Box (BOX) 10-Q 31 May 23 2024 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information	3 Months Ended
	Apr. 30, 2023 shares
Cover [Abstract]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Apr. 30, 2023
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q1
Trading Symbol	BOX
Entity Registrant Name	Box, Inc.
Entity Central Index Key	0001372612
Current Fiscal Year End Date	--01-31
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Title of 12(b) Security	Class A Common Stock, $0.0001 par value
Security Exchange Name	NYSE
Entity File Number	001-36805
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	20-2714444
Entity Address, Address Line One	900 Jefferson Ave
Entity Address, City or Town	Redwood City
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94063
City Area Code	877
Local Phone Number	729-4269
Document Quarterly Report	true
Document Transition Report	false
Entity Common Stock, Shares Outstanding	144,828,054

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Current assets:
Cash and cash equivalents	$ 481,435	$ 428,465
Short-term investments	35,579	32,783
Accounts receivable, net	132,653	264,515
Deferred commissions	46,689	48,040
Other current assets	34,882	32,960
Total current assets	731,238	806,763
Property and equipment, net	63,516	69,972
Operating lease right-of-use assets, net	119,186	131,172
Goodwill	74,593	73,863
Deferred commissions, non-current	67,387	71,999
Other long-term assets	52,746	53,396
Total assets	1,108,666	1,207,165
Current liabilities:
Accounts payable, accrued expenses and other current liabilities	68,645	79,810
Accrued compensation and benefits	20,355	44,086
Operating lease liabilities	44,576	47,752
Deferred revenue	487,123	544,179
Total current liabilities	620,699	715,827
Debt, net, non-current	369,825	369,351
Operating lease liabilities, non-current	107,399	118,001
Other long-term liabilities	32,364	37,847
Total liabilities	1,130,287	1,241,026
Commitments and contingencies (Note 7)
Series A convertible preferred stock, par value of $0.0001 per share; 500 shares authorized, issued and outstanding as of April 30 (unaudited) and January 31, 2023	490,464	489,990
Stockholders' deficit
Class A common stock, par value $0.0001 per share; 1,000,000 shares authorized; 144,828 shares (unaudited) and 144,301 shares issued and outstanding as of April 30 and January 31, 2023, respectively	14	14
Additional paid-in capital	822,366	818,996
Accumulated other comprehensive loss	(7,019)	(7,065)
Accumulated deficit	(1,327,446)	(1,335,796)
Total stockholders' deficit	(512,085)	(523,851)
Total liabilities, convertible preferred stock and stockholders' deficit	$ 1,108,666	$ 1,207,165

CONDENSED CONSOLIDATED BALANC_2

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Apr. 30, 2023	Jan. 31, 2023
Statement of Financial Position [Abstract]
Temporary equity, par value per share	$ 0.0001	$ 0.0001
Temporary equity, shares authorized	500,000	500,000
Temporary equity, shares issued	500,000	500,000
Temporary equity, shares outstanding	500,000	500,000
Class A Common Stock, par value	$ 0.0001	$ 0.0001
Class A Common Stock, shares authorized	1,000,000,000	1,000,000,000
Class A Common Stock, shares issued	144,828,000	144,301,000
Class A Common Stock, shares outstanding	144,828,000	144,301,000

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Income Statement [Abstract]
Revenue	$ 251,898	$ 238,432
Cost of revenue	61,651	62,209
Gross profit	190,247	176,223
Operating expenses:
Research and development	62,518	61,733
Sales and marketing	86,210	83,067
General and administrative	33,184	30,799
Total operating expenses	181,912	175,599
Income from operations	8,335	624
Interest and other income (expense), net	2,318	(4,157)
Income (loss) before provision for income taxes	10,653	(3,533)
Provision for income taxes	2,303	1,166
Net income (loss)	8,350	(4,699)
Accretion and dividend on series A convertible preferred stock	(4,224)	(4,222)
Undistributed earnings attributable to preferred stockholders	(470)
Net income (loss) attributable to common stockholders	$ 3,656	$ (8,921)
Net income (loss) per share attributable to common stockholders, basic	$ 0.03	$ (0.06)
Net income (loss) per share attributable to common stockholders, diluted	$ 0.02	$ (0.06)
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders, basic	144,739	144,725
Weighted-average shares used to compute net income (loss) per share attributable to common stockholders, diluted	150,436	144,725

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (Unaudited) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 8,350	$ (4,699)
Other comprehensive income (loss):
Net foreign currency translation gain (loss)	211	(5,266)
Other	(165)	1,040
Other comprehensive income (loss)	46	(4,226)
Comprehensive income (loss)	$ 8,396	$ (8,925)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' (DEFICIT) EQUITY (Unaudited) - USD ($) shares in Thousands, $ in Thousands	Total	Series A Convertible Preferred Stock	Common Stock Class A Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive (Loss) Income	Accumulated Deficit
Balance at Jan. 31, 2022	$ (395,087)		$ 15	$ 972,020	$ (4,543)	$ (1,362,579)
Temporary equity, Beginning, Shares at Jan. 31, 2022		500
Temporary equity, Balance at Jan. 31, 2022		$ 487,880
Balance, Beginning, Shares at Jan. 31, 2022			145,081
Issuance of common stock under employee equity plans, net of shares withheld for employee payroll taxes	(27,394)			(27,394)
Issuance of common stock under employee equity plans, net of shares withheld for employee payroll taxes, (in shares)			4,159
Stock consideration in connection with fiscal 2022 acquisition (in shares)			559
Stock-based compensation related to stock awards	61,785			61,785
Accretion and dividend on series A convertible preferred stock, net of dividends paid	(4,221)	$ 471		(4,221)
Repurchases of common stock	(110,123)			(110,123)
Repurchases of common stock (in shares)			(4,201)
Other comprehensive income (loss)	(4,226)				(4,226)
Net income (loss)	(4,699)					(4,699)
Balance at Apr. 30, 2022	(483,965)		$ 15	892,067	(8,769)	(1,367,278)
Temporary equity, Ending, Shares at Apr. 30, 2022		500
Temporary equity, Balance at Apr. 30, 2022		$ 488,351
Balance, Ending, Shares at Apr. 30, 2022			145,598
Balance at Jan. 31, 2023	$ (523,851)		$ 14	818,996	(7,065)	(1,335,796)
Temporary equity, Beginning, Shares at Jan. 31, 2023	500	500
Temporary equity, Balance at Jan. 31, 2023	$ 489,990	$ 489,990
Balance, Beginning, Shares at Jan. 31, 2023			144,301
Issuance of common stock under employee equity plans, net of shares withheld for employee payroll taxes	(4,419)			(4,419)
Issuance of common stock under employee equity plans, net of shares withheld for employee payroll taxes, (in shares)			2,186
Stock-based compensation related to stock awards	55,908			55,908
Accretion and dividend on series A convertible preferred stock, net of dividends paid	(4,224)	$ 474		(4,224)
Repurchases of common stock	(43,895)			(43,895)
Repurchases of common stock (in shares)			(1,659)
Other comprehensive income (loss)	46				46
Net income (loss)	8,350					8,350
Balance at Apr. 30, 2023	$ (512,085)		$ 14	$ 822,366	$ (7,019)	$ (1,327,446)
Temporary equity, Ending, Shares at Apr. 30, 2023	500	500
Temporary equity, Balance at Apr. 30, 2023	$ 490,464	$ 490,464
Balance, Ending, Shares at Apr. 30, 2023			144,828

