RingCentral (RNG) 10-Q 8 Aug 22 2022 Q2 Quarterly report Financial data

Cover Page

Cover Page - shares	6 Months Ended
	Jun. 30, 2022	Aug. 01, 2022
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2022
Document Transition Report	false
Entity File Number	001-36089
Entity Registrant Name	RingCentral, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	94-3322844
Entity Address, Address Line One	20 Davis Drive
Entity Address, City or Town	Belmont
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94002
City Area Code	650
Local Phone Number	472-4100
Title of each class	Class A Common Stock
Trading Symbol(s)	RNG
Name of each exchange on which registered	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Amendment Flag	false
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q2
Entity Central Index Key	0001384905
Current Fiscal Year End Date	--12-31
Class A common stock
Document Information [Line Items]
Entity Common Stock Outstanding (in shares)		85,363,024
Class B common stock
Document Information [Line Items]
Entity Common Stock Outstanding (in shares)		9,955,674

CONDENSED CONSOLIDATED BALANCE

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Current assets
Cash and cash equivalents	$ 306,497	$ 267,162
Accounts receivable, net	253,571	232,842
Deferred and prepaid sales commission costs	126,854	102,572
Prepaid expenses and other current assets	52,376	48,165
Total current assets	739,298	650,741
Property and equipment, net	178,240	166,910
Operating lease right-of-use assets	40,515	47,294
Long-term investments	113,220	210,445
Deferred and prepaid sales commission costs, non-current	758,687	723,448
Goodwill	53,780	55,490
Acquired intangibles, net	628,559	716,606
Other assets	7,122	8,105
Total assets	2,519,421	2,579,039
Current liabilities
Accounts payable	96,647	70,022
Accrued liabilities	318,272	279,798
Deferred revenue	207,044	176,450
Total current liabilities	621,963	526,270
Convertible senior notes, net	1,636,175	1,398,489
Operating lease liabilities	25,436	31,812
Other long-term liabilities	74,087	84,052
Total liabilities	2,357,661	2,040,623
Commitments and contingencies (Note 7)
Series A convertible preferred stock	199,449	199,449
Stockholders' equity
Common stock	9	9
Additional paid-in capital	937,119	1,086,870
Accumulated other comprehensive income (loss)	(9,600)	644
Accumulated deficit	(965,217)	(748,556)
Total stockholders' equity	(37,689)	338,967
Total liabilities, temporary equity and stockholders’ equity	$ 2,519,421	$ 2,579,039

CONDENSED CONSOLIDATED STATEMEN

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Revenues
Total revenues	$ 486,896	$ 379,273	$ 954,552	$ 731,629
Cost of revenues
Total cost of revenues	158,190	104,923	313,664	201,904
Gross profit	328,706	274,350	640,888	529,725
Operating expenses
Research and development	96,518	76,161	186,792	138,837
Sales and marketing	265,398	203,398	519,853	382,647
General and administrative	74,554	68,172	145,549	123,633
Total operating expenses	436,470	347,731	852,194	645,117
Loss from operations	(107,764)	(73,381)	(211,306)	(115,392)
Other income (expense), net
Interest expense	(1,203)	(15,942)	(2,435)	(32,220)
Other income (expense)	(49,500)	(21,223)	(94,719)	37,320
Other income (expense), net	(50,703)	(37,165)	(97,154)	5,100
Loss before income taxes	(158,467)	(110,546)	(308,460)	(110,292)
Provision for income taxes	1,048	410	2,027	850
Net loss	$ (159,515)	$ (110,956)	$ (310,487)	$ (111,142)
Net loss per common share
Basic (in dollars per share)	$ (1.68)	$ (1.22)	$ (3.27)	$ (1.22)
Diluted (in dollars per share)	$ (1.68)	$ (1.22)	$ (3.27)	$ (1.22)
Weighted-average number of shares used in computing net loss per share
Basic (in shares)	95,130	91,181	94,854	90,909
Diluted (in shares)	95,130	91,181	94,854	90,909
Subscriptions
Revenues
Total revenues	$ 462,984	$ 351,203	$ 902,911	$ 676,426
Cost of revenues
Total cost of revenues	131,022	79,243	260,711	152,490
Other
Revenues
Total revenues	23,912	28,070	51,641	55,203
Cost of revenues
Total cost of revenues	$ 27,168	$ 25,680	$ 52,953	$ 49,414

CONDENSED CONSOLIDATED STATEM_2

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Statement of Comprehensive Income [Abstract]
Net loss	$ (159,515)	$ (110,956)	$ (310,487)	$ (111,142)
Other comprehensive income (loss)
Foreign currency translation adjustments, net	(8,182)	1,211	(10,244)	(2,201)
Comprehensive loss	$ (167,697)	$ (109,745)	$ (320,731)	$ (113,343)

CONDENSED CONSOLIDATED STATEM_3

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Cumulative effect of accounting change	Common Stock	Additional Paid-in Capital	Additional Paid-in Capital Cumulative effect of accounting change	Accumulated Other Comprehensive Income (Loss)	Accumulated Deficit	Accumulated Deficit Cumulative effect of accounting change
Stockholders' equity, beginning balance (in shares) at Dec. 31, 2020			90,430
Stockholders' equity, beginning balance at Dec. 31, 2020	$ 308,459		$ 9	$ 673,950		$ 6,806	$ (372,306)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings (in shares)			438
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings	(3,708)			(3,708)
Share-based compensation	59,993			59,993
Equity component from repurchase or redemption of convertible senior notes	(147,740)			(147,740)
Temporary equity reclassification	(338)			(338)
Changes in other comprehensive income (loss)	(3,412)					(3,412)
Net loss	(186)						(186)
Stockholders' equity, ending balance (in shares) at Mar. 31, 2021			90,868
Stockholders' equity, ending balance at Mar. 31, 2021	213,068		$ 9	582,157		3,394	(372,492)
Stockholders' equity, beginning balance (in shares) at Dec. 31, 2020			90,430
Stockholders' equity, beginning balance at Dec. 31, 2020	308,459		$ 9	673,950		6,806	(372,306)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(111,142)
Stockholders' equity, ending balance (in shares) at Jun. 30, 2021			91,510
Stockholders' equity, ending balance at Jun. 30, 2021	92,287		$ 9	571,121		4,605	(483,448)
Stockholders' equity, beginning balance (in shares) at Dec. 31, 2020			90,430
Stockholders' equity, beginning balance at Dec. 31, 2020	308,459		$ 9	673,950		6,806	(372,306)
Stockholders' equity, ending balance (in shares) at Dec. 31, 2021			94,309
Stockholders' equity, ending balance at Dec. 31, 2021	$ 338,967	$ (235,454)	$ 9	1,086,870	$ (329,280)	644	(748,556)	$ 93,826
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting standards update, extensible enumeration	Accounting Standards Update 2020-06 [Member]
Stockholders' equity, beginning balance (in shares) at Mar. 31, 2021			90,868
Stockholders' equity, beginning balance at Mar. 31, 2021	$ 213,068		$ 9	582,157		3,394	(372,492)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings (in shares)			642
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings	10,999			10,999
Share-based compensation	95,685			95,685
Equity component from repurchase or redemption of convertible senior notes	(121,844)			(121,844)
Temporary equity reclassification	4,124			4,124
Changes in other comprehensive income (loss)	1,211					1,211
Net loss	(110,956)						(110,956)
Stockholders' equity, ending balance (in shares) at Jun. 30, 2021			91,510
Stockholders' equity, ending balance at Jun. 30, 2021	92,287		$ 9	571,121		4,605	(483,448)
Stockholders' equity, beginning balance (in shares) at Dec. 31, 2021			94,309
Stockholders' equity, beginning balance at Dec. 31, 2021	338,967	(235,454)	$ 9	1,086,870	(329,280)	644	(748,556)	93,826
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings (in shares)			588
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings	(120)			(120)
Share-based compensation	98,424			98,424
Changes in other comprehensive income (loss)	(2,062)					(2,062)
Net loss	(150,972)						(150,972)
Stockholders' equity, ending balance (in shares) at Mar. 31, 2022			94,897
Stockholders' equity, ending balance at Mar. 31, 2022	48,783		$ 9	855,894		(1,418)	(805,702)
Stockholders' equity, beginning balance (in shares) at Dec. 31, 2021			94,309
Stockholders' equity, beginning balance at Dec. 31, 2021	338,967	$ (235,454)	$ 9	1,086,870	$ (329,280)	644	(748,556)	$ 93,826
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Net loss	(310,487)
Stockholders' equity, ending balance (in shares) at Jun. 30, 2022			95,318
Stockholders' equity, ending balance at Jun. 30, 2022	(37,689)		$ 9	937,119		(9,600)	(965,217)
Stockholders' equity, beginning balance (in shares) at Mar. 31, 2022			94,897
Stockholders' equity, beginning balance at Mar. 31, 2022	48,783		$ 9	855,894		(1,418)	(805,702)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings (in shares)			842
Issuance of common stock in connection with Equity Incentive and Employee Stock Purchase plans, net of tax withholdings	7,827			7,827
Repurchases of common stock (in shares)			(421)
Repurchases of common stock	(25,004)			(25,004)
Share-based compensation	98,402			98,402
Changes in other comprehensive income (loss)	(8,182)					(8,182)
Net loss	(159,515)						(159,515)
Stockholders' equity, ending balance (in shares) at Jun. 30, 2022			95,318
Stockholders' equity, ending balance at Jun. 30, 2022	$ (37,689)		$ 9	$ 937,119		$ (9,600)	$ (965,217)

CONDENSED CONSOLIDATED STATEM_4

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Cash flows from operating activities
Net loss	$ (310,487)	$ (111,142)
Adjustments to reconcile net loss to net cash provided by operating activities:
Depreciation and amortization	122,201	50,724
Share-based compensation	198,119	150,323
Amortization of deferred and prepaid sales commission costs	50,068	33,398
Amortization of debt discount and issuance costs	2,232	32,082
Loss on early extinguishment of debt	0	1,736
Repayment of convertible senior notes attributable to debt discount	0	(10,131)
Reduction of operating lease right-of-use assets	9,857	8,778
Unrealized loss (gain) on investments	98,045	(34,361)
Provision for bad debt	7,103	3,743
Other	1,736	70
Changes in assets and liabilities:
Accounts receivable	(27,832)	(26,589)
Deferred and prepaid sales commission costs	(108,349)	(86,378)
Prepaid expenses and other assets	(1,984)	6,562
Accounts payable	28,494	3,490
Accrued and other liabilities	20,147	24,912
Deferred revenue	30,594	23,359
Operating lease liabilities	(10,271)	(9,105)
Net cash provided by operating activities	109,673	61,471
Cash flows from investing activities
Purchases of property and equipment	(15,489)	(14,385)
Capitalized internal-use software	(26,232)	(19,600)
Purchases of intangible assets and long-term investments	(3,990)	(9,623)
Net cash used in investing activities	(45,711)	(43,608)
Cash flows from financing activities
Payments for repurchase or redemption of convertible senior notes	0	(333,632)
Payments for repurchase of common stock	(25,004)	0
Proceeds from issuance of stock in connection with stock plans	10,889	18,857
Payments for taxes related to net share settlement of equity awards	(3,182)	(11,566)
Payment for contingent consideration for business acquisition	(1,538)	(3,600)
Repayment of financing obligations	(3,092)	(2,295)
Net cash used in financing activities	(21,927)	(332,236)
Effect of exchange rate changes	(2,700)	(183)
Net increase (decrease) in cash, cash equivalents, and restricted cash	39,335	(314,556)
Cash, cash equivalents, and restricted cash
Beginning of period	267,162	639,853
End of period	306,497	325,297
Supplemental disclosure of cash flow data:
Cash paid for interest	220	203
Cash paid for income taxes, net of refunds	1,717	369
Non-cash investing and financing activities
Equipment and capitalized internal-use software purchased and unpaid at period end	$ 9,599	$ 7,333

