Guidance Software 10-Q 10 May 17 2017 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2017	May 05, 2017
Document and Entity Information
Entity Registrant Name	Guidance Software, Inc.
Entity Central Index Key	1,375,557
Document Type	10-Q
Document Period End Date	Mar. 31, 2017
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Entity Current Reporting Status	Yes
Entity Filer Category	Accelerated Filer
Entity Common Stock, Shares Outstanding		33,405,000
Document Fiscal Year Focus	2,017
Document Fiscal Period Focus	Q1

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Current assets:
Cash and cash equivalents	$ 17,759	$ 12,619
Trade receivables, net of allowance for doubtful accounts of $629 and $554, respectively	16,553	22,236
Inventory	2,460	2,206
Prepaid expenses and other current assets	4,780	4,850
Total current assets	41,552	41,911
Long-term assets:
Property and equipment, net	9,115	11,044
Intangible assets, net	4,291	4,649
Goodwill	14,632	14,632
Other assets	2,271	2,180
Total long-term assets	30,309	32,505
Total assets	71,861	74,416
Current liabilities:
Accounts payable	3,649	4,722
Accrued liabilities	11,404	12,641
Bank line of credit		3,500
Deferred revenues	43,676	40,209
Total current liabilities	58,729	61,072
Long-term liabilities:
Deferred rent and other long-term liabilities	6,088	6,872
Deferred revenues	5,986	5,923
Deferred tax liabilities	626	604
Total long-term liabilities	12,700	13,399
Commitments and contingencies (Note 12)
Stockholders' equity (deficit):
Preferred stock, $0.001 par value: 10,000,000 shares authorized; no shares issued or outstanding
Common stock, $0.001 par value; 100,000,000 shares authorized; 34,435,000 and 33,855,000 shares issued, respectively; and 32,655,000 and 32,079,000 shares outstanding, respectively	26	26
Additional paid-in capital	130,387	128,169
Treasury stock, at cost, 1,779,000 and 1,779,000 shares, respectively	(11,479)	(11,479)
Accumulated deficit	(118,502)	(116,771)
Total stockholders' equity (deficit)	432	(55)
Total liabilities and stockholders' equity (deficit)	$ 71,861	$ 74,416

CONDENSED CONSOLIDATED BALANCE3

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
CONDENSED CONSOLIDATED BALANCE SHEETS
Trade receivables, allowance for doubtful accounts (in dollars)	$ 629	$ 554
Preferred stock, par value (in dollars per share)	$ 0.001	$ 0.001
Preferred stock, shares authorized	10,000,000	10,000,000
Preferred stock, shares issued	0	0
Preferred stock, shares outstanding	0	0
Common stock, par value (in dollars per share)	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	34,435,000	33,855,000
Common stock, shares outstanding	32,655,000	32,079,000
Treasury stock, shares	1,779,000	1,779,000

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Revenues:
Product revenue	$ 8,867	$ 7,458
Services revenue	7,840	8,509
Maintenance revenue	10,079	9,832
Total revenues	26,786	25,799
Cost of revenues (excluding amortization and depreciation, shown below):
Cost of product revenue	1,763	1,956
Cost of services revenue	4,829	5,635
Cost of maintenance revenue	743	606
Total cost of revenues (excluding amortization and depreciation, shown below)	7,335	8,197
Operating expenses:
Selling and marketing	9,950	10,501
Research and development	5,481	6,242
General and administrative	4,532	6,190
Depreciation and amortization	1,158	1,415
Total operating expenses	21,121	24,348
Operating loss	(1,670)	(6,746)
Other income and expense:
Interest income		4
Interest expense	(4)	(2)
Other income, net	12	5
Total other income and expense	8	7
Loss before income taxes	(1,662)	(6,739)
Income tax provision	69	53
Net loss	$ (1,731)	$ (6,792)
Net loss per share:
Basic (in dollars per share)	$ (0.06)	$ (0.24)
Diluted (in dollars per share)	$ (0.06)	$ (0.24)
Weighted average number of shares used in per share calculation:
Basic (in shares)	29,685	28,580
Diluted (in shares)	29,685	28,580

CONDENSED CONSOLIDATED STATEME5

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Operating Activities:
Net loss	$ (1,731)	$ (6,792)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	1,158	1,415
Provision for doubtful accounts	123
Share-based compensation	2,133	1,322
Deferred taxes	22	22
Loss on disposal of assets	1,199	14
Changes in operating assets and liabilities:
Trade receivables	5,560	6,838
Inventory	(255)	(14)
Prepaid expenses and other assets	(20)	(2,651)
Accounts payable	(1,059)	170
Accrued liabilities	(2,000)	(25)
Deferred revenues	3,530	1,979
Net cash provided by operating activities	8,660	2,278
Investing Activities:
Purchase of property and equipment	(84)	(806)
Net cash used in investing activities	(84)	(806)
Financing Activities:
Repayments of borrowings on line of credit	(3,500)
Proceeds from the exercise of stock options	85
Principal payments on capital lease obligations and other obligations	(21)	(19)
Net cash used in financing activities	(3,436)	(19)
Net decrease in cash and cash equivalents	5,140	1,453
Cash and cash equivalents, beginning of period	12,619	18,967
Cash and cash equivalents, end of period	$ 17,759	20,420
Non-cash investing and financing activities:
Purchase of equipment included in accounts payable and accrued expenses		293
Capital lease obligations incurred to acquire assets		$ 28

Description of the Business

Description of the Business	3 Months Ended
	Mar. 31, 2017
Description of the Business
Description of the Business	Note 1. Description of the Business General Guidance Software, Inc. was incorporated in the state of California in 1997 and reincorporated in Delaware on December 11, 2006. Guidance and its subsidiaries are collectively referred to herein as “Guidance,” “we,” “our,” or the “Company.” Headquartered in Pasadena, California, Guidance is the leading global provider of digital investigative solutions. Our EnCase® platform provides an investigative infrastructure that enables our customers to search, collect and analyze electronically stored information in order to address human resources matters, litigation matters, allegations of fraud, suspicious network endpoint activity and to defend and secure their organization’s data assets. Our main products and services are: Our Forensic Security Suite of products: · EnCase Endpoint Security provides crucial IT cybersecurity functionality to enterprises and government agencies through its incident response and sensitive data discovery capabilities. Integrated with security alerting tools from Hewlett Packard Enterprises (“HP”), Cisco, Blue Coat Systems, and FireEye, EnCase Endpoint Security helps automate the critical first steps in cybersecurity incident response from the moment of a first alert. It rapidly delivers forensic-level visibility of the relevant endpoint data, capturing a snapshot of valuable information from active memory that might otherwise expire which may serve as evidence for potential criminal prosecution. · EnCase Endpoint Investigator provides an investigative platform that enables an organization to search, collect, preserve, and analyze data on the servers, desktops, and laptops across its network. EnCase Endpoint Investigator enables organizations to respond to electronic discovery requests and conduct internal investigations, including those related to human resources or those focused on compliance or fraud. Companies can also collect and preserve data in response to regulator requests or for civil litigation matters. · EnForce Risk Manager is a new data risk and privacy solution. It allows organizations to implement a proactive approach to information governance, ensuring that sensitive data is identified, classified and remediated allowing organizations to reduce their cyber attack surface area, significantly mitigating potential damage from breaches and improving their ability to comply with global data protection mandates. EnCase Forensic is a forensic investigation solution that enables forensic practitioners to conduct efficient, forensically sound digital data collection and investigations. The EnCase Forensic solution lets examiners acquire data from a wide variety of devices, unearth potential evidence with disk-level forensic analysis, and craft comprehensive reports on their findings, all while maintaining the integrity of the evidence in a forensically sound and court-proven manner. EnCase eDiscovery is our enterprise-wide e-discovery solution addressing the end-to-end e-discovery needs of corporations and government agencies. The e-discovery product portfolio includes capabilities such as: legal hold, identification, collection, preservation, processing, first-pass review, and early case assessment (“ECA”) review. EnCase eDiscovery Review is a highly secure, private cloud-hosted, multi-matter review platform with advanced analysis and technology assisted review (“TAR”) functionality, comprehensive production capabilities, and extensive project management and workflow features to enable efficient, effective, and defensible distributed review. Forensic appliances include write blockers, forensic duplicators and storage devices. Write blockers and forensic duplicators are used to acquire forensically sound copies of digital storage devices such as hard disks and solid state drives. In addition, we complement these offerings with a comprehensive array of professional, subscription and training services, including technical support and maintenance services to help our customers implement our solutions, conduct investigations and train their IT and legal professionals to effectively and efficiently use our products.

