Terminix Global (TMX) 10-K 24 Feb 17 2016 FY Annual report Financial data

Document and Entity Information

Document and Entity Information - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Feb. 17, 2017	Jun. 30, 2016
Document and Entity Information [Abstract]
Entity Registrant Name	SERVICEMASTER GLOBAL HOLDINGS INC
Entity Central Index Key	1,428,875
Document Type	10-K
Document Period End Date	Dec. 31, 2016
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		134,157,101
Document Fiscal Year Focus	2,016
Document Fiscal Period Focus	FY
Entity Public Float			$ 5,360
Entity Well-known Seasoned Issuer	Yes

Consolidated Statements of Oper

Consolidated Statements of Operations and Comprehensive Income (Loss) - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Consolidated Statements of Operations and Comprehensive Income (Loss) [Abstract]
Revenue	$ 2,746	$ 2,594	$ 2,457
Cost of services rendered and products sold	1,448	1,375	1,298
Selling and administrative expenses	711	666	669
Amortization expense	33	38	52
401(k) Plan corrective contribution	2	23
Fumigation related matters	93	9
Insurance reserve adjustment	23
Impairment of software and other related costs	1		47
Consulting agreement termination fees			21
Restructuring charges	17	5	11
Gain on sale of Merry Maids branches	(2)	(7)	(1)
Interest expense	153	167	219
Interest and net investment income	(6)	(9)	(7)
Loss on extinguishment of debt	32	58	65
Income from Continuing Operations before Income Taxes	241	270	84
Provision for income taxes	85	107	40
Equity in losses of joint venture	(1)
Income from Continuing Operations	155	162	43
Loss from discontinued operations, net of income taxes	(1)	(2)	(100)
Net Income (Loss)	155	160	(57)
Other Comprehensive Income (Loss), Net of Income Taxes:
Net unrealized losses on securities	(2)	(3)	(1)
Net unrealized gains (losses) on derivative instruments	20	(2)	(6)
Foreign currency translation loss		(8)	(5)
Other Comprehensive Income (Loss), Net of Income Taxes	18	(13)	(13)
Total Comprehensive Income (Loss)	$ 173	$ 147	$ (70)
Weighted average common shares outstanding - Basic	135.3	135	112.8
Weighted-average common shares outstanding - Diluted	137.3	136.6	113.8
Basic Earnings (Loss) Per Share:
Income from Continuing Operations (in dollars per share)	$ 1.15	$ 1.20	$ 0.38
Loss from discontinued operations, net of income taxes (in dollars per share)		(0.01)	(0.88)
Net Income (Loss) (in dollars per share)	1.14	1.19	(0.50)
Diluted Earnings (Loss) Per Share:
Income from Continuing Operations (in dollars per share)	1.13	1.19	0.38
Loss from discontinued operations, net of income taxes (in dollars per share)		(0.01)	(0.88)
Net Income (Loss) (in dollars per share)	$ 1.13	$ 1.17	$ (0.50)

Consolidated Statements of Fina

Consolidated Statements of Financial Position - USD ($) $ in Millions		Dec. 31, 2016	Dec. 31, 2015
Current Assets:
Cash and cash equivalents		$ 291	$ 296
Marketable securities		25	24
Receivables, less allowances of $22 and $23, respectively		536	487
Inventories		43	40
Prepaid expenses and other assets		70	54
Deferred customer acquisition costs		34	32
Total Current Assets		998	933
Other Assets:
Property and equipment, net		210	160
Goodwill		2,247	2,129
Intangible assets, primarily trade names, service marks and trademarks, net		1,708	1,704
Restricted cash		95	0
Notes receivable		37	32
Long-term marketable securities		19	57
Other assets		71	83
Total Assets	[1]	5,386	5,098
Current Liabilities:
Accounts payable		112	110
Accrued liabilities:
Payroll and related expenses		54	64
Self-insured claims and related expenses		111	106
Accrued interest payable		16	10
Other		60	59
Deferred revenue		629	552
Current portion of long-term debt		59	54
Total Current Liabilities		1,042	955
Long-Term Debt		2,772	2,698
Other Long-Term Liabilities:
Deferred taxes		719	687
Other long-term obligations, primarily self-insured claims		167	213
Total Other Long-Term Liabilities		886	901
Commitments and Contingencies (Note 9)
Shareholders' Equity:
Common stock $0.01 par value (authorized 2,000,000,000 shares with 144,339,338 shares issued and 135,030,283 outstanding at December 31, 2016 and 143,170,897 shares issued and 135,511,176 outstanding at December 31, 2015)		2	2
Additional paid-in capital		2,274	2,245
Accumulated deficit		(1,405)	(1,560)
Accumulated other comprehensive loss		(3)	(21)
Less common stock held in treasury, at cost (9,309,055 shares at December 31, 2016 and 7,659,721 shares at December 31, 2015)		(182)	(122)
Total Shareholders' Equity		686	545
Total Liabilities and Shareholders' Equity		$ 5,386	$ 5,098
[1]	Assets of discontinued operations are not included in the business segment table.

Consolidated Statements of Fin4

Consolidated Statements of Financial Position (Parenthetical) - USD ($) $ in Millions	Dec. 31, 2016	Dec. 31, 2015
Consolidated Statements of Financial Position [Abstract]
Allowance for receivables (in dollars)	$ 22	$ 23
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock, shares authorized (in shares)	2,000,000,000	2,000,000,000
Common stock, shares issued (in shares)	144,339,338	143,170,897
Common stock, shares outstanding (in shares)	135,030,283	135,511,176
Treasury stock (in shares)	9,309,055	7,659,721

Consolidated Statements of Shar

Consolidated Statements of Shareholder's Equity - USD ($) $ in Millions	Common Stock [Member]	Additional Paid-in Capital [Member]	Accumulated Deficit [Member]	Accumulated Other Comprehensive Income (Loss) [Member]	Treasury Stock [Member]	Total
Balance, shares at Dec. 31, 2013	99,000,000				(7,000,000)
Balance, value at Dec. 31, 2013	$ 1	$ 1,523	$ (1,390)	$ 7	$ (118)	$ 23
Net income (loss)			(57)			(57)
Other comprehensive income, net of tax				(13)		(13)
Total Comprehensive Income (Loss)			(57)	(13)		(70)
Net assets distributed to New TruGreen			(274)	(1)		(275)
Issuance of common stock, value		6				6
Issuance of common stock through IPO, shares	41,000,000
Issuance of common stock through IPO, value		663				663
Exercise of stock options, shares	1,000,000
Exercise of stock options, value		10				10
Vesting of RSUs, value		(1)				(1)
DSUs converted into common stock		(1)			1
Repurchase of common stock, value					$ (5)	(5)
Stock-based employee compensation		8				8
Balance, shares at Dec. 31, 2014	142,000,000				(8,000,000)
Balance at Dec. 31, 2014	$ 2	2,207	(1,720)	(8)	$ (122)	359
Net income (loss)			160			160
Other comprehensive income, net of tax				(13)		(13)
Total Comprehensive Income (Loss)			160	(13)		147
Issuance of common stock, value		1				1
Exercise of stock options, shares	1,000,000
Exercise of stock options, value		15				15
DSUs converted into common stock		(1)			1
Repurchase of common stock, value					$ (1)	(1)
Stock-based employee compensation		10				10
Excess tax benefits from stock-based compensation		13				13
Balance, shares at Dec. 31, 2015	143,000,000				(8,000,000)
Balance at Dec. 31, 2015	$ 2	2,245	(1,560)	(21)	$ (122)	545
Net income (loss)			155			155
Other comprehensive income, net of tax				18		18
Total Comprehensive Income (Loss)			155	18		$ 173
Issuance of common stock, shares						80,711,763
Issuance of common stock, value		2				$ 2
Exercise of stock options, shares	1,000,000
Exercise of stock options, value		10				10
Repurchase of common stock, shares					(2,000,000)
Repurchase of common stock, value					$ (60)	(60)
Stock-based employee compensation		16				16
Balance, shares at Dec. 31, 2016	144,000,000				(9,000,000)
Balance at Dec. 31, 2016	$ 2	$ 2,274	$ (1,405)	$ (3)	$ (182)	$ 686

Consolidated Statements of Cash

Consolidated Statements of Cash Flows - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Consolidated Statements of Cash Flows [Abstract]
Cash and Cash Equivalents and Restricted Cash at Beginning of Period	$ 296	$ 389	$ 484
Cash Flows from Operating Activities from Continuing Operations:
Net Income (Loss)	155	160	(57)
Adjustments to reconcile net income (loss) to net cash provided from operating activities:
Loss from discontinued operations, net of income taxes	1	2	100
Equity in losses of joint venture	1
Depreciation expense	61	47	48
Amortization expense	33	38	52
Amortization of debt issuance costs	5	5	8
401(k) Plan corrective contribution	2	23
Fumigation related matters	93	9
Payments on fumigation related matters	(90)	(1)
Insurance reserve adjustment	23
Impairment of software and other related costs	1		47
Gain on sale of Merry Maids branches	(2)	(7)	(1)
Loss on extinguishment of debt	32	58	65
Deferred income tax provision	22	60	29
Stock-based compensation expense	13	10	8
Gain on sales of marketable securities	(3)	(6)	(4)
Other	(3)
Other		8	7
Change in working capital, net of acquisitions:
Receivables	(40)	(44)	(34)
Inventories and other current assets	(6)	5	(1)
Accounts payable	7	18	(1)
Deferred revenue	44	38	39
Accrued liabilities	(28)	1	1
Accrued interest payable	6	(24)	(17)
Accrued restructuring charges	7	(2)	3
Current income taxes	(8)	2	(3)
Net Cash Provided from Operating Activities from Continuing Operations	325	398	289
Cash Flows from Investing Activities from Continuing Operations:
Property additions	(56)	(40)	(35)
Sale of equipment and other assets	8	14	2
Other business acquisitions, net of cash acquired	(121)	(92)	(58)
Purchases of available-for-sale securities	(6)	(6)	(11)
Sales and maturities of available-for-sale securities	49	32	51
Origination of notes receivable	(100)	(98)	(85)
Collections on notes receivable	97	92	79
Other investments	(3)
Net Cash Used for Investing Activities from Continuing Operations	(133)	(98)	(56)
Cash Flows from Financing Activities from Continuing Operations:
Borrowings of debt	2,400	583	1,825
Payments of debt	(2,417)	(923)	(2,698)
Discount paid on issuance of debt	(4)	(2)	(18)
Debt issuance costs paid	(34)	(5)	(24)
Call premium paid on retirement of debt		(49)	(35)
Contribution to TruGreen Holding Corporation			(35)
Repurchase of common stock and RSU vesting	(60)		(6)
Issuance of common stock	13	16	679
Net Cash Used for Financing Activities from Continuing Operations	(102)	(381)	(312)
Cash Flows from Discontinued Operations:
Cash used for operating activities		(11)	(11)
Cash used for investing activities			(2)
Cash used for financing activities			(3)
Net Cash Used for Discontinued Operations		(11)	(15)
Effect of Exchange Rate Changes on Cash		(2)
Cash Increase (Decrease) During the Period	89	(92)	(95)
Cash and Cash Equivalents and Restricted Cash at End of Period	$ 386	$ 296	$ 389

Basis of Presentation

Basis of Presentation	12 Months Ended
	Dec. 31, 2016
Basis of Presentation [Abstract]
Basis of Presentation	Note 1. Basis of Presentation ServiceMaster is a leading provider of essential residential and commercial services. The Company’s services include termite and pest control, home warranties, disaster restoration, janitorial, residential cleaning, cabinet and wood furniture repair and home inspection. The Company provides these services through an extensive service network of company-owned, franchised and licensed locations operating primarily under the following leading brands: Terminix, American Home Shield, ServiceMaster Restore, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec. All consolidated Company subsidiaries are wholly-owned. Intercompany transactions and balances have been eliminated. On June 25, 2014, the Company’s registration statement on Form S-1 for our initial public offering was declared effective by the SEC. On July 1, 2014, the Company completed the offering of 41,285,000 shares of its common stock at a price of $17.00 per share. During 2015, through secondary public offerings of the Company’s common stock, the selling stockholders completed the offering of an additional 80,711,763 shares of common stock. Since completion of the secondary public offerings in 2015, the Equity Sponsors have not held a significant amount of the Company’s common stock .

Significant Accounting Policies

Significant Accounting Policies	12 Months Ended
	Dec. 31, 2016
Significant Accounting Policies [Abstract]
Significant Accounting Policies	Note 2. Significant Accounting Policies Consolidation The consolidated financial statements of the Company include all of its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. Use of Estimates The preparation of the consolidated financial statements requires management to make certain estimates and assumptions required under GAAP which may differ from actual results. The more significant areas requiring the use of management estimates relate to revenue recognition; the allowance for uncollectible receivables; accruals for self-insured retention limits related to medical, workers’ compensation, auto and general liability insurance claims; accruals for home warranties and termite damage claims; the possible outcome of outstanding litigation; accruals for income tax liabilities as well as deferred tax accounts; the deferral and amortization of customer acquisition costs; share based compensation; useful lives for depreciation and amortization expense; the valuation of marketable securities; and the valuation of tangible and intangible assets. In 2016, there were no changes in the significant areas that require estimates or in the underlying methodologies used in determining the amounts of these associated estimates. The allowance for receivables is developed based on several factors including overall customer credit quality, historical write-off experience and specific account analyses that project the ultimate collectability of the outstanding balances. As such, these factors may change over time causing the allowance level to vary. The Company carries insurance policies on insurable risks at levels which it believes to be appropriate, including workers’ compensation, auto and general liability risks. The Company purchases insurance policies from third-party insurance carriers, which typically incorporate significant deductibles or self-insured retentions. The Company is responsible for all claims that fall below the retention limits. In determining the Company’s accrual for self-insured claims, the Company uses historical claims experience to establish both the current year accrual and the underlying provision for future losses. This actuarially determined provision and related accrual include known claims, as well as incurred but not reported claims. The Company adjusts its estimate of accrued self-insured claims when required to reflect changes based on factors such as changes in health care costs, accident frequency and claim severity. The Company seeks to reduce the potential amount of loss arising from self-insured claims by insuring certain levels of risk. While insurance agreements are designed to limit the Company’s losses from large exposure and permit recovery of a portion of direct unpaid losses, insurance does not relieve the Company of its ultimate liability. Accordingly, the accruals for insured claims represent the Company’s total unpaid gross losses. Insurance recoverables, which are reported within Prepaid expenses and other assets and Other assets, relate to estimated insurance recoveries on the insured claims reserves. Accruals for home warranty claims in the American Home Shield business are made based on the Company’s claims experience and actuarial projections. Termite damage claim accruals in the Terminix business are recorded based on both the historical rates of claims incurred within a contract year and the cost per claim. Current activity could differ causing a change in estimates. The Company has certain liabilities with respect to existing or potential claims, lawsuits, and other proceedings. The Company accrues for these liabilities when it is probable that future costs will be incurred and such costs can be reasonably estimated. Any resulting adjustments, which could be material, are recorded in the period the adjustments are identified. The Company records deferred income tax balances based on the net tax effects of temporary differences between the carrying value of assets and liabilities for financial reporting purposes and income tax purposes. The Company records its deferred tax items based on the estimated value of the tax basis. The Company adjusts tax estimates when required to reflect changes based on factors such as changes in tax laws, relevant court decisions, results of tax authority reviews and statutes of limitations. The Company records a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return. The Company recognizes potential interest and penalties related to its uncertain tax positions in income tax expense. Revenue Revenues from pest control services, as well as liquid and fumigation termite applications, are recognized as the services are provided. The Company eradicates termites through the use of non-baiting methods (e.g., fumigation or liquid treatments) and baiting systems. Termite services using baiting systems and termite inspection and protection contracts are frequently sold through annual contracts. Service costs for these contracts are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of direct costs for its termite bait contracts and termite inspection and protection contracts and adjusts the estimates when appropriate. Home warranty contracts are typically one year in duration. Home warranty claims costs are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of claims costs and adjusts the estimates when appropriate. The Company has franchise agreements in its Terminix, ServiceMaster Restore, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec businesses. Franchise revenue (which in the aggregate represents approximately five percent of annual consolidated revenue from continuing operations) consists principally of continuing monthly fees based upon the franchisee’s customer-level revenue. Monthly fee revenue is recognized when the related customer-level revenue generating activity is performed by the franchisee and collectability is reasonably assured. Franchise revenue also includes initial fees resulting from the sale of a franchise or a license. These initial franchise or license fees are pre-established fixed amounts and are recognized as revenue when collectability is reasonably assured and all material services or conditions relating to the sale have been substantially performed. Total profits from the franchised operations were $ 83 million, $ 75 million, and $ 71 million for the years ended December 31, 2016, 2015 and 2014, respectively. The portion of total franchise fee income related to initial fees received from the sale of franchises was immaterial to the Company’s consolidated financial statements for all periods. Revenues are presented net of sales taxes collected and remitted to government taxing authorities on the consolidated statements of operations and comprehensive income (loss). The Company had $629 million and $5 52 million of deferred revenue as of December 31, 2016 and 2015, respectively. Deferred revenue consists primarily of payments received for annual contracts relating to home warranties, termite baiting, termite inspection and pest control services. Deferred Customer Acquisition Costs Customer acquisition costs, which are incremental and direct costs of obtaining a customer, are deferred and amortized over the life of the related contract in proportion to revenue recognized. These costs include sales commissions and direct selling costs which can be shown to have resulted in a successful sale. Deferred customer acquisition costs amounted to $ 34 million and $3 2 million as of December 31, 2016 and 2015, respectively. Advertising On an interim basis, certain advertising costs are deferred and recognized approximately in proportion to the revenue over the year and are not deferred beyond the calendar year-end. Certain other advertising costs are expensed when the advertising occurs. The cost of direct-response advertising at Terminix, consisting primarily of direct-mail and digital promotions, is capitalized and amortized over its expected period of future benefits. Deferred advertising costs are included in Prepaid expenses and other assets on the consolidated statements of financial position. Advertising expense for the years ended December 31, 2016, 2015 and 2014 was $ 110 million, $113 million and $1 22 million, respectively. Inventory Inventories are recorded at the lower of cost (primarily on a weighted-average cost basis) or market. The Company’s inventory primarily consists of finished goods to be used on the customers’ premises or sold to franchisees. Property and Equipment, Intangible Assets and Goodwill Property and equipment consist of the following:    Estimated  As of December 31, Useful Lives  (In millions) 2016 2015 (Years)  Land $ 6 $ 6 N/A  Buildings and improvements 38 38 10 - 40  Technology and communications 230 200 3 - 7  Machinery, production equipment and vehicles 202 146 3 - 9  Office equipment, furniture and fixtures 20 17 5 - 7  496 408  Less accumulated depreciation (286) (248)  Net property and equipment $ 210 $ 160 Depreciation of property and equipment, including depreciation of assets held under capital leases was $61 million, $47 million and $48 million for the years ended December 31, 2016, 2015 and 2014, respectively. The Company recorded an impairment charge of $1 million in the year ended December 31, 2016 relating to its decision in the second quarter of 2016 to replace certain software pursuant to our ServSmart initiative. The Company recorded an impairment charge of $47 million ( $28 million, net of tax) in the year ended December 31, 2014 related to its decision in the first quarter of 2014 to abandon its efforts to deploy a new operating system at American Home Shield. This impairment represented an adjustment of the carrying value of the asset to its estimated fair value of zero on a non-recurring basis. As of December 31, 2016 and 2015, goodwill was $2,247 million and $2,129 million, respectively, and intangible assets consisted primarily of indefinite-lived trade names in the amount of $1,608 million and other intangible assets in the amount of $100 million and $96 million, respectively. Fixed assets and intangible assets with finite lives are depreciated and amortized on a straight-line basis over their estimated useful lives. These lives are based on the Company’s previous experience for similar assets, potential market obsolescence and other industry and business data. As required by accounting standards for the impairment or disposal of long-lived assets, the Company’s fixed assets and finite-lived intangible assets are tested for recoverability whenever events or changes in circumstances indicate their carrying amounts may not be recoverable. If the carrying value is no longer recoverable based upon the undiscounted future cash flows of the asset, an impairment loss would be recognized equal to the difference between the carrying amount and the fair value of the asset. Changes in the estimated useful lives or in the asset values could cause the Company to adjust its book value or future expense accordingly. As required under accounting standards for goodwill and other intangibles, goodwill is not subject to amortization, and intangible assets with indefinite useful lives are not amortized until their useful lives are determined to no longer be indefinite. Goodwill and intangible assets that are not subject to amortization are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company adopted the provisions of ASU 2011-08, “Testing Goodwill for Impairment,” in the fourth quarter of 2011. This ASU gives entities the option of performing a qualitative assessment before calculating the fair value of a reporting unit in Step 1 of the goodwill impairment test. If entities determine, on the basis of qualitative factors, that the fair value of a reporting unit is more likely than not greater than its carrying amount, the two-step impairment test would not be required. For the 2016, 2015 and 2014 annual goodwill impairment analysis performed as of October 1 of each year, the Company did not perform qualitative assessments on any reporting unit, but instead completed Step 1 of the goodwill impairment test for all reporting units. Goodwill and indefinite-lived intangible assets, primarily the Company’s trade names, are assessed annually for impairment during the fourth quarter or earlier upon the occurrence of certain events or substantive changes in circumstances. The Company’s 2016, 2015, and 2014 annual impairment analyses, which were performed as of October 1 of each year, did no t result in any goodwill or trade name impairments to continuing operations. Restricted Cash Restricted cash consists of cash held in trust as collateral under the Company’s automobile, general liability and workers’ compensation insurance program. Restricted Net Assets There are third-party restrictions on the ability of certain of the Company’s subsidiaries to transfer funds to the Company. These restrictions are related to regulatory requirements at American Home Shield and to a subsidiary borrowing arrangement at SMAC. The payment of ordinary and extraordinary dividends by the Company’s home warranty and similar subsidiaries (through which the Company conducts its American Home Shield business) are subject to significant regulatory restrictions under the laws and regulations of the states in which they operate. Among other things, such laws and regulations require certain such subsidiaries to maintain minimum capital and net worth requirements and may limit the amount of ordinary and extraordinary dividends and other payments that these subsidiaries can pay to the Company. As of December 31, 2016, the total net assets subject to these third-party restrictions was $ 17 3 million. None of the Company’s subsidiaries are obligated to make funds available to the Company through the payment of dividends. Financial Instruments and Credit Risk The Company has entered into specific financial arrangements in the normal course of business to manage certain market risks, with a policy of matching positions and limiting the terms of contracts to relatively short durations. The effect of derivative financial instrument transactions could have a material impact on the Company’s financial statements. The Company does not hold or issue derivative financial instruments for trading or speculative purposes. The Company has historically hedged a significant portion of its annual fuel consumption. The Company has also historically hedged the interest payments on a portion of its variable rate debt through the use of interest rate swap agreements. All of the Company’s fuel swap contracts and interest rate swap contracts are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the consolidated statements of financial position as either an asset or liability at fair value, with the effective portion of changes in the fair value attributable to the hedged risks recorded in accumulated other comprehensive income (loss). Financial instruments, which potentially subject the Company to financial and credit risk, consist principally of investments and receivables. Investments consist primarily of publicly traded debt, certificates of deposit and common equity securities. The Company periodically reviews its portfolio of investments to determine whether there has been an other than temporary decline in the value of the investments from factors such as deterioration in the financial condition of the issuer or the market(s) in which the issuer competes. The majority of the Company’s receivables and notes receivable have little concentration of credit risk due to the large number of customers with relatively small balances and their dispersion across geographical areas. The Company maintains an allowance for losses based upon the expected collectability of receivables. See Note 18 to the consolidated financial statements for information relating to the fair value of financial instruments. Stock-Based Compensation Stock-based compensation expense for stock options is estimated at the grant date based on an award’s fair value as calculated by the Black-Scholes option-pricing model and is recognized as expense over the requisite service period. The Black-Scholes model requires various highly judgmental assumptions including expected volatility and option life. If any of the assumptions used in the Black-Scholes model change significantly, stock-based compensation expense for future grants may differ materially from that recorded in the current period related to options granted to date. In addition, the Company estimates the expected forfeiture rate and only recognizes expense for those shares expected to vest. The Company estimates the forfeiture rate based on historical experience. To the extent the actual forfeiture rate is different from the estimate, stock-based compensation expense is adjusted accordingly. See Note 17 to the consolidated financial statements for more details. Income Taxes The Company and its subsidiaries file consolidated U.S. federal income tax returns. State and local returns are filed both on a separate company basis and on a combined unitary basis with the Company. Current and deferred income taxes are provided for on a separate company basis. The Company accounts for income taxes using an asset and liability approach for the expected future tax consequences of events that have been recognized in the Company’s financial statements or tax returns. Deferred income taxes are provided to reflect the differences between the tax bases of assets and liabilities and their reported amounts in the financial statements. Valuation allowances are established when necessary to reduce deferred income tax assets to the amounts expected to be realized. The Company records a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in its tax return. The Company recognizes potential interest and penalties related to its uncertain tax positions in income tax expense. Earnings Per Share Basic earnings (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding. Diluted earnings (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding during the period, increased to include the number of shares of common stock that would have been outstanding had potential dilutive shares of common stock been issued. The dilutive effect of stock options, restricted stock units (“RSUs”) and performance shares are reflected in diluted net income (loss) per share by applying the treasury stock method. See Note 19 to the consolidated financial statements for more details. Newly Issued Accounting Standards In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2014-09, “Revenue from Contracts with Customers” to provide a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers. This model supersedes most current revenue recognition guidance, including industry-specific guidance. The core principle of the revenue model is that “an entity recognizes revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.” Entities have the option of using either a full retrospective or modified approach to adopt the guidance. ASU 2014-09 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2017. Early adoption is permitted for fiscal years, and interim period within those years, beginning after December 15, 2016. The Company currently expects to adopt the new revenue standards in the first quarter of 2018 utilizing the full retrospective transition method. The Company does not expect adoption of the new revenue standards to have a material impact on its consolidated financial statements. In January 2016, the FASB issued ASU 2016-01, “Recognition and Measurement of Financial Assets and Financial Liabilities” to change how entities measure certain equity investments, to require the disclosure of changes in the fair value of financial liabilities measured under the fair value option that are attributable to a company’s own credit, and to change certain other disclosure requirements. The changes in ASU 2016-01 specifically require that the changes in fair value of all investments in equity securities be recognized in net income. The Company is impacted as unrealized gains or losses on the Company’s available-for-sale securities are currently recognized in other comprehensive income. The amendments in ASU 2016-01 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2017, and will be adopted prospectively. In February 2016, the FASB issued ASU 2016-02, “Leases (Topic 842),” which is the final standard on accounting for leases. While both lessees and lessors are affected by the new guidance, the effects on lessees are much more significant. The most significant change for lessees is the requirement under the new guidance to recognize right-of-use assets and lease liabilities for all leases not considered short-term leases. Entities are required to use a modified retrospective approach to adopt the guidance. The amendments in ASU 2016-02 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2018. Early adoption is permitted. The Company is currently evaluating the impact of the adoption of ASU 2016-02 on the Company’s consolidated financial statements and currently expects that most of the operating lease commitments will be subject to the new standard and recognized as operating lease liabilities and right-of-use assets upon adoption of ASU 2016-02, which will increase the amount of total assets and total liabilities that is reported relative to such amounts prior to adoption. In March 2016, the FASB issued ASU 2016-09, “Improvements to Employee Share-Based Payment Accounting” to require the recognition of the income tax effects of share-based awards in the income statement when the awards vest or are settled and the presentation of excess tax benefits as an operating activity on the statement of cash flows as part of the FASB’s simplification initiative. Under previous guidance, an entity generally recorded excess tax benefits and certain tax deficiencies in additional paid-in capital instead of through income tax expense or benefit in the income statement and presented excess tax benefits as a financing activity rather than an operating activity in the statement of cash flows. ASU 2016-09 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2016. As allowed, the Company has elected to early adopt the amendments of ASU 2016-09. The adoption of ASU 2016-09 has been accounted for as a change in accounting principle prospectively for the income statement effect, as required, and retrospectively for the cash flow statement effect, as allowed. As a result of the implementation of ASU 2016-09, $13 million of excess tax benefits for the year ended December 31, 2015 were retrospectively presented as an operating activity within the consolidated statements of cash flows. In August 2016, the FASB issued ASU 2016-15, “Classification of Certain Cash Receipts and Cash Payments” to reduce the diversity in practice in how certain transactions are classified in the statement of cash flows. In particular, under previous guidance, debt prepayment or debt extinguishment costs paid by a borrower in connection with settling a debt financing arrangement before the maturity date were inconsistently classified in the statement of cash flows as either operating activities or financing activities by borrowers. The Company has historically presented debt prepayment costs as cash outflows for operating activities. ASU 2016-15 requires that cash payments for debt prepayment or extinguishment costs be classified as cash outflows for financing activities. ASU 2016-15 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2017. As allowed, the Company has elected to early adopt the amendments of ASU 2016-15 and has applied the applicable amendments retrospectively as required. As a result of the implementation of ASU 2016-15, $49 million and $35 million of call premium paid on retirement of debt for the years ended December 31, 2015 and 2014, respectively, was retrospectively presented as a financing activity within the consolidated statements of cash flows. ASU 2016-15 contains additional clarifications on the classification of certain transactions in the statement of cash flows, which the Company has applied retrospectively, as applicable. In November 2016, the FASB issued ASU 2016-18, “Restricted Cash” to add and clarify guidance on the classification and presentation of restricted cash in the statement of cash flows. ASU 2016-18 states than an entity should include in its cash and cash equivalent balances in the statement of cash flows those amounts that are deemed to be restricted cash and restricted cash equivalents; should disclose a reconciliation between the statement of financial position and the statement of cash flows when the statement of financial position includes more than one line item for cash, cash equivalents, restricted cash and restricted cash equivalents; and should not present changes in restricted cash and restricted cash equivalents that result from transfers between cash, cash equivalents, restricted cash and restricted cash equivalents as cash flow activities in the statement of cash flows. The Company is impacted due to activity associated with the Company’s restricted cash balance. As allowed, the Company has elected to early adopt the amendments of ASU 2016-18 and has applied the applicable amendments retrospectively as required. As a result of the implementation of ASU 2016-18, the Company has included Restricted cash within the beginning and ending cash amounts presented in the consolidated statements of cash flows. In Note 15 to the consolidated financial statements, we have provided a reconciliation of the cash and cash equivalents and restricted cash balances reported within the consolidated statements of financial position to the amounts reported in the consolidated statements of cash flows.