CONDENSED CONSOLIDATED STATEM_4

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands		3 Months Ended
		Apr. 30, 2023	Apr. 30, 2022
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income (loss)		$ 8,350	$ (4,699)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization		12,906	18,536
Stock-based compensation expense		47,277	47,110
Amortization of deferred commissions		13,748	13,145
Other		320	299
Changes in operating assets and liabilities:
Accounts receivable, net		129,805	136,876
Deferred commissions		(8,113)	(9,059)
Operating lease right-of-use assets, net		11,086	9,992
Other assets		(1,939)	(15,368)
Accounts payable, accrued expenses and other liabilities		(20,744)	(18,450)
Operating lease liabilities		(13,065)	(11,866)
Deferred revenue		(54,701)	(58,786)
Net cash provided by operating activities		124,930	107,730
CASH FLOWS FROM INVESTING ACTIVITIES:
Purchases of short-term investments		(35,438)	(37,883)
Maturities of short-term investments		33,000	80,000
Purchases of property and equipment, net of sale proceeds		(2,321)	(558)
Capitalized internal-use software costs		(3,833)	(2,532)
Other		(190)	(615)
Net cash provided by (used in) investing activities		(8,782)	38,412
CASH FLOWS FROM FINANCING ACTIVITIES:
Repurchases of common stock		(42,371)	(117,240)
Payments of dividends to preferred stockholders		(3,693)	(3,750)
Proceeds from issuances of common stock under employee equity plans		16,805	14,464
Employee payroll taxes paid for net settlement of stock awards		(20,576)	(41,839)
Principal payments of finance lease liabilities		(9,881)	(11,503)
Other		(1,205)	(2,323)
Net cash (used in) provided by financing activities		(60,921)	(162,191)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash		(2,051)	(8,501)
Net increase (decrease) in cash, cash equivalents, and restricted cash		53,176	(24,550)
Cash, cash equivalents, and restricted cash, beginning of period	[1]	429,040	416,888
Cash, cash equivalents, and restricted cash, end of period	[1]	$ 482,216	$ 392,338
[1] Restricted cash is included in other current assets in the condensed consolidated balance sheets for the periods presented.

Description of Business and Bas

Description of Business and Basis of Presentation	3 Months Ended
	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Basis of Presentation	Note 1. Description of Business and Basis of Presentation Description of Business We were incorporated in the state of Washington in April 2005, and were reincorporated in the state of Delaware in March 2008. Box provides a leading cloud content management platform that enables organizations of all sizes to securely manage cloud content while allowing easy, secure access and sharing of this content from anywhere, on any device. Basis of Presentation The accompanying condensed consolidated balance sheet as of April 30, 2023 and the condensed consolidated statements of operations, the condensed consolidated statements of comprehensive income (loss), the condensed consolidated statements of convertible preferred stock and stockholders’ deficit, and the condensed consolidated statements of cash flows for the three months ended April 30, 2023 and 2022, respectively, are unaudited. The condensed consolidated balance sheet data as of January 31, 2023 was derived from the audited consolidated financial statements that are included in our Annual Report on Form 10-K for the year ended January 31, 2023 (the Form 10-K), which was filed with the Securities and Exchange Commission (the SEC) on March 13, 2023. The accompanying statements should be read in conjunction with the audited consolidated financial statements and related notes contained in our Form 10-K. There have been no material changes to our critical accounting policies and estimates during the three months ended April 30, 2023 from those disclosed in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K. The accompanying condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (GAAP) for interim financial information. Accordingly, they do not include all of the financial information and footnotes required by GAAP for complete financial statements. In the opinion of our management, the unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements in the Form 10-K and include all adjustments necessary for the fair presentation of our balance sheet as of April 30, 2023, and our results of operations, including our comprehensive income (loss), our convertible preferred stock and stockholders’ deficit, and our cash flows for the three months ended April 30, 2023 and 2022. All adjustments are of a normal recurring nature. The results for the three months ended April 30, 2023 are not necessarily indicative of the results to be expected for any subsequent quarter or for the year ending January 31, 2024 . Use of Estimates T he preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ from these estimates. Such estimates include, but are not limited to, the fair value of acquired intangible assets, useful lives of acquired intangible assets and property and equipment, the standalone selling price allocation included in contracts with multiple performance obligations, the expected benefit period for deferred commissions, the useful life of capitalized internal-use software costs, the incremental borrowing rate we use to determine our lease liabilities, the valuation allowance of deferred income tax assets, and unrecognized tax benefits, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Certain Risks and Concentrations Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments, and accounts receivable. Although we deposit our cash with multiple financial institutions, our deposits, at times, may exceed deposit insurance coverage limits. We sell to a broad range of customers. Our revenue is derived primarily from the United States across a multitude of industries. Accounts receivable are derived from the delivery of our services to customers primarily located in the United States. We accept and settle our accounts receivable using credit cards, electronic payments and checks. A majority of our lower dollar value invoices are settled by credit card on or near the date of the invoice. We do not require collateral from customers to secure accounts receivable. We believe collections of our accounts receivable are probable based on the size, industry diversification, financial condition and past transaction history of our customers. As of April 30, 2023 , no single customer accounted for more than 10 % of total accounts receivable. As of January 31, 2023 one reseller, which is also a customer, accounted for more than 10 % of total accounts receivable. No single customer represented over 10 % of our revenue for the three months ended April 30, 2023 and 2022. We serve our customers and users from data center facilities and public cloud hosting operated by third parties. In order to reduce the risk of down time of our subscription services, we have established data centers and third-party cloud computing and hosting providers in various locations in the United States and abroad. We have internal procedures to restore services in the event of disaster at any one of our current data center facilities and with our cloud providers. Even with these procedures for disaster recovery in place, our cloud services could be significantly interrupted during the implementation of the procedures to restore services. Geographic Locations For the three months ended April 30, 2023 and 2022, revenue attributable to customers in the United States was 66 % in both periods, and revenue attributable to customers in Japan was 21 % and 19 %, respectively. As of April 30, 2023 and January 31, 2023 , substantially all of our property and equipment was located in the United States. Summary of Significant Accounting Policies There have been no material changes to our significant accounting policies during the three months ended April 30, 2023 from those disclosed in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K for the year ended January 31, 2023 . Additionally, we have a single reporting segment and all required segment information can be found in the condensed consolidated financial statements. Recently Adopted and Issued Accounting Pronouncements There were no recently adopted or issued accounting pronouncements that had an impact on our condensed consolidated financial statements for the three months ended April 30, 2023 .

Revenue

Revenue	3 Months Ended
	Apr. 30, 2023
Revenue from Contract with Customer [Abstract]
Revenue	Note 2. Revenue Deferred Revenue Deferred revenue was $ 507.4 million and $ 566.6 million as of April 30, 2023 and January 31, 2023, respectively. During the three months ended April 30, 2023 and 2022 , we recognized $ 211.0 million and $ 202.4 million of revenue that was included in the deferred revenue balance as of January 31, 2023 and 2022, respectively. Transaction Price Allocated to the Remaining Performance Obligations As of April 30, 2023 , we had remaining performance obligations from contracts with customers of $ 1.2 billion. We expect to recognize revenue on 59 % of these remaining performance obligations over the next 12 months , with the substantial majority of the remaining balance expected to be recognized within 24 months .

Fair Value of Financial Instrum

Fair Value of Financial Instruments	3 Months Ended
	Apr. 30, 2023
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	Note 3. Fair Value of Financial Instruments Fair Value Measurements of Assets and Liabilities Measured at Fair Value on a Recurring Basis We measure our financial assets and liabilities at fair value at each reporting period using a fair value hierarchy which requires us to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. We define fair value as the exchange price that would be received from selling an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. A financial instrument’s classification within the fair value hierarchy is based upon the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: • Level 1—Observable inputs are unadjusted quoted prices in active markets for identical assets or liabilities. • Level 2—Observable inputs are quoted prices for similar assets and liabilities in active markets or inputs other than quoted prices which are observable for the assets or liabilities, either directly or indirectly through market corroboration, for substantially the full term of the financial instruments. • Level 3—Unobservable inputs that are supported by little or no market activity and are significant to the fair value of the assets or liabilities. These inputs are based on our own assumptions used to measure assets and liabilities at fair value and require significant management judgment or estimation. Financial assets subject to the fair value disclosure requirements are included in the table below. All of our financial assets are classified as Level 1. The estimated fair value of marketable securities were as follows (in thousands): April 30, January 31, 2023 2023 Cash equivalents: Money market funds $ 188,065 $ 181,513 U.S. treasury securities 14,966 16,906 Total cash equivalents $ 203,031 $ 198,419 Short-term investments: U.S. treasury securities $ 35,579 $ 32,783 Total short-term investments $ 35,579 $ 32,783 Total cash equivalents and short-term investments $ 238,610 $ 231,202 There were no material differences between the estimated fair value and amortized cost of our marketable securities. As of April 30, 2023, contractual maturities of marketable securities were all within one year. As of April 30, 2023, we do not consider any portion of the unrealized losses to be credit losses. As of April 30, 2023 , we had a certificate of deposit for a total of $ 30 million with original maturity of less than three months that is classified as a cash equivalent in our condensed consolidated balance sheet. We did no t have any certificates of deposit as of January 31, 2023. Fair Value Measurements of Other Financial Instruments In November 2017, we entered into a secured credit agreement (as amended or otherwise modified from time to time, the “November 2017 Facility”). As of April 30, 2023 and January 31, 2023 , we had total debt outstanding relating to the November 2017 Facility with a carrying amount of $ 30.0 million. The estimated fair value of the November 2017 Facility, which we have classified as a Level 2 financial instrument, approximates its carrying value. In January 2021, we issued $ 345.0 million aggregate principal amount of 0.00 % convertible senior notes due January 15, 2026 (the “Notes”). The fair value of the Notes is determined using observable market prices. The fair value of the Notes, which we have classified as a Level 2 instrument, was $ 400.3 million and $ 462.9 million as of April 30, 2023 and January 31, 2023 , respectively.