Summary of Significant Accounti

Summary of Significant Accounting Policies	3 Months Ended
	Mar. 31, 2017
Summary of Significant Accounting Policies
Summary of Significant Accounting Policies	Note 2. Summary of Significant Accounting Policies Basis of Presentation The accompanying condensed consolidated balance sheet as of March 31, 2017 and the condensed consolidated statements of operations for the three months ended March 31, 2017 and 2016 and cash flows for the three months ended March 31, 2017 and 2016 are unaudited. These statements should be read in conjunction with the audited consolidated financial statements and related notes, together with management’s discussion and analysis of financial position and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2016, filed with the U.S. Securities and Exchange Commission (the “SEC”) on March 1, 2017. The accompanying condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or (“GAAP”), and pursuant to the rules and regulations of the SEC for interim financial reporting. In the opinion of our management, the unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2016 and include all normal and recurring adjustments necessary for the fair presentation of our financial position as of March 31, 2017 and our results of operations for the three months ended March 31, 2017 and 2016 and our cash flows for the three months ended March 31, 2017 and 2016. The condensed consolidated balance sheet as of December 31, 2016 has been derived from the December 31, 2016 audited financial statements. The operating results for the three month period ended March 31, 2017 are not necessarily indicative of the results that will be achieved for the full fiscal year or for future periods. The condensed consolidated financial statements include the accounts of Guidance and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated. Use of Estimates and Assumptions The preparation of financial statements in conformity with GAAP requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosures. On an ongoing basis, we evaluate these estimates, including those related to revenue recognition, share-based compensation, bad debts, income taxes, commitments, impairment considerations, contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results may differ from these estimates. Cash and Cash Equivalents We invest excess cash in money market funds and highly liquid debt instruments of the US government and its agencies. Highly liquid investments with stated maturities of three months or less from the date of purchase are classified as cash and cash equivalents. Fair Value of Financial Instruments The carrying amounts of cash equivalents, accounts receivable and accounts payable approximate fair value because of the short-term maturities of these instruments. Based on borrowing rates currently available to us for borrowings with similar terms, the carrying values of our capital lease obligations also approximate fair value. Trade Receivables Trade receivables are carried at original invoice amount less an allowance for doubtful accounts. The allowance is established through a provision for bad debt expense, which is included in general and administrative expenses. We determine the adequacy of this allowance by evaluating individual customer accounts receivable, through consideration of the customer’s financial condition and credit history, and taking into account current economic conditions. In addition, we analyze our historical credit loss history and apply these loss rates to our current accounts receivable balances to verify the reasonableness of our allowance. Trade receivables are written off when deemed uncollectible. A trade receivable is generally considered past due if any portion of the receivable balance is outstanding for more than 30 days unless alternate terms are provided. Inventory Inventory is comprised of hardware components, packaged software components and finished goods and is valued at the lower of cost or market, using the weighted average cost method. We conduct quarterly inventory reviews for obsolescence, and inventory considered unlikely to be sold is adjusted to net realizable value. Amortization of Intangible Assets with Finite Lives Intangible assets with finite lives are recorded at their fair value at the time of acquisition. With the exception of our customer relationships intangible asset, which is amortized on a double-declining basis, the acquisition date fair values of such assets are amortized on a straight-line basis over the estimated useful lives. Goodwill and Indefinite-Lived Intangibles We account for our goodwill and indefinite-lived intangible assets in accordance with Intangibles — Goodwill and Other (ASC 350). Goodwill represents the excess of purchase price over fair value of net assets acquired and is assigned to a reporting unit at the date the goodwill is initially recorded. Goodwill and indefinite-lived intangible assets are not amortized but evaluated for impairment annually, or whenever events or changes in circumstances indicate that the value may not be recoverable. The Company has the option to choose whether it will apply the qualitative assessment first before the quantitative assessment. We performed a quantitative assessment for our goodwill and indefinite-lived assets as of October 1, 2016, and determined they were not impaired. Concentrations of Credit Risk Financial instruments that potentially subject us to significant concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. We restrict our investments in cash and cash equivalents to financial institutions, US government or federal agency instruments and obligations of corporations with high credit ratings. At March 31, 2017, the majority of our cash balances were held at financial institutions located in California in accounts that are insured by the Federal Deposit Insurance Corporation for up to $250,000. Uninsured balances aggregate approximately $17.3 million as of March 31, 2017. At March 31, 2017 all of our cash equivalents consisted of financial institution obligations. We periodically perform credit evaluations of our customers and maintain reserves for potential losses on our accounts receivable. We do not believe we are subject to concentrations of credit risk with respect to such receivables. Revenue Recognition We generate revenues principally from the sale of our EnCase software products. Our software products include perpetual licenses and are related to our Forensic Security Suite (EnCase Endpoint Security, EnCase Endpoint Investigator and EnForce Risk Manager), EnCase eDiscovery, EnCase Forensic, and forensic appliance sales. Revenue associated with the sale of software licenses and revenue associated with forensic appliance sales are referred to as product revenue. Revenues are also generated from training courses and consulting services in which we assist customers with the performance of digital investigations and train their IT and legal professionals in the use of our software products, as well as subscription revenues associated with cloud-based document review and production SaaS, which we collectively refer to as services revenue. Our proprietary products are generally sold with one to three years of maintenance, which can be renewed at a stated renewal rate and is referred to as maintenance revenues. We recognize revenue in accordance with ASU 2009-13 , Multiple-Deliverable Revenue Arrangements , (amendment to ASC Topic 605, Revenue Recognition ), Revenue Recognition - Software topic (ASC 985-605) and Revenue Recognition (ASC 605). While the standards govern the basis for revenue recognition, significant judgment and the use of estimates are required in connection with the allocation of revenue between product, services and maintenance revenues, as well as the amount of deferred revenue to be recognized in each accounting period. Revenue Recognition Criteria: We recognize revenue when the following criteria have been met: · Persuasive evidence of an arrangement: When we either enter into contracts or receive written purchase orders issued by a customer that legally bind us and the customer. · Delivery : We deem delivery of products to have occurred when the title and risk of ownership have passed to the buyer. Services revenues are considered delivered as they are performed. · Fixed or determinable fee: We consider the fee to be fixed or determinable if the fee is not subject to refund or adjustment and the payment terms are within normal established practices. If the fee is not fixed or determinable, we recognize revenues as amounts become due and payable with respect to transactions with extended payment terms, or as refund rights lapse with respect to transactions containing such provisions, provided all other revenue recognition criteria have been met. · Collection is deemed probable: We conduct a credit review for all significant transactions at the time of the arrangement to determine the credit-worthiness of the customer. Collection is deemed probable if we have a reasonable basis to expect that the customer will pay amounts under the arrangement as payments become due. We report our revenues in three categories: product revenue, services revenue, and maintenance revenue. Product revenue includes revenues from software products and hardware products. Services revenue includes revenue from professional services, training, and subscriptions. Maintenance revenue includes maintenance revenue associated with our hardware and software products. Accounting treatment for each category of revenue and our most significant contract structures is further described below. Revenue Recognition for Software Products and Software-Related Services (Software Elements) Software product revenue. The timing of software product revenue recognition is dependent on the nature of the product sold or the structure of the license. EnCase Software Products : Revenue associated with these arrangements, exclusive of amounts allocated to maintenance and other undelivered elements, for which we have vendor-specific objective evidence of fair value (“VSOE”), is recognized upon delivery, provided that all other criteria for revenue recognition have been met. Revenue associated with term licenses are recognized ratably over the term of the license because we have not established VSOE for post-contract customer support in term license arrangements. Services revenue. The majority of our consulting and implementation services are performed under per hour or fixed fee arrangements. Revenue from such services is recognized as the services are provided or upon expiration of the contractual service period. Training revenue is either recognized on a per-class basis upon a participant’s attendance or, for those customers who have subscribed to our Annual Training Passport program, revenue is recognized ratably over the annual period. Maintenance revenue. Maintenance revenue includes technical support and software updates on a when-and-if-available basis. We recognize maintenance revenue ratably over the applicable maintenance period. We determine the amount of maintenance revenue to be allocated through reference to substantive maintenance renewal provisions contained in multiple element arrangements. We consider substantive maintenance provisions to be provisions where the cost of the maintenance renewal is stated in the contract with our customer as a percentage of the net license fee, provided the rate is substantive. Revenue Recognition for Multiple-Element Arrangements — Software Products and Software-Related Services (Software Arrangements) We often enter into arrangements with customers that purchase both software products and software-related services from us at the same time, or within close proximity of one another (referred to as software-related multiple-element arrangements). Such software-related multiple-element arrangements may include the sale of our software products, software maintenance services, which include license updates and product support, consulting/implementation services and training whereby the software license delivery is followed by the subsequent delivery of the other elements. For those software-related multiple-element arrangements, we have applied the residual method to determine the amount of software license revenues to be recognized pursuant to ASC 985-605. Under the residual method, if VSOE exists for the undelivered elements, this amount is deferred with the remaining, or residual, portion of the arrangement consideration recognized upon delivery of the software license, provided all other revenue recognition criteria are met. Revenue Recognition for Hardware and Subscription Revenues (Nonsoftware Elements) Hardware product revenue. Revenue associated with the sale of forensic appliances is recognized upon shipment to the customers, which include certain resellers, provided that all other criteria for revenue recognition have been met. Subscription services revenue. Customers pay subscription fees to access our cloud-based document review and production software; however, they may not take possession of the software at any time during the term of the agreement. In general, we recognize revenue for subscription fees on a straight-line basis over the contract period commencing on the date the subscription is made available to the customer. Usage-based fees, which are determined monthly, are recognized when incurred. Revenue Recognition for Multiple-Element Arrangements — Hardware, Subscription, and Nonsoftware-Related Services (Nonsoftware Arrangements) We enter into arrangements with customers that purchase both nonsoftware-related subscription services and nonsoftware-related services, such as consulting services, at the same time or within close proximity of one another (referred to as nonsoftware multiple-element arrangements). Each element within a nonsoftware multiple-element arrangement is accounted for as a separate unit of accounting provided the following criteria are met: the delivered products or services have value to the customer on a standalone basis; and for an arrangement that includes a general right of return relative to the delivered products or services, delivery or performance of the undelivered product or service is considered probable and is substantially controlled by us. We consider a deliverable to have standalone value if the product or service is sold separately by us or another vendor, or could be resold by the customer. Further, our revenue arrangements generally do not include a general right of return relative to the delivered products. Where the aforementioned criteria for a separate unit of accounting are not met, the deliverable is combined with the undelivered element and treated as a single unit of accounting for the purposes of allocation of the arrangement consideration and revenue recognition. For those units of accounting that include more than one deliverable but are treated as a single unit of accounting, we generally recognize revenues ratably over the delivery period. For the purposes of revenue classification of the elements that are accounted for as a single unit of accounting, we allocate revenue to the respective revenue line items within our consolidated statements of operations based on a rational and consistent methodology utilizing our best estimate of relative selling prices of such elements. For our nonsoftware multiple-element arrangements, we allocate revenue to each element based on a selling price hierarchy at the arrangement’s inception. The selling price for each element is based upon the following selling price hierarchy: VSOE, if available; third party evidence (“TPE”) if VSOE is not available; or best estimate of selling price (“BESP”) if neither VSOE nor TPE are available. A description as to how we determine VSOE, TPE and BESP is provided below: · VSOE . VSOE is determined based on its historical pricing and discounting practices for the specific product or service when sold separately. In determining VSOE, we require that a substantial majority of the selling prices for these services fall within a reasonably narrow pricing range. · TPE . When VSOE cannot be established for deliverables in a multiple element arrangement, judgment is applied with respect to whether we can establish a selling price based on TPE. TPE is determined based on competitor prices for similar deliverables when sold separately. Generally, our go-to-market strategy differs from that of our peers, and our offerings contain a significant level of differentiation such that comparable pricing of services with similar functionality has not been obtained. Furthermore, we have been unable to reliably determine selling prices of similar competitive services on a stand-alone basis. As a result, we have not been able to establish selling prices based on TPE. · BESP . When VSOE or TPE cannot be established, we use BESP in our allocation of arrangement consideration. The objective of BESP is to determine the price at which we would transact a sale if the service were sold on a stand-alone basis. We determine BESP for deliverables by considering multiple factors including but not limited to prices we charge for similar offerings, market conditions, competitive landscape and pricing practices. Revenue Recognition for Multiple-Element Arrangements — Arrangements with Software and Nonsoftware Elements We also enter into multiple-element arrangements that may include a combination of our various software-related and nonsoftware-related products and services. In such arrangements, we first allocate the total arrangement consideration based on the relative selling prices to the software group of elements as a whole and to the nonsoftware group of elements. We then further allocate consideration allocated to the software group and nonsoftware group to the respective elements within that group following the guidance in ASC 985-605, ASC 605-25, and our policies described above. After the arrangement consideration has been allocated to the elements, we recognize revenue for each respective element in the arrangement as described above. Recently Issued Accounting Pronouncements In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers: Topic 606 and issued subsequent amendments to the initial guidance in August 2015, March 2016, April 2016 and May 2016 within ASU 2015-04, ASU 2016-08, ASU 2016-10 and ASU 2016-12, respectively (ASU 2014-09, ASU 2015-04, ASU 2016-08, ASU 2016-10, ASU 2016-12, and ASU 2016-20 collectively, “Topic 606”). Topic 606 supersedes nearly all existing revenue recognition guidance under GAAP. The core principle of Topic 606 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. Topic 606 defines a five-step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than are required under existing GAAP, including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation, among others. Topic 606 is effective for us at the beginning of our first quarter of fiscal 2018 and permits adoption either by using (i) a full retrospective approach for all periods presented in the period of adoption or (ii) a modified retrospective approach with the cumulative effect of initially applying Topic 606 recognized at the date of initial application and providing certain additional disclosures as defined per Topic 606. We plan to adopt Topic 606 using the modified retrospective approach described above in the first quarter of fiscal 2018. However, a decision regarding the adoption method has not been finalized at this time. Our final determination will depend on a number of factors, such as the significance of the impact of the new standard on our financial results, system readiness, including that of software systems procured from third-party providers, and our ability to accumulate and analyze the information necessary to assess the impact on prior period financial statements, as necessary. We continue to evaluate the impact of the new standard on our accounting policies, processes, and system requirements. We have assigned internal resources, in addition to the engagement of a third-party service provider, to assist in the evaluation of the impact of the standard and the implementation of software systems from third-party providers. We have made investments in systems to enable timely and accurate reporting under the new standard. As part of our evaluation, we have also considered the impact of the guidance in ASC 340-40, Other Assets and Deferred Costs: Contracts with Customers , and the interpretations of the FASB Transition Resource Group for Revenue Recognition (“TRG”) from their November 7, 2016 meeting with respect to capitalization and amortization of incremental costs of obtaining a contract. As a result of this new guidance, we preliminarily believe that we will capitalize additional costs of obtaining the contract, including sales commissions. The new cost guidance, as interpreted by the TRG, requires the capitalization of all incremental costs that are incurred to obtain a contract with a customer that would not have been incurred if the contract had not been obtained, provided the costs are expected to be recovered. Under our current accounting policy, we expense costs in the period we invoice the customer. Additionally, we preliminarily believe that the amortization period for our deferred commission costs will be longer than the contract term, as the new cost guidance requires entities to determine whether the costs relate to specific anticipated contracts. Therefore, we believe that the period of benefit, as interpreted by the TRG, for deferred commission costs will likely be longer than the initial contract period. We are continuing to evaluate the impact of our adoption of Topic 606 and our preliminary assessments are subject to change. While we continue to assess the potential impacts of the new standard, including the areas described above, and anticipate this standard would not have a material impact on our consolidated financial statements, we do not know or cannot reasonably estimate quantitative information related to the impact of the new standard on our financial statements at this time. In February 2016, the FASB issued ASU No. 2016-02, Leases (“Topic 842”), which requires lessees to recognize on the balance sheet a right-of-use asset, representing their right to use the underlying asset for the lease term, and a lease liability for all leases with terms greater than 12 months. The guidance also requires qualitative and quantitative disclosures designed to assess the amount, timing and uncertainty of cash flows arising from leases. The standard requires the use of a modified retrospective transition approach, which includes a number of optional practical expedients that entities may elect to apply. ASU 2016-02 is effective for the Company beginning January 1, 2019 and we are currently evaluating the impact that ASU 2016-02 will have on our consolidated financial statements. In March 2016, the FASB issued ASU No. 2016-09, Compensation - Stock Compensation (“Topic 718”), Improvements to the Employee Share-Based Payment Accounting. The standard is intended to simplify several areas of accounting for share-based compensation arrangements, including the income tax impact, classification on the statement of cash flows and forfeitures. We have adopted the pronouncement on a prospective basis making it effective for the Company as of January 1, 2017. Upon adoption, excess tax benefits from share-based award activity are reflected in the consolidated statements of income as a component of the provision for income taxes, whereas previously such income tax benefits were recognized as part of additional paid-in capital and could not be recognized until they were realized through a reduction in income taxes payable. The previously unrecognized excess tax benefits do not have an impact to the Company as they increase our net operating losses and valuation allowance by the same amount. We have elected to continue to record our stock compensation expense net of estimated forfeitures and not to account for forfeitures as they occur. The cash flow presentation of employee taxes paid will not apply to our Company as we do not withhold shares to cover employee taxes incurred relating to their stock transactions. In January 2017, the Financial Accounting Standards Board (FASB) issued ASU 2017-04, Intangibles—Goodwill and Other (“ Topic 350” ): Simplifying the Test for Goodwill Impairment (ASU 2017-04), which eliminates step two from the goodwill impairment test. Under the amendments in ASU 2017-04, an entity should recognize an impairment charge for the amount by which the carrying amount of a reporting unit exceeds its fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. ASU 2017-04 is effective for us in our first quarter of fiscal 2020 on a prospective basis, and earlier adoption is permitted for goodwill impairment tests performed on testing dates after January 1, 2017. We are currently evaluating the impact of our pending adoption of ASU 2017-04 on our consolidated financial statements. Realignment Expense For the three months ended March 31, 2017, we incurred $1.4 million in realignment expense related to the consolidation of leased space at our corporate headquarters and severance costs. Realignment expense resulting from the consolidation of leased space at our corporate headquarters is included in general and administrative expense. The severance costs are included in cost of services revenue, selling and marketing expense, research and development expense and general and administrative expense, based on the employees’ cost center assignments prior to termination.

