Segment reporting | Segment reporting The Company manages various types of business process and transformation services in an integrated manner for clients in various industries and geographic locations. The Company's operating segments are significant strategic business units that align its products and services with how it manages its business, approaches key markets and interacts with its clients. During the quarter ended June 30, 2022, the Company renamed its three reportable segments. Beginning in the second quarter of 2022, the Company's: (1) Banking, Capital Markets and Insurance segment has been renamed the Financial Services segment; (2) Consumer Goods, Retail, Life Sciences and Healthcare segment has been renamed the Consumer and Healthcare segment; and (3) High Tech, Manufacturing and Services segment has been renamed the High Tech and Manufacturing segment. The Company’s Chief Executive Officer, who has been identified as the Chief Operating Decision Maker ("CODM"), reviews operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations ("AOI"), which is a non-GAAP measure. The Company does not allocate, and therefore the CODM does not evaluate, stock-based compensation expenses, amortization and impairment of acquired intangible assets, foreign exchange gain/(losses), interest income/(expense), restructuring expenses, acquisition related expenses, any business held for sale, other income/(expense), or income taxes by segment. The Company’s operating assets and liabilities pertain to multiple segments. The Company manages assets and liabilities on a total company basis, not by operating segment, and therefore asset and liabilities information and capital expenditures by operating segment are not presented to the CODM and are not reviewed by the CODM. The CODM continues to review the operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations, which is a non-GAAP measure. Revenues and adjusted income from operations for each of the Company’s segments for the three months ended June 30, 2021 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 97,163 152,593 249,756 34,091 Consumer and Healthcare 161,413 211,665 373,078 63,150 High Tech and Manufacturing 146,154 211,945 358,099 68,034 Total reportable segment 404,730 576,203 980,933 165,275 Others# 1,733 5,460 7,193 11,748 Total 406,463 581,663 988,126 177,023 Stock-based compensation (19,689) Amortization and impairment of acquired intangible assets (other than included above) (14,337) Foreign exchange gains (losses), net 5,503 Interest income (expense), net (13,091) Income tax expense (32,705) Net income 102,704 #Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the three months ended June 30, 2022 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 133,552 159,043 292,595 36,655 Consumer and Healthcare 184,874 221,378 406,252 55,386 High Tech and Manufacturing 175,286 230,175 405,461 70,155 Total reportable segment 493,712 610,596 1,104,308 162,196 Others* (5,169) (9,992) (15,161) 13,377 Total 488,543 600,604 1,089,147 175,573 Business held for sale (refer to Note (a) below and Note 8) (4,911) 7,222 Total (excluding business held for sale - refer to Note (a) below and Note 8) 1,084,236 182,795 Stock-based compensation (20,442) Amortization and impairment of acquired intangible assets (other than included above) (10,891) Foreign exchange gains (losses), net 1,142 Interest income (expense), net (11,204) Business held for sale (refer to Note (a) below and Note 8) (7,222) Restructuring expenses (refer to Note (b) below and Note 25) (38,815) Income tax expense (23,693) Net income 71,670 (a) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues/losses attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding such losses provides useful information about the Company's financial performance and underlying business trends. (b) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in our segment reporting as “unallocated costs.” *Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the six months ended June 30, 2021 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 185,523 306,545 492,068 66,458 Consumer and Healthcare 308,020 405,093 713,113 120,966 High Tech and Manufacturing 282,374 432,652 715,026 135,652 Total reportable segment 775,917 1,144,290 1,920,207 323,076 Others## 3,787 10,203 13,990 16,603 Total 779,704 1,154,493 1,934,197 339,679 Stock-based compensation (37,119) Amortization and impairment of acquired intangible assets (other than included above) (30,289) Foreign exchange gains (losses), net 8,796 Interest income (expense), net (25,433) Income tax expense (61,657) Net income 193,977 ##Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the six months ended June 30, 2022 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 253,856 314,900 568,756 61,739 Consumer and Healthcare 366,407 444,025 810,432 108,692 High Tech and Manufacturing 342,520 457,888 800,408 138,297 Total reportable segment 962,783 1,216,813 2,179,596 308,728 Others** (7,494) (14,512) (22,006) 26,864 Total 955,289 1,202,301 2,157,590 335,592 Business held for sale (refer to Note (c) below and Note 8) (4,911) 7,222 Total (excluding business held for sale - refer to Note (c) below and Note 8) 2,152,679 342,814 Stock-based compensation (35,692) Amortization and impairment of acquired intangible assets (other than included above) (22,193) Foreign exchange gains (losses), net 5,445 Interest income (expense), net (23,292) Business held for sale (refer to Note (c) below and Note 8) (7,222) Restructuring expenses (refer to Note (d) below and Note 25) (38,815) Income tax expense (53,196) Net income 167,849 (c) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues/losses attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022 , as management believes that excluding such losses provides useful information about the Company's financial performance and underlying business trends. (d) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in the Company's segment reporting as “unallocated costs.” **Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. |