Smartsheet (SMAR) 10-Q 11 Dec 19 2020 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Oct. 31, 2019	Nov. 30, 2019
Cover page.
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2019
Document Transition Report	false
Entity File Number	001-38464
Entity Registrant Name	Smartsheet Inc.
Entity Incorporation, State or Country Code	WA
Entity Tax Identification Number	20-2954357
Entity Address, Address Line One	10500 NE 8th Street, Suite 1300
Entity Address, City or Town	Bellevue,
Entity Address, State or Province	WA
Entity Address, Postal Zip Code	98004
City Area Code	(844)
Local Phone Number	324-2360
Title of 12(b) Security	Class A common stock, no par value per share
Trading Symbol	SMAR
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Non-accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	true
Entity Ex Transition Period	false
Entity Shell Company	false
Entity Common Stock Shares Outstanding		117,477,938
Document Fiscal Year Focus	2020
Amendment Flag	false
Document Fiscal Period Focus	Q3
Entity Central Index Key	0001366561
Current Fiscal Year End Date	--01-31

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations and Comprehensive Loss - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Revenue
Revenues	$ 71,525	$ 46,868	$ 192,363	$ 125,571
Cost of revenue
Total cost of revenue	14,098	8,704	37,248	24,182
Gross profit	57,427	38,164	155,115	101,389
Operating expenses
Research and development	25,049	15,599	67,496	42,855
Sales and marketing	50,896	30,084	125,569	76,723
General and administrative	13,330	8,888	35,728	24,211
Total operating expenses	89,275	54,571	228,793	143,789
Loss from operations	(31,848)	(16,407)	(73,678)	(42,400)
Interest income	2,810	1,016	6,073	2,092
Other income (expense), net	187	(156)	(243)	(1,782)
Net loss before income tax provision (benefit)	(28,851)	(15,547)	(67,848)	(42,090)
Income tax provision (benefit)	5	22	(68)	110
Net loss	$ (28,856)	$ (15,569)	$ (67,780)	$ (42,200)
Net loss per share attributable to common shareholders, basic and diluted (in usd per share)	$ (0.25)	$ (0.15)	$ (0.61)	$ (0.55)
Weighted-average shares outstanding used to compute net loss per share attributable to common shareholders, basic and diluted (in shares)	116,861	102,822	111,401	76,065
Subscription
Revenue
Revenues	$ 64,355	$ 41,520	$ 172,991	$ 111,048
Cost of revenue
Total cost of revenue	8,867	4,873	23,050	13,697
Professional services
Revenue
Revenues	7,170	5,348	19,372	14,523
Cost of revenue
Total cost of revenue	$ 5,231	$ 3,831	$ 14,198	$ 10,485

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Oct. 31, 2019	Jan. 31, 2019
Current assets
Cash and cash equivalents	$ 513,357	$ 213,085
Short-term investments	50,000	0
Accounts receivable, net of allowances of $2,224 and $1,234, respectively	42,634	30,173
Prepaid expenses and other current assets	9,369	3,922
Total current assets	615,360	247,180
Long-term assets
Restricted cash	1,051	2,620
Deferred commissions	40,946	29,014
Property and equipment, net	26,915	22,540
Operating lease right-of-use assets	56,744
Intangible assets, net	16,005	1,827
Goodwill	16,497	5,496
Other long-term assets	1,259	67
Total assets	774,777	308,744
Current liabilities
Accounts payable	4,024	4,658
Accrued compensation and related benefits	29,703	25,557
Other accrued liabilities	13,285	6,544
Operating lease liabilities, current	11,041
Finance lease liabilities, current	3,025
Finance lease liabilities, current		3,768
Deferred revenue	135,021	95,766
Total current liabilities	196,099	136,293
Operating lease liabilities, non-current	48,668
Finance lease liabilities, non-current	2,156
Finance lease liabilities, non-current		2,164
Deferred revenue, non-current	817	367
Other long-term liabilities	0	2,928
Total liabilities	247,740	141,752
Commitments and contingencies (Note 12)
Shareholders’ equity
Preferred stock	0	0
Additional paid-in capital	755,334	327,510
Accumulated deficit	(228,297)	(160,518)
Total shareholders’ equity	527,037	166,992
Total liabilities and shareholders’ equity	774,777	308,744
Common Class A
Shareholders’ equity
Common stock	0	0
Common Class B
Shareholders’ equity
Common stock	$ 0	$ 0

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2019	Jan. 31, 2019
Current assets
Accounts receivable, allowances	$ 2,224	$ 1,234
Shareholders’ equity
Preferred stock authorized (in shares)	10,000,000	10,000,000
Preferred stock issued (in shares)	0	0
Preferred stock outstanding (in shares)	0	0
Common Class A
Shareholders’ equity
Common stock authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	117,370,469	48,003,701
Common stock outstanding (in shares)	117,370,469	48,003,701
Common Class B
Shareholders’ equity
Common stock authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	0	56,967,742
Common stock outstanding (in shares)	0	56,967,742

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Change in Convertible Preferred Stock and Shareholders' Equity (Deficit) - USD ($) $ in Thousands	Total	Common Stock (Class A and B)	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Income
Beginning balance, convertible preferred stock (in shares) at Jan. 31, 2018	67,619,377
Beginning balance, convertible preferred stock at Jan. 31, 2018	$ 112,687
Increase (Decrease) in Temporary Equity [Roll Forward]
Conversion of convertible preferred stock to common stock in connection with initial public offering (in shares)	(67,619,377)
Conversion of convertible preferred stock to common stock in connection with initial public offering	$ (112,687)
Ending balance, convertible preferred stock (in shares) at Oct. 31, 2018	0
Ending balance, convertible preferred stock at Oct. 31, 2018	$ 0
Beginning balance, common stock (in shares) at Jan. 31, 2018		20,280,741
Beginning balance at Jan. 31, 2018	(80,741)	$ 0	$ 25,892	$ (106,633)	$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		2,675,607
Issuance of common stock under employee stock plans	6,757		6,757
Issuance of common stock upon net exercise of warrant (in shares)		134,603
Issuance of common stock upon net exercise of warrant	2,598		2,598
Issuance of common stock in connection with initial public offering, net of underwriting discounts, commissions, and issuance costs (in shares)		11,745,088
Issuance of common stock in connection with initial public offering, net of underwriting discounts, commissions, and issuance costs	160,413		160,413
Conversion of convertible preferred stock to common stock in connection with initial public offering (in shares)		68,479,732
Conversion of convertible preferred stock to common stock in connection with initial public offering	112,687		112,687
Share-based compensation expense	12,098		12,098
Comprehensive loss	(42,198)			(42,198)
Ending balance, common stock (in shares) at Oct. 31, 2018		103,315,771
Ending balance at Oct. 31, 2018	$ 171,614	$ 0	320,445	(148,831)	0
Beginning balance, convertible preferred stock (in shares) at Jul. 31, 2018	0
Beginning balance, convertible preferred stock at Jul. 31, 2018	$ 0
Ending balance, convertible preferred stock (in shares) at Oct. 31, 2018	0
Ending balance, convertible preferred stock at Oct. 31, 2018	$ 0
Beginning balance, common stock (in shares) at Jul. 31, 2018		102,652,995
Beginning balance at Jul. 31, 2018	176,427	$ 0	309,691	(133,264)	0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		662,776
Issuance of common stock under employee stock plans	4,596		4,596
Share-based compensation expense	6,158		6,158
Comprehensive loss	(15,567)			(15,567)
Ending balance, common stock (in shares) at Oct. 31, 2018		103,315,771
Ending balance at Oct. 31, 2018	$ 171,614	$ 0	320,445	(148,831)	0
Beginning balance, convertible preferred stock (in shares) at Jan. 31, 2019	0
Beginning balance, convertible preferred stock at Jan. 31, 2019	$ 0
Ending balance, convertible preferred stock (in shares) at Oct. 31, 2019	0
Ending balance, convertible preferred stock at Oct. 31, 2019	$ 0
Beginning balance, common stock (in shares) at Jan. 31, 2019		104,971,443
Beginning balance at Jan. 31, 2019	166,992	$ 0	327,510	(160,518)	0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		3,374,026
Issuance of common stock under employee stock plans	22,431		22,431
Issuance of common stock in connection with initial public offering, net of underwriting discounts, commissions, and issuance costs (in shares)		9,025,000
Issuance of common stock in connection with initial public offering, net of underwriting discounts, commissions, and issuance costs	378,982		378,982
Share-based compensation expense	26,411		26,411
Comprehensive loss	(67,779)			(67,779)
Ending balance, common stock (in shares) at Oct. 31, 2019		117,370,469
Ending balance at Oct. 31, 2019	$ 527,037	$ 0	755,334	(228,297)	0
Beginning balance, convertible preferred stock (in shares) at Jul. 31, 2019	0
Beginning balance, convertible preferred stock at Jul. 31, 2019	$ 0
Ending balance, convertible preferred stock (in shares) at Oct. 31, 2019	0
Ending balance, convertible preferred stock at Oct. 31, 2019	$ 0
Beginning balance, common stock (in shares) at Jul. 31, 2019		116,347,632
Beginning balance at Jul. 31, 2019	536,941	$ 0	736,383	(199,442)	0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		1,022,837
Issuance of common stock under employee stock plans	8,329		8,329
Issuance of common stock in connection with initial public offering, net of underwriting discounts, commissions, and issuance costs	12		12
Share-based compensation expense	10,610		10,610
Comprehensive loss	(28,855)			(28,855)
Ending balance, common stock (in shares) at Oct. 31, 2019		117,370,469
Ending balance at Oct. 31, 2019	$ 527,037	$ 0	$ 755,334	$ (228,297)	$ 0

