| Document and Entity Information | Dec. 01, 2020 |
| Cover [Abstract] | |
| Entity Registrant Name | Box, Inc. |
| Amendment Flag | false |
| Entity Central Index Key | 0001372612 |
| Document Type | 8-K |
| Document Period End Date | Dec. 1, 2020 |
| Entity Incorporation State Country Code | DE |
| Entity File Number | 001-36805 |
| Entity Tax Identification Number | 20-2714444 |
| Entity Address Address Line1 | 900 Jefferson Ave. |
| Entity Address City Or Town | Redwood City |
| Entity Address State Or Province | CA |
| Entity Address Postal Zip Code | 94063 |
| City Area Code | (877) |
| Local Phone Number | 729-4269 |
| Written Communications | false |
| Soliciting Material | false |
| Pre-commencement Tender Offer | false |
| Pre-commencement Issuer Tender Offer | false |
| Entity Emerging Growth Company | false |
| Security 12b Title | Class A Common Stock, $0.0001 par value per share |
| Trading Symbol | BOX |
| Security Exchange Name | NYSE |