Balance Sheet Components

Balance Sheet Components	3 Months Ended
	Apr. 30, 2023
Balance Sheet Related Disclosures [Abstract]
Balance Sheet Components	Note 4. Balance Sheet Components Property and Equipment, Net Property and equipment, net consisted of the following (in thousands): April 30, January 31, 2023 2023 Data center equipment $ 340,746 $ 353,519 Leasehold improvements 75,856 79,319 Computer-related equipment and software 21,238 21,436 Furniture and fixtures 14,668 15,301 Construction in progress 5,288 2,362 Total property and equipment 457,796 471,937 Less: accumulated depreciation ( 394,280 ) ( 401,965 ) Total property and equipment, net $ 63,516 $ 69,972 As of April 30, 2023 , the gross carrying amount of property and equipment included $ 246.2 million of data center equipment acquired under finance leases and the accumulated depreciation of property and equipment acquired under these finance leases was $ 221.0 million. As of January 31, 2023 , the gross carrying amount of property and equipment included $ 258.3 million of data center equipment acquired under finance leases and the accumulated depreciation of property and equipment acquired under these finance leases was $ 226.2 million. Depreciation expense related to property and equipment was $ 9.3 million and $ 14.8 million for the three months ended April 30, 2023 and 2022, respectively. Operating Lease Right-of-Use Assets, Net Operating lease right-of-use assets, net consisted of the following (in thousands): April 30, January 31, 2023 2023 Operating lease right-of-use assets $ 259,619 $ 288,121 Less: accumulated amortization ( 140,433 ) ( 156,949 ) Operating lease right-of-use assets, net $ 119,186 $ 131,172

Leases

Leases	3 Months Ended
	Apr. 30, 2023
Leases [Abstract]
Leases	Note 5. Leases We have entered into various non-cancellable operating lease agreements for certain of our offices and data centers with lease periods expiring primarily between fiscal years 2024 and 2034 . Certain of these arrangements have free or escalating rent payment provisions and optional renewal or termination clauses. Our operating leases typically include variable lease payments, which are primarily comprised of common area maintenance and utility charges for our offices and power and network connections for our data centers, that are determined based on actual consumption. Our operating lease agreements do not contain any residual value guarantees, covenants, or other restrictions. We also entered into various finance lease arrangements to obtain servers and related equipment for our data center operations. These agreements are primarily for four years and certain of these arrangements have optional renewal or termination clauses. The leases are secured by the underlying leased servers and related equipment. We sublease certain floors of our Redwood City and London offices. Our current subleases have total lease terms ranging from 30 to 96 months that will expire at various dates by fiscal year 2026 . The components of lease cost, which were included in operating expenses in our condensed consolidated statements of operations, were as follows (in thousands): Three Months Ended April 30, 2023 2022 Finance lease cost: Amortization of finance lease right-of-use assets $ 6,528 $ 11,960 Interest on finance lease liabilities 356 665 Operating lease cost, gross 13,175 12,589 Variable lease cost, gross 2,311 1,992 Sublease income ( 1,667 ) ( 2,256 ) Total lease cost $ 20,703 $ 24,950 As of April 30, 2023, maturities of our operating and finance lease liabilities, which do not include short-term leases and variable lease payments, are as follows (in thousands): Years ending January 31: Operating Leases (1) Finance Leases 2024 $ 39,885 $ 20,251 2025 34,147 2,561 2026 30,839 — 2027 29,826 — 2028 25,625 — Thereafter 10,364 — Total lease payments $ 170,686 $ 22,812 Less: imputed interest $ ( 18,711 ) $ ( 501 ) Present value of total lease liabilities $ 151,975 $ 22,311 (1) Non-cancellable sublease proceeds for the remainder of the year ending January 31, 2024 and years ending January 31, 2025 and 2026 of $ 5.0 million, $ 7.0 million, and $ 1.0 million, respectively, are not included in the table above. As of April 30, 2023 , we had two operating leases for our office spaces that have not yet commenced. These operating leases have aggregated undiscounted future payments of $ 41.6 million and lease terms ranging from nine to ten years . These operating leases will commence during during fiscal year 2024 and 2025. We did no t have any finance leases that had not yet commenced as of April 30, 2023 .

Goodwill and Acquired Intangibl

Goodwill and Acquired Intangible Assets	3 Months Ended
	Apr. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Acquired Intangible Assets	Note 6. Goodwill and Acquired Intangible Assets Goodwill was $ 74.6 million and $ 73.9 million as of April 30, 2023 and January 31, 2023, respectively. Goodwill balances were impacted by the effect of foreign currency translation. We did no t record any goodwill impairment during the three months ended April 30, 2023 and 2022. Acquired intangible assets are included in other long-term assets in the condensed consolidated balance sheets. Acquired intangible assets consisted of the following (in thousands): Weighted-Average Remaining Useful Life (Years) Gross Value Accumulated Amortization Net Carrying Value Balance as of January 31, 2023 2.31 $ 22,871 $ ( 10,811 ) $ 12,060 Developed technology — ( 1,452 ) ( 1,452 ) Balance as of April 30, 2023 2.07 $ 22,871 $ ( 12,263 ) $ 10,608 Acquired intangible assets are amortized on a straight-line basis over the useful life. Amortization of acquired developed technology is included in cost of revenue in the condensed consolidated statements of operations. As of April 30, 2023, expected amortization expense for acquired intangible assets was as follows (in thousands): Years ending January 31: 2024 4,356 2025 3,490 2026 2,762 Total $ 10,608

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Apr. 30, 2023
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 7. Commitments and Contingencies Letters of Credit As of April 30, 2023 and January 31, 2023 , we had letters of credit in the aggregate amount of $ 18.6 million in connection with our operating leases and voluntary disability insurance (VDI) program, which were primarily issued under the available sublimit for the issuance of letters of credit in conjunction with a secured credit agreement as disclosed in Note 8. Purchase Obligations Our purchase obligations relate primarily to infrastructure services and IT software and support services costs. As of April 30, 2023, future payments under non-cancellable contractual purchases, which were not recognized on our condensed consolidated balance sheet, are as follows, shown in accordance with the payment due date (in thousands): Years ending January 31: 2024 $ 4,451 2025 99,751 2026 6,290 2027 264,586 Total $ 375,078 Our contracts for infrastructure services and IT software, which have terms ranging from 2 to 8 years, support our long-term goals of improving gross margin. Legal Matters From time to time, we are subject to litigation and claims that arise in the ordinary course of business. We investigate litigation and claims as they arise and accrue estimates for resolution of legal and other contingencies when losses are probable and estimable. Although the results of litigation and claims cannot be predicted with certainty, we believe there was not at least a reasonable possibility that we had incurred a material loss with respect to such loss contingencies as of April 30, 2023 .

