Smartsheet (SMAR) 10-Q 8 Dec 22 2023 Q3 Quarterly report Financial data

Cover Page

Cover Page - shares	9 Months Ended
	Oct. 31, 2022	Nov. 30, 2022
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2022
Document Transition Report	false
Entity File Number	001-38464
Entity Registrant Name	Smartsheet Inc.
Entity Incorporation, State or Country Code	WA
Entity Tax Identification Number	20-2954357
Entity Address, Address Line One	500 108th Ave NE, Suite 200
Entity Address, City or Town	Bellevue,
Entity Address, State or Province	WA
Entity Address, Postal Zip Code	98004
City Area Code	(844)
Local Phone Number	324-2360
Title of 12(b) Security	Class A common stock, no par value per share
Trading Symbol	SMAR
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock Shares Outstanding (in shares)		131,329,957
Document Fiscal Year Focus	2023
Amendment Flag	false
Document Fiscal Period Focus	Q3
Entity Central Index Key	0001366561
Current Fiscal Year End Date	--01-31

Condensed Consolidated Statemen

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Revenue
Total revenue	$ 199,577	$ 144,628	$ 554,578	$ 393,446
Cost of revenue
Total cost of revenue	42,863	29,415	120,572	83,453
Gross profit	156,714	115,213	434,006	309,993
Operating expenses
Research and development	50,526	41,151	156,829	116,704
Sales and marketing	120,116	83,114	359,522	231,613
General and administrative	28,629	26,928	94,873	79,567
Total operating expenses	199,271	151,193	611,224	427,884
Loss from operations	(42,557)	(35,980)	(177,218)	(117,891)
Interest income	2,344	12	4,013	35
Other income (expense), net	593	(651)	1,389	112
Loss before income tax provision	(39,620)	(36,619)	(171,816)	(117,744)
Income tax provision	517	99	1,091	214
Net loss	$ (40,137)	$ (36,718)	$ (172,907)	$ (117,958)
Net loss per share, basic (in dollars per share)	$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)
Net loss per share, diluted (in dollars per share)	$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)
Weighted-average shares outstanding used to compute net loss per share, basic (in shares)	130,634	126,118	129,611	125,157
Weighted-average shares outstanding used to compute net loss per share, diluted (in shares)	130,634	126,118	129,611	125,157
Subscription
Revenue
Total revenue	$ 186,070	$ 132,597	$ 514,879	$ 361,720
Cost of revenue
Total cost of revenue	29,294	18,253	82,154	55,155
Professional services
Revenue
Total revenue	13,507	12,031	39,699	31,726
Cost of revenue
Total cost of revenue	$ 13,569	$ 11,162	$ 38,418	$ 28,298

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Statement of Comprehensive Income [Abstract]
Net loss	$ (40,137)	$ (36,718)	$ (172,907)	$ (117,958)
Other comprehensive loss
Net unrealized losses on available-for-sale securities	(290)	0	(693)	0
Foreign currency translation adjustments	(794)	0	(794)	0
Comprehensive loss	$ (41,221)	$ (36,718)	$ (174,394)	$ (117,958)

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Current assets
Cash and cash equivalents	$ 194,404	$ 449,074
Short-term investments	240,320	0
Accounts receivable, net of allowances of $5,250 and $7,561, respectively	148,466	151,138
Prepaid expenses and other current assets	35,190	34,390
Total current assets	618,380	634,602
Restricted cash	181	17
Deferred commissions	110,038	91,312
Property and equipment, net	39,409	36,835
Operating lease right-of-use assets	61,233	67,171
Intangible assets, net	41,360	44,096
Goodwill	141,004	125,605
Other long-term assets	2,800	3,194
Total assets	1,014,405	1,002,832
Current liabilities
Accounts payable	3,874	1,506
Accrued compensation and related benefits	54,670	66,744
Other accrued liabilities	27,387	18,901
Operating lease liabilities, current	19,132	18,003
Deferred revenue	383,170	332,285
Total current liabilities	488,233	437,439
Operating lease liabilities, non-current	51,361	58,237
Deferred revenue, non-current	2,181	2,377
Other long-term liabilities	73	0
Total liabilities	541,848	498,053
Commitments and Contingencies (Note 13)
Shareholders’ equity
Preferred stock, no par value; 10,000,000 shares authorized, no shares issued or outstanding as of October 31, 2022 and January 31, 2022	0	0
Additional paid-in capital	1,189,485	1,047,313
Accumulated other comprehensive loss	(1,487)	0
Accumulated deficit	(715,441)	(542,534)
Total shareholders’ equity	472,557	504,779
Total liabilities and shareholders’ equity	1,014,405	1,002,832
Common Class A
Shareholders’ equity
Common stock	0	0
Common Class B
Shareholders’ equity
Common stock	$ 0	$ 0

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Current assets
Accounts receivable, allowances	$ 5,250	$ 7,561
Shareholders’ equity
Preferred stock authorized (in shares)	10,000,000	10,000,000
Preferred stock issued (in shares)	0	0
Preferred stock outstanding (in shares)	0	0
Common Class A
Shareholders’ equity
Common stock authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	130,869,093	127,809,525
Common stock outstanding (in shares)	130,869,093	127,809,525
Common Class B
Shareholders’ equity
Common stock authorized (in shares)	500,000,000	500,000,000
Common stock issued (in shares)	0	0
Common stock outstanding (in shares)	0	0

Condensed Consolidated Statem_3

Condensed Consolidated Statements of Change in Shareholders' Equity - USD ($) $ in Thousands	Total	Common Stock (Class A)	Additional Paid-in Capital	Accumulated Deficit	Accumulated Other Comprehensive Loss
Beginning balance, common stock (in shares) at Jan. 31, 2021		123,272,902
Beginning balance at Jan. 31, 2021	$ 526,929	$ 0	$ 898,366	$ (371,437)	$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		3,193,796
Issuance of common stock under employee stock plans	26,133		26,133
Taxes paid related to net share settlement of equity awards	(4,914)		(4,914)
Share-based compensation expense	81,563		81,563
Net loss	(117,958)			(117,958)
Ending balance, common stock (in shares) at Oct. 31, 2021		126,466,698
Ending balance at Oct. 31, 2021	511,753	$ 0	1,001,148	(489,395)	0
Beginning balance, common stock (in shares) at Jul. 31, 2021		125,622,097
Beginning balance at Jul. 31, 2021	511,148	$ 0	963,825	(452,677)	0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		844,601
Issuance of common stock under employee stock plans	10,363		10,363
Taxes paid related to net share settlement of equity awards	(1,447)		(1,447)
Share-based compensation expense	28,407		28,407
Net loss	(36,718)			(36,718)
Ending balance, common stock (in shares) at Oct. 31, 2021		126,466,698
Ending balance at Oct. 31, 2021	511,753	$ 0	1,001,148	(489,395)	0
Beginning balance, common stock (in shares) at Jan. 31, 2022		127,809,525
Beginning balance at Jan. 31, 2022	504,779	$ 0	1,047,313	(542,534)	0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		3,059,568
Issuance of common stock under employee stock plans	15,344		15,344
Taxes paid related to net share settlement of equity awards	(3,082)		(3,082)
Share-based compensation expense	129,910		129,910
Comprehensive loss	(1,487)				(1,487)
Net loss	(172,907)			(172,907)
Ending balance, common stock (in shares) at Oct. 31, 2022		130,869,093
Ending balance at Oct. 31, 2022	472,557	$ 0	1,189,485	(715,441)	(1,487)
Beginning balance, common stock (in shares) at Jul. 31, 2022		130,155,007
Beginning balance at Jul. 31, 2022	474,703	$ 0	1,150,410	(675,304)	(403)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock under employee stock plans (in shares)		714,086
Issuance of common stock under employee stock plans	868		868
Taxes paid related to net share settlement of equity awards	(569)		(569)
Share-based compensation expense	38,776		38,776
Comprehensive loss	(1,084)				(1,084)
Net loss	(40,137)			(40,137)
Ending balance, common stock (in shares) at Oct. 31, 2022		130,869,093
Ending balance at Oct. 31, 2022	$ 472,557	$ 0	$ 1,189,485	$ (715,441)	$ (1,487)

Condensed Consolidated Statem_4

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021
Cash flows from operating activities
Net Income (Loss) Attributable to Parent	$ (172,907)	$ (117,958)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Share-based compensation expense	127,458	80,067
Depreciation and amortization	18,476	15,226
Net amortization of premiums (discounts) on investments	(1,198)	0
Amortization of deferred commission costs	36,712	31,175
Unrealized foreign currency (gain) loss	(760)	136
Impairment of long-lived assets	1,544	0
Non-cash operating lease costs	11,631	11,101
Other	(1,636)	0
Changes in operating assets and liabilities:
Accounts receivable	2,739	(3,704)
Prepaid expenses and other current assets	(894)	(13,085)
Other long-term assets	(336)	678
Accounts payable	1,356	(1,079)
Other accrued liabilities	8,494	6,257
Accrued compensation and related benefits	(10,975)	4,174
Deferred commissions	(55,438)	(50,174)
Deferred revenue	49,673	43,750
Other long-term liabilities	37	0
Operating lease liabilities	(10,581)	(9,924)
Net cash provided by (used in) operating activities	3,395	(3,360)
Cash flows from investing activities
Purchases of short-term investments	(384,363)	0
Maturities of short-term investments	144,548	0
Purchase of long-term investments	0	(1,000)
Purchases of property and equipment	(4,175)	(9,169)
Proceeds from sale of property and equipment	94	0
Proceeds from liquidation of an investment	622	0
Capitalized internal-use software development costs	(5,826)	(5,509)
Payments for business acquisition, net of cash and restricted cash acquired	(20,342)	0
Net cash used in investing activities	(269,442)	(15,678)
Cash flows from financing activities
Proceeds from exercise of stock options	4,499	9,173
Taxes paid related to net share settlement of restricted stock units	(3,082)	(4,914)
Proceeds from contributions to Employee Stock Purchase Plan	9,959	12,969
Net cash provided by financing activities	11,376	17,228
Effects of changes in foreign currency exchange rates on cash, cash equivalents, and restricted cash	(131)	(134)
Net decrease in cash and cash equivalents	(254,802)	(1,944)
Cash, cash equivalents, and restricted cash at beginning of period	449,680	442,348
Cash, cash equivalents, and restricted cash at end of period	194,878	440,404
Supplemental disclosures
Cash paid for income tax	224	150
Accrued purchases of property and equipment, including internal-use software	1,727	726
Share-based compensation expense capitalized in internal-use software development costs	2,452	1,495
Right-of-use assets obtained in exchange for new operating lease liabilities	7,230	742
Right-of-use assets reductions related to operating lease terminations and impairments	$ 1,535	$ 0

