Segment Information | Segment Information The Company has three reportable segments: Corporate, which is comprised primarily of US private sector business customers with more than 250 employees, Small Business, which primarily serves US private sector business customers with up to 250 employees, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category ("Other"). Headquarters function costs that are not allocated to the segments are included under the heading of "Headquarters" in the tables below. Information about the Company's segments is as follows: Corporate Small Business Public Other Headquarters Total Three Months Ended September 30, 2020 Net sales $ 1,660.0 $ 337.0 $ 2,293.8 $ 465.6 $ — $ 4,756.4 Operating income (loss) 128.5 24.3 196.1 18.7 (49.8) 317.8 Depreciation and amortization expense (22.4) (5.6) (77.2) (8.4) (18.8) (132.4) Three Months Ended September 30, 2019 Net sales $ 1,913.5 $ 386.2 $ 2,100.9 $ 507.1 $ — $ 4,907.7 Operating income (loss) 138.9 27.2 168.4 21.9 (35.8) 320.6 Depreciation and amortization expense (21.7) (5.6) (15.0) (7.9) (18.0) (68.2) Corporate Small Business Public Other Headquarters Total Nine Months Ended September 30, 2020 Net sales $ 5,128.5 $ 1,030.6 $ 5,841.2 $ 1,511.0 $ — $ 13,511.3 Operating income (loss) 378.9 72.6 468.4 49.9 (122.8) 847.0 Depreciation and amortization expense (66.8) (17.0) (184.0) (24.3) (56.9) (349.0) Nine Months Ended September 30, 2019 Net sales $ 5,533.6 $ 1,119.2 $ 5,271.7 $ 1,571.0 $ — $ 13,495.5 Operating income (loss) 430.8 78.2 373.9 66.6 (99.7) 849.8 Depreciation and amortization expense (64.8) (16.8) (41.4) (23.1) (51.4) (197.5) Geographic Areas and Revenue Mix Three Months Ended September 30, 2020 Corporate Small Business Public Other Total Geography (1) United States $ 1,658.4 $ 337.0 $ 2,293.8 $ 6.1 $ 4,295.3 Rest of World 1.6 — — 459.5 461.1 Total Net sales 1,660.0 337.0 2,293.8 465.6 4,756.4 Major Product and Services Hardware 1,252.0 281.7 1,917.8 340.7 3,792.2 Software 284.9 43.3 304.7 73.2 706.1 Services 107.1 7.0 63.8 49.5 227.4 Other (2) 16.0 5.0 7.5 2.2 30.7 Total Net sales 1,660.0 337.0 2,293.8 465.6 4,756.4 Sales by Channel Corporate 1,660.0 — — — 1,660.0 Small Business — 337.0 — — 337.0 Government — — 847.7 — 847.7 Education — — 1,078.2 — 1,078.2 Healthcare — — 367.9 — 367.9 Other — — — 465.6 465.6 Total Net sales 1,660.0 337.0 2,293.8 465.6 4,756.4 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 1,474.2 313.9 2,080.3 407.7 4,276.1 Transferred at a point in time where CDW is agent 121.3 20.9 89.3 13.9 245.4 Transferred over time where CDW is principal 64.5 2.2 124.2 44.0 234.9 Total Net sales $ 1,660.0 $ 337.0 $ 2,293.8 $ 465.6 $ 4,756.4 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Three Months Ended September 30, 2019 Corporate Small Business Public Other Total Geography (1) United States $ 1,910.9 $ 386.2 $ 2,100.9 $ 7.6 $ 4,405.6 Rest of World 2.6 — — 499.5 502.1 Total Net sales 1,913.5 386.2 2,100.9 507.1 4,907.7 Major Product and Services Hardware 1,533.2 326.7 1,722.8 358.5 3,941.2 Software 263.6 47.4 313.2 65.7 689.9 Services 98.2 6.7 58.7 80.2 243.8 Other (2) 18.5 5.4 6.2 2.7 32.8 Total Net sales 1,913.5 386.2 2,100.9 507.1 4,907.7 Sales by Channel Corporate 1,913.5 — — — 1,913.5 Small Business — 386.2 — — 386.2 Government — — 793.4 — 793.4 Education — — 807.0 — 807.0 Healthcare — — 500.5 — 500.5 Other — — — 507.1 507.1 Total Net sales 1,913.5 386.2 2,100.9 507.1 4,907.7 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 1,743.4 364.0 1,939.3 443.8 4,490.5 Transferred at a point in time where CDW is agent 111.0 19.6 79.6 15.5 225.7 Transferred over time where CDW is principal 59.1 2.6 82.0 47.8 191.5 Total Net sales $ 1,913.5 $ 386.2 $ 2,100.9 $ 507.1 $ 4,907.7 