PROS (PRO) 10-Q 3 May 22 2022 Q1 Quarterly report Financial data

Document and Entity Information

Document and Entity Information - shares	3 Months Ended
	Mar. 31, 2022	Apr. 27, 2022
Entity Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Mar. 31, 2022
Document Transition Report	false
Entity File Number	001-33554
Entity Registrant Name	PROS HOLDINGS, INC.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	76-0168604
Entity Address, Address Line One	3200 Kirby Drive, Suite 600
Entity Address, City or Town	Houston
Entity Address, State or Province	TX
Entity Address, Postal Zip Code	77098
City Area Code	(713)
Local Phone Number	335-5151
Title of 12(b) Security	Common stock $0.001 par value per share
Trading Symbol	PRO
Security Exchange Name	NYSE
Entity Central Index Key	0001392972
Amendment Flag	false
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q1
Current Fiscal Year End Date	--12-31
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		45,179,193
Former Address [Member]
Entity Information [Line Items]
Entity Address, Address Line One
Entity Address, City or Town
Entity Address, State or Province
Entity Address, Postal Zip Code

Condensed Consolidated Balance

Condensed Consolidated Balance Sheets (Unaudited) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 217,393	$ 227,553
Trade and Other Receivables, Net, Current	52,803	40,581
Deferred Costs, Current	5,883	5,772
Prepaid and other current assets	10,719	9,623
Total current assets	286,798	283,529
Property and equipment, net	28,141	30,958
Operating Lease, Right-of-Use Asset	21,534	25,732
Deferred Costs, Noncurrent	9,447	9,510
Intangible Assets, Net (Excluding Goodwill)	24,643	27,618
Goodwill	107,929	108,133
Other long term assets, net	8,119	9,003
Total assets	486,611	494,483
Current liabilities:
Accounts payable	7,957	4,034
Accrued liabilities	12,389	12,631
Accrued payroll and other employee benefits	18,753	31,994
Operating Lease, Liability, Current	7,510	8,457
Deferred Revenue, Current	117,642	97,713
Total current liabilities	164,251	154,829
Long-term deferred revenue	11,160	8,553
Convertible Debt, Noncurrent	288,660	288,287
Operating Lease, Liability, Noncurrent	34,180	38,034
Other Liabilities, Noncurrent	1,182	1,196
Total liabilities	499,433	490,899
Commitments and contingencies (see Note 10)
Stockholders' equity:
Preferred Stock, Value, Issued	0	0
Common Stock, Value, Issued	50	49
Additional paid-in capital	559,148	546,693
Treasury Stock, Value	(29,847)	(29,847)
Retained Earnings (Accumulated Deficit)	(537,292)	(508,652)
Accumulated Other Comprehensive Income (Loss), Net of Tax	(4,881)	(4,659)
Total stockholders' equity	(12,822)	3,584
Total liabilities and stockholders' equity	$ 486,611	$ 494,483
Preferred stock - shares authorized	5,000,000	5,000,000
Preferred stock - par value	$ 0.001	$ 0.001
Preferred stock - shares issued	0	0
Common stock - shares authorized	75,000,000	75,000,000
Common stock - par value	$ 0.001	$ 0.001
Treasury stock - shares	4,680,723	4,680,723

Condensed Consolidated Balanc_2

Condensed Consolidated Balance Sheets (Unaudited) (Parenthetical) - USD ($)	Mar. 31, 2022	Dec. 31, 2021
Allowance for bad debts	$ 1,039,000	$ 1,206,000
Preferred stock - par value	$ 0.001	$ 0.001
Preferred stock - shares authorized	5,000,000	5,000,000
Preferred stock - shares issued	0	0
Common stock - par value	$ 0.001	$ 0.001
Common stock - shares authorized	75,000,000	75,000,000
Common stock - shares issued	49,859,907	49,201,265
Common stock - shares outstanding	45,179,184	44,520,542
Treasury stock - shares	4,680,723	4,680,723

Condensed Consolidated Statemen

Condensed Consolidated Statements of Comprehensive Income (Unaudited) - USD ($) shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Revenue from Contract with Customer, Including Assessed Tax	$ 66,492	$ 61,378
Cost of Goods and Services Sold	27,361	26,492
Gross Profit	39,131	34,886
Operating Expenses
Selling and Marketing Expense	25,287	21,564
Research and development	24,467	20,925
General and Administrative Expense	14,329	12,987
Asset Impairment Charges	1,551	0
Income from operations	(26,503)	(20,590)
Other income (expense):
Convertible debt interest and amortization	(1,576)	(1,576)
Other Nonoperating Income (Expense)	(418)	286
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest, Total	(28,497)	(21,880)
Income tax provision (benefit)	143	149
Net income (loss)	$ (28,640)	$ (22,029)
Earnings Per Share, Basic	$ (0.64)	$ (0.50)
Net earnings (loss) per share:
Earnings Per Share, Basic and Diluted	$ (0.64)	$ (0.50)
Weighted average number of shares:
Weighted Average Number of Shares Outstanding, Basic and Diluted	45,085	44,245
Weighted Average Number of Shares Outstanding, Basic	45,085	44,245
Other comprehensive income, net of tax:
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax	$ (222)	$ (608)
Other comprehensive income	(222)	(608)
Comprehensive income (loss)	(28,862)	(22,637)
Subscription, maintenance and support
Revenue from Contract with Customer, Including Assessed Tax	56,620	52,322
Cost of Goods and Services Sold	15,946	16,059
Subscription and Circulation [Member]
Revenue from Contract with Customer, Including Assessed Tax	48,765	42,648
Cost of Goods and Services Sold	13,779	13,801
Maintenance [Member]
Revenue from Contract with Customer, Including Assessed Tax	7,855	9,674
Cost of Goods and Services Sold	2,167	2,258
Service [Member]
Revenue from Contract with Customer, Including Assessed Tax	9,872	9,056
Cost of Goods and Services Sold	$ 11,415	$ 10,433

Condensed Consolidated Statem_2

Condensed Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Operating activities:
Net income (loss)	$ (28,640)	$ (22,029)
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation, Depletion and Amortization	4,647	3,068
Amortization of Financing Costs and Discounts	373	373
Share-based compensation	11,225	8,170
Provision for doubtful accounts	(91)	(559)
Asset Impairment Charges	1,551	0
Changes in operating assets and liabilities:
Accounts and unbilled receivables	(12,130)	(3,610)
Increase (Decrease) in Deferred Costs	(48)	867
Prepaid expenses and other assets	(262)	(395)
Increase (Decrease) in Other Noncurrent Assets and Liabilities, Net	(739)	(173)
Accounts payable	3,903	2,012
Accrued liabilities	(109)	3,918
Accrued payroll and other employee benefits	(13,246)	(7,573)
Deferred revenue	22,552	11,502
Net cash provided by (used in) operating activities	(11,014)	(4,429)
Investing activities:
Purchases of property and equipment	(461)	(1,300)
Payments to Acquire Other Investments	0	(501)
Net cash provided by (used in) investing activities	(461)	(1,801)
Financing activities:
Proceeds from Stock Plans	1,443	1,596
Tax withholding related to net share settlement of restricted stock units	(212)	(352)
Net cash provided by (used in) financing activities	1,231	1,244
Effect of Exchange Rate on Cash and Cash Equivalents	84	(219)
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect	(10,160)	(5,205)
Cash and cash equivalents:
Beginning of period	227,553	329,134
End of period	217,393	323,929
Capital Expenditures Incurred but Not yet Paid	$ 45	$ 328