Overview and Basis of Presentat

Overview and Basis of Presentation	9 Months Ended
	Oct. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Overview and Basis of Presentation	Overview and Basis of Presentation Description of business Smartsheet Inc. (the “Company,” “we,” “our”) was incorporated in the State of Washington in 2005, and is headquartered in Bellevue, Washington. The Company is the enterprise platform for modern work management, enabling teams and organizations of all sizes to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Customers access their accounts via a web-based interface or a mobile application. Some customers also purchase the Company’s professional services, which primarily consist of consulting and training services. Basis of presentation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2022 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended January 31, 2022, filed with the SEC on March 25, 2022. The condensed consolidated financial statements include the results of Smartsheet Inc. and its wholly owned subsidiaries, including those located in the United States, the United Kingdom, Germany, Australia, and Costa Rica. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of our condensed consolidated financial statements. All such adjustments are of a normal, recurring nature. The results of operations for the three and nine months ended October 31, 2022 are not necessarily indicative of results to be expected for the full year ending January 31, 2023, or for any other interim period, or for any future year. Use of estimates The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. Actual results could differ from those estimates. The Company’s most significant estimates and judgments involve revenue recognition with respect to the allocation of transaction consideration for the Company’s offerings; determination of the amortization period for capitalized sales commission costs; and the measurement of fair values of share-based compensation award grants, among others.

Summary of Significant Accounti

Summary of Significant Accounting Policies	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Segment information The Company operates as one operating segment. The Company’s chief operating decision maker is its Chief Executive Officer, who reviews financial information for purposes of making operating decisions, assessing financial performance, and allocating resources. Deferred commissions The majority of sales commissions earned by the Company’s sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions are paid on initial contracts and on any upsell contracts with a customer. No sales commissions are paid on customer renewals. Sales commissions and related payroll taxes and fringe benefits are deferred and then amortized on a straight-line basis over a period of benefit that the Company has determined to be four years. The Company determined the period of benefit by taking into consideration its customer contracts, expected customer life, the expected life of its technology, and other factors. Amortization expense is included in sales and marketing expense in the accompanying statements of operations and comprehensive loss. The Company evaluates the period of benefit and tests for impairment on a quarterly basis and whenever events or changes in circumstances occur that could impact the recoverability of these assets. Cash and cash equivalents The Company considers all highly liquid investments with an original maturity of three months or less from date of purchase to be cash equivalents. Cash and cash equivalents are recorded at cost, which approximates fair value. Interest earned on cash and cash equivalents is recorded in interest income in the condensed consolidated statements of operations. Restricted cash Restricted cash was $0.5 million and $0.6 million as of October 31, 2022 and January 31, 2022, respectively, primarily related to Australian employee contributions to the Company’s 2018 Employee Stock Purchase Plan. Cash as reported on the condensed consolidated statements of cash flows includes the aggregate amounts of cash and cash equivalents and restricted cash as shown on the condensed consolidated balance sheets. Cash as reported on the condensed consolidated statements of cash flows consisted of the following (in thousands): October 31, 2022 2021 Cash and cash equivalents $ 194,404 $ 439,950 Restricted cash included in prepaid expenses and other current assets 293 437 Restricted cash 181 17 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statements of cash flows $ 194,878 $ 440,404 Short-term investments The Company’s short-term investments primarily consist of U.S. Treasury securities, corporate bonds, and commercial paper that have original maturities greater than three months at the time of purchase. These investments are classified as available-for-sale securities and we reevaluate such classification as of each balance sheet date. The Company considers all investments as available for use in current operations, including those with maturity dates beyond one year, and therefore classify these securities as current assets in our condensed consolidated balance sheets. Available-for-sale securities are recorded at fair value each reporting period. For unrealized losses in securities that the Company intends to hold and will not be more likely than not required to sell before recovery, the Company further evaluates whether declines in fair value below amortized cost are due to credit or non-credit related factors. The Company considers credit related impairments to be changes in value that are driven by a change in the creditor’s ability to meet its payment obligations, and records an allowance and recognizes a corresponding loss in other income (expense), net in the condensed consolidated statements of operations when the impairment is incurred. Unrealized non-credit related losses and unrealized gains are reported as a separate component of accumulated other comprehensive loss in the condensed consolidated balance sheets until realized. Realized gains and losses are determined based on the specific identification method and are reported in other income (expense), net in the condensed consolidated statements of operations. Internal-use software development costs The Company capitalizes certain qualifying costs incurred during the application development stage in connection with the development of internal-use software. Costs related to preliminary project activities and post-implementation activities are expensed in research and development (“R&D”) as incurred. R&D expenses consist primarily of employee-related costs, software-related costs, allocated overhead, and costs of outside services used to supplement our internal staff. Internal-use software costs of $2.5 million were capitalized in each of the three months ended October 31, 2022 and 2021. All capitalized costs related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $8.2 million and $6.7 million were capitalized in the nine months ended October 31, 2022 and 2021, respectively. All capitalized costs related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Capitalized internal-use software costs are included within property and equipment, net on the condensed consolidated balance sheets, and are amortized over the estimated useful life of the software, which is typically three years. The related amortization expense is recognized in the condensed consolidated statements of operations within the function that receives the benefit of the developed software. Amortization expense of capitalized internal-use software costs totaled $1.9 million and $1.4 million for the three months ended October 31, 2022 and 2021, respectively, and $5.8 million and $3.8 million for the nine months ended October 31, 2022 and 2021, respectively. Concentrations of risk and significant customers Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash, cash equivalents, short-term investments, and accounts receivable. The Company maintains its cash accounts with financial institutions where deposits, at times, exceed the Federal Deposit Insurance Corporation (“FDIC”) limits. No individual customer represented more than 10% of accounts receivable as of October 31, 2022 or January 31, 2022. No individual customer represented more than 10% of revenue for the three and nine months ended October 31, 2022 or 2021. Leases The Company determines if an arrangement is a lease at inception, and leases are classified at commencement as either operating or finance leases. All the Company’s leases are classified as operating leases. Right-of-use (“ROU”) assets and lease liabilities are recognized at commencement date based on the present value of the future minimum lease payments over the lease term. ROU assets also include any lease payments made. Operating lease ROU assets are presented separately in long-term assets on our condensed consolidated balance sheets. As our operating leases do not provide an implicit rate, we estimate our incremental borrowing rate based on information available at the commencement date in determining the present value of future payments. This rate is an estimate of the collateralized borrowing rate the Company would incur on its future lease payments over a similar term based on the information available at commencement date. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. At October 31, 2022, we did not include any options to extend leases in our lease terms as we were not reasonably certain to exercise them. The Company’s lease agreements do not contain residual value guarantees or covenants. The Company utilizes certain practical expedients and policy elections available under the lease accounting standard. Leases with a term of one year or less are not recognized on our condensed consolidated balance sheets; we recognize lease expense for these leases on a straight-line basis over the lease term. Additionally, we have elected to include non-lease components with lease components for contracts containing real estate leases for the purpose of calculating lease ROU assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments. Our real estate operating leases typically include non-lease components such as common-area maintenance costs. The Company accounts for subleases from the perspective of a lessor. The Company has two subleases, which are both classified as operating leases. The Company records sublease income as a reduction of lease expense using the straight-line method over the term of the sublease. Impairment of long-lived assets Long-lived assets, such as property and equipment, intangible assets, operating lease ROU assets, and internal-use software development costs, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of an asset group is measured by comparing the carrying amount to the estimated undiscounted future cash flows expected to be generated. When the carrying amount exceeds the undiscounted cash flows, the assets are adjusted to their estimated fair value and an impairment charge is recognized as the amount by which the carrying amount exceeds its fair value. We recorded an impairment charge of $1.5 million during the three months ended October 31, 2022, related to the ROU assets and underlying property and equipment associated with our subleased office spaces as described further in Note 12, Leases, to the condensed consolidated financial statements. Foreign Currency Translation The functional currency of the Company’s foreign operations is primarily the U.S. dollar, while a few of our wholly owned subsidiaries use their respective local currency as their functional currency. We present our consolidated financial statements in U.S. dollar. For subsidiaries where the functional currency is a foreign currency, the Company translates the foreign currency financial statements to U.S. dollar using the exchange rates at the balance sheet date for assets and liabilities, the period average exchange rates for revenues and expenses, and the historical exchange rates for equity. The effects of foreign currency translation adjustments are recorded in accumulated other comprehensive loss as a component of shareholder’s equity in the condensed consolidated balance sheets and the related periodic movements are presented in the condensed consolidated statements of comprehensive loss. Foreign currency transaction gains and losses are included in other income (expense), net, in the condensed consolidated statements of operations for the period. Recently adopted accounting pronouncements In October 2021, the Financial Accounting Standards Board issued Accounting Standards Update 2021-08, Business Combinations-Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (Topic 805) . The new guidance requires contract assets and contract liabilities acquired in a business combination to be recognized in accordance with Accounting Standards Codification (“ASC”) Topic 606 as if the acquirer had originated the contracts. The standard is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. Early adoption is permitted. The Company adopted this standard effective August 1, 2022. The adoption of this standard did not have a material effect on the Company’s condensed consolidated financial statements.

Revenue from Contracts with Cus

Revenue from Contracts with Customers	9 Months Ended
	Oct. 31, 2022
Revenue from Contract with Customer [Abstract]
Revenue from Contracts with Customers	Revenue from Contracts with Customers During the three months ended October 31, 2022 and 2021, the Company recognized $157.3 million and $109.0 million of subscription revenue, respectively, and $4.7 million and $4.3 million of professional services revenue, respectively, which were included in the deferred revenue balance as of July 31, 2022 and 2021, respectively. During the nine months ended October 31, 2022 and 2021, the Company recognized $297.3 million and $196.6 million of subscription revenue, respectively, and $4.7 million of professional services revenue for each period, which were included in the deferred revenue balance as of January 31, 2022 and 2021, respectively. As of October 31, 2022, approximately $451.2 million of revenue, including amounts already invoiced and amounts contracted but not yet invoiced, was expected to be recognized from remaining performance obligations, of which $443.5 million related to subscription services and $7.7 million related to professional services. Approximately 92% of revenue related to total remaining performance obligations is expected to be recognized in the next 12 months.