Business Segment Reporting

Business Segment Reporting	12 Months Ended
	Dec. 31, 2016
Business Segment Reporting [Abstract]
Business Segment Reporting	Note 3. Business Segment Reporting The business of the Company is conducted through three reportable segments: Terminix, American Home Shield and Franchise Services Group. In accordance with accounting standards for segments, the Company’s reportable segments are strategic business units that offer different services. The Terminix segment provides termite and pest control services to residential and commercial customers and distributes pest control products. The American Home Shield segment provides home warranties for household systems and appliances. The Franchise Services Group segment provides residential and commercial disaster restoration, janitorial and cleaning services through franchises primarily under the ServiceMaster, ServiceMaster Restore and ServiceMaster Clean brand names, home cleaning services through franchises primarily under the Merry Maids brand name, cabinet and wood furniture repair primarily under the Furniture Medic brand name and home inspection services primarily under the AmeriSpec brand name. Corporate includes SMAC, the Company’s financing subsidiary exclusively dedicated to providing financing to its franchisees and retail customers of its operating units, and the Company’s headquarters operations (substantially all of which costs are allocated to the Company’s reportable segments), which provide various technology, marketing, finance, legal and other support services to the reportable segments. The composition of the Company’s reportable segments is consistent with that used by the Company’s chief operating decision maker (the “CODM”) to evaluate performance and allocate resources. Information regarding the accounting policies used by the Company is described in Note 2 to the consolidated financial statements. The Company derives substantially all of its revenue from customers and franchisees in the United States with approximately two percent generated in foreign markets. Operating expenses of the business units consist primarily of direct costs and indirect costs allocated from Corporate. Identifiable assets are those used in carrying out the operations of the business unit and include intangible assets directly related to its operations. The Company uses Reportable Segment Adjusted EBITDA as its measure of segment profitability. Accordingly, the CODM evaluates performance and allocates resources based primarily on Reportable Segment Adjusted EBITDA. Reportable Segment Adjusted EBITDA is defined as net income (loss) before: unallocated corporate expenses; loss from discontinued operations, net of income taxes; provision for income taxes; loss on extinguishment of debt; interest expense; depreciation and amortization expense; 401(k) Plan corrective contribution; fumigation related matters; insurance reserve adjustment; non-cash stock-based compensation expense; restructuring charges; gain on sale of Merry Maids branches; non-cash impairment of software and other related costs; non-cash impairment of property and equipment; management and consulting fees; consulting agreement termination fees; and other non-operating expenses. The Company’s definition of Reportable Segment Adjusted EBITDA may not be calculated or comparable to similarly titled measures of other companies. The Company believes Reportable Segment Adjusted EBITDA is useful for investors, analysts and other interested parties as it facilitates company-to-company operating performance comparisons by excluding potential differences caused by variations in capital structures, taxation, the age and book depreciation of facilities and equipment, restructuring initiatives, consulting agreements and equity-based, long-term incentive plans. Information for continuing operations for each reportable segment and Corporate is presented below:     Year Ended December 31,  (In millions) 2016 2015 2014  Revenue:  Terminix $ 1,524 $ 1,444 $ 1,370  American Home Shield 1,020 917 828  Franchise Services Group 200 232 253  Reportable Segment Revenue $ 2,744 $ 2,592 $ 2,450  Corporate 2 2 7  Total Revenue $ 2,746 $ 2,594 $ 2,457   Reportable Segment Adjusted EBITDA: (1)  Terminix $ 371 $ 347 $ 309  American Home Shield 220 205 179  Franchise Services Group 79 77 78  Reportable Segment Adjusted EBITDA $ 670 $ 630 $ 566   Identifiable Assets:  Terminix $ 2,820 $ 2,764 $ 2,663  American Home Shield 1,312 1,137 1,063  Franchise Services Group 480 492 506  Reportable Segment Identifiable Assets $ 4,612 $ 4,394 $ 4,232  Corporate 774 705 796  Total Identifiable Assets (2) $ 5,386 $ 5,098 $ 5,028   Depreciation & Amortization Expense:  Terminix $ 58 $ 59 $ 73  American Home Shield 13 9 9  Franchise Services Group 7 8 8  Reportable Segment Depreciation & Amortization Expense $ 78 $ 75 $ 90  Corporate 16 9 10  Total Depreciation & Amortization Expense (3) $ 94 $ 84 $ 100   Capital Expenditures:  Terminix $ 11 $ 9 $ 7  American Home Shield 10 7 10  Franchise Services Group 2 3 4  Reportable Segment Capital Expenditures $ 22 $ 19 $ 21  Corporate 33 21 15  Total Capital Expenditures $ 56 $ 40 $ 35 ________________________________ (1) Presented below is a reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss):      Year Ended December 31,  (In millions) 2016 2015 2014  Reportable Segment Adjusted EBITDA:  Terminix $ 371 $ 347 $ 309  American Home Shield 220 205 179  Franchise Services Group 79 77 78  Reportable Segment Adjusted EBITDA $ 670 $ 630 $ 566  Unallocated corporate expenses $ (3) $ (9) $ (9)  Depreciation and amortization expense (94) (84) (100)  401(k) Plan corrective contribution (2) (23) —  Fumigation related matters (93) (9) —  Insurance reserve adjustment (23) — —  Non-cash stock-based compensation expense (13) (10) (8)  Restructuring charges (17) (5) (11)  Gain on sale of Merry Maids branches 2 7 1  Non-cash impairment of software and other related costs (1) — (47)  Management and consulting fees — — (4)  Consulting agreement termination fees — — (21)  Loss from discontinued operations, net of income taxes (1) (2) (100)  Provision for income taxes (85) (107) (40)  Loss on extinguishment of debt (32) (58) (65)  Interest expense (153) (167) (219)  Other non-operating expenses — (3) —  Net Income (Loss) $ 155 $ 160 $ (57) ___________________________________ (2) Assets of discontinued operations are not included in the business segment table. (3) There are no adjustments necessary to reconcile total depreciation and amortization as presented in the business segment table to consolidated totals. Amortization of debt issue costs is not included in the business segment table. See Note 4 to the consolidated financial statements for information relating to segment goodwil l . 

Goodwill and Intangible Assets

Goodwill and Intangible Assets	12 Months Ended
	Dec. 31, 2016
Goodwill and Intangible Assets [Abstract]
Goodwill and Intangible Assets	Note 4. Goodwill and Intangible Assets Goodwill and indefinite-lived intangible assets are not amortized and are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company’s annual assessment date is October 1. There were no goodwill or trade name impairment charges recorded in continuing operations during the years ended December 31, 201 6 , 2015, and 2014. There were no accumulated impairment losses recorded in continuing operations as of December 31, 2016, 2015 and 2014. The table below summarizes the goodwill balances for continuing operations by reportable segment:     American Franchise  (In millions) Terminix Home Shield Services Group Total  Balance as of December 31, 2014 $ 1,497 381 191 2,069  Acquisitions 74 — — 74  Disposals — — (9) (9)  Other (1) (4) — (1) (5)  Balance as of December 31, 2015 1,567 381 182 2,129  Acquisitions 34 90 — 124  Disposals — — (6) (6)  Balance as of December 31, 2016 $ 1,601 $ 471 $ 175 $ 2,247 ___________________________________ (1) Reflects the impact of foreign exchange rates. The table below summarizes the other intangible asset balances for continuing operations:      As of December 31, 2016 As of December 31, 2015  Accumulated Accumulated  (In millions) Gross Amortization Net Gross Amortization Net  Trade names (1) $ 1,608 — 1,608 $ 1,608 $ — $ 1,608  Customer relationships 594 (538) 56 571 (517) 53  Franchise agreements 88 (67) 21 88 (63) 25  Other 65 (42) 23 53 (36) 18  Total $ 2,356 $ (647) $ 1,708 $ 2,320 (616) 1,704 ___________________________________ (1) Not subject to amortization. Amortization expense of $ 33 million, $ 38 million and $ 52 million was recorded in the years ended December 31, 2016, 2015 and 2014, respectively. For the existing intangible assets, the Company anticipates amortization expense of $ 26 million, $21 million, $15 million, $13 million and $9 million in 2017, 2018, 2019, 2020 and 2021, respectively. During the year ended December 31, 2014, the Company recorded a pre-tax non-cash impairment charge of $139 million ( $84 million, net of tax) associated with the trade name at its former TruGreen business, which is reported in Loss from discontinued operations, net of income taxes in the consolidated statements of operations and comprehensive income (loss).

Income Taxes

Income Taxes	12 Months Ended
	Dec. 31, 2016
Income Taxes [Abstract]
Income Taxes	Note 5. Income Taxes As of December 31, 2016, 2015 and 2014, the Company has $13 million, $16 million and $13 million, respectively, of tax benefits primarily reflected in state tax returns that have not been recognized for financial reporting purposes (“unrecognized tax benefits”). At December 31, 2016 and 2015, $9 million and $12 million, respectively, of unrecognized tax benefits would impact the effective tax rate if recognized. A reconciliation of the beginning and ending amount of gross unrecognized tax benefits is as follows:     Year Ended December 31,  (In millions) 2016 2015 2014  Gross unrecognized tax benefits at beginning of period $ 16 $ 13 $ 8  Increases in tax positions for prior years — — 1  Decrease in tax positions for prior years (5) — —  Increases in tax positions for current year 3 3 7  Lapse in statute of limitations (1) (1) (1)  Gross unrecognized tax benefits at end of period $ 13 $ 16 $ 13 Based on information currently available, it is reasonably possible that over the next 12 month period unrecognized tax benefits may decrease by $2 million as the result of settlements of ongoing audits, statute of limitation expirations or final settlements of uncertain tax positions in multiple jurisdictions. The Company files consolidated and separate income tax returns in the U.S. federal jurisdiction and in many state and foreign jurisdictions. In the ordinary course of business, the Company is subject to review by domestic and foreign taxing authorities. For U.S. federal income tax purposes, the Company participates in the IRS’s Compliance Assurance Process whereby its U.S. federal income tax returns are reviewed by the IRS both prior to and after their filing. The U.S. federal income tax returns filed by the Company through the year ended December 31, 2014 have been audited by the IRS. In the fourth quarter of 2016, the IRS completed the audits of the Company’s tax returns for the year ended December 31, 2014 with no additional payments. The IRS commenced examinations of the Company’s U.S. federal income tax returns for 2015 in the first quarter of 2015. The examination is anticipated to be completed by the second quarter of 2017. Five state tax authorities are in the process of auditing state income tax returns of various subsidiaries. The Company is no longer subject to state and local or foreign income tax examinations by tax authorities for years before 2008. The Company’s policy is to recognize potential interest and penalties related to its tax positions within the tax provision. Total interest and penalties included in the consolidated statements of income are immaterial. As of December 31, 2016 and 2015, the Company had accrued for the payment of interest and penalties of approximately $1 million. The components of income (loss) from continuing operations before income taxes are as follows:    Year Ended December 31,  (In millions) 2016 2015 2014  U.S. $ 238 $ 266 $ 79  Foreign 3 4 5  Income from Continuing Operations before Income Taxes $ 241 $ 270 $ 84 The reconciliation of income tax computed at the U.S. federal statutory tax rate to the Company’s effective income tax rate for continuing operations is as follows:     Year Ended December 31,  2016 2015 2014  Tax at U.S. federal statutory rate 35.0 % 35.0 % 35.0 %  State and local income taxes, net of U.S. federal benefit 4.7 3.2 12.3  Tax credits (0.9) (0.8) (3.1)  Other permanent items 1.5 2.4 1.8  Stock option forfeitures — — 1.6  Remeasurement of prior year tax positions (1.9) — —  Excess tax benefits from stock-based compensation (3.0) — —  Other, including foreign rate differences and reserves — — 0.6  Effective rate 35.4 % 39.8 % 48.2 % The effective tax rate for discontinued operations for the years ended December 31, 2016, 2015 and 2014 was a tax benefit of 37.7 percent, 37.7 percent and 38.1 percent, respectively. The effective tax rate for the year ending December 31, 2014 was impacted by the impairment of non-deductible goodwill. Income tax expense from continuing operations is as follows:    Year Ended December 31,  (In millions ) 2016 2015 2014  Current:  U.S. federal $ 50 $ 33 $ —  Foreign 2 2 3  State and local 12 12 9  64 47 11  Deferred:  U.S. federal 17 59 27  Foreign (2) — —  State and local 6 1 2  22 60 29  Provision for income taxes $ 85 $ 107 $ 40 Deferred income tax expense results from timing differences in the recognition of income and expense for income tax and financial reporting purposes. Deferred income tax balances reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting and income tax purposes. The deferred tax asset primarily reflects the impact of future tax deductions related to the Company’s accruals and certain net operating loss carryforwards. The deferred tax liability is primarily attributable to the basis differences related to intangible assets. Valuation allowances are recorded to reduce deferred tax assets when it is more likely than not that a tax benefit will not be realized. The valuation allowance for deferred tax assets as of December 31, 2016 was $7 million. Significant components of the Company’s deferred tax balances are as follows:     As of December 31,  (In millions) 2016 2015  Long-term deferred tax assets (liabilities):  Intangible assets (1) $ (727) $ (719)  Property and equipment (34) (21)  Prepaid expenses and deferred customer acquisition costs (18) (17)  Receivables allowances 13 13  Self-insured claims and related expenses 11 11  Accrued liabilities 28 30  Other long-term obligations (19) (14)  Net operating loss and tax credit carryforwards 36 37  Less valuation allowance (7) (7)  Net Long-term deferred tax liability (2) $ (717) $ (687) ___________________________________ (1) The deferred tax liability relates primarily to the difference in the tax versus book basis of intangible assets. The Company had $759 million and $760 million of deferred tax liability included in this net deferred tax liability as of December 31, 2016 and 2015, respectively, that will not actually be paid unless certain business units of the Company are sold. (2) As of December 31, 2016, includes a deferred tax asset of $2 million recorded in Other assets on the consolidated statement of financial position. As of December 31, 2016, the Company had deferred tax assets, net of valuation allowances, of $ 29 million for federal and state net operating loss and capital loss carryforwards, which expire at various dates up to 2036. The Company also had deferred tax assets, net of valuation allowances, of less than $1 million for federal and state credit carryforwards which expire at various dates up to 2026. The federal and state net operating loss carryforwards in the filed income tax returns included unrecognized tax benefits taken in prior years. The net operating losses for which a deferred tax asset is recognized for financial statement purposes in accordance with ASC 740 are presented net of these unrecognized tax benefits. For the year ended December 31, 2011, the Company reorganized certain foreign subsidiaries in conjunction with its international growth initiatives and evaluated its liquidity requirements in the United States and the capital requirements of its foreign subsidiaries. Based on these factors, the Company considers undistributed earnings of its foreign subsidiaries as of December 31, 2016 to be indefinitely reinvested. Accordingly, the Company has not recorded any material deferred taxes for U.S. or foreign withholding taxes on the excess of the amount for financial reporting purposes over the tax basis of investments in foreign subsidiaries that are essentially permanent in duration. Cumulative undistributed earnings of the Company’s foreign subsidiaries amounted to $ 60 million and $56 million as of December 31, 2016 and 2015, respectively. This amount becomes taxable upon a repatriation of assets from the subsidiary or a sale or liquidation of the subsidiary. Should these earnings become taxable, the Company could be subject to U.S. income taxes (subject to an adjustment for foreign tax credits) and withholding taxes in various jurisdictions. Determination of the amount of any unrecognized deferred income tax liability on this temporary difference is not practicable due to the complexities of the hypothetical calculation. The amount of cash associated with indefinitely reinvested foreign earnings was approximately $23 million and $17 million as of December 31, 2016 and 2015, respectively. The Company does not anticipate the need to repatriate funds to the United States to satisfy domestic liquidity needs arising in the ordinary course of business, including liquidity needs associated with domestic debt service requirements .

Acquisitions

Acquisitions	12 Months Ended
	Dec. 31, 2016
Acquisitions [Abstract]
Acquisitions	Note 6. Acquisitions Acquisitions have been accounted for using the acquisition method and, accordingly, the results of operations of the acquired businesses have been included in the consolidated financial statements since their dates of acquisition. The assets and liabilities of these businesses were recorded in the financial statements at their estimated fair values as of the acquisition dates. 2016 On June 27, 2016, the Company acquired OneGuard for a total purchase price of $61 million. The Company recorded goodwill of $57 million and other intangibles, primarily customer relationships, of $15 million related to this acquisition. On November 30, 2016, the Company acquired Landmark for a total purchase price of $39 million. The Company recorded goodwill of $33 million and other intangibles, primarily customer relationships, of $17 million related to this acquisition. As of December 31, 2016, the purchase price allocation for this acquisition has not been finalized. In particular, the Company is still evaluating the fair value of certain intangible assets. As the Company finalizes the fair value of assets acquired and liabilities assumed, additional purchase price adjustments may be recorded during the measurement period in 2017. During the year ended December 31, 2016, the Company completed several pest control and termite acquisitions. The total purchase price for these acquisitions was $ 43 million . The Company recorded goodwill of $34 million and other intangibles, primarily customer relationships, of $6 million related to these acquisitions. Prior Years During the year ended December 31, 2015, the Company completed several pest control and termite acquisitions. The total purchase price for these acquisitions was $125 million. The Company recorded goodwill of $ 74 million and other intangibles, primarily customer relationships, of $ 46 million related to these acquisitions. On February 28, 2014, the Company acquired HSA. The total purchase price for this acquisition was $32 million. The Company recorded goodwill of $34 million and other intangibles, primarily customer relationships, of $18 million related to this acquisition. During the year ended December 31, 2014, the Company completed several pest control, termite and franchise acquisitions. The total purchase price for these acquisitions was $ 32 million. The Company recorded goodwill of $2 0 million and other intangibles, primarily customer relationships, of $1 1 million related to these acquisitions. Supplemental cash flow information regarding the Company’s acquisitions is as follows:     Year Ended December 31,  (In millions) 2016 2015 2014  Assets acquired $ 184 $ 126 $ 99  Liabilities assumed (40) — (34)  Net assets acquired $ 144 $ 125 $ 64   Net cash paid $ 121 $ 92 $ 58  Seller financed debt 23 33 6  Purchase price $ 144 $ 125 $ 64

Discontinued Operations

Discontinued Operations	12 Months Ended
	Dec. 31, 2016
Discontinued Operations [Abstract]
Discontinued Operations	Note 7. Discontinued Operations TruGreen Spin-off On January 14, 2014, the Company completed the TruGreen Spin-off resulting in the spin-off of the assets and certain liabilities of the TruGreen Business through a tax-free, pro rata dividend to the Company’s stockholders. As a result of the completion of the TruGreen Spin-off, New TruGreen operates the TruGreen Business as a private independent company. The following is a summary of the assets and liabilities distributed to New TruGreen as part of the TruGreen spin-off on January 14, 2014:    (In millions)  Assets:  Cash and cash equivalents $ 57  Receivables, net 22  Inventories and other current assets 39  Property and equipment, net 181  Intangible assets, net 216  Other long-term assets 6  Total Assets $ 521  Liabilities:  Current liabilities $ 149  Long-term debt and other long-term liabilities 97  Total Liabilities $ 246  Net assets distributed to New TruGreen $ 275 The historical results of the TruGreen Business, including the results of operations, cash flows and related assets and liabilities, are reported as discontinued operations for all periods presented herein. In connection with the TruGreen Spin-off, the Company entered into a transition services agreement with New TruGreen pursuant to which the Company provides New TruGreen with specified communications, public relations, finance and accounting, tax, treasury, internal audit, human resources operations and benefits, risk management and insurance, supply management, real estate management, marketing, facilities, information technology and other support services. The charges for the transition services are designed to allow the Company to fully recover the direct costs of providing the services, plus specified margins and any out-of-pocket costs and expenses. The services provided under the transition services agreement terminated at various specified times on or prior to December 31, 2016, except certain information technology services which the Company has entered into an agreement with New TruGreen to extend through June 30, 2018. New TruGreen may terminate the extended transition services agreement for convenience upon 90 days written notice. Under this transition services agreement, in the years ended December 31, 2016, 2015 and 2014 , the Company recorded $9 million, $25 million and $36 million, respectively, of fees from New TruGreen, which is included as a reduction, net of costs incurred, in Selling and administrative expenses in the consolidated statement of operations and comprehensive income (loss). As of December 31, 2016 , all amounts owed by New TruGreen under this agreement have been paid. During the year ended December 31, 2014 , the Company processed certain of New TruGreen’s accounts payable transactions. Through this process, in the year ended December 31, 2014 , $97 million was paid on New TruGreen’s behalf, all of which was repaid by New TruGreen. In addition, the Company, New TruGreen and TruGreen Limited Partnership entered into (1) a separation and distribution agreement containing key provisions relating to the separation of the TruGreen Business and the distribution of New TruGreen common stock to the Company’s stockholders (including relating to specified TruGreen legal matters with respect to which the Company has agreed to retain liability, as well as insurance coverage, non-competition, indemnification and other matters), (2) an employee matters agreement allocating liabilities and responsibilities relating to employee benefit plans and programs and other related matters and (3) a tax matters agreement governing the respective rights, responsibilities and obligations of the parties thereto with respect to taxes, including allocating liabilities for income taxes attributable to New TruGreen and its subsidiaries generally to the Company for tax periods (or portions thereof) ending on or before January 14, 2014 and generally to New TruGreen for tax periods (or portions thereof) beginning after that date. TruGreen Intangible Assets Indefinite lived intangible assets, primarily the Company’s trade names, are assessed annually for impairment during the fourth quarter or earlier upon the occurrence of certain events or substantive changes in circumstances. Intangible Assets – Prior Years As a result of the TruGreen Spin-off, the Company was required to perform an interim impairment analysis as of January 14, 2014 on the TruGreen trade name. The assumptions were developed with the view of the TruGreen Business as a stand-alone company, resulting in an increase in the assumed discount rate of 350 bps, as compared to the discount rate used in the October 1, 2013 impairment test for the TruGreen trade name. This interim impairment analysis resulted in a pre-tax non-cash trade name impairment charge of $139 million ( $84 million, net of tax) to reduce the carrying value of the TruGreen trade name to its estimated fair value. This impairment charge was recorded in Loss from discontinued operations, net of income taxes, in the year ended December 31, 2014 . The impairment of the TruGreen trade name represented an adjustment of the carrying value of the asset to its estimated fair value on a non-recurring basis using significant unobservable inputs on the date of the TruGreen Spin-off. Financial Information for Discontinued Operations Loss from discontinued operations, net of income taxes, for all periods presented includes the operating results of the previously sold businesses. The operating results of discontinued operations are as follows:     Year Ended December 31,  (In millions) 2016 2015 2014  Revenue $ — $ — $ 6  Cost of services rendered and products sold — — 12  Selling and administrative expenses 1 3 14  Trade name impairment (1) — — 139  Restructuring charges — — 3  Loss before income taxes (1) (1) (3) (161)  Benefit for income taxes (1) — (1) (61)  Loss from discontinued operations, net of income taxes (1) $ (1) $ (2) $ (100) ___________________________________ (1) During the year ended December 31, 2014, the Company recorded a pre-tax non-cash impairment charge of $139 million ( $84 million, net of tax) associated with the trade name at its former TruGreen business, which is reported in Loss from discontinued operations, net of income taxes in the consolidated statements of operations and comprehensive income (loss). 

Restructuring Charges

Restructuring Charges	12 Months Ended
	Dec. 31, 2016
Restructuring Charges [Abstract]
Restructuring Charges	Note 8. Restructuring Charges The Company incurred restructuring charges of $17 million ( $11 million, net of tax), $5 million ( $3 million, net of tax) and $11 million ( $7 million, net of tax) for the years ended December 31, 2016, 2015 and 2014, respectively. Restructuring charges were comprised of the following:     Year Ended December 31,  (In millions) 2016 2015 2014  Terminix (1) $ 7 $ 3 $ 2  American Home Shield (2) 2 — —  Franchise Services Group (3) — 1 3  Corporate (4) 5 1 6  Headquarters relocation (5) 3 — —  Total restructuring charges $ 17 $ 5 $ 11 ___________________________________ (1) For the year ended December 31, 2016, these charges include $1 million of se verance costs and $3 million of stock-based compensation expense due to the modification of non-vested stock options and RSUs as part of the severance agreement with the former president of Terminix. Additionally, $4 million, $3 million and $2 million for the years ended December 31, 2016, 2015 and 2014, respectively, relate to lease termination and severance costs driven by Terminix’s branch optimization program. (2) Represents lease termination and other costs driven by the decision to consolidate the stand-alone operations of HSA acquired in February 2014 with those of American Home Shield. (3) Represents severance costs related to the reorganization of the Franchise Services Group. (4) F or the year ended December 31, 2016, these charges include professional fees of $2 million and accelerated depreciation of $2 million related to the early termination of a long-term human resources outsourcing agreement. Additionally, for the years ended December 31, 201 6, 2015, and 2014, these charges include severance and other costs of $2 million, $ 1 million, and $6 million, respectively, related to an initiative to enhance capabilities and reduce costs in the Company’s headquarters functions that provide company-wide administrative services for its operations. (5) Represents impairment charges of $1 million and professional fees and other costs of $1 million related to the relocation of the Company’s headquarters. The pretax charges discussed above are reported in Restructuring charges in the consolidated statements of operations and comprehensive (loss) income. A reconciliation of the beginning and ending balances of accrued restructuring charges, which are included in Accrued liabilities—Other on the consolidated statements of financial position, is presented as follows:     Accrued  Restructuring  (In millions) Charges  Balance as of December 31, 2014 $ 4  Costs incurred 5  Costs paid or otherwise settled (7)  Balance as of December 31, 2015 1  Costs incurred 17  Costs paid or otherwise settled (16)  Balance as of December 31, 2016 $ 3

