - 325 basis point spread for letter of credit fees and loans based on the Eurodollar rate. The most recent amendment (i) modified the definition of the term “Consolidated EBITDA” as used in the covenant calculations, (ii) increased the maximum leverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019 and (iii) decreased the minimum interest coverage ratio to which the Company is subject for the trailing twelve month periods ended December 31, 2018 and March 31, 2019. All ratios for fiscal periods thereafter remained unchanged. The terms of the Prior Credit Agreement included various covenants, including covenants that required the Company to maintain a maximum leverage ratio and a minimum interest coverage ratio. The most recent amendment to the Prior Credit Agreement modified the maximum leverage ratio from 3.50 to 1.00 to 4.50 to 1.00 for the trailing twelve months ended December 31, 2018, and from 3.00 to 1.00 to 4.75 to 1.00 for the trailing twelve months ended March 31, 2019. The maximum leverage ratio is 3.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The most recent amendment to the Prior Credit Agreement also modified the minimum interest coverage ratio from 5.00 to 1.00 to 4.00 to 1.00 for the trailing twelve months ended December 31, 2018 and from 5.00 to 1.00 to 3.50 to 1.00 for the trailing twelve months ended March 31, 2019. The minimum interest coverage ratio is 5.00 to 1.00 for the trailing twelve months ended June 30, 2019 and each period thereafter. The Company was in violation of the debt covenants under the Prior Credit Agreement as of June 30, 2019; however, the Company successfully completed refinancing of its debt on July 16, 2019, which is further discussed below. ABL Credit Agreement On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “ABL Credit Agreement”) with Bank of America, N.A., as administrative agent, lender, issuing bank and collateral agent, and JPMorgan Chase Bank, N.A. and PNC Bank, National Association, as lenders (the “ABL Credit Facility”). The Company used the initial proceeds from the ABL Credit Facility (in combination with the initial proceeds from the Term Loan Credit Facility discussed in Note 10 , Long-Term Debt ) to repay in full the Prior Credit Facility, along with fees and transaction expenses incurred in connection with the closing of the ABL Credit Facility and for working capital purposes. Some, but not all, lenders from the Prior Credit Agreement continued as lenders in the ABL Credit Agreement. Unamortized deferred financing fees associated with non-continuing lenders of $0.1 million were written off as a result of the refinancing. The ABL Credit Facility consists of a $105 million asset-based revolving line of credit, of which up to (i) $15 million may be used for UK Revolver Loans (as defined in the ABL Credit Agreement), (ii) $10.5 million may be used for Swingline Loans (as defined in the ABL Credit Agreement), and (iii) $10 million may be used for letters of credit. The ABL Credit Agreement provides that the revolving line of credit may be increased by up to an additional $20 million following satisfaction of certain conditions. The ABL Credit Facility matures on July 16, 2024 . Advances under the ABL Credit Facility bear interest at either: (a) LIBOR (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for US LIBOR Loans and UK LIBOR Loans (each as defined in the ABL Credit Agreement); (b) the US Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 1.00% to 1.50% for US Base Rate Loans (as defined in the ABL Credit Agreement); or (c) the UK Base Rate (as defined in the ABL Credit Agreement), plus an applicable margin ranging from 2.00% to 2.50% for UK Base Rate Loans (as defined in the ABL Credit Agreement). The Company’s obligations under the ABL Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the ABL Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the ABL Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on the Company’s and such subsidiaries’ accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto; and (ii) a second-priority lien on substantially all its other tangible and intangible personal property, including the capital stock of certain of the Company’s direct and indirect subsidiaries. The priority of the liens is described in an intercreditor agreement between Bank of America, N.A. as ABL Agent and TCW Asset Management Company LLC as Term Agent (the “Intercreditor Agreement”). The ABL Credit Agreement contains a minimum fixed charge coverage ratio financial covenant that must be maintained when excess availability falls below a specified amount. In addition, the ABL Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The ABL Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the ABL Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The usage and total commitment of these Loans shall not exceed the respective borrowing base set forth in the ABL Credit Agreement. Within the ABL Credit Agreement, there is a cash dominion requirement for the United States ("US") and United Kingdom ("UK"). In the United States, Bank of America, N.A. (the agent) shall only exercise cash dominion and apply all customer collections of the US borrowers to US obligations when a Trigger Period exists, as defined in the ABL Credit Agreement. In the United Kingdom, all customer collections of the UK borrowers will be applied on a daily basis to any outstanding UK obligations and any credit balance will be transferred back to an account of the UK borrowers. The customer collections of the UK borrowers are only applied against the UK obligations. As a result of the cash dominion, the amount outstanding under the ABL Credit Agreement for UK borrowers has been classified as a current obligation. The amount outstanding under the ABL Credit Agreement for US borrowers has been classified as a long-term obligation, as no Trigger Period has yet occurred nor is considered probable. The amounts outstanding under the ABL Credit Agreement as of December 31, 2019 for the UK borrowers and the US borrowers are $0.6 million and $60.1 million , respectively. At the time of the Company’s debt refinancing, there was $0.3 million of unamortized debt issuance fees associated with lenders under both the Prior Credit Agreement and the ABL Credit Agreement. Additionally, the Company incurred $1.7 million of deferred financing fees related to the financing transaction described above. The aforementioned deferred financing fees are presented as an asset and amortized on a straight-line basis over the term of the ABL Credit Agreement. Amortization of deferred financing fees is recorded in interest expense and was approximately $0.2 million . The Company has determined that the interest rate reset features embedded in the ABL Credit Agreement constitute an embedded derivative (collectively, the “ABL Embedded Derivative”) which has been bifurcated from the ABL Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded approximately $0.1 million in interest expense for the amortization of the ABL Embedded Derivative discount through December 31, 2019 . The following schedule shows the change in fair value of the ABL Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (102 ) December 31, 2019 $ 497 The change in fair value is recorded within other expense on the Company’s consolidated statements of comprehensive (loss) income. Refer to Note 13 , Fair Value Measurement , for further discussion. The Company’s ABL Credit Facility at December 31, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 60,727 Less: Current portion of ABL Credit Facility for UK Borrowings (593 ) Long-term portion of ABL Credit Facility 60,134 Less: ABL Embedded Derivative Discount (1) (545 ) ABL Embedded Derivative Liability (2) 497 Total Revolving credit facility - non-current $ 60,086 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of December 31, 2019. At December 31, 2019 , the Company had $1.7 million of letters of credit outstanding which have not been drawn upon. On February 22, 2016 , the Company entered into a revolving credit facility (the “China Revolving Credit Facility”) with Bank of America N.A. to support ongoing working capital needs of the Company's operations in China. The China Revolving Credit Facility includes a revolving commitment amount of $5 million whereby maturity dates vary based on each individual drawdown. On July 16, 2019 , the Company modified the China Revolving Credit Facility to decrease the total revolving commitment amount from $5 million to $1 million . All other terms of the China Revolving Credit Facility remained unchanged. Outstanding borrowings under the China Revolving Credit Facility are guaranteed by the Company’s assets. Borrowings and repayments are made in renminbi, the official Chinese currency. The applicable interest rate is 110% of the People’s Bank of China’s base rate. The terms of the China Revolving Credit Facility include limitations on use of funds for working capital purposes as well as customary representations and warranties made by the Company. At December 31, 2019 , the Company had $0.5 million of unused availability under the China Revolving Credit Facility. Long-Term Debt On July 16, 2019 , the Company and certain of its direct and indirect subsidiaries entered into a loan and security agreement (the “Term Loan Credit Agreement”) with TCW Asset Management Company LLC, as administrative agent and collateral agent, and the financial institutions party thereto as lenders (the “Term Loan Credit Facility”). The Term Loan Credit Facility consists of a $100.0 million term loan facility. The Term Loan Credit Facility matures on July 16, 2024 . Principal on the Term Loan Credit Facility is due in quarterly installments, commencing on September 30, 2019, in an amount equal to $1.3 million per quarter during the first year of the Term Loan Credit Facility and $2.5 million each quarter thereafter. The loans under the Term Loan Credit Facility bear interest at either: (a) the LIBOR Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 6.25% to 10.75% ; or (b) the Prime Rate (as defined in the Term Loan Credit Agreement), plus an applicable margin ranging from 5.25% to 9.75% . The Company’s obligations under the Term Loan Credit Agreement are guaranteed by certain of its subsidiaries pursuant to a guaranty included in the Term Loan Credit Agreement. As security for the Company’s and its subsidiaries’ obligations under the Term Loan Credit Agreement, each of the Company and the subsidiaries party thereto have granted: (i) a first priority lien on substantially all its tangible and intangible personal property (other than the assets described in the following clause (ii)), including the capital stock of certain of the Company’s direct and indirect subsidiaries, and (ii) a second priority lien on its accounts receivable, chattel paper (to the extent evidencing accounts receivable), inventory, deposit accounts, general intangibles related to the foregoing and proceeds related thereto. The priority of the liens is described in the Intercreditor Agreement. The Term Loan Credit Agreement contains a minimum fixed charge coverage ratio financial covenant, a maximum total leverage ratio financial covenant, a minimum liquidity financial covenant and a maximum capital expenditures covenant, each of which must be maintained for the periods described in the Term Loan Credit Agreement. In addition, the Term Loan Credit Agreement contains negative covenants limiting, among other things, additional indebtedness, transactions with affiliates, additional liens, sales of assets, dividends, investments and advances, prepayments of debt, mergers and acquisitions, and other matters customarily restricted in such agreements. The Term Loan Credit Agreement also contains customary events of default, including payment defaults, breaches of representations and warranties, covenant defaults, events of bankruptcy and insolvency, failure of any guaranty or security document supporting the Term Loan Credit Agreement to be in full force and effect, and a change of control of the Company’s business. The principal outstanding as of December 31, 2019 is $97.5 million . The Company has determined the interest rate reset features embedded in the Term Loan Credit Agreement constitute an embedded derivative (collectively, the “Term Loan Embedded Derivative”) which has been bifurcated from Term Loan Credit Facility and recorded as a derivative liability at fair value, with a corresponding discount recorded to the associated debt. The Company recorded immaterial interest expense for the amortization of the Term Loan Embedded Derivative discount through December 31, 2019 . The following schedule shows the change in fair value of the Term Loan Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (74 ) December 31, 2019 $ 407 The change in fair value is recorded within other expense on the Company’s consolidated statements of operations. Refer to Note 13 , Fair Value Measurement , for further discussion. In connection with the closing of the Term Loan Credit Agreement, the Company issued a Warrant (as defined below) to Macquarie US Trading LLC, an affiliate of TCW Asset Management Company LLC, to purchase fully paid and non-assessable shares of common stock of the Company. The Warrant is initially exercisable for an aggregate of 1,335,337 shares of the Company’s common stock with a per share exercise price of $0.01 (the “Initial Warrant”). The Initial Warrant is exercisable on or after (A) the date which is 10 days after the earlier of (x) the date that the Company delivers its financial statements for the fiscal quarter ending March 31, 2020 to the administrative agent and (y) May 15, 2020 (the “First Quarter Reporting Period End Date”) through (B) July 16, 2024 . In addition, if either (x) the Total Leverage Ratio (as defined in the Term Loan Credit Agreement) as of March 31, 2020 for the four (4) consecutive fiscal quarter period then ended is greater than 4.25 to 1.00 or (y) the Company fails to deliver financial statements to the administrative agent as required by the Term Loan Credit Agreement for the fiscal quarter ending March 31, 2020 , then from the First Quarter Reporting Period End Date through July 16, 2024 , the Warrant shall also be exercisable for an additional 2.49% of the Company’s common stock calculated on a fully-diluted basis (the “Additional Warrant” or “Contingent Warrant” and together with the Initial Warrant, the “Warrant”). The Warrant may be exercised on a cashless basis, and the number of shares for which the Warrant are exercisable and the associated exercise price are subject to certain proportional adjustments as set forth in the Warrant. In addition, the holder of the Warrant is entitled to certain piggyback registration rights. In the event that the Total Leverage Ratio is less than 4.00 to 1.00 at any time between April 1, 2020 and March 31, 2021 (the “Buyback Period”) based on financial statements delivered to agent pursuant to the terms of the Term Loan Credit Agreement, and calculated on a pro forma basis factoring in the repurchase described in the Warrant, then on any day during the Buyback Period, the Company shall be permitted, upon 5 business days prior written notice given to Holder, to repurchase either (x) any portion of the Warrant not yet exercised and/or (y) any shares of common stock received from the Company pursuant to prior exercise of the Warrant, in each case at the Applicable Buyback Price (as defined in the Warrant) by paying cash to the Holder (“Buyback Option”). The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 2,233 December 31, 2019 $ 6,537 The change in fair value is recorded within other expense on the Company’s consolidated statements of comprehensive loss (income). The fair value associated with the Contingent Warrant is considered de minimis at December 31, 2019 . The Term Loan Credit Facility is presented net of the related original issue discount (“OID”), which was $8.5 million on the issuance date of July 16, 2019 . Accretion of OID is included in interest expense. The Company incurred $3.7 million of deferred financing fees related to the Term Loan Credit Agreement that has been recorded as a debt discount. The combined debt discount from the Initial Warrant liability, the Term Loan Embedded Derivative liability, and the debt issuance fees is being amortized into interest expense over the term of the Term Loan Credit Facility using the effective interest method. The Company recorded interest expense for the amortization of the Initial Warrant liability and Term Loan Embedded Derivative liability debt discounts of $0.4 million for the year ended December 31, 2019 and recorded an additional $0.3 million of interest expense for the amortization of the debt issuance fees for the year ended December 31, 2019 . The Company’s Term Loan Credit Facility at December 31, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 97,500 Less: Current portion of Term Loan Credit Facility (7,500 ) Long-term portion of Term Loan Credit Facility 90,000 Less: Original Issue Discount (1) (7,702 ) Term Loan Embedded Derivative Liability (2) 407 Initial Warrant Liability (2) 6,537 Total Term Loan - Non-current $ 89,242 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of December 31, 2019. Remediation of Going Concern Following the successful refinancing of its debt described above and in Note 9 , Revolving Credit Facilities

Commitments and Contingencies

Commitments and Contingencies	12 Months Ended
	Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Secured Borrowing Arrangements During 2019, certain international subsidiaries were party to short-term secured borrowing arrangements which allowed the Company to borrow against the value of a pool of current accounts receivable. The Company retained possession of the accounts receivable which were pledged as collateral. The pledged amounts were immaterial to the consolidated accounts receivable balance while the arrangement was in place. The secured borrowing arrangement ended in the second quarter of 2019. Legal Contingencies In October 2013, the Company removed the former owner of Productions Graphics from his role as President of Productions Graphics, the Company’s French subsidiary. He had been in that role since the Company’s 2011 acquisition of Productions Graphics, a European business then principally owned by him. In December 2013, the former owner of Productions Graphics initiated a wrongful termination claim in the Commercial Court of Paris seeking approximately €0.7 million (approximately $1.0 million ) in fees and damages. The Company disputes the allegations of the former owner of Productions Graphics and intends to vigorously defend these matters. In February 2014, based on a review the Company initiated into certain transactions associated with the former owner of Productions Graphics, the Company concluded that he had engaged in fraud by inflating the results of the Productions Graphics business in order to induce the Company to pay him €7.1 million in contingent consideration pursuant to the acquisition agreement. In light of those findings, in February 2014 the Company filed a criminal complaint in France seeking to redress the harm caused by his conduct and this proceeding is currently pending. In addition, in September 2015 the Company initiated a civil claim in the Paris Commercial Court against the former owner of Productions Graphics, seeking civil damages to redress these same harms. In addition to these pending matters, there may be other potential disputes between the Company and the former owner of Productions Graphics relating to the acquisition agreement. The Company had paid €5.8 million (approximately $8.0 million ) in fixed consideration and €7.1 million (approximately $9.4 million ) in contingent consideration to the former owner of Productions Graphics; the remaining maximum contingent consideration under the acquisition agreemen t was €34.5 million (approximately $37.6 million at the time) and the Company has determined that none of this amount was earned and payable. In January 2014, a former finance employee of Productions Graphics initiated wrongful termination and overtime claims in the Labor Court of Boulogne-Billancourt and he currently seeks damages of approximately €0.6 million (approximately $0.7 million ). The Company disputes these allegations and intends to vigorously defend these matters. In addition, the Company’s criminal complaint in France, described above, seeks to redress harm caused by this former employee in light of his participation in the fraudulent transactions described above. The labor claim has been stayed in deference to the Company’s related criminal complaint.

Income Taxes

Income Taxes	12 Months Ended
	Dec. 31, 2019
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company accounts for income taxes in accordance with ASC 740, Income Taxes ("ASC 740"), under which deferred tax assets and liabilities are recognized based upon anticipated future tax consequences attributable to differences between financial statement carrying values of assets and liabilities and their respective tax bases. The provision for income taxes consisted of the following components for the years ended December 31, 2019 , 2018 and 2017 (in thousands): Year Ended December 31, 2019 2018 2017 Current income tax expense (benefit): Federal $ 795 $ (781 ) $ 3,037 State (13 ) 180 53 Foreign 3,797 4,558 4,094 Total current income tax expense 4,579 3,957 7,184 Deferred income tax expense (benefit): Federal (565 ) (3,385 ) 1,984 State 840 (90 ) 1,556 Foreign (1,154 ) (1,129 ) 533 Total deferred income tax expense (879 ) (4,604 ) 4,073 Provision (benefit) for income taxes $ 3,700 $ (647 ) $ 11,257 The provision for income taxes for the years ended December 31, 2019 , 2018 and 2017 differs from the amount computed by applying the U.S. federal income tax rate of 21% to pretax income (loss) because of the effect of the following items (in thousands): Year Ended December 31, 2019 2018 2017 Tax (benefit) provision at U.S. federal income tax rate $ (1,342 ) $ (16,239 ) $ 9,506 State income taxes, net of federal income tax effect (775 ) (307 ) 883 Federal, state and international deferred tax rate change 1,222 1,135 (4,907 ) Transition tax — (924 ) 5,323 Effect of non-US operations (1,859 ) (2,424 ) (2,228 ) Nontaxable contingent liability fair value changes and goodwill impairment — 11,254 237 Research and development credit (202 ) (40 ) (38 ) Change in valuation allowances (98 ) 3,973 2,103 Prior year provision to return adjustment (57 ) 942 (581 ) Write-off of deferred taxes and tax receivables 1,961 431 70 Nondeductible expense and other 904 428 889 Tax reform global intangible low-taxed income 3,178 1,124 — Tax reform BEAT 768 — — Provision (benefit) for income taxes $ 3,700 $ (647 ) $ 11,257 Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of the Company's tax assets and liabilities for financial reporting purposes and the amounts used for income tax return reporting purposes. At December 31, 2019 and 2018 , the Company’s deferred tax assets and liabilities consisted of the following (in thousands): December 31, 2019 2018 Deferred tax assets: Inventory reserve $ 271 $ 992 Other reserves and allowances 7,870 3,470 Income tax basis in excess of financial statement basis in intangible assets 509 1,085 Deductible stock-based compensation 2,829 3,257 ASC 842 lease liability 8,989 — Net operating loss carryforward 17,100 19,409 Tax credit carryforwards 402 500 Deferred tax assets 37,970 28,713 Valuation allowance (13,809 ) (13,946 ) Net deferred tax assets $ 24,161 $ 14,767 Deferred tax liabilities: Prepaid & other expenses $ (184 ) $ (284 ) Fixed assets (3,735 ) (4,826 ) Intangible assets (17,762 ) (16,067 ) ASC 842 right of use asset (8,351 ) — Deferred tax liabilities $ (30,032 ) $ (21,177 ) Net deferred tax liability $ (5,871 ) $ (6,410 ) The realizability of deferred income tax assets is based on a more likely than not threshold. If it is determined that it is more likely than not that deferred income tax assets will not be realized, a valuation allowance must be established against the deferred income tax assets. Realization of deferred tax assets is dependent primarily on the generation of future taxable income. In considering the need for a valuation allowance, the Company considers historical taxable income along with other positive and negative evidence in assessing the realizability of its deferred tax assets. The Company’s accounting policy is to consider deferred tax liabilities related to indefinite-lived intangible assets as a source of future taxable income when assessing the realizability of its indefinite-lived deferred tax assets. For the years ended December 31, 2019 and 2018 , the Company recorded a reduction of valuation allowances of $0.1 million and additional valuation allowances of $3.2 million , respectively. The Company believes that it is more likely than not that the benefit from certain state net operating loss carryforwards will not be realized. In recognition of this risk, the Company has provided a valuation allowance of $1.7 million on the deferred tax assets related to these state net operating carryforwards for the year ended December 31, 2019 . In addition, the Company recorded a decrease in valuation allowances of $1.8 million primarily related to the revaluation of French net operating losses from 28% to 25% based on law changes enacted during 2019. As of December 31, 2019 , the Company has gross federal and state net operating loss (“NOLs”) carryforwards of $10.8 million and $1.8 million , respectively. Of the $10.8 million federal NOL carryforwards, $10.4 million have an indefinite carryover to offset eighty percent of taxable income in a future period based on new legislation. The Internal Revenue Code imposes an annual limitation on the utilization of net operating loss carryforwards related to acquired corporations based on a statutory rate of return (usually the “applicable federal funds rate” as defined in the Internal Revenue Code) and the value of the corporation at the time of a “change in ownership” as defined by Section 382. The Company’s total federal NOL as of December 31, 2019 includes $0.4 million of NOLs from acquired corporations. These acquired NOLs have an annual limitation under Section 382 of the Internal Revenue Code of $0.2 million and begin to expire in 2023. The $1.8 million state NOL carryforwards begin to expire in 2024. As of December 31, 2019 , the Company had tax effected NOLs in Chile, China, Czech Republic, France, Germany, Italy, Japan, and Mexico of $0.6 million , $0.6 million , $0.5 million , $7.3 million , $1.5 million , $0.3 million , $0.5 million , and $0.1 million , respectively, which have an indefinite carryover period. A reserve for an uncertain tax position was recorded during prior years as a result of certain intercompany charges and expenses and as a result of a sale of intellectual property between the Company's subsidiaries. The following table summarizes the Company's uncertain tax positions (in thousands): December 31, 2019 2018 2017 Beginning balance $ 522 $ 499 $ 517 Additions (subtractions) based on tax positions related to the current year — — (35 ) Additions (subtractions) based on tax positions related to the prior year (257 ) — — Interest and penalties 14 23 17 Statute of limitations lapses — — — Ending balance $ 279 $ 522 $ 499 The Company reversed $0.3 million of its uncertain tax positions during the year ended December 31, 2019 . The gross unrecognized tax benefit had a 3.8% impact on the effective tax rate as of December 31, 2019 . As of December 31, 2019, we had $0.3 million of gross unrecognized tax benefits of which $0.3 million , if recognized, would affect our effective tax rate. The Company's intention is to indefinitely reinvest all undistributed earnings of its foreign subsidiaries in accordance with ASC 740. Deferred income taxes were not calculated on undistributed earnings (deficit) of foreign subsidiaries. The potential unrecorded deferred tax liability is impracticable to calculate for purposes of the financial statements. The Company's income (loss) before taxes for its foreign operations was $14.9 million , $(31.6) million and $14.4 million for the years ended December 31, 2019 , 2018 and 2017 , respectively. The Company’s unremitted earnings permanently reinvested was $46.7 million as of December 31, 2019 . The Company operates under a grant of income tax exemption in Puerto Rico, that became effective for certain operations occurring during the period ending December 31, 2018 and should remain in effect for 20 years as long as specific requirements are satisfied. The impact of this income tax exemption grant decreased foreign taxes by $2.9 million and $2.0 million for 2019 and 2018, respectively. The benefit of the tax exemption on diluted earnings per share was $0.05 and $0.04 per share for 2019 and 2018, respectively.