Condensed Consolidated Statem_3

Condensed Consolidated Statement of Stockholders' Equity Statement - USD ($) $ in Thousands	Total	Cumulative Effect, Period of Adoption, Adjustment	Common Stock [Member]	Additional Paid-in Capital [Member]	Treasury Stock [Member]	Retained Earnings [Member]	Retained Earnings [Member]Cumulative Effect, Period of Adoption, Adjustment	Accumulated Other Comprehensive Income, net of tax [Member]
Common Stock, Shares, Outstanding, Beginning Balance at Dec. 31, 2020			43,461,544
Stockholders' Equity Attributable to Parent- Beginning Balance at Dec. 31, 2020	$ 117,037		$ 48	$ 589,040	$ (29,847)	$ (438,773)		$ (3,431)
Treasury Stock, Shares - Beginning Balance at Dec. 31, 2020					4,680,723
Stockholders' Equity Attributable to Parent- Ending Balance at Jan. 01, 2021		$ (68,768)					$ 11,330
Common Stock, Shares, Outstanding, Beginning Balance at Dec. 31, 2020			43,461,544
Stockholders' Equity Attributable to Parent- Beginning Balance at Dec. 31, 2020	117,037		$ 48	589,040	$ (29,847)	(438,773)		(3,431)
Treasury Stock, Shares - Beginning Balance at Dec. 31, 2020					4,680,723
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock Issued During Period, Shares, Restricted Stock Award, Net of Forfeitures			749,251
Stock Issued During Period, Value, Restricted Stock Award, Gross	(352)		$ 1	(353)
Stock Issued During Period, Shares, Employee Stock Purchase Plans			41,970
Proceeds from Stock Plans	1,596			1,596
Adjustments to Additional Paid in Capital, Equity Component of Convertible Debt				(80,098)
APIC, Share-based Payment Arrangement, Increase for Cost Recognition	8,153			8,153
Other Comprehensive Income (Loss), Net of Tax	(608)							(608)
Net Income (Loss) Attributable to Parent	(22,029)					(22,029)
Treasury Stock, Shares - Enging Balance at Mar. 31, 2021					4,680,723
Stockholders' Equity Attributable to Parent- Ending Balance at Mar. 31, 2021	$ 35,029		$ 49	518,338	$ (29,847)	(449,472)		(4,039)
Common Stock, Shares, Outstanding, Ending Balance at Mar. 31, 2021			44,252,765
Common Stock, Shares, Outstanding, Beginning Balance at Dec. 31, 2021	44,520,542		44,520,542
Stockholders' Equity Attributable to Parent- Beginning Balance at Dec. 31, 2021	$ 3,584		$ 49	546,693	$ (29,847)	(508,652)		(4,659)
Treasury Stock, Shares - Beginning Balance at Dec. 31, 2021	4,680,723				4,680,723
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock Issued During Period, Shares, Restricted Stock Award, Net of Forfeitures			609,397
Stock Issued During Period, Value, Restricted Stock Award, Gross	$ (212)		$ 1	(213)
Stock Issued During Period, Shares, Employee Stock Purchase Plans	49,245		49,245
Proceeds from Stock Plans	$ 1,443			1,443
APIC, Share-based Payment Arrangement, Increase for Cost Recognition	11,225			11,225
Other Comprehensive Income (Loss), Net of Tax	(222)							(222)
Net Income (Loss) Attributable to Parent	$ (28,640)					(28,640)
Treasury Stock, Shares - Enging Balance at Mar. 31, 2022	4,680,723				4,680,723
Stockholders' Equity Attributable to Parent- Ending Balance at Mar. 31, 2022	$ (12,822)		$ 50	$ 559,148	$ (29,847)	$ (537,292)		$ (4,881)
Common Stock, Shares, Outstanding, Ending Balance at Mar. 31, 2022	45,179,184		45,179,184

Organization and Nature of Oper

Organization and Nature of Operations	3 Months Ended
	Mar. 31, 2022
Organization and Nature of Operations [Abstract]
Organization and nature of operations	Organization and Nature of Operations PROS Holdings, Inc., a Delaware corporation, through its operating subsidiaries (collectively, the "Company"), provides solutions that optimize shopping and selling experiences. PROS solutions leverage artificial intelligence ("AI"), self-learning and automation to ensure that every transactional experience is fast, frictionless and personalized for every shopper, supporting both business-to-business ("B2B") and business-to-consumer ("B2C") companies across industry verticals. Companies can use these selling, pricing, revenue optimization, distribution and retail, and digital offer marketing solutions to assess their market environments in real time to deliver customized prices and offers. The Company's solutions enable buyers to move fluidly across its customers’ direct sales, partner, online, mobile and emerging channels with personalized experiences regardless of which channel buyers choose. The Company's decades of data science and AI expertise are infused into its solutions and are designed to reduce time and complexity through actionable intelligence.