Commitments and Contingencies

Commitments and Contingencies	12 Months Ended
	Dec. 31, 2016
Commitments and Contingencies [Abstract]
Commitments and Contingencies	Note 9. Commitments and Contingencies The Company leases certain property and equipment under various operating lease arrangements. Most of the property leases provide that the Company pay taxes, insurance and maintenance applicable to the leased premises. As leases for existing locations expire, the Company expects to renew the leases or substitute another location and lease. Rental expense for the years ended December 31, 2016, 2015 and 2014 was $29 million, $ 29 million and $ 31 million, respectively. Based on leases in place as of December 31, 2016, future long-term non-cancelable operating lease payments will be approximately $21 million in 2017, $17 million in 2018, $13 million in 2019, $11 million in 2020, $7 million in 2021 and $65 million in 2022 and thereafter. In the normal course of business, the Company periodically enters into agreements that incorporate indemnification provisions. While the maximum amount to which the Company may be exposed under such agreements cannot be estimated, the Company does not expect these guarantees and indemnifications to have a material effect on the Company’s business, financial condition, results of operations or cash flows. The Company carries insurance policies on insurable risks at levels that it believes to be appropriate, including workers’ compensation, automobile and general liability risks. The Company purchases insurance policies from third-party insurance carriers, which typically incorporate significant deductibles or self-insured retentions. The Company is responsible for all claims that fall below the retention limits, exceed our coverage limits or are otherwise not covered by our insurance policies. In determining the Company’s accrual for self-insured claims, the Company uses historical claims experience to establish both the current year accrual and the underlying provision for future losses. This actuarially determined provision and related accrual include known claims, as well as incurred but not reported claims. The Company adjusts its estimate of accrued self-insured claims when required to reflect changes based on factors such as changes in health care costs, accident frequency and claim severity. A reconciliation of beginning and ending accrued self-insured claims, which are included in Accrued liabilities—Self-insured claims and related expenses and Other long-term obligations, primarily self-insured claims on the consolidated statements of financial position, net of insurance recoverables, which are included in Prepaid expenses and other assets and Other assets on the consolidated statements of financial position, is presented as follows:     Accrued  Self-insured  (In millions) Claims, Net  Balance as of December 31, 2014 $ 104  Provision for self-insured claims 41  Cash payments (31)  Balance as of December 31, 2015 114  Provision for self-insured claims (1) 58  Cash payments (51)  Balance as of December 31, 2016 $ 120 ___________________________________ (1) Includes a charge of $23 million recorded in the year ended December 31, 2016 for an adjustment to the Company’s accrued self-insured claims related to automobile, general liability and workers’ compensation risks. The adjustment is based on the Company’s detailed annual assessment of this actuarially determined accrual, which the Company completes in the second quarter of each year. This adjustment relates to coverage periods of 2015 and prior. Accruals for home warranty claims in the American Home Shield business are made based on the Company’s claims experience and actuarial projections. Termite damage claim accruals in the Terminix business are recorded based on both the historical rates of claims incurred within a contract year and the cost per claim. Current activity could differ causing a change in estimates. The Company has certain liabilities with respect to existing or potential claims, lawsuits and other proceedings. The Company accrues for these liabilities when it is probable that future costs will be incurred and such costs can be reasonably estimated. Any resulting adjustments, which could be material, are recorded in the period the adjustments are identified. For more information on the 401(k) Plan corrective contribution, see Note 11 to the consolidated financial statements. In addition to the matters discussed above and the fumigation related matters discussed below, in the ordinary course of conducting business activities, the Company and its subsidiaries become involved in judicial, administrative and regulatory proceedings involving both private parties and governmental authorities. These proceedings include insured and uninsured matters that are brought on an individual, collective, representative and class action basis, or other proceedings involving regulatory, employment, general and commercial liability, automobile liability, wage and hour, environmental and other matters. The Company has entered into settlement agreements in certain cases, including with respect to putative collective and class actions, which are subject to court or other approvals. If one or more of the Company’s settlements are not finally approved, the Company could have additional or different exposure, which could be material. Subject to the paragraphs below, the Company does not expect any of these proceedings to have a material effect on its reputation, business, financial position, results of operations or cash flows; however, the Company can give no assurance that the results of any such proceedings will not materially affect its reputation, business, financial position, results of operations and cash flows . Fumigation Related Matters On July 21, 2016, TMX USVI and TMX LP, each an indirect, wholly-owned subsidiary of the Company, entered into the Superseding Plea Agreement in connection with the investigation initiated by the DOJ into allegations that a local Terminix branch used methyl bromide as a fumigant at a resort in St. John, U.S. Virgin Islands. The Superseding Plea Agreement was intended to resolve four misdemeanor charges of violations of the Federal Insecticide, Fungicide, and Rodenticide Act related to improper applications of methyl bromide. Those charges were set forth in an Information, dated March 29, 2016, in the matter styled United States of America v. The Terminix International Company Limited Partnership and Terminix International USVI, LLC. At a hearing held on August 25, 2016, the District Court rejected the Superseding Plea Agreement. On August 31, 2016, the DOJ requested that the charges be dismissed, reserving its right to re-file the charges, in light of ongoing discussions to resolve the matter. The District Court granted that request, and the March 29, 2016 Information was dismissed. On January 20, 2017, TMX USVI and TMX LP entered into the New Plea Agreement with the DOJ, which has been filed with the District Court, and replaces the Superseding Plea Agreement. Under the New Plea Agreement, TMX USVI and TMX LP have agreed to plead guilty to four misdemeanor charges of violations of the Federal Insecticide, Fungicide, and Rodenticide Act related to improper applications of methyl bromide, as set forth in a new Information filed on January 20, 2017 with the District Court that is substantially similar to the March 29, 2016 Information. Under the terms of the New Plea Agreement, the parties agree and jointly recommend to the District Court that (i) TMX USVI and TMX LP each pay a fine of $4 million (total of $8 million); (ii) TMX USVI pay $1 million to the EPA for costs incurred by the EPA for the response and clean-up of the affected units at the resort in St. John; (iii) TMX USVI make a community service payment of $1 million to the National Fish and Wildlife Foundation for the purpose of engaging a third party to provide training to pesticide applicators in the U.S. Virgin Islands; and (iv) both TMX USVI and TMX LP serve a three -year probation period, subject to the special conditions of probation under the New Plea Agreement. The total financial terms of the recommended sentence under the New Plea Agreement are equivalent in total amount to the financial terms under the Superseding Plea Agreement. Unlike the Superseding Plea Agreement, however, the New Plea Agreement is non-binding on the District Court. It is possible that the District Court could use its discretion to impose fines or other terms different than those in the New Plea Agreement. If approved by the District Court, and upon compliance with the terms and conditions of the New Plea Agreement, the New Plea Agreement will resolve the federal criminal consequences associated with the DOJ investigation. The New Plea Agreement does not bind any other federal, state or local authority; however, the EPA has indicated that it does not intend to initiate any administrative enforcement action or refer the matter to the DOJ for any civil enforcement action if the New Plea Agreement is approved by the District Court. The Company has recorded within Fumigation related matters in the consolidated statement of operations and comprehensive income charges of $2 million and $8 million in the years ended December 31, 2016 and 2015, respectively, in connection with the aforementioned criminal matter. The New Plea Agreement and the payments contemplated thereunder would not resolve any civil or administrative claims for damages or other relief related to the U.S. Virgin Islands matter; however, the Company previously disclosed that it has formalized the terms of the settlement agreement, which includes customary releases and confidentiality provisions, and a civil court in Delaware has given the necessary approvals. Accordingly, the civil claims for all four members of the Delaware family impacted are resolved. For the year ended December 31, 2016, the Company recorded within Fumigation related matters in the consolidated statement of operations and comprehensive income a charge of $87 million in connection with the settlement agreement. For the year ended December 31, 2015, the Company recorded within Cost of services rendered and products sold in the consolidated statement of operations and comprehensive income a charge of $3 million related to the civil claims related to the U.S. Virgin Islands matter, which is an amount equal to the Company’s insurance deductible under its general liability insurance policies. The amount and extent of any further potential penalties, fines, sanctions, costs and damages that the federal or other governmental authorities may yet impose, investigation or other costs and reputational harm, as well as the impact of any additional civil, criminal or other claims or judicial, administrative or regulatory proceedings resulting from or related to the U.S. Virgin Islands matter, which could be material, is not currently known or reasonably estimable, and any such further penalties, fines, sanctions, costs or damages would not be covered under the Company’s general liability insurance policies. On December 16, 2016, the U.S. Virgin Islands Department of Justice filed a civil complaint in the Superior Court of the Virgin Islands related to the aforementioned fumigation incident in a matter styled Government of the United States Virgin Islands v. The ServiceMaster Company, LLC, The Terminix International Company Limited Partnership, and Terminix International USVI, LLC. The Company has not recorded any charge for this new civil lawsuit. On September 15, 2015, a lawsuit was filed in the Circuit Court of the 15th Judicial Circuit in and for Palm Beach County, Florida, styled Carl Robert McCaughey, et al. v. Terminix International Company Limited Partnership, Sunland Pest Control Services, Inc., et al . The lawsuit alleges that fumigation of a Florida family’s residence by Sunland, a subcontractor of TMX LP, resulted in serious injuries to one of the family’s children. The Company has formalized the terms of a settlement agreement, which includes customary releases and confidentiality provisions, and a civil court in Florida has given the necessary approvals. Accordingly, the civil claims of the affected family related to the Florida fumigation matter are now resolved, and the case has been dismissed. Under the terms of the settlement agreement, in addition to the amounts that the Company’s insurance carriers have agreed to pay to the family pursuant to our general liability insurance policies, the Company has paid $3 million, an amount equal to the Company’s insurance deductible under its general liability insurance policies. In the year ended December 31, 2016, the Company recorded within Cost of services rendered and products sold in the consolidated statement of operations and comprehensive income a charge of $3 million in connection with civil claims related to the Florida fumigation matter .

Related Party Transactions

Related Party Transactions	12 Months Ended
	Dec. 31, 2016
Related Party Transactions [Abstract]
Related Party Transactions	Note 10. Related Party Transactions On July 24, 2007, the Company was taken private pursuant to a merger transaction, and, following the completion of the merger and other subsequent transactions, the significant majority of the Company’s outstanding common stock was owned by investment funds managed by, or affiliated with, the Equity Sponsors. Since completion of the Company’s initial public offering in 2014 and the Company’s secondary public offerings in 2015, the Equity Sponsors have not held a significant amount of the Company’s common stock. Consulting Agreements The Company was a party to a consulting agreement with CD&R under which CD&R provided the Company with ongoing consulting and management advisory services. The annual consulting fee payable under the consulting agreement with CD&R was $6 million. The Company was also a party to consulting agreements with StepStone, JPMorgan and Ridgemont. Pursuant to the consulting agreements, the Company was required to pay aggregate annual consulting fees of $1 million to StepStone, JPMorgan and Ridgemont. Under these agreements, the Company recorded consulting fees of $4 million for the year ended December 31, 2014 which is included in Selling and administrative expenses in the consolidated statements of operations and comprehensive income (loss). On July 1, 2014, in connection with the completion of the Company’s initial public offering, the Company paid the Equity Sponsors aggregate fees of $21 million in connection with the termination of the consulting agreements, which is recorded in the year ended December 31, 2014 in Consulting agreement termination fees in the consolidated statements of operations and comprehensive income (loss). Due to the termination of the consulting agreements, there were no consulting fees recorded in the years ended December 31, 2016 and 2015.

Employee Benefit Plans

Employee Benefit Plans	12 Months Ended
	Dec. 31, 2016
Employee Benefit Plans [Abstract]
Employee Benefit Plans	Note 11. Employee Benefit Plans Discretionary contributions to the Company’s 401(k) plan were made in the amount of $15 million, $1 4 million and $1 2 million for the years ended December 31, 2016, 2015 and 2014, respectively. In 2008, the Company amended its 401(k) Plan to implement a QACA under the safe harbor provisions of the Code. QACA plans, in general, require automatic enrollment of employees into the retirement plan absent an affirmative election that such employees do not wish to participate. Although the Company implemented processes to auto-enroll new hires after adopting the QACA plan in 2008, it discovered that it did not auto-enroll then existing employees who were not participating in the 401(k) Plan. In response, the Company implemented an auto-enrollment process for affected active employees and submitted to the IRS a voluntary correction proposal to remedy the issue for prior years. The Company’s current estimate of the cost of the correction ranges from $25 million to approximately $92 million. The Company has recorded within Selling and administrative expenses in the consolidated statement of operations and comprehensive income charges of $2 million and $23 million for the years ended December 31, 2016 and 2015, respectively. However, there can be no assurances as to the ultimate cost of the correction.

Long-Term Debt

Long-Term Debt	12 Months Ended
	Dec. 31, 2016
Long-Term Debt [Abstract]
Long-Term Debt	Note 12. Long-Term Debt Long-term debt is summarized in the following table:    As of December 31,  (In millions) 2016 2015  Senior secured term loan facility maturing in 2021 (1) $ — $ 2,336  Senior secured term loan facility maturing in 2023 (2) 1,628 —  5.125% notes maturing in 2024 (3) 737 —  Revolving credit facility maturing in 2021 — —  7.10% notes maturing in 2018 (4) 77 75  7.45% notes maturing in 2027 (4) 167 164  7.25% notes maturing in 2038 (4) 65 65  Vehicle capital leases (5) 87 47  Other 71 65  Less current portion (59) (54)  Total long-term debt $ 2,772 $ 2,698 ___________________________________ (1) As of December 31, 201 5 , presented net of $ 21 million in unamortized debt issuance costs and $17 million in unamortized original issue discount paid as described below under “––Term Loan Facility.” (2) As of December 31, 2016, presented net of $ 18 million in unamortized debt issuance costs and $4 million in unamortized original issue discount paid as described below under “––Term Loan Facility.” (3) As of December 31, 2016, presented net of $13 million in unamortized debt issuance costs as described below under “––2024 Notes.” (4) As of December 31, 2016 and 2015, collectively presented net of $48 million and $53 million, respectively, of unamortized fair value adjustments related to purchase accounting, which increases the effective interest rate from the coupon rates shown above. (5) The Company has entered into the Fleet Agreement which, among other things, allows the Company to obtain fleet vehicles through a leasing program. All leases under the Fleet Agreement are capital leases for accounting purposes. The lease rental payments include an interest component calculated using a variable rate based on one-month LIBOR plus other contractual adjustments and a borrowing margin totaling 2.45 percent. Term Loan Facility On July 1, 2014, in connection with the Company’s initial public offering, the Company entered into the $1,825 million Old Term Loan Facility, maturing July 1, 2021. Borrowings under the Old Term Loan Facility, together with $243 million of available cash and $120 million of net proceeds of the initial public offering, were used to repay in full the $2,187 million outstanding under the then-existing term loan facility. In addition, $42 million of available cash was used to pay debt issuance costs of $24 million and original issue discount of $18 million in connection with the Old Term Loan Facility. On April 1, 2015, the Company entered into a first amendment to the Old Term Loan Facility, which provides for incremental term loans in an aggregate principal amount of $175 million. On April 1, 2015, the Company used the net proceeds from the incremental term loans, together with cash on hand, to redeem the remaining outstanding $200 million in aggregate principal amount of the 8% 2020 Notes at a redemption price of 106.0% of the principal amount. In addition, $2 million of available cash was used to pay debt issuance costs in connection with the incremental term loans. On August 17, 2015, the Company entered into a second amendment to the Old Term Loan Facility, which provides for incremental term loans in an aggregate principal amount of $400 million. On August 17, 2015, the Company used the net proceeds from incremental term loans, together with cash on hand, to redeem the remaining outstanding $488 million in aggregate principal amount of the 7% 2020 Notes at a redemption price of 105.25% of the principal amount. In addition, $5 million of available cash was used to pay debt issuance costs of $3 million and original issue discount of $2 million in connection with the incremental term loans. On November 8, 2016, the Company entered into a $1,650 million Term Loan Facility maturing November 8, 2023. Borrowings under the Term Loan Facility, together with the 2024 Notes, were used to repay the remaining outstanding $2,356 million in aggregate principal amount of the Old Term Loan Facility. In connection with the repayment, the Company recorded a loss on extinguishment of debt of $32 million in the year ended December 31, 2016, which includes the write-off of $14 million of original issue discount and $18 million of debt issuance costs. In addition, $38 million of proceeds was used to pay debt issuance costs of $34 million and original issue discount of $4 million in connection with the Term Loan Facility, the Revolving Credit Facility and the 2024 Notes. The interest rates applicable to the term loans under the Term Loan Facility are based on a fluctuating rate of interest measured by reference to either, at The Company’s option, (i) an adjusted LIBOR (subject to a floor of zero percent) plus a margin of 2.50 percent per annum or (ii) an alternate base rate (subject to a floor of 1.00 percent) plus a margin of 1.50 percent per annum. Voluntary prepayments of borrowings under the Term Loan Facility are permitted at any time, in minimum principal amounts, without premium or penalty. The Term Loan Facility and the guarantees thereof are secured by substantially all of the tangible and intangible assets of the Company and certain of its domestic subsidiaries, excluding certain subsidiaries subject to regulatory requirements in various states, including pledges of all the capital stock of all direct domestic subsidiaries (other than foreign subsidiary holding companies, which are deemed to be foreign subsidiaries) owned by the Company or any Guarantor and of up to 65% of the capital stock of each direct foreign subsidiary owned by the Company or any Guarantor. The Term Loan Facility security interests are subject to certain exceptions, including, but not limited to, exceptions for (i) equity interests, (ii) indebtedness or other obligations of subsidiaries, (iii) real estate or (iv) any other assets, if the granting of a security interest therein would require that any notes issued under the Company’s indenture dated as of August 15, 1997 be secured. The Term Loan Facility is secured on a pari passu basis with the security interests created in the same collateral securing the Revolving Credit Facility. The Company has historically entered into interest rate swap agreements. Under the terms of these agreements, the Company pays a fixed rate of interest on the stated notional amount and receives a floating rate of interest (based on one month LIBOR) on the stated notional amount. Therefore, during the term of the swap agreements, the effective interest rate on the portion of the term loans equal to the stated notional amount is fixed at the stated rate in the interest rate swap agreements plus the incremental borrowing margin. On July 23, 2014, the Company entered into two four -year interest rate swap agreements effective August 1, 2014 . The aggregate notional amount of the agreements was $300 million. Under the terms of the agreements, the Company paid weighted-average fixed rate of interest of 1.786 percent on the $300 million notional amount, and the Company received a floating rate of interest (based on one-month LIBOR) on the notional amount. Therefore, during the term of the agreements, the effective interest rate on $300 million of the Old Term Loan Facility was fixed at a rate of 1.786 percent, plus the incremental borrowing margin of 3.25 percent. On July 23, 2014, the Company entered into three forty-one month interest rate swap agreements effective March 1, 2015 . The aggregate notional amount of the agreements was $400 million. Under the terms of the agreements, the Company paid a weighted-average fixed rate of interest of 1.927 percent on the $400 million notional amount, and the Company received a floating rate of interest (based on one-month LIBOR) on the notional amount. Therefore, during the term of the agreements, the effective interest rate on $400 million of the Old Term Loan Facility was fixed at a rate of 1.927 percent, plus the incremental borrowing margin of 3.25 percent. On November 8, 2016, in connection with the repayment of the Old Term Loan Facility, the Company terminated the then-existing interest rate swap agreements and paid $10 million in connection with the terminations. The fair value of the terminated agreements of $10 million is recorded within accumulated other comprehensive income (loss) on the consolidated statements of financial position and will be amortized into interest expense over the original term of the agreements. On November 7, 2016 the Company entered into a seven -year interest rate swap agreement effective November 8, 2016 . The notional amount of the agreement was $650 million. Under the terms of the agreement, the Company will pay a fixed rate of interest of 1.493 percent on the $650 million notional amount, and the Company will receive a floating rate of interest (based on one-month LIBOR, subject to a floor of zero percent) on the notional amount. Therefore, during the term on the agreement, the effective interest rate on $650 million of the Term Loan Facility is fixed at a rate of 1.493 percent, plus the incremental borrowing margin of 2.50 percent. The changes in interest rate swap agreements, as well as the cumulative interest rate swaps outstanding, are as follows:     Weighted  Notional Average Fixed  (In millions) Amount Rate (1)  Interest rate swap agreements in effect as of December 31, 2014 $ 300 1.786 %  Entered into effect 400  Interest rate swap agreements in effect as of December 31, 2015 700 1.867 %  Terminated (700)  Entered into effect 650  Interest rate swap agreements in effect as of December 31, 2016 $ 650 1.493 % ___________________________________ (1) Before the application of the applicable borrowing margin. In accordance with accounting standards for derivative instruments and hedging activities, and as further described in Note 18 to the consolidated financial statements, these interest rate swap agreements are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the consolidated statements of financial position as either an asset or liability at fair value, with the effective portion of the changes in fair value attributable to the hedged risks recorded in accumulated other comprehensive income (loss). Revolving Credit Facility On November 8, 2016, in connection with the Company’s refinancing, the Company terminated the Old Revolving Credit Facility and entered into a $300 million Revolving Credit Facility. The maturity date for the Revolving Credit Facility is November 8, 2021. The Revolving Credit Facility provides for senior secured revolving loans and stand ‑by and other letters of credit. The Revolving Credit Facility limits outstanding letters of credit to $225 million. As of December 31, 2016, there were $35 million of letters of credit outstanding and $265 million of available borrowing capacity under the Revolving Credit Facility. The Revolving Credit Facility and the guarantees thereof are secured by the same collateral securing the Term Loan Facility, on a pari passu basis with the security interests created in the same collateral securing the Term Loan Facility. The interest rates applicable to the loans under the Revolving Credit Facility are based on a fluctuating rate of interest measured by reference to either, at the Company’s option, (i) an adjusted LIBOR plus a margin of 2.50 percent per annum or (ii) an alternate base rate plus a margin of 1.50 percent per annum. 2024 Notes On November 8, 2016, the Company sold $750 million of 2024 Notes. The 2024 Notes will mature on November 15, 2024 and bear interest at a rate of 5.125 percent per annum. The 2024 Notes are jointly and severally guaranteed on a senior unsecured basis by the Company’s domestic subsidiaries that guarantee its indebtedness under the Credit Facilities (the “Guarantors”). The 2024 Notes are not guaranteed by any of the Company’s non ‑U.S. subsidiaries, any subsidiaries subject to regulation as an insurance, home warranty or similar company, or certain other subsidiaries (the “Non-Guarantors”). The 2024 Notes are our unsecured obligations and rank equally in right of payment with all of our other existing and future senior unsecured indebtedness. The subsidiary guarantees are senior unsecured obligations of the Guarantors and rank equally in right of payment with all of the existing and future senior unsecured indebtedness of our Non-Guarantors. The 2024 Notes are effectively junior to all of our existing and future secured indebtedness to the extent of the value of the assets securing such indebtedness. 2020 Notes On July 16, 2014, the Company used proceeds from the Company’s initial public offering to redeem $210 million in aggregate principal amount of its 8% 2020 Notes and $263 million in aggregate principal amount of its 7% 2020 Notes. In connection with the partial redemption of the 8% 2020 Notes and 7% 2020 Notes, the Company was required to pay a pre-payment premium of $17 million and $18 million, respectively, and accrued interest of $7 million and $8 million, respectively. Additionally, i n connection with the partial redemption of the 2020 Notes and the repayment of the then-existing term loan facility, the Company recorded a loss on extinguishment of debt of $65 million in the year ended December 31, 2014 , which includes the pre-payment premiums on the 8% 2020 Notes and 7% 2020 Notes of $17 million and $18 million, respectively, and the write-off of $30 million of debt issuance costs. On February 17, 2015, the Company redeemed $190 million in aggregate principal amount of its 8% 2020 Notes at a redemption price of 106.0% of the principal amount using available cash. In connection with the partial redemption, the Company recorded a loss on extinguishment of debt of $13 million in the year ended December 31, 2015, which includes a pre-payment premium of $11 million and the write-off of $2 million of debt issuance costs. On April 1, 2015, the Company used the net proceeds from additional borrowings under the Old Term Loan Facility, together with cash on hand, to redeem the remaining outstanding $200 million in aggregate principal amount of its 8% 2020 Notes at a redemption price of 106.0% of the principal amount. In connection with the redemption, the Company recorded a loss on extinguishment of debt of $14 million in the year ended December 31, 2015, which includes a pre-payment premium of $12 million and the write-off of $2 million of debt issuance costs. On August 17, 2015, the Company used the net proceeds from additional borrowings under the Old Term Loan Facility , together with cash on hand, to redeem the remaining outstanding $488 million in aggregate principal amount of the 7% 2020 Notes at a redemption price of 105.25% of the principal amount. In connection with the redemption, the Company recorded a loss on extinguishment of debt of $31 million in the year ended December 31, 2015, which includes a pre ‑payment premium of $25 million and the write ‑off of $6 million of debt issuance costs. Other The agreements governing the Term Loan Facility and the Revolving Credit Facility contain certain covenants that, among other things, limit or restrict the incurrence of additional indebtedness, liens, sales of assets, certain payments (including dividends) and transactions with affiliates, subject to certain exceptions. The Company was in compliance with the covenants under these agreements at December 31, 2016. As of December 31, 2016, future scheduled long ‑term debt payments are $ 59 million, $154 million, $43 million, $38 million and $ 23 million for the years ended December 31, 2017, 2018, 2019, 2020 and 2021, respectively. Certain of the Company’s assets, including vehicles, equipment and a call center facility, are leased under capital leases with $88 million in remaining lease obligations as of December 31, 2016. The long ‑term debt payments above include future capital lease payments of approximately $27 million in 2017, $21 million in 2018, $18 million in 2019, $14 million in 2020, and $6 million in 2021.

Cash and Marketable Securities

Cash and Marketable Securities	12 Months Ended
	Dec. 31, 2016
Cash and Marketable Securities [Abstract]
Cash and Marketable Securities	Note 13. Cash and Marketable Securities Cash, money market funds and certificates of deposits with maturities of three months or less when purchased are included in Cash and cash equivalents on the consolidated statements of financial position. As of December 31, 2016 and 2015, the Company’s investments consisted primarily of treasury bills (“Debt securities”) and common equity securities (“Equity securities”). The amortized cost, fair value and gross unrealized gains and losses of the Company’s short- and long-term investments in Debt and Equity securities are as follows:     Gross Gross  Amortized Unrealized Unrealized Fair  (In millions) Cost Gains Losses Value  Available-for-sale securities, December 31, 2016:  Debt securities $ 27 $ — $ — $ 27  Equity securities 15 1 — 17  Total securities $ 43 $ 1 $ — $ 44  Available-for-sale securities, December 31, 2015:  Debt securities $ 60 $ 1 $ — $ 60  Equity securities 18 3 — 21  Total securities $ 78 $ 4 $ (1) $ 81 There were no unrealized losses which had been in a loss position for more than one year as of December 31, 2016 and 2015. The aggregate fair value of the investments with unrealized losses was $24 million and $23 million as of December 31, 201 6 and 2015, respectively. Gains and losses on sales of investments, as determined on a specific identification basis, are included in investment income in the period they are realized. The Company periodically reviews its portfolio of investments to determine whether there has been an other than temporary decline in the value of the investments from factors such as deterioration in the financial condition of the issuer or the market(s) in which the issuer competes. The table below summarizes proceeds, gross realized gains and gross realized losses resulting from sales of available-for-sale securities. There were no impairment charges due to other than temporary declines in the value of certain investments for the years ended December 31, 2016, 2015, and 2014.     Year Ended December 31,  (In millions) 2016 2015 2014  Proceeds from sale of securities $ 42 $ 22 $ 43  Gross realized gains, pre-tax 4 7 5  Gross realized gains, net of tax 2 4 3  Gross realized losses, pre-tax — — (1)  Gross realized losses, net of tax — — (1)         

Comprehensive Income (Loss)

Comprehensive Income (Loss)	12 Months Ended
	Dec. 31, 2016
Comprehensive Income (Loss) [Abstract]
Comprehensive Income (Loss)	Note 14. Comprehensive Income (Loss) Comprehensive income (loss), which primarily includes net income (loss), unrealized gain (loss) on marketable securities, unrealized gain (loss) on derivative instruments and the effect of foreign currency translation gain (loss) is disclosed in the consolidated statements of operations and comprehensive income (loss) and the consolidated statements of shareholders’ equity. The following tables summarize the activity in accumulated other comprehensive income (loss), net of the related tax effects.     Unrealized  Gains on Foreign  Unrealized Available Currency  (Losses) Gains on -for-Sale Translation  (In millions) Derivatives Securities Loss Total  Balance as of December 31, 2014 $ (6) $ 6 $ (8) $ (8)  Other comprehensive (loss) income before reclassifications:  Pre-tax amount (13) 1 (8) (21)  Tax (benefit) provision (5) — — (5)  After-tax amount (9) 1 (8) (16)  Amounts reclassified from accumulated other comprehensive income (loss) (1) 7 (4) — 3  Net current period other comprehensive loss (2) (3) (8) (13)  Balance as of December 31, 2015 $ (7) $ 2 $ (15) $ (21)  Other comprehensive income before reclassifications:  Pre-tax amount 20 1 — 21  Tax provision 8 1 — 9  After-tax amount 13 — — 13  Amounts reclassified from accumulated other comprehensive income (loss) (1) 7 (2) — 5  Net current period other comprehensive income (loss) 20 (2) — 18  Balance as of December 31, 2016 $ 12 $ 1 $ (15) $ (3)  ___________________________________ (1) Amounts are net of tax. See reclassifications out of accumulated other comprehensive income (loss) below for further details. Reclassifications out of accumulated other comprehensive income (loss) included the following components for the periods indicated.      Amounts Reclassified from Accumulated  Other Comprehensive Income (Loss)  As of December 31, Consolidated Statements of Operations  (In millions) 2016 2015 2014 and Comprehensive Income (Loss) Location  (Losses) gains on derivatives:  Fuel swap contracts $ (4) $ (5) $ (1) Cost of services rendered and products sold  Interest rate swap contracts (7) (6) (1) Interest expense  Net losses on derivatives (11) (11) (2)  Impact of income taxes 4 4 1 Provision for income taxes  Total reclassifications related to derivatives $ (7) $ (7) $ (1)  Gains on available-for-sale securities $ 3 $ 7 $ 4 Interest and net investment income  Impact of income taxes (1) (3) (2) Provision for income taxes  Total reclassifications related to securities $ 2 $ 4 $ 3  Total reclassifications for the period $ (5) $ (3) $ 1

Supplemental Cash Flow Informat

Supplemental Cash Flow Information	12 Months Ended
	Dec. 31, 2016
Supplemental Cash Flow Information [Abstract]
Supplemental Cash Flow Information	Note 15. Supplemental Cash Flow Information Supplemental information relating to the consolidated statements of cash flows is presented in the following table:     Year Ended December 31,  (In millions) 2016 2015 2014  Cash paid for or (received from):  Interest expense (1) $ 134 $ 178 $ 220  Interest and dividend income (2) (3) (3)  Income taxes, net of refunds 71 44 12 (1) For the year ended December 31, 2016, excludes $10 million paid in connection with the termination of interest rate swap agreements. As of December 31, 2016, C ash and cash equivalents of $291 million and Restricted cash of $95 million as presented on the consolidated statements of financial position represent the amounts comprising Cash and cash equivalents and restricted cash of $386 presented on the consolidated statements of cash flows. There were no restricted cash balances as of December 31, 2015 and 2014. The Company acquired $61 million, $27 million and $ 17 million of property and equipment through capital leases and other non-cash financing transactions in the years ended December 31, 2016, 2015 and 2014 , respectively, which have been excluded from the consolidated statements of cash flows as non-cash investing and financing activities. In the years ended December 31, 2016, 2015 and 2014, the Company converted certain company-owned Merry Maids branches to franchises for a total purchase price of $9 million, $17 million and $2 million, respectively. In the years ended December 31, 2016, and 2015, the Company received cash of $6 million and $13 million, respectively, and provided financing of $2 million and $4 million, respectively. In the year ended December 31, 2014, the Company provided financing of $2 million. These financed amounts have been excluded from the consolidated statements of cash flows as non-cash investing activities.

