Loans And Allowance For Loan Losses | LOANS AND ALLOWANCE FOR CREDIT LOSSES LOAN PORTFOLIOS Loans held for investment consist of the following: June 30, September 30, Real estate loans: Residential Core $ 11,545,509 $ 12,078,158 Residential Home Today 42,402 46,508 Home equity loans and lines of credit 3,588,820 3,030,526 Construction 27,030 48,406 Real estate loans 15,203,761 15,203,598 Other loans 5,070 4,411 Add (deduct): Deferred loan expenses, net 62,738 60,807 Loans in process (14,078) (25,754) Allowance for credit losses on loans (67,529) (77,315) Loans held for investment, net $ 15,189,962 $ 15,165,747 Loans held for investment are carried at amortized cost, which includes outstanding principal balance adjusted for any unamortized premiums or discounts, net of deferred fees and expenses and any applicable loans-in-process. Accrued interest is $56,795 and $51,989 as of June 30, 2024 and September 30, 2023, respectively, and is reported in accrued interest receivable on the CONSOLIDATED STATEMENTS OF CONDITION. A large concentration of the Company’s lending is in Ohio and Florida. At June 30, 2024 and September 30, 2023, the percentage of aggregate Residential Core, Home Today and Construction loans secured by properties in Ohio was 58% and 57%, respectively, and the percentage of loans secured by properties in Florida was 17% and 18%, respectively. As of June 30, 2024 and September 30, 2023, home equity loans and lines of credit were concentrated in Ohio (24% and 26%, respectively), Florida (23% and 22%, respectively), and California (17% as of both dates). Residential Core mortgage loans represent the largest portion of the residential real estate portfolio. The Company believes overall credit risk is low based on the nature, composition, collateral, products, lien position and performance of the portfolio. The portfolio does not include loan types or structures that have experienced severe performance problems at other financial institutions (sub-prime, no documentation or pay-option adjustable-rate mortgages). The portfolio contains "Smart Rate" adjustable-rate mortgage loans whereby the interest rate is locked initially for three or five years then resets annually, subject to periodic rate adjustments caps and various re-lock options available to the borrower. Although the borrower is qualified for its loan at a higher rate than the initial rate offered, the adjustable-rate feature may impact a borrower's ability to afford the higher payments upon rate reset during periods of rising interest rates while this repayment risk may be reduced in a declining or low rate environment. With limited historical loss experience compared to other types of loans in the portfolio, judgment is required by management in assessing the allowance required on adjustable-rate mortgage loans. The principal amount of adjustable-rate mortgage loans included in the Residential Core portfolio was $4,497,753 and $4,760,843 at June 30, 2024 and September 30, 2023, respectively. Home Today was an affordable housing program targeted to benefit low- and moderate-income home buyers. Most loans under the program were originated prior to 2009. No new loans were originated under the Home Today program after 2016. Home Today loans have greater credit risk than traditional residential real estate mortgage loans. Home equity loans and lines of credit, which are comprised primarily of home equity lines of credit, represent a significant portion of the residential real estate portfolio and include monthly principal and interest payments throughout the entire term. Once the draw period on lines of credit has expired, the accounts are included in the home equity loan balance. The full credit exposure on home equity lines of credit is secured by the value of the collateral real estate at the time of origination. The Company originates construction loans to individuals for the construction of their personal single-family residence by a qualified builder (construction/permanent loans). The Company’s construction/permanent loans generally provide for disbursements to the builder or sub-contractors during the construction phase as work progresses. During the construction phase, the borrower only pays interest on the drawn balance. Upon completion of construction, the loan converts to a permanent amortizing loan without the expense of a second closing. The Company offers construction/permanent loans with fixed or adjustable-rates, and a current maximum loan-to-completed-appraised value ratio of 85%. Other loans are comprised of loans secured by certificate