Green Dot (GDOT) 10-Q 9 Aug 24 2024 Q2 Quarterly report Financial data

Cover Page

Cover Page - shares	6 Months Ended
	Jun. 30, 2024	Jul. 31, 2024
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2024
Document Transition Report	false
Entity File Number	001-34819
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	95-4766827
Entity Address, Address Line One	114 W 7th Street, Suite 240
Entity Address, City or Town	Austin,
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	78701
City Area Code	(626)
Local Phone Number	765-2000
Title of 12(b) Security	Class A Common Stock, $0.001 par value
Trading Symbol	GDOT
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding (in shares)		53,712,314
Entity Registrant Name	GREEN DOT CORP
Entity Central Index Key	0001386278
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	Q2
Amendment Flag	false

CONSOLIDATED BALANCE SHEETS

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Current assets:
Unrestricted cash and cash equivalents	$ 1,316,999	$ 682,263
Restricted cash	218	4,239
Investment securities available-for-sale, at fair value	62,339	33,859
Settlement assets	915,816	737,989
Accounts receivable, net	75,881	110,141
Prepaid expenses and other assets	51,734	69,419
Income tax receivable	1,839	0
Total current assets	2,424,826	1,637,910
Investment securities available-for-sale, at fair value	2,067,504	2,203,142
Loans to bank customers, net of allowance for credit losses of $17,360 and $11,383 as of June 30, 2024 and December 31, 2023, respectively	34,687	30,534
Prepaid expenses and other assets	253,824	221,656
Property, equipment, and internal-use software, net	175,210	179,376
Operating lease right-of-use assets	3,869	5,342
Deferred expenses	1,211	1,546
Net deferred tax assets	148,310	117,139
Goodwill and intangible assets	407,913	420,477
Total assets	5,517,354	4,817,122
Current liabilities:
Accounts payable	99,462	119,870
Deposits	3,904,994	3,293,603
Obligations to customers	368,590	314,278
Settlement obligations	67,542	57,001
Amounts due to card issuing banks for overdrawn accounts	84	225
Other accrued liabilities	124,645	91,239
Operating lease liabilities	2,650	3,369
Deferred revenue	6,064	6,343
Line of credit	62,000	61,000
Income tax payable	8,307	6,262
Total current liabilities	4,644,338	3,953,190
Other accrued liabilities	1,388	1,895
Operating lease liabilities	1,677	2,687
Total liabilities	4,647,403	3,957,772
Commitments and contingencies (Note 17)
Stockholders’ equity:
Class A common stock, $0.001 par value; 100,000 shares authorized as of June 30, 2024 and December 31, 2023; 53,707 and 52,816 shares issued and outstanding as of June 30, 2024 and December 31, 2023, respectively	54	53
Additional paid-in capital	392,810	375,980
Retained earnings	746,339	770,304
Accumulated other comprehensive loss	(269,252)	(286,987)
Total stockholders’ equity	869,951	859,350
Total liabilities and stockholders’ equity	$ 5,517,354	$ 4,817,122

CONSOLIDATED BALANCE SHEETS (Pa

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Statement of Financial Position [Abstract]
Allowance for loan losses	$ 17,360	$ 11,383
Common stock, par value (in usd per share)	$ 0.001	$ 0.001
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	53,707,000	52,816,000
Common stock, shares outstanding (in shares)	53,707,000	52,816,000

CONSOLIDATED STATEMENTS OF OPER

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Operating revenues:
Operating revenues	$ 392,456	$ 355,920	$ 831,733	$ 761,624
Interest income, net	14,665	9,956	27,376	20,632
Total operating revenues	407,121	365,876	859,109	782,256
Operating expenses:
Sales and marketing expenses	52,947	62,823	115,322	138,035
Compensation and benefits expenses	61,348	64,985	128,172	133,766
Processing expenses	207,896	153,126	403,562	298,180
Other general and administrative expenses	108,597	80,156	225,166	156,494
Total operating expenses	430,788	361,090	872,222	726,475
Operating (loss) income	(23,667)	4,786	(13,113)	55,781
Interest expense, net	1,272	238	2,729	1,882
Other expense, net	(4,530)	(2,224)	(6,340)	(5,248)
(Loss) income before income taxes	(29,469)	2,324	(22,182)	48,651
Income tax (benefit) expense	(754)	1,746	1,783	12,061
Net (loss) income	$ (28,715)	$ 578	$ (23,965)	$ 36,590
Basic (loss) earnings per common share (in usd per share)	$ (0.54)	$ 0.01	$ (0.45)	$ 0.70
Diluted (loss) earnings per common share (in usd per share)	$ (0.54)	$ 0.01	$ (0.45)	$ 0.70
Basic weighted-average common shares issued and outstanding (in shares)	53,452	52,193	53,197	52,004
Diluted weighted-average common shares issued and outstanding (in shares)	53,452	52,437	53,197	52,201
Card revenues and other fees
Operating revenues:
Operating revenues	$ 286,127	$ 242,107	$ 567,630	$ 481,973
Cash processing revenues
Operating revenues:
Operating revenues	56,744	53,846	163,550	155,669
Interchange revenues
Operating revenues:
Operating revenues	$ 49,585	$ 59,967	$ 100,553	$ 123,982

CONSOLIDATED STATEMENTS OF COMP

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Statement of Comprehensive Income [Abstract]
Net (loss) income	$ (28,715)	$ 578	$ (23,965)	$ 36,590
Other comprehensive income and loss
Unrealized holding income (loss), net of tax	18,414	(33,366)	17,735	2,931
Comprehensive (loss) income	$ (10,301)	$ (32,788)	$ (6,230)	$ 39,521

CONSOLIDATED STATEMENTS OF CHAN

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Class A Common Stock	Additional Paid-in Capital	Retained Earnings	Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2022		51,674
Beginning balance at Dec. 31, 2022	$ 781,481	$ 52	$ 340,575	$ 763,582	$ (322,728)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		667
Common stock issued under stock plans, net of withholdings and related tax effects	439		439
Stock-based compensation	19,798		19,798
Net (loss) income	36,590			36,590
Other comprehensive income (loss)	2,931				2,931
Ending balance (in shares) at Jun. 30, 2023		52,341
Ending balance at Jun. 30, 2023	841,239	$ 52	360,812	800,172	(319,797)
Beginning balance (in shares) at Mar. 31, 2023		51,994
Beginning balance at Mar. 31, 2023	860,600	$ 52	347,385	799,594	(286,431)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		347
Common stock issued under stock plans, net of withholdings and related tax effects	2,811		2,811
Stock-based compensation	10,616		10,616
Net (loss) income	578			578
Other comprehensive income (loss)	(33,366)				(33,366)
Ending balance (in shares) at Jun. 30, 2023		52,341
Ending balance at Jun. 30, 2023	841,239	$ 52	360,812	800,172	(319,797)
Beginning balance (in shares) at Dec. 31, 2023		52,816
Beginning balance at Dec. 31, 2023	859,350	$ 53	375,980	770,304	(286,987)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		891
Common stock issued under stock plans, net of withholdings and related tax effects	959	$ 1	958
Stock-based compensation	15,872		15,872
Net (loss) income	(23,965)			(23,965)
Other comprehensive income (loss)	17,735				17,735
Ending balance (in shares) at Jun. 30, 2024		53,707
Ending balance at Jun. 30, 2024	869,951	$ 54	392,810	746,339	(269,252)
Beginning balance (in shares) at Mar. 31, 2024		53,158
Beginning balance at Mar. 31, 2024	870,646	$ 53	383,205	775,054	(287,666)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Common stock issued under stock plans, net of withholdings and related tax effects (in shares)		549
Common stock issued under stock plans, net of withholdings and related tax effects	2,359	$ 1	2,358
Stock-based compensation	7,247		7,247
Net (loss) income	(28,715)			(28,715)
Other comprehensive income (loss)	18,414				18,414
Ending balance (in shares) at Jun. 30, 2024		53,707
Ending balance at Jun. 30, 2024	$ 869,951	$ 54	$ 392,810	$ 746,339	$ (269,252)

CONSOLIDATED STATEMENTS OF CASH

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Operating activities
Net (loss) income	$ (23,965)	$ 36,590
Adjustments to reconcile net (loss) income to net cash provided by operating activities:
Depreciation and amortization of property, equipment and internal-use software	32,259	27,587
Amortization of intangible assets	11,049	12,945
Provision for uncollectible overdrawn accounts from purchase transactions	11,261	5,529
Provision for loan losses	16,747	15,731
Stock-based compensation	15,872	19,798
Losses in equity method investments	7,459	7,611
Amortization of discount on available-for-sale investment securities	(1,133)	(1,129)
Impairment of long-lived assets	4,936	0
Other	(1,040)	(2,293)
Changes in operating assets and liabilities:
Accounts receivable, net	22,999	7,799
Prepaid expenses and other assets	12,936	16,023
Deferred expenses	335	12,755
Accounts payable and other accrued liabilities	12,021	(14,993)
Deferred revenue	(789)	(17,466)
Income tax receivable/payable	124	1,706
Other, net	(397)	(427)
Net cash provided by operating activities	120,674	127,766
Investing activities
Proceeds from maturities of available-for-sale securities	94,716	82,221
Proceeds from sales and calls of available-for-sale securities	95	56
Payments for property, equipment and internal-use software	(31,494)	(38,120)
Net changes in loans	(20,204)	(17,866)
Investment in TailFin Labs, LLC	(35,000)	(35,000)
Other investing activities	(330)	(872)
Net cash provided by (used in) investing activities	7,783	(9,581)
Financing activities
Borrowings on revolving line of credit	167,000	83,000
Repayments on revolving line of credit	(166,000)	(118,000)
Proceeds from exercise of options and ESPP purchases	2,719	3,415
Taxes paid related to net share settlement of equity awards	(1,760)	(2,976)
Net changes in deposits	613,273	(216,312)
Net changes in settlement assets and obligations to customers	(112,974)	(21,705)
Net cash provided by (used in) financing activities	502,258	(272,578)
Net increase (decrease) in unrestricted cash, cash equivalents and restricted cash	630,715	(154,393)
Unrestricted cash, cash equivalents and restricted cash, beginning of period	686,502	819,845
Unrestricted cash, cash equivalents and restricted cash, end of period	1,317,217	665,452
Cash paid for interest	6,360	2,721
Cash paid for income taxes	1,219	9,289
Unrestricted cash and cash equivalents	1,316,999	661,452
Restricted cash	218	4,000
Total unrestricted cash, cash equivalents and restricted cash, end of period	$ 1,317,217	$ 665,452

Organization

Organization	6 Months Ended
	Jun. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization	Organization Green Dot Corporation (“we,” “our,” or “us” refer to Green Dot Corporation and its consolidated subsidiaries) is a financial technology and registered bank holding company committed to giving all people the power to bank seamlessly, affordably, and with confidence. Our technology platform enables us to build products and features that address the most pressing financial challenges of consumers and businesses, transforming the way they manage and move money, and making financial empowerment more accessible for all. We offer a broad set of financial services to consumers and businesses including debit, checking, credit, prepaid, and payroll cards, as well as robust money processing services, such as tax refunds, cash deposits and disbursements. We were incorporated in Delaware in 1999 and became a bank holding company under the Bank Holding Company Act and a member bank of the Federal Reserve System in December 2011.

Summary of Significant Accounti

Summary of Significant Accounting Policies	6 Months Ended
	Jun. 30, 2024
Accounting Policies [Abstract]
Summary of Significant Accounting Policies	Summary of Significant Accounting Policies Basis of Presentation The accompanying unaudited consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America, or GAAP. We consolidated our wholly-owned subsidiaries and eliminated all significant intercompany balances and transactions. We have also prepared the accompanying unaudited consolidated financial statements in conformity with the instructions to Form 10-Q and Article 10 of Regulation S-X and, consequently, they do not include all of the annual disclosures required by GAAP. Reference is made to our Annual Report on Form 10-K for the year ended December 31, 2023 for additional disclosures, including a summary of our significant accounting policies. There have been no material changes to our significant accounting policies during the six months ended June 30, 2024, except as discussed further below. In our opinion, the accompanying unaudited consolidated financial statements contain all adjustments, consisting of normal and recurring items, necessary for the fair presentation of our financial position, results of operations and cash flows for the interim periods presented. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. Future events and their effects cannot be predicted with certainty; accordingly, accounting estimates require the exercise of judgment. These financial statements were prepared using information reasonably available as of June 30, 2024 and through the date of this report. The accounting estimates used in the preparation of our consolidated financial statements may change as new events occur, as more experience is acquired, as additional information is obtained, and as our operating environment changes. Actual results may differ from these estimates due to a variety of factors, including those identified under Part II, Item 1A. "Risk Factors" in this report. Goodwill We have historically performed our annual goodwill impairment assessment as of September 30, the last day of our third fiscal quarter. During the second quarter of fiscal year 2024, we voluntarily made the decision to change the date of our annual impairment assessment from September 30 to November 30. The change was made to align the annual goodwill impairment assessment date more closely with the timing of our annual and long-term budgeting cycles. We determined this change in accounting principle is preferable and will not affect our consolidated financial statements. This change is not applied retrospectively, as it is impracticable to do so because retrospective application would require application of significant estimates and assumptions with the use of hindsight. Accordingly, the change will be applied prospectively. We believe the change in goodwill impairment testing date does not represent a material change to our method of applying an accounting principle in light of our internal controls over financial reporting and requirements to assess goodwill impairment upon certain triggering events, and does not delay, accelerate or avoid any impairment charges. In addition, we last performed a quantitative assessment as of December 31, 2023 on each of our reporting units as an update to our September 30, 2023 annual test. As such, no more than 12 months will have elapsed between our previous assessment and our next annual assessment as of November 30, 2024. Recent Accounting Pronouncements In November 2023, the Financial Standards Accounting Board ("FASB") issued Accounting Standards Update ("ASU") 2023-07 "Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures" which expands annual and interim disclosure requirements for reportable segments, primarily through enhanced Note 2—Summary of Significant Accounting Policies (continued) disclosures about significant segment expenses. ASU 2023-07 is effective for our annual periods beginning January 1, 2024, and for interim periods beginning January 1, 2025, with early adoption permitted. We are currently evaluating the potential effect that the updated standard will have on our financial statement disclosures. In December 2023, the FASB issued ASU 2023-09 "Income Taxes (Topic 740): Improvements to Income Tax Disclosures" to expand the disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for our annual periods beginning January 1, 2025, with early adoption permitted. We are currently evaluating the potential effect that the updated standard will have on our financial statement disclosures.

