Segment reporting | Segment reporting The Company manages various types of business process and transformation services in an integrated manner for clients in various industries and geographic locations. The Company's operating segments are significant strategic business units that align its products and services with how it manages its business, approaches key markets and interacts with its clients. During the second quarter of 2022, the Company renamed its three reportable segments. Beginning in the second quarter of 2022, the Company's: (1) Banking, Capital Markets and Insurance segment has been renamed the Financial Services segment; (2) Consumer Goods, Retail, Life Sciences and Healthcare segment has been renamed the Consumer and Healthcare segment; and (3) High Tech, Manufacturing and Services segment has been renamed the High Tech and Manufacturing segment. The Company’s Chief Executive Officer, who has been identified as the Chief Operating Decision Maker ("CODM"), reviews operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations ("AOI"), which is a non-GAAP measure. The Company does not allocate, and therefore the CODM does not evaluate, stock-based compensation expenses, amortization and impairment of acquired intangible assets, foreign exchange gain/(losses), interest income/(expense), restructuring expenses, acquisition related expenses, any losses or gains from businesses held for sale, including impairment charges, other income/(expense), or income taxes by segment. The Company’s operating assets and liabilities pertain to multiple segments. The Company manages assets and liabilities on a total company basis, not by operating segment, and therefore asset and liabilities information and capital expenditures by operating segment are not presented to the CODM and are not reviewed by the CODM. The CODM continues to review the operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations, which is a non-GAAP measure. Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2021 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 107,683 150,838 258,521 32,514 Consumer and Healthcare 168,801 219,268 388,069 63,681 High Tech and Manufacturing 151,770 214,971 366,741 68,263 Total reportable segment 428,254 585,077 1,013,331 164,458 Others# 554 1,852 2,406 4,484 Total 428,808 586,929 1,015,737 168,942 Stock-based compensation (21,485) Amortization and impairment of acquired intangible assets (other than included above) (13,688) Foreign exchange gains (losses), net 2,733 Interest income (expense), net (12,765) Income tax expense (21,351) Net income 102,386 #Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2022 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 137,629 166,216 303,845 41,008 Consumer and Healthcare 194,154 218,695 412,849 49,598 High Tech and Manufacturing 188,455 236,837 425,292 69,553 Total reportable segment 520,238 621,748 1,141,986 160,159 Others* (10,508) (20,441) (30,949) 21,591 Total 509,730 601,307 1,111,037 181,750 Business held for sale (refer to Note (a) below and Note 8) (3,932) 7,069 Total (excluding business held for sale - refer to Note (a) below and Note 8) 1,107,105 188,819 Stock-based compensation (19,202) Amortization and impairment of acquired intangible assets (other than included above) (10,516) Foreign exchange gains (losses), net 3,867 Interest income (expense), net (13,399) Business held for sale (refer to Note (a) below and Note 8) (7,069) Impairment charge on assets classified as held for sale (refer to Note (a) below and Note 8) (21,426) Income tax expense (25,231) Net income 95,843 (a) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends. *Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2021 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 293,207 457,383 750,590 98,972 Consumer and Healthcare 476,822 624,361 1,101,183 184,647 High Tech and Manufacturing 434,143 647,623 1,081,766 203,915 Total reportable segment 1,204,172 1,729,367 2,933,539 487,534 Others## 4,340 12,055 16,395 21,087 Total 1,208,512 1,741,422 2,949,934 508,621 Stock-based compensation (58,604) Amortization and impairment of acquired intangible assets (other than included above) (43,977) Foreign exchange gains (losses), net 11,529 Interest income (expense), net (38,198) Income tax expense (83,008) Net income 296,363 ##Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. 19. Segment reporting (Continued) Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2022 were as follows: Net revenues Data-Tech-AI Digital operations Total AOI Financial Services 391,485 481,116 872,601 102,747 Consumer and Healthcare 560,561 662,721 1,223,282 158,290 High Tech and Manufacturing 530,975 694,725 1,225,700 207,850 Total reportable segment 1,483,021 1,838,562 3,321,583 468,887 Others** (18,002) (34,954) (52,956) 48,455 Total 1,465,019 1,803,608 3,268,627 517,342 Business held for sale (refer to Note (b) below and Note 8) (8,843) 14,291 Total (excluding business held for sale - refer to Note (b) below and Note 8) 3,259,784 531,633 Stock-based compensation (54,894) Amortization and impairment of acquired intangible assets (other than included above) (32,709) Foreign exchange gains (losses), net 9,312 Interest income (expense), net (36,691) Business held for sale (refer to Note (b) below and Note 8) (14,291) Impairment charge on assets classified as held for sale (refer to Note (b) below and Note 8) (21,426) Restructuring expenses (refer to Note (c) below and Note 25) (38,815) Income tax expense (78,427) Net income 263,692 (b) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends. (c) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in the Company's segment reporting as “unallocated costs.” **Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes. |