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018
Cash flows from operating activities
Net loss	$ (67,780)	$ (42,200)
Adjustments to reconcile net loss to net cash used in operating activities:
Share-based compensation expense	25,688	11,984
Remeasurement of convertible preferred stock warrant liability	0	1,326
Depreciation of property and equipment	7,857	5,060
Amortization of deferred commission costs	13,676	7,342
Unrealized foreign currency (gain)/loss	(7)	115
Amortization of intangible assets	1,913	382
Amortization of operating lease right-of-use assets	5,656
Changes in operating assets and liabilities:
Accounts receivable	(11,688)	(8,980)
Prepaid expenses and other current assets	(5,756)	(1,510)
Operating lease right-of-use assets	(9,012)
Other long-term assets	(192)	49
Accounts payable	(237)	941
Other accrued liabilities	6,731	2,792
Accrued compensation and related benefits	5,862	4,791
Deferred commissions	(25,608)	(16,400)
Other long-term liabilities	(1,003)	588
Deferred revenue	38,675	26,870
Operating lease liabilities	4,397
Net cash used in operating activities	(10,828)	(6,850)
Cash flows from investing activities
Purchases of short-term investments	(50,000)	0
Purchases of long-term investments	(1,000)	0
Purchases of property and equipment	(4,186)	(4,372)
Capitalized internal-use software development costs	(5,190)	(2,156)
Payments for business acquisition, net of cash acquired	(26,659)	0
Net cash used in investing activities	(87,035)	(6,528)
Cash flows from financing activities
Proceeds from initial public offering of common stock, net of underwriters' discounts and commissions	0	163,844
Proceeds from follow-on offering of common stock, net of underwriters' discounts and commissions	379,828	0
Payments on principal of finance leases	(3,114)	(2,520)
Payments of deferred offerings costs	(798)	(2,388)
Proceeds from exercise of stock options	12,961	3,087
Proceeds from Employee Stock Purchase Plan	7,687	4,832
Net cash provided by financing activities	396,564	166,855
Effects of changes in foreign currency exchange rates on cash, cash equivalents, and restricted cash	2	(73)
Net increase in cash, cash equivalents, and restricted cash	298,703	153,404
Cash, cash equivalents, and restricted cash
Beginning of period	215,705	61,059
End of period	514,408	214,463
Supplemental disclosures
Cash paid for interest	185	257
Purchases of fixed assets under finance leases	2,364
Purchases of fixed assets under finance leases		2,639
Right-of-use assets obtained in exchange for new operating lease liabilities	9,012
Accrued purchases of property and equipment (including internal-use software)	873	480
Deferred offering costs, accrued but not yet paid	60	215
Share-based compensation expense capitalized in internal-use software development costs	$ 724	$ 114

Overview and Basis of Presentat

Overview and Basis of Presentation	9 Months Ended
	Oct. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Overview and Basis of Presentation	Overview and Basis of Presentation Description of business Smartsheet Inc. (the “Company,” “we,” “our”) was incorporated in the State of Washington in 2005, and is headquartered in Bellevue, Washington. The Company is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale. Customers access their accounts online via a web-based interface or a mobile application. Some customers also purchase the Company ’ s professional services, which primarily consist of consulting and training services. Follow-on offering On June 14, 2019, we completed a public equity offering in which we issued and sold 9,025,000 shares of Class A common stock, inclusive of the exercised over-allotment option, at a public offering price of $43.50 per share. In addition, 5,810,000 shares of the Company’s common stock were sold by selling shareholders of the Company, inclusive of the over-allotment, as part of this offering. We received net proceeds of $379.0 million after deducting underwriting discounts and commissions of $12.8 million and other issuance costs of $0.9 million . We did not receive any proceeds from the sale of common stock by selling shareholders. Basis of presentation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) , and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2019 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended January 31, 2019, filed with the SEC on April 1, 2019. The condensed consolidated financial statements include the results of Smartsheet Inc. and its wholly owned subsidiaries, which are located in the United States, the United Kingdom, and Australia. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of our condensed consolidated financial statements. All such adjustments are of a normal, recurring nature. The results of operations for the three and nine months ended October 31, 2019 are not necessarily indicative of results to be expected for the full year ending January 31, 2020 or for any other interim period, or for any future year. Use of estimates The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. Actual results could differ from those estimates. The Company’s most significant estimates and judgments involve revenue recognition with respect to the allocation of transaction consideration for the Company’s offerings; determination of the amortization period for capitalized sales commission costs; capitalization of internal-use software development costs; valuation of assets and liabilities acquired as part of business combinations; and incremental borrowing rate estimates for operating leases, among others. Collapse of dual class common stock structure On September 19, 2019, all outstanding shares of the Company’s Class B common stock automatically converted into the same number of shares of the Company's Class A common stock, pursuant to the terms of the Company's amended and restated articles of incorporation (the “Articles”). No additional shares of Class B common stock will be issued following such conversion. The conversion occurred pursuant to the Articles, which provides that each share of Class B common stock would convert automatically, without further action by the Company, into one share of Class A common stock at the close of business on the date on which the outstanding shares of Class B common stock represented less than 15% of the aggregate number of shares of Class A common stock and Class B common stock then outstanding. In accordance with the Articles, the shares of Class B common stock that converted as a result of the automatic conversion were retired and will not be reissued by the Company.

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Oct. 31, 2019
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Segment information The Company operates as one operating segment. The Company’s chief operating decision maker is its Chief Executive Officer, who reviews financial information for purposes of making operating decisions, assessing financial performance, and allocating resources. Restricted cash Restricted cash as of October 31, 2019 consisted of $1.1 million primarily related to security deposits for the Company’s Bellevue, Boston, London, and Edinburgh leases. Restricted cash as of January 31, 2019 consisted of $1.8 million related to collateral for irrevocable letters of credit and $0.8 million related to security deposits. The amount of letters of credit that were outstanding as of January 31, 2019 were still in effect as of October 31, 2019 , however they are now on an unsecured basis and as such the collateral was released. Cash as reported on the condensed consolidated statements of cash flows includes the aggregate amounts of cash and cash equivalents and restricted cash as shown on the condensed consolidated balance sheets. Cash as reported on the condensed consolidated statements of cash flows consists of the following (in thousands): October 31, 2019 2018 Cash and cash equivalents $ 513,357 $ 212,028 Restricted cash 1,051 2,435 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statement of cash flows $ 514,408 $ 214,463 Internal-use software development costs The Company capitalizes certain qualifying costs incurred during the application development stage in connection with the development of internal-use software. Costs related to preliminary project activities and post-implementation activities are expensed in research and development (“R&D”) as incurred. R&D expenses consist primarily of employee- related costs, hardware- and software-related costs, costs of outside services used to supplement our internal staff, and overhead allocations. Internal-use software costs of $2.2 million were capitalized in the three months ended October 31, 2019 , of which $1.9 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $1.7 million were capitalized in the three months ended October 31, 2018 , of which $1.0 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $6.0 million were capitalized in the nine months ended October 31, 2019 , of which $4.3 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $2.5 million were capitalized in the nine months ended October 31, 2018 , of which $1.0 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Capitalized software development costs are included within property and equipment, net on the condensed consolidated balance sheets, and are amortized over the estimated useful life of the software, which is typically three years . The related amortization expense is recognized in the condensed consolidated statements of operations and comprehensive loss within the function that receives the benefit of the developed software. Amortization expense of capitalized internal-use software costs totaled $0.6 million and $0.2 million for the three months ended October 31, 2019 and 2018 , respectively, and $1.5 million and $0.6 million for the nine months ended October 31, 2019 and 2018 , respectively. The Company evaluates the useful lives of these assets and tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. Leases We determine if an arrangement is a lease at inception, and leases are classified at commencement as either operating or finance leases. Right-of-use (“ROU”) assets and lease liabilities are recognized at commencement date based on the present value of the future minimum lease payments over the lease term. Operating lease ROU assets are presented separately in long-term assets and finance lease ROU assets are included in property and equipment, net on the condensed consolidated balance sheets. As most of our operating leases do not provide an implicit rate, we use our incremental borrowing rate in determining the present value of future payments. This rate is an estimate of the collateralized borrowing rate we would incur on our future lease payments over a similar term based on the information available at commencement date. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. At October 31, 2019 we did not include any options to extend leases in our lease terms as we were not reasonably certain to exercise them. We utilize certain practical expedients and policy elections available under the lease accounting standard. For example, we do not record ROU assets or lease liabilities for leases with terms of 12 months or less, and we combine lease and non-lease components for contracts containing real estate leases. ROU assets are subject to evaluation for impairment or disposal on a basis consistent with other long-lived assets. Concentrations of risk and significant customers Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash, cash equivalents, short-term investments, and accounts receivable. The Company maintains its cash accounts with financial institutions where deposits, at times, exceed the Federal Deposit Insurance Corporation limits. No individual customers represented more than 10% of accounts receivable as of October 31, 2019 or January 31, 2019 . No individual customers represented more than 10% of revenue for the three or the nine months ended October 31, 2019 or 2018 . Recently adopted accounting pronouncements We adopted Accounting Standard Update (“ASU”) 2016-02, Leases - Topic 842 (“ASC 842”) on February 1, 2019 using the optional transition method described in ASU 2018-11, Leases - Targeted Improvements . Under the optional transition method, we recognized the cumulative effect of initially applying the guidance as an adjustment to the operating lease ROU assets and operating lease liabilities on our condensed consolidated balance sheet on February 1, 2019 without retrospective application to comparative periods. The new lease standard requires lessees to recognize ROU assets and lease liabilities on the balance sheet for operating leases, and also requires additional quantitative and qualitative disclosures to enable users of the financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. In adopting ASC 842, we utilized certain practical expedients available under the standard. These practical expedients include waiving reassessment of conclusions reached under the previous lease standard as to whether contracts contain leases and not recording ROU assets or lease liabilities for leases with terms of 12 months or less. As a result of implementing this guidance, we recognized a $53.4 million net operating ROU asset and a $55.3 million operating lease liability, inclusive of $1.9 million previously classified as deferred rent, in our condensed consolidated balance sheet as of February 1, 2019. The adoption of ASC 842 did not have an impact on our accumulated deficit on our condensed consolidated balance sheet as of February 1, 2019 and is not expected to have a material impact on our condensed consolidated statements of operations and comprehensive loss. See Note 11, Leases , of the accompanying notes to the condensed consolidated financial statements for additional information regarding our leases. Recent accounting pronouncements not yet adopted In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other-Internal-Use Software , which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. This guidance is effective for interim and annual reporting periods beginning after December 15, 2019, and early adoption is permitted. The Company does not expect that this ASU will have a material impact on its condensed consolidated financial statements.