Net Loss Per Share

Net Loss Per Share	3 Months Ended
	Mar. 31, 2017
Net Loss Per Share
Net Loss Per Share	Note 3. Net Loss Per Share Earnings Per Share (ASC 260) defines unvested share-based payment awards that contain non-forfeitable rights to dividends as participating securities that should be included in computing EPS using the two-class method. The Company’s unvested restricted stock awards qualify as participating securities. Basic net loss per common share is calculated by dividing net loss allocated to common stockholders by the weighted average number of common shares outstanding during the reporting period. Diluted net loss allocated to common stockholders per share is calculated based on the weighted average number of common shares and dilutive potential common shares outstanding during the period. Dilutive potential common shares consist of the shares issuable upon the exercise of stock options and upon the vesting of restricted stock awards under the treasury stock method. In net loss periods, basic net loss per share and diluted net loss per share are identical since the effect of potential common shares is anti-dilutive and therefore excluded. The following table sets forth the computation of basic and diluted net loss allocated to common stockholders per share (in thousands, except per share amounts): Three Months Ended 2017 2016 Basic loss per common share: Numerator: Net loss $ ) $ ) Net loss allocated to common stockholders $ ) $ ) Denominator: Basic weighted average shares outstanding Net loss per basic common share $ ) $ ) Diluted loss per common share: Numerator: Net loss $ ) $ ) Net loss allocated to common stockholders $ ) $ ) Denominator: Basic weighted average shares outstanding Effect of dilutive share-based awards — — Diluted weighted average shares outstanding Net loss per diluted common share $ ) $ ) Antidilutive securities, which consist of stock options and restricted stock awards that are not included in the diluted net loss per share calculation, consisted of an aggregate of approximately 1,289,000 and 3,133,000 shares for the three months ended March 31, 2017 and 2016, respectively.

Inventory

Inventory	3 Months Ended
	Mar. 31, 2017
Inventory
Inventory	Note 4. Inventory Inventory is comprised of hardware components, packaged software components and finished goods and is valued at the lower of cost or market, using the weighted average cost method. The following table sets forth, by major classes, inventory as of March 31, 2017 and December 31, 2016 (in thousands): March 31, December 31, Inventory: Components $ $ Finished goods Total inventory $ $

Prepaid Expense and Other Curre

Prepaid Expense and Other Current Assets	3 Months Ended
	Mar. 31, 2017
Prepaid Expense and Other Current Assets
Prepaid Expense and Other Current Assets	Note 5. Prepaid Expense and Other Current Assets Prepaid expenses and other current assets consist of the following (in thousands): March 31, December 31, Software licenses $ $ Prepaid software maintenance Payroll and employee-related expenses Insurance Other prepaid expenses and other current assets Total prepaid expenses and other current assets $ $

Goodwill and Other Intangibles

Goodwill and Other Intangibles	3 Months Ended
	Mar. 31, 2017
Goodwill and Other Intangibles
Goodwill and Other Intangibles	Note 6. Goodwill and Other Intangibles We evaluate goodwill and indefinite-lived intangible assets for impairment on an annual basis, or more frequently if circumstances indicate impairment may have occurred, and there have been no impairment charges related to such assets through March 31, 2017. We expect the balance of goodwill assigned to our products segment to be deductible for tax purposes while the balance of goodwill assigned to our subscription and professional services segments will not be deductible for tax purposes. Intangible assets are amortized on a straight-line basis over their estimated useful lives, with the exception of customer relationships, which are amortized on a double-declining basis. Amortization expense for intangible assets with finite lives was $0.4 million for both the three months ended March 31, 2017 and 2016. The following table summarizes cumulative amortization expense related to intangible assets subject to amortization as of March 31, 2017 and December 31, 2016 (in thousands): March 31, 2017 December 31, 2016 Gross Costs Accumulated Net Gross Costs Accumulated Net Core technology $ $ ) $ $ $ ) $ Customer relationships ) ) Trade names ) ) Covenant not-to-compete ) — ) Domain name ) ) Total $ $ ) $ $ $ ) $ The following table summarizes the estimated remaining amortization expense through 2021 and thereafter (in thousands): Year ending Amortization 2017 $ 2018 2019 2020 2021 Thereafter Total amortization expense $

Debt Obligations

Debt Obligations	3 Months Ended
	Mar. 31, 2017
Debt Obligations
Debt Obligations	Note 7. Debt Obligations On August 29, 2014, we entered into a three year, Senior Secured Revolving Line of Credit (“Revolver”) with a bank. We are obligated to pay a commitment fee of $0.2 million over the three-year term of the Revolver. The maximum principal amount that may be outstanding at any given time under the Revolver, which includes up to $3.0 million of standby letters of credit, is $10.0 million. Borrowing availability is calculated as 80% of eligible accounts receivable, with a maximum of $10.0 million. Any borrowings under the Revolver would be collateralized by substantially all of our assets, as well as pledges of capital stock. The Revolver requires that, if we suffer an event of default or have borrowed more than 75% of the maximum principal amount permitted to be outstanding, the Company maintains an adjusted quick ratio of at least 1.15:1. The adjusted quick ratio is calculated by dividing quick assets (cash less restricted cash plus accounts receivable) by current liabilities (current liabilities plus outstanding standby letter of credit less the current portion of deferred revenue). Borrowings under the Revolver bear interest at a floating rate ranging from 1.25% to 3.25% above the prime rate depending on the Company’s adjusted quick ratio. As of March 31, 2017, the Company was in compliance with all the covenants of the Revolver. The Company had letters of credit outstanding against the Revolver in the amount of $1.2 million, resulting in the maximum available borrowing under the Revolver to be $8.7 million. As of March 31, 2017, the balance outstanding under the Revolver was zero. The Company’s adjusted quick ratio was 2.14:1. During periods when the adjusted quick ratio is below 1.5:1, any collections received by the Company in its collateral account would be applied to outstanding loan balances before being remitted to the Company’s operating account. Amounts in the collateral account would be transferred to the Company’s operating account after any loan balance has been paid in full.

