Financing Receivables [Text Block] | Loan Receivables The Company's loans held-for-investment comprise two loan portfolio segments: credit card loans and other loans. The Company's classes of receivables within the two portfolio segments are depicted in the following table (dollars in millions): September 30, December 31, Loans held-for-sale (1)(2) $ 8,484 $ — Loan portfolio Credit card loans (3)(4) 100,489 102,259 Other loans (1) Private student loans (2) — 10,352 Personal loans 10,438 9,852 Other loans 7,582 5,946 Total other loans 18,020 26,150 Total loan portfolio 118,509 128,409 Total loan receivables 126,993 128,409 Allowance for credit losses (8,512) (9,283) Net loan receivables $ 118,481 $ 119,126 (1) Accrued interest receivable on private student, personal and other loans, which is presented as part of other assets in the Company's condensed consolidated statements of financial condition, was $372 million, $74 million and $28 million, respectively, at September 30, 2024 and $522 million, $69 million and $21 million, respectively, at December 31, 2023. (2) At September 30, 2024, the private student loan portfolio was classified as held-for-sale and there were $6.0 billion of private student loans in repayment. At December 31, 2023, the private student loan portfolio was classified as held-for-investment and there were $6.3 billion of private student loans in repayment. (3) Amounts include carrying values of $11.7 billion and $14.8 billion underlying investors' interest in trust debt at September 30, 2024 and December 31, 2023, respectively, and $16.9 billion and $15.6 billion in seller's interest at September 30, 2024 and December 31, 2023, respectively. See Note 4: Credit Card and Private Student Loan Securitization Activities for additional information. (4) Unbilled accrued interest receivable on credit card loans, which is presented as part of other assets in the Company's condensed consolidated statements of financial condition, was $726 million and $753 million at September 30, 2024 and December 31, 2023, respectively. Loans Held-for-Sale As of September 30, 2024, the Company's private student loans portfolio comprises the entirety of the Company’s loans held-for-sale balance. The Company includes its loans held-for-sale in loan receivables and carries these assets at the lower of amortized cost or fair value. The estimated fair value of loans held-for-sale is based on the pricing terms defined in the purchase agreement executed on July 17, 2024. An allowance for credit losses is not maintained for loans held-for-sale. Interest income on loans held-for-sale continues to accrue and is recognized in income based on the contractual rate of interest. As with the Company’s loans held-for-investment, accrued interest on loans held-for-sale is recorded in other assets in the Company’s condensed consolidated statements of financial condition. Accrued interest on private student loans as of September 30, 2024, was incorporated into the lower of amortized cost or fair value measurement of those loans. Credit Quality Indicators As part of credit risk management activities, on an ongoing basis, the Company reviews information related to the performance of a customer's account with the Company and information from credit bureaus, such as FICO or other credit scores, relating to the customer's broader credit performance. The Company actively monitors key credit quality indicators, including FICO scores and delinquency status, for its loan receivables. These indicators are important to understand the overall credit performance of the Company's customers and their ability to repay. FICO scores are generally obtained at the origination of the account and are refreshed monthly or quarterly thereafter to assist in predicting customer behavior. Historically, the Company has noted that accounts with FICO scores below 660 have larger delinquencies and credit losses than those with higher credit scores. Credit quality disclosures, including disclosures pertaining to loan modifications to borrowers experiencing financial difficulty, do not apply to loans carried at the lower of amortized cost or fair value. Therefore, loans held-for-sale are excluded from these disclosures. The following table provides the distribution of the amortized cost basis (excluding accrued interest receivable presented in other assets) by the most recent FICO scores available for the Company's customers for credit card and personal loan receivables (dollars in millions): Credit Risk Profile by FICO Score September 30, 2024 December 31, 2023 660 and Above Less than 660 660 and Above Less than 660 $ % $ % $ % $ % Credit card loans $ 80,277 80 % $ 20,212 20 % $ 82,238 80 % $ 20,021 20 % Personal loans by origination year 2024 $ 3,915 99 % $ 37 1 % 2023 3,533 95 % 192 5 % $ 5,149 98 % $ 100 2 % 2022 1,623 91 % 169 9 % 2,604 93 % 187 7 % 2021 588 90 % 67 10 % 