Segment Information | Segment Information The Company’s segment information reflects the way the chief operating decision maker uses internal reporting to evaluate business performance, allocate resources and manage operations. The Company has three reportable segments: Corporate, which is comprised primarily of private sector business customers with more than 250 employees in the US, Small Business, primarily servicing private sector business customers with up to 250 employees in the US, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category (“Other”). The Company has centralized logistics and headquarters functions that provide services to the segments. The logistics function includes purchasing, distribution and fulfillment services to support the Corporate, Small Business and Public segments. As a result, costs and intercompany charges associated with the logistics function are fully allocated to all of these segments based on a percent of Net sales. The centralized headquarters function provides services in areas such as accounting, information technology, marketing, legal and coworker services. Headquarters function costs that are not allocated to the segments are included under the heading of “Headquarters” in the tables below. Information about the Company’s segments is as follows: Corporate Small Business Public Other Headquarters Total Three Months Ended September 30, 2023 Net sales $ 2,226.5 $ 378.4 $ 2,422.1 $ 601.3 $ — $ 5,628.3 Operating income (loss) 211.1 45.3 237.1 30.3 (45.4) 478.4 Depreciation and amortization expense (19.8) (1.2) (13.7) (7.4) (23.9) (66.0) Three Months Ended September 30, 2022 Net sales $ 2,577.8 $ 491.2 $ 2,424.3 $ 722.2 $ — $ 6,215.5 Operating income (loss) 203.3 47.0 234.0 32.3 (50.2) 466.4 Depreciation and amortization expense (30.8) (3.1) (11.9) (7.7) (22.1) (75.6) Nine Months Ended September 30, 2023 Net sales $ 6,675.2 $ 1,186.0 $ 6,530.0 $ 1,966.3 $ — $ 16,357.5 Operating income (loss) 610.9 129.2 574.9 99.2 (168.3) 1,245.9 Depreciation and amortization expense (62.2) (3.6) (44.1) (22.7) (70.0) (202.6) Nine Months Ended September 30, 2022 Net sales $ 7,866.1 $ 1,515.2 $ 6,700.3 $ 2,228.8 $ — $ 18,310.4 Operating income (loss) 644.5 140.7 553.0 96.8 (146.4) 1,288.6 Depreciation and amortization expense (79.4) (6.4) (44.7) (24.2) (63.4) (218.1) Geographic Areas and Revenue Mix Three Months Ended September 30, 2023 Corporate Small Business Public Other Total Geography (1) United States $ 2,206.8 $ 370.3 $ 2,419.4 $ 7.3 $ 5,003.8 Rest of World 19.7 8.1 2.7 594.0 624.5 Total Net sales 2,226.5 378.4 2,422.1 601.3 5,628.3 Major Product and Services Hardware 1,570.8 300.4 1,883.4 426.8 4,181.4 Software 423.6 59.5 407.1 106.8 997.0 Services 216.5 13.9 126.5 64.4 421.3 Other (2) 15.6 4.6 5.1 3.3 28.6 Total Net sales 2,226.5 378.4 2,422.1 601.3 5,628.3 Sales by Channel Corporate 2,226.5 — — — 2,226.5 Small Business — 378.4 — — 378.4 Government — — 775.7 — 775.7 Education — — 1,026.7 — 1,026.7 Healthcare — — 619.7 — 619.7 Other — — — 601.3 601.3 Total Net sales 2,226.5 378.4 2,422.1 601.3 5,628.3 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 1,861.9 333.1 2,169.3 520.3 4,884.6 Transferred at a point in time where CDW is agent 192.9 37.1 143.9 25.8 399.7 Transferred over time where CDW is principal 171.7 8.2 108.9 55.2 344.0 Total Net sales $ 2,226.5 $ 378.4 $ 2,422.1 $ 601.3 $ 5,628.3 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Three Months Ended September 30, 2022 Corporate Small Business Public Other Total Geography (1) United States $ 2,570.8 $ 491.2 $ 2,424.3 $ 5.6 $ 5,491.9 Rest of World 7.0 — — 716.6 723.6 Total Net sales 2,577.8 491.2 2,424.3 722.2 6,215.5 Major Product and Services Hardware 1,958.1 399.5 1,921.4 533.7 4,812.7 Software 355.1 62.4 346.8 119.9 884.2 Services 245.8 24.0 151.1 66.0 486.9 Other (2) 18.8 5.3 5.0 2.6 31.7 Total Net sales 2,577.8 491.2 2,424.3 722.2 6,215.5 Sales by Channel Corporate 2,577.8 — — — 2,577.8 Small Business — 491.2 — — 491.2 Government — — 788.4 — 788.4 Education — — 1,021.1 — 1,021.1 Healthcare — — 614.8 — 614.8 Other — — — 722.2 722.2 Total Net sales 2,577.8 491.2 2,424.3 722.2 6,215.5 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 2,216.3 438.4 2,189.4 641.2 5,485.3 Transferred at a point in time where