of deposit accounts, which are fully recoverable in the event of non-payment, and forgivable down payment assistance loans, which are unsecured loans used as down payment assistance to borrowers qualified through partner housing agencies. The Company records a liability for the down payment assistance loans which are forgiven in equal increments over a pre-determined term, subject to residency requirements. Loans held for sale include loans originated or purchased with the intent to sell which are generally priced in alignment with secondary market pricing and may be subject to loan level pricing adjustments. Additionally, loans originated or purchased for the held for investment portfolio may later be identified for sale and transferred to the held for sale portfolio, which may include loans originated or purchased within the parameters of programs established by Fannie Mae. During the three and nine months ended June 30, 2024 and June 30, 2023, reclassifications to the held for sale portfolio included loans that were sold during the period, including those in contracts pending settlement at the end of the period, and loans originated for the held for investment portfolio that were later identified for sale. At June 30, 2024 and September 30, 2023, mortgage loans held for sale totaled $30,391 and $3,260, respectively. During the three and nine months ended June 30, 2024, the principal balance of loans sold was $69,420 and $190,743 (including loans in contracts pending settlement) compared to $23,583 and $58,146 (including no contracts pending settlement) during the three and nine months ended June 30, 2023, respectively. During the three and nine months ended June 30, 2024, the amortized cost of loans originated as held for sale that were subsequently transferred to the held for investment portfolio were both $771, compared to $0 and $8,433 during the three and nine months ended June 30, 2023, respectively. DELINQUENCY and NON-ACCRUAL An aging analysis of the amortized cost in loan receivables that are past due at June 30, 2024 and September 30, 2023, is summarized in the following tables. When a loan is more than one month past due on its scheduled payments, the loan is considered 30 days or more past due, regardless of the number of days in each month. 30-59 60-89 90 Days or Total Past Current Total June 30, 2024 Real estate loans: Residential Core $ 4,091 $ 2,828 $ 9,518 $ 16,437 $ 11,552,199 $ 11,568,636 Residential Home Today 714 469 794 1,977 39,959 41,936 Home equity loans and lines of credit 4,736 981 4,442 10,159 3,618,740 3,628,899 Construction — — — — 12,950 12,950 Total real estate loans 9,541 4,278 14,754 28,573 15,223,848 15,252,421 Other loans — — — — 5,070 5,070 Total $ 9,541 $ 4,278 $ 14,754 $ 28,573 $ 15,228,918 $ 15,257,491 30-59 60-89 90 Days or Total Past Current Total September 30, 2023 Real estate loans: Residential Core $ 3,680 $ 1,763 $ 8,268 $ 13,711 $ 12,089,228 $ 12,102,939 Residential Home Today 666 323 855 1,844 44,186 46,030 Home equity loans and lines of credit 3,271 690 3,876 7,837 3,059,444 3,067,281 Construction — — — — 22,401 22,401 Total real estate loans 7,617 2,776 12,999 23,392 15,215,259 15,238,651 Other loans — — — — 4,411 4,411 Total $ 7,617 $ 2,776 $ 12,999 $ 23,392 $ 15,219,670 $ 15,243,062 Loans are placed in non-accrual status when they are contractually 90 days or more past due. The number of days past due is determined by the number of scheduled payments that remain unpaid, assuming a period of 30 days between each scheduled payment. Loans with a partial charge-off are placed in non-accrual and will remain in non-accrual status until, at a minimum, the loss is recovered. Loans modified that were in non-accrual status prior to modification and loans with forbearance plans that were subsequently modified, are reported in non-accrual status for a minimum of six months after modification. Loans modified with a high debt-to-income ratio at the time of modification are placed in non-accrual status for a minimum of 12 months. Additionally, home equity loans and lines of credit where the customer has a severely delinquent first mortgage loan and loans in Chapter 7 bankruptcy status where all borrowers have filed, and not reaffirmed or been dismissed, are placed in non-accrual status. The amortized cost of loan receivables in non-accrual status is summarized in the following table. Non-accrual with no ACL describes non-accrual loans which have no quantitative allowance, primarily because they have already been collaterally reviewed and any required charge-offs have been taken, but