1,049 92 % 91 8 % 2020 177 91 % 17 9 % 355 92 % 29 8 % Prior 100 83 % 20 17 % 247 86 % 41 14 % Total personal loans $ 9,936 95 % $ 502 5 % $ 9,404 95 % $ 448 5 % Delinquencies are an indicator of credit quality at a point in time. A loan balance is considered delinquent when contractual payments on the loan become 30 days past due. The amortized cost basis (excluding accrued interest receivable presented in other assets) of delinquent loans in the Company's loan portfolio is shown below for credit card and personal loan receivables (dollars in millions): September 30, 2024 December 31, 2023 30-89 Days 90 or Total Past 30-89 Days 90 or Total Past Credit card loans $ 1,974 $ 1,883 $ 3,857 $ 2,038 $ 1,917 $ 3,955 Personal loans by origination year 2024 $ 13 $ 3 $ 16 2023 55 19 74 $ 26 $ 8 $ 34 2022 38 15 53 44 16 60 2021 14 6 20 20 8 28 2020 4 1 5 7 2 9 Prior 3 3 6 7 5 12 Total personal loans $ 127 $ 47 $ 174 $ 104 $ 39 $ 143 Allowance for Credit Losses The following tables provide changes in the Company's allowance for credit losses (dollars in millions): For the Three Months Ended September 30, 2024 Credit Card Loans Private Student Loans Personal Loans Other Loans Total Loans Balance at June 30, 2024 $ 7,591 $ — $ 793 $ 97 $ 8,481 Additions Provision for credit losses (1) 1,327 — 111 35 1,473 Deductions Charge-offs (1,629) — (123) (4) (1,756) Recoveries 297 — 17 — 314 Net charge-offs (1,332) — (106) (4) (1,442) Balance at September 30, 2024 $ 7,586 $ — $ 798 $ 128 $ 8,512 For the Three Months Ended September 30, 2023 Credit Card Loans Private Student Loans Personal Loans Other Loans Total Loans Balance at June 30, 2023 $ 6,525 $ 849 $ 622 $ 68 $ 8,064 Additions Provision for credit losses (1) 1,518 52 93 8 1,671 Deductions Charge-offs (1,171) (40) (76) — (1,287) Recoveries 198 5 14 — 217 Net charge-offs (973) (35) (62) — (1,070) Balance at September 30, 2023 $ 7,070 $ 866 $ 653 $ 76 $ 8,665 For the Nine Months Ended September 30, 2024 Credit Card Loans Private Student Loans Personal Loans Other Loans Total Loans Balance at December 31, 2023 $ 7,619 $ 858 $ 722 $ 84 $ 9,283 Additions Provision for credit losses (1)(2) 4,083 (770) 383 53 3,749 Deductions Charge-offs (4,926) (100) (353) (9) (5,388) Recoveries 810 12 46 — 868 Net charge-offs (4,116) (88) (307) (9) (4,520) Balance at September 30, 2024 $ 7,586 $ — $ 798 $ 128 $ 8,512 For the Nine Months Ended September 30, 2023 Credit Card Loans Private Student Loans Personal Loans Other Loans Total Loans Balance at December 31, 2022 $ 5,883 $ 839 $ 595 $ 57 $ 7,374 Cumulative effect of ASU No. 2022-02 adoption (3) (66) — (2) — (68) Balance at January 1, 2023 5,817 839 593 57 7,306 Additions Provision for credit losses (1) 3,752 121 211 19 4,103 Deductions Charge-offs (3,101) (111) (194) — (3,406) Recoveries 602 17 43 — 662 Net charge-offs (2,499) (94) (151) — (2,744) Balance at September 30, 2023 $ 7,070 $ 866 $ 653 $ 76 $ 8,665 (1) Excludes a $31 million adjustment of the liability for expected credit losses on unfunded commitments for the three months ended September 30, 2023, and $40 million and $6 million for the nine months ended September 30, 2024 and 2023, respectively, as the liability is recorded in accrued expenses and other liabilities in the Company's condensed consolidated statements of financial condition. With the transfer of private student loans to the held-for-sale classification as of June 30, 2024, a liability for expected credit losses on unfunded commitments is no longer recorded. (2) Includes the adjustment to eliminate the allowance for credit losses upon classifying the private student loan portfolio as held-for-sale. (3) Represents the adjustment to the allowance for credit losses as a result of the adoption of ASU No. 2022-02 on January 1, 2023, which eliminated the requirement to apply discounted cash flow measurements for certain troubled debt restructurings. The allowance for credit losses was approximately $8.5 billion at September 30, 2024, which reflects a $31 million build from June 30, 2024, and a $771 million release from December 31, 2023. The build in the allowance for credit losses for the three months ended September 30, 2024 was primarily driven by the impact of loan growth in the Company's loan portfolio. The release in the allowance for credit losses for the nine months ended September 30, 2024 was driven by the reversal of the private student loans allowance due to the loans being classified as held-for-sale, partially offset by the impact of loan growth. The allowance estimation process begins with a loss forecast that uses certain macroeconomic variables and multiple macroeconomic scenarios among its inputs. In estimating the allowance at September 30, 2024, the Company used a macroeconomic forecast that projected the following amounts: (i) unemployment rate ending 2024 at 4.35% and, within the Company's reasonable and supportable