Employee Benefit Plans

Employee Benefit Plans	3 Months Ended
	Mar. 31, 2017
Employee Benefit Plans
Employee Benefit Plans	Note 8. Employee Benefit Plans At March 31, 2017, approximately 1.1 million shares were available for grant as options or nonvested share awards under the Guidance Software, Inc. Second Amended and Restated 2004 Equity Incentive Plan (the “Plan”). Stock Options The terms of the options granted under the Plan are determined at the time of grant, and generally vest 25% annually over a four-year service period and typically must be exercised within 10 years from the date of grant. A summary of stock option activity follows: Number of Weighted Weighted Average Aggregate Outstanding, December 31, 2016 $ $ Granted — $ Exercised ) $ Forfeited or expired ) $ Outstanding, March 31, 2017 $ $ Exercisable, March 31, 2017 $ $ We define in-the-money options at March 31, 2017 as options that had exercise prices that were lower than the $5.90 fair market value of our common stock at that date. The aggregate intrinsic value of options outstanding at March 31, 2017 is calculated as the difference between the exercise price of the underlying options and the fair market value of our common stock for the 981,000 shares that were in-the-money at that date, 288,000 of which were exercisable. Restricted Stock Awards We issue restricted stock awards to certain directors, officers and employees. Compensation expense for such awards, based on the fair market value of the awards on the grant date, is recorded during the vesting period. Restricted stock awards generally vest 25% annually over a four-year service period. A summary of restricted stock awards activity follows: Number of Weighted Average Outstanding, December 31, 2016 $ Granted Granted adjustment (performance shares) Vested ) Forfeited ) Outstanding, March 31, 2017 The total grant date fair value of shares vested under such grants during the three months ended March 31, 2017 was 4,929,000. On March 18, 2016, we granted approximately 586,000 performance-based restricted stock awards to certain members of our executive team, with a fair market value of $4.37 per share. The performance criteria were based on the achievement of certain revenue levels for the year ending December 31, 2016. Depending on the revenue level achieved, the number of shares that would vest ranged from 10% to 200% of the approximately 586,000 shares granted. As of December 31, 2016, the Company achieved 200% of the revenue target level and as a result approximately 586,000 shares vested and another approximately 586,000 shares were granted in February, 2017. The February grant is included in our restricted stock awards outstanding as of March 31, 2017 and will vest on December 31, 2017, subject to continued employment of the executive. These performance-based restricted stock awards were considered for calculating the diluted shares outstanding balance at March 31, 2017. However, as the Company is in a net loss position for the three months ended March 31, 2017, the performance-based restricted stock awards were considered anti-dilutive and therefore excluded from the calculation. Share-Based Compensation We account for share-based compensation in accordance with Compensation-Stock Compensation (ASC 718). Compensation expense for stock options is recognized using the Black-Scholes option pricing model to determine the grant date fair value of share-based payments and recognize that cost, net of an estimated forfeiture rate, as compensation expense on a straight-line basis over the vesting period. Stock awards generally vest 25% annually over a four-year service period. The determination of the grant date fair value of share-based awards using that model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables. These variables include the estimated number of years that we expect employees to hold their stock options (the option “expected term”) and our expected stock price volatility, risk-free interest rates and dividends to be paid on our stock over that term. The fair values of stock options granted under the Second Amended and Restated Plan were estimated at the date of grant using the Black-Scholes option pricing model and the following weighted average assumptions (note, no options were granted during the three months ended March 31, 2017): Three Months Ended Risk-free interest rate % Dividend yield — % Expected life (years) Volatility % Weighted average grant date fair value $ When historical data is available and relevant, the expected term of options granted is determined by calculating the average term from historical stock option exercise experience. The volatility of our common stock is estimated at the date of grant based on the volatility of our publicly traded common stock over the expected term of the options granted. The volatility is calculated based on the adjusted close price each day from a composite index. The risk-free interest rate used in option valuation is based on the implied yield in effect at the time of each option grant, based on US Treasury zero-coupon issues with equivalent expected terms. We use a dividend yield of zero in the Black-Scholes model, as we have no expectation we will pay any cash dividends on our common stock in the foreseeable future. Compensation-Stock Compensation (ASC 718) also requires that we estimate forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures differ from those estimates. We use historical data to estimate pre-vesting option forfeitures and record share-based compensation expense only for those awards that are expected to vest. Quarterly changes in the estimated forfeiture rate can potentially have a significant effect on reported share-based compensation, as the cumulative effect of adjusting the forfeiture rate for all expense amortization after the grant date is recognized in the period the forfeiture estimate is changed. The following table summarizes the share-based compensation expense we recorded (in thousands): Three Months Ended 2017 2016 Stock option awards $ $ Restricted stock awards Total share-based compensation expense $ $ The following table summarizes where the share-based compensation expense was recorded by income statement line item (in thousands): Three Months Ended March 31, 2017 2016 Cost of product revenue $ $ Cost of services revenue Cost of maintenance revenue Selling and marketing expense Research and development expense General and administrative expense Total share-based compensation expense $ $ There is $0.8 million of share-based compensation expense related to the performance-based restricted stock awards in our total restricted stock awards share-based compensation expense for the three months ended March 31, 2017. As of March 31, 2017, there was approximately $2.0 million of total unrecognized share-based compensation cost related to stock options that we expect to be recognized over a weighted-average period of 2.6 years and approximately $9.0 million of total unrecognized share-based compensation cost related to restricted stock awards that is expected to be recognized over a weighted-average period of 2.3 years. For awards outstanding at March 31, 2017, we expect to record approximately $0.6 million and $3.9 million in share-based compensation for the remainder of fiscal year 2017 related to stock options and restricted stock awards, respectively.

Income Taxes

Income Taxes	3 Months Ended
	Mar. 31, 2017
Income Taxes
Income Taxes	Note 9. Income Taxes We account for income taxes in accordance with Income Taxes (ASC 740). Deferred income taxes are recorded for the expected tax consequences of temporary differences between the tax bases of assets and liabilities for financial reporting purposes and amounts recognized for income tax purposes. We record a valuation allowance to reduce our deferred tax assets to the amount of future tax benefit that is more likely than not to be realized. As of March 31, 2017, we have recorded a valuation allowance against our net U.S. deferred tax assets resulting in a carrying value of zero. We have recorded an income tax provision for the three months ended March 31, 2017 of $69,000 as compared to $53,000 for the same period in 2016. Our income tax provision for the three months ended March 31, 2017 differs from the U.S. statutory rate of 34% primarily due to state taxes, foreign taxes, federal alternative minimum tax, the tax impact of certain share-based compensation charges, and the impact of providing a valuation allowance against research and development credits and the net United States deferred tax assets. For the three months ended March 31, 2016, our income tax provision differs from the U.S. statutory rate of 34% primarily due to state taxes, foreign taxes, the tax impact of certain share-based compensation charges, and the impact of providing a valuation allowance against research and development credits and the net U.S. deferred tax assets.

Accrued Liabilities

Accrued Liabilities	3 Months Ended
	Jun. 30, 2017
Accrued Liabilities
Accrued Liabilities	Note 10. Accrued Liabilities Accrued liabilities consist of the following (in thousands): March 31, December 31, Payroll and related benefits $ $ Sales tax audit accrual Software licenses Deferred rent and rent incentives Lease obligations Professional fees Insurance Other accrued liabilities Total accrued liabilities $ $

Fair Value Measurements

Fair Value Measurements	3 Months Ended
	Mar. 31, 2017
Fair Value Measurements
Fair Value Measurements	Note 11. Fair Value Measurements In accordance with Fair Value Measurements and Disclosures (ASC 820), we measure our financial assets and liabilities at fair value on a recurring basis. ASC 820 requires disclosure that establishes a framework for measuring fair value and expands disclosure about fair value measurements. Under this standard, fair value is defined as the price that would be received in exchange for selling an asset or paid to transfer a liability (i.e., the “exit price”) in an orderly transaction between market participants at the measurement date. ASC 820 establishes a hierarchy for inputs used in measuring fair value that minimizes the use of unobservable inputs by requiring the use of observable market data when available. Observable inputs are inputs that market participants would use in pricing the asset or liability based on active market data. Unobservable inputs would be inputs that reflect our assumptions about the assumptions market participants would use in pricing the asset or liability based on the best information available in the circumstances. The statement requires fair value measurements be classified and disclosed in one of the following three categories: Level 1: Unadjusted quoted prices in active markets that are accessible at the measurement date for identical, unrestricted assets and liabilities. Level 2: Quoted prices in markets that are not active or financial instruments for which all significant inputs are observable, either directly or indirectly, and corroborated by market data. Level 3: Prices or valuations that require inputs that are both significant to the fair value measurement and unobservable. The following table sets forth, by level within the fair value hierarchy, financial assets and liabilities that are accounted for at fair value on a recurring basis as of March 31, 2017 and December 31, 2016 (in thousands): Fair Value Measurements at March 31, 2017 Total Level 1 Level 2 Level 3 Assets: Money market accounts — — Total assets $ $ $ — $ — Fair Value Measurements at December 31, 2016 Total Level 1 Level 2 Level 3 Assets: Money market accounts — — Total assets $ $ $ — $ —

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Mar. 31, 2017
Commitments and Contingencies
Commitments and Contingencies	Note 12. Commitments and Contingencies Third-party Software Licenses In February 2016, the Company entered into a $1.7 million third-party software license agreement authorizing the Company to integrate software as a component of its products through February 2020. The agreement also provides for payment by the Company of $0.3 million for two years of maintenance and support. The $2.0 million is payable in five installments, of which $1.5 million was payable during the year ending December 31, 2016 and $0.5 million is payable during the first six months of 2017. As of March 31, 2017, the outstanding balance was $0.3 million. Letter of Credit As of March 31, 2017 we had a $1.2 million letter of credit outstanding against our Senior Secured Revolving Line of Credit related to the lease of our corporate headquarters. Legal Matters On May 20, 2011, MyKey Technology Inc. (“MyKey”) filed a complaint against the Company for patent infringement in the United States District Court for the District of Delaware (the “District Court Case”). The complaint alleged that certain of our data acquisition forensic hardware products that we acquired as a result of our acquisition of certain assets of Tableau, LLC (“Tableau”) infringe three of MyKey’s patents relating to write blocking, duplication and data removal technologies, respectively. On July 22, 2011, MyKey also filed a complaint with the United States International Trade Commission (the “ITC Case”), alleging infringement by the Company and certain other parties of the three patents discussed in the preceding paragraph and requesting that the ITC commence an investigation pursuant to Section 337 of the Tariff Act of 1930. On December 28, 2012, the ITC released a final determination and Order holding that no violation of Section 337 of the Tariff Act of 1930 occurred. This Order effectively ended the ITC Case in the Company’s favor. On June 16, 2016, MyKey and the Company agreed to a settlement agreement for $2.3 million, whereby in exchange for a payment by the Company, which the Company has paid, the Company received a full release of all claims for patent infringement against the Company. The settlement payment was recorded to general and administrative expenses. On July 29, 2016, the Company entered into a settlement agreement with TEFKAT LLC (formerly known as Tableau LLC) and its sole shareholder, Robert Botchek, related to a breach of contract stemming from the MyKey matter. The agreement requires TEFKAT LLC to pay the Company a settlement amount of $1.2 million, which has been received by the Company. The settlement received was recorded as an offset to the $2.3 million MyKey settlement payment, resulting in a net effect of $1.1 million recorded in general and administrative expenses. From time to time, we may become involved in various other lawsuits and legal proceedings that arise in the ordinary course of business. Litigation is subject to inherent uncertainties, and an adverse result in these or other matters may arise from time to time that may harm our business. We are not currently aware of any such other legal proceedings or claims that are likely to have a material impact on our business. Indemnifications We have agreed to indemnify our directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by them in any action or proceeding to which any of them is, or is threatened to be, made a party by reason of their services in their role as a director or officer.