may be included in consideration of qualitative allowance factors. Balances are adjusted for deferred loan fees and expenses. There are no loans 90 or more days past due and still accruing at June 30, 2024 or September 30, 2023. June 30, 2024 September 30, 2023 Non-accrual with No ACL Total Non-accrual with No ACL Total Real estate loans: Residential Core $ 19,375 $ 22,658 $ 15,691 $ 19,414 Residential Home Today 3,698 3,910 4,511 4,623 Home equity loans and lines of credit 7,548 8,801 7,035 7,877 Total non-accrual loans $ 30,621 $ 35,369 $ 27,237 $ 31,914 At June 30, 2024 and September 30, 2023, respectively, the amortized cost in non-accrual loans includes $20,635 and $18,915 which are performing according to the terms of their agreement, of which $11,434 and $11,508 are loans in Chapter 7 bankruptcy status, primarily where all borrowers have filed, and have not reaffirmed or been dismissed. At June 30, 2024 and September 30, 2023, real estate loans include $9,543 and $9,144, respectively, of loans that were in the process of foreclosure. Interest on loans in accrual status is recognized in interest income as it accrues, on a daily basis. Accrued interest on loans in non-accrual status is reversed by a charge to interest income and income is subsequently recognized only to the extent cash payments are received. The Company has elected not to measure an allowance for credit losses on accrued interest receivable amounts since amounts are written off timely. Cash payments on loans in non-accrual status are applied to the oldest scheduled, unpaid payment first. The amount of interest income recognized on non-accrual loans was $183 and $507 for the three and nine months ended June 30, 2024, and $145 and $503 for the three and nine months ended June 30, 2023, respectively. Cash payments on loans with a partial charge-off are applied fully to principal, then to recovery of the charged off amount prior to interest income being recognized, except cash payments may be applied to interest capitalized in a modification when collection of remaining amounts due is considered probable. A non-accrual loan is generally returned to accrual status when contractual payments are less than 90 days past due. However, a loan may remain in non-accrual status when collectability is uncertain, such as a modification that has not met minimum payment requirements, a loan with a partial charge-off, a home equity loan or line of credit with a delinquent first mortgage greater than 90 days past due, or a loan in Chapter 7 bankruptcy status where all borrowers have filed, and have not reaffirmed or been dismissed. ALLOWANCE FOR CREDIT LOSSES The allowance for credit losses represents the estimate of lifetime losses in the loan portfolio and unfunded loan commitments. The allowance is estimated at each reporting date using relevant available information relating to past events, current conditions and reasonable and supportable forecasts. The Company utilizes loan level regression models with forecasted economic data to derive the probability of default and loss given default factors. These factors are used to calculate the loan level credit loss over a 24-month period with an immediate reversion to historical mean loss rates for the remaining life of the loans. The Company adopted ASU 2022-02 on October 1, 2023, which eliminated the accounting for TDRs. As such, at June 30, 2024, there was no allowance for individually reviewed TDRs (IVAs), based on the present value of cash flows, as compared to September 30, 2023, when there was $9,546. Effective with this adoption, losses on loans with modifications to borrowers experiencing financial difficulties, previously identified as TDRs, will be estimated as described above, in the same manner as loans that have not been subject to such modifications. Historical credit loss experience provides the basis for the estimation of expected credit losses. Qualitative adjustments to historical loss information are made for differences in current loan-specific risk characteristics such as differences in underwriting standards, portfolio mix, delinquency status or likely recovery of previous loan charge-offs. Qualitative adjustments for expected changes in environmental conditions, such as changes in unemployment rates, property values or other relevant factors, are recognized when forecasted economic data used in the model differs from management's view or contains significant unobservable changes within a short period. Identifiable model limitations may also lead to qualitative adjustments, such as those made to