Revenue from Contracts with Cus

Revenue from Contracts with Customers	9 Months Ended
	Oct. 31, 2019
Revenue from Contract with Customer [Abstract]
Revenue from Contracts with Customers	Revenue from Contracts with Customers During the three months ended October 31, 2019 and 2018 , the Company recognized $51.9 million and $31.7 million of subscription revenue, respectively, and $2.3 million and $1.4 million of professional services revenue, respectively, which were included in the deferred revenue balance as of July 31, 2019 and 2018 , respectively. During the nine months ended October 31, 2019 and 2018 , the Company recognized $86.7 million and $51.8 million of subscription revenue, respectively, and $2.0 million and $1.1 million of professional services revenue, respectively, which were included in the deferred revenue balance as of January 31, 2019 and 2018 , respectively. As of October 31, 2019 approximately $141.0 million of revenue, including amounts already invoiced and amounts contracted but not yet invoiced, was expected to be recognized from remaining performance obligations, of which $137.8 million related to subscription services and $3.2 million related to professional services. Approximately 97% of revenue related to remaining performance obligations is expected to be recognized in the next 12 months . Deferred commissions were $40.9 million as of October 31, 2019 and $29.0 million as of January 31, 2019 . Amortization expense for deferred commissions was $5.3 million and $2.8 million for the three months ended October 31, 2019 and 2018 , respectively, and $13.7 million and $7.3 million for the nine months ended October 31, 2019 and 2018 , respectively. Deferred commissions are amortized over a period of three years and the amortization expense is recorded in sales and marketing on the Company’s condensed consolidated statements of operations and comprehensive loss.

Deferred Commissions

Deferred Commissions	9 Months Ended
	Oct. 31, 2019
Revenue from Contract with Customer [Abstract]
Deferred Commissions	Revenue from Contracts with Customers During the three months ended October 31, 2019 and 2018 , the Company recognized $51.9 million and $31.7 million of subscription revenue, respectively, and $2.3 million and $1.4 million of professional services revenue, respectively, which were included in the deferred revenue balance as of July 31, 2019 and 2018 , respectively. During the nine months ended October 31, 2019 and 2018 , the Company recognized $86.7 million and $51.8 million of subscription revenue, respectively, and $2.0 million and $1.1 million of professional services revenue, respectively, which were included in the deferred revenue balance as of January 31, 2019 and 2018 , respectively. As of October 31, 2019 approximately $141.0 million of revenue, including amounts already invoiced and amounts contracted but not yet invoiced, was expected to be recognized from remaining performance obligations, of which $137.8 million related to subscription services and $3.2 million related to professional services. Approximately 97% of revenue related to remaining performance obligations is expected to be recognized in the next 12 months . Deferred commissions were $40.9 million as of October 31, 2019 and $29.0 million as of January 31, 2019 . Amortization expense for deferred commissions was $5.3 million and $2.8 million for the three months ended October 31, 2019 and 2018 , respectively, and $13.7 million and $7.3 million for the nine months ended October 31, 2019 and 2018 , respectively. Deferred commissions are amortized over a period of three years and the amortization expense is recorded in sales and marketing on the Company’s condensed consolidated statements of operations and comprehensive loss.

Net Loss Per Share

Net Loss Per Share	9 Months Ended
	Oct. 31, 2019
Earnings Per Share [Abstract]
Net Loss Per Share	Net Loss Per Share The following tables present calculations for basic and diluted net loss per share (in thousands, except share and per share data): Three Months Ended October 31, 2019 2018 Numerator: Net loss $ (28,856 ) $ (15,569 ) Denominator: Weighted-average common shares outstanding 116,861 102,822 Net loss per share, basic and diluted $ (0.25 ) $ (0.15 ) Nine Months Ended October 31, 2019 2018 Numerator: Net loss $ (67,780 ) $ (42,200 ) Denominator: Weighted-average common shares outstanding 111,401 76,065 Net loss per share, basic and diluted $ (0.61 ) $ (0.55 ) The following outstanding shares of common stock equivalents (in thousands) as of the periods presented were excluded from the computation of diluted net loss per share attributable to common shareholders for the periods presented because the impact of including them would have been anti-dilutive: October 31, 2019 2018 Shares subject to outstanding common stock awards 12,727 14,943 Shares issuable pursuant to the 2018 Employee Stock Purchase Plan 57 59 Total potentially dilutive shares 12,784 15,002

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Oct. 31, 2019
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements Assets and liabilities recorded at fair value in the condensed consolidated financial statements are categorized based upon the level of judgment associated with the inputs used to measure their fair value. The lowest level of significant input determines the placement of the fair value measurement within the following hierarchical levels: • Level 1: Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. • Level 2: Observable inputs, other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. • Level 3: Unobservable inputs that are supported by little or no market activity. The following tables present information about the Company’s financial assets and liabilities that are measured at fair value and indicate the fair value hierarchy of the valuation inputs used (in thousands): October 31, 2019 Level 1 Level 2 Level 3 Total Assets: Cash equivalents: Money market funds $ 283,026 $ — $ — $ 283,026 Certificates of deposit — 50,285 — 50,285 Short-term investments: Certificate of deposit — 50,000 — 50,000 Total assets $ 283,026 $ 100,285 $ — $ 383,311 January 31, 2019 Level 1 Level 2 Level 3 Total Assets: Cash equivalents: Money market funds $ 203,746 $ — $ — $ 203,746 Restricted cash: Certificates of deposit — 1,775 — 1,775 Total assets $ 203,746 $ 1,775 $ — $ 205,521 The carrying amounts of certain financial instruments, including cash held in banks, accounts receivable, and accounts payable, approximate fair value due to their short-term maturities and are excluded from the fair value tables above. It is the Company’s policy to recognize transfers of assets and liabilities between levels of the fair value hierarchy at the end of a reporting period. The Company does not transfer out of Level 3 and into Level 2 until observable inputs become available and reliable.

Business Combinations

Business Combinations	9 Months Ended
	Oct. 31, 2019
Business Combinations [Abstract]
Business Combinations	Business Combinations On May 1, 2019, we acquired 100% of the outstanding equity of Artefact Product Group, LLC (“Artefact Product Group” or “10,000ft”), a Washington limited liability company, pursuant to an Agreement and Plan of Merger (the “Merger Agreement”). The acquisition is complementary to our existing product capabilities and accelerates our time to market for a resource planning software solution. The aggregate consideration paid in exchange for all of the outstanding equity interests of Artefact Product Group was approximately $27.8 million in cash, after a working capital adjustment of $0.2 million and excluding cash acquired. Of the cash paid at closing, as of October 31, 2019, a total of $2.8 million remains held in escrow for another 6-month period after closing to secure our indemnification rights under the Merger Agreement. We accounted for the transaction as a business combination using the acquisition method of accounting. We allocated the purchase price to the tangible and identifiable intangible assets acquired and liabilities assumed based on their respective estimated fair values on the acquisition date. Excess purchase price consideration was recorded as goodwill, and is primarily attributable to the acquired assembled workforce and expected growth from the expansion of the acquired product offerings and customer base. The goodwill recognized upon acquisition is expected to be deductible for U.S. federal income tax purposes. We engaged a third-party valuation specialist to aid our analysis of the fair value of the acquired intangibles. All estimates, key assumptions, and forecasts were either provided by or reviewed by us. While we chose to utilize a third-party valuation specialist for assistance, the fair value analysis and related valuations reflect the conclusions of management and not those of any third party. 10,000ft’s results of operations have been included in the Company’s condensed consolidated results of operations since the acquisition date. The purchase price allocation as of the acquisition date was based on a preliminary valuation and is subject to revision as more detailed analyses are completed and additional information about the fair value of assets acquired and liabilities assumed becomes available. The major classes of assets and liabilities to which the Company preliminarily allocated the purchase price, net of the $0.2 million working capital adjustment, were as follows (in thousands): May 1, 2019 Cash $ 1,150 Current Assets 801 Intangible Assets 16,090 Goodwill 11,001 Current Liabilities (180 ) Deferred Revenue (1,030 ) Total $ 27,832 The estimated useful lives and fair values of the identifiable intangible assets at acquisition date were as follows (dollars in thousands): Fair Value Expected Useful Life Software Technology $ 8,000 5 years Customer Relationships 7,990 8 years Trade Name 100 32 months Total intangible assets $ 16,090 Fiscal 2019 Acquisition On January 11, 2019, Smartsheet Inc. purchased 100% of the issued and outstanding capital stock of TernPro, Inc. in an all-cash transaction for a total purchase price of $6.0 million . As a result of this acquisition, the Company recorded goodwill of $5.2 million ; identifiable intangible assets of $0.8 million , of which $0.5 million related to acquired software technology, and $0.3 million related to customer relationships; and other net assets of less than $0.1 million . In addition, the Company recorded a long-term liability of $1.0 million related to a holdback payable on the 18-month anniversary of the closing date. As of October 31, 2019, the liability of $1.0 million is classified as short-term, and is included within other accrued liabilities on the condensed consolidated balance sheet.