period, peaking at 4.62% in the third quarter of 2025 and (ii) 2.54% growth rate in real gross domestic product in 2024. In estimating expected credit losses, the Company considered the uncertainties associated with borrower behavior and payment trends, as well as recent and expected macroeconomic conditions including those relating to consumer price inflation and the fiscal and monetary policy responses to that inflation. Federal Reserve officials believe trends in inflation and employment are supportive of a less restrictive monetary policy, as indicated by a reduction of the federal funds target range in September 2024 and signaling of further cuts over the remainder of 2024. However, the timing and magnitude of rate decreases will be dependent on trends in economic data, particularly inflation and labor market conditions, and monetary policy remains restrictive, which typically precedes weaker consumer credit conditions caused by rising unemployment as economic growth slows. While credit performance in the Company's lending portfolios has evolved in line with its expectations, the Company assessed the prospects for various macroeconomic outcomes in setting its allowance for credit losses. The forecast period the Company deemed to be reasonable and supportable was 18 months for all periods presented. The 18 months reasonable and supportable forecast period was deemed appropriate given the current economic conditions. For all periods presented, the Company determined that a reversion period of 12 months was appropriate for the same reason. The Company applied a weighted reversion method to provide a more reasonable transition to historical losses for all loan products for all periods presented. The net charge-offs for credit card loans and personal loans increased for the three and nine months ended September 30, 2024, when compared to the same periods in 2023, primarily driven by portfolio seasoning. Net charge-offs of principal are recorded against the allowance for credit losses, as shown in the preceding table. Information regarding net charge-offs of interest and fee revenues on credit card and other loans is as follows (dollars in millions): (1) For the Three Months Ended September 30, For the Nine Months Ended September 30, 2024 2023 2024 2023 Interest and fees accrued subsequently charged-off, net of recoveries (recorded as a reduction of interest income) $ 274 $ 176 $ 831 $ 460 Fees accrued subsequently charged-off, net of recoveries (recorded as a reduction to other income) $ 61 $ 47 $ 196 $ 134 (1) Amounts presented in this table include charge-offs related to private student loans through June 30, 2024, the date those loans were transferred to held-for-sale classification . Gross principal charge-offs of the Company's loan portfolio are presented in the table below, on a year-to-date basis, for credit card and personal loan receivables (dollars in millions): For the Nine Months Ended September 30, 2024 2023 Credit card loans $ 4,926 $ 3,101 Personal loans by origination year 2024 $ 6 2023 125 $ 5 2022 132 74 2021 56 58 2020 18 26 Prior 16 31 Total personal loans $ 353 $ 194 Delinquent and Non-Accruing Loans The amortized cost basis (excluding accrued interest receivable presented in other assets) of delinquent and non-accruing loans in the Company's loan portfolio, which excludes loans held-for-sale, is shown below for each class of loan receivables (dollars in millions): (1) 30-89 Days 90 or Total Past 90 or Total Non-accruing (2) At September 30, 2024 Credit card loans $ 1,974 $ 1,883 $ 3,857 $ 1,845 $ 191 Other loans Personal loans 127 47 174 45 12 Other loans 44 30 74 5 79 Total other loans 171 77 248 50 91 Total loan portfolio $ 2,145 $ 1,960 $ 4,105 $ 1,895 $ 282 At December 31, 2023 Credit card loans $ 2,038 $ 1,917 $ 3,955 $ 1,881 $ 197 Other loans Personal loans 104 39 143 37 11 Other loans 39 19 58 3 53 Total other loans 143 58 201 40 64 Total loan portfolio $ 2,181 $ 1,975 $ 4,156 $ 1,921 $ 261 (1) The payment status of both modified and unmodified loans is included in this table. (2) The Company estimates that the gross interest income that would have been recorded under the original terms of non-accruing credit card loans was $9 million and $11 million for the three months ended September 30, 2024 and 2023, respectively, and $26 million and $29 million for the nine months ended September 30, 2024 and 2023, respectively. The Company does not separately track the amount of gross interest income that would have been recorded under the original terms of loans. Instead, the Company estimated this amount based on customers' current balances and most recent interest rates. Loan Modifications to Borrowers Experiencing Financial Difficulty The Company has internal loan modification programs that provide relief to credit card and personal loan borrowers who are experiencing financial hardship. The internal