reflect the expected recovery of loan amounts previously charged-off, beyond what the model is able to project. The qualitative adjustments resulted in a negative ending balance on the allowance for credit losses for the Home Today portfolio, where recoveries are expected to exceed charge-offs over the remaining life of that portfolio. The net qualitative adjustment at June 30, 2024, was a reduction to the allowance for credit losses of $6,753, compared to a reduction of $13,425 at September 30, 2023. At June 30, 2024, a portion of the allowance for credit losses that had been measured qualitatively at September 30, 2023 was included in the model-driven quantitative estimate due to enhancements in data quality. Qualitative adjustments are evaluated quarterly, at a minimum, based on current facts and circumstances. Partial or full charge-offs are recognized for the amount of credit losses on loans when the borrower is experiencing financial difficulty as described by meeting the conditions below: • For residential mortgage loans, payments are greater than 180 days delinquent; • For home equity loans and lines of credit, and modified residential loans, payments are greater than 90 days delinquent; • For all classes of loan modifications with a high debt-to-income ratio at time of modification; • For all classes of loans, a sheriff sale is scheduled within 60 days to sell the collateral securing the loan; • For all classes of loans, all borrowers have been discharged of their obligation through a Chapter 7 bankruptcy; • For all classes of loans, within 60 days of notification, all borrowers obligated on the loan have filed Chapter 7 bankruptcy and have not reaffirmed or been dismissed; • For all classes of loans, a borrower obligated on a loan has filed bankruptcy and the loan is greater than 30 days delinquent; and • For all classes of loans, it becomes evident that a loss is probable. Charge-offs on residential mortgage loans, home equity loans and lines of credit, and construction loans are also recognized when triggering events, such as foreclosure actions, short sales, or deeds accepted in lieu of repayment, result in less than full repayment of the amortized cost in the loans. For all classes of loans, a loan is considered collateral-dependent when, based on current information and events, the borrower is experiencing financial difficulty and repayment is expected to be provided substantially through the sale of the collateral or foreclosure is probable. Factors considered in determining that a loan is collateral-dependent may include the deteriorating financial condition of the borrower indicated by missed or delinquent payments, or a pending legal action, such as bankruptcy or foreclosure. Collateral-dependent residential mortgage loans and construction loans are charged-off to the extent the amortized cost in the loan, net of anticipated mortgage insurance claims, exceeds the fair value, less estimated costs to dispose of the underlying property. Management can determine if the loan is uncollectible for reasons such as foreclosures exceeding a reasonable time frame and recommend a full charge-off. Home equity loans or lines of credit are charged-off to the extent the amortized cost in the loan plus the balance of any senior liens exceeds the fair value, less estimated costs to dispose of the underlying property, or management determines the collateral is not sufficient to satisfy the loan. A loan in any portfolio identified as collateral-dependent will continue to be reported as such until it is no longer considered collateral-dependent, is less than 30 days past due and does not have a prior charge-off. A loan in any portfolio that has a partial charge-off will continue to be individually evaluated for credit loss until, at a minimum, the loss has been recovered. Activity in the allowance for credit losses by portfolio segment is summarized as follows. See Note 11. LOAN COMMITMENTS AND CONTINGENT LIABILITIES for further details on the allowance for unfunded commitments. For the Three Months Ended June 30, 2024 Beginning Provisions (Releases) Charge-offs Recoveries Ending Real estate loans: Residential Core $ 47,714 $ (2,924) $ (29) $ 453 $ 45,214 Residential Home Today (2,624) (1,076) (73) 669 (3,104) Home equity loans and lines of credit 22,998 2,045 (161) 487 25,369 Construction 81 (51) — 20 50 Total real estate loans $ 68,169 $ (2,006) $ (263) $ 1,629 $ 67,529 Total Unfunded Loan Commitments (1) $ 26,657 $ 1,506 $ — $ — $ 28,163 Total Allowance for Credit Losses $ 94,826 $ (500) $ (263) $ 1,629 $ 95,692 (1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit. For the Three Months Ended June 30, 2023 Beginning Provisions (Releases) Charge-offs Recoveries Ending Real estate loans: Residential Core $ 53,772 $ 587 $ (35) $ 227 $ 54,551 Residential Home Today (1,212) (283) (34) 434 (1,095) Home equity loans and lines of credit 21,232 (1,272) (22) 1,194 21,132 Construction 346 (131) — — 215 Total real estate loans $ 74,138 $ (1,099) $ (91) $ 1,855 $ 74,803 Total Unfunded Loan Commitments (1) $ 26,653 $ 1,099 $ — $ — $ 27,752 Total Allowance for Credit Losses $ 100,791 $ — $ (91) $ 1,855 $ 102,555 (1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit. For the Nine Months Ended June 30, 2024 Beginning Adoption of ASU 2022-02 Provisions (Releases) Charge-offs Recoveries Ending Real estate loans: Residential Core $ 55,375 $ (5,896) $ (5,076) $ (216) $ 1,027 $ 45,214 Residential Home Today (1,236) (1,896) (1,517) (103) 1,648 (3,104) Home equity loans and lines of credit 23,047 (2,470) 3,544 (695) 1,943 25,369 Construction 129 — (99) — 20 50 Total real estate loans $ 77,315 $ (10,262) $ (3,148) $ (1,014) $ 4,638 $ 67,529 Total Unfunded Loan Commitments (1) $ 27,515 $ — $ 648 $ — $ — $ 28,163 Total Allowance for Credit Losses $ 104,830 $ (10,262) $ (2,500) $ (1,014) $ 4,638 $ 95,692 (1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit. For the Nine Months Ended June 30, 2023 Beginning Provisions (Releases) Charge-offs Recoveries Ending Real estate loans: Residential Core $ 53,506 $ 455 $ (241) $ 831 $ 54,551 Residential Home Today (997) (1,527) (278) 1,707 (1,095) Home equity loans and lines of credit 20,032 (1,520) (580) 3,200 21,132 Construction 354 (139) — — 215 Total real estate loans $ 72,895 $ (2,731) $ (1,099) $ 5,738 $ 74,803 Total Unfunded Loan Commitments (1) $ 27,021 $ 731 $ — $ — $ 27,752 Total Allowance for Credit Losses $ 99,916 $ (2,000) $ (1,099) $ 5,738 $ 102,555 (1) For all periods presented, the total allowance for unfunded loan commitments is recognized in accrued expenses and other liabilities on the CONSOLIDATED STATEMENTS OF CONDITION and primarily relates to undrawn home equity lines of credit. CLASSIFIED LOANS The following tables provide the amortized cost and information about the credit quality of residential loan receivables by an internally assigned grade as of the dates presented. Revolving loans reported at amortized cost include home equity lines of credit currently in their draw period. Revolving loans converted to term are home equity lines of credit that are in repayment. Home equity loans and bridge loans are segregated by origination year. Loans, or the portions of loans, classified as loss are fully charged-off in the period in which they are determined to be uncollectible; therefore they are not included in the following tables. No Home Today loans are classified Special Mention and all construction loans are classified Pass for both periods presented. Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term By fiscal year of origination 2024 2023 2022 2021 2020 Prior Total June 30, 2024 Real estate loans: Residential Core Pass $ 405,267 $ 1,519,804 $ 3,009,373 $ 1,901,677 $ 1,245,730 $ 3,458,502 $ — $ — $ 11,540,353 Special Mention — — — — — 960 — — 960 Substandard 182 1,540 2,909 1,009 2,210 19,473 — — 27,323 Total Residential Core 405,449 1,521,344 3,012,282 1,902,686 1,247,940 3,478,935 — — 11,568,636 Residential Home Today (1) Pass — — — — — 37,234 — — 37,234 Substandard — — — — — 4,702 — — 4,702 Total Residential Home Today — — — — — 41,936 — — 41,936 Home equity loans and lines of credit Pass 203,998 174,260 61,206 19,783 5,598 16,101 3,077,039 54,895 3,612,880 Special Mention 115 175 129 — — — 3,919 437 4,775 Substandard — 198 212 143 45 145 5,844 4,657 11,244 Total Home equity loans and lines of credit 204,113 174,633 61,547 19,926 5,643 16,246 3,086,802 59,989 3,628,899 Total Construction 5,694 7,256 — — — — — — 12,950 Total real estate loans Pass 614,959 1,701,320 3,070,579 1,921,460 1,251,328 3,511,837 3,077,039 54,895 15,203,417 Special Mention 115 175 129 — — 960 3,919 437 5,735 Substandard 182 1,738 3,121 1,152 2,255 24,320 5,844 4,657 43,269 Total real estate loans $ 615,256 $ 1,703,233 $ 3,073,829 $ 1,922,612 $ 1,253,583 $ 3,537,117 $ 3,086,802 $ 59,989 $ 15,252,421 (1) No new originations of Home Today loans since fiscal year 2016. Revolving Loans Amortized Cost Basis Revolving Loans Converted To Term By fiscal year of origination 2023 2022 2021 2020 2019 Prior Total September 30, 2023 Real estate loans: Residential Core Pass $ 1,667,029 $ 3,169,609 $ 2,054,744 $ 1,342,854 $ 563,955 $ 3,275,978 $ — $ — $ 12,074,169 Special Mention — — 612 — 106 1,025 — — 1,743 Substandard 185 823 1,285 1,806 721 22,207 — — 27,027 Total Residential Core 1,667,214 3,170,432 2,056,641 1,344,660 564,782 3,299,210 — — 12,102,939 Residential Home Today (1) Pass — — — — — 40,335 — — 40,335 Substandard — — — — — 5,695 — — 5,695 Total Residential Home Today — — — — — 46,030 — — 46,030 Home equity loans and lines of credit Pass 210,131 72,229 23,989 6,965 6,192 13,704 2,657,028 63,399 3,053,637 Special Mention — 129 — 52 32 102 2,830 370 3,515 Substandard — — 140 96 — 120 4,849 4,924 10,129 Total Home equity loans and lines of credit 210,131 72,358 24,129 7,113 6,224 13,926 2,664,707 68,693 3,067,281 Total Construction 11,646 10,755 — — — — — — 22,401 Total real estate loans Pass 1,888,806 3,252,593 2,078,733 1,349,819 570,147 3,330,017 2,657,028 63,399 15,190,542 Special Mention — 129 612 52 138 1,127 2,830 370 5,258 Substandard 185 823 1,425 1,902 721 28,022 4,849 4,924 42,851 Total real estate loans $ 1,888,991 $ 3,253,545 $ 2,080,770 $ 1,351,773 $ 571,006 $ 3,359,166 $ 2,664,707 $ 68,693 $ 15,238,651 (1) No new originations of Home Today loans since fiscal year 2016. The following table presents gross charge-offs of residential loan receivables recorded during the fiscal year-to-date period presented. There were no gross charge-offs in the construction loan portfolio for the period presented. For the Nine Months Ended June 30, 2024 Revolving Loans Amortized Cost Basis Revolving Loans Converted to Term By fiscal year of origination 2024 2023 2022 2021 2020 Prior Total Real estate loans: Residential Core $ 11 $ — $ 10 $ — $ — $ 195 $ — $ — $ 216 Residential Home Today — — — — — 103 — — 103 Home equity loans and lines of credit — — 16 18 — — 369 292 695 Total real estate loans $ 11 $ — $ 26 $ 18 $ — $ 298 $ 369 $ 292 $ 1,014 The home equity lines of credit converted from revolving to term loans during the three and nine months ended June 30, 2024, totaled $4,392 and $6,558 and during the three and nine months ended June 30, 2023, totaled $802 and $1,697, respectively. The amount of conversions to term loans is expected to remain relatively low for several years since the length of the draw period on new originations changed from five to ten years in 2016. Residential loans are internally assigned a grade that complies with the guidelines outlined in the OCC’s Handbook for Rating Credit Risk. Pass loans are assets well protected by the current paying capacity of the borrower. Special Mention loans have a potential weakness, as evaluated based on delinquency status or nature of the product, that the Company deems to deserve management’s attention and may result in further deterioration in their repayment prospects and/or the Company’s credit position. Substandard loans are inadequately protected by the current payment capacity of the borrower or the collateral pledged with a defined weakness that jeopardizes the liquidation of the debt. Also included in Substandard are performing home equity loans and lines of credit where the customer has a severely delinquent first mortgage to which the performing home equity loan or line of credit is subordinate and all loans in Chapter 7 bankruptcy status where all borrowers have filed, and have not reaffirmed or been dismissed. Loss loans are considered uncollectible and are charged off when identified. Loss loans are of such little value that their continuance as bankable assets is not warranted even though partial recovery may be effected in the future. Other loans are internally assigned a grade of non-performing when they become 90 days or more past due. At June 30, 2024 and September 30, 2023, no other loans were graded as non-performing. MODIFICATIONS TO BORROWERS EXPERIENCING FINANCIAL DIFFICULTY On October 1, 2023, the Company adopted ASU 2022-02, which eliminates the accounting guidance for TDRs and enhances the disclosure requirements for certain loan modifications when a borrower is experiencing financial difficulty. For additional information on the adoption, refer to Note 14. RECENT ACCOUNTING PRONOUNCEMENTS . To mitigate losses, the Company works with borrowers who are experiencing financial difficulty to identify solutions the borrowers can afford by entering into agreements to modify their loans. These efforts often result in modifications to the payment terms of the loan, which vary by situation and may include interest rate reductions, term extensions (generally including capitalization of delinquent amounts), significant payment delays, other, or a combination