Revenues

Revenues	6 Months Ended
	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Revenues	Revenues As discussed in Note 19 — Segment Informatio n, we determine our operating segments based on how our chief operating decision maker manages our operations, makes operating decisions and evaluates operating performance. Within our segments, we believe that the nature, amount, timing and uncertainty of our revenue and cash flows and how they are affected by economic factors can be further illustrated based on the timing in which revenue for each of our products and services is recognized. Our products and services are offered to customers within the United States and certain U.S. territories. The following tables disaggregate our revenues earned from external customers by each of our reportable segments: Three Months Ended June 30, 2024 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 69,608 $ 35,952 $ 55,906 $ 161,466 Transferred over time 24,443 205,779 768 230,990 Operating revenues (1) $ 94,051 $ 241,731 $ 56,674 $ 392,456 Three Months Ended June 30, 2023 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 85,971 $ 34,074 $ 49,179 $ 169,224 Transferred over time 39,971 145,930 795 186,696 Operating revenues (1) $ 125,942 $ 180,004 $ 49,974 $ 355,920 Six Months Ended June 30, 2024 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 140,472 $ 69,752 $ 161,949 $ 372,173 Transferred over time 51,586 406,420 1,554 459,560 Operating revenues (1) $ 192,058 $ 476,172 $ 163,503 $ 831,733 Six Months Ended June 30, 2023 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 176,778 $ 68,362 $ 146,702 $ 391,842 Transferred over time 85,791 282,478 1,513 369,782 Operating revenues (1) $ 262,569 $ 350,840 $ 148,215 $ 761,624 (1) Excludes net interest income, a component of total operating revenues, as it is outside the scope of ASC 606, Revenues. Also excludes the effects of inter-segment revenues. Note 3—Revenues (continued) Revenues recognized at a point in time are comprised of interchange fees, ATM fees, overdraft protection fees, other similar accountholder transaction-based fees, and substantially all of our cash processing revenues. Revenues recognized over time consists of new card fees, monthly maintenance fees, revenue earned from gift cards and substantially all BaaS (as defined herein) partner program management service fees. As presented on our consolidated balance sheets, we record deferred revenue for any upfront payments received in advance of our performance obligations being satisfied. These contract liabilities consist principally of unearned new card fees and monthly maintenance fees. We recognized approximately $0.7 million and $7.6 million in revenue for the three months ended June 30, 2024 and 2023, respectively, and $3.6 and $22.0 for the six months ended June 30, 2024 and 2023, respectively, that were included in deferred revenue at the beginning of the periods and did not recognize any revenue during these periods from performance obligations satisfied in previous periods. Substantially all of the deferred revenue balances at the beginning of the respective periods are recognized in the first half of each year. Changes in the deferred revenue balance are driven primarily by the amount of new card fees recognized during the period, and the degree to which these reductions to the deferred revenue balance are offset by the deferral of new card fees associated with cards sold during the period.

Investment Securities

Investment Securities	6 Months Ended
	Jun. 30, 2024
Investments, Debt and Equity Securities [Abstract]
Investment Securities	Investment Securities Our available-for-sale investment securities were as follows: Amortized cost Gross unrealized gains Gross unrealized losses Fair value (In thousands) June 30, 2024 Corporate bonds $ 10,000 $ — $ (277) $ 9,723 Agency bond securities 240,536 — (41,440) 199,096 Agency mortgage-backed securities 2,243,752 4 (345,863) 1,897,893 Municipal bonds 29,304 — (6,173) 23,131 Total investment securities $ 2,523,592 $ 4 $ (393,753) $ 2,129,843 December 31, 2023 Corporate bonds $ 10,000 $ — $ (374) $ 9,626 Agency bond securities 240,447 — (40,217) 200,230 Agency mortgage-backed securities 2,337,411 — (333,901) 2,003,510 Municipal bonds 29,408 — (5,773) 23,635 Total investment securities $ 2,617,266 $ — $ (380,265) $ 2,237,001 Note 4—Investment Securities (continued) As of June 30, 2024 and December 31, 2023, the gross unrealized losses and fair values of available-for-sale investment securities that were in unrealized loss positions were as follows: Less than 12 months 12 months or more Total fair value Total unrealized loss Fair value Unrealized loss Fair value Unrealized loss (In thousands) June 30, 2024 Corporate bonds $ — $ — $ 9,723 $ (277) $ 9,723 $ (277) Agency bond securities — — 199,096 (41,440) 199,096 (41,440) Agency mortgage-backed securities — — 1,895,674 (345,863) 1,895,674 (345,863) Municipal bonds — — 23,131 (6,173) 23,131 (6,173) Total investment securities $ — $ — $ 2,127,624 $ (393,753) $ 2,127,624 $ (393,753) December 31, 2023 Corporate bonds $ — $ — $ 9,626 $ (374) $ 9,626 $ (374) Agency bond securities — — 200,230 (40,217) 200,230 (40,217) Agency mortgage-backed securities — — 2,001,270 (333,901) 2,001,270 (333,901) Municipal bonds — — 23,636 (5,773) 23,636 (5,773) Total investment securities $ — $ — $ 2,234,762 $ (380,265) $ 2,234,762 $ (380,265) Our investments generally consist of highly rated securities, substantially all of which are directly or indirectly backed by the U.S. federal government, as our investment policy restricts our investments to highly liquid, low credit risk assets. As such, we have not recorded any meaningful credit-related impairment losses during the three and six months ended June 30, 2024 or 2023 on our available-for-sale investment securities. Unrealized losses as of June 30, 2024 and December 31, 2023 are the result of increases in interest rates as our investment portfolio is comprised predominantly of fixed rate securities. Almost all of the underlying securities within our investment portfolio were in an unrealized loss position as of June 30, 2024 and December 31, 2023 due to the timing of our investment purchases, as a significant portion of our investments were purchased prior to increases in interest rates by the Federal Reserve, and general volatility in market conditions. We do not currently intend to sell our investments, and we have determined that it is more likely than not that we will not be required to sell our investments before recovery of their amortized cost bases, which may be at maturity. As of June 30, 2024, the contractual maturities of our available-for-sale investment securities were as follows: Amortized cost Fair value (In thousands) Due in one year or less $ 63,001 $ 62,339 Due after one year through five years 71,312 63,406 Due after five years through ten years 144,224 117,751 Due after ten years 54,304 41,070 Mortgage and asset-backed securities 2,190,751 1,845,277 Total investment securities $ 2,523,592 $ 2,129,843 The expected payments on mortgage-backed and asset-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations.

Accounts Receivable

Accounts Receivable	6 Months Ended
	Jun. 30, 2024
Receivables [Abstract]
Accounts Receivable	Accounts Receivable Accounts receivable, net consisted of the following: June 30, 2024 December 31, 2023 (In thousands) Trade receivables $ 30,235 $ 29,786 Reserve for uncollectible trade receivables (102) (109) Net trade receivables 30,133 29,677 Overdrawn accountholder balances from purchase transactions 7,252 9,565 Reserve for uncollectible overdrawn accounts from purchase transactions (2,737) (5,281) Net overdrawn accountholder balances from purchase transactions 4,515 4,284 Accountholder fees 2,505 2,564 Receivables due from card issuing banks 1,767 1,768 Fee advances, net 3,913 41,974 Other receivables 33,048 29,874 Accounts receivable, net $ 75,881 $ 110,141 Activity in the reserve for uncollectible overdrawn accounts from purchase transactions consisted of the following: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Balance, beginning of period $ 4,143 $ 2,292 $ 5,281 $ 2,230 Provision for uncollectible overdrawn accounts from purchase transactions 3,638 4,341 11,261 5,529 Charge-offs (5,044) (3,941) (13,805) (5,067) Balance, end of period $ 2,737 $ 2,692 $ 2,737 $ 2,692

Loans to Bank Customers

Loans to Bank Customers	6 Months Ended
	Jun. 30, 2024
Loans and Leases Receivable Disclosure [Abstract]
Loans to Bank Customers	Loans to Bank Customers The following table presents total outstanding loans, gross of the related allowance for credit losses, and a summary of the related payment status: 30-59 Days Past Due 60-89 Days Past Due 90 Days or More Past Due Total Past Due Total Current or Less Than 30 Days Past Due Total Outstanding (In thousands) June 30, 2024 Residential $ — $ — $ — $ — $ 6,314 $ 6,314 Commercial — — — — 2,686 2,686 Installment — — — — 4,723 4,723 Consumer 1,852 — — 1,852 27,035 28,887 Secured credit card 829 746 2,283 3,858 5,579 9,437 Total loans $ 2,681 $ 746 $ 2,283 $ 5,710 $ 46,337 $ 52,047 Percentage of outstanding 5.2 % 1.4 % 4.4 % 11.0 % 89.0 % 100.0 % December 31, 2023 Residential $ — $ — $ — $ — $ 5,095 $ 5,095 Commercial — — — — 2,716 2,716 Installment — — — — 4,357 4,357 Consumer 2,066 — — 2,066 17,953 20,019 Secured credit card 796 774 2,575 4,145 5,585 9,730 Total loans $ 2,862 $ 774 $ 2,575 $ 6,211 $ 35,706 $ 41,917 Percentage of outstanding 6.8 % 1.9 % 6.1 % 14.8 % 85.2 % 100.0 % We offer an optional overdraft protection program service on certain demand deposit account programs that allows customers who opt-in and meet certain criteria to spend up to a pre-authorized amount in excess of their available account balance. When overdrawn, the purchase related balances due on these deposit accounts are reclassified as consumer loans. Fees due from our accountholders for our overdraft service are included as a component of accounts receivable. Overdrawn balances are unsecured and considered immediately due from the customer. Also included in consumer loans are advances made to taxpayers under our tax advance program. These loan balances generally fluctuate over the first half of each year due to the seasonal nature of these advances. A portion of our secured credit card portfolio is classified as loans held for sale. These loans are included in the long-term portion of prepaid and other assets on our consolidated balance sheets. Changes in valuation allowances are recorded as a component of other income and expenses on our consolidated statement of operations. As of June 30, 2024 and December 31, 2023, the fair value of the loans held for sale amounted to approximately $4.3 million and $4.7 million, respectively. Nonperforming Loans The following table presents the carrying value, gross of the related allowance for credit losses, of our nonperforming loans. See Note 2 — Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2023 for further information on the criteria for classification as nonperforming. June 30, 2024 December 31, 2023 (In thousands) Residential $ 42 $ 49 Installment — 79 Secured credit card 2,283 2,575 Total loans $ 2,325 $ 2,703 Note 6—Loans to Bank Customers (continued) Credit Quality Indicators We closely monitor and assess the credit quality and credit risk of our loan portfolio on an ongoing basis. We continuously review and update loan risk classifications. We evaluate our loans using non-classified or classified as the primary credit quality indicator. Classified loans include those designated as substandard, doubtful, or loss, consistent with regulatory guidelines. Secured credit card loans are considered classified if they are greater than 90 days past due. However, our secured credit card portfolio is collateralized by cash deposits made by each accountholder in an amount equal to the user's available credit limit, which mitigates the risk of any significant credit losses we expect to incur. The table below presents the carrying value, gross of the related allowance for credit losses, of our loans within the primary credit quality indicators related to our loan portfolio: June 30, 2024 December 31, 2023 Non-Classified Classified Non-Classified Classified (In thousands) Residential $ 6,272 $ 42 $ 5,046 $ 49 Commercial 2,686 — 2,716 — Installment 4,585 138 4,278 79 Consumer 28,887 — 20,019 — Secured credit card 7,154 2,283 7,155 2,575 Total loans $ 49,584 $ 2,463 $ 39,214 $ 2,703 Allowance for Credit Losses Activity in the allowance for credit losses on our loan portfolio consisted of the following: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Balance, beginning of period $ 10,376 $ 13,254 $ 11,383 $ 9,078 Provision for loans 11,959 5,480 16,747 15,731 Loans charged off (5,041) (6,146) (10,900) (12,246) Recoveries of loans previously charged off 66 53 130 78 Balance, end of period $ 17,360 $ 12,641 $ 17,360 $ 12,641

Equity Method Investments

Equity Method Investments	6 Months Ended
	Jun. 30, 2024
Equity Method Investments and Joint Ventures [Abstract]
Equity Method Investments	Equity Method Investments On January 2, 2020, we effectuated our agreement with Walmart to jointly establish a new fintech accelerator under the name TailFin Labs, LLC (“TailFin Labs”), with a mission to develop innovative products, services and technologies that sit at the intersection of retail shopping and consumer financial services. The entity is majority-owned by Walmart and focuses on developing tech-enabled solutions to integrate omni-channel retail shopping and financial services. We hold a 20% ownership interest in the entity, in exchange for annual capital contributions of $35.0 million per year from January 2020 through January 2024. Our final payment under this commitment was made in January 2024. We account for our investment in TailFin Labs under the equity method of accounting in accordance with ASC 323 , Investments – Equity Method and Joint Ventures . Under the equity method of accounting, the initial investment is recorded at cost and the investment is subsequently adjusted for, among other things, its proportionate share of earnings or losses. However, given the capital structure of the TailFin Labs arrangement, we apply the Hypothetical Liquidation Book Value ("HLBV") method to determine the allocation of profits and losses since our liquidation rights and priorities, as defined by the agreement, differ from our underlying ownership interest. The HLBV method calculates the proceeds that would be attributable to each partner in an investment based on the liquidation provisions of the agreement if the partnership was to be liquidated at book value as of the balance sheet date. Each partner’s allocation of income or loss in the period is equal to the change in the amount of net equity they are legally able to claim based on a hypothetical liquidation of the entity at the end of a reporting period compared to the beginning of that period, adjusted for any capital transactions. Note 7—Equity Method Investments (continued) Any future economic benefits derived from products or services developed by TailFin Labs will be negotiated on a case-by-case basis between the parties. As of June 30, 2024 and December 31, 2023, our net investment in TailFin Labs amounted to approximately $136.6 million and $109.5 million, respectively, and is included in the long-term portion of prepaid expenses and other assets on our consolidated balance sheets. We recorded equity in losses from TailFin Labs of $4.8 million and $3.1 million for the three months ended June 30, 2024 and 2023, respectively, and $7.9 million and $7.2 million for the six months ended June 30, 2024 and 2023, respectively. These amounts are recorded as a component of other income and expense on our consolidated statements of operations. Our equity method investments also include an investment held by our bank, which amounted to $3.3 million and $3.5 million at June 30, 2024 and December 31, 2023, respectively. Equity in earnings from this investment for the three and six months ended June 30, 2024 and 2023 were not significant.