Description of Business and Sum

Description of Business and Summary of Significant Accounting Policies	6 Months Ended
	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business and Summary of Significant Accounting Policies	Note 1. Description of Business and Summary of Significant Accounting Policies Description of Business RingCentral, Inc. (the “Company”) is a provider of software-as-a-service (“SaaS”) solutions that enables businesses to communicate, collaborate and connect. The Company was incorporated in California in 1999 and was reincorporated in Delaware on September 26, 2013. Basis of Presentation and Consolidation The Company's unaudited condensed consolidated financial statements and accompanying notes reflect all adjustments (all of which are normal, recurring in nature and those discussed in these notes) that are, in the opinion of management, necessary for a fair presentation of the interim periods presented. All intercompany balances and transactions have been eliminated in consolidation. The results of operations for the interim periods presented are not necessarily indicative of the results to be expected for any subsequent quarter or for the entire year ending December 31, 2022. Certain information and note disclosures normally included in annual consolidated financial statements prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”) have been condensed or omitted under the rules and regulations of the Securities and Exchange Commission (“SEC”). The unaudited condensed consolidated financial statements should be read in conjunction with the Company’s audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021, filed with the SEC on March 1, 2022. Use of Estimates The preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. The significant estimates made by management affect revenues, the allowance for doubtful accounts, valuation of long-term investments, deferred and prepaid sales commission costs, goodwill, useful lives of intangible assets, share-based compensation, capitalization of internally developed software, return reserves, provision for income taxes, uncertain tax positions, loss contingencies, sales tax liabilities, and accrued liabilities. Management periodically evaluates these estimates and will make adjustments prospectively based upon the results of such periodic evaluations. Actual results may differ from these estimates. Segment Information The Company has determined that the chief executive officer is the chief operating decision maker. The Company’s chief executive officer reviews financial information presented on a consolidated basis for purposes of assessing performance and making decisions on how to allocate resources. Accordingly, the Company has determined that it operates in a single reportable segment. Concentrations As of June 30, 2022 and December 31, 2021, none of the Company’s customers accounted for more than 10% of the Company’s total accounts receivable. Long-lived assets by geographic location are based on the location of the legal entity that owns the asset. As of June 30, 2022 and December 31, 2021, approximately 95% of the Company’s consolidated long-lived assets were located in the U.S. No other single country outside of the U.S. represented more than 10% of the Company’s consolidated long-lived assets. Recent Accounting Pronouncements Not Yet Adopted In March 2020, the FASB issued optional guidance for a limited time to ease the potential burden in accounting for or recognizing the effects of reference rate reform, particularly, the risk of cessation of the London Interbank Offered Rate (“LIBOR”) on financial reporting. The guidance provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments are elective and are effective upon issuance for all entities through December 31, 2022. The amendments in this ASU are not expected to have a material impact on the Company's consolidated financial statements. Recently Adopted Accounting Pronouncements In August 2020, the FASB issued ASU No. 2020-06, Accounting for Convertible Instruments and Contracts in an Entity's Own Equity. This update simplifies the accounting for convertible instruments by eliminating the conversion option separation model for convertible debt that can be settled in cash. Consequently, a convertible debt instrument will be accounted for as a single liability measured at its amortized cost, as long as no other features require bifurcation and recognition as derivatives. This update also eliminates the treasury stock method and instead requires entities to calculate the impact of convertible instruments on diluted earnings per share when the instruments may be settled in cash or shares. The required use of the if-converted method did not impact the diluted net loss per share as the Company was in a net loss position. The Company adopted this update, effective January 1, 2022, using the modified retrospective method. Upon adoption, the Company is no longer recording the conversion feature of its convertible senior notes in equity. Instead, the Company combined the previously separated equity component with the liability component, which together is now classified as debt, thereby eliminating the subsequent amortization of the debt discount as interest expense. Similarly, the portion of issuance costs previously allocated to equity was reclassified to debt and amortized as interest expense. Accordingly, the Company recorded a decrease to accumulated deficit of approximately $93.8 million, a decrease to additional paid-in capital of $329.3 million, and an increase to convertible senior notes, net of approximately $235.5 million. Prior period financial statements were not restated.

Revenue

Revenue	6 Months Ended
	Jun. 30, 2022
Revenue from Contract with Customer [Abstract]
Revenue	Note 2. Revenue The Company derives its revenues primarily from subscriptions, sale of products, and professional services. Revenues are recognized when control of these services is transferred to the customers, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those services. Disaggregation of revenue The following table provides information about disaggregated revenue by primary geographical markets: Three Months Ended Six Months Ended 2022 2021 2022 2021 Primary geographical markets North America 90 % 88 % 90 % 88 % Others 10 12 10 12 Total revenues 100 % 100 % 100 % 100 % The Company derived over 90% of subscriptions revenues from RingCentral MVP and RingCentral customer engagement solutions products for each of the three and six months ended June 30, 2022 and 2021. RingCentral customer engagement solutions represented over 10% of total revenues for all periods presented. Deferred revenue During the three and six months ended June 30, 2022, the Company recognized revenue of $37.9 million and $143.1 million, respectively, that was included in the corresponding deferred revenue balance at the beginning of the year. Remaining performance obligations The typical subscription contract term ranges from one month to five years. Contract revenue as of June 30, 2022 that has not yet been recognized was approximately $1.9 billion. This excludes contracts with an original expected length of less than one year. Of these remaining performance obligations, the Company expects to recognize revenue of 54% of this balance over the next 12 months and 46% thereafter. Other revenues Other revenues are primarily comprised of product revenue from the sale of pre-configured phones and professional services. Product revenues from the sale of pre-configured phones were $11.2 million and $12.5 million for the three months ended June 30, 2022 and 2021, respectively, and $22.6 million and $24.2 million for the six months ended June 30, 2022 and 2021, respectively.

Financial Statement Components

Financial Statement Components	6 Months Ended
	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Financial Statement Components	Note 3. Financial Statement Components Cash and cash equivalents consisted of the following (in thousands): June 30, 2022 December 31, 2021 Cash $ 83,919 $ 91,499 Money market funds 222,578 175,663 Total cash and cash equivalents $ 306,497 $ 267,162 As of June 30, 2022, $5.5 million in the cash balance above represents restricted cash, which is held in the form of a bank deposit for issuance of a foreign bank guarantee. Accounts receivable, net consisted of the following (in thousands): June 30, 2022 December 31, 2021 Accounts receivable $ 196,941 $ 193,192 Unbilled accounts receivable 66,567 47,676 Allowance for doubtful accounts (9,937) (8,026) Accounts receivable, net $ 253,571 $ 232,842 Prepaid expenses and other current assets consisted of the following (in thousands): June 30, 2022 December 31, 2021 Prepaid expenses $ 28,490 $ 26,254 Inventory 4,564 5,655 Other current assets 19,322 16,256 Total prepaid expenses and other current assets $ 52,376 $ 48,165 Property and equipment, net consisted of the following (in thousands): June 30, 2022 December 31, 2021 Computer hardware and software $ 209,455 $ 197,395 Internal-use software development costs 170,671 140,424 Furniture and fixtures 8,838 8,660 Leasehold improvements 13,713 13,533 Total property and equipment, gross 402,677 360,012 Less: accumulated depreciation and amortization (224,437) (193,102) Property and equipment, net $ 178,240 $ 166,910 Total depreciation and amortization expense related to property and equipment was $17.6 million and $14.2 million for the three months ended June 30, 2022 and 2021, respectively, and $34.5 million and $27.2 million for the six months ended June 30, 2022 and 2021, respectively. The carrying value of goodwill is as follows (in thousands): Balance at December 31, 2021 $ 55,490 Foreign currency translation adjustments (1,710) Balance at June 30, 2022 $ 53,780 The carrying values of intangible assets are as follows (in thousands): June 30, 2022 December 31, 2021 Weighted-Average Remaining Useful Life Cost Accumulated Acquired Cost Accumulated Acquired Customer relationships 1.1 years $ 20,625 $ 17,088 $ 3,537 $ 21,333 $ 15,725 $ 5,608 Developed technology 4.2 years 814,576 189,554 625,022 814,873 103,875 710,998 Total acquired intangible assets $ 835,201 $ 206,642 $ 628,559 $ 836,206 $ 119,600 $ 716,606 Amortization expense from acquired intangible assets for the three months ended June 30, 2022 and 2021 was $43.7 million and $12.0 million, respectively, and $87.7 million and $23.6 million for the six months ended June 30, 2022 and 2021, respectively. Amortization of developed technology is included in cost of revenues and amortization of customer relationships is included in sales and marketing expenses in the Condensed Consolidated Statements of Operations. Estimated amortization expense for acquired intangible assets for the following fiscal years is as follows (in thousands): 2022 (remaining) $ 84,910 2023 150,543 2024 147,102 2025 132,932 2026 onwards 113,072 Total estimated amortization expense $ 628,559 Accrued liabilities consisted of the following (in thousands): June 30, 2022 December 31, 2021 Accrued compensation and benefits $ 47,439 $ 48,911 Accrued sales, use, and telecom related taxes 36,458 30,463 Accrued marketing 55,243 52,547 Operating lease liabilities, short-term 17,875 18,686 Other accrued expenses 161,257 129,191 Total accrued liabilities $ 318,272 $ 279,798 Deferred and Prepaid Sales Commission Costs Amortization expense for the deferred and prepaid sales commission costs was $26.9 million and $17.8 million for the three months ended June 30, 2022 and 2021, respectively, and $50.1 million and $33.4 million for the six months ended June 30, 2022 and 2021, respectively. There was no impairment loss in relation to the costs capitalized for the periods presented.