Debt

Debt	3 Months Ended
	Apr. 30, 2023
Debt Disclosure [Abstract]
Debt	Note 8. Debt Convertible Senior Notes I n January 2021, we issued $ 345.0 million aggregate principal amount of 0.00 % convertible senior notes due January 15, 2026 . The Notes are senior unsecured obligations and do not bear regular interest. Each $ 1,000 principal amount of the Notes will be convertible into 38.7962 shares of our Class A common stock, which is equivalent to a conversion price of approximately $ 25.78 per share. There have been no changes to the conversion or redemption terms of the Notes during the three months ended April 30, 2023 from those disclosed in Item 8. Financial Statements and Supplementary Data in our Form 10-K for the year ended January 31, 2023. As of April 30, 2023, the conditions allowing holders of the Notes to convert were not met. The net carrying amount of the Notes consisted of the following (in thousands): April 30, January 31, 2023 2023 Principal $ 345,000 $ 345,000 Unamortized issuance costs ( 5,175 ) ( 5,649 ) Net carrying amount $ 339,825 $ 339,351 Issuance costs are being amortized to interest expense over the term of the Notes using the effective interest rate method. The effective interest rate used to amortize the issuance costs is 0.56 %. For the three months ended April 30, 2023 and 2022, interest expense recognized related to the Notes was not material. Capped Calls I n connection with the pricing of the Notes, we entered into privately negotiated capped call transactions with certain counterparties (the "Capped Calls"). The Capped Calls each have a strike price of approximately $ 25.80 per share, subject to certain adjustments, which correspond to the initial conversion price of the Notes. The Capped Calls have initial cap prices of $ 35.58 per share, subject to certain adjustments. The Capped Calls cover, subject to anti-dilution adjustments, approximately 13.4 million shares of our Class A common stock. The Capped Calls are generally intended to reduce or offset the potential dilution to our common stock upon any conversion of the Notes with such reduction or offset, as the case may be, subject to a cap based on the cap price. The Capped Calls are separate transactions, and not part of the terms of the Notes. As these transactions meet certain accounting criteria, the Capped Calls are recorded in stockholders’ deficit and are not accounted for as derivatives. The cost of $ 27.8 million incurred in connection with the Capped Calls was recorded as a reduction to additional paid-in capital. Line of Credit O n November 27, 2017 , we entered into a secured credit agreement (as amended or otherwise modified from time to time, the November 2017 Facility). There have been no changes to the terms of the agreement during the three months ended April 30, 2023 from those disclosed in Item 8. Financial Statements and Supplementary Data in our Form 10-K for the year ended January 31, 2023. As of April 30, 2023 , we had total debt outstanding with a carrying amount of $ 30.0 million and we were in compliance with all financial covenants.

Redeemable Convertible Preferre

Redeemable Convertible Preferred Stock and Stockholders' Deficit	3 Months Ended
	Apr. 30, 2023
Stockholders' Equity Note [Abstract]
Redeemable Convertible Preferred Stock and Stockholders' Deficit	Note 9. Redeemable Convertible Preferred Stock and Stockholders’ Deficit Series A Convertible Preferred Stock On April 7, 2021, we entered into an investment agreement with a group of investors led by KKR & Co. Inc. (collectively “KKR”) relating to the issuance and sale of 500,000 shares of our Series A Convertible Preferred Stock, par value $ 0.0001 per share, for an aggregate purchase price of $ 500 million, or $ 1,000 per share. There have been no changes to the terms and conditions of the Series A Preferred Stock for the three months ended April 30, 2023 from those disclosed in Item 8. Financial Statements and Supplementary Data in our Form 10-K for the year ended January 31, 2023. During the three months ended April 30, 2023 , we paid cash dividends to our Series A Preferred Stockholders in the amount of $ 3.7 million and as of April 30, 2023 , we had accrued dividends of $ 1.2 million on the Series A Preferred Stock. Accrued dividends are recorded against additional paid-in capital due to Box being in an accumulated deficit position. Share Repurchase Plan On November 29, 2022, our board of directors authorized the repurchase of additional $ 150 million shares of our Class A common stock. During the three months ended April 30, 2023 , we repurchased 1.7 million shares at a weighted average price of $ 26.43 per share for a total amount of $ 43.9 million. As of April 30, 2023 , $ 96.8 million remained available for additional repurchases.

Stock-Based Compensation

Stock-Based Compensation	3 Months Ended
	Apr. 30, 2023
Share-Based Payment Arrangement [Abstract]
Stock-Based Compensation	Note 10. Stock-Based Compensation Employee Equity Plans We currently have two employee equity plans that have been adopted by our board of directors. These plans, the 2015 Equity Incentive Plan (the "2015 Plan") and the 2015 Employee Stock Purchase Plan (the "2015 ESPP"), are described in more detail in Item 8. Financial Statements and Supplementary Data in our Form 10-K for the year ended January 31, 2023. As of April 30, 2023 , 31,898,761 shares and 4,550,504 shares were reserved for future issuance under the 2015 Plan and the 2015 ESPP, respectively. Stock Options The following table summarizes the stock option activity under the equity incentive plans and related information: Shares Subject to Options Outstanding Weighted- Weighted- Remaining Average Exercise Contractual Life Aggregate Shares Price (Years) Intrinsic Value (in thousands) Balance as of January 31, 2023 2,373,063 $ 17.32 3.81 $ 34,820 Options exercised ( 19,440 ) 5.78 Options forfeited/cancelled — — Balance as of April 30, 2023 2,353,623 $ 17.41 3.59 $ 21,331 Exercisable as of April 30, 2023 2,353,623 $ 17.41 3.59 $ 21,331 Restricted Stock Units The following table summarizes the restricted stock unit activity under the equity incentive plans and related information: Number of Weighted- Restricted Average Stock Units Grant Date Outstanding Fair Value Unvested balance - January 31, 2023 14,665,753 $ 24.89 Granted 7,023,888 26.44 Vested ( 2,225,935 ) 23.83 Forfeited/cancelled ( 208,799 ) 24.92 Unvested balance - April 30, 2023 19,254,907 $ 25.58 As of April 30, 2023 , there was $ 465.1 million of unrecognized stock-based compensation expense related to outstanding restricted stock units granted to employees that is expected to be recognized over a weighted-average period of 2.93 years. Performance-Based Restricted Stock Units We use performance-based incentives for certain employees, including our named executive officers, to achieve our annual financial and operational objectives, while making progress towards our longer-term strategic and growth goals. Based on a review of our actual achievement of the pre-established corporate financial objectives and additional inputs from our Compensation Committee, the executive bonus plan for fiscal year 2023 was determined, settled and paid out in the first quarter of fiscal year 2024 in the form of cash and fully vested restricted stock units. During the first quarter of fiscal year 2024, our Compensation Committee also adopted and approved the performance criteria and targets for the executive bonus plan for fiscal year 2024, which is expected to be paid out in the form of cash and fully vested restricted stock units in the first quarter of fiscal year 2025. During the three months ended April 30, 2023 we recognized stock-based compensation expense related to executive bonus plans in the amount of $ 3.2 million. The unrecognized compensation expense related to the ungranted and unvested executive bonus plan for fiscal year 2024 is $ 10.7 million, based on the expected performance against the pre-established corporate financial objectives as of April 30, 2023, which is expected to be recognized over a remaining weighted-average period of less than one year. 2015 ESPP As of April 30, 2023 , there was $ 17.2 million of unrecognized stock-based compensation expense related to the 2015 ESPP that is expected to be recognized over the remaining term of the respective offering periods. Stock-Based Compensation The following table summarizes the components of stock-based compensation expense recognized in the condensed consolidated statements of operations (in thousands): Three Months Ended April 30, 2023 2022 Cost of revenue $ 4,485 $ 4,355 Research and development 17,002 17,726 Sales and marketing 15,318 15,289 General and administrative 10,472 9,740 Total stock-based compensation $ 47,277 $ 47,110