Goodwill and Net Intangible Ass

Goodwill and Net Intangible Assets	9 Months Ended
	Oct. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Net Intangible Assets	Goodwill and Net Intangible Assets The changes in the carrying amount of goodwill during the nine months ended October 31, 2019 were as follows (in thousands): Goodwill balance as of January 31, 2019 $ 5,496 Addition - acquisition of 10,000ft 11,181 Working capital adjustment - acquisition of 10,000ft (180 ) Goodwill balance as of October 31, 2019 $ 16,497 The following table presents the components of net intangible assets (in thousands): As of October 31, 2019 As of January 31, 2019 Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Acquired software technology $ 9,866 $ (1,769 ) $ 8,097 $ 1,866 $ (494 ) $ 1,372 Acquired customer relationships 8,350 (620 ) 7,730 360 (25 ) 335 Trade names 100 (19 ) 81 — — — Patents 170 (86 ) 84 170 (63 ) 107 Domain name 13 — 13 13 — 13 Total $ 18,499 $ (2,494 ) $ 16,005 $ 2,409 $ (582 ) $ 1,827 The components of intangible assets acquired as of the periods presented were as follows (in thousands): As of October 31, 2019 As of January 31, 2019 Net Carrying Amount Weighted Average Life (Years) Net Carrying Amount Weighted Average Life (Years) Acquired software technology $ 8,097 4.18 $ 1,372 2.31 Acquired customer relationships 7,730 7.33 335 2.86 Trade names 81 2.17 — — Total $ 15,908 5.70 $ 1,707 2.42 Amortization expense related to intangible assets was $0.8 million and $0.1 million for the three months ended October 31, 2019 and 2018 , respectively, and $1.9 million and $0.4 million fo r the nine months ended October 31, 2019 and 2018 , respectively. As of October 31, 2019 , estimated remaining amortization expense for the finite-lived intangible assets by fiscal year is as follows (in thousands): Remainder of fiscal 2020 $ 849 Fiscal 2021 3,358 Fiscal 2022 2,897 Fiscal 2023 2,608 Fiscal 2024 2,607 Thereafter 3,673 Total $ 15,992

Share-Based Compensation

Share-Based Compensation	9 Months Ended
	Oct. 31, 2019
Share-based Payment Arrangement [Abstract]
Share-Based Compensation	Share-Based Compensation The Company has issued incentive and non-qualifying stock options to employees and non-employee directors under the 2005 Stock Option/Restricted Stock Plan (the “2005 Plan”), the 2015 Equity Incentive Plan (the “2015 Plan”), and the 2018 Equity Incentive Plan (the “2018 Plan”). The Company has also issued restricted stock units (“RSUs”) to employees and non-employee directors pursuant to the 2015 Plan and the 2018 Plan. Employee stock options are granted with exercise prices at the fair value of the underlying common stock on the grant date, in general vest based on continuous employment over four years , and expire 10 years from the date of grant. Employee RSUs are measured based on the grant date fair value of the awards and in general vest based on continuous employment over four years . 2018 Employee Stock Purchase Plan In April 2018, we adopted our 2018 Employee Stock Purchase Plan (“ESPP”). The ESPP became effective on April 26, 2018, with the effective date of our initial public offering. Under our ESPP, eligible employees are able to acquire shares of our Class A common stock by accumulating funds through payroll deductions of up to 15% of their compensation, subject to plan limitations. Purchases are accomplished through participation in discrete offering periods. Each offering period is six months (commencing each March 25 and September 25) and consists of one six -month purchase period, unless otherwise determined by our board of directors or our compensation committee. The purchase price for shares of our common stock purchased under our ESPP is 85% of the lesser of the fair market value of our common stock on (i) the first trading day of the applicable offering period or (ii) the last trading day of the purchase period in the applicable offering period. The aggregate number of shares reserved for sale under our ESPP will increase automatically on February 1 of each of the first 10 calendar years after the first offering date under the ESPP by the number of shares equal to 1% of the total outstanding shares of our Class A common stock and Class B common stock as of the immediately preceding January 31 (rounded to the nearest whole share) or such lesser number of shares as may be determined by our board of directors in any particular year. The aggregate number of shares issued over the term of our ESPP, subject to stock-splits, recapitalizations or similar events, may not exceed 20,400,000 shares of our Class A common stock. Stock options The following table includes a summary of the option activity during the nine months ended October 31, 2019 : Options Outstanding Weighted-Average Exercise Price Outstanding at January 31, 2019 12,451,739 $ 5.72 Granted 600,592 38.37 Exercised and awarded (2,826,598 ) 4.59 Forfeited or canceled (401,660 ) 8.67 Outstanding at October 31, 2019 9,824,073 7.92 Exercisable at October 31, 2019 4,893,583 4.57 Restricted stock units The following table includes a summary of the RSU activity during the nine months ended October 31, 2019 : Number of Shares Underlying Outstanding RSUs Weighted-Average Grant-Date Fair Value per RSU Outstanding at January 31, 2019 845,199 $ 24.17 Granted 2,466,299 41.45 Vested (216,649 ) 21.23 Forfeited or canceled (192,147 ) 35.37 Outstanding at October 31, 2019 2,902,702 38.33 The following table includes a summary of shares available for issuance under our 2018 Plan and our 2018 ESPP during the nine months ended October 31, 2019 : Shares Available for Issuance 2018 Plan 2018 ESPP Balance at January 31, 2019 8,458,343 1,719,782 Authorized 5,248,572 1,049,714 Granted (3,066,891 ) (330,779 ) Forfeited (593,807 ) — Balance at October 31, 2019 10,046,217 2,438,717 As of October 31, 2019 , $1.8 million has been withheld on behalf of employees for a future purchase under the ESPP and is recorded in accrued compensation and related benefits. Share-based compensation expense Share-based compensation expense included in the condensed consolidated statements of operations and comprehensive loss was as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2019 2018 2019 2018 Cost of subscription revenue $ 366 $ 96 $ 957 $ 214 Cost of professional services revenue 343 149 858 346 Research and development 3,934 2,552 9,523 4,596 Sales and marketing 3,516 1,973 8,900 3,856 General and administrative 2,170 1,274 5,473 2,972 Total share-based compensation expense* $ 10,329 $ 6,044 $ 25,711 $ 11,984 *Includes amortization related to share-based compensation that was capitalized in internal-use software in previous periods.

Income Taxes

Income Taxes	9 Months Ended
	Oct. 31, 2019
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The provision for income taxes for interim tax periods is generally determined using an estimate of the Company’s annual effective tax rate, excluding jurisdictions for which no tax benefit can be recognized due to valuation allowances, and adjusted for discrete tax items in the period. Each quarter the Company updates its estimate of the annual effective tax rate and makes a cumulative adjustment if the estimated annual tax rate has changed. The Company’s effective tax rate generally differs from the U.S. federal statutory tax rate primarily due to a valuation allowance related to the Company’s U.S. federal and state deferred tax assets partially offset by the windfall from share-based compensation tax deductions. The Company recorded a provision for income taxes of less than $0.1 million and a benefit for income taxes of less than $0.1 million for the three and nine months ended October 31, 2019 , respectively, primarily attributable to the windfall from share-based compensation tax deductions offset by income taxes in foreign jurisdictions and state income taxes. The Company’s provision for income taxes for the three months ended October 31, 2018 was not significant to the Company’s operating results. The Company recorded a provision for income taxes of $0.1 million for the nine months ended October 31, 2018 , primarily attributable to income taxes in foreign jurisdictions and state income taxes.

Leases

Leases	9 Months Ended
	Oct. 31, 2019
Leases [Abstract]
Financing Leases	Leases Leases The Company has operating leases primarily related to corporate offices and certain equipment, and finance leases primarily related to data center equipment. Our leases have remaining lease terms of less than 1 year to 7 years , some of which include options to extend the leases for up to 5 years . The components of lease expense recorded in the condensed consolidated statements of operations and comprehensive loss were as follows (in thousands): Three Months Ended Nine Months Ended Operating lease cost $ 2,923 $ 8,287 Finance lease cost: Amortization of assets 1,185 3,182 Interest on lease liabilities 66 191 Short-term lease cost 177 446 Variable lease cost 493 1,328 Total lease costs $ 4,844 $ 13,434 Supplemental balance sheet information related to leases was as follows (in thousands): Financial Statement Line Item As of October 31, 2019 Assets: Operating lease assets Operating lease right-of-use assets $ 56,744 Finance lease assets Property and equipment, net 4,952 Total leased assets $ 61,696 Liabilities: Current Operating Operating lease liabilities, current $ 11,041 Finance Finance lease liabilities, current 3,025 Non-current Operating Operating lease liabilities, non-current 48,668 Finance Finance lease liabilities, non-current 2,156 Total lease liabilities $ 64,890 Other information related to leases was as follows (dollars in thousands): Nine Months Ended Supplemental cash flow information: Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases* $ 7,161 Operating cash flows from finance leases 185 Financing cash flows from finance leases 3,114 Right-of-use assets obtained in exchange for lease obligations: Operating leases 9,012 Finance leases 2,364 Weighted-average remaining lease term (in years): Operating leases 6.2 Finance leases 1.9 Weighted-average discount rate: Operating leases 6.1 % Finance leases 4.7 % *Includes cash paid for lease liability accretion of $2.8 million . As of October 31, 2019 , remaining maturities of lease liabilities were as follows (in thousands): Operating Leases Finance Leases Remainder of fiscal 2020 $ 2,876 $ 1,111 Fiscal 2021 11,443 2,599 Fiscal 2022 11,298 1,286 Fiscal 2023 11,545 426 Fiscal 2024 11,812 — Thereafter 23,064 — Total lease payments $ 72,038 $ 5,422 Less: imputed interest (12,329 ) (241 ) Total $ 59,709 $ 5,181 As of October 31, 2019 , we had signed leases for additional office space that had not yet commenced. Future non-cancelable lease payments associated with these agreements totaled $41.3 million , payable over lease terms ranging from 1 to 9 years . Total rent and related operating expenses recorded under Topic 840, the previous lease standard, were approximately $2.2 million and $5.4 million for the three and nine months ended October 31, 2018 , respectively.
Operating Leases	Leases Leases The Company has operating leases primarily related to corporate offices and certain equipment, and finance leases primarily related to data center equipment. Our leases have remaining lease terms of less than 1 year to 7 years , some of which include options to extend the leases for up to 5 years . The components of lease expense recorded in the condensed consolidated statements of operations and comprehensive loss were as follows (in thousands): Three Months Ended Nine Months Ended Operating lease cost $ 2,923 $ 8,287 Finance lease cost: Amortization of assets 1,185 3,182 Interest on lease liabilities 66 191 Short-term lease cost 177 446 Variable lease cost 493 1,328 Total lease costs $ 4,844 $ 13,434 Supplemental balance sheet information related to leases was as follows (in thousands): Financial Statement Line Item As of October 31, 2019 Assets: Operating lease assets Operating lease right-of-use assets $ 56,744 Finance lease assets Property and equipment, net 4,952 Total leased assets $ 61,696 Liabilities: Current Operating Operating lease liabilities, current $ 11,041 Finance Finance lease liabilities, current 3,025 Non-current Operating Operating lease liabilities, non-current 48,668 Finance Finance lease liabilities, non-current 2,156 Total lease liabilities $ 64,890 Other information related to leases was as follows (dollars in thousands): Nine Months Ended Supplemental cash flow information: Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases* $ 7,161 Operating cash flows from finance leases 185 Financing cash flows from finance leases 3,114 Right-of-use assets obtained in exchange for lease obligations: Operating leases 9,012 Finance leases 2,364 Weighted-average remaining lease term (in years): Operating leases 6.2 Finance leases 1.9 Weighted-average discount rate: Operating leases 6.1 % Finance leases 4.7 % *Includes cash paid for lease liability accretion of $2.8 million . As of October 31, 2019 , remaining maturities of lease liabilities were as follows (in thousands): Operating Leases Finance Leases Remainder of fiscal 2020 $ 2,876 $ 1,111 Fiscal 2021 11,443 2,599 Fiscal 2022 11,298 1,286 Fiscal 2023 11,545 426 Fiscal 2024 11,812 — Thereafter 23,064 — Total lease payments $ 72,038 $ 5,422 Less: imputed interest (12,329 ) (241 ) Total $ 59,709 $ 5,181 As of October 31, 2019 , we had signed leases for additional office space that had not yet commenced. Future non-cancelable lease payments associated with these agreements totaled $41.3 million , payable over lease terms ranging from 1 to 9 years . Total rent and related operating expenses recorded under Topic 840, the previous lease standard, were approximately $2.2 million and $5.4 million for the three and nine months ended October 31, 2018 , respectively.