Capital Stock

Capital Stock	12 Months Ended
	Dec. 31, 2016
Capital Stock [Abstract]
Capital Stock	Note 16. Capital Stock The Company is authorized to issue 2,000,000,000 shares of common stock. As of December 31, 2016, there were 144,339,338 shares of common stock issued and 135,030,283 shares of common stock outstanding. The Company has no other classes of equity securities issued or outstanding.

Stock-Based Compensation

Stock-Based Compensation	12 Months Ended
	Dec. 31, 2016
Stock-Based Compensation [Abstract]
Stock-Based Compensation	Note 17. Stock-Based Compensation In connection with the Company’s initial public offering, the Company’s board of directors and stockholders have adopted the Omnibus Incentive Plan. Prior to the Company’s initial public offering, the Company’s board of directors and stockholders had adopted the MSIP. Upon adoption of the Omnibus Incentive Plan, the Company froze the MSIP and will make no further grants thereunder. However, awards previously granted under the MSIP are unaffected by the termination of the MSIP. The Omnibus Incentive Plan provides for awards in the form of stock options, stock purchase rights, restricted stock, RSUs, performance shares, performance units, stock appreciation rights, dividend equivalents, DSUs and other stock-based awards. The MSIP provided for the sale of shares and DSUs of the Company’s stock to the Company’s executives, officers and other employees and to the Company’s directors as well as the grant of RSUs, performance-based RSUs and options to purchase the Company’s shares to those individuals. DSUs represent a right to receive a share of common stock in the future. The Company’s Compensation Committee selects the Company’s executive officers, employees and directors eligible to participate in the MSIP and the Omnibus Incentive Plan and determines the specific number of shares to be offered or options to be granted to an individual. On February 24, 2015, the Company’s board of directors approved and recommended for approval by the Company’s stockholders the Employee Stock Purchase Plan, which became effective for offering periods commencing July 1, 2015. The Employee Stock Purchase Plan is intended to qualify for the favorable tax treatment under the Code. Under the plan, eligible employees of the Company may purchase common stock, subject to Internal Revenue Service limits, during pre-specified offering periods at a discount established by the Company not to exceed ten percent of the then-current fair market value. On April 27, 2015, the Company’s stockholders approved the Employee Stock Purchase Plan with a maximum of one million shares of common stock authorized for sale under the plan. Under the Employee Stock Purchase Plan, the Company sold 70,063 shares in 2016 and 34,302 shares in 2015 . A maximum of 16,396,667 shares of the Company’s stock is authorized for issuance under the MSIP, the Omnibus Incentive Plan and the Employee Stock Purchase Plan, of which, as of December 31, 2016, 7,706,972 shares remain available for future grants. The Company currently intends to satisfy any need for the Company’s shares of common stock associated with the settlement of DSUs, vesting of RSUs, exercise of options or purchase of shares issued under the Omnibus Incentive Plan, MSIP or Employee Stock Purchase Plan through new shares available for issuance or any shares repurchased, forfeited or surrendered from participants in the MSIP and the Omnibus Incentive Plan. All option grants under the Omnibus Incentive Plan and the MSIP have been, and the Company expects that all future option grants will be, non-qualified options with a per-share exercise price no less than the fair market value of one share of the Company’s stock on the grant date. Any stock options granted will generally have a term of ten years and vesting will be subject to an employee’s continued employment. The Company’s Compensation Committee may accelerate the vesting of an option at any time. In addition, vesting of options will be accelerated if the Company experiences a change in control (as defined in the Omnibus Incentive Plan and the MSIP) unless options with substantially equivalent terms and economic value are substituted for existing options in place of accelerated vesting. Vesting of options granted under the Omnibus Incentive Plan and the MSIP will also be accelerated in the event of an employee’s death or disability (as defined in the Omnibus Incentive Plan and the MSIP). Upon termination for cause (as defined in the Omnibus Incentive Plan and the MSIP), all options held by an employee are immediately cancelled. Following a termination without cause, vested options will generally remain exercisable through the earlier of the expiration of their term or three months following termination of employment ( one year in the case of death, disability or retirement at normal retirement age). Unless sooner terminated by the Company’s board of directors, the Omnibus Incentive Plan will remain in effect until June 26, 2024. In 2016, 2015 and 2014, the Company completed various equity offerings to certain of the Company’s executives, officers and employees pursuant to the MSIP and Omnibus Incentive Plan. The shares sold and options granted in connection with these equity offerings are subject to and governed by the terms of the MSIP and Omnibus Incentive Plan. In connection with these offerings, the Company sold a total of 245,996 shares of common stock in 2014 at a weighted-average purchase price of $12.00 per share in 2014. No shares of common stock were sold in 2016 and 2015. Stock Options The Company granted the Company’s executives, officers and employees options to purchase 684,329 ; 411,506 ; and 1,222,831 shares of the Company’s common stock in 2016, 2015 and 2014, respectively, at a weighted-average exercise price of $39.54 per share for options issued in 2016, $32.70 per share for options issued in 2015 and $12.91 per share for options issued in 2014. These options are subject to and governed by the terms of the MSIP and Omnibus Incentive Plan. The per share purchase price and exercise price was based on the determination by the Company’s Compensation Committee of the fair market value of the Company’s common stock as of the purchase/grant dates. All options granted to date generally will vest in four equal annual installments, subject to an employee’s continued employment. The four -year vesting period is the requisite service period over which compensation cost will be recognized on a straight-line basis for all grants. All options issued are accounted for as equity-classified awards. The value of each option award was estimated on the grant date using the Black-Scholes option valuation model that incorporates the assumptions noted in the following table. For options granted in 2016 and 2015, the expected volatility was based on historical and implied volatilities of the Company’s publicly traded stock. For options granted in 2014, the expected volatility was based on the historical and implied volatilities of the publicly traded stock of a group of companies comparable to the Company. The expected life represents the period of time that options granted are expected to be outstanding and was calculated using the simplified method as outlined by the SEC in Staff Accounting Bulletins No. 107 and 110 as the Company does not have sufficient historical exercise to provide a reasonable basis upon which to estimate expected life due to the limited period of time the Company’s equity shares have been publicly traded. The risk-free interest rates were based on the U.S. Treasury securities with terms similar to the expected lives of the options as of the grant dates.     Year Ended December 31,  Assumption 2016 2015 2014  Expected volatility 32.3 % 34.1 % 49.6 %  Expected dividend yield 0.0 % 0.0 % 0.0 %  Expected life (in years) 6.3 6.3 6.3  Risk-free interest rate 1.25% - 1.46 % 1.50% - 1.83 % 1.86 % The weighted-average grant-date fair value of the options granted during 2016, 2015 and 2014 was $13.58 , $11.91 and $6.18 per option, respectively. During the year ended December 31, 2016, the Company applied a forfeiture assumption of 17.42 percent per annum in the recognition of the expense related to these options, with the exception of the options held by the Company’s CEO for which the Company has applied a forfeiture rate of zero . The total intrinsic value of stock options exercised during the years ended December 31, 2016, 2015 and 2014, was $20 million, $25 million and $10 million, respectively. The total fair value of stock options vested during the years ended December 31, 2016, 2015 and 2014, was $6 million, $5 million and $4 million, respectively. A summary of option activity under the MSIP and Omnibus Incentive Plan as of December 31, 2016 and changes during the year then ended is presented below:     Weighted Avg.  Aggregate Remaining  Weighted Avg. Intrinsic Contractual  Stock Exercise Value Term  Options Price (in millions) (in years)  Total outstanding, December 31, 2015 3,668,055 $ 14.16 $ 92 7.22  Granted to employees 684,329 $ 39.54  Exercised (818,511) $ 12.77  Forfeited (376,354) $ 22.90  Expired (2,175) $ 32.14  Total outstanding, December 31, 2016 3,155,344 $ 18.96 $ 60 6.97  Total exercisable, December 31, 2016 1,550,740 $ 12.59 $ 39 5.90 RSUs The Company granted the Company’s executives, officers and employees 267,739 ; 304,680 ; and 99,622 RSUs in 2016, 2015 and 2014, respectively, with weighted-average grant date fair values of $39.15 per unit for 2016, $32.55 per unit for 2015 and $17.52 per unit for 2014, which was equivalent to the then current fair value of the Company’s common stock at the grant date. All RSUs outstanding as of December 31, 2016 will vest in three equal annual installments, subject to an employee’s continued employment. Upon vesting, each RSU will be converted into one share of the Company’s common stock. The total fair value of RSUs vested during the years ended December 31, 2016, 2015 and 2014, was $10 million, $7 million and $5 million, respectively. A summary of RSU activity under the MSIP and the Omnibus Incentive Plan as of December 31, 2016 and changes during the year then ended is presented below:     Weighted Avg.  Grant Date  RSUs Fair Value  Total outstanding, December 31, 2015 499,966 $ 23.99  Granted to employees 267,739 $ 39.15  Vested (257,602) $ 18.78  Forfeited (70,969) $ 28.10  Total outstanding, December 31, 2016 439,134 $ 35.63 Performance Shares The Company granted the Company’s executives 131,352 performance shares in 2016 with a weighted–average grant date fair value of $39.59 per share, which was equivalent to the then current fair value of the Company’s common stock at the grant date. The performance shares vest at the end of a three -year period based on the achievement of a cumulative adjusted EPS target established at the grant date and subject to an executive’s continued employment. As the performance shares contain a performance condition, stock-based compensation expense, net of estimated forfeitures, is recorded over the requisite service period based on the number of awards expected to vest. No performance shares were granted in 2015 and 2014. A summary of performance share activity under the Omnibus Incentive Plan as of December 31, 2016 and changes during the year then ended is presented below:     Weighted Avg.  Performance Grant Date  Shares Fair Value  Total outstanding, December 31, 2015 — $ —  Granted to executives 131,352 $ 39.59  Forfeited (21,471) $ 39.59  Total outstanding, December 31, 2016 109,881 $ 39.59 Stock-based compensation expense During the years ended December 31, 2016, 2015 and 2014, the Company recognized stock-based compensation expense of $13 million ( $8 million, net of tax), $10 million ( $6 million, net of tax) and $8 million ( $5 million, net of tax), respectively. These charges are recorded within Selling and administrative expenses in the consolidated statements of operations and comprehensive income. Additionally, during the year ended December 31, 2016, the Company recognized $3 million of stock-based compensation expense due to the modification of non-vested stock options and RSUs as part of the severance agreement with the former president of Terminix, which has been included in Restructuring charges in the consolidated statements of operations and comprehensive income. There were no award modifications in 2015 and 2014. As of December 31, 2016, there was $24 million of total unrecognized compensation costs related to non-vested stock options, RSUs and performance shares granted under the MSIP and Omnibus Incentive Plan. These remaining costs are expected to be recognized over a weighted-average period of 2.16 years. TruGreen Spin-Off In connection with the TruGreen Spin-off, on January 14, 2014, the Company distributed all of New TruGreen’s common stock to the Company’s stockholders. Following the distribution, the Company’s employees held equity incentive awards covering shares of New TruGreen common stock as well as equity incentive awards covering shares of the Company’s common stock, and employees who transferred to New TruGreen held equity incentive awards covering shares of the Company’s common stock as well as equity incentive awards covering shares of New TruGreen common stock. To align the interests of the Company’s continuing employees and the interests of New TruGreen’s employees with their respective employers, on February 14, 2014, the Company and New TruGreen extended offers to each other’s employees to allow them to tender their equity awards covering shares of their non-employing entity to the respective issuer and subsequently to apply the proceeds of any such tendered equity awards to subscribe for equity awards in their respective employers at the then-current fair market value ( $12.00 , in the case of the Company’s common stock, and $3.75 , in the case of New TruGreen common stock). As a result of this program, on March 18, 2014, the Company accepted tenders of 199,075 shares of the Company’s common stock and DSUs from New TruGreen employees and issued 237,762 shares of the Company’s common stock and DSUs to the Company’s continuing employees. Additionally, 63,663 RSUs were converted under this program. In connection with the TruGreen Spin-off, the Company adjusted the exercise price of options held by the Company’s employees to reflect the fair market value of its common stock after giving effect to the TruGreen Spin-off by multiplying the exercise price of such options immediately prior to the TruGreen Spin-off by a fraction, the numerator of which was the fair market value of a share of its common stock immediately following the TruGreen Spin-off ( $12.00 per share) and the denominator of which was the fair market value of a share of its common stock immediately prior to the TruGreen Spin-off ( $15.75 per share), or the “Option Conversion Ratio.” To allow the Company’s employees to retain the intrinsic value of their stock options prior to the TruGreen Spin-off, the Company also adjusted the number of shares underlying the options of such employees. The number of shares underlying the options was adjusted by dividing the number of shares underlying the options held by each employee by the Option Conversion Ratio. The Company refers to these adjustments collectively as the “Option Conversion.” The change in the number of shares underlying options and the adjustment of the exercise price pursuant to the Option Conversion represent modifications to the Company’s share based compensation awards. As a result of the Option Conversion the Company compared the fair value of the awards following the TruGreen Spin-off with the fair value of the original awards. The comparison did not yield incremental value. Accordingly, the Company did not record any incremental compensation expense as a result of the Option Conversion.

Fair Value Measurements

Fair Value Measurements	12 Months Ended
	Dec. 31, 2016
Fair Value Measurements [Abstract]
Fair Value Measurements	Note 18. Fair Value Measurements The period-end carrying amounts of cash and cash equivalents, receivables, restricted cash, accounts payable and accrued liabilities approximate fair value because of the short maturity of these instruments. The period-end carrying amounts of long-term notes receivable approximate fair value as the effective interest rates for these instruments are comparable to period-end market rates. The period-end carrying amounts of short- and long-term marketable securities also approximate fair value, with unrealized gains and losses reported net of tax as a component of accumulated other comprehensive income (loss) on the consolidated statements of financial position, or, for certain unrealized losses, reported in interest and net investment income in the consolidated statements of operations and comprehensive income (loss) if the decline in value is other than temporary. The carrying amount of total debt was $2,831 million and $ 2,752 million and the estimated fair value was $ 2,930 million and $2,813 million as of December 31, 201 6 and December 31, 2015, respectively. The fair value of the Company’s debt is estimated based on available market prices for the same or similar instruments which are considered significant other observable inputs (Level 2) within the fair value hierarchy. The fair values presented reflect the amounts that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The fair value estimates presented in this report are based on information available to the Company as of December 31, 201 6 and 2015. The Company has estimated the fair value of its financial instruments measured at fair value on a recurring basis using the market and income approaches. For investments in marketable securities, deferred compensation trust assets and derivative contracts, which are carried at their fair values, the Company’s fair value estimates incorporate quoted market prices, other observable inputs (for example, forward interest rates) and unobservable inputs (for example, forward commodity prices) at the balance sheet date. Interest rate swap contracts are valued using forward interest rate curves obtained from third-party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract interest rate to the expected forward interest rate as of each settlement date and applying the difference between the two rates to the notional amount of debt in the interest rate swap contracts. Fuel swap contracts are valued using forward fuel price curves obtained from third-party market data providers. The fair value of each contract is the sum of the expected future settlements between the contract counterparties, discounted to present value. The expected future settlements are determined by comparing the contract fuel price to the expected forward fuel price as of each settlement date and applying the difference between the contract and expected prices to the notional gallons in the fuel swap contracts. The Company regularly reviews the forward price curves obtained from third-party market data providers and related changes in fair value for reasonableness utilizing information available to the Company from other published sources. The Company has not changed its valuation techniques for measuring the fair value of any financial assets and liabilities during the year. Transfers between levels, if any, are recognized at the end of the reporting period. There were no significant transfers between levels during each of the years ended December 31, 2016 and 2015. The carrying amount and estimated fair value of the Company’s financial instruments that are recorded at fair value on a recurring basis for the periods presented are as follows:     Estimated Fair Value Measurements  Quoted Significant  Prices In Other Significant  Active Observable Unobservable  Statement of Financial Carrying Markets Inputs Inputs  (In millions) Position Location Value (Level 1) (Level 2) (Level 3)  As of December 31, 2016:  Financial Assets:  Deferred compensation trust assets Long-term marketable securities $ 8 $ 8 $ — $ —  Investments in marketable securities Marketable securities and Long-term marketable securities 36 33 3 —  Fuel swap contracts Prepaid expenses and other assets and Other assets 5 — — 5  Interest rate swap contracts Other assets 27 — 27 —  Total financial assets $ 75 $ 40 $ 30 $ 5  Financial Liabilities:  Interest rate swap contracts Other accrued liabilities and Other long-term obligations 4 — 4 —  Total financial liabilities $ 4 $ — $ 4 $ —  As of December 31, 2015:  Financial Assets:  Deferred compensation trust assets Long-term marketable securities $ 8 $ 8 $ — $ —  Investments in marketable securities Marketable securities and Long-term marketable securities 73 38 35 —  Total financial assets $ 81 $ 46 $ 35 $ —  Financial Liabilities:  Fuel swap contracts Other accrued liabilities $ 4 $ — $ — $ 4  Interest rate swap contracts Other long-term obligations 8 — 8 —  Total financial liabilities $ 12 $ — $ 8 $ 4 A reconciliation of the beginning and ending fair values of financial instruments valued using significant unobservable inputs (Level 3) on a recurring basis is presented as follows:     Fuel Swap  Contract  Assets  (In millions) (Liabilities) Location of Loss included in Earnings  Balance as of December 31, 2014 $ (6)  Total (losses) gains (realized and unrealized)  Included in earnings (5) Cost of services rendered and products sold  Included in other comprehensive income 2  Settlements 5  Balance as of December 31, 2015 (4)  Total (losses) gains (realized and unrealized)  Included in earnings (4) Cost of services rendered and products sold  Included in other comprehensive income 8  Settlements 4  Balance as of December 31, 2016 $ 5 The following tables present information relating to the significant unobservable inputs of the Company’s Level 3 financial instruments:     Fair Value Valuation Weighted  (in millions) Technique Unobservable Input Range Average  As of December 31, 2016:  Fuel swap contracts $ 5 Discounted Cash Flows Forward Unleaded Price per Gallon (1) $2.31 - $2.85 $ 2.55   As of December 31, 2015:  Fuel swap contracts $ (4) Discounted Cash Flows Forward Unleaded Price per Gallon (1) $1.91 - $2.55 $ 2.22 ___________________________________ (1) Forward prices per gallon were derived from third-party market data providers. A decrease in the forward price would result in a decrease in the fair value of the fuel swap contracts. The Company uses derivative financial instruments to manage risks associated with changes in fuel prices and interest rates. The Company does not hold or issue derivative financial instruments for trading or speculative purposes. In designating its derivative financial instruments as hedging instruments under accounting standards for derivative instruments, the Company formally documents the relationship between the hedging instrument and the hedged item, as well as the risk management objective and strategy for the use of the hedging instrument. This documentation includes linking the derivatives to forecasted transactions. The Company assesses at the time a derivative contract is entered into, and at least quarterly thereafter, whether the derivative item is effective in offsetting the projected changes in cash flows of the associated forecasted transactions. All of the Company’s designated hedging instruments are classified as cash flow hedges. The Company has historically hedged a significant portion of its annual fuel consumption. The Company has also historically hedged the interest payments on a portion of its variable rate debt through the use of interest rate swap agreements. All of the Company’s fuel swap contracts and interest rate swap contracts are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the consolidated statements of financial position as either an asset or liability at fair value, with the effective portion of changes in the fair value attributable to the hedged risks recorded in accumulated other comprehensive income (loss). Any change in the fair value of the hedging instrument resulting from ineffectiveness, as defined by accounting standards, is recognized in current period earnings. Cash flows related to fuel and interest rate derivatives are classified as operating activities in the consolidated statements of cash flows. Ineffective portions of derivative instruments designated in accordance with accounting standards as cash flow hedge relationships were insignificant during the 12 months ended December 31, 2016. As of December 31, 2016, the Company had fuel swap contracts to pay fixed prices for fuel with an aggregate notional amount of $ 33 million, maturing through 2018. Under the terms of its fuel swap contracts, the Company is required to post collateral in the event that the fair value of the contracts exceeds a certain agreed upon liability level and in other circumstances required by the counterparty. As of December 31, 2016, the Company had posted $ 3 million in letters of credit as collateral under its fuel hedging program, which were issued under the Revolving Credit Facility. The effective portion of the gain or loss on derivative instruments designated and qualifying as cash flow hedging instruments is recorded in accumulated other comprehensive income (loss). These amounts are reclassified into earnings in the same period or periods during which the hedged forecasted debt interest settlement or the fuel settlement affects earnings. See Note 14 to the consolidated financial statements for the effective portion of the gain or loss on derivative instruments recorded in accumulated other comprehensive income (loss) and for the amounts reclassified out of accumulated other comprehensive income (loss) and into earnings. The amount expected to be reclassified into earnings during the next 12 months includes unrealized gains and losses related to open fuel hedges and interest rate swaps. Specifically, as the underlying forecasted transactions occur during the next 12 months, the hedging gains and losses in accumulated other comprehensive income (loss) expected to be recognized in earnings is a loss of $ 3 million, net of tax, as of December 31, 2016 . The amounts that are ultimately reclassified into earnings will be based on actual fuel prices and interest rates at the time the positions are settled and may differ materially from the amount noted above.

Earnings Per Share

Earnings Per Share	12 Months Ended
	Dec. 31, 2016
Earnings Per Share [Abstract]
Earnings Per Share	Note 19. Earnings Per Share Basic earnings per share is computed by dividing net income by the weighted-average number of shares of common stock outstanding. Diluted earnings per share is computed by dividing net income by the weighted-average number of shares of common stock outstanding during the period, increased to include the number of shares of common stock that would have been outstanding had potential dilutive shares of common stock been issued. The dilutive effect of stock options, RSUs and performance shares are reflected in diluted net income per share by applying the treasury stock method. A reconciliation of the amounts included in the computation of basic earnings per share from continuing operations and diluted earnings per share from continuing operations is as follows:     Year Ended December 31,  (In millions, except per share data) 2016 2015 2014  Income from continuing operations $ 155 $ 162 $ 43  Weighted-average common shares outstanding 135.3 135.0 112.8  Effect of dilutive securities:  RSUs 0.2 0.2 0.1  Stock options (1) 1.8 1.4 0.8  Weighted-average common shares outstanding - assuming dilution 137.3 136.6 113.8  Basic earnings per share from continuing operations $ 1.15 $ 1.20 $ 0.38  Diluted earnings per share from continuing operations $ 1.13 $ 1.19 $ 0.38 ___________________________________ (1) Options to purchase 0.9 million, 0. 3 million, and 0.1 million shares for the years ended December 31, 2016, 2015 and 2014, respectively, were not included in the diluted earnings per share calculation because their effect would have been anti-dilutive.

Schedule I The Servicemaster Co

Schedule I The Servicemaster Company (Parent) Condensed Financial Information	12 Months Ended
	Dec. 31, 2016
Schedule I Servicemaster Global Holdings, Inc. (Parent Company Only) [Abstract]
Schedule I The Servicemaster Company (Parent) Condensed Financial Information	SCHEDULE I  SERVICEMASTER GLOBAL HOLDINGS, INC. (PARENT COMPANY ONLY)  Condensed Statements of Income (In millions)     Year ended December 31,  2016 2015 2014  Revenue $ — $ — $ —  Selling and administrative expenses — — 1  Loss from Continuing Operations before Income Taxes — — (2)  Benefit for income taxes — (1) (1)  Income (Loss) from Continuing Operations — 1 (1)  Equity in earnings of subsidiaries (net of tax) 155 160 (56)  Net Income (Loss) $ 155 $ 160 $ (57)  Total Comprehensive Income (Loss) $ 173 $ 147 $ (70)  SERVICEMASTER GLOBAL HOLDINGS, INC. (PARENT COMPANY ONLY)  Condensed Balance Sheets (In millions)     As of December 31,  2016 2015  Assets:  Current Assets:  Cash and cash equivalents $ 5 $ 14  Receivables — 1  Total Current Assets 5 15  Other Assets:  Investments in and advances to subsidiaries 741 552  Total Assets $ 747 $ 568  Liabilities and Shareholders' Equity:  Current Liabilities:  Accrued liabilities:  Payroll and related expenses $ — $ 1  Other — 22  Total Current Liabilities — 23  Other Long-Term Liabilities:  Intercompany payable 60 —  Shareholders' Equity 686 545  Total Liabilities and Shareholders' Equity $ 747 $ 568   SERVICEMASTER GLOBAL HOLDINGS, INC. (PARENT COMPANY ONLY)  Condensed Statements of Cash Flows (In millions)     Year ended December 31,  2016 2015 2014  Cash and Cash Equivalents at Beginning of Period $ 14 $ 21 $ 8  Net Cash Used for Operating Activities from Continuing Operations (22) (3) —  Cash Flows from Financing Activities from Continuing Operations:  Borrowings of debt — — 2  Payments of debt — — (16)  Contribution to ServiceMaster Company, LLC — (20) (646)  Net intercompany advances 60 — —  Repurchase of common stock and RSU vesting (60) — (6)  Issuance of common stock 13 16 679  Net Cash Provided from (Used for) Financing Activities from Continuing Operations 13 (5) 13  Cash (Decrease) Increase During the Period (9) (7) 13  Cash and Cash Equivalents at End of Period $ 5 $ 14 $ 21  Notes to Condensed Parent Company Only Financial Statements 1. Basis of Presentation The condensed financial statements of ServiceMaster Global Holdings, Inc. (“Parent Company”) are required as a result of the restricted net assets of the Parent Company’s consolidated subsidiaries exceeding 25% of the Parent Company’s consolidated net assets as of December 31, 2016. All consolidated subsidiaries of the Parent Company are wholly owned. The primary source of income for the Parent Company is equity in its subsidiaries’ earnings. Pursuant to rules and regulations of the SEC, the unconsolidated condensed financial statements of the Parent Company do not reflect all of the information and notes normally included with financial statements prepared in accordance with GAAP. Therefore, these condensed financial statements should be read in conjunction with the consolidated financial statements and related notes included in this Annual Report on Form 10-K. The Parent Company has accounted for its subsidiaries under the equity method in the unconsolidated condensed financial statements. 2. Commitments and Contingencies The Parent Company and its subsidiaries are parties to environmental and other legal matters. For further discussion of commitments, guarantees and contingencies, see Note 9 to the consolidated financial statements of ServiceMaster Global Holdings, Inc. included in this Annual Report on Form 10-K. 3. Long-Term Debt On April 19, 2013, the Parent Company entered into a revolving promissory note with The ServiceMaster Company, LLC with a maximum borrowing capacity of $25 million that was scheduled to mature on April 18, 2018. Amounts outstanding under this agreement bore interest at the rate of five percent per annum. On July 1, 2014, the Parent Company used a portion of the proceeds from the initial public offering to repay this inter-company loan. As a result of this repayment, the Parent Company did no t have a balance outstanding under this note as of December 31, 2015 and 2016.

Schedule II Valuation And Quali

Schedule II Valuation And Qualifying Accounts	12 Months Ended
	Dec. 31, 2016
Schedule II Valuation And Qualifying Accounts [Abstract]
Schedule II Valuation And Qualifying Accounts	 SCH EDULE II SERVICEMASTER GLOBAL HOLDINGS, INC. Valuation and Qualifying Accounts (In millions)     Additions  Balance at Charged to Balance at  Beginning of Costs and End of  Period Expenses Deductions (1) Period  As of and for the year ending December 31, 2016:  Continuing Operations—  Allowance for doubtful accounts  Accounts receivable $ 21 $ 39 $ 39 $ 21  Notes receivable 2 — 1 2  Income tax valuation allowance 7 2 2 7  As of and for the year ending December 31, 2015:  Continuing Operations—  Allowance for doubtful accounts  Accounts receivable $ 22 $ 35 $ 36 $ 21  Notes receivable 3 — 1 2  Income tax valuation allowance 7 1 2 7  As of and for the year ending December 31, 2014:  Continuing Operations—  Allowance for doubtful accounts  Accounts receivable $ 22 $ 34 $ 34 $ 22  Notes receivable 4 — 1 3  Income tax valuation allowance 7 1 1 7 ___________________________________ (1) Deductions in the allowance for doubtful accounts for accounts and notes receivable reflect write-offs of uncollectible accounts. Deductions for the income tax valuation allowance in 2016, 2015 and 2014 are primarily attributable to the reduction of net operating loss carryforwards and other deferred tax assets related to the uncertainty of future taxable income in certain jurisdictions.