Net Income (Loss) per Share Att

Net Income (Loss) per Share Attributable to Common Stockholders	3 Months Ended
	Apr. 30, 2023
Earnings Per Share [Abstract]
Net Income (Loss) per Share Attributable to Common Stockholders	Note 11. Net Income (Loss) per Share Attributable to Common Stockholders The following table sets forth the computation of basic and diluted net income (loss) per share attributable to common stockholders (in thousands, except per share amounts): Three Months Ended April 30, 2023 2022 Numerator: Net income (loss) $ 8,350 $ ( 4,699 ) Accretion and dividend on series A convertible preferred stock ( 4,224 ) ( 4,222 ) Undistributed earnings attributable to preferred stockholders ( 470 ) — Net income (loss) attributable to common stockholders, basic and diluted $ 3,656 $ ( 8,921 ) Denominator: Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, basic 144,739 144,725 Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, diluted 150,436 144,725 Net income (loss) per share attributable to common stockholders, basic $ 0.03 $ ( 0.06 ) Net income (loss) per share attributable to common stockholders, diluted $ 0.02 $ ( 0.06 ) The following weighted-average outstanding shares of common stock equivalents were excluded from the computation of diluted net income (loss) per share for the periods presented because the impact of including them would have been antidilutive (in thousands): Three Months Ended April 30, 2023 2022 Options to purchase common stock 7 3,896 Restricted stock units 670 15,682 Employee stock purchase plan 1,417 1,746 Shares related to convertible preferred stock 18,586 18,540 Shares related to the convertible senior notes — 1,007 Total 20,680 40,871

Income Taxes

Income Taxes	3 Months Ended
	Apr. 30, 2023
Income Tax Disclosure [Abstract]
Income Taxes	Note 12. Income Taxes We evaluate tax positions for recognition using a more-likely-than-not recognition threshold, and those tax positions eligible for recognition are measured as the largest amount of tax benefit that is greater than 50% likely of being realized upon the effective settlement with a taxing authority that has full knowledge of all relevant information. We believe that we have provided adequate reserves for our income tax uncertainties in all open tax years. We file tax returns in the U.S. for federal, California, and other states. All tax years remain open to examination for both federal and state purposes as a result of our net operating loss and credit carryforwards. We file tax returns in the United Kingdom and other foreign jurisdictions in which we operate. Certain tax years remain open to examination.

Description of Business and B_2

Description of Business and Basis of Presentation (Policies)	3 Months Ended
	Apr. 30, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation The accompanying condensed consolidated balance sheet as of April 30, 2023 and the condensed consolidated statements of operations, the condensed consolidated statements of comprehensive income (loss), the condensed consolidated statements of convertible preferred stock and stockholders’ deficit, and the condensed consolidated statements of cash flows for the three months ended April 30, 2023 and 2022, respectively, are unaudited. The condensed consolidated balance sheet data as of January 31, 2023 was derived from the audited consolidated financial statements that are included in our Annual Report on Form 10-K for the year ended January 31, 2023 (the Form 10-K), which was filed with the Securities and Exchange Commission (the SEC) on March 13, 2023. The accompanying statements should be read in conjunction with the audited consolidated financial statements and related notes contained in our Form 10-K. There have been no material changes to our critical accounting policies and estimates during the three months ended April 30, 2023 from those disclosed in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K. The accompanying condensed consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles (GAAP) for interim financial information. Accordingly, they do not include all of the financial information and footnotes required by GAAP for complete financial statements. In the opinion of our management, the unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements in the Form 10-K and include all adjustments necessary for the fair presentation of our balance sheet as of April 30, 2023, and our results of operations, including our comprehensive income (loss), our convertible preferred stock and stockholders’ deficit, and our cash flows for the three months ended April 30, 2023 and 2022. All adjustments are of a normal recurring nature. The results for the three months ended April 30, 2023 are not necessarily indicative of the results to be expected for any subsequent quarter or for the year ending January 31, 2024 .
Use of Estimates	Use of Estimates T he preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make, on an ongoing basis, estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ from these estimates. Such estimates include, but are not limited to, the fair value of acquired intangible assets, useful lives of acquired intangible assets and property and equipment, the standalone selling price allocation included in contracts with multiple performance obligations, the expected benefit period for deferred commissions, the useful life of capitalized internal-use software costs, the incremental borrowing rate we use to determine our lease liabilities, the valuation allowance of deferred income tax assets, and unrecognized tax benefits, among others. Management bases its estimates on historical experience and on various other assumptions which management believes to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities.
Certain Risks and Concentrations	Certain Risks and Concentrations Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, short-term investments, and accounts receivable. Although we deposit our cash with multiple financial institutions, our deposits, at times, may exceed deposit insurance coverage limits. We sell to a broad range of customers. Our revenue is derived primarily from the United States across a multitude of industries. Accounts receivable are derived from the delivery of our services to customers primarily located in the United States. We accept and settle our accounts receivable using credit cards, electronic payments and checks. A majority of our lower dollar value invoices are settled by credit card on or near the date of the invoice. We do not require collateral from customers to secure accounts receivable. We believe collections of our accounts receivable are probable based on the size, industry diversification, financial condition and past transaction history of our customers. As of April 30, 2023 , no single customer accounted for more than 10 % of total accounts receivable. As of January 31, 2023 one reseller, which is also a customer, accounted for more than 10 % of total accounts receivable. No single customer represented over 10 % of our revenue for the three months ended April 30, 2023 and 2022. We serve our customers and users from data center facilities and public cloud hosting operated by third parties. In order to reduce the risk of down time of our subscription services, we have established data centers and third-party cloud computing and hosting providers in various locations in the United States and abroad. We have internal procedures to restore services in the event of disaster at any one of our current data center facilities and with our cloud providers. Even with these procedures for disaster recovery in place, our cloud services could be significantly interrupted during the implementation of the procedures to restore services. Geographic Locations For the three months ended April 30, 2023 and 2022, revenue attributable to customers in the United States was 66 % in both periods, and revenue attributable to customers in Japan was 21 % and 19 %, respectively. As of April 30, 2023 and January 31, 2023 , substantially all of our property and equipment was located in the United States.
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies There have been no material changes to our significant accounting policies during the three months ended April 30, 2023 from those disclosed in Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K for the year ended January 31, 2023 . Additionally, we have a single reporting segment and all required segment information can be found in the condensed consolidated financial statements.
Recently Adopted and Issued Accounting Pronouncements	Recently Adopted and Issued Accounting Pronouncements There were no recently adopted or issued accounting pronouncements that had an impact on our condensed consolidated financial statements for the three months ended April 30, 2023 .

Fair Value of Financial Instr_2

Fair Value of Financial Instruments (Tables)	3 Months Ended
	Apr. 30, 2023
Fair Value Disclosures [Abstract]
Summary of Estimated Fair Value of Cash Equivalents and Short-term Investments	Financial assets subject to the fair value disclosure requirements are included in the table below. All of our financial assets are classified as Level 1. The estimated fair value of marketable securities were as follows (in thousands): April 30, January 31, 2023 2023 Cash equivalents: Money market funds $ 188,065 $ 181,513 U.S. treasury securities 14,966 16,906 Total cash equivalents $ 203,031 $ 198,419 Short-term investments: U.S. treasury securities $ 35,579 $ 32,783 Total short-term investments $ 35,579 $ 32,783 Total cash equivalents and short-term investments $ 238,610 $ 231,202

Balance Sheet Components (Table

Balance Sheet Components (Tables)	3 Months Ended
	Apr. 30, 2023
Balance Sheet Related Disclosures [Abstract]
Schedule of Property and Equipment, Net	Property and equipment, net consisted of the following (in thousands): April 30, January 31, 2023 2023 Data center equipment $ 340,746 $ 353,519 Leasehold improvements 75,856 79,319 Computer-related equipment and software 21,238 21,436 Furniture and fixtures 14,668 15,301 Construction in progress 5,288 2,362 Total property and equipment 457,796 471,937 Less: accumulated depreciation ( 394,280 ) ( 401,965 ) Total property and equipment, net $ 63,516 $ 69,972
Schedule of Operating Lease Right-of-Use Assets, Net	Operating lease right-of-use assets, net consisted of the following (in thousands): April 30, January 31, 2023 2023 Operating lease right-of-use assets $ 259,619 $ 288,121 Less: accumulated amortization ( 140,433 ) ( 156,949 ) Operating lease right-of-use assets, net $ 119,186 $ 131,172

Leases (Tables)

Leases (Tables)	3 Months Ended
	Apr. 30, 2023
Leases [Abstract]
Summary of Components of Lease Cost	The components of lease cost, which were included in operating expenses in our condensed consolidated statements of operations, were as follows (in thousands): Three Months Ended April 30, 2023 2022 Finance lease cost: Amortization of finance lease right-of-use assets $ 6,528 $ 11,960 Interest on finance lease liabilities 356 665 Operating lease cost, gross 13,175 12,589 Variable lease cost, gross 2,311 1,992 Sublease income ( 1,667 ) ( 2,256 ) Total lease cost $ 20,703 $ 24,950
Summary of Maturities of Operating and Finance Lease Liabilities	As of April 30, 2023, maturities of our operating and finance lease liabilities, which do not include short-term leases and variable lease payments, are as follows (in thousands): Years ending January 31: Operating Leases (1) Finance Leases 2024 $ 39,885 $ 20,251 2025 34,147 2,561 2026 30,839 — 2027 29,826 — 2028 25,625 — Thereafter 10,364 — Total lease payments $ 170,686 $ 22,812 Less: imputed interest $ ( 18,711 ) $ ( 501 ) Present value of total lease liabilities $ 151,975 $ 22,311 (1) Non-cancellable sublease proceeds for the remainder of the year ending January 31, 2024 and years ending January 31, 2025 and 2026 of $ 5.0 million, $ 7.0 million, and $ 1.0 million, respectively, are not included in the table above.