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Oct. 31, 2019
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal matters From time to time in the normal course of business, the Company may be subject to various legal matters such as threatened or pending claims or proceedings.

Geographic Information

Geographic Information	9 Months Ended
	Oct. 31, 2019
Segment Reporting [Abstract]
Geographic Information	Geographic Information Revenue by geographic location is determined by the location of the Company’s customers. The following table sets forth revenue (in thousands) by geographic area: Three Months Ended October 31, Nine Months Ended October 31, 2019 2018 2019 2018 United States $ 56,643 $ 36,279 $ 151,682 $ 95,225 EMEA 7,899 5,449 21,471 15,221 Asia Pacific 3,315 2,786 9,548 8,735 Americas other than the United States 3,668 2,354 9,662 6,390 Total $ 71,525 $ 46,868 $ 192,363 $ 125,571 No individual country other than the United States contributed more than 10% of total revenue during any of the periods presented. Property and equipment by geographic location is based on the location of the legal entity that owns the asset. As of October 31, 2019 and January 31, 2019 , there was no significant property and equipment owned by the Company outside of the United States.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2019
Accounting Policies [Abstract]
Basis of presentation	Basis of presentation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”) , and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2019 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended January 31, 2019, filed with the SEC on April 1, 2019. The condensed consolidated financial statements include the results of Smartsheet Inc. and its wholly owned subsidiaries, which are located in the United States, the United Kingdom, and Australia. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of our condensed consolidated financial statements. All such adjustments are of a normal, recurring nature. The results of operations for the three and nine months ended October 31, 2019 are not necessarily indicative of results to be expected for the full year ending January 31, 2020 or for any other interim period, or for any future year.
Use of estimates	Use of estimates The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. Actual results could differ from those estimates. The Company’s most significant estimates and judgments involve revenue recognition with respect to the allocation of transaction consideration for the Company’s offerings; determination of the amortization period for capitalized sales commission costs; capitalization of internal-use software development costs; valuation of assets and liabilities acquired as part of business combinations; and incremental borrowing rate estimates for operating leases, among others.
Segment information	Segment information The Company operates as one operating segment. The Company’s chief operating decision maker is its Chief Executive Officer, who reviews financial information for purposes of making operating decisions, assessing financial performance, and allocating resources.
Restricted cash	Restricted cash Restricted cash as of October 31, 2019 consisted of $1.1 million primarily related to security deposits for the Company’s Bellevue, Boston, London, and Edinburgh leases. Restricted cash as of January 31, 2019 consisted of $1.8 million related to collateral for irrevocable letters of credit and $0.8 million related to security deposits. The amount of letters of credit that were outstanding as of January 31, 2019 were still in effect as of October 31, 2019 , however they are now on an unsecured basis and as such the collateral was released.
Internal-use software development costs	Internal-use software development costs The Company capitalizes certain qualifying costs incurred during the application development stage in connection with the development of internal-use software. Costs related to preliminary project activities and post-implementation activities are expensed in research and development (“R&D”) as incurred. R&D expenses consist primarily of employee- related costs, hardware- and software-related costs, costs of outside services used to supplement our internal staff, and overhead allocations. Internal-use software costs of $2.2 million were capitalized in the three months ended October 31, 2019 , of which $1.9 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $1.7 million were capitalized in the three months ended October 31, 2018 , of which $1.0 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $6.0 million were capitalized in the nine months ended October 31, 2019 , of which $4.3 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $2.5 million were capitalized in the nine months ended October 31, 2018 , of which $1.0 million related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Capitalized software development costs are included within property and equipment, net on the condensed consolidated balance sheets, and are amortized over the estimated useful life of the software, which is typically three years . The related amortization expense is recognized in the condensed consolidated statements of operations and comprehensive loss within the function that receives the benefit of the developed software. Amortization expense of capitalized internal-use software costs totaled $0.6 million and $0.2 million for the three months ended October 31, 2019 and 2018 , respectively, and $1.5 million and $0.6 million for the nine months ended October 31, 2019 and 2018 , respectively. The Company evaluates the useful lives of these assets and tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets.
Leases	Leases We determine if an arrangement is a lease at inception, and leases are classified at commencement as either operating or finance leases. Right-of-use (“ROU”) assets and lease liabilities are recognized at commencement date based on the present value of the future minimum lease payments over the lease term. Operating lease ROU assets are presented separately in long-term assets and finance lease ROU assets are included in property and equipment, net on the condensed consolidated balance sheets. As most of our operating leases do not provide an implicit rate, we use our incremental borrowing rate in determining the present value of future payments. This rate is an estimate of the collateralized borrowing rate we would incur on our future lease payments over a similar term based on the information available at commencement date. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. At October 31, 2019 we did not include any options to extend leases in our lease terms as we were not reasonably certain to exercise them. We utilize certain practical expedients and policy elections available under the lease accounting standard. For example, we do not record ROU assets or lease liabilities for leases with terms of 12 months or less, and we combine lease and non-lease components for contracts containing real estate leases. ROU assets are subject to evaluation for impairment or disposal on a basis consistent with other long-lived assets.
Concentrations of risk and significant customers	Concentrations of risk and significant customers Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash, cash equivalents, short-term investments, and accounts receivable. The Company maintains its cash accounts with financial institutions where deposits, at times, exceed the Federal Deposit Insurance Corporation limits.
Recently adopted accounting pronouncements and accounting pronouncements not yet adopted	Recently adopted accounting pronouncements We adopted Accounting Standard Update (“ASU”) 2016-02, Leases - Topic 842 (“ASC 842”) on February 1, 2019 using the optional transition method described in ASU 2018-11, Leases - Targeted Improvements . Under the optional transition method, we recognized the cumulative effect of initially applying the guidance as an adjustment to the operating lease ROU assets and operating lease liabilities on our condensed consolidated balance sheet on February 1, 2019 without retrospective application to comparative periods. The new lease standard requires lessees to recognize ROU assets and lease liabilities on the balance sheet for operating leases, and also requires additional quantitative and qualitative disclosures to enable users of the financial statements to assess the amount, timing, and uncertainty of cash flows arising from leases. In adopting ASC 842, we utilized certain practical expedients available under the standard. These practical expedients include waiving reassessment of conclusions reached under the previous lease standard as to whether contracts contain leases and not recording ROU assets or lease liabilities for leases with terms of 12 months or less. As a result of implementing this guidance, we recognized a $53.4 million net operating ROU asset and a $55.3 million operating lease liability, inclusive of $1.9 million previously classified as deferred rent, in our condensed consolidated balance sheet as of February 1, 2019. The adoption of ASC 842 did not have an impact on our accumulated deficit on our condensed consolidated balance sheet as of February 1, 2019 and is not expected to have a material impact on our condensed consolidated statements of operations and comprehensive loss. See Note 11, Leases , of the accompanying notes to the condensed consolidated financial statements for additional information regarding our leases. Recent accounting pronouncements not yet adopted In August 2018, the FASB issued ASU 2018-15, Intangibles - Goodwill and Other-Internal-Use Software , which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software. This guidance is effective for interim and annual reporting periods beginning after December 15, 2019, and early adoption is permitted. The Company does not expect that this ASU will have a material impact on its condensed consolidated financial statements.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Oct. 31, 2019
Accounting Policies [Abstract]
Schedule of Cash and Cash Equivalents	Cash as reported on the condensed consolidated statements of cash flows consists of the following (in thousands): October 31, 2019 2018 Cash and cash equivalents $ 513,357 $ 212,028 Restricted cash 1,051 2,435 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statement of cash flows $ 514,408 $ 214,463
Schedule of Restricted Cash and Cash Equivalents	Cash as reported on the condensed consolidated statements of cash flows consists of the following (in thousands): October 31, 2019 2018 Cash and cash equivalents $ 513,357 $ 212,028 Restricted cash 1,051 2,435 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statement of cash flows $ 514,408 $ 214,463