Significant Accounting Polici28

Significant Accounting Policies (Policy)	12 Months Ended
	Dec. 31, 2016
Significant Accounting Policies [Abstract]
Consolidation	Consolidation The consolidated financial statements of the Company include all of its wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated in consolidation.
Use Of Estimates	Use of Estimates The preparation of the consolidated financial statements requires management to make certain estimates and assumptions required under GAAP which may differ from actual results. The more significant areas requiring the use of management estimates relate to revenue recognition; the allowance for uncollectible receivables; accruals for self-insured retention limits related to medical, workers’ compensation, auto and general liability insurance claims; accruals for home warranties and termite damage claims; the possible outcome of outstanding litigation; accruals for income tax liabilities as well as deferred tax accounts; the deferral and amortization of customer acquisition costs; share based compensation; useful lives for depreciation and amortization expense; the valuation of marketable securities; and the valuation of tangible and intangible assets. In 2016, there were no changes in the significant areas that require estimates or in the underlying methodologies used in determining the amounts of these associated estimates. The allowance for receivables is developed based on several factors including overall customer credit quality, historical write-off experience and specific account analyses that project the ultimate collectability of the outstanding balances. As such, these factors may change over time causing the allowance level to vary.
Commitments And Contingencies	The Company carries insurance policies on insurable risks at levels which it believes to be appropriate, including workers’ compensation, auto and general liability risks. The Company purchases insurance policies from third-party insurance carriers, which typically incorporate significant deductibles or self-insured retentions. The Company is responsible for all claims that fall below the retention limits. In determining the Company’s accrual for self-insured claims, the Company uses historical claims experience to establish both the current year accrual and the underlying provision for future losses. This actuarially determined provision and related accrual include known claims, as well as incurred but not reported claims. The Company adjusts its estimate of accrued self-insured claims when required to reflect changes based on factors such as changes in health care costs, accident frequency and claim severity. The Company seeks to reduce the potential amount of loss arising from self-insured claims by insuring certain levels of risk. While insurance agreements are designed to limit the Company’s losses from large exposure and permit recovery of a portion of direct unpaid losses, insurance does not relieve the Company of its ultimate liability. Accordingly, the accruals for insured claims represent the Company’s total unpaid gross losses. Insurance recoverables, which are reported within Prepaid expenses and other assets and Other assets, relate to estimated insurance recoveries on the insured claims reserves. Accruals for home warranty claims in the American Home Shield business are made based on the Company’s claims experience and actuarial projections. Termite damage claim accruals in the Terminix business are recorded based on both the historical rates of claims incurred within a contract year and the cost per claim. Current activity could differ causing a change in estimates. The Company has certain liabilities with respect to existing or potential claims, lawsuits, and other proceedings. The Company accrues for these liabilities when it is probable that future costs will be incurred and such costs can be reasonably estimated. Any resulting adjustments, which could be material, are recorded in the period the adjustments are identified. The Company records deferred income tax balances based on the net tax effects of temporary differences between the carrying value of assets and liabilities for financial reporting purposes and income tax purposes. The Company records its deferred tax items based on the estimated value of the tax basis. The Company adjusts tax estimates when required to reflect changes based on factors such as changes in tax laws, relevant court decisions, results of tax authority reviews and statutes of limitations. The Company records a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return. The Company recognizes potential interest and penalties related to its uncertain tax positions in income tax expense.
Revenue	Revenue Revenues from pest control services, as well as liquid and fumigation termite applications, are recognized as the services are provided. The Company eradicates termites through the use of non-baiting methods (e.g., fumigation or liquid treatments) and baiting systems. Termite services using baiting systems and termite inspection and protection contracts are frequently sold through annual contracts. Service costs for these contracts are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of direct costs for its termite bait contracts and termite inspection and protection contracts and adjusts the estimates when appropriate. Home warranty contracts are typically one year in duration. Home warranty claims costs are expensed as incurred. The Company recognizes revenue over the life of these contracts in proportion to the expected direct costs. Those costs bear a direct relationship to the fulfillment of the Company’s obligations under the contracts and are representative of the relative value provided to the customer (proportional performance method). The Company regularly reviews its estimates of claims costs and adjusts the estimates when appropriate. The Company has franchise agreements in its Terminix, ServiceMaster Restore, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec businesses. Franchise revenue (which in the aggregate represents approximately five percent of annual consolidated revenue from continuing operations) consists principally of continuing monthly fees based upon the franchisee’s customer-level revenue. Monthly fee revenue is recognized when the related customer-level revenue generating activity is performed by the franchisee and collectability is reasonably assured. Franchise revenue also includes initial fees resulting from the sale of a franchise or a license. These initial franchise or license fees are pre-established fixed amounts and are recognized as revenue when collectability is reasonably assured and all material services or conditions relating to the sale have been substantially performed. Total profits from the franchised operations were $ 83 million, $ 75 million, and $ 71 million for the years ended December 31, 2016, 2015 and 2014, respectively. The portion of total franchise fee income related to initial fees received from the sale of franchises was immaterial to the Company’s consolidated financial statements for all periods. Revenues are presented net of sales taxes collected and remitted to government taxing authorities on the consolidated statements of operations and comprehensive income (loss). The Company had $629 million and $5 52 million of deferred revenue as of December 31, 2016 and 2015, respectively. Deferred revenue consists primarily of payments received for annual contracts relating to home warranties, termite baiting, termite inspection and pest control services.
Deferred Customer Acquisition Costs	Deferred Customer Acquisition Costs Customer acquisition costs, which are incremental and direct costs of obtaining a customer, are deferred and amortized over the life of the related contract in proportion to revenue recognized. These costs include sales commissions and direct selling costs which can be shown to have resulted in a successful sale. Deferred customer acquisition costs amounted to $ 34 million and $3 2 million as of December 31, 2016 and 2015, respectively.
Advertising	Advertising On an interim basis, certain advertising costs are deferred and recognized approximately in proportion to the revenue over the year and are not deferred beyond the calendar year-end. Certain other advertising costs are expensed when the advertising occurs. The cost of direct-response advertising at Terminix, consisting primarily of direct-mail and digital promotions, is capitalized and amortized over its expected period of future benefits. Deferred advertising costs are included in Prepaid expenses and other assets on the consolidated statements of financial position. Advertising expense for the years ended December 31, 2016, 2015 and 2014 was $ 110 million, $113 million and $1 22 million, respectively.
Inventory	Inventory Inventories are recorded at the lower of cost (primarily on a weighted-average cost basis) or market. The Company’s inventory primarily consists of finished goods to be used on the customers’ premises or sold to franchisees.
Property And Equipment, Intangible Assets And Goodwill	Property and Equipment, Intangible Assets and Goodwill Property and equipment consist of the following:    Estimated  As of December 31, Useful Lives  (In millions) 2016 2015 (Years)  Land $ 6 $ 6 N/A  Buildings and improvements 38 38 10 - 40  Technology and communications 230 200 3 - 7  Machinery, production equipment and vehicles 202 146 3 - 9  Office equipment, furniture and fixtures 20 17 5 - 7  496 408  Less accumulated depreciation (286) (248)  Net property and equipment $ 210 $ 160 Depreciation of property and equipment, including depreciation of assets held under capital leases was $61 million, $47 million and $48 million for the years ended December 31, 2016, 2015 and 2014, respectively. The Company recorded an impairment charge of $1 million in the year ended December 31, 2016 relating to its decision in the second quarter of 2016 to replace certain software pursuant to our ServSmart initiative. The Company recorded an impairment charge of $47 million ( $28 million, net of tax) in the year ended December 31, 2014 related to its decision in the first quarter of 2014 to abandon its efforts to deploy a new operating system at American Home Shield. This impairment represented an adjustment of the carrying value of the asset to its estimated fair value of zero on a non-recurring basis. As of December 31, 2016 and 2015, goodwill was $2,247 million and $2,129 million, respectively, and intangible assets consisted primarily of indefinite-lived trade names in the amount of $1,608 million and other intangible assets in the amount of $100 million and $96 million, respectively. Fixed assets and intangible assets with finite lives are depreciated and amortized on a straight-line basis over their estimated useful lives. These lives are based on the Company’s previous experience for similar assets, potential market obsolescence and other industry and business data. As required by accounting standards for the impairment or disposal of long-lived assets, the Company’s fixed assets and finite-lived intangible assets are tested for recoverability whenever events or changes in circumstances indicate their carrying amounts may not be recoverable. If the carrying value is no longer recoverable based upon the undiscounted future cash flows of the asset, an impairment loss would be recognized equal to the difference between the carrying amount and the fair value of the asset. Changes in the estimated useful lives or in the asset values could cause the Company to adjust its book value or future expense accordingly. As required under accounting standards for goodwill and other intangibles, goodwill is not subject to amortization, and intangible assets with indefinite useful lives are not amortized until their useful lives are determined to no longer be indefinite. Goodwill and intangible assets that are not subject to amortization are subject to assessment for impairment by applying a fair-value based test on an annual basis or more frequently if circumstances indicate a potential impairment. The Company adopted the provisions of ASU 2011-08, “Testing Goodwill for Impairment,” in the fourth quarter of 2011. This ASU gives entities the option of performing a qualitative assessment before calculating the fair value of a reporting unit in Step 1 of the goodwill impairment test. If entities determine, on the basis of qualitative factors, that the fair value of a reporting unit is more likely than not greater than its carrying amount, the two-step impairment test would not be required. For the 2016, 2015 and 2014 annual goodwill impairment analysis performed as of October 1 of each year, the Company did not perform qualitative assessments on any reporting unit, but instead completed Step 1 of the goodwill impairment test for all reporting units. Goodwill and indefinite-lived intangible assets, primarily the Company’s trade names, are assessed annually for impairment during the fourth quarter or earlier upon the occurrence of certain events or substantive changes in circumstances. The Company’s 2016, 2015, and 2014 annual impairment analyses, which were performed as of October 1 of each year, did no t result in any goodwill or trade name impairments to continuing operations.
Restricted Cash	Restricted Cash Restricted cash consists of cash held in trust as collateral under the Company’s automobile, general liability and workers’ compensation insurance program.
Restricted Net Assets	Restricted Net Assets There are third-party restrictions on the ability of certain of the Company’s subsidiaries to transfer funds to the Company. These restrictions are related to regulatory requirements at American Home Shield and to a subsidiary borrowing arrangement at SMAC. The payment of ordinary and extraordinary dividends by the Company’s home warranty and similar subsidiaries (through which the Company conducts its American Home Shield business) are subject to significant regulatory restrictions under the laws and regulations of the states in which they operate. Among other things, such laws and regulations require certain such subsidiaries to maintain minimum capital and net worth requirements and may limit the amount of ordinary and extraordinary dividends and other payments that these subsidiaries can pay to the Company. As of December 31, 2016, the total net assets subject to these third-party restrictions was $ 17 3 million. None of the Company’s subsidiaries are obligated to make funds available to the Company through the payment of dividends.
Financial Instruments And Credit Risk	Financial Instruments and Credit Risk The Company has entered into specific financial arrangements in the normal course of business to manage certain market risks, with a policy of matching positions and limiting the terms of contracts to relatively short durations. The effect of derivative financial instrument transactions could have a material impact on the Company’s financial statements. The Company does not hold or issue derivative financial instruments for trading or speculative purposes. The Company has historically hedged a significant portion of its annual fuel consumption. The Company has also historically hedged the interest payments on a portion of its variable rate debt through the use of interest rate swap agreements. All of the Company’s fuel swap contracts and interest rate swap contracts are classified as cash flow hedges, and, as such, the hedging instruments are recorded on the consolidated statements of financial position as either an asset or liability at fair value, with the effective portion of changes in the fair value attributable to the hedged risks recorded in accumulated other comprehensive income (loss). Financial instruments, which potentially subject the Company to financial and credit risk, consist principally of investments and receivables. Investments consist primarily of publicly traded debt, certificates of deposit and common equity securities. The Company periodically reviews its portfolio of investments to determine whether there has been an other than temporary decline in the value of the investments from factors such as deterioration in the financial condition of the issuer or the market(s) in which the issuer competes. The majority of the Company’s receivables and notes receivable have little concentration of credit risk due to the large number of customers with relatively small balances and their dispersion across geographical areas. The Company maintains an allowance for losses based upon the expected collectability of receivables. See Note 18 to the consolidated financial statements for information relating to the fair value of financial instruments.
Stock-Based Compensation	Stock-Based Compensation Stock-based compensation expense for stock options is estimated at the grant date based on an award’s fair value as calculated by the Black-Scholes option-pricing model and is recognized as expense over the requisite service period. The Black-Scholes model requires various highly judgmental assumptions including expected volatility and option life. If any of the assumptions used in the Black-Scholes model change significantly, stock-based compensation expense for future grants may differ materially from that recorded in the current period related to options granted to date. In addition, the Company estimates the expected forfeiture rate and only recognizes expense for those shares expected to vest. The Company estimates the forfeiture rate based on historical experience. To the extent the actual forfeiture rate is different from the estimate, stock-based compensation expense is adjusted accordingly. See Note 17 to the consolidated financial statements for more details.
Income Taxes	Income Taxes The Company and its subsidiaries file consolidated U.S. federal income tax returns. State and local returns are filed both on a separate company basis and on a combined unitary basis with the Company. Current and deferred income taxes are provided for on a separate company basis. The Company accounts for income taxes using an asset and liability approach for the expected future tax consequences of events that have been recognized in the Company’s financial statements or tax returns. Deferred income taxes are provided to reflect the differences between the tax bases of assets and liabilities and their reported amounts in the financial statements. Valuation allowances are established when necessary to reduce deferred income tax assets to the amounts expected to be realized. The Company records a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in its tax return. The Company recognizes potential interest and penalties related to its uncertain tax positions in income tax expense.
Earnings Per Share	Earnings Per Share Basic earnings (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding. Diluted earnings (loss) per share is computed by dividing net income (loss) by the weighted-average number of shares of common stock outstanding during the period, increased to include the number of shares of common stock that would have been outstanding had potential dilutive shares of common stock been issued. The dilutive effect of stock options, restricted stock units (“RSUs”) and performance shares are reflected in diluted net income (loss) per share by applying the treasury stock method. See Note 19 to the consolidated financial statements for more details.
Newly Issued Accounting Standards	Newly Issued Accounting Standards In May 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2014-09, “Revenue from Contracts with Customers” to provide a single comprehensive model for entities to use in accounting for revenue arising from contracts with customers. This model supersedes most current revenue recognition guidance, including industry-specific guidance. The core principle of the revenue model is that “an entity recognizes revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.” Entities have the option of using either a full retrospective or modified approach to adopt the guidance. ASU 2014-09 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2017. Early adoption is permitted for fiscal years, and interim period within those years, beginning after December 15, 2016. The Company currently expects to adopt the new revenue standards in the first quarter of 2018 utilizing the full retrospective transition method. The Company does not expect adoption of the new revenue standards to have a material impact on its consolidated financial statements. In January 2016, the FASB issued ASU 2016-01, “Recognition and Measurement of Financial Assets and Financial Liabilities” to change how entities measure certain equity investments, to require the disclosure of changes in the fair value of financial liabilities measured under the fair value option that are attributable to a company’s own credit, and to change certain other disclosure requirements. The changes in ASU 2016-01 specifically require that the changes in fair value of all investments in equity securities be recognized in net income. The Company is impacted as unrealized gains or losses on the Company’s available-for-sale securities are currently recognized in other comprehensive income. The amendments in ASU 2016-01 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2017, and will be adopted prospectively. In February 2016, the FASB issued ASU 2016-02, “Leases (Topic 842),” which is the final standard on accounting for leases. While both lessees and lessors are affected by the new guidance, the effects on lessees are much more significant. The most significant change for lessees is the requirement under the new guidance to recognize right-of-use assets and lease liabilities for all leases not considered short-term leases. Entities are required to use a modified retrospective approach to adopt the guidance. The amendments in ASU 2016-02 are effective for fiscal years, and interim periods within those years, beginning after December 15, 2018. Early adoption is permitted. The Company is currently evaluating the impact of the adoption of ASU 2016-02 on the Company’s consolidated financial statements and currently expects that most of the operating lease commitments will be subject to the new standard and recognized as operating lease liabilities and right-of-use assets upon adoption of ASU 2016-02, which will increase the amount of total assets and total liabilities that is reported relative to such amounts prior to adoption. In March 2016, the FASB issued ASU 2016-09, “Improvements to Employee Share-Based Payment Accounting” to require the recognition of the income tax effects of share-based awards in the income statement when the awards vest or are settled and the presentation of excess tax benefits as an operating activity on the statement of cash flows as part of the FASB’s simplification initiative. Under previous guidance, an entity generally recorded excess tax benefits and certain tax deficiencies in additional paid-in capital instead of through income tax expense or benefit in the income statement and presented excess tax benefits as a financing activity rather than an operating activity in the statement of cash flows. ASU 2016-09 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2016. As allowed, the Company has elected to early adopt the amendments of ASU 2016-09. The adoption of ASU 2016-09 has been accounted for as a change in accounting principle prospectively for the income statement effect, as required, and retrospectively for the cash flow statement effect, as allowed. As a result of the implementation of ASU 2016-09, $13 million of excess tax benefits for the year ended December 31, 2015 were retrospectively presented as an operating activity within the consolidated statements of cash flows. In August 2016, the FASB issued ASU 2016-15, “Classification of Certain Cash Receipts and Cash Payments” to reduce the diversity in practice in how certain transactions are classified in the statement of cash flows. In particular, under previous guidance, debt prepayment or debt extinguishment costs paid by a borrower in connection with settling a debt financing arrangement before the maturity date were inconsistently classified in the statement of cash flows as either operating activities or financing activities by borrowers. The Company has historically presented debt prepayment costs as cash outflows for operating activities. ASU 2016-15 requires that cash payments for debt prepayment or extinguishment costs be classified as cash outflows for financing activities. ASU 2016-15 is effective for fiscal years, and interim periods within those years, beginning after December 15, 2017. As allowed, the Company has elected to early adopt the amendments of ASU 2016-15 and has applied the applicable amendments retrospectively as required. As a result of the implementation of ASU 2016-15, $49 million and $35 million of call premium paid on retirement of debt for the years ended December 31, 2015 and 2014, respectively, was retrospectively presented as a financing activity within the consolidated statements of cash flows. ASU 2016-15 contains additional clarifications on the classification of certain transactions in the statement of cash flows, which the Company has applied retrospectively, as applicable. In November 2016, the FASB issued ASU 2016-18, “Restricted Cash” to add and clarify guidance on the classification and presentation of restricted cash in the statement of cash flows. ASU 2016-18 states than an entity should include in its cash and cash equivalent balances in the statement of cash flows those amounts that are deemed to be restricted cash and restricted cash equivalents; should disclose a reconciliation between the statement of financial position and the statement of cash flows when the statement of financial position includes more than one line item for cash, cash equivalents, restricted cash and restricted cash equivalents; and should not present changes in restricted cash and restricted cash equivalents that result from transfers between cash, cash equivalents, restricted cash and restricted cash equivalents as cash flow activities in the statement of cash flows. The Company is impacted due to activity associated with the Company’s restricted cash balance. As allowed, the Company has elected to early adopt the amendments of ASU 2016-18 and has applied the applicable amendments retrospectively as required. As a result of the implementation of ASU 2016-18, the Company has included Restricted cash within the beginning and ending cash amounts presented in the consolidated statements of cash flows. In Note 15 to the consolidated financial statements, we have provided a reconciliation of the cash and cash equivalents and restricted cash balances reported within the consolidated statements of financial position to the amounts reported in the consolidated statements of cash flows.

Significant Accounting Polici29

Significant Accounting Policies (Tables)	12 Months Ended
	Dec. 31, 2016
Significant Accounting Policies [Abstract]
Schedule Of Property And Equipment	   Estimated  As of December 31, Useful Lives  (In millions) 2016 2015 (Years)  Land $ 6 $ 6 N/A  Buildings and improvements 38 38 10 - 40  Technology and communications 230 200 3 - 7  Machinery, production equipment and vehicles 202 146 3 - 9  Office equipment, furniture and fixtures 20 17 5 - 7  496 408  Less accumulated depreciation (286) (248)  Net property and equipment $ 210 $ 160 

Business Segment Reporting (Tab

Business Segment Reporting (Tables)	12 Months Ended
	Dec. 31, 2016
Business Segment Reporting [Abstract]
Schedule Of Information For Continuing Operations For Each Reportable Segment And Other Operations And Headquarters	  Year Ended December 31,  (In millions) 2016 2015 2014  Revenue:  Terminix $ 1,524 $ 1,444 $ 1,370  American Home Shield 1,020 917 828  Franchise Services Group 200 232 253  Reportable Segment Revenue $ 2,744 $ 2,592 $ 2,450  Corporate 2 2 7  Total Revenue $ 2,746 $ 2,594 $ 2,457   Reportable Segment Adjusted EBITDA: (1)  Terminix $ 371 $ 347 $ 309  American Home Shield 220 205 179  Franchise Services Group 79 77 78  Reportable Segment Adjusted EBITDA $ 670 $ 630 $ 566   Identifiable Assets:  Terminix $ 2,820 $ 2,764 $ 2,663  American Home Shield 1,312 1,137 1,063  Franchise Services Group 480 492 506  Reportable Segment Identifiable Assets $ 4,612 $ 4,394 $ 4,232  Corporate 774 705 796  Total Identifiable Assets (2) $ 5,386 $ 5,098 $ 5,028   Depreciation & Amortization Expense:  Terminix $ 58 $ 59 $ 73  American Home Shield 13 9 9  Franchise Services Group 7 8 8  Reportable Segment Depreciation & Amortization Expense $ 78 $ 75 $ 90  Corporate 16 9 10  Total Depreciation & Amortization Expense (3) $ 94 $ 84 $ 100   Capital Expenditures:  Terminix $ 11 $ 9 $ 7  American Home Shield 10 7 10  Franchise Services Group 2 3 4  Reportable Segment Capital Expenditures $ 22 $ 19 $ 21  Corporate 33 21 15  Total Capital Expenditures $ 56 $ 40 $ 35 ________________________________ (1) Presented below is a reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss):      Year Ended December 31,  (In millions) 2016 2015 2014  Reportable Segment Adjusted EBITDA:  Terminix $ 371 $ 347 $ 309  American Home Shield 220 205 179  Franchise Services Group 79 77 78  Reportable Segment Adjusted EBITDA $ 670 $ 630 $ 566  Unallocated corporate expenses $ (3) $ (9) $ (9)  Depreciation and amortization expense (94) (84) (100)  401(k) Plan corrective contribution (2) (23) —  Fumigation related matters (93) (9) —  Insurance reserve adjustment (23) — —  Non-cash stock-based compensation expense (13) (10) (8)  Restructuring charges (17) (5) (11)  Gain on sale of Merry Maids branches 2 7 1  Non-cash impairment of software and other related costs (1) — (47)  Management and consulting fees — — (4)  Consulting agreement termination fees — — (21)  Loss from discontinued operations, net of income taxes (1) (2) (100)  Provision for income taxes (85) (107) (40)  Loss on extinguishment of debt (32) (58) (65)  Interest expense (153) (167) (219)  Other non-operating expenses — (3) —  Net Income (Loss) $ 155 $ 160 $ (57) ___________________________________ (2) Assets of discontinued operations are not included in the business segment table. (3) There are no adjustments necessary to reconcile total depreciation and amortization as presented in the business segment table to consolidated totals. Amortization of debt issue costs is not included in the business segment table. See Note 4 to the consolidated financial statements for information relating to segment goodwil l .
Schedule Of Reconciliation Of Reportable Segment Adjusted EBITDA To Net Income (Loss)	    Year Ended December 31,  (In millions) 2016 2015 2014  Reportable Segment Adjusted EBITDA:  Terminix $ 371 $ 347 $ 309  American Home Shield 220 205 179  Franchise Services Group 79 77 78  Reportable Segment Adjusted EBITDA $ 670 $ 630 $ 566  Unallocated corporate expenses $ (3) $ (9) $ (9)  Depreciation and amortization expense (94) (84) (100)  401(k) Plan corrective contribution (2) (23) —  Fumigation related matters (93) (9) —  Insurance reserve adjustment (23) — —  Non-cash stock-based compensation expense (13) (10) (8)  Restructuring charges (17) (5) (11)  Gain on sale of Merry Maids branches 2 7 1  Non-cash impairment of software and other related costs (1) — (47)  Management and consulting fees — — (4)  Consulting agreement termination fees — — (21)  Loss from discontinued operations, net of income taxes (1) (2) (100)  Provision for income taxes (85) (107) (40)  Loss on extinguishment of debt (32) (58) (65)  Interest expense (153) (167) (219)  Other non-operating expenses — (3) —  Net Income (Loss) $ 155 $ 160 $ (57) 

Goodwill and Intangible Assets

Goodwill and Intangible Assets (Tables)	12 Months Ended
	Dec. 31, 2016
Goodwill and Intangible Assets [Abstract]
Schedule Of Goodwill Balances For Continuing Operations By Reportable Segment And For Other Operations And Headquarters	     American Franchise  (In millions) Terminix Home Shield Services Group Total  Balance as of December 31, 2014 $ 1,497 381 191 2,069  Acquisitions 74 — — 74  Disposals — — (9) (9)  Other (1) (4) — (1) (5)  Balance as of December 31, 2015 1,567 381 182 2,129  Acquisitions 34 90 — 124  Disposals — — (6) (6)  Balance as of December 31, 2016 $ 1,601 $ 471 $ 175 $ 2,247 ___________________________________ (1) Reflects the impact of foreign exchange rates.
Schedule Of Other Intangible Asset Balances For Continuing Operations	      As of December 31, 2016 As of December 31, 2015  Accumulated Accumulated  (In millions) Gross Amortization Net Gross Amortization Net  Trade names (1) $ 1,608 — 1,608 $ 1,608 $ — $ 1,608  Customer relationships 594 (538) 56 571 (517) 53  Franchise agreements 88 (67) 21 88 (63) 25  Other 65 (42) 23 53 (36) 18  Total $ 2,356 $ (647) $ 1,708 $ 2,320 (616) 1,704 ___________________________________ (1) Not subject to amortization.

Income Taxes (Tables)

Income Taxes (Tables)	12 Months Ended
	Dec. 31, 2016
Income Taxes [Abstract]
Reconciliation Of Unrecognized Tax Benefits	   Year Ended December 31,  (In millions) 2016 2015 2014  Gross unrecognized tax benefits at beginning of period $ 16 $ 13 $ 8  Increases in tax positions for prior years — — 1  Decrease in tax positions for prior years (5) — —  Increases in tax positions for current year 3 3 7  Lapse in statute of limitations (1) (1) (1)  Gross unrecognized tax benefits at end of period $ 13 $ 16 $ 13 
Components Of Income (Loss) From Continuing Operations Before Income Taxes	   Year Ended December 31,  (In millions) 2016 2015 2014  U.S. $ 238 $ 266 $ 79  Foreign 3 4 5  Income from Continuing Operations before Income Taxes $ 241 $ 270 $ 84 
Reconciliation Of Effective Income Tax Rate	   Year Ended December 31,  2016 2015 2014  Tax at U.S. federal statutory rate 35.0 % 35.0 % 35.0 %  State and local income taxes, net of U.S. federal benefit 4.7 3.2 12.3  Tax credits (0.9) (0.8) (3.1)  Other permanent items 1.5 2.4 1.8  Stock option forfeitures — — 1.6  Remeasurement of prior year tax positions (1.9) — —  Excess tax benefits from stock-based compensation (3.0) — —  Other, including foreign rate differences and reserves — — 0.6  Effective rate 35.4 % 39.8 % 48.2 % 
Income Tax Expense From Continuing Operations	   Year Ended December 31,  (In millions ) 2016 2015 2014  Current:  U.S. federal $ 50 $ 33 $ —  Foreign 2 2 3  State and local 12 12 9  64 47 11  Deferred:  U.S. federal 17 59 27  Foreign (2) — —  State and local 6 1 2  22 60 29  Provision for income taxes $ 85 $ 107 $ 40 
Deferred Tax Balances	     As of December 31,  (In millions) 2016 2015  Long-term deferred tax assets (liabilities):  Intangible assets (1) $ (727) $ (719)  Property and equipment (34) (21)  Prepaid expenses and deferred customer acquisition costs (18) (17)  Receivables allowances 13 13  Self-insured claims and related expenses 11 11  Accrued liabilities 28 30  Other long-term obligations (19) (14)  Net operating loss and tax credit carryforwards 36 37  Less valuation allowance (7) (7)  Net Long-term deferred tax liability (2) $ (717) $ (687) ___________________________________ (1) The deferred tax liability relates primarily to the difference in the tax versus book basis of intangible assets. The Company had $759 million and $760 million of deferred tax liability included in this net deferred tax liability as of December 31, 2016 and 2015, respectively, that will not actually be paid unless certain business units of the Company are sold. (2) As of December 31, 2016, includes a deferred tax asset of $2 million recorded in Other assets on the consolidated statement of financial position.