Deposits

Deposits	6 Months Ended
	Jun. 30, 2024
Deposits [Abstract]
Deposits	Deposits Deposits are categorized as non-interest bearing or interest-bearing deposit accounts as follows: June 30, 2024 December 31, 2023 (In thousands) Non-interest bearing deposit accounts $ 3,802,186 $ 3,214,881 Interest-bearing deposit accounts Checking accounts 86,474 61,679 Savings 6,282 6,077 Secured card deposits 4,145 4,967 Time deposits, denominations greater than or equal to $250 2,163 1,998 Time deposits, denominations less than $250 3,744 4,001 Total interest-bearing deposit accounts 102,808 78,722 Total deposits $ 3,904,994 $ 3,293,603 The scheduled contractual maturities for total time deposits are presented in the table below: June 30, 2024 (In thousands) Due in 2024 $ 2,024 Due in 2025 1,062 Due in 2026 807 Due in 2027 1,038 Due in 2028 924 Thereafter 52 Total time deposits $ 5,907

Debt

Debt	6 Months Ended
	Jun. 30, 2024
Debt Disclosure [Abstract]
Debt	Debt In October 2019, we entered into a secured credit agreement with Wells Fargo Bank, National Association, and other lenders party thereto. The credit agreement provides for a $100.0 million five-year revolving line of credit (the "2019 Revolving Facility"), maturing in October 2024. We use the proceeds of any borrowings under the 2019 Revolving Facility for working capital and other general corporate purposes, subject to the terms and conditions set forth in the credit agreement. We classify amounts outstanding on our consolidated balance sheets based on the remaining duration of the credit facility, however, we may make voluntary repayments at any time prior to maturity. As of June 30, 2024, the outstanding balance on the 2019 Revolving Facility was $62 million, with $38 million available for use. In March 2023, we amended the terms of our agreement to replace LIBOR with the Secured Overnight Financing Rate ("SOFR"). At our election, loans made under the credit agreement bear interest at 1) an adjusted SOFR rate (the “SOFR Rate") or 2) a base rate determined by reference to the highest of (a) the United States federal funds rate plus 0.50%, (b) the Wells Fargo prime rate, and (c) an adjusted SOFR rate plus 1.0% (the “Base Rate"), plus in either case, an applicable margin. The applicable margin for borrowings depends on our total leverage ratio and varies from 1.25% to 2.00% for SOFR Rate loans and 0.25% to 1.00% for Base Rate loans. The interest rate on our outstanding balance as of June 30, 2024 was approximately 7.08%. We also pay a commitment fee, which varies from 0.20% to 0.35% per annum on the actual daily unused portions of the 2019 Revolving Facility. Letter of credit fees are payable in respect of outstanding letters of credit at a rate per annum equal to the applicable margin for SOFR Rate loans. The 2019 Revolving Facility contains certain affirmative and negative covenants including negative covenants that limit or restrict, among other things, liens, indebtedness, investments and acquisitions, mergers and fundamental changes, asset sales, restricted payments, changes in the nature of the business, transactions with affiliates and other matters customarily restricted in such agreements. We must also maintain a minimum fixed charge coverage ratio and a maximum consolidated leverage ratio at the end of each fiscal quarter, as set forth in the credit agreement. At June 30, 2024, we were in compliance with all such covenants. If an event of default shall occur and be continuing under the facility, the commitments may be terminated and the principal amounts outstanding under the 2019 Revolving Facility, together with all accrued unpaid interest and other amounts owing in respect thereof, may be declared immediately due and payable. We incurred total cash interest expense during the three months ended June 30, 2024 and 2023 of approximately $1.2 million and $0.2 million, respectively and during the six months ended June 30, 2024 and 2023 of $2.7 million and $1.8 million, respectively.

Income Taxes

Income Taxes	6 Months Ended
	Jun. 30, 2024
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes Income tax expense for the six months ended June 30, 2024 and 2023 differs from the amount computed by applying the statutory federal income tax rate to income before income taxes. The sources and tax effects of the differences are as follows: Six Months Ended June 30, 2024 2023 U.S. federal statutory tax rate 21.0 % 21.0 % State income taxes, net of federal tax benefit 11.5 1.5 Foreign tax rate differential 2.9 (0.6) General business credits 24.9 (3.3) IRC 162(m) limitation 7.5 1.8 Stock-based compensation (12.6) 4.7 Bank owned life insurance income 8.7 (1.4) Bank owned life insurance surrender (3.1) — Nondeductible expenses and penalties (65.5) 0.5 Global intangible low-tax income tax (3.2) 0.7 Other (0.1) (0.1) Effective tax rate (8.0) % 24.8 % Note 10—Income Taxes (continued) The effective tax rate for the six months ended June 30, 2024 and 2023 differs from the statutory federal income tax rate of 21%, primarily due to state income taxes, net of federal tax benefits, general business credits, stock-based compensation, nondeductible expenses and penalties, cash surrender value growth in bank owned life insurance policies, and the Internal Revenue Code (the "IRC") 162(m) limitation on the deductibility of executive compensation. The net decrease in the effective tax rate for the six months ended June 30, 2024 as compared to the six months ended June 30, 2023 is primarily due to the impact of a decrease of $2.5 million in the amount of compensation expense that was subject to the IRC 162(m) limitation on the deductibility of certain executive compensation, a decrease of $3.3 million in state income taxes, net of federal benefits, and the impact of general business credits. These decreases were partially offset by a $0.5 million increase in tax expense associated with shortfalls from stock-based compensation, an increase in tax expense due to nondeductible expenses and penalties, and the initiated surrender of a portion of our existing bank owned life insurance policies which resulted in a tax charge of $0.5 million and a surrender penalty of $0.2 million during the six months ended June 30, 2024. We recognized a discrete tax expense related to tax shortfalls from stock-based compensation of $2.8 million for the six months ended June 30, 2024, compared to a $2.3 million discrete tax expense for the prior year comparable period. The increase in nondeductible expenses and penalties for the six months ended June 30, 2024 is primarily related to the tax effect associated with the civil money penalty accrual for our consent order received from the Federal Reserve Board discussed in Note 17 - Commitments and Contingencies. We have made a policy election to account for Global Intangible Low-Taxed Income ("GILTI") in the year the GILTI tax is incurred. For the six months ended June 30, 2024 and 2023, the provision for GILTI tax expense was not material to our financial statements. We establish a valuation allowance when we consider it more-likely-than-not that some portion or all of the deferred tax assets will not be realized. As of June 30, 2024 and 2023, we did not have a valuation allowance on any of our deferred tax assets as we believe it is more-likely-than-not that we will realize the benefits of our deferred tax assets. We are subject to examination by the Internal Revenue Service, or IRS, and various state tax authorities. We remain subject to examination of our federal income tax returns for the years ended December 31, 2017 through 2023. We generally remain subject to examination of our various state income tax returns for a period of four As of June 30, 2024, we had federal net operating loss carryforwards of approximately $13.1 million and state net operating loss carryforwards of approximately $108.1 million, which will be available to offset future income. If not used, the federal net operating losses will expire between 2029 and 2035. Of our total state net operating loss carryforwards, approximately $59.0 million will expire between 2026 and 2042, while the remaining balance of approximately $49.1 million does not expire and carries forward indefinitely. The net operating losses are subject to an annual IRC Section 382 limitation, which restricts their utilization against taxable income in future periods. In addition, we have state business tax credits of approximately $21.2 million that can be carried forward indefinitely and other state business tax credits of approximately $0.6 million that will start to expire on December 31, 2024 and continue to expire through December 31, 2027. As of June 30, 2024 and December 31, 2023, we had a liability of $13.4 million and $12.1 million, respectively, for unrecognized tax benefits related to various federal and state income tax matters excluding interest, penalties and related tax benefits. The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is as follows: Note 10—Income Taxes (continued) Six Months Ended June 30, 2024 2023 (In thousands) Beginning balance $ 12,109 $ 11,178 Increases related to positions taken during prior years 1,380 1,260 Decreases related to positions settled with tax authorities (86) (90) Ending balance $ 13,403 $ 12,348 The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate $ 12,897 $ 11,899 As of June 30, 2024 and 2023, we recognized accrued interest and penalties related to unrecognized tax benefits of approximately $1.6 million and $1.2 million, respectively.

Stockholders' Equity

Stockholders' Equity	6 Months Ended
	Jun. 30, 2024
Equity [Abstract]
Stockholders' Equity	Stockholders' Equity Stock Repurchase Program

Stock-Based Compensation

Stock-Based Compensation	6 Months Ended
	Jun. 30, 2024
Share-Based Payment Arrangement [Abstract]
Stock-Based Compensation	Stock-Based Compensation We currently grant restricted stock unit awards to employees, directors and non-employee consultants under our 2010 Equity Incentive Plan and from time to time may also grant stock option awards. Through our 2010 Employee Stock Purchase Plan, employees are also able to purchase shares of our Class A common stock at a discount through payroll deductions. We have reserved shares of our Class A common stock for issuance under these plans. The total stock-based compensation expense recognized was $7.2 million and $10.6 million for the three months ended June 30, 2024 and 2023, respectively, and $15.9 million and $19.8 million for the six months ended June 30, 2024 and 2023, respectively. Restricted Stock Units Restricted stock unit activity for awards subject to only service conditions was as follows for the six months ended June 30, 2024: Shares Weighted-Average Grant-Date Fair Value (In thousands, except per share data) Outstanding at December 31, 2023 2,049 $ 21.66 Restricted stock units granted 2,141 9.08 Restricted stock units vested (704) 24.55 Restricted stock units canceled (156) 21.93 Outstanding at June 30, 2024 3,330 $ 12.95 Performance-Based Restricted Stock Units Performance-based restricted stock unit activity for the six months ended June 30, 2024 was as follows: Shares Weighted-Average Grant-Date Fair Value (In thousands, except per share data) Outstanding at December 31, 2023 988 $ 22.88 Performance restricted stock units granted 996 8.98 Performance restricted stock units vested (2) 50.23 Performance restricted stock units canceled (82) 25.12 Outstanding at June 30, 2024 1,900 $ 15.48 Note 12—Stock-Based Compensation (continued) We grant performance-based restricted stock units to certain employees that are subject to the attainment of pre-established internal performance conditions, market conditions, or a combination thereof (collectively referred to herein as "performance-based restricted stock units"). The actual number of shares subject to the award is determined at the end of the performance period and may range from 0% to 200% of the target shares granted depending upon the terms of the award. Compensation expense related to these awards is recognized using the accelerated attribution method over the vesting period based on the grant date fair value of the award. Stock Options Total stock option activity for the six months ended June 30, 2024 was as follows: Options Weighted-Average Exercise Price (In thousands, except per share data) Outstanding at December 31, 2023 1,010 $ 23.78 Options canceled (10) 18.80 Outstanding at June 30, 2024 1,000 $ 23.83 Exercisable at June 30, 2024 1,000 $ 23.83

Earnings (Loss) per Common Shar

Earnings (Loss) per Common Share	6 Months Ended
	Jun. 30, 2024
Earnings Per Share [Abstract]
Earnings (Loss) per Common Share	Earnings (Loss) per Common Share The calculation of basic and diluted earnings and loss per share ("EPS") was as follows: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands, except per share data) Basic earnings (loss) per Class A common share Numerator: Net (loss) income $ (28,715) $ 578 $ (23,965) $ 36,590 Denominator: Weighted-average Class A shares issued and outstanding 53,452 52,193 53,197 52,004 Basic (loss) earnings per Class A common share $ (0.54) $ 0.01 $ (0.45) $ 0.70 Diluted earnings (loss) per Class A common share Numerator: Net (loss) income allocated to Class A common stockholders $ (28,715) $ 578 $ (23,965) $ 36,590 Denominator: Weighted-average Class A shares issued and outstanding 53,452 52,193 53,197 52,004 Dilutive potential common shares: Service-based restricted stock units — 192 — 135 Performance-based restricted stock units — 41 — 52 Employee stock purchase plan — 11 — 10 Diluted weighted-average Class A shares issued and outstanding 53,452 52,437 53,197 52,201 Diluted (loss) earnings per Class A common share $ (0.54) $ 0.01 $ (0.45) $ 0.70 For the periods presented, we excluded certain restricted stock units and stock options outstanding, which could potentially dilute basic EPS in the future, from the computation of diluted EPS as their effect was anti-dilutive. Additionally, we have excluded any performance-based restricted stock units where the performance contingency has not been met as of the end of the period, or whereby the result of including such awards was anti-dilutive. Note 13—Earnings (Loss) per Common Share (continued) The following table shows the weighted-average number of anti-dilutive shares excluded from the diluted EPS calculation: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Class A common stock Options to purchase Class A common stock 1,005 1,027 1,007 1,094 Service-based restricted stock units 1,028 754 1,139 866 Performance-based restricted stock units 41 444 45 332 Total 2,074 2,225 2,191 2,292

Fair Value Measurements

Fair Value Measurements	6 Months Ended
	Jun. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value Measurements	Fair Value Measurements Under applicable accounting guidance, fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. We determine the fair values of our financial instruments based on the fair value hierarchy established under applicable accounting guidance, which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. There are three levels of inputs used to measure fair value. For more information regarding the fair value hierarchy and how we measure fair value, see Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2023. As of June 30, 2024 and December 31, 2023, our assets carried at fair value on a recurring basis were as follows: Level 1 Level 2 Level 3 Total Fair Value June 30, 2024 (In thousands) Assets Investment securities: Corporate bonds $ — $ 9,723 $ — $ 9,723 Agency bond securities — 199,096 — 199,096 Agency mortgage-backed securities — 1,897,893 — 1,897,893 Municipal bonds — 23,131 — 23,131 Loans held for sale — — 4,274 4,274 Total assets $ — $ 2,129,843 $ 4,274 $ 2,134,117 December 31, 2023 Assets Investment securities: Corporate bonds $ — $ 9,626 $ — $ 9,626 Agency bond securities — 200,230 — 200,230 Agency mortgage-backed securities — 2,003,510 — 2,003,510 Municipal bonds — 23,635 — 23,635 Loans held for sale — — 4,735 4,735 Total assets $ — $ 2,237,001 $ 4,735 $ 2,241,736 We based the fair value of our fixed income securities held as of June 30, 2024 and December 31, 2023 on quoted prices in active markets for similar assets. We had no transfers between Level 1, Level 2 or Level 3 assets or liabilities during the three and six months ended June 30, 2024 or 2023.