Segment Information

Segment Information	3 Months Ended
	Mar. 31, 2017
Segment Information
Segment Information	Note 13. Segment Information We have adopted Segment Reporting (ASC 280) requiring segmentation based on our internal organization and reporting of revenue and other performance measures. Our segments are designed to allocate resources internally and provide a framework to determine management responsibility. Operating segments are defined as components of an enterprise about which discrete financial information is available that is evaluated regularly by the chief operating decision maker, or decision making group, in deciding how to allocate resources and in assessing performance. Our chief operating decision maker is our Chief Executive Officer. We have five operating segments, as summarized below: · Products segment—Includes EnCase® Endpoint Investigator, EnCase® Endpoint Security, EnCase® eDiscovery, EnCase® Risk Manager, EnCase® Forensic and appliance sales. · Subscription segment—Includes subscription services for cloud-based document review and production software. · Professional services segment—Performs consulting services and implementations. · Training segment—Provides training classes by which we train our customers to effectively and efficiently use our software products. · Maintenance segment—Includes maintenance related services. We do not separately allocate operating expenses to these segments, nor do we allocate specific assets, with the exception of goodwill, to these segments. Therefore, the segment information reported includes only revenues, cost of revenues and segment profit. The following tables present the results of operations for each operating segment (in thousands): Three Months Ended March 31, 2017 Products Subscription Professional Training Maintenance Total Revenues $ $ $ $ $ Cost of revenues Segment profit $ $ $ $ $ Total operating expenses Operating loss $ ) Three Months Ended March 31, 2016 Products Subscription Professional Training Maintenance Total Revenues $ $ $ $ $ $ Cost of revenues Segment profit $ $ $ $ $ Total operating expenses Operating loss $ ) Revenues, classified by the major geographic areas in which we operate, are as follows (in thousands): Three Months Ended 2017 2016 Revenues United States $ $ Europe Asia Other $ $

Subsequent Event

Subsequent Event	3 Months Ended
	Mar. 31, 2017
Subsequent Event
Subsequent Event	Note 14. Subsequent Event Third-party Software License In April 2017, the Company entered into a $3.3 million third-party software license agreement for a cloud-based solution to host data for customers of its EnCase eDiscovery Review product. The first year installment is $0.5 million and is due in equal quarterly payments starting in April 2017. The second year installment is $1.0 million, due in full in April 2018, and the third year installment is $1.8 million, due in full in April 2019, provided certain conditions are met.