Acquisitions (Tables)

Acquisitions (Tables)	12 Months Ended
	Dec. 31, 2016
Acquisitions [Abstract]
Schedule Of Supplemental Cash Flow Information Regarding Acquisitions	   Year Ended December 31,  (In millions) 2016 2015 2014  Assets acquired $ 184 $ 126 $ 99  Liabilities assumed (40) — (34)  Net assets acquired $ 144 $ 125 $ 64   Net cash paid $ 121 $ 92 $ 58  Seller financed debt 23 33 6  Purchase price $ 144 $ 125 $ 64 

Discontinued Operations (Tables

Discontinued Operations (Tables) - TruGreen [Member]	12 Months Ended
	Dec. 31, 2016
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Schedule Of Assets And Liabilities Of Discontinued Operations	   (In millions)  Assets:  Cash and cash equivalents $ 57  Receivables, net 22  Inventories and other current assets 39  Property and equipment, net 181  Intangible assets, net 216  Other long-term assets 6  Total Assets $ 521  Liabilities:  Current liabilities $ 149  Long-term debt and other long-term liabilities 97  Total Liabilities $ 246  Net assets distributed to New TruGreen $ 275 
Schedule Of Operating Results Of Discontinued Operations	 Year Ended December 31,  (In millions) 2016 2015 2014  Revenue $ — $ — $ 6  Cost of services rendered and products sold — — 12  Selling and administrative expenses 1 3 14  Trade name impairment (1) — — 139  Restructuring charges — — 3  Loss before income taxes (1) (1) (3) (161)  Benefit for income taxes (1) — (1) (61)  Loss from discontinued operations, net of income taxes (1) $ (1) $ (2) $ (100) ___________________________________ (1) During the year ended December 31, 2014, the Company recorded a pre-tax non-cash impairment charge of $139 million ( $84 million, net of tax) associated with the trade name at its former TruGreen business, which is reported in Loss from discontinued operations, net of income taxes in the consolidated statements of operations and comprehensive income (loss).

Restructuring Charges (Tables)

Restructuring Charges (Tables)	12 Months Ended
	Dec. 31, 2016
Restructuring Charges [Abstract]
Schedule Of Restructuring Charges	     Year Ended December 31,  (In millions) 2016 2015 2014  Terminix (1) $ 7 $ 3 $ 2  American Home Shield (2) 2 — —  Franchise Services Group (3) — 1 3  Corporate (4) 5 1 6  Headquarters relocation (5) 3 — —  Total restructuring charges $ 17 $ 5 $ 11 ___________________________________ (1) For the year ended December 31, 2016, these charges include $1 million of se verance costs and $3 million of stock-based compensation expense due to the modification of non-vested stock options and RSUs as part of the severance agreement with the former president of Terminix. Additionally, $4 million, $3 million and $2 million for the years ended December 31, 2016, 2015 and 2014, respectively, relate to lease termination and severance costs driven by Terminix’s branch optimization program. (2) Represents lease termination and other costs driven by the decision to consolidate the stand-alone operations of HSA acquired in February 2014 with those of American Home Shield. (3) Represents severance costs related to the reorganization of the Franchise Services Group. (4) F or the year ended December 31, 2016, these charges include professional fees of $2 million and accelerated depreciation of $2 million related to the early termination of a long-term human resources outsourcing agreement. Additionally, for the years ended December 31, 201 6, 2015, and 2014, these charges include severance and other costs of $2 million, $ 1 million, and $6 million, respectively, related to an initiative to enhance capabilities and reduce costs in the Company’s headquarters functions that provide company-wide administrative services for its operations. (5) Represents impairment charges of $1 million and professional fees and other costs of $1 million related to the relocation of the Company’s headquarters.
Schedule Of Reconciliation Of The Beginning And Ending Balances Of Accrued Restructuring Charges	   Accrued  Restructuring  (In millions) Charges  Balance as of December 31, 2014 $ 4  Costs incurred 5  Costs paid or otherwise settled (7)  Balance as of December 31, 2015 1  Costs incurred 17  Costs paid or otherwise settled (16)  Balance as of December 31, 2016 $ 3 

Commitments and Contingencies (

Commitments and Contingencies (Tables)	12 Months Ended
	Dec. 31, 2016
Accrued Self-Insured Claims, Net [Member]
Commitments and Contingencies [Line Items]
Schedule Of Reconciliation Of Beginning And Ending Accrued Self-Insured Claims	  Accrued  Self-insured  (In millions) Claims, Net  Balance as of December 31, 2014 $ 104  Provision for self-insured claims 41  Cash payments (31)  Balance as of December 31, 2015 114  Provision for self-insured claims (1) 58  Cash payments (51)  Balance as of December 31, 2016 $ 120 ___________________________________ (1) Includes a charge of $23 million recorded in the year ended December 31, 2016 for an adjustment to the Company’s accrued self-insured claims related to automobile, general liability and workers’ compensation risks. The adjustment is based on the Company’s detailed annual assessment of this actuarially determined accrual, which the Company completes in the second quarter of each year. This adjustment relates to coverage periods of 2015 and prior.

Long-Term Debt (Tables)

Long-Term Debt (Tables)	12 Months Ended
	Dec. 31, 2016
Long-Term Debt [Abstract]
Schedule Of Long-Term Debt	    As of December 31,  (In millions) 2016 2015  Senior secured term loan facility maturing in 2021 (1) $ — $ 2,336  Senior secured term loan facility maturing in 2023 (2) 1,628 —  5.125% notes maturing in 2024 (3) 737 —  Revolving credit facility maturing in 2021 — —  7.10% notes maturing in 2018 (4) 77 75  7.45% notes maturing in 2027 (4) 167 164  7.25% notes maturing in 2038 (4) 65 65  Vehicle capital leases (5) 87 47  Other 71 65  Less current portion (59) (54)  Total long-term debt $ 2,772 $ 2,698 ___________________________________ (1) As of December 31, 201 5 , presented net of $ 21 million in unamortized debt issuance costs and $17 million in unamortized original issue discount paid as described below under “––Term Loan Facility.” (2) As of December 31, 2016, presented net of $ 18 million in unamortized debt issuance costs and $4 million in unamortized original issue discount paid as described below under “––Term Loan Facility.” (3) As of December 31, 2016, presented net of $13 million in unamortized debt issuance costs as described below under “––2024 Notes.” (4) As of December 31, 2016 and 2015, collectively presented net of $48 million and $53 million, respectively, of unamortized fair value adjustments related to purchase accounting, which increases the effective interest rate from the coupon rates shown above. (5) The Company has entered into the Fleet Agreement which, among other things, allows the Company to obtain fleet vehicles through a leasing program. All leases under the Fleet Agreement are capital leases for accounting purposes. The lease rental payments include an interest component calculated using a variable rate based on one-month LIBOR plus other contractual adjustments and a borrowing margin totaling 2.45 percent.
Schedule of Interest Rate Swap Agreements	     Weighted  Notional Average Fixed  (In millions) Amount Rate (1)  Interest rate swap agreements in effect as of December 31, 2014 $ 300 1.786 %  Entered into effect 400  Interest rate swap agreements in effect as of December 31, 2015 700 1.867 %  Terminated (700)  Entered into effect 650  Interest rate swap agreements in effect as of December 31, 2016 $ 650 1.493 % ___________________________________ (1) Before the application of the applicable borrowing margin.

Cash and Marketable Securities

Cash and Marketable Securities (Tables)	12 Months Ended
	Dec. 31, 2016
Cash and Marketable Securities [Abstract]
Schedule Of Amortized Cost, Fair Value And Gross Unrealized Gains And Losses Of The Company's Short- And Long-Term Investments In Debt And Equity Securities	   Gross Gross  Amortized Unrealized Unrealized Fair  (In millions) Cost Gains Losses Value  Available-for-sale securities, December 31, 2016:  Debt securities $ 27 $ — $ — $ 27  Equity securities 15 1 — 17  Total securities $ 43 $ 1 $ — $ 44  Available-for-sale securities, December 31, 2015:  Debt securities $ 60 $ 1 $ — $ 60  Equity securities 18 3 — 21  Total securities $ 78 $ 4 $ (1) $ 81 
Schedule Of Proceeds And Gross Realized Gains Resulting From Sales Of Available-For-Sale Securities And Gross Realized Losses Or Impairment Charges Due To Other Than Temporary Declines In The Value Of Certain Investments	   Year Ended December 31,  (In millions) 2016 2015 2014  Proceeds from sale of securities $ 42 $ 22 $ 43  Gross realized gains, pre-tax 4 7 5  Gross realized gains, net of tax 2 4 3  Gross realized losses, pre-tax — — (1)  Gross realized losses, net of tax — — (1) 

Comprehensive Income (Loss) (Ta

Comprehensive Income (Loss) (Tables)	12 Months Ended
	Dec. 31, 2016
Comprehensive Income (Loss) [Abstract]
Summary Of The Activity In Other Comprehensive Income (Loss), Net Of The Related Tax Effects	     Unrealized  Gains on Foreign  Unrealized Available Currency  (Losses) Gains on -for-Sale Translation  (In millions) Derivatives Securities Loss Total  Balance as of December 31, 2014 $ (6) $ 6 $ (8) $ (8)  Other comprehensive (loss) income before reclassifications:  Pre-tax amount (13) 1 (8) (21)  Tax (benefit) provision (5) — — (5)  After-tax amount (9) 1 (8) (16)  Amounts reclassified from accumulated other comprehensive income (loss) (1) 7 (4) — 3  Net current period other comprehensive loss (2) (3) (8) (13)  Balance as of December 31, 2015 $ (7) $ 2 $ (15) $ (21)  Other comprehensive income before reclassifications:  Pre-tax amount 20 1 — 21  Tax provision 8 1 — 9  After-tax amount 13 — — 13  Amounts reclassified from accumulated other comprehensive income (loss) (1) 7 (2) — 5  Net current period other comprehensive income (loss) 20 (2) — 18  Balance as of December 31, 2016 $ 12 $ 1 $ (15) $ (3)  ___________________________________ (1) Amounts are net of tax. See reclassifications out of accumulated other comprehensive income (loss) below for further details.
Schedule Of Reclassifications Out Of Accumulated Other Comprehensive Income (Loss)	    Amounts Reclassified from Accumulated  Other Comprehensive Income (Loss)  As of December 31, Consolidated Statements of Operations  (In millions) 2016 2015 2014 and Comprehensive Income (Loss) Location  (Losses) gains on derivatives:  Fuel swap contracts $ (4) $ (5) $ (1) Cost of services rendered and products sold  Interest rate swap contracts (7) (6) (1) Interest expense  Net losses on derivatives (11) (11) (2)  Impact of income taxes 4 4 1 Provision for income taxes  Total reclassifications related to derivatives $ (7) $ (7) $ (1)  Gains on available-for-sale securities $ 3 $ 7 $ 4 Interest and net investment income  Impact of income taxes (1) (3) (2) Provision for income taxes  Total reclassifications related to securities $ 2 $ 4 $ 3  Total reclassifications for the period $ (5) $ (3) $ 1 

Supplemental Cash Flow Inform40

Supplemental Cash Flow Information (Tables)	12 Months Ended
	Dec. 31, 2016
Supplemental Cash Flow Information [Abstract]
Schedule Of Supplemental Information Relating To The Unaudited Condensed Consolidated Statements Of Cash Flows	   Year Ended December 31,  (In millions) 2016 2015 2014  Cash paid for or (received from):  Interest expense (1) $ 134 $ 178 $ 220  Interest and dividend income (2) (3) (3)  Income taxes, net of refunds 71 44 12 (1) For the year ended December 31, 2016, excludes $10 million paid in connection with the termination of interest rate swap agreements.

Stock-Based Compensation (Table

Stock-Based Compensation (Tables)	12 Months Ended
	Dec. 31, 2016
Stock-Based Compensation [Abstract]
Schedule Of Assumptions Used To Estimate Value Of Each Option Award	   Year Ended December 31,  Assumption 2016 2015 2014  Expected volatility 32.3 % 34.1 % 49.6 %  Expected dividend yield 0.0 % 0.0 % 0.0 %  Expected life (in years) 6.3 6.3 6.3  Risk-free interest rate 1.25% - 1.46 % 1.50% - 1.83 % 1.86 % 
Summary Of Option Activity Under The MSIP	   Weighted Avg.  Aggregate Remaining  Weighted Avg. Intrinsic Contractual  Stock Exercise Value Term  Options Price (in millions) (in years)  Total outstanding, December 31, 2015 3,668,055 $ 14.16 $ 92 7.22  Granted to employees 684,329 $ 39.54  Exercised (818,511) $ 12.77  Forfeited (376,354) $ 22.90  Expired (2,175) $ 32.14  Total outstanding, December 31, 2016 3,155,344 $ 18.96 $ 60 6.97  Total exercisable, December 31, 2016 1,550,740 $ 12.59 $ 39 5.90 
Summary Of RSU Activity Under The MSIP	   Weighted Avg.  Grant Date  RSUs Fair Value  Total outstanding, December 31, 2015 499,966 $ 23.99  Granted to employees 267,739 $ 39.15  Vested (257,602) $ 18.78  Forfeited (70,969) $ 28.10  Total outstanding, December 31, 2016 439,134 $ 35.63 
Summary Of Performance Share Activity Under The Omnibus Incentive Plan	   Weighted Avg.  Performance Grant Date  Shares Fair Value  Total outstanding, December 31, 2015 — $ —  Granted to executives 131,352 $ 39.59  Forfeited (21,471) $ 39.59  Total outstanding, December 31, 2016 109,881 $ 39.59 

Fair Value Measurements (Tables

Fair Value Measurements (Tables)	12 Months Ended
	Dec. 31, 2016
Fair Value Measurements [Abstract]
Schedule Of The Carrying Amount And Estimated Fair Value Of The Company's Financial Instruments That Are Recorded At Fair Value On A Recurring Basis	     Estimated Fair Value Measurements  Quoted Significant  Prices In Other Significant  Active Observable Unobservable  Statement of Financial Carrying Markets Inputs Inputs  (In millions) Position Location Value (Level 1) (Level 2) (Level 3)  As of December 31, 2016:  Financial Assets:  Deferred compensation trust assets Long-term marketable securities $ 8 $ 8 $ — $ —  Investments in marketable securities Marketable securities and Long-term marketable securities 36 33 3 —  Fuel swap contracts Prepaid expenses and other assets and Other assets 5 — — 5  Interest rate swap contracts Other assets 27 — 27 —  Total financial assets $ 75 $ 40 $ 30 $ 5  Financial Liabilities:  Interest rate swap contracts Other accrued liabilities and Other long-term obligations 4 — 4 —  Total financial liabilities $ 4 $ — $ 4 $ —  As of December 31, 2015:  Financial Assets:  Deferred compensation trust assets Long-term marketable securities $ 8 $ 8 $ — $ —  Investments in marketable securities Marketable securities and Long-term marketable securities 73 38 35 —  Total financial assets $ 81 $ 46 $ 35 $ —  Financial Liabilities:  Fuel swap contracts Other accrued liabilities $ 4 $ — $ — $ 4  Interest rate swap contracts Other long-term obligations 8 — 8 —  Total financial liabilities $ 12 $ — $ 8 $ 4 
Schedule Of Reconciliation Of The Beginning And Ending Fair Values Of Financial Instruments Valued Using Significant Unobservable Inputs (Level 3) On A Recurring Basis	   Fuel Swap  Contract  Assets  (In millions) (Liabilities) Location of Loss included in Earnings  Balance as of December 31, 2014 $ (6)  Total (losses) gains (realized and unrealized)  Included in earnings (5) Cost of services rendered and products sold  Included in other comprehensive income 2  Settlements 5  Balance as of December 31, 2015 (4)  Total (losses) gains (realized and unrealized)  Included in earnings (4) Cost of services rendered and products sold  Included in other comprehensive income 8  Settlements 4  Balance as of December 31, 2016 $ 5 
Schedule Of Level 3 Financial Instruments	    Fair Value Valuation Weighted  (in millions) Technique Unobservable Input Range Average  As of December 31, 2016:  Fuel swap contracts $ 5 Discounted Cash Flows Forward Unleaded Price per Gallon (1) $2.31 - $2.85 $ 2.55   As of December 31, 2015:  Fuel swap contracts $ (4) Discounted Cash Flows Forward Unleaded Price per Gallon (1) $1.91 - $2.55 $ 2.22 ___________________________________ (1) Forward prices per gallon were derived from third-party market data providers. A decrease in the forward price would result in a decrease in the fair value of the fuel swap contracts.

Earnings Per Share (Tables)

Earnings Per Share (Tables)	12 Months Ended
	Dec. 31, 2016
Earnings Per Share [Abstract]
Schedule Of Reconciliation Of The Amounts Included In The Computation Of Basic Earnings Per Share From Continuing Operations And Diluted Earnings Per Share From Continuing Operations	    Year Ended December 31,  (In millions, except per share data) 2016 2015 2014  Income from continuing operations $ 155 $ 162 $ 43  Weighted-average common shares outstanding 135.3 135.0 112.8  Effect of dilutive securities:  RSUs 0.2 0.2 0.1  Stock options (1) 1.8 1.4 0.8  Weighted-average common shares outstanding - assuming dilution 137.3 136.6 113.8  Basic earnings per share from continuing operations $ 1.15 $ 1.20 $ 0.38  Diluted earnings per share from continuing operations $ 1.13 $ 1.19 $ 0.38 ___________________________________ (1) Options to purchase 0.9 million, 0. 3 million, and 0.1 million shares for the years ended December 31, 2016, 2015 and 2014, respectively, were not included in the diluted earnings per share calculation because their effect would have been anti-dilutive.

Basis of Presentation (Narrativ

Basis of Presentation (Narrative) (Details) - $ / shares	Jul. 01, 2014	Dec. 31, 2016
Basis of Presentation [Abstract]
Share price (in dollars per share)	$ 17
Number of shares of Common Stock offered	41,285,000	80,711,763

Significant Accounting Polici45

Significant Accounting Policies (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Significant Accounting Policies [Line Items]
Home warranty contracts term	1 year
Franchise revenue as a percentage of consolidated revenue from continuing operations	5.00%
Total profits from the franchised operations	$ 83	$ 75	$ 71
Deferred revenue	629	552
Deferred customer acquisition costs	34	32
Advertising expense	110	113	122
Depreciation of property and equipment, including depreciation of assets held under capital leases	61	47	48
Impairment charge	1		47
Impairment charges, net of tax			28
Goodwill	2,247	2,129	2,069
Indefinite-lived trade names	1,608
Other intangible assets	100	96
Impairment of Intangible Assets (Excluding Goodwill)	0	0	0
Equity Restrictions	173
Excess Tax Benefit from Share-based Compensation, Operating Activities	$ 13
Call premium paid on retirement of debt		(49)	$ (35)
Nonrecurring [Member]
Significant Accounting Policies [Line Items]
Fair value of capitalized software		$ 0

Significant Accounting Polici46

Significant Accounting Policies (Schedule Of Property And Equipment) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015
Property, Plant and Equipment [Line Items]
Gross Property and equipment	$ 496	$ 408
Less: accumulated depreciation	(286)	(248)
Net Property and Equipment	210	160
Land [Member]
Property, Plant and Equipment [Line Items]
Gross Property and equipment	6	6
Buildings And Improvements [Member]
Property, Plant and Equipment [Line Items]
Gross Property and equipment	$ 38	38
Buildings And Improvements [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	10 years
Buildings And Improvements [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	40 years
Technology And Communications [Member]
Property, Plant and Equipment [Line Items]
Gross Property and equipment	$ 230	200
Technology And Communications [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	3 years
Technology And Communications [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	7 years
Machinery, Production Equipment And Vehicles [Member]
Property, Plant and Equipment [Line Items]
Gross Property and equipment	$ 202	146
Machinery, Production Equipment And Vehicles [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	3 years
Machinery, Production Equipment And Vehicles [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	9 years
Office Equipment, Furniture And Fixtures [Member]
Property, Plant and Equipment [Line Items]
Gross Property and equipment	$ 20	$ 17
Office Equipment, Furniture And Fixtures [Member] | Minimum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	5 years
Office Equipment, Furniture And Fixtures [Member] | Maximum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Lives	7 years

Business Segment Reporting (Nar

Business Segment Reporting (Narrative) (Details)	12 Months Ended
	Dec. 31, 2016segment
Business Segment Reporting [Abstract]
Number of reportable segments	3
Maximum percentage of revenue from customers and franchisees generated in foreign market	2.00%

Business Segment Reporting (Sch

Business Segment Reporting (Schedule Of Information For Continuing Operations For Each Reportable Segment And Other Operations And Headquarters) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Segment Reporting Information [Line Items]
Revenue		$ 2,746	$ 2,594	$ 2,457
Adjusted EBITDA		670	630	566
Identifiable Assets	[1]	5,386	5,098	5,028
Depreciation & Amortization Expense	[2]	94	84	100
Capital Expenditures		56	40	35
Operating Segment [Member]
Segment Reporting Information [Line Items]
Revenue		2,744	2,592	2,450
Adjusted EBITDA	[3]	670	630	566
Identifiable Assets		4,612	4,394	4,232
Depreciation & Amortization Expense		78	75	90
Capital Expenditures		22	19	21
Terminix [Member] | Operating Segment [Member]
Segment Reporting Information [Line Items]
Revenue		1,524	1,444	1,370
Adjusted EBITDA	[3]	371	347	309
Identifiable Assets		2,820	2,764	2,663
Depreciation & Amortization Expense		58	59	73
Capital Expenditures		11	9	7
American Home Shield [Member] | Operating Segment [Member]
Segment Reporting Information [Line Items]
Revenue		1,020	917	828
Adjusted EBITDA	[3]	220	205	179
Identifiable Assets		1,312	1,137	1,063
Depreciation & Amortization Expense		13	9	9
Capital Expenditures		10	7	10
Franchise Services Group [Member] | Operating Segment [Member]
Segment Reporting Information [Line Items]
Revenue		200	232	253
Adjusted EBITDA	[3]	79	77	78
Identifiable Assets		480	492	506
Depreciation & Amortization Expense		7	8	8
Capital Expenditures		2	3	4
Corporate [Member]
Segment Reporting Information [Line Items]
Revenue		2	2	7
Adjusted EBITDA		3	9	9
Identifiable Assets		774	705	796
Depreciation & Amortization Expense		16	9	10
Capital Expenditures		$ 33	$ 21	$ 15
[1]	Assets of discontinued operations are not included in the business segment table.
[2]	There are no adjustments necessary to reconcile total depreciation and amortization as presented in the business segment table to consolidated totals. Amortization of debt issue costs is not included in the business segment table. See Note 4 to the consolidated financial statements for information relating to segment goodwill
[3]	Presented below is a reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss): Year Ended December 31, (In millions)201620152014Reportable Segment Adjusted EBITDA:Terminix $ 371$ 347$ 309American Home Shield 220 205 179Franchise Services Group 79 77 78Reportable Segment Adjusted EBITDA $ 670$ 630$ 566Unallocated corporate expenses$ (3)$ (9)$ (9)Depreciation and amortization expense (94) (84) (100)401(k) Plan corrective contribution (2) (23) -Fumigation related matters (93) (9) -Insurance reserve adjustment (23) - -Non-cash stock-based compensation expense (13) (10) (8)Restructuring charges (17) (5) (11)Gain on sale of Merry Maids branches 2 7 1Non-cash impairment of software and other related costs (1) - (47)Management and consulting fees - - (4)Consulting agreement termination fees - - (21)Loss from discontinued operations, net of income taxes (1) (2) (100)Provision for income taxes (85) (107) (40)Loss on extinguishment of debt (32) (58) (65)Interest expense (153) (167) (219)Other non-operating expenses - (3) -Net Income (Loss)$ 155$ 160$ (57)

Business Segment Reporting (S49

Business Segment Reporting (Schedule Of Reconciliation Of Reportable Segment Adjusted EBITDA To Net Income (Loss)) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA		$ 670	$ 630	$ 566
Depreciation and amortization expense	[1]	(94)	(84)	(100)
401(k) Plan corrective contribution		(2)	(23)
Fumigation related matters		(93)	(9)
Insurance reserve adjustment		(23)
Non-cash stock-based compensation expense		(13)	(10)	(8)
Restructuring charges		(17)	(5)	(11)
Gain on sale of Merry Maids branches		2	7	1
Non-cash impairment of software and other related costs		(1)		(47)
Management and consulting fees				(4)
Consulting agreement termination fees				(21)
Loss from discontinued operations, net of income taxes		(1)	(2)	(100)
Provision for income taxes		(85)	(107)	(40)
Loss on extinguishment of debt		(32)	(58)	(65)
Interest expense		(153)	(167)	(219)
Other non-operating expenses			(3)
Net Income (Loss)		155	160	(57)
Operating Segment [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA	[2]	670	630	566
Depreciation and amortization expense		(78)	(75)	(90)
Terminix [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Restructuring charges	[3]	(7)	(3)	(2)
Terminix [Member] | Operating Segment [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA	[2]	371	347	309
Depreciation and amortization expense		(58)	(59)	(73)
American Home Shield [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Restructuring charges	[4]	(2)
American Home Shield [Member] | Operating Segment [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA	[2]	220	205	179
Depreciation and amortization expense		(13)	(9)	(9)
Franchise Services Group [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Restructuring charges	[5]		(1)	(3)
Franchise Services Group [Member] | Operating Segment [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA	[2]	79	77	78
Depreciation and amortization expense		(7)	(8)	(8)
Corporate [Member]
Reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss)
Adjusted EBITDA		3	9	9
Depreciation and amortization expense		(16)	(9)	(10)
Restructuring charges	[6]	$ (5)	$ (1)	$ (6)
[1]	There are no adjustments necessary to reconcile total depreciation and amortization as presented in the business segment table to consolidated totals. Amortization of debt issue costs is not included in the business segment table. See Note 4 to the consolidated financial statements for information relating to segment goodwill
[2]	Presented below is a reconciliation of Reportable Segment Adjusted EBITDA to Net Income (Loss): Year Ended December 31, (In millions)201620152014Reportable Segment Adjusted EBITDA:Terminix $ 371$ 347$ 309American Home Shield 220 205 179Franchise Services Group 79 77 78Reportable Segment Adjusted EBITDA $ 670$ 630$ 566Unallocated corporate expenses$ (3)$ (9)$ (9)Depreciation and amortization expense (94) (84) (100)401(k) Plan corrective contribution (2) (23) -Fumigation related matters (93) (9) -Insurance reserve adjustment (23) - -Non-cash stock-based compensation expense (13) (10) (8)Restructuring charges (17) (5) (11)Gain on sale of Merry Maids branches 2 7 1Non-cash impairment of software and other related costs (1) - (47)Management and consulting fees - - (4)Consulting agreement termination fees - - (21)Loss from discontinued operations, net of income taxes (1) (2) (100)Provision for income taxes (85) (107) (40)Loss on extinguishment of debt (32) (58) (65)Interest expense (153) (167) (219)Other non-operating expenses - (3) -Net Income (Loss)$ 155$ 160$ (57)
[3]	For the year ended December 31, 2016, these charges include $1 million of severance costs and $3 million of stock-based compensation expense due to the modification of non-vested stock options and RSUs as part of the severance agreement with the former president of Terminix. Additionally, $4 million, $3 million and $2 million for the years ended December 31, 2016, 2015 and 2014, respectively, relate to lease termination and severance costs driven by Terminix's branch optimization program.
[4]	Represents lease termination and other costs driven by the decision to consolidate the stand-alone operations of HSA acquired in February 2014 with those of American Home Shield.
[5]	Represents severance costs related to the reorganization of the Franchise Services Group.
[6]	For the year ended December 31, 2016, these charges include professional fees of $2 million and accelerated depreciation of $2 million related to the early termination of a long-term human resources outsourcing agreement. Additionally, for the years ended December 31, 2016, 2015, and 2014, these charges include severance and other costs of $2 million, $1 million, and $6 million, respectively, related to an initiative to enhance capabilities and reduce costs in the Company's headquarters functions that provide company-wide administrative services for its operations.