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	9 Months Ended
	Oct. 31, 2019
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted	The following tables present calculations for basic and diluted net loss per share (in thousands, except share and per share data): Three Months Ended October 31, 2019 2018 Numerator: Net loss $ (28,856 ) $ (15,569 ) Denominator: Weighted-average common shares outstanding 116,861 102,822 Net loss per share, basic and diluted $ (0.25 ) $ (0.15 ) Nine Months Ended October 31, 2019 2018 Numerator: Net loss $ (67,780 ) $ (42,200 ) Denominator: Weighted-average common shares outstanding 111,401 76,065 Net loss per share, basic and diluted $ (0.61 ) $ (0.55 )
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share	The following outstanding shares of common stock equivalents (in thousands) as of the periods presented were excluded from the computation of diluted net loss per share attributable to common shareholders for the periods presented because the impact of including them would have been anti-dilutive: October 31, 2019 2018 Shares subject to outstanding common stock awards 12,727 14,943 Shares issuable pursuant to the 2018 Employee Stock Purchase Plan 57 59 Total potentially dilutive shares 12,784 15,002

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Oct. 31, 2019
Fair Value Disclosures [Abstract]
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis	The following tables present information about the Company’s financial assets and liabilities that are measured at fair value and indicate the fair value hierarchy of the valuation inputs used (in thousands): October 31, 2019 Level 1 Level 2 Level 3 Total Assets: Cash equivalents: Money market funds $ 283,026 $ — $ — $ 283,026 Certificates of deposit — 50,285 — 50,285 Short-term investments: Certificate of deposit — 50,000 — 50,000 Total assets $ 283,026 $ 100,285 $ — $ 383,311 January 31, 2019 Level 1 Level 2 Level 3 Total Assets: Cash equivalents: Money market funds $ 203,746 $ — $ — $ 203,746 Restricted cash: Certificates of deposit — 1,775 — 1,775 Total assets $ 203,746 $ 1,775 $ — $ 205,521

Business Combinations (Tables)

Business Combinations (Tables)	9 Months Ended
	Oct. 31, 2019
Business Combinations [Abstract]
Schedule of Recognized Identified Assets Acquired and Liabilities Assumed	May 1, 2019 Cash $ 1,150 Current Assets 801 Intangible Assets 16,090 Goodwill 11,001 Current Liabilities (180 ) Deferred Revenue (1,030 ) Total $ 27,832
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination	The estimated useful lives and fair values of the identifiable intangible assets at acquisition date were as follows (dollars in thousands): Fair Value Expected Useful Life Software Technology $ 8,000 5 years Customer Relationships 7,990 8 years Trade Name 100 32 months Total intangible assets $ 16,090

Goodwill and Net Intangible A_2

Goodwill and Net Intangible Assets (Tables)	9 Months Ended
	Oct. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Goodwill	The changes in the carrying amount of goodwill during the nine months ended October 31, 2019 were as follows (in thousands): Goodwill balance as of January 31, 2019 $ 5,496 Addition - acquisition of 10,000ft 11,181 Working capital adjustment - acquisition of 10,000ft (180 ) Goodwill balance as of October 31, 2019 $ 16,497
Schedule of Finite-Lived Intangible Assets	The following table presents the components of net intangible assets (in thousands): As of October 31, 2019 As of January 31, 2019 Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Acquired software technology $ 9,866 $ (1,769 ) $ 8,097 $ 1,866 $ (494 ) $ 1,372 Acquired customer relationships 8,350 (620 ) 7,730 360 (25 ) 335 Trade names 100 (19 ) 81 — — — Patents 170 (86 ) 84 170 (63 ) 107 Domain name 13 — 13 13 — 13 Total $ 18,499 $ (2,494 ) $ 16,005 $ 2,409 $ (582 ) $ 1,827 The components of intangible assets acquired as of the periods presented were as follows (in thousands): As of October 31, 2019 As of January 31, 2019 Net Carrying Amount Weighted Average Life (Years) Net Carrying Amount Weighted Average Life (Years) Acquired software technology $ 8,097 4.18 $ 1,372 2.31 Acquired customer relationships 7,730 7.33 335 2.86 Trade names 81 2.17 — — Total $ 15,908 5.70 $ 1,707 2.42
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense	As of October 31, 2019 , estimated remaining amortization expense for the finite-lived intangible assets by fiscal year is as follows (in thousands): Remainder of fiscal 2020 $ 849 Fiscal 2021 3,358 Fiscal 2022 2,897 Fiscal 2023 2,608 Fiscal 2024 2,607 Thereafter 3,673 Total $ 15,992

Share-Based Compensation (Table

Share-Based Compensation (Tables)	9 Months Ended
	Oct. 31, 2019
Share-based Payment Arrangement [Abstract]
Schedule of Stock Option Activity	The following table includes a summary of the option activity during the nine months ended October 31, 2019 : Options Outstanding Weighted-Average Exercise Price Outstanding at January 31, 2019 12,451,739 $ 5.72 Granted 600,592 38.37 Exercised and awarded (2,826,598 ) 4.59 Forfeited or canceled (401,660 ) 8.67 Outstanding at October 31, 2019 9,824,073 7.92 Exercisable at October 31, 2019 4,893,583 4.57
Schedule of Restricted Stock Units Award Activity	The following table includes a summary of the RSU activity during the nine months ended October 31, 2019 : Number of Shares Underlying Outstanding RSUs Weighted-Average Grant-Date Fair Value per RSU Outstanding at January 31, 2019 845,199 $ 24.17 Granted 2,466,299 41.45 Vested (216,649 ) 21.23 Forfeited or canceled (192,147 ) 35.37 Outstanding at October 31, 2019 2,902,702 38.33
Schedule of Shares Available for Issuance Under ESPP	The following table includes a summary of shares available for issuance under our 2018 Plan and our 2018 ESPP during the nine months ended October 31, 2019 : Shares Available for Issuance 2018 Plan 2018 ESPP Balance at January 31, 2019 8,458,343 1,719,782 Authorized 5,248,572 1,049,714 Granted (3,066,891 ) (330,779 ) Forfeited (593,807 ) — Balance at October 31, 2019 10,046,217 2,438,717
Schedule of Share-based Compensation Expense	Share-based compensation expense included in the condensed consolidated statements of operations and comprehensive loss was as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2019 2018 2019 2018 Cost of subscription revenue $ 366 $ 96 $ 957 $ 214 Cost of professional services revenue 343 149 858 346 Research and development 3,934 2,552 9,523 4,596 Sales and marketing 3,516 1,973 8,900 3,856 General and administrative 2,170 1,274 5,473 2,972 Total share-based compensation expense* $ 10,329 $ 6,044 $ 25,711 $ 11,984 *Includes amortization related to share-based compensation that was capitalized in internal-use software in previous periods.

Leases (Tables)

Leases (Tables)	9 Months Ended
	Oct. 31, 2019
Leases [Abstract]
Lease, Cost	The components of lease expense recorded in the condensed consolidated statements of operations and comprehensive loss were as follows (in thousands): Three Months Ended Nine Months Ended Operating lease cost $ 2,923 $ 8,287 Finance lease cost: Amortization of assets 1,185 3,182 Interest on lease liabilities 66 191 Short-term lease cost 177 446 Variable lease cost 493 1,328 Total lease costs $ 4,844 $ 13,434 Other information related to leases was as follows (dollars in thousands): Nine Months Ended Supplemental cash flow information: Cash paid for amounts included in the measurement of lease liabilities: Operating cash flows from operating leases* $ 7,161 Operating cash flows from finance leases 185 Financing cash flows from finance leases 3,114 Right-of-use assets obtained in exchange for lease obligations: Operating leases 9,012 Finance leases 2,364 Weighted-average remaining lease term (in years): Operating leases 6.2 Finance leases 1.9 Weighted-average discount rate: Operating leases 6.1 % Finance leases 4.7 % *Includes cash paid for lease liability accretion of $2.8 million .
Supplemental Balance Sheet Information	Supplemental balance sheet information related to leases was as follows (in thousands): Financial Statement Line Item As of October 31, 2019 Assets: Operating lease assets Operating lease right-of-use assets $ 56,744 Finance lease assets Property and equipment, net 4,952 Total leased assets $ 61,696 Liabilities: Current Operating Operating lease liabilities, current $ 11,041 Finance Finance lease liabilities, current 3,025 Non-current Operating Operating lease liabilities, non-current 48,668 Finance Finance lease liabilities, non-current 2,156 Total lease liabilities $ 64,890
Schedule of Future Minimum Rental Payment for Finance Leases	As of October 31, 2019 , remaining maturities of lease liabilities were as follows (in thousands): Operating Leases Finance Leases Remainder of fiscal 2020 $ 2,876 $ 1,111 Fiscal 2021 11,443 2,599 Fiscal 2022 11,298 1,286 Fiscal 2023 11,545 426 Fiscal 2024 11,812 — Thereafter 23,064 — Total lease payments $ 72,038 $ 5,422 Less: imputed interest (12,329 ) (241 ) Total $ 59,709 $ 5,181
Schedule of Future Minimum Rental Payments for Operating Leases	As of October 31, 2019 , remaining maturities of lease liabilities were as follows (in thousands): Operating Leases Finance Leases Remainder of fiscal 2020 $ 2,876 $ 1,111 Fiscal 2021 11,443 2,599 Fiscal 2022 11,298 1,286 Fiscal 2023 11,545 426 Fiscal 2024 11,812 — Thereafter 23,064 — Total lease payments $ 72,038 $ 5,422 Less: imputed interest (12,329 ) (241 ) Total $ 59,709 $ 5,181