Fair Value of Financial Instrum

Fair Value of Financial Instruments	6 Months Ended
	Jun. 30, 2024
Fair Value Disclosures [Abstract]
Fair Value of Financial Instruments	Fair Value of Financial Instruments The following describes the valuation technique for determining the fair value of financial instruments, whether or not such instruments are carried at fair value on our consolidated balance sheets. Short-term Financial Instruments Our short-term financial instruments consist principally of unrestricted and restricted cash and cash equivalents, settlement assets and obligations, and obligations to customers . These financial instruments are short-term in nature, and, accordingly, we believe their carrying amounts approximate their fair values. Under the fair value hierarchy, these instruments are classified as Level 1. Investment Securities The fair values of investment securities have been derived using methodologies referenced in Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2023 . Under the fair value hierarchy, our investment securities are classified as Level 2. Loans We determined the fair values of loans by discounting both principal and interest cash flows expected to be collected using a discount rate commensurate with the risk that we believe a market participant would consider in determining fair value. Under the fair value hierarchy, our loans are classified as Level 3. Deposits The fair value of demand and interest checking deposits and savings deposits is the amount payable on demand at the reporting date. We determined the fair value of time deposits by discounting expected future cash flows using market-derived rates based on our market yields on certificates of deposit, by maturity, at the measurement date. Under the fair value hierarchy, our deposits are classified as Level 2. Debt The fair value of our revolving line of credit is based on borrowing rates currently available to a market participant for loans with similar terms or maturity. The carrying amount of our outstanding revolving line of credit approximates fair value because the base interest rate charged varies with market conditions and the credit spread is commensurate with current market spreads for issuers of similar risk. The fair value of the revolving line of credit is classified as a Level 2 liability in the fair value hierarchy. Fair Value of Financial Instruments The carrying values and fair values of certain financial instruments that were not carried at fair value, excluding short-term financial instruments for which the carrying value approximates fair value, at June 30, 2024 and December 31, 2023 are presented in the table below. June 30, 2024 December 31, 2023 Carrying Value Fair Value Carrying Value Fair Value (In thousands) Financial Assets Loans to bank customers, net of allowance $ 34,687 $ 34,473 $ 30,534 $ 30,307 Financial Liabilities Deposits $ 3,904,994 $ 3,904,936 $ 3,293,603 $ 3,293,526

Leases

Leases	6 Months Ended
	Jun. 30, 2024
Leases [Abstract]
Leases	Leases Our leases consist of operating lease agreements principally related to our corporate and subsidiary office locations. Currently, we do not enter into any financing lease agreements. Our leases have remaining lease terms of less than 1 year to approximately 9 years, most of which generally include renewal options of varying terms. Our total lease expense amounted to approximately $0.9 million for each of the three months ended June 30, 2024 and 2023 and $1.8 million and $1.9 million for the six months ended June 30, 2024 and 2023, respectively. Our lease expense is generally based on fixed payments stated within the agreements. Any variable payments for non-lease components and other short term lease expenses are not considered material. Additional Information Additional information related to our right of use assets and related lease liabilities is as follows: June 30, 2024 Cash paid for operating lease liabilities (in thousands) $ 1,833 Weighted average remaining lease term (years) 4.17 Weighted average discount rate 5.1 % Maturities of our operating lease liabilities as of June 30, 2024 are as follows: Operating Leases (In thousands) Remainder of 2024 $ 1,783 2025 1,197 2026 280 2027 248 2028 255 Thereafter 1,131 Total 4,894 Less: imputed interest (568) Total lease liabilities $ 4,326

Commitments and Contingencies

Commitments and Contingencies	6 Months Ended
	Jun. 30, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies In the ordinary course of business, we are a party to various legal proceedings, including, from time to time, regulatory, supervisory, and governmental matters as well as actions which are asserted to be maintainable as class action suits, employment claims, and or enforcement actions. We review these actions on an ongoing basis to determine whether it is probable and estimable that a loss has occurred and use that information when making accrual and disclosure decisions. We have provided reserves where necessary for all claims and, based on current knowledge and in part upon the advice of legal counsel, all matters are believed to be adequately covered by insurance, or, if not covered, would not be likely to have a material adverse impact on our financial condition or results of operations. Nonetheless, given the inherent unpredictability of these matters, an adverse outcome could, from time to time, have a material adverse impact on our financial condition or results of operations. As previously disclosed, on July 19, 2024, we and our subsidiary bank received a consent order from the Federal Reserve Board relating principally to various aspects of compliance risk management, including consumer compliance and compliance with anti-money laundering regulations. Included in the consent order was a civil money penalty related to these issues in the amount of $44 million which was subsequently paid in July 2024. We previously accrued an estimated liability of $20 million related to the consent order during the three months ended December 31, 2023, and the remaining portion was accrued during the three months ended June 30, 2024. Other Litigation and Claims On October 27, 2023, a putative class action, Hester v. Green Dot Corporation , was filed in District Court for Travis County, Texas, alleging plaintiff was unable to access funds in his account for an extended period, and that other customers were similarly blocked access. The complaint purported to assert three causes of action (for breach of contract, breach of fiduciary duty, and a statutory claim for deceptive trade practices). The proposed class comprised all Texas residents and GO2bank customers or accountholders who “had their accounts or funds Note 17—Commitments and Contingencies (continued) blocked, closed, or otherwise restricted” for more than 72 hours at any time during the four years (or the length of the longest applicable statute of limitations for any asserted claim) immediately preceding the filing of this action continuing through the date of judgment. On March 29, 2024, the court granted our motion to compel arbitration and stay all proceedings based on the express language of the contract, which motion had been filed in November 2023. The court further concluded that the “the contract’s prohibition on class and other non-individual claims is valid and enforceable." On May 28, 2024, the court thereafter entered an order formally confirming the earlier ruling and staying the case. On August 6, 2024, the parties jointly requested the court to dismiss the suit with prejudice. On December 18, 2019, an alleged class action entitled Koffsmon v. Green Dot Corp., et al. , No. 19-cv-10701-DDP-E, was filed in the United States District Court for the Central District of California, against us and two of our former officers. The suit asserts purported claims under Sections 10(b) and 20(a) of the Exchange Act for allegedly misleading statements regarding our business strategy. Plaintiff alleges that defendants made statements that were misleading because they allegedly failed to disclose details regarding our customer acquisition strategy and its impact on our financial performance. The suit is purportedly brought on behalf of purchasers of our securities between May 9, 2018 and November 7, 2019, and seeks compensatory damages, fees and costs. On October 6, 2021, the Court appointed the New York Hotel Trades Council & Hotel Association of New York City, Inc. Pension Fund as lead plaintiff, and on April 1, 2022, plaintiff filed its First Amended Complaint. Defendants filed a motion to dismiss the First Amended Complaint on May 31, 2022, and the motion was denied on March 29, 2024. On February 18, 2020, a putative shareholder derivative action entitled Hellman v. Streit, et al. , No. 20-cv-01572-SVW-PVC was filed, purportedly on behalf of the company, in United States District Court for the Central District of California, against certain of our current and former officers and directors. The suit asserts claims for breach of fiduciary duty and unjust enrichment, as well as claims under Sections 10(b), 14(a) and 20(a) of the Exchange Act, based largely on the allegations made in the Koffsmon action. The Hellman action seeks to recover, among other things, unspecified compensatory damages on behalf of the company. Pursuant to a stipulated agreement between the parties, the Hellman action is stayed through the close of discovery in the Koffsmon action. On July 15, 2024, a putative shareholder derivative action entitled DiBlasio v. Streit, et al. , No. 24-cv-05924 was filed, purportedly on behalf of the company, in the United States District Court for the Central District of California, against certain of our current and former officers and directors. The suit asserts claims for breach of fiduciary duty, abuse of control, and unjust enrichment, as well as claims under Section 14(a) of the Exchange Act, based on the allegations made in Koffsmon action, and on the proposed consent order from the Federal Reserve Board. The DiBlasio action seeks to recover, among other things, unspecified compensatory damages on behalf of the company. Due to the inherent uncertainties of litigation, we cannot accurately predict the ultimate outcome of these matters. Given the uncertainty of litigation and the preliminary stage of these claims, we are currently unable to estimate the probability of the outcome of these actions or the range of reasonably possible losses, if any, or the impact on our results of operations, financial condition or cash flows, except as disclosed. Other Legal Matters We monitor the laws of all 50 states to identify state laws or regulations that apply (or may apply) to our products and services. We have obtained money transmitter licenses (or similar such licenses) where applicable, based on advice of counsel or when we have been requested to do so. If we were found to be in violation of any laws and regulations governing banking, money transmitters, electronic fund transfers, or money laundering in the United States or abroad, we could be subject to penalties or could be forced to change our business practices. From time to time, we enter into contracts containing provisions that contingently require us to indemnify various parties against claims from third parties. These contracts primarily relate to: (i) contracts with our card issuing banks, under which we are responsible to them for any unrecovered overdrafts on accountholders’ balances; (ii) certain real estate leases, under which we may be required to indemnify property owners for environmental and other liabilities, and other claims arising from our use of the premises; (iii) certain agreements with our officers, directors, and employees, under which we may be required to indemnify these persons for liabilities arising out of their relationship with us; and (iv) contracts under which we may be required to indemnify our retail distributors, suppliers, vendors and other parties with whom we have contracts against claims arising from certain of our actions, omissions, violations of law and/or infringement of patents, trademarks, copyrights and/or other intellectual property rights. Note 17—Commitments and Contingencies (continued) Generally, a maximum obligation under these contracts is not explicitly stated. Because the obligated amounts associated with these types of agreements are not explicitly stated, the overall maximum amount of the obligation cannot be reasonably estimated. With the exception of overdrafts on accountholders’ balances, historically, we have not been required to make payments under these and similar contingent obligations, and no liabilities have been recorded for these obligations in our consolidated balance sheets. For additional information regarding overdrafts on accountholders’ balances, refer to Note 5 — Accounts Receivable.

Significant Retailer and Partne

Significant Retailer and Partner Concentration	6 Months Ended
	Jun. 30, 2024
Risks and Uncertainties [Abstract]
Significant Retailer and Partner Concentration	Significant Retailer and Partner Concentration A credit concentration may exist if customers are involved in similar industries, economic sectors, and geographic regions. Our retail distributors operate in similar economic sectors, but diverse domestic geographic regions. The loss of a significant retail distributor could have a material adverse effect upon our card sales, profitability, and revenue growth. Revenues derived from our products sold at retail distributors constituting at least 10% of our total operating revenues were as follows: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Walmart 10% 17% 10% 17% In addition, approximately 54% and 41% of our total operating revenues for the three months ended June 30, 2024 and 2023, respectively, and 50% and 36% for the six months ended June 30, 2024 and 2023, respectively, were generated from a single BaaS partner, but without a corresponding concentration to our gross profit for the respective periods.