Fair Value of Financial Instrum

Fair Value of Financial Instruments	6 Months Ended
	Jun. 30, 2022
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	Note 4. Fair Value of Financial Instruments The Company measures and reports certain cash equivalents, including money market funds and certificates of deposit, in addition to its long-term investments at fair value in accordance with the provisions of the authoritative accounting guidance that addresses fair value measurements. This guidance establishes a hierarchy for inputs used in measuring fair value that maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the most observable inputs be used when available. The hierarchy is broken down into three levels based on the reliability of the inputs as follows: Level 1: Observable inputs that reflect unadjusted quoted prices in active markets for identical assets or liabilities. Level 2: Other inputs, such as quoted prices for similar assets or liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the asset or liability. Level 3: Unobservable inputs that are supported by little or no market activity and that are based on management’s assumptions, including fair value measurements determined by using pricing models, discounted cash flow methodologies or similar techniques. The financial assets carried at fair value were determined using the following inputs (in thousands): Fair Value at Level 1 Level 2 Level 3 Cash equivalents: Money market funds $ 222,578 $ 222,578 $ — $ — Non-current assets: Long-term investments $ 105,287 $ — $ — $ 105,287 Marketable equity investments $ 5,020 $ 5,020 $ — $ — Fair Value at Level 1 Level 2 Level 3 Cash equivalents: Money market funds $ 175,663 $ 175,663 $ — $ — Non-current assets: Long-term investments $ 199,965 $ — $ — $ 199,965 Marketable equity investments $ 8,600 $ 8,600 $ — $ — The Company’s other financial instruments, including accounts receivable, accounts payable, and other current liabilities, are carried at cost, which approximates fair-value due to the relatively short maturity of those instruments. Long-Term Investments As of June 30, 2022 and December 31, 2021, t he fair value of the Company's long-term investments in convertible and redeemable preferred stock issued by Avaya was $105.3 million and $200.0 million , respectively. The Company classifies these investments as Level 3 in the fair value hierarchy based on the nature of the fair value inputs and judgment involved in the valuation process. The Company uses a lattice model to value these investments and relies on observable inputs including share-price, credit spread, and volatility. The model also incorporates judgments relating to the probability of special redemption triggers, the expected holding period of the investment and interest rates. These investments are reported at fair value in long-term investments in the Condensed Consolidated Balance Sheets with net unrealized gain (loss) recorded in other income (expense) . The Company recorded a loss of $50.1 million and $23.2 million for the three months ended June 30, 2022 and 2021, respectively. The Company recorded a loss of $96.6 million for the six months ended June 30, 2022 compared to a gain of $33.4 million for the six months ended June 30, 2021. Volatility in the global economic climate and financial markets, including the effects of rising inflation and associated economic slowdown, the ongoing Russian invasion of Ukraine, and the continued effects of the COVID-19 pandemic, could result in a significant change in the underlying share-price of the Company’s investees and their financial position, resulting in a material change in the value of the long-term investments, requiring impairment charges. Marketable Equity Investments The Company has certain marketable equity investments in which it does not have a controlling interest or a significant influence. As of June 30, 2022 and December 31, 2021, the fair value of these marketable equity investments, which have readily determinable fair values, were $5.0 million and $8.6 million, respectively. These investments are reported at fair value in long-term investments in the Consolidated Balance Sheets with net unrealized gain (loss) recorded in other income (expense). The Company recorded a loss of $1.8 million and $3.6 million for the three and six months ended June 30, 2022, respectively. There were no sales of marketable equity investments for the three and six months ended June 30, 2022. Other Non-Marketable Investments As of June 30, 2022, the Company had an immaterial amount of non-marketable investments held in debt and equity securities without readily determinable fair values in which it had neither a controlling interest nor significant influence. These investments are carried at cost under the measurement alternative as part of long-term investments in the Consolidated Balance Sheets. Convertible Senior Notes As of June 30, 2022, the fair value of the 0% convertible senior notes due 2026 (the “2026 Notes”) was approximately $488.9 million, and 0% convertible senior notes due 2025 (the “2025 Notes”) was approximately $825.0 million. The fair value for the convertible notes was determined based on the quoted price for such notes in an inactive market on the last trading day of the reporting period and is considered as Level 2 in the fair value hierarchy.

Convertible Senior Notes

Convertible Senior Notes	6 Months Ended
	Jun. 30, 2022
Debt Disclosure [Abstract]
Convertible Senior Notes	Note 5. Convertible Senior Notes In March 2018, the Company issued $460.0 million aggregate principal amount of 0% convertible senior notes due 2023 in a private placement, including the exercise in full of the over-allotment options of the initial purchasers (the "2023 Notes"). The 2023 Notes would have matured on March 15, 2023, unless repurchased or redeemed earlier by the Company or converted pursuant to their terms. The total net proceeds from the debt offering, after deducting initial purchase discounts and debt issuance costs, were approximately $449.5 million. In the second quarter of 2021, the Company redeemed the remaining outstanding principal balance of its 2023 Notes. In March 2020, the Company issued $1.0 billion aggregate principal amount of 0% convertible senior notes due 2025 in a private placement to qualified institutional buyers (the "2025 Notes"). The 2025 Notes will mature on March 1, 2025, unless earlier repurchased or redeemed by the Company or converted pursuant to their terms. The total net proceeds from the debt offering, after deducting initial purchase discounts and debt issuance costs, were approximately $986.5 million. In September 2020, the Company issued $650.0 million aggregate principal amount of 0% convertible senior notes due 2026 in a private placement to qualified institutional buyers (the "2026 Notes"). The 2026 Notes will mature on March 15, 2026, unless earlier repurchased or redeemed by the Company or converted pursuant to their terms. The total net proceeds from the debt offering, after deducting initial purchase discounts and debt issuance costs, were approximately $640.2 million. The 2023 Notes, 2025 Notes and 2026 Notes (collectively, the “Notes”) are senior, unsecured obligations of the Company that do not bear regular interest, and the principal amount of the Notes do not accrete. The Notes may bear special interest under specified circumstances relating to the Company's failure to comply with its reporting obligations under the indentures governing each of the Notes (collectively, the "Notes Indentures") or if the Notes are not freely tradeable as required by each respective Notes Indenture. Other Terms of the Notes 2025 Notes 2026 Notes $1,000 principal amount initially convertible into number of the Company’s Class A Common Stock, par value $0.0001 2.7745 shares 2.3583 shares Equivalent initial approximate conversion price per share $ 360.43 $ 424.03 The conversion rate is subject to adjustment upon the occurrence of certain specified events but will not be adjusted for any accrued and unpaid special interest. In addition, upon the occurrence of a make-whole fundamental change or a redemption period, each as defined in the respective Notes Indentures, the Company will, in certain circumstances, increase the conversion rate by a number of additional shares for a holder that elects to convert its Notes in connection with such make-whole fundamental change or during the relevant redemption period. The Notes will be convertible at certain times and upon the occurrence of certain events in the future. Further, on or after December 1, 2024 for the 2025 Notes, and December 15, 2025 for the 2026 Notes, until the close of business on the scheduled trading day immediately preceding the maturity date, holders of the Notes may convert all or a portion of their notes regardless of these conditions. Under the terms of the respective Notes Indentures, effective January 1, 2022, the Company made an irrevocable election to settle the principal portion of the Notes only in cash, with the conversion premium to be settled in cash or shares. During the three months ended June 30, 2022, the conditions allowing holders of the 2025 Notes and 2026 Notes to convert were not met. The Notes may be convertible thereafter if one or more of the conversion conditions specified in the indentures are satisfied during future measurement periods. The Company may redeem the Notes at its option, on or after March 5, 2022 for the 2025 Notes, and March 20, 2023 for the 2026 Notes, at a redemption price equal to 100% of the principal amount thereof, plus accrued and unpaid special interest to, but excluding the redemption date, subject to certain conditions. No sinking fund is provided for the Notes. Upon the occurrence of a fundamental change (as defined in each respective Notes Indentures) prior to the maturity date, holders may require the Company to repurchase all or a portion of the 2025 Notes or 2026 Notes for cash at a price equal to 100% of the principal amount of the Notes to be repurchased, plus any accrued and unpaid special interest to, but excluding, the fundamental change repurchase date. The net carrying amount of the liability component of the Notes as of June 30, 2022 were as follows (in thousands): 2025 Notes 2026 Notes Principal $ 1,000,000 $ 650,000 Unamortized issuance cost (7,230) (6,595) Net carrying amount (1) $ 992,770 $ 643,405 (1) The net carrying amount was increased on January 1, 2022 as a result of the adoption of ASU No. 2020-06. Refer to Note 1, Description of Business and Summary of Significant Accounting Policies , in this Quarterly Report on Form 10-Q for further information. The following table sets forth the total interest expense recognized related to the Notes (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Amortization of debt discount (1) $ — $ 15,112 $ — $ 30,523 Amortization of debt issuance cost (1) 1,116 770 2,232 1,559 Total interest expense related to the Notes (1) $ 1,116 $ 15,882 $ 2,232 $ 32,082 (1) The decrease in total interest expense during the three and six months ended June 30, 2022 was due to the derecognition of the unamortized debt discount, partially offset by the increase in the amortization of issuance costs previously recognized in equity. These changes were the result of the Company’s adoption of ASU No. 2020-06, as of January 1, 2022, as described in Note 1, Description of Business and Summary of Significant Accounting Policies. Capped Calls In connection with the offering of the Notes, the Company entered into privately-negotiated capped call transactions relating to each series of notes with certain counterparties (collectively the “Capped Calls”). The initial strike price of the Notes corresponds to the initial conversion price of each of the Notes. The Capped Calls are generally intended to reduce or offset the potential dilution to the Class A Common Stock upon any conversion of the Notes with such reduction or offset, as the case may be, subject to a cap based on the cap price. The Capped Calls are subject to either adjustment or termination upon the occurrence of specified extraordinary events affecting the Company, including a merger event; a tender offer; and a nationalization, insolvency or delisting involving the Company. In addition, the Capped Calls are subject to certain specified additional disruption events that may give rise to a termination of the Capped Calls, including changes in law; insolvency filings; and hedging disruptions. The Capped Call transactions are recorded in stockholders’ equity and are not accounted for as derivatives. The following table below sets forth key terms and costs incurred for the Capped Calls related to each of the Notes: 2023 Notes 2025 Notes 2026 Notes Initial approximate strike price per share, subject to certain adjustments $ 81.45 $ 360.43 $ 424.03 Initial cap price per share, subject to certain adjustments $ 119.04 $ 480.56 $ 556.10 Net cost incurred (in millions) $ 49.9 $ 60.9 $ 41.8 Class A Common Stock covered, subject to anti-dilution adjustments (in millions) 5.6 2.8 1.5 Settlement commencement date 1/13/2023 1/31/2024 2/13/2025 Settlement expiration date 3/13/2023 2/28/2024 3/13/2025 All of the capped call transactions, including the capped call relating to the 2023 Notes, were outstanding as of June 30, 2022.