Summary of Significant Accounti

Summary of Significant Accounting Policies (Notes)	3 Months Ended
	Mar. 31, 2022
Accounting Policies [Abstract]
Significant Accounting Policies [Text Block]	Summary of Significant Accounting Policies Basis of presentation The accompanying unaudited condensed consolidated financial statements of the Company have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") for interim financial reporting and applicable quarterly reporting regulations of the Securities and Exchange Commission ("SEC"). In management's opinion, the accompanying interim unaudited condensed consolidated financial statements include all adjustments necessary for a fair statement of the financial position of the Company as of March 31, 2022, the results of operations for the three months ended March 31, 2022 and 2021, cash flows for the three months ended March 31, 2022 and 2021, and stockholders' (deficit) equity for the three months ended March 31, 2022 and 2021. Certain prior year amounts have been reclassified for consistency with the current year presentation. Such reclassifications impacted the classification of general and administrative expenses and research and development expenses. These insignificant reclassifications had no effect on the reported results of operations, cash flows, or financial position. Certain information and disclosures normally included in the notes to the annual financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2021 ("Annual Report") filed with the SEC. The unaudited condensed consolidated balance sheet as of December 31, 2021 was derived from the Company's audited consolidated financial statements but does not include all disclosures required under GAAP. Risks and uncertainties Since its initial onset in early 2020, the coronavirus ("COVID-19") pandemic has created significant global uncertainty, and c ompliance with the various containment measures implemented by governmental authorities has impacted the Company's business, as well as the businesses of its customers, suppliers and other counterparties, and the scope and duration of the outbreak and timeframe for economic recovery is uncertain. As t here are no comparable recent events that provide guidance as to the long-term effect of the COVID-19 pandemic, the Company is unable to predict the full impact that COVID-19 will have on its results from operations, financial condition, liquidity and cash flows due to numerous uncertainties, including the duration and severity of the pandemic and containment measures . Changes in accounting policies There have been no material changes in the Company’s significant accounting policies and their application as compared to the significant accounting policies described in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021, except for the Company's adoption of certain accounting standards described in more detail under " Recently adopted accounting pronouncements " in this Note 2 below. Fair value measurement The Company's financial assets that are included in cash and cash equivalents and that are measured at fair value on a recurring basis consisted of $184.3 million and $203.3 million at March 31, 2022 and December 31, 2021, respectively, and were invested in treasury money market funds. The fair value of the treasury money market funds is determined based on quoted market prices, which represents level 1 in the fair value hierarchy as defined by ASC 820. Trade and other receivables Trade and other receivables are primarily comprised of trade receivables, net of allowance for doubtful accounts, contract assets and unbilled receivables. The Company records trade accounts receivable for its unconditional rights to consideration arising from the Company's performance under contracts with customers. The Company's standard billing terms are that payment is due upon receipt of invoice, payable generally within thirty to sixty days. The carrying value of such receivables, net of the allowance for doubtful accounts, represents their estimated net realizable value. When developing its estimate of expected credit losses on trade and other receivables, the Company considers the available information relevant to assessing the collectability of cash flows, which includes a combination of both internal and external information relating to past events, current conditions, and future forecasts as well as relevant qualitative and quantitative factors that relate to the environment in which the Company operates. Contract assets represent conditional rights to consideration that have been recognized as revenue in advance of billing the customer. Unbilled receivables represent unconditional rights to consideration arising from contingent revenue that have been recognized as revenue in advance of billing the customer. Deferred costs Sales commissions earned by the Company's sales representatives are considered incremental and recoverable costs of obtaining a customer contract. Sales commissions are deferred and amortized on a straight-line basis over the period of benefit, which the Company has determined to be five to eight years. The Company determined the period of benefit by taking into consideration its customer contracts, expected renewals of those customer contracts (as the Company currently does not pay an incremental sales commission for renewals), the Company's technology and other factors. The Company also defers amounts earned by employees other than sales representatives who earn incentive payments under compensation plans that are also tied to the value of customer contracts acquired. Deferred costs were $15.3 million as of March 31, 2022 and December 31, 2021. Amortization expense for the deferred costs was $1.4 million and $1.5 million for the three months ended March 31, 2022 and 2021, respectively. Amortization of deferred costs is included in selling and marketing expense in the accompanying unaudited condensed consolidated statements of comprehensive loss. Deferred implementation costs The Company capitalizes certain contract fulfillment costs, including personnel and other costs (such as hosting, employee salaries, benefits and payroll taxes), that are associated with arrangements where professional services are not distinct from other undelivered obligations in its customer contracts. The Company analyzes implementation costs and capitalizes those costs that are directly related to customer contracts, that are expected to be recoverable, and that enhance the resources which will be used to satisfy the undelivered performance obligations in those contracts. Deferred implementation costs are amortized ratably over the remaining contract term once the revenue recognition criteria for the respective performance obligation has been met and revenue recognition commences. Deferred implementation costs were $2.2 million and $2.4 million as of March 31, 2022 and December 31, 2021, respectively. Amortization expense for the deferred implementation costs was $0.3 million for the three months ended March 31, 2022 and 2021. Deferred implementation costs are included in prepaid and other current assets and other assets, noncurrent in the unaudited condensed consolidated balance sheets. Amortization of deferred implementation costs is included in cost of subscription and cost of services revenues in the accompanying unaudited condensed consolidated statements of comprehensive loss. Impairment of Long-Lived Assets Long-lived assets are reviewed for impairment whenever an event or change in circumstances indicates that the carrying amount of an asset or group of assets may not be recoverable. The impairment review includes comparison of future cash flows expected to be generated by the asset or group of assets with the associated assets’ carrying value. If the carrying value of the asset or group of assets exceeds its expected future cash flows (undiscounted and without interest charges), an impairment loss is recognized to the extent that the carrying amount of the asset exceeds its fair value. During the quarter ended March 31, 2022, the Company recorded a $1.6 million impairment charge related to fixed assets. The impairment resulted from the Company's changed intentions for these assets in connection with a new agreement with a software vendor. The Company did not record any impairment charges during the three months ended March 31, 2021. Recently adopted accounting pronouncements In August 2020, the FASB issued ASU 2020-06, Debt - Debt with Conversion and Other Options ("Subtopic 470-20") and Derivatives and Hedging - Contracts in an Entity's Own Equity ("Subtopic 815-40") , which simplifies the accounting for certain convertible instruments, amends the guidance on derivative scope exceptions for contracts in an entity's own equity, and modifies the guidance on diluted earnings per share calculations as a result of these changes. This new standard is effective for the Company's interim and annual periods beginning January 1, 2022, and earlier adoption is permitted on January 1, 2021. The Company may elect to apply the amendments on a retrospective or modified retrospective basis. The Company early adopted the new standard effective January 1, 2021 on the modified retrospective basis. The adoption decreased additional paid-in capital by $80.1 million related to the equity conversion component of the outstanding convertible notes which was previously separated and recorded in equity, and increased convertible debt, net by $68.8 million related to the removal of the debt discounts and adjustment of debt issuance cost recorded under the previous standard. The net cumulative effect of the adjustments of $11.3 million was recorded as a decrease to the opening balance of the accumulated deficit as of January 1, 2021. The adoption had no impact on the condensed consolidated statements of cash flows. Recently issued accounting pronouncements not yet adopted With the exception of the new standard discussed above, there have been no other recent accounting pronouncements or changes in accounting pronouncements during the three months ended March 31, 2022, as compared to the recent accounting pronouncements described in the Company's Annual Report, that are of significance or potential significance to the Company.

Deferred Revenue and Performanc

Deferred Revenue and Performance Obligation (Notes)	3 Months Ended
	Mar. 31, 2022
Deferred Revenue and Performance Obligation [Abstract]
Deferred revenue and performance obligation [Text Block]	Deferred Revenue and Performance Obligations Deferred Revenue For the three months ended March 31, 2022 and 2021, the Company recognized approximately $44.3 million and $42.3 million, respectively, of revenue that was included in the deferred revenue balances at the beginning of the respective periods and primarily related to subscription services, maintenance and support, and services. Performance Obligations As of March 31, 2022, the Company expects to recognize approximately $433.1 million of revenue from remaining performance obligations. The Company expects, based on the terms of the related, underlying contractual arrangements, to recognize revenue on approximately $201.1 million of these performance obligations over the next 12 months, with the balance recognized thereafte r.

Disaggregation of Revenue (Note

Disaggregation of Revenue (Notes)	3 Months Ended
	Mar. 31, 2022
Disaggregation of Revenue [Abstract]
Disaggregation of Revenue [Text Block]	Disaggregation of Revenue Revenue by Geography The geographic information in the table below is presented for the three months ended March 31, 2022 and 2021. The Company categorizes geographic revenues based on the location of the customer's headquarters. Because the Company's contracts are predominately denominated in U.S. dollars, it has limited exposure to foreign currency exchange risk as discussed under " Foreign Currency Exchange Risk " of Part I, Item 3 below. Three Months Ended March 31, 2022 2021 (in thousands) Revenue Percent Revenue Percent United States of America $ 23,194 35 % $ 20,876 34 % Europe 20,823 31 % 18,692 30 % The rest of the world 22,475 34 % 21,810 36 % Total revenue $ 66,492 100 % $ 61,378 100 %

Business Combinations and Asset

Business Combinations and Asset Acquisitions	3 Months Ended
	Mar. 31, 2022
Business Combination and Asset Acquisition [Abstract]
Business Combination Disclosure [Text Block]	Business Combination EveryMundo On November 30, 2021, the Company acquired EveryMundo LLC ("EveryMundo"), a privately held company based in Miami, Florida, for a cash consideration, net of cash acquired, of approximately $79.5 million and an equity consideration of approximately $10.0 million. Since the equity consideration is contingent on employment with the Company for a two-year period, it was determined, based on accounting guidance, that the related amounts should be treated as post-combination compensation and accordingly are not included as part of the purchase price allocation. EveryMundo is a digital offer marketing pioneer that enables brands to broaden their digital reach and deepen customer engagement, providing greater control over direct and indirect channels they participate in to help create superior brand experiences and foster brand loyalty over time. During the three months ended March 31, 2022, the Company incurred no acquisition-related costs. The preliminary allocation of the purchase price for EveryMundo is as follows (in thousands): Current assets $ 2,193 Noncurrent assets 736 Intangibles 23,300 Goodwill 58,915 Current liabilities (4,972) Noncurrent liabilities (542) Purchase consideration $ 79,630 The following are the identifiable intangible assets acquired (in thousands) with respect to the EveryMundo acquisition, and their respective useful lives: Weighted Average Useful Life Amount (years) Developed technology $ 15,700 5 Customer relationships 5,500 4 Trade name 2,100 8 Total $ 23,300 The goodwill recognized was primarily attributable to the assembled workforce and expanded market opportunities from integrating EveryMundo's technology into the Company's product portfolio. The goodwill is deductible for U.S. federal income tax purposes.