thereof. The Company does not generally offer principal forgiveness as a type of modification. The Other category includes loans that were modified multiple times during the period with different concessions. If a borrower is experiencing an income curtailment that temporarily has reduced their capacity to repay, such as loss of employment, reduction of work hours, non-paid leave or short-term disability, a temporary modification is considered. If a borrower lacks the capacity to repay the loan at the current terms due to a permanent condition, a permanent modification is considered. Loans may be modified more than once. Among other requirements, a subsequent modification may be available for a borrower upon the expiration of temporary modified terms if the borrower is unable to resume contractually scheduled loan payments. In evaluating the need for a subsequent modification, the borrower’s ability to repay is generally assessed utilizing a debt-to-income and cash flow analysis. The following tables present the amortized cost of modifications by type during the periods presented. For the three and nine months ended June 30, 2024, there were no modifications made on construction loans. For the Three Months Ended June 30, 2024 Interest Rate Reduction Term Extension Significant Payment Delay Combination-Rate Reduction & Term Extension Other Total % of Total Class Residential Core $ — $ 182 $ 590 $ 16 $ — $ 788 0.01 % Residential Home Today — 56 69 37 — 162 0.39 Home equity loans and lines of credit — — 471 98 — 569 0.02 Total $ — $ 238 $ 1,130 $ 151 $ — $ 1,519 0.01 % For the Nine Months Ended June 30, 2024 Interest Rate Reduction Term Extension Significant Payment Delay Combination-Rate Reduction & Term Extension Other Total % of Total Class Residential Core $ — $ 529 $ 2,704 $ 843 $ 475 $ 4,551 0.04 % Residential Home Today — 104 221 225 — 550 1.31 Home equity loans and lines of credit — — 985 234 25 1,244 0.03 Total $ — $ 633 $ 3,910 $ 1,302 $ 500 $ 6,345 0.04 % The following tables present the financial effects of the loan modifications presented above to borrowers experiencing financial difficulty for the three and nine months ended June 30, 2024. For the Three Months Ended June 30, 2024 Interest Rate Reduction Term Extension Weighted-Average Contractual Interest Rate Weighted-Average Years Added to Life From To Residential Core 3.39% 2.00% 1.6 Residential Home Today 5.63% 2.00% 10.4 Home equity loans and lines of credit 7.99% 3.50% 7.3 For the Nine Months Ended June 30, 2024 Interest Rate Reduction Term Extension Weighted-Average Contractual Interest Rate Weighted-Average Years Added to Life From To Residential Core 3.97% 2.07% 10.2 Residential Home Today 3.91% 2.00% 14.9 Home equity loans and lines of credit 6.46% 3.18% 10.6 The performance of loans modified for borrowers experiencing financial difficulty is closely monitored by the Company to understand the effectiveness of modification efforts. Modifications made to borrowers experiencing financial difficulty that subsequently become 90 days or more past due under the modified terms are considered subsequently defaulted. The table below summarizes information about modifications that were modified on or after October 1, 2023 and subsequently defaulted during the three and nine months ended June 30, 2024. For the Three Months Ended June 30, 2024 Interest Rate Reduction Term Extension Significant Payment Delay Combination-Rate Reduction & Term Extension Other Total Residential Core $ — $ — $ 22 $ 14 $ — $ 36 Residential Home Today — — 16 — — 16 Home equity loans and lines of credit — — 101 — — 101 Total $ — $ — $ 139 $ 14 $ — $ 153 For the Nine Months Ended June 30, 2024 Interest Rate Reduction Term Extension Significant Payment Delay Combination-Rate Reduction & Term Extension Other Total Residential Core $ — $ — $ 22 $ 14 $ — $ 36 Residential Home Today — — 16 — — 16 Home equity loans and lines of credit — — 195 — — 195 Total $ — $ — $ 233 $ 14 $ — $ 247 The following table presents performance by loan type on loans modified during the nine months ended June 30, 2024, for borrowers experiencing financial difficulty. The loans in delinquency status primarily consisted of loans with significant payment delays prior to modification, which continue to be reported delinquent based on their original contractual terms. June 30, 2024 30-59 60-89 90 Days or Total Past Current Total Residential Core $ 76 $ 745 $ 944 $ 1,765 $ 2,786 $ 4,551 Residential Home Today 57 10 210 277 273 550 Home equity loans and lines of credit 282 — 848 1,130 114 1,244 Total $ 415 $ 755 $ 2,00 |