Summary of Significant Accoun20

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2017
Summary of Significant Accounting Policies
Basis of Presentation	Basis of Presentation The accompanying condensed consolidated balance sheet as of March 31, 2017 and the condensed consolidated statements of operations for the three months ended March 31, 2017 and 2016 and cash flows for the three months ended March 31, 2017 and 2016 are unaudited. These statements should be read in conjunction with the audited consolidated financial statements and related notes, together with management’s discussion and analysis of financial position and results of operations, contained in our Annual Report on Form 10-K for the year ended December 31, 2016, filed with the U.S. Securities and Exchange Commission (the “SEC”) on March 1, 2017. The accompanying condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or (“GAAP”), and pursuant to the rules and regulations of the SEC for interim financial reporting. In the opinion of our management, the unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements in our Annual Report on Form 10-K for the year ended December 31, 2016 and include all normal and recurring adjustments necessary for the fair presentation of our financial position as of March 31, 2017 and our results of operations for the three months ended March 31, 2017 and 2016 and our cash flows for the three months ended March 31, 2017 and 2016. The condensed consolidated balance sheet as of December 31, 2016 has been derived from the December 31, 2016 audited financial statements. The operating results for the three month period ended March 31, 2017 are not necessarily indicative of the results that will be achieved for the full fiscal year or for future periods. The condensed consolidated financial statements include the accounts of Guidance and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated.
Use of Estimates and Assumptions	Use of Estimates and Assumptions The preparation of financial statements in conformity with GAAP requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosures. On an ongoing basis, we evaluate these estimates, including those related to revenue recognition, share-based compensation, bad debts, income taxes, commitments, impairment considerations, contingencies and litigation. We base our estimates on historical experience and on various other assumptions that are believed to be reasonable under the circumstances. Actual results may differ from these estimates.
Cash and Cash Equivalents	Cash and Cash Equivalents We invest excess cash in money market funds and highly liquid debt instruments of the US government and its agencies. Highly liquid investments with stated maturities of three months or less from the date of purchase are classified as cash and cash equivalents.
Fair Value of Financial Instruments	Fair Value of Financial Instruments The carrying amounts of cash equivalents, accounts receivable and accounts payable approximate fair value because of the short-term maturities of these instruments. Based on borrowing rates currently available to us for borrowings with similar terms, the carrying values of our capital lease obligations also approximate fair value.
Trade Receivables	Trade Receivables Trade receivables are carried at original invoice amount less an allowance for doubtful accounts. The allowance is established through a provision for bad debt expense, which is included in general and administrative expenses. We determine the adequacy of this allowance by evaluating individual customer accounts receivable, through consideration of the customer’s financial condition and credit history, and taking into account current economic conditions. In addition, we analyze our historical credit loss history and apply these loss rates to our current accounts receivable balances to verify the reasonableness of our allowance. Trade receivables are written off when deemed uncollectible. A trade receivable is generally considered past due if any portion of the receivable balance is outstanding for more than 30 days unless alternate terms are provided.
Inventory	Inventory Inventory is comprised of hardware components, packaged software components and finished goods and is valued at the lower of cost or market, using the weighted average cost method. We conduct quarterly inventory reviews for obsolescence, and inventory considered unlikely to be sold is adjusted to net realizable value.
Amortization of Intangible Assets with Finite Lives	Amortization of Intangible Assets with Finite Lives Intangible assets with finite lives are recorded at their fair value at the time of acquisition. With the exception of our customer relationships intangible asset, which is amortized on a double-declining basis, the acquisition date fair values of such assets are amortized on a straight-line basis over the estimated useful lives.
Goodwill and Indefinite-Lived Intangibles	Goodwill and Indefinite-Lived Intangibles We account for our goodwill and indefinite-lived intangible assets in accordance with Intangibles — Goodwill and Other (ASC 350). Goodwill represents the excess of purchase price over fair value of net assets acquired and is assigned to a reporting unit at the date the goodwill is initially recorded. Goodwill and indefinite-lived intangible assets are not amortized but evaluated for impairment annually, or whenever events or changes in circumstances indicate that the value may not be recoverable. The Company has the option to choose whether it will apply the qualitative assessment first before the quantitative assessment. We performed a quantitative assessment for our goodwill and indefinite-lived assets as of October 1, 2016, and determined they were not impaired.
Concentrations of Credit Risk	Concentrations of Credit Risk Financial instruments that potentially subject us to significant concentrations of credit risk consist primarily of cash and cash equivalents and accounts receivable. We restrict our investments in cash and cash equivalents to financial institutions, US government or federal agency instruments and obligations of corporations with high credit ratings. At March 31, 2017, the majority of our cash balances were held at financial institutions located in California in accounts that are insured by the Federal Deposit Insurance Corporation for up to $250,000. Uninsured balances aggregate approximately $17.3 million as of March 31, 2017. At March 31, 2017 all of our cash equivalents consisted of financial institution obligations. We periodically perform credit evaluations of our customers and maintain reserves for potential losses on our accounts receivable. We do not believe we are subject to concentrations of credit risk with respect to such receivables.
Revenue Recognition	Revenue Recognition We generate revenues principally from the sale of our EnCase software products. Our software products include perpetual licenses and are related to our Forensic Security Suite (EnCase Endpoint Security, EnCase Endpoint Investigator and EnForce Risk Manager), EnCase eDiscovery, EnCase Forensic, and forensic appliance sales. Revenue associated with the sale of software licenses and revenue associated with forensic appliance sales are referred to as product revenue. Revenues are also generated from training courses and consulting services in which we assist customers with the performance of digital investigations and train their IT and legal professionals in the use of our software products, as well as subscription revenues associated with cloud-based document review and production SaaS, which we collectively refer to as services revenue. Our proprietary products are generally sold with one to three years of maintenance, which can be renewed at a stated renewal rate and is referred to as maintenance revenues. We recognize revenue in accordance with ASU 2009-13 , Multiple-Deliverable Revenue Arrangements , (amendment to ASC Topic 605, Revenue Recognition ), Revenue Recognition - Software topic (ASC 985-605) and Revenue Recognition (ASC 605). While the standards govern the basis for revenue recognition, significant judgment and the use of estimates are required in connection with the allocation of revenue between product, services and maintenance revenues, as well as the amount of deferred revenue to be recognized in each accounting period. Revenue Recognition Criteria: We recognize revenue when the following criteria have been met: · Persuasive evidence of an arrangement: When we either enter into contracts or receive written purchase orders issued by a customer that legally bind us and the customer. · Delivery : We deem delivery of products to have occurred when the title and risk of ownership have passed to the buyer. Services revenues are considered delivered as they are performed. · Fixed or determinable fee: We consider the fee to be fixed or determinable if the fee is not subject to refund or adjustment and the payment terms are within normal established practices. If the fee is not fixed or determinable, we recognize revenues as amounts become due and payable with respect to transactions with extended payment terms, or as refund rights lapse with respect to transactions containing such provisions, provided all other revenue recognition criteria have been met. · Collection is deemed probable: We conduct a credit review for all significant transactions at the time of the arrangement to determine the credit-worthiness of the customer. Collection is deemed probable if we have a reasonable basis to expect that the customer will pay amounts under the arrangement as payments become due. We report our revenues in three categories: product revenue, services revenue, and maintenance revenue. Product revenue includes revenues from software products and hardware products. Services revenue includes revenue from professional services, training, and subscriptions. Maintenance revenue includes maintenance revenue associated with our hardware and software products. Accounting treatment for each category of revenue and our most significant contract structures is further described below. Revenue Recognition for Software Products and Software-Related Services (Software Elements) Software product revenue. The timing of software product revenue recognition is dependent on the nature of the product sold or the structure of the license. EnCase Software Products : Revenue associated with these arrangements, exclusive of amounts allocated to maintenance and other undelivered elements, for which we have vendor-specific objective evidence of fair value (“VSOE”), is recognized upon delivery, provided that all other criteria for revenue recognition have been met. Revenue associated with term licenses are recognized ratably over the term of the license because we have not established VSOE for post-contract customer support in term license arrangements. Services revenue. The majority of our consulting and implementation services are performed under per hour or fixed fee arrangements. Revenue from such services is recognized as the services are provided or upon expiration of the contractual service period. Training revenue is either recognized on a per-class basis upon a participant’s attendance or, for those customers who have subscribed to our Annual Training Passport program, revenue is recognized ratably over the annual period. Maintenance revenue. Maintenance revenue includes technical support and software updates on a when-and-if-available basis. We recognize maintenance revenue ratably over the applicable maintenance period. We determine the amount of maintenance revenue to be allocated through reference to substantive maintenance renewal provisions contained in multiple element arrangements. We consider substantive maintenance provisions to be provisions where the cost of the maintenance renewal is stated in the contract with our customer as a percentage of the net license fee, provided the rate is substantive. Revenue Recognition for Multiple-Element Arrangements — Software Products and Software-Related Services (Software Arrangements) We often enter into arrangements with customers that purchase both software products and software-related services from us at the same time, or within close proximity of one another (referred to as software-related multiple-element arrangements). Such software-related multiple-element arrangements may include the sale of our software products, software maintenance services, which include license updates and product support, consulting/implementation services and training whereby the software license delivery is followed by the subsequent delivery of the other elements. For those software-related multiple-element arrangements, we have applied the residual method to determine the amount of software license revenues to be recognized pursuant to ASC 985-605. Under the residual method, if VSOE exists for the undelivered elements, this amount is deferred with the remaining, or residual, portion of the arrangement consideration recognized upon delivery of the software license, provided all other revenue recognition criteria are met. Revenue Recognition for Hardware and Subscription Revenues (Nonsoftware Elements) Hardware product revenue. Revenue associated with the sale of forensic appliances is recognized upon shipment to the customers, which include certain resellers, provided that all other criteria for revenue recognition have been met. Subscription services revenue. Customers pay subscription fees to access our cloud-based document review and production software; however, they may not take possession of the software at any time during the term of the agreement. In general, we recognize revenue for subscription fees on a straight-line basis over the contract period commencing on the date the subscription is made available to the customer. Usage-based fees, which are determined monthly, are recognized when incurred. Revenue Recognition for Multiple-Element Arrangements — Hardware, Subscription, and Nonsoftware-Related Services (Nonsoftware Arrangements) We enter into arrangements with customers that purchase both nonsoftware-related subscription services and nonsoftware-related services, such as consulting services, at the same time or within close proximity of one another (referred to as nonsoftware multiple-element arrangements). Each element within a nonsoftware multiple-element arrangement is accounted for as a separate unit of accounting provided the following criteria are met: the delivered products or services have value to the customer on a standalone basis; and for an arrangement that includes a general right of return relative to the delivered products or services, delivery or performance of the undelivered product or service is considered probable and is substantially controlled by us. We consider a deliverable to have standalone value if the product or service is sold separately by us or another vendor, or could be resold by the customer. Further, our revenue arrangements generally do not include a general right of return relative to the delivered products. Where the aforementioned criteria for a separate unit of accounting are not met, the deliverable is combined with the undelivered element and treated as a single unit of accounting for the purposes of allocation of the arrangement consideration and revenue recognition. For those units of accounting that include more than one deliverable but are treated as a single unit of accounting, we generally recognize revenues ratably over the delivery period. For the purposes of revenue classification of the elements that are accounted for as a single unit of accounting, we allocate revenue to the respective revenue line items within our consolidated statements of operations based on a rational and consistent methodology utilizing our best estimate of relative selling prices of such elements. For our nonsoftware multiple-element arrangements, we allocate revenue to each element based on a selling price hierarchy at the arrangement’s inception. The selling price for each element is based upon the following selling price hierarchy: VSOE, if available; third party evidence (“TPE”) if VSOE is not available; or best estimate of selling price (“BESP”) if neither VSOE nor TPE are available. A description as to how we determine VSOE, TPE and BESP is provided below: · VSOE . VSOE is determined based on its historical pricing and discounting practices for the specific product or service when sold separately. In determining VSOE, we require that a substantial majority of the selling prices for these services fall within a reasonably narrow pricing range. · TPE . When VSOE cannot be established for deliverables in a multiple element arrangement, judgment is applied with respect to whether we can establish a selling price based on TPE. TPE is determined based on competitor prices for similar deliverables when sold separately. Generally, our go-to-market strategy differs from that of our peers, and our offerings contain a significant level of differentiation such that comparable pricing of services with similar functionality has not been obtained. Furthermore, we have been unable to reliably determine selling prices of similar competitive services on a stand-alone basis. As a result, we have not been able to establish selling prices based on TPE. · BESP . When VSOE or TPE cannot be established, we use BESP in our allocation of arrangement consideration. The objective of BESP is to determine the price at which we would transact a sale if the service were sold on a stand-alone basis. We determine BESP for deliverables by considering multiple factors including but not limited to prices we charge for similar offerings, market conditions, competitive landscape and pricing practices. Revenue Recognition for Multiple-Element Arrangements — Arrangements with Software and Nonsoftware Elements We also enter into multiple-element arrangements that may include a combination of our various software-related and nonsoftware-related products and services. In such arrangements, we first allocate the total arrangement consideration based on the relative selling prices to the software group of elements as a whole and to the nonsoftware group of elements. We then further allocate consideration allocated to the software group and nonsoftware group to the respective elements within that group following the guidance in ASC 985-605, ASC 605-25, and our policies described above. After the arrangement consideration has been allocated to the elements, we recognize revenue for each respective element in the arrangement as described above.
Recently Issued Accounting Pronouncements	Recently Issued Accounting Pronouncements In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers: Topic 606 and issued subsequent amendments to the initial guidance in August 2015, March 2016, April 2016 and May 2016 within ASU 2015-04, ASU 2016-08, ASU 2016-10 and ASU 2016-12, respectively (ASU 2014-09, ASU 2015-04, ASU 2016-08, ASU 2016-10, ASU 2016-12, and ASU 2016-20 collectively, “Topic 606”). Topic 606 supersedes nearly all existing revenue recognition guidance under GAAP. The core principle of Topic 606 is to recognize revenues when promised goods or services are transferred to customers in an amount that reflects the consideration that is expected to be received for those goods or services. Topic 606 defines a five-step process to achieve this core principle and, in doing so, it is possible more judgment and estimates may be required within the revenue recognition process than are required under existing GAAP, including identifying performance obligations in the contract, estimating the amount of variable consideration to include in the transaction price and allocating the transaction price to each separate performance obligation, among others. Topic 606 is effective for us at the beginning of our first quarter of fiscal 2018 and permits adoption either by using (i) a full retrospective approach for all periods presented in the period of adoption or (ii) a modified retrospective approach with the cumulative effect of initially applying Topic 606 recognized at the date of initial application and providing certain additional disclosures as defined per Topic 606. We plan to adopt Topic 606 using the modified retrospective approach described above in the first quarter of fiscal 2018. However, a decision regarding the adoption method has not been finalized at this time. Our final determination will depend on a number of factors, such as the significance of the impact of the new standard on our financial results, system readiness, including that of software systems procured from third-party providers, and our ability to accumulate and analyze the information necessary to assess the impact on prior period financial statements, as necessary. We continue to evaluate the impact of the new standard on our accounting policies, processes, and system requirements. We have assigned internal resources, in addition to the engagement of a third-party service provider, to assist in the evaluation of the impact of the standard and the implementation of software systems from third-party providers. We have made investments in systems to enable timely and accurate reporting under the new standard. As part of our evaluation, we have also considered the impact of the guidance in ASC 340-40, Other Assets and Deferred Costs: Contracts with Customers , and the interpretations of the FASB Transition Resource Group for Revenue Recognition (“TRG”) from their November 7, 2016 meeting with respect to capitalization and amortization of incremental costs of obtaining a contract. As a result of this new guidance, we preliminarily believe that we will capitalize additional costs of obtaining the contract, including sales commissions. The new cost guidance, as interpreted by the TRG, requires the capitalization of all incremental costs that are incurred to obtain a contract with a customer that would not have been incurred if the contract had not been obtained, provided the costs are expected to be recovered. Under our current accounting policy, we expense costs in the period we invoice the customer. Additionally, we preliminarily believe that the amortization period for our deferred commission costs will be longer than the contract term, as the new cost guidance requires entities to determine whether the costs relate to specific anticipated contracts. Therefore, we believe that the period of benefit, as interpreted by the TRG, for deferred commission costs will likely be longer than the initial contract period. We are continuing to evaluate the impact of our adoption of Topic 606 and our preliminary assessments are subject to change. While we continue to assess the potential impacts of the new standard, including the areas described above, and anticipate this standard would not have a material impact on our consolidated financial statements, we do not know or cannot reasonably estimate quantitative information related to the impact of the new standard on our financial statements at this time. In February 2016, the FASB issued ASU No. 2016-02, Leases (“Topic 842”), which requires lessees to recognize on the balance sheet a right-of-use asset, representing their right to use the underlying asset for the lease term, and a lease liability for all leases with terms greater than 12 months. The guidance also requires qualitative and quantitative disclosures designed to assess the amount, timing and uncertainty of cash flows arising from leases. The standard requires the use of a modified retrospective transition approach, which includes a number of optional practical expedients that entities may elect to apply. ASU 2016-02 is effective for the Company beginning January 1, 2019 and we are currently evaluating the impact that ASU 2016-02 will have on our consolidated financial statements. In March 2016, the FASB issued ASU No. 2016-09, Compensation - Stock Compensation (“Topic 718”), Improvements to the Employee Share-Based Payment Accounting. The standard is intended to simplify several areas of accounting for share-based compensation arrangements, including the income tax impact, classification on the statement of cash flows and forfeitures. We have adopted the pronouncement on a prospective basis making it effective for the Company as of January 1, 2017. Upon adoption, excess tax benefits from share-based award activity are reflected in the consolidated statements of income as a component of the provision for income taxes, whereas previously such income tax benefits were recognized as part of additional paid-in capital and could not be recognized until they were realized through a reduction in income taxes payable. The previously unrecognized excess tax benefits do not have an impact to the Company as they increase our net operating losses and valuation allowance by the same amount. We have elected to continue to record our stock compensation expense net of estimated forfeitures and not to account for forfeitures as they occur. The cash flow presentation of employee taxes paid will not apply to our Company as we do not withhold shares to cover employee taxes incurred relating to their stock transactions. In January 2017, the Financial Accounting Standards Board (FASB) issued ASU 2017-04, Intangibles—Goodwill and Other (“ Topic 350” ): Simplifying the Test for Goodwill Impairment (ASU 2017-04), which eliminates step two from the goodwill impairment test. Under the amendments in ASU 2017-04, an entity should recognize an impairment charge for the amount by which the carrying amount of a reporting unit exceeds its fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. ASU 2017-04 is effective for us in our first quarter of fiscal 2020 on a prospective basis, and earlier adoption is permitted for goodwill impairment tests performed on testing dates after January 1, 2017. We are currently evaluating the impact of our pending adoption of ASU 2017-04 on our consolidated financial statements.
Realignment Expense	Realignment Expense For the three months ended March 31, 2017, we incurred $1.4 million in realignment expense related to the consolidation of leased space at our corporate headquarters and severance costs. Realignment expense resulting from the consolidation of leased space at our corporate headquarters is included in general and administrative expense. The severance costs are included in cost of services revenue, selling and marketing expense, research and development expense and general and administrative expense, based on the employees’ cost center assignments prior to termination.