Fair Value Measurement

Fair Value Measurement	12 Months Ended
	Dec. 31, 2019
Fair Value Disclosures [Abstract]
Fair Value Measurement	Fair Value Measurement The Company estimates the fair value of the ABL Credit Facility and Term Loan Credit Facility, as defined in Note 9 , Revolving Credit Facilities , and Note 10 , Long-Term Debt , respectively, using current market yields. These current market yields are considered Level 2 inputs. The fair value of the Company’s warrant liabilities recorded in the Company’s financial statements is determined using the Black-Scholes-Merton option pricing model and the quoted price of the Company’s common stock in an active market, volatility and expected life, is a Level 3 measurement. Volatility is based on the actual market activity of the Company’s stock. The expected life is based on the remaining contractual term of the warrants, and the risk-free interest rate is based on the implied yield available on U.S. Treasury Securities with a maturity equivalent to the warrants’ expected life. The table below sets forth the assumptions used within the Black-Scholes-Merton option pricing model to value the Company’s warrant liabilities: Stock price $ 5.51 Exercise price $ 0.01 Time until expiration (years) 4.54 Expected volatility 53.0 % Risk-free interest rate 1.67 % Expected dividend yield — % The fair value of the Company’s embedded derivative liabilities recorded in the Company’s financial statements is determined using a probability-weighted discounted cash flow approach utilizing inputs outlined in Note 9 , Revolving Credit Facilities and Note 10 , Long-Term Debt . There were no transfers between levels for the years ended December 31, 2019 or 2018 . The table below sets forth the total fair value of the ABL Credit Facility, ABL Embedded Derivative, Term Loan Credit Facility, Term Loan Embedded Derivative, and Warrant as of December 31, 2019 (in thousands): December 31, 2019 Significant Other Observable Inputs Significant Unobservable Inputs Total Fair Value ABL Credit Facility $ 129,027 $ — $ 129,027 ABL Embedded Derivative — 497 497 Term Loan Credit Facility 91,980 — 91,980 Warrant — 6,537 6,537 Term Loan Embedded Derivative — 407 407 Total $ 221,007 $ 7,441 $ 228,448

(Loss) Earnings Per Share

(Loss) Earnings Per Share	12 Months Ended
	Dec. 31, 2019
Earnings Per Share [Abstract]
(Loss) Earnings Per Share	(Loss) Earnings Per Share Basic (loss) earnings per common share is calculated by dividing net (loss) income by the weighted average number of common shares outstanding for the period. Warrants issued in connection with the Company's long-term debt were issued at a nominal exercise price and are considered outstanding at the date of issuance. Diluted (loss) earnings per share is calculated by dividing net (loss) income by the weighted average shares outstanding assuming dilution. Dilutive common shares outstanding is computed using the treasury stock method and reflects the additional shares that would be outstanding if dilutive stock options were exercised and restricted stock and restricted stock units were settled for common shares during the period. In addition, dilutive shares would include any shares issuable related to PSUs for which the performance conditions have been met as of the end of the period. For the year ended December 31, 2017 , 1.1 million options and restricted common shares were excluded from the calculation as these options and restricted common shares were anti-dilutive. There was no anti-dilutive impact for the years ended December 31, 2019 and 2018 as result of a net loss incurred in each period. The warrants related to the long-term debt are classified and recorded as a liability at fair value with subsequent changes in fair value recognized in earnings. Refer to Note 10 , Long-Term Debt , for additional information. For diluted EPS, fair value adjustments related to the warrants are adjusted out of earnings; however, as a result of the net loss incurred during the period, the adjustment is considered anti-dilutive and the loss for the period is not adjusted for the period ended December 31, 2019. The computation of basic and diluted (loss) earnings per common share for the years ended December 31, 2019 , 2018 and 2017 , is as follows (in thousands, except per share amounts): Year Ended December 31, 2019 2018 2017 Net (loss) income $ (10,075 ) $ (76,683 ) $ 15,869 Shares used in computing per share amounts: Weighted average shares outstanding 51,958 52,230 53,851 Issuance of warrants 1,335 — — Weighted average shares outstanding - basic 53,293 52,230 53,851 Employee stock options and restricted common shares — — 1,093 Weighted average shares outstanding - diluted 53,293 52,230 54,944 Basic (loss) earnings per share $ (0.19 ) $ (1.47 ) $ 0.29 Diluted (loss) earnings per share $ (0.19 ) $ (1.47 ) $ 0.29

Share Repurchase Program

Share Repurchase Program	12 Months Ended
	Dec. 31, 2019
Equity [Abstract]
Share Repurchase Program	Share Repurchase Program On February 12, 2015, the Company announced that its Board of Directors approved a share repurchase program authorizing the repurchase of up to an aggregate of $20.0 million of its common stock through open market and privately negotiated transactions over a two-year period. On November 2, 2016, the Board of Directors approved a two -year extension to the share repurchase program through February 28, 2019. On May 4, 2017, the Board of Directors authorized an increase in its authorized share repurchase program of up to an additional $30.0 million of the Company's common stock through open market and privately negotiated transactions over a tw o-year period ended May 31, 2019. As of December 31, 2019, the program purchase period had lapsed and shares are no longer available for purchase under this plan. During the year ended December 31, 2019 , the Company did not repurchase any shares of its common stock under this program. During the year ended December 31, 2018 , the Company repurchased 2,667,732 shares of its common stock for $25.6 million in the aggregate at an average cost of $9.60

Stock-Based Compensation Plan

Stock-Based Compensation Plan	12 Months Ended
	Dec. 31, 2019
Share-based Payment Arrangement [Abstract]
Stock-Based Compensation Plan	Stock-Based Compensation Plan In 2006, the Company adopted the 2006 Stock Incentive Plan (the "Plan"). Upon adoption, all previously existing plans were merged into the Plan and ceased to separately exist. The Plan was amended and restated effective June 2016 resulting in an increase in the maximum number of shares of common stock that may be issued under the Plan by 2,900,000 , from 7,850,000 to 10,750,000 . The Plan was further amended and restated effective September 6, 2018 resulting in an increase in the maximum number of shares of common stock that may be issued under the Plan by 1,035,000 , from 10,750,000 to 11,785,000 . The Company’s policy is to issue shares resulting from the exercise of stock options, issuance of performance stock units and conversion of restricted stock units as new shares. The Company recorded share-based stock compensation expense of $6.3 million , $5.3 million and $6.8 million for the years ended December 31, 2019 , 2018 and 2017 , respectively. The related income tax benefit recognized for the years ended December 31, 2019 , 2018 and 2017 was $1.6 million , $1.4 million and $1.7 million , respectively. Stock Options Eligible employees receive non-qualified stock options as a portion of their total compensation. The options vest over various time periods depending upon the grant, but generally vest ratably over a four year service period. Vested options may be exercised and converted to one share of the Company’s common stock in exchange for the exercise price which is generally equal to the closing share price on the grant date. The Company’s stock options have a maximum term of 10 years from the date of grant. The stock-based compensation expense related to stock options for the years ended December 31, 2019 , 2018 and 2017 was $1.1 million , $2.5 million , and $2.9 million , respectively. A summary of stock option activity for the year ended December 31, 2019 is as follows (in thousands, except per share and contractual life amounts): Outstanding Options Weighted- Average Exercise Price Aggregate Intrinsic Value Weighted-Average Remaining Contractual Life (years) Outstanding at December 31, 2018 4,111 $ 8.53 $ 37 Granted — — — Exercised (27 ) 2.36 68 Forfeited/Expired (1,923 ) 8.55 5 Outstanding at December 31, 2019 2,161 $ 8.59 $ 2 5.87 Vested and exercisable at December 31, 2019 1,385 $ 8.56 $ 2 4.56 The total i ntrinsic value of stock options exercised during the years ended December 31, 2019 , 2018 and 2017 was $0.1 million , $1.0 million and $1.3 million , respectively. The wei ghted-average grant-date fair value of stock options granted during the years ended December 31, 2018 and 2017 was $3.37 and $4.42 , respectively. No options were granted in 2019. The aggregate intrinsic value of options outstanding and exercisable represents the total pre-tax intrinsic value (the difference between the Company’s closing stock price on the last trading day of each fiscal year and the exercise price, multiplied by the number of in-the-money options) that would have been received by the option holders had all option holders exercised their options in 2019 , 2018 and 2017 , respectively. These amounts change based on the fair market value of the Company’s stock which was $5.51 , $3.74 and $10.03 on the last business day of the years ended December 31, 2019 , 2018 and 2017 , respectively. The following assumptions were utilized in the Black-Scholes valuation model for options granted: 2019 (1) 2018 2017 Dividend yield — — — Risk-free interest rate — 2.76%-3.15% 1.98%-2.34% Expected life — 6.4 years 6.5 years Volatility — 35.0%-36.2% 36.0%-38.0% (1) No options were granted in 2019. No dividend yield is used as the Company does not currently, nor historically, pay dividends. The risk-free interest rate is based on actual U.S. Treasury zero-coupon rates for bonds commensurate with the expected term. Expected term is estimated based on historical experience related to similar awards, giving consideration to the contractual terms of the stock-based awards, vesting schedules and expectations of future employee behavior. The Company believes that its historical experience provides the best estimate of future expected life. The expected volatility assumption is based on the historical volatility of the Company’s common stock over a period commensurate with the expected term. There was $2.2 million of unrecognized compensation costs related to the stock options granted under the Plan as of December 31, 2019 . This cost is expected to be recognized over a weighted average period of 2.3 years. Stock Appreciation Rights During the year ended December 31, 2019 , the Company granted SARs to the Company's executive officers and certain other employees. Each SAR represents the right to receive in cash the excess of the fair market value over the grant price on the exercise date. The SARs vest over various time periods depending upon the grant, but generally vest ratably over 4 years . The Company’s SARs have a maximum term of 10 years from the date of grant. The stock-based compensation expense related to the SARs for the year ended December 31, 2019 was $0.8 million . A summary of SAR activity for the year ended December 31, 2019 is as follows (in thousands, except per share and contractual life amounts): Outstanding Weighted- Aggregate Weighted-Average Remaining Contractual Life (years) Outstanding at December 31, 2018 — $ — $ — Granted 1,449 3.64 2,716 Exercised — — — Forfeited/Expired — — — Outstanding at December 31, 2019 1,449 $ 3.64 $ 2,716 9.4 Vested and exercisable at December 31, 2019 — $ — $ — The weighted-average grant-date fair value of SARs granted during the year ended December 31, 2019 was $2.60 . No SARs were granted in 2018 or 2017 . No SARs vested or were exercised during the years ended December 31, 2019 , 2018 or 2017 . The following weighted average assumptions were utilized in the Black-Scholes valuation model to estimate the fair value of the SARs as of December 31, 2019 : 2019 Dividend yield — Risk-free interest rate 1.69 % Expected life 6.3 years Volatility 46.7 % No dividend yield is used as the Company does not currently, nor historically, pay dividends. The risk-free interest rate is based on actual U.S. Treasury zero-coupon rates for bonds commensurate with the expected term. Given the limited historic exercise behavior, the Company considered the historical exercise behavior of a peer group of stock option awards, given the similarity between the two types of awards. The expected volatility assumption is based on the historical volatility of the Company’s common stock over a period commensurate with the expected term. There was $4.0 million of unrecognized compensation costs related to the SARs granted under the Plan as of December 31, 2019 . This cost is expected to be recognized over a weighted average period of 3.1 years . Restricted Common Shares Eligible employees receive restricted common shares as a portion of their total compensation. The restricted common shares vest over various time periods depending upon the grant, but generally vest from one to four years . The stock-based compensation expense related to restricted common shares for the years ended December 31, 2019 , 2018 and 2017 was $0.8 million , $2.5 million and $3.5 million , respectively. A summary of restricted share activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Restricted Common Shares Weighted-Average Grant-Date Fair Value Nonvested Restricted Common shares at December 31, 2018 447 $ 9.13 Granted — — Vested and transferred to unrestricted common stock (158 ) 8.67 Forfeited (122 ) 9.07 Nonvested Restricted Common shares at December 31, 2019 167 $ 9.61 The weighted-average grant-date fair value of restricted common shares granted during the years ended December 31, 2018 and 2017 was $9.37 and $11.00 , respectively. The total fair value of restricted common shares vested during the years ended December 31, 2019 , 2018 and 2017 was $0.6 million , $3.0 million and $4.4 million , respectively. There were $1.0 million of total unrecognized compensation costs related to the restricted common shares as of December 31, 2019 . This cost is expected to be recognized over a weighted average period of 1.7 years . Restricted Share Units Eligible employees receive restricted share units as a portion of their total compensation. The restricted share units vest over various time periods depending upon the grant, but generally vest from one to four years and convert to common stock at the conclusion of the vesting period. The stock-based compensation expense related to restricted share units for the years ended December 31, 2019 and 2018 was $3.1 million and $0.7 million , respectively. A summary of restricted share unit activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Restricted Share Units Weighted-Average Grant-Date Fair Value Nonvested Restricted Share Units at December 31, 2018 552 $ 7.74 Granted 1,893 3.62 Vested and transferred to unrestricted share units (204 ) 7.76 Forfeited (109 ) 5.64 Nonvested Restricted Share Units at December 31, 2019 2,132 $ 4.16 The weighted-average grant-date fair value of restricted share units granted during the year ended December 31, 2018 was $7.74 . No restricted share units were granted in 2017 . The total fair value of restricted share units vested during the years ended December 31, 2019 and 2018 was $0.8 million and $0.1 million , respectively. No restricted share units vested during 2017 . There was $6.7 million of total unrecognized compensation costs related to restricted share units as of December 31, 2019 . This cost is expected to be recognized over a weighted average period of 2.6 years . Performance-Based Restricted Stock Units During the years ended December 31, 2019 , 2018 and 2017 , the Company granted performance share units ("PSUs") to the Company's executive officers and certain other employees. The performance-based restricted stock unit awards are subject to vesting based on performance-based and service-based conditions. At the end of the three-year service period, based on the cumulative adjusted earnings per share and the return on invested capital achieved by the Company, the PSUs will vest in a percentage of the target number of shares between 0% and 200% , depending on the extent the performance condition is achieved. Each of the units granted represent the right to receive one share of the Company’s common stock at a specified future date. The stock-based compensation expense (benefit) related to PSUs for the years ended December 31, 2019 , 2018 and 2017 was $0.5 million , $(0.4) million and $0.4 million , respectively. A summary of performance share unit activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Weighted- Average Grant- Date Fair Value Nonvested Performance Share Units at December 31, 2018 293 $ 8.72 Granted 594 3.39 Vested — — Forfeited (86 ) 10.41 Nonvested Performance Share Units at December 31, 2019 801 $ 4.58 The weighted-average grant-date fair value of performance share units granted during the years ended December 31, 2018 and 2017 was $7.36 and $11.10 , respectively. No performance share units vested during the years ended December 31, 2019 , 2018 and 2017 . There was $1.5 million of total unrecognized compensation costs related to performance-based restricted stock units as of December 31, 2019 . This cost is expected to be recognized over a weighted average period of 2.2 years .

Benefit Plans

Benefit Plans	12 Months Ended
	Dec. 31, 2019
Retirement Benefits [Abstract]
Benefit Plans	Benefit Plans The Company adopted a 401(k) savings plan effective February 1, 2005, covering all of the Company’s employees upon completion of 30 days of service. Employees may contribute a percentage of eligible compensation on both a before-tax basis and after-tax basis. The Company has the right to make discretionary contributions to the plan. For the years ended December 31, 2019 , 2018 and 2017 , total costs incurred from the Company’s contributions to the 401(k) plan were $1.3 million , $0.0 million , and $1.0 million

Related Party Transactions

Related Party Transactions	12 Months Ended
	Dec. 31, 2019
Related Party Transactions [Abstract]
Related Party Transactions	Related Party Transactions Agreements and Services with Related Parties The Company provides print procurement services to Arthur J. Gallagher & Company. J. Patrick Gallagher, Jr. is the Chairman, President and Chief Executive Officer of Arthur J. Gallagher & Company and has a direct ownership interest in Arthur J. Gallagher & Company. J. Patrick Gallagher, Jr. was a member of our Board of Directors until November 1, 2019, when he retired from our Board. Effective November 1, 2019, he is no longer a member of the Board of Directors. The total amount billed for print procurement services during the years ended December 31, 2019 , 2018 and 2017 was $1.8 million , $1.6 million and $1.9 million , respectively. Additionally, Arthur J. Gallagher & Company provides insurance brokerage and risk management services to the Company. As consideration for these services, Arthur J. Gallagher & Company billed the Company $0.3 million , $0.1 million and $0.1 million for the years ended December 31, 2019 , 2018 and 2017 , respectively. The amounts receivable from Arthur J. Gallagher & Company were $0.2 million and $0.3 million as of December 31, 2019 and 2018 , respectively. In the fourth quarter of 2017, the Company began providing marketing execution services to Enova International, Inc. David Fisher, a member of the Company’s Board of Directors, is the Chairman and Chief Executive Officer of Enova International, Inc. and has a direct ownership interest in Enova International, Inc. The total amount billed for such procurement services during the years ended December 31, 2019 , 2018 and 2017 was $16.1 million , $10.1 million and $0.1 million respectively. The amounts receivable from Enova, Inc. were $4.6 million and $2.0 million as of December 31, 2019 and 2018

Business Segments

Business Segments	12 Months Ended
	Dec. 31, 2019
Segment Reporting [Abstract]
Business Segments	Business Segments Segment information is prepared on the same basis that our Chief Executive Officer, who is our chief operating decision maker (“CODM”), manages the segments, evaluates financial results, and makes key operating decisions. The Company is organized and managed by the CODM as three operating segments: North America, EMEA, and LATAM. The North America segment includes operations in the United States and Canada; the EMEA segment includes operations in the United Kingdom, continental Europe, the Middle East, Africa, and Asia; and the LATAM segment includes operations in Mexico, Central America, and South America. Other consists of intersegment eliminations, shared service activities, and corporate expenses which are not allocated to the operating segments as management does not consider them in evaluating segment performance. Management evaluates the performance of its operating segments based on revenue and Adjusted EBITDA. The accounting policies of each of the operating segments are the same as those described in the summary of significant accounting policies in Note 2 , Summary of Significant Accounting Policies , and the product offerings within each reportable segment are consistent as outlined in Note 1 , Description of the Business . Management does not evaluate the performance of its operating segments using asset measures. The identifiable assets by segment disclosed in this note are those assets specifically identifiable within each segment and include cash, accounts receivable, inventory, goodwill and intangible assets. Shared service assets are primarily comprised of short-term investments, capitalized internal-use software and net property and equipment for the corporate headquarters. The Company reports on a segment basis rather than by geography as the North America segment encompasses the Company’s country of domicile (United States) and Canada, of which revenue is principally generated within the United States. North America comprised 71.3% and 69.3% of the Company’s revenue for the years ended December 31, 2019 and 2018 , respectively. Canadian operations were determined to be immaterial given the revenue generated from such operations as a percentage of total North America revenue was less than 2% for the year ended December 31, 2019 and 2018 , as well as Canadian operations being substantially interconnected and integrated with U.S. operations. Accordingly, the Company deemed it unnecessary to break out revenue geographically thus leading to the disclosure of revenue at the segment level. Additionally, the Company does not disaggregate revenue by product and service revenue as service revenue has not been material to the Company's overall revenue to date. The table below presents financial information for the Company's reportable segments and Other for the fiscal years noted (in thousands): North America EMEA LATAM Other Total Fiscal 2019: Revenue from third parties $ 826,355 $ 250,719 $ 80,760 $ — $ 1,157,834 Revenue from other segments 4,463 9,302 22 (13,787 ) — Total revenue $ 830,818 $ 260,021 $ 80,782 $ (13,787 ) $ 1,157,834 Adjusted EBITDA $ 85,662 $ 12,051 $ 1,943 $ (50,611 ) $ 49,045 Capital expenditures $ 10,525 $ 2,815 $ 38 $ — $ 13,378 Fiscal 2018: Revenue from third parties $ 777,202 $ 260,729 $ 83,175 $ — $ 1,121,106 Revenue from other segments 3,200 9,500 217 (12,917 ) — Total revenue $ 780,402 $ 270,229 $ 83,392 $ (12,917 ) $ 1,121,106 Adjusted EBITDA $ 61,250 $ 6,355 $ 3,082 $ (43,372 ) $ 27,315 Capital expenditures $ 8,649 $ 2,609 $ 5 $ — $ 11,263 Fiscal 2017: Revenue from third parties $ 780,520 $ 265,669 $ 92,181 $ — $ 1,138,370 Revenue from other segments 5,469 13,444 1,693 (20,606 ) — Total revenue $ 785,989 $ 279,113 $ 93,874 $ (20,606 ) $ 1,138,370 Adjusted EBITDA $ 73,790 $ 15,293 $ 4,278 $ (35,867 ) $ 57,494 Capital expenditures $ 8,610 $ 3,873 $ — $ — $ 12,483 The table below reconciles Adjusted EBITDA to Net (loss) income in the Company's consolidated statement of operations (in thousands): Year Ended December 31, 2019 2018 2017 Adjusted EBITDA $ 49,045 $ 27,315 $ 57,494 Depreciation and amortization (12,328 ) (12,988 ) (13,390 ) Stock-based compensation - equity classified awards (5,533 ) (5,302 ) (6,820 ) Stock-based compensation - SARs market-to-market (748 ) — — Restructuring charges (15,918 ) (6,031 ) — Executive search fees (80 ) (235 ) (454 ) Professional fees related to control remediation (1,130 ) (2,430 ) — Sales and use tax audit (25 ) (113 ) (203 ) Other professional fees (2,241 ) (507 ) — Goodwill impairment — (46,319 ) — Intangible and long-lived asset impairment — (18,121 ) — Senior leadership transition and other employee-related costs — (1,410 ) — Obsolete retail inventory — (950 ) — Professional fees related to ASC 606 implementation — (1,092 ) (829 ) Business development realignment — — (715 ) Change in fair value of contingent consideration — — (677 ) Czech currency impact on procurement margin — — (860 ) Income (loss) from operations 11,042 (68,183 ) 33,546 Interest income 366 218 97 Interest expense (14,097 ) (7,749 ) (4,729 ) Other, net (3,686 ) (1,616 ) (1,788 ) (Loss) income before income taxes (6,375 ) (77,330 ) 27,126 Provision (benefit) for income tax (3,700 ) 647 (11,257 ) Net (loss) income $ (10,075 ) $ (76,683 ) $ 15,869 The table below presents total assets for the Company's reportable segments and Other (in thousands): As of December 31, 2019 2018 North America $ 424,775 $ 398,432 EMEA 140,013 160,228 LATAM 46,822 43,031 Other 17,673 20,038 Total assets $ 629,283 $ 621,729 The long-lived assets in the table below consist of net property and equipment (in thousands): As of December 31, 2019 2018 North America $ 2,713 $ 11,078 EMEA 12,675 51,131 LATAM 463 598 Other 21,373 20,126 Total long-lived assets $ 37,224 $ 82,933 Refer to Note 8 , Property and Equipment for additional discussion over the change in long-lived assets from 2019 to 2018 .

Quarterly Selected Financial In

Quarterly Selected Financial Information (Unaudited)	12 Months Ended
	Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]
Quarterly Selected Financial Information (Unaudited)	Quarterly Selected Financial Information (Unaudited) The tables below include quarterly selected financial information for 2019 and 2018 (in thousands, except per share amounts): Year Ended December 31, 2019 First Second Third Fourth Revenue $ 267,211 $ 283,861 $ 287,688 $ 319,074 Gross profit (1) 62,010 68,398 69,495 62,106 (Loss) income from operations (371 ) 4,063 3,762 3,588 Net loss $ (2,044 ) $ (508 ) $ (1,062 ) $ (6,461 ) Net loss per share: Basic and diluted $ (0.04 ) $ (0.01 ) $ (0.02 ) $ (0.12 ) (1) During the fourth quarter 2019, the Company reclassified $13.8 million into cost of goods sold, of which $9.4 million of these costs were recorded in SG&A over the first three quarters of the year. The reclassification had no impact on the annual 2019 consolidated financial statements and similar amounts in prior years were not material. Year Ended December 31, 2018 First Second Third Fourth Revenue $ 274,297 $ 281,988 $ 270,844 $ 293,977 Gross profit 65,839 64,941 63,967 59,066 Income (loss) from operations (2) 984 2,377 (43,312 ) (28,232 ) Net loss $ (1,874 ) $ (299 ) $ (45,120 ) $ (29,390 ) Net loss per share: Basic and diluted $ (0.03 ) $ (0.01 ) $ (0.87 ) $ (0.57 ) (2) In the third quarter of 2018, the Company recognized a $27.9 million goodwill impairment charge, $13.8 million intangible asset impairment charge and $3.0 million long-lived asset impairment charge. In the fourth quarter of 2018, the Company recognized an additional $18.4 million goodwill impairment charge and a $1.3 million contract asset impairment charge related to costs to fulfill a contract that were deemed to be non-recoverable in North America. Refer to Note 4 , Revenue Recognition , Note 5 , Goodwill , Note 6 , Other Intangible Assets and Note 8 , Property and Equipment for further discussion.