Geographic Information (Tables)

Geographic Information (Tables)	9 Months Ended
	Oct. 31, 2019
Segment Reporting [Abstract]
Schedule of Revenue by Geographical Area	Revenue by geographic location is determined by the location of the Company’s customers. The following table sets forth revenue (in thousands) by geographic area: Three Months Ended October 31, Nine Months Ended October 31, 2019 2018 2019 2018 United States $ 56,643 $ 36,279 $ 151,682 $ 95,225 EMEA 7,899 5,449 21,471 15,221 Asia Pacific 3,315 2,786 9,548 8,735 Americas other than the United States 3,668 2,354 9,662 6,390 Total $ 71,525 $ 46,868 $ 192,363 $ 125,571

Overview and Basis of Present_2

Overview and Basis of Presentation (Details) - USD ($) $ / shares in Units, $ in Millions	Sep. 19, 2019	Jun. 14, 2019
Common Class A
Class of Stock [Line Items]
Conversion of stock, shares issued per common share converted (in shares)	1
Conversion of stock, threshold percentage of outstanding stock	15.00%
Public Equity Offering
Class of Stock [Line Items]
Proceeds from public offering, net of underwriters' discounts and commissions		$ 379
Underwriting discounts and commissions		12.8
Other issuance costs		$ 0.9
Public Equity Offering | Common Class A
Class of Stock [Line Items]
Shares issued and sold (in shares)		9,025,000
Offering price (in dollars per share)		$ 43.50
Public Equity Offering - Selling Shareholders | Common Class A
Class of Stock [Line Items]
Shares issued and sold (in shares)		5,810,000

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019USD ($)	Oct. 31, 2018USD ($)	Oct. 31, 2019USD ($)segment	Oct. 31, 2018USD ($)	Feb. 01, 2019USD ($)	Jan. 31, 2019USD ($)
Lessee, Lease, Description [Line Items]
Number of operating segments | segment			1
Restricted cash	$ 1,051		$ 1,051			$ 2,620
Internal use software costs capitalized	2,200	$ 1,700	6,000	$ 2,500
Capitalized software development costs for software sold to customers	1,900	1,000
Capitalized software development costs for software sold to customers	4,300	1,000	4,300	1,000
Amortization expense of capitalized internal use software costs	600	$ 200	1,500	$ 600
Operating lease right-of-use assets	56,744		56,744
Operating lease liability	$ 59,709		$ 59,709
Accounting Standards Update 2016-02
Lessee, Lease, Description [Line Items]
Operating lease right-of-use assets					$ 53,400
Operating lease liability					55,300
Deferred rent					$ 1,900
Software
Lessee, Lease, Description [Line Items]
Software useful life			3 years
Letter of Credit Collateral
Lessee, Lease, Description [Line Items]
Restricted cash						1,800
Security Deposits
Lessee, Lease, Description [Line Items]
Restricted cash						$ 800

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Schedule of Cash and Cash Equivalents (Details) - USD ($) $ in Thousands	Oct. 31, 2019	Jan. 31, 2019	Oct. 31, 2018	Jan. 31, 2018
Accounting Policies [Abstract]
Cash and cash equivalents	$ 513,357	$ 213,085	$ 212,028
Restricted cash	1,051		2,435
Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statement of cash flows	$ 514,408	$ 215,705	$ 214,463	$ 61,059

Revenue from Contracts with C_2

Revenue from Contracts with Customers - Deferred Revenue (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Revenue from External Customer [Line Items]
Revenue expected to be recognized from performance obligations	$ 141		$ 141
Subscription
Revenue from External Customer [Line Items]
Revenue recognized included in deferred revenue	51.9	$ 31.7	86.7	$ 51.8
Revenue expected to be recognized from performance obligations	137.8		137.8
Professional services
Revenue from External Customer [Line Items]
Revenue recognized included in deferred revenue	2.3	$ 1.4	2	$ 1.1
Revenue expected to be recognized from performance obligations	$ 3.2		$ 3.2

Revenue from Contracts with C_3

Revenue from Contracts with Customers - Revenue Recognition (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-11-01	Oct. 31, 2019
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Percentage of revenue related to remaining performance obligations	97.00%
Period of expected timing of satisfaction related to remaining performance obligations	12 months

Deferred Commissions (Details)

Deferred Commissions (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018	Jan. 31, 2019
Revenue from Contract with Customer [Abstract]
Deferred commissions	$ 40.9		$ 40.9		$ 29
Amortization of deferred commission costs	$ 5.3	$ 2.8	$ 13.7	$ 7.3
Deferred commissions amortized period	3 years		3 years

Net Loss Per Share - Schedule o

Net Loss Per Share - Schedule of Earnings Per Share, Basic and Diluted (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Numerator:
Net loss	$ (28,856)	$ (15,569)	$ (67,780)	$ (42,200)
Denominator:
Weighted-average common shares outstanding (in shares)	116,861	102,822	111,401	76,065
Net loss per share, basic and diluted (in dollars per share)	$ (0.25)	$ (0.15)	$ (0.61)	$ (0.55)

Net Loss Per Share - Schedule_2

Net Loss Per Share - Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share (Details) - shares shares in Thousands	9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	12,784	15,002
Shares subject to outstanding common stock awards (in shares)
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	12,727	14,943
Shares issuable pursuant to the 2018 Employee Stock Purchase Plan (in shares)
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	57	59

Fair Value Measurements - Sched

Fair Value Measurements - Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis (Details) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Oct. 31, 2019	Jan. 31, 2019
Cash equivalents:
Total assets	$ 383,311	$ 205,521
Level 1
Cash equivalents:
Total assets	283,026	203,746
Level 2
Cash equivalents:
Total assets	100,285	1,775
Level 3
Cash equivalents:
Total assets	0	0
Money market funds
Cash equivalents:
Cash equivalents and restricted cash	283,026	203,746
Money market funds | Level 1
Cash equivalents:
Cash equivalents and restricted cash	283,026	203,746
Money market funds | Level 2
Cash equivalents:
Cash equivalents and restricted cash	0	0
Money market funds | Level 3
Cash equivalents:
Cash equivalents and restricted cash	0	0
Certificates of deposit
Cash equivalents:
Cash equivalents and restricted cash	50,285	1,775
Certificates of deposit | Level 1
Cash equivalents:
Cash equivalents and restricted cash	0	0
Certificates of deposit | Level 2
Cash equivalents:
Cash equivalents and restricted cash	50,285	1,775
Certificates of deposit | Level 3
Cash equivalents:
Cash equivalents and restricted cash	0	$ 0
Certificates of deposit
Cash equivalents:
Short-term investments:	50,000
Certificates of deposit | Level 1
Cash equivalents:
Short-term investments:	0
Certificates of deposit | Level 2
Cash equivalents:
Short-term investments:	50,000
Certificates of deposit | Level 3
Cash equivalents:
Short-term investments:	$ 0

Business Combinations (Details)

Business Combinations (Details) - USD ($) $ in Thousands	May 01, 2019	Jan. 11, 2019	Oct. 31, 2019	Jan. 31, 2019
Business Acquisition [Line Items]
Goodwill			$ 16,497	$ 5,496
Identifiable intangible assets			15,908	1,707
Artefact Product Group, LLC.
Business Acquisition [Line Items]
Outstanding equity acquired (percentage)	100.00%
Payment to acquire business	$ 27,800
Working Capital Adjustments	200
Cash held in escrow	2,800
Goodwill	11,001
Identifiable intangible assets	$ 16,090
TernPro, Inc.
Business Acquisition [Line Items]
Outstanding equity acquired (percentage)		100.00%
Payment to acquire business		$ 6,000
Goodwill		5,200
Identifiable intangible assets		800
Other net assets		100
Long-term liability, related to holdback		1,000
Short term liability related to holdback		1,000
Software Technology
Business Acquisition [Line Items]
Identifiable intangible assets			8,097	1,372
Software Technology | TernPro, Inc.
Business Acquisition [Line Items]
Identifiable intangible assets		500
Customer Relationships
Business Acquisition [Line Items]
Identifiable intangible assets			$ 7,730	$ 335
Customer Relationships | TernPro, Inc.
Business Acquisition [Line Items]
Identifiable intangible assets		$ 300

Business Combinations - Assets

Business Combinations - Assets and Liabilities Acquired (Details) - USD ($) $ in Thousands	Oct. 31, 2019	May 01, 2019	Jan. 31, 2019
Business Acquisition [Line Items]
Intangible Assets	$ 15,908		$ 1,707
Goodwill	$ 16,497		$ 5,496
Artefact Product Group, LLC.
Business Acquisition [Line Items]
Cash		$ 1,150
Current Assets		801
Intangible Assets		16,090
Goodwill		11,001
Current Liabilities		(180)
Deferred Revenue		(1,030)
Total		$ 27,832

Business Combinations - Intangi

Business Combinations - Intangible Assets Acquired (Details) - USD ($) $ in Thousands	May 01, 2019	Oct. 31, 2019	Jan. 31, 2019
Business Acquisition [Line Items]
Total intangible assets, expected useful life		5 years 8 months 12 days	2 years 5 months 1 day
Artefact Product Group, LLC.
Business Acquisition [Line Items]
Total intangible assets, fair value	$ 16,090
Software Technology
Business Acquisition [Line Items]
Total intangible assets, expected useful life		4 years 2 months 4 days	2 years 3 months 21 days
Software Technology | Artefact Product Group, LLC.
Business Acquisition [Line Items]
Total intangible assets, fair value	$ 8,000
Total intangible assets, expected useful life	5 years
Customer Relationships
Business Acquisition [Line Items]
Total intangible assets, expected useful life		7 years 3 months 29 days	2 years 10 months 9 days
Customer Relationships | Artefact Product Group, LLC.
Business Acquisition [Line Items]
Total intangible assets, fair value	$ 7,990
Total intangible assets, expected useful life	8 years
Trade Name
Business Acquisition [Line Items]
Total intangible assets, expected useful life		2 years 2 months 1 day	0 years
Trade Name | Artefact Product Group, LLC.
Business Acquisition [Line Items]
Total intangible assets, fair value	$ 100
Total intangible assets, expected useful life	32 months