Leases (Notes)

Leases (Notes)	3 Months Ended
	Mar. 31, 2022
Leases [Abstract]
Lessee, Operating Leases [Text Block]	Leases The Company has operating leases for data centers, computer infrastructure, corporate offices and certain equipment. These leases have remaining lease terms ranging from 1 year to 11 years. Some of these leases include options to extend for up to 15 years, and some include options to terminate within 1 year. As of March 31, 2022, the Company did not have any finance leases. Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended March 31, 2022 2021 Cash paid for operating lease liabilities $ 1,842 $ 2,461 Right-of-use asset obtained in exchange for operating lease liability $ — $ 97 In January 2022, an existing operating lease was modified due to a change in future payments. The result was a decrease in the related right-of-use asset and corresponding lease liability of $2.7 million. As of March 31, 2022, maturities of lease liabilities were as follows (in thousands): Year Ending December 31, Amount Remaining 2022 $ 7,830 2023 9,602 2024 5,328 2025 4,231 2026 4,120 2027 4,043 Thereafter 23,686 Total operating lease payments 58,840 Less: Imputed interest (17,150) Total operating lease liabilities $ 41,690

Earnings per Share (Note)

Earnings per Share (Note)	3 Months Ended
	Mar. 31, 2022
Earnings Per Share [Abstract]
Earnings per Share	Earnings per Share The following table sets forth the computation of basic and diluted earnings per share for the three months ended March 31, 2022 and 2021: Three Months Ended March 31, (in thousands, except per share data) 2022 2021 Numerator: Net loss $ (28,640) $ (22,029) Denominator: Weighted average shares (basic) 45,085 44,245 Dilutive effect of potential common shares — — Weighted average shares (diluted) 45,085 44,245 Basic loss per share $ (0.64) $ (0.50) Diluted loss per share $ (0.64) $ (0.50) Dilutive potential common shares consist of shares issuable upon the settlement of stock appreciation rights ("SARs"), and the vesting of restricted stock units ("RSUs"), market stock units ("MSUs") and equity consideration related to the EveryMundo LLC acquisition. Potential common shares determined to be antidilutive and excluded from diluted weighted average shares outstanding were approximately 2.2 million and 1.2 million for the three months ended March 31, 2022 and 2021, respectively. In addition, potential common shares related to the convertible notes determined to be antidilutive and excluded from diluted weighted average shares outstanding were 5.8 million for the three months ended March 31, 2022 and 2021.

Noncash Share-based Compensatio

Noncash Share-based Compensation (Note)	3 Months Ended
	Mar. 31, 2022
Noncash Share-based Compensation [Abstract]
Noncash Share-based Compensation	Noncash Share-based Compensation The Company's 2017 Equity Incentive Plan (as amended and restated, the "2017 Stock Plan") has an aggregate authorized limit of 7,650,000 shares for issuance. As of March 31, 2022, 2,993,183 shares remain available for issuance under the 2017 Stock Plan. The following table presents the number of shares or units outstanding for each award type as of March 31, 2022 and December 31, 2021, respectively, (in thousands): Award type March 31, 2022 December 31, 2021 Restricted stock units (time-based) 2,529 2,145 Restricted stock units (performance-based) — 140 Market stock units 216 126 EveryMundo Equity consideration 273 273 During the three months ended March 31, 2022, the Company granted 1,147,579 RSUs (time-based) with a weighted average grant-date fair value of $31.34 per share. The Company also granted 116,640 MSUs with a weighted average grant-date fair value of $37.65 to certain executive employees during the three months ended March 31, 2022. These MSUs vest on January 31, 2025 and the actual number of MSUs that will be eligible to vest is based on the total stockholder return of the Company relative to the total stockholder return of the Index over the performance period, as defined by each award's plan documents or individual award agreements. The maximum number of shares issuable upon vesting is 200% of the MSUs initially granted. The Company did not grant any stock options, SARs or performance-based RSUs during the three months ended March 31, 2022. The assumptions used to value the MSUs granted during the three months ended March 31, 2022 were as follows: March 31, 2022 Volatility 54.50 % Risk-free interest rate 1.20 % Expected award life in years 2.97 Dividend yield — Share-based compensation expense is allocated to expense categories on the unaudited condensed consolidated statements of comprehensive loss. The following table summarizes share-based compensation expense included in the Company's unaudited condensed consolidated statements of comprehensive loss for the three months ended March 31, 2022 and 2021: Three Months Ended March 31, 2022 2021 Share-based compensation: Cost of revenue $ 825 $ 826 Operating expenses: Selling and marketing 3,240 2,224 Research and development 3,713 1,826 General and administrative 3,447 3,294 Total included in operating expenses 10,400 7,344 Total share-based compensation expense $ 11,225 $ 8,170 At March 31, 2022, the Company had an estimated $102.7 million of total unrecognized compensation costs related to share-based compensation arrangements. These costs will be recognized over a weighted average period o f 2.9 years. The Company's Employee Stock Purchase Plan (as amended, the "ESPP") provides for eligible employees to purchase shares on an after-tax basis in an amount between 1% and 10% of their annual pay: (i) on June 30 of each year at a 15% discount of the fair market value of the Company's common stock on January 1 or June 30, whichever is lower, and (ii) on Dec ember 31 of each year at a 15% discount of the fair market value of the Company's common stock on July 1 or December 31, whichever is lower. An employee may not purchase more than $5,000 in either of the six-month measurement periods described above or more than $10,000 annually. In May 2021, the Company's stockholders approved an amendment to the ESPP Plan increasing the aggregate amount of shares available for issuance under the ESPP to 1,000,000. During the three months ended March 31, 2022, the Company issued 49,245 shares under the ESPP. As of March 31, 2022, 444,466 shares remain authorized and available for issuance under the ESPP. As of March 31, 2022, the Company held approximately $0.8 million on behalf of employees for future purchases under the ESPP, and this amount was recorded in accrued payroll and other employee benefits in the Company's unaudited condensed consolidated balance sheet.