Segment Information

Segment Information	6 Months Ended
	Jun. 30, 2024
Segment Reporting [Abstract]
Segment Information	Segment Information Our Chief Operating Decision Maker (our "CODM" who is our Chief Executive Officer) organizes and manages our businesses primarily on the basis of the channels in which our product and services are offered and uses net revenue and segment profit to assess profitability. Segment profit reflects each segment's net revenue less direct costs, such as sales and marketing expenses, processing expenses, third-party call center support and transaction losses. Our operations are aggregated amongst three reportable segments: 1) Consumer Services, 2) Business to Business ("B2B") Services, and 3) Money Movement Services. Our Consumer Services segment consists of revenues and expenses derived from deposit account programs, such as consumer checking accounts, prepaid cards, secured credit cards, and gift cards that we offer to consumers (i) through distribution arrangements with more than 90,000 retail locations and thousands of neighborhood Financial Service Center locations (the "Retail channel"), and (ii) directly through various marketing channels, such as online search engine optimization, online displays, direct mail campaigns, mobile advertising, and affiliate referral programs (the "Direct channel"). Our B2B Services segment consists of revenues and expenses derived from (i) our partnerships with some of the United States' most prominent consumer and technology companies that make our banking products and services available to their consumers, partners and workforce through integration with our banking platform (the "Banking-as-a-Service", or "BaaS channel"), and (ii) a comprehensive payroll platform that we offer to corporate enterprises (the "Employer channel") to facilitate payments for today’s workforce. Our products and services in this segment include deposit account programs, such as consumer and small business checking accounts and prepaid cards, as well as our disbursements services utilized by our partners. Our Money Movement Services segment consists of revenues and expenses generated on a per transaction basis from our services that specialize in facilitating the movement of cash on behalf of consumers and businesses, such as money processing services and tax refund processing services. Our money processing services, such as cash deposit and disbursements, are marketed to third-party banks, program managers, and other companies seeking cash deposit and disbursement capabilities for their customers. Those customers, including our own accountholders, can access our cash deposit and disbursement services at any of the locations within our network of retail distributors and neighborhood Financial Service Centers. We market our tax-related financial services through a network of tax preparation franchises, independent tax professionals and online tax preparation providers. Note 19—Segment Information (continued) Our Corporate and Other segment primarily consists of net interest income, certain other investment income earned by our bank, interest profit sharing arrangements with certain BaaS partners (a reduction of revenue), eliminations of inter-segment revenues and expenses, and unallocated corporate expenses, which include our fixed expenses such as salaries, wages and related benefits for our employees, professional services fees, software licenses, telephone and communication costs, rent, utilities, and insurance. These costs are not considered when our CODM evaluates the performance of our three reportable segments since they are not directly attributable to any reporting segment. Non-cash expenses such as stock-based compensation, depreciation and amortization of long-lived assets, impairment charges, and other non-recurring expenses that are not considered by our CODM when evaluating our overall consolidated financial results are excluded from our unallocated corporate expenses above. We do not evaluate performance or allocate resources based on segment asset data, and therefore such information is not presented. The following tables present financial information for each of our reportable segments for the periods then ended: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Segment Revenue (In thousands) Consumer Services $ 96,620 $ 129,091 $ 197,232 $ 268,924 B2B Services 252,056 180,652 493,256 351,944 Money Movement Services 52,963 49,974 156,113 148,215 Corporate and Other 917 1,427 3,378 4,424 Total segment revenues 402,556 361,144 849,979 773,507 BaaS commissions and processing expenses 5,046 5,418 10,146 10,178 Other income (481) (686) (1,016) (1,429) Total operating revenues $ 407,121 $ 365,876 $ 859,109 $ 782,256 Segment revenue adjustments represent commissions and certain processing-related costs associated with our BaaS products and services, which are netted against our B2B Services revenues when evaluating segment performance, as well as certain other investment income earned by our bank, which is included in Corporate and Other. Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Segment Profit (In thousands) Consumer Services $ 34,449 $ 44,272 $ 67,708 $ 97,024 B2B Services 19,078 17,706 37,361 39,925 Money Movement Services 35,291 29,774 101,138 90,800 Corporate and Other (54,820) (52,883) (112,977) (106,337) Total segment profit 33,998 38,869 93,230 121,412 Reconciliation to (loss) income before income taxes Depreciation and amortization of property, equipment and internal-use software 15,827 13,886 32,259 27,587 Stock based compensation and related employer taxes 7,513 10,740 16,219 20,289 Amortization of acquired intangible assets 5,385 7,281 11,049 12,945 Impairment charges 2,115 — 8,520 — Legal settlements and related expenses 26,147 1,319 32,027 1,419 Other expense 678 857 6,269 3,391 Operating (loss) income (23,667) 4,786 (13,113) 55,781 Interest expense, net 1,272 238 2,729 1,882 Other expense, net (4,530) (2,224) (6,340) (5,248) (Loss) income before income taxes $ (29,469) $ 2,324 $ (22,182) $ 48,651

Pay vs Performance Disclosure

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Pay vs Performance Disclosure
Net (loss) income	$ (28,715)	$ 578	$ (23,965)	$ 36,590

Insider Trading Arrangements

Insider Trading Arrangements	3 Months Ended
	Jun. 30, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	6 Months Ended
	Jun. 30, 2024
Accounting Policies [Abstract]
Basis of Presentation	The accompanying unaudited consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America, or GAAP. We consolidated our wholly-owned subsidiaries and eliminated all significant intercompany balances and transactions.
Use of Estimates	The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting periods. Future events and their effects cannot be predicted with certainty; accordingly, accounting estimates require the exercise of judgment. These financial statements were prepared using information reasonably available as of June 30, 2024 and through the date of this report. The accounting estimates used in the preparation of our consolidated financial statements may change as new events occur, as more experience is acquired, as additional information is obtained, and as our operating environment changes. Actual results may differ from these estimates due to a variety of factors, including those identified under Part II, Item 1A. "Risk Factors" in this report.
Goodwill	Goodwill We have historically performed our annual goodwill impairment assessment as of September 30, the last day of our third fiscal quarter. During the second quarter of fiscal year 2024, we voluntarily made the decision to change the date of our annual impairment assessment from September 30 to November 30. The change was made to align the annual goodwill impairment assessment date more closely with the timing of our annual and long-term budgeting cycles. We determined this change in accounting principle is preferable and will not affect our consolidated financial statements. This change is not applied retrospectively, as it is impracticable to do so because retrospective application would require application of significant estimates and assumptions with the use of hindsight. Accordingly, the change will be applied prospectively. We believe the change in goodwill impairment testing date does not represent a material change to our method of applying an accounting principle in light of our internal controls over financial reporting and requirements to assess goodwill impairment upon certain triggering events, and does not delay, accelerate or avoid any impairment charges. In addition, we last performed a quantitative assessment as of December 31, 2023 on each of our reporting units as an update to our September 30, 2023 annual test. As such, no more than 12 months will have elapsed between our previous assessment and our next annual assessment as of November 30, 2024.
Recent Accounting Pronouncements	Recent Accounting Pronouncements In November 2023, the Financial Standards Accounting Board ("FASB") issued Accounting Standards Update ("ASU") 2023-07 "Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures" which expands annual and interim disclosure requirements for reportable segments, primarily through enhanced Note 2—Summary of Significant Accounting Policies (continued) disclosures about significant segment expenses. ASU 2023-07 is effective for our annual periods beginning January 1, 2024, and for interim periods beginning January 1, 2025, with early adoption permitted. We are currently evaluating the potential effect that the updated standard will have on our financial statement disclosures. In December 2023, the FASB issued ASU 2023-09 "Income Taxes (Topic 740): Improvements to Income Tax Disclosures" to expand the disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for our annual periods beginning January 1, 2025, with early adoption permitted. We are currently evaluating the potential effect that the updated standard will have on our financial statement disclosures.
Fair Value of Financial Instruments	Short-term Financial Instruments Our short-term financial instruments consist principally of unrestricted and restricted cash and cash equivalents, settlement assets and obligations, and obligations to customers . These financial instruments are short-term in nature, and, accordingly, we believe their carrying amounts approximate their fair values. Under the fair value hierarchy, these instruments are classified as Level 1. Investment Securities The fair values of investment securities have been derived using methodologies referenced in Note 2–Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2023 . Under the fair value hierarchy, our investment securities are classified as Level 2. Loans We determined the fair values of loans by discounting both principal and interest cash flows expected to be collected using a discount rate commensurate with the risk that we believe a market participant would consider in determining fair value. Under the fair value hierarchy, our loans are classified as Level 3. Deposits The fair value of demand and interest checking deposits and savings deposits is the amount payable on demand at the reporting date. We determined the fair value of time deposits by discounting expected future cash flows using market-derived rates based on our market yields on certificates of deposit, by maturity, at the measurement date. Under the fair value hierarchy, our deposits are classified as Level 2. Debt The fair value of our revolving line of credit is based on borrowing rates currently available to a market participant for loans with similar terms or maturity. The carrying amount of our outstanding revolving line of credit approximates fair value because the base interest rate charged varies with market conditions and the credit spread is commensurate with current market spreads for issuers of similar risk. The fair value of the revolving line of credit is classified as a Level 2 liability in the fair value hierarchy.

Revenues (Tables)

Revenues (Tables)	6 Months Ended
	Jun. 30, 2024
Revenue from Contract with Customer [Abstract]
Schedule of Disaggregation of Revenue	The following tables disaggregate our revenues earned from external customers by each of our reportable segments: Three Months Ended June 30, 2024 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 69,608 $ 35,952 $ 55,906 $ 161,466 Transferred over time 24,443 205,779 768 230,990 Operating revenues (1) $ 94,051 $ 241,731 $ 56,674 $ 392,456 Three Months Ended June 30, 2023 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 85,971 $ 34,074 $ 49,179 $ 169,224 Transferred over time 39,971 145,930 795 186,696 Operating revenues (1) $ 125,942 $ 180,004 $ 49,974 $ 355,920 Six Months Ended June 30, 2024 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 140,472 $ 69,752 $ 161,949 $ 372,173 Transferred over time 51,586 406,420 1,554 459,560 Operating revenues (1) $ 192,058 $ 476,172 $ 163,503 $ 831,733 Six Months Ended June 30, 2023 Consumer Services B2B Services Money Movement Services Total Timing of recognition (In thousands) Transferred point in time $ 176,778 $ 68,362 $ 146,702 $ 391,842 Transferred over time 85,791 282,478 1,513 369,782 Operating revenues (1) $ 262,569 $ 350,840 $ 148,215 $ 761,624 (1) Excludes net interest income, a component of total operating revenues, as it is outside the scope of ASC 606, Revenues. Also excludes the effects of inter-segment revenues.

Investment Securities (Tables)

Investment Securities (Tables)	6 Months Ended
	Jun. 30, 2024
Investments, Debt and Equity Securities [Abstract]
Schedule of Available-for-sale Investment Securities	Our available-for-sale investment securities were as follows: Amortized cost Gross unrealized gains Gross unrealized losses Fair value (In thousands) June 30, 2024 Corporate bonds $ 10,000 $ — $ (277) $ 9,723 Agency bond securities 240,536 — (41,440) 199,096 Agency mortgage-backed securities 2,243,752 4 (345,863) 1,897,893 Municipal bonds 29,304 — (6,173) 23,131 Total investment securities $ 2,523,592 $ 4 $ (393,753) $ 2,129,843 December 31, 2023 Corporate bonds $ 10,000 $ — $ (374) $ 9,626 Agency bond securities 240,447 — (40,217) 200,230 Agency mortgage-backed securities 2,337,411 — (333,901) 2,003,510 Municipal bonds 29,408 — (5,773) 23,635 Total investment securities $ 2,617,266 $ — $ (380,265) $ 2,237,001 Note 4—Investment Securities (continued)
Schedule of Available-for-sale Securities, Unrealized Loss Position	As of June 30, 2024 and December 31, 2023, the gross unrealized losses and fair values of available-for-sale investment securities that were in unrealized loss positions were as follows: Less than 12 months 12 months or more Total fair value Total unrealized loss Fair value Unrealized loss Fair value Unrealized loss (In thousands) June 30, 2024 Corporate bonds $ — $ — $ 9,723 $ (277) $ 9,723 $ (277) Agency bond securities — — 199,096 (41,440) 199,096 (41,440) Agency mortgage-backed securities — — 1,895,674 (345,863) 1,895,674 (345,863) Municipal bonds — — 23,131 (6,173) 23,131 (6,173) Total investment securities $ — $ — $ 2,127,624 $ (393,753) $ 2,127,624 $ (393,753) December 31, 2023 Corporate bonds $ — $ — $ 9,626 $ (374) $ 9,626 $ (374) Agency bond securities — — 200,230 (40,217) 200,230 (40,217) Agency mortgage-backed securities — — 2,001,270 (333,901) 2,001,270 (333,901) Municipal bonds — — 23,636 (5,773) 23,636 (5,773) Total investment securities $ — $ — $ 2,234,762 $ (380,265) $ 2,234,762 $ (380,265)
Schedule of Maturity Dates for Available-for-Sale Investment Securities	As of June 30, 2024, the contractual maturities of our available-for-sale investment securities were as follows: Amortized cost Fair value (In thousands) Due in one year or less $ 63,001 $ 62,339 Due after one year through five years 71,312 63,406 Due after five years through ten years 144,224 117,751 Due after ten years 54,304 41,070 Mortgage and asset-backed securities 2,190,751 1,845,277 Total investment securities $ 2,523,592 $ 2,129,843

Accounts Receivable (Tables)

Accounts Receivable (Tables)	6 Months Ended
	Jun. 30, 2024
Receivables [Abstract]
Schedule of Accounts Receivable	Accounts receivable, net consisted of the following: June 30, 2024 December 31, 2023 (In thousands) Trade receivables $ 30,235 $ 29,786 Reserve for uncollectible trade receivables (102) (109) Net trade receivables 30,133 29,677 Overdrawn accountholder balances from purchase transactions 7,252 9,565 Reserve for uncollectible overdrawn accounts from purchase transactions (2,737) (5,281) Net overdrawn accountholder balances from purchase transactions 4,515 4,284 Accountholder fees 2,505 2,564 Receivables due from card issuing banks 1,767 1,768 Fee advances, net 3,913 41,974 Other receivables 33,048 29,874 Accounts receivable, net $ 75,881 $ 110,141 Activity in the reserve for uncollectible overdrawn accounts from purchase transactions consisted of the following: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Balance, beginning of period $ 4,143 $ 2,292 $ 5,281 $ 2,230 Provision for uncollectible overdrawn accounts from purchase transactions 3,638 4,341 11,261 5,529 Charge-offs (5,044) (3,941) (13,805) (5,067) Balance, end of period $ 2,737 $ 2,692 $ 2,737 $ 2,692