loan modification programs include both temporary and permanent programs, which vary by product. External loan modification programs, through third party consumer credit counseling agencies, are also available for credit card and personal loans. Those programs feature interest rate reductions, payment delays, term extensions, or a combination thereof. For credit card customers, the Company offers both temporary and permanent hardship programs. The temporary hardship programs consist of an interest rate reduction lasting for a period no longer than 12 months. Charging privileges on these accounts are generally suspended while in the program. However, if the customer meets certain criteria, charging privileges may be reinstated following completion of the program. The permanent modification program involves closing the account, changing the structure of the loan to a fixed payment loan with a maturity no longer than 72 months and reducing the interest rate on the loan. The permanent modification program does not typically provide for the forgiveness of unpaid principal, but may allow for the reversal of certain unpaid interest or fee assessments. The Company also makes permanent loan modifications for customers who request financial assistance through external sources, such as a consumer credit counseling agency program. These loans typically receive a reduced interest rate, typically continue to be subject to the original minimum payment terms and do not normally include waiver of unpaid principal, interest or fees. For personal loan customers, the Company offers various payment programs, including temporary and permanent programs, in certain situations. The temporary programs normally consist of reducing the minimum payment for no longer than 12 months and, in certain circumstances, the interest rate on the loan is reduced. The permanent programs involve extending the loan term and, in certain circumstances, reducing the interest rate on the loan. The total term of the loan, including modification, may not exceed nine years. The Company also allows permanent loan modifications for customers who request financial assistance through external sources, similar to the credit card customers discussed above. Payments are modified based on the new terms agreed upon with the credit counseling agency. In addition to the programs described above, the Company will in certain cases accept partial payment in full satisfaction of the outstanding receivable. This is a form of principal forgiveness also known as a settlement. The difference between the loan balance and the amount received at settlement is recorded as a charge-off. The Company monitors borrower performance after using payment programs. The Company believes the programs are useful in assisting customers experiencing financial difficulties and allowing them to make timely payments. In addition to helping customers with their credit needs, these programs are designed to maximize collections and ultimately the Company’s profitability. The Company plans to continue to use payment programs to provide relief to customers experiencing financial difficulties. The following table provides the period-end amortized cost basis, by modification category, of loans to borrowers experiencing financial difficulty that entered a modification program during the period (dollars in millions). Some of the loans presented in the table below may no longer be enrolled in a program at period-end: For the Three Months Ended September 30, For the Nine Months Ended September 30, 2024 2023 2024 2023 Credit card loans (1)(2) Interest rate reduction $ 1,028 $ 685 $ 2,619 $ 1,712 Total credit card loans (3) $ 1,028 $ 685 $ 2,619 $ 1,712 % of total class of financing receivables 1.02 % 0.70 % 2.61 % 1.76 % Personal loans (1) Payment delay (4) $ 5 $ 4 $ 11 $ 8 Term extension (5) 11 9 30 24 Interest rate reduction and payment delay (4) 31 21 75 48 Interest rate reduction and term extension (5) 12 9 34 22 Total personal loans $ 59 $ 43 $ 150 $ 102 % of total class of financing receivables 0.57 % 0.45 % 1.44 % 1.07 % (1) Accrued interest receivable (including unbilled accrued interest receivable for credit card loans) on modified loans to borrowers experiencing financial difficulty, which is presented as part of other assets in the Company's condensed consolidated statements of financial condition, was immaterial at September 30, 2024 and 2023. (2) Accounts that entered a credit card loan modification program include $191 million and $487 million that were converted from revolving line-of-credit arrangements to term loans during the three and nine months ended September 30, 2024, respectively. Accounts that entered a credit card loan modification program include $120 million and $302 million that were converted from revolving line-of-credit arrangements to term loans during the three and nine months ended September 