Goodwill and Acquired Intangi_2

Goodwill and Acquired Intangible Assets (Tables)	3 Months Ended
	Apr. 30, 2023
Goodwill and Intangible Assets Disclosure [Abstract]
Summary of Acquired Intangible Assets	Acquired intangible assets are included in other long-term assets in the condensed consolidated balance sheets. Acquired intangible assets consisted of the following (in thousands): Weighted-Average Remaining Useful Life (Years) Gross Value Accumulated Amortization Net Carrying Value Balance as of January 31, 2023 2.31 $ 22,871 $ ( 10,811 ) $ 12,060 Developed technology — ( 1,452 ) ( 1,452 ) Balance as of April 30, 2023 2.07 $ 22,871 $ ( 12,263 ) $ 10,608
Schedule of Expected Amortization Expense for Acquired Intangible Assets	As of April 30, 2023, expected amortization expense for acquired intangible assets was as follows (in thousands): Years ending January 31: 2024 4,356 2025 3,490 2026 2,762 Total $ 10,608

Commitments and Contingencies (

Commitments and Contingencies (Tables)	3 Months Ended
	Apr. 30, 2023
Commitments and Contingencies Disclosure [Abstract]
Future Payments under Non-cancellable Contractual Purchases	As of April 30, 2023, future payments under non-cancellable contractual purchases, which were not recognized on our condensed consolidated balance sheet, are as follows, shown in accordance with the payment due date (in thousands): Years ending January 31: 2024 $ 4,451 2025 99,751 2026 6,290 2027 264,586 Total $ 375,078

Debt (Tables)

Debt (Tables)	3 Months Ended
	Apr. 30, 2023
Debt Disclosure [Abstract]
Schedule of Net Carrying Amounts of Liability and Equity Component of Notes	The net carrying amount of the Notes consisted of the following (in thousands): April 30, January 31, 2023 2023 Principal $ 345,000 $ 345,000 Unamortized issuance costs ( 5,175 ) ( 5,649 ) Net carrying amount $ 339,825 $ 339,351

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	3 Months Ended
	Apr. 30, 2023
Share-Based Payment Arrangement [Abstract]
Summary of Stock Option Activity Under Equity Incentive Plans and Related Information	The following table summarizes the stock option activity under the equity incentive plans and related information: Shares Subject to Options Outstanding Weighted- Weighted- Remaining Average Exercise Contractual Life Aggregate Shares Price (Years) Intrinsic Value (in thousands) Balance as of January 31, 2023 2,373,063 $ 17.32 3.81 $ 34,820 Options exercised ( 19,440 ) 5.78 Options forfeited/cancelled — — Balance as of April 30, 2023 2,353,623 $ 17.41 3.59 $ 21,331 Exercisable as of April 30, 2023 2,353,623 $ 17.41 3.59 $ 21,331
Summary of Restricted Stock Unit Activity Under Equity Incentive Plans and Related Information	The following table summarizes the restricted stock unit activity under the equity incentive plans and related information: Number of Weighted- Restricted Average Stock Units Grant Date Outstanding Fair Value Unvested balance - January 31, 2023 14,665,753 $ 24.89 Granted 7,023,888 26.44 Vested ( 2,225,935 ) 23.83 Forfeited/cancelled ( 208,799 ) 24.92 Unvested balance - April 30, 2023 19,254,907 $ 25.58
Summary of Components of Stock-Based Compensation Expense	The following table summarizes the components of stock-based compensation expense recognized in the condensed consolidated statements of operations (in thousands): Three Months Ended April 30, 2023 2022 Cost of revenue $ 4,485 $ 4,355 Research and development 17,002 17,726 Sales and marketing 15,318 15,289 General and administrative 10,472 9,740 Total stock-based compensation $ 47,277 $ 47,110

Net Income (Loss) per Share A_2

Net Income (Loss) per Share Attributable to Common Stockholders (Tables)	3 Months Ended
	Apr. 30, 2023
Earnings Per Share [Abstract]
Summary of Computation of Basic and Diluted Net Income (Loss) Per Share Attributable to Common Stockholders	The following table sets forth the computation of basic and diluted net income (loss) per share attributable to common stockholders (in thousands, except per share amounts): Three Months Ended April 30, 2023 2022 Numerator: Net income (loss) $ 8,350 $ ( 4,699 ) Accretion and dividend on series A convertible preferred stock ( 4,224 ) ( 4,222 ) Undistributed earnings attributable to preferred stockholders ( 470 ) — Net income (loss) attributable to common stockholders, basic and diluted $ 3,656 $ ( 8,921 ) Denominator: Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, basic 144,739 144,725 Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, diluted 150,436 144,725 Net income (loss) per share attributable to common stockholders, basic $ 0.03 $ ( 0.06 ) Net income (loss) per share attributable to common stockholders, diluted $ 0.02 $ ( 0.06 )
Summary of Weighted Average Outstanding Shares Excluded from Computation of Diluted Net Income (Loss) per Share	The following weighted-average outstanding shares of common stock equivalents were excluded from the computation of diluted net income (loss) per share for the periods presented because the impact of including them would have been antidilutive (in thousands): Three Months Ended April 30, 2023 2022 Options to purchase common stock 7 3,896 Restricted stock units 670 15,682 Employee stock purchase plan 1,417 1,746 Shares related to convertible preferred stock 18,586 18,540 Shares related to the convertible senior notes — 1,007 Total 20,680 40,871

Description of Business and B_3

Description of Business and Basis of Presentation - Additional Information (Details) - Segment	3 Months Ended		12 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Number of reporting segment	1
Credit Concentration Risk | Accounts Receivable
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Number of major customers	no		one
Credit Concentration Risk | Accounts Receivable | Significant Customer
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Concentration risk percentage	10%		10%
Customer Concentration Risk | Revenue
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Number of major customers	No	No
Customer Concentration Risk | Revenue | Significant Customer
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Concentration risk percentage	10%	10%
Geographic Concentration Risk | Revenue | United States
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Concentration risk percentage	66%	66%
Geographic Concentration Risk | Revenue | Japan
Organization Consolidation And Presentation Of Financial Statements [Line Items]
Concentration risk percentage	21%	19%

Revenues - Additional Informati

Revenues - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Revenue from Contract with Customer [Abstract]
Deferred revenue	$ 507.4		$ 566.6
Deferred revenue, revenue recognized out of beginning balance	211	$ 202.4
Remaining performance obligation, revenue expected to be recognized	$ 1,200
Revenue remaining performance obligation, percentage	59%

Revenues - Additional Informa_2

Revenues - Additional Information (Details 1)	Apr. 30, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2023-05-01
Revenue Remaining Performance Obligation Expected Timing Of Satisfaction [Line Items]
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2024-05-01
Revenue Remaining Performance Obligation Expected Timing Of Satisfaction [Line Items]
Revenue, remaining performance obligation, expected timing of satisfaction, period	24 months

Fair Value of Financial Instr_3

Fair Value of Financial Instruments - Summary of Estimated Fair Value of Cash Equivalents and Short-term Investments (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents, Estimated Fair Value	$ 203,031	$ 198,419
Short-term investments, Estimated Fair Value	35,579	32,783
Total cash equivalents and short term investments, Estimated Fair Value	238,610	231,202
Money Market Funds
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents, Estimated Fair Value	188,065	181,513
U.S. Treasury Securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Cash equivalents, Estimated Fair Value	14,966	16,906
Short-term investments, Estimated Fair Value	$ 35,579	$ 32,783