Loans to Bank Customers (Tables

Loans to Bank Customers (Tables)	6 Months Ended
	Jun. 30, 2024
Loans and Leases Receivable Disclosure [Abstract]
Schedule of Past Due Financing Receivables	The following table presents total outstanding loans, gross of the related allowance for credit losses, and a summary of the related payment status: 30-59 Days Past Due 60-89 Days Past Due 90 Days or More Past Due Total Past Due Total Current or Less Than 30 Days Past Due Total Outstanding (In thousands) June 30, 2024 Residential $ — $ — $ — $ — $ 6,314 $ 6,314 Commercial — — — — 2,686 2,686 Installment — — — — 4,723 4,723 Consumer 1,852 — — 1,852 27,035 28,887 Secured credit card 829 746 2,283 3,858 5,579 9,437 Total loans $ 2,681 $ 746 $ 2,283 $ 5,710 $ 46,337 $ 52,047 Percentage of outstanding 5.2 % 1.4 % 4.4 % 11.0 % 89.0 % 100.0 % December 31, 2023 Residential $ — $ — $ — $ — $ 5,095 $ 5,095 Commercial — — — — 2,716 2,716 Installment — — — — 4,357 4,357 Consumer 2,066 — — 2,066 17,953 20,019 Secured credit card 796 774 2,575 4,145 5,585 9,730 Total loans $ 2,862 $ 774 $ 2,575 $ 6,211 $ 35,706 $ 41,917 Percentage of outstanding 6.8 % 1.9 % 6.1 % 14.8 % 85.2 % 100.0 %
Schedule of Nonperforming Loans	The following table presents the carrying value, gross of the related allowance for credit losses, of our nonperforming loans. See Note 2 — Summary of Significant Accounting Policies to the Consolidated Financial Statements of our Annual Report on Form 10-K for the year ended December 31, 2023 for further information on the criteria for classification as nonperforming. June 30, 2024 December 31, 2023 (In thousands) Residential $ 42 $ 49 Installment — 79 Secured credit card 2,283 2,575 Total loans $ 2,325 $ 2,703
Schedule of Financing Receivable Credit Quality Indicators	The table below presents the carrying value, gross of the related allowance for credit losses, of our loans within the primary credit quality indicators related to our loan portfolio: June 30, 2024 December 31, 2023 Non-Classified Classified Non-Classified Classified (In thousands) Residential $ 6,272 $ 42 $ 5,046 $ 49 Commercial 2,686 — 2,716 — Installment 4,585 138 4,278 79 Consumer 28,887 — 20,019 — Secured credit card 7,154 2,283 7,155 2,575 Total loans $ 49,584 $ 2,463 $ 39,214 $ 2,703
Schedule of Allowance for Loan Losses	Activity in the allowance for credit losses on our loan portfolio consisted of the following: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Balance, beginning of period $ 10,376 $ 13,254 $ 11,383 $ 9,078 Provision for loans 11,959 5,480 16,747 15,731 Loans charged off (5,041) (6,146) (10,900) (12,246) Recoveries of loans previously charged off 66 53 130 78 Balance, end of period $ 17,360 $ 12,641 $ 17,360 $ 12,641

Deposits (Tables)

Deposits (Tables)	6 Months Ended
	Jun. 30, 2024
Deposits [Abstract]
Schedule of Deposits	Deposits are categorized as non-interest bearing or interest-bearing deposit accounts as follows: June 30, 2024 December 31, 2023 (In thousands) Non-interest bearing deposit accounts $ 3,802,186 $ 3,214,881 Interest-bearing deposit accounts Checking accounts 86,474 61,679 Savings 6,282 6,077 Secured card deposits 4,145 4,967 Time deposits, denominations greater than or equal to $250 2,163 1,998 Time deposits, denominations less than $250 3,744 4,001 Total interest-bearing deposit accounts 102,808 78,722 Total deposits $ 3,904,994 $ 3,293,603
Schedule of Contractual Maturities For Total Time Deposits	The scheduled contractual maturities for total time deposits are presented in the table below: June 30, 2024 (In thousands) Due in 2024 $ 2,024 Due in 2025 1,062 Due in 2026 807 Due in 2027 1,038 Due in 2028 924 Thereafter 52 Total time deposits $ 5,907

Income Taxes (Tables)

Income Taxes (Tables)	6 Months Ended
	Jun. 30, 2024
Income Tax Disclosure [Abstract]
Schedule of Reconciliation of Effective Tax Rate	The sources and tax effects of the differences are as follows: Six Months Ended June 30, 2024 2023 U.S. federal statutory tax rate 21.0 % 21.0 % State income taxes, net of federal tax benefit 11.5 1.5 Foreign tax rate differential 2.9 (0.6) General business credits 24.9 (3.3) IRC 162(m) limitation 7.5 1.8 Stock-based compensation (12.6) 4.7 Bank owned life insurance income 8.7 (1.4) Bank owned life insurance surrender (3.1) — Nondeductible expenses and penalties (65.5) 0.5 Global intangible low-tax income tax (3.2) 0.7 Other (0.1) (0.1) Effective tax rate (8.0) % 24.8 %
Schedule of Income Tax Contingencies	The reconciliation of the beginning unrecognized tax benefits balance to the ending balance is as follows: Six Months Ended June 30, 2024 2023 (In thousands) Beginning balance $ 12,109 $ 11,178 Increases related to positions taken during prior years 1,380 1,260 Decreases related to positions settled with tax authorities (86) (90) Ending balance $ 13,403 $ 12,348 The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate $ 12,897 $ 11,899

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	6 Months Ended
	Jun. 30, 2024
Share-Based Payment Arrangement [Abstract]
Schedule of Share-based Compensation, Restricted Stock and Restricted Stock Units Activity	Restricted stock unit activity for awards subject to only service conditions was as follows for the six months ended June 30, 2024: Shares Weighted-Average Grant-Date Fair Value (In thousands, except per share data) Outstanding at December 31, 2023 2,049 $ 21.66 Restricted stock units granted 2,141 9.08 Restricted stock units vested (704) 24.55 Restricted stock units canceled (156) 21.93 Outstanding at June 30, 2024 3,330 $ 12.95 Performance-Based Restricted Stock Units Performance-based restricted stock unit activity for the six months ended June 30, 2024 was as follows: Shares Weighted-Average Grant-Date Fair Value (In thousands, except per share data) Outstanding at December 31, 2023 988 $ 22.88 Performance restricted stock units granted 996 8.98 Performance restricted stock units vested (2) 50.23 Performance restricted stock units canceled (82) 25.12 Outstanding at June 30, 2024 1,900 $ 15.48
Schedule of Stock Option Activity	Total stock option activity for the six months ended June 30, 2024 was as follows: Options Weighted-Average Exercise Price (In thousands, except per share data) Outstanding at December 31, 2023 1,010 $ 23.78 Options canceled (10) 18.80 Outstanding at June 30, 2024 1,000 $ 23.83 Exercisable at June 30, 2024 1,000 $ 23.83

Earnings (Loss) per Common Sh_2

Earnings (Loss) per Common Share (Tables)	6 Months Ended
	Jun. 30, 2024
Earnings Per Share [Abstract]
Schedule of Basic and Diluted Earnings Per Share	The calculation of basic and diluted earnings and loss per share ("EPS") was as follows: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands, except per share data) Basic earnings (loss) per Class A common share Numerator: Net (loss) income $ (28,715) $ 578 $ (23,965) $ 36,590 Denominator: Weighted-average Class A shares issued and outstanding 53,452 52,193 53,197 52,004 Basic (loss) earnings per Class A common share $ (0.54) $ 0.01 $ (0.45) $ 0.70 Diluted earnings (loss) per Class A common share Numerator: Net (loss) income allocated to Class A common stockholders $ (28,715) $ 578 $ (23,965) $ 36,590 Denominator: Weighted-average Class A shares issued and outstanding 53,452 52,193 53,197 52,004 Dilutive potential common shares: Service-based restricted stock units — 192 — 135 Performance-based restricted stock units — 41 — 52 Employee stock purchase plan — 11 — 10 Diluted weighted-average Class A shares issued and outstanding 53,452 52,437 53,197 52,201 Diluted (loss) earnings per Class A common share $ (0.54) $ 0.01 $ (0.45) $ 0.70
Schedule of Antidilutive Shares	The following table shows the weighted-average number of anti-dilutive shares excluded from the diluted EPS calculation: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 (In thousands) Class A common stock Options to purchase Class A common stock 1,005 1,027 1,007 1,094 Service-based restricted stock units 1,028 754 1,139 866 Performance-based restricted stock units 41 444 45 332 Total 2,074 2,225 2,191 2,292

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	6 Months Ended
	Jun. 30, 2024
Fair Value Disclosures [Abstract]
Schedule of Assets and Liabilities Carried at Fair Value	As of June 30, 2024 and December 31, 2023, our assets carried at fair value on a recurring basis were as follows: Level 1 Level 2 Level 3 Total Fair Value June 30, 2024 (In thousands) Assets Investment securities: Corporate bonds $ — $ 9,723 $ — $ 9,723 Agency bond securities — 199,096 — 199,096 Agency mortgage-backed securities — 1,897,893 — 1,897,893 Municipal bonds — 23,131 — 23,131 Loans held for sale — — 4,274 4,274 Total assets $ — $ 2,129,843 $ 4,274 $ 2,134,117 December 31, 2023 Assets Investment securities: Corporate bonds $ — $ 9,626 $ — $ 9,626 Agency bond securities — 200,230 — 200,230 Agency mortgage-backed securities — 2,003,510 — 2,003,510 Municipal bonds — 23,635 — 23,635 Loans held for sale — — 4,735 4,735 Total assets $ — $ 2,237,001 $ 4,735 $ 2,241,736

Fair Value of Financial Instr_2

Fair Value of Financial Instruments (Tables)	6 Months Ended
	Jun. 30, 2024
Fair Value Disclosures [Abstract]
Schedule of Assets not Carried at Fair Value	The carrying values and fair values of certain financial instruments that were not carried at fair value, excluding short-term financial instruments for which the carrying value approximates fair value, at June 30, 2024 and December 31, 2023 are presented in the table below. June 30, 2024 December 31, 2023 Carrying Value Fair Value Carrying Value Fair Value (In thousands) Financial Assets Loans to bank customers, net of allowance $ 34,687 $ 34,473 $ 30,534 $ 30,307 Financial Liabilities Deposits $ 3,904,994 $ 3,904,936 $ 3,293,603 $ 3,293,526

Leases (Tables)

Leases (Tables)	6 Months Ended
	Jun. 30, 2024
Leases [Abstract]
Schedule of Additional Lease Information	Additional information related to our right of use assets and related lease liabilities is as follows: June 30, 2024 Cash paid for operating lease liabilities (in thousands) $ 1,833 Weighted average remaining lease term (years) 4.17 Weighted average discount rate 5.1 %
Schedule of Maturities of Operating Lease Liabilities	Maturities of our operating lease liabilities as of June 30, 2024 are as follows: Operating Leases (In thousands) Remainder of 2024 $ 1,783 2025 1,197 2026 280 2027 248 2028 255 Thereafter 1,131 Total 4,894 Less: imputed interest (568) Total lease liabilities $ 4,326

Significant Retailer and Part_2

Significant Retailer and Partner Concentration (Tables)	6 Months Ended
	Jun. 30, 2024
Risks and Uncertainties [Abstract]
Schedule of Customer Concentrations	Revenues derived from our products sold at retail distributors constituting at least 10% of our total operating revenues were as follows: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Walmart 10% 17% 10% 17%

Segment Information (Tables)

Segment Information (Tables)	6 Months Ended
	Jun. 30, 2024
Segment Reporting [Abstract]
Schedule of Reportable Segments	The following tables present financial information for each of our reportable segments for the periods then ended: Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Segment Revenue (In thousands) Consumer Services $ 96,620 $ 129,091 $ 197,232 $ 268,924 B2B Services 252,056 180,652 493,256 351,944 Money Movement Services 52,963 49,974 156,113 148,215 Corporate and Other 917 1,427 3,378 4,424 Total segment revenues 402,556 361,144 849,979 773,507 BaaS commissions and processing expenses 5,046 5,418 10,146 10,178 Other income (481) (686) (1,016) (1,429) Total operating revenues $ 407,121 $ 365,876 $ 859,109 $ 782,256 Segment revenue adjustments represent commissions and certain processing-related costs associated with our BaaS products and services, which are netted against our B2B Services revenues when evaluating segment performance, as well as certain other investment income earned by our bank, which is included in Corporate and Other. Three Months Ended June 30, Six Months Ended June 30, 2024 2023 2024 2023 Segment Profit (In thousands) Consumer Services $ 34,449 $ 44,272 $ 67,708 $ 97,024 B2B Services 19,078 17,706 37,361 39,925 Money Movement Services 35,291 29,774 101,138 90,800 Corporate and Other (54,820) (52,883) (112,977) (106,337) Total segment profit 33,998 38,869 93,230 121,412 Reconciliation to (loss) income before income taxes Depreciation and amortization of property, equipment and internal-use software 15,827 13,886 32,259 27,587 Stock based compensation and related employer taxes 7,513 10,740 16,219 20,289 Amortization of acquired intangible assets 5,385 7,281 11,049 12,945 Impairment charges 2,115 — 8,520 — Legal settlements and related expenses 26,147 1,319 32,027 1,419 Other expense 678 857 6,269 3,391 Operating (loss) income (23,667) 4,786 (13,113) 55,781 Interest expense, net 1,272 238 2,729 1,882 Other expense, net (4,530) (2,224) (6,340) (5,248) (Loss) income before income taxes $ (29,469) $ 2,324 $ (22,182) $ 48,651