Revision of Prior Period Financ

Revision of Prior Period Financial Statements	12 Months Ended
	Dec. 31, 2019
Accounting Changes and Error Corrections [Abstract]
Revision of Prior Period Financial Statements	Revision of Prior Period Financial Statements During the period ended December 31, 2019, the Company identified errors that affect the current and prior years. During the current period, the Company enhanced its internal controls in connection with its ongoing remediation efforts related to the material weakness. As a result of the enhanced internal controls, certain adjustments were identified related to prior periods. The remaining adjustments related to a proposed sales and use tax liability from the State of Illinois, which impacted prior years. The Company has evaluated the effects of these corrections on its historical financial statements and concluded that none of the periods in the previously issued financial statements are materially misstated. Nonetheless, because correcting for the cumulative effect of the historical errors in the current period would have been material to the current period, the Company has revised its historical consolidated financial statements for the annual periods ended December 31, 2017 and December 31, 2018 and interim periods ended March 31, 2018, June 30, 2018, September 30, 2018, March 31, 2019, June 30, 2019, and September 30, 2019 to reflect the correction of this immaterial error in this Form 10-K. The following schedules reconcile the amounts as originally reported in the applicable prior period financial statements to the corresponding revised amounts. Reconciliation of revised financial statement amounts Revised consolidated statements of operations amounts (in thousands, except per share data) Year Ended December 31, 2018 As Reported Adjustments As Revised Revenue $ 1,121,551 $ (445 ) $ 1,121,106 Cost of goods sold 866,453 840 867,293 Gross profit 255,098 (1,285 ) 253,813 Selling, general and administrative expenses 239,124 (587 ) 238,537 Loss from operations (67,485 ) (698 ) (68,183 ) Loss before income taxes (76,632 ) (698 ) (77,330 ) Income tax benefit (461 ) (186 ) (647 ) Net loss (76,171 ) (512 ) (76,683 ) Basic loss per share (1.46 ) (0.01 ) (1.47 ) Diluted loss per share (1.46 ) (0.01 ) (1.47 ) Comprehensive loss (81,251 ) (514 ) (81,765 ) Adjusted EBITDA 27,900 (585 ) 27,315 Year Ended December 31, 2017 As Reported Adjustments As Revised Revenue $ 1,138,361 $ 9 $ 1,138,370 Cost of goods sold 862,903 (41 ) 862,862 Gross profit 275,458 50 275,508 Selling, general and administrative expenses 227,253 642 227,895 Income from operations 34,138 (592 ) 33,546 Income before income taxes 27,718 (592 ) 27,126 Income tax expense 11,288 (31 ) 11,257 Net income 16,430 (561 ) 15,869 Basic earnings per share 0.31 (0.02 ) 0.29 Diluted earnings per share 0.30 (0.01 ) 0.29 Comprehensive income 18,150 (561 ) 17,589 Adjusted EBITDA 57,883 (389 ) 57,494 Revised consolidated balance sheet amounts (in thousands) As of December 31, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 193,253 $ (67 ) $ 193,186 Unbilled revenue 46,474 (222 ) 46,252 Inventories 56,001 (286 ) 55,715 Prepaid expenses 16,982 (726 ) 16,256 Other current assets 10,379 354 10,733 Total current assets 373,586 (947 ) 372,639 Total assets 622,676 (947 ) 621,729 Accounts payable 158,449 (421 ) 158,028 Accrued expenses 35,474 224 35,698 Other current liabilities 26,231 1,959 28,190 Total current liabilities 380,504 1,762 382,266 Deferred income taxes 8,178 (573 ) 7,605 Total liabilities 439,585 1,189 440,774 Accumulated other comprehensive loss (24,309 ) (2 ) (24,311 ) Retained earnings 48,905 (2,134 ) 46,771 Total stockholders' equity 183,091 (2,136 ) 180,955 Total liabilities and stockholders' equity 622,676 (947 ) 621,729 As of December 31, 2017 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 205,386 $ 62 $ 205,448 Other current assets 37,865 335 38,200 Total current assets 383,088 397 383,485 Total assets 649,638 397 650,035 Accounts payable 141,164 (56 ) 141,108 Accrued expenses 34,391 635 35,026 Other current liabilities 24,078 1,849 25,927 Total current liabilities 217,253 2,428 219,681 Deferred income taxes 12,043 (409 ) 11,634 Total liabilities 365,093 2,019 367,112 Retained earnings 124,442 (1,622 ) 122,820 Total stockholders' equity 284,545 (1,622 ) 282,923 Total liabilities and stockholders' equity 649,638 397 650,035 Revised consolidated statements of cash flows amounts (in thousands) Year Ended December 31, 2018 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (76,171 ) $ (512 ) $ (76,683 ) Deferred income taxes (4,441 ) (163 ) (4,604 ) Accounts receivable and unbilled revenue 4,112 358 4,470 Inventories (16,325 ) 286 (16,039 ) Prepaid expenses and other assets 1,432 688 2,120 Accounts payable 21,959 (374 ) 21,585 Accrued expenses and other liabilities 5,473 (283 ) 5,190 Net cash provided by operating activities 23,058 — 23,058 Year Ended December 31, 2017 As Reported Adjustments As Revised Cash flows from operating activities: Net income $ 16,430 $ (561 ) $ 15,869 Deferred income taxes 4,072 1 4,073 Accounts receivable and unbilled revenue (41,877 ) 6 (41,871 ) Prepaid expenses and other assets (13,547 ) (335 ) (13,882 ) Accounts payable 18,152 (56 ) 18,096 Accrued expenses and other liabilities 11,162 945 12,107 Net cash provided by operating activities 11,698 — 11,698 Reconciliation of revised quarterly financial statement amounts (unaudited) Revised consolidated statements of operations amounts (unaudited) (in thousands, except per share data) Three Months Ended March 31, 2019 As Reported Adjustments As Revised Revenue $ 267,239 $ (28 ) $ 267,211 Cost of goods sold 206,043 (842 ) 205,201 Gross profit 61,196 814 62,010 Selling, general and administrative expenses 55,805 25 55,830 Loss from operations (1,160 ) 789 (371 ) Other, net (740 ) 300 (440 ) Total other expense (3,387 ) 300 (3,087 ) Loss before income taxes (4,547 ) 1,089 (3,458 ) Income tax benefit (2,085 ) 671 (1,414 ) Net loss (2,462 ) 418 (2,044 ) Basic loss per share (0.05 ) 0.01 (0.04 ) Diluted loss per share (0.05 ) 0.01 (0.04 ) Comprehensive loss (1,715 ) 418 (1,297 ) Three Months Ended June 30, 2019 Six Months Ended June 30, 2019 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 284,053 $ (192 ) $ 283,861 $ 551,291 $ (219 ) $ 551,072 Cost of goods sold 214,986 477 215,463 421,029 (365 ) 420,664 Gross profit 69,067 (669 ) 68,398 130,262 146 130,408 Selling, general and administrative expenses 58,661 (1,257 ) 57,404 114,466 (1,231 ) 113,235 Income from operations 3,475 588 4,063 2,315 1,377 3,692 Other, net 279 — 279 (460 ) 299 (161 ) Total other expense (2,103 ) — (2,103 ) (5,490 ) 299 (5,191 ) Income (loss) before income taxes 1,372 588 1,960 (3,175 ) 1,676 (1,499 ) Income tax expense 2,541 (73 ) 2,468 456 597 1,053 Net loss (1,169 ) 661 (508 ) (3,631 ) 1,079 (2,552 ) Basic loss per share (0.02 ) 0.01 (0.01 ) (0.07 ) 0.02 (0.05 ) Diluted loss per share (0.02 ) 0.01 (0.01 ) (0.07 ) 0.02 (0.05 ) Comprehensive loss (916 ) 661 (255 ) (2,631 ) 1,079 (1,552 ) Three Months Ended September 30, 2019 Nine Months Ended September 30, 2019 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 286,525 $ 1,163 $ 287,688 $ 837,816 $ 944 $ 838,760 Cost of goods sold 218,356 (163 ) 218,193 639,385 (528 ) 638,857 Gross profit 68,169 1,326 69,495 198,431 1,472 199,903 Selling, general and administrative expenses 59,938 (187 ) 59,751 174,404 (1,418 ) 172,986 Restructuring and other charges 3,055 (163 ) 2,892 10,687 (163 ) 10,524 Income from operations 2,086 1,676 3,762 4,401 3,053 7,454 Other, net (1,736 ) 1 (1,735 ) (2,196 ) 300 (1,896 ) Total other expense (6,075 ) 1 (6,074 ) (11,565 ) 300 (11,265 ) Loss before income taxes (3,989 ) 1,677 (2,312 ) (7,164 ) 3,353 (3,811 ) Income tax benefit (1,815 ) 565 (1,250 ) (1,359 ) 1,162 (197 ) Net loss (2,174 ) 1,112 (1,062 ) (5,805 ) 2,191 (3,614 ) Basic loss per share (0.04 ) 0.02 (0.02 ) (0.11 ) 0.04 (0.07 ) Diluted loss per share (0.04 ) 0.02 (0.02 ) (0.11 ) 0.04 (0.07 ) Comprehensive loss (3,910 ) 1,112 (2,798 ) (6,541 ) 2,191 (4,350 ) Three Months Ended March 31, 2018 As Reported Adjustments As Revised Revenue $ 274,539 $ (242 ) $ 274,297 Cost of goods sold 208,472 (14 ) 208,458 Gross profit 66,067 (228 ) 65,839 Selling, general and administrative expenses 61,167 29 61,196 Income from operations 1,241 (257 ) 984 Loss before income taxes (1,111 ) (257 ) (1,368 ) Income tax expense 573 (67 ) 506 Net loss (1,684 ) (190 ) (1,874 ) Basic loss per share (0.03 ) — (0.03 ) Diluted loss per share (0.03 ) — (0.03 ) Comprehensive income 1,680 (190 ) 1,490 Three Months Ended June 30, 2018 Six Months Ended June 30, 2018 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 281,967 $ 21 $ 281,988 $ 556,506 $ (221 ) $ 556,285 Cost of goods sold 217,096 (49 ) 217,047 425,568 (63 ) 425,505 Gross profit 64,871 70 64,941 130,938 (158 ) 130,780 Selling, general and administrative expenses 59,002 48 59,050 120,169 77 120,246 Income from operations 2,355 22 2,377 3,596 (235 ) 3,361 Income (loss) before income taxes 304 22 326 (807 ) (235 ) (1,042 ) Income tax expense 603 22 625 1,176 (45 ) 1,131 Net loss (299 ) — (299 ) (1,983 ) (190 ) (2,173 ) Basic loss per share (0.01 ) — (0.01 ) (0.04 ) — (0.04 ) Diluted loss per share (0.01 ) — (0.01 ) (0.04 ) — (0.04 ) Comprehensive (loss) income (5,906 ) — (5,906 ) (4,226 ) (190 ) (4,416 ) Three Months Ended September 30, 2018 Nine Months Ended September 30, 2018 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 270,850 $ (6 ) $ 270,844 $ 827,356 $ (227 ) $ 827,129 Cost of goods sold 206,808 69 206,877 632,376 6 632,382 Gross profit 64,042 (75 ) 63,967 194,980 (233 ) 194,747 Selling, general and administrative expenses 56,142 25 56,167 176,312 101 176,413 Loss from operations (43,212 ) (100 ) (43,312 ) (39,617 ) (334 ) (39,951 ) Loss before income taxes (45,263 ) (100 ) (45,363 ) (46,070 ) (334 ) (46,404 ) Income tax (benefit) expense (326 ) 83 (243 ) 851 38 889 Net loss (44,937 ) (183 ) (45,120 ) (46,921 ) (372 ) (47,293 ) Basic loss per share (0.87 ) — (0.87 ) (0.90 ) — (0.90 ) Diluted loss per share (0.87 ) — (0.87 ) (0.90 ) — (0.90 ) Comprehensive loss (46,646 ) (183 ) (46,829 ) (50,872 ) (372 ) (51,244 ) Three Months Ended December 30, 2018 As Reported Adjustments As Revised Revenue $ 294,195 $ (218 ) $ 293,977 Cost of goods sold 234,077 834 234,911 Gross profit 60,118 (1,052 ) 59,066 Selling, general and administrative expenses 62,812 (688 ) 62,124 Loss from operations (27,868 ) (364 ) (28,232 ) Loss before income taxes (30,562 ) (364 ) (30,926 ) Income tax benefit (1,312 ) (224 ) (1,536 ) Net loss (29,250 ) (140 ) (29,390 ) Basic loss per share (0.56 ) (0.01 ) (0.57 ) Diluted loss per share (0.56 ) (0.01 ) (0.57 ) Comprehensive loss (30,379 ) (140 ) (30,519 ) Revised consolidated balance sheet amounts (unaudited) (in thousands) As of March 31, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 184,359 $ (82 ) $ 184,277 Unbilled revenue 51,166 (226 ) 50,940 Inventories 46,927 (303 ) 46,624 Prepaid expenses 14,245 (727 ) 13,518 Other current assets 36,188 206 36,394 Total current assets 358,736 (1,132 ) 357,604 Total assets 600,120 (1,132 ) 598,988 Accounts payable 149,813 (1,281 ) 148,532 Accrued expenses 31,339 252 31,591 Other current liabilities 31,493 2,202 33,695 Total current liabilities 372,513 1,173 373,686 Deferred income taxes 8,268 (573 ) 7,695 Total liabilities 417,811 600 418,411 Accumulated other comprehensive loss (23,562 ) (37 ) (23,599 ) Retained earnings 46,602 (1,695 ) 44,907 Total stockholders' equity 182,309 (1,732 ) 180,577 Total liabilities and stockholders' equity 600,120 (1,132 ) 598,988 As of June 30, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 188,687 $ (73 ) $ 188,614 Unbilled revenue 60,911 (357 ) 60,554 Inventories 51,553 (381 ) 51,172 Prepaid expenses 15,132 (726 ) 14,406 Other current assets 28,707 208 28,915 Total current assets 378,989 (1,329 ) 377,660 Total assets 631,596 (1,329 ) 630,267 Accounts payable 140,492 (901 ) 139,591 Deferred revenue 21,532 (35 ) 21,497 Accrued expenses 37,446 342 37,788 Other current liabilities 34,877 899 35,776 Total current liabilities 392,022 305 392,327 Deferred income taxes 8,295 (573 ) 7,722 Total liabilities 448,927 (268 ) 448,659 Accumulated other comprehensive loss (23,309 ) (28 ) (23,337 ) Retained earnings 45,433 (1,033 ) 44,400 Total stockholders' equity 182,669 (1,061 ) 181,608 Total liabilities and stockholders' equity 631,596 (1,329 ) 630,267 As of September 30, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 190,992 $ 153 $ 191,145 Unbilled revenue 65,584 (214 ) 65,370 Inventories 64,136 (140 ) 63,996 Prepaid expenses 13,973 (726 ) 13,247 Other current assets 13,271 208 13,479 Total current assets 425,761 (719 ) 425,042 Property and equipment, net 36,714 123 36,837 Total assets 680,067 (596 ) 679,471 Accounts payable 169,173 (750 ) 168,423 Deferred revenue 18,526 (162 ) 18,364 Accrued expenses 44,096 (163 ) 43,933 Other current liabilities 32,325 1,014 33,339 Total current liabilities 274,955 (61 ) 274,894 Deferred income taxes 8,257 (573 ) 7,684 Total liabilities 499,612 (634 ) 498,978 Accumulated other comprehensive loss (25,045 ) (38 ) (25,083 ) Retained earnings 43,259 76 43,335 Total stockholders' equity 180,455 38 180,493 Total liabilities and stockholders' equity 680,067 (596 ) 679,471 As of March 31, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 183,012 $ 72 $ 183,084 Unbilled revenue 47,685 (243 ) 47,442 Other current assets 33,716 393 34,109 Total current assets 366,296 222 366,518 Total assets 633,973 222 634,195 Accounts payable 120,260 (63 ) 120,197 Accrued expenses 40,081 636 40,717 Other current liabilities 24,073 1,869 25,942 Total current liabilities 215,938 2,442 218,380 Deferred income taxes 12,208 (408 ) 11,800 Total liabilities 354,319 2,034 356,353 Retained earnings 123,393 (1,812 ) 121,581 Total stockholders' equity 279,654 (1,812 ) 277,842 Total liabilities and stockholders' equity 633,973 222 634,195 As of June 30, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 185,222 $ 68 $ 185,290 Unbilled revenue 47,906 (228 ) 47,678 Other current assets 26,296 360 26,656 Total current assets 349,055 200 349,255 Total assets 644,417 200 644,617 Accounts payable 122,452 (116 ) 122,336 Accrued expenses 34,386 636 35,022 Other current liabilities 22,770 1,902 24,672 Total current liabilities 336,168 2,422 338,590 Deferred income taxes 12,236 (408 ) 11,828 Total liabilities 386,626 2,014 388,640 Retained earnings 123,094 (1,814 ) 121,280 Total stockholders' equity 257,791 (1,814 ) 255,977 Total liabilities and stockholders' equity 644,417 200 644,617 As of September 30, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 188,744 $ (139 ) $ 188,605 Unbilled revenue 59,961 (227 ) 59,734 Other current assets 43,005 318 43,323 Total current assets 397,963 (48 ) 397,915 Total assets 661,783 (48 ) 661,735 Accounts payable 161,389 (249 ) 161,140 Accrued expenses 35,539 636 36,175 Other current liabilities 21,535 1,969 23,504 Total current liabilities 249,167 2,356 251,523 Deferred income taxes 12,143 (408 ) 11,735 Total liabilities 449,887 1,948 451,835 Retained earnings 78,156 (1,996 ) 76,160 Total stockholders' equity 211,896 (1,996 ) 209,900 Total liabilities and stockholders' equity 661,783 (48 ) 661,735 Consolidated statements of cash flows amounts (unaudited) (in thousands) Three Months Ended March 31, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (2,462 ) $ 418 $ (2,044 ) Accounts receivable and unbilled revenue 3,924 4 3,928 Inventories 9,149 16 9,165 Prepaid expenses and other assets 116 158 274 Accounts payable (8,351 ) (856 ) (9,207 ) Accrued expenses and other liabilities (870 ) 260 (610 ) Net cash provided by operating activities 5,492 — 5,492 Six Months Ended June 30, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (3,631 ) $ 1,079 $ (2,552 ) Accounts receivable and unbilled revenue (10,225 ) 126 (10,099 ) Inventories 4,488 94 4,582 Prepaid expenses and other assets (4,318 ) 155 (4,163 ) Accounts payable (17,670 ) (476 ) (18,146 ) Accrued expenses and other liabilities 23,529 (978 ) 22,551 Net cash provided by operating activities 1,289 — 1,289 Nine Months Ended September 30, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (5,805 ) $ 2,191 $ (3,614 ) Accounts receivable and unbilled revenue (21,245 ) (243 ) (21,488 ) Inventory (8,767 ) (146 ) (8,913 ) Prepaid expenses and other assets (29,141 ) 156 (28,985 ) Accounts payable 12,403 (325 ) 12,078 Accrued expenses and other liabilities 25,378 (1,510 ) 23,868 Net cash used in operating activities (9,778 ) 123 (9,655 ) Cash flows from investing activities: Purchases of property and equipment (10,012 ) (123 ) (10,135 ) Net cash used in investing activities (10,402 ) (123 ) (10,525 )