Deferred Commissions

Deferred Commissions	9 Months Ended
	Oct. 31, 2022
Revenue from Contract with Customer [Abstract]
Deferred Commissions	Revenue from Contracts with Customers During the three months ended October 31, 2022 and 2021, the Company recognized $157.3 million and $109.0 million of subscription revenue, respectively, and $4.7 million and $4.3 million of professional services revenue, respectively, which were included in the deferred revenue balance as of July 31, 2022 and 2021, respectively. During the nine months ended October 31, 2022 and 2021, the Company recognized $297.3 million and $196.6 million of subscription revenue, respectively, and $4.7 million of professional services revenue for each period, which were included in the deferred revenue balance as of January 31, 2022 and 2021, respectively. As of October 31, 2022, approximately $451.2 million of revenue, including amounts already invoiced and amounts contracted but not yet invoiced, was expected to be recognized from remaining performance obligations, of which $443.5 million related to subscription services and $7.7 million related to professional services. Approximately 92% of revenue related to total remaining performance obligations is expected to be recognized in the next 12 months.

Net Loss Per Share

Net Loss Per Share	9 Months Ended
	Oct. 31, 2022
Earnings Per Share [Abstract]
Net Loss Per Share	Net Loss Per Share The following table presents calculations for basic and diluted net loss per share (in thousands, except per share data): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Numerator: Net loss $ (40,137) $ (36,718) $ (172,907) $ (117,958) Denominator: Weighted-average common shares outstanding 130,634 126,118 129,611 125,157 Net loss per share, basic and diluted $ (0.31) $ (0.29) $ (1.33) $ (0.94) The following outstanding shares of common stock equivalents as of the periods presented were excluded from the computation of diluted net loss per share attributable to common shareholders for the periods presented because the impact of including them would have been anti-dilutive (in thousands): October 31, 2022 2021 Shares subject to outstanding common stock awards 11,380 10,926 Shares issuable pursuant to the 2018 Employee Stock Purchase Plan 126 43 Total potentially dilutive shares 11,506 10,969

Investments

Investments	9 Months Ended
	Oct. 31, 2022
Investments, Debt and Equity Securities [Abstract]
Investments	Investments All cash equivalents and short-term investments were designated as available-for-sale securities as of October 31, 2022. The following table presents the amortized costs, unrealized gains and losses, and estimated fair values of the Company’s cash equivalents and short-term investments as of October 31, 2022 (in thousands): October 31, 2022 Amortized Cost* Unrealized Gains Unrealized Losses Estimated Fair Value Cash equivalents: Money market funds $ 130,118 $ — $ — $ 130,118 Total cash equivalents 130,118 — — 130,118 Short-term investments: Corporate bonds 73,989 32 (413) 73,608 U.S. Treasury securities 69,896 — (312) 69,584 Commercial paper 94,973 — — 94,973 Agency securities 2,155 — — 2,155 Total short-term investments 241,013 32 (725) 240,320 Total $ 371,131 $ 32 $ (725) $ 370,438 *Excludes interest receivable of $0.6 million, which is included in prepaid expenses and other current assets on the condensed consolidated balance sheets. The Company does not intend to sell, nor is it more likely than not that we will be required to sell, any investments in unrealized loss positions before recovery of their amortized cost basis. We did not recognize any credit losses related to our investments during the three and nine months ended October 31, 2022. The unrealized losses on our short-term investments were primarily due to unfavorable changes in interest rates subsequent to initial purchase. None of the short-term investments held as of October 31, 2022 were in a continuous unrealized loss position for greater than 12 months. There were no realized gains or losses during the three and nine months ended October 31, 2022. The following table presents the contractual maturities of the Company’s short-term investments as of October 31, 2022 (in thousands): October 31, 2022 Amortized Cost Estimated Fair Value Due within one year $ 207,405 $ 206,865 Due between one to five years 33,608 33,455 Total $ 241,013 $ 240,320

Fair Value Measurements

Fair Value Measurements	9 Months Ended
	Oct. 31, 2022
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements Assets and liabilities recorded at fair value in the condensed consolidated financial statements are categorized based upon the level of judgment associated with the inputs used to measure their fair value. The lowest level of significant input determines the placement of the fair value measurement within the following hierarchical levels: • Level 1: Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets. • Level 2: Observable inputs, other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. • Level 3: Unobservable inputs that are supported by little or no market activity. Assets and liabilities measured at fair value on a recurring basis The following tables present information about the Company’s financial assets and liabilities that are measured at fair value and indicate the fair value hierarchy of the valuation inputs used (in thousands): October 31, 2022 Level 1 Level 2 Level 3 Total Assets Cash equivalents: Money market funds $ 130,118 $ — $ — $ 130,118 Total cash equivalents 130,118 — — 130,118 Short-term investments: Corporate bonds — 73,608 — 73,608 U.S. Treasury securities — 69,584 — 69,584 Commercial paper — 94,973 — 94,973 Agency securities — 2,155 — 2,155 Total short-term investments — 240,320 — 240,320 Total assets $ 130,118 $ 240,320 $ — $ 370,438 January 31, 2022 Level 1 Level 2 Level 3 Total Assets Cash equivalents: Money market funds $ 378,294 $ — $ — $ 378,294 Total assets $ 378,294 $ — $ — $ 378,294 The carrying amounts of certain financial instruments, including cash held in banks, accounts receivable, and accounts payable, approximate fair value due to their short-term maturities and are excluded from the fair value tables above. It is the Company’s policy to recognize transfers of assets and liabilities between levels of the fair value hierarchy at the end of a reporting period. The Company does not transfer out of Level 3 and into Level 2 until observable inputs become available and reliable. There were no transfers between fair value measurement levels during the three and nine months ended October 31, 2022 and 2021. Assets and liabilities measured at fair value on a non-recurring basis See Note 8, Business Combinations , and Note 9, Goodwill and Net Intangible Assets , of these notes to our condensed consolidated financial statements for fair value measurements of certain assets and liabilities recorded at fair value on a non-recurring basis. The Company’s long-lived assets are measured at fair value on a non-recurring basis and are reduced if the assets are determined to be impaired. The fair value of the operating lease ROU assets and associated property and equipment was estimated as of the sublease execution date using an income approach by converting future sublease cash inflows and outflows to a single present value. Estimated cash flows were discounted at a rate commensurate with the inherent risks associated with the asset group to arrive at an estimate of fair value. See Note 12 . Leases, to the condensed consolidated financial statement s

Business Combinations

Business Combinations	9 Months Ended
	Oct. 31, 2022
Business Combination and Asset Acquisition [Abstract]
Business Combinations	Business Combinations Outfit On September 1, 2022, the Company acquired 100% of the outstanding equity of On Brand Holdings, Inc. and its subsidiaries, collectively doing business as Outfit, pursuant to an Agreement and Plan of Merger. The Company acquired Outfit to enhance Brandfolder’s templating and creative automation solution. The total purchase consideration for the acquisition of Outfit was $20.6 million in cash, net of customary purchase price adjustments. The transaction was accounted for as a business combination and accordingly, the total fair value of purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their respective estimated fair values on the acquisition date. Fair values were determined using income and cost approaches. The fair value measurements of the intangible assets were based primarily on significant unobservable inputs and thus represent a Level 3 measurement. The following table summarizes the preliminary fair values of assets acquired and liabilities assumed as of the date of acquisition (in thousands): September 1, 2022 Cash and restricted cash $ 266 Intangible assets 5,190 Goodwill 16,427 Other net tangible assets and liabilities assumed (1,276) $ 20,607 The excess purchase price consideration was recorded as goodwill, and is primarily attributable to the acquired assembled workforce and expected synergies with Brandfolder’s product offerings. The goodwill is not deductible for income tax purposes. The purchase price allocation was prepared on a preliminary basis and may be subject to further adjustments as additional information becomes available concerning the fair value of the assets acquired and liabilities assumed. The primary areas that remain preliminary as of October 31, 2022 relate to the fair values of intangible assets acquired, certain tangible assets and liabilities acquired, income taxes, and goodwill. The Company expects to finalize the fair value measurements as soon as practicable, but not later than one year from the acquisition date. The estimated useful lives and fair values of the identifiable intangible assets at acquisition date were as follows (dollars in thousands): Fair Value Expected Useful Life Software technology $ 3,200 5 years Customer relationships 1,990 7 years Total intangible assets $ 5,190 The related software technology amortization expense is recognized over its useful life within cost of revenue in the condensed consolidated statements of operations. The amortization expense related to the customer relationship intangible asset is recognized over the useful life within sales and marketing in the condensed consolidated statements of operations. The weighted-average amortization period of the acquired intangible assets is 5.8 years. We have included the financial results of Outfit in our condensed consolidated financial statements from the date of acquisition. Separate financial results and pro forma financial information for Outfit have not been presented as the effect of this acquisition was not material to our financial results.