Revenues - Schedule of Disaggre

Revenues - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Disaggregation of Revenue [Line Items]
Operating revenues	$ 392,456	$ 355,920	$ 831,733	$ 761,624
Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	161,466	169,224	372,173	391,842
Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	230,990	186,696	459,560	369,782
Consumer Services
Disaggregation of Revenue [Line Items]
Operating revenues	94,051	125,942	192,058	262,569
Consumer Services | Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	69,608	85,971	140,472	176,778
Consumer Services | Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	24,443	39,971	51,586	85,791
B2B Services
Disaggregation of Revenue [Line Items]
Operating revenues	241,731	180,004	476,172	350,840
B2B Services | Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	35,952	34,074	69,752	68,362
B2B Services | Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	205,779	145,930	406,420	282,478
Money Movement Services
Disaggregation of Revenue [Line Items]
Operating revenues	56,674	49,974	163,503	148,215
Money Movement Services | Transferred point in time
Disaggregation of Revenue [Line Items]
Operating revenues	55,906	49,179	161,949	146,702
Money Movement Services | Transferred over time
Disaggregation of Revenue [Line Items]
Operating revenues	$ 768	$ 795	$ 1,554	$ 1,513

Revenues - Narrative (Details)

Revenues - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Revenue from Contract with Customer [Abstract]
Contract liabilities, revenue recognized during the period	$ 0.7	$ 7.6	$ 3.6	$ 22

Investment Securities - Gross G

Investment Securities - Gross Gains and Losses (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Debt Securities, Available-for-sale [Line Items]
Amortized cost	$ 2,523,592	$ 2,617,266
Gross unrealized gains	4	0
Gross unrealized losses	(393,753)	(380,265)
Fair value	2,129,843	2,237,001
Corporate bonds
Debt Securities, Available-for-sale [Line Items]
Amortized cost	10,000	10,000
Gross unrealized gains	0	0
Gross unrealized losses	(277)	(374)
Fair value	9,723	9,626
Agency bond securities
Debt Securities, Available-for-sale [Line Items]
Amortized cost	240,536	240,447
Gross unrealized gains	0	0
Gross unrealized losses	(41,440)	(40,217)
Fair value	199,096	200,230
Agency mortgage-backed securities
Debt Securities, Available-for-sale [Line Items]
Amortized cost	2,243,752	2,337,411
Gross unrealized gains	4	0
Gross unrealized losses	(345,863)	(333,901)
Fair value	1,897,893	2,003,510
Municipal bonds
Debt Securities, Available-for-sale [Line Items]
Amortized cost	29,304	29,408
Gross unrealized gains	0	0
Gross unrealized losses	(6,173)	(5,773)
Fair value	$ 23,131	$ 23,635

Investment Securities - Continu

Investment Securities - Continuous Unrealized Loss (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Fair value
Less than 12 months	$ 0	$ 0
12 months or more	2,127,624	2,234,762
Total fair value	2,127,624	2,234,762
Unrealized loss
Less than 12 months	0	0
12 months or more	(393,753)	(380,265)
Total unrealized loss	(393,753)	(380,265)
Corporate bonds
Fair value
Less than 12 months	0	0
12 months or more	9,723	9,626
Total fair value	9,723	9,626
Unrealized loss
Less than 12 months	0	0
12 months or more	(277)	(374)
Total unrealized loss	(277)	(374)
Agency bond securities
Fair value
Less than 12 months	0	0
12 months or more	199,096	200,230
Total fair value	199,096	200,230
Unrealized loss
Less than 12 months	0	0
12 months or more	(41,440)	(40,217)
Total unrealized loss	(41,440)	(40,217)
Agency mortgage-backed securities
Fair value
Less than 12 months	0	0
12 months or more	1,895,674	2,001,270
Total fair value	1,895,674	2,001,270
Unrealized loss
Less than 12 months	0	0
12 months or more	(345,863)	(333,901)
Total unrealized loss	(345,863)	(333,901)
Municipal bonds
Fair value
Less than 12 months	0	0
12 months or more	23,131	23,636
Total fair value	23,131	23,636
Unrealized loss
Less than 12 months	0	0
12 months or more	(6,173)	(5,773)
Total unrealized loss	$ (6,173)	$ (5,773)

Investment Securities - Maturit

Investment Securities - Maturities (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Amortized cost
Due in one year or less	$ 63,001
Due after one year through five years	71,312
Due after five years through ten years	144,224
Due after ten years	54,304
Mortgage and asset-backed securities	2,190,751
Amortized cost	2,523,592	$ 2,617,266
Fair value
Due in one year or less	62,339
Due after one year through five years	63,406
Due after five years through ten years	117,751
Due after ten years	41,070
Mortgage and asset-backed securities	1,845,277
Fair value	$ 2,129,843	$ 2,237,001

Accounts Receivable - Accounts

Accounts Receivable - Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Mar. 31, 2024	Dec. 31, 2023	Jun. 30, 2023	Mar. 31, 2023	Dec. 31, 2022
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	$ 75,881		$ 110,141
Trade receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, gross	30,235		29,786
Reserve for uncollectible overdrawn accounts	(102)		(109)
Accounts receivable, net	30,133		29,677
Overdrawn accountholder balances from purchase transactions
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, gross	7,252		9,565
Reserve for uncollectible overdrawn accounts	(2,737)	$ (4,143)	(5,281)	$ (2,692)	$ (2,292)	$ (2,230)
Accounts receivable, net	4,515		4,284
Accountholder fees
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	2,505		2,564
Receivables due from card issuing banks
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	1,767		1,768
Fee advances, net
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	3,913		41,974
Other receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts receivable, net	$ 33,048		$ 29,874

Accounts Receivable - Reserve F

Accounts Receivable - Reserve For Uncollectible Overdrawn Accounts (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Uncollectible Overdrawn Accounts [Roll Forward]
Provision for uncollectible overdrawn accounts from purchase transactions			$ 11,261	$ 5,529
Reserve for Uncollectible Overdrawn Accounts From Purchase Transactions
Uncollectible Overdrawn Accounts [Roll Forward]
Balance, beginning of period	$ 4,143	$ 2,292	5,281	2,230
Provision for uncollectible overdrawn accounts from purchase transactions	3,638	4,341	11,261	5,529
Charge-offs	(5,044)	(3,941)	(13,805)	(5,067)
Balance, end of period	$ 2,737	$ 2,692	$ 2,737	$ 2,692

Loans to Bank Customers - Loan

Loans to Bank Customers - Loan Summary (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 52,047	$ 41,917
Total outstanding (as a percent)	100%	100%
Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 5,710	$ 6,211
Percentage of outstanding (as a percent)	11%	14.80%
30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 2,681	$ 2,862
Percentage of outstanding (as a percent)	5.20%	6.80%
60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 746	$ 774
Percentage of outstanding (as a percent)	1.40%	1.90%
90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 2,283	$ 2,575
Percentage of outstanding (as a percent)	4.40%	6.10%
Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 46,337	$ 35,706
Total current or less than 30 days past due (as a percent)	89%	85.20%
Residential
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 6,314	$ 5,095
Residential | Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential | 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential | 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential | 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Residential | Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	6,314	5,095
Commercial
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,686	2,716
Commercial | Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial | 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial | 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial | 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Commercial | Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,686	2,716
Installment
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	4,723	4,357
Installment | Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment | 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment | 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment | 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Installment | Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	4,723	4,357
Consumer
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	28,887	20,019
Consumer | Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	1,852	2,066
Consumer | 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	1,852	2,066
Consumer | 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Consumer | 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	0	0
Consumer | Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	27,035	17,953
Secured credit card
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	9,437	9,730
Secured credit card | Total Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	3,858	4,145
Secured credit card | 30-59 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	829	796
Secured credit card | 60-89 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	746	774
Secured credit card | 90 Days or More Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	2,283	2,575
Secured credit card | Total Current or Less Than 30 Days Past Due
Accounts, Notes, Loans and Financing Receivable [Line Items]
Total Outstanding	$ 5,579	$ 5,585

Loans to Bank Customers - Narra

Loans to Bank Customers - Narrative (Details) - USD ($) $ in Millions	Jun. 30, 2024	Dec. 31, 2023
Loans and Leases Receivable Disclosure [Abstract]
Loans held for sale	$ 4.3	$ 4.7

Loans to Bank Customers - Nonpe

Loans to Bank Customers - Nonperforming Loans (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Nonperforming Loans [Line Items]
Nonperforming loans	$ 2,325	$ 2,703
Residential
Nonperforming Loans [Line Items]
Nonperforming loans	42	49
Installment
Nonperforming Loans [Line Items]
Nonperforming loans	0	79
Secured credit card
Nonperforming Loans [Line Items]
Nonperforming loans	$ 2,283	$ 2,575

Loans to Bank Customers - Credi

Loans to Bank Customers - Credit Quality Indicators (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Non-Classified
Outstanding Loans [Line Items]
Total loans	$ 49,584	$ 39,214
Classified
Outstanding Loans [Line Items]
Total loans	2,463	2,703
Residential | Non-Classified
Outstanding Loans [Line Items]
Total loans	6,272	5,046
Residential | Classified
Outstanding Loans [Line Items]
Total loans	42	49
Commercial | Non-Classified
Outstanding Loans [Line Items]
Total loans	2,686	2,716
Commercial | Classified
Outstanding Loans [Line Items]
Total loans	0	0
Installment | Non-Classified
Outstanding Loans [Line Items]
Total loans	4,585	4,278
Installment | Classified
Outstanding Loans [Line Items]
Total loans	138	79
Consumer | Non-Classified
Outstanding Loans [Line Items]
Total loans	28,887	20,019
Consumer | Classified
Outstanding Loans [Line Items]
Total loans	0	0
Secured credit card | Non-Classified
Outstanding Loans [Line Items]
Total loans	7,154	7,155
Secured credit card | Classified
Outstanding Loans [Line Items]
Total loans	$ 2,283	$ 2,575

Loans to Bank Customers - Allow

Loans to Bank Customers - Allowance for Loan Losses (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Allowance for Loan Losses [Roll Forward]
Balance, beginning of period	$ 10,376	$ 13,254	$ 11,383	$ 9,078
Provision for loans	11,959	5,480	16,747	15,731
Loans charged off	(5,041)	(6,146)	(10,900)	(12,246)
Recoveries of loans previously charged off	66	53	130	78
Balance, end of period	$ 17,360	$ 12,641	$ 17,360	$ 12,641

Equity Method Investments (Deta

Equity Method Investments (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023	Jan. 02, 2020
Schedule of Equity Method Investments [Line Items]
Income (loss) in equity method investments			$ (7,459)	$ (7,611)
TailFin Labs
Schedule of Equity Method Investments [Line Items]
Equity method investments	$ 136,600		136,600		$ 109,500
Income (loss) in equity method investments	(4,800)	$ (3,100)	(7,900)	$ (7,200)
Investment Held By Bank
Schedule of Equity Method Investments [Line Items]
Equity method investments	$ 3,300		$ 3,300		$ 3,500
Walmart Program Agreement | TailFin Labs
Schedule of Equity Method Investments [Line Items]
Ownership percentage						20%
Capital contributions, authorized amount						$ 35,000

Deposits - Summary of Deposits

Deposits - Summary of Deposits (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Noninterest-bearing Deposit Liabilities, by Component [Abstract]
Non-interest bearing deposit accounts	$ 3,802,186	$ 3,214,881
Interest-bearing deposit accounts
Checking accounts	86,474	61,679
Savings	6,282	6,077
Secured card deposits	4,145	4,967
Time deposits, denominations greater than or equal to $250	2,163	1,998
Time deposits, denominations less than $250	3,744	4,001
Total interest-bearing deposit accounts	102,808	78,722
Total deposits	$ 3,904,994	$ 3,293,603

Deposits - Contractual Maturiti

Deposits - Contractual Maturities (Details) $ in Thousands	Jun. 30, 2024 USD ($)
Deposits [Abstract]
Due in 2024	$ 2,024
Due in 2025	1,062
Due in 2026	807
Due in 2027	1,038
Due in 2028	924
Thereafter	52
Total time deposits	$ 5,907

Debt - Narrative (Details)

Debt - Narrative (Details) - Revolving Credit Facility - Line of Credit - USD ($)	1 Months Ended	3 Months Ended		6 Months Ended
	Oct. 31, 2019	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Line of Credit Facility [Line Items]
Maximum borrowing capacity	$ 100,000,000
Facility term	5 years
Line of credit		$ 62,000,000		$ 62,000,000
Line of credit , remaining capacity		38,000,000		$ 38,000,000
Interest rate (as a percent)				7.08%
Interest expense		$ 1,200,000	$ 200,000	$ 2,700,000	$ 1,800,000
Minimum
Line of Credit Facility [Line Items]
Commitment fee (as a percent)	0.20%
Maximum
Line of Credit Facility [Line Items]
Commitment fee (as a percent)	0.35%
Federal Funds Rate
Line of Credit Facility [Line Items]
Margin included in variable base rate (as a percent)	0.50%
Base Rate
Line of Credit Facility [Line Items]
Margin included in variable base rate (as a percent)	1%
SOFR | Minimum
Line of Credit Facility [Line Items]
Basis spread on variable base rate (as a percent)	1.25%
SOFR | Maximum
Line of Credit Facility [Line Items]
Basis spread on variable base rate (as a percent)	2%
Base Rate | Minimum
Line of Credit Facility [Line Items]
Basis spread on variable base rate (as a percent)	0.25%
Base Rate | Maximum
Line of Credit Facility [Line Items]
Basis spread on variable base rate (as a percent)	1%

Income Taxes - Effective Tax Ra

Income Taxes - Effective Tax Rate Reconciliation (Details)	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Income Tax Disclosure [Abstract]
U.S. federal statutory tax rate	21%	21%
State income taxes, net of federal tax benefit	11.50%	1.50%
Foreign tax rate differential	2.90%	(0.60%)
General business credits	24.90%	(3.30%)
IRC 162(m) limitation	7.50%	1.80%
Stock-based compensation	(12.60%)	4.70%
Bank owned life insurance income	8.70%	(1.40%)
Bank owned life insurance surrender	(3.10%)	0%
Nondeductible expenses and penalties	(65.50%)	0.50%
Global intangible low-tax income tax	(3.20%)	0.70%
Other	(0.10%)	(0.10%)
Effective tax rate	(8.00%)	24.80%