Goodwill and Net Intangible A_3

Goodwill and Net Intangible Assets - Changes in Goodwill (Details) $ in Thousands	9 Months Ended
	Oct. 31, 2019USD ($)
Goodwill [Roll Forward]
Goodwill balance as of January 31, 2019	$ 5,496
Addition - acquisition of 10,000ft	11,181
Working capital adjustment - acquisition of 10,000ft	(180)
Goodwill balance as of October 31, 2019	$ 16,497

Goodwill and Net Intangible A_4

Goodwill and Net Intangible Assets - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization expense	$ 800	$ 100	$ 1,913	$ 382

Goodwill and Net Intangible A_5

Goodwill and Net Intangible Assets - Schedule of Finite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Oct. 31, 2019	Jan. 31, 2019
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 18,499	$ 2,409
Accumulated Amortization	(2,494)	(582)
Net Carrying Amount	16,005	1,827
Net Carrying Amount	$ 15,908	$ 1,707
Weighted Average Life (Years)	5 years 8 months 12 days	2 years 5 months 1 day
Acquired software technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 9,866	$ 1,866
Accumulated Amortization	(1,769)	(494)
Net Carrying Amount	8,097	1,372
Net Carrying Amount	$ 8,097	$ 1,372
Weighted Average Life (Years)	4 years 2 months 4 days	2 years 3 months 21 days
Acquired customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 8,350	$ 360
Accumulated Amortization	(620)	(25)
Net Carrying Amount	7,730	335
Net Carrying Amount	$ 7,730	$ 335
Weighted Average Life (Years)	7 years 3 months 29 days	2 years 10 months 9 days
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 100	$ 0
Accumulated Amortization	(19)	0
Net Carrying Amount	81	0
Net Carrying Amount	$ 81	$ 0
Weighted Average Life (Years)	2 years 2 months 1 day	0 years
Patents
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 170	$ 170
Accumulated Amortization	(86)	(63)
Net Carrying Amount	84	107
Domain name
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	13	13
Accumulated Amortization	0	0
Net Carrying Amount	$ 13	$ 13

Goodwill and Net Intangible A_6

Goodwill and Net Intangible Assets - Estimated Remaining Amortization Expense (Details) $ in Thousands	Oct. 31, 2019USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of fiscal 2020	$ 849
Fiscal 2021	3,358
Fiscal 2022	2,897
Fiscal 2023	2,608
Fiscal 2024	2,607
Thereafter	3,673
Total	$ 15,992

Share-Based Compensation - Narr

Share-Based Compensation - Narrative (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019USD ($)shares	Oct. 31, 2018USD ($)	Oct. 31, 2019USD ($)purchase_periodshares	Oct. 31, 2018USD ($)	Jan. 31, 2019shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation | $	$ 10,329	$ 6,044	$ 25,711	$ 11,984
2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allowable payroll deduction as a percent of base cash compensation			15.00%
Offering period (in months)			6 months
Number of purchase periods | purchase_period			1
Purchase period (in months)			6 months
Purchase price percent			85.00%
Maximum number of shares authorized (in shares) | shares	2,438,717		2,438,717		1,719,782
Share-based compensation | $			$ 1,800
Common Class A | 2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Period in which shares authorized increase			10 years
Maximum number of shares authorized (in shares) | shares	20,400,000		20,400,000
Common Class A and B | 2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percent of shares outstanding			1.00%
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
Expiration period			10 years
RSUs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years

Share-Based Compensation - Stoc

Share-Based Compensation - Stock Options (Details) - Stock Option - $ / shares	9 Months Ended
	Oct. 31, 2019
Options Outstanding
Outstanding beginning balance (in shares)	12,451,739
Granted (in shares)	600,592
Exercised and awarded (in shares)	(2,826,598)
Forfeited or canceled (in shares)	(401,660)
Outstanding ending balance (in shares)	9,824,073
Exercisable (in shares)	4,893,583
Weighted-Average Exercise Price
Outstanding beginning balance (in dollars per share)	$ 5.72
Granted (in dollars per share)	38.37
Exercised and awarded (in dollars per share)	4.59
Forfeited or canceled (in dollars per share)	8.67
Outstanding ending balance (in dollars per share)	7.92
Exercisable (in dollars per share)	$ 4.57

Share-Based Compensation - Rest

Share-Based Compensation - Restricted Stock Units (Details) - RSUs	9 Months Ended
	Oct. 31, 2019$ / sharesshares
Number of Shares Underlying Outstanding RSUs
Outstanding beginning balance (in shares) | shares	845,199
Granted (in shares) | shares	2,466,299
Vested (in shares) | shares	(216,649)
Forfeited or canceled (in shares) | shares	(192,147)
Outstanding ending balance (in shares) | shares	2,902,702
Weighted-Average Grant-Date Fair Value per RSU
Outstanding beginning balance (in dollars per share) | $ / shares	$ 24.17
Granted (in dollars per share) | $ / shares	41.45
Vested (in dollars per share) | $ / shares	21.23
Forfeited or canceled (in dollars per share) | $ / shares	35.37
Outstanding ending balance (in dollars per share) | $ / shares	$ 38.33

Share-Based Compensation - 2018

Share-Based Compensation - 2018 Plan and 2018 Employee Stock Purchase Plan (Details)	9 Months Ended
	Oct. 31, 2019shares
2018 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Balance at beginning of period (in shares)	8,458,343
Authorized (in shares)	5,248,572
Granted (in shares)	(3,066,891)
Forfeited (in shares)	(593,807)
Balance at end of period (in shares)	10,046,217
2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Balance at beginning of period (in shares)	1,719,782
Authorized (in shares)	1,049,714
Granted (in shares)	(330,779)
Forfeited (in shares)	0
Balance at end of period (in shares)	2,438,717

Share-Based Compensation - Shar

Share-Based Compensation - Share-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 10,329	$ 6,044	$ 25,711	$ 11,984
Cost of subscription revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	366	96	957	214
Cost of professional services revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	343	149	858	346
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	3,934	2,552	9,523	4,596
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	3,516	1,973	8,900	3,856
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 2,170	$ 1,274	$ 5,473	$ 2,972

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Income Taxes [Line Items]
Income tax provision (benefit)	$ 5	$ 22	$ (68)	$ 110
Maximum
Income Taxes [Line Items]
Income tax provision (benefit)	$ 100		$ (100)

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Lessee, Lease, Description [Line Items]
Option to extend lease (in years)		5 years
Future noncancellable lease payments		$ 41.3
Rent expense and related expenses	$ 2.2		$ 5.4
Minimum
Lessee, Lease, Description [Line Items]
Remaining lease term (in years)		1 year
Term of contract for lease not yet commenced (in years)		1 year
Maximum
Lessee, Lease, Description [Line Items]
Remaining lease term (in years)		7 years
Term of contract for lease not yet commenced (in years)		9 years

Leases - Components of Lease Ex

Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Oct. 31, 2019	Oct. 31, 2019
Leases [Abstract]
Operating lease cost	$ 2,923	$ 8,287
Finance lease cost:
Amortization of assets	1,185	3,182
Interest on lease liabilities	66	191
Short-term lease cost	177	446
Variable lease cost	493	1,328
Total lease costs	$ 4,844	$ 13,434

Leases - Supplemental Balance S

Leases - Supplemental Balance Sheet Information (Details) $ in Thousands	Oct. 31, 2019USD ($)
Assets:
Operating lease assets	$ 56,744
Finance lease assets	4,952
Total leased assets	61,696
Current
Operating	11,041
Finance	3,025
Non-current
Operating	48,668
Finance	2,156
Total lease liabilities	$ 64,890

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) $ in Thousands	9 Months Ended
	Oct. 31, 2019USD ($)
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases	$ 7,161
Operating cash flows from finance leases	185
Financing cash flows from finance leases	3,114
Right-of-use assets obtained in exchange for lease obligations:
Operating leases	9,012
Finance leases	$ 2,364
Weighted-average remaining lease term (in years):
Operating leases	6 years 2 months 12 days
Finance leases	1 year 10 months 24 days
Weighted-average discount rate:
Operating leases	6.10%
Finance leases	4.70%
Cash paid for lease liability accretion	$ 2,800

Leases - Schedule of Future Pay

Leases - Schedule of Future Payments for Operating and Finance Leases (Details) $ in Thousands	Oct. 31, 2019USD ($)
Operating Leases
Remainder of fiscal 2020	$ 2,876
Fiscal 2021	11,443
Fiscal 2022	11,298
Fiscal 2023	11,545
Fiscal 2024	11,812
Thereafter	23,064
Total lease payments	72,038
Less: imputed interest	(12,329)
Total	59,709
Finance Leases
Remainder of fiscal 2020	1,111
Fiscal 2021	2,599
Fiscal 2022	1,286
Fiscal 2023	426
Fiscal 2024	0
Thereafter	0
Total lease payments	5,422
Less: imputed interest	(241)
Total	$ 5,181

Geographic Information (Details

Geographic Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2019	Oct. 31, 2018	Oct. 31, 2019	Oct. 31, 2018
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 71,525	$ 46,868	$ 192,363	$ 125,571
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	56,643	36,279	151,682	95,225
EMEA
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	7,899	5,449	21,471	15,221
Asia Pacific
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	3,315	2,786	9,548	8,735
Americas other than the United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 3,668	$ 2,354	$ 9,662	$ 6,390