Goodwill and Net Intangible Ass

Goodwill and Net Intangible Assets	9 Months Ended
	Oct. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Net Intangible Assets	Goodwill and Net Intangible Assets The changes in the carrying amount of goodwill or measurement period adjustments during the nine months ended October 31, 2022 were as follows (in thousands): Goodwill balance as of January 31, 2022 $ 125,605 Addition - acquisition of Outfit 16,427 Effects of foreign currency translation (1,028) Goodwill balance as of October 31, 2022 $ 141,004 The following table presents the components of net intangible assets (in thousands): October 31, 2022 January 31, 2022 Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Acquired software technology $ 28,400 $ (13,105) $ 15,295 $ 25,400 $ (9,195) $ 16,205 Acquired customer relationships 34,016 (11,086) 22,930 32,150 (7,735) 24,415 Trade names 4,100 (1,046) 3,054 4,100 (711) 3,389 Patents 170 (133) 37 170 (127) 43 Domain name 44 — 44 44 — 44 Total $ 66,730 $ (25,370) $ 41,360 $ 61,864 $ (17,768) $ 44,096 The following table presents the components of acquired intangible assets (dollars in thousands): October 31, 2022 January 31, 2022 Net Carrying Amount Weighted Average Life (Years) Net Carrying Amount Weighted Average Life (Years) Acquired software technology $ 15,295 3.0 $ 16,205 3.3 Acquired customer relationships 22,930 5.0 24,415 5.5 Trade names 3,054 6.9 3,389 7.6 Total $ 41,279 4.4 $ 44,009 4.9 Amortization expense related to intangible assets was $2.6 million and $2.5 million for the three months ended October 31, 2022 and 2021, respectively, and $7.6 million in each of the nine months ended October 31, 2022 and 2021. As of October 31, 2022, estimated remaining amortization expense for the finite-lived intangible assets by fiscal year is as follows (in thousands): Remainder of Fiscal 2023 $ 2,702 Fiscal 2024 10,808 Fiscal 2025 9,607 Fiscal 2026 7,890 Fiscal 2027 5,724 Thereafter 4,585 Total $ 41,316

Share-Based Compensation

Share-Based Compensation	9 Months Ended
	Oct. 31, 2022
Share-Based Payment Arrangement [Abstract]
Share-Based Compensation	Share-Based Compensation The Company has issued incentive and non-qualifying stock options to employees and non-employee directors under the 2005 Stock Option/Restricted Stock Plan, the 2015 Equity Incentive Plan (the “2015 Plan”), and the 2018 Equity Incentive Plan (the “2018 Plan”). The Company has also issued restricted stock units (“RSUs”) to employees and non-employee directors pursuant to the 2015 Plan and the 2018 Plan. The Company has issued restricted stock awards (“RSAs”) to certain Brandfolder employees subject to vesting conditions. These shares were issued in a private placement transaction. As vesting of these RSAs is dependent on continuous employment, these were not considered part of the purchase price in accounting for the September 2020 acquisition. Employee stock options are granted with exercise prices at the fair value of the underlying common stock on the grant date, in general vest based on continuous employment over four years, and expire 10 years from the date of grant. Employee RSUs are measured based on the grant date fair value of the awards and in general vest, based on continuous employment, over three Stock options The following table includes a summary of the option activity during the nine months ended October 31, 2022: Options Outstanding Weighted-Average Exercise Price Outstanding at January 31, 2022 4,573,482 $ 20.87 Granted 3,744 52.72 Exercised (659,022) 10.61 Forfeited or canceled (124,474) 44.99 Outstanding at October 31, 2022 3,793,730 21.89 Exercisable at October 31, 2022 3,113,378 13.03 Restricted stock units The following table includes a summary of the RSU activity during the nine months ended October 31, 2022: Number of Shares Underlying Outstanding RSUs Weighted-Average Grant-Date Fair Value per RSU Outstanding at January 31, 2022 7,281,232 $ 60.95 Granted 3,671,894 42.77 Vested (2,152,972) 56.36 Forfeited or canceled (1,213,914) 58.42 Outstanding at October 31, 2022 7,586,240 53.86 Restricted stock awards The following table includes a summary of the RSA activity during the nine months ended October 31, 2022: Number of Shares Weighted-Average Grant-Date Fair Value per Share Outstanding at January 31, 2022 56,288 $ 46.93 Granted — — Vested (28,144) 46.93 Forfeited or canceled (8,249) 46.93 Outstanding at October 31, 2022 19,895 46.93 2018 Employee Stock Purchase Plan In April 2018, we adopted our 2018 Employee Stock Purchase Plan (“ESPP”). The ESPP became effective on April 26, 2018, with the effective date of our initial public offering. Under our ESPP, eligible employees are able to acquire shares of Class A common stock by accumulating funds through payroll deductions of up to 15% of their compensation, subject to plan limitations. Purchases are accomplished through participation in discrete offering periods. Each offering period is six months (commencing each January 1 and July 1) and consists of one six-month purchase period, unless otherwise determined by our board of directors or our compensation committee. The purchase price for shares of our common stock purchased under our ESPP is 85% of the lesser of the fair market value of common stock on (i) the first trading day of the applicable offering period or (ii) the last trading day of the purchase period in the applicable offering period. Shares available for issuance The following table includes a summary of the activity during the nine months ended October 31, 2022 of the Company’s shares available for issuance under our 2018 Plan and our ESPP: 2018 Plan 2018 ESPP Balance at January 31, 2022 15,067,025 4,040,430 Authorized 6,390,477 1,278,096 Granted (3,675,638) (318,365) Forfeited or canceled 1,338,388 — Balance at October 31, 2022 19,120,252 5,000,161 The aggregate number of shares reserved for issuance under our ESPP will increase automatically on February 1 of each of the first 10 calendar years after the first offering date under the ESPP by the number of shares equal to 1% of the total outstanding shares of our Class A common stock and Class B common stock as of the immediately preceding January 31 (rounded to the nearest whole share) or such lesser number of shares as may be determined by our board of directors in any particular year. The aggregate number of shares issued over the term of our ESPP, subject to stock-splits, recapitalizations or similar events, may not exceed 20,400,000 shares of our Class A common stock. As of October 31, 2022, $3.4 million has been withheld on behalf of our employees for a future purchase under the ESPP and is recorded in accrued compensation and related benefits in the condensed consolidated balance sheets. Share-based compensation expense Share-based compensation expense included in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Cost of subscription revenue $ 2,517 $ 1,629 $ 7,977 $ 4,726 Cost of professional services revenue 1,436 1,034 4,669 2,648 Research and development 13,317 10,095 44,906 28,426 Sales and marketing 14,068 9,595 45,520 28,566 General and administrative 6,732 5,707 24,386 16,186 Total share-based compensation expense $ 38,070 $ 28,060 $ 127,458 $ 80,552 We have excluded $0.7 million and $0.5 million of capitalized software development costs from share-based compensation expense in the three months ended October 31, 2022 and 2021, respectively and $2.5 million and $1.5 million for the nine months ended October 31, 2022 and 2021, respectively.

Income Taxes

Income Taxes	9 Months Ended
	Oct. 31, 2022
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The provision for income taxes for interim tax periods is generally determined using an estimate of the Company’s annual effective tax rate, excluding jurisdictions for which no tax benefit can be recognized due to valuation allowances, and adjusted for discrete tax items in the period. Each quarter the Company updates its estimate of the annual effective tax rate and makes a cumulative adjustment if the estimated annual tax rate has changed. The Company’s effective tax rate generally differs from the U.S. federal statutory tax rate primarily due to a valuation allowance related to the Company’s U.S. federal and state deferred tax assets. The Company recorded a provision for income taxes of $0.5 million and $0.1 million for the three months ended October 31, 2022 and 2021, respectively, and $1.1 million and $0.2 million for the nine months ended October 31, 2022 and 2021, respectively. The provision is primarily attributable to income taxes in foreign jurisdictions and state income taxes. On August 16, 2022, the Inflation Reduction Act (the “IRA”) was signed into law. The IRA contains a number of tax related provisions including a 15% minimum corporate income tax on certain large corporations as well as an excise tax on stock repurchases. The Company is in the process of evaluating the IRA, but does not expect it to have a material impact on the Company’s consolidated financial statements.

Leases

Leases	9 Months Ended
	Oct. 31, 2022
Leases [Abstract]
Leases	Leases The Company has operating leases primarily related to corporate offices and certain equipment. Our leases have remaining lease terms of less than one year to seven years, some of which include options to extend the leases for up to five years. The components of lease expense recorded in the condensed consolidated statements of operations were as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Operating lease cost $ 4,580 $ 4,768 $ 14,346 $ 13,966 Short-term lease cost 453 7 709 357 Variable lease cost 791 745 2,150 2,089 Sublease income (160) — (160) — Total lease costs $ 5,664 $ 5,520 $ 17,045 $ 16,412 Other information related to operating leases was as follows (dollars in thousands): Nine Months Ended October 31, 2022 2021 Supplemental cash flow information: Cash paid for amounts included in the measurement of operating lease liabilities* $ 14,392 $ 4,634 Right-of-use assets obtained in exchange for new operating lease liabilities 7,230 742 Right-of-use assets reductions related to operating lease terminations and impairments 1,535 — Other supplemental information: Weighted-average remaining lease term (in years) 4.7 5.5 Weighted-average discount rate 5.2% 5.0% * Includes cash paid for lease liability accretion of $2.7 million and $3.2 million for the nine months ended October 31, 2022 and 2021, respectively. As of October 31, 2022, remaining maturities of lease liabilities were as follows (in thousands): Operating Leases* Remainder of Fiscal 2023 $ 4,691 Fiscal 2024 20,029 Fiscal 2025 16,899 Fiscal 2026 14,436 Fiscal 2027 10,760 Thereafter 12,215 Total lease payments 79,030 Less: imputed interest (8,537) Total $ 70,493 *Excludes expected sublease income of approximately $5.4 million over the next five years.

Commitments and Contingencies

Commitments and Contingencies	9 Months Ended
	Oct. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Legal matters An indemnification claim was made against the Company by a former director, Ryan Hinkle, and Insight Venture Partners VII, L.P. and certain affiliated entities that are former shareholders of the Company (together with Hinkle, the “IVP Parties”), relating to a purported class action litigation in which the IVP Parties are defendants. On January 29, 2021, the IVP Parties filed a complaint against the Company in the Superior Court of Washington, King County, for the advancement of legal fees, costs, and expenses incurred in defending the purported class action claim. In December 2021, we paid $10.0 million as part of an overall settlement of these matters. We do not expect any additional losses related to this case that would have a material impact on our financial position, results of operations, or cash flows. During the period ended October 31, 2022, we recovered $4.5 million related to insurance coverage of this claim. The impact of the insurance recovery is included in general and administrative expenses in our condensed consolidated statements of operations.