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Basis of Presentation and Consolidation	Basis of Presentation and Consolidation The consolidated financial statements include the accounts of InnerWorkings, Inc. and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation.
Preparation of Financial Statements and Use of Estimates	Preparation of Financial Statements and Use of Estimates The preparation of the consolidated financial statements is in conformity with generally accepted accounting principles in the United States ("GAAP"). GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities as of the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. On an ongoing basis, the Company evaluates its estimates, including those related to product returns, allowance for doubtful accounts, inventories and inventory valuation, valuation and impairments of goodwill and long-lived assets, income taxes, accrued bonus, contingencies, stock-based compensation and litigation costs. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. These estimates form the basis for making judgments about the carrying value of assets and liabilities when those values are not readily apparent from other sources. Actual results can differ from those estimates.
Revision of Prior Period Financial Statements	Revision of Prior Period Financial Statements
Foreign Currency Translation and Highly Inflationary Accounting	Foreign Currency Translation The Company determines the functional currency for its parent company and each of its subsidiaries by reviewing the currencies in which their respective operating activities occur. Assets and liabilities of these operations are translated into U.S. currency at the rates of exchange at the balance sheet date. Income and expense items are translated at average monthly rates of exchange. The resulting translation adjustments are included in accumulated other comprehensive income (loss), a separate component of stockholders’ equity. Transaction gains and losses arising from activities in other than the applicable functional currency are calculated using average exchange rates for the applicable period and reported in net income as a non-operating item in each period. Non-monetary balance sheet items denominated in a currency other than the applicable functional currency are translated using the historical rate. The net realized gains (losses) on foreign currency transactions were $(2.4) million , $(1.1) million and $(1.4) million for the years ended December 31, 2019 , 2018 and 2017 , respectively. Highly Inflationary Accounting
Fair Value Measurements	Fair Value Measurements ASC 820, Fair Value Measurement includes a fair value hierarchy that is intended to increase consistency and comparability in fair value measurements and related disclosures. The fair value hierarchy is based on observable or unobservable inputs to valuation techniques that are used to measure fair value. Observable inputs reflect assumptions market participants would use in pricing an asset or liability based on market data obtained from independent sources while unobservable inputs reflect a reporting entity’s pricing based upon its own market assumptions. The fair value hierarchy consists of the following three levels: • Level 1: Inputs are quoted prices in active markets for identical assets or liabilities. • Level 2: Inputs are quoted prices for similar assets or liabilities in an active market, quoted prices for identical or similar assets or liabilities in markets that are not active and inputs other than quoted prices that are observable and market-corroborated inputs, which are derived principally from or corroborated by observable market data. • Level 3: Inputs that are derived from valuation techniques in which one or more significant inputs or value drivers are unobservable. The fair value of revolving credit facilities and long-term debt facilities are determined using current market yields. Fair value accounting requires bifurcation of embedded derivative instruments such as interest rate reset features in debt instruments, and measurement of their fair value for accounting purposes. In determining the appropriate fair value for embedded derivatives, the Company uses a 'with and without' valuation model. Additionally, fair value accounting requires liability-classified awards, such as warrant liabilities, to be measured at fair value for accounting purposes. The fair value of freestanding derivative instruments, such as warrant liabilities, are valued using the Black-Scholes-Merton option pricing model. Once determined, derivative liabilities and warrant liabilities are adjusted to reflect fair value at each reporting period end, with any increase or decrease in the fair value being recorded within other expense as an adjustment to fair value of derivatives.
Deferred Financing Fees and Debt Discounts	Deferred Financing Fees and Debt Discounts Deferred financing fees represent third-party debt issuance costs associated with the related debt facility. Deferred financing fees and related derivative and warrant features associated with the Company’s long-term debt agreement are treated as a discount on the long-term debt and amortized using the effective interest rate method. Derivative features associated with the Company’s revolving credit agreement are treated as a discount on the revolving credit facility and amortized using the straight-line method. Deferred financing fees related to the Company's revolving credit facility are capitalized and reflected as deferred financing costs within other non-current assets and are amortized over the term of the revolving credit facility. Debt discounts on the Company’s revolving credit facility and long-term debt are reflected as a direct deduction from the carrying amount of the long-term portion of the related debt liability.
Revenue Recognition	Revenue Recognition In accordance with the Financial Accounting Standards Board ("FASB") Accounting Standards Codification ("ASC") Topic 606, Revenue from Contracts with Customers , the Company generally reports revenue on a gross basis because the Company typically controls the goods or services before transferring to the customer. Under these arrangements, the Company is primarily responsible for the fulfillment, including the acceptability, of the marketing materials and other products or services. In addition, the Company has reasonable discretion in establishing the price, and in some transactions, the Company also has inventory risk and is involved in the determination of the nature or characteristics of the marketing materials and products. In some arrangements, the Company is not primarily responsible for fulfilling the goods or services. In arrangements of this nature, the Company does not control the goods or services before they are transferred to the customer and such revenue is reported on a net basis. The Company records taxes collected from customers and remitted to governmental authorities on a net basis. The Company primarily generates revenue from the procurement of marketing materials for customers. Service revenue including creative, design, installation, warehousing and other services has not been material to the Company’s overall revenue to date. Products and services may be sold separately or in bundled packages. For bundled packages, the Company accounts for individual products and services separately if they are distinct - that is, if a product or service is separately identifiable from other items in the bundled package and if a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company includes any fixed charges per its contracts as part of the total transaction price. The transaction price is allocated between separate products and services in a bundle based on their standalone selling prices. The standalone selling prices are generally determined based on the prices at which the Company separately sells the products and services. Revenue is measured based on consideration specified in a contract with a customer. Contracts may include variable consideration (for example, customer incentives such as rebates), and to the extent that variable consideration is not constrained, the Company includes the expected amount within the total transaction price and updates its assumptions over the duration of the contract. The constraint will generally not result in a reduction in the estimated transaction price. The Company’s performance obligations related to the procurement of marketing materials are typically satisfied upon shipment or delivery of its products to customers, at which time the Company recognizes revenue. Payment is typically due from the customer at this time or shortly thereafter. Shipping and handling costs after control over a product has transferred to a customer are expensed as incurred and are included in cost of goods sold in the consolidated statements of operations. Unbilled revenue represents shipments or deliveries that have been made to customers for which the related account receivable has not yet been invoiced. The Company does not have material future performance obligations that extend beyond one year. Some service revenue, including stand-alone creative and other services, may be recognized over time but the difference between recognizing that revenue over time versus at a point in time when the service is completed and accepted by the customer is not material to the Company’s overall revenue to date.
Cost of Goods Sold	Cost of Goods Sold Cost of goods sold includes product costs and warehousing costs. Product costs consist of costs to procure inventory for customers, creative design costs to customize products for customers, and shipping and handling costs. Shipping and handling include both internal and third-party fulfillment and shipping costs. Warehousing costs consist of rent and overhead costs related to assembling and storing products in warehouse facilities. Certain creative design costs and warehousing costs consist of personnel costs for employees within production and distribution of branded products.
Cash and Cash Equivalents	Cash and Cash Equivalents The Company considers all highly liquid investments purchased with a maturity of three months or less to be cash equivalents.
Accounts Receivable	Accounts Receivable Accounts receivable are uncollateralized customer obligations due under normal trade terms. Payment terms with customers are generally 30 to 90 days from the invoice date. Accounts receivable are stated at the amount billed to the customer, less an estimate for potential bad debts. Interest is not generally accrued on outstanding balances. The carrying amount of accounts receivable is reduced by an allowance that reflects management’s best estimate of the amounts that will not be collected. The Company estimates the collectability of its accounts receivable based on a combination of factors including, but not limited to, customer credit ratings and historical experience. In circumstances where the Company is aware of a specific customer’s inability to meet its financial obligations to the Company (e.g., bankruptcy filings or substantial downgrading of credit ratings), the Company provides allowances for bad debts against amounts due to reduce the net recognized receivable to the amount it reasonably believes will be collected. Aged receivables are reviewed on a regular basis and uncollectible accounts are written off when all reasonable collection efforts have been exhausted.
Unbilled Revenue and Accrued Accounts Payable	Unbilled Revenue and Accrued Accounts Payable Unbilled revenue and accrued accounts payable include estimated shipments or deliveries that have been made to customers for which the related accounts receivable and accounts payable have not yet been recorded. The Company estimates these amounts using assumptions such as projected margin and shipping probabilities and results in impacts to revenue, unbilled revenue, accrued accounts payable, and costs of goods sold.
Other Receivables	Other Receivables Other receivables include product receivables for consumer packaged goods clients, where the Company's procurement of products on behalf of the customer is considered to be a pass-through activity.
Inventories	Inventories
Property and Equipment	Property and Equipment Property and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the respective assets. The estimated useful lives, by asset class, are as follows: Computer equipment 3 years Software, including internal-use software 1 to 5 years Office equipment 5 years Furniture and fixtures 7 years Leasehold improvements are depreciated using the straight-line method over the shorter of their estimated useful lives or the terms of the related leases. The Company reviews long-lived assets, including amortizable intangible assets, for realizability on an ongoing basis. Changes in depreciation, generally accelerated depreciation, are determined and recorded when estimates of the remaining useful lives or residual values of long-term assets change. The Company also reviews for impairment when conditions exist that indicate the carrying amount of the asset group may not be fully recoverable. In those circumstances, the Company performs undiscounted operating cash flow analyses to determine if an impairment exists. When testing for asset impairment, the Company groups assets and liabilities at the lowest level for which cash flows are separately identifiable. Any impairment loss is calculated as the excess of the asset’s carrying value over its estimated fair value. Fair value is estimated based on the discounted cash flows for the asset group over the remaining useful life or based on the expected cash proceeds for the asset less costs of disposal.
Internal-Use Software	Internal-Use Software In accordance with ASC 350-40, Intangibles—Goodwill and Other, Internal-Use Software, certain costs incurred in the planning and evaluation stage of internal-use computer software are expensed as incurred. Certain costs incurred during the application development stage are capitalized and included in property and equipment. Capitalized internal-use software costs are depreciated over the expected economic useful life of three to six years
Goodwill	Goodwill Goodwill represents the excess of purchase price and related costs over the value assigned to the net tangible and identifiable intangible assets of businesses acquired. In accordance with ASC 350, Intangibles—Goodwill and Other , goodwill is not amortized, but instead is tested for impairment annually or more frequently if circumstances indicate a possible impairment may exist. Absent any interim indicators of impairment, the Company tests for goodwill impairment as of the first day of its fourth fiscal quarter of each year. Under ASC 350, an entity is permitted to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If the quantitative test is required due to the determination the fair value of a reporting unit is more likely than not less than its carrying amount, the fair value for each reporting unit is compared to its book value including goodwill. In the case that the fair value is less than the book value of the goodwill, the difference is recognized as an impairment. The fair value estimates used in the goodwill impairment analysis require significant judgment. The fair value estimates are based on assumptions management believes to be reasonable, but that are inherently uncertain, including estimates of future revenue and operating margins and assumptions about the overall economic climate and the competitive environment for the business. The fair value determination of the North America reporting unit primarily relies on management judgments around timing of generating revenue from recent new customer wins as well as timing of benefits expected to be received from the significant restructuring actions currently underway (see Note 7 , Restructuring Activities and Charges ). If assumptions surrounding either of these factors change, then a future impairment charge may occur. At the date of the most recent step one test, if the fair value of a reporting unit exceeds the carrying value by less than 30 percent , the Company will include enhanced goodwill disclosures.
Other Intangible Assets	Other Intangible Assets In accordance with ASC 350 , the Company amortizes its intangible assets with finite lives over their respective estimated useful lives and reviews for impairment on an annual basis, or more frequently if events or changes in circumstances indicate that they may be impaired. Impairment indicators could include significant under-performance relative to the historical or projected future operating results, significant changes in the manner of use of assets, significant negative industry or economic trends or significant changes in the Company’s market capitalization relative to net book value. Any changes in key assumptions used by the Company, including those set forth above, could result in an impairment charge and such a charge could have a material adverse effect on the Company’s consolidated results of operations. The Company’s intangible assets consist of customer lists, non-competition agreements, trade names and patents. The Company’s customer lists, which have an estimated weighted-average useful life of approximately 14 years, are being amortized using the economic life method. The Company’s non-competition agreements, trade names and patents are being amortized on the straight-line basis over their estimated weighted-average useful lives of approximately 4 years, 13 years and 9 years, respectively.
Leases	Leases The Company leases office space, warehouses, automobiles, and equipment. The Company determines whether a contract is or contains a lease at the inception of the contract. A contract will be deemed to be or contain a lease if the contract conveys the right to control and direct the use of identified office space, warehouse or equipment for a period of time in exchange for consideration. The Company generally must also have the right to obtain substantially all the economic benefits from the use of the office space, warehouse and equipment. The leases are recorded as right-of-use ("ROU") assets and lease liabilities for leases with terms greater than 12 months. The Company’s leases generally have terms of 1 - 10 years , with certain leases including renewal options to extend the leases for additional periods at the Company’s discretion. Generally, the lease term is the minimum of the noncancelable period of the lease, as the Company is not reasonably certain to exercise renewal options. Operating lease expense is recognized on a straight-line basis over the lease term, while variable lease payments are expensed as incurred. Tenant allowances used to fund leasehold improvements are recognized when earned and reduce the right-of-use asset related to the lease. These are amortized through the right-of-use asset as reductions of expense over the lease term. Operating lease assets and liabilities are recognized at the lease commencement date. Operating lease liabilities represent the present value of lease payments not yet paid. Operating lease assets represent the right to use an underlying asset and are based upon the operating lease liabilities adjusted for prepayments or accrued lease payments, initial direct costs, lease incentives, and impairment of operating lease assets. To determine the present value of lease payments not yet paid, the Company estimates incremental secured borrowing rates corresponding to the maturities of the leases. The Company estimates this rate based on prevailing financial market conditions as rates are not implicitly stated in most leases. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants. Leased assets are presented net of accumulated amortization. Variable lease payment amounts that cannot be determined at the commencement of the lease, such as increases in lease payments based on changes in index rates or usage, are not included in the ROU assets or liabilities; instead, these are expensed as incurred and recorded as variable lease expense.
Income Taxes	Income Taxes The Company accounts for income taxes in accordance with ASC 740, Income Taxes , under which deferred tax assets and liabilities are recognized based upon anticipated future tax consequences attributable to differences between financial statement carrying values of assets and liabilities and their respective tax bases. A valuation allowance is established to reduce the carrying value of deferred tax assets if it is considered more likely than not that such assets will not be realized. Any change in the valuation allowance would be charged to income in the period such determination was made. The Company recognizes the tax benefit from an uncertain tax position only if it is “more likely than not” the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements from such positions are then measured based on the largest benefit that has a greater than 50% likelihood of being realized upon settlement. The Company’s policy is to recognize interest and penalties accrued on any unrecognized tax benefits as a component of income tax expense. There was nominal interest and penalties related to unrecognized tax benefits for the years ended December 31, 2019 , 2018 and 2017 . Based on the Company’s evaluation, it was concluded that there are no significant uncertain tax positions requiring recognition in its financial statements. Examinations by tax authorities have been completed through 2014 in the Czech Republic, United Kingdom, and United States, and through 2015 in France. On December 22, 2017, the U.S. government enacted comprehensive Federal tax legislation commonly referred to as the Tax Cuts and Jobs Act of 2017 (the “Act”). The Act makes changes to the corporate tax rate, business-related deductions and taxation of foreign earnings, among others, that will generally be effective for taxable years beginning after December 31, 2017. The Act requires a U.S. shareholder of a foreign corporation to include global intangible low-taxed (“GILTI”) in taxable income. The accounting policy of the Company is to record any tax on GILTI in the provision for income taxes in the year it is incurred.
Advertising	Advertising Costs of advertising, which are expensed as incurred by the Company, were $0.6 million , $1.4 million and $1.2 million for the years ended December 31, 2019 , 2018 and 2017 , respectively, and are included in selling, general and administrative expenses in the consolidated statement of operations.
Comprehensive (Loss) Income	Comprehensive (Loss) Income Accumulated comprehensive loss consists solely of foreign currency translation adjustments.
Stock-Based Compensation	Stock-Based Compensation The Company accounts for stock-based compensation awards in accordance with ASC 718, Compensation-Stock Compensation . Compensation expense is measured by determining the fair value of each award using the Black-Scholes option valuation model for stock options and stock appreciation rights ("SARs") and the closing share price on the grant date for restricted shares and restricted share units. The fair value is then recognized over the requisite service period of the awards, which is generally the vesting period, on a straight-line basis for the entire award. As the SARs are liability classified, the fair value is remeasured at the end of each month and the expense is adjusted accordingly. Compensation expense for PSUs is measured by determining the fair value of the award using the closing share price on the grant date and is recognized ratably from the grant date to the vesting date for the number of awards expected to vest. The amount of compensation expense recognized for PSUs is dependent upon a quarterly assessment of the likelihood of achieving the performance conditions and is subject to adjustment based on management's assessment of the Company's performance relative to the target number of shares performance criteria. The option valuation model used in determining the fair value of the stock options and SARs requires assumptions, which impact the assumed fair value, including the expected life of the stock option, the risk-free interest rate, expected volatility of the stock over the expected life and the expected dividend yield. The Company uses historical data to determine these assumptions and if these assumptions change significantly for future grants, share-based compensation expense will fluctuate in future years.
Recent Accounting Pronouncements	Recent Accounting Pronouncements Recently Adopted Accounting Standards In February 2016, the FASB issued ASU No. 2016-02, Leases (Topic 842). This pronouncement requires lessees to recognize a liability for lease obligations, which represents the discounted obligation to make future lease payments, and a corresponding right-of-use asset on the balance sheet. The Company adopted ASU 2016-02, along with related clarifications and improvements, as of January 1, 2019, using the modified retrospective approach, which allows the Company to apply ASC 840, Leases , in the comparative periods presented in the year of adoption. The cumulative effect of adoption was recorded as an adjustment to the opening balance of retained earnings in the period of adoption. The Company elected to use the package of practical expedients, which permitted the Company to not reassess: (i) whether a contract is or contains a lease, (ii) lease classification, and (iii) initial direct costs resulting from the lease. The Company has not elected the hindsight practical expedient, which permits the use of hindsight when determining lease term and impairment of operating lease assets. The Company elected to apply the short-term lease exception, which allows the Company to keep leases with terms of 12 months or less off the balance sheet. The Company also elected to combine lease and non-lease components as a single component for the Company's entire population of lease assets. Refer to Note 3 , Leases , for further discussion of the new guidance impact. In the first quarter of 2019, the FASB issued ASU No. 2018-02, Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income , which amends ASC 220, Income Statement - Reporting Comprehensive Income . This ASU allows a reclassification from accumulated OCI to retained earnings for stranded tax effects resulting from tax reform. This update is effective for fiscal years beginning after December 15, 2018, including interim periods therein, and early adoption is permitted. An election was not made to reclassify the income tax effects of the Tax Cuts and Jobs Act (“Tax Reform Act”) from accumulated other comprehensive income to retained earnings. The adoption of this ASU did not have a material impact on the Company's consolidated financial statements. Recently Issued Accounting Pronouncements Not Yet Adopted In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments , which requires entities to measure the impairment of certain financial instruments, including trade receivables, based on expected losses rather than incurred losses. ASU 2016-13 requires using a modified retrospective transition method. The guidance introduces a new credit reserving methodology known as the Current Expected Credit Loss ("CECL") methodology, which will alter the estimation process, inputs, and assumptions used in estimating credit losses. For the financial assets that are under the scope of this standard, entities will be required to use a new forward-looking “expected loss” model that estimates the loss over the lifetime of the asset based on historical experience, current conditions, and reasonable and supportable forecasts. This will result in earlier recognition of allowance for doubtful accounts and will replace the Company’s “incurred loss” model that delayed the full amount of credit loss until the loss is probable of occurring. In addition, the standard requires entities to evaluate financial instruments by recording allowance for doubtful accounts by pooling of instruments based on similar risk characteristics, rather than a specific identification approach. The effective date is for fiscal years beginning after December 15, 2019, with early adoption permitted for financial statement periods beginning after December 15, 2018. The Company is adopting ASU 2016-13 effective January 1, 2020 and anticipates that it will mainly impact accounts receivable and unbilled revenue. The Company has analyzed its historical credit loss experience and considered current conditions and reasonable forecasts in developing the expected credit loss rates. The Company applied the CECL methodology to the applicable outstanding balances at December 31, 2019. Based on this calculation, the Company expects to record an adjustment of approximately $1.0 million to $2.0 million on January 1, 2020 to retained earnings as a cumulative-effect adjustment under the modified retrospective transition method. In August 2018, the FASB issued ASU No. 2018-13, Disclosure Framework - Changes to the Disclosure Requirements for Fair Value Measurement , which amends ASC 820, Fair Value Measurement . This ASU modifies the disclosure requirements for fair value measurements by removing, modifying, or adding certain disclosures. The effective date is the first quarter of fiscal year 2020, with early adoption permitted for the removed disclosures and delayed adoption until fiscal year 2020 permitted for the new disclosures. The removed and modified disclosures will be adopted on a retrospective basis and the new disclosures will be adopted on a prospective basis. The Company does not expect the adoption of ASU 2018-13 to have a material impact on its consolidated financial statements. In December 2019, the FASB issued ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes , as part of its simplification initiative to reduce the cost and complexity in accounting for income taxes. ASU 2019-12 removes certain exceptions related to the approach for intra-period tax allocation, the methodology for calculating income taxes in an interim period and the recognition of deferred tax liabilities for outside basis differences. ASU 2019-12 also amends other aspects of the guidance to help simplify and promote consistent application of GAAP. The guidance is effective for interim and annual periods beginning after December 15, 2020, with early adoption permitted. The Company is currently in the process of evaluating the impact of adoption of this ASU on its consolidated financial statements.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2019
Accounting Policies [Abstract]
Schedule of Allowance for Doubtful Accounts	Activity related to our allowance for doubtful accounts for the years ended December 31, is as follows (in thousands): 2019 2018 2017 Balance at beginning of period $ 4,880 $ 3,534 $ 2,622 Charged to expense 1,068 3,601 454 Uncollectible accounts written off, net of recoveries (2,118 ) (2,255 ) 457 Balance at end of period $ 3,830 $ 4,880 $ 3,534
Schedule of Property and Equipment	Property and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the respective assets. The estimated useful lives, by asset class, are as follows: Computer equipment 3 years Software, including internal-use software 1 to 5 years Office equipment 5 years Furniture and fixtures 7 years Property and equipment at December 31, 2019 and 2018 , respectively, consisted of the following (in thousands): 2019 2018 Computer equipment $ 14,249 $ 12,258 Software, including internal-use software 89,072 82,426 Office equipment and furniture 7,288 7,315 Buildings 1,666 49,169 Leasehold improvements 6,776 4,394 Total Property and Equipment, Gross 119,051 155,562 Less: Accumulated depreciation (81,827 ) (72,629 ) Property and Equipment, Net $ 37,224 $ 82,933

Leases (Tables)

Leases (Tables)	12 Months Ended
	Dec. 31, 2019
Leases [Abstract]
Assets and Liabilities, Lessee	Supplemental balance sheet information related to leases was as follows (in thousands): December 31, 2019 Operating leases: Right of use assets $ 50,668 Finance leases: Right of use assets, cost 815 Less: Accumulated amortization (324 ) Right of use assets, net 491 Total right of use assets, net $ 51,159 Lease liabilities: Current: Operating $ 9,107 Finance 176 Non-current: Operating 45,728 Finance 347 Total lease liabilities $ 55,358
Lease, Cost	The components of lease cost were as follows (in thousands): December 31, 2019 Operating lease cost $ 10,725 Variable lease cost 1,645 Short-term lease cost 1,871 Finance lease cost: Amortization of right of use assets 91 Interest on lease liabilities 25 Total finance lease cost 116 Less: Sublease income (268 ) Total lease cost $ 14,089 Average lease terms and discount rates were as follows: December 31, 2019 Weighted-average remaining lease term (years) Operating leases 6.79 Finance leases 2.98 Weighted-average discount rate Operating leases 6.61 % Finance leases 7.27 % Supplemental cash flow information related to leases was as follows (in thousands): December 31, 2019 Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases $ 8,649 Operating cash flows from finance leases 129 Total $ 8,778
Lessee, Operating Lease, Liability, Maturity	The aggregate future lease payments for operating and finance leases as of December 31, 2019 are as follows (in thousands): Operating Finance 2020 $ 11,477 $ 204 2021 12,222 204 2022 10,551 133 2023 7,975 29 2024 6,531 9 Thereafter 20,961 — Total lease payments 69,717 579 Less: Interest (14,882 ) (56 ) Present value of lease liabilities $ 54,835 $ 523
Finance Lease, Liability, Maturity	The aggregate future lease payments for operating and finance leases as of December 31, 2019 are as follows (in thousands): Operating Finance 2020 $ 11,477 $ 204 2021 12,222 204 2022 10,551 133 2023 7,975 29 2024 6,531 9 Thereafter 20,961 — Total lease payments 69,717 579 Less: Interest (14,882 ) (56 ) Present value of lease liabilities $ 54,835 $ 523
Schedule of Future Minimum Rental Payments for Operating Leases	The aggregate future lease payments for operating and capital leases as of December 31, 2018 were as follows (in thousands): Operating 2019 $ 6,383 2020 5,017 2021 4,422 2022 3,245 2023 2,068 Thereafter 1,966 Total lease payments $ 23,101

Revenue Recognition (Tables)

Revenue Recognition (Tables)	12 Months Ended
	Dec. 31, 2019
Revenue from Contract with Customer [Abstract]
Contract with Customer, Liability	The following table is a summary of the Company's costs to fulfill and contract liabilities (in thousands): December 31, 2019 December 31, 2018 Costs to fulfill $ 1,238 $ 1,152 Contract liabilities 9,568 17,614 Cash received 36,662 11,387 Revenue recognized 44,708 11,850

Goodwill (Tables)

Goodwill (Tables)	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Goodwill	The following is a summary of the goodwill balance for each reportable segment as of December 31 (in thousands): North America EMEA LATAM Total Balance as of December 31, 2017 $ 170,685 $ 21,815 $ 7,447 $ 199,946 Goodwill impairment (18,432 ) (20,778 ) (7,109 ) (46,319 ) Foreign exchange impact (95 ) (1,037 ) (338 ) (1,469 ) Balance as of December 31, 2018 152,158 — — 152,158 Foreign exchange impact 52 — — 52 Balance as of December 31, 2019 $ 152,210 $ — $ — $ 152,210

Other Intangible Assets (Tables

Other Intangible Assets (Tables)	12 Months Ended
	Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Finite-Lived Intangible Assets	The following is a summary of the Company’s intangible assets as of December 31 (in thousands, except weighted average life): 2019 2018 Weighted Average Life in Years Customer lists $ 73,678 $ 73,792 13.6 Non-competition agreements 959 950 4.1 Trade names 2,510 2,510 13.3 Patents 57 57 9.0 77,204 77,309 Less accumulated amortization and impairment: Customer lists (66,382 ) (64,528 ) Non-competition agreements (959 ) (950 ) Trade names (2,098 ) (1,956 ) Patents (51 ) (47 ) Total accumulated amortization and impairment (69,490 ) (67,481 ) Intangible assets, net $ 7,714 $ 9,828
Schedule of Future Amortization Expense	As of December 31, 2019 , estimated amortization expense for the next five years and thereafter is as follows (in thousands): 2020 $ 2,024 2021 1,784 2022 1,408 2023 962 2024 745 Thereafter 791 $ 7,714

Restructuring Activities and _2

Restructuring Activities and Charges (Tables)	12 Months Ended
	Dec. 31, 2019
Restructuring and Related Activities [Abstract]
Schedule of Restructuring Charges	The following table summarizes the accrued restructuring activities for this plan for the year ended December 31, 2019 (in thousands), all of which relate to EMEA: Employee Severance and Related Benefits Lease and Contract Termination Costs Other Total Balance as of December 31, 2018 $ 486 $ — $ — $ 486 Cash payments (364 ) — — (364 ) Balance as of December 31, 2019 $ 122 $ — $ — $ 122 The following table summarizes the accrued restructuring activities for this plan (in thousands): Employee Severance and Related Benefits Lease and Contract Termination Costs Compensation Realignment and Other Retention Other Total Balance at December 31, 2017 $ — $ — $ — $ — $ — Charges 3,257 512 — 2,262 6,031 Cash payments (2,594 ) (226 ) — (1,557 ) (4,377 ) Non-cash settlements/adjustments (1) (305 ) — — — (305 ) Balance at December 31, 2018 358 286 — 705 1,349 Charges 5,073 920 5,208 4,717 15,918 Prepayments (2) — — 199 — 199 Cash payments (4,763 ) (1,016 ) (1,771 ) (5,164 ) (12,714 ) Non-cash settlements/adjustments (1) (2 ) (167 ) — — (169 ) Balance at December 31, 2019 $ 666 $ 23 $ 3,636 $ 258 $ 4,583 (1) Non-cash settlements and adjustments consist of (1) ASC 842 transition adjustments for a historical lease termination liability under ASC 840 and (2) foreign currency impacts. (2) For compensation realignment and other retention amounts, expense is recognized over a mandatory future service period, whereby payments occur at certain intervals throughout the mandatory future service period. Prepayments reflected in this line item represent payments that have occurred as of December 31, 2019 . The Company recorded the following restructuring costs by segment (in thousands): Year Ended December 31, 2019 2018 North America $ 8,466 $ 882 LATAM 515 368 EMEA 1,735 2,496 Other 5,202 2,285 Total $ 15,918 $ 6,031

Property and Equipment (Tables)

Property and Equipment (Tables)	12 Months Ended
	Dec. 31, 2019
Property, Plant and Equipment [Abstract]
Schedule of Property and Equipment	Property and equipment are stated at cost, less accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the respective assets. The estimated useful lives, by asset class, are as follows: Computer equipment 3 years Software, including internal-use software 1 to 5 years Office equipment 5 years Furniture and fixtures 7 years Property and equipment at December 31, 2019 and 2018 , respectively, consisted of the following (in thousands): 2019 2018 Computer equipment $ 14,249 $ 12,258 Software, including internal-use software 89,072 82,426 Office equipment and furniture 7,288 7,315 Buildings 1,666 49,169 Leasehold improvements 6,776 4,394 Total Property and Equipment, Gross 119,051 155,562 Less: Accumulated depreciation (81,827 ) (72,629 ) Property and Equipment, Net $ 37,224 $ 82,933

Revolving Credit Facilities (Ta

Revolving Credit Facilities (Tables)	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Schedule of Derivative Liabilities at Fair Value	The following schedule shows the change in fair value of the ABL Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (102 ) December 31, 2019 $ 497 The following schedule shows the change in fair value of the Term Loan Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (74 ) December 31, 2019 $ 407
Schedule of Debt	The Company’s ABL Credit Facility at December 31, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 60,727 Less: Current portion of ABL Credit Facility for UK Borrowings (593 ) Long-term portion of ABL Credit Facility 60,134 Less: ABL Embedded Derivative Discount (1) (545 ) ABL Embedded Derivative Liability (2) 497 Total Revolving credit facility - non-current $ 60,086 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of December 31, 2019. The Company’s Term Loan Credit Facility at December 31, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 97,500 Less: Current portion of Term Loan Credit Facility (7,500 ) Long-term portion of Term Loan Credit Facility 90,000 Less: Original Issue Discount (1) (7,702 ) Term Loan Embedded Derivative Liability (2) 407 Initial Warrant Liability (2) 6,537 Total Term Loan - Non-current $ 89,242 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of December 31, 2019.