Leases

Leases	6 Months Ended
	Jun. 30, 2022
Leases [Abstract]
Leases	Note 6. Leases The Company primarily leases facilities for office and data center space under non-cancelable operating leases for its U.S. and international locations. As of June 30, 2022, non-cancellable leases expire on various dates between 2022 and 2029. The components of leases are as follows (in thousands): June 30, 2022 December 31, 2021 Operating leases Operating lease right-of-use assets $ 40,515 $ 47,294 Accrued liabilities $ 17,875 $ 18,686 Operating lease liabilities 25,436 31,812 Total operating lease liabilities $ 43,311 $ 50,498 Six Months Ended June 30, 2022 2021 Supplemental Cash Flow Information (in thousands) Operating cash flows resulting from operating leases: Cash paid for amounts included in the measurement of lease liabilities $ 11,348 $ 10,462 New ROU assets obtained in exchange of lease liabilities: Operating leases $ 3,804 $ 5,793

Commitments and Contingencies

Commitments and Contingencies	6 Months Ended
	Jun. 30, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Note 7. Commitments and Contingencies Legal Matters The Company is subject to certain legal proceedings described below, and from time to time may be involved in a variety of claims, lawsuits, investigations, and proceedings relating to contractual disputes, intellectual property rights, employment matters, regulatory compliance matters, and other litigation matters relating to various claims that arise in the normal course of business. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company assesses its potential liability by analyzing specific litigation and regulatory matters using reasonably available information. The Company develops its views on estimated losses in consultation with inside and outside counsel, which involves a subjective analysis of potential results and outcomes, assuming various combinations of appropriate litigation and settlement strategies. Actual claims could settle or be adjudicated against the Company in the future for materially different amounts than the Company has accrued due to the inherently unpredictable nature of litigation. Legal fees are expensed in the period in which they are incurred. Patent Infringement Matter On April 25, 2017, Uniloc USA, Inc. and Uniloc Luxembourg, S.A. (together, “Uniloc”) filed in the U.S. District Court for the Eastern District of Texas two actions against the Company alleging infringement of U.S. Patent Nos. 7,804,948; 7,853,000; and 8,571,194 by RingCentral’s Glip unified communications application. The plaintiffs seek a declaration that the Company has infringed the patents, damages according to proof, injunctive relief, as well as their costs, attorney’s fees, expenses and interest. On October 9, 2017, the Company filed a motion to dismiss or transfer requesting that the case be transferred to the United States District Court for the Northern District of California. In response to the motion, plaintiffs filed a first amended complaint on October 24, 2017. The Company filed a renewed motion to dismiss or transfer on November 15, 2017. Although briefing on that motion has been completed, the motion has not yet been decided. On February 5, 2018, Uniloc moved to stay the litigation pending the resolution of certain third-party inter partes review proceedings (“IPRs”) before the United States Patent and Trademark Office. On February 9, 2018, the court stayed the litigation pending resolution of the IPRs without prejudice to or waiver of the Company’s motion to dismiss or transfer. This litigation is still in its early stages. Based on the information known by the Company as of the date of this filing and the rules and regulations applicable to the preparation of the Company’s consolidated financial statements, it is not possible to provide an estimated amount of any such loss or range of loss that may occur. The Company intends to vigorously defend against this lawsuit. CIPA Matter On June 16, 2020, Plaintiff Meena Reuben (“Reuben”) filed a complaint against the Company for a putative class action lawsuit in California Superior Court for San Mateo County. The complaint alleges claims on behalf of a class of individuals for whom, while they were in California, the Company allegedly intercepted and recorded communications between individuals and the Company’s customers without the individual’s consent, in violation of the California Invasion of Privacy Act (“CIPA”) Sections 631 and 632.7. Reuben seeks statutory damages of $5,000 for each alleged violation of Sections 631 and 632.7, injunctive relief, and attorneys’ fees and costs, and other unspecified amount of damages. On July 7, 2020, the Court granted the parties’ stipulation to extend time for the Company to respond to the Reuben’s complaint. The parties participated in mediation on August 24, 2021. On September 16, 2021, Reuben filed an amended complaint. The Company filed a demurrer to the amended complaint on October 18, 2021. Reuben filed her opposition on November 8, 2021, and the Company filed its reply on November 22, 2021. A hearing was held on January 6, 2022. The Court overruled the Company’s demurrer and the parties are now engaged in discovery. This litigation is still in its early stages. Based on the information known by the Company as of the date of this filing and the rules and regulations applicable to the preparation of the Company’s consolidated financial statements, it is not possible to provide an estimated amount of any such loss or range of loss that may occur. The Company intends to vigorously defend against this lawsuit. Other Matter On June 14, 2019, the Company filed suit in the Superior Court of California, County of Alameda, against Bright Pattern, Inc. and two of its officers, alleging that the defendants negotiated a potential acquisition of Bright Pattern by RingCentral fraudulently and in bad faith. The Company seeks its costs incurred in negotiating under the Letter of Intent (“LOI”) that the parties entered into and damages for lost opportunity as a result of forgoing another acquisition opportunity, and attorneys’ fees and costs. On August 26, 2019, Bright Pattern filed a cross-complaint against the Company and two of its executive officers alleging breach of the LOI as well as tort claims arising from the Company's allegedly inducing Bright Pattern to enter into the LOI and subsequent extensions while allegedly misstating the timeframe for the proposed transaction. As damages, Bright Pattern seeks audit fees it allegedly incurred, a $5 million break-up fee, its alleged “cash burn” during the negotiations, and unspecified lost opportunity damages. The Company filed a demurrer to Bright Pattern’s amended cross-complaint, as well as a related motion to strike. On May 7, 2020, the court denied both the motion to strike and demurrer. On July 19, 2022, the parties filed a joint motion to stay the proceedings, which the court granted on July 20, 2022. Based on the information known by the Company as of the date of this filing and the rules and regulations applicable to the preparation of the Company’s consolidated financial statements, it is not possible to provide an estimated amount of any loss or range of loss that may occur. The Company intends to vigorously prosecute and defend this lawsuit.

Stockholders_ Equity and Conver

Stockholders’ Equity and Convertible Preferred Stock	6 Months Ended
	Jun. 30, 2022
Equity [Abstract]
Stockholders’ Equity and Convertible Preferred Stock	Note 8. Stockholders’ Equity and Convertible Preferred Stock Share Repurchase Program On December 13, 2021, the Company's board of directors authorized a share repurchase program under which it may repurchase up to $100 million of the Company's outstanding shares of Class A Common Stock. Under the program, share repurchases may be made at the Company's discretion from time to time in open market transactions, privately negotiated transactions, or other means. The program does not obligate the Company to repurchase any specific dollar amount or to acquire any specific number of shares of its Class A Common Stock. The timing and number of any shares repurchased under the program will depend on a variety of factors, including stock price, trading volume, and general business and market conditions. The authorization is effective until December 31, 2022. During the three and six months ended June 30, 2022, the Company repurchased and subsequently retired 421,041 shares of our Class A Common Stock for an aggregate amount of $25.0 million. As of June 30, 2022, $75.0 million remained available under the Company's share repurchase authorization. Series A Convertible Preferred Stock On November 8, 2021, the Company entered into the Investment Agreement, pursuant to which the Company sold to Searchlight Investor, in a private placement exempt from registration under the Securities Act of 1933, as amended, 200,000 shares of newly-issued Series A Convertible Preferred Stock, par value $0.0001 per share, for an aggregate purchase price of $200 million. The Series A Convertible Preferred Stock issued to Searchlight Investor pursuant to the Investment Agreement is convertible into shares of the Company's Class A Common Stock, par value $0.0001 per share, at a conversion price of $269.22 per share, subject to adjustment as provided in the certificate of designations specifying the terms of such shares. The transactions contemplated by the Investment Agreement closed on November 9, 2021. The Series A Convertible Preferred Stock ranks senior to the shares of the Company’s Class A Common Stock and Class B Common Stock with respect to rights on the distribution of assets on any voluntary or involuntary liquidation or winding up of the affairs of the Company. The Series A Convertible Preferred Stock is a zero coupon, perpetual preferred stock, with a liquidation preference of $1,000 per share and other customary terms, including with respect to mandatory conversion and change of control premium under certain circumstances. The shares of Series A Convertible Preferred Stock shall not be redeemable or otherwise mature, other than for a liquidation or a specified change in control event as provided in the certificate of designations specifying the terms of such shares. Holders of Series A Convertible Preferred Stock will be entitled to vote with the holders of the Class A Common Stock and Class B Common Stock on an as-converted basis. Holders of the Series A Convertible Preferred Stock will be entitled to a separate class vote with respect to, among other things, certain amendments to the Company’s organizational documents that have an adverse impact on the rights, preferences, privileges or voting power of the Series A Convertible Preferred Stock, authorizations or issuances of Company capital stock, or other securities convertible into capital stock, that is senior to, or equal in priority with, the Series A Convertible Preferred Stock, and increases or decreases in the number of authorized shares of Series A Convertible Preferred Stock. As the liquidation or specified change in control event is not solely within the Company’s control, the Series A Convertible Preferred Stock is therefore classified as temporary equity and recorded outside of stockholders’ equity on the Condensed Consolidated Balance Sheet. As of June 30, 2022, there were 200,000 shares of the Company's Series A Convertible Preferred Stock issued and outstanding, and the carrying value, net of issuance costs, was $199.4 million.

Share-Based Compensation

Share-Based Compensation	6 Months Ended
	Jun. 30, 2022
Share-Based Payment Arrangement [Abstract]
Share-Based Compensation	Note 9. Share-Based Compensation A summary of share-based compensation expense recognized in the Condensed Consolidated Statements of Operations is as follows (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Cost of revenues $ 8,650 $ 7,669 $ 17,697 $ 12,411 Research and development 23,282 21,133 46,480 34,322 Sales and marketing 38,964 37,004 78,841 58,347 General and administrative 29,615 29,555 55,101 45,243 Total share-based compensation expense $ 100,511 $ 95,361 $ 198,119 $ 150,323 A summary of share-based compensation expense by award type is as follows (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Options $ — $ — $ — $ 1 Employee stock purchase plan rights 2,012 3,085 4,428 5,108 Restricted stock units 98,499 92,276 193,691 145,214 Total share-based compensation expense $ 100,511 $ 95,361 $ 198,119 $ 150,323 Equity Incentive Plans As of June 30, 2022, a total of 22,594,284 shares remained available for grant under the RingCentral, Inc. Amended and Restated 2013 Equity Incentive Plan (“2013 Plan”). A summary of option activity under all of the Company’s equity incentive plans as of June 30, 2022 and changes during the period then ended is presented in the following table: Number of Weighted- Weighted- Aggregate Outstanding at December 31, 2021 154 $ 9.12 0.9 $ 27,465 Exercised (122) 8.29 Canceled/Forfeited — — Outstanding at June 30, 2022 32 $ 12.27 1.0 $ 1,284 Vested and expected to vest as of June 30, 2022 32 $ 12.27 1.0 $ 1,284 Exercisable as of June 30, 2022 32 $ 12.27 1.0 $ 1,284 There were no options granted during the three and six months ended June 30, 2022 and 2021. The total intrinsic value of options exercised during the three months ended June 30, 2022 and 2021 were $1.8 million and $38.0 million, respectively, and $13.3 million and $75.4 million for the six months ended June 30, 2022 and 2021, respectively. There is no remaining unamortized share-based compensation expense. Employee Stock Purchase Plan The Company's Employee Stock Purchase Plan (“ESPP”) allows eligible employees to purchase shares of the Company’s Class A Common Stock at a discounted price through payroll deductions. As of June 30, 2022, there was a total of $2.0 million of unrecognized share-based compensation expense, net of estimated forfeitures, related to the ESPP, which will be recognized on a straight-line basis over the remaining weighted-average vesting period of approximately 0.4 years. As of June 30, 2022, a total of 6,202,244 shares were available for issuance under the ESPP. Restricted Stock Units The 2013 Plan provides for the issuance of restricted stock units (“RSUs”) to employees, directors, and consultants. RSUs issued under the 2013 Plan generally vest over four years. A summary of activity of RSUs under the 2013 Plan as of June 30, 2022, and changes during the period then ended is presented in the following table: Number of Weighted- Aggregate Outstanding at December 31, 2021 2,851 $ 258.26 $ 534,186 Granted 2,542 115.35 Released (1,164) 162.67 Canceled/Forfeited (451) 244.44 Outstanding at June 30, 2022 3,778 $ 193.21 $ 197,450 As of June 30, 2022, there was a total of $550.0 million of unrecognized share-based compensation expense, net of estimated forfeitures, related to RSUs, which will be recognized on a straight-line basis over the remaining weighted-average vesting period of approximately 2.9 years. Bonus Plan The Company's board of directors (the "Board") adopted employee equity bonus plans (the “Bonus Plans”), which allow the recipients to earn fully vested shares of the Company’s Class A Common Stock upon the achievement of quarterly service and performance conditions. During the three and six months ended June 30, 2022, the Company issued 196,295 and 277,399 RSUs, respectively, under the Bonus Plans. The total requisite service period of each quarterly award is approximately 0.4 years. The unrecognized share-based compensation expense was approximately $5.0 million, which will be recognized over the remaining service period of 0.1 years. The shares issued under the Bonus Plans will be issued from the reserve of shares available for issuance under the 2013 Plan.