Geographic Information

Geographic Information	9 Months Ended
	Oct. 31, 2022
Segment Reporting [Abstract]
Geographic Information	Geographic Information Revenue Revenue by geographic location is determined by the location of the Company’s customers. The following table sets forth revenue by geographic area (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 United States $ 166,910 $ 119,369 $ 462,516 $ 323,921 EMEA 16,679 13,438 48,144 37,062 Asia Pacific 8,010 5,553 21,576 15,195 Americas other than the United States 7,978 6,268 22,342 17,268 Total $ 199,577 $ 144,628 $ 554,578 $ 393,446 No individual country other than the United States contributed more than 10% of total revenue during any of the periods presented. Long-lived assets Long-lived assets by geographic location is based on the location of the legal entity that owns the asset. The following table sets forth long-lived assets by geographic area (in thousands): October 31, 2022 January 31, 2022 United States $ 68,356 $ 79,278 EMEA 6,190 3,828 Asia Pacific 3,711 1,153 Americas other than the United States 204 28 Total $ 78,461 $ 84,287

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
Basis of presentation	Basis of presentation The accompanying unaudited condensed consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”), and applicable rules and regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The condensed consolidated balance sheet as of January 31, 2022 was derived from the audited consolidated financial statements as of that date but does not include all of the information and notes required by GAAP for complete financial statements. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. Therefore, these condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended January 31, 2022, filed with the SEC on March 25, 2022. The condensed consolidated financial statements include the results of Smartsheet Inc. and its wholly owned subsidiaries, including those located in the United States, the United Kingdom, Germany, Australia, and Costa Rica. All intercompany balances and transactions have been eliminated upon consolidation. In the opinion of management, the information contained herein reflects all adjustments necessary for a fair presentation of our condensed consolidated financial statements. All such adjustments are of a normal, recurring nature. The results of operations for the three and nine months ended October 31, 2022 are not necessarily indicative of results to be expected for the full year ending January 31, 2023, or for any other interim period, or for any future year.
Use of estimates	Use of estimates The preparation of the condensed consolidated financial statements in conformity with GAAP requires management to make estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenue and expenses during the reporting periods. The Company bases its estimates on historical experience and on other assumptions that its management believes are reasonable under the circumstances. Actual results could differ from those estimates. The Company’s most significant estimates and judgments involve revenue recognition with respect to the allocation of transaction consideration for the Company’s offerings; determination of the amortization period for capitalized sales commission costs; and the measurement of fair values of share-based compensation award grants, among others.
Segment information	Segment information The Company operates as one operating segment. The Company’s chief operating decision maker is its Chief Executive Officer, who reviews financial information for purposes of making operating decisions, assessing financial performance, and allocating resources.
Revenue from Contract with Customer	Deferred commissions The majority of sales commissions earned by the Company’s sales force are considered incremental and recoverable costs of obtaining a contract with a customer. Sales commissions are paid on initial contracts and on any upsell contracts with a customer. No sales commissions are paid on customer renewals. Sales commissions and related payroll taxes and fringe benefits are deferred and then amortized on a straight-line basis over a period of benefit that the Company has determined to be four years. The Company determined the period of benefit by taking into consideration its customer contracts, expected customer life, the expected life of its technology, and other factors. Amortization expense is included in sales and marketing expense in the accompanying statements of operations and comprehensive loss. The Company evaluates the period of benefit and tests for impairment on a quarterly basis and whenever events or changes in circumstances occur that could impact the recoverability of these assets.
Cash and cash equivalents	Cash and cash equivalentsThe Company considers all highly liquid investments with an original maturity of three months or less from date of purchase to be cash equivalents. Cash and cash equivalents are recorded at cost, which approximates fair value. Interest earned on cash and cash equivalents is recorded in interest income in the condensed consolidated statements of operations.
Restricted cash	Restricted cash Restricted cash was $0.5 million and $0.6 million as of October 31, 2022 and January 31, 2022, respectively, primarily related to Australian employee contributions to the Company’s 2018 Employee Stock Purchase Plan.
Short-term investments	Short-term investments The Company’s short-term investments primarily consist of U.S. Treasury securities, corporate bonds, and commercial paper that have original maturities greater than three months at the time of purchase. These investments are classified as available-for-sale securities and we reevaluate such classification as of each balance sheet date. The Company considers all investments as available for use in current operations, including those with maturity dates beyond one year, and therefore classify these securities as current assets in our condensed consolidated balance sheets.
Internal-use software development costs	Internal-use software development costs The Company capitalizes certain qualifying costs incurred during the application development stage in connection with the development of internal-use software. Costs related to preliminary project activities and post-implementation activities are expensed in research and development (“R&D”) as incurred. R&D expenses consist primarily of employee-related costs, software-related costs, allocated overhead, and costs of outside services used to supplement our internal staff. Internal-use software costs of $2.5 million were capitalized in each of the three months ended October 31, 2022 and 2021. All capitalized costs related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold. Internal-use software costs of $8.2 million and $6.7 million were capitalized in the nine months ended October 31, 2022 and 2021, respectively. All capitalized costs related to costs incurred during the application development stage of software development for the Company’s platform to which subscriptions are sold.
Concentrations of risk and significant customers	Concentrations of risk and significant customers Financial instruments that potentially subject the Company to concentrations of credit risk are primarily cash, cash equivalents, short-term investments, and accounts receivable. The Company maintains its cash accounts with financial institutions where deposits, at times, exceed the Federal Deposit Insurance Corporation (“FDIC”) limits.
Leases	Leases The Company determines if an arrangement is a lease at inception, and leases are classified at commencement as either operating or finance leases. All the Company’s leases are classified as operating leases. Right-of-use (“ROU”) assets and lease liabilities are recognized at commencement date based on the present value of the future minimum lease payments over the lease term. ROU assets also include any lease payments made. Operating lease ROU assets are presented separately in long-term assets on our condensed consolidated balance sheets. As our operating leases do not provide an implicit rate, we estimate our incremental borrowing rate based on information available at the commencement date in determining the present value of future payments. This rate is an estimate of the collateralized borrowing rate the Company would incur on its future lease payments over a similar term based on the information available at commencement date. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. At October 31, 2022, we did not include any options to extend leases in our lease terms as we were not reasonably certain to exercise them. The Company’s lease agreements do not contain residual value guarantees or covenants. The Company utilizes certain practical expedients and policy elections available under the lease accounting standard. Leases with a term of one year or less are not recognized on our condensed consolidated balance sheets; we recognize lease expense for these leases on a straight-line basis over the lease term. Additionally, we have elected to include non-lease components with lease components for contracts containing real estate leases for the purpose of calculating lease ROU assets and liabilities, to the extent that they are fixed. Non-lease components that are not fixed are expensed as incurred as variable lease payments. Our real estate operating leases typically include non-lease components such as common-area maintenance costs. The Company accounts for subleases from the perspective of a lessor. The Company has two subleases, which are both classified as operating leases. The Company records sublease income as a reduction of lease expense using the straight-line method over the term of the sublease.
Impairment of long-lived assets	Impairment of long-lived assetsLong-lived assets, such as property and equipment, intangible assets, operating lease ROU assets, and internal-use software development costs, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset group may not be recoverable. Recoverability of an asset group is measured by comparing the carrying amount to the estimated undiscounted future cash flows expected to be generated. When the carrying amount exceeds the undiscounted cash flows, the assets are adjusted to their estimated fair value and an impairment charge is recognized as the amount by which the carrying amount exceeds its fair value.
Foreign Currency Translation	Foreign Currency Translation The functional currency of the Company’s foreign operations is primarily the U.S. dollar, while a few of our wholly owned subsidiaries use their respective local currency as their functional currency. We present our consolidated financial statements in U.S. dollar. For subsidiaries where the functional currency is a foreign currency, the Company translates the foreign currency financial statements to U.S. dollar using the exchange rates at the balance sheet date for assets and liabilities, the period average exchange rates for revenues and expenses, and the historical exchange rates for equity. The effects of foreign currency translation adjustments are recorded in accumulated other comprehensive loss as a component of shareholder’s equity in the condensed consolidated balance sheets and the related periodic movements are presented in the condensed consolidated statements of comprehensive loss. Foreign currency transaction gains and losses are included in other income (expense), net, in the condensed consolidated statements of operations for the period.
Recently adopted accounting pronouncements	Recently adopted accounting pronouncements In October 2021, the Financial Accounting Standards Board issued Accounting Standards Update 2021-08, Business Combinations-Accounting for Contract Assets and Contract Liabilities from Contracts with Customers (Topic 805) . The new guidance requires contract assets and contract liabilities acquired in a business combination to be recognized in accordance with Accounting Standards Codification (“ASC”) Topic 606 as if the acquirer had originated the contracts. The standard is effective for fiscal years beginning after December 15, 2022, including interim periods within those fiscal years. Early adoption is permitted. The Company adopted this standard effective August 1, 2022. The adoption of this standard did not have a material effect on the Company’s condensed consolidated financial statements.

Summary of Significant Accoun_3

Summary of Significant Accounting Policies (Tables)	9 Months Ended
	Oct. 31, 2022
Accounting Policies [Abstract]
Schedule of Cash and Cash Equivalents	Cash as reported on the condensed consolidated statements of cash flows consisted of the following (in thousands): October 31, 2022 2021 Cash and cash equivalents $ 194,404 $ 439,950 Restricted cash included in prepaid expenses and other current assets 293 437 Restricted cash 181 17 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statements of cash flows $ 194,878 $ 440,404
Schedule of Restricted Cash and Cash Equivalents	Cash as reported on the condensed consolidated statements of cash flows consisted of the following (in thousands): October 31, 2022 2021 Cash and cash equivalents $ 194,404 $ 439,950 Restricted cash included in prepaid expenses and other current assets 293 437 Restricted cash 181 17 Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statements of cash flows $ 194,878 $ 440,404

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	9 Months Ended
	Oct. 31, 2022
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted	The following table presents calculations for basic and diluted net loss per share (in thousands, except per share data): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Numerator: Net loss $ (40,137) $ (36,718) $ (172,907) $ (117,958) Denominator: Weighted-average common shares outstanding 130,634 126,118 129,611 125,157 Net loss per share, basic and diluted $ (0.31) $ (0.29) $ (1.33) $ (0.94)
Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share	The following outstanding shares of common stock equivalents as of the periods presented were excluded from the computation of diluted net loss per share attributable to common shareholders for the periods presented because the impact of including them would have been anti-dilutive (in thousands): October 31, 2022 2021 Shares subject to outstanding common stock awards 11,380 10,926 Shares issuable pursuant to the 2018 Employee Stock Purchase Plan 126 43 Total potentially dilutive shares 11,506 10,969

Investments (Tables)