Net Loss Per Share (Tables)

Net Loss Per Share (Tables)	3 Months Ended
	Mar. 31, 2017
Net Loss Per Share
Schedule of computation of basic and diluted net loss allocated to common stockholders per share	The following table sets forth the computation of basic and diluted net loss allocated to common stockholders per share (in thousands, except per share amounts): Three Months Ended 2017 2016 Basic loss per common share: Numerator: Net loss $ ) $ ) Net loss allocated to common stockholders $ ) $ ) Denominator: Basic weighted average shares outstanding Net loss per basic common share $ ) $ ) Diluted loss per common share: Numerator: Net loss $ ) $ ) Net loss allocated to common stockholders $ ) $ ) Denominator: Basic weighted average shares outstanding Effect of dilutive share-based awards — — Diluted weighted average shares outstanding Net loss per diluted common share $ ) $ )

Inventory (Tables)

Inventory (Tables)	3 Months Ended
	Mar. 31, 2017
Inventory
Schedule of inventory by major classes	The following table sets forth, by major classes, inventory as of March 31, 2017 and December 31, 2016 (in thousands): March 31, December 31, Inventory: Components $ $ Finished goods Total inventory $ $

Prepaid Expense and Other Cur23

Prepaid Expense and Other Current Assets (Tables)	3 Months Ended
	Mar. 31, 2017
Prepaid Expense and Other Current Assets
Schedule of prepaid expenses and other current assets	Prepaid expenses and other current assets consist of the following (in thousands): March 31, December 31, Software licenses $ $ Prepaid software maintenance Payroll and employee-related expenses Insurance Other prepaid expenses and other current assets Total prepaid expenses and other current assets $ $

Goodwill and Other Intangibles

Goodwill and Other Intangibles (Tables)	3 Months Ended
	Mar. 31, 2017
Goodwill and Other Intangibles
Summary of cumulative amortization expense related to intangible assets subject to amortization	The following table summarizes cumulative amortization expense related to intangible assets subject to amortization as of March 31, 2017 and December 31, 2016 (in thousands): March 31, 2017 December 31, 2016 Gross Costs Accumulated Net Gross Costs Accumulated Net Core technology $ $ ) $ $ $ ) $ Customer relationships ) ) Trade names ) ) Covenant not-to-compete ) — ) Domain name ) ) Total $ $ ) $ $ $ ) $
Schedule of estimated remaining amortization expense	The following table summarizes the estimated remaining amortization expense through 2021 and thereafter (in thousands): Year ending Amortization 2017 $ 2018 2019 2020 2021 Thereafter Total amortization expense $

Employee Benefit Plans (Tables)

Employee Benefit Plans (Tables)	3 Months Ended
	Mar. 31, 2017
Employee Benefit Plans
Summary of stock option activity	Number of Weighted Weighted Average Aggregate Outstanding, December 31, 2016 $ $ Granted — $ Exercised ) $ Forfeited or expired ) $ Outstanding, March 31, 2017 $ $ Exercisable, March 31, 2017 $ $
Summary of restricted stock awards activity	Number of Weighted Average Outstanding, December 31, 2016 $ Granted Granted adjustment (performance shares) Vested ) Forfeited ) Outstanding, March 31, 2017
Schedule of weighted average assumptions used in valuation of awards	Three Months Ended Risk-free interest rate % Dividend yield — % Expected life (years) Volatility % Weighted average grant date fair value $
Summary of share-based compensation expense	The following table summarizes the share-based compensation expense we recorded (in thousands): Three Months Ended 2017 2016 Stock option awards $ $ Restricted stock awards Total share-based compensation expense $ $ The following table summarizes where the share-based compensation expense was recorded by income statement line item (in thousands): Three Months Ended March 31, 2017 2016 Cost of product revenue $ $ Cost of services revenue Cost of maintenance revenue Selling and marketing expense Research and development expense General and administrative expense Total share-based compensation expense $ $

Accrued Liabilities (Tables)

Accrued Liabilities (Tables)	3 Months Ended
	Mar. 31, 2017
Accrued Liabilities
Schedule of accrued liabilities	Accrued liabilities consist of the following (in thousands): March 31, December 31, Payroll and related benefits $ $ Sales tax audit accrual Software licenses Deferred rent and rent incentives Lease obligations Professional fees Insurance Other accrued liabilities Total accrued liabilities $ $

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	3 Months Ended
	Mar. 31, 2017
Fair Value Measurements
Schedule of financial assets and liabilities accounted for at fair value on a recurring basis	The following table sets forth, by level within the fair value hierarchy, financial assets and liabilities that are accounted for at fair value on a recurring basis as of March 31, 2017 and December 31, 2016 (in thousands): Fair Value Measurements at March 31, 2017 Total Level 1 Level 2 Level 3 Assets: Money market accounts — — Total assets $ $ $ — $ — Fair Value Measurements at December 31, 2016 Total Level 1 Level 2 Level 3 Assets: Money market accounts — — Total assets $ $ $ — $ —

Segment Information (Tables)

Segment Information (Tables)	3 Months Ended
	Mar. 31, 2017
Segment Information
Schedule of results of operations for each operating segment	The following tables present the results of operations for each operating segment (in thousands): Three Months Ended March 31, 2017 Products Subscription Professional Training Maintenance Total Revenues $ $ $ $ $ Cost of revenues Segment profit $ $ $ $ $ Total operating expenses Operating loss $ ) Three Months Ended March 31, 2016 Products Subscription Professional Training Maintenance Total Revenues $ $ $ $ $ $ Cost of revenues Segment profit $ $ $ $ $ Total operating expenses Operating loss $ )
Schedule of revenues, classified by the major geographic areas	Revenues, classified by the major geographic areas in which we operate, are as follows (in thousands): Three Months Ended 2017 2016 Revenues United States $ $ Europe Asia Other $ $

Summary of Significant Accoun29

Summary of Significant Accounting Policies - Trade Receivables (Details)	3 Months Ended
	Mar. 31, 2017
Trade Receivables
Minimum number of days after which receivables are considered past due	30 days

Summary of Significant Accoun30

Summary of Significant Accounting Policies - Concentrations of Credit Risk (Details) - Cash and cash equivalents - Concentration of credit risk	Mar. 31, 2017USD ($)
Concentrations of Credit Risk
Uninsured cash balances	$ 17,300,000
Maximum
Concentrations of Credit Risk
Cash balances insured by the Federal Deposit Insurance Corporation	$ 250,000

Summary of Significant Accoun31

Summary of Significant Accounting Policies - Revenue Recognition (Details)	3 Months Ended
	Mar. 31, 2017
Minimum
Summary of Significant Accounting Policies
Period of maintenance of proprietary products	1 year
Maximum
Summary of Significant Accounting Policies
Period of maintenance of proprietary products	3 years

Summary of Significant Accoun32

Summary of Significant Accounting Policies - Realignment Expense (Details) $ in Millions	3 Months Ended
	Mar. 31, 2017USD ($)
Realignment Expense
Realignment expenses	$ 1.4

Net Loss Per Share (Details)

Net Loss Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Numerator:
Net loss	$ (1,731)	$ (6,792)
Net loss allocated to common stockholders	$ (1,731)	$ (6,792)
Denominator:
Basic weighted average shares outstanding	29,685,000	28,580,000
Net loss per common share - basic (in dollars per share)	$ (0.06)	$ (0.24)
Numerator:
Net loss	$ (1,731)	$ (6,792)
Net loss allocated to common stockholders	$ (1,731)	$ (6,792)
Denominator:
Basic weighted average shares outstanding	29,685,000	28,580,000
Diluted weighted average shares outstanding	29,685,000	28,580,000
Net loss per common share - diluted (in dollars per share)	$ (0.06)	$ (0.24)
Number of stock options and restricted stock awards excluded from calculation of diluted net loss per share (in shares)	1,289,000	3,133,000

Inventory (Details)

Inventory (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Inventory
Components	$ 1,309	$ 1,004
Finished goods	1,151	1,202
Total inventory	$ 2,460	$ 2,206

Prepaid Expense and Other Cur35

Prepaid Expense and Other Current Assets (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Prepaid Expense and Other Current Assets
Software licenses	$ 1,950	$ 1,529
Prepaid software maintenance	1,234	1,091
Payroll and employee-related expenses	18	394
Insurance	115	460
Other prepaid expenses and other current assets	1,463	1,376
Total prepaid expenses and other current assets	$ 4,780	$ 4,850

Goodwill and Other Intangible36

Goodwill and Other Intangibles (Details) - USD ($)	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Goodwill and Other Intangibles
Impairment charges related to goodwill and indefinite-lived intangible assets	$ 0
Amortization expense	$ 400,000	$ 400,000

Goodwill and Other Intangible37

Goodwill and Other Intangibles - Cumulative amortization expense (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Goodwill and Other Intangibles
Gross Costs	$ 14,620	$ 14,620
Accumulated Amortization	(10,329)	(9,971)
Total amortization expense	4,291	4,649
Core technology
Goodwill and Other Intangibles
Gross Costs	5,800	5,800
Accumulated Amortization	(4,188)	(3,993)
Total amortization expense	1,612	1,807
Customer relationships
Goodwill and Other Intangibles
Gross Costs	6,475	6,475
Accumulated Amortization	(4,386)	(4,276)
Total amortization expense	2,089	2,199
Trade names
Goodwill and Other Intangibles
Gross Costs	2,100	2,100
Accumulated Amortization	(1,542)	(1,497)
Total amortization expense	558	603
Covenant not-to-compete
Goodwill and Other Intangibles
Gross Costs	200	200
Accumulated Amortization	(200)	(194)
Total amortization expense		6
Domain name
Goodwill and Other Intangibles
Gross Costs	45	45
Accumulated Amortization	(13)	(11)
Total amortization expense	$ 32	$ 34