Goodwill and Intangible Asset50

Goodwill and Intangible Assets (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Indefinite-lived Intangible Assets [Line Items]
Goodwill and trade name impairment	$ 0	$ 0	$ 0
Accumulated impairment losses recorded in continuing operations	0	0	0
Amortization expense	33	$ 38	52
Amortization expense, 2017	26
Amortization expense, 2018	21
Amortization expense, 2019	15
Amortization expense, 2020	13
Amortization expense, 2021	$ 9
TruGreen [Member] | Trade Names [Member]
Indefinite-lived Intangible Assets [Line Items]
Pre-tax non-cash impairment charges			139
Non-cash trade name impairment charge, net of tax			$ 84

Goodwill and Intangible Asset51

Goodwill and Intangible Assets (Schedule Of Goodwill Balances For Continuing Operations By Reportable Segment And For Other Operations And Headquarters) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015
Goodwill balances by segment for continuing operations
Balance at the beginning of the period		$ 2,129	$ 2,069
Acquisitions		124	74
Disposals		(6)	(9)
Other	[1]		(5)
Balance at the end of the period		2,247	2,129
Terminix [Member]
Goodwill balances by segment for continuing operations
Balance at the beginning of the period		1,567	1,497
Acquisitions		34	74
Other	[1]		(4)
Balance at the end of the period		1,601	1,567
American Home Shield [Member]
Goodwill balances by segment for continuing operations
Balance at the beginning of the period		381	381
Acquisitions		90
Balance at the end of the period		471	381
Franchise Services Group [Member]
Goodwill balances by segment for continuing operations
Balance at the beginning of the period		182	191
Disposals		(6)	(9)
Other	[1]		(1)
Balance at the end of the period		$ 175	$ 182
[1]	Reflects the impact of foreign exchange rates.

Goodwill and Intangible Asset52

Goodwill and Intangible Assets (Schedule Of Other Intangible Asset Balances For Continuing Operations) (Details) - USD ($) $ in Millions		Dec. 31, 2016	Dec. 31, 2015
Finite Lived and Indefinite Lived Intangible Assets by Major Class [Line Items]
Intangible Assets Gross, Excluding Goodwill		$ 2,356	$ 2,320
Accumulated Amortization		(647)	(616)
Intangible Assets Net, Excluding Goodwill		1,708	1,704
Customer Relationships [Member]
Finite Lived and Indefinite Lived Intangible Assets by Major Class [Line Items]
Intangible Assets Gross, Excluding Goodwill		594	571
Accumulated Amortization		(538)	(517)
Intangible Assets Net, Excluding Goodwill		56	53
Franchise Agreements [Member]
Finite Lived and Indefinite Lived Intangible Assets by Major Class [Line Items]
Intangible Assets Gross, Excluding Goodwill		88	88
Accumulated Amortization		(67)	(63)
Intangible Assets Net, Excluding Goodwill		21	25
Other [Member]
Finite Lived and Indefinite Lived Intangible Assets by Major Class [Line Items]
Intangible Assets Gross, Excluding Goodwill		65	53
Accumulated Amortization		(42)	(36)
Intangible Assets Net, Excluding Goodwill		23	18
Trade Names [Member]
Finite Lived and Indefinite Lived Intangible Assets by Major Class [Line Items]
Intangible Assets Gross, Excluding Goodwill	[1]	1,608	1,608
Intangible Assets Net, Excluding Goodwill	[1]	$ 1,608	$ 1,608
[1]	Not subject to amortization.

Income Taxes (Narrative) (Detai

Income Taxes (Narrative) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2016USD ($)item	Dec. 31, 2015USD ($)	Dec. 31, 2014USD ($)	Dec. 31, 2013USD ($)
Income Taxes [Abstract]
Unrecognized tax benefits	$ 13	$ 16	$ 13	$ 8
Unrecognized tax benefits that would impact effective tax rate if recognized	9	12
Unrecognized tax benefits, reasonably possible decrease within the next 12 months	$ 2
Number of state tax authorities that are in the process of auditing state income tax returns of various subsidiaries | item	5
Accrued interest and penalties	$ 1	$ 1
Effective tax rate on loss from discontinued operations (as a percent)	37.70%	37.70%	38.10%
Valuation allowance for deferred tax assets	$ 7
Deferred tax assets, net of valuation allowance, for federal and state net operating loss and capital loss carryforwards	29
Deferred tax assets, net of valuation allowance, for federal and state credit carryforwards	1
Cumulative undistributed earnings of the Company’s foreign subsidiaries	60	$ 56
Cash associated with indefinitely reinvested foreign earnings	$ 23	$ 17

Income Taxes (Reconciliation Of

Income Taxes (Reconciliation Of Unrecognized Tax Benefits) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Reconciliation of the beginning and ending amount of gross unrecognized tax benefits
Balance at beginning of period	$ 16	$ 13	$ 8
Increases in tax positions for prior years			1
Decreases in tax positions for prior years	(5)
Increases in tax positions for current year	3	3	7
Lapse in statute of limitations	(1)	(1)	(1)
Balance at end of period	$ 13	$ 16	$ 13

Income Taxes (Components Of Inc

Income Taxes (Components Of Income (Loss) From Continuing Operations Before Income Taxes) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Components of (loss) income from continuing operations before income taxes
U.S.	$ 238	$ 266	$ 79
Foreign	3	4	5
Income from Continuing Operations before Income Taxes	$ 241	$ 270	$ 84

Income Taxes (Reconciliation 56

Income Taxes (Reconciliation Of Effective Income Tax Rate) (Details)	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Reconciliation of income tax computed at the U.S. federal statutory tax rate to the entity's effective income tax rate for continuing operations
Tax at U.S. federal statutory rate (as a percent)	35.00%	35.00%	35.00%
State and local income taxes, net of U.S. federal benefit (as a percent)	4.70%	3.20%	12.30%
Tax credits (as a percent)	(0.90%)	(0.80%)	(3.10%)
Other permanent items (as a percent)	1.50%	2.40%	1.80%
Stock option forfeitures			1.60%
Remeasurment of prior year tax positions	(1.90%)
Excess tax benefits from stock-based compensation	(3.00%)
Other, including foreign rate differences and reserves (as a percent)			0.60%
Effective rate (as a percent)	35.40%	39.80%	48.20%

Income Taxes (Income Tax Expens

Income Taxes (Income Tax Expense From Continuing Operations) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Current
U.S. federal	$ 50	$ 33
Foreign	2	2	$ 3
State and local	12	12	9
Total current	64	47	11
Deferred
U.S. federal	17	59	27
Foreign	(2)
State and local	6	1	2
Total deferred	22	60	29
Total
Total income tax expense from continuing operations	$ 85	$ 107	$ 40

Income Taxes (Deferred Tax Bala

Income Taxes (Deferred Tax Balances) (Details) - USD ($) $ in Millions		Dec. 31, 2016	Dec. 31, 2015
Long-term deferred tax assets (liabilities):
Intangible assets	[1]	$ (727)	$ (719)
Property and equipment		(34)	(21)
Prepaid expenses and deferred customer acquisition costs		(18)	(17)
Receivables allowances		13	13
Self-insured claims and related expenses		11	11
Accrued liabilities		28	30
Other long-term obligations		(19)	(14)
Net operating loss and tax credit carryforwards		36	37
Less valuation allowance		(7)	(7)
Net Long-term deferred tax liability	[2]	(717)	(687)
Deferred tax liability related primarily to the difference in the tax versus book basis of intangible assets		759	$ 760
Deferred tax asset		$ 2
[1]	The deferred tax liability relates primarily to the difference in the tax versus book basis of intangible assets. The Company had $759 million and $760 million of deferred tax liability included in this net deferred tax liability as of December 31, 2016 and 2015, respectively, that will not actually be paid unless certain business units of the Company are sold. As of December 31, 2016, includes a deferred tax asset of $2 million recorded in Other assets on the consolidated statement of financial position.
[2]	As of December 31, 2016, includes a deferred tax asset of $2 million recorded in Other assets on the consolidated statement of financial position.

Acquisitions (Narrative) (Detai

Acquisitions (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Acquisitions [Line Items]
Net purchase price	$ 144	$ 125	$ 64
Goodwill	2,247	2,129	2,069
Landmark [Member]
Acquisitions [Line Items]
Net purchase price	39
Goodwill	33
Other intangibles related to acquisitions	17
OneGuard Home Warranties [Member]
Acquisitions [Line Items]
Net purchase price	61
Goodwill	57
Other intangibles related to acquisitions	15
Pest control, termite and franchise acquisitions [Member]
Acquisitions [Line Items]
Net purchase price	43	125	32
Goodwill	34	74	20
Other intangibles related to acquisitions	$ 6	$ 46	11
Home Security of America, Inc. (HSA) [Member]
Acquisitions [Line Items]
Net purchase price			32
Goodwill			34
Other intangibles related to acquisitions			$ 18

Acquisitions (Schedule Of Suppl

Acquisitions (Schedule Of Supplemental Cash Flow Information Regarding Acquisitions) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Supplemental cash flow information regarding acquisitions
Assets acquired	$ 184	$ 126	$ 99
Liabilities assumed	(40)		(34)
Net assets acquired	144	125	64
Net cash paid	121	92	58
Seller financed debt	23	33	6
Purchase price	$ 144	$ 125	$ 64

Discontinued Operations (Narrat

Discontinued Operations (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Details of assets and liabilities and operating results of discontinued operations
Goodwill	$ 2,247	$ 2,129	$ 2,069
TGLP [Member]
Details of assets and liabilities and operating results of discontinued operations
Written notice period for termination of service agreement	90 days
Amount of fees which is included, net of costs incurred, in Selling and administrative expenses	$ 9	$ 25	36
Amount of accounts payable paid on behalf of related party			$ 97
TruGreen [Member]
Details of assets and liabilities and operating results of discontinued operations
Increase in discount rate (as a percent)			3.50%
Non-cash trade name impairment charge			$ 139
Non-cash trade name impairment charge, net of tax			84
Pre-tax non-cash goodwill and trade name impairment charge			139
Post-tax non-cash goodwill and trade name impairment charge			$ 84

Discontinued Operations (Schedu

Discontinued Operations (Schedule Of Assets And Liabilities Of Discontinued Operations) (Details) - TruGreen [Member] $ in Millions	Jan. 14, 2014USD ($)
Assets of Disposal Group, Including Discontinued Operation [Abstract]
Cash and cash equivalents	$ 57
Receivables, net	22
Inventories and other current assets	39
Property and equipment, net	181
Intangible assets, net	216
Other long-term assets	6
Total Assets	521
Liabilities of Disposal Group, Including Discontinued Operation [Abstract]
Current liabilities	149
Long-term debt and other long-term liabilities	97
Total Liabilities	246
Net assets distributed to New TruGreen	$ 275

Discontinued Operations (Sche63

Discontinued Operations (Schedule Of Operating Results Of Discontinued Operations) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Operating results of discontinued operations
Revenue				$ 6
Cost of services rendered and products sold				12
Selling and administrative expenses		$ 1	$ 3	14
Goodwill and trade name impairment	[1]			139
Restructuring charges				3
Loss before income taxes	[1]	(1)	(3)	(161)
Benefit for income taxes	[1]		(1)	(61)
Loss from discontinued operations, net of income taxes		$ (1)	$ (2)	$ (100)
[1]	During the year ended December 31, 2014, the Company recorded a pre-tax non-cash impairment charge of $139 million ($84 million, net of tax) associated with the trade name at its former TruGreen business, which is reported in Loss from discontinued operations, net of income taxes in the consolidated statements of operations and comprehensive income (loss).

Restructuring Charges (Narrativ

Restructuring Charges (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Restructuring Charges [Abstract]
Restructuring charges	$ 17	$ 5	$ 11
Restructuring charges, net of tax	$ 11	$ 3	$ 7

Restructuring Charges (Schedule

Restructuring Charges (Schedule Of Restructuring Charges) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Restructuring Cost and Reserve [Line Items]
Restructuring charges		$ 17	$ 5	$ 11
Share-based Compensation		13	10	8
Terminix [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	[1]	7	3	2
Terminix [Member] | Branch Optimization [Member]
Restructuring Cost and Reserve [Line Items]
Severance costs		1
Share-based Compensation		3
Severance and other restructuring costs		4	3	2
American Home Shield [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	[2]	2
Franchise Services Group [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	[3]		1	3
Corporate [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	[4]	5	1	6
Corporate [Member] | Centers Of Excellence Initiative [Member]
Restructuring Cost and Reserve [Line Items]
Professional fees		2
Accelerated depreciation		2
Severance and other restructuring costs		2	$ 1	$ 6
Headquarters Relocation [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring charges	[5]	3
Impairment charges		1
Professional fees		$ 1
[1]	For the year ended December 31, 2016, these charges include $1 million of severance costs and $3 million of stock-based compensation expense due to the modification of non-vested stock options and RSUs as part of the severance agreement with the former president of Terminix. Additionally, $4 million, $3 million and $2 million for the years ended December 31, 2016, 2015 and 2014, respectively, relate to lease termination and severance costs driven by Terminix's branch optimization program.
[2]	Represents lease termination and other costs driven by the decision to consolidate the stand-alone operations of HSA acquired in February 2014 with those of American Home Shield.
[3]	Represents severance costs related to the reorganization of the Franchise Services Group.
[4]	For the year ended December 31, 2016, these charges include professional fees of $2 million and accelerated depreciation of $2 million related to the early termination of a long-term human resources outsourcing agreement. Additionally, for the years ended December 31, 2016, 2015, and 2014, these charges include severance and other costs of $2 million, $1 million, and $6 million, respectively, related to an initiative to enhance capabilities and reduce costs in the Company's headquarters functions that provide company-wide administrative services for its operations.
[5]	Represents impairment charges of $1 million and professional fees and other costs of $1 million related to the relocation of the Company's headquarters.

Restructuring Charges (Schedu66

Restructuring Charges (Schedule Of Reconciliation Of The Beginning And Ending Balances Of Accrued Restructuring Charges) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Reconciliation of the beginning and ending balances of accrued restructuring charges
Balance at the beginning of the period	$ 1	$ 4
Costs incurred	17	5	$ 11
Costs paid or otherwise settled	(16)	(7)
Balance at the end of the period	$ 3	$ 1	$ 4

Commitments and Contingencies67

Commitments and Contingencies (Narrative) (Details) $ in Millions	12 Months Ended
	Dec. 31, 2016USD ($)item	Dec. 31, 2015USD ($)	Dec. 31, 2014USD ($)
Loss Contingencies [Line Items]
Rent expense	$ 29	$ 29	$ 31
Future long-term non-cancelable operating lease payments in 2017	21
Future long-term non-cancelable operating lease payments in 2018	17
Future long-term non-cancelable operating lease payments in 2019	13
Future long-term non-cancelable operating lease payments in 2020	11
Future long-term non-cancelable operating lease payments in 2021	7
Future long-term non-cancelable operating lease payments in 2022 and thereafter	$ 65
Number of misdemeanor violations | item	4
Gain (Loss) Related to Litigation Settlement	$ (93)	(9)
New Plea Agreement [Member]
Loss Contingencies [Line Items]
Gain (Loss) Related to Litigation Settlement	(2)	(8)
U.S. Virgin Islands Matter [Member]
Loss Contingencies [Line Items]
Net charge related to unasserted civil claims		$ 3
Gain (Loss) Related to Litigation Settlement	87
Florida Fumigation Matter [Member]
Loss Contingencies [Line Items]
Litigation Settlement, Amount	3
Net charge related to unasserted civil claims	3
Terminix International USVI, LLC (“TMX USVI”) [Member] | New Plea Agreement [Member]
Loss Contingencies [Line Items]
Litigation Settlement, Amount	4
Terminix International USVI, LLC (“TMX USVI”) [Member] | New Plea Agreement [Member] | National Fish and Wildlife Foundation [Member]
Loss Contingencies [Line Items]
Community service payment	1
Terminix International USVI, LLC (“TMX USVI”) [Member] | New Plea Agreement [Member] | Environmental Protection Agency (the “EPA”) [Member]
Loss Contingencies [Line Items]
Litigation Settlement, Amount	1
The Terminix International Company Limited Partnership (“TMX LP”) [Member] | New Plea Agreement [Member]
Loss Contingencies [Line Items]
Litigation Settlement, Amount	4
TMX USVI and TMX LP [Member] | New Plea Agreement [Member]
Loss Contingencies [Line Items]
Litigation Settlement, Amount	$ 8
Probation period	3 years

Commitments and Contingencies68

Commitments and Contingencies (Schedule Of Reconciliation Of Beginning And Ending Accrued Self-Insured Claims) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016		Dec. 31, 2015
Commitments and Contingencies [Line Items]
Increase (Decrease) in Self Insurance Reserve	$ 23
Accrued Self-Insured Claims, Net [Member]
Commitments and Contingencies [Line Items]
Balance at the beginning of the period	114		$ 104
Provision for self-insured claims	58	[1]	41
Cash payments	(51)		(31)
Balance at the end of the period	$ 120		$ 114
[1]	Includes a charge of $23 million recorded in the year ended December 31, 2016 for an adjustment to the Company's accrued self-insured claims related to automobile, general liability and workers' compensation risks. The adjustment is based on the Company's detailed annual assessment of this actuarially determined accrual, which the Company completes in the second quarter of each year. This adjustment relates to coverage periods of 2015 and prior.

Related Party Transactions (Nar

Related Party Transactions (Narrative) (Details) - USD ($) $ in Millions	Jul. 01, 2014	Dec. 31, 2016	Dec. 31, 2014
Related party transactions
Management and consulting fees			$ 4
Net proceeds from the IPO used to pay termination expenses to Equity Sponsors	$ 21
CD&R [Member]
Related party transactions
Annual consulting fees		$ 6
StepStone, JPMorgan and Ridgemont [Member]
Related party transactions
Annual consulting fees		$ 1

Employee Benefit Plans (Details

Employee Benefit Plans (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Employee Benefit Plans [Abstract]
Discretionary contributions to qualified profit sharing and non qualified deferred compensation plan	$ 15	$ 14	$ 12
Deferred Compensation Arrangement with Individual, Estimate Of Correction Cost, Minimum	25
Deferred Compensation Arrangement with Individual, Estimate Of Correction Cost, Maximum	92
401(k) Plan corrective contribution	$ 2	$ 23

Long-Term Debt (Schedule Of Lon

Long-Term Debt (Schedule Of Long-Term Debt) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015
Long-term debt [Line Items]
Less current portion		$ (59)	$ (54)
Total long-term debt		2,772	2,698
Vehicle Capital Leases [Member]
Long-term debt [Line Items]
Vehicle capital leases	[1]	$ 87	47
Borrowing margin (as a percent)		2.45%
Variable rate basis		one-month LIBOR
Senior Secured Term Loan Facility Maturing In 2021 [Member]
Long-term debt [Line Items]
Long-term debt	[2]		2,336
Unamortized debt issuance costs			21
Unamortized original issue discount			17
Senior Secured Term Loan Facility Maturing In 2023 [Member]
Long-term debt [Line Items]
Long-term debt	[3]	$ 1,628
Unamortized debt issuance costs		18
Unamortized original issue discount		$ 4
Senior Secured Term Loan Facility Maturing In 2023 [Member] | LIBOR [Member]
Long-term debt [Line Items]
Interest rate (as a percent)		0.00%
Borrowing margin (as a percent)		2.50%
Senior Secured Term Loan Facility Maturing In 2023 [Member] | Alternative Base Rate [Member]
Long-term debt [Line Items]
Interest rate (as a percent)		1.00%
Borrowing margin (as a percent)		1.50%
Senior Notes 5.125% Maturing 2024 [Member]
Long-term debt [Line Items]
Long-term debt	[4]	$ 737
Interest rate (as a percent)		5.125%
Unamortized debt issuance costs		$ 13
Revolving Credit Facility Maturing In 2021 [Member] | LIBOR [Member]
Long-term debt [Line Items]
Borrowing margin (as a percent)		2.50%
Revolving Credit Facility Maturing In 2021 [Member] | Alternative Base Rate [Member]
Long-term debt [Line Items]
Borrowing margin (as a percent)		1.50%
7.10% Notes Maturing In 2018 [Member]
Long-term debt [Line Items]
Long-term debt	[5]	$ 77	75
Interest rate (as a percent)		7.10%
7.45% Notes Maturing In 2027 [Member]
Long-term debt [Line Items]
Long-term debt	[5]	$ 167	164
Interest rate (as a percent)		7.45%
7.25% Notes Maturing In 2038 [Member]
Long-term debt [Line Items]
Long-term debt	[5]	$ 65	65
Interest rate (as a percent)		7.25%
7.10% Notes, 7.45% Notes, 7.25% Notes Collectively [Member]
Long-term debt [Line Items]
Unamortized fair value adjustments related to purchase accounting		$ 48	53
Other [Member]
Long-term debt [Line Items]
Long-term debt		$ 71	$ 65
[1]	The Company has entered into the Fleet Agreement which, among other things, allows the Company to obtain fleet vehicles through a leasing program. All leases under the Fleet Agreement are capital leases for accounting purposes. The lease rental payments include an interest component calculated using a variable rate based on one-month LIBOR plus other contractual adjustments and a borrowing margin totaling 2.45 percent.
[2]	As of December 31, 2015, presented net of $21 million in unamortized debt issuance costs and $17 million in unamortized original issue discount paid as described below under "--Term Loan Facility."
[3]	As of December 31, 2016, presented net of $18 million in unamortized debt issuance costs and $4 million in unamortized original issue discount paid as described below under "--Term Loan Facility."
[4]	As of December 31, 2016, presented net of $13 million in unamortized debt issuance costs as described below under "--2024 Notes."
[5]	As of December 31, 2016 and 2015, collectively presented net of $48 million and $53 million, respectively, of unamortized fair value adjustments related to purchase accounting, which increases the effective interest rate from the coupon rates shown above.

Long-Term Debt (Term Loan Facil

Long-Term Debt (Term Loan Facility Narrative) (Details)

Aug. 17, 2015USD ($)

Apr. 01, 2015USD ($)

Feb. 17, 2015USD ($)

Sep. 30, 2015USD ($)

Jun. 30, 2015USD ($)

Mar. 31, 2015USD ($)

Dec. 31, 2016USD ($)agreement

Dec. 31, 2015USD ($)

Dec. 31, 2014USD ($)

Nov. 08, 2016USD ($)

Jul. 16, 2014USD ($)

Jul. 01, 2014USD ($)

Long-term debt [Line Items]

Debt issuance costs

$ 34,000,000

$ 5,000,000

$ 24,000,000

Percentage of capital stock of direct foreign subsidiaries

65.00%

Loss on extinguishment of debt

$ (32,000,000)

(58,000,000)

(65,000,000)

Notional amount

650,000,000

$ 700,000,000

$ 300,000,000

Interest rate swap agreement termination fee

$ 10,000,000

Weighted Average Fixed Rate (as a percent)

[1]

1.493%

1.867%

1.786%

Interest rate swap agreements effective August 1, 2014 [Member]

Long-term debt [Line Items]

Borrowing margin (as a percent)

3.25%

Number of agreements | agreement

2

Term of agreement

4 years

Derivative, inception date

Aug. 1, 2014

Notional amount

$ 300,000,000

Weighted Average Fixed Rate (as a percent)

1.786%

Interest rate swap agreements effective March 1, 2015 [Member]

Long-term debt [Line Items]

Borrowing margin (as a percent)

3.25%

Number of agreements | agreement

3

Term of agreement

41 months

Derivative, inception date

Mar. 1, 2015

Notional amount

$ 400,000,000

Weighted Average Fixed Rate (as a percent)

1.927%

Interest rate swap agreements effective November 8, 2016 [Member]

Long-term debt [Line Items]

Derivative, floor interest rate

0.00%

Borrowing margin (as a percent)

2.50%

Term of agreement

7 years

Derivative, inception date

Nov. 8, 2016

Notional amount

$ 650,000,000

Weighted Average Fixed Rate (as a percent)

1.493%

Old Term Loan Facility [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 1,825,000,000

Available cash used to repay debt

$ 243,000,000

Principal payment of Old Term Facilities

120,000,000

Debt repaid in full

$ 2,356,000,000

Debt issuance costs

24,000,000

Payment of debt issuance costs and original issue discount costs

42,000,000

Original debt issue discount

18,000,000

Old Term Loan Facility [Member] | Interest rate swap agreements effective August 1, 2014 [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 300,000,000

Effective interest rate

1.786%

Old Term Loan Facility [Member] | Interest rate swap agreements effective March 1, 2015 [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 400,000,000

Effective interest rate

1.927%

Then-Existing Term Loan Facility [Member]

Long-term debt [Line Items]

Debt repaid in full

$ 2,187,000,000

7% 2020 Notes [Member]

Long-term debt [Line Items]

Repayment of principal amount

$ 488,000,000

$ 263,000,000

Redemption percentage

105.25%

105.25%

Interest rate (as a percent)

7.00%

Loss on extinguishment of debt

$ (31,000,000)

8% 2020 Notes [Member]

Long-term debt [Line Items]

Repayment of principal amount

$ 200,000,000

$ 190,000,000

$ 210,000,000

Redemption percentage

106.00%

106.00%

106.00%

Interest rate (as a percent)

8.00%

Loss on extinguishment of debt

$ (14,000,000)

$ (13,000,000)

April Incremental Term Loans [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 175,000,000

Debt issuance costs

$ 2,000,000

August Incremental Term Loans [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 400,000,000

Debt issuance costs

3,000,000

Payment of debt issuance costs and original issue discount costs

5,000,000

Original debt issue discount

$ 2,000,000

Senior Secured Term Loan Facility Maturing In 2023 [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 1,650,000,000

Debt issuance costs

$ 18,000,000

Original debt issue discount

$ 14,000,000

Senior Secured Term Loan Facility Maturing In 2023 [Member] | LIBOR [Member]

Long-term debt [Line Items]

Interest rate (as a percent)

0.00%

Borrowing margin (as a percent)

2.50%

Senior Secured Term Loan Facility Maturing In 2023 [Member] | Alternative Base Rate [Member]

Long-term debt [Line Items]

Interest rate (as a percent)

1.00%

Borrowing margin (as a percent)

1.50%

Senior Secured Term Loan Facility Maturing In 2023 [Member] | Interest rate swap agreements effective November 8, 2016 [Member]

Long-term debt [Line Items]

Face amount of debt instrument

$ 650,000,000

Effective interest rate

1.493%

Term Loan Facility, the Revolving Credit Facility and the 2024 Notes [Member]

Long-term debt [Line Items]

Debt issuance costs

$ 34,000,000

Payment of debt issuance costs and original issue discount costs

38,000,000

Original debt issue discount

$ 4,000,000

[1]

Before the application of the applicable borrowing margin.

Long-Term Debt (Schedule of Int

Long-Term Debt (Schedule of Interest Rate Swap Agreements) (Details) - USD ($)		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Long-Term Debt [Abstract]
Entered into effect		$ 650,000,000	$ (400,000,000)
Terminated		(700,000,000)
Notional amount		$ 650,000,000	$ 700,000,000	$ 300,000,000
Fixed Rate (as a percent)	[1]	1.493%	1.867%	1.786%
[1]	Before the application of the applicable borrowing margin.