Long-Term Debt (Tables)

Long-Term Debt (Tables)	12 Months Ended
	Dec. 31, 2019
Debt Disclosure [Abstract]
Schedule of Derivative Liabilities at Fair Value	The following schedule shows the change in fair value of the ABL Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 599 Change in fair value (102 ) December 31, 2019 $ 497 The following schedule shows the change in fair value of the Term Loan Embedded Derivative at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of associated debt (July 16, 2019) 481 Change in fair value (74 ) December 31, 2019 $ 407
Schedule of Warrant Liabilities at Fair Value	The Initial Warrant was recorded as a liability at fair value and will be treated as a discount on the associated debt. The following schedule shows the change in fair value of the Initial Warrant at December 31, 2019 (in thousands): December 31, 2018 $ — Issuance of initial warrant (July 16, 2019) 4,304 Change in fair value 2,233 December 31, 2019 $ 6,537
Schedule of Debt	The Company’s ABL Credit Facility at December 31, 2019 is summarized as follows (in thousands): ABL Credit Facility outstanding $ 60,727 Less: Current portion of ABL Credit Facility for UK Borrowings (593 ) Long-term portion of ABL Credit Facility 60,134 Less: ABL Embedded Derivative Discount (1) (545 ) ABL Embedded Derivative Liability (2) 497 Total Revolving credit facility - non-current $ 60,086 (1) Original value of embedded derivative at July 16, 2019, less amortization. (2) Value of embedded derivative as of December 31, 2019. The Company’s Term Loan Credit Facility at December 31, 2019 is summarized as follows (in thousands): Term Loan Credit Facility outstanding $ 97,500 Less: Current portion of Term Loan Credit Facility (7,500 ) Long-term portion of Term Loan Credit Facility 90,000 Less: Original Issue Discount (1) (7,702 ) Term Loan Embedded Derivative Liability (2) 407 Initial Warrant Liability (2) 6,537 Total Term Loan - Non-current $ 89,242 (1) Original value of OID attributable to debt issuance costs, warrant liability and embedded derivatives at July 16, 2019, less amortization. (2) Value of warrant liability and embedded derivatives as of December 31, 2019.

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2019
Income Tax Disclosure [Abstract]
Schedule of Components of Income Tax Expense (Benefit)	The provision for income taxes consisted of the following components for the years ended December 31, 2019 , 2018 and 2017 (in thousands): Year Ended December 31, 2019 2018 2017 Current income tax expense (benefit): Federal $ 795 $ (781 ) $ 3,037 State (13 ) 180 53 Foreign 3,797 4,558 4,094 Total current income tax expense 4,579 3,957 7,184 Deferred income tax expense (benefit): Federal (565 ) (3,385 ) 1,984 State 840 (90 ) 1,556 Foreign (1,154 ) (1,129 ) 533 Total deferred income tax expense (879 ) (4,604 ) 4,073 Provision (benefit) for income taxes $ 3,700 $ (647 ) $ 11,257
Schedule of Effective Income Tax Rate Reconciliation	The provision for income taxes for the years ended December 31, 2019 , 2018 and 2017 differs from the amount computed by applying the U.S. federal income tax rate of 21% to pretax income (loss) because of the effect of the following items (in thousands): Year Ended December 31, 2019 2018 2017 Tax (benefit) provision at U.S. federal income tax rate $ (1,342 ) $ (16,239 ) $ 9,506 State income taxes, net of federal income tax effect (775 ) (307 ) 883 Federal, state and international deferred tax rate change 1,222 1,135 (4,907 ) Transition tax — (924 ) 5,323 Effect of non-US operations (1,859 ) (2,424 ) (2,228 ) Nontaxable contingent liability fair value changes and goodwill impairment — 11,254 237 Research and development credit (202 ) (40 ) (38 ) Change in valuation allowances (98 ) 3,973 2,103 Prior year provision to return adjustment (57 ) 942 (581 ) Write-off of deferred taxes and tax receivables 1,961 431 70 Nondeductible expense and other 904 428 889 Tax reform global intangible low-taxed income 3,178 1,124 — Tax reform BEAT 768 — — Provision (benefit) for income taxes $ 3,700 $ (647 ) $ 11,257
Schedule of Deferred Tax Assets and Liabilities	At December 31, 2019 and 2018 , the Company’s deferred tax assets and liabilities consisted of the following (in thousands): December 31, 2019 2018 Deferred tax assets: Inventory reserve $ 271 $ 992 Other reserves and allowances 7,870 3,470 Income tax basis in excess of financial statement basis in intangible assets 509 1,085 Deductible stock-based compensation 2,829 3,257 ASC 842 lease liability 8,989 — Net operating loss carryforward 17,100 19,409 Tax credit carryforwards 402 500 Deferred tax assets 37,970 28,713 Valuation allowance (13,809 ) (13,946 ) Net deferred tax assets $ 24,161 $ 14,767 Deferred tax liabilities: Prepaid & other expenses $ (184 ) $ (284 ) Fixed assets (3,735 ) (4,826 ) Intangible assets (17,762 ) (16,067 ) ASC 842 right of use asset (8,351 ) — Deferred tax liabilities $ (30,032 ) $ (21,177 ) Net deferred tax liability $ (5,871 ) $ (6,410 )
Summary of Uncertain Tax Positions	The following table summarizes the Company's uncertain tax positions (in thousands): December 31, 2019 2018 2017 Beginning balance $ 522 $ 499 $ 517 Additions (subtractions) based on tax positions related to the current year — — (35 ) Additions (subtractions) based on tax positions related to the prior year (257 ) — — Interest and penalties 14 23 17 Statute of limitations lapses — — — Ending balance $ 279 $ 522 $ 499

Fair Value Measurement (Tables)

Fair Value Measurement (Tables)	12 Months Ended
	Dec. 31, 2019
Fair Value Disclosures [Abstract]
Schedule of Fair Value Measurements, Valuation Techniques	The table below sets forth the assumptions used within the Black-Scholes-Merton option pricing model to value the Company’s warrant liabilities: Stock price $ 5.51 Exercise price $ 0.01 Time until expiration (years) 4.54 Expected volatility 53.0 % Risk-free interest rate 1.67 % Expected dividend yield — %
Schedule of Fair Value, Liabilities Measured on Recurring Basis	The table below sets forth the total fair value of the ABL Credit Facility, ABL Embedded Derivative, Term Loan Credit Facility, Term Loan Embedded Derivative, and Warrant as of December 31, 2019 (in thousands): December 31, 2019 Significant Other Observable Inputs Significant Unobservable Inputs Total Fair Value ABL Credit Facility $ 129,027 $ — $ 129,027 ABL Embedded Derivative — 497 497 Term Loan Credit Facility 91,980 — 91,980 Warrant — 6,537 6,537 Term Loan Embedded Derivative — 407 407 Total $ 221,007 $ 7,441 $ 228,448

(Loss) Earnings Per Share (Tabl

(Loss) Earnings Per Share (Tables)	12 Months Ended
	Dec. 31, 2019
Earnings Per Share [Abstract]
Schedule of (Loss) Earnings Per Share	The computation of basic and diluted (loss) earnings per common share for the years ended December 31, 2019 , 2018 and 2017 , is as follows (in thousands, except per share amounts): Year Ended December 31, 2019 2018 2017 Net (loss) income $ (10,075 ) $ (76,683 ) $ 15,869 Shares used in computing per share amounts: Weighted average shares outstanding 51,958 52,230 53,851 Issuance of warrants 1,335 — — Weighted average shares outstanding - basic 53,293 52,230 53,851 Employee stock options and restricted common shares — — 1,093 Weighted average shares outstanding - diluted 53,293 52,230 54,944 Basic (loss) earnings per share $ (0.19 ) $ (1.47 ) $ 0.29 Diluted (loss) earnings per share $ (0.19 ) $ (1.47 ) $ 0.29

Stock-Based Compensation Plan (

Stock-Based Compensation Plan (Tables)	12 Months Ended
	Dec. 31, 2019
Share-based Payment Arrangement [Abstract]
Schedule of Share-based Compensation, Stock Options, Activity	A summary of stock option activity for the year ended December 31, 2019 is as follows (in thousands, except per share and contractual life amounts): Outstanding Options Weighted- Average Exercise Price Aggregate Intrinsic Value Weighted-Average Remaining Contractual Life (years) Outstanding at December 31, 2018 4,111 $ 8.53 $ 37 Granted — — — Exercised (27 ) 2.36 68 Forfeited/Expired (1,923 ) 8.55 5 Outstanding at December 31, 2019 2,161 $ 8.59 $ 2 5.87 Vested and exercisable at December 31, 2019 1,385 $ 8.56 $ 2 4.56
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions	The following assumptions were utilized in the Black-Scholes valuation model for options granted: 2019 (1) 2018 2017 Dividend yield — — — Risk-free interest rate — 2.76%-3.15% 1.98%-2.34% Expected life — 6.4 years 6.5 years Volatility — 35.0%-36.2% 36.0%-38.0% (1) No options were granted in 2019. The following weighted average assumptions were utilized in the Black-Scholes valuation model to estimate the fair value of the SARs as of December 31, 2019 : 2019 Dividend yield — Risk-free interest rate 1.69 % Expected life 6.3 years Volatility 46.7 %
Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity	A summary of restricted share unit activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Restricted Share Units Weighted-Average Grant-Date Fair Value Nonvested Restricted Share Units at December 31, 2018 552 $ 7.74 Granted 1,893 3.62 Vested and transferred to unrestricted share units (204 ) 7.76 Forfeited (109 ) 5.64 Nonvested Restricted Share Units at December 31, 2019 2,132 $ 4.16 A summary of restricted share activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Restricted Common Shares Weighted-Average Grant-Date Fair Value Nonvested Restricted Common shares at December 31, 2018 447 $ 9.13 Granted — — Vested and transferred to unrestricted common stock (158 ) 8.67 Forfeited (122 ) 9.07 Nonvested Restricted Common shares at December 31, 2019 167 $ 9.61
Disclosure of Share-based Compensation Arrangements by Share-based Payment Award	A summary of SAR activity for the year ended December 31, 2019 is as follows (in thousands, except per share and contractual life amounts): Outstanding Weighted- Aggregate Weighted-Average Remaining Contractual Life (years) Outstanding at December 31, 2018 — $ — $ — Granted 1,449 3.64 2,716 Exercised — — — Forfeited/Expired — — — Outstanding at December 31, 2019 1,449 $ 3.64 $ 2,716 9.4 Vested and exercisable at December 31, 2019 — $ — $ —
Schedule of Nonvested Performance-based Units Activity	A summary of performance share unit activity for the year ended December 31, 2019 is as follows (in thousands, except per share amounts): Outstanding Weighted- Average Grant- Date Fair Value Nonvested Performance Share Units at December 31, 2018 293 $ 8.72 Granted 594 3.39 Vested — — Forfeited (86 ) 10.41 Nonvested Performance Share Units at December 31, 2019 801 $ 4.58

Business Segments (Tables)

Business Segments (Tables)	12 Months Ended
	Dec. 31, 2019
Segment Reporting [Abstract]
Schedule of Segment Reporting Information, by Segment	The table below presents total assets for the Company's reportable segments and Other (in thousands): As of December 31, 2019 2018 North America $ 424,775 $ 398,432 EMEA 140,013 160,228 LATAM 46,822 43,031 Other 17,673 20,038 Total assets $ 629,283 $ 621,729 The long-lived assets in the table below consist of net property and equipment (in thousands): As of December 31, 2019 2018 North America $ 2,713 $ 11,078 EMEA 12,675 51,131 LATAM 463 598 Other 21,373 20,126 Total long-lived assets $ 37,224 $ 82,933 The table below presents financial information for the Company's reportable segments and Other for the fiscal years noted (in thousands): North America EMEA LATAM Other Total Fiscal 2019: Revenue from third parties $ 826,355 $ 250,719 $ 80,760 $ — $ 1,157,834 Revenue from other segments 4,463 9,302 22 (13,787 ) — Total revenue $ 830,818 $ 260,021 $ 80,782 $ (13,787 ) $ 1,157,834 Adjusted EBITDA $ 85,662 $ 12,051 $ 1,943 $ (50,611 ) $ 49,045 Capital expenditures $ 10,525 $ 2,815 $ 38 $ — $ 13,378 Fiscal 2018: Revenue from third parties $ 777,202 $ 260,729 $ 83,175 $ — $ 1,121,106 Revenue from other segments 3,200 9,500 217 (12,917 ) — Total revenue $ 780,402 $ 270,229 $ 83,392 $ (12,917 ) $ 1,121,106 Adjusted EBITDA $ 61,250 $ 6,355 $ 3,082 $ (43,372 ) $ 27,315 Capital expenditures $ 8,649 $ 2,609 $ 5 $ — $ 11,263 Fiscal 2017: Revenue from third parties $ 780,520 $ 265,669 $ 92,181 $ — $ 1,138,370 Revenue from other segments 5,469 13,444 1,693 (20,606 ) — Total revenue $ 785,989 $ 279,113 $ 93,874 $ (20,606 ) $ 1,138,370 Adjusted EBITDA $ 73,790 $ 15,293 $ 4,278 $ (35,867 ) $ 57,494 Capital expenditures $ 8,610 $ 3,873 $ — $ — $ 12,483
Schedule of EBITDA Reconciliation	The table below reconciles Adjusted EBITDA to Net (loss) income in the Company's consolidated statement of operations (in thousands): Year Ended December 31, 2019 2018 2017 Adjusted EBITDA $ 49,045 $ 27,315 $ 57,494 Depreciation and amortization (12,328 ) (12,988 ) (13,390 ) Stock-based compensation - equity classified awards (5,533 ) (5,302 ) (6,820 ) Stock-based compensation - SARs market-to-market (748 ) — — Restructuring charges (15,918 ) (6,031 ) — Executive search fees (80 ) (235 ) (454 ) Professional fees related to control remediation (1,130 ) (2,430 ) — Sales and use tax audit (25 ) (113 ) (203 ) Other professional fees (2,241 ) (507 ) — Goodwill impairment — (46,319 ) — Intangible and long-lived asset impairment — (18,121 ) — Senior leadership transition and other employee-related costs — (1,410 ) — Obsolete retail inventory — (950 ) — Professional fees related to ASC 606 implementation — (1,092 ) (829 ) Business development realignment — — (715 ) Change in fair value of contingent consideration — — (677 ) Czech currency impact on procurement margin — — (860 ) Income (loss) from operations 11,042 (68,183 ) 33,546 Interest income 366 218 97 Interest expense (14,097 ) (7,749 ) (4,729 ) Other, net (3,686 ) (1,616 ) (1,788 ) (Loss) income before income taxes (6,375 ) (77,330 ) 27,126 Provision (benefit) for income tax (3,700 ) 647 (11,257 ) Net (loss) income $ (10,075 ) $ (76,683 ) $ 15,869

Quarterly Selected Financial _2

Quarterly Selected Financial Information (Unaudited) (Tables)	12 Months Ended
	Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]
Quarterly Financial Information	The tables below include quarterly selected financial information for 2019 and 2018 (in thousands, except per share amounts): Year Ended December 31, 2019 First Second Third Fourth Revenue $ 267,211 $ 283,861 $ 287,688 $ 319,074 Gross profit (1) 62,010 68,398 69,495 62,106 (Loss) income from operations (371 ) 4,063 3,762 3,588 Net loss $ (2,044 ) $ (508 ) $ (1,062 ) $ (6,461 ) Net loss per share: Basic and diluted $ (0.04 ) $ (0.01 ) $ (0.02 ) $ (0.12 ) (1) During the fourth quarter 2019, the Company reclassified $13.8 million into cost of goods sold, of which $9.4 million of these costs were recorded in SG&A over the first three quarters of the year. The reclassification had no impact on the annual 2019 consolidated financial statements and similar amounts in prior years were not material. Year Ended December 31, 2018 First Second Third Fourth Revenue $ 274,297 $ 281,988 $ 270,844 $ 293,977 Gross profit 65,839 64,941 63,967 59,066 Income (loss) from operations (2) 984 2,377 (43,312 ) (28,232 ) Net loss $ (1,874 ) $ (299 ) $ (45,120 ) $ (29,390 ) Net loss per share: Basic and diluted $ (0.03 ) $ (0.01 ) $ (0.87 ) $ (0.57 ) (2) In the third quarter of 2018, the Company recognized a $27.9 million goodwill impairment charge, $13.8 million intangible asset impairment charge and $3.0 million long-lived asset impairment charge. In the fourth quarter of 2018, the Company recognized an additional $18.4 million goodwill impairment charge and a $1.3 million contract asset impairment charge related to costs to fulfill a contract that were deemed to be non-recoverable in North America. Refer to Note 4 , Revenue Recognition , Note 5 , Goodwill , Note 6 , Other Intangible Assets and Note 8 , Property and Equipment for further discussion.

