Summary of Significant Accounting Policies | 2. Summary of Significant Accounting Policies Principles of Consolidation Unaudited Interim Condensed Consolidated Financial Statements 10-K, Use of Estimates Marketable Securities available-for-sale Revenue Recognition — Revenue from the Company’s premium services is recognized on a daily basis over the subscription term as the services are delivered, provided that there is persuasive evidence of an arrangement, the fee is fixed or determinable and collectability is deemed reasonably assured. Subscription periods range from monthly to ten years. The Company’s software cannot be run on another entity’s hardware and customers do not have the right to take possession of the software and use it on their own or another entity’s hardware. Revenue from the Company’s audio services is recognized upon actual usage of audio minutes or the expiration of audio minutes purchased in prepaid plans. Any unbilled audio revenue is accrued for in the period the usage occurs. The Company’s multi-element arrangements typically include subscription and professional services, which may include development services. The Company evaluates each element within the arrangement to determine if they can be accounted for as separate units of accounting. If the delivered item or items have value to the customer on a standalone basis, either because they are sold separately by any vendor or the customer could resell the delivered item or items on a standalone basis, the Company has determined that the deliverables within these arrangements qualify for treatment as separate units of accounting. Accordingly, the Company recognizes revenue for each delivered item or items as a separate earnings process commencing when all of the significant performance obligations have been performed and when all of the revenue recognition criteria have been met. Professional services revenue recognized as a separate earnings process under multi-element arrangements has been immaterial to date. In cases where the Company has determined that the delivered items within its multi-element arrangements do not have value to the customer on a stand-alone basis, the arrangement is accounted for as a single unit of accounting and the related consideration is recognized ratably over the estimated customer life, commencing when all of the significant performance obligations have been delivered and when all of the revenue recognition criteria have been met. Revenue from these multi-element arrangements has been immaterial to date. Concentrations of Credit Risk and Significant Customers For the three and nine months ended September 30, 2016 and 2017, no customers accounted for more than 10% of revenue. As of December 31, 2016 and September 30, 2017, no customers accounted for more than 10% of accounts receivable. Goodwill Long-Lived Assets and Intangible Assets The Company reviews long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of the assets, including intangible assets, may not be recoverable. When such events occur, the Company compares the carrying amounts of the assets to their undiscounted expected future cash flows. If this comparison indicates that there is impairment, the amount of the impairment is calculated as the difference between the carrying value and fair value. Through September 30, 2017, the Company recorded no material impairments. Foreign Currency Translation — period-end Derivative Financial Instruments — As of September 30, 2017, the Company had outstanding forward contracts with notional amounts equivalent to the following (in thousands): Currency Hedged September 30, U.S. Dollar / Canadian Dollar $ 401 Euro / U.S. Dollar 3,600 Euro / British Pound 2,011 Israeli Shekel / Hungarian Forint (1) 7,850 Total $ 13,862 (1) The Israeli Shekel and Hungarian Forint forward contract covers an intercompany loan between Nanorep Technologies Ltd. (“Nanorep”) and the Company’s Hungarian subsidiary. Nanorep was acquired in the third quarter of 2017. For additional information regarding the acquisition, see Note 4. The Company had net foreign currency losses of $0.2 million and $0.7 million for the three and nine months ended September 30, 2016, respectively, a net foreign currency gain of $47,000 for the three months ended September 30, 2017 and a net foreign currency loss of $28,000 for the nine months ended September 30, 2017, which are included in other income (expense), net in the condensed consolidated statements of operations. Stock-Based Compensation — Income Taxes The Company evaluates its uncertain tax positions based on a determination of whether and how much of a tax benefit taken by the Company in its tax filings is more likely than not to be realized. Potential interest and penalties associated with any uncertain tax positions are recorded as a component of income tax expense. Segment Data The Company’s revenue by geography (based on customer address) is as follows (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2016 2017 2016 2017 Revenues: United States $ 60,713 $ 204,831 $ 177,440 $ 545,117 United Kingdom 6,530 13,371 19,239 37,318 International—all other 17,860 51,065 51,424 131,315 Total revenue $ 85,103 $ 269,267 $ 248,103 $ 713,750 Amounts for the three and nine months ended September 30, 2016 presented in the Company’s revenue