Convertible debt (Notes)

Convertible debt (Notes)	3 Months Ended
	Mar. 31, 2022
Debt Disclosure [Abstract]
Long-term Debt [Text Block]	Convertible Senior Notes The following is a summary of the Company's convertible senior notes as of March 31, 2022 (in thousands): Date of Issuance Unpaid Principal Balance Net Carrying Amount Contractual Interest Rates Current Noncurrent 1% Convertible Notes due in 2024 ("2024 Notes") May 2019 $ 143,750 $ — $ 141,882 1% 2.25% Convertible Notes due in 2027 ("2027 Notes") September 2020 $ 150,000 $ — $ 146,778 2.25% The 2027 and 2024 Notes (collectively, the "Notes") are general unsecured obligations and rank senior in right of payment to all of the Company's indebtedness that is expressly subordinated in right of payment to the Notes, rank equally in right of payment with all of the Company's existing and future liabilities that are not so subordinated, are effectively junior to any of the Company's secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally subordinated to all indebtedness and other liabilities of the Company's subsidiaries (including trade payables but excluding intercompany obligations owed to the Company or its subsidiaries). Interest related to the 2027 Notes is payable semiannually in arrears in cash on March 15 and September 15 of each year, beginning on March 15, 2021. Interest related to the 2024 Notes is payable semi-annually in arrears on May 15 and November 15 of each year, beginning on November 15, 2019. The 2027 Notes mature on September 15, 2027 and the 2024 Notes mature on May 15, 2024, unless redeemed or converted in accordance with their terms prior to such date. Each $1,000 of principal of the 2027 Notes will initially be convertible into 23.9137 shares of the Company’s common stock, which is equivalent to an initial conversion price of approximately $41.82 per share. Each $1,000 of principal of the 2024 Notes will initially be convertible into 15.1394 shares of the Company’s common stock, which is equivalent to an initial conversion price of approximately $66.05 per share. The initial conversion price for the 2027 and the 2024 Notes is subject to adjustment upon the occurrence of certain specified events. As of March 31, 2022, the 2027 and 2024 Notes are not yet convertible and their remaining term is approximately 65 months and 25 months, respectively. As of March 31, 2022 and December 31, 2021, the fair value of the principal amount of the Notes in the aggregate was $291.4 million and $299.4 million, respectively. The estimated fair value was determined based on inputs that are observable in the market or that could be derived from, or corroborated with, observable market data, including the Company's stock price and interest rates, which represents level 2 in the fair value hierarchy. Effective January 1, 2021, the Company early adopted ASU 2020-06, Debt - Debt with Conversion and Other Options and Derivatives and Hedging - Contracts in an Entity's Own Equity. Upon adoption of the new standard, the Company removed the debt discount and adjusted the debt issuance cost which was previously allocated between the liability and the equity component, resulting in an increase of $68.8 million to convertible debt, net. In addition, the Company recorded a reduction to additional paid-in capital of $80.1 million related to the equity conversion component of the outstanding convertible notes which was previously separated and recorded in equity. The net cumulative impact of the adoption of the standard was recorded as a decrease to accumulated deficit. The Notes consist of the following (in thousands): March 31, 2022 December 31, 2021 Principal $ 293,750 $ 293,750 Less: debt issuance cost, net of amortization (5,090) (5,463) Net carrying amount $ 288,660 $ 288,287 The following table sets forth total interest expense recognized related to the Notes (in thousands): Three Months Ended March 31, 2022 2021 Coupon interest $ 1,203 $ 1,203 Amortization of debt issuance costs 373 373 Total $ 1,576 $ 1,576 Capped Call Transactions In September 2020 and in May 2019, in connection with the offering of the 2027 and 2024 Notes, respectively, the Company entered into privately negotiated capped call transactions (collectively, the "Capped Call") with certain option counterparties. The Capped Call transactions cover, subject to customary anti-dilution adjustments, the number of shares of the Company’s common stock initially underlying the Notes, at a strike price that corresponds to the initial conversion price of the Notes, also subject to adjustment, and are exercisable upon conversion of the Notes. The Capped Call transactions are intended to reduce potential dilution to the Company’s common stock and/or offset any cash payments the Company will be required to make in excess of the principal amounts upon any conversion of Notes, and to effectively increase the overall conversion price of the 2027 Notes from $41.82 to $78.90 per share, and for the 2024 Notes from $66.05 to $101.62 per share. As the Capped Call transactions meet certain accounting criteria, they are recorded in stockholders’ equity and are not accounted for as derivatives. The cost of the Capped Call was $25.3 million and $16.4 million for the 2027 and 2024 Notes, respectively, and was recorded as part of additional paid-in capital.

Commitments and Contingencies

Commitments and Contingencies	3 Months Ended
	Mar. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Litigation In the ordinary course of business, the Company regularly becomes involved in contract and other negotiations and, in more limited circumstances, becomes involved in legal proceedings, claims and litigation. The outcomes of these matters are inherently unpredictable. The Company is not currently involved in any outstanding litigation that it believes, individually or in the aggregate, will have a material adverse effect on its business, financial condition, results of operations or cash flows. Purchase commitments In the ordinary course of business, the Company enters into various purchase commitments for goods and services. In July 2021, the Company entered into a noncancelable agreement for data subscription services with a five-year term. The purchase commitment as of March 31, 2022 was $4.4 million and the agreement expires in June 2026. In November 2021, the Company entered into a noncancelable agreement with a computing infrastructure vendor that amended the existing agreement dated March 2019. The amended agreement had purchase commitments of $171.1 million remaining as of March 31, 2022, and expires in November 2026.