Goodwill and Other Intangible38

Goodwill and Other Intangibles - Remaining amortization expense (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Estimated remaining amortization expense
2,017	$ 1,051
2,018	1,401
2,019	825
2,020	539
2,021	430
Thereafter	45
Total amortization expense	$ 4,291	$ 4,649

Debt Obligations (Details)

Debt Obligations (Details) $ in Millions	Aug. 29, 2014USD ($)	Mar. 31, 2017USD ($)
Revolver
Debt Obligations
Term of the debt	3 years
Line of Credit Facility, Commitment Fee Amount	$ 0.2
Maximum principal outstanding amount	$ 10
Percentage of eligible accounts receivable for calculation of availability of borrowings	80.00%
Maximum principal amount permitted to be outstanding that has been borrowed (as a percent)	75.00%
Required adjusted quick ratio	1.15	2.14
Current borrowing capacity		$ 8.7
Outstanding loan balance		$ 0
Adjusted quick ratio below which collections will be applied to outstanding loan		1.5
Revolver | Minimum
Debt Obligations
Basis spread on variable rate (as a percent)		1.25%
Revolver | Maximum
Debt Obligations
Basis spread on variable rate (as a percent)		3.25%
Letters of credit
Debt Obligations
Maximum principal outstanding amount	$ 3
Letter of credit outstanding		$ 1.2

Employee Benefit Plans - Stock

Employee Benefit Plans - Stock Options And Restricted Stock Awards (Details) - USD ($)	Mar. 18, 2016	Feb. 28, 2017	Mar. 31, 2017	Dec. 31, 2016
Stock option awards
Equity Incentive Plan
Annual vesting percentage of shares granted under the Plan			25.00%
Vesting period			4 years
Maximum period for exercise of shares			10 years
Number of Options
Outstanding at the beginning of the period (in shares)			1,765,000
Granted (in shares)			0
Exercised (in shares)			(21,000)
Forfeited or expired (in shares)			(30,000)
Outstanding at the end of the period (in shares)			1,714,000	1,765,000
Exercisable at the end of the period (in shares)			674,000
Weighted Average Exercise Price
Outstanding at the beginning of the period (in dollars per share)			$ 6.17
Exercised (in dollars per share)			3.99
Forfeited or expired (in dollars per share)			9.35
Outstanding at the end of the period (in dollars per share)			6.14	$ 6.17
Exercisable at the end of the period (in dollars per share)			$ 7.60
Weighted Average Remaining Contractual Term (in years)
Outstanding in years			7 years 1 month 6 days	7 years 3 months 18 days
Exercisable at the end of the period (in years)			4 years 10 months 24 days
Aggregate Intrinsic Value
Outstanding at the beginning of the period			$ 2,909,000
Outstanding at the end of the period			1,128,000	$ 2,909,000
Exercisable at the end of the period			$ 329,000
Additional disclosures
Fair market value of common stock used to define in-the-money options (in dollars per share)			$ 5.90
Number of in-the-money options used to calculate the aggregate intrinsic value of options (in shares)			981,000
Number of in-the-money options exercisable (in shares)			288,000
Restricted stock awards
Equity Incentive Plan
Annual vesting percentage of shares granted under the Plan			25.00%
Vesting period			4 years
Number of Shares
Outstanding at the beginning of the period (in shares)			2,888,000
Granted (in shares)			12,000
Granted adjustment (performance shares) (in shares)			586,000
Vested (in shares)			(1,032,000)
Forfeited (in shares)			(43,000)
Outstanding at the end of the period (in shares)			2,411,000	2,888,000
Weighted Average Fair Value
Outstanding at the beginning of the period (in dollars per share)			$ 5.25
Granted (in dollars per share)			6.77
Granted adjustment (performance shares) (in dollars per share)			4.37
Vested and issued (in dollars per share)			4.78
Forfeited (in dollars per share)			6.37
Outstanding at the end of the period (in dollars per share)			$ 5.22	$ 5.25
Total grant date fair value of shares vested			$ 4,929,000
Fair value (in dollars per share)			$ 6.77
Performance-based restricted stock awards
Number of Shares
Granted (in shares)	586,000
Weighted Average Fair Value
Granted (in dollars per share)	$ 4.37
Fair value (in dollars per share)	$ 4.37
Performance-based restricted stock awards | Minimum
Weighted Average Fair Value
Vest percentage of the shares granted	10.00%
Performance-based restricted stock awards | Maximum
Weighted Average Fair Value
Vest percentage of the shares granted	200.00%
Performance-based restricted stock awards | Vesting On December 31, 2017
Number of Shares
Granted (in shares)		586,000
Vested (in shares)				(586,000)
Performance-based restricted stock awards | Vesting in February, 2017
Weighted Average Fair Value
Vest percentage of the shares granted				200.00%
Plan
Equity Incentive Plan
Number of shares available for grant			1,100,000

Employee Benefit Plans - Share-

Employee Benefit Plans - Share-Based Compensation (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Additional disclosures
Share-based compensation expense	$ 2,133	$ 1,322
Cost of product revenue
Additional disclosures
Share-based compensation expense	10	15
Cost of services revenue
Additional disclosures
Share-based compensation expense	73	171
Cost of maintenance revenue
Additional disclosures
Share-based compensation expense	20	38
Selling and marketing expense
Additional disclosures
Share-based compensation expense	858	110
Research and development expense
Additional disclosures
Share-based compensation expense	566	427
General and administrative expense
Additional disclosures
Share-based compensation expense	$ 606	$ 561
Stock option awards
Weighted average assumptions
Annual vesting percentage of shares granted under the Plan	25.00%
Vesting period	4 years
Granted (in shares)	0
Risk-free interest rate (as a percent)		1.30%
Dividend yield (as a percent)	0.00%
Expected life (years)		5 years 8 months 5 days
Volatility (as a percent)		46.56%
Weighted average grant date fair value (in dollars per share)		$ 1.68
Additional disclosures
Share-based compensation expense	$ 198	$ 160
Total unrecognized share-based compensation cost related to stock options	$ 2,000
Weighted-average period over which unrecognized compensation cost is expected to be recognized	2 years 7 months 6 days
Share-based compensation cost expected to be recorded for the remainder of the fiscal year	$ 600
Restricted stock awards
Weighted average assumptions
Annual vesting percentage of shares granted under the Plan	25.00%
Vesting period	4 years
Additional disclosures
Share-based compensation expense	$ 1,935	$ 1,162
Total unrecognized share-based compensation cost related to stock awards	$ 9,000
Weighted-average period over which unrecognized compensation cost is expected to be recognized	2 years 3 months 18 days
Share-based compensation cost expected to be recorded for the remainder of the fiscal year	$ 3,900
Performance-based restricted stock awards
Additional disclosures
Share-based compensation expense	$ 800

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Income Taxes
Carrying value of net U.S. deferred tax assets	$ 0
Income tax provision	$ 69	$ 53
U.S. statutory tax rate (as a percent)	34.00%	34.00%

Accrued Liabilities (Details)

Accrued Liabilities (Details) - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Accrued liabilities
Payroll and related benefits	$ 5,974	$ 7,138
Sales tax audit accrual	1,256	1,243
Software licenses	992	1,111
Deferred rent and rent incentives	661	808
Lease obligations	1,197	562
Professional fees	221	522
Insurance	229	345
Other accrued liabilities	874	912
Total accrued liabilities	$ 11,404	$ 12,641

Fair Value Measurements (Detail

Fair Value Measurements (Details) - Recurring - USD ($) $ in Thousands	Mar. 31, 2017	Dec. 31, 2016
Total
Assets:
Total assets	$ 205	$ 205
Total | Money market accounts
Assets:
Total assets	205	205
Level 1
Assets:
Total assets	205	205
Level 1 | Money market accounts
Assets:
Total assets	$ 205	$ 205

Commitments and Contingencies (

Commitments and Contingencies (Details) $ in Millions	Jul. 29, 2016USD ($)	Jun. 16, 2016USD ($)	Feb. 29, 2016USD ($)installment	Mar. 31, 2017USD ($)	Jun. 30, 2017USD ($)	Dec. 31, 2016USD ($)	May 20, 2011patent
Office Lease Agreement
Contractual Obligations, Commitments and Contingencies
Letter of credit outstanding				$ 1.2
Software license agreement and maintenance and support agreement
Contractual Obligations, Commitments and Contingencies
Amount of agreement			$ 2
Number of installments | installment			5
Software license agreement
Contractual Obligations, Commitments and Contingencies
Amount of agreement			$ 1.7	0.3
Installment payable during the year						$ 1.5
Installment payable during the first six months of 2017					$ 0.5
Maintenance and support agreement
Contractual Obligations, Commitments and Contingencies
Amount of agreement			$ 0.3
Agreement term			2 years
MyKey matter | General and administrative expense
Contractual Obligations, Commitments and Contingencies
Settlement awarded to (against) the Company				$ 1.1
Patent infringement complaint
Contractual Obligations, Commitments and Contingencies
Settlement awarded to (against) the Company		$ 2.3
Number of patents for which infringement is alleged | patent							3
Breach of contract
Contractual Obligations, Commitments and Contingencies
Settlement awarded to (against) the Company	$ 1.2

Segment Information (Details)

Segment Information (Details) $ in Thousands	3 Months Ended
	Mar. 31, 2017USD ($)segment	Mar. 31, 2016USD ($)
Segment Information
Number of operating segments | segment	5
Revenues	$ 26,786	$ 25,799
Cost of revenues	7,335	8,197
Segment profit	19,451	17,602
Total operating expenses	21,121	24,348
Operating loss	(1,670)	(6,746)
Products
Segment Information
Revenues	8,867	7,458
Cost of revenues	1,763	1,956
Segment profit	7,104	5,502
Subscription
Segment Information
Revenues	1,588	1,578
Cost of revenues	569	655
Segment profit	1,019	923
Professional services
Segment Information
Revenues	4,383	4,828
Cost of revenues	2,903	3,495
Segment profit	1,480	1,333
Training
Segment Information
Revenues	1,869	2,103
Cost of revenues	1,357	1,485
Segment profit	512	618
Maintenance
Segment Information
Revenues	10,079	9,832
Cost of revenues	743	606
Segment profit	$ 9,336	$ 9,226

Segment Information - Major geo

Segment Information - Major geographic areas (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2017	Mar. 31, 2016
Segment Information
Revenues	$ 26,786	$ 25,799
United States
Segment Information
Revenues	20,980	19,815
Europe
Segment Information
Revenues	3,838	3,455
Asia
Segment Information
Revenues	832	1,363
Other
Segment Information
Revenues	$ 1,136	$ 1,166

Subsequent Event (Details)

Subsequent Event (Details) - Third-party Software License - Subsequent Event $ in Millions	Apr. 30, 2017USD ($)
Subsequent Event
Amount of agreement	$ 3.3
First year installment, due in equal quarterly payments starting in April 2017	0.5
Second year installment, due in full in April 2018	1
Third year installment, due in full in April 2019	$ 1.8