Revision of Prior Period Fina_2

Revision of Prior Period Financial Statements (Tables)	12 Months Ended
	Dec. 31, 2019
Accounting Changes and Error Corrections [Abstract]
Schedule of Revision of Prior Period Financial Statements	Reconciliation of revised financial statement amounts Revised consolidated statements of operations amounts (in thousands, except per share data) Year Ended December 31, 2018 As Reported Adjustments As Revised Revenue $ 1,121,551 $ (445 ) $ 1,121,106 Cost of goods sold 866,453 840 867,293 Gross profit 255,098 (1,285 ) 253,813 Selling, general and administrative expenses 239,124 (587 ) 238,537 Loss from operations (67,485 ) (698 ) (68,183 ) Loss before income taxes (76,632 ) (698 ) (77,330 ) Income tax benefit (461 ) (186 ) (647 ) Net loss (76,171 ) (512 ) (76,683 ) Basic loss per share (1.46 ) (0.01 ) (1.47 ) Diluted loss per share (1.46 ) (0.01 ) (1.47 ) Comprehensive loss (81,251 ) (514 ) (81,765 ) Adjusted EBITDA 27,900 (585 ) 27,315 Year Ended December 31, 2017 As Reported Adjustments As Revised Revenue $ 1,138,361 $ 9 $ 1,138,370 Cost of goods sold 862,903 (41 ) 862,862 Gross profit 275,458 50 275,508 Selling, general and administrative expenses 227,253 642 227,895 Income from operations 34,138 (592 ) 33,546 Income before income taxes 27,718 (592 ) 27,126 Income tax expense 11,288 (31 ) 11,257 Net income 16,430 (561 ) 15,869 Basic earnings per share 0.31 (0.02 ) 0.29 Diluted earnings per share 0.30 (0.01 ) 0.29 Comprehensive income 18,150 (561 ) 17,589 Adjusted EBITDA 57,883 (389 ) 57,494 Revised consolidated balance sheet amounts (in thousands) As of December 31, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 193,253 $ (67 ) $ 193,186 Unbilled revenue 46,474 (222 ) 46,252 Inventories 56,001 (286 ) 55,715 Prepaid expenses 16,982 (726 ) 16,256 Other current assets 10,379 354 10,733 Total current assets 373,586 (947 ) 372,639 Total assets 622,676 (947 ) 621,729 Accounts payable 158,449 (421 ) 158,028 Accrued expenses 35,474 224 35,698 Other current liabilities 26,231 1,959 28,190 Total current liabilities 380,504 1,762 382,266 Deferred income taxes 8,178 (573 ) 7,605 Total liabilities 439,585 1,189 440,774 Accumulated other comprehensive loss (24,309 ) (2 ) (24,311 ) Retained earnings 48,905 (2,134 ) 46,771 Total stockholders' equity 183,091 (2,136 ) 180,955 Total liabilities and stockholders' equity 622,676 (947 ) 621,729 As of December 31, 2017 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 205,386 $ 62 $ 205,448 Other current assets 37,865 335 38,200 Total current assets 383,088 397 383,485 Total assets 649,638 397 650,035 Accounts payable 141,164 (56 ) 141,108 Accrued expenses 34,391 635 35,026 Other current liabilities 24,078 1,849 25,927 Total current liabilities 217,253 2,428 219,681 Deferred income taxes 12,043 (409 ) 11,634 Total liabilities 365,093 2,019 367,112 Retained earnings 124,442 (1,622 ) 122,820 Total stockholders' equity 284,545 (1,622 ) 282,923 Total liabilities and stockholders' equity 649,638 397 650,035 Revised consolidated statements of cash flows amounts (in thousands) Year Ended December 31, 2018 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (76,171 ) $ (512 ) $ (76,683 ) Deferred income taxes (4,441 ) (163 ) (4,604 ) Accounts receivable and unbilled revenue 4,112 358 4,470 Inventories (16,325 ) 286 (16,039 ) Prepaid expenses and other assets 1,432 688 2,120 Accounts payable 21,959 (374 ) 21,585 Accrued expenses and other liabilities 5,473 (283 ) 5,190 Net cash provided by operating activities 23,058 — 23,058 Year Ended December 31, 2017 As Reported Adjustments As Revised Cash flows from operating activities: Net income $ 16,430 $ (561 ) $ 15,869 Deferred income taxes 4,072 1 4,073 Accounts receivable and unbilled revenue (41,877 ) 6 (41,871 ) Prepaid expenses and other assets (13,547 ) (335 ) (13,882 ) Accounts payable 18,152 (56 ) 18,096 Accrued expenses and other liabilities 11,162 945 12,107 Net cash provided by operating activities 11,698 — 11,698 Reconciliation of revised quarterly financial statement amounts (unaudited) Revised consolidated statements of operations amounts (unaudited) (in thousands, except per share data) Three Months Ended March 31, 2019 As Reported Adjustments As Revised Revenue $ 267,239 $ (28 ) $ 267,211 Cost of goods sold 206,043 (842 ) 205,201 Gross profit 61,196 814 62,010 Selling, general and administrative expenses 55,805 25 55,830 Loss from operations (1,160 ) 789 (371 ) Other, net (740 ) 300 (440 ) Total other expense (3,387 ) 300 (3,087 ) Loss before income taxes (4,547 ) 1,089 (3,458 ) Income tax benefit (2,085 ) 671 (1,414 ) Net loss (2,462 ) 418 (2,044 ) Basic loss per share (0.05 ) 0.01 (0.04 ) Diluted loss per share (0.05 ) 0.01 (0.04 ) Comprehensive loss (1,715 ) 418 (1,297 ) Three Months Ended June 30, 2019 Six Months Ended June 30, 2019 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 284,053 $ (192 ) $ 283,861 $ 551,291 $ (219 ) $ 551,072 Cost of goods sold 214,986 477 215,463 421,029 (365 ) 420,664 Gross profit 69,067 (669 ) 68,398 130,262 146 130,408 Selling, general and administrative expenses 58,661 (1,257 ) 57,404 114,466 (1,231 ) 113,235 Income from operations 3,475 588 4,063 2,315 1,377 3,692 Other, net 279 — 279 (460 ) 299 (161 ) Total other expense (2,103 ) — (2,103 ) (5,490 ) 299 (5,191 ) Income (loss) before income taxes 1,372 588 1,960 (3,175 ) 1,676 (1,499 ) Income tax expense 2,541 (73 ) 2,468 456 597 1,053 Net loss (1,169 ) 661 (508 ) (3,631 ) 1,079 (2,552 ) Basic loss per share (0.02 ) 0.01 (0.01 ) (0.07 ) 0.02 (0.05 ) Diluted loss per share (0.02 ) 0.01 (0.01 ) (0.07 ) 0.02 (0.05 ) Comprehensive loss (916 ) 661 (255 ) (2,631 ) 1,079 (1,552 ) Three Months Ended September 30, 2019 Nine Months Ended September 30, 2019 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 286,525 $ 1,163 $ 287,688 $ 837,816 $ 944 $ 838,760 Cost of goods sold 218,356 (163 ) 218,193 639,385 (528 ) 638,857 Gross profit 68,169 1,326 69,495 198,431 1,472 199,903 Selling, general and administrative expenses 59,938 (187 ) 59,751 174,404 (1,418 ) 172,986 Restructuring and other charges 3,055 (163 ) 2,892 10,687 (163 ) 10,524 Income from operations 2,086 1,676 3,762 4,401 3,053 7,454 Other, net (1,736 ) 1 (1,735 ) (2,196 ) 300 (1,896 ) Total other expense (6,075 ) 1 (6,074 ) (11,565 ) 300 (11,265 ) Loss before income taxes (3,989 ) 1,677 (2,312 ) (7,164 ) 3,353 (3,811 ) Income tax benefit (1,815 ) 565 (1,250 ) (1,359 ) 1,162 (197 ) Net loss (2,174 ) 1,112 (1,062 ) (5,805 ) 2,191 (3,614 ) Basic loss per share (0.04 ) 0.02 (0.02 ) (0.11 ) 0.04 (0.07 ) Diluted loss per share (0.04 ) 0.02 (0.02 ) (0.11 ) 0.04 (0.07 ) Comprehensive loss (3,910 ) 1,112 (2,798 ) (6,541 ) 2,191 (4,350 ) Three Months Ended March 31, 2018 As Reported Adjustments As Revised Revenue $ 274,539 $ (242 ) $ 274,297 Cost of goods sold 208,472 (14 ) 208,458 Gross profit 66,067 (228 ) 65,839 Selling, general and administrative expenses 61,167 29 61,196 Income from operations 1,241 (257 ) 984 Loss before income taxes (1,111 ) (257 ) (1,368 ) Income tax expense 573 (67 ) 506 Net loss (1,684 ) (190 ) (1,874 ) Basic loss per share (0.03 ) — (0.03 ) Diluted loss per share (0.03 ) — (0.03 ) Comprehensive income 1,680 (190 ) 1,490 Three Months Ended June 30, 2018 Six Months Ended June 30, 2018 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 281,967 $ 21 $ 281,988 $ 556,506 $ (221 ) $ 556,285 Cost of goods sold 217,096 (49 ) 217,047 425,568 (63 ) 425,505 Gross profit 64,871 70 64,941 130,938 (158 ) 130,780 Selling, general and administrative expenses 59,002 48 59,050 120,169 77 120,246 Income from operations 2,355 22 2,377 3,596 (235 ) 3,361 Income (loss) before income taxes 304 22 326 (807 ) (235 ) (1,042 ) Income tax expense 603 22 625 1,176 (45 ) 1,131 Net loss (299 ) — (299 ) (1,983 ) (190 ) (2,173 ) Basic loss per share (0.01 ) — (0.01 ) (0.04 ) — (0.04 ) Diluted loss per share (0.01 ) — (0.01 ) (0.04 ) — (0.04 ) Comprehensive (loss) income (5,906 ) — (5,906 ) (4,226 ) (190 ) (4,416 ) Three Months Ended September 30, 2018 Nine Months Ended September 30, 2018 As Reported Adjustments As Revised As Reported Adjustments As Revised Revenue $ 270,850 $ (6 ) $ 270,844 $ 827,356 $ (227 ) $ 827,129 Cost of goods sold 206,808 69 206,877 632,376 6 632,382 Gross profit 64,042 (75 ) 63,967 194,980 (233 ) 194,747 Selling, general and administrative expenses 56,142 25 56,167 176,312 101 176,413 Loss from operations (43,212 ) (100 ) (43,312 ) (39,617 ) (334 ) (39,951 ) Loss before income taxes (45,263 ) (100 ) (45,363 ) (46,070 ) (334 ) (46,404 ) Income tax (benefit) expense (326 ) 83 (243 ) 851 38 889 Net loss (44,937 ) (183 ) (45,120 ) (46,921 ) (372 ) (47,293 ) Basic loss per share (0.87 ) — (0.87 ) (0.90 ) — (0.90 ) Diluted loss per share (0.87 ) — (0.87 ) (0.90 ) — (0.90 ) Comprehensive loss (46,646 ) (183 ) (46,829 ) (50,872 ) (372 ) (51,244 ) Three Months Ended December 30, 2018 As Reported Adjustments As Revised Revenue $ 294,195 $ (218 ) $ 293,977 Cost of goods sold 234,077 834 234,911 Gross profit 60,118 (1,052 ) 59,066 Selling, general and administrative expenses 62,812 (688 ) 62,124 Loss from operations (27,868 ) (364 ) (28,232 ) Loss before income taxes (30,562 ) (364 ) (30,926 ) Income tax benefit (1,312 ) (224 ) (1,536 ) Net loss (29,250 ) (140 ) (29,390 ) Basic loss per share (0.56 ) (0.01 ) (0.57 ) Diluted loss per share (0.56 ) (0.01 ) (0.57 ) Comprehensive loss (30,379 ) (140 ) (30,519 ) Revised consolidated balance sheet amounts (unaudited) (in thousands) As of March 31, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 184,359 $ (82 ) $ 184,277 Unbilled revenue 51,166 (226 ) 50,940 Inventories 46,927 (303 ) 46,624 Prepaid expenses 14,245 (727 ) 13,518 Other current assets 36,188 206 36,394 Total current assets 358,736 (1,132 ) 357,604 Total assets 600,120 (1,132 ) 598,988 Accounts payable 149,813 (1,281 ) 148,532 Accrued expenses 31,339 252 31,591 Other current liabilities 31,493 2,202 33,695 Total current liabilities 372,513 1,173 373,686 Deferred income taxes 8,268 (573 ) 7,695 Total liabilities 417,811 600 418,411 Accumulated other comprehensive loss (23,562 ) (37 ) (23,599 ) Retained earnings 46,602 (1,695 ) 44,907 Total stockholders' equity 182,309 (1,732 ) 180,577 Total liabilities and stockholders' equity 600,120 (1,132 ) 598,988 As of June 30, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 188,687 $ (73 ) $ 188,614 Unbilled revenue 60,911 (357 ) 60,554 Inventories 51,553 (381 ) 51,172 Prepaid expenses 15,132 (726 ) 14,406 Other current assets 28,707 208 28,915 Total current assets 378,989 (1,329 ) 377,660 Total assets 631,596 (1,329 ) 630,267 Accounts payable 140,492 (901 ) 139,591 Deferred revenue 21,532 (35 ) 21,497 Accrued expenses 37,446 342 37,788 Other current liabilities 34,877 899 35,776 Total current liabilities 392,022 305 392,327 Deferred income taxes 8,295 (573 ) 7,722 Total liabilities 448,927 (268 ) 448,659 Accumulated other comprehensive loss (23,309 ) (28 ) (23,337 ) Retained earnings 45,433 (1,033 ) 44,400 Total stockholders' equity 182,669 (1,061 ) 181,608 Total liabilities and stockholders' equity 631,596 (1,329 ) 630,267 As of September 30, 2019 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 190,992 $ 153 $ 191,145 Unbilled revenue 65,584 (214 ) 65,370 Inventories 64,136 (140 ) 63,996 Prepaid expenses 13,973 (726 ) 13,247 Other current assets 13,271 208 13,479 Total current assets 425,761 (719 ) 425,042 Property and equipment, net 36,714 123 36,837 Total assets 680,067 (596 ) 679,471 Accounts payable 169,173 (750 ) 168,423 Deferred revenue 18,526 (162 ) 18,364 Accrued expenses 44,096 (163 ) 43,933 Other current liabilities 32,325 1,014 33,339 Total current liabilities 274,955 (61 ) 274,894 Deferred income taxes 8,257 (573 ) 7,684 Total liabilities 499,612 (634 ) 498,978 Accumulated other comprehensive loss (25,045 ) (38 ) (25,083 ) Retained earnings 43,259 76 43,335 Total stockholders' equity 180,455 38 180,493 Total liabilities and stockholders' equity 680,067 (596 ) 679,471 As of March 31, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 183,012 $ 72 $ 183,084 Unbilled revenue 47,685 (243 ) 47,442 Other current assets 33,716 393 34,109 Total current assets 366,296 222 366,518 Total assets 633,973 222 634,195 Accounts payable 120,260 (63 ) 120,197 Accrued expenses 40,081 636 40,717 Other current liabilities 24,073 1,869 25,942 Total current liabilities 215,938 2,442 218,380 Deferred income taxes 12,208 (408 ) 11,800 Total liabilities 354,319 2,034 356,353 Retained earnings 123,393 (1,812 ) 121,581 Total stockholders' equity 279,654 (1,812 ) 277,842 Total liabilities and stockholders' equity 633,973 222 634,195 As of June 30, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 185,222 $ 68 $ 185,290 Unbilled revenue 47,906 (228 ) 47,678 Other current assets 26,296 360 26,656 Total current assets 349,055 200 349,255 Total assets 644,417 200 644,617 Accounts payable 122,452 (116 ) 122,336 Accrued expenses 34,386 636 35,022 Other current liabilities 22,770 1,902 24,672 Total current liabilities 336,168 2,422 338,590 Deferred income taxes 12,236 (408 ) 11,828 Total liabilities 386,626 2,014 388,640 Retained earnings 123,094 (1,814 ) 121,280 Total stockholders' equity 257,791 (1,814 ) 255,977 Total liabilities and stockholders' equity 644,417 200 644,617 As of September 30, 2018 As Reported Adjustments As Revised Accounts receivable, net of allowance for doubtful accounts $ 188,744 $ (139 ) $ 188,605 Unbilled revenue 59,961 (227 ) 59,734 Other current assets 43,005 318 43,323 Total current assets 397,963 (48 ) 397,915 Total assets 661,783 (48 ) 661,735 Accounts payable 161,389 (249 ) 161,140 Accrued expenses 35,539 636 36,175 Other current liabilities 21,535 1,969 23,504 Total current liabilities 249,167 2,356 251,523 Deferred income taxes 12,143 (408 ) 11,735 Total liabilities 449,887 1,948 451,835 Retained earnings 78,156 (1,996 ) 76,160 Total stockholders' equity 211,896 (1,996 ) 209,900 Total liabilities and stockholders' equity 661,783 (48 ) 661,735 Consolidated statements of cash flows amounts (unaudited) (in thousands) Three Months Ended March 31, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (2,462 ) $ 418 $ (2,044 ) Accounts receivable and unbilled revenue 3,924 4 3,928 Inventories 9,149 16 9,165 Prepaid expenses and other assets 116 158 274 Accounts payable (8,351 ) (856 ) (9,207 ) Accrued expenses and other liabilities (870 ) 260 (610 ) Net cash provided by operating activities 5,492 — 5,492 Six Months Ended June 30, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (3,631 ) $ 1,079 $ (2,552 ) Accounts receivable and unbilled revenue (10,225 ) 126 (10,099 ) Inventories 4,488 94 4,582 Prepaid expenses and other assets (4,318 ) 155 (4,163 ) Accounts payable (17,670 ) (476 ) (18,146 ) Accrued expenses and other liabilities 23,529 (978 ) 22,551 Net cash provided by operating activities 1,289 — 1,289 Nine Months Ended September 30, 2019 As Reported Adjustments As Revised Cash flows from operating activities: Net loss $ (5,805 ) $ 2,191 $ (3,614 ) Accounts receivable and unbilled revenue (21,245 ) (243 ) (21,488 ) Inventory (8,767 ) (146 ) (8,913 ) Prepaid expenses and other assets (29,141 ) 156 (28,985 ) Accounts payable 12,403 (325 ) 12,078 Accrued expenses and other liabilities 25,378 (1,510 ) 23,868 Net cash used in operating activities (9,778 ) 123 (9,655 ) Cash flows from investing activities: Purchases of property and equipment (10,012 ) (123 ) (10,135 ) Net cash used in investing activities (10,402 ) (123 ) (10,525 )

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Narrative (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2020
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Realized gain (loss) on foreign currency transactions	$ (2.4)	$ (1.1)	$ (1.4)
Inventory reserve	1.8	5	4.3
Depreciation expense	10.1	9.4	8.4
Advertising expense	0.6	1.4	1.2
Internal Use Software
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Depreciation expense	6.6	6.1	$ 5.4
Finite-lived intangible assets	$ 25.3	$ 25.4
Customer lists
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Weighted average life of intangible assets	13 years 7 months 6 days
Non-competition agreements
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Weighted average life of intangible assets	4 years 1 month 6 days
Trade names
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Weighted average life of intangible assets	13 years 3 months 18 days
Patents
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Weighted average life of intangible assets	9 years
Minimum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Term on financing receivables	30 days
Lessee, lease, term of contract	1 year
Minimum | Internal Use Software
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Useful life of intangible assets	3 years
Maximum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Term on financing receivables	90 days
Lessee, lease, term of contract	10 years
Maximum | Internal Use Software
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Useful life of intangible assets	6 years
Forecast | Subsequent Event | Minimum | ASU 2016-13 | Retained Earnings
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Cumulative effect of change related to adoption				$ 1
Forecast | Subsequent Event | Maximum | ASU 2016-13 | Retained Earnings
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Cumulative effect of change related to adoption				$ 2

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Schedule of Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance at beginning of period	$ 4,880	$ 3,534	$ 2,622
Charged to expense	1,068	3,601	454
Uncollectible accounts written off, net of recoveries	(2,118)	(2,255)
Uncollectible accounts written off, net of recoveries			457
Balance at end of period	$ 3,830	$ 4,880	$ 3,534

Summary of Significant Accoun_6

Summary of Significant Accounting Policies - Summary of Property and Equipment (Details)	12 Months Ended
	Dec. 31, 2019
Computer equipment
Property, Plant and Equipment [Line Items]
Useful life of property and equipment	3 years
Office equipment
Property, Plant and Equipment [Line Items]
Useful life of property and equipment	5 years
Office equipment and furniture
Property, Plant and Equipment [Line Items]
Useful life of property and equipment	7 years
Minimum | Software, including internal-use software
Property, Plant and Equipment [Line Items]
Useful life of property and equipment	1 year
Maximum | Software, including internal-use software
Property, Plant and Equipment [Line Items]
Useful life of property and equipment	5 years

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Thousands	Jan. 01, 2019	Dec. 31, 2019	Sep. 30, 2019	Dec. 31, 2018
Lessee, Lease, Description [Line Items]
Right of use assets, net		$ 51,159
Lease liabilities, net		55,358
Build-to-suit financing lease assets		$ 37,224	$ 36,837	$ 82,933
ASU 2016-02
Lessee, Lease, Description [Line Items]
Right of use assets, net	$ 39,400
Lease liabilities, net	41,500
Lease, right-of-use assets (liabilities), net	(2,100)
Cumulative effect of change related to adoption	159
Build-to-suit financing lease assets	1,000
Operating lease, impairment loss	500
Operating lease, deferred tax effect	300
Retained Earnings | ASU 2016-02
Lessee, Lease, Description [Line Items]
Cumulative effect of change related to adoption	$ 159

Leases - Supplemental Balance S

Leases - Supplemental Balance Sheet Information (Details) $ in Thousands	Dec. 31, 2019USD ($)
Operating leases:
Right of use assets	$ 50,668
Finance leases:
Right of use assets, cost	815
Less: Accumulated amortization	(324)
Right of use assets, net	491
Total right of use assets, net	51,159
Current:
Operating	9,107
Finance	176
Non-current:
Operating	45,728
Finance	347
Total lease liabilities	$ 55,358

Leases - Components of Lease Co

Leases - Components of Lease Cost (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2019USD ($)
Leases [Abstract]
Operating lease cost	$ 10,725
Variable lease cost	1,645
Short-term lease cost	1,871
Finance lease cost:
Amortization of right of use assets	91
Interest on lease liabilities	25
Total finance lease cost	116
Less: Sublease income	(268)
Total lease cost	$ 14,089

Leases - Average Lease Terms an

Leases - Average Lease Terms and Discount Rates (Details)	Dec. 31, 2019
Weighted-average remaining lease term (years)
Operating leases	6 years 9 months 14 days
Finance leases	2 years 11 months 23 days
Weighted-average discount rate
Operating leases	6.61%
Finance leases	7.27%

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2019USD ($)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$ 8,649
Operating cash flows from finance leases	129
Total	$ 8,778

Leases - Aggregate Future Lease

Leases - Aggregate Future Lease Payments (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Operating
2020	$ 11,477
2021	12,222
2022	10,551
2023	7,975
2024	6,531
Thereafter	20,961
Total lease payments	69,717
Less: Interest	(14,882)
Present value of lease liabilities	54,835
Finance
2020	204
2021	204
2022	133
2023	29
2024	9
Thereafter	0
Total lease payments	579
Less: Interest	(56)
Present value of lease liabilities	$ 523
Operating
2019		$ 6,383
2020		5,017
2021		4,422
2022		3,245
2023		2,068
Thereafter		1,966
Total lease payments		$ 23,101

Revenue Recognition (Details)

Revenue Recognition (Details) - USD ($)	3 Months Ended	12 Months Ended
	Dec. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Sep. 30, 2019	Jun. 30, 2019
Revenue from Contract with Customer [Abstract]
Capitalized contract cost, amortization		$ 300,000	$ 400,000
Capitalized contract cost, impairment loss	$ 1,300,000	0	1,300,000
Costs to fulfill	1,152,000	1,238,000	1,152,000
Contract liabilities	17,614,000	9,568,000	17,614,000	$ 18,364,000	$ 21,497,000
Cash received	$ 11,387,000	36,662,000	11,387,000
Revenue recognized		$ 44,708,000	$ 11,850,000

Goodwill - Schedule of Goodwill

Goodwill - Schedule of Goodwill (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Dec. 31, 2018	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Goodwill [Roll Forward]
Beginning balance			$ 152,158	$ 199,946
Goodwill impairment	$ (18,400)	$ (27,900)	0	(46,319)	$ 0
Foreign exchange impact			52	(1,469)
Ending balance	152,158		152,210	152,158	199,946
North America
Goodwill [Roll Forward]
Beginning balance			152,158	170,685
Goodwill impairment	(18,400)			(18,432)
Foreign exchange impact			52	(95)
Ending balance	152,158		152,210	152,158	170,685
EMEA
Goodwill [Roll Forward]
Beginning balance			0	21,815
Goodwill impairment		(20,800)		(20,778)	(75,400)
Foreign exchange impact			0	(1,037)
Ending balance	0		0	0	21,815
LATAM
Goodwill [Roll Forward]
Beginning balance			0	7,447
Goodwill impairment		$ (7,100)		(7,109)
Foreign exchange impact			0	(338)
Ending balance	$ 0		$ 0	$ 0	$ 7,447

Goodwill - Narrative (Details)

Goodwill - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Dec. 31, 2018	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Goodwill [Line Items]
Goodwill impairment	$ 18,400	$ 27,900	$ 0	$ 46,319	$ 0
EMEA
Goodwill [Line Items]
Goodwill impairment		20,800		20,778	$ 75,400
LATAM
Goodwill [Line Items]
Goodwill impairment		$ 7,100		7,109
North America
Goodwill [Line Items]
Goodwill impairment	$ 18,400			$ 18,432

Other Intangible Assets - Sched

Other Intangible Assets - Schedule of Intangible Assets (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, gross	$ 77,204	$ 77,309
Less accumulated amortization and impairment:	(69,490)	(67,481)
Intangible assets, net	7,714	9,828
Customer lists
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, gross	73,678	73,792
Less accumulated amortization and impairment:	$ (66,382)	(64,528)
Weighted Average Life in Years	13 years 7 months 6 days
Non-competition agreements
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, gross	$ 959	950
Less accumulated amortization and impairment:	$ (959)	(950)
Weighted Average Life in Years	4 years 1 month 6 days
Trade names
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, gross	$ 2,510	2,510
Less accumulated amortization and impairment:	$ (2,098)	(1,956)
Weighted Average Life in Years	13 years 3 months 18 days
Patents
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets, gross	$ 57	57
Less accumulated amortization and impairment:	$ (51)	$ (47)
Weighted Average Life in Years	9 years

Other Intangible Assets - Narra

Other Intangible Assets - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Finite-Lived Intangible Assets [Line Items]
Amortization of intangible assets		$ 2,200	$ 3,600	$ 5,000
Intangible and other asset impairments	$ 13,800	$ 0	$ 18,121	$ 0
LATAM
Finite-Lived Intangible Assets [Line Items]
Intangible and other asset impairments	600
EMEA
Finite-Lived Intangible Assets [Line Items]
Intangible and other asset impairments	13,200
Customer lists
Finite-Lived Intangible Assets [Line Items]
Intangible and other asset impairments	$ 13,800

Other Intangible Assets - Sch_2

Other Intangible Assets - Schedule of Future Amortization Expense (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
2020	$ 2,024
2021	1,784
2022	1,408
2023	962
2024	745
Thereafter	791
Intangible assets, net	$ 7,714	$ 9,828

Restructuring Activities and _3

Restructuring Activities and Charges - Narrative (Details) $ in Thousands	Feb. 21, 2019	Dec. 14, 2015USD ($)employee	Sep. 30, 2019USD ($)	Sep. 30, 2019USD ($)	Dec. 31, 2019USD ($)	Dec. 31, 2018USD ($)	Dec. 31, 2017USD ($)	Dec. 31, 2019USD ($)	Feb. 24, 2020USD ($)	Aug. 10, 2018USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring and related cost, extension period	2 years
Restructuring charges			$ 2,892	$ 10,524	$ 15,918	$ 6,031	$ 0
Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Non-cash settlements / adjustments										$ 400
Restructuring charges					15,918	6,031		$ 21,900
Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 6,700
Expected number of positions eliminated | employee		100
Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					5,073	3,257
Employee Severance and Related Benefits | Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 5,600
Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					920	512
Lease and Contract Termination Costs | Restructuring Plan, 2015
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 1,100
Compensation Realignment and Other Retention | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges					$ 5,208	$ 0
Minimum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost										20,000
Maximum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost										$ 25,000
Subsequent Event | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Non-cash settlements / adjustments									$ 500
Subsequent Event | Minimum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									35,000
Subsequent Event | Minimum | Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									9,000
Subsequent Event | Minimum | Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									8,000
Subsequent Event | Minimum | Compensation Realignment and Other Retention | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									18,000
Subsequent Event | Maximum | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									45,000
Subsequent Event | Maximum | Employee Severance and Related Benefits | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									12,000
Subsequent Event | Maximum | Lease and Contract Termination Costs | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									10,000
Subsequent Event | Maximum | Compensation Realignment and Other Retention | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges, expected cost									$ 23,000

Restructuring Activities and _4

Restructuring Activities and Charges - Schedule of Restructuring Charges (Details) - USD ($) $ in Thousands	Dec. 14, 2015	Sep. 30, 2019	Sep. 30, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2019
Restructuring Reserve [Roll Forward]
Charges		$ 2,892	$ 10,524	$ 15,918	$ 6,031	$ 0
Restructuring Plan, 2018
Restructuring Reserve [Roll Forward]
Beginning balance			1,349	1,349	0
Charges				15,918	6,031		$ 21,900
Prepayments				199
Cash payments				(12,714)	(4,377)
Non-cash settlements/adjustments				(169)	(305)
Ending balance				4,583	1,349	0	4,583
Restructuring Plan, 2018 | Employee Severance and Related Benefits
Restructuring Reserve [Roll Forward]
Beginning balance			358	358	0
Charges				5,073	3,257
Prepayments				0
Cash payments				(4,763)	(2,594)
Non-cash settlements/adjustments				(2)	(305)
Ending balance				666	358	0	666
Restructuring Plan, 2018 | Lease and Contract Termination Costs
Restructuring Reserve [Roll Forward]
Beginning balance			286	286	0
Charges				920	512
Prepayments				0
Cash payments				(1,016)	(226)
Non-cash settlements/adjustments				(167)	0
Ending balance				23	286	0	23
Restructuring Plan, 2018 | Compensation Realignment and Other Retention
Restructuring Reserve [Roll Forward]
Beginning balance			0	0	0
Charges				5,208	0
Prepayments				199
Cash payments				(1,771)	0
Non-cash settlements/adjustments				0	0
Ending balance				3,636	0	0	3,636
Restructuring Plan, 2018 | Other
Restructuring Reserve [Roll Forward]
Beginning balance			705	705	0
Charges				4,717	2,262
Prepayments				0
Cash payments				(5,164)	(1,557)
Non-cash settlements/adjustments				0	0
Ending balance				258	705	$ 0	258
Restructuring Plan, 2015
Restructuring Reserve [Roll Forward]
Beginning balance			486	486
Charges	$ 6,700
Cash payments				(364)
Ending balance				122	486		122
Restructuring Plan, 2015 | Employee Severance and Related Benefits
Restructuring Reserve [Roll Forward]
Beginning balance			486	486
Charges	5,600
Cash payments				(364)
Ending balance				122	486		122
Restructuring Plan, 2015 | Lease and Contract Termination Costs
Restructuring Reserve [Roll Forward]
Beginning balance			0	0
Charges	$ 1,100
Cash payments				0
Ending balance				0	0		0
Restructuring Plan, 2015 | Other
Restructuring Reserve [Roll Forward]
Beginning balance			$ 0	0
Cash payments				0
Ending balance				$ 0	$ 0		$ 0

Restructuring Activities and _5

Restructuring Activities and Charges - Schedule of Restructuring Costs by Segment (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended	12 Months Ended			17 Months Ended
	Sep. 30, 2019	Sep. 30, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2019
Restructuring Cost and Reserve [Line Items]
Restructuring charges	$ 2,892	$ 10,524	$ 15,918	$ 6,031	$ 0
Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges			15,918	6,031		$ 21,900
Operating Segments | North America | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges			8,466	882
Operating Segments | LATAM | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges			515	368
Operating Segments | EMEA | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges			1,735	2,496
Other | Restructuring Plan, 2018
Restructuring Cost and Reserve [Line Items]
Restructuring charges			$ 5,202	$ 2,285