Income Taxes

Income Taxes	6 Months Ended
	Jun. 30, 2022
Income Tax Disclosure [Abstract]
Income Taxes	Note 10. Income Taxes The provision for income taxes was $1.0 million and $0.4 million for the three months ended June 30, 2022 and 2021, respectively, and $2.0 million and $0.9 million for the six months ended June 30, 2022 and 2021, respectively. The provision for income taxes for the three and six months ended June 30, 2022 and 2021 consisted primarily of foreign income taxes and state minimum taxes. For the three and six months ended June 30, 2022 and 2021, the provision for income taxes differed from the U.S. federal statutory rate primarily due to foreign and state taxes currently payable. The Company realized no benefit for the current year losses due to the full valuation allowance against the U.S. and foreign net deferred tax assets in certain foreign jurisdictions. The realization of tax benefits of net deferred tax assets is dependent upon future levels of taxable income, of an appropriate character, in the periods the items are expected to be deductible or taxable. Based on the available objective evidence, the Company does not believe it is more likely than not that certain net deferred tax assets will be realizable. Accordingly, the Company continues to provide a full valuation allowance against the entire domestic and the majority of the foreign net deferred tax assets as of June 30, 2022 and December 31, 2021. The Company intends to maintain the full valuation allowance on the U.S. and certain foreign net deferred tax assets until sufficient positive evidence exists to support a reversal of, or decrease in, the valuation allowance. During the three and six months ended June 30, 2022, there were no material changes to the total amount of unrecognized tax benefits. The 2017 Tax Cuts and Jobs Act amended Sec. 174 to require that specified research and experimental (SR&E) expenditures be capitalized and amortized over five years or fifteen years depending on where the expenditures are incurred. This provision applies to tax years beginning on or after January 1, 2022. Additionally, the final FTC regulations were published in the Federal Register on January 4, 2022 which resulted in significant changes and updates for allocation and apportionment of foreign taxes, creditability of foreign taxes and other provisions affecting FTC calculation. The final FTC regulations are generally effective for foreign taxes paid or accrued in tax years beginning on or after December 28, 2021. Due to full valuation allowance position and taxable loss for the US jurisdiction, the Company does not believe that either of these new provisions will have a material impact on its financial statements.

Basic and Diluted Net Loss Per

Basic and Diluted Net Loss Per Share	6 Months Ended
	Jun. 30, 2022
Earnings Per Share [Abstract]
Basic and Diluted Net Loss Per Share	Note 11. Basic and Diluted Net Loss Per Share Basic net loss per share is computed by dividing the net loss by the weighted-average number of shares of common stock outstanding during the period. Diluted net loss per share is computed by giving effect to all potential shares of common stock, stock options, restricted stock units, ESPP, convertible senior notes, and convertible preferred stock, to the extent dilutive. For the three and six months ended June 30, 2022 and 2021, all such common stock equivalents have been excluded from diluted net loss per share as the effect to net loss per share would be anti-dilutive. The following table sets forth the computation of the Company’s basic and diluted net loss per share of common stock (in thousands, except per share data): Three Months Ended Six Months Ended 2022 2021 2022 2021 Numerator Net loss $ (159,515) $ (110,956) $ (310,487) $ (111,142) Denominator Weighted-average common shares outstanding for basic and diluted net loss per share 95,130 91,181 94,854 90,909 Basic and diluted net loss per share $ (1.68) $ (1.22) $ (3.27) $ (1.22) The following table summarizes the potentially dilutive common shares that were excluded from diluted weighted-average common shares outstanding because including them would have had an anti-dilutive effect (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Shares of common stock issuable under equity incentive plans outstanding 3,793 4,125 3,523 3,795 Shares of common stock related to convertible preferred stock 743 — 743 — Shares of common stock related to convertible senior notes — — — 269 Potential common shares excluded from diluted net loss per share 4,536 4,125 4,266 4,064 Under the terms of the respective Notes Indentures, effective January 1, 2022, the Company made an irrevocable election to settle the principal portion of the Notes only in cash, with the conversion premium to be settled in cash or shares. Upon the adoption of ASU No. 2020-06 on January 1, 2022, the Company calculates the potential dilutive effect of its 2025 Notes and 2026 Notes under the if-converted method. Under this method, only the amounts settled in excess of the principal will be considered in diluted earnings per share, in line with the terms of the Notes Indentures. The denominator for diluted net income per share does not include any effect from the capped call transactions the Company entered into concurrently with the issuance of the 2023, 2025, and 2026 Notes as this effect would be anti-dilutive. In the event of conversion of the Notes, if shares are delivered to the Company under the capped call, they will offset the dilutive effect of the shares that the Company would issue under the Notes.

Related Party Transactions

Related Party Transactions	6 Months Ended
	Jun. 30, 2022
Related Party Transactions [Abstract]
Related Party Transactions	Note 12. Related Party Transactions In the ordinary course of business, the Company made purchases from Google Inc., at which one of the Company’s directors serves as President, Americas. Total payables to Google Inc. as of June 30, 2022 and December 31, 2021 were $3.8 million and $3.0 million, respectively. Total expenses incurred from Google Inc. were $5.6 million and $6.3 million for the three months ended June 30, 2022 and 2021, respectively, and $11.7 million and $11.2 million for the six months ended June 30, 2022 and 2021, respectively.

Description of Business and S_2

Description of Business and Summary of Significant Accounting Policies (Policies)	6 Months Ended
	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation and Consolidation	Basis of Presentation and Consolidation The Company's unaudited condensed consolidated financial statements and accompanying notes reflect all adjustments (all of which are normal, recurring in nature and those discussed in these notes) that are, in the opinion of management, necessary for a fair presentation of the interim periods presented. All intercompany balances and transactions have been eliminated in consolidation. The results of operations for the interim periods presented are not necessarily indicative of the results to be expected for any subsequent quarter or for the entire year ending December 31, 2022. Certain information and note disclosures normally included in annual consolidated financial statements prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”) have been condensed or omitted under the rules and regulations of the Securities and Exchange Commission (“SEC”).
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. The significant estimates made by management affect revenues, the allowance for doubtful accounts, valuation of long-term investments, deferred and prepaid sales commission costs, goodwill, useful lives of intangible assets, share-based compensation, capitalization of internally developed software, return reserves, provision for income taxes, uncertain tax positions, loss contingencies, sales tax liabilities, and accrued liabilities. Management periodically evaluates these estimates and will make adjustments prospectively based upon the results of such periodic evaluations. Actual results may differ from these estimates.
Segment Information	Segment Information The Company has determined that the chief executive officer is the chief operating decision maker. The Company’s chief executive officer reviews financial information presented on a consolidated basis for purposes of assessing performance and making decisions on how to allocate resources. Accordingly, the Company has determined that it operates in a single reportable segment.
Concentrations	Concentrations As of June 30, 2022 and December 31, 2021, none of the Company’s customers accounted for more than 10% of the Company’s total accounts receivable. Long-lived assets by geographic location are based on the location of the legal entity that owns the asset. As of June 30, 2022 and December 31, 2021, approximately 95% of the Company’s consolidated long-lived assets were located in the U.S. No other single country outside of the U.S. represented more than 10% of the Company’s consolidated long-lived assets.
Recent Accounting Pronouncements Not Yet Adopted and Recently Adopted Accounting Pronouncements	Recent Accounting Pronouncements Not Yet Adopted In March 2020, the FASB issued optional guidance for a limited time to ease the potential burden in accounting for or recognizing the effects of reference rate reform, particularly, the risk of cessation of the London Interbank Offered Rate (“LIBOR”) on financial reporting. The guidance provides optional expedients and exceptions for applying GAAP to contracts, hedging relationships, and other transactions affected by reference rate reform if certain criteria are met. The amendments are elective and are effective upon issuance for all entities through December 31, 2022. The amendments in this ASU are not expected to have a material impact on the Company's consolidated financial statements. Recently Adopted Accounting Pronouncements In August 2020, the FASB issued ASU No. 2020-06, Accounting for Convertible Instruments and Contracts in an Entity's Own Equity. This update simplifies the accounting for convertible instruments by eliminating the conversion option separation model for convertible debt that can be settled in cash. Consequently, a convertible debt instrument will be accounted for as a single liability measured at its amortized cost, as long as no other features require bifurcation and recognition as derivatives. This update also eliminates the treasury stock method and instead requires entities to calculate the impact of convertible instruments on diluted earnings per share when the instruments may be settled in cash or shares. The required use of the if-converted method did not impact the diluted net loss per share as the Company was in a net loss position. The Company adopted this update, effective January 1, 2022, using the modified retrospective method. Upon adoption, the Company is no longer recording the conversion feature of its convertible senior notes in equity. Instead, the Company combined the previously separated equity component with the liability component, which together is now classified as debt, thereby eliminating the subsequent amortization of the debt discount as interest expense. Similarly, the portion of issuance costs previously allocated to equity was reclassified to debt and amortized as interest expense. Accordingly, the Company recorded a decrease to accumulated deficit of approximately $93.8 million, a decrease to additional paid-in capital of $329.3 million, and an increase to convertible senior notes, net of approximately $235.5 million. Prior period financial statements were not restated.