Summary of Significant Accoun_2

Summary of Significant Accounting Policies (Policies)	3 Months Ended
	Mar. 31, 2022
Accounting Policies [Abstract]
Basis of presentation	Basis of presentation The accompanying unaudited condensed consolidated financial statements of the Company have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") for interim financial reporting and applicable quarterly reporting regulations of the Securities and Exchange Commission ("SEC"). In management's opinion, the accompanying interim unaudited condensed consolidated financial statements include all adjustments necessary for a fair statement of the financial position of the Company as of March 31, 2022, the results of operations for the three months ended March 31, 2022 and 2021, cash flows for the three months ended March 31, 2022 and 2021, and stockholders' (deficit) equity for the three months ended March 31, 2022 and 2021. Certain prior year amounts have been reclassified for consistency with the current year presentation. Such reclassifications impacted the classification of general and administrative expenses and research and development expenses. These insignificant reclassifications had no effect on the reported results of operations, cash flows, or financial position. Certain information and disclosures normally included in the notes to the annual financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements in the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2021 ("Annual Report") filed with the SEC. The unaudited condensed consolidated balance sheet as of December 31, 2021 was derived from the Company's audited consolidated financial statements but does not include all disclosures required under GAAP. Risks and uncertainties Since its initial onset in early 2020, the coronavirus ("COVID-19") pandemic has created significant global uncertainty, and c ompliance with the various containment measures implemented by governmental authorities has impacted the Company's business, as well as the businesses of its customers, suppliers and other counterparties, and the scope and duration of the outbreak and timeframe for economic recovery is uncertain. As t here are no comparable recent events that provide guidance as to the long-term effect of the COVID-19 pandemic, the Company is unable to predict the full impact that COVID-19 will have on its results from operations, financial condition, liquidity and cash flows due to numerous uncertainties, including the duration and severity of the pandemic and containment measures
Accounting Standards Update and Change in Accounting Principle	Changes in accounting policies There have been no material changes in the Company’s significant accounting policies and their application as compared to the significant accounting policies described in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021, except for the Company's adoption of certain accounting standards described in more detail under " Recently adopted accounting pronouncements " in this Note 2 below.
Fair value measurement	Fair value measurement The Company's financial assets that are included in cash and cash equivalents and that are measured at fair value on a recurring basis consisted of $184.3 million
Trade and Other Accounts Receivable, Unbilled Receivables, Policy [Policy Text Block]	Trade and other receivables Trade and other receivables are primarily comprised of trade receivables, net of allowance for doubtful accounts, contract assets and unbilled receivables. The Company records trade accounts receivable for its unconditional rights to consideration arising from the Company's performance under contracts with customers. The Company's standard billing terms are that payment is due upon receipt of invoice, payable generally within thirty to sixty days. The carrying value of such receivables, net of the allowance for doubtful accounts, represents their estimated net realizable value. When developing its estimate of expected credit losses on trade and other receivables, the Company considers the available information relevant to assessing the collectability of cash flows, which includes a combination of both internal and external information relating to past events, current conditions, and future forecasts as well as relevant qualitative and quantitative factors that relate to the environment in which the Company operates. Contract assets represent conditional rights to consideration that have been recognized as revenue in advance of billing the customer. Unbilled receivables represent unconditional rights to consideration arising from contingent revenue that have been recognized as revenue in advance of billing the customer.
Revenue Recognition, Customer Acquisitions [Policy Text Block]	Deferred costs Sales commissions earned by the Company's sales representatives are considered incremental and recoverable costs of obtaining a customer contract. Sales commissions are deferred and amortized on a straight-line basis over the period of benefit, which the Company has determined to be five to eight years. The Company determined the period of benefit by taking into consideration its customer contracts, expected renewals of those customer contracts (as the Company currently does not pay an incremental sales commission for renewals), the Company's technology and other factors. The Company also defers amounts earned by employees other than sales representatives who earn incentive payments under compensation plans that are also tied to the value of customer contracts acquired. Deferred costs were $15.3 million as of March 31, 2022 and December 31, 2021. Amortization expense for the deferred costs was $1.4 million and $1.5 million for the three months ended March 31, 2022 and 2021, respectively. Amortization of deferred costs is included in selling and marketing expense in the accompanying unaudited condensed consolidated statements of comprehensive loss.
Deferred Charges, Policy [Policy Text Block]	Deferred implementation costs The Company capitalizes certain contract fulfillment costs, including personnel and other costs (such as hosting, employee salaries, benefits and payroll taxes), that are associated with arrangements where professional services are not distinct from other undelivered obligations in its customer contracts. The Company analyzes implementation costs and capitalizes those costs that are directly related to customer contracts, that are expected to be recoverable, and that enhance the resources which will be used to satisfy the undelivered performance obligations in those contracts. Deferred implementation costs are amortized ratably over the remaining contract term once the revenue recognition criteria for the respective performance obligation has been met and revenue recognition commences. Deferred implementation costs were $2.2 million and $2.4 million as of March 31, 2022 and December 31, 2021, respectively. Amortization expense for the deferred implementation costs was $0.3 million for the three months ended March 31, 2022 and 2021. Deferred implementation costs are included in prepaid and other current assets and other assets, noncurrent in the unaudited condensed consolidated balance sheets. Amortization of deferred implementation costs is included in cost of subscription and cost of services revenues in the accompanying unaudited condensed consolidated statements of comprehensive loss.
Impairment or Disposal of Long-Lived Assets, Policy	Impairment of Long-Lived Assets Long-lived assets are reviewed for impairment whenever an event or change in circumstances indicates that the carrying amount of an asset or group of assets may not be recoverable. The impairment review includes comparison of future cash flows expected to be generated by the asset or group of assets with the associated assets’ carrying value. If the carrying value of the asset or group of assets exceeds its expected future cash flows (undiscounted and without interest charges), an impairment loss is recognized to the extent that the carrying amount of the asset exceeds its fair value. During the quarter ended March 31, 2022, the Company recorded a $1.6 million impairment charge related to fixed assets. The impairment resulted from the Company's changed intentions for these assets in connection with a new agreement with a software vendor. The Company did not record any impairment charges during the three months ended March 31, 2021.
New Accounting Pronouncements, Policy [Policy Text Block]	Recently adopted accounting pronouncements In August 2020, the FASB issued ASU 2020-06, Debt - Debt with Conversion and Other Options ("Subtopic 470-20") and Derivatives and Hedging - Contracts in an Entity's Own Equity ("Subtopic 815-40") , which simplifies the accounting for certain convertible instruments, amends the guidance on derivative scope exceptions for contracts in an entity's own equity, and modifies the guidance on diluted earnings per share calculations as a result of these changes. This new standard is effective for the Company's interim and annual periods beginning January 1, 2022, and earlier adoption is permitted on January 1, 2021. The Company may elect to apply the amendments on a retrospective or modified retrospective basis. The Company early adopted the new standard effective January 1, 2021 on the modified retrospective basis. The adoption decreased additional paid-in capital by $80.1 million related to the equity conversion component of the outstanding convertible notes which was previously separated and recorded in equity, and increased convertible debt, net by $68.8 million related to the removal of the debt discounts and adjustment of debt issuance cost recorded under the previous standard. The net cumulative effect of the adjustments of $11.3 million was recorded as a decrease to the opening balance of the accumulated deficit as of January 1, 2021. The adoption had no impact on the condensed consolidated statements of cash flows. Recently issued accounting pronouncements not yet adopted With the exception of the new standard discussed above, there have been no other recent accounting pronouncements or changes in accounting pronouncements during the three months ended March 31, 2022, as compared to the recent accounting pronouncements described in the Company's Annual Report, that are of significance or potential significance to the Company.

Disaggregation of Revenue (Tabl

Disaggregation of Revenue (Tables)	3 Months Ended
	Mar. 31, 2022
Disaggregation of Revenue [Abstract]
Schedule of Disaggregation Of Revenue [Table Text Block]	The geographic information in the table below is presented for the three months ended March 31, 2022 and 2021. The Company categorizes geographic revenues based on the location of the customer's headquarters. Because the Company's contracts are predominately denominated in U.S. dollars, it has limited exposure to foreign currency exchange risk as discussed under " Foreign Currency Exchange Risk " of Part I, Item 3 below. Three Months Ended March 31, 2022 2021 (in thousands) Revenue Percent Revenue Percent United States of America $ 23,194 35 % $ 20,876 34 % Europe 20,823 31 % 18,692 30 % The rest of the world 22,475 34 % 21,810 36 % Total revenue $ 66,492 100 % $ 61,378 100 %

Business Combinations (Tables)

Business Combinations (Tables) - EveryMundo Acquisition [Member]	3 Months Ended
	Mar. 31, 2022
Business Acquisition [Line Items]
Business Combination, Schedule of purchase price allocation [Table Text Block]	The preliminary allocation of the purchase price for EveryMundo is as follows (in thousands): Current assets $ 2,193 Noncurrent assets 736 Intangibles 23,300 Goodwill 58,915 Current liabilities (4,972) Noncurrent liabilities (542) Purchase consideration $ 79,630
Schedule of Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table Text Block]	The following are the identifiable intangible assets acquired (in thousands) with respect to the EveryMundo acquisition, and their respective useful lives: Weighted Average Useful Life Amount (years) Developed technology $ 15,700 5 Customer relationships 5,500 4 Trade name 2,100 8 Total $ 23,300

Leases (Tables)

Leases (Tables)	3 Months Ended
	Mar. 31, 2022
Leases [Abstract]
Supplemental Lease Information [Table Text Block]	Supplemental cash flow information related to leases was as follows (in thousands): Three Months Ended March 31, 2022 2021 Cash paid for operating lease liabilities $ 1,842 $ 2,461 Right-of-use asset obtained in exchange for operating lease liability $ — $ 97
Lessee, Operating Lease, Liability, Maturity [Table Text Block]	As of March 31, 2022, maturities of lease liabilities were as follows (in thousands): Year Ending December 31, Amount Remaining 2022 $ 7,830 2023 9,602 2024 5,328 2025 4,231 2026 4,120 2027 4,043 Thereafter 23,686 Total operating lease payments 58,840 Less: Imputed interest (17,150) Total operating lease liabilities $ 41,690