Investments (Tables)	9 Months Ended
	Oct. 31, 2022
Investments, Debt and Equity Securities [Abstract]
Schedule of Unrealized Gains and Losses, and Estimated Fair Values of the Company’s Investments	The following table presents the amortized costs, unrealized gains and losses, and estimated fair values of the Company’s cash equivalents and short-term investments as of October 31, 2022 (in thousands): October 31, 2022 Amortized Cost* Unrealized Gains Unrealized Losses Estimated Fair Value Cash equivalents: Money market funds $ 130,118 $ — $ — $ 130,118 Total cash equivalents 130,118 — — 130,118 Short-term investments: Corporate bonds 73,989 32 (413) 73,608 U.S. Treasury securities 69,896 — (312) 69,584 Commercial paper 94,973 — — 94,973 Agency securities 2,155 — — 2,155 Total short-term investments 241,013 32 (725) 240,320 Total $ 371,131 $ 32 $ (725) $ 370,438 *Excludes interest receivable of $0.6 million, which is included in prepaid expenses and other current assets on the condensed consolidated balance sheets.
Schedule of Maturities of the Company’s Short-term Investments	The following table presents the contractual maturities of the Company’s short-term investments as of October 31, 2022 (in thousands): October 31, 2022 Amortized Cost Estimated Fair Value Due within one year $ 207,405 $ 206,865 Due between one to five years 33,608 33,455 Total $ 241,013 $ 240,320

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	9 Months Ended
	Oct. 31, 2022
Fair Value Disclosures [Abstract]
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis	The following tables present information about the Company’s financial assets and liabilities that are measured at fair value and indicate the fair value hierarchy of the valuation inputs used (in thousands): October 31, 2022 Level 1 Level 2 Level 3 Total Assets Cash equivalents: Money market funds $ 130,118 $ — $ — $ 130,118 Total cash equivalents 130,118 — — 130,118 Short-term investments: Corporate bonds — 73,608 — 73,608 U.S. Treasury securities — 69,584 — 69,584 Commercial paper — 94,973 — 94,973 Agency securities — 2,155 — 2,155 Total short-term investments — 240,320 — 240,320 Total assets $ 130,118 $ 240,320 $ — $ 370,438 January 31, 2022 Level 1 Level 2 Level 3 Total Assets Cash equivalents: Money market funds $ 378,294 $ — $ — $ 378,294 Total assets $ 378,294 $ — $ — $ 378,294

Business Combinations (Tables)

Business Combinations (Tables)	9 Months Ended
	Oct. 31, 2022
Business Combination and Asset Acquisition [Abstract]
Schedule of Assets Acquired and Liabilities Assumed	The following table summarizes the preliminary fair values of assets acquired and liabilities assumed as of the date of acquisition (in thousands): September 1, 2022 Cash and restricted cash $ 266 Intangible assets 5,190 Goodwill 16,427 Other net tangible assets and liabilities assumed (1,276) $ 20,607
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination	The estimated useful lives and fair values of the identifiable intangible assets at acquisition date were as follows (dollars in thousands): Fair Value Expected Useful Life Software technology $ 3,200 5 years Customer relationships 1,990 7 years Total intangible assets $ 5,190

Goodwill and Net Intangible A_2

Goodwill and Net Intangible Assets (Tables)	9 Months Ended
	Oct. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]
Schedule of Goodwill	The changes in the carrying amount of goodwill or measurement period adjustments during the nine months ended October 31, 2022 were as follows (in thousands): Goodwill balance as of January 31, 2022 $ 125,605 Addition - acquisition of Outfit 16,427 Effects of foreign currency translation (1,028) Goodwill balance as of October 31, 2022 $ 141,004
Schedule of Finite-Lived Intangible Assets	The following table presents the components of net intangible assets (in thousands): October 31, 2022 January 31, 2022 Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Acquired software technology $ 28,400 $ (13,105) $ 15,295 $ 25,400 $ (9,195) $ 16,205 Acquired customer relationships 34,016 (11,086) 22,930 32,150 (7,735) 24,415 Trade names 4,100 (1,046) 3,054 4,100 (711) 3,389 Patents 170 (133) 37 170 (127) 43 Domain name 44 — 44 44 — 44 Total $ 66,730 $ (25,370) $ 41,360 $ 61,864 $ (17,768) $ 44,096 The following table presents the components of acquired intangible assets (dollars in thousands): October 31, 2022 January 31, 2022 Net Carrying Amount Weighted Average Life (Years) Net Carrying Amount Weighted Average Life (Years) Acquired software technology $ 15,295 3.0 $ 16,205 3.3 Acquired customer relationships 22,930 5.0 24,415 5.5 Trade names 3,054 6.9 3,389 7.6 Total $ 41,279 4.4 $ 44,009 4.9
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense	As of October 31, 2022, estimated remaining amortization expense for the finite-lived intangible assets by fiscal year is as follows (in thousands): Remainder of Fiscal 2023 $ 2,702 Fiscal 2024 10,808 Fiscal 2025 9,607 Fiscal 2026 7,890 Fiscal 2027 5,724 Thereafter 4,585 Total $ 41,316

Share-Based Compensation (Table

Share-Based Compensation (Tables)	9 Months Ended
	Oct. 31, 2022
Share-Based Payment Arrangement [Abstract]
Schedule of Stock Option Activity	The following table includes a summary of the option activity during the nine months ended October 31, 2022: Options Outstanding Weighted-Average Exercise Price Outstanding at January 31, 2022 4,573,482 $ 20.87 Granted 3,744 52.72 Exercised (659,022) 10.61 Forfeited or canceled (124,474) 44.99 Outstanding at October 31, 2022 3,793,730 21.89 Exercisable at October 31, 2022 3,113,378 13.03
Schedule of Restricted Stock Units Award Activity	The following table includes a summary of the RSU activity during the nine months ended October 31, 2022: Number of Shares Underlying Outstanding RSUs Weighted-Average Grant-Date Fair Value per RSU Outstanding at January 31, 2022 7,281,232 $ 60.95 Granted 3,671,894 42.77 Vested (2,152,972) 56.36 Forfeited or canceled (1,213,914) 58.42 Outstanding at October 31, 2022 7,586,240 53.86
Schedule of Nonvested Restricted Stock Shares Activity	The following table includes a summary of the RSA activity during the nine months ended October 31, 2022: Number of Shares Weighted-Average Grant-Date Fair Value per Share Outstanding at January 31, 2022 56,288 $ 46.93 Granted — — Vested (28,144) 46.93 Forfeited or canceled (8,249) 46.93 Outstanding at October 31, 2022 19,895 46.93
Schedule of Shares Available for Issuance Under ESPP	The following table includes a summary of the activity during the nine months ended October 31, 2022 of the Company’s shares available for issuance under our 2018 Plan and our ESPP: 2018 Plan 2018 ESPP Balance at January 31, 2022 15,067,025 4,040,430 Authorized 6,390,477 1,278,096 Granted (3,675,638) (318,365) Forfeited or canceled 1,338,388 — Balance at October 31, 2022 19,120,252 5,000,161
Schedule of Share-based Compensation Expense	Share-based compensation expense included in the condensed consolidated statements of operations was as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Cost of subscription revenue $ 2,517 $ 1,629 $ 7,977 $ 4,726 Cost of professional services revenue 1,436 1,034 4,669 2,648 Research and development 13,317 10,095 44,906 28,426 Sales and marketing 14,068 9,595 45,520 28,566 General and administrative 6,732 5,707 24,386 16,186 Total share-based compensation expense $ 38,070 $ 28,060 $ 127,458 $ 80,552

Leases (Tables)

Leases (Tables)	9 Months Ended
	Oct. 31, 2022
Leases [Abstract]
Schedule of Lease Cost	The components of lease expense recorded in the condensed consolidated statements of operations were as follows (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 Operating lease cost $ 4,580 $ 4,768 $ 14,346 $ 13,966 Short-term lease cost 453 7 709 357 Variable lease cost 791 745 2,150 2,089 Sublease income (160) — (160) — Total lease costs $ 5,664 $ 5,520 $ 17,045 $ 16,412 Other information related to operating leases was as follows (dollars in thousands): Nine Months Ended October 31, 2022 2021 Supplemental cash flow information: Cash paid for amounts included in the measurement of operating lease liabilities* $ 14,392 $ 4,634 Right-of-use assets obtained in exchange for new operating lease liabilities 7,230 742 Right-of-use assets reductions related to operating lease terminations and impairments 1,535 — Other supplemental information: Weighted-average remaining lease term (in years) 4.7 5.5 Weighted-average discount rate 5.2% 5.0% * Includes cash paid for lease liability accretion of $2.7 million and $3.2 million for the nine months ended October 31, 2022 and 2021, respectively.
Schedule of Future Minimum Rental Payments for Operating Leases	As of October 31, 2022, remaining maturities of lease liabilities were as follows (in thousands): Operating Leases* Remainder of Fiscal 2023 $ 4,691 Fiscal 2024 20,029 Fiscal 2025 16,899 Fiscal 2026 14,436 Fiscal 2027 10,760 Thereafter 12,215 Total lease payments 79,030 Less: imputed interest (8,537) Total $ 70,493 *Excludes expected sublease income of approximately $5.4 million over the next five years.