Property and Equipment - Schedu

Property and Equipment - Schedule of Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Dec. 31, 2018
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	$ 119,051		$ 155,562
Less: Accumulated depreciation	(81,827)		(72,629)
Property and Equipment, Net	37,224	$ 36,837	82,933
Computer equipment
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	14,249		12,258
Software, including internal-use software
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	89,072		82,426
Office equipment and furniture
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	7,288		7,315
Buildings
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	1,666		49,169
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total Property and Equipment, Gross	$ 6,776		$ 4,394

Property and Equipment - Narrat

Property and Equipment - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		12 Months Ended
	Sep. 30, 2018	Dec. 31, 2017	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Property, Plant and Equipment [Line Items]
Depreciation expense			$ 10.1	$ 9.4	$ 8.4
Long-lived asset impairment charge	$ 3
Property, plant and equipment, disposals		$ 0.4
Build to suit property, plant and equipment, net				48.5
Financing obligation, noncurrent				$ 47
EMEA | Legacy ERP system
Property, Plant and Equipment [Line Items]
Long-lived asset impairment charge	$ 3

Revolving Credit Facilities - N

Revolving Credit Facilities - Narrative (Details)	Jul. 16, 2019USD ($)	Feb. 22, 2016USD ($)	Aug. 02, 2010USD ($)	Dec. 31, 2019USD ($)	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018
Revolving Credit Facility | China
Line of Credit Facility [Line Items]
Revolving commitment amount	$ 1,000,000	$ 5,000,000
Unused capacity				$ 500,000
Revolving Credit Facility | Base Rate | China
Line of Credit Facility [Line Items]
Basis spread on variable rate		110.00%
Revolving Credit Facility | Credit Agreement Due 2019
Line of Credit Facility [Line Items]
Revolving commitment amount			$ 175,000,000
Revolving Credit Facility | Credit Agreement Due 2020
Line of Credit Facility [Line Items]
Revolving commitment amount			160,000,000
Revolving Credit Facility | Credit Agreement
Line of Credit Facility [Line Items]
Increased current borrowing capacity			$ 50,000,000
Ratio of indebtedness to net capital						3	3.50
Maximum leverage ratio					3	4.75	4.50
Conversion ratio						5	5
Minimum leverage ratio					5	3.50	4
Revolving Credit Facility | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	105,000,000
Write off of deferred debt issuance cost	100,000
Additional increase to borrowing capacity	20,000,000
ABL Credit Facility outstanding				60,727,000
Letters of credit outstanding				1,700,000
Unamortized discount and deferred financing costs	300,000
Deferred financing costs	1,700,000
Amortization of deferred financing costs	200,000
Interest expense				100,000
Revolving Credit Facility | ABL Credit Agreement | US
Line of Credit Facility [Line Items]
ABL Credit Facility outstanding				60,100,000
Revolving Credit Facility | ABL Credit Agreement | UK
Line of Credit Facility [Line Items]
Revolving commitment amount	15,000,000
ABL Credit Facility outstanding				$ 600,000
Bridge Loan | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	10,500,000
Letter of Credit | ABL Credit Agreement
Line of Credit Facility [Line Items]
Revolving commitment amount	$ 10,000,000
Minimum | Revolving Credit Facility | Credit Agreement | Base Rate
Line of Credit Facility [Line Items]
Basis spread on variable rate			0.50%
Minimum | Revolving Credit Facility | Credit Agreement | Eurodollar
Line of Credit Facility [Line Items]
Basis spread on variable rate			1.50%
Minimum | Revolving Credit Facility | ABL Credit Agreement | LIBOR
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.00%
Minimum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | US
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.00%
Minimum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | UK
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.00%
Maximum | Revolving Credit Facility | Credit Agreement | Base Rate
Line of Credit Facility [Line Items]
Basis spread on variable rate			2.25%
Maximum | Revolving Credit Facility | Credit Agreement | Eurodollar
Line of Credit Facility [Line Items]
Basis spread on variable rate			3.25%
Maximum | Revolving Credit Facility | ABL Credit Agreement | LIBOR
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.50%
Maximum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | US
Line of Credit Facility [Line Items]
Basis spread on variable rate	1.50%
Maximum | Revolving Credit Facility | ABL Credit Agreement | Base Rate | UK
Line of Credit Facility [Line Items]
Basis spread on variable rate	2.50%

Revolving Credit Facilities - C

Revolving Credit Facilities - Change in Fair Value of ABL Embedded Derivative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Change in fair value	$ 176	$ 0	$ 0
ABL Credit Agreement | Revolving Credit Facility
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Beginning balance	0
Issuance of associated debt (July 16, 2019)	599
Change in fair value	(102)
Ending balance	$ 497	$ 0

Revolving Credit Facilities - S

Revolving Credit Facilities - Summary of ABL Credit Facility (Details) - ABL Credit Agreement - Revolving Credit Facility - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Line of Credit Facility [Line Items]
ABL Credit Facility outstanding	$ 60,727
Less: Current portion of ABL Credit Facility for UK Borrowings	(593)	$ (142,736)
Long-term portion of Credit Facility	60,134
Less: ABL Embedded Derivative Discount	(545)
ABL Embedded Derivative Liability	497
Total Revolving credit facility - non-current	$ 60,086	$ 0

Long-Term Debt - Narrative (Det

Long-Term Debt - Narrative (Details)	Oct. 01, 2020USD ($)	Jul. 16, 2019USD ($)day$ / sharesshares	Sep. 30, 2019USD ($)	Dec. 31, 2019USD ($)
Debt Instrument [Line Items]
Debt instrument, converted debt, interest rate		2.49%
Initial Warrant
Debt Instrument [Line Items]
Number of warrants or rights exercisable (in shares) | shares		1,335,337
Class of warrant or right, exercise price (in usd per share) | $ / shares		$ 0.01
Warrants and rights outstanding, exercise period after triggering event		10 days
Term Loan Credit Agreement
Debt Instrument [Line Items]
Warrant, exercise price of common stock		4.25
Debt instrument, covenant, leverage ratio, maximum		4
Debt instrument, convertible, threshold trading days | day		5
Amortization of debt discount				$ 400,000
Interest expense				300,000
Term Loan Facility
Debt Instrument [Line Items]
ABL Credit Facility outstanding				97,500,000
Original issue discount				7,702,000
Term Loan Facility | Term Loan Credit Agreement
Debt Instrument [Line Items]
Revolving commitment amount		$ 100,000,000
Debt instrument, periodic payment, principal			$ 1,300,000
ABL Credit Facility outstanding				$ 97,500,000
Original issue discount		8,500,000
Debt issuance costs		$ 3,700,000
Term Loan Facility | Term Loan Credit Agreement | Minimum | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate		6.25%
Term Loan Facility | Term Loan Credit Agreement | Minimum | Prime Rate
Debt Instrument [Line Items]
Basis spread on variable rate		5.25%
Term Loan Facility | Term Loan Credit Agreement | Maximum | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate		10.75%
Term Loan Facility | Term Loan Credit Agreement | Maximum | Prime Rate
Debt Instrument [Line Items]
Basis spread on variable rate		9.75%
Forecast | Term Loan Facility | Term Loan Credit Agreement
Debt Instrument [Line Items]
Debt instrument, periodic payment, principal	$ 2,500,000

Long-Term Debt - Change in Fair

Long-Term Debt - Change in Fair Value of Term Loan Embedded Derivative (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Change in fair value	$ 176	$ 0	$ 0
Term Loan Credit Agreement | Term Loan Facility
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Roll Forward]
Beginning balance	0
Issuance of associated debt (July 16, 2019)	481
Change in fair value	(74)
Ending balance	$ 407	$ 0

Long-Term Debt - Change in Fa_2

Long-Term Debt - Change in Fair Value of Initial Warrant (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Change in fair value	$ (2,233)	$ 0	$ 0
Initial Warrant
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation, Calculation [Roll Forward]
Beginning balance	0
Issuance of initial warrant (July 16, 2019)	4,304
Change in fair value	2,233
Ending balance	$ 6,537	$ 0

Long-Term Debt - Summary of Ter

Long-Term Debt - Summary of Term Loan Credit Facility (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Term Loan Facility
Debt Instrument [Line Items]
Term Loan Credit Facility outstanding	$ 97,500
Less: Current portion of Term Loan Credit Facility	(7,500)
Long-term portion of Credit Facility	90,000
Less: Original Issue Discount	(7,702)
Term Loan Embedded Derivative Liability	407
Total Term Loan - Non-current	89,242
Initial Warrant
Debt Instrument [Line Items]
Initial Warrant Liability	6,537	$ 0
Initial Warrant | Term Loan Facility
Debt Instrument [Line Items]
Initial Warrant Liability	$ 6,537

Commitments and Contingencies -

Commitments and Contingencies - Narrative (Details) € in Millions, $ in Millions	1 Months Ended
	Jan. 31, 2014USD ($)	Jan. 31, 2014EUR (€)	Dec. 31, 2013USD ($)	Dec. 31, 2013EUR (€)	Sep. 30, 2015USD ($)	Sep. 30, 2015EUR (€)	Feb. 28, 2014EUR (€)
Wrongful Termination Lawsuit - Productions Graphics
Loss Contingencies [Line Items]
Damages sought			$ 1	€ 0.7
Contingent consideration					$ 9.4	€ 7.1	€ 7.1
Fixed consideration					8	5.8
Maximum consideration					$ 37.6	€ 34.5
Employment Arbitration Claim
Loss Contingencies [Line Items]
Damages sought	$ 0.7	€ 0.6

Income Taxes - Components of In

Income Taxes - Components of Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended							6 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Current income tax expense (benefit):
Federal												$ 795	$ (781)	$ 3,037
State												(13)	180	53
Foreign												3,797	4,558	4,094
Total current income tax expense												4,579	3,957	7,184
Deferred income tax expense (benefit):
Federal												(565)	(3,385)	1,984
State												840	(90)	1,556
Foreign												(1,154)	(1,129)	533
Total deferred income tax expense												(879)	(4,604)	4,073
Provision (benefit) for income taxes	$ (1,250)	$ 2,468	$ (1,414)	$ (1,536)	$ (243)	$ 625	$ 506	$ 1,053	$ 1,131	$ (197)	$ 889	$ 3,700	$ (647)	$ 11,257

Income Taxes - Effective Income

Income Taxes - Effective Income Tax Reconciliation (Details) - USD ($) $ in Thousands	3 Months Ended							6 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Tax Disclosure [Abstract]
Tax (benefit) provision at U.S. federal income tax rate												$ (1,342)	$ (16,239)	$ 9,506
State income taxes, net of federal income tax effect												(775)	(307)	883
Federal, state and international deferred tax rate change												1,222	1,135	(4,907)
Transition tax												0	(924)	5,323
Effect of non-US operations												(1,859)	(2,424)	(2,228)
Nontaxable contingent liability fair value changes and goodwill impairment												0	11,254	237
Research and development credit												(202)	(40)	(38)
Change in valuation allowances												(98)	3,973	2,103
Prior year provision to return adjustment												(57)	942	(581)
Write-off of deferred taxes and tax receivables												1,961	431	70
Nondeductible expense and other												904	428	889
Tax reform global intangible low-taxed income												3,178	1,124	0
Tax reform BEAT												768	0	0
Provision (benefit) for income taxes	$ (1,250)	$ 2,468	$ (1,414)	$ (1,536)	$ (243)	$ 625	$ 506	$ 1,053	$ 1,131	$ (197)	$ 889	$ 3,700	$ (647)	$ 11,257

Income Taxes - Deferred Tax Ass

Income Taxes - Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Deferred tax assets:
Inventory reserve	$ 271	$ 992
Other reserves and allowances	7,870	3,470
Income tax basis in excess of financial statement basis in intangible assets	509	1,085
Deductible stock-based compensation	2,829	3,257
ASC 842 lease liability	8,989
Net operating loss carryforward	17,100	19,409
Tax credit carryforwards	402	500
Deferred tax assets	37,970	28,713
Valuation allowance	(13,809)	(13,946)
Net deferred tax assets	24,161	14,767
Deferred tax liabilities:
Prepaid & other expenses	(184)	(284)
Fixed assets	(3,735)	(4,826)
Intangible assets	(17,762)	(16,067)
ASC 842 right of use asset	(8,351)
Deferred tax liabilities	(30,032)	(21,177)
Net deferred tax liability	$ (5,871)	$ (6,410)

Income Taxes - Narrative (Detai

Income Taxes - Narrative (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Income Tax Disclosure [Line Items]
Increase in valuation allowance	$ (100)	$ 3,200
Valuation allowance	13,809	13,946
Change in valuation allowances	(98)	3,973	$ 2,103
Limitation on operating loss carryforward	200
Unrecognized tax benefits	279	522	499	$ 517
Uncertain tax positions, reversal	$ 300
Unrecognized tax benefits that would impact effective tax rate, percent	3.80%
Income (loss) from foreign operations	$ 14,900	(31,600)	$ 14,400
Grant of income tax exemption period	20 years
Deferred tax liabilities, undistributed foreign earnings	$ 2,900	$ 2,000
Undistributed earnings for foreign operations	$ 46,700
Benefit of tax exemptions on diluted earnings per share	$ 0.05	$ 0.04
Domestic Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	$ 10,800
Operating loss carryforward, not subject to expiration	10,400
Operating loss carryforwards, acquired in business combination	400
State and Local Jurisdiction
Income Tax Disclosure [Line Items]
Valuation allowance	1,700
Operating loss carryforwards	1,800
Foreign Tax Authority
Income Tax Disclosure [Line Items]
Increase in valuation allowance	(1,800)
Chile tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	600
China tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	600
Czech Republic tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	500
France tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	7,300
Germany tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	1,500
Italy tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	300
Japan tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	500
Mexico tax authority | Foreign Tax Authority
Income Tax Disclosure [Line Items]
Operating loss carryforwards	$ 100

Income Taxes - Uncertain Tax Po

Income Taxes - Uncertain Tax Positions (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Uncertain tax positions
Beginning balance	$ 522	$ 499	$ 517
Additions (subtractions) based on tax positions related to the current year	0	0	(35)
Additions (subtractions) based on tax positions related to the prior year	(257)	0	0
Interest and penalties	14	23	17
Statute of limitations lapses	0	0	0
Ending balance	$ 279	$ 522	$ 499

Fair Value Measurement - Schedu

Fair Value Measurement - Schedule of Fair Value Assumptions (Details)	12 Months Ended
	Dec. 31, 2019$ / shares
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Stock price (in USD per share)	$ 5.51
Exercise price (in USD per share)	$ 0.01
Time until expiration (years)	4 years 6 months 14 days
Expected volatility
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0.530
Risk-free interest rate
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0.0167
Expected dividend yield
Fair Value Measurement Inputs and Valuation Techniques [Line Items]
Warrant liability, measurement input	0

Fair Value Measurement - Sche_2

Fair Value Measurement - Schedule of Fair Value Measurements (Details) - Fair Value, Recurring $ in Thousands	Dec. 31, 2019USD ($)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	$ 6,537
Total	228,448
Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	0
Total	221,007
Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Warrant	6,537
Total	7,441
Term loan facility
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	91,980
Derivative	407
Term loan facility | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	91,980
Derivative	0
Term loan facility | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	0
Derivative	407
ABL Credit Agreement | Revolving credit facility
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	129,027
Derivative	497
ABL Credit Agreement | Revolving credit facility | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	129,027
Derivative	0
ABL Credit Agreement | Revolving credit facility | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Line of credit, fair value	0
Derivative	$ 497

(Loss) Earnings Per Share - Nar

(Loss) Earnings Per Share - Narrative (Details) shares in Millions	12 Months Ended
	Dec. 31, 2017shares
Earnings Per Share [Abstract]
Shares excluded from EPS (in shares)	1.1

(Loss) Earnings Per Share - Sch

(Loss) Earnings Per Share - Schedule of Earnings Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Earnings Per Share [Abstract]
Net (loss) income	$ (6,461)	$ (1,062)	$ (508)	$ (2,044)	$ (29,390)	$ (45,120)	$ (299)	$ (1,874)	$ (2,552)	$ (2,173)	$ (3,614)	$ (47,293)	$ (10,075)	$ (76,683)	$ 15,869
Weighted average number of shares outstanding (in shares)													51,958	52,230	53,851
Issuance of warrants (in shares)													1,335	0	0
Weighted average shares outstanding - basic (in shares)													53,293	52,230	53,851
Employee stock options and restricted common shares (in shares)													0	0	1,093
Weighted average shares outstanding - diluted (in shares)													53,293	52,230	54,944
Basic (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29
Diluted (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29

Share Repurchase Program (Detai

Share Repurchase Program (Details) - USD ($)	Nov. 02, 2016	Feb. 12, 2015	Dec. 31, 2018	Dec. 31, 2017	May 04, 2017
Equity [Abstract]
Authorized share repurchase		$ 20,000,000			$ 30,000,000
Stock repurchase program, extension period	2 years
Term of share repurchase program		2 years
Acquisition of treasury shares (in shares)			2,667,732
Value of shares repurchased			$ 25,598,000	$ 10,976,000
Cost per share acquired (in USD per share)			$ 9.60

Stock-Based Compensation Plan -

Stock-Based Compensation Plan - Narrative (Details) - USD ($)	1 Months Ended	3 Months Ended	12 Months Ended
	Jun. 30, 2014	Sep. 30, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Sep. 30, 2018	Jun. 30, 2016	Dec. 31, 2006
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			$ 6,300,000	$ 5,300,000	$ 6,800,000
Income tax benefit from share-based compensation			1,600,000	$ 1,400,000	$ 1,700,000
Term of award				6 years 4 months 24 days	6 years 6 months
Exercised			$ 68,000	$ 1,000,000	$ 1,300,000
Grants in period (in USD per share)			$ 0	$ 3.37	$ 4.42
Unrecognized stock-based compensation on options			$ 2,200,000
Period for recognition of compensation expense			2 years 3 months 18 days
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			$ 1,100,000	$ 2,500,000	$ 2,900,000
Term of award			10 years
Share price (in USD per share)			$ 5.51	$ 3.74	$ 10.03
Stock Option | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period			4 years
Stock Appreciation Rights (SARs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			$ 800,000
Term of award			6 years 3 months 18 days
Unrecognized stock-based compensation on options			$ 4,000,000
Period for recognition of compensation expense			3 years 1 month 6 days
Granted (in USD per share)			$ 2.60	$ 0	$ 0
Stock Appreciation Rights (SARs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period			4 years
Stock Appreciation Rights (SARs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Term of award			10 years
Restricted Share
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			$ 800,000	$ 2,500,000	$ 3,500,000
Unrecognized stock-based compensation on options			$ 1,000,000
Period for recognition of compensation expense			1 year 8 months 12 days
Granted (in USD per share)			$ 0	$ 9.37	$ 11
Equity instruments other than options, vested in period, fair value			$ 600,000	$ 3,000,000	$ 4,400,000
Restricted Share | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period			1 year
Restricted Share | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award vesting period			4 years
Restricted Share Units (RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			$ 3,100,000	$ 700,000
Unrecognized stock-based compensation on options			$ 6,700,000
Period for recognition of compensation expense			2 years 7 months 6 days
Granted (in USD per share)			$ 3.62	$ 7.74	$ 0
Equity instruments other than options, vested in period, fair value			$ 800,000	$ 100,000	$ 0
Performance Share Units (PSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation expense			500,000	$ (400,000)	$ 400,000
Unrecognized stock-based compensation on options			$ 1,500,000
Period for recognition of compensation expense			2 years 2 months 12 days
Granted (in USD per share)			$ 3.39	$ 7.36	$ 11.10
Performance Share Units (PSUs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target vesting percentage			0.00%
Performance Share Units (PSUs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target vesting percentage			200.00%
2006 Stock Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares authorized (in shares)	2,900,000	1,035,000
Additional shares authorized (in shares)							10,750,000	7,850,000
2006 Stock Incentive Plan | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Additional shares authorized (in shares)						10,750,000
2006 Stock Incentive Plan | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Additional shares authorized (in shares)						11,785,000

Stock-Based Compensation Plan_2

Stock-Based Compensation Plan - Stock Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Outstanding Options
Beginning balance, Outstanding (in shares)	4,111
Granted (in shares)	0
Exercised (in shares)	(27)
Forfeited (in shares)	(1,923)
Ending balance, Outstanding (in shares)	2,161	4,111
Options vested and exercisable (in shares)	1,385
Weighted- Average Exercise Price
Beginning balance, Outstanding (in USD per share)	$ 8.53
Granted (in USD per share)	0
Exercised (in USD per share)	2.36
Forfeited (in USD per share)	8.55
Ending balance, Outstanding (in USD per share)	8.59	$ 8.53
Options vested and exercisable (in USD per share)	$ 8.56
Aggregate Intrinsic Value
Beginning balance, Outstanding	$ 37
Granted	0
Exercised	68	$ 1,000	$ 1,300
Forfeited	5
Ending balance, Outstanding	2	$ 37
Options vested and exercisable	$ 2
Weighted average remaining contractual life, vested	5 years 10 months 13 days
Weighted average remaining contractual life, exercisable	4 years 6 months 21 days

Stock-Based Compensation Plan_3

Stock-Based Compensation Plan - Option Assumptions (Details)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield	0.00%	0.00%	0.00%
Expected life		6 years 4 months 24 days	6 years 6 months
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate		2.76%	1.98%
Volatility		35.00%	36.00%
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate		3.15%	2.34%
Volatility		36.20%	38.00%
Stock Appreciation Rights (SARs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield	0.00%
Risk-free interest rate	1.69%
Expected life	6 years 3 months 18 days
Volatility	46.70%
Stock Appreciation Rights (SARs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected life	10 years

Stock-Based Compensation Plan_4

Stock-Based Compensation Plan - SAR Activity (Details) - Stock Appreciation Rights (SARs) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2019USD ($)$ / sharesshares
Outstanding SARs
Beginning balance (in shares) | shares	0
Granted (in shares) | shares	1,449
Exercised (in shares) | shares	0
Forfeited/Expired (in shares) | shares	0
Ending balance (in shares) | shares	1,449
Vested and exercisable (in shares) | shares	0
Weighted- Average Exercise Price
Beginning balance (in USD per share) | $ / shares	$ 0
Granted (in USD per share) | $ / shares	3.64
Exercised (in USD per share) | $ / shares	0
Forfeited/Expired (in USD per share) | $ / shares	0
Ending balance (in USD per share) | $ / shares	3.64
Vested and exercisable (in USD per share) | $ / shares	$ 0
Aggregate Intrinsic Value
Beginning balance | $	$ 0
Granted | $	2,716
Exercised | $	0
Forfeited/Expired | $	0
Ending balance | $	2,716
Vested and exercisable | $	$ 0
Outstanding weighted average contractual life (in years)	9 years 4 months 24 days

Stock-Based Compensation Plan_5

Stock-Based Compensation Plan - Restricted Share Activity (Details) - Restricted Share - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Nonvested shares, beginning balance (in shares)	447
Granted (in shares)	0
Vested and transferred to unrestricted common stock (in shares)	(158)
Forfeited (in shares)	(122)
Nonvested shares, ending balance (in shares)	167	447
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Nonvested shares, beginning balance (in USD per share)	$ 9.13
Granted (in USD per share)	0	$ 9.37	$ 11
Vested and transferred to unrestricted common stock (in USD per share)	8.67
Forfeited (in USD per share)	9.07
Nonvested shares, ending balance (in USD per share)	$ 9.61	$ 9.13

Stock-Based Compensation Plan_6

Stock-Based Compensation Plan - Restricted Share Unit Activity (Details) - Restricted Share Units (RSUs) - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Nonvested shares, beginning balance (in shares)	552
Granted (in shares)	1,893
Vested and transferred to unrestricted common stock (in shares)	(204)
Forfeited (in shares)	(109)
Nonvested shares, ending balance (in shares)	2,132	552
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Nonvested shares, beginning balance (in USD per share)	$ 7.74
Granted (in USD per share)	3.62	$ 7.74	$ 0
Vested and transferred to unrestricted common stock (in USD per share)	7.76
Forfeited (in USD per share)	5.64
Nonvested shares, ending balance (in USD per share)	$ 4.16	$ 7.74

Stock-Based Compensation Plan_7

Stock-Based Compensation Plan - Performance Share Unit Activity (Details) - Performance Share Units (PSUs) - $ / shares shares in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Nonvested shares, beginning balance (in shares)	293
Granted (in shares)	594
Vested (in shares)	0
Forfeited (in shares)	(86)
Nonvested shares, ending balance (in shares)	801	293
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Nonvested shares, beginning balance (in USD per share)	$ 8.72
Granted (in USD per share)	3.39	$ 7.36	$ 11.10
Vested (in USD per share)	0
Forfeited (in USD per share)	10.41
Nonvested shares, ending balance (in USD per share)	$ 4.58	$ 8.72

Benefit Plans (Details)

Benefit Plans (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Retirement Benefits [Abstract]
Required period of service	30 days
Contribution to 401(k)	$ 1.3	$ 0	$ 1