Income Taxes - Narrative (Detai

Income Taxes - Narrative (Details) - USD ($)	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Dec. 31, 2023	Dec. 31, 2022
Operating Loss Carryforwards [Line Items]
Decrease in IRC 162(m) limitation	$ (2,500,000)
Decrease in state and local income taxes	3,300,000
Increase in excess tax benefit, shared-based compensation and additional expenses	500,000
Surrendered bank owned life insurance policy	500,000
Surrender penalty	200,000
Income tax expense (benefit) from stock-based compensation expense	2,800,000	$ 2,300,000
Deferred tax assets, valuation allowance	0	0
Unrecognized tax benefits	13,403,000	12,348,000	$ 12,109,000	$ 11,178,000
Income tax penalties and interest accrued	1,600,000	$ 1,200,000
State and Local Jurisdiction
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	108,100,000
State and Local Jurisdiction | Tax Year 2026 - 2042
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	59,000,000
State and Local Jurisdiction | Indefinitely
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	49,100,000
Tax credit carryforwards	21,200,000
State and Local Jurisdiction | Tax year 2023-2027
Operating Loss Carryforwards [Line Items]
Tax credit carryforwards	600,000
Domestic Tax Authority
Operating Loss Carryforwards [Line Items]
Operating loss carryforwards	$ 13,100,000
Minimum | State and Local Jurisdiction | Internal Revenue Service (IRS)
Operating Loss Carryforwards [Line Items]
Income tax examination, period	4 years
Maximum | State and Local Jurisdiction | Internal Revenue Service (IRS)
Operating Loss Carryforwards [Line Items]
Income tax examination, period	5 years

Income Taxes - Rollforward of U

Income Taxes - Rollforward of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023
Reconciliation of Unrecognized Tax Benefits [Roll Forward]
Beginning balance	$ 12,109	$ 11,178
Increases related to positions taken during prior years	1,380	1,260
Decreases related to positions settled with tax authorities	(86)	(90)
Ending balance	13,403	12,348
The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate	$ 12,897	$ 11,899

Stockholders' Equity (Details)

Stockholders' Equity (Details) - Common Class A - USD ($)	6 Months Ended
	Jun. 30, 2024	Feb. 28, 2022
Class of Stock [Line Items]
Authorized amount		$ 100,000,000
Remaining authorized amount	$ 4,500,000
Stock repurchased during period, value	$ 0

Stock-Based Compensation - Narr

Stock-Based Compensation - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Employee stock-based compensation	$ 7.2	$ 10.6	$ 15.9	$ 19.8
2010 Equity Incentive Plan | Minimum | Performance-based restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target share percentage for shares issued			0%
2010 Equity Incentive Plan | Maximum | Performance-based restricted stock units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Target share percentage for shares issued			200%

Stock-Based Compensation - Rest

Stock-Based Compensation - Restricted Stock and Performance Stock Units (Details) shares in Thousands	6 Months Ended
	Jun. 30, 2024 $ / shares shares
Service-based restricted stock units
Shares
Outstanding, beginning balance (in shares) | shares	2,049
Granted (in shares) | shares	2,141
Vested (in shares) | shares	(704)
Canceled (in shares) | shares	(156)
Outstanding, ending balance (in shares) | shares	3,330
Weighted-Average Grant-Date Fair Value
Outstanding, beginning balance (in usd per share) | $ / shares	$ 21.66
Granted (in usd per share) | $ / shares	9.08
Vested (in usd per share) | $ / shares	24.55
Canceled (in usd per share) | $ / shares	21.93
Outstanding, ending balance (in usd per share) | $ / shares	$ 12.95
Performance-based restricted stock units
Shares
Outstanding, beginning balance (in shares) | shares	988
Granted (in shares) | shares	996
Vested (in shares) | shares	(2)
Canceled (in shares) | shares	(82)
Outstanding, ending balance (in shares) | shares	1,900
Weighted-Average Grant-Date Fair Value
Outstanding, beginning balance (in usd per share) | $ / shares	$ 22.88
Granted (in usd per share) | $ / shares	8.98
Vested (in usd per share) | $ / shares	50.23
Canceled (in usd per share) | $ / shares	25.12
Outstanding, ending balance (in usd per share) | $ / shares	$ 15.48

Stock-Based Compensation - Stoc

Stock-Based Compensation - Stock Option Activity (Details) shares in Thousands	6 Months Ended
	Jun. 30, 2024 $ / shares shares
Options
Options outstanding, beginning balance (in shares) | shares	1,010
Options, canceled in period (in shares) | shares	(10)
Options outstanding, ending balance (in shares) | shares	1,000
Weighted-Average Exercise Price
Options outstanding, Beginning balance, weighted average exercise price (in usd per share) | $ / shares	$ 23.78
Options, canceled in period, weighted average canceled price (in usd per share) | $ / shares	18.80
Options outstanding, Ending balance, weighted average exercise price (in usd per share) | $ / shares	$ 23.83
Options, exercisable (in shares) | shares	1,000
Options, exercisable, Weighted average exercise price (in usd per share) | $ / shares	$ 23.83

Earnings (Loss) per Common Sh_3

Earnings (Loss) per Common Share - Basic and Diluted Earnings Per Share (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Numerator:
Net (loss) income	$ (28,715)	$ 578	$ (23,965)	$ 36,590
Denominator:
Weighted-average Class A shares issued and outstanding (in shares)	53,452	52,193	53,197	52,004
Basic (loss) earnings per common share (in usd per share)	$ (0.54)	$ 0.01	$ (0.45)	$ 0.70
Numerator:
Net (loss) income allocated to Class A common stockholders	$ (28,715)	$ 578	$ (23,965)	$ 36,590
Denominator:
Weighted-average Class A shares issued and outstanding (in shares)	53,452	52,193	53,197	52,004
Diluted weighted-average Class A shares issued and outstanding (in shares)	53,452	52,437	53,197	52,201
Diluted (loss) earnings per Class A common share (in usd per share)	$ (0.54)	$ 0.01	$ (0.45)	$ 0.70
Service-based restricted stock units
Denominator:
Dilutive potential common shares (in shares)	0	192	0	135
Performance-based restricted stock units
Denominator:
Dilutive potential common shares (in shares)	0	41	0	52
Employee stock purchase plan
Denominator:
Dilutive potential common shares (in shares)	0	11	0	10

Earnings (Loss) per Common Sh_4

Earnings (Loss) per Common Share - Antidilutive Shares (Details) - shares shares in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	2,074	2,225	2,191	2,292
Options to purchase Class A common stock
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	1,005	1,027	1,007	1,094
Service-based restricted stock units
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	1,028	754	1,139	866
Performance-based restricted stock units
Antidilutive Shares [Line Items]
Antidilutive shares (in shares)	41	444	45	332

Fair Value Measurements - Fair

Fair Value Measurements - Fair Value Hierarchy (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Investment securities:
Loans held for sale	$ 4,300	$ 4,700
Recurring
Investment securities:
Loans held for sale	4,274	4,735
Total assets	2,134,117	2,241,736
Recurring | Corporate bonds
Investment securities:
Available-for-sale securities	9,723	9,626
Recurring | Agency bond securities
Investment securities:
Available-for-sale securities	199,096	200,230
Recurring | Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	1,897,893	2,003,510
Recurring | Municipal bonds
Investment securities:
Available-for-sale securities	23,131	23,635
Recurring | Level 1
Investment securities:
Loans held for sale	0	0
Total assets	0	0
Recurring | Level 1 | Corporate bonds
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 1 | Agency bond securities
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 1 | Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 1 | Municipal bonds
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 2
Investment securities:
Loans held for sale	0	0
Total assets	2,129,843	2,237,001
Recurring | Level 2 | Corporate bonds
Investment securities:
Available-for-sale securities	9,723	9,626
Recurring | Level 2 | Agency bond securities
Investment securities:
Available-for-sale securities	199,096	200,230
Recurring | Level 2 | Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	1,897,893	2,003,510
Recurring | Level 2 | Municipal bonds
Investment securities:
Available-for-sale securities	23,131	23,635
Recurring | Level 3
Investment securities:
Loans held for sale	4,274	4,735
Total assets	4,274	4,735
Recurring | Level 3 | Corporate bonds
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 3 | Agency bond securities
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 3 | Agency mortgage-backed securities
Investment securities:
Available-for-sale securities	0	0
Recurring | Level 3 | Municipal bonds
Investment securities:
Available-for-sale securities	$ 0	$ 0

Fair Value of Financial Instr_3

Fair Value of Financial Instruments (Details) - USD ($) $ in Thousands	Jun. 30, 2024	Dec. 31, 2023
Carrying Value
Financial Assets
Loans to bank customers, net of allowance	$ 34,687	$ 30,534
Financial Liabilities
Deposits	3,904,994	3,293,603
Level 3 | Fair Value
Financial Assets
Loans to bank customers, net of allowance	34,473	30,307
Level 2 | Fair Value
Financial Liabilities
Deposits	$ 3,904,936	$ 3,293,526

Leases - Narrative (Details)

Leases - Narrative (Details) - USD ($) $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Lessee, Lease, Description [Line Items]
Operating lease expense	$ 0.9	$ 0.9	$ 1.8	$ 1.9
Minimum
Lessee, Lease, Description [Line Items]
Remaining lease term	1 year		1 year
Maximum
Lessee, Lease, Description [Line Items]
Remaining lease term	9 years		9 years

Leases - Additional Information

Leases - Additional Information (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2024 USD ($)
Leases [Abstract]
Cash paid for operating lease liabilities (in thousands)	$ 1,833
Weighted average remaining lease term (years)	4 years 2 months 1 day
Weighted average discount rate	5.10%

Leases - Maturities of Operatin

Leases - Maturities of Operating Leases (Details) $ in Thousands	Jun. 30, 2024 USD ($)
Operating Leases
Remainder of 2024	$ 1,783
2025	1,197
2026	280
2027	248
2028	255
Thereafter	1,131
Total	4,894
Less: imputed interest	(568)
Total lease liabilities	$ 4,326

Commitments and Contingencies (

Commitments and Contingencies (Details)	Jul. 19, 2024 USD ($)	Jun. 30, 2024 USD ($)	Dec. 31, 2023 USD ($)	Dec. 18, 2019 officer
Business Acquisition [Line Items]
Loss contingency accrual		$ 0	$ 0
Number of former officers name as defendants | officer				2
Federal Reserve Board
Business Acquisition [Line Items]
Loss contingency accrual			$ 20,000,000
Federal Reserve Board | Subsequent Event
Business Acquisition [Line Items]
Payments for legal settlements	$ 44,000,000

Significant Retailer and Part_3

Significant Retailer and Partner Concentration (Details) - Sales Revenue, Net	3 Months Ended		6 Months Ended
	Jun. 30, 2024	Jun. 30, 2023	Jun. 30, 2024	Jun. 30, 2023
Partner concentration risk | Single BaaS Partner
Concentration Risk [Line Items]
Concentration risk (as percentage)	54%	41%	50%	36%
Walmart | Customer concentration risk
Concentration Risk [Line Items]
Concentration risk (as percentage)	10%	17%	10%	17%

Segment Information (Details)

Segment Information (Details) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2024 USD ($) retail_location	Jun. 30, 2023 USD ($)	Jun. 30, 2024 USD ($) segment retail_location	Jun. 30, 2023 USD ($)
Segment Reporting [Abstract]
Number of reportable segments | segment			3
Number of retail locations (more than) | retail_location	90,000		90,000
Segment Reporting Information [Line Items]
Total segment revenues	$ 402,556	$ 361,144	$ 849,979	$ 773,507
Revenues	407,121	365,876	859,109	782,256
Total segment profit	33,998	38,869	93,230	121,412
Reconciliation to (loss) income before income taxes
Depreciation and amortization of property, equipment and internal-use software			32,259	27,587
Stock based compensation and related employer taxes	7,200	10,600	15,900	19,800
Amortization of acquired intangible assets			11,049	12,945
Operating (loss) income	(23,667)	4,786	(13,113)	55,781
Interest expense, net	1,272	238	2,729	1,882
Other expense, net	(4,530)	(2,224)	(6,340)	(5,248)
(Loss) income before income taxes	(29,469)	2,324	(22,182)	48,651
Operating Segments | Consumer Services
Segment Reporting Information [Line Items]
Total segment revenues	96,620	129,091	197,232	268,924
Total segment profit	34,449	44,272	67,708	97,024
Operating Segments | B2B Services
Segment Reporting Information [Line Items]
Total segment revenues	252,056	180,652	493,256	351,944
Total segment profit	19,078	17,706	37,361	39,925
Operating Segments | Money Movement Services
Segment Reporting Information [Line Items]
Total segment revenues	52,963	49,974	156,113	148,215
Total segment profit	35,291	29,774	101,138	90,800
Corporate and Other
Segment Reporting Information [Line Items]
Total segment revenues	917	1,427	3,378	4,424
Total segment profit	(54,820)	(52,883)	(112,977)	(106,337)
Segment Reconciling Items
Segment Reporting Information [Line Items]
Revenues	5,046	5,418	10,146	10,178
Other income	(481)	(686)	(1,016)	(1,429)
Reconciliation to (loss) income before income taxes
Depreciation and amortization of property, equipment and internal-use software	15,827	13,886	32,259	27,587
Stock based compensation and related employer taxes	7,513	10,740	16,219	20,289
Amortization of acquired intangible assets	5,385	7,281	11,049	12,945
Impairment charges	2,115	0	8,520	0
Legal settlements and related expenses	26,147	1,319	32,027	1,419
Other expense	$ 678	$ 857	$ 6,269	$ 3,391