Geographic Information (Tables)

Geographic Information (Tables)	9 Months Ended
	Oct. 31, 2022
Segment Reporting [Abstract]
Schedule of Revenue by Geographical Area	Revenue by geographic location is determined by the location of the Company’s customers. The following table sets forth revenue by geographic area (in thousands): Three Months Ended October 31, Nine Months Ended October 31, 2022 2021 2022 2021 United States $ 166,910 $ 119,369 $ 462,516 $ 323,921 EMEA 16,679 13,438 48,144 37,062 Asia Pacific 8,010 5,553 21,576 15,195 Americas other than the United States 7,978 6,268 22,342 17,268 Total $ 199,577 $ 144,628 $ 554,578 $ 393,446
Schedule of Long-lived Assets by Geographic Areas	Long-lived assets by geographic location is based on the location of the legal entity that owns the asset. The following table sets forth long-lived assets by geographic area (in thousands): October 31, 2022 January 31, 2022 United States $ 68,356 $ 79,278 EMEA 6,190 3,828 Asia Pacific 3,711 1,153 Americas other than the United States 204 28 Total $ 78,461 $ 84,287

Overview and Basis of Present_2

Overview and Basis of Presentation (Details) - $ / shares		3 Months Ended		9 Months Ended
	Jul. 31, 2022	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Change in Accounting Estimate [Line Items]
Deferred commissions amortized period	3 years	4 years
Benefit to net income per share, basic (in dollars per share)		$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)
Benefit to net income per share, diluted (in dollars per share)		$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)
Deferred Commissions, Amortization Period
Change in Accounting Estimate [Line Items]
Total Revenue ( in percent)		3%		1%
Benefit to net income per share, basic (in dollars per share)		$ 0.05		$ 0.05
Benefit to net income per share, diluted (in dollars per share)		$ 0.05		$ 0.05

Summary of Significant Accoun_4

Summary of Significant Accounting Policies - Narrative (Details) $ in Thousands		3 Months Ended		9 Months Ended
	Jul. 31, 2022	Oct. 31, 2022 USD ($)	Oct. 31, 2021 USD ($)	Oct. 31, 2022 USD ($) segment	Oct. 31, 2021 USD ($)	Jan. 31, 2022 USD ($)
Lessee, Lease, Description [Line Items]
Number of operating segments | segment				1
Deferred commissions amortized period	3 years	4 years
Restricted cash		$ 293	$ 437	$ 293	$ 437
Internal use software costs capitalized		2,500	2,500	8,200	6,700
Amortization expense of capitalized internal use software costs		1,900	$ 1,400	$ 5,800	$ 3,800
Impairment charges		1,500
Software
Lessee, Lease, Description [Line Items]
Software useful life				3 years
Letter of Credit Collateral
Lessee, Lease, Description [Line Items]
Restricted cash		$ 500		$ 500		$ 600

Summary of Significant Accoun_5

Summary of Significant Accounting Policies - Schedule of Cash and Cash Equivalents (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022	Oct. 31, 2021	Jan. 31, 2021
Accounting Policies [Abstract]
Cash and cash equivalents	$ 194,404	$ 449,074	$ 439,950
Restricted cash included in prepaid expenses and other current assets	293		437
Restricted cash	181	17	17
Total cash, cash equivalents, and restricted cash shown in the condensed consolidated statements of cash flows	$ 194,878	$ 449,680	$ 440,404	$ 442,348

Revenue from Contracts with C_2

Revenue from Contracts with Customers - Deferred Revenue (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Revenue from External Customer [Line Items]
Deferred revenue	$ 451.2		$ 451.2
Subscription
Revenue from External Customer [Line Items]
Revenue recognized included in deferred revenue	157.3	$ 109	297.3	$ 196.6
Deferred revenue	443.5		443.5
Professional services
Revenue from External Customer [Line Items]
Revenue recognized included in deferred revenue	4.7	$ 4.3	4.7	$ 4.7
Deferred revenue	$ 7.7		$ 7.7

Revenue from Contracts with C_3

Revenue from Contracts with Customers - Revenue Recognition (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-11-01	Oct. 31, 2022
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Percentage of revenue related to remaining performance obligations	92%
Period of expected timing of satisfaction related to remaining performance obligations	12 months

Deferred Commissions (Details)

Deferred Commissions (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021	Aug. 01, 2022	Jul. 31, 2022	Jan. 31, 2022
Revenue from Contract with Customer [Abstract]
Deferred commissions	$ 110,038		$ 110,038				$ 91,312
Amortization of deferred commission costs	$ 9,100	$ 11,400	$ 36,700	$ 31,200
Deferred commissions amortized period					4 years	3 years

Net Loss Per Share - Schedule o

Net Loss Per Share - Schedule of Earnings Per Share, Basic and Diluted (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Numerator:
Net loss	$ (40,137)	$ (36,718)	$ (172,907)	$ (117,958)
Denominator:
Weighted-average common shares outstanding, basic (in shares)	130,634	126,118	129,611	125,157
Weighted-average common shares outstanding, diluted (in shares)	130,634	126,118	129,611	125,157
Net loss per share, basic (in dollars per share)	$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)
Net loss per share, diluted (in dollars per share)	$ (0.31)	$ (0.29)	$ (1.33)	$ (0.94)

Net Loss Per Share - Schedule_2

Net Loss Per Share - Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share (Details) - shares shares in Thousands	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	11,506	10,969
Shares subject to outstanding common stock awards
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	11,380	10,926
Shares issuable pursuant to the 2018 Employee Stock Purchase Plan
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Total potentially dilutive shares (in shares)	126	43

Investments - Schedule of Unrea

Investments - Schedule of Unrealized Gains and Losses, and Estimated Fair Values of the Company’s Investments (Details) $ in Thousands	Oct. 31, 2022 USD ($)
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	$ 371,131
Unrealized Gains	32
Unrealized Losses	(725)
Estimated Fair Value	370,438
Interest receivable	600
Money market funds
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	130,118
Unrealized Gains	0
Unrealized Losses	0
Estimated Fair Value	130,118
Total cash equivalents
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	130,118
Unrealized Gains	0
Unrealized Losses	0
Estimated Fair Value	130,118
Corporate bonds
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	73,989
Unrealized Gains	32
Unrealized Losses	(413)
Estimated Fair Value	73,608
U.S. Treasury securities
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	69,896
Unrealized Gains	0
Unrealized Losses	(312)
Estimated Fair Value	69,584
Commercial paper
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	94,973
Unrealized Gains	0
Unrealized Losses	0
Estimated Fair Value	94,973
Agency securities
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	2,155
Unrealized Gains	0
Unrealized Losses	0
Estimated Fair Value	2,155
Total short-term investments
Debt and Equity Securities, FV-NI [Line Items]
Amortized Cost*	241,013
Unrealized Gains	32
Unrealized Losses	(725)
Estimated Fair Value	$ 240,320

Investments - Schedule of Matur

Investments - Schedule of Maturities of the Company’s Short-term Investments (Details) $ in Thousands	Oct. 31, 2022 USD ($)
Amortized Cost
Due within one year	$ 207,405
Due between one to five years	33,608
Amortized Cost*	241,013
Estimated Fair Value
Due within one year	206,865
Due between one to five years	33,455
Estimated Fair Value	$ 240,320

Fair Value Measurements - Sched

Fair Value Measurements - Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis (Details) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Cash equivalents:
Cash equivalents:	$ 130,118
Short-term investments:	240,320
Total assets	370,438	$ 378,294
Corporate bonds
Cash equivalents:
Short-term investments:	73,608
U.S. Treasury securities
Cash equivalents:
Short-term investments:	69,584
Commercial paper
Cash equivalents:
Short-term investments:	94,973
Agency securities
Cash equivalents:
Short-term investments:	2,155
Money market funds
Cash equivalents:
Cash equivalents:	130,118	378,294
Level 1
Cash equivalents:
Cash equivalents:	130,118
Short-term investments:	0
Total assets	130,118	378,294
Level 1 | Corporate bonds
Cash equivalents:
Short-term investments:	0
Level 1 | U.S. Treasury securities
Cash equivalents:
Short-term investments:	0
Level 1 | Commercial paper
Cash equivalents:
Short-term investments:	0
Level 1 | Agency securities
Cash equivalents:
Short-term investments:	0
Level 1 | Money market funds
Cash equivalents:
Cash equivalents:	130,118	378,294
Level 2
Cash equivalents:
Cash equivalents:	0
Short-term investments:	240,320
Total assets	240,320	0
Level 2 | Corporate bonds
Cash equivalents:
Short-term investments:	73,608
Level 2 | U.S. Treasury securities
Cash equivalents:
Short-term investments:	69,584
Level 2 | Commercial paper
Cash equivalents:
Short-term investments:	94,973
Level 2 | Agency securities
Cash equivalents:
Short-term investments:	2,155
Level 2 | Money market funds
Cash equivalents:
Cash equivalents:	0	0
Level 3
Cash equivalents:
Cash equivalents:	0
Short-term investments:	0
Total assets	0	0
Level 3 | Corporate bonds
Cash equivalents:
Short-term investments:	0
Level 3 | U.S. Treasury securities
Cash equivalents:
Short-term investments:	0
Level 3 | Commercial paper
Cash equivalents:
Short-term investments:	0
Level 3 | Agency securities
Cash equivalents:
Short-term investments:	0
Level 3 | Money market funds
Cash equivalents:
Cash equivalents:	$ 0	$ 0

Business Combinations - Narrati

Business Combinations - Narrative (Details) - On Brand Holdings Inc. $ in Millions	Sep. 01, 2022 USD ($)
Business Acquisition [Line Items]
Outstanding equity acquired (percentage)	100%
Consideration transferred	$ 20.6
Weighted average amortization period	5 years 9 months 18 days

Business Combinations - Fair Va

Business Combinations - Fair Value of Assets and Liabilities Assumed (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Sep. 01, 2022	Jan. 31, 2022
Business Acquisition [Line Items]
Goodwill	$ 141,004		$ 125,605
On Brand Holdings Inc.
Business Acquisition [Line Items]
Cash and restricted cash		$ 266
Intangible assets		5,190
Goodwill		16,427
Other net tangible assets and liabilities assumed		(1,276)
Total		$ 20,607

Business Combinations - Intangi

Business Combinations - Intangible Assets Acquired (Details) - USD ($) $ in Thousands		9 Months Ended	12 Months Ended
	Sep. 01, 2022	Oct. 31, 2022	Jan. 31, 2022
Business Acquisition [Line Items]
Expected Useful Life		4 years 4 months 24 days	4 years 10 months 24 days
On Brand Holdings Inc.
Business Acquisition [Line Items]
Fair Value	$ 5,190
Software technology
Business Acquisition [Line Items]
Expected Useful Life		3 years	3 years 3 months 18 days
Software technology | On Brand Holdings Inc.
Business Acquisition [Line Items]
Fair Value	$ 3,200
Expected Useful Life	5 years
Customer relationships
Business Acquisition [Line Items]
Expected Useful Life		5 years	5 years 6 months
Customer relationships | On Brand Holdings Inc.
Business Acquisition [Line Items]
Fair Value	$ 1,990
Expected Useful Life	7 years