Related Party Transactions (Det

Related Party Transactions (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Arthur J. Gallagher & Co.
Related Party Transaction [Line Items]
Print procurement services	$ 1.8	$ 1.6	$ 1.9
Amount billed to the Company for consideration of services	0.3	0.1	0.1
Net amount receivable from related parties	0.2	0.3
Enova Inc.
Related Party Transaction [Line Items]
Print procurement services	16.1	10.1	$ 0.1
Net amount receivable from related parties	$ 4.6	$ 2

Business Segments - Narrative (

Business Segments - Narrative (Details) - segment	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Segment Reporting Information [Line Items]
Number of segments	3
Segment Concentration Risk | North America | Revenue from Contract with Customer, Segment Benchmark
Segment Reporting Information [Line Items]
Concentration risk, percentage	71.30%	69.30%

Business Segments - Revenue by

Business Segments - Revenue by Segment (Details) - USD ($) $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Segment Reporting Information [Line Items]
Revenue from third parties													$ 1,157,834	$ 1,121,106	$ 1,138,370
Revenue from other segments													0	0	0
Total revenue	$ 319,074	$ 287,688	$ 283,861	$ 267,211	$ 293,977	$ 270,844	$ 281,988	$ 274,297	$ 551,072	$ 556,285	$ 838,760	$ 827,129	1,157,834	1,121,106	1,138,370
Adjusted EBITDA													49,045	27,315	57,494
Capital expenditures											$ 10,135		13,378	11,263	12,483
Operating Segments | North America
Segment Reporting Information [Line Items]
Revenue from third parties													826,355	777,202	780,520
Revenue from other segments													4,463	3,200	5,469
Total revenue													830,818	780,402	785,989
Adjusted EBITDA													85,662	61,250	73,790
Capital expenditures													10,525	8,649	8,610
Operating Segments | EMEA
Segment Reporting Information [Line Items]
Revenue from third parties													250,719	260,729	265,669
Revenue from other segments													9,302	9,500	13,444
Total revenue													260,021	270,229	279,113
Adjusted EBITDA													12,051	6,355	15,293
Capital expenditures													2,815	2,609	3,873
Operating Segments | LATAM
Segment Reporting Information [Line Items]
Revenue from third parties													80,760	83,175	92,181
Revenue from other segments													22	217	1,693
Total revenue													80,782	83,392	93,874
Adjusted EBITDA													1,943	3,082	4,278
Capital expenditures													38	5	0
Other
Segment Reporting Information [Line Items]
Revenue from third parties													0	0	0
Revenue from other segments													(13,787)	(12,917)	(20,606)
Total revenue													(13,787)	(12,917)	(20,606)
Adjusted EBITDA													(50,611)	(43,372)	(35,867)
Capital expenditures													$ 0	$ 0	$ 0

Business Segments - EBITDA and

Business Segments - EBITDA and Adjusted EBITDA (Details) - USD ($) $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Segment Reporting [Abstract]
Adjusted EBITDA													$ 49,045	$ 27,315	$ 57,494
Depreciation and amortization													(12,328)	(12,988)	(13,390)
Stock-based compensation - equity classified awards													(5,533)	(5,302)	(6,820)
Stock-based compensation - SARs market-to-market													(748)	0	0
Restructuring charges		$ (2,892)									$ (10,524)		(15,918)	(6,031)	0
Executive search fees													(80)	(235)	(454)
Professional fees related to control remediation													(1,130)	(2,430)	0
Sales and use tax audit													(25)	(113)	(203)
Other professional fees													(2,241)	(507)	0
Goodwill impairment					$ (18,400)	$ (27,900)							0	(46,319)	0
Intangible and long-lived asset impairment						(13,800)							0	(18,121)	0
Senior leadership transition and other employee-related costs													0	(1,410)	0
Obsolete retail inventory													0	(950)	0
Professional fees related to ASC 606 implementation													0	(1,092)	(829)
Business development realignment													0	0	(715)
Change in fair value of contingent consideration													0	0	(677)
Czech currency impact on procurement margin													0	0	(860)
Income (loss) from operations	$ 3,588	3,762	$ 4,063	$ (371)	(28,232)	(43,312)	$ 2,377	$ 984	$ 3,692	$ 3,361	7,454	$ (39,951)	11,042	(68,183)	33,546
Interest income													366	218	97
Interest expense													(14,097)	(7,749)	(4,729)
Other, net		(1,735)	279	(440)					(161)		(1,896)		(3,686)	(1,616)	(1,788)
(Loss) income before income taxes		(2,312)	1,960	(3,458)	(30,926)	(45,363)	326	(1,368)	(1,499)	(1,042)	(3,811)	(46,404)	(6,375)	(77,330)	27,126
(Benefit) provision for income tax		1,250	(2,468)	1,414	1,536	243	(625)	(506)	(1,053)	(1,131)	197	(889)	(3,700)	647	(11,257)
Net (loss) income	$ (6,461)	$ (1,062)	$ (508)	$ (2,044)	$ (29,390)	$ (45,120)	$ (299)	$ (1,874)	$ (2,552)	$ (2,173)	$ (3,614)	$ (47,293)	$ (10,075)	$ (76,683)	$ 15,869

Business Segments - Assets by S

Business Segments - Assets by Segment (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2017
Segment Reporting Information [Line Items]
Total assets	$ 629,283	$ 679,471	$ 630,267	$ 598,988	$ 621,729	$ 661,735	$ 644,617	$ 634,195	$ 650,035
Operating Segments | North America
Segment Reporting Information [Line Items]
Total assets	424,775				398,432
Operating Segments | EMEA
Segment Reporting Information [Line Items]
Total assets	140,013				160,228
Operating Segments | LATAM
Segment Reporting Information [Line Items]
Total assets	46,822				43,031
Other
Segment Reporting Information [Line Items]
Total assets	$ 17,673				$ 20,038

Business Segments - Long-lived

Business Segments - Long-lived Assets by Segment (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Dec. 31, 2018
Segment Reporting Information [Line Items]
Property and equipment, net	$ 37,224	$ 36,837	$ 82,933
Operating Segments | North America
Segment Reporting Information [Line Items]
Property and equipment, net	2,713		11,078
Operating Segments | EMEA
Segment Reporting Information [Line Items]
Property and equipment, net	12,675		51,131
Operating Segments | LATAM
Segment Reporting Information [Line Items]
Property and equipment, net	463		598
Other
Segment Reporting Information [Line Items]
Property and equipment, net	$ 21,373		$ 20,126

Quarterly Selected Financial _3

Quarterly Selected Financial Information (Unaudited) (Details) - USD ($)	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Condensed Financial Statements, Captions [Line Items]
Revenue	$ 319,074,000	$ 287,688,000	$ 283,861,000	$ 267,211,000	$ 293,977,000	$ 270,844,000	$ 281,988,000	$ 274,297,000	$ 551,072,000	$ 556,285,000	$ 838,760,000	$ 827,129,000	$ 1,157,834,000	$ 1,121,106,000	$ 1,138,370,000
Gross profit	62,106,000	69,495,000	68,398,000	62,010,000	59,066,000	63,967,000	64,941,000	65,839,000	130,408,000	130,780,000	199,903,000	194,747,000	262,009,000	253,813,000	275,508,000
(Loss) income from operations	3,588,000	3,762,000	4,063,000	(371,000)	(28,232,000)	(43,312,000)	2,377,000	984,000	3,692,000	3,361,000	7,454,000	(39,951,000)	11,042,000	(68,183,000)	33,546,000
Net loss	$ (6,461,000)	$ (1,062,000)	$ (508,000)	$ (2,044,000)	$ (29,390,000)	$ (45,120,000)	$ (299,000)	$ (1,874,000)	(2,552,000)	(2,173,000)	(3,614,000)	(47,293,000)	(10,075,000)	(76,683,000)	15,869,000
Basic and diluted (in USD per share)	$ (0.12)	$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)
Selling, general and administrative expenses		$ 59,751,000	$ 57,404,000	$ 55,830,000	$ 62,124,000	$ 56,167,000	$ 59,050,000	$ 61,196,000	$ 113,235,000	$ 120,246,000	172,986,000	$ 176,413,000	222,721,000	238,537,000	227,895,000
Goodwill impairment					18,400,000	27,900,000							0	46,319,000	0
Intangible and other asset impairments						13,800,000							0	18,121,000	$ 0
Long-lived asset impairment charge						$ 3,000,000
Capitalized contract cost, impairment loss					$ 1,300,000								$ 0	$ 1,300,000
Cost of Good Sold
Condensed Financial Statements, Captions [Line Items]
Prior period reclassification adjustment	$ 13,800,000
Selling, General and Administrative Expenses
Condensed Financial Statements, Captions [Line Items]
Prior period reclassification adjustment	$ (13,800,000)
Selling, general and administrative expenses											$ 9,400,000

Revision of Prior Period Fina_3

Revision of Prior Period Financial Statements - Revised Consolidated Statements of Income Amounts (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue	$ 319,074	$ 287,688	$ 283,861	$ 267,211	$ 293,977	$ 270,844	$ 281,988	$ 274,297	$ 551,072	$ 556,285	$ 838,760	$ 827,129	$ 1,157,834	$ 1,121,106	$ 1,138,370
Cost of goods sold		218,193	215,463	205,201	234,911	206,877	217,047	208,458	420,664	425,505	638,857	632,382	895,825	867,293	862,862
Gross profit	62,106	69,495	68,398	62,010	59,066	63,967	64,941	65,839	130,408	130,780	199,903	194,747	262,009	253,813	275,508
Selling, general and administrative expenses		59,751	57,404	55,830	62,124	56,167	59,050	61,196	113,235	120,246	172,986	176,413	222,721	238,537	227,895
Restructuring charges		2,892									10,524		15,918	6,031	0
(Loss) income from operations	3,588	3,762	4,063	(371)	(28,232)	(43,312)	2,377	984	3,692	3,361	7,454	(39,951)	11,042	(68,183)	33,546
Other, net		(1,735)	279	(440)					(161)		(1,896)		(3,686)	(1,616)	(1,788)
Total other expense		(6,074)	(2,103)	(3,087)					(5,191)		(11,265)		(17,417)	(9,147)	(6,420)
(Loss) income before income taxes		(2,312)	1,960	(3,458)	(30,926)	(45,363)	326	(1,368)	(1,499)	(1,042)	(3,811)	(46,404)	(6,375)	(77,330)	27,126
Provision (benefit) for income tax		(1,250)	2,468	(1,414)	(1,536)	(243)	625	506	1,053	1,131	(197)	889	3,700	(647)	11,257
Net loss	$ (6,461)	$ (1,062)	$ (508)	$ (2,044)	$ (29,390)	$ (45,120)	$ (299)	$ (1,874)	$ (2,552)	$ (2,173)	$ (3,614)	$ (47,293)	$ (10,075)	$ (76,683)	$ 15,869
Basic (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29
Diluted (loss) earnings per share (in USD per share)		$ (0.02)	$ (0.01)	$ (0.04)	$ (0.57)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.05)	$ (0.04)	$ (0.07)	$ (0.90)	$ (0.19)	$ (1.47)	$ 0.29
Comprehensive income (loss)		$ (2,798)	$ (255)	$ (1,297)	$ (30,519)	$ (46,829)	$ (5,906)	$ 1,490	$ (1,552)	$ (4,416)	$ (4,350)	$ (51,244)	$ (8,213)	$ (81,765)	$ 17,589
Adjusted EBITDA													$ 49,045	27,315	57,494
As Reported
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue		286,525	284,053	267,239	294,195	270,850	281,967	274,539	551,291	556,506	837,816	827,356		1,121,551	1,138,361
Cost of goods sold		218,356	214,986	206,043	234,077	206,808	217,096	208,472	421,029	425,568	639,385	632,376		866,453	862,903
Gross profit		68,169	69,067	61,196	60,118	64,042	64,871	66,067	130,262	130,938	198,431	194,980		255,098	275,458
Selling, general and administrative expenses		59,938	58,661	55,805	62,812	56,142	59,002	61,167	114,466	120,169	174,404	176,312		239,124	227,253
Restructuring charges		3,055									10,687
(Loss) income from operations		2,086	3,475	(1,160)	(27,868)	(43,212)	2,355	1,241	2,315	3,596	4,401	(39,617)		(67,485)	34,138
Other, net		(1,736)	279	(740)					(460)		(2,196)
Total other expense		(6,075)	(2,103)	(3,387)					(5,490)		(11,565)
(Loss) income before income taxes		(3,989)	1,372	(4,547)	(30,562)	(45,263)	304	(1,111)	(3,175)	(807)	(7,164)	(46,070)		(76,632)	27,718
Provision (benefit) for income tax		(1,815)	2,541	(2,085)	(1,312)	(326)	603	573	456	1,176	(1,359)	851		(461)	11,288
Net loss		$ (2,174)	$ (1,169)	$ (2,462)	$ (29,250)	$ (44,937)	$ (299)	$ (1,684)	$ (3,631)	$ (1,983)	$ (5,805)	$ (46,921)		$ (76,171)	$ 16,430
Basic (loss) earnings per share (in USD per share)		$ (0.04)	$ (0.02)	$ (0.05)	$ (0.56)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.07)	$ (0.04)	$ (0.11)	$ (0.90)		$ (1.46)	$ 0.31
Diluted (loss) earnings per share (in USD per share)		$ (0.04)	$ (0.02)	$ (0.05)	$ (0.56)	$ (0.87)	$ (0.01)	$ (0.03)	$ (0.07)	$ (0.04)	$ (0.11)	$ (0.90)		$ (1.46)	$ 0.30
Comprehensive income (loss)		$ (3,910)	$ (916)	$ (1,715)	$ (30,379)	$ (46,646)	$ (5,906)	$ 1,680	$ (2,631)	$ (4,226)	$ (6,541)	$ (50,872)		$ (81,251)	$ 18,150
Adjusted EBITDA														27,900	57,883
Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Revenue		1,163	(192)	(28)	(218)	(6)	21	(242)	(219)	(221)	944	(227)		(445)	9
Cost of goods sold		(163)	477	(842)	834	69	(49)	(14)	(365)	(63)	(528)	6		840	(41)
Gross profit		1,326	(669)	814	(1,052)	(75)	70	(228)	146	(158)	1,472	(233)		(1,285)	50
Selling, general and administrative expenses		(187)	(1,257)	25	(688)	25	48	29	(1,231)	77	(1,418)	101		(587)	642
Restructuring charges		(163)									(163)
(Loss) income from operations		1,676	588	789	(364)	(100)	22	(257)	1,377	(235)	3,053	(334)		(698)	(592)
Other, net		1	0	300					299		300
Total other expense		1	0	300					299		300
(Loss) income before income taxes		1,677	588	1,089	(364)	(100)	22	(257)	1,676	(235)	3,353	(334)		(698)	(592)
Provision (benefit) for income tax		565	(73)	671	(224)	83	22	(67)	597	(45)	1,162	38		(186)	(31)
Net loss		$ 1,112	$ 661	$ 418	$ (140)	$ (183)	$ 0	$ (190)	$ 1,079	$ (190)	$ 2,191	$ (372)		$ (512)	$ (561)
Basic (loss) earnings per share (in USD per share)		$ 0.02	$ 0.01	$ 0.01	$ (0.01)	$ 0	$ 0	$ 0	$ 0.02	$ 0	$ 0.04	$ 0		$ (0.01)	$ (0.02)
Diluted (loss) earnings per share (in USD per share)		$ 0.02	$ 0.01	$ 0.01	$ (0.01)	$ 0	$ 0	$ 0	$ 0.02	$ 0	$ 0.04	$ 0		$ (0.01)	$ (0.01)
Comprehensive income (loss)		$ 1,112	$ 661	$ 418	$ (140)	$ (183)	$ 0	$ (190)	$ 1,079	$ (190)	$ 2,191	$ (372)		$ (514)	$ (561)
Adjusted EBITDA														$ (585)	$ (389)

Revision of Prior Period Fina_4

Revision of Prior Period Financial Statements - Revised Consolidated Balance Sheet Amounts (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Accounts receivable, net of allowance for doubtful accounts of $3,830 and $4,880, respectively	$ 202,406	$ 191,145	$ 188,614	$ 184,277	$ 193,186	$ 188,605	$ 185,290	$ 183,084	$ 205,448
Unbilled revenue	48,396	65,370	60,554	50,940	46,252	59,734	47,678	47,442
Inventories	34,977	63,996	51,172	46,624	55,715
Prepaid expenses	10,680	13,247	14,406	13,518	16,256
Other current assets	7,301	13,479	28,915	36,394	10,733	43,323	26,656	34,109	38,200
Total current assets	374,665	425,042	377,660	357,604	372,639	397,915	349,255	366,518	383,485
Total assets	629,283	679,471	630,267	598,988	621,729	661,735	644,617	634,195	650,035
Property and equipment, net	37,224	36,837			82,933
Accounts payable	142,136	168,423	139,591	148,532	158,028	161,140	122,336	120,197	141,108
Accrued expenses	50,975	43,933	37,788	31,591	35,698	36,175	35,022	40,717	35,026
Deferred revenue	9,568	18,364	21,497		17,614
Other current liabilities	35,665	33,339	35,776	33,695	28,190	23,504	24,672	25,942	25,927
Total current liabilities	246,437	274,894	392,327	373,686	382,266	251,523	338,590	218,380	219,681
Deferred income taxes	8,053	7,684	7,722	7,695	7,605	11,735	11,828	11,800	11,634
Total liabilities	451,031	498,978	448,659	418,411	440,774	451,835	388,640	356,353	367,112
Accumulated other comprehensive loss	(22,449)	(25,083)	(23,337)	(23,599)	(24,311)
Retained earnings	36,855	43,335	44,400	44,907	46,771	76,160	121,280	121,581	122,820
Total stockholders' equity	178,252	180,493	181,608	180,577	180,955	209,900	255,977	277,842	282,923	$ 262,161
Total liabilities and stockholders' equity	$ 629,283	679,471	630,267	598,988	621,729	661,735	644,617	634,195	650,035
As Reported
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Accounts receivable, net of allowance for doubtful accounts of $3,830 and $4,880, respectively		190,992	188,687	184,359	193,253	188,744	185,222	183,012	205,386
Unbilled revenue		65,584	60,911	51,166	46,474	59,961	47,906	47,685
Inventories		64,136	51,553	46,927	56,001
Prepaid expenses		13,973	15,132	14,245	16,982
Other current assets		13,271	28,707	36,188	10,379	43,005	26,296	33,716	37,865
Total current assets		425,761	378,989	358,736	373,586	397,963	349,055	366,296	383,088
Total assets		680,067	631,596	600,120	622,676	661,783	644,417	633,973	649,638
Property and equipment, net		36,714
Accounts payable		169,173	140,492	149,813	158,449	161,389	122,452	120,260	141,164
Accrued expenses		44,096	37,446	31,339	35,474	35,539	34,386	40,081	34,391
Deferred revenue		18,526	21,532
Other current liabilities		32,325	34,877	31,493	26,231	21,535	22,770	24,073	24,078
Total current liabilities		274,955	392,022	372,513	380,504	249,167	336,168	215,938	217,253
Deferred income taxes		8,257	8,295	8,268	8,178	12,143	12,236	12,208	12,043
Total liabilities		499,612	448,927	417,811	439,585	449,887	386,626	354,319	365,093
Accumulated other comprehensive loss		(25,045)	(23,309)	(23,562)	(24,309)
Retained earnings		43,259	45,433	46,602	48,905	78,156	123,094	123,393	124,442
Total stockholders' equity		180,455	182,669	182,309	183,091	211,896	257,791	279,654	284,545
Total liabilities and stockholders' equity		680,067	631,596	600,120	622,676	661,783	644,417	633,973	649,638
Adjustments
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Accounts receivable, net of allowance for doubtful accounts of $3,830 and $4,880, respectively		153	(73)	(82)	(67)	(139)	68	72	62
Unbilled revenue		(214)	(357)	(226)	(222)	(227)	(228)	(243)
Inventories		(140)	(381)	(303)	(286)
Prepaid expenses		(726)	(726)	(727)	(726)
Other current assets		208	208	206	354	318	360	393	335
Total current assets		(719)	(1,329)	(1,132)	(947)	(48)	200	222	397
Total assets		(596)	(1,329)	(1,132)	(947)	(48)	200	222	397
Property and equipment, net		123
Accounts payable		(750)	(901)	(1,281)	(421)	(249)	(116)	(63)	(56)
Accrued expenses		(163)	342	252	224	636	636	636	635
Deferred revenue		(162)	(35)
Other current liabilities		1,014	899	2,202	1,959	1,969	1,902	1,869	1,849
Total current liabilities		(61)	305	1,173	1,762	2,356	2,422	2,442	2,428
Deferred income taxes		(573)	(573)	(573)	(573)	(408)	(408)	(408)	(409)
Total liabilities		(634)	(268)	600	1,189	1,948	2,014	2,034	2,019
Accumulated other comprehensive loss		(38)	(28)	(37)	(2)
Retained earnings		76	(1,033)	(1,695)	(2,134)	(1,996)	(1,814)	(1,812)	(1,622)
Total stockholders' equity		38	(1,061)	(1,732)	(2,136)	(1,996)	(1,814)	(1,812)	(1,622)
Total liabilities and stockholders' equity		$ (596)	$ (1,329)	$ (1,132)	$ (947)	$ (48)	$ 200	$ 222	$ 397

Revision of Prior Period Fina_5

Revision of Prior Period Financial Statements - Revised Consolidated Statements of Cash Flows Amounts (Details) - USD ($) $ in Thousands	3 Months Ended								6 Months Ended		9 Months Ended		12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Jun. 30, 2019	Jun. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Cash flows from operating activities:
Net (loss) income	$ (6,461)	$ (1,062)	$ (508)	$ (2,044)	$ (29,390)	$ (45,120)	$ (299)	$ (1,874)	$ (2,552)	$ (2,173)	$ (3,614)	$ (47,293)	$ (10,075)	$ (76,683)	$ 15,869
Deferred income taxes													(879)	(4,604)	4,073
Accounts receivable and unbilled revenue				3,928					(10,099)		(21,488)		(12,254)	4,470	(41,871)
Inventories				9,165					4,582		(8,913)		20,980	(16,039)	(4,245)
Prepaid expenses and other assets				274					(4,163)		(28,985)		(6,529)	2,120	(13,882)
Accounts payable				(9,207)					(18,146)		12,078		(15,634)	21,585	18,096
Accrued expenses and other liabilities				(610)					22,551		23,868		22,843	5,190	12,107
Net cash (used in) provided by operating activities				5,492					1,289		(9,655)		22,470	23,058	11,698
Cash flows from investing activities:
Purchases of property and equipment											(10,135)		(13,378)	(11,263)	(12,483)
Net cash used in investing activities											(10,525)		$ (14,099)	(11,141)	(12,483)
As Reported
Cash flows from operating activities:
Net (loss) income		(2,174)	(1,169)	(2,462)	(29,250)	(44,937)	(299)	(1,684)	(3,631)	(1,983)	(5,805)	(46,921)		(76,171)	16,430
Deferred income taxes														(4,441)	4,072
Accounts receivable and unbilled revenue				3,924					(10,225)		(21,245)			4,112	(41,877)
Inventories				9,149					4,488		(8,767)			(16,325)
Prepaid expenses and other assets				116					(4,318)		(29,141)			1,432	(13,547)
Accounts payable				(8,351)					(17,670)		12,403			21,959	18,152
Accrued expenses and other liabilities				(870)					23,529		25,378			5,473	11,162
Net cash (used in) provided by operating activities				5,492					1,289		(9,778)			23,058	11,698
Cash flows from investing activities:
Purchases of property and equipment											(10,012)
Net cash used in investing activities											(10,402)
Adjustments
Cash flows from operating activities:
Net (loss) income		$ 1,112	$ 661	418	$ (140)	$ (183)	$ 0	$ (190)	1,079	$ (190)	2,191	$ (372)		(512)	(561)
Deferred income taxes														(163)	1
Accounts receivable and unbilled revenue				4					126		(243)			358	6
Inventories				16					94		(146)			286
Prepaid expenses and other assets				158					155		156			688	(335)
Accounts payable				(856)					(476)		(325)			(374)	(56)
Accrued expenses and other liabilities				260					(978)		(1,510)			(283)	945
Net cash (used in) provided by operating activities				$ 0					$ 0		123			$ 0	$ 0
Cash flows from investing activities:
Purchases of property and equipment											(123)
Net cash used in investing activities											$ (123)

Uncategorized Items - inwk20191

Label	Element	Value
Accounting Standards Update 2014-09 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ 482,000
Accounting Standards Update 2014-09 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	482,000
Accounting Standards Update 2016-09 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	2,291,000
Accounting Standards Update 2016-09 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	198,000
Accounting Standards Update 2016-09 [Member] | Additional Paid-in Capital [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	2,093,000
Accounting Standards Update 2016-16 [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	152,000
Accounting Standards Update 2016-16 [Member] | Retained Earnings [Member]
Cumulative Effect of New Accounting Principle in Period of Adoption	us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption	$ 152,000