Revenue (Tables)

Revenue (Tables)	6 Months Ended
	Jun. 30, 2022
Revenue from Contract with Customer [Abstract]
Schedule of Disaggregation of Revenue	The following table provides information about disaggregated revenue by primary geographical markets: Three Months Ended Six Months Ended 2022 2021 2022 2021 Primary geographical markets North America 90 % 88 % 90 % 88 % Others 10 12 10 12 Total revenues 100 % 100 % 100 % 100 %

Financial Statement Components

Financial Statement Components (Tables)	6 Months Ended
	Jun. 30, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Schedule of Components of Cash and Cash Equivalents	Cash and cash equivalents consisted of the following (in thousands): June 30, 2022 December 31, 2021 Cash $ 83,919 $ 91,499 Money market funds 222,578 175,663 Total cash and cash equivalents $ 306,497 $ 267,162
Schedule of Components of Accounts Receivable, Net	Accounts receivable, net consisted of the following (in thousands): June 30, 2022 December 31, 2021 Accounts receivable $ 196,941 $ 193,192 Unbilled accounts receivable 66,567 47,676 Allowance for doubtful accounts (9,937) (8,026) Accounts receivable, net $ 253,571 $ 232,842
Schedule of Components of Prepaid Expenses and Other Current Assets	Prepaid expenses and other current assets consisted of the following (in thousands): June 30, 2022 December 31, 2021 Prepaid expenses $ 28,490 $ 26,254 Inventory 4,564 5,655 Other current assets 19,322 16,256 Total prepaid expenses and other current assets $ 52,376 $ 48,165
Schedule of Components of Property and Equipment, Net	Property and equipment, net consisted of the following (in thousands): June 30, 2022 December 31, 2021 Computer hardware and software $ 209,455 $ 197,395 Internal-use software development costs 170,671 140,424 Furniture and fixtures 8,838 8,660 Leasehold improvements 13,713 13,533 Total property and equipment, gross 402,677 360,012 Less: accumulated depreciation and amortization (224,437) (193,102) Property and equipment, net $ 178,240 $ 166,910
Schedule of Goodwill	The carrying value of goodwill is as follows (in thousands): Balance at December 31, 2021 $ 55,490 Foreign currency translation adjustments (1,710) Balance at June 30, 2022 $ 53,780
Schedule of Carrying Values of Intangible Assets	The carrying values of intangible assets are as follows (in thousands): June 30, 2022 December 31, 2021 Weighted-Average Remaining Useful Life Cost Accumulated Acquired Cost Accumulated Acquired Customer relationships 1.1 years $ 20,625 $ 17,088 $ 3,537 $ 21,333 $ 15,725 $ 5,608 Developed technology 4.2 years 814,576 189,554 625,022 814,873 103,875 710,998 Total acquired intangible assets $ 835,201 $ 206,642 $ 628,559 $ 836,206 $ 119,600 $ 716,606
Schedule of Estimated Amortization Expense for Acquired Intangible Assets	Estimated amortization expense for acquired intangible assets for the following fiscal years is as follows (in thousands): 2022 (remaining) $ 84,910 2023 150,543 2024 147,102 2025 132,932 2026 onwards 113,072 Total estimated amortization expense $ 628,559
Schedule of Components of Accrued Liabilities	Accrued liabilities consisted of the following (in thousands): June 30, 2022 December 31, 2021 Accrued compensation and benefits $ 47,439 $ 48,911 Accrued sales, use, and telecom related taxes 36,458 30,463 Accrued marketing 55,243 52,547 Operating lease liabilities, short-term 17,875 18,686 Other accrued expenses 161,257 129,191 Total accrued liabilities $ 318,272 $ 279,798

Fair Value of Financial Instr_2

Fair Value of Financial Instruments (Tables)	6 Months Ended
	Jun. 30, 2022
Fair Value Disclosures [Abstract]
Schedule of Financial Assets Carried at Fair Value	The financial assets carried at fair value were determined using the following inputs (in thousands): Fair Value at Level 1 Level 2 Level 3 Cash equivalents: Money market funds $ 222,578 $ 222,578 $ — $ — Non-current assets: Long-term investments $ 105,287 $ — $ — $ 105,287 Marketable equity investments $ 5,020 $ 5,020 $ — $ — Fair Value at Level 1 Level 2 Level 3 Cash equivalents: Money market funds $ 175,663 $ 175,663 $ — $ — Non-current assets: Long-term investments $ 199,965 $ — $ — $ 199,965 Marketable equity investments $ 8,600 $ 8,600 $ — $ —

Convertible Senior Notes (Table

Convertible Senior Notes (Tables)	6 Months Ended
	Jun. 30, 2022
Debt Disclosure [Abstract]
Schedule of Debt Terms	2025 Notes 2026 Notes $1,000 principal amount initially convertible into number of the Company’s Class A Common Stock, par value $0.0001 2.7745 shares 2.3583 shares Equivalent initial approximate conversion price per share $ 360.43 $ 424.03
Summary of Net Carrying Amount of Liability Component and Equity Component of Notes	The net carrying amount of the liability component of the Notes as of June 30, 2022 were as follows (in thousands): 2025 Notes 2026 Notes Principal $ 1,000,000 $ 650,000 Unamortized issuance cost (7,230) (6,595) Net carrying amount (1) $ 992,770 $ 643,405 (1) The net carrying amount was increased on January 1, 2022 as a result of the adoption of ASU No. 2020-06. Refer to Note 1, Description of Business and Summary of Significant Accounting Policies , in this Quarterly Report on Form 10-Q for further information.
Schedule of Interest Expense Recognized Related to Notes	The following table sets forth the total interest expense recognized related to the Notes (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Amortization of debt discount (1) $ — $ 15,112 $ — $ 30,523 Amortization of debt issuance cost (1) 1,116 770 2,232 1,559 Total interest expense related to the Notes (1) $ 1,116 $ 15,882 $ 2,232 $ 32,082 (1) The decrease in total interest expense during the three and six months ended June 30, 2022 was due to the derecognition of the unamortized debt discount, partially offset by the increase in the amortization of issuance costs previously recognized in equity. These changes were the result of the Company’s adoption of ASU No. 2020-06, as of January 1, 2022, as described in Note 1, Description of Business and Summary of Significant Accounting Policies.
Schedule of Key Terms and Costs Incurred	The following table below sets forth key terms and costs incurred for the Capped Calls related to each of the Notes: 2023 Notes 2025 Notes 2026 Notes Initial approximate strike price per share, subject to certain adjustments $ 81.45 $ 360.43 $ 424.03 Initial cap price per share, subject to certain adjustments $ 119.04 $ 480.56 $ 556.10 Net cost incurred (in millions) $ 49.9 $ 60.9 $ 41.8 Class A Common Stock covered, subject to anti-dilution adjustments (in millions) 5.6 2.8 1.5 Settlement commencement date 1/13/2023 1/31/2024 2/13/2025 Settlement expiration date 3/13/2023 2/28/2024 3/13/2025

Leases (Tables)

Leases (Tables)	6 Months Ended
	Jun. 30, 2022
Leases [Abstract]
Schedule of Components of Leases	The components of leases are as follows (in thousands): June 30, 2022 December 31, 2021 Operating leases Operating lease right-of-use assets $ 40,515 $ 47,294 Accrued liabilities $ 17,875 $ 18,686 Operating lease liabilities 25,436 31,812 Total operating lease liabilities $ 43,311 $ 50,498
Schedule of Lease Cost	Six Months Ended June 30, 2022 2021 Supplemental Cash Flow Information (in thousands) Operating cash flows resulting from operating leases: Cash paid for amounts included in the measurement of lease liabilities $ 11,348 $ 10,462 New ROU assets obtained in exchange of lease liabilities: Operating leases $ 3,804 $ 5,793

Share-Based Compensation (Table

Share-Based Compensation (Tables)	6 Months Ended
	Jun. 30, 2022
Share-Based Payment Arrangement [Abstract]
Summary of Share-Based Compensation Expense Recognized to Statements of Operations	A summary of share-based compensation expense recognized in the Condensed Consolidated Statements of Operations is as follows (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Cost of revenues $ 8,650 $ 7,669 $ 17,697 $ 12,411 Research and development 23,282 21,133 46,480 34,322 Sales and marketing 38,964 37,004 78,841 58,347 General and administrative 29,615 29,555 55,101 45,243 Total share-based compensation expense $ 100,511 $ 95,361 $ 198,119 $ 150,323
Summary of Share-Based Compensation Expense by Award Type	A summary of share-based compensation expense by award type is as follows (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Options $ — $ — $ — $ 1 Employee stock purchase plan rights 2,012 3,085 4,428 5,108 Restricted stock units 98,499 92,276 193,691 145,214 Total share-based compensation expense $ 100,511 $ 95,361 $ 198,119 $ 150,323
Summary of Stock Option Activity Plans	A summary of option activity under all of the Company’s equity incentive plans as of June 30, 2022 and changes during the period then ended is presented in the following table: Number of Weighted- Weighted- Aggregate Outstanding at December 31, 2021 154 $ 9.12 0.9 $ 27,465 Exercised (122) 8.29 Canceled/Forfeited — — Outstanding at June 30, 2022 32 $ 12.27 1.0 $ 1,284 Vested and expected to vest as of June 30, 2022 32 $ 12.27 1.0 $ 1,284 Exercisable as of June 30, 2022 32 $ 12.27 1.0 $ 1,284
Summary of RSUs Activity	A summary of activity of RSUs under the 2013 Plan as of June 30, 2022, and changes during the period then ended is presented in the following table: Number of Weighted- Aggregate Outstanding at December 31, 2021 2,851 $ 258.26 $ 534,186 Granted 2,542 115.35 Released (1,164) 162.67 Canceled/Forfeited (451) 244.44 Outstanding at June 30, 2022 3,778 $ 193.21 $ 197,450

Basic and Diluted Net Loss Pe_2

Basic and Diluted Net Loss Per Share (Tables)	6 Months Ended
	Jun. 30, 2022
Earnings Per Share [Abstract]
Schedule of Computation of Company's Basic and Diluted Net Income (Loss) Per Share of Common Stock	The following table sets forth the computation of the Company’s basic and diluted net loss per share of common stock (in thousands, except per share data): Three Months Ended Six Months Ended 2022 2021 2022 2021 Numerator Net loss $ (159,515) $ (110,956) $ (310,487) $ (111,142) Denominator Weighted-average common shares outstanding for basic and diluted net loss per share 95,130 91,181 94,854 90,909 Basic and diluted net loss per share $ (1.68) $ (1.22) $ (3.27) $ (1.22)
Schedule of Potential Shares of Common Stock Excluded from Diluted Weighted-Average Common Shares Outstanding	The following table summarizes the potentially dilutive common shares that were excluded from diluted weighted-average common shares outstanding because including them would have had an anti-dilutive effect (in thousands): Three Months Ended Six Months Ended 2022 2021 2022 2021 Shares of common stock issuable under equity incentive plans outstanding 3,793 4,125 3,523 3,795 Shares of common stock related to convertible preferred stock 743 — 743 — Shares of common stock related to convertible senior notes — — — 269 Potential common shares excluded from diluted net loss per share 4,536 4,125 4,266 4,064

Description of Business and S_3

Description of Business and Summary of Significant Accounting Policies (Details) $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2022 USD ($) segment	Dec. 31, 2021 USD ($)	Mar. 31, 2022 USD ($)	Jun. 30, 2021 USD ($)	Mar. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)
Concentration Risk [Line Items]
Number of reporting segments | segment	1
(Decrease) increase in equity amount	$ 37,689	$ (338,967)	$ (48,783)	$ (92,287)	$ (213,068)	$ (308,459)
Cumulative effect of accounting change
Concentration Risk [Line Items]
(Decrease) increase in equity amount		235,454
Accumulated Deficit
Concentration Risk [Line Items]
(Decrease) increase in equity amount	965,217	748,556	805,702	483,448	372,492	372,306
Accumulated Deficit | Cumulative effect of accounting change
Concentration Risk [Line Items]
(Decrease) increase in equity amount		(93,826)
Additional Paid-in Capital
Concentration Risk [Line Items]
(Decrease) increase in equity amount	$ (937,119)	(1,086,870)	$ (855,894)	$ (571,121)	$ (582,157)	$ (673,950)
Additional Paid-in Capital | Cumulative effect of accounting change
Concentration Risk [Line Items]
(Decrease) increase in equity amount		$ 329,280
U.S. | Long-lived Assets | Geographic Concentration Risk
Concentration Risk [Line Items]
Concentration risk (as a percentage)	95%	95%