by service cloud (product grouping) table below include reclassifications between product groups to conform to the current year classification of the Company’s products (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2016 2017 2016 2017 Revenues: Communications and Collaboration cloud $ 10,413 $ 146,808 $ 29,622 $ 377,780 Identity and Access Management cloud 50,352 76,380 144,483 208,487 Customer Engagement and Support cloud 24,338 46,079 73,998 127,483 Total revenue $ 85,103 $ 269,267 $ 248,103 $ 713,750 Guarantees and Indemnification Obligations — by-laws. In the ordinary course of business, the Company enters into agreements with certain customers that contractually obligate the Company to provide indemnifications of varying scope and terms with respect to certain matters including, but not limited to, losses arising out of the breach of such agreements, from the services provided by the Company or claims alleging that the Company’s products infringe third-party patents, copyrights, or trademarks. The term of these indemnification obligations is generally perpetual. The maximum potential amount of future payments the Company could be required to make under these indemnification obligations is, in many cases, unlimited. Through September 30, 2017, the Company has not experienced any losses related to these indemnification obligations. Net Income (Loss) Per Share — The Company excluded the following options to purchase common shares and restricted stock units from the computation of diluted net loss per share because they had an anti-dilutive impact (in thousands): Three Months Ended September 30, Nine Months Ended September 30, 2016 2017 2016 2017 Options to purchase common shares 418 — — — Restricted stock units 1,473 36 106 59 Total options and restricted stock units 1,891 36 106 59 Basic and diluted net income (loss) per share was calculated as follows (in thousands, except per share data): Three months ended September 30, Nine months ended September 30, 2016 2017 2016 2017 Basic: Net income (loss) $ (657 ) $ 9,920 $ 776 $ 6,202 Weighted average common shares outstanding, basic 25,401 52,706 25,230 49,697 Net income (loss) per share, basic $ (0.03 ) $ 0.19 $ 0.03 $ 0.12 Diluted: Net income (loss) $ (657 ) $ 9,920 $ 776 $ 6,202 Weighted average common shares outstanding 25,401 52,706 25,230 49,697 Add: Common stock equivalents — 900 779 1,038 Weighted average common shares outstanding, diluted 25,401 53,606 26,009 50,735 Net income (loss) per share, diluted $ (0.03 ) $ 0.19 $ 0.03 $ 0.12 Recently Adopted Accounting Pronouncements On May 10, 2017, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2017-09 Compensation—Stock Compensation (Topic 718): Scope of Modification Accounting 2017-09”), 2017-09 On January 1, 2017, the Company adopted ASU 2016-09, Compensation – Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting 2016-09”) paid-in paid-in Further, upon the adoption of ASU 2016-09, On January 1, 2017, the Company early adopted ASU 2016-16, Income Taxes (Topic 740): Intra-Entity Transfers of Assets Other Than Inventory 2016-16”) Recently Issued Accounting Pronouncements In May 2014, the Financial Accounting Standards Board (“FASB”) issued ASU 2014-09, Revenue from Contracts with Customers The Company plans to adopt ASC 606 using the modified retrospective transition method which will result in an adjustment to retained earnings for the cumulative effect of applying the standard to all contracts not completed as of the adoption date. As this adoption method does not result in a recast of the prior year financial statements, ASC 606 requires the Company to provide additional disclosures during the year of adoption of the amount by which each financial statement line item is affected by adoption of the new standard and explanation of the reasons for significant changes. The Company is currently evaluating the impact of the adoption of ASC 606 to its consolidated financial statements, accounting policies, IT systems and processes. The Company has allocated internal and external resources to assist in its implementation and evaluation of the impact of ASC 606 and has made enhancements to its financial information systems to assist in financial reporting under ASC 606. While the Company cannot reliably estimate the expected financial statement impact at this time, the Company expects the revenue recognition of its primary revenue streams to remain substantially unchanged and therefore, does not expect a material impact on its revenues upon adoption of ASC 606. The adoption of ASC 606 will have an impact on the Company's consolidated financial statements with respect to its accounting for sales commissions related to customer arrangements. In making this determination the Company has also considered the impact of the guidance in ASC 340-40, Other Assets and Deferred Costs; Contracts with Customers 2014-09 340-40”). 340-40, On February 25, 2016, the FASB issued ASU 2016-02, Leases 2016-02”) , right-of-use 2016-02 right-of-use On January 26, 2017, the FASB issued ASU 2017-04, Intangibles—Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment 2017-04”), 2017-04 2017-04 On November 17, 2016, the FASB issued ASU No. 2016-18, Statement of Cash Flows (Topic 230): Restricted Cash (a consensus of the FASB’s EITF) 2016-18”). 2016-18 2016-18 |