30, 2023, respectively. (3) For settlements, the amortized cost basis is zero at period-end and therefore there is no amount reported for principal forgiveness in the table above. See financial effects table below for principal forgiveness to borrowers experiencing financial difficulty. (4) The Company defines a payment delay as a temporary reduction in payments below the original contractually required payment amounts (e.g., interest only payments). The Company's credit card loan modification programs do not result in an other than insignificant delay in payment. (5) The Company defines term extensions as only those modifications for which the maturity date is extended beyond the original contractual maturity date by virtue of a change in terms other than a payment delay as defined above. Modifications to credit card loans are not considered term extensions because credit card loans do not have a fixed repayment term. The following table provides information on the financial effects of loan modifications to borrowers experiencing financial difficulty, by modification type, made during the period (dollars in millions): For the Three Months Ended September 30, For the Nine Months Ended September 30, 2024 2023 2024 2023 Credit card loans Weighted-average interest rate reduction 14.47 % 13.84 % 14.45 % 13.68 % Principal forgiven $ 62 $ 35 $ 166 $ 81 Interest and fees forgiven (1) $ 58 $ 30 $ 160 $ 77 Personal loans Weighted-average interest rate reduction 14.01 % 12.30 % 13.62 % 12.01 % Weighted-average term extension (in months) 39 38 40 38 Payment delay duration (in months) (2) 6 to 12 6 to 12 6 to 12 6 to 12 (1) Represents the amount of interest and fees forgiven resulting from accounts entering into a credit card loan modification program and pre-charge off settlements. Interest and fees forgiven are reversed against the respective line items in the condensed consolidated statements of income. (2) For personal loan payment delays, the Company limits this assistance to a life of loan maximum of 12 months. Loan receivables that have been modified are subject to the same requirements for the accrual of expected credit loss over their expected remaining lives as for unmodified loans. The allowance for credit losses incorporates modeling of historical loss data and thereby captures the higher risk associated with modified loans to borrowers experiencing financial difficulty based on their account attributes. The following table presents the payment status and period-end amortized cost basis, by class of loan receivable, of loans that were modified to borrowers experiencing financial difficulty during the 12 months preceding each of the periods presented (dollars in millions): (1) Current 30-89 Days 90 or At September 30, 2024 Credit card loans $ 2,677 $ 293 $ 222 Personal loans 147 29 6 Total $ 2,824 $ 322 $ 228 At December 31, 2023 Credit card loans $ 1,882 $ 252 $ 196 Personal loans 109 20 4 Total $ 1,991 $ 272 $ 200 (1) This table includes any loan that entered a modification program during the preceding 12 months without regard to whether it remained in a modification program as of the reporting date. The following table presents the defaulted amount and period-end amortized cost basis, by modification category, of loans that defaulted during the period and were modified to borrowers experiencing financial difficulty during the 12 months preceding default (dollars in millions): For the Three Months Ended September 30, 2024 For the Nine Months Ended September 30, 2024 Defaulted Amount (1) Period-end Amortized Cost Basis Defaulted Amount (1) Period-end Amortized Cost Basis Credit card loans Interest rate reduction $ 263 $ 186 $ 658 $ 349 Total credit card loans $ 263 $ 186 $ 658 $ 349 Personal loans Payment delay $ 1 $ 1 $ 2 $ 1 Term extension 2 2 6 3 Interest rate reduction and payment delay 9 3 23 6 Interest rate reduction and term extension 6 5 15 7 Total personal loans $ 18 $ 11 $ 46 $ 17 For the Three Months Ended September 30, 2023 For the Nine Months Ended September 30, 2023 Defaulted Amount (1) Period-end Amortized Cost Basis Defaulted Amount (1) Period-end Amortized Cost Basis Credit card loans Interest rate reduction $ 120 $ 96 $ 203 $ 124 Total credit card loans $ 120 $ 96 $ 203 $ 124 Personal loans Payment delay $ — $ — $ 1 $ 1 Term extension 1 1 2 2 Interest rate reduction and payment delay 3 3 4 4 Interest rate reduction and term extension 3 3 3 3 Total personal loans $ 7 $ 7 $ 10 $ 10 (1) For purposes of this disclosure, a loan is considered to be defaulted when it is 60 days or more delinquent at month end and has advanced two stages of delinquency subsequent to modification. Loans that entered a modification program in any stage of delinquency but did not experience a further payment default are included in the payment status table above but are not counted as defaulted for purposes of this disclosure. |