Revenue (Details)

Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Disaggregation of Revenue [Line Items]
Revenue recognized	$ 37,900		$ 143,100
Revenue, remaining performance obligation, amount	1,900,000		1,900,000
Product revenues	$ 486,896	$ 379,273	$ 954,552	$ 731,629
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-07-01
Disaggregation of Revenue [Line Items]
Revenue, remaining performance obligation, percentage	54%		54%
Revenue, remaining performance obligation, expected timing of satisfaction, period	12 months		12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-07-01
Disaggregation of Revenue [Line Items]
Revenue, remaining performance obligation, percentage	46%		46%
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue from Contract with Customer Benchmark | Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Concentration risk (as a percentage)	100%	100%	100%	100%
Revenue from Contract with Customer Benchmark | Geographic Concentration Risk | North America
Disaggregation of Revenue [Line Items]
Concentration risk (as a percentage)	90%	88%	90%	88%
Revenue from Contract with Customer Benchmark | Geographic Concentration Risk | Others
Disaggregation of Revenue [Line Items]
Concentration risk (as a percentage)	10%	12%	10%	12%
RingCentral Customer Engagement Solutions | Revenue from Contract with Customer Benchmark | Product Concentration Risk
Disaggregation of Revenue [Line Items]
Concentration risk (as a percentage)	10%	10%	10%	10%
RingCentral MVP And RingCentral Customer Engagement Solutions | Revenue from Contract with Customer Benchmark | Product Concentration Risk
Disaggregation of Revenue [Line Items]
Concentration risk (as a percentage)	90%	90%	90%	90%
Product
Disaggregation of Revenue [Line Items]
Product revenues	$ 11,200	$ 12,500	$ 22,600	$ 24,200
Minimum
Disaggregation of Revenue [Line Items]
Remaining performance obligations subscription term			1 month
Maximum
Disaggregation of Revenue [Line Items]
Remaining performance obligations subscription term			5 years

Financial Statement Component_2

Financial Statement Components - Components of Cash and Cash Equivalents (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021	Jun. 30, 2021	Dec. 31, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Cash	$ 83,919	$ 91,499
Money market funds	222,578	175,663
Total cash and cash equivalents	$ 306,497	$ 267,162	$ 325,297	$ 639,853

Financial Statement Component_3

Financial Statement Components - Narrative (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Restricted cash	$ 5,500,000		$ 5,500,000
Depreciation and amortization	17,600,000	$ 14,200,000	34,500,000	$ 27,200,000
Amortization expense of Intangible Assets	43,700,000	12,000,000	87,700,000	23,600,000
Amortization of deferred and prepaid sales commission costs	26,900,000	17,800,000	50,068,000	33,398,000
Impairment loss in relation to costs capitalized	$ 0	$ 0	$ 0	$ 0

Financial Statement Component_4

Financial Statement Components - Components of Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accounts receivable	$ 196,941	$ 193,192
Unbilled accounts receivable	66,567	47,676
Allowance for doubtful accounts	(9,937)	(8,026)
Accounts receivable, net	$ 253,571	$ 232,842

Financial Statement Component_5

Financial Statement Components - Components of Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 28,490	$ 26,254
Inventory	4,564	5,655
Other current assets	19,322	16,256
Total prepaid expenses and other current assets	$ 52,376	$ 48,165

Financial Statement Component_6

Financial Statement Components - Components of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Property, Plant and Equipment [Line Items]
Total property and equipment, gross	$ 402,677	$ 360,012
Less: accumulated depreciation and amortization	(224,437)	(193,102)
Property and equipment, net	178,240	166,910
Computer hardware and software
Property, Plant and Equipment [Line Items]
Total property and equipment, gross	209,455	197,395
Internal-use software development costs
Property, Plant and Equipment [Line Items]
Total property and equipment, gross	170,671	140,424
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Total property and equipment, gross	8,838	8,660
Leasehold improvements
Property, Plant and Equipment [Line Items]
Total property and equipment, gross	$ 13,713	$ 13,533

Financial Statement Component_7

Financial Statement Components - Components of Goodwill (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2022 USD ($)
Goodwill [Roll Forward]
Goodwill, beginning balance	$ 55,490
Foreign currency translation adjustments	(1,710)
Goodwill, ending balance	$ 53,780

Financial Statement Component_8

Financial Statement Components - Summary of Carrying Values of Intangible Assets (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Finite-Lived Intangible Assets [Line Items]
Cost	$ 835,201	$ 836,206
Accumulated Amortization	206,642	119,600
Total estimated amortization expense	$ 628,559	716,606
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Remaining Useful Life	1 year 1 month 6 days
Cost	$ 20,625	21,333
Accumulated Amortization	17,088	15,725
Total estimated amortization expense	$ 3,537	5,608
Developed technology
Finite-Lived Intangible Assets [Line Items]
Weighted-Average Remaining Useful Life	4 years 2 months 12 days
Cost	$ 814,576	814,873
Accumulated Amortization	189,554	103,875
Total estimated amortization expense	$ 625,022	$ 710,998

Financial Statement Component_9

Financial Statement Components - Summary of Estimated Amortization Expense for Acquired Intangible Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
2022 (remaining)	$ 84,910
2023	150,543
2024	147,102
2025	132,932
2026 onwards	113,072
Total estimated amortization expense	$ 628,559	$ 716,606

Financial Statement Componen_10

Financial Statement Components - Components of Accrued Liabilities (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued compensation and benefits	$ 47,439	$ 48,911
Accrued sales, use, and telecom related taxes	36,458	30,463
Accrued marketing	55,243	52,547
Operating lease liabilities, short-term	17,875	18,686
Other accrued expenses	161,257	129,191
Total accrued liabilities	$ 318,272	$ 279,798

Fair Value of Financial Instr_3

Fair Value of Financial Instruments - Financial Assets Carried at Fair Value (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Non-current assets:
Long-term investments	$ 105,287	$ 199,965
Marketable equity investments	5,020	8,600
Level 1
Non-current assets:
Long-term investments	0	0
Marketable equity investments	5,020	8,600
Level 2
Non-current assets:
Long-term investments	0	0
Marketable equity investments	0	0
Level 3
Non-current assets:
Long-term investments	105,287	199,965
Marketable equity investments	0	0
Money market funds
Cash equivalents:
Money market funds	222,578	175,663
Money market funds | Level 1
Cash equivalents:
Money market funds	222,578	175,663
Money market funds | Level 2
Cash equivalents:
Money market funds	0	0
Money market funds | Level 3
Cash equivalents:
Money market funds	$ 0	$ 0

Fair Value of Financial Instr_4

Fair Value of Financial Instruments - Additional Information (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Long-term investments in convertible and redeemable preferred stock	$ 105,287,000		$ 105,287,000		$ 199,965,000
Unrealized (loss) gain	(50,100,000)	$ (23,200,000)	(96,600,000)	$ 33,400,000
Marketable equity investments	5,020,000		5,020,000		8,600,000
Recorded loss of marketable equity investments	1,800,000		3,600,000
Sales of marketable equity investments	0		0
Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Long-term investments in convertible and redeemable preferred stock	0		0		0
Marketable equity investments	$ 0		$ 0		$ 0
2026 Notes | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt instrument, interest rate (percentage)	0%		0%
Fair value of convertible senior notes	$ 488,900,000		$ 488,900,000
2025 Notes | Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt instrument, interest rate (percentage)	0%		0%
Fair value of convertible senior notes	$ 825,000,000		$ 825,000,000

Convertible Senior Notes - Narr

Convertible Senior Notes - Narrative (Details) - USD ($)	1 Months Ended			6 Months Ended
	Sep. 30, 2020	Mar. 31, 2020	Mar. 31, 2018	Jun. 30, 2022
Convertible Debt
Debt Instrument [Line Items]
Debt redemption price (percentage)				100%
2023 Notes | Convertible Debt
Debt Instrument [Line Items]
Principal			$ 460,000,000
Debt instrument, interest rate (percentage)			0%
Proceeds from issuance debt, net of discounts and issuance costs			$ 449,500,000
2025 Notes
Debt Instrument [Line Items]
Principal				$ 1,000,000,000
2025 Notes | Convertible Debt
Debt Instrument [Line Items]
Principal		$ 1,000,000,000
Debt instrument, interest rate (percentage)		0%
Proceeds from issuance debt, net of discounts and issuance costs		$ 986,500,000
2026 Notes
Debt Instrument [Line Items]
Principal				$ 650,000,000
2026 Notes | Convertible Debt
Debt Instrument [Line Items]
Principal	$ 650,000,000
Debt instrument, interest rate (percentage)	0%
Proceeds from issuance debt, net of discounts and issuance costs	$ 640,200,000

Convertible Senior Notes - Summ

Convertible Senior Notes - Summary of Conversion of the Notes (Details) - Class A common stock	1 Months Ended
	Sep. 30, 2020 $ / shares	Mar. 31, 2020 $ / shares	Jun. 30, 2022 $ / shares	Nov. 08, 2021 $ / shares
Debt Instrument [Line Items]
Stock par value (in dollars per share)				$ 0.0001
2025 Notes
Debt Instrument [Line Items]
Stock par value (in dollars per share)			$ 0.0001
Debt conversion, converted instrument, shares issued		0.0027745
Equivalent initial approximate conversion price per share (in dollars per share)		$ 360.43
2026 Notes
Debt Instrument [Line Items]
Stock par value (in dollars per share)			$ 0.0001
Debt conversion, converted instrument, shares issued	0.0023583
Equivalent initial approximate conversion price per share (in dollars per share)	$ 424.03

Convertible Senior Notes - Su_2

Convertible Senior Notes - Summary of Net Carrying Amount of Liability Component Convertible Notes (Details) $ in Thousands	Jun. 30, 2022 USD ($)
2025 Notes
Debt Instrument [Line Items]
Principal	$ 1,000,000
Unamortized issuance cost	(7,230)
Net carrying amount	992,770
2026 Notes
Debt Instrument [Line Items]
Principal	650,000
Unamortized issuance cost	(6,595)
Net carrying amount	$ 643,405

Convertible Senior Notes - Sche

Convertible Senior Notes - Schedule of Interest Expense Recognized Related to Notes (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Debt Disclosure [Abstract]
Amortization of debt discount	$ 0	$ 15,112	$ 0	$ 30,523
Amortization of debt issuance costs	1,116	770	2,232	1,559
Total interest expense related to the Notes	$ 1,116	$ 15,882	$ 2,232	$ 32,082