Fair Value of Financial Instr_4

Fair Value of Financial Instruments - Additional Information (Details) - USD ($) $ in Thousands	1 Months Ended
	Jan. 31, 2021	Apr. 30, 2023	Jan. 31, 2023
Derivative [Line Items]
Certificates of deposit		$ 30,000	$ 0
November 2017 Facility | Revolving Credit Facility | Secured Debt | Wells Fargo Bank
Derivative [Line Items]
Total debt outstanding with carrying amount		30,000	30,000
0.00% Convertible Notes Due 2026 | Senior Notes
Derivative [Line Items]
Debt instrument interest rate stated percentage	0%
Debt instrument maturity date	Jan. 15, 2026
Aggregate principal amount	$ 345,000
0.00% Convertible Notes Due 2026 | Senior Notes | Level 2
Derivative [Line Items]
Convertible senior notes, fair value		$ 400,300	$ 462,900

Balance Sheet Components - Addi

Balance Sheet Components - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Property Plant And Equipment [Line Items]
Accumulated depreciation of property and equipment acquired under finance lease	$ 221		$ 226.2
Depreciation expense	9.3	$ 14.8
Servers and Related Equipment and Construction in Progress
Property Plant And Equipment [Line Items]
Gross amount of property and equipment acquired under finance lease	$ 246.2		$ 258.3

Balance Sheet Components - Sche

Balance Sheet Components - Schedule of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Property Plant And Equipment [Line Items]
Total property and equipment, gross	$ 457,796	$ 471,937
Less: accumulated depreciation	(394,280)	(401,965)
Total property and equipment, net	63,516	69,972
Data center equipment
Property Plant And Equipment [Line Items]
Total property and equipment, gross	340,746	353,519
Leasehold improvements
Property Plant And Equipment [Line Items]
Total property and equipment, gross	75,856	79,319
Computer related equipment and software
Property Plant And Equipment [Line Items]
Total property and equipment, gross	21,238	21,436
Furniture and fixtures
Property Plant And Equipment [Line Items]
Total property and equipment, gross	14,668	15,301
Construction in progress
Property Plant And Equipment [Line Items]
Total property and equipment, gross	$ 5,288	$ 2,362

Balance Sheet Components - Sc_2

Balance Sheet Components - Schedule of Operating Lease Right-of-Use Assets, Net (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Balance Sheet Related Disclosures [Abstract]
Operating lease right-of-use assets	$ 259,619	$ 288,121
Less: accumulated amortization	(140,433)	(156,949)
Operating lease right-of-use assets, net	$ 119,186	$ 131,172

Leases - Additional Information

Leases - Additional Information (Details)	3 Months Ended
	Apr. 30, 2023 USD ($) Lease
Lessee Lease Description [Line Items]
Finance lease agreements term	4 years
Sublease expiration year	2026
Operating lease not yet commenced, description	As of April 30, 2023, we had two operating leases for our office spaces that have not yet commenced.
Operating leases, not yet commenced | Lease	2
Undiscounted future payments	$ 41,600,000
Financing lease not yet commenced, description	We did not have any finance leases that had not yet commenced as of April 30, 2023
Finance leases, not yet commenced	$ 0
Minimum
Lessee Lease Description [Line Items]
Operating lease expiration year	2024
Total lease term of sublease arrangement	30 months
Operating lease term	9 years
Maximum
Lessee Lease Description [Line Items]
Operating lease expiration year	2034
Total lease term of sublease arrangement	96 months
Operating lease term	10 years

Leases - Schedule of Lease Cost

Leases - Schedule of Lease Cost Included In Operating Expenses in Condensed Consolidated Statements of Operations (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Finance lease cost:
Amortization of finance lease right-of-use assets	$ 6,528	$ 11,960
Interest on finance lease liabilities	356	665
Operating lease cost, gross	13,175	12,589
Variable lease cost, gross	2,311	1,992
Sublease income	(1,667)	(2,256)
Total lease cost	$ 20,703	$ 24,950

Leases - Summary of Maturities

Leases - Summary of Maturities of Operating and Finance Lease Liabilities (Details) $ in Thousands	Apr. 30, 2023 USD ($)
Leases [Abstract]
Operating Leases, 2024	$ 39,885	[1]
Operating Leases, 2025	34,147	[1]
Operating Leases, 2026	30,839	[1]
Operating Leases, 2027	29,826	[1]
Operating Leases, 2028	25,625	[1]
Operating Leases, Thereafter	10,364	[1]
Operating Leases, Total lease payments	170,686	[1]
Less: Operating Leases imputed interest	(18,711)	[1]
Operating Leases, Present value of total lease liabilities	151,975	[1]
Finance Leases, 2024	20,251
Finance Leases, 2025	2,561
Finance Leases, Total lease payments	22,812
Less: Finance Leases imputed interest	(501)
Finance Leases, Present value of total lease liabilities	$ 22,311
[1] Non-cancellable sublease proceeds for the remainder of the year ending January 31, 2024 and years ending January 31, 2025 and 2026 of $ 5.0 million, $ 7.0 million, and $ 1.0 million, respectively, are not included in the table above.

Leases - Summary of Maturitie_2

Leases - Summary of Maturities of Operating and Finance Lease Liabilities (Parenthetical) (Details) $ in Millions	Apr. 30, 2023 USD ($)
Leases [Abstract]
Non-cancellable sublease proceeds for the year ending January 31, 2024	$ 5
Non-cancellable sublease proceeds for the year ending January 31, 2025	7
Non-cancellable sublease proceeds for the year ending January 31, 2026	$ 1

Acquisitions - Additional Infor

Acquisitions - Additional Information (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Business Acquisition [Line Items]
Total purchase price allocated to goodwill	$ 74,593	$ 73,863

Goodwill and Acquired Intangi_3

Goodwill and Acquired Intangible Assets - Additional Information (Details) - USD ($)	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022	Jan. 31, 2023
Finite Lived Intangible Assets [Line Items]
Goodwill	$ 74,593,000		$ 73,863,000
Goodwill impairment	$ 0	$ 0

Goodwill and Acquired Intangi_4

Goodwill and Acquired Intangible Assets - Summary of Acquired Intangible Assets (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Apr. 30, 2023	Jan. 31, 2023
Finite Lived Intangible Assets [Line Items]
Gross Value	$ 22,871	$ 22,871
Accumulated Amortization	(12,263)	(10,811)
Net Carrying Value	$ 10,608	$ 12,060
Weighted-Average Remaining Useful Life (Years)	2 years 25 days	2 years 3 months 21 days
Developed Technology
Finite Lived Intangible Assets [Line Items]
Accumulated Amortization	$ (1,452)
Net Carrying Value	$ 1,452

Goodwill and Acquired Intangi_5

Goodwill and Acquired Intangible Assets - Schedule of Expected Amortization Expense for Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Apr. 30, 2023	Jan. 31, 2023
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
2024	$ 4,356
2025	3,490
2026	2,762
Net Carrying Value	$ 10,608	$ 12,060

Commitments and Contingencies -

Commitments and Contingencies - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Jan. 31, 2023
Commitments And Contingencies [Line Items]
Purchase obligation	$ 375,078
Purchase obligation, due to be paid in 2024	4,451
Purchase obligation, due to be paid in 2025	99,751
Purchase obligation, due to be paid in 2026	$ 6,290
Minimum
Commitments And Contingencies [Line Items]
Purchase obligation term	2 years
Maximum
Commitments And Contingencies [Line Items]
Purchase obligation term	8 years
November 2017 Facility | Wells Fargo Bank | Secured Debt | Letters of Credit
Commitments And Contingencies [Line Items]
Letters of credit facility	$ 18,600	$ 18,600

Commitments and Contingencies_2

Commitments and Contingencies - Future Payments under Non-cancellable Contractual Purchases (Details) $ in Thousands	Apr. 30, 2023 USD ($)
Purchase Obligation, Fiscal Year Maturity [Abstract]
2024	$ 4,451
2025	99,751
2026	6,290
2027	264,586
Purchase Obligations	$ 375,078