CDW is agent 194.3 36.3 129.5 22.2 382.3 Transferred over time where CDW is principal 167.2 16.5 105.4 58.8 347.9 Total Net sales $ 2,577.8 $ 491.2 $ 2,424.3 $ 722.2 $ 6,215.5 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Nine Months Ended September 30, 2023 Corporate Small Business Public Other Total Geography (1) United States $ 6,620.0 $ 1,170.6 $ 6,525.8 $ 21.2 $ 14,337.6 Rest of World 55.2 15.4 4.2 1,945.1 2,019.9 Total Net sales 6,675.2 1,186.0 6,530.0 1,966.3 16,357.5 Major Product and Services Hardware 4,686.6 952.6 5,130.8 1,379.9 12,149.9 Software 1,265.4 174.3 982.7 383.4 2,805.8 Services 675.4 45.1 402.3 193.8 1,316.6 Other (2) 47.8 14.0 14.2 9.2 85.2 Total Net sales 6,675.2 1,186.0 6,530.0 1,966.3 16,357.5 Sales by Channel Corporate 6,675.2 — — — 6,675.2 Small Business — 1,186.0 — — 1,186.0 Government — — 2,008.4 — 2,008.4 Education — — 2,719.2 — 2,719.2 Healthcare — — 1,802.4 — 1,802.4 Other — — — 1,966.3 1,966.3 Total Net sales 6,675.2 1,186.0 6,530.0 1,966.3 16,357.5 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 5,614.6 1,053.3 5,858.6 1,718.1 14,244.6 Transferred at a point in time where CDW is agent 563.3 106.8 362.1 80.9 1,113.1 Transferred over time where CDW is principal 497.3 25.9 309.3 167.3 999.8 Total Net sales $ 6,675.2 $ 1,186.0 $ 6,530.0 $ 1,966.3 $ 16,357.5 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. Nine Months Ended September 30, 2022 Corporate Small Business Public Other Total Geography (1) United States $ 7,843.0 $ 1,515.2 $ 6,700.3 $ 14.3 $ 16,072.8 Rest of World 23.1 — — 2,214.5 2,237.6 Total Net sales 7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 Major Product and Services Hardware 5,931.0 1,262.7 5,364.8 1,658.2 14,216.7 Software 1,177.9 177.2 888.8 359.7 2,603.6 Services 700.0 58.9 432.6 202.5 1,394.0 Other (2) 57.2 16.4 14.1 8.4 96.1 Total Net sales 7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 Sales by Channel Corporate 7,866.1 — — — 7,866.1 Small Business — 1,515.2 — — 1,515.2 Government — — 1,941.8 — 1,941.8 Education — — 2,965.2 — 2,965.2 Healthcare — — 1,793.3 — 1,793.3 Other — — — 2,228.8 2,228.8 Total Net sales 7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 Timing of Revenue Recognition Transferred at a point in time where CDW is principal 6,833.4 1,374.6 6,062.1 1,980.9 16,251.0 Transferred at a point in time where CDW is agent 547.2 104.0 329.3 71.0 1,051.5 Transferred over time where CDW is principal 485.5 36.6 308.9 176.9 1,007.9 Total Net sales $ 7,866.1 $ 1,515.2 $ 6,700.3 $ 2,228.8 $ 18,310.4 (1) Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address. (2) Includes items such as delivery charges to customers. The following tables present Net sales by major category for the three and nine months ended September 30, 2023 and 2022. Categories are based upon internal classifications. Three Months Ended September 30, 2023 2022 Net Sales Percentage Net Sales Percentage Hardware: Notebooks/Mobile Devices $ 1,228.9 21.8 % $ 1,592.6 25.6 % Netcomm Products 877.1 15.6 721.0 11.6 Collaboration (3) 490.1 8.7 596.9 9.6 Data Storage and Servers (3) 575.6 10.2 660.3 10.6 Desktops 264.6 4.7 333.9 5.4 Other Hardware (3) 745.1 13.3 908.0 14.7 Total Hardware 4,181.4 74.3 4,812.7 77.5 Software (1) 997.0 17.7 884.2 14.2 Services (1) 421.3 7.5 486.9 7.8 Other (2) 28.6 0.5 31.7 0.5 Total Net sales $ 5,628.3 100.0 % $ 6,215.5 100.0 % Nine Months Ended September 30, 2023 2022 Net Sales Percentage Net Sales Percentage Hardware: Notebooks/Mobile Devices $ 3,614.4 22.1 % $ 5,070.0 27.7 % Netcomm Products 2,538.0 15.5 1,912.6 10.4 Collaboration (3) 1,499.7 9.2 1,917.8 10.5 Data Storage and Servers (3) 1,653.6 10.1 1,907.6 10.4 Desktops 827.3 5.1 1,021.5 5.6 Other Hardware (3) 2,016.9 12.3 2,387.2 13.0 Total Hardware 12,149.9 74.3 14,216.7 77.6 Software (1) 2,805.8 17.2 2,603.6 14.2 Services (1) 1,316.6 8.0 1,394.0 7.6 Other (2) 85.2 0.5 96.1 0.6 Total Net sales $ 16,357.5 100.0 % $ 18,310.4 100.0 % (1) Certain software and services revenues are recorded on a net basis as the Company is acting as an agent in the transaction. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits. (2) Includes items such as delivery charges to customers. (3) Prior period amounts have been reclassified to conform with current period presentation. |