Earnings per Share (Table)

Earnings per Share (Table)	3 Months Ended
	Mar. 31, 2022
Earnings Per Share [Abstract]
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]	The following table sets forth the computation of basic and diluted earnings per share for the three months ended March 31, 2022 and 2021: Three Months Ended March 31, (in thousands, except per share data) 2022 2021 Numerator: Net loss $ (28,640) $ (22,029) Denominator: Weighted average shares (basic) 45,085 44,245 Dilutive effect of potential common shares — — Weighted average shares (diluted) 45,085 44,245 Basic loss per share $ (0.64) $ (0.50) Diluted loss per share $ (0.64) $ (0.50)

Noncash Share-based Compensat_2

Noncash Share-based Compensation (Tables)	3 Months Ended
	Mar. 31, 2022
Noncash Share-based Compensation [Abstract]
Awards outstanding [Table Text Block]	The following table presents the number of shares or units outstanding for each award type as of March 31, 2022 and December 31, 2021, respectively, (in thousands): Award type March 31, 2022 December 31, 2021 Restricted stock units (time-based) 2,529 2,145 Restricted stock units (performance-based) — 140 Market stock units 216 126 EveryMundo Equity consideration 273 273
Schedule of Share-based Compensation Expense	The following table summarizes share-based compensation expense included in the Company's unaudited condensed consolidated statements of comprehensive loss for the three months ended March 31, 2022 and 2021: Three Months Ended March 31, 2022 2021 Share-based compensation: Cost of revenue $ 825 $ 826 Operating expenses: Selling and marketing 3,240 2,224 Research and development 3,713 1,826 General and administrative 3,447 3,294 Total included in operating expenses 10,400 7,344 Total share-based compensation expense $ 11,225 $ 8,170
Market Stock Units Valuation Assumptions	The assumptions used to value the MSUs granted during the three months ended March 31, 2022 were as follows: March 31, 2022 Volatility 54.50 % Risk-free interest rate 1.20 % Expected award life in years 2.97 Dividend yield —

Convertible debt (Tables)

Convertible debt (Tables)	3 Months Ended
	Mar. 31, 2022
Debt Disclosure [Abstract]
Schedule of Debt [Table Text Block]	The following is a summary of the Company's convertible senior notes as of March 31, 2022 (in thousands): Date of Issuance Unpaid Principal Balance Net Carrying Amount Contractual Interest Rates Current Noncurrent 1% Convertible Notes due in 2024 ("2024 Notes") May 2019 $ 143,750 $ — $ 141,882 1% 2.25% Convertible Notes due in 2027 ("2027 Notes") September 2020 $ 150,000 $ — $ 146,778 2.25%
Convertible Debt [Table Text Block]	The Notes consist of the following (in thousands): March 31, 2022 December 31, 2021 Principal $ 293,750 $ 293,750 Less: debt issuance cost, net of amortization (5,090) (5,463) Net carrying amount $ 288,660 $ 288,287 The following table sets forth total interest expense recognized related to the Notes (in thousands): Three Months Ended March 31, 2022 2021 Coupon interest $ 1,203 $ 1,203 Amortization of debt issuance costs 373 373 Total $ 1,576 $ 1,576

Summary of Significant Accoun_3

Summary of Significant Accounting Policies Significant Accounting Policies (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Accounting Policies [Abstract]
Treasury money market funds, at fair value	$ 184,300		$ 203,300
Deferred Costs	15,300		15,300
Amortization of Deferred Charges	1,400	$ 1,500
Capitalized Contract Cost, Net	2,200		$ 2,400
Capitalized Contract Cost, Amortization	300	300
Asset Impairment Charges	$ 1,551	$ 0

Summary of Significant Accoun_4

Summary of Significant Accounting Policies New Accounting Pronouncements - Recent Pronouncements (Details) - USD ($) $ in Thousands	Jan. 01, 2021	Mar. 31, 2022	Dec. 31, 2021
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Retained Earnings (Accumulated Deficit)		$ (537,292)	$ (508,652)
Accounting Standards Update 2020-06
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Debt Instrument, Unamortized Discount and Debt Issuance Cost	$ 68,800
Adjustments to Additional Paid in Capital, Equity Component of Convertible Debt	80,100
Retained Earnings (Accumulated Deficit)	$ 11,300

Deferred Revenue and Performa_2

Deferred Revenue and Performance Obligation (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Deferred Revenue and Performance Obligation [Abstract]
Deferred Revenue, Revenue Recognized	$ 44.3	$ 42.3
Revenue, Remaining Performance Obligation, Amount	433.1
Revenue Remaining Performance Obligation, to be recognized within 12 months	$ 201.1

Disaggregation of Revenue Reven

Disaggregation of Revenue Revenue by Geography (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Revenues	$ 66,492	$ 61,378
Percentage of total revenue	100.00%	100.00%
UNITED STATES
Revenues	$ 23,194	$ 20,876
Percentage of total revenue	35.00%	34.00%
Europe [Member]
Revenues	$ 20,823	$ 18,692
Percentage of total revenue	31.00%	30.00%
The rest of the world [Member]
Revenues	$ 22,475	$ 21,810
Percentage of total revenue	34.00%	36.00%

Business Combinations (Details)

Business Combinations (Details) - EveryMundo Acquisition [Member] - USD ($) $ in Millions	Nov. 30, 2021	Mar. 31, 2022
Business Acquisition [Line Items]
Payments to Acquire Businesses, Net of Cash Acquired	$ 79.5
Business Combination, Equity Consideration	10
Business Combination, Acquisition Related Costs		$ 0
Business Combination Recognized Identifiable Assets Acquired and Liabilities Assumed, Deferred Tax Assets	2.8
Deferred Taxes, Business Combination, Valuation Allowance, Available to Reduce Goodwill	$ 2.8

Business Combinations Business

Business Combinations Business Combination, Schedule Of Recognized Identified Assets Acquired And Liabilities Assumed (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021	Nov. 30, 2021
Business Acquisition [Line Items]
Goodwill	$ 107,929	$ 108,133
EveryMundo Acquisition [Member]
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets			$ 2,193
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Other Noncurrent Assets			736
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill			23,300
Goodwill			58,915
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities			(4,972)
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Noncurrent Liabilities			(542)
Business Combination, Recognized Identifiable Assets Acquired, Goodwill, and Liabilities Assumed, Net			$ 79,630

Business Combinations Busines_2

Business Combinations Business Combination, Schedule of Finite-Lived Intangible Assets Acquired (Details) - EveryMundo Acquisition [Member] $ in Thousands	Nov. 30, 2021USD ($)
Business Acquisition [Line Items]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Intangible Assets, Other than Goodwill	$ 23,300
Developed Technology Rights [Member]
Business Acquisition [Line Items]
Finite-lived Intangible Assets Acquired	$ 15,700
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	5 years
Customer Relationships [Member]
Business Acquisition [Line Items]
Finite-lived Intangible Assets Acquired	$ 5,500
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	4 years
Trade Names
Business Acquisition [Line Items]
Finite-lived Intangible Assets Acquired	$ 2,100
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	8 years

Leases (Details)