Debt - Additional Information (

Debt - Additional Information (Details)			3 Months Ended	12 Months Ended
	Jun. 30, 2021 USD ($) $ / shares shares	Nov. 27, 2017	Apr. 30, 2023 USD ($) $ / shares shares	Jan. 31, 2021 USD ($)	Jan. 31, 2023 USD ($)
Convertible Senior Notes | 0.00% Convertible Senior Notes Due January 15, 2026
Debt Instrument [Line Items]
Aggregate principal amount			$ 345,000,000	$ 345,000,000	$ 345,000,000
Debt instrument interest rate stated percentage				0%
Debt instrument due date				Jan. 15, 2026
Principal amount of notes used in conversion rate	$ 1,000
Initial conversion rate per $1,000 principal amount of notes | shares	38.7962
Initial conversion price per share of common stock | $ / shares	$ 25.78
Debt instrument, effective interest rate			0.56%
Strike price | $ / shares			25.80
Initial cap prices | $ / shares			35.58
Common stock shares covered under capped call transactions | shares			13,400,000
Cost of purchased capped calls			$ 27,800,000
Total debt outstanding with carrying amount			339,825,000		339,351,000
Secured Debt | November 2017 Facility | Revolving Credit Facility | Wells Fargo Bank
Debt Instrument [Line Items]
Line of credit facility, termination date		Nov. 27, 2017
Total debt outstanding with carrying amount			$ 30,000,000		$ 30,000,000

Debt - Schedule of Net Carrying

Debt - Schedule of Net Carrying Amounts of Liability Component of Notes (Details) - 0.00% Convertible Senior Notes Due January 15, 2026 - Convertible Senior Notes - USD ($)	Apr. 30, 2023	Jan. 31, 2023	Jan. 31, 2021
Debt Instrument [Line Items]
Debt instrument, principal amount	$ 345,000,000	$ 345,000,000	$ 345,000,000
Unamortized issuance costs	(5,175,000)	(5,649,000)
Net carrying amount	$ 339,825,000	$ 339,351,000

Redeemable Convertible Prefer_2

Redeemable Convertible Preferred Stock and Stockholders Deficit - Additional Information (Details) - USD ($) $ / shares in Units, $ in Millions		3 Months Ended
	Apr. 07, 2021	Apr. 30, 2023	Nov. 29, 2022
Series A Convertible Preferred Stock
Class Of Stock [Line Items]
Cash dividends paid		$ 3.7
Accrued divided		1.2
Series A Convertible Preferred Stock | KKR
Class Of Stock [Line Items]
Issuance and sale, number of shares	500,000
Shares issued, par value	$ 0.0001
Aggregate purchase price	$ 500
Sale price per share	$ 1,000
Class A Common Stock | Share Repurchase Plan
Class Of Stock [Line Items]
Authorized purchase amount			$ 150
Remaining authorized purchase amount		$ 96.8
Shares repurchased during period		1,700,000
Purchase price per share		$ 26.43
Shares repurchased amount		$ 43.9

Stock-Based Compensation - Addi

Stock-Based Compensation - Additional Information (Details) $ in Thousands	3 Months Ended
	Apr. 30, 2023 USD ($) Plan shares	Apr. 30, 2022 USD ($)
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of employee equity plans | Plan	2
Share-based compensation expense	$ 47,277	$ 47,110
Restricted Stock Units
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Remaining weighted-average period	2 years 11 months 4 days
Unrecognized stock-based compensation expense	$ 465,100
2015 Equity Incentive Plan | Class A Common Stock
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares common stock reserved for issuance | shares	31,898,761
2015 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized stock-based compensation expense	$ 17,200
2015 Employee Stock Purchase Plan | Class A Common Stock
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Shares common stock reserved for issuance | shares	4,550,504
Executive Bonus Plans
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Share-based compensation expense	$ 3,200
Fiscal 2024 Executive Bonus Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unrecognized stock-based compensation expense	$ 10,700

Stock-Based Compensation - Summ

Stock-Based Compensation - Summary of Stock Option Activity Under Equity Incentive Plans and Related Information (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended	12 Months Ended
	Apr. 30, 2023	Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding [Roll Forward]
Shares Subject to Options Outstanding, Beginning balance	2,373,063
Shares Subject to Options Outstanding, Options exercised	(19,440)
Shares Subject to Options Outstanding, Ending balance	2,353,623	2,373,063
Shares Subject to Options Outstanding, Exercisable	2,353,623
Share-based Compensation Arrangement by Share-based Payment Award, Options, Outstanding, Weighted Average Exercise Price [Abstract]
Weighted-Average Exercise Price, Beginning Balance	$ 17.32
Weighted-Average Exercise Price, Options exercised	5.78
Weighted-Average Exercise Price, Ending Balance	17.41	$ 17.32
Weighted-Average Exercise Price, Exercisable	$ 17.41
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures [Abstract]
Weighted-Average Remaining Contractual Life (Years)	3 years 7 months 2 days	3 years 9 months 21 days
Weighted-Average Remaining Contractual Life (Years), Exercisable	3 years 7 months 2 days
Aggregate Intrinsic Value, Balance	$ 21,331	$ 34,820
Aggregate Intrinsic Value, Exercisable	$ 21,331

Stock-Based Compensation - Su_2

Stock-Based Compensation - Summary of Restricted Stock Unit and Awards Activity Under Equity Incentive Plans and Related Information (Details) - Restricted Stock Units	3 Months Ended
	Apr. 30, 2023 $ / shares shares
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number of Shares [Roll Forward]
Number of Restricted Stock Units/Awards Outstanding, Unvested Beginning Balance | shares	14,665,753
Number of Restricted Stock Units/Awards Outstanding, Granted | shares	7,023,888
Number of Restricted Stock Units, Vested | shares	(2,225,935)
Number of Restricted Stock Units/ Forfeited/cancelled | shares	(208,799)
Number of Restricted Stock Units/Awards Outstanding Unvested Ending Balance | shares	19,254,907
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value [Abstract]
Weighted-Average Grant Date Fair Value, Unvested Beginning Balance | $ / shares	$ 24.89
Weighted-Average Grant Date Fair Value, Granted | $ / shares	26.44
Weighted -Average Grant Date Fair Value, Vested | $ / shares	23.83
Weighted-Average Grant Date Fair Value, Forfeited/cancelled | $ / shares	24.92
Weighted-Average Grant Date Fair Value, Unvested Ending Balance | $ / shares	$ 25.58

Stock-Based Compensation - Su_3

Stock-Based Compensation - Summary of Components of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 47,277	$ 47,110
Cost of Revenue
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	4,485	4,355
Research and Development
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	17,002	17,726
Sales and Marketing
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	15,318	15,289
General and Administrative
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]
Stock-based compensation expense	$ 10,472	$ 9,740

Net Income (Loss) per Share A_3

Net Income (Loss) per Share Attributable to Common Stockholders - Summary of Computation of Basic and Diluted Net Income (Loss) Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Numerator:
Net income (loss)	$ 8,350	$ (4,699)
Accretion and dividend on series A convertible preferred stock	(4,224)	(4,222)
Undistributed earnings attributable to preferred stockholders	(470)
Net income (loss) attributable to common stockholders	3,656	(8,921)
Net income (loss) attributable to common stockholders, diluted	$ 3,656	$ (8,921)
Denominator:
Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, basic	144,739	144,725
Weighted-average number of shares used to compute net income (loss) per share attributable to common stockholders, diluted	150,436	144,725
Net income (loss) per share attributable to common stockholders, basic	$ 0.03	$ (0.06)
Net income (loss) per share attributable to common stockholders, diluted	$ 0.02	$ (0.06)

Net Income (Loss) per Share A_4

Net Income (Loss) per Share Attributable to Common Stockholders - Summary of Weighted Average Outstanding Shares Excluded from Computation of Diluted Net Income (Loss) per Share (Details) - shares shares in Thousands	3 Months Ended
	Apr. 30, 2023	Apr. 30, 2022
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	20,680	40,871
Employee stock purchase plan
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	1,417	1,746
Shares related to convertible preferred stock
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	18,586	18,540
Options to purchase common stock
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	7	3,896
Restricted Stock Units
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount	670	15,682
Shares related to the convertible senior notes
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount		1,007