Long-Term Debt (Revolving Credi

Long-Term Debt (Revolving Credit Facility Narrative) (Details) - Revolving Credit Facility Maturing In 2021 [Member]	12 Months Ended
	Dec. 31, 2016USD ($)
Long-term debt [Line Items]
Maximum borrowings	$ 300,000,000
Available borrowing capacity	$ 265,000,000
LIBOR [Member]
Long-term debt [Line Items]
Borrowing margin (as a percent)	2.50%
Alternative Base Rate [Member]
Long-term debt [Line Items]
Borrowing margin (as a percent)	1.50%
Letter of Credit [Member]
Long-term debt [Line Items]
Maximum borrowings	$ 225,000,000
Borrowings outstanding	$ 35,000,000

Long-Term Debt (2024 & 2020 Not

Long-Term Debt (2024 & 2020 Notes Narrative) (Details) - USD ($)	Aug. 17, 2015	Apr. 01, 2015	Feb. 17, 2015	Jul. 16, 2014	Sep. 30, 2015	Jun. 30, 2015	Mar. 31, 2015	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014	Jul. 01, 2014
Debt Instrument [Line Items]
Loss on extinguishment of debt								$ 32,000,000	$ 58,000,000	$ 65,000,000
Write-off of debt issuance costs									30,000,000
Senior Notes 5.125% Maturing 2024 [Member]
Debt Instrument [Line Items]
Interest rate (as a percent)								5.125%
Face amount of debt instrument								$ 750,000,000
8% 2020 Notes [Member]
Debt Instrument [Line Items]
Interest rate (as a percent)								8.00%
Repayment of principal amount		$ 200,000,000	$ 190,000,000	$ 210,000,000
Pre-payment premium				17,000,000
Loss on extinguishment of debt						$ 14,000,000	$ 13,000,000
Accrued interest				7,000,000
Prepayment premium loss on extinguishment of debt						12,000,000	11,000,000		17,000,000
Write-off of debt issuance costs						$ 2,000,000	$ 2,000,000
Redemption percentage		106.00%	106.00%			106.00%
7% 2020 Notes [Member]
Debt Instrument [Line Items]
Interest rate (as a percent)								7.00%
Repayment of principal amount	$ 488,000,000			263,000,000
Pre-payment premium				18,000,000
Loss on extinguishment of debt					$ 31,000,000
Accrued interest				$ 8,000,000
Prepayment premium loss on extinguishment of debt					25,000,000				$ 18,000,000
Write-off of debt issuance costs					$ 6,000,000
Redemption percentage	105.25%				105.25%
Old Term Loan Facility [Member]
Debt Instrument [Line Items]
Face amount of debt instrument											$ 1,825,000,000

Long-Term Debt (Other Narrative

Long-Term Debt (Other Narrative) (Details) $ in Millions	Dec. 31, 2016USD ($)
Long-Term Debt [Abstract]
Future scheduled long term debt payments in 2017	$ 59
Future scheduled long term debt payments in 2018	154
Future scheduled long term debt payments in 2019	43
Future scheduled long term debt payments in 2020	38
Future scheduled long term debt payments in 2021	23
Capital lease obligations	88
Future capital lease payments in 2017	27
Future capital lease payments in 2018	21
Future capital lease payments in 2019	18
Future capital lease payments in 2020	14
Future capital lease payments in 2021	$ 6

Cash and Marketable Securitie77

Cash and Marketable Securities (Narrative) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Cash and Marketable Securities [Abstract]
Maximum maturity term of cash, money market funds and certificates of deposits	3 months
Portion of unrealized losses in loss position for more than one year	$ 0	$ 0
Aggregate fair value of investments with unrealized losses	24	23
Gross realized losses or impairment charges due to other than temporary declines in the value of certain investments	$ 0	$ 0	$ 0

Cash and Marketable Securitie78

Cash and Marketable Securities (Schedule Of Amortized Cost, Fair Value And Gross Unrealized Gains And Losses Of The Company's Short- And Long-Term Investments In Debt And Equity Securities) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	$ 43	$ 78
Gross Unrealized Gains	1	4
Gross Unrealized Losses		(1)
Fair Value	44	81
Debt Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	27	60
Gross Unrealized Gains		1
Fair Value	27	60
Equity Securities [Member]
Schedule of Available-for-sale Securities [Line Items]
Amortized Cost	15	18
Gross Unrealized Gains	1	3
Fair Value	$ 17	$ 21

Cash and Marketable Securitie79

Cash and Marketable Securities (Schedule Of Proceeds And Gross Realized Gains Resulting From Sales Of Available-For-Sale Securities And Gross Realized Losses)(Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Cash and Marketable Securities [Abstract]
Proceeds from sale of securities	$ 42	$ 22	$ 43
Gross realized gains, pre-tax	4	7	5
Gross realized gains, net of tax	$ 2	$ 4	3
Gross realized losses, pre-tax			(1)
Gross realized losses, net of tax			$ (1)

Comprehensive Income (Loss) (Su

Comprehensive Income (Loss) (Summary Of The Activity In Other Comprehensive Income (Loss), Net Of The Related Tax Effects) (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Accumulated Other Comprehensive Income (Loss) [Line Items]
Balance at the beginning of period		$ (21)	$ (8)
Other comprehensive (loss) income before reclassifications:
Pre-tax amount		21	(21)
Tax provision		9	(5)
After-tax amount		13	(16)
Amounts reclassified from accumulated other comprehensive income (loss)	[1]	5	3
Net current-period other comprehensive income (loss)		18	(13)	$ (13)
Balance at the end of period		(3)	(21)	(8)
Unrealized Losses on Derivatives [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
Balance at the beginning of period		(7)	(6)
Other comprehensive (loss) income before reclassifications:
Pre-tax amount		20	(13)
Tax provision		8	(5)
After-tax amount		13	(9)
Amounts reclassified from accumulated other comprehensive income (loss)	[1]	7	7
Net current-period other comprehensive income (loss)		20	(2)
Balance at the end of period		12	(7)	(6)
Unrealized Gains (Losses) on Available-for-Sale Securities [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
Balance at the beginning of period		2	6
Other comprehensive (loss) income before reclassifications:
Pre-tax amount		1	1
Tax provision		1
After-tax amount			1
Amounts reclassified from accumulated other comprehensive income (loss)	[1]	(2)	(4)
Net current-period other comprehensive income (loss)		(2)	(3)
Balance at the end of period		1	2	6
Foreign Currency Translation [Member]
Accumulated Other Comprehensive Income (Loss) [Line Items]
Balance at the beginning of period		(15)	(8)
Other comprehensive (loss) income before reclassifications:
Pre-tax amount			(8)
After-tax amount			(8)
Net current-period other comprehensive income (loss)			(8)
Balance at the end of period		$ (15)	$ (15)	$ (8)
[1]	Amounts are net of tax. See reclassifications out of accumulated other comprehensive income (loss) below for further details.

Comprehensive Income (Loss) (Sc

Comprehensive Income (Loss) (Schedule Of Reclassifications Out Of Accumulated Other Comprehensive Income (Loss)) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Cost of services rendered and products sold	$ (1,448)	$ (1,375)	$ (1,298)
Interest expense	(153)	(167)	(219)
Interest and net investment income	(6)	(9)	(7)
Provision for income taxes	85	107	40
Total reclassifications for the period	(155)	(160)	57
Amount Reclassified from Accumulated Other Comprehensive Income (Loss) [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Total reclassifications for the period	(5)	(3)	1
Unrealized Losses on Derivatives [Member] | Amount Reclassified from Accumulated Other Comprehensive Income (Loss) [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Net losses on derivatives	(11)	(11)	(2)
Provision for income taxes	(4)	(4)	(1)
Total reclassifications for the period	(7)	(7)	(1)
Unrealized Losses on Derivatives [Member] | Amount Reclassified from Accumulated Other Comprehensive Income (Loss) [Member] | Fuel Swap Contracts [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Cost of services rendered and products sold	(4)	(5)	(1)
Unrealized Losses on Derivatives [Member] | Amount Reclassified from Accumulated Other Comprehensive Income (Loss) [Member] | Interest Rate Swap Contracts [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest expense	(7)	(6)	(1)
Unrealized Gains (Losses) on Available-for-Sale Securities [Member] | Amount Reclassified from Accumulated Other Comprehensive Income (Loss) [Member]
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Interest and net investment income	3	7	4
Provision for income taxes	1	3	2
Total reclassifications for the period	$ 2	$ 4	$ 3

Supplemental Cash Flow Inform82

Supplemental Cash Flow Information (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Cash paid for or (received from):
Interest expense	[1]	$ 134	$ 178	$ 220
Interest and dividend income		(2)	(3)	(3)
Income taxes, net of refunds		71	44	12
Interest rate swap agreement termination fee		10
Cash and cash equivalents		291	296
Restricted cash		95	0	0
Cash and Cash Equivalents, at Carrying Value		291	296
Capital lease and other non-cash financing transactions		61	27	17
Cash received for franchise		8	14	2
Merry Maids [Member]
Cash paid for or (received from):
Total purchase price for conversion of certain company-owned Merry Maids branches to franchises		9	17	2
Cash received for franchise		6	13
Financing provided for franchise		$ 2	$ 4	$ 2
[1]	For the year ended December 31, 2016, excludes $10 million paid in connection with the termination of interest rate swap agreements.

Capital Stock (Details)

Capital Stock (Details) - shares	Dec. 31, 2016	Dec. 31, 2015
Capital Stock [Abstract]
Common stock registered for offering and sale	2,000,000,000	2,000,000,000
Shares of common stock issued and held by CDRSVM Holdings, LLC	144,339,338	143,170,897
Shares of common stock outstanding	135,030,283	135,511,176

Stock-Based Compensation (Narra

Stock-Based Compensation (Narrative) (Details) $ / shares in Units, $ in Millions	Jul. 01, 2014$ / sharesshares	Mar. 18, 2014shares	Dec. 31, 2016USD ($)item$ / sharesshares	Dec. 31, 2015USD ($)$ / sharesshares	Dec. 31, 2014USD ($)$ / sharesshares	Feb. 14, 2014$ / shares	Jan. 14, 2014$ / shares	Jan. 13, 2014$ / shares
Stock-Based Compensation [Line Items]
Employee stock purchase plan, number of shares sold			70,063	34,302
Number of shares of common stock available for issuance			16,396,667
Number of shares of common stock remaining for future grant			7,706,972
Number of shares of entity's common stock based on the fair market value of which maximum per-share exercise price is determined | $ / shares			$ 1
Period for which vested options will remain exercisable following termination of employment without cause			3 months
Period for which vested options will remain exercisable following termination of employment without cause in case of death, disability or retirement at normal retirement age			1 year
Number of shares of Common Stock offered	41,285,000		80,711,763
Stock-based compensation expense | $			$ 13	$ 10	$ 8
Stock-based compensation expense, net of tax | $			8	$ 6	$ 5
Total unrecognized compensation costs related to non-vested stock options and restricted share units | $			$ 24
Weighted-average period of recognition of stock-based compensation cost			2 years 1 month 28 days
Share price (in dollars per share) | $ / shares	$ 17
Number of common stock and DSUs accepted under tenders offers		237,762
MSIP and Omnibus Incentive Plan [Member]
Stock-Based Compensation [Line Items]
Number of shares of Common Stock offered			0		245,996
Shares issued, price per share | $ / shares					$ 12
Stock Options [Member]
Stock-Based Compensation [Line Items]
Granted to employees (in shares)			684,329	411,506	1,222,831
Granted to employees (in dollars per share) | $ / shares			$ 39.54	$ 32.70	$ 12.91
Weighted-average grant-date fair value (in dollars per share) | $ / shares			$ 13.58	$ 11.91	$ 6.18
Number of equal annual vesting installments | item			4
Vesting period			4 years
Forfeiture rate (as a percent)			17.42%
Total intrinsic value of stock options exercised | $			$ 20	$ 25	$ 10
Total fair value of stock options vested | $			$ 6	$ 5	$ 4
Stock Options [Member] | MSIP and Omnibus Incentive Plan [Member]
Stock-Based Compensation [Line Items]
Granted to employees (in shares)			684,329
Granted to employees (in dollars per share) | $ / shares			$ 39.54
Vesting period			10 years
Super performance options granted to CEO
Stock-Based Compensation [Line Items]
Forfeiture rate (as a percent)			0.00%
RSUs [Member]
Stock-Based Compensation [Line Items]
Number of equal annual vesting installments | item			3
Granted to employees (in shares)			267,739	304,680	99,622
Granted to employees (in dollars per share) | $ / shares			$ 39.15	$ 32.55	$ 17.52
Total fair value of RSUs vested | $			$ 10	$ 7	$ 5
Number of shares of common stock into which each award will be converted upon vesting			1
TruGreen conversions			63,663
Performance Shares [Member]
Stock-Based Compensation [Line Items]
Vesting period			3 years
Granted to employees (in shares)			131,352	0	0
Granted to employees (in dollars per share) | $ / shares			$ 39.59
Non-vested Stock Options and RSUs (Part of Severance Agreement with Former President of Terminix [Member]
Stock-Based Compensation [Line Items]
Stock-based compensation expense | $			$ 3
Common Stock [Member]
Stock-Based Compensation [Line Items]
Number of common stock and DSUs accepted under tenders offers		199,075
New TruGreen's [Member]
Stock-Based Compensation [Line Items]
Share price (in dollars per share) | $ / shares						$ 12
New TruGreen's [Member] | Common Stock [Member]
Stock-Based Compensation [Line Items]
Share price (in dollars per share) | $ / shares						$ 3.75
TruGreen [Member] | Common Stock [Member]
Stock-Based Compensation [Line Items]
Share price (in dollars per share) | $ / shares							$ 12	$ 15.75

Stock-Based Compensation (Sched

Stock-Based Compensation (Schedule Of Assumptions Used To Estimate Value Of Each Option Award) (Details)	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Assumptions used to estimate value of each option award
Expected volatility, minimum (as a percent)		34.10%	49.60%
Risk-free interest rate (as a percent)			1.86%
Stock Options [Member]
Assumptions used to estimate value of each option award
Expected volatility (as a percent)	32.30%	34.10%	49.60%
Expected dividend yield (as a percent)	0.00%	0.00%	0.00%
Expected life	6 years 3 months 18 days	6 years 3 months 18 days	6 years 3 months 18 days
Risk-free interest rate, minimum (as a percent)	1.25%	1.50%
Risk-free interest rate, maximum (as a percent)	1.46%	1.83%

Stock-Based Compensation (Summa

Stock-Based Compensation (Summary Of Option Activity Under The MSIP) (Details) - Stock Options [Member] - USD ($) $ / shares in Units, $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Stock Options
Granted to employees (in shares)	684,329	411,506	1,222,831
Weighted Average Exercise Price
Granted to employees (in dollars per share)	$ 39.54	$ 32.70	$ 12.91
MSIP and Omnibus Incentive Plan [Member]
Stock Options
Total outstanding at the beginning of the period (in shares)	3,668,055
Granted to employees (in shares)	684,329
Exercised (in shares)	(818,511)
Forfeited (in shares)	(376,354)
Expired (in shares)	(2,175)
Total outstanding at the end of the period (in shares)	3,155,344	3,668,055
Total exercisable at the end of the period (in shares)	1,550,740
Weighted Average Exercise Price
Total outstanding at the beginning of the period (in dollars per share)	$ 14.16
Granted to employees (in dollars per share)	39.54
Exercised (in dollars per share)	12.77
Forfeited (in dollars per share)	22.90
Expired (in dollars per share)	32.14
Total outstanding at the end of the period (in dollars per share)	18.96	$ 14.16
Total exercisable at the end of the period (in dollars per share)	$ 12.59
Total Outstanding, Beginning of Period	$ 92
Total Outstanding, End of Period	60	$ 92
Total exercisable, End of Period	$ 39
Weighted Average Remaining Contractual Term
Total outstanding at the end of the period	6 years 11 months 19 days	7 years 2 months 19 days
Total exercisable at the end of the period	5 years 10 months 24 days

Stock-Based Compensation (Sum87

Stock-Based Compensation (Summary Of RSU Activity Under The MSIP) (Details) - RSUs [Member] - $ / shares	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
RSUs
Total outstanding at the beginning of the period (in shares)	499,966
Granted to employees (in shares)	267,739	304,680	99,622
Vested (in shares)	(257,602)
Forfeited (in shares)	(70,969)
TruGreen conversions	(63,663)
Total outstanding at the end of the period (in shares)	439,134	499,966
Weighted Average Grant Date Fair Value
Total outstanding at the beginning of the period (in dollars per share)	$ 23.99
Granted to employees (in dollars per share)	39.15	$ 32.55	$ 17.52
Vested (in dollars per share)	18.78
Forfeited (in dollars per share)	28.10
Total outstanding at the end of the period (in dollars per share)	$ 35.63	$ 23.99

Stock-Based Compensation (Sum88

Stock-Based Compensation (Summary Of Performance Share Activity Under The Omnibus Incentive Plan) (Details) - Performance Shares [Member] - $ / shares	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Performance Shares
Granted to executives (in shares)	131,352	0	0
Forfeited (in shares)	(21,471)
Total outstanding at the end of the period (in shares)	109,881
Weighted Average Grant Date Fair Value
Granted to executives (in dollars per share)	$ 39.59
Forfeited (in dollars per share)	39.59
Total outstanding at the end of the period (in dollars per share)	$ 39.59

Fair Value Measurements (Narrat

Fair Value Measurements (Narrative) (Details) - USD ($)	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Derivative Instruments, Gain (Loss) [Line Items]
Aggregate notional amount	$ 650,000,000	$ 700,000,000	$ 300,000,000
Hedging gains and losses in accumulated other comprehensive income expected to be recognized in earnings, net of tax	(3,000,000)
Carrying Value [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Total debt	2,831,000,000	2,752,000,000
Estimated Fair Value [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Fair value of total debt	2,930,000,000	$ 2,813,000,000
Fuel Swap Contracts [Member]
Derivative Instruments, Gain (Loss) [Line Items]
Aggregate notional amount	33,000,000
Letters of credit posted as collateral under fuel hedging program	$ 3,000,000

Fair Value Measurements (Schedu

Fair Value Measurements (Schedule Of The Carrying Amount And Estimated Fair Value Of The Company's Financial Instruments That Are Recorded At Fair Value On A Recurring Basis) (Details) - Recurring [Member] - USD ($) $ in Millions	Dec. 31, 2016	Dec. 31, 2015
Quoted Price In Active Markets (Level 1) [Member]
Financial Assets:
Deferred compensation trust assets	$ 8	$ 8
Investments in marketable securities	33	38
Total financial assets	40	46
Significant Other Observable Inputs (Level 2) [Member]
Financial Assets:
Investments in marketable securities	3	35
Total financial assets	30	35
Total financial liabilities	4	8
Significant Other Observable Inputs (Level 2) [Member] | Interest Rate Swap Contracts [Member]
Financial Assets:
Derivative asset, Noncurrent	27
Derivative liability, Noncurrent	4	8
Significant Unobservable Inputs (Level 3) [Member]
Financial Assets:
Total financial assets	5
Total financial liabilities		4
Significant Unobservable Inputs (Level 3) [Member] | Fuel Swap Contracts [Member]
Financial Assets:
Derivative asset, Current	5
Derivative liability, Current		4
Carrying Value [Member]
Financial Assets:
Deferred compensation trust assets	8	8
Investments in marketable securities	36	73
Total financial assets	75	81
Total financial liabilities	4	12
Carrying Value [Member] | Fuel Swap Contracts [Member]
Financial Assets:
Derivative asset, Current	5
Derivative liability, Current		4
Carrying Value [Member] | Interest Rate Swap Contracts [Member]
Financial Assets:
Derivative asset, Noncurrent	27
Derivative liability, Noncurrent	$ 4	$ 8

Fair Value Measurements (Sche91

Fair Value Measurements (Schedule Of Reconciliation Of The Beginning And Ending Fair Values Of Financial Instruments Valued Using Significant Unobservable Inputs (Level 3) On A Recurring Basis) (Details) - Fuel Swap Contracts [Member] - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015
Reconciliation of the beginning and ending fair values of financial instruments valued using significant unobservable inputs (Level 3)
Balance at the beginning of the period	$ (4)	$ (6)
Total (losses) gains (realized and unrealized)
Included in earnings	(4)	(5)
Included in accumulated other comprehensive income	8	2
Settlements	4	5
Balance at the end of the period	$ 5	$ (4)

Fair Value Measurements (Sche92

Fair Value Measurements (Schedule Of Level 3 Financial Instruments) (Details) - Fuel Swap Contracts [Member] $ in Millions		Dec. 31, 2016USD ($)$ / gal	Dec. 31, 2015USD ($)$ / gal	Dec. 31, 2014USD ($)
Information relating to the significant unobservable inputs of Level 3 financial instruments
Fair value at the end of the period | $		$ 5	$ (4)	$ (6)
Discounted Cash Flows [Member] | Minimum [Member]
Information relating to the significant unobservable inputs of Level 3 financial instruments
Forward Unleaded Price per Gallon (in dollars per gallon)	[1]	2.31	1.91
Discounted Cash Flows [Member] | Maximum [Member]
Information relating to the significant unobservable inputs of Level 3 financial instruments
Forward Unleaded Price per Gallon (in dollars per gallon)	[1]	2.85	2.55
Discounted Cash Flows [Member] | Weighted Average [Member]
Information relating to the significant unobservable inputs of Level 3 financial instruments
Forward Unleaded Price per Gallon (in dollars per gallon)	[1]	2.55	2.22
[1]	Forward prices per gallon were derived from third-party market data providers. A decrease in the forward price would result in a decrease in the fair value of the fuel swap contracts.

Earnings Per Share (Schedule Of

Earnings Per Share (Schedule Of Reconciliation Of The Amounts Included In The Computation Of Basic Earnings Per Share From Continuing Operations And Diluted Earnings Per Share From Continuing Operations) (Details) - USD ($) $ / shares in Units, shares in Millions, $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Income from continuing operations		$ 155	$ 162	$ 43
Weighted average common shares outstanding		135.3	135	112.8
Effect of dilutive securities:
Weighted average common shares outstanding-assuming dilution		137.3	136.6	113.8
Basic earnings per share from continuing operations (in dollars per share)		$ 1.15	$ 1.20	$ 0.38
Diluted earnings per share from continuing operations (in dollars per share)		$ 1.13	$ 1.19	$ 0.38
RSUs [Member]
Effect of dilutive securities:
Dilutive securities		0.2	0.2	0.1
Stock Options [Member]
Effect of dilutive securities:
Dilutive securities	[1]	1.8	1.4	0.8
Antidilutive securities excluded from computation of diluted earnings per share (in shares)		0.9	0.3	0.1
[1]	Options to purchase 0.9 million, 0.3 million, and 0.1 million shares for the years ended December 31, 2016, 2015 and 2014, respectively, were not included in the diluted earnings per share calculation because their effect would have been anti-dilutive.

Schedule I Servicemaster Global

Schedule I Servicemaster Global Holdings, Inc. (Parent Company Only) (Condensed Statements of Income) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Condensed Financial Statements, Captions [Line Items]
Revenue	$ 2,746	$ 2,594	$ 2,457
Selling and administrative expenses	711	666	669
Consulting agreement termination fees			21
Interest expense	153	167	219
Interest and net investment loss (income)	(6)	(9)	(7)
Loss on extinguishment of debt	32	58	65
Income from Continuing Operations before Income Taxes	241	270	84
Benefit for income taxes	85	107	40
Income from Continuing Operations	155	162	43
Loss from discontinued operations, net of income taxes	(1)	(2)	(100)
Net Income (Loss)	155	160	(57)
Total Comprehensive Income (Loss)	173	147	(70)
Parent Issuer [Member]
Condensed Financial Statements, Captions [Line Items]
Selling and administrative expenses			1
Income from Continuing Operations before Income Taxes			(2)
Benefit for income taxes		(1)	(1)
Income from Continuing Operations		1	(1)
Equity in earnings of subsidiaries (net of tax)	155	160	(56)
Net Income (Loss)	155	160	(57)
Total Comprehensive Income (Loss)	$ 173	$ 147	$ (70)

Schedule I The Servicemaster 95

Schedule I The Servicemaster Company (Parent) Condensed Financial Information (Condensed Balance Sheets) (Details) - USD ($) $ in Millions		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014	Dec. 31, 2013
Current Assets:
Cash and cash equivalents		$ 291	$ 296
Receivables		536	487
Prepaid expenses and other assets		70	54
Total Current Assets		998	933
Other Assets:
Long-term marketable securities		19	57
Other assets		71	83
Total Assets	[1]	5,386	5,098	$ 5,028
Current Liabilities:
Accounts payable		112	110
Accrued liabilities:
Payroll and related expenses		54	64
Self-insured claims and related expenses		111	106
Accrued interest payable		16	10
Other		60	59
Current portion of long-term debt		59	54
Total Current Liabilities		1,042	955
Long-Term Debt		2,772	2,698
Other Long-Term Liabilities:
Deferred taxes		719	687
Other long-term obligations, primarily self-insured claims		167	213
Total Other Long-Term Liabilities		886	901
Total Shareholders' Equity		686	545	359	$ 23
Total Liabilities and Shareholders' Equity		5,386	5,098
Parent Issuer [Member]
Current Assets:
Cash and cash equivalents		5	14	$ 21	$ 8
Receivables			1
Total Current Assets		5	15
Other Assets:
Investments in and advances to subsidiaries		741	552
Total Assets		747	568
Accrued liabilities:
Payroll and related expenses			1
Other			22
Total Current Liabilities			23
Other Long-Term Liabilities:
Intercompany payable		60
Total Shareholders' Equity		686	545
Total Liabilities and Shareholders' Equity		$ 747	$ 568
[1]	Assets of discontinued operations are not included in the business segment table.

Schedule I The Servicemaster 96

Schedule I The Servicemaster Company (Parent) Condensed Financial Information (Condensed Statements of Cash Flows) (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Condensed Financial Statements, Captions [Line Items]
Cash and Cash Equivalents and Restricted Cash at Beginning of Period	$ 296
Net Cash Provided from Operating Activities from Continuing Operations	325	$ 398	$ 289
Cash Flows from Investing Activities from Continuing Operations:
Notes receivable, financial investments and securities, net	100	98	85
Net Cash Used for Investing Activities from Continuing Operations	(133)	(98)	(56)
Cash Flows from Financing Activities from Continuing Operations:
Borrowings of debt	2,400	583	1,825
Payments of debt	(2,417)	(923)	(2,698)
Discount paid on issuance of debt	(4)	(2)	(18)
Debt issuance costs paid	(34)	(5)	(24)
Contribution to TruGreen Holding Corporation			(35)
Repurchase of common stock and RSU vesting	(60)		(6)
Issuance of common stock	13	16	679
Net Cash Used for Financing Activities from Continuing Operations	(102)	(381)	(312)
Cash used for operating activities		(11)	(11)
Net Cash Used for Discontinued Operations		(11)	(15)
Cash Increase (Decrease) During the Period	89	(92)	(95)
Cash and Cash Equivalents and Restricted Cash at End of Period	291	296
Parent Issuer [Member]
Condensed Financial Statements, Captions [Line Items]
Cash and Cash Equivalents and Restricted Cash at Beginning of Period	14	21	8
Net Cash Provided from Operating Activities from Continuing Operations	(22)	(3)
Cash Flows from Financing Activities from Continuing Operations:
Borrowings of debt			2
Payments of debt			(16)
Contribution (to Svm) from Holdings		(20)	(646)
Net intercompany advances	60
Repurchase of common stock and RSU vesting	(60)		(6)
Issuance of common stock	13	16	679
Net Cash Used for Financing Activities from Continuing Operations	13	(5)	13
Cash Increase (Decrease) During the Period	(9)	(7)	13
Cash and Cash Equivalents and Restricted Cash at End of Period	$ 5	$ 14	$ 21

Schedule I The Servicemaster 97

Schedule I The Servicemaster Company (Parent) Condensed Financial Information (Basis of Presentation) (Details)	Dec. 31, 2016
Parent Issuer [Member]
Basis of Presentation
Percentage by which the restricted net assets of Parent's consolidated subsidiaries exceeds Parent's consolidated net assets	25.00%

Schedule I The Servicemaster 98

Schedule I The Servicemaster Company (Parent) Condensed Financial Information (Long-Term Debt) (Details) - USD ($)		Dec. 31, 2016	Dec. 31, 2015	Aug. 17, 2015	Apr. 01, 2015	Feb. 17, 2015	Jul. 16, 2014	Apr. 19, 2013
Long-term debt [Line Items]
Less current portion		$ (59,000,000)	$ (54,000,000)
Total long-term debt		$ 2,772,000,000	2,698,000,000
Parent Issuer [Member]
Long-term debt [Line Items]
Interest rate (as a percent)		5.00%
Borrowings outstanding		$ 0	0					$ 25,000,000
Senior Secured Term Loan Facility Maturing In 2021 [Member]
Long-term debt [Line Items]
Long-term debt	[1]		2,336,000,000
7% 2020 Notes [Member]
Long-term debt [Line Items]
Interest rate (as a percent)		7.00%
Repayment of principal amount				$ 488,000,000			$ 263,000,000
8% 2020 Notes [Member]
Long-term debt [Line Items]
Interest rate (as a percent)		8.00%
Repayment of principal amount					$ 200,000,000	$ 190,000,000	$ 210,000,000
Revolving Credit Facility Maturing In 2021 [Member]
Long-term debt [Line Items]
Maximum borrowing capacity		$ 300,000,000
7.10% Notes Maturing In 2018 [Member]
Long-term debt [Line Items]
Long-term debt	[2]	$ 77,000,000	75,000,000
Interest rate (as a percent)		7.10%
7.45% Notes Maturing In 2027 [Member]
Long-term debt [Line Items]
Long-term debt	[2]	$ 167,000,000	164,000,000
Interest rate (as a percent)		7.45%
7.25% Notes Maturing In 2038 [Member]
Long-term debt [Line Items]
Long-term debt	[2]	$ 65,000,000	65,000,000
Interest rate (as a percent)		7.25%
Other [Member]
Long-term debt [Line Items]
Long-term debt		$ 71,000,000	$ 65,000,000
[1]	As of December 31, 2015, presented net of $21 million in unamortized debt issuance costs and $17 million in unamortized original issue discount paid as described below under "--Term Loan Facility."
[2]	As of December 31, 2016 and 2015, collectively presented net of $48 million and $53 million, respectively, of unamortized fair value adjustments related to purchase accounting, which increases the effective interest rate from the coupon rates shown above.

Schedule II Valuation And Qua99

Schedule II Valuation And Qualifying Accounts (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2016	Dec. 31, 2015	Dec. 31, 2014
Allowance For Doubtful Accounts, Accounts Receivable [Member]
Allowance for doubtful accounts
Balance at Beginning of Period		$ 21	$ 22	$ 22
Additions Charged to Costs and Expenses		39	35	34
Deductions	[1]	39	36	34
Balance at End of Period		21	21	22
Allowance For Doubtful Accounts, Notes Feceivable [Member]
Allowance for doubtful accounts
Balance at Beginning of Period		2	3	4
Deductions	[1]	1	1	1
Balance at End of Period		2	2	3
Income Tax Valuation Allowance [Member]
Allowance for doubtful accounts
Balance at Beginning of Period		7	7	7
Additions Charged to Costs and Expenses		2	1	1
Deductions	[1]	2	2	1
Balance at End of Period		$ 7	$ 7	$ 7
[1]	Deductions in the allowance for doubtful accounts for accounts and notes receivable reflect write-offs of uncollectible accounts. Deductions for the income tax valuation allowance in 2016, 2015 and 2014 are primarily attributable to the reduction of net operating loss carryforwards and other deferred tax assets related to the uncertainty of future taxable income in certain jurisdictions.