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Nine Months Ended September 30, 2020 Corporate Small Business Public Other Total Geography (1) United States $ 5,109.1 $ 1,030.6 $ 5,841.2 $ 16.1 $ 11,997.0 Rest of World 19.4 — — 1,494.9 1,514.3 Total Net sales 5,128.5 1,030.6 5,841.2 1,511.0 13,511.3 Major Product and Services Hardware 3,978.4 853.7 4,855.9 1,096.0 10,784.0 Software 799.2 139.5 764.3 238.8 1,941.8 Services 300.0 22.4 197.9 169.4 689.7 Other (2) 50.9 15.0 23.1 6.8 95.8 Total Net sales 5,128.5 1,030.6 5,841.2 1,511.0 13,511.3 Sales by Channel Corporate 5,128.5 — — — 5,128.5 Small Business — 1,030.6 — — 1,030.6 Government — — 2,135.9 — 2,135.9 Education — — 2,431.2 — 2,431.2 Healthcare — — 1,274.1 — 1,274.1 Other — — — 1,511.0 1,511.0 Total Net sales 5,128.5 1,030.6 5,841.2 1,511.0 13,511.3 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 4,602.4 961.3 5,339.1 1,332.9 12,235.7 Transferred at a point in time where CDW is agent 341.1 61.8 209.9 41.9 654.7 Transferred over time where CDW is principal 185.0 7.5 292.2 136.2 620.9 Total Net sales $ 5,128.5 $ 1,030.6 $ 5,841.2 $ 1,511.0 $ 13,511.3 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Nine Months Ended September 30, 2019 Corporate Small Business Public Other Total Geography (1) United States $ 5,525.5 $ 1,119.2 $ 5,271.7 $ 24.8 $ 11,941.2 Rest of World 8.1 — — 1,546.2 1,554.3 Total Net sales 5,533.6 1,119.2 5,271.7 1,571.0 13,495.5 Major Product and Services Hardware 4,417.2 938.3 4,323.2 1,143.8 10,822.5 Software 777.4 144.2 783.1 212.4 1,917.1 Services 285.9 20.7 150.0 206.3 662.9 Other (2) 53.1 16.0 15.4 8.5 93.0 Total Net sales 5,533.6 1,119.2 5,271.7 1,571.0 13,495.5 Sales by Channel Corporate 5,533.6 — — — 5,533.6 Small Business — 1,119.2 — — 1,119.2 Government — — 1,860.2 — 1,860.2 Education — — 1,981.0 — 1,981.0 Healthcare — — 1,430.5 — 1,430.5 Other — — — 1,571.0 1,571.0 Total Net sales 5,533.6 1,119.2 5,271.7 1,571.0 13,495.5 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 5,033.4 1,054.7 4,908.0 1,383.7 12,379.8 Transferred at a point in time where CDW is agent 333.7 59.4 190.9 42.0 626.0 Transferred over time where CDW is principal 166.5 5.1 172.8 145.3 489.7 Total Net sales $ 5,533.6 $ 1,119.2 $ 5,271.7 $ 1,571.0 $ 13,495.5 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. The following table presents Net sales by major category for the three and nine months ended September 30, 2020 and 2019. Categories are based upon internal classifications. Three Months Ended September 30, 2020 2019 Net Sales Percentage Net Sales Percentage Notebooks/Mobile Devices $ 1,384.7 29.1 % $ 1,253.2 25.5 % Netcomm Products 525.8 11.1 566.7 11.5 Desktops 245.9 5.2 433.2 8.8 Video 315.9 6.6 353.4 7.2 Enterprise and Data Storage (Including Drives) 249.1 5.2 283.8 5.8 Other Hardware 1,070.8 22.5 1,050.9 21.4 Total Hardware 3,792.2 79.7 3,941.2 80.2 Software (1) 706.1 14.8 689.9 14.1 Services (1) 227.4 4.8 243.8 5.0 Other (2) 30.7 0.7 32.8 0.7 Total Net sales $ 4,756.4 100.0 % $ 4,907.7 100.0 % Nine Months Ended September 30, 2020 2019 Net Sales Percentage Net Sales Percentage Notebooks/Mobile Devices $ 3,923.1 29.0 % $ 3,334.2 24.7 % Netcomm Products 1,453.5 10.8 1,639.7 12.1 Desktops 882.5 6.5 1,148.6 8.5 Video 877.3 6.5 973.2 7.2 Enterprise and Data Storage (Including Drives) 690.0 5.1 850.8 6.3 Other Hardware 2,957.6 21.9 2,876.0 21.4 Total Hardware 10,784.0 79.8 10,822.5 80.2 Software (1) 1,941.8 14.4 1,917.1 14.2 Services (1) 689.7 5.1 662.9 4.9 Other (2) 95.8 0.7 93.0 0.7 Total Net sales $ 13,511.3 100.0 % $ 13,495.5 100.0 % (1) Certain software and services revenues are recorded on a net basis for accounting purposes. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits. (2) Includes items such as delivery charges to customers. |