Leases (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Lessee, Lease, Description [Line Items]
Lessee, Operating Lease, Option to Renew	15 years
Lessee, Operating Lease, Termination Option	1 year
Operating Lease, Payments	$ 1,842	$ 2,461
Right-of-use Asset Obtained in Exchange for Operating Lease Liability	0	$ 97
Decrease in right-of-use asset and related lease liability due to modification	$ 2,700
Minimum [Member]
Lessee, Lease, Description [Line Items]
Lessee, Operating Lease, Term of Contract	1 year
Maximum [Member]
Lessee, Lease, Description [Line Items]
Lessee, Operating Lease, Term of Contract	11 years

Leases Schedule of lease liabil

Leases Schedule of lease liability maturities (Details) $ in Thousands	Mar. 31, 2022USD ($)
Lessee, Operating Lease, Liability, Payment, Due [Abstract]
Remaining 2022	$ 7,830
2023	9,602
2024	5,328
2025	4,231
2026	4,120
2027	4,043
Thereafter	23,686
Operating Leases, Payments Due	58,840
Lessee, Operating Lease, Liability, Undiscounted Excess Amount	(17,150)
Operating Lease, Liability	$ 41,690

Earnings per Share (Details)

Earnings per Share (Details) - shares shares in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Share-based Payment Arrangement [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive potential common shares excluded from computation of earnings per share	2.2	1.2
Convertible Debt Securities [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Antidilutive potential common shares excluded from computation of earnings per share	5.8	5.8

Earnings per Share Basis and Di

Earnings per Share Basis and Diluted (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Numerator
Net income (loss)	$ (28,640)	$ (22,029)
Denominator
Weighted average shares (basic)	45,085	44,245
Dilutive effect of potential common shares	0	0
Weighted average shares (diluted)	45,085	44,245
Basic Earnings Per Share	$ (0.64)	$ (0.50)
Diluted earnings per share	$ (0.64)	$ (0.50)

Noncash Share-based Compensat_3

Noncash Share-based Compensation (Details)	3 Months Ended
	Mar. 31, 2022USD ($)$ / sharesshares
Noncash Share-based Compensation (Narrative) [Line Items]
Unrecognized compensation cost related to share-based compensation | $	$ 102,700,000
Weighted average period to recognize cost, in years	2 years 10 months 24 days
Share-based compensation arrangement by share-based payment, Minimum Employee Subscription rate	1.00%
Share-based Compensation Arrangement by Share-based Payment Award, Maximum Employee Subscription Rate	10.00%
Share-based Compensation Arrangement by Share-based Payment Award, Discount from Market Price, Offering Date	15.00%
Maximum Amount Contributable by employees under ESPP- Half yearly | $	$ 5,000
Maximum Amount Contributable By Employees Under ESPP- Annually | $	$ 10,000
Stock Issued During Period, Shares, Employee Stock Purchase Plans	49,245
ESPP contributions by Employees | $	$ 800,000
RSUs
Noncash Share-based Compensation (Narrative) [Line Items]
Awards, other than options, granted in period	1,147,579
Weighted average grant date fair value, per share, of awards granted in period | $ / shares	$ 31.34
Employee Stock [Member]
Noncash Share-based Compensation (Narrative) [Line Items]
Shares reserved for issuance under Plan	1,000,000
Shares available for future grants	444,466
Performance Shares [Member]
Noncash Share-based Compensation (Narrative) [Line Items]
Awards, other than options, granted in period	116,640
Weighted average grant date fair value, per share, of awards granted in period | $ / shares	$ 37.65
2017 Equity Incentive Plan [Member] [Member]
Noncash Share-based Compensation (Narrative) [Line Items]
Shares available for future grants	2,993,183
2017 Amended Equity Incentive Plan [Member]
Noncash Share-based Compensation (Narrative) [Line Items]
Shares reserved for issuance under Plan	7,650,000

Noncash Share-based Compensat_4

Noncash Share-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	$ 11,225	$ 8,170
Cost of Sales [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	825	826
Selling and Marketing Expense [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	3,240	2,224
General and Administrative Expense [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	3,447	3,294
Research and development
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	3,713	1,826
Operating Expense [Member]
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Share-based compensation expense	$ 10,400	$ 7,344

Noncash Share-based Compensat_5

Noncash Share-based Compensation Awards outstanding (Details) - shares shares in Thousands	Mar. 31, 2022	Dec. 31, 2021
Restricted Stock Unit - time based [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding, Number	2,529	2,145
Performance Shares [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding, Number	0	140
Market Share Units (MSUs) [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding, Number	216	126
Equity Consideration
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding, Number	273	273

Noncash Share-based Compensat_6

Noncash Share-based Compensation Assumptions (Details) - Market Share Units (MSUs) [Member]	3 Months Ended
	Mar. 31, 2022
Assumptions For Fair Value Calculation of Market Stock Units [Line Items]
Volatility	54.50%
Risk-free interest rate	1.20%
Expected life, in years	2 years 11 months 19 days
Dividend yield	0.00%

Convertible debt (Details)

Convertible debt (Details) $ / shares in Units, $ in Thousands	Jan. 01, 2021USD ($)	Mar. 31, 2022USD ($)$ / shares	Mar. 31, 2021USD ($)	Dec. 31, 2021USD ($)
Debt Instrument [Line Items]
Debt Instrument, Face Amount		$ 293,750		$ 293,750
Convertible Debt, Noncurrent		288,660		288,287
Debt Instrument, Fair Value Disclosure		291,400		299,400
Debt Instrument, Debt Issuance Costs, Net		(5,090)		(5,463)
Convertible Debt		288,660		$ 288,287
Debt Instrument, Periodic Payment, Interest		1,203	$ 1,203
Amortization of Financing Costs		373	373
Interest Expense, Debt		1,576	$ 1,576
Accounting Standards Update 2020-06
Debt Instrument [Line Items]
Debt Instrument, Unamortized Discount and Debt Issuance Cost	$ 68,800
Adjustments to Additional Paid in Capital, Equity Component of Convertible Debt	$ 80,100
Notes due 2024 [Member]
Debt Instrument [Line Items]
Debt Instrument, Face Amount		143,750
Convertible Debt, Current		0
Convertible Debt, Noncurrent		$ 141,882
Debt Instrument, Interest Rate, Stated Percentage		1.00%
Debt Instrument, Convertible, Conversion Ratio		15.1394
Debt Instrument, Convertible, Stock Price Trigger | $ / shares		$ 66.05
Debt Instrument, Convertible, Remaining Discount Amortization Period		25 months
Debt Instrument, Convertible, Conversion Price | $ / shares		$ 101.62
Purchase of convertible bond hedge		$ 16,400
Notes due 2027
Debt Instrument [Line Items]
Debt Instrument, Face Amount		150,000
Convertible Debt, Current		0
Convertible Debt, Noncurrent		$ 146,778
Debt Instrument, Interest Rate, Stated Percentage		2.25%
Debt Instrument, Convertible, Conversion Ratio		23.9137
Debt Instrument, Convertible, Stock Price Trigger | $ / shares		$ 41.82
Debt Instrument, Convertible, Remaining Discount Amortization Period		65 months
Debt Instrument, Convertible, Conversion Price | $ / shares		$ 78.90
Purchase of convertible bond hedge		$ 25,300

Commitments and Contingencies P

Commitments and Contingencies Purchase commitments (Details) $ in Millions	Mar. 31, 2022USD ($)
Subscription services commitment [Member]
Long-term Purchase Commitment [Line Items]
Purchase Obligation	$ 4.4
Computing Infrastructure Commitment
Long-term Purchase Commitment [Line Items]
Purchase Obligation	$ 171.1