Convertible Senior Notes - Su_3

Convertible Senior Notes - Summary of Capped Calls (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions	1 Months Ended
	Sep. 30, 2020	Mar. 31, 2020	Mar. 31, 2018
2023 Notes | Capped call
Debt Instrument [Line Items]
Initial approximate strike price per share, subject to certain adjustments (in dollars per share)			$ 81.45
Initial cap price per share, subject to certain adjustment (in dollars per share)			$ 119.04
Net cost incurred (in millions)			$ 49.9
2023 Notes | Capped call | Class A common stock
Debt Instrument [Line Items]
Class A common stock covered, subject to anti-dilution adjustments (in millions) (in shares)			5.6
2025 Notes | Class A common stock
Debt Instrument [Line Items]
Initial cap price per share, subject to certain adjustment (in dollars per share)		$ 360.43
2025 Notes | Capped call
Debt Instrument [Line Items]
Initial approximate strike price per share, subject to certain adjustments (in dollars per share)		360.43
Initial cap price per share, subject to certain adjustment (in dollars per share)		$ 480.56
Net cost incurred (in millions)		$ 60.9
2025 Notes | Capped call | Class A common stock
Debt Instrument [Line Items]
Class A common stock covered, subject to anti-dilution adjustments (in millions) (in shares)		2.8
2026 Notes | Class A common stock
Debt Instrument [Line Items]
Initial cap price per share, subject to certain adjustment (in dollars per share)	$ 424.03
2026 Notes | Capped call
Debt Instrument [Line Items]
Initial approximate strike price per share, subject to certain adjustments (in dollars per share)	424.03
Initial cap price per share, subject to certain adjustment (in dollars per share)	$ 556.10
Net cost incurred (in millions)	$ 41.8
2026 Notes | Capped call | Class A common stock
Debt Instrument [Line Items]
Class A common stock covered, subject to anti-dilution adjustments (in millions) (in shares)	1.5

Leases - Components of Leases a

Leases - Components of Leases and Lease Costs (Details) - USD ($) $ in Thousands	Jun. 30, 2022	Dec. 31, 2021
Operating leases
Operating lease right-of-use assets	$ 40,515	$ 47,294
Accrued liabilities	17,875	18,686
Operating lease liabilities	25,436	31,812
Total operating lease liabilities	$ 43,311	$ 50,498
Operating lease, liability, current, statement of financial position	Accrued liabilities	Accrued liabilities

Leases - Supplemental Cash Flow

Leases - Supplemental Cash Flow Information (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021
Operating cash flows resulting from operating leases:
Cash paid for amounts included in the measurement of lease liabilities	$ 11,348	$ 10,462
New ROU assets obtained in exchange of lease liabilities:
Operating leases	$ 3,804	$ 5,793

Commitments and Contingencies (

Commitments and Contingencies (Details)	Aug. 26, 2019 USD ($) defendent	Jun. 14, 2019 defendent	Apr. 25, 2017 action	Jun. 16, 2020 USD ($)
Loss Contingencies [Line Items]
Number of actions filed against the company | action			2
Damages sought per violation | $				$ 5,000
Cross complaint, number of defendants | defendent	2
RingCentral Suit Against Bright Pattern, Inc. And Officers
Loss Contingencies [Line Items]
Number of defendants | defendent		2
Bright Pattern, Inc. Cross Complaint Against RingCentral
Loss Contingencies [Line Items]
Break up fee | $	$ 5,000,000

Stockholders_ Equity and Conv_2

Stockholders’ Equity and Convertible Preferred Stock (Details) - USD ($)		3 Months Ended	6 Months Ended
	Nov. 08, 2021	Jun. 30, 2022	Jun. 30, 2022	Dec. 31, 2021	Dec. 13, 2021
Equity, Class of Treasury Stock [Line Items]
Repurchase authorization					$ 100,000,000
Repurchased and retired shares (in shares)		421,041	421,041
Repurchased and retired shares amount		$ 25,000,000	$ 25,000,000
Remaining repurchase authorization amount		75,000,000	75,000,000
Temporary equity, convertible senior notes		$ 199,449,000	$ 199,449,000	$ 199,449,000
Class A common stock
Equity, Class of Treasury Stock [Line Items]
Stock par value (in dollars per share)	$ 0.0001
Series A Convertible Preferred Stock
Equity, Class of Treasury Stock [Line Items]
Shares authorized (in shares)	200,000
Pare value (in dollars per share)	$ 0.0001
Aggregate purchase price	$ 200,000,000
Conversion price (in dollars per share)	$ 269.22
Liquidation preference per share (in dollars per share)	$ 1,000
Shares issued (in shares)		200,000	200,000
Shares outstanding (in shares)		200,000	200,000
Temporary equity, convertible senior notes		$ 199,400,000	$ 199,400,000

Share-Based Compensation - Summ

Share-Based Compensation - Summary of Share-Based Compensation Expense Recognized to Statements of Operations (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 100,511	$ 95,361	$ 198,119	$ 150,323
Cost of revenues
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	8,650	7,669	17,697	12,411
Research and development
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	23,282	21,133	46,480	34,322
Sales and marketing
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	38,964	37,004	78,841	58,347
General and administrative
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]
Total share-based compensation expense	$ 29,615	$ 29,555	$ 55,101	$ 45,243

Share-Based Compensation - Su_2

Share-Based Compensation - Summary of Share-Based Compensation Expense by Award Type (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total share-based compensation expense	$ 100,511	$ 95,361	$ 198,119	$ 150,323
Options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total share-based compensation expense	0	0	0	1
Employee stock purchase plan rights
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total share-based compensation expense	2,012	3,085	4,428	5,108
Restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total share-based compensation expense	$ 98,499	$ 92,276	$ 193,691	$ 145,214

Share-Based Compensation - Narr

Share-Based Compensation - Narrative (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of options granted (in shares)	0	0	0	0
Intrinsic value of options exercised	$ 1,800,000	$ 38,000,000	$ 13,300,000	$ 75,400,000
Unamortized share-based compensation expense	$ 0		$ 0
2013 Employee stock purchase plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Available for future grants (in shares)	6,202,244		6,202,244
Unrecognized share-based compensation expense	$ 2,000,000		$ 2,000,000
Unrecognized share-based compensation expense, remaining weighted-average vesting periods			4 months 24 days
Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized share-based compensation expense, remaining weighted-average vesting periods			2 years 10 months 24 days
Vesting period contractual term			4 years
Unrecognized share-based compensation expense	$ 550,000,000		$ 550,000,000
2013 Equity Incentive Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Available for future grants (in shares)	22,594,284		22,594,284
Key Employee Equity Bonus Plan | Restricted Stock Units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized share-based compensation expense, remaining weighted-average vesting periods			1 month 6 days
Unrecognized share-based compensation expense	$ 5,000,000		$ 5,000,000
Number of shares issued (in shares)	196,295		277,399
Share based compensation requisite service period recognition			4 months 24 days

Share-Based Compensation - Su_3

Share-Based Compensation - Summary of Stock Option Activity Plans (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	6 Months Ended	12 Months Ended
	Jun. 30, 2022	Dec. 31, 2021
Number of Options Outstanding
Beginning balance (in shares)	154
Exercised (in shares)	(122)
Canceled/forfeited (in shares)	0
Ending balance (in shares)	32	154
Vested and expected to vest (in shares)	32
Exercisable (in shares)	32
Weighted- Average Exercise Price Per Share
Beginning balance (in dollars per share)	$ 9.12
Exercised (in dollars per share)	8.29
Canceled/forfeited (in dollars per share)	0
Ending balance (in dollars per share)	12.27	$ 9.12
Vested and expected to vest (in dollars per share)	12.27
Exercisable (in dollars per share)	$ 12.27
Weighted- Average Contractual Term (in Years)
Outstanding	1 year	10 months 24 days
Vested and expected to vest	1 year
Exercisable	1 year
Aggregate Intrinsic Value (in thousands)
Outstanding	$ 1,284	$ 27,465
Vested and expected to vest	1,284
Exercisable	$ 1,284

Share-Based Compensation - Su_4

Share-Based Compensation - Summary of RSUs Activity (Details) - Restricted stock units $ / shares in Units, shares in Thousands, $ in Thousands	6 Months Ended
	Jun. 30, 2022 USD ($) $ / shares shares	Dec. 31, 2021 USD ($)
Number of RSUs Outstanding (in thousands)
Beginning balance (in shares) | shares	2,851
Granted (in shares) | shares	2,542
Released (in shares) | shares	(1,164)
Canceled/Forfeited (in shares) | shares	(451)
Ending balance (in shares) | shares	3,778
Weighted- Average Grant Date Fair Value Per Share
Beginning balance (in dollars per share) | $ / shares	$ 258.26
Granted (in dollars per share) | $ / shares	115.35
Released (in dollars per share) | $ / shares	162.67
Canceled/Forfeited (in dollars per share) | $ / shares	244.44
Ending balance (in dollars per share) | $ / shares	$ 193.21
Aggregate Intrinsic Value (in thousands)
Outstanding, balance | $	$ 197,450	$ 534,186

Income Taxes (Details)

Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Income Tax Disclosure [Abstract]
Provision for income taxes	$ 1,048	$ 410	$ 2,027	$ 850

Basic and Diluted Net Loss Pe_3

Basic and Diluted Net Loss Per Share - Computation of Company's Basic and Diluted Net (Loss) Income Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended				6 Months Ended
	Jun. 30, 2022	Mar. 31, 2022	Jun. 30, 2021	Mar. 31, 2021	Jun. 30, 2022	Jun. 30, 2021
Numerator
Net loss	$ (159,515)	$ (150,972)	$ (110,956)	$ (186)	$ (310,487)	$ (111,142)
Denominator
Weighted-average common shares outstanding for basic net loss per share (in shares)	95,130		91,181		94,854	90,909
Weighted-average common shares outstanding for diluted net loss per share (in shares)	95,130		91,181		94,854	90,909
Basic net loss per share (in dollars per share)	$ (1.68)		$ (1.22)		$ (3.27)	$ (1.22)
Diluted net loss per share (in dollars per share)	$ (1.68)		$ (1.22)		$ (3.27)	$ (1.22)

Basic and Diluted Net Loss Pe_4

Basic and Diluted Net Loss Per Share - Potential Shares of Common Stock Excluded from Diluted Weighted-Average Common Shares Outstanding (Details) - shares shares in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common shares excluded from diluted net loss per share (in shares)	4,536	4,125	4,266	4,064
Shares of common stock issuable under equity incentive plans outstanding
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common shares excluded from diluted net loss per share (in shares)	3,793	4,125	3,523	3,795
Shares of common stock related to convertible preferred stock
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common shares excluded from diluted net loss per share (in shares)	743	0	743	0
Shares of common stock related to convertible senior notes
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potential common shares excluded from diluted net loss per share (in shares)	0	0	0	269

Related Party Transactions (Det

Related Party Transactions (Details) - Google Inc. - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2022	Jun. 30, 2021	Jun. 30, 2022	Jun. 30, 2021	Dec. 31, 2021
Related Party Transaction [Line Items]
Total payables to related party	$ 3.8		$ 3.8		$ 3
Total expenses incurred from related party	$ 5.6	$ 6.3	$ 11.7	$ 11.2