Goodwill and Net Intangible A_3

Goodwill and Net Intangible Assets - Changes in Goodwill (Details) $ in Thousands	9 Months Ended
	Oct. 31, 2022 USD ($)
Goodwill [Roll Forward]
Goodwill balance as of January 31, 2022	$ 125,605
Addition - acquisition of Outfit	16,427
Effects of foreign currency translation	(1,028)
Goodwill balance as of October 31, 2022	$ 141,004

Goodwill and Net Intangible A_4

Goodwill and Net Intangible Assets - Schedule of Finite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Oct. 31, 2022	Jan. 31, 2022
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 66,730	$ 61,864
Accumulated Amortization	(25,370)	(17,768)
Net Carrying Amount	41,360	44,096
Net Carrying Amount	$ 41,279	$ 44,009
Weighted Average Life (Years)	4 years 4 months 24 days	4 years 10 months 24 days
Acquired software technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 28,400	$ 25,400
Accumulated Amortization	(13,105)	(9,195)
Net Carrying Amount	15,295	16,205
Net Carrying Amount	$ 15,295	$ 16,205
Weighted Average Life (Years)	3 years	3 years 3 months 18 days
Acquired customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 34,016	$ 32,150
Accumulated Amortization	(11,086)	(7,735)
Net Carrying Amount	22,930	24,415
Net Carrying Amount	$ 22,930	$ 24,415
Weighted Average Life (Years)	5 years	5 years 6 months
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 4,100	$ 4,100
Accumulated Amortization	(1,046)	(711)
Net Carrying Amount	3,054	3,389
Net Carrying Amount	$ 3,054	$ 3,389
Weighted Average Life (Years)	6 years 10 months 24 days	7 years 7 months 6 days
Patents
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 170	$ 170
Accumulated Amortization	(133)	(127)
Net Carrying Amount	37	43
Domain name
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	44	44
Accumulated Amortization	0	0
Net Carrying Amount	$ 44	$ 44

Goodwill and Net Intangible A_5

Goodwill and Net Intangible Assets - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization expense	$ 2.6	$ 2.5	$ 7.6	$ 7.6

Goodwill and Net Intangible A_6

Goodwill and Net Intangible Assets - Estimated Remaining Amortization Expense (Details) $ in Thousands	Oct. 31, 2022 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
Remainder of Fiscal 2023	$ 2,702
Fiscal 2024	10,808
Fiscal 2025	9,607
Fiscal 2026	7,890
Fiscal 2027	5,724
Thereafter	4,585
Total	$ 41,316

Share-Based Compensation - Narr

Share-Based Compensation - Narrative (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022 USD ($) shares	Oct. 31, 2021 USD ($)	Oct. 31, 2022 USD ($) purchasePeriod shares	Oct. 31, 2021 USD ($)	Jan. 31, 2022 shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based compensation	$ 38,070	$ 28,060	$ 127,458	$ 80,552
Capitalized software development costs	$ 700	$ 500	$ 2,500	$ 1,500
2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Allowable payroll deduction as a percent of base cash compensation			15%
Offering period (in months)			6 months
Number of purchase periods | purchasePeriod			1
Purchase period (in months)			6 months
Purchase price percent			85%
Maximum number of shares authorized (in shares) | shares	5,000,161		5,000,161		4,040,430
Share-based compensation			$ 3,400
2018 ESPP | Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Period in which shares authorized increase			10 years
2018 ESPP | Common Class A and B
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percent of shares outstanding			1%
Maximum | 2018 ESPP | Common Class A
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Maximum number of shares authorized (in shares) | shares	20,400,000		20,400,000
Stock Option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
Expiration period			10 years
RSUs | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years
RSUs | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			4 years
RSAs
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Vesting period			3 years

Share-Based Compensation - Stoc

Share-Based Compensation - Stock Options (Details) - Stock Option - $ / shares	9 Months Ended
	Oct. 31, 2022
Options Outstanding
Outstanding beginning balance (in shares)	4,573,482
Granted (in shares)	3,744
Exercised (in shares)	(659,022)
Forfeited or canceled (in shares)	(124,474)
Outstanding ending balance (in shares)	3,793,730
Exercisable (in shares)	3,113,378
Weighted-Average Exercise Price
Outstanding beginning balance (in dollars per share)	$ 20.87
Granted (in dollars per share)	52.72
Exercised (in dollars per share)	10.61
Forfeited or canceled (in dollars per share)	44.99
Outstanding ending balance (in dollars per share)	21.89
Exercisable (in dollars per share)	$ 13.03

Share-Based Compensation - Rest

Share-Based Compensation - Restricted Stock Units (Details) - RSUs	9 Months Ended
	Oct. 31, 2022 $ / shares shares
Number of Shares Underlying Outstanding RSUs
Outstanding beginning balance (in shares) | shares	7,281,232
Granted (in shares) | shares	3,671,894
Vested (in shares) | shares	(2,152,972)
Forfeited or canceled (in shares) | shares	(1,213,914)
Outstanding ending balance (in shares) | shares	7,586,240
Weighted-Average Grant-Date Fair Value per RSU
Outstanding beginning balance (in dollars per share) | $ / shares	$ 60.95
Granted (in dollars per share) | $ / shares	42.77
Vested (in dollars per share) | $ / shares	56.36
Forfeited or canceled (in dollars per share) | $ / shares	58.42
Outstanding ending balance (in dollars per share) | $ / shares	$ 53.86

Share-Based Compensation - Re_2

Share-Based Compensation - Restricted Stock Awards (Details) - Restricted Stock	9 Months Ended
	Oct. 31, 2022 $ / shares shares
Number of Shares
Outstanding beginning balance (in shares) | shares	56,288
Granted (in shares) | shares	0
Vested (in shares) | shares	(28,144)
Forfeited or canceled (in shares) | shares	(8,249)
Outstanding ending balance (in shares) | shares	19,895
Weighted-Average Grant-Date Fair Value per Share
Outstanding beginning balance (in dollars per share) | $ / shares	$ 46.93
Granted (in dollars per share) | $ / shares	0
Vested (in dollars per share) | $ / shares	46.93
Forfeited or canceled (in dollars per share) | $ / shares	46.93
Outstanding ending balance (in dollars per share) | $ / shares	$ 46.93

Share-Based Compensation - 2018

Share-Based Compensation - 2018 Plan and 2018 Employee Stock Purchase Plan (Details)	9 Months Ended
	Oct. 31, 2022 shares
2018 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Balance at beginning of period (in shares)	15,067,025
Authorized (in shares)	6,390,477
Granted (in shares)	(3,675,638)
Forfeited or canceled (in shares)	1,338,388
Balance at end of period (in shares)	19,120,252
2018 ESPP
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Balance at beginning of period (in shares)	4,040,430
Authorized (in shares)	1,278,096
Granted (in shares)	(318,365)
Forfeited or canceled (in shares)	0
Balance at end of period (in shares)	5,000,161

Share-Based Compensation - Shar

Share-Based Compensation - Share-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 38,070	$ 28,060	$ 127,458	$ 80,552
Cost of subscription revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	2,517	1,629	7,977	4,726
Cost of professional services revenue
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	1,436	1,034	4,669	2,648
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	13,317	10,095	44,906	28,426
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	14,068	9,595	45,520	28,566
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 6,732	$ 5,707	$ 24,386	$ 16,186

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Income Tax Disclosure [Abstract]
Income tax provision	$ 517	$ 99	$ 1,091	$ 214

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Millions	3 Months Ended	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2022
Lessee, Lease, Description [Line Items]
Option to extend lease		5 years
Consolidated impairment charge	$ 1.5
Minimum
Lessee, Lease, Description [Line Items]
Remaining lease term		1 year
Maximum
Lessee, Lease, Description [Line Items]
Remaining lease term		7 years

Leases - Components of Lease Ex

Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Leases [Abstract]
Operating lease cost	$ 4,580	$ 4,768	$ 14,346	$ 13,966
Short-term lease cost	453	7	709	357
Variable lease cost	791	745	2,150	2,089
Sublease income	(160)	0	(160)	0
Total lease costs	$ 5,664	$ 5,520	$ 17,045	$ 16,412

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021
Supplemental cash flow information:
Cash paid for amounts included in the measurement of operating lease liabilities	$ 14,392	$ 4,634
Right-of-use assets obtained in exchange for new operating lease liabilities	7,230	742
Right-of-use assets reductions related to operating lease terminations and impairments	$ 1,535	$ 0
Weighted Average Remaining Lease Term [Abstract]
Weighted-average remaining lease term (in years)	4 years 8 months 12 days	5 years 6 months
Weighted Average Discount Rate [Abstract]
Weighted-average discount rate	5.20%	5%
Cash paid for lease liability accretion	$ 2,700	$ 3,200

Leases - Schedule of Future Pay

Leases - Schedule of Future Payments for Operating Leases (Details) $ in Thousands	Oct. 31, 2022 USD ($)
Operating Leases*
Remainder of Fiscal 2023	$ 4,691
Fiscal 2024	20,029
Fiscal 2025	16,899
Fiscal 2026	14,436
Fiscal 2027	10,760
Thereafter	12,215
Total lease payments	79,030
Less: imputed interest	(8,537)
Total	70,493
Sublease income	$ 5,400

Commitments and Contingencies (

Commitments and Contingencies (Details) - USD ($) $ in Millions	1 Months Ended	3 Months Ended
	Dec. 31, 2021	Oct. 31, 2022
Loss Contingencies [Line Items]
Payments for legal settlement	$ 10
Insurance Claims
Loss Contingencies [Line Items]
Coverage settlement claim amount		$ 4.5

Geographic Information - Schedu

Geographic Information - Schedule of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2022	Oct. 31, 2021	Oct. 31, 2022	Oct. 31, 2021
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 199,577	$ 144,628	$ 554,578	$ 393,446
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	166,910	119,369	462,516	323,921
EMEA
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	16,679	13,438	48,144	37,062
Asia Pacific
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	8,010	5,553	21,576	15,195
Americas other than the United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 7,978	$ 6,268	$ 22,342	$ 17,268

Geographic Information - Long-l

Geographic Information - Long-lived Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2022	Jan. 31, 2022
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	$ 78,461	$ 84,287
United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	68,356	79,278
EMEA
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	6,190	3,828
Asia Pacific
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	3,711	1,153
Americas other than the United States
Revenues from External Customers and Long-Lived Assets [Line Items]
Long-lived assets	$ 204	$ 28